2015 Mini Cooper S Paceman

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/16/2017· ENGINE,FUEL/PROPULSION SYSTEM

  EXCESSIVE CARBON BUILD UP ON ENGINE INTAKE PORTS AT 35K MILES. CAR PURCHASED NEW, HAS OIL CHANGES BY DEALER EVERY 5K MILES, AND IS FILLED WITH 92 OCTANE GAS. LOTS OF PEOPLE POSTED ON INTERNET OVER LAST 7-8 YEARS THAT MINIS ARE PRONE TO THIS ISSUE AND BMW HASN'T RESOLVED IT. WHEN ASKED IF THIS SHOULD BE ROUTINE MAINTENANCE, IF THIS WAS DRIVING OR FUEL ISSUES, DEALER SAID NONE OF THE ABOVE. YET RESOLVING THIS ISSUE IS ABOUT A $600-1000K REPAIR! THIS EITHER NEEDS TO BE A ROUTINE MAINTENANCE, RECALL OR SERVICE BULLETIN PUT OUT TO OWNERS/DEALERS. BMW NEEDS TO OWN UP TO THIS ISSUE.

• 12/15/2021· FUEL/PROPULSION SYSTEM

  Unable to fill gas as pump repeatedly shuts-off while trying to fill and would even over flow out of the filler neck. Tried 2 different pumps at local QT without luck.. Drove up to local Phillips 66 with exact same issue. Found several other owner with similar issue and found the following Service Bulletin posted on "NHTSA": https://static.nhtsa.gov/odi/tsbs/2015/MC-10147283-9999.pdf My vehicle build date is not covered under this Service Bulletin, however, suffering exact same issue.

• 12/13/2016· VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINECrash

  I MADE A RIGHT TURN FROM THE MAIN STREET, INTO THE PARKING LOT OF A STRIP MALL, THEN AN IMMEDIATE LEFT TURN, AND ANOTHER RIGHT TURN INTO THE RIGHT ANGLE PARKING SLOT. ALL THE WHILE HAVING MY FOOT ON THE BRAKES, I STARTED TO SHIFT INTO PARK, WHEN IT WAS IN THE RIGHT SPOT. THE MINI INSTEAD COMING TO A STOP, REVVED UP, JUMPED THE CURB AND HIT THE STORE IN THE FRONT. THE AIR BAGS DEPLOYED. I HAD MY FOOT ON THE BRAKES REALLY HARD, ALL THE TIME BUT THE BRAKE PEDALS WERE LOCKED UP. IT WOULD NOT MOVE UP OR DOWN. SAT HARD ON THE FLOOR! WHEN THE TOW TRUCK CAME, THE BRAKES WERE STILL LOCKED UP AND THE GEAR WAS IN PARK AND COULDN'T BE MOVED FROM THERE. THE SEAT BELTS COULDN'T BE RETRACTED EITHER. MINI ENGINEER CLAIMS THAT THERE IS NOTHING WRONG WITH THE CAR AND I CAN SAFELY DRIVE IT AFTER THE BODY IS REPAIRED. I AM HAVING A DIFFICULT TIME WITH THIS CONCLUSION. THE CAR'S BRAKES AND GEAR WERE LOCKED UP, AND HAD TO BE LIFTED ON A FLATBED AND TAKEN TO THE REPAIR SHOP; I STILL MAINTAIN SOMETHING WITHIN THE CAR MALFUNCTIONED. *TR

• 12/11/2020· EXTERIOR LIGHTING

  DRIVER SIDE REAR BRAKE LIGHT HAS A SHORT/OVER HEATS AND MELTS CONNECTOR TO THE BRAKE LIGHT HOUSING. NOTIFICATION PROMPTS YOU THAT YOU HAVE A BRAKE LIGHT MALFUNCTION. THE VEHICLE WAS IN MOTION ON A CITY STREET. THE VEHICLE HAS 15K MILES ON IT.

• 12/02/2019· UNKNOWN OR OTHER

  THE HORN NO LONGER WORKS UNLESS YOU PRESS IT REALLY HARD AND IN CENTER OF STEERING WHEEL.

• 12/01/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINECrash

  MY 2015 MINI COOPER 4 DOOR HARDTOP WAS PARKED IN MY GARAGE. I STARTED IT BUT HAD NOT PUT IT INTO GEAR YET. I OPENED THE DOOR AND GOT OUT (CAR DIDN'T BUDGE) AND AS I WALKED BACK TOWARDS THE REAR, THE CAR LURCHED OUT OF PARK AND REVERSED WHICH CAUSED IT TO PIN ME IN BETWEEN THE CAR AND THE GARAGE BEAM AS IT CONTINUED TO ROLL QUICKLY BACKWARDS AS IF SOMEONE WAS ACCELERATING. WHEN CONTACTING MINI, THEY HAD ONE OF THEIR INSPECTORS COME (NO DOCUMENTATION PROVIDED TO ME). I WAS CALLED (AGAIN NO DOCUMENTATION) AND TOLD THAT THE ENGINEER FOUND NO FAULT IN THE TRANSMISSION OR ELECTRICAL SYSTEM AND THAT THIS WAS NOT A DEFECT. THEY HAVE SINCE BEEN UNRESPONSIVE WITH PROVIDING DOCUMENTATION, HAVEN'T BEEN ALE TO ACQUIRE PARTS TO FIX MY DAMAGED VEHICLE AND REFUSE TO ACKNOWLEDGE THAT THERE IS SOMETHING WRONG WITH SELLING A CAR THAT CAN KILL PEOPLE AND TO NOT HAVE PARTS FOR 4 MONTHS! I HAD MY CAR FOR A TOTAL OF 2 MONTHS TOTAL DRIVE TIME. IT'S BEEN IN THE SHOP FOR 4 MONTHS WITH NO RESOLUTION IN SIGHT.

• 11/17/2015· STRUCTURE,EQUIPMENT

  TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT STATED THAT HE NOTICED THAT THE FRONT PASSENGER AND THE DRIVER SIDE CARPET WAS EXTREMELY WET. THE VEHICLE WAS TAKEN THE DEALER WHERE THE TECHNICIAN DRAINED THE TUBE LEADING FROM THE AIR CONDITION UNIT, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

• 11/15/2017· POWER TRAIN

  WHILE IN BUMPER TO BUMPER TRAFFIC CAR LUNGED WHILE ACCELERATING. WAS AT A COMPLETE STOP THEN LIFTED OFF BRAKE AND BEGAN TO FEED IN GAS WHEN THE TRANSMISSION SHIFTED FROM FIRST TO SECOND (AUTOMATIC TRANSMISSION) THE CAR LUNGED OR JUMPED FORWARD. THE ACTION WAS SO SEVERE MY FIRST ACTION AFTER HITTING BRAKES WAS TO CHECK REAR VIEW MIRROR THINKING I HAD BEEN REAR ENDED. CAR HAS 19700 MILES AND WENT INTO OTTOS MINI FOR EVALUATION AND REPAIR OF OTHER ISSUES AND WAS TOLD TRANSMISSION IS IN NORMAL WORKING ORDER. HOWEVER MY SERVICE ADVISER TOLD ME THAT SHE PERSONALLY HAD EXPERIENCED THE SAME ISSUES AND THAT ITS DUE TO TOO MUCH TECHNOLOGY IN THE CARS.

• 11/13/2015· POWER TRAIN,VEHICLE SPEED CONTROL

  CPSC: MINI COOPER: CONSUMER STATED THE CRUISE CONTROL WOULD DISENGAGE. *SS THE CONSUMER STATED DISCOVERED WHEN USING THE CLUTCH AND DOWN SHIFTING THE CRUISE CONTROL DID NOT DISENGAGE. THE FIRST TIME HE TRIED THE CRUISE CONTROL, WHILE DOWN SHIFTING THE VEHICLE MAINTAINED SPEED AND SHOT FORWARD INSTEAD OF SLOWING DOWN. *JB

• 11/07/2017· ENGINE

  I TOOK MY 2015 MINI IN FOR ITS LAST SERVICE BEFORE CONVERTING MY LEASE INTO A FINANCING DEAL AND PURCHASING CAR. I WAS INFORMED THERE WAS AN ENGINE RECALL DUE TO CRANKSHAFT BEARING PROBLEM. THEY HAVE KNOW ABOUT THIS ISSUE FOR 2 YEARS YET NEVER INFORMED ME. MY DEALER SAYS THEY HAVE DONE HUNDREDS OF ENGINE REPLACEMENTS. WHY IS THIS NOT PUBLIC? I THINK BMWUSA IS HIDING THIS FROM THE PUBLIC! WHILE ITS NICE THEY REPLACE THE ENGINE, THIS IS GOING TO EFFECT MY RESALE VALUE.

• 10/31/2023· FUEL/PROPULSION SYSTEM

  The fuel filling nozzle turns off repeatedly while trying to fill the fuel tank and spills out causing a safety and environmental hazard, regardless of the pump being used. As a result, no fuel goes into the gas tank, instead it goes all over the car and the ground.

• 10/30/2023· SUSPENSION

  What component or system failed or malfunctioned, and is it available for inspection upon request? CONTROL ARMS AND BUSHINGS How was your safety or the safety of others put at risk? CONSTANT CREAKING AND CLUNKING OF FRONT SUSPENSION Has the problem been reproduced or confirmed by a dealer or independent service center? MANY OTHER OWNERS OF THE SAME YEAR AND GENERATION HAVE THIS SAME ISSUE Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NOT YET Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO

• 10/28/2019· ENGINEFire

  TL* THE CONTACT OWNED A 2015 MINI COOPER S. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE CAUGHT FIRE. THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE WITH A WATER HOSE, BUT WAS UNSUCCESSFUL. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. THERE WERE NO INJURIES. FIRE REPORT NUMBER: 1900355515 WAS FILED. THE CONTACT'S INSURANCE COMPANY SCHEDULED A VEHICLE INSPECTION AT THE CONTACT'S HOME. THE FIRE DEPARTMENT DEEMED THE VEHICLE TOTALED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

• 10/26/2023· SERVICE BRAKES

  Without any warning lamps,The vehicle started pulling left when the brakes were applied a certified mechanic looked at it and feels that is the due to a defective DSC/ABS control unit. The unit hasn't been otherwise inspected but is available for inspection

• 10/22/2020· ENGINE

  CRANKSHAFT PULLEY WENT OUT AT 50,000 MILES WHILE IN MOTION MAKING CAR OVERHEAT.

• 10/18/2016· EXTERIOR LIGHTINGFire

  VEHICLE HAS BEEN SERVICED FOUR TIMES, SINCE PURCHASED IN MAY 2015 FOR BURNS TO LIGHT BULB AND SOCKET MELTING INTO HOUSING. MALFUNCTIONING ENGINE LIGHT APPEARS WHILE DRIVING CAR ON HIGHWAYS AND STREETS. TAILLIGHT IS ON THE LEFT SIDE, NOT FAR FROM GAS TANK. CAR IS UNSAFE DUE TO OVERHEATING, BURNS AND MELTING OF TAILLIGHT COMPONENTS AND PROXIMITY TO GAS TANK. *TR

• 10/13/2023· AIR BAGS

  The contact owns a 2015 Mini Cooper S. The contact stated while driving at an undisclosed speed, the front passenger’s side air bag warning light remained illuminated stating that the air bag was turned off. The vehicle was taken to the dealer where it was diagnosed that the seat mat needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the request for assistance was denied. The failure mileage was approximately 80,000.

• 10/03/2022· FUEL/PROPULSION SYSTEM

  When refueling, fuel is rejected after dispensing about 1/8 US gallons, about 4 oz. Of course, fuel spills are a hazard - both in possibly of fire, and to the environment - by contaminating ground water. Dealer said that there are several solenoid operated valves and replaced fuel tank and fill pipe, a cost to me of $2400.00. There are many reports of this on social media, one person suggested holding the fuel nozzle upside down which made a larger spill.

• 10/01/2015· SERVICE BRAKES

  COMING UP TO AN INTERSECTION, THE CAR STARTED TO SLOW NORMALLY. THEN THE ABS KICKED IN AND THE CAR DID THE SHUDDER LIKE WHEN THE ABS IS ACTIVE. THEN THE ABS TURNED OFF AND THE BRAKES WENT SPONGY. THE CAR ROLLED INTO THE INTERSECTION THROUGH THE STOP SIGN. THIS HAPPENED SEVERAL MORE TIMES. WE BROUGHT THE CAR TO MINI OF AUSTIN IN TEXAS. THEY COULDN'T FIND ANYTHING WRONG. NO CODES WERE THROWN. MY WIFE TOO THE CAR BACK, AND DRIVE BACK TO SALT LAKE CITY, UTAH. SHE EXPERIENCED SUBSEQUENT IDENTICAL BRAKE FAILURES. WE TOOK THE CAR INTO MINI OF MURRAY. THEY HAVE HAD THE CAR A MONTH, AND CANNOT DUPLICATE THE ISSUE. CORPORATE MINI WILL NOT AUTHORIZE ANY PART REPLACEMENT AT ALL. THEY WANT US TO TAKE THE CAR BACK. I DON'T FEEL THAT IS A SMART OR SAFE IDEA.

• 09/29/2016· ENGINE

  WHEN I TOOK MY CAR IN FOR ITS FIRST SERVICE I WAS TOLD THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED DUE TO A RECALL. I HAVE NOT BEEN ABLE TO LOCATE ANY SUCH RECALL. I HAVE FOUND THIS ENTIRE EXPERIENCE TO BE VERY UNUSUAL.

• 09/22/2023· FUEL/PROPULSION SYSTEM

  Fuel tank causes gas pump to click off after dispensing a tenth gallon of gasoline. Gas spills from gas tank while removing pump creating a safety and environmental hazard. Fuel tank will not accept gas at pump. No warning lamps, messages, or symptoms were present prior to the failure. Mini Cooper dealership stated that service valve in tank has failed and entire fuel tank must be replaced.

• 09/20/2022· POWER TRAIN,FUEL/PROPULSION SYSTEM

  When refueling, nozzle kept shutting off, a gallon was pumped after nine attempts, also fuel erupted as the fill tube was filled with gas. reluctant to drive this car not knowing how much gas is in the tank. The needle shows less than 1/4 and miles remaining fluctuates between 80 and 110 miles. We are told that this problem exists in many mini automobiles, dealer has replacement gas tanks, but same problem exists Parking our Mini, indication of "roll back" is possible when car is parked. Shifter unit was replaced due to torsion spring.

• 09/16/2022· STEERING,SERVICE BRAKES

  The proportioning value that controls brake function had a catastrophic failure and caused the brake calipers especially the left front to lock suddenly. The caused the left front wheel to lock and caused the car to pull hard to left and become difficult if not impossible to control. The car pulled hard left and risked the car moving uncontrollably into on coming traffic. The failed part was saved and is available for inspection. The safety of the driver(my wife) was put at risk during the loss of control of the car. Other cars in the area were also put at risk simply due to the loss of control of our car. The problem was confirmed by the independent service center. The vehicle was not drivable and was towed to the dealership. The dealership thought the root cause was the brake master cylinder. This turned out not to be the case. The root cause was the failed proportioning valve. This caused the calipers to lock. The discs, rotors, calipers and proportioning value were replaced. There were no warning lights and the car had been taken for regular service at the dealership which was included in the purchase of the car. We were told that there is no warning light for a failure of this part.

• 09/01/2023· ELECTRICAL SYSTEM

  While driving on freeway in 109 degree temp the service engine light came on. Proceeded with trip home (approx 2 hrs). Made a service appt online with Mini of Stevens Creek which was for 3 days later. Upon inspection it was found that vehicle had multiple problems. Service Advisor would not allow me to drive vehicle home while awaiting parts that were on B/O. Estimated it could be as long as 2 months before repaired because there were 391 units coming in next delivery but my vehicle was number 403 on the list requiring this part and would have to wait for the following months delivery. I was quite alarmed of the repairs needed since my vehicle has <28,000 miles and well maintained.

• 08/15/2020· FUEL/PROPULSION SYSTEM

  FUEL FILLING NOZZLE SHUTS OFF REPEATEDLY WHILE REFUELING. UPON GASSING UP, VALVE CLICKS IMMEDIATELY AND PUMP SHUTS OFF LIKE IT'S FULL NO MATTER WHICH GAS STATION OR PRESSURE I EXERT. I SAW A BULLETIN "SI M16 01 15" WHICH AFFECTED MINIS PRODUCED IN 2014 BUT DID NOT INCLUDE MY 2015 COOPER S. A COMMENT FROM THE BULLETIN HAD A TEMPORARY SOLUTION WHICH IS TO ANGLE THE PUMP TO 45, THEN PUMP SLOWLY AT THE MAGIC SPEED, THOUGH THIS CAN TAKE ANYWHERE FROM 10 TO 30 MINUTES. THIS IS DANGEROUS ON MY PART AS I TRAVEL PAST MIDNIGHT FOR SEVERAL HOURS AND SPENDING MORE TIME AT A GAS STATION IN THE DARK IS WORRISOME. I DO GET SPILLS OCCASIONALLY WHICH I HAVE TO KEEP WIPING AND IS A STATION HAZARD. REPLACING THE FUEL TANK COMPLETELY AT AN ESTIMATED $2K+ IS TOO COSTLY ESPECIALLY DURING THIS PANDEMIC AND IS DUE TO FAULTY MANUFACTURING.

• 08/09/2022· POWER TRAIN

  On display I am getting warning " secure vehicle with parking brake when stationary" whereas my car is in park position with hand brake applied. The warning still shows up. The gearbox works fine the car drives fine. Its the warning that doesn't seem to go away. On diagnostics is shows code "420106" . DEFECTIVE GEAR SHIFT LEVER SPRING

• 08/08/2022· UNKNOWN OR OTHER

  On July 12 early morning hours I left Maryland drove to Augusta GA and continued on to Decatur GA totaling 704 Miles. Within an hour of me arriving to Atlanta, I attempted to leave the house again and the car would not crank. I had it towed to Global Mini there in Chamblee, GA. The key stopped communicating with the car, and I was asked to give them my spare key-I did not travel with my spare key and the key fob design does not have a replaceable battery per the dealership the fob is designed to charge while driving. I had to pay for someone to overnight my second key-which did crank the car. I had to purchase another key and I had to rent a car until they ordered another key to have sent to the dealer because the dealer does not make keys. This is a safety issue because i made several stops for gas and restroom breaks and what if this happened in the middle of nowhere? It was a scary situation and I feel that we should have been notified as owners that this could be a possible event. I purchased this vehicle brand new in 2015.

• 08/08/2018· ENGINE

  TIMING BELT DEFECTIVE LEADING TO SERIOUS ENGINE FAILURE REQUIRING REPLACEMENT. WITHIN TWO WEEKS OF REPLACEMENT ENGINE AGAIN WAS DEFECTIVE REQUIRING A SECOND REPLACEMENT.

• 08/06/2024· VISIBILITY

  While driving the rear view mirror suddenly tilted downward (drooped). What happened, was that the tension ring popped off. As it turns out, this is a known issue per internet Mini Cooper pages. On hot days the ring loosens and, since the design does not include anything to prevent the ring from sliding off, it does slide off, resulting in the rear view mirror drooping. I reinstalled the ring. This occurred again the next day. I ended up uninstalling the rear view mirror, reinstalling the ring and gluing it in place. Thus far this has held.

• 08/03/2022· FUEL SYSTEM, GASOLINE

  The contact owns a 2015 Mini Cooper S. The contact stated that the vehicle previously had the fuel carbon filter replaced; however, the failure recurred while attempting to refuel the vehicle. The fuel tank dispersed the gasoline outward, spilling on the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 67,000.

• 07/31/2021· ENGINE

  Crankshaft Pulley burnt while driving. Could not accelerate. Car threw overheating codes and AC blew hot air. Battery Charging Malfunction error shown as well.

• 07/30/2019· EXTERIOR LIGHTING,ENGINE

  TL* THE CONTACT OWNS A 2015 MINI COOPER S. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR DRIVER'S SIDE TURN SIGNAL AND BRAKE LIGHTS DID NOT WORK AND THE 'MALFUNCTION REAR LIGHT CLUSTER' MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BRAMAN MOTORCARS (561-465-8293, LOCATED AT 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) WHERE THE REAR BRAKE CLUSTER AND THE TURN SIGNALS WERE REPLACED. THE TECHNICIAN ALSO DIAGNOSED AND REPLACED THE ENGINE MOUNT DUE TO AN OIL LEAK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,621.

• 07/30/2018· AIR BAGS

  I GOT THE AIR BAD WARNING A FEW MONTHS AGO WHILE DRIVING THE SIGNAL WITH A LIL AIRBAG ON MY DASH BOARD. I CALLED THE DEALER TOOK IT IN AND THE DEALER SAID MY CAR WAS OUT OF WARRANTY. THEY DIDN'T CHECK TO SEE IF THIS ISSUE WAS A RECALL THEY JUST CARED ABOUT FIXING IT IF I PAID THEM. SINCE THEN I GET THE AIRBAG WARNING EVERY TIME THE CAR IS ON.

• 07/29/2025· STRUCTURE

  The back window comes unglued to the convertible top when the car is parked outside in warm weather. Ive seen this in several other mini cooper roadsters within the past few weeks. This causes the car to have a hole in the convertible top and leaves the glass hanging from the sensor. To fix it you need to buy a whole new top. This HAS to be a design defect.

• 07/27/2021· ENGINE

  The contact owns a 2015 Mini Copper The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the fuel tank needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 78,000. The Vin was not available

• 07/26/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO UTILIZE THE HORN, IT FAILED TO SOUND. THE CONTACT STATED THAT THE HORN WOULD WORK ONLY IN CERTAIN AREAS ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

• 07/23/2015· UNKNOWN OR OTHER

  CPSC:

• 07/18/2019· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING 35 MPH, THE CONTACT STOPPED AT A TRAFFIC LIGHT AND THE ENGINE SHUT OFF. THE CONTACT STATED THAT UNKNOWN WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. AFTER MULTIPLE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE VEHICLE WAS TOWED TO BMW OF SAN ANTONIO (LOCATED AT 15507 W IH 10, SAN ANTONIO, TX 78249, (210) 732-7121) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 37,816.

• 07/16/2015· SUSPENSION

  TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING AT HIGHWAY SPEEDS, THE CONTACT NOTICED AN ABNORMAL ROARING NOISE FROM THE REAR DRIVER SIDE OF THE VEHICLE. WHEN MAKING A TURN OR DRIVING OVER BUMPS AND DIPS IN THE ROAD, THE TIRES LOST TRACTION WITH THE ROAD AND CAUSED THE VEHICLE TO SKIP. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS A SUSPENSION FAILURE. THE VEHICLE WAS REALIGNED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 09/09/15*LJ UPDATED 11/27/2017*CN

• 07/15/2021· FUEL/PROPULSION SYSTEM

  Fuel tank did not allow me to input fuel. Pump clicked off immediately. MINI issued a service bulletin on the problem in 2015. I have been advised the entire fuel tank must be replaced, and have heard from other MINI owners this is a systemic problem. If I had been traveling and this problem had surfaced I would have been stranded. The repairs warrant warranty coverage on the part of MINI. See service bulletin SI M16 01 15. https://static.nhtsa.gov/odi/tsbs/2015/MC-10147283-9999.pdf

• 06/17/2024· VISIBILITY

  The contact owns a 2015 Mini Cooper. The contact stated that while driving at an undisclosed speed, the rear convertible glass suddenly separated from the convertible compartment and fell on the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact stated that while searching online, he became aware that the failure had been a very well-known failure since 2017 with similar vehicles. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 62,000.

• 06/16/2016· EQUIPMENT,ENGINE

  TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED AN ABNORMAL ODOR COMING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ODOR WAS COMING FROM THE MICRO FILTERS IN THE AIR CONDITIONER. THE TECHNICIAN ALSO DIAGNOSED THAT THE AIR CONDITIONING SYSTEM NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,670.

• 06/14/2021· SUSPENSION

  Engine Mount and right control arm bushings have cracked and need to be replaced below 60,000 miles and only being 4 years old.

• 06/12/2018· ELECTRICAL SYSTEM

  THE HORN CONTACTS ARE CORRODED AND THE HORN WILL NOT WORK CONSISTENTLY. IT MAY TAKE 5 OR 6 TIMES PUSHING THE HORN TO GET IT TO ACTIVATE, OR HOLD IT DOWN FOR A LONG TIME AND TRY TO MOVE IT AROUND TO SCRAPE THE CORROSION OFF THE CONTACTS TO GET ACTIVATION. IT OCCURS WHETHER DRIVING OR STATIONARY. MANY OTHER OWNERS HAVE REPORTED THIS PROBLEM ON A MINI COOPER FORUM. MY VEHICLE ONLY HAS 20,000 MILES ON IT.

• 06/11/2015· UNKNOWN OR OTHER

  AIR CONDITION EMITS STRONG ODORS

• 06/08/2019· POWER TRAIN

  THE CARS TRANSMISSION JUMPS OUT OF 1ST GEAR WHEN TURNING ONTO A CITY STREET OR ACCELERATING FROM A STOPLIGHT ON A CITY STREET. I WAS ALMOST REAR ENDED 3 TIMES THIS WEEK AND IT'S VERY DANGEROUS. THIS HAS HAPPENED NUMEROUS TIMES THIS PAST WEEK AND IS A DOCUMENTED PROBLEM WITH THE 2015 MINI COOPER S MANUAL. MY CAR ONLY HAS 25,400 MILES ON IT. THE WARRANTY JUST EXPIRED ON 05/18/2019 (OUT BY DATE) THIS MONTH AND THE DEALER REFUSES TO REPAIR THE PROBLEM UNDER WARRANTY. IF THIS IS A DOCUMENTED PROBLEM, WHY DOESN'T THE DEALER TAKE THE STEPS TO FIX IT PROPERLY?

• 04/22/2021· UNKNOWN OR OTHER

  CAR STARTED LEAKING OIL EVERYWHERE OUT OF NOWHERE WHILE BOTH MOVING AND STATIONARY. TWO DIFFERENT MECHANICS SAID IT WAS THE OIL FILTER HOUSING AND RELATED PARTS. REPLACED HOUSING, OIL PRESSURE SENSOR AND THE BOTTOM SCREW. WORKS AGAIN. CAR HAD UNDER 45,000 MILES AT TIME OF INCIDENT. SIMILAR PROBLEMS WITH THE OIL HOUSING HAVE BEEN REPORTED FOR OTHER AND RELATED MINIS, INCLUDING SOME SUBJECT TO RECALL.

• 04/19/2023· ENGINE,ENGINE AND ENGINE COOLING

  The contact owns a 2015 Mini Cooper. The contact stated that after the vehicle was taken to a local dealer for a routine oil change, the mechanic also determined that the valve cover gasket needed to be replaced and an unknown engine software needed to be updated. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 78,000.

• 04/01/2019· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT STATED THAT THE BRAKE SENSOR WARNING INDICATOR ILLUMINATED, BUT THERE WAS NO BRAKE FAILURE. THE VEHICLE WAS TAKEN TO HABBERSTAD BMW (945 E JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746) WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO CONTACTED AND DECLINED TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TT *TR

• 03/31/2016· STEERING

  IN NOV-2014 MY SON WAS DRIVING OUR '05 MINI COOPER DOWN THE INTERSTATE AT 55MPH AND ALL OF A SUDDEN THE STEERING STOPPED WORKING. HE WAS BARELY ABLE TO CONTROL THE CAR AND GET IT TO THE SIDE OF INTERSTATE. HE WAS 17 YRS OLD AND IT WAS VERY HARD FOR HIM TO STEER IT AND GET OUT OF TRAFFIC. HE WAS EXTREMELY FRIGHTENED. WE THEN GOT THE CAR TO A REPAIR SHOP (NOT THE LOCAL MINI SHOP, SINCE THEIR LABOR RATE WAS TOO HIGH), WE HAD TO PAY $1,201.75 TO REPAIR THE STEERING. AFTER RECEIVING A LETTER REGARDING THE STEERING RECALL FROM MINI CORPORATE IN EARLY 2016, WE WERE TOLD TO CALL/GO TO THE LOCAL MINI DEALER AND THEY WOULD HANDLE THE CLAIM. AFTER SEVERAL CALLS, EMAILS, AND A PERSONAL VISIT TO THE KNOXVILLE, TN MINI COOPER DEALER, I HAVE GOT NOWHERE. THEY REFUSE TO HANDLE THE CLAIM (ONCE TELLING ME THAT IT HAD BEEN SUBMITTED TO MINI CORPORATE, BUT THEN IT TURNS OUT THEY ADMITTED THAT IT NEVER WAS SUBMITTED)... THEN MOST RECENTLY BASICALLY THEY TOLD ME TO LEAVE THEM ALONE. THEY WILL NOT GIVE ME PROOF THAT THE CLAIM WAS SUBMITTED (WHICH I AM GUESSING IT HAS NOT BEEN), AND NOW THEY WILL NOT ANSWER MY EMAILS. CAROL HWANG AT KNOXVILLE MINI HAS BEEN VERY RUDE AND UNCOOPERATIVE. THEY REFUSE TO GIVE ME A CONTACT AT CORPORATE, AS I'VE REQUESTED, TO CONFIRM THE CLAIM HAS BEEN SUBMITTED AND TO FOLLOW UP ON GETTING REIMBURSED FOR THIS REPAIR RELATED TO THE RECALL. WHEN I CALLED CORPORATE MINI, THEY SAID I HAVE TO DEAL WITH THE LOCAL MINI SHOP. LOCAL MINI SHOP IN KNOXVILLE SAYS CORPORATE WILL HANDLE THE CLAIM. SO I AM GETTING NOTHING BUT A RUN-ROUND. THIS INCIDENT WAS VERY SCARY FOR US! MY SON COULD'VE BEEN KILLED WHEN THE STEERING WENT OUT. HE WAS TERRIFIED AND THOUGHT HE WAS GOING TO GET HIT AND CRUSHED BY A SEMI TRUCK. THE WHOLE THING WAS AWFUL. NOW ALL I WANT TO DO IS GET REIMBURSED FOR THE REPAIR, BUT I CANNOT GET MINI COOPER TO COOPERATE. PLEASE HELP.