2015 Mazda MAZDA3

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2024· ELECTRICAL SYSTEM

  The Mazda Connect touch screen in the center display may not accept touch commands properly or may operate by itself (ghost touch). The ITO (Indium Tin Oxide) film of the touch screen may be corroded due to moisture, which may adhere on the lens of the touch screen during the cleaning process at the plant. The corrosion may allow the electrostatic capacity to vary without any input, causing the malfunction of the touch screen.

• 12/24/2025· ENGINE,FUEL/PROPULSION SYSTEM

  Catalytic converter keeps giving me check engine

• 12/21/2025· UNKNOWN OR OTHER

  I had purchased a car through Facebook Marketplace after talking to the seller and seeing a CarFax report on the car we decided to purchase it. After coming home the following day I look closer at the documents and realized the CarFax did not match the VIN of the car I purchased. After looking up the CarFax with the VIN on the car I purchased I saw that the person who sold me the car had rolled back the odometer.

• 12/17/2017· SERVICE BRAKES

  NOTIFIED OF RECALL 8/19/17 WENT TO DEALER 10/24/17 DEALER STILL STATES THEY DO NOT HAVE PARTS. WISH TO SELL CAR BUT MUST HAVE REPAIR DONE FIRST. STILL CONTINUING TO DRIVE CAR.

• 12/13/2016· STRUCTURE

  THE DASHBOARD HAS SEPARATED FROM THE INSTRUMENT PANEL IN LESS THAN 52,000 MILES.

• 12/12/2017· VISIBILITY,UNKNOWN OR OTHER

  TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE DRIVING APPROXIMATELY 70 MPH ON THE HIGHWAY, THE SUN ROOF EXPLODED WITHOUT WARNING. THE CONTACT SUSTAINED MINOR CUTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DEALER (SPORT MAZDA, 9786 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837), BUT WAS NOT DIAGNOSED. THE DEALER REPAIRED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND APPROVED THE REMEDY. THE FAILURE MILEAGE WAS 35,000.

• 12/02/2015· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN NOTICED FUEL LEAKING FROM THE VEHICLE. THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V621000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND WOULD BE KEPT UNTIL THE RECALL REMEDY COULD BE PERFORMED. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

• 11/30/2017· POWER TRAIN

  TRANSMISSION REPLACED AT 100000 BECAUSE OF BEARING IN THE TRANSMISSION. NOW TRANSMISSION MAKING THE SAME NOISE OF 111,000 MILES AFTER BEING REPLACED. MAZDA WAS PURCHASED AT PAUL MILLER MAZDA LEXINGTON KENTUCKY. TRANSMISSION PROBLEM BECAME NOTICEABLE WHILE IN MOTION IT STARTS WITH A LOW NOISE AND THE AIR IS THE BEARING GETS USED MORE AND MORE FROM DAY TO DAY USES HE GETS LOUDER AND LOUDER SPECIALLY AT LOWER SPEEDS FROM 10 TO 60 MILES AN HOUR IT'S QUITE NOTICEABLE STOPS WHEN THE VEHICLE STOPS. WAS INFORMED BY PAUL MILLER MAZDA THIS WAS THE ONLY SECOND ISSUE THEY'VE HAD WITH TRANSMISSIONS AND IT WAS NOT A ROUTE FIX WITHOUT REPLACING THE TRANSMISSION. I PURCHASED EXTENDED WARRANTY AT PURCHASE OF THE MAZDA AND IT'S A GOOD THING I DID BECAUSE NOW I'M ON MY SECOND TRANSMISSION WITH A 2015 MAZDA WITH 111,000 MILES AND IT'S ALREADY BEEN THROUGH TWO TRANSMISSIONS ONE AT 101,000 AND NOW AGAIN AT 111000 LESS THAN 9000 MILES AFTER THE REPLACEMENT. TRANSMISSION WASN'T A NEW TTHAT WAS PUT IN THE 2015 MAZDA, IT WAS A TRANSMISSION WHICH I WAS TOLD HAD ONLY 8000 MILES BY PAUL MILLER MAZDA AND MILLENNIUM INSURANCE.

• 11/24/2014· SEATS

  THERE IS A SHARP OBJECT IN THE REAR OF THE DRIVERS SEAT OF THIS PARTICULAR MODEL/TRIM COMBINATION. IT IS DIRECTLY BELOW THE LAYER OF VINYL AT THE BACK OF THE SEAT. AN ACCIDENT WHERE THE PERSON BEHIND THE DRIVER WAS THROWN INTO THE DRIVERS SEAT WOULD RESULT IN THIS SHARP PROTRUSION TO COME TROUGH THE VINYL RISKING INJURY TO THAT PERSON. *TR

• 11/23/2017· ELECTRICAL SYSTEM

  WHEN PUSHING START BUTTON ALL LIGHTS GO ON BUT CAR WON'T START. STATIONARY IN DRIVE WAY

• 11/20/2018· UNKNOWN OR OTHER

  ON 11/19 AT APPROXIMATELY 4:00 PM TRAVELING AT ABOUT 20 MPH ON A TWO LANE STREET WITH NO VISIBLE VEHICLES AROUND A POP SOUND FOLLOWED BY GLASS ROLLING OFF THE BACK OF THE VEHICLE OCCURRED; A FAILURE OF THE SUNROOF.

• 11/08/2019· UNKNOWN OR OTHER

  BOUGHT NEW IN 2015. INFOMAT SYSTEM REBOOTS 3 OR 4 TIMES WHEN TEMPERATURES ARE BELOW 40 DEGREES AT START UP IN A UNHEATED GARAGE ALSO WHILE DRIVING AND COLD ENGINE LIGHT IS STILL ON. TOOK TO DEALER A COUPLE TIMES, AND INFORMED THEM OF THE PROBLEM WHILE STILL WARRANTED, ALL THEY DID WAS REBOOT THE SYSTEM. STILL DOING IT AFTER 4 YEARS. VERY FRUSTRATING, BUT NOW IT'S ON MY DIME. ONE TIME IT WENT COMPLETELY BLACK, SO I FIGURED OUT HOW TO REBOOT IT.

• 11/06/2023· UNKNOWN OR OTHER

  My 2015 Mazda is equipped with a touch screen infotainment system. The touch screen has started to randomly change settings when the car is stopped (and running). Since correcting these changes can't be done while the car is stopped (more random changes occur), changes must be made while the car is in motion. This creates a dangerous situation by needlessly distracting the driver.

• 11/02/2024· ELECTRICAL SYSTEM

  Mazda call this “ghost touch” it happens when the screen starts to act up like crazy, jumping from different audio sources, Bluetooth lose connection, making unwanted phone calls. Almost like a ghost is touching the screen over and over again.

• 11/01/2017· UNKNOWN OR OTHER

  I WAS DRIVING DOWN A HIGHWAY LEAVING WORK WHEN I HEARD A LOUD BANG, THEN NOTICED MY SUNROOF HAD A LARGE HOLE IN IT. I PULLED OVER TO INSPECT THE DAMAGE AND TO SEE WHAT COULD HAVE HIT ME, THERE WAS NO EVIDENCE OF ANY IMPACT- WITH BARELY ANY GLASS INSIDE THE CAR. THE BREAK LOOKS LIKE IT EXPLODED OUTWARDS.

• 10/30/2015· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL TANK KIT, THE GASKET, THE NUT AND THE RETAINER WERE REPLACED, HOWEVER THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V621000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 732. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/29/2025· BACK OVER PREVENTION

  The contact owns a 2015 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (BACK OVER PREVENTION). However, the dealer refused to complete the recall repairs due to the vehicle having a Salvage Title. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The manufacturer was made aware of the issue and referred the contact back to the dealer. The vehicle remained unrepaired. The failure mileage was approximately 86,000.

• 10/29/2019· AIR BAGS

  DRIVING INTO A RAMP AND THE PASSENGER AIR BAG DEPLOYED. I THEN SLIPPED OFF THE CURVE THE EXTERNAL OF THE CAR IS NOT DAMAGED AND I'M NOT HURT.

• 10/28/2014· AIR BAGS,SEATSCrash

  TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE ATTEMPTING TO CROSS A RAILROAD TRACK, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND CAUSED THE DRIVER SEAT TO MOVE FORWARD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, BUT DID NO SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 550.

• 10/27/2023· ELECTRICAL SYSTEM

  The "infotainment" system, which includes media, navigation, hands-free calling, and the backup camera function, frequently malfunctions. The system will either freeze, or it will execute button presses on its own. The result is that it will change audio selection, make hands free calls via the connected phone, etc. on its own with no driver interaction, which is distracting while driving and could and has caused hazardous driving conditions. While I am listing the most recent occurrence in this form, this has been occurring on nearly every drive for the last 2 years. This typically happens in stop-and-go traffic. The vehicle has a manual transmission and the movement in the center console caused by shifting may be causing loose electrical connections to be disturbed and contribute to the behavior.

• 10/27/2017· SERVICE BRAKES

  NHTSA RECALL NUMBER:17V-393 MANUFACTURER RECALL NUMBER:1217F RECALL ISSUED JUNE 22, 2017 NO MANUFACTURER FIX AVAILABLE, YET AS OF OCTOBER 27, 2017 SUMMARY ON THE MECHANICAL (CABLE) TYPE PARKING BRAKE, WATER MAY ENTER THE BRAKE CALIPER DUE TO INAPPROPRIATE SEALING PERFORMANCE OF THE REAR BRAKE CALIPER PROTECTIVE BOOT, PARTICULARLY UNDER LOW TEMPERATURE CONDITIONS, AND THE PARKING BRAKE ACTUATOR SHAFT, WHICH IS THE COMPONENT OF REAR BRAKE CALIPER, MAY BE RUSTED. SAFETY RISK DESCRPITION IF THE VEHICLE CONTINUES TO BE USED WITH SUCH CONDITION, THE RUST MAY PROGRESS, INCREASING THE SLIDING RESISTANCE OF THE ACTUATOR SHAFT. IN EXTREME CASES, THE RUSTED ACTUATOR SHAFT MAY GET STUCK IN THE BRAKE CALIPER BODY, CAUSING BRAKE DRAGGING WHILE DRIVING AND DECREASING THE PARKING BRAKE HOLDING FORCE, WHICH MAY RESULT IN UNEXPECTED MOVEMENT OF VEHICLE IF PARKED ON A SLOPE, INCREASING THE RISK OF A COLLISION. REMEDY YOUR MAZDA DEALER WILL CHECK THE PARKING BRAKE ACTUATOR SHAFTS INSIDE THE LEFT AND RIGHT REAR BRAKE CALIPERS. IF THE ACTUATOR SHAFT IS FOUND TO BE RUSTED, THE BRAKE CALIPER ASSEMBLY WILL BE REPLACED WITH A MODIFIED ONE. IF NO RUST IS FOUND ON THE ACTUATOR SHAFT, THE PROTECTIVE BOOT WILL BE REPLACED WITH A MODIFIED ONE. THE INSPECTION AND REPAIR WILL BE PERFORMED AT NO COST TO YOU. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

• 10/27/2015· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2015 MAZDA 3. THE CONTACT STATED THAT A STRONG ODOR OF FUEL WAS PRESENT WHEN THE VEHICLE WAS REFUELED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V621000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.

• 10/27/2015· UNKNOWN OR OTHER

  RADIATOR HOSE DISCONNECTED WHICH DRAINED ANTIFREEZE AND CAUSED VEHICLE TO RUN HOT.

• 10/19/2015· EXTERIOR LIGHTING

  HEADLIGHTS ARE AIMED VERY LOW AND PROVIDE ZERO LIGHT ABOVE A LOW VERTICAL CUT OFF POINT. TOOK THE CAR TO THE DEALER AND THEY SAID THEY AIMED THE LIGHTS HIGHER, BUT I DO NOT NOTICE A DIFFERENCE. LOOKED AT CHANGING THE AIM MYSELF, BUT THERE IS NO OBVIOUS ADJUSTMENT MECHANISM. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT IS FREQUENTLY IMPOSSIBLE TO SEE *ANYTHING* MORE THAN 8, 20, OR 70 FEET AHEAD WHEN THE GRADE OF THE ROADWAY CHANGES IN A POSITIVE DIRECTION, FOR INSTANCE AT THE BOTTOM OF A HILL WHEN THE ROADWAY BEGINS TO TRANSITION FROM LEVEL TO A POSITIVE GRADE UPHILL, OR AS YOU ARE TRAVELING DOWNHILL, REACH THE BOTTOM OF A HILL AND THE CAR IS POINTED DOWNHILL BUT THE ROAD AHEAD IS LEVEL. THIS IS ALSO A PROBLEM WHEN YOU ARE ON A HILL AND THE GRADE OF THE HILL CHANGES. THE LOW BEAM HEADLIGHTS ARE FINE ON PERFECTLY LEVEL ROADS, BUT ARE A CRASH WAITING TO HAPPEN ANYWHERE ELSE.

• 10/18/2018· VISIBILITY/WIPER

  SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY GOING ABOUT 55 MPH. WEATHER WAS SUNNY ABOUT 70 DEGREES. NO APPARENT REASON WHY THIS WOULD OCCUR (IE. NO ROCKS HIT THE CAR, ETC). GLASS SHATTERED INTO DRIVER SIDE OF CAR AND BACK SEATS. HOLE IN THE GLASS WAS IN MIDDLE OF THE PANE AND EXPANDED OUT. CAR HAS APPROXIMATELY 50K MILES.

• 10/13/2018· SERVICE BRAKES

  I TOOK MY CAR TO A BRAKE SHOP BECAUSE OF SCRAPING NOISE FROM THE BRAKES. THE PASSENGER REAR BRAKE WAS PREMATURELY WORN BECAUSE THE BRAKE WAS CONSTANTLY ENGAGED. THE BRAKE REPAIR SHOP HAS SEEN THIS ISSUE ON MAZDA3 AND INFORMED ME IT WAS PART OF A RECALL, AND THAT THIS POSES A POTENTIAL SAFETY RISK TO ME WHILE OPERATING THIS VEHICLE. THE MECHANIC SHOP HANDED ME A SHEET WITH THE RECALL CAMPAIGN 17V393000. I CALLED THE 800 222 5500 FOR MAZDA ON INFORMATION ON THE RECALL. BUT BECAUSE MY VIN DOES NOT SHOW UP IN THE SYSTEM UNDER THIS CAMPAIGN I AM NOT ELIGIBLE FOR A RECALL REPAIR. SHOULD I BE INCLUDED IN THE RECALL CAMPAIGN REGARDLESS OF VIN NUMBER IF THE ISSUE IS THE SAME IS IDENTICAL TO RECALL ISSUE.

• 10/11/2015· UNKNOWN OR OTHER

  WHEN THE CAR IS GETTING WET AND RUNNING IN A HUMPS WE ALWAYS HEARD A SQUEAKING OR CRACKING SOUNDS ON THE FRONT WHEEL, LIKELY ITS IN FRONT SHOCK, I GUESS

• 10/03/2025· PARKING BRAKE

  The contact owns a 2015 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 17V393000 (Parking Brake); and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

• 10/03/2016· UNKNOWN OR OTHER

  THE CAR HAD A CATASTROPHIC ELECTRICAL FAILURE, MAZDA IS UNABLE TO DIAGNOSE THE CAUSE. I HAVE ASKED MAZDA AND THE DEALER BY PHONE, EMAIL, AND POSTAL MAIL WHAT I SHOULD DO IF THIS OCCURS ON THE HIGHWAY. I HAVE GOTTEN NO RESPONSE FROM MAZDA. I AM CONCERNED THAT THIS IS A SAFETY ISSUE. WHILE DRIVING THE CAR ON A CITY STREET, DURING THE DAY OF 8/11/16,ALL THE INDICATOR LIGHTS FLASHED ON AND THE AIR CONDITIONER STOPPED. THE ENGINE WAS STILL RUNNING. I PULLED IN TO A PARKING LOT AND TURNED OFF THE ENGINE. I TRIED TO START IT AGAIN (PUSH BUTTON) AND NOTHING HAPPENED; NO LIGHTS, NO SOUNDS. I WAITED SEVERAL MINUTES AND TRIED TO START THE CAR AGAIN. THIS TIME IT STARTED. I TURNED IT OFF AND TRIED TO START IT AGAIN, NOTHING HAPPENED. I CALLED MAZDA ROADSIDE ASSISTANCE AND HAD THE CAR TOWED TO A DEALER. ON 8/20/16 THE DEALER TOLD ME THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. IT SEEMED THAT MORE THAN 60 ERROR CODES HAD GONE ON A ONCE, BUT THEY COULD NOT FIND A CAUSE. I HAVE EMAILED AND WRITTEN TO MAZDA ASKING IF IT IS SAFE TO DRIVE THE CAR ON THE HIGHWAY, ASKING IF IT WERE TO HAPPEN AGAIN WOULD THE AND WHAT I SHOULD DO IF IT HAPPENS. MORE THAN A MONTH HAS PASSED AND I HAVE HAD NO RESPONSE FROM MAZDA.

• 10/02/2019· SERVICE BRAKES

  2015 MAZDA 3. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES. *LD *JS

• 10/02/2017· PARKING BRAKE,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2015 MAZDA 3. THE CONTACT STATED THAT THE BRAKES DID NOT FUNCTION AS INTENDED UNLESS THE BRAKE PEDAL WAS DEPRESSED EXCESSIVELY. THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CALIPERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANYTHING MAZDA (5576 PLEASANT VIEW RD, MEMPHIS, TN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/01/2015· ENGINE

  THE CAR SHUT OFF IN THE MIDDLE OF AN INTERSECTION. WOULD NOT STAY RUNNING WHEN I ATTEMPTED TO START IT AGAIN. I HAD IT FOR ONE MONTH.

• 09/30/2025· UNKNOWN OR OTHER

  The vehicle automator mileage was changed. The original mileage reading is over 200,000 mi. While the dashboard mileage only reads 90,780 mi. I was unaware of this until I went to the DMV to do a title transfer. The private seller is now nowhere to be found from Facebook marketplace and has blocked me but I do have receipts of everything

• 09/29/2022· SERVICE BRAKES

  The parking brake does not disengage even after the recall fix was applied. Mazda refuses to look at it any more as the fix has passed your testing despite it not working.

• 09/29/2019· SERVICE BRAKES

  I STARTED NOTICING A SQUEAL FROM MY REAR BRAKES THAT WOULD OCCUR AT THE BEGINNING OF DRIVING (NOT WHILE BRAKING) THEN GO AWAY AFTER 1 OR 2 STOPS. ABOUT A WEEK AND A HALF LATER, THE DAY I USED MY HANDBRAKE TO PARK, AFTER MY 25 MINUTE COMMUTE HOME I NOTICED A HOT METAL SMELL. I PUT MY HAND UP TO MY DRIVER SIDE REAR WHEEL AND FELT INTENSE HEAT FROM THE BRAKES. SAW THE ROTORS WERE DUG IN. I BOUGHT REAR BRAKES AND ROTORS AND CHANGED THEM OUT MYSELF. THE PARKING BRAKE ACTUATOR SHAFT WAS STUCK, BINDING THE BRAKES ON BOTH REAR CALIPERS. THE METAL AROUND THE BOOT OF BOTH SHAFTS ON THE CALIPER LOOK WET. THE PISTON OF THE CALIPER WAS EASILY ROTATED BACK IN AFTER UNBINDING THE PARKING BRAKE ACTUATOR SHAFT. PARKING BRAKE NOW IS UNHOOKED DUE TO IT BEING UNSAFE. THIS HAPPENED ON BOTH PARKING BRAKE ACTUATOR SHAFTS ON THE REAR CALIPERS AFTER ONLY 24,900 MILES.

• 09/29/2017· ELECTRICAL SYSTEM,SERVICE BRAKES

  2015 MAZDA 3. CONSUMER WRITES IN REGARDS TO NO RECALLS BEING ISSUED FOR DEFECTIVE PARTS ON VEHICLE. *LD THE CONSUMER STATED HE WAS NOT NOTIFIED OF ANY RECALLS FOR THIS VEHICLE. UPDATED 09/29/2017*JS

• 09/28/2023· BACK OVER PREVENTION

  The contact owns a 2015 Mazda Mazda3. The contact stated that on numerous occasions after he opened and closed the trunk of the vehicle or while shifted into reverse, the rear-view camera image intermittently became distorted or blank. The contact then received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and stated to the contact that there was no such recall for the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 67,000. VIN tool confirms parts not available.

• 09/24/2024· BACK OVER PREVENTION

  The contact owns a 2015 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the back-up camera screen image was flickering and became distorted while reversing. The cause of the failure was not determined. The failure mileage was 60,000. VIN tool confirms parts not available.

• 09/23/2019· SERVICE BRAKES

  LIKE MANY OTHER MAZDA 3 OWNERS, I HAVE HAD WATER ENTER MY CALIPERS AND BIND, LEAVING BRAKES ACTIVATED ON THE ROTORS WEARING DOWN THE BRAKES FASTER THAN NORMAL. APPROX 65,000 MILES ON MY CAR AND I AM CURRENTLY GETTING MY THIRD SET OF BRAKES AND ROTORS INSTALLED ON MY VEHICLE, WITH NEW CALIPERS THAT IS NOT COVERED UNDER THE RECALL. AFTER CONTACTING MAZDA, MY VIN SPECIFIC DOES NOT QUALIFY FOR THIS RECALL. THIS ISSUE IS KNOWN FROM MAZDA AND SHOULD BE EXTENDED TO ALL MODELS.

• 09/22/2024· UNKNOWN OR OTHER

  I am filing this complaint regarding existing Manufacturer Recall Number 6023G (NHTSA Recall Number 23V-487). This recall has been posted since Jul 14, 2023 and the manufacturer has failed to remedy the recall in a timely manner. The remedy is noted on the recall page: "If inspections verify there is image distortion or flickering, the rearview camera will be replaced with a new part and a wiring harness fastening seal will be added." However, the manufacturer continues to state that the remedy is not yet available.

• 09/20/2018· WHEELS

  TL* THE CONTACT OWNS A 2015 MAZDA MAZDA3 EQUIPPED WITH 215/45/ZR18 WHEELS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE WHEELS HAD TO BE REPLACED DUE TO THE WHEELS COMING OUT OF ROUND. THE CONTACT WAS CONCERNED THAT THE RIM WAS NOT STRONG ENOUGH. THE VEHICLE WAS TAKEN TO MAVIS DISCOUNT TIRE LOCATED AT 1118 E PUTNAM AVE, RIVERSIDE, CT 06878, (203) 698-9599, TO BE INSPECTED. THE CONTACT WAS INFORMED THAT 3 OUT OF 4 WHEELS WERE SLIGHTLY BENT. THE WHEELS WERE REPAIRED HOWEVER, THE FAILURE RECURRED. SMITH CAIRNS LOCATED AT 900 CENTRAL PARK AVE, YONKERS, NY 10704, (914) 377-8100, WAS CONTACTED AND DECLINED TO OFFER ASSISTANCE. THE MANUFACTURER WAS ALSO CONTACTED AND DECLINED TO OFFER ASSISTANCE. THE CONTACT RECEIVED CASE NUMBER: 1-1568373109. THE APPROXIMATE FAILURE MILEAGE WAS 16,728. *DT *JS

• 09/17/2017· ENGINE

  THE ENGINE SUDDENLY STALLED WITHOUT ANY WARNING LIGHTS AND THE CAR WENT DEAD RIGHT AFTER I EXITED THE FREEWAY. IT WAS VERY SCARY. I PUSHED THE START ENGINE BUTTON AND THE CAR STARTED AND I CONTINUED MY DRIVE. I TOOK THE CAR TO THE DEALER THE NEXT MORNING. I AM CURRENTLY WAITING FOR A PHONE CALL FROM THE DEALER.

• 09/14/2020· UNKNOWN OR OTHER

  GOOD AFTERNOON, MY CAR IS EXPERIENCING THE GHOSTING ISSUE WITH MY INFOTAINMENT SCREEN. THIS IS HAPPENING IN MANY MAZDA 3'S THROUGHOUT THE COUNTRY AND IS A BIG SAFETY HAZARD AS IT IS DISTRACTING WHILE WE ARE DRIVING. CURRENTLY IT IS A WARRANTY ISSUE BUT THIS SHOULD BE A RECALL INSTEAD AND I SHOULDNT HAVE TO PAY TO HAVE THIS FIXED. MY REASONING FOR THIS IS WHEN I AM DRIVING THE SCREEN WILL GO CRAZY AND SELECT WHAT IT WANTS TO AND PLACE CALLS AND GO INTO A BUNCH OF DIFFERENT AREAS. THIS CAUSE ME AND OTHER DRIVERS TO TAKE OUR EYES OF THE ROAD AND ALSO OUR HANDS OFF THE STEERING WHEEL TO CANCEL CALLS OR TO EXIT WHERE THE SCREEN DECIDES TO GO.THIS IN TURN CAN CAUSE ACCIDENTS NOT ONLY FOR MYSELF BUT OTHERS ON THE ROAD AS WELL. THERE IS NO WAY TO DISABLE THE TOUCH FEATURE IN THE SETTINGS ITSELF SO I CANT DISABLE THIS FUNCTION IF I WANTED TO WITHOUT TAKEN APART THE DASH AND VOIDING MY WARRANTY. THIS HAPPENS WHEN STATIONARY, IN MOTION, IN THE CITY AND ON THE HIGHWAY. THIS ISSUE HAPPENS OFF AND ON THROUGH THE WEEK.

• 09/10/2022· ELECTRICAL SYSTEM

  Infotainment and phone connect system for hands free phone use is not operational. The computer for the system is in a continuous reboot loop. This puts safety or safety of others at risk as I cannot use hands free. Mazda corporate suggested that a software update of the Connectivity Master Unit (CMU) might solve the problem. I brought the car in to Smithhaven Mazda on 090722 for update. The repair technician could not update the computer software and advised customer that the possible CMU problem is cause of concern. I was then advised that resolution would be replacement of CMU at $700. Problem was first observed 082022.

• 09/10/2021· AIR BAGSCrash

  My 2015 mazda3 was in a collision on 09/08/2021 and my vehicle was totaled. None of my airbags deployed . Fortunately i only sustained neck and back injuries. I believe that i would have avoided these injuries if my airbags deployed properly. Has anyone else reported a problem with airbags on the 2015 mazda3? If there is a problem with the airbag then other owners need to be notified of this safety issue.

• 09/10/2020· EXTERIOR LIGHTING

  I HAVE REPLACED AT LEAST 10 EITHER HEADLIGHTS, FOG LIGHTS OR PARK LIGHTS ON THIS CAR. BOUGHT THE CAR NEW AND AT LEAST EVERY MONTH TO TWO MONTHS I AM REPLACING A BULB.

• 09/10/2018· SERVICE BRAKES

  I WENT INTO THE LOCAL MAZDA DEALERSHIP TO HAVE A REPAIR COMPLETED FOR THE BRAKE RECALL. THE MECHANIC CLAIMED TO HAVE FIXED EVERYTHING COMPLETELY. HOWEVER, THE MAZDA WEBPAGE IS SHOWING THE RECALL HAVING BEEN DONE INCOMPLETE.

• 09/09/2017· UNKNOWN OR OTHER

  REARVIEW CAMERA- HAS NOT CONSISTENTLY WORKED FOR TWO YEARS - I GET EITHER A BLACK SCREEN WITH THE STANDARD BACKUP WARNING, A FLICKERING/ROLLING SCREEN, NO CHANGE FROM HAVING IT IN DRIVE/PARK OR IT WORKS. THE FLICKERING SCREEN DOES SEEMS TO HAPPEN MORE ON DAMP/WET DAYS, BUT CAN HAPPEN ANYTIME. HAVING LIMITED NECK MOVEMENT, THIS DEVICE IS ESSENTIAL. WHEN TAKEN TO DEALER, SEEMS TO WORK, SHOWED THEM VIDEOS, THEY SAY UNLESS THEY SEE THE CAMERA IN OPERATION, NOTHING CAN BE DONE. ATTACHED IS ONE STILL PHOTO (TAKEN 8 SEP 17, I ALSO HAVE A VIDEO OF THE ROLLING SCREEN.

• 09/06/2024· LANE DEPARTURE

  The contact owns a 2015 Mazda Mazda3. The contact stated that occasionally while the vehicle was shifted into reverse, the review camera image would not display on the digital screen. In addition, the contact stated that the image looked distorted. The contact received a notification of 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

• 09/04/2024· UNKNOWN OR OTHER

  The problem I have is with my rearview camera, as described in Manufacturer Recall Number 6023G / NHTSA Recall Number 23V-487. This problem has existed since I purchased the car in November 2022. The recall was announced on 7/14/23. Mazda has failed to provide a remedy. Dealers report that they don't have the parts needed to make the repair and that no remedy has been provided by Mazda. It is meaningless to have a recall if the manufacturer doesn't fix the problem. This is a serious safety issue as when the problem occurs, it is not possible to see behind the car via the camera/screen.