2015 Jeep Grand Cherokee

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· AIR BAGS

  The panel that holds in the knee airbags under the steering wheel came open for no reason and exposed the air bag. The vehicle was not involved in a crash and appears to be a manufacture workmanship issue.

• 12/31/2020· ELECTRICAL SYSTEM

  LAST FIVE TO SIX WEEKS THE LIGHTS ON THE PASSENGER RIGHT SIDE BACK AND FRONT GOES COMPLETELY OUT BACK AND FRONT THEN COME BACK ON TWO HOURS LATER I HAVE A APPOINTMENT AT THE DEALERSHIP TO SEE WHAT'S GOING ON

• 12/31/2019· VEHICLE SPEED CONTROLCrash

  I WAS EASING OUR 2015 JEEP GRAND CHEROKEE INTO A PARKING SPOT AT A TRAIL HEAD PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL. I FULLY ENGAGED THE BRAKE PEDAL TO STOP THE VEHICLE, AND THE VEHICLE ACCELERATED AT FULL THROTTLE OVER THE TOP OF A 2.5 FT BY 2.5 FT CEMENT BLOCK PARKING BARRIER. IT DRAGGED THE CEMENT BLOCK ABOUT 20-25 FT. I CONTINUED TO PRESS THE BRAKE AND AFTER ABOUT 40 FT, THE VEHICLE CAME TO A STOP. I IMMEDIATELY TURNED THE VEHICLE OFF. IT WAS TERRIFYING NOT TO BE IN CONTROL OF THE VEHICLE. FORTUNATELY, NO ONE WAS INJURED. DAMAGE TO THE VEHICLE IS YET TO BE DETERMINED, BUT EVEN IF IT IS REPAIRED, THERE IS NO WAY I WOULD FEEL COMFORTABLE DRIVING IT AGAIN. THIS VEHICLE SHOULD BE TOTALED AND NOT RESOLD TO ANYONE ELSE. I HAVE BEEN A LOYAL JEEP OWNER FOR OVER 20 YEARS, BUT I AM NOT SURE I WOULD PURCHASE ANOTHER ONE, ESPECIALLY NOW THAT I HAVE RESEARCHED THE ISSUE AND REALIZE THAT THIS IS A RARE BUT REOCCURRING PROBLEM WITH THE JEEP GRAND CHEROKEE FOR 20+ YEARS.

• 12/31/2019· POWER TRAIN

  AT APPROXIMATELY 60,000 MILES THE VEHICLE HAD JUST BEEN SERVICED AND NEW TIRES WERE INSTALLED. WE LEFT THE NEXT MORNING FOR A VACATION. ABOUT 100 MILES DOWN THE LIMITED ACCESS HIGHWAY AND TRAVELING AT 65 TO 70 MILES PER HOUR THE DASH AND INFORMATION TOUCH SCREEN BEGAN FLASHING AND A CHIME BEGAN REPEATING. THE WINDSHIELD WIPERS BEGAN OPERATING AT HIGH SPEED. (IT WAS CLEAR, CALM AND ABOUT 65˚ F. DIFFERENT MESSAGES BEGAN FLASHING: ONE SAID TO STOP AND PLACE THE VEHICLE IN PARK, ANOTHER SAID TO KEEP DRIVING AND NOT TURN THE ENGINE OFF. WHEN ABLE TO EXIT THE HIGHWAY THE JEEP WOULD ONLY ALLOW SELECTION OF DRIVE OR NEUTRAL. IT WOULD NOT ALLOW REVERSE, WHICH MADE IT DIFFICULT TO TURN AROUND. THE VEHICLE DID MAKE IT BACK 100 MILES TO THE DEALERSHIP BUT WOULD NOT SHIFT AND LIGHTS FLASHED AND CHIMES DINGED THE ENTIRE WAY. THE DEALER INFORMED ME THAT AN ELECTRONIC SYSTEM ASSOCIATED WITH THE TRANSMISSION HAS FAILED AND WILL COST APPROXIMATELY $1,000 TO REPLACE.

• 12/30/2019· ENGINE

  MY 2015 JEEP GRAND CHEROKEE HAS 70,000 & THE RADIATOR IS LEAKING. MY DEALER & LOCAL MECHANIC TOLD ME THE RADIATOR NEEDED TO BE REPLACED. MY DEALER TOLD ME THAT THEY HAVE HAD SO MANY JEEP'S IN WITH THE SAME RADIATOR ISSUES THAT THEY NOW KEEP THE RADIATOR IN STOCK. IT IS GOING TO COST $1100 TO HAVE THE RADIATOR REPLACED. IF SO MANY JEEP'S ARE HAVING THE SAME ISSUE WHY HAS A RECALL NOT BEEN ISSUED. I HAVE NEVER HAD A RADIATOR FAIL IN ANY OF MY VEHICLES BEFORE 100,000. JEEP SHOULD AT LEAST COVER PART OF THE COST.

• 12/29/2025· STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep causing me to go off the road as a I lost all control of the steering in my vehicle. Upon a check by the mechanic, I had faulty wiring in the wiring harness which they cannot replace because the part is no longer made. My jeep is only a 2015. I went off the road because there was poor weather - it was snowing out and my vehicle would not respond to any gear resulting in my turning the vehicle off. My jeep was towed to the dealership for diagnosis. I have not picked up my jeep yet due to the dealership schedule but have attached the communication with them concerning the problems.

• 12/29/2025· POWER TRAIN

  The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly shifted to neutral(N) and stalled in the middle of the road. The contact stated that he depressed the brake pedal, shifted the vehicle to park(P) and turned off the vehicle. The contact stated that the vehicle was restart the vehicle after 10-15 seconds. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The contact stated that the vehicle was previously repaired under an unknown transmission recall, which the contact related to the failure. The approximate failure mileage was 85,000.

• 12/29/2023· SEATS

  The Active Head Restraint deployed without any known prior accidents and has been known to deploy unexpectedly while driving causing whiplash and neck injuries. The passenger AHR was deployed when I purchased it used from dealer. Having moderate to severe neck deterioration myself I am extremely concerned of it causing life threatening injury or death as it has been reported by other owners to deploy while driving down the road and hitting them in the back of the head "like a baseball bat to the back of the head" as one owner described.

• 12/29/2020· SEATS,UNKNOWN OR OTHER

  HEAD RESTRAINT DEPLOYED WITHOUT A REAR END COLLISION OR ANY OTHER MOVING EVENT MY WIFE WAS SIMPLY LOADING THE DOG INTO THE CAR AS IT WAS SITTING IN PARKING LOT AT VET OFFICE.

• 12/29/2020· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V475000 (ENGINE AND ENGINE COOLING) AND 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHRYSLER DODGE JEEP (200 AUTOMALL DR, ROSEVILLE, CA 95661) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALLS. THE FAILURE MILEAGE WAS 65,704. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/29/2016· POWER TRAIN

  2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ELECTRONIC SHIFT LEVER RECALL REPAIR ISSUES. *SMD THE DEALER CLAIMED THE RECALL WAS PERFORMED. HOWEVER, THE RECALL LETTER THE CONSUMER RECEIVED STATED THE RECALL WAS NOT COMPLETE. *JB

• 12/28/2024· SEAT BELTS

  Front passenger seat belt will not retract

• 12/28/2023· POWER TRAIN,ENGINE

  The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the vehicle was jerking and lost motive power. The check engine warning light was illuminated. The contact pulled off the road and contacted the dealer. The contact stated that the failure persisted. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000.

• 12/28/2016· POWER TRAIN,STRUCTURECrash

  PLACED VEHICLE INTO PARK TOOK FOOT OFF THE BRAKE BEFORE TURNING VEHICLE OFF. VEHICLE THEN BEGAN TO DRIVE FORWARD STRIKING CONCRETE BARRIER AT FUEL STATION. MINOR DAMAGE TO FRONT BUMPER OF VEHICLE.

• 12/28/2016· POWER TRAIN

  PURCHASED JEEP SEPT. 2015. RECEIVED NOTICE OF RECALL. TOOK IN AUG.2016. NEVER ANY PROBLEM UNTIL THEY UPDATED IT. SINCE THEN,IT HAS WENT INTO PARK WHEN TRYING TO BACK UP, WHEN IN N, REFUSES TO GO INTO PARK. AFTER SEVERAL ATTEMPTS, FINALLY DOES. VERY CONCERNED IT WILL DECIDE TO JUMP INTO PARK WHEN I'M ON INTERSTATE GOING 65 MPH. TOOK IT IN AGAIN AND THEY CKD IT OUT AND SAID NOTHING WRONG. I'M NOT CONVINCED, AT ALL. CALLED DEALER I LEASED IT FROM. HE SAID MAKE SURE YOU BRAKE FIRST BEFORE ENGAGING. WELL, I'VE BEEN DRIVING SINCE I WAS 16, HAVE NEVER JUST PUT INTO ANY GEAR BEFORE BRAKING. THE WHOLE SITUATION IS VERY ANNOYING AND CONCERNING . NOW WHAT? *TR

• 12/27/2021· SEATS

  The active head restraint system of the headrest deployed randomly while traveling down the road causing distraction and near accident. The driver of the vehicle was struck in the head but no injuries apparent. This happened to the drivers side head rest while traveling down the interstate at 80 mph.

• 12/26/2023· FUEL/PROPULSION SYSTEM

  Fuel filler cap fell off... set code P0440

• 12/26/2019· AIR BAGS

  PASSENGER SEAT HEAD REST AIRBAG DEPLOYED WHILE VEHICLE WAS STOPPED AT A LIGHT

• 12/25/2023· SUSPENSION,ELECTRICAL SYSTEM,ENGINE

  After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues.

• 12/24/2020· UNKNOWN OR OTHER

  WHILE DRIVING, PASSENGER HEADREST DEPLOYED. PLASTIC BRACKETS INSIDE HEADREST WHICH KEEPS ACTIVE HEADREST CLOSED, HAS BROKEN. HEADREST NO LONGER USABLE.

• 12/23/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  HEAT STOPPED WORKING JUST CUT OFF CLIMATE OFF SCREEN INDICATES

• 12/23/2019· AIR BAGS

  PASSENGER SEAT HEAD REST AIR BAG DEPLOYED WHILE SITTING IN GARAGE

• 12/22/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT RECENTLY PURCHASED THE VEHICLE, THE DEALER INDICATED THAT THE POWER TRAIN RECALL NEEDED TO BE COMPLETED. THE CONTACT WAS ADVISED TO SCHEDULE A REPAIR APPOINTMENT AS SOON AS POSSIBLE. THE CONTACT WAS UNCERTAIN AS TO WHY THE RECALL REPAIR WAS NOT COMPLETED BEFORE THE VEHICLE WAS SOLD. THE MANUFACTURER WAS NOT NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/21/2018· SEATS

  WHEN MAKING A TURN ON A CITY PAVED ROAD MY PASSENGER SEAT HEAD REST EXPLODED!

• 12/21/2015· POWER TRAIN

  TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE VEHICLE SHIFTED OUT OF GEAR INTO NEUTRAL. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,000.

• 12/21/2015· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  I BOUGHT A NEW JEEP GRAND CHEROKEE AND THE TRANSMISSION WENT OUT ON THE CAR GOING DOWN A MOUNTAIN! THANK GOD FOR BRAKES AS THERE WAS NO CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED THE CAR WITH ONE THAT IS IDENTICAL. IT IS BRAND NEW AND I HAVE HAD IT FOR 3 WEEKS AND IT IS DOING THE EXACT SAME THING AS THE OTHER ONE. IT GETS STUCK IN GEARS. ENGINE STALLS AND REVS UP WHEN CHANGING GEARS! I FEAR FOR MY LIFE IN THIS VEHICLE. ALSO, WATER POURS FROM THE BASE OF THE EXHAUST PIPES. NOT FROM THE TIPS.. IT UNREAL HOW MUCH WATER POURS OUT OF THE BACK OF THE VEHICLE!! THIS IS A BAD SERIOUSLY GRAVE SITUATION! I CALLED FLETCHER DODGE JEEP IN SHERWOOD ARKANSAS WHERE I BOUGHT THE CAR AND THEY TOLD ME THAT I NEEDED TO DRIVE IT 2.5 HOURS TO THEM SO THEY CAN SEE IF A SHIFT RELEARN WOULD WORK OR IF THIS CAR WILL BE A LEMON TOO!! THEY SAID THE RELEARN ONLY WORKS ON SOME OF THE VEHICLES!!! PLEASE HALT CHRYSLER FROM THE PRODUCTION OF 8 SPEED AUTOMATIC TRANSMISSION AS THEY DO NOT KNOW HOW TO FIX THEM AND THEY ARE GOING TO START KILLING PEOPLE!

• 12/20/2022· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMFire

  Cruise Control, O2 SENSOR, Fuel/Propulsion System , BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond speed set very scary while driving next 30 minutes smell smoke next flames and smoke coming from underneath hood, open door flames and smoke can into jeep. Causing me to hit my head tryng to watch the fire and get out the truck and getting the two kids out the back the we ran then the exploded. The 911 button inside did not work! Now we can't sleep!

• 12/20/2021· AIR BAGSCrash

  None of the air bags deployed after running of the road and hitting a tree causing inuries to the driver (broken ribs, compressed lung, fractured vertebrae, extreme bruising on right side). Insurance company is currently working a claim to total the vehicle. There has been no inspection of the vehicle or problem duplicated. If there was a passenger in the front passenger seat they would have been killed. No warning lamps or indications the air bags would not work.

• 12/20/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHERFire

  TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STARTED THE VEHICLE AGAIN, PLACED FUEL IN THE VEHICLE, AND DROVE HOME. THE CONTACT SHUT OFF THE VEHICLE AND HEARD AN UNUSUAL NOISE. ALSO, A BURNING ODOR EMANATED FROM THE VENTS AND FLAMES APPEARED AROUND THE DASHBOARD. THE HEADLINER AND CARPET WERE BURNED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS AWAITING AN INSURANCE EVALUATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. ..UPDATED 07/20/17 *BF *CN

• 12/19/2019· UNKNOWN OR OTHER

  THERE IS A WIND NOISE COMING INTO THE CAR THAT IS EXTREMELY LOUD AND DISTRACTING WHEN DRIVING ON THE TURNPIKE WHICH IS WHEN IT MOSTLY OCCURS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE OF WINDSHIELD WIPER COWLING NEEDED TO BE REPLACED. THE DEALER WANTED TO CHARGE ALMOST $500 TO REPLACE. I WENT TO SAFELITE AND THE REPRESENTATIVE STATED THAT THIS IS A COMMON ISSUE FOR JEEP. I AM NOT HAPPY ABOUT HAVING TO TAKE CARE OF THIS PROBLEM OUT OF MY OWN EXPENSES WHEN THIS IS A COMMON ISSUE OF JEEP.

• 12/18/2020· STEERING

  BRAKE SERVICE APT. DISCOVERED A LEAK IN THE STEERING COLUMN. LEAKING ONTO THE BOOT AND REQUIRING A FULL REPLACEMENT OF THE STEERING SYSTEM. $2,000! 2015 JEEP GC. THERE ARE SO MANY COMPLAINTS OF THIS ISSUE WITH JEEP GC'S DATING BACK TO THE EARLIER 2000 MODELS. THEY NEED TO RECALL THESE JEEPS AND GET THIS FIGURED OUT AS HYDROLIC FLUID USED IN STEERING IS HIGHLY FLAMMABLE, CORROSIVE TO THE BOOTS AND PERVASIVE IN THESE SUVS!

• 12/18/2020· ENGINE AND ENGINE COOLING,ENGINE

  TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MULLAHEY CHRYSLER DODGE JEEP RAM (740 BUENA FORTUNA CIRCLE, ATASCADERO, CA 93422) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE THERMAL FRACTURE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,700.

• 12/18/2017· POWER TRAIN

  I'VE REACHED OUT SEVERAL TIMES FOR THE LAST 2 YEARS WITH MY TRANSMISSION ISSUES WITH MY JEEP. I WAS TOLD FOR THE MAJORITY OF THE 2 YEARS THAT NOTHING COULD BE DONE TO FIX IT OR THAT IT WAS JUST THE WAY THE CAR DRIVES. AFTER GETTING CHRYSLER/JEEP INVOLVED AT THE DEALERSHIP AND HAVING A CASE MANAGER WHO WAS ABSOLUTELY USELESS, SOMEHOW AFTER 2 YEARS THEY MAGICALLY REALIZED THERE WAS SOMETHING WRONG WITH THE TRANSMISSION. THEY HAD THE CAR FOR OVER A WEEK AND WHEN I GOT IT BACK, IT WAS ABOUT 50% BETTER. I ASSUMED THAT WAS AS GOOD AS IT GETS SINCE JEEP DOESN'T REALLY FIX ANYTHING. AS OF THE LAST WEEK OR SO THE CAR IS NOW WORSE THAN WHEN I TOOK IT IN. IT HARD SHIFTS FROM FIRST TO SECOND GEAR THEN IT HARD SHIFTS DOWN FROM 3RD TO 2ND WHEN STOPPED AND THEN STUTTERS FORWARD. THE SHIFTING IS ERRATIC AND WHEN STOPPING AND THEN NEEDING TO ACCELERATE THE CAR JUST HESITATES LIKE IT DOESN'T KNOW WHAT TO DO. WHICH HAS CAUSED ME TO ALMOST GET HIT BY ANOTHER CAR SEVERAL TIMES. IT IS A LIABILITY NOT ONLY TO MYSELF BUT TO OTHER PEOPLE. IT HESITATES ON THE INTERSTATE WHEN ACCELERATING AND LEFT ME IN A SITUATION WHERE I WAS STUCK BETWEEN TWO SEMI TRUCKS AND THE CAR BASICALLY STALLED OUT. IT SHOULD NOT BE DRIVEN OR ON THE ROAD. IM GOING TO BE KILLED IN THE CAR. I DO NOT TRUST THAT JEEP KNOWS HOW TO FIX THE CAR OR EVEN HAS A FIX FOR THE ISSUE AT THIS POINT. IVE DONE RESEARCH AND IT SEEMS THAT ITS A KNOWN ISSUE WITH THE 2015 TRANSMISSIONS. I HAVE GIVEN JEEP SEVERAL CHANCES TO MAKE THE SITUATION RIGHT AND NOW I;M DONE DEALING WITH IT. NOW ITS A MATTER OF HOW MUCH VALUE JEEP PUTS ON A HUMAN LIFE. HOW MANY MORE LAWSUITS WILL JEEP HAVE BECAUSE OF THIS VEHICLE BEFORE SOMETHING IS DONE.

• 12/18/2017· STEERING

  TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE STATIONARY AND DRIVING VARIOUS LOW SPEEDS, THE POWER STEERING MADE A HIGH PITCHED WHISTLING NOISE WHEN TURNED LEFT OR RIGHT. ED VOYLES CHRYSLER DODGE JEEP RAM IN MARIETTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 24,000.

• 12/17/2022· AIR BAGS

  The front passenger headrest deployed unexpectedly while driving hitting me. The car was not involved in an accident to cause it to deploy. I have not taken it to a dealership to diagnose - it is pretty obvious though (you don’t really need a qualified technician to tell you your headrest deployed). It can’t be pushed back together and it has to be replaced. There were no warning signs or any physical adjustment being made of the headrest at the time of deployment. Since this is a safety feature of the vehicle - like an airbag - a malfunction like this should not be acceptable. I would like to see this investigated and a recall issued for the component that caused the failure. Chrysler need to be held accountable for things like this. We can’t have safety systems failing unexpectedly and then charging the owner $1000 to fix them again with the same crap that is going to break again.

• 12/17/2019· SEATS

  I WAS DRIVING AND ALL OF A SUDDEN, MY HEADREST SMACKS ME IN THE BACK OF MY HEAD. AFTER LOOKING AT IT AFTER I PARKED, I FOUND OUT THE HEADREST IS A RESTRAINT SYSTEM THAT DEPLOYED. THE PLASTIC TABS THAT HOLD THE HEADREST TOGETHER WERE BROKEN. SO, AFTER DRIVING BACK HOME, I AM PULLING UP TO MY GARAGE AND THEN THE PASSENGER HEADREST BREAKS TOO.

• 12/17/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  IVE HAD THIS CAR IN THE SHOP 4 OR 5 TIMES FOR EXTREME OVERHEATING COSTED ME 4500 SO FAR AND NEVER FIXED

• 12/16/2024· SEATS

  The driver side head restraint mysteriously came apart. We discovered it one morning as we were getting into our car. We've read that there is an extended warranty applicable to the restraint. I've spoken with our local dealer who has begun the repair process (ordering parts, etc.). However, I am concerned that the passenger side one will break as well, perhaps while my husband or guest is sitting in that seat. We purchased the Jeep on 01.19.15, so the extended 10 year warranty that the manufacturer offers will expire for us on 01.18.25, a short time from now. Most likely, the other head restraint will not fail in the next few weeks, so we would be left paying for the 2nd restraint failure ourselves. We definitely feel that a recall should be issued for this manufacturing issue.

• 12/16/2023· UNKNOWN OR OTHER

  Was driving along normally and came to a stop and heard a big pile at the back of the car followed by a crinkling noise as I realized the rear glass was beginning to shatter. I looked at the person behind me to see if they may have seen something but they appeared to be completely unaware. I looked around to see if anything could have hit the glass but there was no evidence of that. About 20 minutes earlier I had used the rear defrost and that's the only thing I could think of that would have potentially cause the issue.

• 12/15/2021· ELECTRICAL SYSTEM,SEATS

  2015 Jeep Grand Cherokee drivers side heated seat burned a nickel size hole through the seat, burned a hole through my girlfriends sweatshirt and burned her skin. Thank god she was able to maintain her composure and pull over to a parking lot and get out. What if she had jerked the wheel (as it startled her) and caused a crash? What if she was on the highway?? What if the vehicle started on fire?? The vehicle is currently at the dealership and being inspected. There were no warning lamps or other symptoms.

• 12/15/2021· POWER TRAIN

  My shifter has been having issues with shifting the gear into the right position. For example, numerous times I would put the vehicle in park (by pressing on the break and moving it all the way forward) & it would get stuck in reverse and go backwards. This happened more times than I can count and that is a major safety issue that can cause an accident. I did my research and found that there has been recalls made for the same thing that I am claiming as well as several complaints. I’m currently at planet dodge servicing my shifter and it’s a thousand dollars out of my pocket which isn’t fair since this clearly seems to be an issue with the vehicle. I also submitted a case with Jeep customer care.

• 12/15/2017· POWER TRAINCrash

  TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SHIFTER INDEPENDENTLY SHIFTED OUT OF PARK AND RESULTED IN A REAR END COLLISION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PREVIOUSLY TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). SINCE THE REPAIR, THE CONTACT HAD NOT SEEN A DIFFERENCE IN THE PERFORMANCE OF THE SHIFTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED, BUT WAS NOT DESTROYED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

• 12/15/2016· EQUIPMENT,UNKNOWN OR OTHER

  KEY FOB IS DESIGNED WITH LARGE BUTTONS FLUSH WITH THE FACE OF THE FOB. THIS VEHICLE HAS BEEN UNKNOWINGLY REMOTE STARTED TWICE (ONCE IN AN ATTACHED GARAGE) SIMPLY BY HAVING THE FOB IN MY POCKET AND BENDING OVER FOR SOMETHING AS SIMPLE AS TYING SHOES. PANIC ALARM HAS BEEN ACTIVATED SEVERAL TIMES BY SIMILAR NORMAL ACTIONS. THESE BUTTONS SHOULD BE RECESSED TO PROTECT FROM UNINTENTIONAL ACTIVATION. A RUNNING CAR IN A CLOSED ATTACHED GARAGE IN NOT A GOOD THING. *TR

• 12/15/2015· SUSPENSION

  RIGHT REAR SHOCK ABSORBER COMPLETELY INEFFECTIVE AT CONTROLLING REAR AXLE HOP. REAR OF JEEP WOULD START TO ROTATE SIDEWAYS ON BUMPY ROADS. BUT VEHICLE NEW IN MARCH 2015 . CALLED AND ASKED SALESMAN IF YOU'D HEARD ANY PROBLEMS NONE REPORTED . CALL AND ASK SERVICE MANAGER IF YOU'VE HEARD OF ANY PROBLEMS NONE REPORTED . FINALLY TOOK VEHICLE IN AND TOOK MECHANIC FOR TEST DRIVE AND THEY SAID THE REAR SHOCK WAS LEAKING OIL AND THEY REPLACED IT . THIS HANDLING OCCURRED FROM THE DAY I PICK THE VEHICLE UP . I WAS WORRIED TO GO INTO WINTER FEARING THE VEHICLE WOULD LOSE CONTROL AND SPUN SIDEWAYS.

• 12/14/2023· ENGINE,FUEL/PROPULSION SYSTEM

  While returning home from vacation, the high pressure fuel pump on my vehicle failed. This happened while in heavy traffic traveling 70mph on I-95. This incident left myself, my husband, and my four month old infant at the time stranded on the I-95 shoulder in 90 degree heat for three hours. My husband was barely able to maneuver the vehicle to the shoulder after all power was lost and the car was billowing smoke. The problem was confirmed by the dealer. The dealer inspected and replaced the high pressure fuel pump and other fuel system components four months later but failed to inspect other engine components for damage related to the high pressure fuel pump failing. Because of the lack of thorough inspection, when the service person at the dealer started the engine again, the engine completely failed. The dealer and Jeep are refusing to honor the recall and repair my engine due to a recalled item failing. Prior to the high pressure fuel pump imploding and ripping shrapnel through the entire fuel system and engine, a yellow check engine light came on. While trying to find a safe place to pull over while traveling 70mph in heavy traffic on I-95, diesel began pouring out of the bottom of the vehicle, smoke started billowing out of the engine, a handful of warning lights flashed across the screen, and all power was lost to the car. This happened in less than approximately 5mins/10miles from the yellow check engine light initially appearing. Prior to this incident, there were no sounds or warning signs that there was something internally wrong with the engine.

• 12/14/2023· POWER TRAIN

  The car will shift into neutral and become undrivable. Had car towed and they say the part is a transmission control module/valve body #R8259301AC. They say this is a common problem for this model and have had many complaints of same issue. It has been 3 months and the part is not available. This seems to be a very serious and common safety issue.

• 12/14/2021· AIR BAGS

  11.09.21 the SERVICE AIR BAG SYSTEM light came on and when off immediately. A few days later it came on again and went off and kept doing it once a day since then repeatedly. Now yester 11.13.21 it came on and wont go off and it keeps beeping when it shows up on the dashboard, but the icon doesn't go off on the side dashboard

• 12/14/2020· ELECTRICAL SYSTEM

  CAR SAYS SERVICE SHIFTER ON THE DASH, SHIFTER WON'T LIGHT UP AND I DO NOT HAVE TO PRESS THE BUTTON IN THE KNOB TO PUT CAR INTO GEAR, USUALLY YOU WOULD HAVE TO PRESS THE BUTTON.

• 12/14/2018· AIR BAGS,SEATS

  FRONT SEAT PASSENGER HEADREST BURST WHILE DRIVING!JUST PICKED MY MOM UP FROM THE AIRPORT SHE IS COMPLAINING OF HEADACHE! IT WAS SO LOUD IT SCARED ME I WASN'T SURE WHAT HAD HAPPENEF THEN MY MOM SAID IT FELT LIKE SOMETHING HIT HER IN THE HEAD! I THOUGHT SOMEONE SHOT AT MY CAR!!! I PULLED OVER AND NOTICED THE HEADREST WAS COMPLETELY DISLODGED.I AM VERY CONCERNED IF IT HAPPENS TO ME IBEOULD LOSE CONTROL OF MY CAR !! THIS WAS VERY SCARY AND I HOPE MY MOM IS OKAY!!!

• 12/14/2017· STEERING

  TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FLUID LEAKED OUT APPROXIMATELY EVERY 500 MILES. THE VEHICLE WAS TAKEN TO SAITTA TRUDEAU CHRYSLER JEEP DODGE IN PAHRUMP, NEVADA WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FLUID HAD EVAPORATED. THE DEALER STATED THAT THERE WAS NO REPAIR FOR THE FAILURE AND THAT THE CONTACT WOULD HAVE TO BRING IN THE VEHICLE TO HAVE THE POWER STEERING FLUID REPLACED OR "TOPPED OFF" WHEN NECESSARY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.