2015 Jeep Cherokee

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2020· POWER TRAIN

  MY VEHICLE HAS BEEN STUDDERING WHILE IN DRIVE AT VARIOUS SPEEDS. IT'S HEAVILY STALLS BEFORE TAKING OFF AFTER A STOP. I WANT SURE IF I MOVED TO MANUAL TRANSMISSION UNTIL IT CONTINUED TO DO IT FOR A 45 MIN DRIVE FROM 0-65 IN SPEED. IT'S HAD THE HESITATION SINCE I GOT IT AND THOUGHT IT WAS BECAUSE OF THE SMALLER V6 WHEN I WAS COMING FROM AN INFINITI M37. I CHECKED FLUIDS AND NO ALERT OR LIGHT ON INDICATING.

• 12/31/2019· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  WHILE DRIVING, THE JEEP WILL TURN OFF AUTOMATICALLY DUE TO THE ENGINE BURING TOO MUCH OIL. IT CAUSES A SAFETY CONCERN WHEN THE CAR AUTOMATICALLY STOPS AND CAUSES OTHER CARS TO SWIRVE OR TO HIT THE CAR. I HAVE ALMOST BEEN HIT MULTIPLE TIMES BECAUSE OF THIS. THERE IS NO WARNING TO IT AND NO OIL LIGHT TO TELL ME THE ENGINE IS LOW OF OIL. IT ALSO HAS SEVERAL OTHER WARNINGS THAT COME ON FOR NO REASON. THE SERVICE SHIFTER LIGHT WILL COME ON AND STOP THE CAR FROM GOING INTO PARK, AGAIN CAUSING THE CAR AND PASSENGERS TO BE IN DANGER. THIS HAS HAPPENED SEVERAL TIMES WHILE THE CAR WAS IN MOTION, EITHER GOING FAST OR SLOW. IT COMES WITHOUT WARNING AND WHEN I CALL ABOUT IT, THEY SAY NOTHING IS WRONG. THIS IS A SAFETY HAZARD TO ALL WHO DRIVE THIS CAR AND CARS LIKE IT

• 12/31/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

  I'VE HAD TO REPLACE MY LOW BEAMS 10+ TIMES THIS YEAR. THEY KEEP SHORTING OUR. ALSO HAVE TO HAVE MY ENGINE THERMOSTAT REPLACED EVEN THOUGH IT'S WORKING FINE. IT'S ELECTRICAL KEEPS CAUSING MY CHECK ENGINE LIGHT TO COME ON. AND THE FIX IS REPLACING SOMETHING THAT IS FULLY WORKING. AND BECAUSE MY CHECK ENGINE LIGHT IS ON I CAN'T MAKW IT THROUGH DEQ TO GET TAGS FOR MY CAR. THIS IS THE 3RD (SEPARATE) ELECTRICAL PROBLEM I'VE HAD WITH THIS CAR AND I'M DONE. KEEP SHOULD STAND UP FOR THEIR PRODUCT.

• 12/30/2024· POWER TRAIN

  On several occasions, I have been driving the vehicle when it suddenly shifted gears and lurched forward unexpectedly. This action is so powerful it feels like another car has hit me from behind. This was a transmission failure and is available for inspection. Both myself and my family members have suffered whiplash-like neck injuries from these repeated incidents. The automobile puts us at risk of colliding with another vehicle, shifting out of gear, and stopping in the middle of the road or highway while driving. The dealer checked the vehicle, and they could not reproduce the problem. The dealer has inspected the vehicle. There were no warning lamps, messages, or other symptoms of the problem prior to failure. The problem began in 2020 and has gotten worse over time. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/30/2017· POWER TRAIN

  SHIFTING AND JERKING PROBLEMS SINCE WE BOUGHT IT NEW, DEALER ALWAYS SAID SOFTWARE UPGRADE AND HAS DONE SEVERAL. FINALLY THE JEEP MADE LOUD BANG GOING ACROSS INTERSECTION OF ROAD AND CAR ALMOST HITTING US. JEEP IS BACK IN GARAGE AND DEALERSHIP SAYS POWER TAKE OFF UNIT NEEDS TO BE REPLACE. NEVER OWN OR BUY JEEP PRODUCT.

• 12/29/2018· POWER TRAIN

  THE GEARS ARE LOCKED AND THE VEHICLE OR THE SHIFTER WILL NOT MOVE. WE STARTED THE CAR TO GO SOMEWHERE AND BACKED IT OUT OF THE GARAGE, STOPPED AND PUT THE CAR IN PARK TO PUT THE OTHER CAR IN THE GARAGE, WHEN WE GOT BACK IN THE JEEP THE GEARS, SHIFTER, WOULD NOT MOVE, NOR WOULD THE CAR. WE FINALLY GOT THE JEEP IN NEUTRAL, THE CAR STILL WOULD NOT MOVE, IT FELT LIKE WE WERE PUSHING A HOUSE, BUT WE FINALLY GOT IT BACK IN THE GARAGE. ALSO, THE NEXT TIME WE TRIED TO SHIFT THE GEARS WHILE IN THE GARAGE TO SHOW MY BROTHER WHO ALSO OWNED A JEEP CHEROKEE THAT HAD A RECALL ON IT. WE PUT THE KEY IN AND CHANGE GEARS TO REVERSE, BUT THE JEEP WOULD NOT MOVE, AND THE GEARS WOULD NOT MOVE BACK TO PARK, SO THE KEYS WAS STUCK IN THE VEHICLE. WE HAD TO FORCE IT BACK TO PART TO GET THE KEYS.

• 12/29/2018· ENGINE

  WHEN REACHING THE TOP OF A HILL, AND YOU LET OFF THE GAS, THE CAR SLAMS INTO GEAR EXTREMELY HARD BECAUSE THE TRANSMISSION CAN'T ADJUST.

• 12/29/2017· STRUCTURE

  DEALER ACCEPTED AN APPOINTMENT FOR THE RECALL REPAIR BUT DID NOT COMPLETE THE RECALL REPAIR. DEALER CLAIMED THAT JEEP CORPORATE WOULD NOT ALLOW THE DEALER TO MAINTAIN AN INVENTORY OF REQUIRED PARTS, IN THIS CASE A LIFTGATE MODULE. THUS I AM REQUIRED TO RETURN TO THE DEALER FOR A SECOND APPOINTMENT TO HAVE THE RECALL REPAIR FINISHED. I THINK THIS IS UNREASONABLE. SERVICE MANAGER EXPLAINED THAT THIS IS JEEP POLICY. HE IS NOT PERMITTED TO ORDER LIFTGATE MODULES IN ADVANCE SO AS TO HAVE AN INVENTORY. HE EXPLAINED THAT HE IS REQUIRED TO ORDER THEM FOR EACH REPAIR, THUS REQUIRING THE CUSTOMER TO RETURN FOR A SECOND TIME TO HAVE THE REPAIR FINISHED.

• 12/29/2017· SUSPENSION,POWER TRAIN

  FIRST THE REAREND WENT OUT AT 75000 MILES THEN THE TRANSMISSION WENT OUT 79000 MILES ON THE HWY AND I ALMOST GOT REARENDED. THIS VEHICLE HAS BEEN ONE ISSUE AFTER THE OTHER. THERE IS ALSO A WOBBLE IN THE FRONT END.

• 12/29/2017· POWER TRAIN

  GEARS ARE UNREASONABLY DIFFICULT TO SHIFT WHEN PARKED ON A HILL. TRANSMISSION SLIPS OUT OF GEAR. WHILE ON THE FREE WAY AT APPROXIMATELY 60 MPH THE CAR LOSES THE ABILITY TO DELIVER POWER.

• 12/29/2016· POWER TRAIN

  TRANSMISSION SHIFTS HARD. VEHICLE WILL LURCH FORWARD WHEN SHIFTING GEARS. HAPPENS WHEN STOPPED AT A LIGHT AND PRESS THE ACCELERATOR OR WHEN GOING SLOW (COMING TO SPEED BUMPS) AND ACCELERATING - VEHICLE WILL LURCH. PURCHASED THE VEHICLE (BRAND NEW) IN OCTOBER OF 2015 AND 3 DAYS AFTER PURCHASE, THE VEHICLE SHUT DOWN AT A STOP LIGHT AND TRANSMISSION LIGHT CAME ON. I RESTARTED VEHICLE AND HAD TO "LIMP" IT TO MY OFFICE WHERE IT WAS TOWED (30 MILES) TO THE DEALERSHIP. THE RPMS WILL RACE WHEN SHIFTING TO ANOTHER GEAR. ONE YEAR AFTER PURCHASE, THE TRANSMISSION LIGHT CAME ON AGAIN, THE TRANSMISSION WAS SHIFTING HARD, WAS ABLE TO LIMP IT TO THE DEALERSHIP. DEALER HAS COMPLETED FLASHES TO THE COMPUTER OF THE TRANSMISSION. IT'S BEEN 2 MONTHS SINCE THE LAST TIME I TOOK IT IN FOR TRANSMISSION AND IT'S STARTING TO SHIFT HARD AND LURCH AGAIN. THIS VEHICLE IS UNSAFE AND SHOULD BE RECALLED BY THE MANUFACTURER.

• 12/29/2014· POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES

  WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. *TR

• 12/28/2016· ELECTRICAL SYSTEM

  I RECEIVED A RECALL NOTICE FOR MY JEEP CHEROKEE 2015. IT HAS TAKEN ME A WHILE TO ACTUALLY FIND SOME TIME TO TAKE MY CAR IN FOR THE RECALL. I CALLED PRIOR TO GOING TO THE DEALER TO MAKE AN APPOINTMENT AND THE GUY AT SERVICE SAID I COULD JUST WALK IN. I WENT IN TODAY AND THE SAME GENTLEMAN SAID I NEEDED AN APPOINTMENT AND THAT THEY COULDN'T TAKE IT IN TODAY BECAUSE THEY HAD A LOT OF WORK. THAT IF I WANTED, I COULD LEAVE IT THERE UNTIL FRIDAY. THEY DON'T LEND YOU A CAR IN THE TIME BEING. I CAN'T LEAVE MY CAR THERE AND MISS WORK. SO I GUESS NOW I NEED TO WAIT ANOTHER WEEK OR SO TO GET THIS FIXED WHEN THE LETTER SAYS IT IS A SAFETY RECALL AND IT IS IMPORTANT TO FIX IT AS SOON AS POSSIBLE. IT WAS A BAD DECISION TO HAVE PURCHASED THIS VEHICLE.

• 12/28/2015· POWER TRAIN

  TRANSMISSION IS FAULTY. NUMEROUS DIFFICULT SHIFTING ISSUES, PARTICULARLY AFTER STOPPING AND RESTARTING. THE VEHICLE HAS BEEN TAKEN BACK AT LEAST THREE TIMES FOR REPROGRAMMING BUT THE CONDITION STILL EXISTS.

• 12/27/2020· ENGINE

  OIL LEAKS AROUND THE FILTER HOUSING. COULD LEAD TO A FIRE ON THE MANIFOLD OR EXHAUST. THEY HAVE BEEN HAVING A LOT OF PROBLEMS WITH FILTER HOUSING FAILURES. ENGINE COULD FAIL IN COLD WEATHER.

• 12/27/2019· POWER TRAIN

  SINCE NEW, WE HAVE HAD PROBLEMS WITH THE TRANSMISSION HESITATING AND LURCHING. FROM A STOP, OR FROM A SLOW SPEED SUCH AS WHEN COMING OUT OF TURNING A CORNER, THE TRANSMISSION WILL HESITATE TO "HOOK UP", AS THOUGH IT IS SLIPPING, THEN SUDDENLY THROW YOU FORWARD AS IT "HOOKS UP / CATCHES". IT IS VERY DANGEROUS AT AN INTERSECTION WHEN YOU MAY BE TRYING TO GET THROUGH THE INTERSECTION AS CROSS-TRAFFIC IS COMING, AND YOUR CAR WILL NOT MOVE AT THE SPEED YOU NEED IT TO, THEN SUDDENLY IT WILL LURCH FORWARD. AT OTHER TIMES, THE TRANSMISSION WILL CLUNK AT 40 MPH AS THOUGH SOMEONE HAS STRUCK THE CAR FROM BEHIND. WE HAVE HAD THE SOFTWARE FLASHED BY THE DEALERSHIP TWO OR THREE TIMES. USUALLY THIS WORKED FOR A SHORT PERIOD OF TIME, BUT THE PROBLEM ALWAYS RETURNS. THE SECOND TRANSMISSION ISSUE IS THAT THE SHIFTER WILL MALFUNCTION, WHILE DRIVING THE CAR, AND THROW AN ERROR CODE OF "SERVICE SHIFTER". WHEN THIS HAPPENS YOU DO NOT KNOW WHAT GEAR YOU ARE IN. AGAIN, VERY DANGEROUS. ALL OF THESE PROBLEMS OCCUR WHEN THE VEHICLE IS IN MOTION.

• 12/26/2018· POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

  JUST PURCHASED 2015 CHEROKEE, WHEN FIRST ACCELERATING IT HESITATES AND SEEMS TO NOT SHIFT CORRECTLY AND THEN EVENTUALLY "KICKS IN" AND JERKS HARD. CAUSES MAJOR ISSUES WHILE IN TRAFFIC. ALSO SOUNDS LIKE ITS GOING TO SHUT OFF WHEN SITTING STATIONARY AND IDLING.

• 12/26/2015· VISIBILITY/WIPER

  UCONNECT SYSTEM AND THE SCREEN PLACEMENT IS A DISTRACTION THAT CAUSES THE DRIVER TO LOSE SITE OF THE ROAD AND TRAFFIC. A RELOCATION AND REDUCED SCREEN SIZE COULD HELP ALLEVIATE THE PROBLEM. ONCE THERE WERE LAWS PROHIBITING SUCH DEVISES TO BE VISIBLE TO THE DRIVER WHILE DRIVING???

• 12/26/2015· UNKNOWN OR OTHER,VISIBILITY/WIPER

  SIDE VIEW MIRRORS' PLACEMENT BLOCKS VISIBILITY PARTICULARLY WHILE MANEUVERING IN PARKING LOTS CREATED SEVERAL CLOSE CALLS. MIRROR SHOULD BE MOUNTED HIGHER TO ELIMINATE VISION BLOCKAGE WHILE IMPROVING VISIBILITY.

• 12/25/2018· POWER TRAIN

  9 SPEED TRANSMISSION ISSUE. WHEN COMING TO A STOP THE VEHICLE LUNGES FORWARD AND THEN HESITATES WHEN ACCELERATING. SEEMS TO SHIFT GEARS VERY ROUGH AND IS CONCERNING WHEN IN TRAFFIC. THIS SEEMS TO OCCUR AND MORE NOTICEABLE IN CITY TRAFFIC WITH STOP AND GO TRAFFIC .JUST BOUGHT THIS VEHICLE FROM A REPUTABLE DEALER AND I AM VERY DISAPPOINTED THAT THIS ISSUE WAS NOT BROUGHT TO MY ATTENTION. SOFTWARE UPDATE SEEMS TO HAVE MADE THE ISSUE WORSE.

• 12/24/2019· VEHICLE SPEED CONTROL

  I WAS STOPPED AT A RED LIGHT AND MY SERVICE TRANSMISSION LIGHT CAME ON, WHEN THE LIGHT TURNED GREEN I STEP ON THE GAS AND THERE WAS A DELAY DURING ACCELERATION, I WAS IN THE MIDDLE OF THE ROAD IN TRAFFIC AND COULD NOT MOVE MORE THAN A FEW MILES PER HOUR, SO I PULLED OVER TO THE SIDE OF THE ROAD TO AVOID BEING HIT. I WAITED A WHILE ON THE SIDE OF THE ROAD AND THEN I TRIED DRIVING HOME, IT STARTED VERY SLOW UNTIL I GOT GOING AND THEN IT JERKED AND SHIFTED RANDOMLY. I TOOK IT TO MY MECHANIC AND HE TOLD ME TO TAKE IT TO THE DEALER TO HAVE IT RESET/ UPDATED. I STILL OWE MORE THAN IT'S WORTH SO I CAN'T TRADE IT IN, I WILL BE LOSING MONEY. I FEEL VERY UNSAFE IN MY JEEP NOW.

• 12/22/2018· POWER TRAIN

  TRANSMISSION ON A ENGINE WITH ONLY 42, 000 MILES

• 12/22/2016· PARKING BRAKE,POWER TRAIN

  CAR HAD RUN FINE THEN WE HAD PARKED OUTSIDE A STORE, WHEN WE GOT BACK INTO THE CAR IT STARTED FINE BUT WOULD NOT ENGAGE INTO GEAR, DISPLAY STATED SERVICE TRANSMISSION AND PARKING BRAKE. DISPLAY THEN STATED PUT CAR INTO DRIVE WHEN AT 0 MPH WHICH WE WERE. COULD NOT DRIVE CAR AND HAD TO BE TOWED TO NEAREST DEALERSHIP. DAY BEFORE WHILST DRIVING WE HAD NOTICED A STUMBLE IN ACCELERATION WHICH FELT LIKE THE VEHICLE WAS GOING TO STALL, THAT CLEARED UP THE NEXT DAY UNTIL IT BROKE DOWN. DEALERSHIP STATED IT WAS THE VALVE BODY FAILURE AND HAD TO BE REPLACED. *TR

• 12/22/2016· ENGINE

  WE BOUGHT OUR 2015 JEEP CHEROKEE NEW. AFTER ABOUT 6 MONTHS WE HAD OUR FIRST EXPERIENCE WITH THE VEHICLES FAILURE TO SHIFT TO THE NECESSARY GEAR TO CONTINUE TO MOVE. WE HAVE TAKEN IT BACK TO THE DEALERSHIP TO BE FIXED MULTIPLE TIMES. WE ARE OFTEN GIVEN MULTIPLE STORIES OF WHAT THE PROBLEM IS FROM THE AC BEING ON TO NEEDING A SOFTWARE UPDATE AND BEING LOW ON FUEL! THE "STICKING TRANSMISSION" CREATED A VERY SCARY SITUATION WHEN YOU ARE TRYING TO GET THE CAR TO GO IN THE MIDDLE OF THE INTERSECTION AND IT WON'T GO! THE VEHICLE DOESN'T APPEAR TO DOWNSHIFT AS I SLOW DOWN AND WHEN YOU GO TO ACCELERATE, IT'S ALMOST AS IF THE CAR GETS STUCK BETWEEN GEARS AND THEN JERKS REALLY HARD WHEN IT UNEXPECTEDLY GOES INTO GEAR. I AM VERY WORRIED I AM GOING TO NEED TO MOVE QUICKLY AND THE CAR ISN'T GOING TO GO, RESULTING IN A BAD ACCIDENT.

• 12/22/2015· POWER TRAIN

  VEHICLE HAS ROLLING STOP CONDITION (DESCRIPTION GIVEN BY JEEP TECHNICIAN) WHICH OCCURS BETWEEN 1 AND 3MPH. VEHICLE COMES TO A ROLLING STOP, TRANSMISSION WILL STAY IN THIRD GEAR AND HOLD THIRD GEAR. WHEN THE THROTTLE PEDAL IS DEPRESSED TO COMPLETE A TURN THE VEHICLE WILL NOT MOVE FORWARD. THEN SUDDENLY A VIOLENT TRANSMISSION KICK DOWN OCCURS CAUSING THE CAR TO DOWNSHIFT IN TO FIRST GEAR CAUSING THE JEEP TO LUNGE FORWARD AND SQUEAL THE TIRES. DEALERSHIP CLAIMS SECOND GEAR HAS BEEN ELIMINATED IN THE SOFTWARE UPDATE CAUSING THIS TO HAPPEN. MY JEEP HAS BEEN AT THE DEALERSHIP FOUR TIMES. CHRYSLER IS NOW INVOLVED BECAUSE CROSSING INTERSECTIONS WHILE TURNING BELOW FOUR MPH IS UNSAFE AND UNPREDICTABLE WHEN DRIVING. WHEN THERE ARE PASSENGERS IN THE CAR (EXTRA WEIGHT) OR A INCLINE THE CONDITION IS EVEN WORSE. IT SEEMS EVERYTHING HAPPENED AFTER FIRST SOFTWARE UPDATE WAS DONE. MY JEEP HAD NO ISSUES OF ANY KIND BEFORE THIS.

• 12/22/2015· POWER TRAIN

  WHEN AN OPERATOR SLOWS DOWN TO 5MPH TO A YIELD SIGN OR UNCONTROLLED INTERSECTION, AND THEN ATTEMPTS TO ACCELERATE THE JEEP STICKS IN A HIGHER GEAR SUCH AS 3RD GEAR OR 4TH AND KEEPS AT A CONSTANT 5MPH SPEED AS IT ENTERS AN INTERSECTION. THE OPERATOR NOTICES THIS ISSUE AND PRESSES THE ACCELERATOR PEDAL HARDER TO AVOID GETTING HIT BY ONCOMING TRAFFIC. AFTER A FEW SECONDS WITH THE ACCELERATOR PEDAL PRESSED TO THE FLOOR THE JEEP FINALLY DOWNSHIFTS TO 1ST GEAR, SQUEALS THE TIRES AND ACCELERATES HARD THROWING THE OPERATOR AND OCCUPANTS INTO THE SEAT IN A WHIPLASH FASHION. THIS ALL HAPPENS IF THE OPERATOR IS NOT STRUCK BY AN ONCOMING VEHICLE. OPERATORS THIS PARTICULAR JEEP CHEROKEE ARE USE TO OTHER VEHICLES THAT ACCELERATES NORMALLY UNDER THIS CONDITION. THE JEEP HAS BEEN INTO THE LOCAL JEEP DEALERSHIP 4 TIMES AND THEY STATE "THE JEEP IS ACTING AS DESIGNED". A JEEP CARE NUMBER HAS BEEN ASSIGNED TO THE ISSUE BUT NOTHING HAS BEEN DONE TO THIS DATE.

• 12/21/2020· UNKNOWN OR OTHER

  HAD A BURNING SMELL COMING FROM MY VEHICLE AND TOOK IT IN TO HAVE IT LOOKED AT. THE MECHANIC SAID THERE IS A LEAK IN THE OIL FILTER ADAPTER. WHEN ASKED IF THIS WAS A COMMON PROBLEM HE SAID YES AND HAD CONTACTED THE MAIN JEEP DEALER IN OUR AREA AND THEY SAID THE SAME AS WELL. IT BREAKS CAUSING A LEAK WHICH THEN THE OIL POOLS BY THE ENGINE CAUSING THE OIL TO GET HOT AND BURN. THE BURNING STARTED AFTER DRIVING LONG ENOUGH TO HEAT THE MOTOR. THE FIX IS A $600 TO $700 FIX. THE MECHANIC AND DEALER ALSO MENTIONED THIS PROBLEM HAS BEEN POPPING UP IN NEWER AND USED JEEPS AND IS A COMMON PROBLEM NO MATTER HOW NEW OR OLD THE JEEP IS.

• 12/21/2020· POWER TRAIN

  IF NOT TO A COMPLETE STOP, THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY, LEAVING ME SEMI STALLED IN INTERSECTIONS, ETC. IT DOES THIS ON A REGULAR BASIS. OTHER OWNERS OF SAME MODEL TELL ME THEY ARE HAVING THE SAME ISSUE.

• 12/21/2020· UNKNOWN OR OTHER

  MY "SERVICE SHIFTER" LIGHTS CAME ON. IT SEEMS TO HAPPEN TO JEEP VEHICLES ONLY ESPECIALLY CHEROKEE JEEPS. IT STARTED COMING ON WHILE I WAS DRIVING BUT IT DIDN'T COME ON AFTER I TURNED OFF THE IGNITION. FROM WHAT I UNDERSTOOD FROM THE DEALERS, IT SEEMS TO BE A PROBLEM WITH THE JEEPS. I DID MY RESEARCH, AND SOME PEOPLE HAD IT REPLACED BUT CONTINUE TO BE AN ONGOING PROBLEM. THE MANUFACTURER SHOULD HAD A RECALL FOR IT. I'VE HAD SO MANY RECALLS IN THIS VEHICLES SINCE I GOT THE CAR. SEEMS LIKE EVERY YEAR I GET A RECALL.

• 12/21/2016· POWER TRAIN

  ON JUNE 10, 2016 AT APPROX. 5:15PM, SERVICE SHIFTER DISPLAYED ON THE DRIVER INFORMATION DISPLAY (DID) FOR APPROX. 5 SECONDS AS I WAS DRIVING ON I-95 IN WEST PALM BEACH, FL. AT APPROXIMATELY 8:00PM, SERVICE SHIFTER DISPLAYED AGAIN AND REMAINED DISPLAYED ON THE DID. AFTER APPROXIMATELY 5 MINUTES, I PRESSED THE CONTROLS FOR THE ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) ATTEMPTING TO REMOVE THE SERVICE SHIFTER DISPLAY AND DISPLAY THE SPEEDOMETER. PRESSING THE EVIC DID NOT CHANGE THE SERVICE SHIFTER DISPLAY. THE DID/EVIC CRASHED. I DID NOT KNOW MY DRIVING SPEED OR COULD ACCESS ANY OTHER VEHICLE INFORMATION. I THEN NOTICED THE CENTER CONSOLE AND THE P (PARK), R (REVERSE), N (NEUTRAL), AND D (DRIVE) INDICATOR LIGHTS ALL ILLUMINATED SIMULTANEOUSLY. I GOT OFF I-95 AT THE NEXT EXIT, PORT ST. LUCIE, FL AND STOPPED AT A SHELL GAS STATION. I TOOK PICTURES OF THE DISPLAYS WITH MY CELL PHONE BEFORE TURNING OFF THE ENGINE, MILEAGE 36,474. I TURNED THE ENGINE OFF AND CALLED CHRYSLER ROADSIDE ASSISTANCE. THE AGENT SAID HE COULD NOT TELL ME HOW LONG THE WAIT WOULD BE FOR SERVICE OR TOW. I STARTED THE ENGINE AND WAITED TO SEE THE DID, EVIC, AND P R N D DISPLAYS. THE DISPLAYS WERE THE SAME AS BEFORE I TURNED OFF THE ENGINE. I COULD SEE A HOTEL FROM THE GAS STATION. I GOOGLED THE HOTEL ADDRESS AND THE ADDRESS OF THE NEAREST JEEP DEALERSHIP, ARRIGO DODGE CHRYSLER JEEP, FT. PIERCE, FL. THE DISTANCE WAS 8 MILES. I DROVE TO THE HOTEL, 0.4 MILES FROM GAS STATION. THE NEXT MORNING, JUNE 11TH, I CALLED ARRIGO AND TALKED WITH A SERVICE ADVISOR AND ASKED IF I COULD BRING MY JEEP IMMEDIATELY. I DROVE TO ARRIGO AT 5851 S. US HIGHWAY 1, FT. PIERCE, FL. ATTACHED IS REPAIR ORDER 136810 - 6/11/16 FLASH SOFTWARE. SAME OCCURRENCE DRIVING ON I-95, SERVICE SHIFTER AND PRND 46,302 MILES AND 46, 623 MILES IN 09/16. REPLACED SHIFTER 9/21/16 AT MY EXPENSE. 5 FILES ATTACHED. I HAVE MORE. *TR

• 12/20/2025· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

  Unknown

• 12/20/2016· POWER TRAIN,ENGINE

  I HAVE HAD THE ENGINE LIGHT COME ON SEVERAL TIMES AND THE DEALER HAD MY CAR FOR 8 HOURS AND SAID IT WAS REPAIRED AND I DROVE IT 2 MILES DOWN THE ROAD FROM THE SHOP AND THE ENGINE LIGHT CAME BACK ON SO AFTER 2 WEEKS WAIT IT WENT BACK IN AND NOE THE DEALER IS SAYING I NEED A NEW TRANSMISSION AND CHRYSLER IS ONLY WILLING TO REPLACE MY TRANSMISSION WITH 7500 MILE ON IT WITH A REMANIFACTURED TRANSMISSION WHICH IS BS.

• 12/19/2022· PARKING BRAKE

  Water has leaked into the rear cargo area and caused the emergency brake module assemble to corrode causing the e brake to suddenly engage. The evidence shows leaking has been going on for possibly years

• 12/19/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  I WAS LEAVING MY NEIGHBORHOOD YESTERDAY MORNING WHEN MY JEEP SHUT OFF WITHOUT ANY WARNING OR CHECK ENGINE LIGHTS AND WOULD NOT START. THANKFULLY I WAS STILL CLOSE TO HOME AND WAS ABLE TO GO HOME IN NEUTRAL! WHAT IF I WERE ON THE HIGHWAY? OR IN THE MIDDLE OF AN INTERSECTION! THE SCREEN SAID TO PUT VEHICLE IN PARK. THE RADIO AND LIGHTS STILL WORK BUT IT DOES NOT START. I AM FINANCING THIS JEEP AND HAVE HAD IT FOR 8 MONTHS FROM A DEALERSHIP. I DONT HAVE AN EXTENDED WARANTY AND I DONT KNOW HOW TO HANDLE THIS... I LOOKED UP ON CARCOMPLAINTS.COM AND FOUND IDENTICAL COMPLAINTS TO MINE OF THEYRE NEW JEEPS JUST SHUTTING OFF MID DRIVE. THIS NEEDS TO BA ADDRESSED. IM TERRIFIED OF THIS CAR.

• 12/19/2019· ENGINE

  TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE BEGAN TO SHUDDER. ALSO, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND, WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ARMORY CHRYSLER DODGE JEEP RAM FIAT OF ALBANY (926 CENTRAL AVE, ALBANY, NY 12205, (518) 641-7777) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED MULTIPLE TIMES INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 32,000.

• 12/19/2016· STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

  2015 JEEP TRAIL HAWK APPROXIMATELY 1ST 10,000 MILES ELECTRONICS MULTIPLE ALARMS NO 4 WHEEL DRIVE, PARKING BRAKE ERROR, CHECK TRANSMISSION LIGHT ON WHILE DRIVING. LOSS OF SOME STEERING, HEAVY... CAR IS SHIFTING CHAOTICALLY. CHECK ENGINE NO VISIBLE ISSUES. TOOK TO DEALER SHIP THE NEXT DAY THEY RE-FLASHED SOFTWARE KEPT IT FOR THE NIGHT NO OTHER ISSUES UNTIL 12/11/2016 WHEN A DUPLICATE OF THE FIRST EVENT OCCURRED. TOOK TO DEALERSHIP SAME THING AS REPORTED BEFORE, PLUS OIL LEAK (NO OIL IN MY GARAGE UPPER OIL LEAK) AND THE DEALERSHIP COMPLETED A TRANSMISSION RE-CALL REPAIR TO FIX TRANSMISSION ERRORS ON THE 9 SPEED. ALL REPAIRS UNDER WARRANTY TO DATE ONLY COST TO ME IS RENTAL CARS AND LOST TIME AT WORK. 12/19 DUPLICATE AGAIN OF TWO EVENTS ONLY DIFFERENCE IS THE CAR WAS HAVING A HARD TIME STARTING ON TWO OCCASIONS TODAY BUT DROVE FINE. ON ONE OCCASION THE MOTOR STARTER WOULD NOT STOP ENGAGING THE ENGINE AND IT WOULD NOT START. MY FOOT WAS NOT ON THE BRAKE, AND I WAS NOT PRESSING THE START BUTTON, IT WAS JUST STUCK IN START. I PUMPED THE BREAKS AND HIT THE ENGINE BUTTON AND IT STOPPED MAYBE 20 SECONDS LATER. THE CAR ALWAYS RETURNS TO NORMAL AFTER IT SITS FOR A FEW HOURS ALL THE ALARMS GO AWAY AND THE CHECK ENGINE LIGHT IS ON BUT IT TESTS DRIVES FINE. LAST RECALL NOTED THE SAME ISSUE AND MY RECALL REPAIR ON 12/12 WAS TO FIX THE ISSUE, AT THIS POINT FEEL I AM PRETTY LUCKY TO BE ON SIDE STREET A FEW MILES FROM HOME WHEN ERRORS OCCUR NOT SURE WHAT WOULD HAPPEN ON THE HIGHWAY. JUST CHECKED THE ENGINE AND FLUIDS ALL OK WILL TAKE TO DEALERSHIP TOMORROW. TOOK PICTURES OF THE TOP OF THE ENGINE AND BELOW THE CAR NO LEAKS NO FLUID ISSUES SEEMS TO BE A SOFTWARE OR PROGRAMMING ISSUE. THE DEALERSHIP HAS BEEN GREAT DON'T THINK THEY HAVE MUCH CONTROL OVER THE PROBLEM. *TR

• 12/19/2014· POWER TRAIN,ELECTRICAL SYSTEM

  HAVE HAD TWO TIMES THE VEHICLE TRANSMISSION WARNING CAME ON TO "SERVICE TRANSMISSION" WITH NO RESPONSE FROM DEPRESSING THE ACCELERATOR. AT THESE TWO TIMES THE VEHICLE WAS AT A FULL STOP AND THE DASH WAS FULL OF WARNING LIGHTS FOR DIFFERENT THINGS. WHEN THE TRANSMISSION WAS SHIFTED FROM DRIVE TO PARK, THERE WAS A LOUD AND VIOLENT JERKING BY THE TRANSMISSION. THIS TRANSMISSION HAS HAD IT'S SOFTWARE UPDATED MANY TIMES, WHICH HAS NOT HELPED. DEALER TECH WAS ABLE TO OBSERVE THIS CONDITION AND REPLACED THE TRANSMISSION VALVE BODY. AFTER REPLACING THE VALVE BODY AND AFTER DRIVING ABOUT 50 MILES ON A INTERSTATE HIGHWAY, THE SERVICE TRANSMISSION WARNING CAME ON. TOOK THE NEXT EXIT AND STOPPED AT A TRAFFIC STOPLIGHT, THE CAR WOULD LUNGE AND JERK VIOLENTLY TRYING TO GO. SHUT THE ENGINE OFF AND LET THE CAR RESET ITSELF. WILL NOT DRIVE THE VEHICLE AGAIN AND WILL ASK CHRYSLER TO SUPPLY A RENTAL VEHICLE AT THEIR EXPENSE UNTIL THEY HAVE REPLACED MY VEHICLE. THIS MAKES THREE TIMES THE VEHICLE HAS BEEN IN THE SHOP FOR TRANSMISSION PROBLEMS. THIS TRANSMISSION ISSUE AS FAR I AM CONCERNED IS A MAJOR SAFETY ISSUE. *TR

• 12/18/2020· POWER TRAIN,STRUCTURE,ENGINE

  TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE NEAR THE ACCELERATOR AND BRAKE PEDAL. THE CONTACT TOOK THE VEHICLE TO KEY CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (2020 N DETROIT ST, XENIA, OH 45385; (937) 347-5155) WHO SEALED THE LOCATION WHERE THE LEAK WAS COMING FROM. THE CONTACT STATED ABOUT 5 MONTHS LATER, AT APPROXIMATELY 36,000 MILES, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALERS WHO DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY A CERTIFIED MECHANIC, NOT THE DEALER. THE CONTACT THEN STATED THAT ABOUT 7 MONTHS LATER AT APPROXIMATELY 38,000 MILES, THE VEHICLE STALLED AT A STOP LIGHT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE INSTRUMENT PANEL ALSO DISPLAYED THE MESSAGE TO SERVICE THE TRANSMISSION. THE CONTACT CONTACTED THE DEALER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

• 12/18/2015· POWER TRAIN

  MY 2015 JEEP CHEROKEE TRAILHAWK HAS 5000 MILES ON IT AND THE TRANSMISSION SHIFTS REALLY HARD AND AT TIMES ON TAKE OFF IT STALLS REALLY BAD,ALMOST GOT ME HIT BECAUSE THE TRANSMISSION WAS NOT SHIFTING AND PERFORMIMG LIKE IT SHOULD. THIS PROBLEM HAS BEEN HAPPENING VERY OFTEN. IM AFRAID ONE DAY ITS GONNA GET ME KILLED OR INJURED .

• 12/17/2019· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STOPPED, IT WOULD SUDDENLY TURN OFF. THE CONTACT HAD TO WAIT BEFORE THE VEHICLE COULD BE RESTARTED. THE CONTACT CALLED GATOR CHRYSLER DODGE JEEP RAM (LOCATED AT 840 S HARBOR CITY BLVD, MELBOURNE, FL 32901, 321-724-6611) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

• 12/17/2016· POWER TRAIN

  WHEN ATTEMPTING TO PASS ANOTHER CAR THE TRANSMISSION SUDDENLY WENT INTO NEUTRAL. VEHICLE LURCHES SOMETIMES AND TRANSMISSION IS NOT PREDICTABLE. WIFE IS SCARED TO DRIVE IT AFTER IT WENT INTO NEUTRAL WHILE TRYING TO PASS WITH IT. DEALER SAID THEY CAN FIND NOTHING WRONG!

• 12/17/2016· POWER TRAINCrash

  EVEN THOUGH CHRYSLER RECALLED THESE VEHICLES TO REPAIR FAULTY NINE SPEED AUTOMATIC TRANSMISSION SYSTEMS (NHTSA CAMPAIGN #16V529000), THE PROBLEMS ARE STILL RECURRING AGAIN AND AGAIN FOLLOWING THE REPAIRS. THE TRANSMISSION WIRE HARNESS IS NOT BEING REPLACED, IN MY CASE THE TRANSMISSION WAS REPLACED BUT THE PROBLEMS CONTINUED. THE AUTO IS RETURNED TO THE OWNER WITHOUT PROPER ROAD TESTING AND WITH THE SAME LIFE/SAFETY FAULTY CONDITIONS, THAT MAKES THE MOVING AUTO TO UNEXPECTEDLY SHIFT TO NEUTRAL OR ENGINE TURN-OFF. ALSO, SOMETIMES THE PROBLEM OCCURS WHEN TURNING WHILE IN MOTION, WITH A STRONG STEERING PULLING THAT FORCES THE AUTO TO THE SIDE WITH STABILITY CONTROL OR POWER STEERING SYSTEMS NOT IN OPERATION (CONTROL LIGHT COMES ON). IN ORDER TO CONTINUE MOVING, THE AUTO HAS TO BE STOPPED IN THE MIDDLE OF THE ROAD, PLACED IN PARK AND RE-STARTED WHILE OTHER AUTOS ARE ON THE ROAD NEAR ME, OBVIOUSLY VERY DANGEROUS! THESE AUTOS SHOULD NOT BE ON THE ROAD, UNTIL THE PROBLEM IS PROVEN TO BE FINALLY RESOLVED BY CHRYSLER. IF THE MANUFACTURER IS ALLOWED TO CONTINUE WITH THE "TRIAL & ERROR" SOLUTIONS, THEN ALL APPLICABLE WARRANTIES WILL EVENTUALLY EXPIRE AND THE AUTO OWNERS WILL END UP WITH A DEFECTIVE AUTO, THAT IS NOT OPERABLE, IS UNSAFE AND WILL ULTIMATELY HAS NO VALUE.

• 12/17/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE REAR HATCH DOOR DID NOT OPEN ALL THE TIME. THE LAST TIME IT OPENED, IT CAME DOWN UNINTENTIONALLY. THE CONTACT HAD TO GO TO THE EMERGENCY ROOM BECAUSE THE DOOR CAME DOWN ON HIS LEG. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS TREATED AND RELEASED THE SAME DAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

• 12/17/2014· POWER TRAIN

  WHEN DOWNSHIFTING THERE IS AND ABRUPT SHIFT IN THE 18-22 MPH RANGE. WITH ICY ROADS THIS COULD CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CAUSE SERIOUS PERSONAL INJURY. *TR

• 12/16/2023· POWER TRAIN

  I received an error message on the dash that the PTU failed which is a common failure on this Jeep. Mine was diagnosed by a local dealership. They informed me that the PTU ws determined to be ok, and the Transmission Control Module was actually at fault. After waiting for the part, which wasn't available due to the Stellantis strike. When I was waiting for the parts to come in, the dealer said I could drive the Jeep since it was electronic part failure and as long as I didn't engage the 4-wh. dr. to power the rear wheels, it would be ok to drive. When the TCM was received, I dropped the Jeep off for service. The part was replaced, error cleared, and test driven by the technician. The error message immediately returned. At this point, the technician decided to do a visual inspection of the drivetrain. He found the rear differential cracked all the way around, and all fluids had leaked out. If the rear differential had locked up or CV snapped off due to lack of lubrication, it could have caused a serious, possibly deadly accident. I feel the technician should have performed a complete inspection of the driveline first, before trusting the computer to correctly diagnose the problem. After talking to other Jeep Cherokee Trailhawk owners, it appears they had similar situations with the rear differential splitting open much too often for a front wheel drive midsize SUV.

• 12/16/2020· ENGINE

  CAR ENGINE LIGHT HAS BEEN ON FOR MONTHS NOW THE CAR LAGS WHEN TURNING ON THE CAR HAS BEEN STOPPING STARTING THE P SHIFT WARNING MESSAGE I WOULD HAVE TO PUT MY CAR IN PARK TURN THE ENGINE OFF AND TURN IT BACK ON FOR THE CAR TO START DRIVING AGAIN I'VE BEEN TAKING IT TO THE DEALERSHIP AND ALL THEY WERE SAYING WAS I NEEDED ANOTHER OIL CHANGE SO WHEN THE CAR STARTED SHUTTING OFF AGAIN I TOOK IT TO ANOTHER JEEP DEALERSHIP WHERE THEY TOLD ME THE MOTOR WAS CONSUMING TO MUCH OIL AND MY ENGINE WAS GOING OUT STATING THAT THE ENGINE THAT WAS BUILT FOR THIS MODEL CAR WASN'T BUILT CORRECTLY MIND YOU MY CAR JUST MADE FIVE YEARS I SHOULDN'T BE HAVING TO REPLACE MY ENGINE AT THIS TIME

• 12/16/2015· POWER TRAIN

  VEHICLE LUNGES AND OR JERKS FORWARD NEARING AND OR AT A COMPLETE STOP. IT HAPPENS THE MAJORITY OF DRIVING TIME AND HAS BEEN IN THE JEEP DEALERSHIP 3 TIMES.

• 12/16/2015· EXTERIOR LIGHTING

  HEADLIGHTS ARE DANGEROUS AND VERY DIM BY DESIGN. ALMOST DROVE OFF THE ROAD SO DIM. CAN'T SEE PEDESTRIANS OR STREET SIGNS.AFRAID OF HITTING SOME ONE CROSSING THE STREET OR GETTING INTO AN ACCIDENT. THE DEALERSHIP SERVICE SAID LIGHTS ARE WORKING AND ADJUSTED AS DESIGNED. HAVE READ THOUSANDS OF SIMILAR COMPLAINTS IN VARIOUS ONLINE FORUMS. PLEASE RECALL BEFORE PEOPLE LOSE THEIR LIVES. IF IT HASN'T HAPPENED ALREADY. DIM LIGHTS WHEN DRIVING IN THE CITY ,HIGHWAY, GOOD WEATHER, BAD WEATHER. TOTALLY INADEQUATE AND DEADLY DANGEROUS UNDER ALL CONDITIONS AND CIRCUMSTANCES.

• 12/15/2025· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  The car has been suddenly lurching backward and forward in traffic/ while driving, moving forward and backwards unexpectantly and not accelerating at an expected rate, causing other vehicles almost to hit me about 4 times within 1 week starting last week around 12/8/25, because my vehicle is not moving at the expected rate during yielding, changing lanes, etc. I took it to the shop and reported this issue, and they informed me that this vehicle has serious oil leaks and multiple parts that have failed involving the oil filter housing, engine valve cover, engine intake manifold gasket, etc. I have attached a list of parts that have failed in this vehicle from the repair shop for your records and can make available the parts upon request. My repair shop has told me that they have had to repair MULTIPLE other cars of this make and model for the same reason/ failed parts across multiple years up to until about 2021, but that the company repaired it on more current models, which clearly indicates that this is a KNOWN issue for prior models. This company has an obligation to protect its customers and conduct a full recall on prior models to correct this issue, in order to prevent serious injury or death of the public! I trust you will investigate this matter thoroughly.

• 12/15/2022· AIR BAGS

  Air bag service light came on. Took it to a reputable repair business. Diagnosed with codes B0020-13 Left side seat deployment Squib 1. Found tech service bulletin #10-002-18 for replacing air bag seat harness and seat bolts for this code. Chrysler recommends BOTH harnesses are replaced (left and right). Chrysler is charging $2,677.16 For the parts. They say it is a 'common' problem and in fact the parts are on back order until at least January 19th. This is a safety issue as the airbag will not deploy. The vehicle is less than 10 years old, which meets two out of three criteria for it to be considered a recall issue. I cannot afford this type of repair which is a problem I did nothing to create.