crashtest

2015 / Hyundai

2015 Hyundai Santa FE

Safety ratings

2015 Hyundai Santa Fe SUV AWD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2015 Hyundai Santa Fe SUV FWD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (2)

⚠ Park outside — urgent recall

NHTSA has flagged a recall on this vehicle as severe (fire risk — park away from structures). Contact a dealer immediately; recall repairs are free.

  • SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 23V651000 · 22/09/2023Park outside

    Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

    Risk: An engine compartment fire while parked or driving can increase the risk of injury.

    Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

  • LATCHES/LOCKS/LINKAGES:HOOD:LATCHCampaign 17V358000 · 05/06/2017

    Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.

    Risk: If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

    Fix: Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.

Owner complaints

254
Complaints
9
Crashes reported
13
Fires reported
10
Injuries
0
Deaths

Most-reported areas

  • ENGINE160
  • SERVICE BRAKES30
  • UNKNOWN OR OTHER22
  • POWER TRAIN22
  • ELECTRICAL SYSTEM20
  • FUEL/PROPULSION SYSTEM13
  • EXTERIOR LIGHTING9
  • STRUCTURE9
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2024· UNKNOWN OR OTHER

    The driver's door is stuck, it cannot be opened.

  • 12/29/2021· ENGINE

    On or about October 16th 2021. After leaving a resturant I was unable to restart my car. It just would not turn over. I called a tow truck thinking It was possibly the starter. The vehicle was towed to Kia, where it was purchased. Upon inspection they(mechanics) also thought it was the starter. Being that the car is under an extended warranty, they contacted the appropriate company for the coverage. However the starter was or isn't the problem, they now believe it's the engine. Mind you I have less than 100,000 miles. I was told I would possiblly incounter a cost of 900.00 for them to determine what's wrong with the vehicle? At the time of me submitting this complaint, my car has been in the repair shop for 3 months. Can you imagine my rental expenses? I"ve read through several complaints of people expressing their concerns and complaints for this same or similar problem, It appears to me that Hyundai has a problem. I"m still without a vehicle.

  • 12/28/2022· POWER TRAIN

    I drove approximately 40 miles to a gas station and went to park in a parking spot and my passenger exited the vehicle and yelled my car was in reverse even though I thought it was in park, upon trying to again put it in park it would not go in the park position. I was stuck in reverse and the vehicle would not park without using the emergency brake. No warning lights or any other message from my vehicle regarding this issue. I then put it in drive and drove home and again was not able to put the vehicle in park, after attempting numerous times and using the interlock system I was able to put it in park. This is a huge safety concern as there could have been someone behind me when parking and not even realizing the car was not in park as it was snowy out and the car was still for a moment before reversing. Upon looking on google it looks as if others may have had this issue as well.

  • 12/24/2022· ENGINE

    While I was driving, the car began to jerk and stall and the check engine light came on. I was able to drive about 3 more blocks then the car cut completely off. The car cut off in the middle of the street with myself and my children inside. We had to walk home and send for a tow truck. My car only had 78,000 miles. This same thing happened with my 2013 Sonata a few years ago. There seems to be a pattern of the motors cutting off while driving. This has caused loss of control of the car and the inability to steer or move the vehicle.

  • 12/23/2019· ENGINEFire

    TL* THE CONTACT OWNED A 2015 HYUNDAI SANTA FE. WHILE DRIVING 5-10 MPH, SMOKE AND FLAMES APPEARED FROM THE FRONT OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND CONTACTED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A POLICE TOW YARD. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS INSPECTED. DON MOORE HYUNDAI (3200 VILLA POINT, OWENSBORO, KY 42303, (270) 685-5555) AND THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

  • 12/22/2015· ENGINE

    TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING 25 MPH, THE ENGINE FAILED ON MORE THAN ONE OCCASION. THE WARNING LIGHT FOR THE ENGINE REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,000. UPDATED 02/10/16*LJ *TR

  • 12/21/2024· EXTERIOR LIGHTING,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

    THE BRAKE LIGHT SWITCH IS MALFUNCTIONING AND CAUSING THE BRAKE LIGHT TO STAY ON CONTINIOUSLY. THIS IS DANGEROUS BECAUSE THE BRAKE LIGHT STAYS ON SO THERES NO INDICATION THAT I'M GETTING READY TO STOP BECAUSE THE LIGHT IS ALREADY ON, INCREASEING THE RISK OF A CRASH. THE CRUISE CONTROL IS ALSO AFECTECED WITH THIS ISSUE BECAUSE IT STOP WORKING AT THE SAME TIME. I LOOKED UP THE RECALL AND IT SAID THAT 2013 -2015 HYDUNDIA SANTA FEE SPORT VIHECLES WERE AFFECTED, BUT WHEN I CALL THE DEARLERSHIP THEY SAID MY VIN# WAS NOT INCLUDED IN THE RECALL!

  • 12/21/2016· ELECTRICAL SYSTEM,LANE DEPARTURE

    SIMILAR TO INCIDENT 10885095; BLIND SPOT DETECTION SYSTEM FAILED WHILE DRIVING ON AN INTERSTATE AT 70 MPH. UPON INSPECTION BY DEALER, IT WAS FOUND THE SYSTEM NEEDED TO BE "RE-CALIBRATED", BUT NO BSD SENSOR ISSUES WERE FOUND. *TR

  • 12/19/2022· ENGINE,FUEL/PROPULSION SYSTEM

    Driving on a busy, 4-lane street, approaching intersection with larger road (ref: speed limits 40 & 50, respectively). Vehicle suddenly, without warning (normal temp gauge, oil pressure, etc.; check engine light off) lost all ability to accelerate. Narrowly avoided being rear-ended as a car attempted to accelerate while changing lanes. Moving with urgency (2 babies in car-seats at rear, wife at passenger, busy road with some blind spots), I put hazards on, shut the engine off, restarted, and attempted to drive. No response, still no CEL indication. 2nd attempt, shut engine off, restarted, this time shifted to low gear. Able to accelerate up to ~5-10mph and signaling to approaching vehicles with arms through window, we were able to get to a parking lot and called a tow truck. Scary situation to have zero acceleration suddenly with babies in the back on a busy street with blind spots. Towed to a certified Hyundai dealership. Been >5 months now, never received formal diagnosis (however, rec'd quote to replace the engine ILO written cause of failure--odd). Rec'd pics of the engine, told by non-technical service liaison issue was "head got stuck open, during combustion cycle, engine was burned up". This presents identical to previous Hyundai recall RE: failing connecting rod bearing(s) & oil consumption. Upon inspection, motor oil presented: (1) low & (2) copper tinted + fine silver-colored metal shavings--indicative of issue for which Hyundai Theta engine was recalled. Dealer ultimately said Hyundai would not cover and engine failure was due to improper maintenance schedule (I changed oil regularly). This is not an indictment, but resistance to formalized written diagnosis, the evidence in the engine, Hyundai & dealers refusal to cover, and life & history of vehicle (well maintained, 63K miles)--all lead me to suspect Hyundai USA is attempting to sidestep manufacturer responsibility to recall. Similar reports found--compiled a list >100 in one session.

  • 12/18/2017· STRUCTURE

    WE HAVE BEEN WARNED THAT THE HOOD MAY BLOW OFF INTO THE WINDSHEILD WHILE TRAVELING DOWN THE HIGHWAY. SAID THEY HAVE A FIX BUT IT HAS BEEN A COUPLE OF MONTHS BEFORE THEY SAY THEY HAVE A PART TO FIX IT. WE ARE AFRAID TO DRIVE THIS CAR AT THIS POINT

  • 12/11/2021· ENGINE

    Shortly after getting on the freeway the car suddenly decelerated and came to a complete stop. I was able to pull onto the shoulder just in time. The engine died and would not restart. My daughter and I were in a very dangerous situation that could have been tragic. The car was towed to a mechanic that confirmed the engine had seized and a whole new motor is needed.

  • 12/09/2020· SERVICE BRAKES, HYDRAULIC

    TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE TO CIOCCA HYUNDAI OF WILLIAMSPORT (202 LYCOMING MALL DR, MUNCY, PA 17756; (570) 567-2000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/05/2019· AIR BAGSCrash

    WHILE EXITING THE HIGHWAY AT A RATE OF 20MPH ON A DECLINE, WE BEGAN TO SLIDE IN THE SNOW, AS WE SLID I BEGAN PUMPING THE BRAKES TO SLOW US DOWN BUT THE HILL MADE US GAIN SPEED EVEN THOUGH THE WHEELS WERE NOT SPINNING. AFTER SLIDING DOWN HILL FOR CLOSE TO 100 YARDS, WE MADE IMPACT WITH ANOTHER VEHICLE DRIVING THROUGH THE INTERSECTION. THE FRONT OF MY VEHICLE MADE DIRECT IMPACT WITH THE SIDE OF THE MINIVAN. IMPACT WAS HARD ENOUGH FOR THE FRONT BUMPER OF MY VEHICLE TO BE COMPLETELY RIPPED OFF, MY RADIATOR CRACKED, THE MINIVAN IS TOTALED AND ALL THE AIRBAGS WENT OFF IN THE MINIVAN, BUT MY AIRBAGS NEVER DID RESULTING IN MY CHIPPING MY TEETH ON THE STEERING WHEEL, AGGRAVATING A FRACTURED WRIST, HURTING MY RIBS, AS WELL AS MY PASSENGER HITTING THEIR HEAD HARD ENOUGH TO GIVE THEM A PHYSICIAN DIAGNOSED CONCUSSION PUTTING THEM OUT OF WORK FOR 2 DAYS AND GIVING HER WHIPLASH. WE PURCHASED THE VEHICLE BECAUSE OF THE SAFETY STANDARDS AND REPUTATION OF HYUNDAI WITH THE PLAN TO BE HAVING CHILDREN, WE ARE FORTUNATE THAT WE HAVE NOT HAD CHILDREN YET.

  • 12/01/2020· ENGINE,LANE DEPARTURE

    OIL CONSUMPTION WITHIN 200 MILES BLIND SPOT DETECTION DOESN'T WORK

  • 12/01/2015· ENGINE

    ON TWO SEPARATE OCCASIONS WHILE DRIVING ON THE HIGHWAY, CALL LOST POWER AND WOULD NOT OPERATE IN A NORMAL FASHION. RPM GAUGE WAS HIGHLY ERRATIC AND PUSHING THE ACCELERATOR TO THE FLOOR DID NOT RESULT IN INCREASED SPEED. THE FIRST TIME I TOOK IT IN, THEY SAID NOTHING WAS WRONG WITH IT. THE 2ND TIME I HAD TO HAVE IT TOWED, AS IT WOULD NO LONGER START. THAT TIME THEY TOLD ME IT WAS A CATASTROPHIC ENGINE FAILURE CAUSED BY A SPARK PLUG.

  • 11/29/2021· ENGINE

    On September 4, 2021 at approximately 11:30pm, my vehicle suffered a catastrophic engine failure while driving on a busy freeway in Southern California. There was no warning, only an immediate power lost and inability to accelerate, followed by a flashing check engine light and a chiming alert bell. My husband was driving and he was able to make it across 3 busy traffic lanes to the emergency lane. The sudden lost of power and the inability to accelerate created a significant danger on this busy freeway, California State Route 91. I believe we could have caused a significant accident on that freeway if we had not been able to pull over to the emergency lane in time. Since this incident, I learned through my own online research, that my vehicle was included in a class-action lawsuit which was settled on June 10, 2021. I purchased my vehicle used in late January 2021, and I was never informed of the danger the Theta II GDI engine in my vehicle posed. My engine was replaced under the Lifetime Warranty provided by the Settlement Agreement, however, I am very concerned that the hazards that this vehicle posed to my family was never revealed by the dealer I purchased it from or by Hyundai in the months following my purchase. I hope something can be done to warn other used car buyers at the time they purchase a vehicle involved in this this Class-Action Settlement of the dangers the engine poses.

  • 11/28/2020· SERVICE BRAKES,ENGINE

    I HAVE ALREADY REPLACED THE MAP SENSOR AND THE BATTERY LAST YEAR. CAR WAS SHUTTING OFF WHILE DRIVING WITH NO WARNING. CHECK ENGINE LIGHT WOULD STAY ON. RECENTLY IN LAST COUPLE MONTHS NOTICED ISSUES WITH THE BRAKES. WHEN APPLYING PRESSURE TO BRAKES WHILE ON FREEWAY THE STEERING WOULD SHAKE AND FEEL LIKE I HAD NO CONTROL. JUST RECEIVED NOTICE OF A BRAKE RECALL BUT THERE IS STILL NO REMEDY. HOW LONG DO I WAIT FOR THEM TO COME UP WITH A REMEDY?

  • 11/27/2018· AIR BAGS

    AIR BAG WARNING LIGHT ON DASH STAYS LIT. CAR SCANNED AT DEALER. SHOWS AIR BAG CONTROL MODULE DEFECTIVE. TOLD AIR BAGS NON FUNCTIONING. CAR IS AT DEALER NOW. OTHER WARNING LIGHTS ACTIVATED AT SAME TIME (TRACTION CONTROL AND DOWN HILL BRAKE). CAR WAS BEING DRIVEN WHEN ERROR LIGHTS ACTIVATED.WAITING ON CALL BACK FROM HYUNDAI.

  • 11/26/2021· UNKNOWN OR OTHER

    While driving my car on the highway, the entire electrical system shut-down including my cruise control, GPS, radio etc. Also on this same trip, the engine completely stopped (also while on the highway). Luckily I was just turning off an exit ramp and was able to barely steer it to the side of the road. The starter light was still on, but the vehicle was completely dead. Had to punch the starter light again to turn it off and then back on again. A second incident occurred while my husband was driving my car in the city just this past week. Driving on streets (not highway driving) and the car shut down unexpectedly 4 different times: once climbing a hill; once trying to pass another driver; twice for no reason. I've taken this to the dealer since it's still covered under extended warranty but since they can't find any issues, the next time I take this in it will cost me money. Of course, since the engine completely stops, nothing is recorded with sensors or computers. Help please.

  • 11/26/2016· UNKNOWN OR OTHER

    THE SCREEN ON THE GPS UNIT CRACKED AS I WAS CLEANING IT. I HAD THE CAR FOR 10 MONTHS WITH 7000 MILES ON THE CAR. HYUNDAI HAS REFUSED TO REPLACE THE UNIT. I AM UNABLE TO DOWNLOAD UPDATES, THE CONTINUITY IS BROKEN. THE CAR WAS PARKED AND IN MY DRIVEWAY AS I WAS CLEANING IT.

  • 11/22/2016· VISIBILITY

    TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER HEARD A LOUD EXPLOSION. THE DRIVER NOTICED THAT THE SUN ROOF SHATTERED AND PIECES OF THE SUN ROOF GLASS BEGAN TO FALL. THERE WERE MINOR INJURIES TO THE DRIVER'S AND PASSENGER'S HEADS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 01/31/17*LJ

  • 11/21/2024· VEHICLE SPEED CONTROL

    I was driving on the highway when, out of nowhere, my car started shaking whenever I went over 40 miles per hour. It was quite alarming and honestly a bit scary. So, I would like to request a recall on it. A week after I took it to Hyundai, they informed me that they sent it to you to see if it would be approved to cover the motor. I’ve had this car for just 2 years, and it's frustrating to deal with issues like this. I truly appreciate your attention to this matter, as I hope we can resolve it soon. Thank you for your understanding!

  • 11/21/2020· SERVICE BRAKES

    IN LATE SEPTEMBER WE RECEIVED A RECALL NOTIFICATION ("CAMPAIGNE194") FROM THE MANUFACTURER STATING THAT A BREAK FLUID LEAK IN THE ANTI-LOCK BRAKE SYSTEM COULD CAUSE AN ELECTRICAL SHORT WITH POTENTIAL FIRE IN THE ENGINE COMPARTMENT. MY WIFE IMMEDIATELY WENT TO THE DEALER, FITZGERALD HYUNDAI ROCKVILLE MD, TO GET IT FIXED. THEY SAID THE FIX WAS NOT READY AND THAT WE WOULD BE CONTACTED. WHEN TOLD THEM THAT WE PLANNED TO DRIVE TO SOUTH FLORIDA (FROM JUST NORTH OF WASHINGTON DC), THEY BRUSHED OFF HER CONCERN WITH A CARELESS ATTITUDE. WE ARE NERVOUS ABOUT DRIVING THE VEHICLE AT ALL AND SEE ON YOUR WEBSITE THAT THE MANUFACTURER IS OBLIGED "TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER". WE HAVE RECEIVED NO FOLLOW-UP FROM THEM AND FEEL THAT GIVEN THIS BEGAN IN AUGUST, A "TIMELY MANNER" HAS NOT BEEN MET. IS OUR VEHICLE SAFE TO DRIVE?! WE THANK YOU IN ADVANCE FOR YOUR QUICK RESPONSE.

  • 11/17/2022· ENGINE

    My engine blew after owning it for 16 months. I couldn’t find all of my oil change receipts so my warranty denied it. So I started digging and found there’s so many other people with 2015 Santa Fe’s with blown engines. I took care of my car and have never had any issues with my cars before. I started speaking to others who have the same issues as me. The 2015 Hyundai Santa Fe sport engine was recalled. i was driving to a repair shop with rhe only indication of an issue was an off engine noise then all of a sudden my engine blew and went into limp mode. At some point the amount of people I have seen with a blown engine should be an indication that’s it’s the engine not the driver.

  • 11/16/2021· UNKNOWN OR OTHER

    At around 55,000 miles, my family vehicle displayed signs of concern by rattling and shaking- especially when I would turn the vehicle. When bringing it for regularly oil maintenance my mechanic had me listen to clear signs of distress within the engine. Knowing I drive my two children with me regularly in this vehicle, he asked me to bring it to Hyundai’s local dealership. On 3/12/2020, I waited approximately an hour and a half to be seen for my scheduled appointment only to be shooed away and told there is no issue. Nobody bothered to run testing or evaluate the issue besides a quick walk by. 7 months later, the problem has worsened and continues to leave me worried that my children and I will be left stranded due to an unreliable engine. The shaking has worsened and the car has produced concerning smells of burning. Hyundai finally admitted that I do need a new engine, but since I am not the original owner, they are not providing replacement. Hyundai engines appear to be a problem in many instances, and I fear this is another situation. Engine failure at 55,000 miles on a 5 year old car is unacceptable and proves safety is not on the forefront of Hyundai’s mission. I appreciate any assistance recalling Santa Fe engines on the 2015 model so the many families who drive this vehicle can do so safely.

  • 11/16/2020· FORWARD COLLISION AVOIDANCE

    THE VENDOR HAS HAD MONTHS TO HAVE A REMEDY TO FIX THE ABS BRAKE FLUID LEAKING CAUSING POTENTIAL ENGINE FIRES.

  • 11/15/2021· WHEELS,UNKNOWN OR OTHER

    On July 14, 2021, while the vehicle was MOVING, the cable in the spare tire hoist snapped resulting in the spare tire dropping to the ground and getting wedged between the ground and the trailer hitch. Fortunately, this occurred on a side street and the net effect was that the spare tire was partially dislodged from metal wheel and the wheel was knocked slightly out of round. Had this failure happened on the freeway, it could have been a very serious accident, perhaps even a fatality for us or other drivers on the road. This vehicle is kept in a garage, has never been used for off-roading and the spare tire has never been removed/used. Our local Hyundai service department confirmed that there was no observable indicator that would have caused this to happen. There were no noises, warning lights or symptoms prior to the cable snapping.

  • 11/13/2023· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

    The blue link on all older models is not being supported which cause the screen to become stuck on loading screen. This is a visibility and safety issue because it cause blue link to reload and bright lights to flash as you are driving at night every time it reloads. It is a distraction from the road if you shut it off completely you have no access to radio or sound. The issue it cannot be fixed unless you pay for manual update but you have to it working to actually get the update to run. There are many forums discussing the issue

  • 11/10/2022· ENGINE

    I bought a Santa Fe Sport made by Hyundai Theta Engine Settlement Ext Warranty on March 18, 2022. Also, I did the maintenance and changed the oil after about three months. On August 29, my vehicle shut off while driving without any alarm and did not start again. Imagine what a severe accident may happen to me; thankfully, no one was injured. I towed the car to the Hyundai Wolfchase dealership, in Cordova, TN, and they set an appointment for October 20, 2022. After waiting 50 days, I towed it again there, and their inspections showed the engine seized, and the estimation for repair is $8,200.00. I contacted Hyundai's customer care to use the vehicle warranty that can recall the engine for a vehicle less than ten years old. But they declined my request due to Campaign 953 software that should be installed in my car!!! I did not know about it, and it was not my fault that this car did not have this alarm system.

  • 11/10/2020· SERVICE BRAKES, HYDRAULIC

    TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. GREENWAY HYUNDAI OF ATHENS (4160 ATLANTA HWY, ATHENS, GA 30606, (706) 612-9500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/09/2025· ENGINE

    On 08/15/2025 I started the vehicle and heard a ticking noise that lasted for 3 seconds and stopped. The same noise happened when I would start the car in the mornings. It never lasted more than 3 seconds and I wasn't too sure what the noise was. There was no engine lights that came on so I wasnt too worried about it. On 8/21/2025 my husband went to the store and when he came back the car shut off while backing into the driveway. He said it made a weird noise and just shut off. We tested the battery but it was still charged. We brought it to our mechanic and he called us 15 mins later saying he found metal shavings on the oil filter and the engine had seized. He recommended going to the dealer, which is 90 miles away. Around the 15th we had received the warranty extension for 15 years/150,000 miles from Hyundai talking about a knocking sound that can lead to engine seizure. So I called the dealer and they said to bring it in. We got the car towed to the dealer on 8/26/2025. On 09/04/2025 they called to let us know that they ran the test on the engine but Hyundai was not going to help due to the car having 176,000 miles. They agreed the engine seized due to rod failure but wasn't going to offer Goodwill assistance, even with the service history we submitted from our carfax that showed regular scheduled maintenance recorda. We bought the car on 03/08/2025 when it was at 170,000 miles. I knew about the other open recalls and had them fixed on 06/12/2025 ( after being delayed from the dealer for 2 months because they couldn't get the parts for the auxiliary canister). Luckily the car died in the driveway and not in the middle of traffic. Hyundai has known about their Lambda engines having this issue and the KDSS recall was not available for this car which could have triggered a lifetime warranty on the engine. I barely had the car for 5 months.

  • 11/09/2022· ENGINE

    I was driving on highway and my car lost power and went into limp mode and check engine light started blinking on and off. I was driving about 60 to 65 miles a hour and it went to 25 mph with no warning. We have taken care of our car with regular oil changes at every 3,000 to 3,500 miles. We checked oil and it was 3 quarts low for the second time in between oil changes with NO WARNING LIGHTS coming on but that was a month ago. I was told that losing oil is common for these motors by Valvoline instant oil change and a private mechanic. I'm not sure what to do and after reading about all these other motors doing same thing I'm really scared and we are not financially able to fix this and we have a payment on it for 2 more years. It seems like all these motors are having same issue around same milage. I am not sure why something isn't being done to help us.

  • 11/08/2022· ENGINE

    Sudden loss of power and ability to accelerate on the freeway, which was caused by a failure of the Engine Timing System. This is concerning since we had engine failure on our previous Hyundai ( a Sonata). This model of the Santa Fe isn't listed under that recall.

  • 11/02/2023· UNKNOWN OR OTHER,ENGINE

    Hello, I'm not sure if this is something that you would handle or not. My husband and I have a Hyundai Santa Fe (husband-2015, Mine - 2013). We both bought the vehicles used and haven't had any major problems until about a year ago when both of our vehicles started drinking motor oil like people drink water. We don't have any signs of a leak anywhere. We had taken it to the Hyundai Dealerships and other mechanics and both say that Hyundai has been known to have this problem. Many years ago, I had a Hyundai Sonata which I bought brand new around 2003 and had it for many years. I never had this problem. After doing my research, I have seen where other people have had this problem with their Hyundai vehicles. I emailed several people about our situation, one being [XXX] , and received a response from Hailey, Customer Service Specialist with Hyundai Motor America and her response was for us to have Oil Consumption Testing done. She said that it would be our responsibility to pay for the testing and any repairs that need to be done since we're past the warranty and the years of our vehicles. From what the dealership and other mechanics keep saying, I feel it should be a recall for this problem due to Hyundai being aware that this has been a problem with their vehicles for years. I've known people to have cars much older than ours that never had an oil consumption problem such as this. Also, from what I read, this Oil Consumption Testing is a process that is done in stages which can be costly. Plus this Oil Consumption problem can lead to our engine dying without us knowing when it will die. With this problem, we don't have any warning that our motor oil is low or empty for our oil light will either blink or don't come on at all. I have seen mine blink, but by then the oil was already gone. My husband's oil stick had burnt and he purchased another one from Hyundai. The new one is now burnt and mine is burnt as well. This is a safety hazard. I feel that Hyundai shoul INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 10/31/2024· ENGINE

    At 110K miles my Sante Fe Sport began burning increasing amounts of oil. My mechanic says he does not know why it is burning oil. Today it has 134171K miles on it. It has been burning a quart or more of oil weekly. I drive about 200 miles per week.

  • 10/29/2020· SERVICE BRAKES, HYDRAULIC

    TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 10/27/2024· ELECTRICAL SYSTEM,ENGINE

    The engine has basically come apart. There is a timing chain issue, the engine is not recalled and it is getting where the car cannot drive. There is a constant smell of burning electrical wires. There’s also issues with the heating and air that is related to electrical.

  • 10/26/2020· SERVICE BRAKES, HYDRAULIC

    TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. FAMILY HYUNDAI DEALER, SERVICE & PARTS (8101 W 159TH ST, TINLEY PARK, IL 60477, (708) 444-7100) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 10/26/2015· VISIBILITY/WIPER

    TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE AT A AUTOMATIC VEHICLE WASH AND DURING THE DRYING CYCLE, THE SUN ROOF SHATTERED. AS A RESULT, GLASS AND WATER ENTERED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE.

  • 10/25/2023· ENGINE

    On October 7, while driving on the interstate, the engine started rattling, then stopped completely, causing me to drift across lanes to get to the shoulder. Upon restarting the car, the check engine light was flashing and the car was in limp mode. After bringing it to a shop, they diagnosed the P1326 engine code, where I was instructed to drive the car on the back roads to the nearest dealership, 50 miles away. The dealership confirmed that the engine needs to be replaced. One month prior to this incident, a P0420 code appeared (catalytic converter needs to be replaced). I had not yet replaced it, since the part is on backorder. My go-to auto shop is still waiting for the catalytic converter to come in. The car currently has about 137,000 miles on it, and has been serviced and inspected regularly. If the engine needs to be inspected, the car is currently awaiting a new engine at the dealer. It will take several months for the dealer to replace the engine, so the car should be available. My safety and the general public's safety was put at risk when my car became difficult to control when the engine stopped unexpectedly while driving at highway speeds on the interstate.

  • 10/25/2017· UNKNOWN OR OTHER

    A PORTION OF THE SUNROOF INEXPLICABLY SHATTERED. THE VEHICLE WAS STATIONARY AND PARKED AT THE TIME, THOUGH THERE WAS NOTHING ABOVE, AROUND OR EVEN NEAR THE VEHICLE TO CAUSE THE DAMAGE.

  • 10/23/2023· ENGINE

    2015 3.3 engine santa fe motor seized 115,000miles, no lights, no low oil indicator, no check engine light, no noise except 6minutes prior!

  • 10/21/2020· ENGINE

    TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 40 MPH, SHE HAD HEARD AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. AS THE CONTACT ATTEMPTED TO PULL OVER, THE VEHICLE BEGAN TO LOSE POWER WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS PULLED OVER TO SHOULDER AND BLACK SMOKE STARTED COMING FROM THE ENGINE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO POHANKA HYUNDAI OF FREDERICKSBURG (5200 JEFFERSON DAVIS HWY A, FREDERICKSBURG, VA 22408). THE NEXT DAY, THE CONTACT WAS INFORMED THAT A CONNECTING ROD BECAME DEFECTIVE AND LED TO COMPLETE ENGINE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,818.*DT CONSUMER STATED VEHICLE IS CURRENTLY AT POHANKA HYUNDAI OF FREDERICKSBURG.*JB

  • 10/20/2020· SERVICE BRAKES, HYDRAULIC

    TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT SHE HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE FOR EMISSIONS TESTING AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE INDEPENDENT MECHANIC WHERE THE CONTACT PURCHASED THE VEHICLE WAS CONTACTED AND REFERRED HER TO THE MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 10/19/2018· POWER TRAIN,ENGINE

    RANDOMLY, FROM A STOP, WHEN ACCELERATING THE ENGINE TEMPORARY STALLS OR HESITATES FOR 1-2 SECONDS. THIS VERY DANGEROUS AND SCARY. IT HAS BEEN HAPPENING SINCE THE CAR WAS NEW AND THE DEALER REFUSES TO RECOGNIZE THE PROBLEM. IT HAS PROBABLY HAPPENED 50 TIMES OR MORE. ONLINE SEARCHES SHOW MANY COMPLAINTS OF THE SAME ISSUE WITH ALL MODELS WITH THE 2.X TURBO ENGINE.

  • 10/18/2024· ENGINE

    My car burns a lot of oil. The Hyundai dealership service center ran a controlled test and validated that my car burned a quart of oil in 1000 miles. This is not normal. It turns out that there are a lot of Hyundai owners with the exact same problem. It seems there are bad piston rings.

  • 10/15/2022· POWER TRAIN,ENGINE

    1. Tranny went out at 115,00 miles. 02/22. Replaced $2400.00. 2. Engine went out, 125,000. 10/22. Yet to be fixed. MANY 2.4L HAVE DONE THIS.

  • 10/15/2020· SERVICE BRAKES

    TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING, THE BRAKES LOCKED UP AND STARTED TO SHIFT WITH THE CHECK ENGINE WARNING LIGHT FLASHING. THE CONTACT CALLED NALLEY HYUNDAI (7909 MALL PKWY, STONECREST, GA 30038) AND INFORMED THE DEALER OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,225.

  • 10/14/2022· POWER TRAIN

    This vehicle is an All Wheel Drive. While approaching an intersection right before coming to a stop the vehicle's rear differential locked up. Attempted several times but the vehicle would not move forward. The vehicle would drive forward but would move in reverse. I drove the car in reverse back to the house. We lifter the car and the rear differential lock while moving forward but works moving backwards. My wife is afraid that even if they fix this issue what if its a defect and the rear axel locks up at higher speeds the outcome would be different.

  • 10/14/2022· ENGINE

    The contact owns a 2015 Hyundai Santa Fe. The contact stated while driving at approximately 45 MPH, the engine started making an abnormal sound. The contact stated no warning light was illuminated. The contact pulled off the roadway and stopped the engine and had the vehicle towed to a dealer. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the rod bearing was damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V568000 (Engine). The failure mileage was approximately 120,000.