2015 Ford Fusion

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· VISIBILITY/WIPER

  Driver side sun visor fell off hinge and was dangling from wire that powers vanity mirror. Plastic part holding it up seems to have fallen off. No screws there. Had to hold it in one hand until I could pull over and figure out how to stow it.

• 12/31/2019· SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE BRAKE LINE MALFUNCTIONED. THE BRAKE PEDAL WAS VERY LOOSE AND TRAVELED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO PULL INTO A PARKING LOT AND BUMP AGAINST A CURB TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE DRIVER'S SIDE BRAKE LINE THAT WAS LEAKING BRAKE FLUID. THE FAILURE RECURRED WITH THE PASSENGER SIDE BRAKE LINE, WHICH WAS ALSO REPAIRED BY THE SAME MECHANIC. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE MECHANIC CHANGED A COIL PACK ON CYLINDER NUMBER FOUR ON THE ENGINE, BUT THE FAILURE RECURRED THE FOLLOWING. THE CONTACT STATED THAT THE ENGINE SHOOK AND EXCESSIVE SMOKE POURED OUT OF THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO RIVERSIDE FORD (2089 RIVERSIDE DR, MACON, GA 31204, (478) 464-2900) WHERE THEY CHANGED A SPARK PLUG ON CYLINDER NUMBER FOUR. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER FOUND COOLANT IN THE ENGINE WITH THE FLUID ENTERING THROUGH THE CYLINDER NUMBER FOUR BLOCK. THE DEALER QUOTED THE COST TO REPLACE THE ENTIRE ENGINE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT IT OCCURRED MANY TIMES WITH A POSSIBLE ENGINE DESIGN CRACK. THE MANUFACTURER DID NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE BRAKE FAILURES WERE REPAIRED. THE FAILURE MILEAGE WAS 86,000. *LN

• 12/31/2019· UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXHIBITED MULTIPLE FAILURES. THE VEHICLE LOST POWER INDEPENDENTLY AND THE BRAKE PEDAL FAILED TO ENGAGE WHILE DRIVING. ALSO, AFTER FUELING THE VEHICLE, THE ENGINE FAILED TO START. FURTHERMORE, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO ELK GROVE FORD (9645 AUTO CENTER DRIVE, ELK GROVE, CA 95757, (916) 478-7000) WHERE IT WAS DETERMINED THAT THE WINDSHIELD WIPER FLUID PENETRATED THE BRAKE FLUID. THE BRAKE LINES, CALIPERS, AND THE BATTERY WERE REPLACED TWICE; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURES AND THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 12/31/2019· POWER TRAIN,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL TO SHIFT FROM PARK INTO DRIVE TO START THE IGNITION, SHE WAS UNABLE TO SHIFT GEARS AND "PARKING GAUGE ENGAGED" APPEARED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO SUNTRUP FORD KIRKWOOD (LOCATED AT 10340 MANCHESTER RD, KIRKWOOD, MO 63122, (888) 856-2335), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE DEALER REPLACED THE BRAKE BOOSTER IN OCTOBER OF 2018. ON DECEMBER 18, 2019, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. *LN*JB

• 12/30/2017· STEERING

  THE STEERING WHEEL BECAME LOOSE AND HAS VERY MUCH PLAY ALMOST ABOUT TO FALL OFF. IT WOULDN'T SURPRISE ME IF IT DID.

• 12/29/2025· STEERING

  I have lost power steering in the vehicle. The dash is popping up Service Advance Trac and Hill assist unavailable. I was looking into sensors and rack and pinion when I seen a recall, 19S26, which was listed for 2013-2016 ford fusions and Lincolns, but the recall isn’t specific to my VIN. As of now, the dealership of course won’t fix what is an expensive repair, although it does appear that my car should be included. The information cited salt corrosion in winter as a contributor. It is now late December in Northeast Ohio.

• 12/28/2020· STEERING

  TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT UPON START OF THE VEHICLE, THE POWER STEERING FAILED TO OPERATE AS NEEDED WITH THE POWER STEERING ASSIST FAILURE WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE. THE CONTACT INITIALLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DID NOT HAVE THE PROPER TOOLS TO DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO MURRAY MOTORS LOCK HAVEN (910 BELLEFONTE AVE, LOCK HAVEN, PA 17745) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) WHICH HE LINKED TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

• 12/28/2017· STEERING

  TL* THE CONTACT OWNS A 2015 FORD FUSION. AFTER STARTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE STEERING WHEEL ASSEMBLY WAS NOT SECURED PROPERLY. THE STEERING WHEEL FELT VERY LOOSE AND WOULD MOVE FROM SIDE TO SIDE, AND UP AND DOWN. WHILE OPERATING THE VEHICLE, THE STEERING BECAME MORE DIFFICULT TO CONTROL DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

• 12/27/2020· ELECTRICAL SYSTEM

  I TOOK MY CAR INTO THE FORD DEALER FOR SERVICE AS THE CAR'S BLUETOOTH WOULDN'T PAIR TO MY CELL PHONE. THE ISSUE BEGAN ABOUT TWO MONTHS AGO. THE DEALER DETERMINED THAT THE APIM MODULE NEEDS REPLACING. THE MODULE IS IMPORTANT FOR HANDS FREE COMMUNICATION WHILE DRIVING.

• 12/27/2016· STEERING,POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  MY VEHICLE HAS STALLED MULTIPLE TIMES DURING MOTION AND WHEN IT WAS IN STATIONARY. THERE WAS A MESSAGE POPPING UP ON THE DASHBOARD SAYING "TRANSMISSION NOT IN PARK", I TOOK IT TO MULTIPLE DEALERS TO SEE IF THEY CAN FIND THE ISSUE AND ALL OF THEM SAID THAT THEIR COMPUTER ISN'T DETECTING THE ISSUE THAT I'M HAVING. SO THEY CAN'T DUPLICATE MY CONCERN. I EVEN OPENED UP A LEMON LAW CASE IN NJ SO HOPEFULLY THEY CAN HELP ME. *TR

• 12/27/2015· SEAT BELTS,SEATS

  WHEN MY PETITE WIFE SITS IN THE PASSENGER SEAT THE AIRBAG REMAINS OFF. SHE IS 5'1, APPROXIMATELY 100LBS. THE DEALER STATED THE CAR WAS DESIGNED THAT WAY AND DID NOT WANT TO LOOK INTO THE ISSUE. WE HAD THE SAME PROBLEM WITH OUR 2010 SUBARU LEGACY, THOUGH I NEVER REPORTED IT. IS THIS CORRECT? ARE THE FRONT PASSENGER AIRBAGS FOR THIS CAR DESIGNED AND TESTED NOT TO GO OFF FOR SOMEONE HER SIZE?

• 12/26/2023· POWER TRAIN

  The vehicle was stuck in drive while the gear shifter was freely moving and not engaging to put the vehicle in to any gear.

• 12/26/2023· ENGINE

  Engine Coolant Overheating Warning.keeps coming on. Engine coolant sensor 1 code amd Cylinders 1 and 2 misfiring codes on reader. Having to replace coolant every couple days. Afraid engine will be damaged and possibly catch fire.

• 12/26/2019· STEERING,WHEELS

  I WAS DRIVING BACK FROM GROCERY SHOPPING WHEN I LOST CONTROL OVER STEERING. THE MOMENT WHEN I LOST CONTROL WAS DURING MY SLIGHT RIGHT TURN MOVING AT SPEED OF ABOUT 30MPH I DID NOT KNOW WHAT HAPPENED AT THE MOMENT BECAUSE I WAS MORE FOCUSED TO NOT HIT ANYONE PRESENR AT THAT MOMENT ON THE ROAD. GOOD THING IS THAT SCHOOL ACROSS THE ROAD WAS CLOSED BECAUSE TIMING WHEN THIS HAPPEN WAS AROUND THE TIME WHEN PARENTS USUALLY PICK THEIR KIDS FOR SCHOOL. AFTER I PARKED CAR I INVESTIGATE TO SEE WHAT HAD HAPPEN. THERE WERE THREE MESSAGES INDICATING THAT SOMETHING WAS WRONG: 1. STEERING ASSIST FAULT - SERVICE REQUIRED, 2. SERVICE ADVANCETRAC AND 3. HILL START ASSIST NOT AVAILABLE. I WAS SEARCHING TODAY TO SEE OTHER PEOPLE EXPERIANCE AND RESULTS WERE POSITIVE A LOT OF CASES LIKE THIS ONE. THINGS THAT ALL REPORTS HAVE IN COMMON IS THAT ALL OWNERS NEEDED TO PAY TO FIX CAR NO OPTION FOR RECAL. EVENTHOUGH THAT MODELS LIKE THIS ONE USED TO HAVE SEVERAL THINGS THAT NEEDED TO BE CHANGED ON SIMILAT THINGS IN THE PAST.

• 12/26/2017· STEERING

  ELECTRIC POWER ASSIST SYSTEM FAILURE. CAR HARD TO TURN.

• 12/23/2019· STRUCTURE

  DRIVING FROM CA TO CO FOR CHRISTMAS. WHILE DRIVING DOWN THE ROAD, THE "DOOR OPEN" LIGHT CAME ON AND THE CHIME SOUNDED AS LOCKED LEFT REAR DOOR OPENED!! UNACCEPTABLE FOR A COMPANY THAT HAS MADE VEHICLES FOR OVER 100 YEARS! I DID A GOOGLE SEARCH ON THE PROBLEM LOOKING FOR A FIX. I FOUND A RECALL FOR YEARS 2013-2014 ONLY. NO RECALL FOR MY 2015, WHEN IT IS OBVIOUS THE COST SAVING MEASURES STILL APPLY. I HAD TO TIE THE DOOR CLOSED WITH THE SEATBELT, BUT IT'S NOT TIGHT ENOUGH TO KEEP THE WARNINGS OFF. NO ONE CAN SIT IN THE BACK SEAT DUE TO SEATBELTS BEING USED! WE ARE AFRAID THE OTHER DOOR LATCHES WILL SOON FAIL AS WELL. WE STILL HAVE TO DRIVE BACK TO CA! *DT *DL

• 12/22/2023· SERVICE BRAKES, AIR

  The contact owns a 2015 Ford Fusion. The contact stated while driving at approximately 30 MPH, the contact became aware that there was fluid leaking from the rear brakes. The brake warning light was illuminated. The vehicle was taken to a tire shop, and the contact was informed that the brake fluid was leaking, and the rear brake assembly needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was contacted and provided no additional assistance. The approximate failure mileage was 95,000.

• 12/21/2024· ENGINE

  Engine overheats to cause enough damage to loose all compression and power then fail to restart mid-drive even at highway speeds in passing lanes next to a semi tractor trailer. Had to have vehicle towed in after walking ½ mile to gain enough service to call for help/tow truck. Engine then requires replacement to run.

• 12/20/2022· STEERING

  The contact owns a 2015 Ford Fusion. The contact stated that while operating the vehicle, a knocking noise was present coming from the front of the vehicle. The vehicle was towed to the local mechanic who diagnosed that the steering gear motor had completely separated from the rack and pinion. The contact indicated that the bolts securing the electric power steering gear motor attachment had failed due to corrosion. The power steering gear motor and bolts were replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V632000 (Steering). The failure mileage was 102,000.

• 12/20/2018· SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  IF I CRANK THE CAR SOON AFTER CUTTING IT OFF, (WHILE IT'S STILL WARM) ENGINE SPUTTERS THEN QUITS, AS IF IT ISN'T GETTING ENOUGH FUEL. SO WHEN GETTING GAS, I HAVE TO HOLD DOWN THE GAS PEDAL OR ENGINE QUITS. AS SOON AS I START PUMPING, THE ENGINE STARTS CHOKING. I CAN'T TURN OFF THE IGNITION WHILE PUMPING GAS BECAUSE IT WON'T STAY CRANKED ONCE I TRY TO DRIVE AWAY UNLESS I REV THE RPM'S UP REALLY HIGH FOR A PERIOD OF TIME. I'VE HAD IT LOOKED AT SEVERAL TIMES AND NO ONE CAN FIGURE OUT WHAT'S WRONG. THIS HAS BEEN AN ONGOING PROBLEM FOR OVER A YEAR. AND NOW WHITE SMOKE BILLOWS OUT OF THE TAIL PIPE WHEN IT'S CRANKED. SECOND PROBLEM....ELECTRICAL. SOME OF THE STEERING WHEEL BUTTONS, SUCH AS CRUISE AND HANDS-FREE CALLING STOP WORKING OVER TIME. THIRD PROBLEM.... FRONT CV JOINTS WEAR OUT WAY TOO SOON. I HEARD OF A RECALL ON THE NEWS A COUPLE OF MONTHS AGO FOR MY CAR THAT SOUNDED LIKE MY ENGINE ISSUE, BUT NOW I CAN'T LOCATE THE RECALL ANYWHERE. THEY EVEN TOOK IT OFF OF THE NEWS CHANNEL'S WEBSITE. DURING THE BROADCAST, THEY SAID THE RECALL WOULD BEGIN DECEMBER 10TH. WHAT HAPPENED??? DID FORD CHANGE ITS MIND? SURE WOULD HELP ME OUT! I'M ENTERING THE OCCURRENCE DATE 1/1/17, BUT THIS HAS BEEN GOING ON WELL OVER ONE YEAR, MAYBE 2.

• 12/19/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2015 Ford F-150. The contact stated that the engine was louder than usual, and the vehicle was running rough while driving at various speeds and idle. There were no warning lights illuminated. The vehicle was taken to the dealer and was diagnosed with low compression in cylinders #2 and #3 with a PSI of 801 in cylinders 1 and 4 with a PSI of 100. The dealer informed the contact that the deal PSI level was 145. The failure related to Technical Service Bulletin: 19/2375 - NHTSA ID Number: 10169884 (Engine and Engine Cooling) then referred the contact to the manufacturer to confirm inclusion. The dealer stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 130,000.

• 12/19/2020· ENGINE

  ENGINE WAS REPLACED IN SEP OF 2019 DUE TO COOLANT INTRUSION INTO ONE OF THE CYLINDERS. RICART FORD REPLACED IT DUE TO IT BEING COVERED BY AN EXTENDED WARRANTY. NOW 14 MONTHS I GET MY FUSION BACK FROM AN OIL CHANGE TO FIND MY COOLANT COMPLETELY EMPTY. TOOK MY CAR BACK INTO FORD AND WAS TOLD I HAVE COOLANT INTRUSION AGAIN AND THAT MY ENGINE NEEDS REPLACED A SECOND TIME.

• 12/19/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  IMAGINE DRIVING AT NORMAL SPEED WHEN SUDDENLY YOU SUFFER COMPLETE ENGINE POWER LOSS. THE POWER STEERING, BRAKING, LIGHTING AND CLIMATE CONTROL SYSTEMS REMAIN FULLY FUNCTIONAL SO YOU HAVE NO CLEAR CLUE ON WHAT IS OCCURRING, HOWEVER YOU KNOW THE VEHICLE NO LONGER REMAINS OPERATIONAL AND YOU COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD.

• 12/17/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAC HAIK FORD PASADENA (4242 EAST SAM HOUSTON PKWY S, PASADENA, TX 77505, (281) 604-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

• 12/16/2023· ENGINE

  Engine blew up on highway, No warning codes. 38k miles. From dealership report/ found coolant low and entering #2 cylinder. Found coolant in oil. Recommended replacement of engine.

• 12/16/2022· UNKNOWN OR OTHER

  My Ford fusion has a coolant leak and ford said I need a repair. Price for repair is $9,584.89. It is a known problem with a TSB (see below) Summary This article supersedes TSB 19-2139 to update the production fix date. Issue: Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DICs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, replace the short block and head gasket.

• 12/16/2022· ENGINE AND ENGINE COOLING,ENGINE

  The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 25 MPH and making a left turn at an intersection, the vehicle stalled. The contact stated that the check engine warning light illuminated 10 minutes prior to the vehicle losing motive power and stalling. The contact placed the vehicle in park(P) and was able to restart the vehicle. The contact stated that the vehicle stalled again after driving for several miles. The contact stated that the failure recurred, and the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that engine failed the compression test on all four cylinders. Additionally, coolant was leaking into cylinder #1 and #2. The mechanic determined that the failure was related to TSB: 19-2139, NHTSA ID Number: 10168739 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 53,000.

• 12/16/2019· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, IT ROLLED BACKWARDS. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HAWK FORD OF OAK LAWN (708-599-6000, LOCATED AT 6100 W 95TH ST, OAK LAWN, IL 60453) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LINKAGE CHAIN FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WORSENED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND BLINKED. ALSO THE 'PULL OVER AND STOP THE ENGINE' WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS UNKNOWN.

• 12/16/2018· FUEL/PROPULSION SYSTEM

  TAKATA RECALL I CURRENTLY OWN A 2015 FORD FUSION SE 2.0L TURBO AS THE MILEAGE HAS INCREASED I HAVE BECOME AWARE OF A PROBLEM WITH THE PURGE VALE, AS I HAVE HAVING TROUBLING STARTING MY CAR AFTER I PUT GAS IN IT ALONG WITH STALLING. AFTER SOME RESEARCH I CAME UPON ARTICLES OF COMPLAINTS ABOUT THE SAME MODEL CAR WITH THE SAME PURGE VALVE PROBLEM. I BELIEVE THIS IS A DEFECT IN THE CAR THAT HAS DANGEROUS SAFETY HAZARDS

• 12/12/2019· ELECTRICAL SYSTEMCrash

  TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL WARNING INDICATORS ILLUMINATED. THE INTERIOR DOME LIGHT ILLUMINATED AND THE AIR CONDITIONER ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO DAHL FORD DAVENPORT (1310 E KIMBERLY RD, DAVENPORT, IA 52807, (563) 391-2600) WHERE IT WAS DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT PREVIOUSLY THE VEHICLE HAD BEEN INCLUDED IN A FRONT END COLLISION HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS CONCERNED THAT THE FAILURE TO DEPLOY MAY HAVE BEEN DUE TO AN ISSUE WITH THE ORC MODULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

• 12/11/2021· ENGINE

  The Car is making a sloshing sound in the engine, runs hot and will lose power due to overheating. This happen to me, forcing me to exit off the interstate (thank goodness I was near an exit). The check engine light also came on. Once the car cooled down (approx 45min) I was able to street drive home and have never been able to drive the car since. The code the car displayed once checked was P302/P1299. After looking online discovering a manufacturing defect from Ford causing coolant intrusion with this vehicles engine, I then got the vehicle towed to the dealership thinking the TSB (technical service bulletin) would cover the repairs needed (new engine long block) but it does not per Ford. The dealer gave me an invoice for the repair of over $8,500. The engine (1.5L, 2.0L) has several TSB's because for this issue from Ford but NO recalls to replace the engine. There are multiple years and models affected (2014-2019, Fusion, Edge, MKZ). I currently have a car that I can't drive and can't get any help from Ford to resolve the manufacturing defect. I hope you all can provide some help by encouraging Ford to recall the engines.

• 12/11/2020· ELECTRICAL SYSTEM

  WHILE DRIVING ON THE HIGHWAY, MY DASH INFORMED ME THAT MY POWER STEERING MODULE FAILED, AND I HAD TO PULL OVER BECAUSE THE POWER STEERING WAS NO LONGER WORKING. I TOOK IT TO A FORD DEALERSHIP WHO MISDIAGNOSED IT AS A BATTERY ISSUE. AFTER GETTING A NEW BATTERY THE SAME ISSUE HAPPENED AGAIN. I NOW HAVE TO REPLACE THE WHOLE POWER STEERING WHICH WILL COST ME 3K.

• 12/11/2020· ELECTRICAL SYSTEM

  CAR WON'T CRANK. WARNING SIGN SAYS DIMMING LIGHTS.

• 12/11/2019· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE CONTACT WAS AT A DRIVE THRU, THE BRAKES WENT OUT AND DID NOT STOP THE VEHICLE. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO MAC HAIK FORD (713-932-5000, LOCATED AT 10333 KATY FWY, HOUSTON, TX 77024) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE IN THE FRONT BRAKE LINE. THE VEHICLE WAS LEFT AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,800. *DT*JB

• 12/11/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2015 FORD FUSION. AFTER THE VEHICLE CAME TO A COMPLETE STOP, THE SHIFT LEVER WAS PLACED IN PARK. AFTER EXITING THE VEHICLE, IT STARTED TO ROLL BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED ONCE WITH THE SHIFT CABLE BEING FRACTURED. THE VEHICLE WAS REPAIRED PER A WARRANTY PROGRAM AT LONG-LEWIS FORD LINCOLN VOLKSWAGEN MITSUBISHI (2800 WOODWARD AVE, MUSCLE SHOALS, AL 35661, (256) 386-7800) IN SEPTEMBER OF 2017. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V471000 (POWER TRAIN) OR 19V362000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,500.

• 12/11/2016· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  WHILE DRIVING DOWN A CITY STREET MY CAR HAD A COMPLETE LOSS OF POWER, WITH MULTIPLE WARNING LIGHTS AND ALARMS GOING OFF. THERE WAS NO WARNING OF THIS FAILURE PRIOR AS THE CAR WAS OPERATING NORMALLY. ASSOCIATED WITH THIS LOSS OF POWER WAS A LOSS OF STEERING AND A LOSS OF POWER ASSIST BRAKING, WHICH RESULTED IN THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET. ONCE IN PARK IT WOULD NOT ALLOW CHANGING GEARS. A TOW TRUCK REQUIRED THE USE OF TIRE DOLLY'S TO LOAD THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER MAINTENANCE DEPARTMENT WAS UNABLE TO DIAGNOSE A CAUSE, AND USED THE ANALOGY THAT THE CAR HAD AN "ELECTRICAL SEIZURE," WHICH I INTERPRET AS A CATASTROPHIC ELECTRICAL SYSTEM FAILURE. THEY WERE ABLE TO MAKE THE CAR OPERABLE BY REBOOTING, AND REINSTALLING SOFTWARE, TO THE CAR'S COMPUTER. *TR

• 12/11/2014· VISIBILITY/WIPER

  I JUST PURCHASED A 2015 FORD FUSION AND LIKE IT SO FAR EXCEPT THAT ABOUT 1 WEEK AFTER THE PURCHASE; I GOT CAUGHT IN A HARD RAIN. I FOUND THAT THE WIPERS, AT THE HIGHEST SPEED, DO NOT CLEAR THE WINDSHIELD FAST ENOUGH FOR CLEAR VISIBILITY. THE SPEED LIMIT WAS 45, I SLOWED DOWN TO 25 OR LESS. I BROUGHT MY VEHICLE INTO THE DEALER, THEY HAD THEIR TECHNICIAN LOOK AT IT AND I WAS TOLD THERE IS NOTHING WRONG WITH THEM, THEY ALSO COMPARED THEM TO ANOTHER FUSION ON THE PREMISES AND THE SPEED OF THE WIPERS WERE SIMILAR. I AM HOPING FOR A RECALL SOON, BEFORE ACCIDENTS HAPPEN AND PEOPLE GET HURT. I PERSONALLY WILL NOT DRIVE IN THE RAIN IF AT ALL POSSIBLE; I SHOULD NOT HAVE TO FEAR DRIVING A NEW CAR BECAUSE OF RAIN. *TR

• 12/10/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local Auto Zone where it was scanned and the code for the failure of the catalytic convertor was retrieved. Additionally, the contact stated that the catalytic convertor had previously been replaced 3 years earlier. The contact stated that the catalytic convertor was rattling whenever the vehicle was started. The vehicle was taken to the same local dealer however, the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 119,000.

• 12/10/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  The transmission shift bushing fell off and my gear shift is stuck in park while the transmission indicator is registering as neutral. This was a recall for many Ford Fusion models but apparently not mine, although it is certainly the same issue the other models were experiencing. The bushing lubricant/bushing appears to have worn down over time resulting in this issue.

• 12/10/2018· ENGINE,FUEL/PROPULSION SYSTEM

  FILLED UP CAR W/ GAS, CAR SPUTTERED LIKE IT WAS NOT GETTING GAS. CAR SHUT OFF BUT POWER STAYED ON. TRIED TO START CAR AGAIN, & IT SPUTTERED AGAIN. I THEN PUSHED ON ACCELERATOR TO GIVE GAS, AND CAR SPUTTERED AS I LET OFF, THEN DIED, BUT STILL HAD POWER. STARTED CAR FOR 3RD TIME, AND IT CONTINUED TO SPUTTER, I PUSHED ON ACCELERATOR, AND PUT IN DRIVE, AND AS I DROVE ABOUT 20 METERS, THE CAR SEEMED TO STILL SPUTTER. ONCE I CONTINUED TO DRIVE, AND GET UP TO 30 TO 40 MPH, THE CAR RAN FINE. CAR STARTED FINE THE NEXT FEW HOURS, BUT THEN IN THE EVENING IT DID IT AGAIN. I HAD TO PUT HAZARDS ON DUE TO BEING ON A MAIN ROAD AND THE CAR WOULD NOT ACELLERATE AND STARTED SPUTTERING AGAIN. MY CHECK ENGINE LIGHT ALSO HAS CAME ON DURING THIS PROCESS. I HAVE TAKEN INTO AUTO SHOP AND IT READS THAT FUEL PRESSURE SENSOR NEEDS REPLACED: CODE P0087 FUEL RAIL/SYSTEM PRESSURE - TOO LOW P2196 02 SENSOR SIGNAL STUCK RICH BANK 1 SENSOR 1 P1450 UNABLE TO BLEED UP FUEL TANK VACUUM. WITH THE VEHICLE BEING WELL MAINTAINED AND BEING LESS THAN 5 YEARS OLD, I BELIEVE THIS SHOULD BE TAKEN IN CONSIDERATION DUE TO BEING VERY UNSAFE TO DRIVE DUE TO NOT KNOWING WHEN THE SPUTTERING OF THE CAR WILL HAPPEN.

• 12/09/2024· ELECTRICAL SYSTEM,LANE DEPARTURE

  the rear backup camera does not work at all.i am elderly and cannot turn my head over my shoulders.the screen is constantly blue when i need to reverse and the message that the camera is malfunctioning is on the blue screen.Ford has a lot of rear camera issues on their late modle vehicles.they have admitted that vehicles going back to when they introduced the rear cameras that they do not work and it seems that the fusions have been forgotten about.THIS IS WRONG WAY TO THINK AND WE NEED A RECALL.I have friends and family that have affected vehicles and we are all complaining.Ford needs to own up to this and they need to do right or we will not be buying Ford anymore.Do Better Ford,lives are at stake.

• 12/09/2022· STEERING

  The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 15 MPH, the vehicle experienced a loss of power steering and the steering wheel seized. The "Power Steering Service” message was displayed. The contact stated that she was able to drive the vehicle back to the residence. The contact made a local dealer aware of the failure, but the vehicle was not diagnosed or repaired. The contact was made aware of NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA hotline. The approximate failure mileage was 109,000.

• 12/09/2019· ENGINE

  ON JUNE 9TH 2019 THE CHECK ENGINE LIGHT CAME ON MY 2015 FUSION WHILE DRIVING IN THE CITY. I TOOK THE CAR TO THE DEALERSHIP ON JUNE 10TH FOR A OIL CHANGE AND NOTIFIED THEM THE ENGINE LIGHT WAS ON. THEY PERFORMED THE 'WORKS' SERVICE AND TOLD ME THE LIGHT WAS NOT ON. THE LIGHT WAS ON WHEN I PULLED IN THE PARKING LOT SO IT IS MY BELIEF THEY CLEARED THE CODE WITHOUT PERFORMING A DIAGNOSTIC TEST. JUNE 29 THE ENGINE LIGHT CAME BACK ON. JUNE 30 I STOP AT AN AUTO PARTS STORE THAT DOES A FREE DIAGNOSTIC. THE RESULTS WERE MISFIRE ON CYLINDER 2. I TOOK THE CAR BACK TO THE DEALERSHIP JULY 1ST AND PRESENTED THEM WITH THE INFORMATION FROM THE AUTO PARTS STORE. THEY CONFIRMED THE MISFIRE AND REPLACED THE COIL PACK AND THE SPARK PLUG. ON JULY 3 AFTER DRIVING 100+ HIGHWAY MILES I PARKED THE CAR AND SEVERAL HOURS LATER WHEN I RETURNED THE CAR STALLED WHEN I STARTED IT. IT TOOK 3 ATTEMPTS BEFORE THE CAR STARTED. THE ENGINE WAS SPUTTERING AND THE LIGHT CAME ON BRIEFLY. JULY 12TH, THE ENGINE LIGHT CAME BACK ON WHILE ON THE INTERSTATE. THE CAR CONTINUED TO DRIVE NORMALLY. I PARKED THE CAR AT MY HOME. JULY 15TH STARTED THE CAR I COULD HEAR THE SOUND OF WATER RUSHING THROUGH THE DASH. I DROVE THE CAR 3 MILES TO THE DEALERSHIP AND NOTICED WHITE SMOKE COMING FROM THE TAILPIPE. I LEFT IT FOR A DIAGNOSTIC EVALUATION. THE FOLLOWING WEEK THE DEALERSHIP CALLS TO TELL ME THE CAR NEEDS EXTENSIVE ENGINE REPAIRS HEADS, GASKETS, ETC. AUGUST COMES AND THE DEALERSHIP STILL HAS MY CAR. A FEW WEEKS LATER I'M TOLD THE PARTS ARE ON BACK ORDER AND THERE IS NO EXPECTED ARRIVAL DATE. OCT 30 ALL PARTS ARE IN AND THE REPAIRS START. THE REPAIRS WERE COMPLETED AND THE ENGINE FAILED AT THE DEALERSHIP. I'M TOLD ON NOV 7 THEY ARE ORDERING A NEW ENGINE. THE ENGINE WAS INSTALLED AND REPAIRS WERE COMPLETE ON NOV 15TH, MORE THAN 4 MONTHS LATER! THIS IS A COMMON PROBLEM AND FORD NEEDS TO TAKE RESPONSIBILITY!!

• 12/08/2021· ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2015 Ford Fusion Energi. The contact stated that the engine control module failed to shutoff the vehicle causing the battery to drain. The contact was then unable to start the vehicle. The failure happened several times over a two-year period. The contact stated that to restart the vehicle he would break into the vehicle through the trunk to get to the battery and jumpstart the vehicle. The contact had taken the vehicle to the dealer and was informed that there was no recall associated with the VIN and that there were no known issues. The contact stated that the manufacturer knew about the issue but decided not to issue a recall. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the issue. The contact was referred to NHTSA for assistance. The approximate failure mileage of 96,000. Consumer found a website explaining exactly what was happening with consumer's car was found on lenberglaw.com lemon law vehicles.

• 12/07/2022· POWER TRAIN

  Car have trouble accelerating and shifting into gear. It started randomly sometimes it will shift extremely hard and then won’t accelerate after 45 minutes.

• 12/07/2017· AIR BAGSCrashFire

  TL* THE CONTACT OWNED A 2015 FORD FUSION. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE DRIVER'S AIR BAG DEPLOYED, THE VEHICLE FILLED UP WITH SMOKE, AND FLAMES WERE NOTICED UNDER THE HOOD. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CLONINGER FORD, 511 JAKE ALEXANDER BLVD, SOUTH SALISBURY, NC 28147) WHERE IT WAS DIAGNOSED THAT THE BUMPER, FENDER, AND UNKNOWN PARTS UNDER THE HOOD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,000. *TT UPDATED 8/16/18*JB

• 12/06/2023· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

  The contact owns a 2015 Ford Fusion. The contact stated that while his wife was driving 25 MPH, the brake line cracked and burst. The contact stated that the vehicle jumped the curb, and the parking brake was activated. The vehicle was jerking and failed to move. Additionally, the lug nuts were swollen. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that there was water inside cylinder #4. The contact was informed that the engine had pushed oil into the wiring harness and flooded the computer. The flexible brake lines were replaced. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The failure mileage was approximately 77,000.

• 12/06/2022· SERVICE BRAKES

  1. Front passenger brake hose split. 2. While driving the brake hose made an audible pop sound and fluid was released. Had I been driving at a high rate of speed (on an interstate) I could have created a multi-vehicle crash, potentially killing other drivers and, or myself. 3. I have a photo of the split hose. 4. I’ve inspected the issue myself and have photo evidence. It was not difficult to find the malfunctioned part. 5. No warning lamps or notices of failure. I’ve owned several cars, some much older than this current ford fusion and never had this issue with the brake hose. This could have been disastrous. I learned today that NHTSA opened a query into this potential issue in August 2022 and am recommending this be continued or reopened for investigation. This is not something to mess with, brake failure can be lethal.

• 12/06/2017· STEERING

  THE STEERING WILL IS LOOSE AND THERE IS A SIGNIFICANT JIGGLING UP AND DOWN/ SIDE TO SIDE. THIS IS NOT A TIRE OR BRAKE ISSUES. THE STEERING WHEEL IS LOOSE AND WIGGLES EVEN WHEN THE CAR IS NOT RUNNING AND/OR IN PARK. THE CAR HAS ~38K MILES AND THIS PROBLEM STARTED ABOUT A MONTH AGO.

• 12/05/2022· SEATS

  After starting the car and turning on the seat heater Smoke started coming up from under the passenger seat smelling like it was burning.