2015 Ford Explorer

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2025· BACK OVER PREVENTION

  The contact owns a 2015 Ford Explorer. The contact stated that while reversing, the rear view camera displayed a distorted image and turned off. The contact received a recall notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the recall remedy parts were not available. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

• 12/30/2024· STRUCTURE

  The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving in rainy weather conditions, water was leaking into the interior through the front driver’s side and front passenger’s side window. The contact stated upon further inspection, the front driver’s side and passenger’s side A-pillar trim were loosened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that the failure had worsened. The manufacturer was not made aware of the failure. The failure mileage was approximately 185,000. VIN tool confirms parts not available.

• 12/30/2015· FUEL SYSTEM, GASOLINE

  CPSC: I15C0225A: 2015 FORD EXPLORER: CONSUMER STATED THE FUEL LINE WAS CRACKED. *SS THE CONSUMER WAS INFORMED A ROCK MAY HAVE HIT THE FUEL LINE. *JB

• 12/29/2025· STRUCTURE,BACK OVER PREVENTION

  The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted and inverted image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the road's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated.  The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

• 12/29/2021· ENGINE

  Water pump was leaking. Got warning indicating the coolant levels were low. Filled up coolant and was empty a couple weeks later. Was 14 hours of labor to fix. Mechanic said they get ford explorers with the same issue about 2 times per week. Should be a recall.

• 12/29/2021· ENGINEFire

  The contact owns a 2015 Ford Explorer. The contact stated that while driving his vehicle at approximately 50 MPH, the check engine light illuminated, and he smelled as if something was burning. The contact stated that he then pulled over and waited until the smoke cleared before driving the vehicle again. The contact stated that he then took his vehicle to get serviced for an oil change as he thought that may be the cause of the failure he was experiencing. The contact stated that while getting his vehicle serviced he was advised that it was liquid of some sort leaking into the engine. The contact stated he then contacted his independent mechanic to get his vehicle diagnosed. The contact stated it was confirmed by his mechanic there was fluid leaking into the engine and that the failure he was experiencing was identical to vehicles of the same year, make, and model vehicle upon doing research. The contact stated he contacted the manufacturer and was advised to contact NHTSA. The failure mileage was 88,000.

• 12/28/2017· STEERING,SUSPENSION

  STOPPED IN THE STREET TO DO A U-TURN, STARTED MY TURN AND LOST STEERING. DROVE INTO A CURB, GOT OUT OF THE CAR AND DISCOVERED THE LOWER CONTROL ARM HAD SNAPPED IN HALF.

• 12/27/2020· STRUCTURE,SEATS,UNKNOWN OR OTHER

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

• 12/27/2019· ENGINE

  ON MY 2015 FORD EXPLORER XLT, THE WATER PUMP WHICH IS ENCASED INSIDE THE CYCLONE/DURATEC ENGINE, BROKE AND LEAKED COOLANT WHICH WAS MIXED WITH THE OIL, TGE OIL PAN AND THE OIL PUMP CAUSING COMPLETE ENGINE FAILURE. THERE WAS NO ADVANCE WARNING AND FORD HAS NOT ISSUED A RECALL ALTHOUGH A NUMBER OF MODELS HAVE BEEN AFFECTED. THIS CAUSED ME TO HAVE TO REPLACE MY ENGINE AT MY EXPENSE. FORD MOTOR COMPANY HAS NOT TAKEN ANY STEPS TO RESOLVE MY OR THIS ISSUE WITH THE VEHICLE OWNER HAVING TO RESOLVE THE ISSUE AT THEIR OWN EXPENSE.

• 12/27/2017· ENGINE

  TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT NAUSEOUS, SLEEPY, AND HAD HEADACHES. THERE WERE NO WARNING INDICATORS ILLUMINATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN (650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) AND WAS SERVICED PER FORD REFERENCE NUMBER: 17N03 REGARDING THE CARBON MONOXIDE CONCERN. THE DEALER REPAIRED THE PLUGS AND REAR HATCH SEALS, USED FOILED PATCHES ON THE PLUGS ABOVE THE MUFFLER, REPLACED THE DRAIN VALVE, AND REPROGRAMMED THE HVAC SYSTEM. UPON DRIVING THE VEHICLE SEVERAL DAYS LATER, THE CONTACT STILL FELT ILL IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,706.

• 12/27/2017· AIR BAGS,SEAT BELTS

  AIRBAG RESTRAINT SYSTEM WARNING LIGHT STAYS ON ALL THE TIME. FORD SHOULD BE AWARE OF THIS PROBLEMS DUE TO COMPLAINTS LISTED ON SEVERAL WEBSITES AND SERVICE VISITS. PROBLEMS WITH THE INFLATABLE SEAT BELT CONNECTERS AND AIRBAG CONNECTERS. THIS CAUSES THE SAFETY RESTRAINT SYSTEM MALFUNCTION.

• 12/26/2025· ELECTRICAL SYSTEM,STRUCTURE

  The recall campaign from Jan 19,2024 Manufacturer Recall Number24S02 NHTSA Recall Number24V031 has been open since 2024 and has not had a remedy become available. In the meantime, my passenger side pillar has become detached, as warned in the recall. Rain leaks into my car and causes visibility issues. This is worrisome because I do have three young children, one in a car seat right behind the passenger side. In addition, the second recall,Oct 13,2025 Manufacturer Recall Number25SA9 NHTSA Recall Number25v695 is also an extreme issue with my vehicle. The backup camera has malfunctioned several times, almost daily at this point. It also will not notify me of something behind me as it's intended to at times. FORD has yet to remedy either of these.

• 12/26/2024· STRUCTURE

  The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 235,000. VIN tool confirms parts not available.

• 12/26/2023· STRUCTURE

  Passenger side front window trim (column). The rubber seal started flapping on the expressway (60-70mph), followed by the entire trim piece ripping off. Created a significant distraction for driver and passenger. Trim piece flew off vehicle onto a 6 lane highway creating a safety issues for other drivers. There was no previous history of damage/accident involving this trim piece.

• 12/26/2019· STRUCTURE

  TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE ARMREST ON THE FRONT DRIVER'S SIDE DOOR PANEL HAD FRACTURED. THE CONTACT TOOK THE VEHICLE TO GREENWAY MOTORS (LOCATED AT 310 BEDFORD RD, MORRIS, IL 60450, 815-768-1813) AND WAS INFORMED THAT THE REPAIR WAS COVERED PER A CUSTOMER SATISFACTION CAMPAIGN. THE DEALER RESTAPLED THE DOOR PANEL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

• 12/26/2017· EXTERIOR LIGHTING

  ONCOMING CARS ARE CONSTANTLY FLASHING THEIR LIGHTS AT ME BECAUSE THEY THINK THAT MY HEADLIGHTS ARE ON HIGH BEAM. I TOOK MY EXPLORER TO LANDMARK FORD IN TIGARD OREGON TO HAVE THEM VERIFY THAT THE LIGHTS WERE ADJUSTED PROPERLY. I WAS TOLD THAT EVERYTHING MEET SPECIFICATIONS. THE SERVICE MANAGER STATED THE HE AND THE TECHNICIAN HAD THE SAME EXTRA BRIGHT LOW BEAM ISSUES WITH THEIR FORD PICKUPS. I ASKED IF THERE WAS ANOTHER TYPE OF LAMP THAT COULD BE USED, BUT THEY DIDN'T HAVE ANY RECOMMENDATIONS. I DON'T KNOW WHAT ELSE TO DO TO RESOLVE THE ISSUE. I PURCHASED THIS VEHICLE IN JULY 2017.

• 12/26/2017· UNKNOWN OR OTHER

  EXHAUST LEAKING INTO PASSENGER COMPARTMENT ON ACCELERATION.

• 12/24/2017· UNKNOWN OR OTHER

  THERE IS A REPORTED ISSUE ABOUT AN EXHAUST LEAK INSIDE CABIN FOR FORD EXPLORER 2011+ AND I FOUND A SOLUTION FOR THIS ISSUE. I TRIED TO REPORT THIS TO FORD BUT THERE IS NO LUCK, AND FORD IGNORED ME. THE ISSUE IS NOT FROM THE BACK DOOR OR BACK OF THE VEHICLE, IT'S ACTUALLY FROM THE FRONT. THERE IS TWO ISSUES ACTUALLY WHO CAUSING THIS, ONE IS THE HOOD RUBBER THAT LOCATED NEAR TO FRESH AIR INTAKE, I FILLED A SILICON ALL OVER UNDERNEATH THE RUBBER AND THE ISSUE ALMOST GONE 92%, A ALSO COVERED THE FRESH AIR INTAKE WITH DUCT TAPE AND IT'S COMPLETELY GONE, BUT THE DUCT TAPE IS NOT THE SOLUTION. THE OTHER ISSUE IS THERE IS A LEAK FROM THE ENGINE SIDE WHICH CAUSING THE EXHAUST TO FILL THE ENGINE BAY AND THE SMELL FINDS A WAY TO LEAK INSIDE CABIN THROUGH FRESH AIR INTAKE FROM THE FRONT. SINCE A ALOT OF FORD EXPLORERS HAS BEEN REPORTED THEY HAVE A CRACKED MANIFOLD THIS EXPLAIN WHY THIS HAPPENING. AND FORD IS STILL LOOKING IN THE WRONG PLACE TO FIX THIS ISSUE I MADE THIS VIDEO ON YOUTUBE TO EXPLAIN. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TJOKERZ0RZC

• 12/23/2025· STEERING

  on 8/1/25 service steering assist light came on, vehicle was driven to the auto repair shop with no hard codes to diagnose. Vehicle was driven towards home on 8/6/25 and lost all steering within a matter of seconds while on the highway at 60 mph. Steering assist light came on and stabilitrac light flashed. Vehicle had to be towed and rack and pinion needed replacing. Once fixed the vehicle was driven until 9/23/25 infrequently when the steering assist fault came back on and vehicle would not move as steering locked up and the rack and pinion needed to be replaced again. 12/13/25 steering assist light came on while backing up and steering locked up. This is terrifying to say the least.

• 12/22/2025· STRUCTURE,BACK OVER PREVENTION

  The contact owns a 2015 Ford Explorer. The contact stated that the back over prevention camera was inoperable. There were no warning lights illuminated. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer informed the contact that parts were on back order. The manufacturer was contacted and opened a case. The failure mileage was unknown.

• 12/21/2016· STEERING

  THIS CAR WAS BOUGHT NEW WITH LESS THAN A 100 MILES ON IT, AT ABOUT 7000 MILES WHILE ENTERING I 495 FROM A RAMP I STEPPED ON THE GAS AND THE STEERING LOCKED UP I QUICKLY TOOK MY FOOT OFF THE GAS AND THE STEERING UNLOCKED,I VISITED THE DEALER AND COMPLAINED THE CAR WAS CHECKED NO PROBLEM WAS FOUND ,AT 32000MILES I STARTED HEARING NOISES FROM THE FRONT OF THE CAR SOMETIMES WHILE BACKING UP THIS WAS INTERMITTENT AND I WAS NEVER ABLE TO DUPLICATE THE NOISE AT THE DEALER UNTIL I HAD A COMPLETE FAILURE AT 42700+ MILES THE NOISE WAS OCCURRING CONSTANTLY,THE DEALER' S DIAGNOSIS WAS FAILURE OF THE STEERING BOX,I AM NOT AN EXPERT BUT THIS IS A DANGEROUS PROBLEM THE FAILURE OCCURRED WHILE I WAS DRIVING AT 20 MILES PER HOUR ON CITY STREETS,IF I HAD BEEN ON THE FREEWAY AT 70 MILES AN HOUR IT COULD HAVE CREATED AN ACCIDENT WITH INJURIES AND WHO KNOWS WHAT ELSE TALKING TO THE MANUFACTURER IS USELESS MY COMPLAINT WAS AND IS BEEN IGNORED I THINK THIS CAR HAS A DEFECT IN THE STEERING SYSTEM THAT IS WORTH YOUR INVESTIGATING FOR THE CAUSE BEFORE SOMEONE IS SERIOUSLY HURT IN AN ACCIDENT.AS I WRITE THIS THE DEFECTIVE PART IS BEING REPLACED AT A FORD DEALER. *TR

• 12/21/2016· EXTERIOR LIGHTING,VISIBILITY/WIPER

  MY CAR HAS PROJECTION HEADLIGHTS. ON A DARK ROAD, IT APPEARS AS THOUGH THERE IS A BLACK CURTAIN OVER THE TOP HALF OF MY WINDSHIELD. ROAD VISIBILITY IS LIMITED BY THIS, THIS WOULD BE THE CUT OFF LINE WHERE BELOW THE LINE THERE IS LIGHT AND ABOVE IT IS TOTAL DARKNESS. ON BACK ROADS WHERE THERE ARE NO STREET LIGHTS, THIS IS A HORRIBLE BLIND SPOT THAT IS WORSENED BY GOING DOWN HILLS AND AROUND CURVES. GOING DOWN A SLOPE CAUSES THE PROJECTION TO BE SHORTENED TO IMMEDIATELY IN FRONT OF THE VEHICLE. IF THERE WERE PEDESTRIANS OR ANIMALS BEYOND THIS AREA, THEY WOULD BE INVISIBLE. DRIVING OVER BUMPS IN THE ROAD MAKE THE CUT OFF LINE BOUNCE AROUND, QUICKLY BECOMING ANNOYING AS WELL AS DANGEROUS. ANYTHING ABOVE THIS CUT OFF LINE IS INVISIBLE, SUCH AS ROAD SIGNS. ON A PERFECTLY STRAIGHT AND LEVEL ROAD THE LIGHTS ARE BEARABLE. *TR

• 12/20/2024· STRUCTURE

  The contact owns a 2015 Ford Explorer The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/20/2017· UNKNOWN OR OTHER

  MY TRUCK WHEN IN MOTION WITH VENTILATION SYSTEM ON A/C OR HEAT GOING IN HIGHWAY SPEED AND SOME RESIDENTIAL SPEED THE VENTS KICKS OUT FUMES CARBON , EGGS SMELL ,AND GAS SMELL THAT HAS AFFECT MY ABILITY WHEN I OPERATE TRUCK

• 12/19/2024· WHEELS,TRACTION CONTROL SYSTEM

  The contact owns a 2015 Ford Explorer. The contact stated while driving around a curb and while making a turn, the wheels locked up. The traction control warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the sensor needed to be cleaned. There was no failure with the wheels. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer for assistance. The approximate failure mileage was 150,000.

• 12/19/2017· UNKNOWN OR OTHER

  2015 FORD EXPLORER WITH CARBON MONOXIDE INSIDE THE CABIN OF OUR VEHICLE MAKING US VERY SICK FOR 2 1/2 YEARS. FORD DEALERSHIP (STERLING FORD OPELOUSAS, LA) HAS BEEN TELLING US ALL OF THAT TIME THERE IS NOTHING WRONG WITH OUR VEHICLE. WE HAD A SMOKE TEST PERFORMED ON THE EXHAUST SYSTEM OF OUR VEHICLE AND FOUND 3 EXHAUST LEAKS THAT ARE RELEASING EXHAUST FUMES THAT CONTAIN CARBON MONOXIDE. WE HAVE PROOF! WE ALSO HAVE PROOF OF THE CARBON MONOXIDE INSIDE OF OUR VEHICLE! SO FORD OBVIOUSLY HAS A PROBLEM WITH THIS ON OUR VEHICLE. ALL OF THIS CARBON MONOXIDE IS THEN ENTERING THE VEHICLE WITH ALL OF THE OVER 80 ENTRY POINTS THAT HAVE BEEN IDENTIFIED. PLEASE PUT A PORTABLE HAND HELD CARBON MONOXIDE DETECTOR IN YOUR VEHICLE, NOT A HOME DETECTOR! THESE HOME DETECTORS DO NOT REGISTER THE CARBON MONOXIDE IMMEDIATELY. FORD NEEDS TO HAVE TO BUYBACK ALL OF THESE ROLLING GAS CHAMBERS FOR A FULL REFUND TO THEIR CUSTOMERS. THIS IS FRAUD WHAT FORD IS DOING. THE FORD EXECUTIVES THAT ARE MAKING STATEMENTS THAT THESE VEHICLES ARE SAFE TO DRIVE, NEED TO GO TO JAIL! FORD PLEASE STOP LYING TO YOUR CUSTOMERS ABOUT THESE VERY SERIOUS ISSUES. DO THOSE SAME FORD EXECUTIVES DRIVE A FORD WITH CARBON MONOXIDE IN THEM? THEY NEED TO! WE ARE NOT HAPPY ABOUT SPENDING THIS MUCH MONEY ON A VEHICLE WE CAN'T EVEN USE! MUCH LESS KILLING US!

• 12/18/2018· ENGINE

  WHEN ACCELERATING, SMELL FUMES AND ONSET OF DIZZINESS AND BLURRED VISION WHILE DRIVING. IMMEDIATELY SLOWED DOWN (ALMOST TO A STOP) IN MID TRAFFIC AND OPENED WINDOWS, ALLOWING FRESH AIR TO BLOW IN. DIZZINESS WENT AWAY AFTER A MINUTE OR TWO. HAPPENED TWICE...VERY SCARY EXPERIENCE. CARBON MONOXIDE POISONING? NEVER EXPERIENCE THIS BEFORE NOR OUTSIDE OF VEHICLE. ALREADY HAD EXHAUST PROBLEM FIX BY DEALER...STILL HAVING ISSUES. THIS IS GETTING DANGEROUS.

• 12/18/2017· UNKNOWN OR OTHER

  FORD EXPLORERS EXHAUST LEAK OF CARBON MONOXIDE. WHILE DRIVING I'VE EXPERIENCED LIGHT HEADEDNESS, HEAD ACHES AND FEELING FAINT.

• 12/18/2017· ENGINE

  THERE IS A STRONG SMELL OF WHAT I COULD ONLY AT FIRST DESCRIBE AS NATURAL GAS OR PROPANE (ROTTEN EGGS) ENTERING THE CABIN. IT WAS COMPOUNDED WHEN I PUT TURNED THE CABIN HEAT ON. WITH WINTER UPON US THE SMELL ENTERS THE HEATING DUCTS MAKING IT NEARLY UNBEARABLE. FURTHERMORE WHILE DRIVING UNDER NORMAL ACCELERATION ON A MINOR ROAD THERE WAS AN AUDIBLE POP (AS IF A HOSE BENEATH THE ENGINE CAME OFF) AND A FLUTTERING NOISE WITH LOSS OF POWER. I AM ASSUMING A TURBO OR WASTE GATE HOSE CAME OFF ON ITS OWN. ONCE THE HOSE POPPED OFF THE SMELL WAS UNDENIABLY SINGED MOTOR OIL. AFTER 30 YEARS OF DOING OIL CHANGES I CAN ASSURE YOU IT IS THE SMELL OF BURNING MOTOR OIL. I HAVE SEEN MANY SUCH ODOR COMPLAINTS ON THE 3.5 LITRE ECO BOOST TURBO. THERE IS DEFINITELY A PROBLEM AFFECTING MANY IF NOT ALL TURBO ECO BOOST ENGINES. PLEASE INVESTIGATE THIS DANGEROUS NOXIOUS SINGED OIL ODOR. I PURCHASED THIS VEHICLE IN MAY 2017 AS A CERTIFIED USED CAR, IT IS CURRENTLY IN THE DEALERSHIP FOR REPAIR. I AM AVAILABLE TO ASSIST IN ANY WAY TO HELP WITH THE INVESTIGATION. I AM AN OWNER OF A VEHICLE WITH THE TAKATA RECALL, THIS CONDITION AND NAUSEATING SMELL IS FAR FAR WORSE. PLEASE HELP.

• 12/17/2025· ENGINE

  The contact owns a 2015 Ford Explorer. The contact stated that on several occasions, while starting the vehicle and while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the long block assembly had failed, and that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was not available.

• 12/17/2024· BACK OVER PREVENTION

  The contact owns a 2015 Ford Explorer. The contact stated that while reversing, the backup camera image was displayed on the wrong side of the screen creating a visibility hazard for the driver. The vehicle was taken to an independent mechanic who diagnosed that the camera unit was faulty and needed to be replaced. The backup camera was replaced, and the vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.

• 12/17/2020· AIR BAGS

  AIR BAG LIGHT CAME ON ON THE DISPLAY. TOOK IT IN FOR DIAGNOSTICS AND IT WAS DETERMINED TO BE A WIRE HARNESS THAT NEEDS REPLACING, UNTIL ALMOST 900 DOLLARS IS SPENT TO HAVE THE WIRE HARNESS REPLACED ALL AIRBAGS IN THE VEHICLE ARE INACTIVE. THIS IS AN ISSUE NUMEROUS FORD EXPLORER ISSUES FACE AND IT IS PRETTY CLOSE TO BEING HELD HOSTAGE BY FORD. SEATS AND CARPETING HAVE TO BE REMOVED FOR THE WIRE HARNESS TO BE ACCESSED, THIS IS A DESIGN FLAW AT BEST AS USERS CAN'T REALLY ACCESS IT SO HOW COULD THEY HARM THE SYSTEM? IT IS ABSURD THAT TO HAVE WORKING AIRBAGS IN OUR VEHICLE WE HAVE TO SPEND ANYTHING IF WE DIDN'T COMMIT ANY ERROR, NOR IS THERE ANY REAL PROTECTION IF IT WERE TO HAPPEN AGAIN. THIS IS QUITE A LARGE SAFETY CONCERN, I'VE SEEN COUNTLESS COMPLAINTS ONLINE WITH THIS ISSUE AND WAS TOLD BY THE SERVICE ADVISOR AT FORD 'WE HAVE PEOPLE COME IN FOR THIS ALL THE TIME'.

• 12/17/2020· SUSPENSION

  FORD IS TAKING APPOINTMENTS FOR RECALL REPLACEMENT OF ORIGNAL RECALL PART BUT THEN WHEN YOU SHOW UP TO DEALERSHIP BEING TOLD NO IDEA WHEN PARTS WILL BE IN DUE TO COVID , RECALL NOTICE SAID THIS IS SAFETY ISSUE BUT WE ARE TOLD TO KEEP COMING BACK NEXT YEAR; SHOULD NOT THEY TELL US PRIOR TO TAKING OFF WORK AND COMING IN THAT RECALL NOTICE IS JOKE AND PLANS ARE NOT UNTIL NEXT YEAR TO POTENTIALLY FIX? FORD CORP WAS JUST AS USELESS AS FAR AS BEING PROACTIVE AND WHEN THIS CAN BE FIXED. IT SHOULD NOT BE JOB TO POLICE FORD TO SEE WHEN PARTS ARE IN AND NOT SURE WHY YOU DID NOTICE IF CAN NOT BE REPAIRED, RECALL NOTICE 20V-675. I UNDERSTAND COVID DELAYS BUT AS ESSENTIAL WORKER WHO WILL BE DRIVING THIS CAR TO WORK EVERY DAY SEEMS A CRAZY WAY TO RUN RECALL. IF IN CRASH AT LEAST I AM ON RECORD TO ALL OF YOU.

• 12/17/2019· AIR BAGS

  AIRBAG SENSOR CAME ON AT ABOUT 55,000 MILES. WENT TO DEALER AND THEY PUT ON COMPUTER; TOLD IT IS TSB 16-0001. DEALER SUGGESTED TO REPLACE THE AIRBAG HARNESS, WITH CONNECTORS REPLACED FOR $963.17, B/C WARRANTY EXPIRED AT 60,000 MILES. THIS IS A SAFETY ISSUE AS NONE OF THE AIRBAGS IN THE CAR WILL DEPLOY UNLESS I PAY FORD FOR A PART THAT HAS NO MOVING PARTS. LOOKING TO SEE IF AFTERMARKET WARRANTY WILL COVER. I SEE MULTIPLE PEOPLE WITH SAME ISSUE HAVE REPORTED THIS SO THERE SHOULD BE A RECALL SINCE IT IS A SAFETY ISSUE, POTENTIALLY FOR CHILDREN.

• 12/17/2018· ELECTRICAL SYSTEM,AIR BAGS

  I'VE RECENTLY NOTICED MY AIRBAG LIGHT ON IN MY VEHICLE DASHBOARD. I RAN A SCAN TOOL BUT NOTHING IS BEING PICKED UP BY THE SCANNER. NOT SURE WHAT I NEED TO DO NEXT. I'VE ONLY OWNED THE VEHICLE FOR A FEW MONTHS NOW. ITS USED BUT DOESNT LOOK LIKE ITS BEEN IN ANY ACCIDENTS. I DID JUST HAVE MY CAR CLEANED AT A CAR WASH AND THEY CLEANED OUT THE CAR. I WONDER IF THEY HIT THE WIRING UNDER THE SEATS TRYING TO CLEAN THE 3RD ROW SEATING AREA?

• 12/16/2024· STRUCTURE

  The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side windshield exterior A-pillar trim had fractured, and the driver's side windshield exterior A-pillar trim had partially detached. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

• 12/16/2022· POWER TRAIN

  smell coming into cabin for explorer from vent, leak under vehicle, ford dealer says he didnt see a leak transmission shifted fine but he shut the vents off when he test drove the car to check for noise. took to dealer 3 times. PTU problem needs to be fixed on Explorer, money is tight and with inflation on the rise, i would think Ford wold do better helping customers with their problems, they need a way to work to pay the payment bc they want the car/truck/suv. DO BETTER.HAPPY HOLIDAYS!!!!

• 12/16/2017· AIR BAGS,SEAT BELTS

  THE AIRBAG WARNING LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY OVER THE LAST YEAR OR SO. I TOOK MY VEHICLE TO KEN GRODY FORD ON SEPTEMBER 26, 2017 AND ASKED THEM TO LOOK AT IT BUT WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG. THE LIGHT NOW IS ON ALL OF THE TIME. I RAN A VEHICLE HEALTH REPORT AND IT INDICATED "RESTRAINTS & DRIVER ASSISTANCE - URGENT SERVICE REQUIRED! - INDICATES AN ISSUE WITH THE SUPPLEMENTARY RESTRAINT SYSTEM WHICH INCLUDES THE AIR BAGS AND SEAT BELT BUCKLE PRETENSIONERS"

• 12/15/2025· STRUCTURE

  Exterior A-pillar trim and rubber strip on both sides has detached from vehicle on the highway. The sides got detached on separate occasions. While driving on the highway, the driver side rubberstrip got detached in one end, starting to flap back and forth over the windscreen, making a lot of noise and obstructing the view. The trim did not come off that time. The passenger side entire trim flew off completely on the highway causing a hazard for other drivers. There is a recall, 24S02 since 2 years ago in relation to this but Ford has not yet been able to address the issue. I received another letter from them to immediately call the dealer to schedule inspection and repair. However, the dealer keeps telling me that the parts have been on backorder for over a year and they cannot address the issue without the parts. How long is it reasonable to wait for this hazard to be addressed?

• 12/15/2022· AIR BAGS

  Air Bag system wire harness and components continually fail resulting in inoperable airbag system. Risk of injury to driver and passengers as airbags will not deploy while SRS Error light is occuring.

• 12/15/2022· ENGINE

  In 2015, when I leased a Ford Explorer XLT, I was never made aware or otherwise notified that a host of Ford models, including the 2015 Ford Explorer XLT had a long known design flaw in which the water pump, encased in the engine block, had a history of prematurely breaking and causing engine coolant to enter the engine and mix with the oil, and also into the oil pan, causing total engine failure, with no advance warning to and at the peril of the vehicle owner or operator, when the vehicle may come to a complete standstill or stop in traffic or in any operation placing the operator at risk of injury or in jeopardy of causing an accident or being subject to becoming an accident victim, plus creating the need to replace a new engine or a rebuilt engine into the vehicle. catastrophic damage in 2011 to 2020 models, with the replacement costs having to be borne by the owner of said vehicle because no recall had been undertaken, despite of their being a host of victimized owners. This incident happened to me and the 2015 Ford Explorer XLT vehicle I was driving. It occurred while I was in traffic and the exception caused total engine failure with no advance warning, no instrument panel warning and the entire engine had to be replaced at my personal cost of over $7,000. I attempted to negotiate with Ford Motor Company to no avail, and I had to expend the funds to acquire and install a rebuilt engine, at my own expense, to be able to continue to use the vehicle for my livelihood. Numerous correspondence with the dealership of origin, Liccardi Ford of Watchung, NJ, and the Ford Motor Company were fruitless. With all of the incidents and all the victims of this design flaw, a recall should have, in my opinion, resulted, but it did not. To my knowledge, which I have not been able to confirm, the design was corrected in newer models, but no assistance was afforded to the owners of the affected vehicles. I have sold the vehicle and it is not available for inspection.

• 12/15/2020· AIR BAGS

  AIR BAG LIGHT CAME ON AROUND 58,000 MILES. GOT IT DIAGNOSED BY MAC HAIK FORD PASADENA. DEALER SAID IT WAS AN ISSUE IN THE AIRBAG WIRING HARNESS UNDER THE REAR SEATS AND FALLS UNDER TSB 16-0001. THE AIR BAGS THROUGHOUT THE CAR WILL NOT DEPLOY BECAUSE OF THIS MAJOR SAFETY ISSUE.

• 12/15/2017· ENGINE

  THERE IS A BAD EXHAUST SMELL INSIDE THE CABIN OF THE VEHICLE. MOSTLY WHEN THE HVAC IS ON DEFROST. UPON INSPECTION, THERE SEEMS TO BE A CRACKED EXHAUST MANIFOLD. THIS SMELL HAPPENS THE STRONGEST WHEN IT'S COLDER OUT, AT IDLE, AND WHILE DRIVING.

• 12/15/2016· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT A FUEL ODOR EMITTED FROM THE VEHICLE WHEN THE HEATER WAS ACTIVATED THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. UPDATED 02/03/17*LJ *CN

• 12/15/2014· SERVICE BRAKES

  I WAS DRIVING YESTERDAY AND A MESSAGE POPPED UP "TERRAIN MANAGEMENT SYSTEM FAULT" AND THEN ALL OF A SUDDEN, A CHECK BRAKES MESSAGE SHOWED, LEAVING THE BRAKE INDICATOR, ABS MESSAGE SAYING IT IS OFF AND AN "AWD OFF" MESSAGE. THIS HAPPENED REPEATEDLY EVEN AFTER TURNING THE CAR OFF FOR HOURS AND RESTARTING. PICTURES WERE TAKEN OF THE MESSAGES AND IT WAS DROPPED AT THE SERVICE DEPARTMENT OF THE LOCAL FORD DEALERSHIP. THEY ORIGINALLY THOUGHT IT WAS A BAD ABS SENSOR, BUT UPON FURTHER INVESTIGATION, SOMETHING IS REALLY WRONG IN THE COMPUTER AND SOME OTHER MODULES, THEY DID NOT EVEN GIVE US A TIME FRAME FOR COMPLETION. THIS IS NEXT YEARS MODEL AND WE HAVE ONLY OWNED IT FOR 1 MONTH, NOT A GOOD SIGN. NOT SURE IF OTHER PEOPLE ARE HAVING THIS ISSUE, BUT THEY MIGHT SOON. THE DEALERSHIP WOULD ALSO NOT SAY IF IT WAS/IS DANGEROUS TO DRIVE WITH ALL OF THE ERRORS POPPING UP. *TR

• 12/14/2015· ENGINE

  DURING MODERATE TO HEAVY ACCELERATION, SULFUR-LIKE EXHAUST FUMES ENTER THE CABIN THROUGH THE A/C VENTS CAUSING AN UNBEARABLE SMELL. TSBS HAVE BEEN PERFORMED, INCLUDING A NEW EXHAUST SYSTEM, WITH NO POSITIVE RESULTS. PROBLEM STILL EXISTS. I AM CONVINCED IT IS DIRECTLY ASSOCIATED WITH A/C CONTROL UNIT AND THE 3.5L ENGINE. ECO-BOOSTS DO NOT PRODUCE THE SMELL. I EVEN ASKED A POLICE OFFICER ABOUT HIS UNIT, AND NO COMPLAINTS. THEY DRIVE ECO-BOOST ENGINES.

• 12/13/2019· AIR BAGS

  A LIGHT ON MY INSTRUMENT CLUSTER CAME ON. IT ILLUMINATES A MAN STRAPPED IN HIS SEAT WITH A DEPLOYED AIR BAG IN FRONT OF HIM. THE LIGHT STAYS ON. ACCORDING TO ME RESEARCH, THE PROBLEM IS COMMON TO 2015 FORD EXPLORERS. THERE IS A WIRING HARNESS UNDER THE SEAT THAT HAS BEEN FRAYED BY THE MOVEMENT OF THE SEAT WHEN IT IS BEING ADJUSTED BY THE DRIVER. THE COST TO HAVE REPAIRS MADE IS ANYWHERE FROM $1000 TO $1400. I AM TOLD THAT UNTIL IT IS REPAIRED, THE AIRBAGS WILL NOT DEPLOY. THAT SEEMS TO ME LIKE AN UNNECESSARY DESIGN FLAW, AND IT CREATES A DANGEROUS CONDITION WITH THE VEHICLE. I DON'T HAVE THE MONEY TO HAVE MINE REPAIRED, SO I GUESS I'LL JUST HAVE TO BE CAREFUL AND HOPE FOR THE BEST...

• 12/13/2018· UNKNOWN OR OTHER

  - NOTICED ON GOING FOUL NATURAL GAS SMELL THAT AFTER A FEW MINUTES GIVE ME A HEADACHE . CAN'T DRIVE MORE THAN 15 MINUTES BEFORE I NEED TO GET OUT TO CATCH MY BREATH AND BREATHE FRESH AIR. THE DEALERSHIP CLAIMS THAT IT'S THE "PTU" ( NOT SURE WAHT THAT IS ) AND APPARENTLY NO RECALL. WHY IS THIS DANGEROUS FAILURE NOT IDENTIFIED FOR A LIFE SAFETY " RECALL". I AM NOT SURE HOW MANY EXPLORERS THIS IS AFFECTING BUT IT CAN'T BE JUST MINE....

• 12/13/2015· FUEL/PROPULSION SYSTEM

  WHEN ACCELERATE QUICKLY EXHAUST FUMES ENTER INTO CABIN OF VEHICLE.

• 12/12/2025· STEERING,POWER TRAIN,UNKNOWN OR OTHER

  I am filing an official safety complaint regarding my 2015 Ford Explorer Sport 3.5L due to a dangerous and sudden power-steering failure that occurred while I was driving with my children in the vehicle. There were no warning lights, alerts, or symptoms leading up to the failure. The power steering went out instantly and without any indication that something was wrong. The moment it failed, the steering wheel locked up and became extremely difficult to turn, nearly causing multiple accidents. I had children in the car at the time, and this situation created an immediate and severe safety hazard for everyone in my vehicle and on the road. After this happened, I contacted (by phone) Ford directly. Without any inspection, hesitation, or further explanation, I was immediately told that the vehicle “needs a new steering rack and pinion.” The quoted repair cost exceeds $3,000, on a vehicle I am still paying $500 a month for. I have since discovered that there are thousands of other Ford Explorer owners reporting the exact same issue, with the same model years, same sudden failure, and the same required repair. This is clearly not an isolated incident. This pattern strongly indicates a widespread manufacturing or component defect that poses a significant risk of injury or death. I am deeply concerned that Ford has not issued a formal recall for a problem that can cause an immediate loss of steering control at highway speeds and in everyday driving conditions. The number of publicly documented complaints online demonstrates that this is a systemic and dangerous failure that should not be ignored. I am requesting that NHTSA fully investigate this issue and require Ford Motor Company to issue a recall for the defective steering rack/power steering system in the 2015 Ford Explorer Sport 3.5L ecoboost w/o park assist, as well as any related model years or trims using the same components. Vehicle is available for inspection.