2015 Ford Escape

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2020· POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

  WHILE DRIVING DOWN HILL THE VEHICLE WAS REVVING UP TO ALMOST 5RPMS WHILE BREAKING... WAS NOT SHIFTING INTO LOWER GEAR.. PULLED IN TO GET GAS.. WENT TO BACK UP WITH REVERSE.. THEN SHIFTED GEAR INTO DRIVE .. AND THE VEHICLE WAS STILL IN REVERSE... PUSHED THE SHIFTER TO PARK AND THEN BACK INTO DRIVER AND CAR WAS STILL DRIVING IN RESERVE...PUSHED BACK INTO PARK ... SWITCHED SEATS WITH MY HUSBAND ... HE GOT INTO DRIVER SEAT AND THE SHIFTER WAS STUCK IN PARK.. BUT WAS NOT REGISTERING ON DASH BOARD.. ACCORDING TO THE DASHBOARD IT WAS IN REVERSE ... HUSBAND REVERSED THE CAR INTO A PARKING SPOT .. HE KEPT TRYING TO PULL THE SHIFTER TO GO INTO DRIVE... BUT IT WAS LOCKED ON PARK... SO HE MANUALLY WENT IN TO SHIFT THE GEARS AND WAS ABLE TO MOVE THE SHIFTER MANUALLY ... BUT IT STILL WAS NOT RECOGNIZING IT ON THE DASHBOARD... THERE WAS NO WARNING SIGN ... NO ALERTS ON THE DASH.... WHILE HUSBAND WAS TRYING TO GET THE SHIFTER TO REGISTER ON DASH... ALL LIGHTS ON DASH STARTED FLICKERING... SO THEN WE THOUGHT IT WAS REFERRING TO THE BATTERY... BECAUSE SOON AFTER THERE WAS NO POWERED AT ALL TO THE VEHICLE... BUT THE VEHICLE WAS STILL MOVING IN REVERSE.. WE PUT E BRAKE ON CALLED A FRIEND AND HAD HIM JUMP US .. DID ABSOLUTELY NOTHING ... SO NOW CAR IS STRANDED IN A PARKING LOT UNTIL TOMORROW... ALL THIS GOING ON WITH AN INFANT AND 5 YEAR OLD .. IN FREEZING COLD WEATHER... SOMETHING NEEDS TO BE DONE WITH THESE FORD ESCAPES BEFORE SOMEONE GETS KILLED! FOR THE AMOUNT OF COMPLAINTS I AM SEEING ON THIS FEATURE WITH THE 2015.. YOU WOULD THINK SOMETHING WOULD BE DONE... THIS IS DANGEROUS AND. ABSOLUTELY UNCALLED FOR... GET THESE [XXX] CARS OFF THE MARKET! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 12/30/2024· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  We were driving down the highway when the ford escape shut down and the the check engine light came on for the Evap system several parts have been replaced but I get the same code and the car is dying at idle and losing power a different times while driving

• 12/30/2021· POWER TRAIN

  The transmission shift cable fell off the transmission shift lever in the engine compartment. The plastic bushing that holds the shift cable in place is worn out or defective. Ford has a replacement part (#DG9Z-7K340-A) and a new cover cap to protect the bushing now. Wondering why this is not a safety recall. The linkage fell off while my wife was parking the vehicle in sub-zero weather. She had the shifter in park, but the vehicle was actually in neutral or reverse. The vehicles engine could be started or stopped, would not drive, but could roll. Luckily it was on level ground when it happened. Ford has the same problem on earlier year models but not on our model year. The Ford dealer told me that there were no recalls or TSBs for my VIN model.

• 12/30/2020· POWER TRAIN

  IT FIRST STARTED WHILE SITTING AT A LIGHT AND THE GEARS SHIFTED ON THEIR OWN KIND OF FELT LIKE IT JUST CLICKED INTO PLACE. I CONTINUED TO DRIVE AS NO CHECK ENGINE LIGHT CAME ON AND IT WAS FEELING FINE. I WAS DRIVING DOWN A HILL AT 45 MPH AND THEN ALL OF A SUDDEN MY RPMS SHOT FROM A 2.5/3 TO A 7RPM RIGHT BACK DOWN TO A 1RPM AND THIS TOOK ME IMMEDIATELY DOWN TO 26MPH THIS TOTALLY FREAKED ME OUT AS I HAVE NEVER HAD THIS ISSUE AND WAS ON A BUSY ROAD. I IMMEDIATELY PULLED OVER AND PUT MY HAZARDS ON.... I WAS NOT IN A SAFE SPOT SO I DECIDED TO TRY TO DRIVE THE CAR TO A ROAD OFF THE MAIN ROAD WHEN I DID THIS THE CAR WAS NOT EVEN ALLOWING ME TO ACCELERATE. I SAT THERE HOPING NO ONE HIT ME TURNED THE CAR OFF AND THEN IT WAS DRIVABLE AGAIN. I HAD IT TOWED TO MY HOUSE AS COVID MECHANICS WERE CLOSED FOR THE WEEKEND. I THEN HAD IT TOWED TO A MECHANIC WHO WAS TRUSTED WHO MENTIONED IT WAS THE TRANSMISSION, WHICH MY CAR DOESNT EVEN HAVE 100,000. I DID NOT HAVE IT FIXED THERE AS I TOOK IT TO FROD NOW TO HAVE A LOOK THEY WANTED ME TO PAY 1400$ TO JUST OPEN THE TRANSMISSION WHEN THEY ALREADY KNEW IT WAS THE TRANSMISSION. I IMMEDIATELY CALLED FORD CUSTOMER SERVICE AND EXPLAINED THAT THEY STAND BUY THERE RELIABILITY AS THEY MENTION THAT ALL THERE CARS ARE AND EXPLAINED THAT WAS ONE OF THE REASONS I PURCHASED MY CAR HOWEVER, THEIR RELIABILITY HAS FAILED!!! I THEN SAID THEY ALSO MENTION THAT THEY HAVE GREAT CUSTOMER SATISFACTION AND AIM TO PLEASE THEIR CUSTOMERS. SO I ASKED FOR A GOODWILL SINCE THE RELAIBILTY FAILED. I HAVE BEEN PUSHED AROUND AND GONE IN CIRCLES WITH THE PERSON WHOM HAS OPENED MY CLAIM# AND HAVE BEEN ON THE PHONE FOR MULTIPLE DAYS ON MULTIPLE ACCOUNTS AND HAVE GOTTEN NO FEEDBACK. I WORK ACROSS THE STREET AND CAN ACCESS THEM WHY CANT THEY? I AM STILL WAITING TO HEAR WHAT GOODWILL THEY CAN GIVE!!!TRANSMIIONS SHOULD LAST AT LEAST 100,000 MILES WHY HASNT THIS ONE?!?!?!?!?!?!?!

• 12/30/2017· STRUCTURE,FUEL/PROPULSION SYSTEM

  1 MES QUE COMPR Y ME DI CUENTA QUE YA NO CIERRA LO E TRADO EN MOVIMIENTO NO A PASADO NINGN ACCIDENTE.SOLO QUE ENTRE MS MS SE ABRE

• 12/29/2020· UNKNOWN OR OTHERFire

  CAR CAUGHT FIRE WHEN I WAS NOT IN IT PERIOD FROM WHAT I HAVE READ THERE WAS A CARBON MONOXIDE LEAK IN THE FRONT CABIN IN MANY OF THESE CARS THAT COULD SPONTANEOUSLY COMBUST WHICH IS WHAT HAPPENED.

• 12/29/2019· STRUCTURE

  DURING MY LAST OIL CHANGE, 12/23/2019, I WAS TOLD THE TECHNICIAN TOLD HE COULD NOT RE-ATTACH MY "SPLASH SHIELD" DUE EXCESSIVE RUST WHERE THE SHIELD FASTENERS ARE SUPPOSED TO HOLD THE SHIELD IN PLACE. APPROXIMATELY 10 SCREWS CANNOT BE RE-INSTALLED DUE TO RUST. THIS SHIELD IF RE-ATTACHED COULD HAVE FALLEN OFF DURING OPERATION CAUSING UNKNOWN MULTIPLE ISSUES INCLUDING CAUSING A CRASH. MY PROBLEM OCCURRED DURING AN OIL CHANGE, SO I WAS STATIONARY IN THE OIL CHANGE SHOP.

• 12/29/2015· SERVICE BRAKES

  REAR ROTORS HAD EXCESSIVE RUST AFTER 5000 MIES. CAUSED REAR BRAKES TO GRIND AND MAKE LOUD NOISE. ALSO CAUSED A ONE TIME BACK UP FOR REAR BRAKES NOT TO WORK. FORD DEALERSHIP IN DICKSON, TN DID A GREAT JOB OF FIXING THE PROBLEM. THEIR SERVICE DEPT WAS EXCELLENT.

• 12/28/2025· ENGINE

  Engine began giving white smoke from exhaust at start up. 2 Mechanics have checked it and said it’s a well Known coolant intrusion issue with these ford eco boost engines. High risk of overheating and engine failure (while driving, which is a major safety risk for my family).

• 12/28/2024· ENGINE

  The engine failed at 96,000 miles and we had it replaced with a new engine. Then at 131,000 miles the dealer stated that the engine has failed again and needs to be replaced because there is some delaminating happening in the engine. The 1.6L ecoboost engine is known for early failure. The new engine is only 3 months out of warranty and Ford will do nothing to assist in the engine replacement.

• 12/28/2020· POWER TRAIN,ENGINE

  PURCHASED A NEW 2015 ESCAPE HAVE HAD IT IN THE DEALER MULTI TIMES FOR TURBO REPLACEMENT AND THE HEADS REPLACED. WAS SMELLING COOLANT IN THE CAR TOOK IT TO THE SAME DEALER FOR REPAIR. THAT WAS OVER 7 WEEKS AGO. FORDS WILL NOT APPROVE THE REPAIR THAT WAS CAUSED BY THE COOLANT LEAKING INTO THE ENGINE. I HAVE A ACTIVE POWERTRAIN AND FORD ESP WARRANTY.

• 12/28/2018· WHEELS

  I HAVE A FLAT TIRE. WHEN GOING TO CHANGE IT, I FOUND THAT THE LUG WRENCH WOULD NOT FIT THE LUG NUTS ON THE WHEELS. I WAS TOLD AT THE FORD DEALER THAT THE LUG NUTS SWELLED SO THE LUG WTENCH WOULD NO LONGER FIT THE LUGS PREVENTING THE TIRE FROM BEING REMOVED. I FEEL THIS IS A SAFETY HAZARD SINCE YOU CAN'T CHANGE THE TIRE. I WAS STUCK ON THE SIDE OF A MAJOR HIGHWAY FOR OVER 3 HOURS WAITING FOR ASSISTANCE AND HAD TO PURCHASE NEW LUG NUTS FOR MY CAR BECAUSE THEY WERE CHEWED UP GETTING THEM REMOVED. THEY WERE ALSO HARD TO TIGHTEN WHEN PUTTING ON THE SPARE TIRE.

• 12/27/2022· ENGINE

  lack of coolant circulation resulting in the engine overheating. This has caused a possible crack in the cylinder head. Lost power while driving on the freeway. The system is available for inspection. My safety and the safety of my minor son was at risk. Warnings came on for overheating, check engine light, and safe mode put on while on the free way so could not accelerate.

• 12/27/2019· ENGINE

  FIRST INCIDENT OCCURRED WHEN I STOPPED FOR GAS. THE CAR WOULD NOT START AFTER REFUELING. A FEW MINUTES LATER IT STARTED AND RAN WITH NO PROBLEMS. THE SECOND TIME I WAS ENTERING A COUNTY HIGHWAY AT APP. 35 MPH AND THE CAR STALLED OUT. I WAS ABLE TO DRIFT ONTO THE SHOULDER AND THE CAR RESTARTED A FEW MINUTES LATER AND RAN NORMALLY. THE THIRD TIME, APPROXIMATELY A WEEK LATER, I WAS DRIVING IN THE PARKING LOT OF A SHOPPING MALL AT APP 20 MPH. THERE WAS A LOUD, CONTINUOUS NOISE FROM THE REAR OF THE VEHICLE WHICH SOUNDED LIKE I WAS DRAGGING AN OBJECT. THE CAR THEN STALLED AND WOULD NOT START FOR A FEW MINUTES. IT NOW RUNS NORMALLY BUT I HAVE SCHEDULED AN APPOINTMENT WITH CAPITAL FORD OF WILMINGTON, NC FOR 12/31/2019. EACH TIME THE STALLING HAPPENED, IT SEEMED AS IF THE ENGINE WAS NOT GETTING ANY GAS.

• 12/25/2025· ENGINE

  Coolant leak has been checked by mechanic to not be due to problems with any hoses or connections within the coolant system. Inspection is available upon request. The issue has caused the coolant level to drop below the minimum coolant level 4 times within 3 months with no warning or visible leaking occurring. This has been a regular occurrence with this vehicle for several months now.

• 12/24/2020· POWER TRAIN

  TRANSMISSION IS NOT SHIFTING CORRECTLY FROM REVERSE INTO DRIVE. ALSO DOES NOT SHIFT THROUGH THE SPEEDS AND THE RPM REACHES 5000. SHIFTING IS UNPREDICTABLE AND VERY GLITCHY. DANGEROUS IN CERTAIN CONDITIONS BECAUSE CAR DOES NOT ACCELERATE PROPERLY. REVERSE TO FORWARD DIRECTION IS UNPREDICTABLE. WORSE IN COLD CONDITIONS. CAR IS DANGEROUS TO DRIVE. CONDITION HAS WORSENED AND NOW NEED A NEW TRANSMISSION AT 64,000 KM.

• 12/23/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)Fire

  I WAS SITTING I THE TRUCK LETTING IT WARM UP BEFORE I STARTED MY DAY I WAS SCROLLING THREW MY PHONE I LOOKED UP I SAW HUDGE FLAMES I REACHED TO UNLOCK THE DOOR WHEN I REALIZED THE LOCKS STOPPED WORKING I WAS LOCKED IN THE CAR LUCKILY I HAD MY WINDOWS CRACKED ENOUGH TO REACH OUT AND OPEN THE DOOR THE RADIO BLEW UP ON MY WAY OUT THE CAR IT WAS SO HOT I DIDN'T EXPECT ANYTHING I NEVER HAD THIS PROBLEM BEFORE SCARED ME TO DEATH WORST CAR EXPERIENCE OF MY LIFE I WAS SCARED TO DEATH I CAN'T EXPLAIN HOW BAD I FEEL MY TRUCK WAS MY NEW BEST FRIEND I KEPT THE TRUCK CLEAN PRETTY I'M HURT IT'S BURNED ALL UP ALMOST TOOK MY LIFE IF I WOULD HAVE LOOK UP ANY LATER I WOULD HAVE DIED

• 12/22/2025· BACK OVER PREVENTION

  The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the rear-view camera system displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for the recall repair was not available. The contact stated that parts were not available, and the unrepaired recall was costing him money for his business. The manufacturer was not made aware of the failure. The failure mileage was unknown.

• 12/22/2023· POWER TRAIN

  DRIVING ALONG JUST FINE WENT PASS ANOTHER CAR ON THE ROAD. WHILE ACELARATING THE MADE A SUDDEN HARD SHIFT AND THEN STARTED TO HESSITATE. THE CAR DID THIS DOWN TOWN PHX 75 TO 25 CAUSING TO CARS BEHIND ME TO CRASH INTO EACH OTHER SO YEAH I HAVE TO SAY THAT WOULD BE A SAFTEY ISSUE. AS IT WAS DOING THIS THE CAR SAID TRANSMISSION FAILURE. SO I HAD THE CAR TOWED AND WHEN I GOT IT HOME I HOOKED IT UP TO MY AUTEL CODE READER BI DIRECTIONAL SCANNER. THERE WAS A PROPLEM WITH 1ST GEAR NOT HAVING THE CORRECT RATIO AND 6TH GEAR INVALID RATIO. THAT IS ALL IT SAID.

• 12/22/2014· STRUCTURE

  TL* THE CONTACT OWNS A 2015 FORD ESCAPE (NA). THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR WHEEL WELLS WERE RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS A KNOWN ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800. UPDATED 03/04/15*LJ UPDATED 10/15/2015*JS

• 12/21/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  the rear camera showed " unavailable" on the center display screen so I had to get this fixed and i paid $658.34 to get this fixed because the recall informational stated that "ford motor company is working to provide parts for this repair. when the remedy becomes available, ford motor company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge" i was unable to wait for this IMPORTANT SAFETY FEATURE's parts to "come available" - not even sure what that is supposed to mean, but i would like reimbursement for this expense and not sure how to go about it.

• 12/20/2024· FUEL/PROPULSION SYSTEM

  Coolant leaking into cylinder causing misfire. The reason why the coolant is leaking into the chamber is because of a manufacturers defect. The engine block has impurities that eventually rusted away causing pinholes between the cylinder and coolant. This is a well known issue with mechanics. If someone has this issue and does not know the engine can seize or blow causing the engine to not work. If this happens while on a highway the potential for an accident goes way up. Please make Ford make this right. I have had this defect verified by a certified Ford dealership and two independent mechanics. This is a costly repair due to the entire engine being defective from the bad casting.

• 12/20/2020· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  I LEFT THE CAR ON SINCE MY DAUGHTER AND HUSBAND WERE IN THE CAR. WHEN I CAME BACK OUT FROM THE STORE, I TRIED TO PUT THE CAR IN DRIVE BUT IT WOULD NOT LET ME. SO I TRIED TO TURN OFF THE CAR BUT IT WILL STILL STAYED ON. AFTER ABOUT 1 HR THE CAR STARTED TO TURN OFF SLOWLY. IT IS COMPLETELY OFF NOW BUT WONT TURN BACK ON. LUCKILY WE WERE IN A PARKING LOT OF A DOLLAR TREE.

• 12/20/2020· ENGINE

  I NOTICED THAT MY HEAT STOPPED WORKING WHILE IDLING. AFTER DOING SOME RESEARCH, I CHECKED THE ENGINE COOLANT LEVELS AND DISCOVERED MY ENGINE COOLANT WAS PRETTY LOW. I FILLED THE COOLANT AND THE ISSUE WAS FIXED. A FEW DAYS LATER; HOWEVER, I NOTICED THE ISSUE AGAIN. UPON CHECKING MY COOLANT LEVEL AGAIN, I SAW THAT THE LEVEL HAD DROPPED AGAIN. I CHECKED EVERYWHERE FOR LEAKS BUT SAW NONE. I THEN BROUGHT MY CAR TO A MECHANIC WHO ALSO CHECKED FOR LEAKS. HE TOLD ME THERE WERE NO EXTERNAL LEAKS. THE COOLANT WAS LEAKING INTO ENGINE, A COMMON PROBLEM THEY SEE WITH FORD VEHICLES. THEY TOLD ME IT WAS NOT WORTH IT TO FIX THE PROBLEM, AND THAT I WAS BETTER OFF TRADING IT IN FOR A NEW CAR. I'M SO UPSET BECAUSE I TOOK EXCEPTIONAL CARE OF MY VEHICLE AND NOW NEED TO CAR SHOP DURING A PANDEMIC WITH POOR CREDIT DUE TO PANDEMIC CIRCUMSTANCES. THIS IS NOT RIGHT THAT THE COMPANY WILL TAKE NO OWNERSHIP OVER THE ISSUES AND PUTS IT ON THE CUSTOMER TO DEAL WITH THE ISSUES.

• 12/20/2016· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  PURCHASED 2015 FORD ESCAPE ON MAY 1, 2015. IN FEBRUARY OF 2016 THE WINDSHIELD WIPER FLUID AND PUMP STOPPED WORKING. TOOK TO FORD DEALER WHO SAID THAT RODENTS HAD CHEWED THROUGH THE WINDSHIELD WIPER LINES AND PUMP AREA ELECTRICAL. MADE REPAIR. NOW, DECEMBER 2016 I TRIED TO USE THE WINDSHIELD WIPER FLUID TO FIND THAT IT HAD ONCE AGAIN BEEN CHEWED. I HAVE BEEN PARKING MULTIPLE VEHICLES (NEW AND USED) IN THE SAME DRIVEWAY SINCE 1989 WITH NO ISSUES. RODENTS HAVE CHEWED THE SOUND BARRIER MATERIAL IN THE FRONT WHEEL WELLS AS WELL AS THE WIPER FLUID LINES, ETC. AND MADE A NEST IN THE WHEEL WELL.

• 12/19/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 45-50 MPH, the engine was overheating. Upon inspection, the contact noticed that the coolant level was significantly low. The contact added coolant to the coolant reservoir. Additionally, the contact noticed that coolant was leaking onto the ground. The vehicle was taken to an independent mechanic, where a coolant line was replaced; however, the failure persisted. The check engine warning light was illuminated. Additionally, the contact stated that the failure had caused collateral damage to the vehicle. The contact stated that the transmission, the serpentine belt, and the pulley were replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

• 12/19/2023· POWER TRAIN

  The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, he noticed a burning odor. Additionally, the contact stated that while making a right turn from a complete stop, he depressed the accelerator pedal, but the vehicle hesitated to respond. There was no warning light illuminated. The contact stated while driving several days later, the vehicle made an abnormal winding and knocking sound. An independent mechanic inspected the vehicle at the residence and determined that the abnormal sound was due to the torque converter not receiving enough fluid from the transmission pump. The vehicle was not repaired. The contact stated that the failure recurred while driving. The contact stated that while accelerating from a Four-Way Stop, the vehicle failed to respond. The contact was able to push the vehicle to the side of the road with the assistance of bystanders. The contact stated that he turned off and restarted the vehicle, and he was able to drive to the nearby independent mechanic. The mechanic referred the contact to a Ford dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed with internal transmission failure, which caused the low transmission fluid pressure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 87,265.

• 12/19/2022· ENGINE

  I was pulling out of our alleyway onto a main road when the vehicle seemed to have stalled in the middle of the road and the steering assist warning came on. Luckily the driver of the car that would have T-boned me was paying close attention and was able to stop in time. I suspect some drivers may not be so lucky. I have yet to contact Ford or any other mechanic about this as this was the first time that it's happened. I have read that there are recalls for a very similar if not same issue with 2014 Escapes and I believe the 2015 Lincoln. I've also seen in message boards online that this seems to be a very common problem with most modern Ford Escapes. Seems dangerous and that they should be forced to do a recall on most of their Escapes. The contact stated that the issue is that steering control module keeps shorting out. The contact stated that their local Ford dealership has refused to repair the vehicle.

• 12/16/2024· SEAT BELTS

  The contact owns a 2015 Ford Escape. The contact stated while starting the vehicle, the contact became aware that the front driver’s side seat belt was inoperable. The contact stated that the seat belt failed to latch properly, and the contact had to pull the seat belt several times to securely latch the seat belt. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for additional assistance. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 126,000.

• 12/16/2022· POWER TRAIN

  The contact owns a 2016 Ford Escape. The contact stated while driving 40 MPH, the vehicle made abnormally loud sounds. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission bearing on the front driver's side axle was worn out and there was an unknown leak. The independent mechanic informed the contact that the failure was a known failure. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 136,000.

• 12/16/2019· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  AT 76,851 MILES MY TRANSMISSION FAILED AND ACCORDING TO FORD METAL PIECES FOUND WAS FOUND IN THE FLUID I WAS ON MY WAY HOME WHEN MY VEHICLE JUST STOPPED IN THE MIDDLE OF ON GOING TRAFFIC I'VE ONLY HAVE IT FOR TWO YEARS AND TAKE VERY GOOD CARE OF IT BUT WAS NEVER TOLD THAT ANY TRANSMISSION ISSUES WERE DETECTED BEFORE THAT THE BYPASS COOLANT VALVED CODE WOULD APPEAR EVEN THOUGH I HAVE REPAIR IT TWICE THIS YEAR .

• 12/15/2020· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL HAD LINES SPREADING HORIZONTALLY ACROSS THAT BLOCKED THE INFORMATIONAL MESSAGES AND DISPLAYS BEHIND THE LINES. THE CONTACT SAID AFTER TWO WEEKS THE PANEL SCREEN WENT TOTALLY BLACK. IRON CITY FORD DELIVERS (9924 PKWY E, BIRMINGHAM, AL 35215, (205) 854-2222) STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND WOULD NOT HELP WITH THE REPAIR COST. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE VEHICLE WAS UNREPAIRED. THE FAILURE MILEAGE WAS 47,500.

• 12/14/2022· LATCHES/LOCKS/LINKAGES

  The contact's daughter owns a 2015 Ford Escape. The contact stated that his daughter experienced a malfunction with the front passenger’s side door latch mechanism. The door failed to latch and close securely. There were no warning lights illuminated. The contact called the local dealer and was informed that vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance and referred him to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The failure mileage was approximately 58,000.

• 12/14/2022· ELECTRICAL SYSTEM

  The Sync system in my vehicle no longer works properly. This makes me unable to connect my phone to the bluetooth and use my phone handsfree. The problem has not been confirmed by a dealer or independent center. I did however replace the fuse that powers the sync system and even disconnected my battery to perform a hard restart on the system and it still does not work. The sync first failed about 3 weeks ago.

• 12/14/2019· ENGINE

  MY VEHICLE HAD STALLED ON 3 DIFFERENT TIMES BUT THEN STARTED BACK UP SO DID NOT THINK ANYTHING ABOUT IT. THEN IN OCT OR NOV IT ACTED LIKE IT WAS GOING TO STALL WHEN I PULLED OUT OF A BUSINESS ONTO A STREET. A WEEK OR 2 LATER I NOTICED MY HEATER DID NOT WORK. CHECKED COOLANT AND IT WAS VERY LOW. TOOK TO LOCAL FORD DEALERSHIP AND THEY SAID WATER IN ENGINE AND OI IN COOLANT. REPLACE ENGINE FOR 8000 DOLLARS. I DO NOT UNDERSTAND. I HAD HAD MY OIL CHA GED AT THT DEALERSHIP PRIOR AND NO DOUMENTATION OF LOW COOLANT. I HAVE 110.000 MILES ON MY CAR. IT IS THE SAME ENGINE THAT FORD IS HAVING PROBELS WITH. FORD SAID THEY CAN NOT BELP ME. NO RECALLS ON MY CAR. I HAD 100,000 MILE WARRANTY. I HAD A FORD EXPLORER BEFORE WITH V6 AND HAD 190.000 MILES. ARE THERE ANY MORE COMPLAINTS ON THE 2015?

• 12/14/2017· POWER TRAIN

  TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE WOULD NOT SWITCH GEARS AND BEGAN MAKING A LOUD CLANKING NOISE AS IF METAL PARTS WERE BEING BANGED TOGETHER. THE VEHICLE WAS TOWED TO BALDWIN FORD IN POPLAR BLUFF, MISSOURI WHERE IT WAS INITIALLY DIAGNOSED THAT THE MAIN POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. AFTERWARDS, THE DEALER STATED THAT THE VEHICLE NEEDED A NEW OR REBUILT TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

• 12/13/2017· ENGINE

  TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT DID NOT PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE ENGINE OFF AND ON, AND THE VEHICLE RETURNED TO NORMAL. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (SPRADLEY BARR FORD & LINCOLN OF GREELEY, 4901 W 29TH ST, GREELEY, CO 80634), BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING IN A PARKING LOT AT 6 MPH, THE ENGINE STALLED. THE CONTACT CALLED THE DEALER AND WAS INFORMED NOT TO RESTART THE VEHICLE AND HAVE IT TOWED. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER SENT MESSAGES TO THE FORD ENGINEERS AS TO WHAT STEPS NEEDED TO BE TAKEN TO RESOLVE THE FAILURE. THE DEALER WAS STILL WAITING TO HEAR FROM THE ENGINEERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,600.

• 12/12/2022· ENGINE AND ENGINE COOLING

  The contact owns a 2015 Ford Escape. The contact stated that the check engine warning light was intermittently illuminated. The contact then stated that while the vehicle was idling or during start-up, he noticed a burning odor throughout the vehicle. The vehicle was taken to and independent mechanic; however, the mechanic suggested that the vehicle be taken to the dealer. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer provided the number to the NHTSA Hotline. The failure mileage was approximately 117,000.

• 12/12/2022· ENGINE AND ENGINE COOLING,ENGINE

  The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated message was displayed. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

• 12/11/2023· POWER TRAIN

  The contact owns a 2015 Ford Escape. The contact stated while stopped at a traffic signal, the vehicle started to vibrate and made an abnormal sound from under the floorboards. The contact shut off and restarted the vehicle and was able to drive to his destination. The contact stated no warning light was illuminated. The contact later drove the vehicle to a dealer who diagnosed the vehicle and determined that the transmission flex plate had cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 128,000.

• 12/11/2022· FUEL/PROPULSION SYSTEM

  The vehicle has completely shut off while driving on several occasions now. The first time it happened we had it towed and ended up replacing the battery. The 2nd time we put it back to park and restarted the vehicle and assumed it was just a fluke. It has happened 2 more times now within the last few weeks and it is a very serious concern. Mechanics have no idea what is happening or what's causing the issue. I have done some research and it seems this is a common issue with this vehicle. There needs to be a recall/fix for this problem as it could cause an accident and cost someone their life. We do not feel safe driving the vehicle anymore.

• 12/10/2024· ENGINE

  The engine suffered a catastrophic failure on 11/26/2024 with coolant leaking into the engine producing a white noxious smoke from the exhaust, engine overheating, and engine misfires. The engine light did not appear. It was the smoke from the exhaust that alerted me to the issue. At the time of the engine overheat I was driving interstate 10 in Desert Center CA. It was apparent the coolant was leaking. There were no mechanic shops nearby. A good samaritan driver had coolant to add to my engine. I had the engine inspected by three separate mechanics, all identified the issue as a known defect in the 2.0l ford ecoboost engine. The engine failure occurred at approximately 73,500 miles, which I believe is premature given the vehicle's maintenance history and mileage.

• 12/10/2020· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE TOOK A FEW SECONDS TO START-UP. THE CONTACT STATED THAT THE ENGINE REVVED UP TO 1,200 RPM AND THEN RETURNED TO 1,000 RPM. THE VEHICLE WAS SHIFTED INTO GEAR AND MOVED A SHORT DISTANCE BEFORE STALLING. THE GEAR WAS SHIFTED INTO NEUTRAL TO ALLOW THE TRANSMISSION TO STOP ROTATING THEN THE IGNITION WAS PLACED IN THE OFF POSITION. THE VEHICLE WAS RESTARTED HOWEVER, ON SEVERAL OCCASIONS THE VEHICLE FAILED TO RESPOND AND THE PROCEDURE HAD TO BE REPEATED BEFORE THE VEHICLE RESUMED NORMAL OPERATIONS. ON SEVERAL OCCASIONS THE OIL, BATTERY AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE WARNING LIGHTS WERE NO LONGER DISPLAYED. THE VEHICLE WAS TAKEN TO BOGGUS FORD MCALLEN (1400 E EXPRESSWAY 83, MCALLEN, TX 78501) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

• 12/09/2025· POWER TRAIN,ENGINE

  We had to replace the engine about 4 years ago and we’re still getting gas smell into the cabin. About 3 years ago, we broke down on the road because the transmission quit. All our repairs have been done through Ford service department. We are now broke down again because of the transmission. Something has to be done with the Ford Escape!

• 12/09/2025· EXTERIOR LIGHTING

  My headlight are severely oxidized and are cracking. It makes it very hard to see at night. I took it to a repair shop and they could not get the headlight anywhere but from the dealer which are to expensive. I’m a student and can’t afford what they charge for new ones.

• 12/09/2024· ELECTRICAL SYSTEM

  The contact owns a 2015 Ford Escape. The contact stated while driving at various speeds, the message "Liftgate Ajar" was displayed while the liftgate was securely closed. Additionally, the contact stated that the failure had caused the interior lights and the marker lights to remain illuminated upon parking the vehicle. An unknown dealer was notified of the failure and informed the contact that the VIN was not under a recall related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.

• 12/09/2021· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  - When pushing start, the car cranks but no start. Failed to start with new battery. - I took the car to Ford dealer maintenance shop and couldn't identify the problem and contacting Ford Engineering for further investigation. - There is no any message or warning on the dashboard and also what the maintenance shop informed me. All the lighting system is Ok, even the radio is working. - According to the mechanic, the issue is new one and not has been seen before.

• 12/09/2021· WHEELS

  On 11/21/21 I went to Sam's Club to have new tires installed. They were unable to remove lug nuts on both back tires, they said the nuts were swollen. They could not proceed with tire installation. On 11/23/21 I went to Goodyear for new tire installation. They also found the lug nuts to be swollen. They were able to get them removed and complete the tire installation, with 5 lug nuts needing to be replaced at a cost of $39.95. They suggested I purchase a full set of lug nuts and get them all replaced soon. There was no warning message alerting me to this issue so I had no idea until I tried to have the car serviced. Both Sam's and Goodyear said they see this problem often on Ford vehicles. Doing some research on the internet, I see that many people have this issue with Ford.

• 12/09/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED WITH THE SHIFT LEVER IN THE PARK POSITION, IT ROLLED BACKWARDS WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,479. UPDATED 01/27/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON DECEMBER 8, 2016

• 12/08/2018· UNKNOWN OR OTHER

  WITH NO WARNING MY 2015 EDGE SPORT, WITH ONLY 20,700 MILES, SUDDENLY LOST POWER (DIED) AND A LIGHTED WRENCH APPEARED ON DASHBOARD WITH"'HILL ASSIST"?. FORTUNATELY NO VEHICLES WERE IMMEDIATELY BEHIND AND I WAS ABLE TO SAFELY COAST TO THE SIDE. I WAS THEN ABLE TO RE-START THE ENGINE. THE DEALERSHIP'S 'FIX' WAS TO RESET THE COMPUTER BUT I DON'T KNOW IF THAT HAS TRULY RESOLVED THE ISSUE. I AM VERY CONCERNED THIS COULD HAPPEN AGAIN UNDER MORE DANGEROUS CIRCUMSTANCES.