Overall rating (best variant)
Safety ratings
2015 Chevrolet Trax SUV AWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2015 Chevrolet Trax SUV FWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
Crash test #1NHTSA test 9910
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Recalls (7)
- EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.Campaign 16V257000 · 28/04/2016
General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."
Risk: Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.
Fix: GM will notify owners, and dealers will update the radio software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17130.
- EQUIPMENT:OTHER:LABELSCampaign 15V162000 · 20/03/2015
General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured August 26, 2014, to February 9, 2015, and 2015 Chevrolet Trax vehicles manufactured October 13, 2014, to February 3, 2015. The affected vehicles have tire placards that do not provide the rim size information for the front or rear wheels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."
Risk: If the label is missing front and rear rim size information, the owner may replace the rims with ones that are an incorrect size, increasing the risk of crash.
Fix: GM will notify owners, and will send owners a corrected label, free of charge. The recall April 29, 2015. Owners may contact Buick customer service at 1-800-521-7300, and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15166.
- STEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 15V146000 · 13/03/2015
General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured November 27, 2014, to February 24, 2015, and 2015 Chevrolet Trax vehicles manufactured November 18, 2014, to February 17, 2015. The steering column assembly housing may contact the power steering printed circuit board causing the circuit board to wear.
Risk: The circuit board wear may cause a sudden loss of electric power steering assist, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect and replace the steering column assembly, as necessary, free of charge. The recall began April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15168.
- SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINTCampaign 19V652000 · 12/09/2019
General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.
Risk: A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
Fix: GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began November 6, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A192261870.
- AIR BAGS:FRONTALCampaign 17V437000 · 10/07/2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
- ELECTRICAL SYSTEM:SOFTWARECampaign 16V422000 · 10/06/2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Sonic and Trax, and 2013-2015 Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver fails to fasten their seatbelt or if the driver leaves the key in the ignition. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208 "Occupant Crash Protection" and 114 "Theft Protection."
Risk: Without audible indicators, the driver may not fasten their seatbelt, increasing the risk of injury during a crash.
Fix: GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 22, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 45340.
- AIR BAGS:FRONTALCampaign 16V651000 · 08/09/2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Owner complaints
Most-reported areas
- ELECTRICAL SYSTEM22
- ENGINE22
- POWER TRAIN18
- UNKNOWN OR OTHER14
- STEERING13
- AIR BAGS12
- SERVICE BRAKES8
- SUSPENSION7
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/16/2016· POWER TRAIN
VEHICLE ROLLS BACKWARD IN DRIVE CAUSING NEAR COLLISION. I WAS OPERATING THE VEHICLE ON SEVERAL OCCASIONS ON A SLIGHT INCLINE AND THE GEAR SELECTOR IN DRIVE, THE VEHICLE SHIFTS TO NEUTRAL CAUSING THE VEHICLE TO ROLL BACKWARD WHEN THE BRAKE IS RELEASED AND ON 2 OCCASIONS CAUSING A NEAR ROLL BACK REAR TO FRONT COLLISION.
- 12/14/2019· STEERING,STRUCTURE,WHEELS
I HAVE BEEN SENT A PRETTY EGREGIOUS RECALL BY GM. I MADE AN APPOINTMENT WITH THE DEALER I PURCHASED THE CAR FROM. DEALERSHIP TOLD ME THEY HAD TO ORDER THE PART. IT'S BEEN A MONTH. WHEN I WENT TO THE DEALERSHIP, THEY SAID THE PART WAS NOT IN. MEANWHILE, MY FRIEND HAD HER RECALL FIXED THERE. THIS IS REGARDING A JOINT IN ONE OR BOTH FRONT LOWER CONTROL ARMS THAT CAN SEPARATE YOUR TIRES FROM THE VEHICLE. PRETTY SCARY, BUT I AM GETTING NOWHERE WITH THE CHEVROLET PEOPLE. I CALL EVERY DAY. HOW CAN YOU HELP ME ?
- 12/13/2018· STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHILE DRIVING 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE DRIVER STRUCK A CURB. WHEN THE CONTACT TURNED OFF AND RESTARTED THE ENGINE, THE VEHICLE DROVE NORMALLY. THE VEHICLE WAS TAKEN TO RYAN CHEVROLET (LOCATED AT 1800 SOUTH BROADWAY, MINOT, ND 58701, (701) 852-3571) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V146000 (STEERING). THE MANUFACTURER PROVIDED CASE NUMBER: 346514S38. THE APPROXIMATE FAILURE MILEAGE WAS 18,101.
- 12/13/2018· STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED TO FUNCTION AND THE STEERING WHEEL VIBRATED ABNORMALLY. NHTSA CAMPAIGN NUMBER: 15V146000 (STEERING) WAS REFERENCED. THE DEALER (CENTRAL CHEVROLET, 3207 STADIUM BLVD, JONESBORO, AR 72404, (870) 394-5007) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- 12/10/2023· ELECTRICAL SYSTEM,ENGINE
I have had multiple engine problems with my trax. For starters, shortly after I bought it in 2021 I had to have the radiator replaced, then in Aug or Sept 2022 I had to have the coil pack replaced, the in Oct 2022 the turbo needed to be replaced. Exactly 1 year after replacing the turbo, I had to replace it again in Oct 2023. Now I'm being told that these cars are having problems with Piston rings going out. After repleacing the turbo once again, my car was still acting up. I took it back to the mechanic and they told me my piston rings are shot. Due to this issue, I now need a new motor. I've been told by 3 different Automotive shops that they have replaced several engine in the past 5 months due to the Piston rings and turbo going out in them. My car is a sitting duck. I'm highly mad. To add full to the fire, some of my features are not working due to an electrical issue.
- 12/07/2020· POWER TRAIN
WHILE I WAS DRIVING MY 2015 CHEVY TRAX, THE TRANSMISSION GOT STUCK IN THIRD GEAR. I SWITCHED TO MANUAL AND IT STILL WOULDN'T MOVE OUT OF THIRD GEAR. IN ORDER TO GET IT OFF THE ROAD, I HAD TO DRIVE IT TO A SAFE PLACE. SITTING AT A RED LIGHT IN DRIVE, I TOOK MY FOOT OFF THE BREAK AND THE CAR DIDN'T INCH FORWARD LIKE NORMAL. THE TRACTION CONTROL LIGHT WAS ON SO WAS THE SERVICE ENGINE SOON LIGHT. THERE IS ONLY 80,000 MILES ON THE CAR. THE RECOMMENDED MILEAGE TO SERVICE IS 100,000 MILES ON THIS VEHICLE.
- 12/06/2023· SUSPENSION,ELECTRICAL SYSTEM,EQUIPMENT
The contact owns a 2015 Chevrolet Trax. The contact stated that upon entering the vehicle, the vehicle failed to emit an audible chime, indicating that the seat belts had not been fastened. While driving at an undisclosed speed, the contact heard an abnormal clicking sound coming from the front end of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the passenger’s side upper control arm. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V652000 (Suspension) and NHTSA Campaign Number: 16V422000 (Electrical System, Equipment) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 94,000.
- 12/04/2023· STRUCTURE
The paint on my Blue Chevy Trax flakes off in multiple areas.
- 12/02/2020· VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINECrash
EXPERIENCED SEVERE MECHANICAL ISSUES, SUCH AS THE ENGINE OVERHEATING, TEMPERATURE GAUGE BREAKING, COOLANT SYSTEM MALFUNCTIONING, BATTERY HAVING TO BE REPLACE TWICE, BRAKES OVERHEATING, BRAKES UNABLE TO COME TO A FULL STOP, BRAKES SQUEAKING, VEHICLE SQUEAKING WHEN BACKING UP, THROTTLE JUMPING, AND THE STABILITY TRACK ALSO BREAKING
- 11/30/2021· ENGINEFire
The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, an abnormal, burning odor would emit throughout the vehicle cabin without warning. The contact's husband inspected that vehicle and discovered that the coolant had leaked out of the reservoir. The contact initially took the vehicle to the dealer where they informed her that the water pump and a transmission valve were leaking. The contact then took the vehicle to an independent mechanic where they replaced the serpentine belt. The contact stated that the vehicle was not equipped with a temperature gauge which caused the contact to not know that her vehicle was overheating. The contact stated that additional work needed to be performed on the vehicle due to the lack of a temperature gauge. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 81,000.
- 11/30/2016· SEAT BELTS
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT WAS NOT EXPERIENCING ANY FAILURES WITH ANY OF THE SEAT BELTS UNTIL THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V651000 (SEAT BELTS). WEEKS LATER, THE FRONT PASSENGER SIDE SEAT BELT FAILED TO BUCKLE. THE CONTACT HAD TO FORCE THE BUCKLE TO SECURE AND GET THE SEAT BELT WARNING INDICATOR TO GO OFF. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- 11/29/2025· UNKNOWN OR OTHER,ENGINE
While driving in the highway vehicle lost power and gray smoke came out off the exhaust, it was hard to accelerate and TCS warning light and check engine light popped up. TCS warning light extinguished but check engine light still on. Cars behind me could have hit me from behind, because it was a sudden loss of speed, it made other drivers switch lanes creating the risk of crashing others or myself. I have taken the car to a mechanics and some say it’s the turbo and others say they don’t know what it can be and can’t really help me.
- 11/19/2020· POWER TRAIN
MY CAR IS LITERALLY SPUDDERING TECHNICALLY SKIPPING THEN, JERKING BACK. IT'S A SAFETY HAZARD ALREADY ALMOST HIT A COUPLE CARS BECAUSE, ITS JERKING I NEED HELP TRYING TO GET MY CAR CHANGED OUT. THIS IS A HUGE DEFECT ON THE CAR. PLEASE HELPP
- 11/19/2020· POWER TRAIN,UNKNOWN OR OTHER
THE CAR IS SPUDDERING WHEN I DRIVE AND, ITS REALLY UNSAFE. WHEN I TRY TO DRIVE IT BASICALLY SKIPS WHEN I TRY TO DRIVE.
- 11/15/2019· POWER TRAIN,ENGINE
NOTICED COOLANT RESERVOIR WAS EMPTY. PUT IT IN THE SHOP AND IT IS THE TURBO THAT CHEVY MANUFACTURES WITH THE ENGINE. IT IS LEAKING. THE VEHICLE IS ONLY A 2015 WITH 34,000 MILES, THE TURBO SHOULD NOT BE LEAKING ALREADY. IT DOES NEED TO BE REPLACED. I HAVE GOTTEN ALL THE MAINTENANCE DONE.
- 11/14/2016· VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE IDLING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,657.
- 11/07/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
RELAY SYSTEM- TRUCK RELAY WENT OUT MULTIPLE TIMES, UNABLE TO OPEN TRUNK. WHEN REPLACED CAUSED ALL RELAYS INCLUDING (AIRBAG, HEADLIGHTS, DASH BOARD, AND TRUNK RELAYS) TO NO LONGER WORK. HAVE HAD MECHANIC REPROGRAM SYSTEM BUT NO LONGER WORKS.
- 10/27/2021· POWER TRAIN
The contact owns a 2015 Chevrolet Trax. The contact stated that while operating the vehicle the engine suddenly began to sputter and the check engine and traction control warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that the rear differential had failed and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the rear differential had previously failed and was replaced in 2019 however, the failure reoccurred. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage was 88,857.
- 10/19/2025· SUSPENSION,ELECTRICAL SYSTEM,ENGINE
My radio turns up and changes by itself . It’s leaking oil an I’ve replaced everything a can’t figure it out , if anything it’s the engine it just won’t make sense . I dumped so much money into it already
- 10/12/2020· SUSPENSION
THE CAR JUMPED THE CURB WHEN I WAS MAKING A LEDR HAND TURN. TOOK IT FOR INSPECTION RECENTLY AND IT FAILED DUE TO FAULTY CONTROL ARMS.THE FRONT END OF THE CAR BOUNCES AND RIDES ROUGH WHEN IT HITS A BUMP
- 10/10/2018· UNKNOWN OR OTHER
THE RADIO DOES NOT DISPLAY THE OUTSIDE TEMP. THE BUTTONS ON THE STEARING WHEEL DOES NOT WORK TO CHANGE THE CHANNEL
- 10/08/2020· STRUCTURE
I BOUGHT A USED 2015 CHEVY TRAX IN NOV 2019. ONE OIL CHANGE INTO MY TRAX IN FEB 2020 THE PAINT STARTED BUBBLING AND COMING OFF IN THE SNOW IN MY DRIVEWAY SITTING! THEN MORE STARTED COMING OFF. I NOW HAVE 2 SPOTS ON THE BACK HATCH AND BOTH SIDES OF THE HOOD. I LIVE IN WI. THE DEALERSHIP WOULD PAY1/2 OF THE TOUCH UP OR I COULD TRADE IT IN AND THEN HAVE A VEHICLE PAYMENT. I PAID ALMOST 13,000. FOR IT. BECAUSE THE COVID 19 STRUCK I HAD TO WAIT CAUSING MY VEHICLE TO APPARENTLY LOOSE 1/2 OF WHAT I PAID FOR IT! DEALERSHIP OFFERED ME 6THOUSAND! I CONTACTED GM AND WAS TOLD AFTER SOME PHONE CALLS THAT GM WOULD PAY FOR IT...THEN MY CASE WAS GIVEN TO SOMEONE ELSE AND THE OFFER WAS TAKEN BACK.
- 09/29/2021· ELECTRICAL SYSTEM,ENGINE
When I’m driving I started to hear the gear shifter sound like it’s moving inbetween drive or maybe out of drive I’m not really sure. Then after that happens when I stop driving and turn the car off the car won’t release the key from the ignition. I have to wait for it to lock itself into park and then the key will release.
- 09/29/2019· STEERING,WHEELS
WHEN DRIVING DOWN TO ROAD I FEEL LIKE I'M SIFTING IN THE OTHER PERSON LANE.I HAVE HAD IT LOOKED THEY SAY IT NOT MY TIRES.PEOPE BLOW WHEN I GET OVER IT SAME LIKE I'M GOING RUN OFF THE ROAD.
- 09/28/2021· POWER TRAIN
While stopped and ready to move forward when I press the accelerator the car jerks only from stop to go forward it hesitates. It has the same transmission symptoms as other car I had. I’m very concerned about this issue because a transmission it’s very expensive and can’t afford to fix it due to Covid-19 have no money. Considering how much the dealers charge for a diagnostic it’s ridiculously expensive just to check a problem they already know that exists. Please help.
- 09/28/2021· POWER TRAIN,ENGINE
Component premature failure. 1. Purge valve replaced at 61,048 miles 2. Coolant flange and seal replaced at 61,511 miles 3. P0299 indicates problem with turbo charger compromised boost power, - injector control pressure sensor - EGR - MAP - Accelerator pedal Input I have to pay a expensive diagnostic from the dealer to find out the issue, it’s too expensive to do that now after Covid-19 money is scarce.
- 09/24/2019· FUEL/PROPULSION SYSTEM
ONE DAY WHEN I STARTED UP MY CAR THE CHECK ENGINE LIGHT CAME ON. I WENT TO THE DEALER AND THEY STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED, BUT GAVE ME NO FURTHER INFORMATION ON THE ISSUE. I DON'T SEE WHY THE WHOLE PART NEEDED TO BE REPLACED ESPECIALLY SINCE NOTHING HAS PROMPTED THIS ISSUE. I OPTED OUT OF THE REPLACEMENT THAT WOULD HAVE COSTED ME $1000 AND CHANGE SINCE THE CAR WORKS JUST FINE, BUT NOW I DRIVE IN FEAR THAT IT WILL DIE ON ME FOR AN ISSUE THE DEALER HAD NO DETAILS ON. I HOPE THIS WILL OPEN AN INVESTIGATION ON THE VEHICLE TO TRY AND FOUND OUT WHY EXACTLY MY CAR IS EXPERIENCING THIS ISSUE WHEN IT HAS BEEN TAKEN CARE OF SINCE I DROVE IT OFF THE LOT.
- 09/24/2018· STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHILE THE VEHICLE WAS BEING OPERATED, THE INSTRUMENT CLUSTER FAILED TO DISPLAY, THE ACCELERATOR PEDAL FAILED TO RESPOND, AND THE STEERING SEIZED. IN ADDITION, THE POWER STEERING, CHECK ENGINE, AND ELECTRONIC THROTTLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA CHEVROLET OF SOUTHFIELD (28111 TELEGRAPH RD, SOUTHFIELD, MI), BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED. THE VEHICLE WAS TOWED TO FELDMAN CHEVROLET OF LIVONIA (32570 PLYMOUTH RD, LIVONIA, MI), BUT THE FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
- 09/22/2023· STEERING
The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, the steering wheel occasionally seized. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the contact was informed that the vehicle was operating as intended. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred. The vehicle was taken to the same local dealer, where a software update was performed, but the failure persisted. The manufacturer was contacted and opened a case. The failure mileage was approximately 90,000.
- 09/21/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
STARTED 2015 CHEVY TRAX IN DRIVEWAY AND IT STARTED IDLING VERY ROUGH. CAR WAS WORKING FINE THE PREVIOUS DAY AND HAD NOT BEEN STARTED / DRIVEN SINCE. LEFT FOR WORK AND CAR WAS JERKING, LOOSING POWER AND WOULD NOT ACCELERATE. TURNED AROUND AND RETURNED TO HOUSE SO DAD COULD LOOK AT IT AND SISTER DROVE ME TO WORK IN HER CAR. DAD'S COMMENTS: DROVE CAR TO ADVANCED AUTO PARTS, APPROX. 2 MILES, WHERE THEY CHECKED THE BATTERY, STARTER AND ALTERNATOR. BATTERY / STARTER CHECKED OK, ALTERNATOR CHECKED OUT AS BAD. *ATTEMPTED* TO DRIVE BACK HOME AND EXPERIENCED SAME PROBLEMS AS DAUGHTER. CAR WAS IDLING ROUGH, WAS UNABLE TO ACCELERATE, TRACTION CONTROL LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON. PULLED OFF THE ROAD, SHUT OFF CAR, WAITED A FEW MOMENTS AND RESTARTED. CHECK ENGINE LIGHT STAYED SOLIDLY ON. TURNED ONTO MAIN HIGHWAY AND WAS UNABLE TO ACCELERATE. CAR STARTED SHAKING AND SMELL OF BURNING OIL WAS PRESENT. CHECK ENGINE LIGHT WAS "FLASHING" SINCE I WAS 1/4 MILE OR LESS FROM THE HOUSE, I WAS ABLE TO LIMP THE CAR HOME AND CALLED DEALERSHIP. VEHICLE WAS TOWED AND IS CURRENTLY SITTING AT MCCLUSKY CHEVROLET IN KINGS AUTO MALL, WHICH IS WHERE THE CAR WAS PURCHASED USED IN JAN 2019. ONSTAR SENT 4 MESSAGES: ONE WAS SERVICE INTERLOCK BRAKING SYSTEM, TWO WERE REGARDING THE TRACTION CONTROL SYSTEM AND ONE WAS FOR THE EXHAUST EMISSIONS SYSTEM. NOTE: THIS IS THE 5TH TIME THE CAR HAS BEEN TAKEN IN FOR MAJOR REPAIRS SINCE JANUARY 2019 (WHEN PURCHASED) AND THE 2ND TIME IN 2 MONTHS IT HAD TO BE TOWED IN. LAST TIME WAS JUL 29, 2019 FOR FAILING BRAKES. OTHERS HAVE REPORTED THESE EXACT SAME ISSUES HERE ON THE NHTSA.GOV SITE SO THERE ARE OBVIOUSLY ISSUES WITH THE 2015 CHEVY TRAX THAT GM IS NOT ADDRESSING.
- 09/21/2019· SERVICE BRAKES
NO BRAKES WHEN DRIVING HOME FROM WORK. PEDAL PRESSED ALL THE WAY TO THE FLOOR. PUMPING BRAKES MADE NO DIFFERENCE. THANKFULLY WAS ON A LESS TRAVELED COUNTRY ROAD AND WAS ABLE TO LIMP THE VEHICLE HOME USING PARKING BRAKE. BRAKE FLUID LEVEL CHECKED FINE AND THERE WAS NO BRAKE FLUID LEAKING AROUND ANY WHEEL OR UNDER CAR SO IT WAS NOT A BROKEN BRAKE LINE OR SEAL. VEHICLE TOWED TO DEALERSHIP. DEALERSHIP DETERMINED "BRAKE VACUUM SWITCH" WAS BAD AND REPLACED. CLAIMED THIS WAS NOT A *WARRANTY* COVERED PART AND WAS NORMAL WEAR AND TEAR.
- 09/11/2016· UNKNOWN OR OTHER
WHEN DRIVING WITH THE WINDOWS DOWN, THE AIR FLOW INSIDE THE VEHICLE WOBBLES CREATING A BOTHERSOME EAR DISCOMFORT. AT FASTER SPEEDS, IT EVEN CREATES A NOISE. THIS EFFECT IS DISTRACTING AND CAUSES A DIVERSION FROM DRIVING CONCENTRATION. I BELIEVE IT IS A DESIGN ERROR.
- 09/10/2020· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
I HAVE HAD TO TAKE MY VEHICLE IN SEVERAL TIMES FOR REPAIR I AM THE FIRST OWNER OF THIS VEHICLE AND IT ONLY HAS 87,000 MILES ON IT. AT 87,000 MILES I HAVE HAD TO HAVE THE VALVE COVER REPLACED FOR LEAKING. I HAVE ALSO HAD TO HAVE AN OIL PAN LEAK REPLACED. AN OIL PAN PIN GASKET REPLACED. AND NOW MY SEAT BELT INDICATOR LIGHT IS NOT MAKING NOISE WHEN THE SEATBELT IS NOT BUCKLED IN. I HAVE TRIED TO DRIVE WITHOUT A SEATBELT ON CITY STREETS AND HIGHWAYS TO SEE IF THE LIGHT WOULD MAKE NOISE AND IT DOES NOT THE LIGHT IS ON ON THE DASHBOARD BUT NO NOISE IS MADE TO INDICATE THAT THE SEAT BELT IS NOT ON.
- 09/10/2019· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
I WAS DRIVING MY 2015 CHEV TRAX AND ALL OF A SUDDEN THE VEHICLE STARTED IDLING VERY ROUGH AND I WAS NOT ABLE TO ACCELERATE. WHEN I WOULD PUSH ON THE ACCELERATOR IT WOULD GO DOWN BUT THE CAR WOULD NOT SPEED UP. I TOOK THE VEHICLE HOME AND THE NEXT DAY I TOOK IT TO AN AUTO REPAIR PLACE WHERE THE MECHANIC SAID THAT THERE WERE MULTIPLE MISCODES FIRING AND THAT THE CHECK ENGINE LIGHT WAS FLASHING.
- 09/10/2015· POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHILE AT A STOP ON A SLIGHT INCLINE, THE VEHICLE ROLLED BACK. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REMEDY WAS UNABLE TO BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
- 09/09/2016· AIR BAGSCrash
MY 2015 TRAX HAD COLIDED WITH ANOTHER VEHICLE ON THE FRONT PASSENGER SIDE OF THE TRAAX VERSES THE BED OF A GMC PICKUP AT A MOERATE SPEED. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. PASSENGER IN RIGHT HAND FRONT SEAT WAS FASTENED WHITH A SEAT BELT AND SUFFERERD A CLOSED SCULL CONCUSSION WITH WHIPLASH.THE VEHICLE COLLIDED ON A PRIVATE STREET WHEN THE GMC PICKUP BACKED OUT OF A DRIVEWAY WHITHOUT YEIDING THE RIGHT OF WAY(POLICE REPORT FINDING).
- 09/08/2016· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR A ROUTINE OIL CHANGE. THE CONTACT PRESENTED A RECALL NOTICE AND THE DEALER SCHEDULED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V422000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT HAD NOT EXPERIENCED A FAILURE BEFORE THE DEALER COMPLETED THE RECALL REPAIR. AFTER THE REPAIR, THE CONTACT'S PHONE FAILED TO PROPERLY SYNC WITH THE BLUETOOTH ACCESS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE CONTACT WAS INFORMED TO GET A NEW PHONE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO PURCHASE A NEW PHONE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
- 09/01/2022· UNKNOWN OR OTHER
My 2015 blue Chevy Trax is under 38k miles and the paint is peeling off the tailgate under the window. After finding out that many of my same car, same color are having the exact same issue in the same spot. I can provide pictures of when the peeling started happening and in a short amount of time how much has come off. My safety has not been put at risk. It has been taken to an authorized Chevy dealership and was told that there was nothing they could do, I showed all the other cars of my same model and color having the same issue and they said because there was no recall there was nothing they could do. This seems to be a factory defect with the car, but it is being ignored by Chevy because it is out of warrently timeline.
- 08/28/2020· ELECTRICAL SYSTEM
WHEN EVER YOU RESET THE DATE & TIME ON THE CAR IT ONLY STAYS CORRECT DURING THE TIME YOU ARE IN THE CAR TRAVELING. ONCE YOU TURN THE CAR OFF & TURN IT BACK ON, THE TIME HAS CHANGED & SOMETIMES THE DATE.
- 08/19/2026· ELECTRICAL SYSTEM
Dash shuts down shutting off power steering, and power breaks, no dash readout, no turn signals breaklights or headlights, happens suddenly
- 08/19/2022· SUSPENSION
The passenger side control arm is messed up and this is throwing the vehicle out of alignment
- 08/16/2019· POWER TRAIN
WHILE DRIVING 40MPH VEHICLE SEEMED TO SHIFT GEARS WHILE IN DRIVE GEAR. WHILE VEHICLE WAS IN MOTION, VEHICLE WOULD NOT STEER (STEERING WHEEL LOCKED) AND WOULD NOT ACCELERATE. VEHICLE WAS UNABLE TO TURN. VEHICLE BEHAVED AS IF IT WAS IN PARKED GEAR, EVEN THOUGH IT WAS IN DRIVE GEAR AND IN MOTION. WHILE TRYING TO STOP, I WAS UNABLE TO STEER, BUT WAS ABLE TO RUN OFF THE ROAD INTO A PARKING LOT. ONCE STOPPED, MOVING GEAR SHIFTER DID NOT SEEM TO SWITCH GEARS. I TRIED PUTTING THE GEAR SHIFTER IN PARK, OR REVERSE AND NOTHING HAPPENED. VEHICLE WOULD NOT LET ME TURN THE WHEELS AND WOULD NOT GO FORWARD OR REVERSE. ERROR LIGHTS ILLUMINATED WERE MALFUNCTION INDICATOR, STABILITRACK, PARK, AND POWER STEERING LIGHT. CHEVROLET INFORMED OF ISSUE. CHEVROLET REFUSED TO FIX VEHICLE. VEHICLE ONLY HAS 40,510 MILES. CHEVROLET REFUSES TO ADMIT IT HAS A PROBLEM WITH TRANSMISSIONS OR POWER STEERING IN THESE VEHICLES. I AM LUCKY I WAS ABLE TO MAKE IT INTO A PARKING LOT AND NOT RUN INTO ANYONE OR ANYTHING. *AS THE CONSUMER STATED THE PROBLEM WAS THE ENGINE CONTROL MODULE WHICH WAS REPLACED WITH A NEW PART. *TR
- 08/14/2019· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
THE VEHICLE WILL STALL WHILE DRIVING AND NOT TURN BACK ON UNLESS THE VEHICLE IS IN PARK AND THE KEY IS TAKEN OUT AND PUT BACK IN. THIS IS A SEVERE SAFETY HAZARD AS IT HAS ALMOST CAUSED ME TO CRASH MULTIPLE TIMES AND THE DEALERSHIP SAYS THEY CANNOT FIND ANYTHING WRONG WITH IT.
- 08/09/2021· ELECTRICAL SYSTEM,SEAT BELTS
#1 - Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. ------ #2 - Safety Issue of the Back Seat Safety Belts near door continues to twist within an area that cannot easily be gotten to, causing the Safety Belt to not be able to be pulled out or retract - making them unable to be used, as they are jammed and cannot fit around a person to lock into the clasp to hold them into the back seat. Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. Both incidents occurred after Purchase in November, 2020 at First City Used Auto, Gonic NH and they would not claim responsibility to fix, despite both issues being Safety Issues/Defects of Car.
- 08/05/2020· STRUCTURE
THE LOWER CONTROL ARM IS VERY LOOSE. WHEN WE ACCELERATE TO LOW SPEEDS (20-25MPH) WE HEAR A LOUD THUMPING NOISE THAT EVENTUALLY STOPS WHEN WE GET TO HIGHER SPEEDS. SOMETIMES WE HAVE TO LET UP OFF THE THROTTLE TO MAKE IT STOP AND THEN REACCELERATE. WE LOOKED UNDERNEATH FOR THE PROBLEM AND WE CAN PHYSICALLY SHAKE THE LOWER CONTROL ARM.
- 08/03/2019· UNKNOWN OR OTHER
I WAS DRIVING MY 2015 CHEV TRAX AND ALL OF A SUDDEN THE VEHICLE STARTED IDLING VERY ROUGH AND I WAS NOT ABLE TO ACCELARATE. WHEN I WOULD PUSH ON THE ACCELARATOR IT WOULD GO DOWN BUT THE CAR WOULD NOT SPEED UP. I TOOK THE VEHICLE HOME AND THE NEXT DAY I TOOK IT TO AN AUTO REPAIR PLACE WHERE THE MECHANIC SAID THAT THERE WERE MULTIPLE MISCODES FIRING AND THAT THE CHECK ENGINE LIGHT WAS FLASHING. THEY ADVISED THAT I IMMEDIATELY TAKE IT TO THE DEALERSHIP AND ON THE WAY THERE THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE DIED. I SAT FOR A MINUTE AND RESTARTED AND DROVE IT INTO THE DEALERSHIP. THE SERVICE PERSON SAID I SHOULD HAVE TURNED IT OFF AND HAD IT TOWED BUT I WAS CLOSE TO THE DEALERSHIP. ONSTAR SENT ME 3 MESSAGES: TWO WERE REGARDING THE TRACTION CONTROL SYSTEM AND ONE WAS FOR THE EXHAUST EMISSIONS SYSTEM. AS NOTHING HAD CHANGED FROM THE PREVIOUS DAYS THIS MAY BE A TRAX ISSUE. I DID FILL UP MY GAS TASK A WEEK BEFORE BUT NOTHING HAPPENED DURING THE MAJORITY OF THAT WEEK AS I DROVE THEN VEH APPROX 150 MILES AFTER THAT. VEHICLE IS CURRENTLY AT JAKE SWEENEY CHEV IN TRI-COUNTY OH
- 08/02/2017· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
NOV 2015 RADIO CONTINUES TO PLAY AFTER I EXITED AND WALKED AWAY, THIS HAPPEN 2-4 ADDITIONAL TIMES. NOV. 2015 AFTER A HEAVY RAIN THERE WOULD BE STATIC IN THE RADIO, THE INSIDE DOOR PANEL WOULD BE WET. 11/21/15 THE INSIDE WINDSHIELD HAD CONDENSATION AND FROST, THE VIDEOS PROVIDED WILL SHOW 2 ADDITIONAL TIMES THE CONDENSATION INSIDE WAS PRESENT. MARCH 2016, CHECK ENGINE LIGHT CAME ON AND REMAINED ON FOR A FEW DAYS. THE FOLLOWING EVENTS ALL HAPPENED BETWEEN JAN 2016- PRESENT, DASHBOARD DISPLAY WOULD FLICKER, AND GO DEM BOTH DAYTIME AND NIGHT (WHILE IN MOTION). THE BACK UP CAMERA WOULD GO BLACK WHEN IT REAPPEARED IT WOULD HAVE RED AND YELLOW STREAKS. THE DISPLAY WOULD GO BLACK, I COULD HEAR THE RADIO PLAYING BUT SCREEN WOULD BE BLACK( WHILE IN MOTION). THE START UP DISPLAY WOULD FREEZE AS WELL AS THE BACK UP CAMERA FREEZES AND I DON'T KNOW THAT IS ANYTHING OR ANYONE BEHIND ME, CHECK ENGINE LIGHT CAME ON AGAIN (WHILE IN MOTION). MOST RECENTLY THE DASHBOARD DISPLAY IS NOT ALWAYS PRESENT ONLY A BLACK SCREEN, AND THE HEADLIGHTS ARE INTERMITTENTLY GOING COMPLETELY OUT WHEN PUT IN PARK AND AFTER ABOUT 10-15 SECONDS COMES BACK ON. ALL OTHER ISSUES THE VEHICLE WAS STATIONARY. WHEN FILLING UP THE GAS TANK I USE TO GET APPROXIMATELY 370 MILES UNTIL EMPTY, HOWEVER INTERMITTENTLY I NOW GET 290-386. THE FILE OF ALL THE RECEIPTS I'VE RECEIVE FROM BILLION WHEN I WOULD TAKE THE VEHICLE IN, IS TO LARGE TO ATTACH. WHICH ARE VIDEOS THAT SHOW THE CONDENSATION AND THE CHECK ENGINE LIGHT ON.
- 07/30/2020· ENGINE
CAR AIR CONDITIONER STARTED TO BLOW HOT AIR. TOOK CAR TO DEALERSHIP TO HAVE A MULTI-POINT INSPECTION. FOUND REFRIGERANT TO BE LOW, UPON FURTHER INSPECTION HVAC DYE ON COMPRESSOR. WAS TOLD THAT THE AIR CONDITIONER COMPRESSOR NEEDS TO BE CHANGED OUT.
- 07/30/2020· ENGINE
MY CAR STARTED TO OVERHEAT. I NOTICED THE RADIATOR CAP WOULD NOT CLOSE ANYMORE. I HAD TO REPLACE THE RADIATOR CAP. CAR KEPT OVERHEATING, TOOK IT INTO THE SHOP AND IT TURNED OUT I HAD TO REPLACE THE THERMOSTAT, WATER OUTLET HOUSING, AND WATER PUMP.
- 07/29/2019· STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
CHECK ENGINE LIGHT CAME ON WHILE DRIVING CITY STREETS AND THERE WERE NO OTHER SYMPTOMS. IT WAS INTERMITTENT. TOOK CAR TO THE DEALERSHIP AND THEY FIXED SOME LOOSE COMPUTER CONNECTORS. TWO WEEKS LATER CHECK ENGINE LIGHT CAME ON. STABILITY CONTROL OFF LIGHT CAME ON. AT ONE POINT LOST POWER STEERING AND THE DASHBOARD DISPLAY INCLUDING SPEEDOMETER ZEROED OUT FOR A FEW SECONDS WHILE DRIVING CITY STREETS. DRIVING ON THE HIGHWAY THE CAR GOT TO 4000RPM WITHOUT PROPERLY SHIFTING FOR THE ENTIRE DRIVE. TOOK CAR TO DEALERSHIP AGAIN AND THEY FIXED A DIFFERENT LOOSE GROUND CONNECTION FOR THE COMPUTER. ON THE DRIVE HOME IN CITY STREETS THE CHECK ENGINE LIGHT CAME ON INTERMITTENTLY AND THE STABILITY CONTROL OFF LIGHT CAME ON. ENGINE WOULD NOT SHIFT INTO A PROPER GEAR AND DROVE AT CLOSE TO 3000 RPM INSTEAD OF THE 2000 USUAL RPM. REAR VIEW CAMERA WOULD NOT FUNCTION.