2015 Chevrolet Suburban 1500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2018· STEERINGCrash

  POWER STEERING FAILED DURING TURN AROUND ON A COUNTY ROAD, CAUSING MY VEHICLE TO GO INTO A DITCH, WHICH DAMAGED THE FRONT END OF VEHICLE. THE RECALL UPDATE DID NOT FIX THE VEHICLE ISSUE.

• 12/31/2018· SERVICE BRAKES

  WHILE PARKING THE VEHICLE AT A SLOW SPEED THE BRAKES BECAME EXTREMELY HARD TO PUSH AND THE VEHICLE BARELY CAME TO A STOP. THIS HAS HAPPENED MULTIPLE TIMES IN THE PAST FEW MONTHS. WHEN WE HAD IT CHECKED BY THE DEALERSHIP THEY SAID THEY COULDN'T FIND ANYTHING WRONG.

• 12/31/2014· ELECTRICAL SYSTEM,STRUCTURE

  I PURCHASED A BRAND NEW 2015 CHEVROLET SUBURBAN LT ON DECEMBER 20, 2014 AND BY DECEMBER 23, 2014, THERE WAS A MAJOR WATER LEAK ABOUT THE DRIVER VISOR AND HEADLINER AND EQUIPMENT FAILURES. I NOTICED THAT THE GPS, COMPASS, ONSTAR AND MYLINK WERE NO LONGER WORKING. AS OF DECEMBER 31, 2014, I STILL DO NOT HAVE MY SUBURBAN BACK AND I HAVE BEEN TOLD THAT PART IS NOT AVAILABLE IN THE US. *JS

• 12/30/2018· SERVICE BRAKES

  INTERMITTENT HARD BRAKE PEDAL AND NO BRAKES DRIVING SLOW SPEEDS IN STOP-AND-GO TRAFFIC ON I70 DRIVING DOWNHILL OUT OF THE MOUNTAINS TOWARD DENVER, CO.

• 12/30/2014· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICLE WILL RESTART. *JS

• 12/29/2020· UNKNOWN OR OTHER

  AUTOMATIC TRANSMISSION: COOLING UNIT AND LINES. THE PERSON IN THE CHEVROLET DEALER TOLD ME THAT THIS CAN CAUSE A FIRE. BECAUSE THE COOLING AND THE OIL LIKE WAS LEAKING AND NEED TO BE FIX AND IT WILL COST ME 1240.00 DOLLARS. I TAKE TO THE DEALER BECAUSE THE CHECK ENGINE WAS FLASHING NOT STOP.

• 12/28/2018· SERVICE BRAKES

  BRAKE PUMP ASSIST WHILE BACKING UP IN A PARKING LOT AND ALMOST STRUCK ANOTHER VEHICLE. VEHICLE BRAKES OPERATED NORMALLY GOING HOME AND FAILED AGAIN WHILE BACKING INTO MY GARAGE. I HAD TO APPLY HEAVY PRESSURE WHILE BRAKING BOTH TIMES. ONLY 65K MILES

• 12/28/2018· UNKNOWN OR OTHER

  LEAK IN AC COOLANT LINE 1K MILES OVER BUMPER TO BUMPER WARRANTY. MY OWN FAULT FOR NOT PURCHASING THE EXTENDED WARRANTY

• 12/27/2019· POWER TRAIN,TRACTION CONTROL SYSTEM

  TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE MADE A GRINDING NOISE WHILE DRIVING OVER 45 MPH. IN ADDITION, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V374000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO POTAMKIN CHEVROLET (706 11TH AVE, NEW YORK, NY 10019) TO HAVE THE RECALL REPAIR PERFORMED. AFTER THE REPAIR, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

• 12/27/2018· SUSPENSION

  THE SERVICE SUSPENSION LIGHT CAM ON AND THE DEALER STATED I NEEDED ALL NEW ELECTROMAGNETIC STRUCTS AT A COST OF 4K. I ALSO KNOW 2 OTHER PEOPLE WHO HAVE THE SAME YEAR OF VEHICLE THAT THIS HAS HAPPENED TO.

• 12/26/2017· SERVICE BRAKES

  WHILE TRAVELING STRAIGHT AT 70 MPH ON THE HIGHWAY IN MY 2015 CHEVY SUBURBAN (62K MILES) THE VEHICLE EXPERIENCED A SUDDEN AND UNDETECTED COMPLETE BRAKE SYSTEM FAILURE. AS I APPROACHED SLOWING TRAFFIC WITH THE CRUISE CONTROL ON, I TAPPED THE BRAKES TO DISENGAGE THE CRUISE CONTROL, ONLY TO FIND THAT THE BRAKE PEDAL WAS RIGID AND COULD NOT BE DEPRESSED. TO AVOID A COLLISION AT A HIGH RATE OF SPEED I SWERVED ONTO THE RIGHT SHOULDER WHILE USING TWO LEGS TO AGGRESSIVELY PUSH THE BRAKE PEDAL DOWN - ALL THE WHILE FEELING VERY LITTLE BRAKING ACTION. THE CAR CAME TO A STOP AFTER ABOUT 75 METERS. AT NO TIME BEFORE OR DURING THE EVENT DID THE CAR SIGNAL A BRAKING SYSTEM PROBLEM. IN FACT IT STILL SHOWED NO SYSTEM INDICATOR OF A BRAKE PROBLEM 3 DAYS LATER WHEN IT WAS DELIVERED TO THE DEALER FOR DIAGNOSIS. THE CAR HAS BEEN WELL MAINTAINED, HAVING JUST UNDERGONE A 60K MILE SERVICE AT THE DEALERSHIP. THE LACK OF THE VEHICLE'S RECOGNITION THAT A CRITICAL FAILURE IN THE BRAKING SYSTEM HAD OCCURRED POSED A SERIOUS AND IMMEDIATE THREAT TO PASSENGERS AND SURROUNDING TRAFFIC. AS A PHYSICIAN I CAN ATTEST THAT A COLLISION AT THAT SPEED WOULD HAVE SEVERELY INJURED OR EVEN KILLED THOSE INVOLVED. THIS PROBLEM WITH THE 2015 CHEVY SUB HAS REPORTED TO NHTSA BEFORE - THIS IS NOT AN ISOLATED EVENT. THE SERVICE CENTER REPORTED TO ME THAT A VACUUM PUMP FAILURE WAS TO BLAME - I BELIEVE THIS IS A MORE COMPLEX ENGINEERING PROBLEM IN THAT THE VEHICLE DID NOT DETECT A PROBLEM DESPITE THE FAILURE CREATING A LIFE THREATENING SCENARIO. ALTHOUGH I PLAN TO IMMEDIATELY DISPOSE OF THIS CAR, FAILURE TO ADDRESS THIS PROBLEM BY THE MANUFACTURER WILL PUT OTHERS AT RISK IN THE FUTURE. GM APPEARS TO HAVE ISSUED A SERVICE BULLETIN THAT REFERS TO THIS PROBLEM (ATTACHED). I SINCERELY BELIEVE THIS DEFECT WILL RESULT IN LIVES LOST IF LEFT UNADDRESSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/26/2015· STRUCTURE

  ROOF WILL NOT REMAIN ATTACHED TO THE ROOF BOWS. THIS CAUSES BUFFETING SIMILAR TO A WINDOW BEING DOWN WHEN ALL ARE UP. THE RESULTS SPAN FROM ANNOYING TO PAINFUL. ALSO THE VEHICLE EXHIBITS LOUD BOOMING NOISES OVER ROUGH PAVEMENT THAT IS NOT PREVALENT WHEN THE ROOF IS SECURED. THE DEALER REPAIRED AND REATTACHED THE ROOF BOWS BUT THE REPAIR ONLY LASTED ABOUT 2 MONTHS AND A 1000 MILES. THE DEALER HAS STATED THEY HAVE DONE ALL THAT THEY CAN. IF THE VEHICLE WAS CRASH TESTED WITH THE ROOF ATTACHED TO THE SUPPORT BOWS THEN IT SEEMS THAT A ROOF THAT HAS DETACHED COULD BE LESS SAFE TO UNSAFE SINCE BOW COLLAPSE AND TRAJECTORY DURING A ROLLOVER WILL BE ALTERED. A FURTHER ISSUE IS THAT WHEN THE ROOF BOW BEHIND THE SUNROOF DETACHES, THE ROOF LIFTS AND THIS CAN CAUSE LEAKING. AS CAN BE SEEN IN THE PICTURES, ONE SHOWS THE FORWARD SUNROOF TO ROOF INTERFACE WHICH IS VERY UNIFORM. THE REAR SURFACE AS LIFTED IN THE MIDDLE AND WILL GET HIGHER WITH TIME. THE THIRD PICTURE SHOWS THE ARC IN THE ROOF

• 12/24/2017· SERVICE BRAKES

  MY 2015 SUBURBAN WITH APPROX 80K MILES, STARTED HAVING BRAKE PROBLEMS WHEN I WOULD DRIVE IN REVERSE. THE BRAKES HAD A GRINDING NOISE AND WAS GETTING HARD TO PRESS. THE BRAKE PADS WERE REPLACED AROUND 46K MILES AS I BOUGHT THE VEHICLE USED FROM ENTERPRISE SALES. THE BRAKES EVENTUALLY GOT WORSE AND HAD THE BRAKE ASSIST MESSAGE ON DASH COME UP. IF I HAD TO USE THE BRAKES TOO MANY TIMES AT INE TIME LIKE IF I HAD TO GO OVER SPEED BUMPS IN MY NEIGHBORHOOD, THEN THE BRAKES WOULD BE EXTREMELY HARD AND WOULD LOSE ALL POWER BRAKES. IF I KEPT THE VACUUM UP WITH A LITTLE RPM'S- ONE FOOT ON THE BRAKE AND ONE ON THE GAS, THEN I COULD GET THE POWER BRAKES TO WORK. NOW IT'S JUST TOTALLY GONE. NO POWER BRAKES AT ALL NOW AND ORDERED THE VACUUM BOOSTER AND WILL REPLACE IT MYSELF. I CALLED THE MAIN CHEVROLET HOTLINE AND THEY WERE TOTALLY WORTHLESS. I TOLD THEM ABOUT ALL THE NUMEROUS COMPLAINTS POPPING UP ON THE INTERNET AND WITH SUBURBANS WITH MUCH LESS MILES THAN MINE AND TRIED TO SEE IF THEY HAD ANY RECALLS REGARDING THE BRAKES. THEY SAID NO. I SAID THEY SHOULD BE CONCERNED BEFORE IT ENDS UP KILLING SOMEONE.

• 12/22/2021· SERVICE BRAKES

  My wife drives a 2015 Chevrolet Suburban LTZ. The brake pedal would vibrate when pressed going at slow speed or when reversing for weeks leading up to the break failure; however, no service message would appear on the dashboard instrument panel. On December 17, 2021 my wife was driving when someone in another vehicle crossed the highway right in front of her, when she pressed the brakes, they were very hard to press and the 2015 Suburban was not able to stop. Fortunately, she barely missed colliding with the other vehicle. She was able to coast to a slow speed and pull over into the grass and glide to a stop because the brakes would not work. This was the first time that a "Service Brake Assist" message appeared on the dashboard instrument panel. We had the Suburban towed to the nearest Chevrolet dealership. In researching the problem, there has been a recall issued for this type of failure of the brakes for 2015-2018 Chevrolet Suburbans; however, there is no recall for our Suburban according to the VIN #. Failure of the braking system on a vehicle is very dangerous and can result in injury or death. I strongly believe our vehicle, and other vehicles like ours, should be added to the recall list as soon as possible before someone gets seriously injured or dies due to not being able to stop and crashing into another vehicle, person, or object. The Chevrolet dealership says that since our vehicle is not on the recall list, we are responsible for the charges to fix it; however, I believe that the manufacturer (Chevrolet) should pay for the expenses since this seems to be a defect of the parts that are failing, especially since the Suburban is only 6 years old and has less than 100,000 miles.

• 12/17/2025· POWER TRAIN

  The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact veered to the side of the road and had the vehicle towed to an independent mechanic, who determined that the transmission had overheated and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 167,000.

• 12/17/2021· ELECTRICAL SYSTEM,SERVICE BRAKES

  The Service Trailer Brake System keeps popping up. Keeps dinging off and on whether you push the dismiss button or not. When this is on I question if the electrical brakes will work when I tow our camper. It is very distracting while driving. Safety Concern for sure!

• 12/17/2019· SERVICE BRAKES

  I WAS EXPERIENCING NO PROBLEMS WITH THE BRAKES, BUT RECEIVED NOTICE NHTSA CAMPAIGN NUMBER: 19V645. TOOK VEHICLE IN TO MARKLEY MOTORS ON NOVEMBER 1, 2019 FOR RECALL. NOTICED NO DIFFERENCE. ON DECEMBER 15, 2019 WHILE BACKING UP AT A SLOW SPEED IN A PARKING GARAGE, BRAKES FELT NOTICEABLY DIFFERENT, AND REQUIRED ALL MY EFFORT TO STOP. TOOK VEHICLE TO LEN LYALL CHEVROLET IN DENVER, WHERE THEY ADVISED ME THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. I FEEL THAT THE RECALL WAS INSUFFICIENT AND SHOULD HAVE COVERED THE ACTUAL PROBLEM, WHICH IS EVIDENTLY A DEFECTIVE VACUUM PUMP.

• 12/16/2019· STEERING,POWER TRAIN

  TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE THE CONTACT WAS MAKING A LEFT TURN, THE STEERING LOST POWER AND THEN RETURNED MOMENTARILY. THE FAILURE RECURRED AND THE VEHICLE SHUT OFF. THE CONTACT STATED THAT AN UNKNOWN STABILITY INDICATOR ILLUMINATED AND THE VEHICLE MADE A WHISTLING NOISE. THE VEHICLE RESTARTED AND WAS TAKEN TO THE CHUCK FAIRBANKS CHEVROLET (972-408-1571, LOCATED AT 629 N I 35 E, DESOTO, TX 75115) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IF THE WHISTLING NOISE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000. *DT CONSUMER STATED WHEN MAKING A TURN STEERING WHEEL SNAPS BACK USUALLY 2-3 TIMES A DAY. *JB

• 12/16/2016· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT NOTICED A FUEL ODOR AROUND THE VEHICLE. THE DEALER DIAGNOSED THAT THE PLASTIC TUBE CONNECTED TO THE FUEL TANK NEEDED TO BE REPLACED. THE DEALER DID NOT HAVE THE PART AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,000.

• 12/16/2015· SUSPENSION,WHEELS,UNKNOWN OR OTHER

  TIRE VIBRATION 40-45 MPH AND 64 + REPLACED BOTH REAR TIRES ALL 4 SHOCKS REPROGRAM RIDE CONTROL, TRANSMISSION NOT SHIFTING WHEN COMING OUT OF A TURN AND PASSING, REAR END NOISE, MIRRORS NOT REMOVING CONDENSATION 7.5 MIN ON LEFT, 2 MIN ON RIGHT. NOISE COMING FROM SUNROOF AFTER RAIN SOUNDS LIKE BUBBLES, DVD SCREEN RATTLE BEHIND DRIVER, AIR NOISE COMING FROM AROUND DRIVERS AND PASSENGERS WINDOWS, THESE ARE ONGOING PROBLEMS.

• 12/15/2021· POWER TRAIN

  Transmission issue at 160,000 miles and the whole system needs to be replaced. which was told most vehicles from 2014 - 2016 have these issues. such as the suburban, yukon, tahoe, serria, told could cause fire.

• 12/14/2018· SERVICE BRAKES

  I HAVE AND MANY INSTANTS OF NOT BEING ABLE TO STOP IN TIME OR PUSH DOWN AS HARD AS I CAN FOR BRAKES TO WORK. FELT LIKE NOTHING WORKED. SCARED THE HELL OUT OF ME. DRIVING A SUBURBAN ANY NO BRAKES REALLY COULD HURT OR KILL SOMEONE. NOT SAFE. I BROUGHT IN TO THE SUBURBAN DEALER WHERE I BOUGHT IT. THEY REPLACED THE BRAKE VACUUM PUMP. THIS SHOULD NOT HAVE HAPPENED THIS EARLY TO BE REPLACED! THIS HAPPENED TO ME SEVERAL TIMES IN CITIES STREETS WHERE I LITERALLY KEPT PUMPING THE BRAKES TO STOP. IT IS A HELPLESS FEELING I HAVE THE BILL THAT I PAID FOR THIS ERVICE TO HAVE THE BRAKE PUMP REPLACED. VERY EXPENSE

• 12/14/2015· POWER TRAIN

  TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED BUT THE DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

• 12/13/2024· SEAT BELTS

  When the air temperature is in the single digits the seat belt buckles do not latch or unlatch when pulled on. I thought my seat belt was latch no warning sounds indicating that it was not latch, but when i went to reach for something on my dash it unbuckled. When temperature is above 9F degrees buckles work fine. Both driver and passager side seat belt buckles do not work properly when it is cold out. Just wondering if others have brought this up.

• 12/13/2021· SERVICE BRAKES

  While vehicle is on if parked or driving the service trailer brake warning will come on and go off repeatedly. Happens randomly.

• 12/13/2017· VEHICLE SPEED CONTROL,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES AND THE BRAKE PEDAL WOULD NOT DEPRESS. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO GET THE VEHICLE TO STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

• 12/11/2024· POWER TRAIN,VEHICLE SPEED CONTROL

  Driving down the interstate and the vehicles transmission just stopped working. The D on the dashboard started blinking and would not keep moving. When attempting to accelerate the vehicle’s engine just revved would not move. It was dangerous and no warning prior to this issue.

• 12/11/2021· SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  The break vacuum pump is going out and making vehicle hard to stop and fuel pump or vacuum is leaking gas and smell inside vehicle

• 12/10/2024· POWER TRAIN

  Vehicle was slipping and losing power. Vehicle was loosing power every time I slowed down on a traffic light and/or stop signs. Vehicle was taken to a local shop and it was determined that vehicle had serious transmission issues. Vehicle was then taken to Richard K Chevrolet. Their report (attached here) states “Found code for pressure control solenoid stuck on. Found large metal debris in fluid. Found transmission suffered mass internal failure. Recommend replacement”. Chevrolet will not take any responsibility for this massive failure and I ended up having to pay $5,500 to fix the issue (documents attached). I’m looking for Chevrolet to reimburse my expenses given that a vehicle just a bit over 100,000 miles underwent such a massive failure. My number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/10/2020· STEERING,SERVICE BRAKES

  I PURCHASED THIS VEHICLE AND WAS UNAWARE IT HAD OPEN RECALLS WHICH COULD HAVE RESULTED IN AN ACCIDENT. THE DEALERSHIP I PURCHASED FROM DID NOT FIX THE RECALLS PRIOR TO MY PURCHASE AND DID NOT INFORM ME THERE WAS AN OPEN RECALL.

• 12/09/2021· STEERING

  The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving under 5 MPH and pulling into a parking spot, the steering wheel started to feel tight. The contact stated that the power steering warning light illuminated and was flickering on and off before the vehicle lost power steering functionality. The contact stated that the failure lasted for approximately 5 seconds and then returned to normal operation. The contact became aware of NHTSA Campaign Number: 18V586000 (Steering) and linked it to the failure. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure and the contact was informed to wait for the recall notification to arrive in the mail. The approximate failure mileage was 80,000.

• 12/06/2021· ELECTRICAL SYSTEM,SERVICE BRAKES

  The system that is failing is on my Suburban is the Trailer Break System, yes it is available for inspection. The continuous alert is distracting to the point of the vehicle being un-drivable and without the trailer break system functioning properly it puts people in danger due to not being able to safely stop while towing. The dealership said they were unable to reproduce the code. The vehicle has not been inspected by anyone except the dealership. Yes, both a visual and audible alert pops up continuously with a loud “ding” and a “Service Trailer Break System” warning.

• 12/05/2016· STRUCTURE

  SAIL PANELS (PILLAR CAPS) CAME LOOSE FROM THEIR MOUNTS. INTERNET SEARCH REVEALED THAT THIS IS A PROBLEM WITH 2014 AND NEWER SUBURBAN TYPE VEHICLES. MOUNTS CAN DETACH FROM THE VEHICLE AT HIGH SPEED DUE TO WIND. THEY WOULD BE A TRAFFIC HAZARD TO OTHER VEHICLES, MOTORISTS OR PEDESTRIANS.

• 12/04/2018· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO STONEBRIAR CHEVROLET (9950 T-121, FRISCO, TX 75035, 214-446-7880) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,768.

• 12/03/2019· STEERING,SUSPENSION

  STEERING WHEEL LOCKED AND FAILED TO TURN AFTER PUTTING INTO DRIVE WHEN LEAVING A PARKING SPOT. NEEDED TO PUT BACK INTO REVERSE TO RELEASE THE WHEEL. STEERING COLUMN HAS SINCE BEEN MAKING LOUD POPPING NOISE DURING SMALL CORRECTIONS WHILE DRIVING STRAIGHT, AT VARIOUS SPEEDS. STEERING HAS BEEN BECOMING INCREASINGLY LESS RESPONSIVE AND REQUIRING MORE FORCE. ESPECIALLY DURING BREAKING. FLUID LEVEL IS NORMAL.

• 12/03/2018· SERVICE BRAKES

  THE BRAKES TEMPORARILY FAIL WHEN APPLYING THE BRAKE PEDAL. THE FAILURE IS MOMENTARILY AND HAPPENS WHEN THE VEHICLE IS AT A COMPETE STOP AS WELL AS AT HIGHER SPEEDS. THE BRAKE PEDAL IS SOFT WITH LITTLE TO NO RESISTANCE AND WILL GO TO THE FLOOR AND THEN IT WILL IMMEDIATELY PRESSURIZE AND IT FEELS LIKE THE ANTILOCK BRAKES ARE ACTUATING. THIS HAS HAPPENED MULTIPLE TIMES IN A DRIVE THRU AND ALSO WHEN APPROACHING A STOP AT HIGHER SPEEDS. HAVE HAD THE BRAKE SYSTEM INSPECTED TWICE AND NO PROBLEMS CAN BE FOUND.

• 12/02/2018· SERVICE BRAKES

  I LOOSE BRAKING WHEN GOING SLOW IN REVERSE. THE BREAK PEDDLE BECOMES HARD AND THE VEHICLE WILL NOT STOP. THIS HAS HAPPENED MANY TIMES AND ONLY IN REVERSE. THE DEALER SAID IT IS A KNOWN PROBLEM BUT WANTS $850.00 TO REPLACE THE BOOSTER. THEY SAID GM MAY REIMBURSE ME SOMETIME IN THE FUTURE. I DO NOT HAVE $850.00 AND SHOULD NOT HAVE THIS PROBLEM WITH A VEHICLE WITH LESS THE 60,000 MILES ON IT.

• 12/01/2025· ENGINE,FUEL/PROPULSION SYSTEM

  Replaced lifters 1,3,5,7 and added automatic fuel mgmt system bypass chip after the vehicle went into limp mode ON THE HIGHWAY. Ran for less than 2000 miles and those same lifters failed a second time and had to be replaced AGAIN. The last incident occurred after about 200 miles and had engine failure, limp mode with multiple sensor failures in the middle of the road in the dark. Limited ability to move it safely off the road.

• 12/01/2016· STEERING

  TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOUD KNOCKING NOISE IN THE STEERING COLUMN. IN ADDITION, THE STRUTS LEAKED FLUID. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 54,000.

• 11/30/2022· STRUCTURE

  The contact owns a 2015 Chevrolet Suburban. The contact stated that the rear liftgate failed to close. The fire department removed the hydraulic shock to close the rear liftgate. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

• 11/30/2018· SERVICE BRAKES

  OUR VEHICLE DID NOT BRAKE PROPERLY ON SEVERAL OCCASIONS. LUCKILY MY WIFE WAS ABLE TO HIT THE EMERGENCY BRAKE SO SHE DIDN'T GO THROUGH THE FRONT OF HER WORK. THE GARAGE ENDED UP REPLACING THE VACUUM PUMP AS IT WAS FAILING.

• 11/30/2018· SERVICE BRAKES

  WHEN DRIVING AT LOW SPEEDS, I.E. IN ROLLING TRAFFIC, OR IN LINE AT A DRIVE UP WINDOW OR CAR WASH, ALL BRAKE POWER IS LOST. ONLY WAY TO GET IT BACK IS TO GET RPM'S BACK UP HIGH AGAIN. SEEMS TO STRENGTHEN THE VACUUM BACK TO NORMAL. I WOULD HAVE TO PUT THE TRUCK IN NEUTRAL AND HIT GAS, THEN GO BACK TO DRIVE, AND BRAKES WOULD WORK WELL AGAIN. WITHIN ANOTHER HIT OR TWO OF THE BRAKES, PROBLEM WILL COME BACK. IT HAS HAPPENED OVER THE LAST 2+ YEARS, MANY MANY TIMES. AT LEAST 25-30 TIMES.

• 11/28/2018· SERVICE BRAKES

  ON THREE (3) OCCASIONS, OVER A PERIOD FO A FEW WEEKS, AT LOW SPEEDS OR WHEN STOPPED, THE VEHICLE HAS DEMONSTRATED DEGRADED STOPPING POWER WHILE THE BRAKE PEDAL SEEMED VERY DIFFICULT TO DEPRESS. AFTER THE FINAL OCCASION, WHICH NARROWLY AVERTED A LOW SPEED COLLISION, AN INSTRUMENT PANEL ANNUNCIATOR WARNING TO SERVICE BRAKE ASSIST WAS DISPLAYED. THE VEHICLE HAS NOT BEEN USED SUBSEQUENTLY. IF THIS REPORT WAS SUBMITTED MULTIPLE TIMES, IT WAS BECAUSE IT APPEARED TO BE REJECTED, CITING "AN ERROR OCCURRED WHILE PROCESSING YOUR REQUEST." "REFERENCE #30.CD896783.1543450729.60A7C40"

• 11/28/2018· SERVICE BRAKES

  I WAS IN CAR LINE AT MY CHILDREN'S SCHOOL WITH MY CHILDREN IN THE CAR WHEN MY 2015 SUBURBAN BEGAN TO HAVE EXTREME BRAKING ISSUES. THE BRAKE PEDAL BECAME VERY HARD TO DEPRESS AND WOULD STILL ALLOW THE VEHICLE TO MOVE FORWARD NO MATTER HOW HARD I DEPRESSED THE BRAKE PEDAL. I HAD TO USE THE EMERGENCY BRAKE AND PLACE THE CAR INTO PARK. WHEN I HAD THE VEHICLE TAKEN TO THE CHEVY DEALERSHIP THEY INDICATED IT WAS THE BRAKE VACUUM PUMP WHICH WAS ALMOST $1,000 TO REPAIR. THE CAR HAS 45K MILES AND THERE WAS ZERO EARLY WARNING TO INDICATE A BRAKE ISSUE. THIS IS HIGHLY ALARMING AND DANGEROUS ESPECIALLY IF SOMEONE DID NOT KNOW TO USE THE EMERGENCY BRAKE TO ASSIST IN STOPPING A HEAVY VEHICLE

• 11/28/2016· SERVICE BRAKES

  I HAVE A 2015 CHEVY. SUBURBAN LT THE BRAKE PEDAL IS HARD TO PRESS AND THE CAR CONTINUE TO ROLL EVEN AFTER I APPLY THE BRAKE DESPITE THE ROTOR AND ALL THE PADS HAVE BEEN REPLACED.....THIS IS VERY DANGEROUS.

• 11/27/2018· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 10 MPH IN HEAVY TRAFFIC, THE VEHICLE LOST ALL BRAKING ABILITY AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO CHEVROLET 112 (2096 NY-112, MEDFORD, NY 11763) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

• 11/27/2018· SERVICE BRAKES

  OVER THE WEEKEND MY HUSBAND WAS PARKING OUR 2015 SUBURBAN WITH APPROXIMATELY 60K MILES ON IT. WHEN HE BEGAN PULLING INTO A SPACE AND DEPRESSED THE BRAKE PEDAL THE CAR DID NOT PROPERLY RESPOND AND SLID. IT DID EVENTUALLY STOP ONCE HE STEPPED VERY HARD ON THE BRAKE PEDAL HOWEVER IT WAS SEVERAL FEET IN FRONT OF THE DESIRED PARKING LOCATION. FORTUNATELY THERE WAS NOT A CAR IN THE SPOT IN FRONT OF US. HE PROCEEDED TO TURN THE CAR OFF AND BACK ON AGAIN AND IT APPEARED TO BE WORKING UNTIL A FEW MINUTES LATER HE WAS DRIVING AT A LOW SPEED THROUGH AN INTERSECTION WHEN IT HAPPENED AGAIN. SINCE WE HAD OUR CHILDREN IN THE CAR, WE DROVE IMMEDIATELY TO THE DEALERSHIP AND AFTER A DIAGNOSIS MULTIPLE DAYS LATER, I WAS TOLD IT WAS DUE TO THE VACUUM PUMP FAILING, AN $850+ REPAIR WHICH WAS NOT COVERED UNDER WARRANTY. AFTER SEARCHING I FOUND THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES WHICH I WAS NOT AWARE OF. THE PART HAS BEEN REPLACED WITH A NEW UPGRADED PART WHICH SHOULD NOT FAIL INDICATING THAT THERE WAS AN ISSUE WITH THE ORIGINAL PUMP. GM IS NOT ACKNOWLEDGING THE PROBLEM WITH THESE PUMPS AND I WORRY IS GOING TO WAIT FOR A SERIOUS ACCIDENT TO OCCUR BEFORE THEY DO ANYTHING ABOUT IT. SPOKE WITH GM CUSTOMER SERVICE AND THEY ARE NOT WILLING TO ACKNOWLEDGE THE ISSUE. THESE CARS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED.

• 11/26/2025· STEERING

  On at or about November 1, 2025, I experienced a sudden loss of power steering. I was backing up in a parking and experienced a complete power steering failure. Since that date, it has failed multiple times. There was a recall on the EPS Module in 2015. I have contacted a dealer, they could not find a recall for any power steering issues, when there clearly has been. If there has been a recall for the steering of the same model and make and year, and is clearly a SAFETY ISSUE, this recall in 2015 should cover my vehicle also. I was under the assumption that my vehicle was low on power steering fluid. Proceed to look for power steering pump to check fluid level, no reservoir! Start to investigate, find out I have an Electric Power Assist Motor, and an electric module that can not be replaced when it fails, the entire assembly has to be replaced, no way to replace fluid! I’m in the process of getting an estimate of repair as of 11/25/ 2025. There was no indication of any kind, of possibly failure! There is no data stored in the computer indicating any failure, electrical or otherwise!

• 11/26/2018· SERVICE BRAKES

  THE BRAKES BECAME EXTREMELY DIFFICULT TO DEPRESS AND REQUIRES BOTH FEET TO DEPRESS. EVEN WITH BOTH FEET ON THE BRAKE PEDAL, IT FELT LIKE THE TRUCK WAS NOT SLOWING PROPERLY. THIS HAPPENED WHEN THE ENGINE WAS AT OR NEAR IDLE IN A PARKING LOT. AFTER TURNING VEHICLE OFF AND THE BRAKE PEDAL DID NOT RESPOND AS EXPECTED. AFTER INCREASING THE RPMS THE BRAKES RESPONDED AS EXPECTED. I WAS UNABLE TO REPRODUCE THE ISSUE FOR THE DEALER.

• 11/26/2018· SERVICE BRAKES

  WHILE DRIVING DOWN SLIGHT HILL IN STOP AND GO OFF-RAMP TRAFFIC, THE BRAKES BECOME VERY HARD TO PUSH AND CAR DOES NOT COME TO A COMPLETE STOP. THIS SITUATION ALSO OCCURRED A FEW TIMES IN THE PAST.