2015 Chevrolet Impala

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2019· STEERING,ELECTRICAL SYSTEM,WHEELS

  LEAVING HOME GOING TO THE FUEL STATION TO GET GAS FOR MY CAR. I PULLED OUT OF THE GAS STATION AND STARTING DRIVING DOWN THE ROAD ABOUT 1 MIN IN TO DRIVE MY SERVICE LIGHT CAME ON STATING TO SERVICE MY POWER STEERING, I COULD NOT HANDLE THE CAR, THE STEERING WAS STIFF TO TURN, I HAD TO PULL OVER SHUT DOWN THE CAR WAITED A FEW MINUTES STARTED THE CAR BACK UP AND THE POWER STEERING RETURNED TO NORMAL. SENSE THEN, I HAVE HAD A FEW MORE OCCURRENCES WITH THE POWER STEERING.

• 12/27/2015· STEERING

  ON AUGUST 19, 2015 I STARTED MY CAR PUT IT INTO REVERSE AND THE STEERING WHEEL WOULD NOT TURN AND IT DISPLAYED SERVICE POWER STEERING I TURNED OFF THE IGNITION WAITED A FEW MINUTES AND TRIED AGAIN BUT IT STILL WOULD NOT TURN,I CALLED GM ROADSIDE ASSISTANCE AND THEY SENT OUT A TOW TRUCK TO HAVE THEM TAKE IT TO THE LOCAL CHEVY DEALER FOR SERVICE WHEN THE DRIVER GOT HERE HE STARTED THE CAR AND THE WHEEL TURNED BUT HE PUT IT ON A FLAT BED AND TOOK IT TO THE DEALER THEY SAID THE CAUSE WAS A DEFECTIVE B.P.M.V. THEY REPLACED PART # 2410350 ELECTRONIC BRAKE AND TRACTION CONTROL MODULE WITH BRAKE PRESSURE MODULATOR VALVE AND PART # 23208065 F (S) MODULE REPROGRAM ED AND BLEED THE SYSTEM SAID THEY ROAD TESTED IT FOR 40 MILES WITH 6 IGNITION CYCLES BUT THE MILEAGE WHEN IT WENT IN WAS AT 16036 AND WHEN IT CAME OUT WAS AT 16055 AS YOU CAN SEE ON THE DOCUMENT I AM ATTACHING. THEY RETURNED MY CAR TO ME ON AUGUST 28, 2015. BUT THEY COULD NOT TELL ME IF THIS COULD HAPPEN WHILE I AM DRIVING THE CAR. ON DECEMBER 19, 2015 I WENT TO START MY CAR AND IT WOULD NOT START SO AGAIN I CALLED GM ROADSIDE ASSISTANCE THEY SENT A TOW TRUCK AND HE TOOK THE CAR TO THE LOCAL DEALER FOR SERVICE THEY THE CAUSE WAS A DEFECTIVE BATTERY 4041510 BATTERY REPLACEMENT 247 W AND REPLACED IT WITH PART# 88865245. ON DECEMBER 26, 2015 I WAS LEAVING A FRIENDS HOUSE WHEN I STARTED THE CAR PUT IT IN REVERSE AND THE STEERING WHEEL WOULD NOT TURN AND THE DISPLAY READ SERVICE POWER STEERING. SINCE IT WAS LATE ON SATURDAY NIGHT OUR FRIEND DROVE USE HOME I WENT BACK TODAY STARTED THE CAR AND THE STEERING WHEEL WAS TURNING SO I DROVE IT HOME BUT SINCE THE DEALER IS CLOSED AT THIS TIME I WILL CALL ON MONDAY MORNING TO HAVE IT TAKEN BACK TO BE SERVICED AGAIN THE MILEAGE AT THIS TIME IS 19691.

• 12/26/2024· STEERING

  I was driving my 2015 Chevy Impala on the highway and my steering gave out into a curve. I got deeply afraid when the steering froze up on me, specially at 50 into a 40 mile rated speed. I say this because I wasn't aware that GM vehicles stop putting power steering pumps in their cars nice the late 2000's. I called onstar and inform them to the problem I was having with the car. I was able to get it to a safe spot. And the vehicle towed a dealership for servicing. I was told it was software malfunction that needed to be updated. Costing me $775, which my insurance company under CarCare wouldn't cover. I canceled them quickly. The car steered fine after getting it back. Then the same issue happened again a day later I call the dealership again close to my home, they told me the motor on the steering rack and pinion gave out. And was going to cost, 4100 dollars. I had another insurance company Endurance. They said they'll cover the rack but not the motor to the service department and denied the claim. Out of anger of payments to both insurance companies. The vehicle was traded in for a newer car. Value at 2000 dollars for trade. I'm bringing this to attention because GM is aware of this issue and don't want yo acknowledge this safety issue. Thank God I'm able to stronghold the car and bring it to safe spot. But for others with the Chevy Impala's not so lucky! These vehicles are scary and a dangerous for highway running, after the warning light appears on the dash!

• 12/26/2021· POWER TRAIN,UNKNOWN OR OTHER

  The manufacturer patented Stabilitrak system continues to fail on my vehicle. Initial ODI 114406439. Dealership charged $1,7832.15 to replace transmission control module (TMC) on 11/5/21. On 12/22/21 vehicle indicated the exact issue (Service Stabilitrak), took vehicle to same dealership, awaiting response. The car is not drivable when "Service Stabilitrak" is indicated as engine power is substantially reduced. GM technical service bulletin PIC5992A seems to apply to my issue. However, Chevrolet and the dealership says it does not apply, but continue to charge for engine light analysis and unnecessary, expensive repairs. Your assistance would be greatly appreciated. Vehicle is once again inoperable (3/4/22) due to this issue (service stabilitrak). Consumer stated almost $3,000 was spent with no resolution. Consumer stated vehicle fixed with used parts from a junk yard— new parts were not available.

• 12/23/2020· ELECTRICAL SYSTEM,EQUIPMENT

  THE SIDE DETECTION MODULES IN MY 2015 IMPALA HAVE GONE BAD FOR THE SECOND TIME IN LESS THAN 2 YEARS. THEY WERE REPLACED IN FEBRUARY OF 2019. THIS WAS MOSTLY COVERED THROUGH A SPECIAL "RECALL" TO REPAIR AND PREVENT A REOCCURRENCE OF THE FAILURE. NOW, IN DECEMBER ON 2020, I AM EXPERIENCING THE EXACT SAME CONDITION. THEY DID NOT REPAIR THE MODULES TO PREVENT THE SAME CONDITION FROM ARISING AGAIN. THEY GET WET BECAUSE OF A BAD DESIGN AND FAULT OUT, LEADING TO CAR SHUTTING DOWN OR EVEN FIRE FROM HARNESS TO MODULES CONNECTION. GENERAL MOTORS AND/OR THE DEALERSHIP (SUBURBAN CADILLAC, NOW SHAHEEN CADILLAC OF LANSING MI) SIMPLY REPLACED DISFUNCTIONAL PARTS WITH THE EXACT SAME DISFUNCTIONAL PARTS. A CONSUMER SHOULD NOT BE REQUIRED TO CONTINUOUSLY REPAY FOR A POSSIBLY DANGEROUS MALFUNCTION THAT THE COMPANY IS QUITE AWARE OF. I TRULY HOPE THAT THEY ARE NOT ALLOWED TO CONTINUE THIS IN THE FUTURE. THE REFUSAL TO ACCEPT FINANCIAL RESPONSIBILITY FOR REPAIRS DUE TO NEGLIGENT DESIGN AND INADEQUATE FIXES IS EVEN MORE ENRAGING.

• 12/21/2019· UNKNOWN OR OTHERCrash

  AUDIO DOES NOT WORK. INFO INDICATES "OFF". UNABLE TO TURN AUDIO ON.RECEIVED REAR-END BUMP. AFTERWARD NO SOUND FOR WARNING EQUIPMENT OR RADIO. THE VEHICLE WAS BEGINNING FORWARD MOVEMENT. VERY MINOR DAMAGE TO REAR BUMPER AND TRUNK AUDIO OFF AFTER DAMAGE REPAIRED..

• 12/21/2015· POWER TRAIN

  CAR WAS TRAVELING AT 79 MPH ON HIGHWAY IN CRUISE CONTROL WHEN CAR LOST ALL POWER (ENGINE, EXTERIOR/INTERIOR LIGHTS, BRAKES, ETC.) WAS ABLE TO GET CAR TO THE SHOULDER, AND RESTART THE VEHICLE. LATER DETERMINED THE ISSUE TO BE WITH THE KEY. A SLIGHT BUMP OF THE KEY, E.G. TAPPING THE ATTACHED KEYRING OR HITTING A BUMP WHILE DRIVING, CAUSES THE CAR TO TURN OFF . THIS WAS A RENTAL CAR RENTED FROM BUDGET.

• 12/18/2019· ELECTRICAL SYSTEM

  SIDE DETECTION SYSTEM IS NOT WORKING PROPERLY. IS ALSO CAUSING CAR TO TURN OFF AT LIGHTS AND ONE TIME EVEN STARTED TO SMOKE. S OLD IT WAS COVERED UNDER WARRANTY BUT WHEN I TOOK IT TO THE DEALERSHIP THEY SAID IT WASN'T. ONCE I WAS ABLE TO CONFIRM THAT IT WAS UNDER WARRANTY IT WASN'T ANYMORE BECAUSE I HAD EXCEEDED THE MILES. THIS IS A SAFETY HAZARD AND IS COMMON AMONG PEOPLE WHO OWN THIS YEAR AND BRAND!

• 12/18/2018· ELECTRICAL SYSTEM

  2015 CHEVY IMPALA SIDE BLIND ZONE LEFT SIDE ALERT FAILED TO WORK, AND ACCORDING TO MY CHEVROLET SERVICE SHOP IT WAS THE CAUSE OF THE ENGINE NOT STARTING, THE ENGINE KILLING AFTER STARTING REMOTELY, AND THE CAUSE OF MASS COMMUNICATION FAILURE ALERTS WITH AND BETWEEN THE VEHICLE'S OTHER SAFETY AND NON SAFETY ELECTRICAL COMPONENTS. NONE OF THE CARS DASH GAGES WORKED FOR ABOUT 1 MINUTE AFTER THE MASS ALERT HAPPENED. 10 MILES AFTER I HAD THE LEFT SIDE BLIND ZONE ALERT REPLACED, I RECEIVED AN ALERT THAT A BLIND ZONE ALERT NEEDED SERVICE. IT TURNS OUT THE RIGHT SIDE BLIND ZONE ALERT FAILED AFTER HAVING THE LEFT SIDE REPLACED. MY DAUGHTER HAS THE EXACT SAME VEHICLE AND SHE IS GETTING THE SERVICE BLIND SIDE ALERT ALERT AFTER HAVING BOTH LEFT AND RIGHT SIDE MODULES REPLACES A YEAR AND A HALF AGO. THE COST TO REPLACE BOTH LEFT AND RIGHT MODULES IS OVER $1400. THE MASS SYSTEM FAILURE ALERTS HAPPENED WHEN THE VEHICLE WAS PARKED AND ENGINE RUNNING.

• 12/16/2024· ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

  GM has a know issue with the side detection system and refuses to do anything about it even after there service bulletin expired. When this fail it can cause other issues with the dashboard system failure and more. In this case the system would never shutdown draining the battery.

• 12/06/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

  THE COLLISION WARNING SYSTEM ACTIVATES WHILE DRIVING, ELECTRICAL FAILURES CAUSE COMPONENTS TO NOT WORK AND FLICKER OF TURN SIGNALS IN PASSENGER MIRROR .

• 12/06/2017· STEERING

  ON 11/20/17 MY WIFE WAS DRIVING OUR CAR, TAKING ONE OF OUR DAUGHTERS TO SCHOOL WHEN THE CAR SOUNDED AN ALARM AND MESSAGE OF "POWER STEERING FAILURE - DRIVE WITH CAUTION" APPEARED ON THE DASH. SHE WAS ON A CITY STREET AND MOVING, BUT NEEDED ALL HER STRENGTH AND BODY WEIGHT TO TURN THE WHEEL. SHE HAD THE CAR TOWED TOT HE DEALER, WHO ADVISED THAT THEIR WAS A TOTAL FAILURE OF THE ELECTRONIC STEERING RACK AND PINION SYSTEM, MAKING THE CAR UNSAFE TO DRIVE. FURTHER, THE PARTS NEEDED TO REPAIR THE CONDITION ARE APPARENTLY ON NATIONAL BACK ORDER, AND AS OF THIS WRITING GM/CHEVY IS NOT RESPONDING TO MY DEALERSHIP'S REQUEST FOR AN ETA ON THE NEEDED PARTS. I AM BEING TOLD MY CAR WILL VERY LIKELY BE KEPT THROUGH THE NEW YEAR. I AM VERY CONCERNED AS THIS IS A MAJOR SAFETY ISSUE FOR MY FAMILY. FURTHER, IF THESE PARTS ARE ON BACK ORDER, AND GM IS NOT RESPONDING TO THE DEALER WITH AN ETA, THAT TELLS ME THAT THIS IS LIKELY A WIDE SPREAD PROBLEM. I DO NOT WANT MY CAR 'REPAIRED' WITH A FAULTY DESIGN OR PART THAT MAY FAIL AGAIN, CREATING A DANGEROUS SITUATION.

• 12/04/2019· ELECTRONIC STABILITY CONTROL (ESC)

  WHEN STABILIZER LIGHT COMES ON, THE VEHICLE JERKS AND THE ENGINE RUNS HARD. IT COULD COME ON WHILE DRIVING OR WHEN U TURN ON THE CAR. SOMETIMES THE STABILIZER LIGHT TURNS OFF WHEN SHUTTING OFF THE VEHICLE A FEW TIMES. THE VEHICLE WOULD DRINK A LOT OF GAS WHEN THE STABILIZER IS ON.

• 11/27/2018· STEERING

  TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO BOYD CHEVROLET CADILLAC BUICK (1875 SPARTANSBURG HWY, HENDERSONVILLE, NC 28792, 828-693-3461), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. *TT*JB

• 11/26/2024· PARKING BRAKE

  The contact owns a 2015 Chevrolet Impala. The contact stated while the vehicle was parked, upon starting the vehicle, several unknown warning lights illuminated. The vehicle was taking to an independent mechanic where it was diagnosed that unknown sensors needed to be reprogrammed and the codes were cleared. The contact stated that after starting the vehicle the warning lights illuminated again, and the vehicle failed to respond. The vehicle was not taken back to the independent mechanic or dealer for diagnostic tests or repairs. The manufacturer was not notified of the failure. The VIN was not included in NHTSA Campaign Number: 14V541000 (PARKING BRAKE); and the contact related the failure to the recall. The failure mileage was 162,000.

• 11/24/2019· TIRES

  4 TIRE SIDEWALL DRY ROT LEADING TO A PARTIAL SIDEWALL SEPARATION ON 1 TIRE, APPROXIMATELY 1 INCH IN SIZE. THESE WERE NEW 50,000 MI TIRES ON A NEW CHEVROLET. THEY WERE REPLACED AT 48,000 MI. , THERE WAS PLENTY OF TREAD AT TIME OF REPLACEMENT. ALL 4 WERE REPLACED BY DEALER. I HAVE A PICTURE IF NEEDED.

• 11/23/2019· STEERING

  I WAS DRIVING DOWN THE ROAD BACK IN FEBRUARY A WEEK AFTER I BOUGHT THE CAR WITH 90,000 MILES ON IT ONE OWNER THE STEERING WHEEL LOCKED IN POSITION AND ON THE DASH IT SAID 'SERVICE POWER STEERING DRIVE WITH CARE' I REALLY DIDNT KNOW WHAT HAPPENED AND AND TOLD MY SON I SHOULD GET IT CHECKED OUT BEFORE I GIVE IT TO HIM BUT HE WANTED IT NOW AND IT NEVER HAPPENED AGAIN UNTIL 11/22/19 WHEN HE CAME OUT OF WALMART AFTER CRANKING IT AND KILLING IT AND MINUTES LATER IT RESUMED TO NORMAL. NOW I GOT TO DO SOMETHING

• 11/21/2019· AIR BAGS

  AIR BAG WARNING LIGHT IN INSTRUMENT CLUSTER GOES ON AND OFF INTERMITTENTLY, WHILE PASSENGER AIR BAG ON/OFF INDICATOR ABOVE WINDSHIELD ALSO GOES ON AND OFF. THIS HAPPENS WHEN THE PASSENGER SEAT IS BOTH OCCUPIED AND UNOCCUPIED AND CAN BE MADE TO GO ON AND OFF BY MOVING PASSENGER SEAT FORWARDS AND BACKWARDS. THIS PROBLEM IS ONGOING. STARTED APPROX. OCT 15, 2019. TODAY IS NOV 21, 2019

• 11/20/2017· VEHICLE SPEED CONTROL

  I WAS DRIVING ON THE FREEWAY WITH THE ADAPTIVE CRUISE CONTROL ON AT ABOUT 50 TO 55 MPH WHEN SUDDENLY THE CAR WENT FULL ACCELERATION. I TRIED TO STOP THE CAR BY TURNING OFF THE CRUISE CONTROL, TURN OFF THE IGNITION, USE THE EMERGENCY BRAKE, NONE WORKED. I THEN PUT THE TRANSMISSION AND THEN EVERYTHING WORKED, BY THEN I WAS DOING 90 PLUS MILES PER HOUR PASSING VEHICLES. I CONTACTED GM AND THEY TRIED FIND A PROBLEM BUT DID NOT A PROBLEM.THEY SAID NO CODES APPEARED. THIS SUDDEN ACCELERATION LASTED ONLY A FEW SECONDS BEFORE I PUT THE CAR IN NEUTRAL. WILL A CODE APPEAR IF THE PROBLEM LASTED ONLY A FEW SECONDS. GM CLOSED THE CASE.

• 11/17/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  TRUNK AUTOMATICALLY POPS OPEN WHILE DRIVING DOWN THE HIGHWAY/ROAD, WHILE PARKED, AND WHEN INITIALLY STARTING AND WON'T PROPERLY CLOSE DUE TO THE LATCH RECYCLING CONSTANTLY WHEN IT POPS OPEN. PURCHASED VEHICLE IN OCT 2015 AND REPORTED TO THE DEALERSHIP WITHING THE FIRST COUPLE DAYS. IT HAS BEEN IN TO HAVE REPAIRED ON 3 SEPARATE OCCASIONS WITH THE SAME ISSUE REOCCURRING. EXTREMELY UNSAFE!

• 11/16/2021· STEERING

  While driving at 70MPH on I10 in MS I experienced loss of power steering in heavy traffic. I received a notification on the dashboard of a problem, but it was difficult to maintain control of the vehicle and maneuver to the right lane to exit. The car was difficult to drive but I managed to pull into a large gas station and shut it down and ask for directions to a Chevy dealer. The Power steering returned when I restarted the vehicle and a Chevy dealer was several miles away, but the dealership personnel advised me to continue the trip since I reset the system, but could not tell me if it would reoccur. I drove another 250 miles to get home and did not have another incident. But after checking online forums I notice other such issues and this is quite dangerous at high speed and heavy traffic.

• 11/10/2016· ELECTRICAL SYSTEM

  2015 CHEV. IMPALA-SHORTLEY AFTER I PUT THE KEY IN THE IGNITION TO START IT. I PUT IT IN REVERSE OR DRIVE THE CAR HESITATE THEN GERKS IN THE DIRECTION IM GOING. THEREVVVVBBVCDEEB BFVB B FV BB IS A DELAY IN EVERTHING ON THE DASHBOARD. EX. IF I TRY TO TURN THE RADIO UP RIGHT AFTER STARTING MY CAR THE VOLUME WILL NO TURN UP.

• 11/08/2015· UNKNOWN OR OTHER

  MY VEHICLE DASH BOARD CLUSTER LIGHTS UP, AND EVERY COMPONENT ON THE DASHBOARD IS VISIBLE AND A RED BAR IS DISPLAYED ACROSS THE DISPLAY AREA. THIS HAS HAVE HAPPEN MORE THAN TEN TIMES .I HAVE TAKEN THE CAR IN TO REPAIR AT THE DEALERSHIP , BUT THEY ARE NOT ABLE TO FIND WHAT IS CAUSING THE PROBLEM. ON TWO DIFFERENT OCCASION I PICKED UP MY CAR FORM THE DEALER AND IN LESS THAN 5 MINUTES AND ABOUT 5 MILES THE SAME THING REPEATED ITSELF. ON NOV 9 I WILL BRING IT IN AGAIN FOR THE DEALER TO TRY AND FIX THE PROBLEM. THIS HAVE OCCUR ON CITY STREET, HIGHWAY, AND TURNING ALWAYS IN MOTION. NEVER STATIONARY THIS OCCUR IN SECONDS THAT PREVENT ME FORM GETTING A PICTURE OF THE OCCURRENCES. I WAS TOLD BY ANOTHER TECH AT THE SAME DEALERSHIP THAT THIS IS HAPPENING TO ANOTHER CUSTOMER ALSO. I HAVE TAKEN MY VEHICLE INTO THE DEALERSHIP ON OCT 1, 13, 27, AND NOV. 3 THIS NOV 9 WILL BE THE 5TH TIMES I WOULD HAVE TAKEN THE VEHICLE IN TO REPAIR. THE IS ALSO MORE INFORMATION ON THE THEY WANT ME TO BUT ANOTHER CAR FORM THE AND PAID WHAT THEY DEPRECIATION VALUE. MEANING THAT WHAT THE CAR IS WORTH LEST DEPRECIATION WILL BE CARRIED OVER TO THE NEW CAR FOR ME IF GM OKAY THE DEAL. I WILL KNOW BY NOV.10, BUT WILL NOT TAKE THE DEALER .ALSO IF I TAKE THE DEAL THE DEALER WANT TO PLACE THAT DEFECTED CAR ON THE LOT FOR SALE TO CUSTOMER WHO WOULD NOT KNOW ABOUT THE DEFECT. THE CAR WAS BROUGHT AT MUNDAY CHEVROLET HERE IN HOUSTON TX.

• 11/07/2018· STRUCTURE

  WATER LEAKING INTO TRUNK OF VEHICLE FOR QUITE SOME TIME, BUT THOUGHT IT WAS FROM OPENING TRUNK WHEN IT WAS RAINING. RECENTLY HAD TAILIGHT GASKET REPLACED NOT UNDER WARRANTY OR RECALL. WATER STILL LEAKING AND 2IN SPLIT WELD DISCOVERED BEHIND BUMPER WHICH CAUSE TAILLIGHT AND TRUNK TO NOT SIT PROPERLY. VEHICLE BOUGHT NEW AND NO ACCIDENTS. INSTRUCTED TO GO TO A BODY SHOP FOR REPAIR.

• 11/05/2015· AIR BAGS,SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,027. UPDATED 01/12/16*LJ *TR

• 11/04/2022· STEERING,ELECTRICAL SYSTEM,WHEELS

  2015 Chevrolet Impala Lt Vin# [XXX] infotainment center & Steering went out 2 years ago Greg Chevrolet in savannah MO told me $800 for infotainment unit only car only had diag code B127E car only 3 years old at the time still does not work! Earlier this year driving to work 70 mph steering goes out I almost hit car next to me had to muscle the car to side of road then warning light popped up to service power steering!! Very dangerous for me and any cars on the road with this car! Had mechanic do diagnostic it had 20 error codes he reset them car worked 1 day same thing over again. We paid the car off but still can't drive it and can't afford wheel bearing a new rack etc this car has now been parked in garage for fear of driving with no steering or info center and the wheel was mounted with tire backwards from dealership when we bought the car! Safety GM INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 11/03/2018· ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

  FUEL PUMP CAUSING WEAK ENGINE AND STABIL TRACK SERVICE LIGHT. DEALER DIAGNOSED. AS I WAS DRIVING THE VEHICLE SUDDENLY LOST POWER, STABIL TRACK SERVICE AND CHECK ENGINE LIGHTS. MESSAGE WARNING OF DECREASED ENGINE POWER.

• 11/02/2016· UNKNOWN OR OTHER

  THE POSTS IMPLEMENTED TO KEEP THE FLOOR MATS FROM SLIDING UNDER THE PEDALS ON THE DRIVER SIDE ARE LOOSELY ATTACHED TO THE CARPET ONLY AND EASILY RIP OUT CAUSING THE MATS TO SLIDE BACK UNDER THE PEDALS. THESE POSTS ARE NOT ATTACHED TO THE FLOOR BOARDS OR FRAME, THEY ARE ONLY ATTACHED TO A 1/4" PIECE OF FABRIC THAT IS THE FLOOR CARPET. THESE POSTS SHOULD BE ATTACHED TO THE FLOOR BOARD OR FRAME AS THEY ARE A SAFETY FEATURE.

• 11/01/2019· STEERING

  WHEN I STARTED MY CAR THIS MORNING, I GOT AN MESSAGE ON THE INSTRUMENT PANEL THAT SAID SERVICE POWER STEERING DRIVE WITH CARE. WHEN I PUT THE CAR IN REVERSE, I COULD BARELY TURN THE STEERING WHEEL. I LOOKED UP THE SERVICE MESSAGE AND SAW THAT THIS CAR DOES NOT USE POWER STEERING FLUID, BUT RATHER AN ELECTRICAL SYSTEM FOR CONTROLLING THE STEERING. AT THAT POINT I HAD TO LEAVE IT AT HOME SO IT CAN BE TAKEN TO THE MECHANIC. THIS HAPPENED WITH 72,180 MILES ON THE VEHICLE.

• 11/01/2018· STRUCTURE

  TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A LEAK IN THE TRUNK WHERE THE SPARE TIRE WAS LOCATED. THE CONTACT CALLED THE WALDORF CHEVROLET CADILLAC DEALER (301-645-7000, 2298 CRAIN HWY, WALDORF, MD 20601) AND WAS TOLD TO SCHEDULE A DIAGNOSTIC TESTING APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL, AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

• 10/30/2017· POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  THIRD ISSUE WITH LOSS OF POWER. THIS TIME, STARTED CAR. THE CAR WAS FIGHTING FOR AIR FOR A FEW SECONDS, WITH STABILITRAK AND ENGINE LIGHT ON. I SHUT THE CAR OFF IMMEDIATELY. RESTARTED AFTER A FEW SECONDS. THE ENGINE LIGHT REMAINS ON. SERVICE IS STATING HISTORY SAYS MISFIRE ON 2 CYLINDERS, BUT NO CODE THROWN AND CANNOT DIAGNOSE. WE CAN GUESS AND PAY $350 FOR THE GUESS, OR NOT GUESS AND PAY $125 FOR THE DIAGNOSTICS THAT WERE RAN. (!!!) WHAT IN THE WORLD...

• 10/29/2018· STRUCTURE,UNKNOWN OR OTHER

  I HAVE A 2015 CHEVROLET IMPALA LT, AFTER RETURNING FROM VACATION I DISCOVERED A DAMPNESS IN MY TRUNK. I REMOVED EVERYTHING FROM THE TRUNK AND THE NEXT MORNING I WENT TO THE CAR TO VACUUM IT OUT. I LIFTED THE THE COVER FOR THE SPARE TIRE, AND NOTICE IT WAS SITTING IN AT LEAST 4 TO 6 INCHES IF WATER. I KNEW IT RAINED IN CENTRAL TEXAS FOR 14 CONSECUTIVE DAY AND THAT'S WHERE THE WATER CAME FROM. SO RESEARCHED ONLINE LINE, WENT TO THE DEALERSHIP AND TOLD THEM WHAT HAS HAPPENED, WELL THEY DIDN'T DO ANYTHING. INSTEAD THE WAY ME TO PAY THEM THIS RIDICULOUS AMOUNT OF MONEY TO DIAGNOSE IT. SO I CALL CHEVROLET TO EXLLAIN WHAT WAS GOINGG ON, THE REPRESENTATIVE WORDS WERE WELL MAAM THERE ISNT A RECALL FOR YOUR YEAR. THIS IS RIDICULOUS AND A HEALTH SAFETY ISSUE AND AS WELL AS AN WIRING ISSUE. PLEASE HELP THE OWNER OF IMPALA'S THAT ARE HAVING THE ISSUES.

• 10/28/2019· SEAT BELTS

  THE PASSENGER, REAR SEATBELT LOCKED AND WILL NOT RELEASE. DEALERSHIP STATED THE SEATBELT FAILED BUT DID NOT KNOW WHY, BUT IT NEEDED TO BE REPLACED. WE WERE PLACING GRANDSON INTO SAFETY SEAT AND WENT TO PULL THE SEATBELT (OVER SHOULDER) AND IT WOULD NOT RELEASE. DRIVER SIDE REAR WORKS PROPERLY AS WELL AS THE LAP BELT IN CENTER. THE CAR HAS APPROX. 70600 MILES. THE REAR SEATS ARE RARELY USED. COST OF REPAIR, (WITHOUT DISMANTLING IT) IS $385. THIS FAILURE CAUSED NO INJURIES, HOWEVER IF IT FAILS LOCKING UP IS IT POSSIBLE TO FAIL COMPLETELY AND NOT SERVE IT'S SAFETY COMPONENT REQUIREMENT.

• 10/28/2018· EXTERIOR LIGHTING,VISIBILITY/WIPER

  THE DESIGN OF THE HEADLIGHTS IS FAULTY. THE REFLECTORS BEHIND THE BULBS DO NOT PROJECT SUFFICIENT ILLUMINATION OF THE ROAD AHEAD, NOR DOES IT ILLUMINATE THE LEFT AND RIGHT CORNERS. I ESTIMATE THAT THE VERY DIM LIGHTS ARE GOOD FOR 30-FT AHEAD AT MOST, AND THEY ARE SO DIM THAT THEY ARE ALMOST USELESS WHEN DRIVING IN AM AND PM HOURS. SWITCHING TO HIGH-BEAMS BARELY MAKES A DIFFERENCE. IN FACT, I ALWAYS DRIVE WITH THE HIGH BEAMS ON WHEN DRIVING IN THE DARK, AND HAVE NEVER HAD AN ONCOMING VEHICLE FLASH ITS LIGHTS AT ME IN ATTEMPT TO GET ME TO SWIYCH TO THE LOW-BEAMS. FURTHER, TURNING CORNERS IN THE DARK IS DANGEROUS, AS THERE IS VIRTUALLY NO ILLUMINATION OF THE CORNERS BY THE HEADLIGHTS. ALL OF THIS IS EXACERBATED SIGNIFICANTLY WHEN THE PAVEMENT IS WET AND WHEN IT'S RAINING. I SUGGEST THAT YOU TAKE A TEST DRIVE IN ONE OF THESE VEHICLES, IN " COUNTRY" ENVIRONMENTS THAT ARE NOT LIT BY STREET LIGHTS. DO IT AGAIN ON SIMILAR ROADS WHEN IT'S RAINING. SEARCH GOOGLE "IMPALA POOR HEADLIGHT DESIGN" AND YOU WILL FIND THAT THIS HAZARD IS DISCUSSED IN SEVERAL FORUMS AND REVIEWS FOR 2015 THROUGH 2018 IMPALAS. IT BOGGLES THE MIND TO KNOW THAT GENERAL MOTORS HAS ALLOWED THIS SAFETY ISSUE TO BE PERPETUATED THROUGH 4 IMPALA MODEL YEARS.

• 10/27/2025· ENGINEFire

  The contact owned a 2015 Chevrolet Impala. The contact stated that while the vehicle was parked, turned off, and unoccupied, the front of the vehicle had caught fire. The fire was extinguished by the local fire department. The fire department indicated that the failure may have occurred due to a mechanical malfunction of the vehicle. The vehicle was consumed by the fire. A police report was not filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 172,000

• 10/27/2016· ELECTRONIC STABILITY CONTROL (ESC)

  "SEVICE STABILITRAK" LIGHT CAME ON, THEN 2 HOURS LATER ABS LIGHT CAME ON AND ON EVERY LEFT TURN THERE IS A CRUNCHING SOUND IN THE FRONT TIRE AND ALARMS SOUND, AND MY ENGINE STARTED STALLING AS I WAS TURNING ONTO A BUSY STREET, ALMOST WAS IN A CRASH. WHEN I MADE IT HOME I RESEARCHED IT AND FOUND MANY OTHER IMPALA OWNERS HAVE THE SAME PROBLEM, SAME SCENARIO. THIS CANNOT BE A COINCIDENCE THAT EVERY CHEVY CUSTOMER IS DESCRIBING THIS SAME SITUATION. CHEVROLET NEEDS TO HAVE A RECALL ON THESE IMPALA'S. WE ALL LOVE OUR IMPALA'S BUT YOU CANNOT ALLOW US TO BE OUT THERE ON THE ROAD IN DANGER. WE WANT TO SUPPORT AMERICAN MADE!! PLEASE DO THE RIGHT THING AND FIX THIS PROBLEM.

• 10/25/2019· STEERING

  EB I84 LEAVING BAKER CITY OR, 70MPH, COMING UP ON A SERIES OF "SLOW SPEED" S CURVES AND THE ELECTRIC POWER STEERING SHUT DOWN. MESSAGE ON DIC SAYS "SERVICE POWER STEERING DRIVE WITH CARE" WHEEL WOULD HOLD WHATEVER POSITION IT WAS PUT IN AND WOULD NOT RETURN TO CENTER WITHOUT SIGNIFICANT FORCE. NEARLY PUT THE CALL INTO THE CONCRETE BARRIER. JUST BARELY KEPT IT ON THE ROAD. STEERING WOULD NOT MAINTAIN CENTER. KEPT TRYING TO REST JUST LEFT OR RIGHT OF CENTER FORCING US TO 'WEAVE' BACK AND FORTH AS WE LIMPED THE CAR HOME.

• 10/25/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN SYSTEM FAILED. THE CONTACT HAD TO PRESS THE HORN WITH FORCE TO BE ABLE TO SOUND A WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HORN SYSTEM WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

• 10/24/2023· ELECTRICAL SYSTEM

  1. What component or system failed or malfunctioned, and is it available for inspection upon request? The sunroof sunshade is the specific component that has malfunctioned. It is readily visible and accessible for inspection upon request. A mechanic or technician can visually inspect the sunshade to assess the extent of the damage. 2. How was your safety or the safety of others put at risk? Excessive sunlight in the car causes discomfort or visibility issues to the driver and passengers. Glare from the sun impairs vision causing distraction, and compromising safety, especially during bright and sunny days making it challenging to see the road, traffic signals, and other vehicles clearly. Excessive heat makes the interior uncomfortable and hot. Sunburn. Reduced visibility and distraction can increase the likelihood of accidents affecting the safety of not only the occupants of the car with the torn sunshade but also other drivers and pedestrians on the road. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? .Yes 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Routine inspections are not conducted by the manufacturer, police, or insurance representatives for issues like a torn sunshade. However, an insurance representative might assess the damage if I file a claim related to the sunshade issue. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Warning lamps or messages related to the sunroof sunshade are not present in most vehicles.

• 10/24/2019· AIR BAGS,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

  MY CHECK ENGINE LIGHT CAME ON WHILE DRIVING. I TOLD MY CAR TO THE MECHANIC AND I WAS TOLD MY MASS ENGINE AIRFLOW NEEDED TO BE REPLACED. TWO DAYS LATER THE CHECK ENGINE LIGHT WAS ON AGAIN. RETURN TO THE MECHANIC AND WAS TOLD MY O2 SENSORS NEEDED TO BE REPLACED. REPLACED AS RECOMMENDED. I WAS DRIVING DOWN THE HIGHWAY AND THE LIGHT CAME ON AGAIN ALONG WITH A MESSAGE THAT SAID REDUCE SPEED. AT THIS POINT, MY CAR SLOWED DOWN BY ITSELF WHILE I WAS GOING 60 MILES PER HOUR. I COULD NOT ACCELERATE. LUCKILY THERE WERE NO CARS BEHIND ME. REVIEWING THE CHEVROLET FORUMS AND IMPALA FORUMS, THIS APPEARS TO BE A KNOWN ISSUE AND GM IS NOT DOING ANYTHING ABOUT IT. READING SOME OF THE STORIES, I CONSIDER MYSELF LUCKY. AIRBAG THE PASSENGER AIRBAG LIGHT HAS COME ON AND WILL NOT GO OFF. I TOOK IT TO THE DEALERSHIP, AND THEY TOLD ME THAT IF I AM IN AN ACCIDENT, THE AIRBAG WILL NOT DEPLOY BECAUSE THE CAR ISN'T RECOGNIZING SOMEONE IS IN THE SEAT. THEY SAID TO ME THAT GM ISSUED A RECALL FOR THIS PROBLEM; HOWEVER, MY CAR WAS NOT INCLUDED. I SPOKE WITH A GM REPRESENTATIVE WHO CONFIRMED THE RECALL. THE GM REPRESENTATIVE SAID ALTHOUGH THE CODE IS SHOWN ON THE DIAGNOSTIC PERFORMED AT THE CERTIFIED DEALER MY VIN WAS NOT COVERED; HOWEVER, THEY OFFERED TO COVER HALF OF MY COST. HE TOLD ME THAT IF GM EXPANDED THE RECALL TO INCLUDE MY VIN THEN I COULD SEND IN MY RECEIPT FOR A REFUND.

• 10/22/2021· POWER TRAIN,LANE DEPARTURE

  The stabilitrak system GM installed on my vehicle repeatedly indicates a "service" notification. Once this occurs, my vehicle loses power and the ability to shift into any driving mode. This issue began around 60,000, I currently have 77,500+ on my vehicle. GM issued a technical service bulletin (PIC5992A) for my vehicle, however, denies it's the issue and will only attempt a repair from a computer code, which they continue to fail to replicate. The occurrence of this issue is especially worrisome on any interstate highway. ODI 11406439

• 10/20/2018· SERVICE BRAKES

  UNCOMMANDED ACTIVATION OF PARKING BRAKE. WHILE PARKED, IGNITION OFF, IGNITION KEY REMOVED, VEHICLE UNOCCUPIED, PARKED ON FLAT AND LEVEL SURFACE, PARKING BRAKE ACTIVATED APPROX TWO MINUTES AFTER ENGINE TURNED OFF.

• 10/20/2015· UNKNOWN OR OTHER

  THE TRUNK LID UNLOCKED AND RAISED WHILE IT WAS PARKED AND I WAS SITTING INSIDE A HOUSE, WITH THE FOB IN THE FRONT POCKET OF MY TROUSERS, WITHOUT ANY INTENTIONAL APPPLICATION OF FORCE ON THE FOB BUTTON. THIS UNINTENTIONAL ACTION EXPOSED THE CONTENTS OF THE TRUNK TO POSSIBLE THEFT.

• 10/19/2025· STEERING

  Loss of power steering

• 10/19/2015· AIR BAGS

  LETTER FROM CONGRESSMAN PERRY ON BEHALF OF CONSTITUENT RE 2015 CHEVY IMPALA AIRBAG DEFECT. *SMD THE CONSUMER STATED THE FRONT PASSENGER SEAT AIR BAG SENSOR WOULD NOT TURN ON UNLESS A PERSON OF ADEQUATE WEIGHT WAS SITTING IN THE SEAT WITHOUT ANY CUSHION. THE CONSUMER'S WIFE HAD TO SIT ON A CUSHION, IN ORDER TO SEE OUT OF THE VEHICLE AND TO PROPERLY POSITION HER BODY IN THE FRONT PASSENGER SEAT. THE CONSUMER WOULD LIKE TO HAVE THE PASSENGER SEAT SENSOR DEACTIVATED. *JB

• 10/18/2015· STEERING

  AT 1884K MI LEAVING HOME DEPOT PARKING LOT PWR STEERING WENT OUT WITH WARNING ON DASH (POWER STEERING FAILURE DRIVE WITH CAUTION). TOWED TO PORTER CHEVROLET IN NEWARK DE. WHERE THEY REPLACED THE ELECTRIC PWR STEERING RACK. THE CAR WAS IN THE SHOP FOR A WEEK. NOW, AT 3838K MI THE SAME SITUATION HAS OCCURRED AFTER PULLING OUT OF MY DRIVEWAY AND STARTING DOWN THE STREET. THIS 4908 LB. CAR IS ALMOST IMPOSSIBLE TO STEER WHEN THIS HAPPENS.

• 10/16/2019· ELECTRICAL SYSTEM

  OUR SAFETY ISSUE STARTED WITH COLLISION SENSORS COMING ON WHEN NO ONE WAS IN A LANE NEXT TO US. THEN THE LIGHT WOULD STAY ON IN SIDE THE VEHICLE AFTER CAR WAS SHUT OFF. PROBLEM STARTED AROUND 35,000. PROBLEM SELF CORRECTED, HOWEVER AT 36,100 MILES THE SENSOR FOR INDICATING CARS IN THE BLIND SPOTS ON RIGHT SIDE OF CAR COMPLETELY FAILED. IF YOU HAVE EVER DRIVEN A 2015 IMAPA ONE WILL QUICKLY NOTICE THE LARGE BLIND SPOT AREAS AND THE IMPORTANCE OF THESE SAFETY DEVICES. STARTED HAVING PROBLEMS WITH KEY FOB, THEFT SYSTEM, RADIO, ETC AT 40,900 MILES. THIS BECAME A MUST FIX NOW. A MODULE KIT HAS BEEN ORDERED (02195-C) AND THIS IS SUPPOSE TO FIX THE PROBLEMS. BAD SENSOR OR SENSORS IN THE BUMPER. PART IS ON BACK ORDER SO THIS INDICATES TO ME THE PROBLEM MAY BE A BIT MORE WIDE SPREAD IMPACTING CHEVY OWNERS AND THERE SAFETY. NOW OF CONCERN I READ THIS HAS BEEN A KNOWN PROBLEM WITHIN CHEVY BUT THE VEHICLE PROBLEM WAS NOT ADDRESSED IN NEW MODELS OR FIXED FOR FREE IN A TIMELY MANNER. HOPEFULLY THIS BECOMES A RECALL ITEM AND ADVERTISED TO CURRENT OWNERS.

• 10/15/2015· STEERING,SERVICE BRAKESCrash

  TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO A DITCH AND IMPACTED THE DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT INJURIES WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

• 10/14/2021· STEERING

  Around the first of October I was headed home with my family. As we were merging over to exit lanes to get on the ramp to exit the freeway the power steering failure light came on and simultaneously all my power steering was gone. I literally lost control control of my car. I was in the midst of turning when the car swerved and at 70 MPH it was very dangerous situation. My wife and I had just switched driving places several miles back. She panicked and said she couldn't imagine what she would have done if that had happened to her. She also swore to never drive that car again. I don't know how many times this has happened to others but I can say with all honesty this is a very serious problem. There wasn't an accident but I did cause everyone near me on the road to swerve and brake suddenly to avoid colliding with my vehicle. As of today the car hasn't been repaired and I haven't relayed this to the dealership. That being said even if they were for some miraculous divine reason to repair it for free the danger of this occurring again is still there. This feature is dangerous and I pray something is done about it.

• 10/13/2020· SEAT BELTS

  TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED HER CHILD WAS UNABLE TO UNLATCH THE REAR DRIVER'S SIDE SEAT BELT. THE CONTACT CALLED MADE THE LOCAL DEALER BIG M CHEVROLET LOCATED AT 704 N DIXIE BLVD, RADCLIFF, KY 40160, (270) 505-4830 AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.