Overall rating (best variant)
Safety ratings
2015 Chevrolet Cruze 4 DR FWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (4)
- PARKING BRAKECampaign 15V113000 · 27/02/2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Risk: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
Fix: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.
- SEAT BELTS:FRONT:ANCHORAGECampaign 15V876000 · 23/12/2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
Risk: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.
- STEERINGCampaign 15V442000 · 10/07/2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Risk: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
- ELECTRICAL SYSTEM:IGNITIONCampaign 16V502000 · 05/07/2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Owner complaints
Most-reported areas
- ENGINE98
- ELECTRICAL SYSTEM49
- UNKNOWN OR OTHER45
- POWER TRAIN37
- ELECTRONIC STABILITY CONTROL (ESC)30
- STEERING24
- FUEL/PROPULSION SYSTEM23
- AIR BAGS20
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/29/2019· UNKNOWN OR OTHER
I WAS HAVING ISSUES WITH INTERIOR FOGGING OF MY WINDOW AND NOTICED WATER DRIPS ON THE INSIDE OF MY WINDSHIELD DURING DRY WEATHER AND TOOK IT TO THE DEALER. ALTHOUGH THEY COULD NOT FIND A LEAK THEY REPLACED THE SEAL. THAT LASTED A WHILE (SPRING AND SUMMER) THEN IT RETURNED AGAIN AND I GETTING THE SAME ISSUES. I WILL BE DRIVING AND THE INSIDE OF THE WINDOWS FOG THEN FREEZE. THIS IS WHEN THE INTERIOR OF THE CAR IS WARM.
- 12/29/2019· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
DRIVING TO WORK CAR OVERHEATED ALL ANTIFREEZE WAS GONE.GOT A NEW HOSE PUT ON STILL SMELLING ANTIFREEZE THEN PCV WENT OUT WHY HAVEN'T THEY DID A RECALL ON THIS DANGEROUS CAR.TRRAVELING NOVER BRIDGE CAR STARTED SLOWING DOWN WOULDN'T PICK UP SPEED.EACH TIME STOP IT DIDN'T WANT TO GO SPUTTERIN FOUND OUT PCV IS BAD WENT TO LOOK UP EVERYONE IS HAVING THE SAME PROBLEM AND THERES NO RECALL WHY
- 12/29/2017· ELECTRICAL SYSTEM
NEGATIVE BATTERY CABLE ISSUE - MY RADIO IS CUTTING IN AND OUT, TURN SIGNALS WILL NOT ALWAYS WORK, "SERVICE STABILITRAK" LIGHT WILL INTERMITTENTLY FLASH.
- 12/28/2016· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
POWER ASSIST FAILED, MAKING STEERING DIFFICULT, HAPPENED DURING LANE CHANGE ON FREEWAY AT 70 MPH, THIS HAPPENED IN CONJUNCTION WITH RANDOM SCREEN LOSS ON INFOTAINMENT SCREEN. ALSO RANDOM ERROR MESSAGES. UPON TAKING CAR TO DEALER, THEY AGREED IT WAS PROBABLY AN ISSUE ADDRESSED UNDER SPECIAL COVERAGE 14311, BUT IT TURNED OUT THAT IT WAS NOT. MY 24 YR OLD DAUGHTER WAS DRIVING , I AM THANKFUL SHE SURVIVED, NO ONE SHOULD EXPERIENCE LOSS OF POWER STEERING, ESPECIALLY ON THE FREEWAY. ODDLY I ENDED UP PAYING OUT OF MY POCKET FOR A NEW BATTERY AND A POS AND A NEG CABLE. IT WOULD APPEAR THAT GM SHOULD ALERT MORE OWNERS OF THIS ISSUE THAN THEY HAVE SO FAR, TO PREVENT FURTHER DEATHS. *TR
- 12/24/2024· POWER TRAIN,ENGINE
The check engine light came up, after having the code read it was discovered that the turbo charger was bad. My vehicle was fixed by the dealer. Prior to being fixed my vehicle was running rougher and accelerating at a slower speed.
- 12/23/2017· UNKNOWN OR OTHER
ONE WINDSHIELD WIPER STOPPED WORKING. THE NEXT DAY THEY BOTH HAVE STOPPED. THEY WILL NOT MOVE AT ALL
- 12/20/2022· ENGINE AND ENGINE COOLING
The contact owns a 2015 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle would not properly accelerate. The contact stated that coolant was leaking from the engine from a failure with the coolant lines causing the engine to overheat with multiple electric failures. The failure also occurred due to overheating including the main computer failure. The contact indicated that the vehicle was serviced several times for the same failure and the thermostat was replaced; however, the failure recurred. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 55,000.
- 12/19/2022· ENGINE AND ENGINE COOLING
The contact owns a 2015 Chevrolet Cruze. The contact stated while driving 30 MPH, the vehicle overheated. The vehicle was taken to an unknown dealer, who diagnosed that there was a coolant leak and that the water pump was faulty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
- 12/19/2018· POWER TRAIN
VEHICLE EMITS A HAZARDOUS FUME FROM THE COOLANT RESERVOIR AND ENTERS THE CABIN WHEN HEATER IS USED. THIS IS USUALLY WHEN THE HEATER IS ON PARKED OR DRIVING. USUALLY AFTER THE CAR HAS HEATED UP TO NORMAL STANDARD.
- 12/18/2019· FUEL/PROPULSION SYSTEM
THE VEHICLE WAS TAKEN IN TWICE FOR OIL LEAKS, PROBLEMS WITH THE PCV SYSTEM AND INTAKE MANIFOLD. AFTER THE ITEMS WERE REPAIRED AT THE DEALER, THE VEHICLE TURNS OFF AT IDLE AND ROUGH IDLES. THE CHECK ENGINE LIGHT AND TRACTION CONTROL SYSTEM STILL GOES OFF AND ON. THE VEHICLE HAS TURNED OFF WHILE STOPPED AT TRAFFIC LIGHTS.
- 12/17/2022· ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
UNKNOWN- 2015 CHEVY CRUZE - THE REGULATORS IN THE AUTOMATIC WINDOWS KEEP BREAKING- I HAVE REPLACED REGULATORS 3 TIMES- AND THE TWO FRONT WINDOWS WILL NOT GO UP OR DOWN NOW-I JUST FIXED THE PASSENGERS SIDE WINDOW ABOUT A MONTH AGO AND ITS BROKEN AGAIN.- THE CLOCK DOES NOT KEEP TIME CORRECTLY- HAD A COOLANT LEAK TWICE - AND THE TIRES SEEM TO LOSE TREAD PRETTY QUICKLY- REPLACED TIRES A FEW YEARS AGO- DOES NOT HAVE VERY GOOD TRACTION CONTROL- VERY DIFFICULT TO SEE WITH GLARES NO MATTER IF ITS FRESHLY CLEANED-NOTHING BUT PROBLEMS WITH THIS CAR- I USUALLY LOVE MY CHEVY'S BUT THIS CAR IS A LEMON- AS SOON AS I PAID IT OFF ALL THIS STARTED HAPPENING- AND I CAN'T AFFORD ANOTHER CAR AT THIS POINT.
- 12/16/2025· UNKNOWN OR OTHER
Radiator leaks, car overheated. Looking online it is obvious that a lot of people have had this same issue, so why no recall. It's a peice of crap car, that is dangerous to drive.
- 12/11/2023· ENGINE
The turbo on the vehicle develops a crack in the exhaust side by the wastegate over time. This is a common problem as reported by forums, that seems to be a near 100% failure rate. The crack causes lost of intake boost pressure that throws a low boost code and reduces engine power significantly.
- 12/10/2019· UNKNOWN OR OTHER
TERRIBLE SMELL MAKING IT IMPOSSIBLE TO DRIVE MY VEHICLE. WHEN I DRIVE THE VEHICLE MY EYES WATER. THERE IS NO HEAT OR AIR ON BUT HOT AIR IS COMING INTO THE CAB.THERE IS A REALLY BAD SMELL IN THE CAB AFTER A DEALERSHIP ALREADY REPLACED THE CATALYTIC CONVERTER LESS THAN FOUR MONTHS AGO. THERE HAVE BEEN EXTENSIVE PROBLEMS WITH THIS VEHICLE TIME AND TIME AGAIN LIKE STALLING ON THE FREEWAY WITH NO WARNING SIGNS, BELTS REPAIRS, EXHAUST PROBLEMS, ETC. I HAVE NOT EVEN OWNED THIS VEHICLE FOR THREE YEARS,
- 12/10/2018· ENGINE
TAKATA RECALL. THE PROBLEM IS OUR WATER PUMP. THE CAR ONLY HAS 63,000 MILES ON IT. WE HAD IT FIXED BY A MECHANIC BUT CAN STILL SMELL ANTIFREEZE THE SAME SMELL WHEN THE WATER PUMP WENT OUT AND CHECK ENGINE LIGHT CAME BACK ON. HOPEFULLY YOU PEOPLE CAN FIGURE THIS OUT OR IF THERE ARE MORE COMPLAINTS ABOUT THIS PROBLEM BECAUSE IT COST US A LOT OF MONEY AND HAD TO CANCEL APPOINTMENTS BECAUSE OF IT. THE CAR WAS BEING DRIVEN BY MY WIFE ON THE HIGHWAY WHEN SHE NOTICED SHE DIDN'T HAVE ANY HEAT PULLED INTO A DRIVEWAY AND SAW LOTS OF FLUID AROUND THE ENGINE WITH A STRONG SMELL OF ANTIFREEZE.
- 12/10/2017· UNKNOWN OR OTHER
PURGE VALVE ON A 2015 CHEVY CRUZE 1.4 ECOTEC TURBO WITH 65,000 MILES. STARTED AS A SMALL LITTLE TICKING NOISE THEN ITS BEEN GETTING LOUDER. AT THE TIME I DID NOT KNOW WHAT WAS WRONG WITH IT, HAD IT LOOKED IT BY MECHANICS BUT THE CAR WAS NOT THROWING ANY CODES. TOLD IT COULD HAVE BEEN A LIFTER... BUT THEN THE TICKING NOISE JUST GOT LOUDER AND MY CAR STARTED USING MORE FUEL AND WASN'T RUNNING RIGHT. MY CAR HAS TRIED SHUTTING DOWN (DYING) IN AN INTERSECTION, SITTING AT A STOP LIGHT ALSO. WHEN DRIVING ON THE HIGHWAY AND OR EVEN CITY STREETS FEELS LIKE THE CAR IS CUTTING IN AND OUT. RPM'S ARE NOT STEADY, WILL BOUNCE FROM 700 RPM TO 400 RPM WHILE SITTING STILL. ROUGH IDLE ALSO. THE SOUND CONTINUED TO GET WORSE NOW SOUNDS LIKE A MARBLE BOUNCING AROUND IN THE VALVE. NOW THAT I HAVE FIGURED OUT THAT IT IS THE PURGE VALVE I AM BUYING THE PURGE VALVE TO GET IT FIXED. FROM THE RESEARCH THAT I HAVE DONE THIS PART COULD HAVE CAUSED AN ACCIDENT DUE TO THE CAR STALLING OUT AND OR DYING ON THE HIGHWAY OR IN A INTERSECTION. PRETTY SURE THAT WHAT IS LEFT OF MY WARRANTY DOES NOT COVER THIS PART, I WOULDN'T THINK THAT A CAR THAT IS ONLY 2 YEARS OLD AND ONLY 65,000 MILES ON IT WOULD HAVE THIS KIND OF AN ISSUE AND THIS KIND OF AN ISSUE THAT WOULD NOT THROW A CODE LIKE A SERVICE ENGINE SOON LIGHT OR SOMETHING. LIKE I SAID MY CAR HASN'T THROWN ANY CODES SO IT WASN'T REALLY THE EASIEST TRYING TO FIGURE OUT THE PROBLEM SO IT COULD GET REPAIRED.
- 12/09/2020· UNKNOWN OR OTHER
MY CAR HAS BEEN SHAKING, LOW IDLE, WHEN AT A STOP LIGHT I HAVE TO PUT IT IN NEUTRAL AND PUSH GAS PEDAL TO KEEP IT FROM STALING. WHEN LIGHT TURNS GREEN IT WON'T GO EVEN THOUGH I AM PUSHING THE GAS PEDAL. I'M TO SCARED TO DRIVE IT ANYMORE. I HAVE HAD TO GET IT FIXED TOO MANY TIMES TO COUNT.
- 12/09/2019· POWER TRAIN,ENGINE
PURCHASED VEHICLE USED 8/2017. 5/2018 CAR SMOKING AND OVERHEATING WHILE DRIVING. WATER PUMP REPLACED. STILL HAVING ISSUES WITH CAR OVERHEATING WHILE DRIVING, I WAS REPLACING COOLANT ABOUT ONCE A MONTH. TWICE THE THERMOSTAT HOUSING WAS REPLACED, 8/2018 AND 11/2018. CAR HAD ISSUES AGAIN OVERHEATING WHILE DRIVING IN 4/2019. AN INTERCOOLER PIPE, PVC PIPE, WATER PIPE, AND WATER HOSE WERE REPLACED. MY CHECK ENGINE LIGHT CAME ON AGAIN IN 9/2019, MANY ISSUES WERE FOUND BUT I ONLY HAD ENOUGH MONEY TO REPAIR THE CATALYTIC CONVERTERS. AT THIS POINT I WAS REPLACING COOLANT EVERY TWO WEEKS TO AVOID THE ENGINE OVERHEATING AND AT TIMES IT WAS A VISIBLE PUDDLE COMING FROM UNDER THE CAR. 11/20/2019 I RETURNED TO GET A SENSOR AND ANOTHER THERMOSTAT HOUSING REPLACED. 11/27/2019 I HAD THE CAR TOWED TO THE SHOP AFTER MY VEHICLE BEGAN SMOKING WHILE DRIVING. I PULLED OVER AND COOLANT WAS QUICKLY DRIPPING OUT FROM UNDER THE CAR. THE RADIATOR WAS CRACKED AND NEEDED TO BE REPLACED. WHEN THE CAR WAS RETURNED TO ME I NOTICED THAT THE ENGINE WAS NOISY AND THERE WAS A SCREECHY SOUND UPON ACCELERATION. I HAD TROUBLE PICKING UP SPEED. I GOT TO THE GAS STATION ABOUT A MILE AWAY AND TURNED OFF THE CAR TO GET GAS. WHEN I TURN THE VEHICLE BACK ON THE ENGINE BEGAN TO SHAKE, REV UP AND DOWN ON ITS OWN, AND THEN CUT OFF. I TRIED A FEW TIMES TO START THE CAR UP AND IT HAPPENED EVERY TIME. I IMMEDIATELY CALLED THE REPAIR SHOP AND HAD THE CAR TOWED BACK THE SAME NIGHT. THEY WERE ABLE TO LOOK AT IT ON 11/29/2019 AND REPORTED THAT THEY SAW NO ISSUES. IN DISBELIEF, I PICKED UP THE CAR, AND I DROVE AROUND FOR ALMOST A WEEK. I ENDED UP COMING BACK TO RIDE ALONG WHILE A TECHNICIAN TEST DROVE THE CAR. HE SAW AND HEARD THE SAME ISSUES THAT I CLEARLY HAD WITH THE VEHICLE. WE RETURNED BACK TO THE SHOP AND HE DID A DIAGNOSTIC TEST THAT SHOWED THERE WAS AN ISSUE WITH THE TURBOCHARGER.
- 12/09/2019· ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING COOLANT/ANTI FREEZE, WHICH HAD TO BE REPLENISHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS DUE TO A WATER PUMP FAILURE. THE FAILURE MILEAGE WAS 47,000.
- 12/07/2019· POWER TRAIN
CAR HAD BEEN REPAIRED FOR A CRACKED RADIATOR. DIAGNOSTIC TEST SHOWED THAT TURBOCHARGER IS MALFUNCTIONING. UPON STARTING THE VEHICLE THERE WAS ISSUES WITH ENGINE THE ENGINE STALLING. UPON DRIVING THE ACCELERATION OF THE VEHICLE IS ABNORMAL, LOUD ENGINE NOISES UPON ACCELERATION AND AND CAR DOES NOT PICK UP SPEED AT A FAST ENOUGH RATE TO SAFELY MERGE INTO TRAFFIC AND NAVIGATE AT A SAFE SPEED.
- 12/07/2018· ENGINE
WHILE DRIVING I NOTICED MY VEHICLE WASN'T GIVING OUT MUCH HEAT, I WAS FREEZING AND I EVEN LET MY CAR HEAT UP BEFORE LEAVING. SOON A WARNING LIGHT CAME ON SAYING "AC OFF DUE TO HIGH ENGINE TEMP" IT WAS THEN I LOOKED AND NOTICED MY TEMPERATURE GAGE AND REALIZED MY CAR WAS OVERHEATING. I GOT IT HOME SHUT IT OFF AND THE FAN WAS STILL GOING. SO I STARTED MY CAR AGAIN, LOOKED AT THE GAGES TO SEE THAT EVERYTHING WAS NORMAL. I PROCEEDED TO TURN MY CAR BACK OFF AND THIS TIME THE FANS TURNED OFF. DOING SOME RESEARCH AND FOUND THAT THERE ARE MANY CASES IN WHICH THIS IS HAPPENING WITH OTHER 2015 MODELS AND ALSO WITHIN 2014 BACK TO 2012. HOPING THIS IS AN ISSUE CHEVY CAN MAKE RIGHT.
- 12/06/2022· ENGINE
87,000 miles on the car. 6 incidences of coolant system failure within the last 2 years/3,000 miles. This car costs me over $1000 in repairs every 3 months. I have replaced the water outlet, water pump (several times), cracked reservoir, and camshaft cover failure (this is covered by a warranty, thankfully).
- 12/05/2019· ELECTRICAL SYSTEM
WHEN TURNING ON THE CAR A NUMBER OF "IDIOT" LIGHTS WOULD TURN ON. FOR EXAMPLE, EMERGENCY BRAKE WHEN THE EMERGENCY BRAKE WAS NOT ON. ADDITIONALLY, THE DIGITAL SCREEN GAVE ME SERVICE MESSAGES SUCH AS "SERVICE PARKING ASSIST", "SERVICE THEFT DETERRENT" AND OTHERS. WHILE DRIVING, THE RADIO SUDDENLY SHUT OFF AND ALL MY DASHLIGHTS TURNED OFF THEN CAME BACK ON FOR A MOMENT THEN TURNED OFF AGAIN. MY RPM, MPH, GAS GAUGE, AND TEMPERATURE GAUGES WERE ALSO NOT WORKING. THE ENTIRE DIGITAL SCREEN ON THE DASHBOARD DID NOT GIVE SPEED, TIRE PRESSURE, OIL PRESSURE, OR ANY OTHER READINGS.ALL OF THESE THINGS OCCURRED WHILE PARKED AND DRIVING. I WAS DRIVING ON BOTH CITY STREETS AND A HIGHWAY.
- 12/05/2017· ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING AT 30 MPH, THE VEHICLE MADE A LOUD NOISE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MIDAS, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND UNABLE TO PROVIDE ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 106,000.
- 12/04/2021· STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Driving the car and suddenly it began to stall, next engine light came on, stability light came on, engine overheating waring came on, radio turned off, ac stopped working, smelling antifreeze, car shakes, power stalls when accellerating, smoke exited the engine, oil leaked and finally car stopped. AAA got car took it to a mechanic and rebuilt whole cylinder head. Now I received a letter from GM stating something wrong with PCV valve, and same thing is happening again same senerio just 4 months after getting fixed.
- 12/04/2017· STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING LESS THAN 40 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL LOCKED. AS A RESULT OF THE STEERING WHEEL LOCKING, THE VEHICLE EVENTUALLY SHUT OFF AND THE CONTACT HAD TO WAIT A WHILE FOR THE VEHICLE TO RESTART. WHEN THE STEERING WHEEL LOCKED, IT ALSO CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE FH DAILEY CHEVROLET DEALER (800 DAVIS ST, SAN LEANDRO, CA), BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
- 12/03/2020· STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
WHEN THE CARE IS RUNNING IT WILL BEGIN TO LOSE ACCELERATION THIS HAPPENS UNKNOWING TO ME .IT HAS HAPPENED ON THE FREEWAY WHICH IS VERY SCARY AND DANGEROUS
- 12/01/2022· ENGINE
after driving for approx 5 or 10 min, light white smoke was coming from exhaust pipe but went away quickly and never did it again. This happened only 1 time and only 15-30 min before the head gasket blew, causing the engine to blow - No other signs of a blown head gasket happened until after it blew - I was on a 2 lane hwy (my direction - 4 lanes total) surrounded by diesel trucks and luckily had a clearing that allowed me to get over safely but it was very dangerous
- 11/29/2016· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
WHILE AT A STOP LIGHT, THE CAR STARTED JERKING BACK AND FORTH. TRACTION CONTROL WARNING CAME ON. TOOK TO DEALERSHIP THEY CHANGED OUT BATTERY. NEXT DAY, THE SAME THING HAPPENS; WHILE STOPPED WITH FOOT ON THE BRAKE THE CAR STARTED JERKING BACK AND FORTH. THIS TIME NO TRACTION CONTROL WARNING.
- 11/28/2016· ENGINEFire
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 15 MPH, SMOKE APPEARED FROM THE ENGINE. IN ADDITION, THE VEHICLE LEAKED OIL ONTO THE GROUND. THE VEHICLE WAS DIAGNOSED AS NEEDING THE ENGINE OIL FILTER COVER SEAL AND CAP SEAL REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,650.
- 11/25/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
STARTED CAR AND IT RANDOMLY THE SERVICE STABILITY TRAK LIGHT CAME ON. STARTED TO DRIVE HOME AND CAR STARTED SPUTTERING AND SHAKING AS IF IT WANTED TO CUT OFF. GOT HOME TURNED THE CAR OFF AND BACK ON THE LIGHT WENT OFF BUT CAR STILL SPUTTERS AND SHAKES AND HESITATES TO ACCELERATE.
- 11/23/2020· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
HAD TO REPLACE THE CATALYTIC CONVERTER AND MY ENGINE LIGHT CAME BACK ON AND IT'S SHOWING THAT THAT IS STILL AN ISSUE. A MECHANIC TOLD ME THIS HAS BEEN A COMMON ISSUE WITH OTHER CHEVY CRUZE.
- 11/21/2015· POWER TRAIN,ELECTRICAL SYSTEM
ON THE SAME DAY, WITHIN A FEW HOURS OF EACH OCCURRENCE,FIRST I HAD THE KEYS IN IGNITION AND VEHICLE RUNNING, AND SHUT THE DOOR AND ALL FOUR DOORS LOCKED. THEN A FEW HOURS LATER, I TRIED TO PUT THE VEHICLE IN TO DRIVE AND IT WOULD ONLY REV UP AND WOULD NOT GO FORWARD. WHEN THIS HAPPENED, THE D FOR DRIVE ON DASH WAS FLASHING. REVERSE WORKED FINE. IN BOTH INSTANCES THE CAR WAS STATIONARY. WHEN THE CAR WAS LOCKED, WE USED THE SPARE KEY TO MANUALLY OPEN THE DOOR. IN THE SECOND INSTANCE, I HAD THE CAR TOWED TO A DEALER. HAVING TROUBLE UPLOADING THE SERVICE RECEIPT, BUT THEY FOUND NOTHING WRONG.
- 11/18/2019· ELECTRICAL SYSTEM,ENGINE
THE VEHICLE WAS WORKING FINE, I DROVE IT THE NIGHT PRIOR BACK HOME AND PARKED IT IN MY GARAGE LIKE I NORMALLY DO. WHEN I WENT TO LEAVE THE NEXT MORNING, THE CAR WOULD NOT START. THE ENGINE WOULDN'T EVEN TURN OVER BUT THE RADIO AND WHAT NOT WOULD TURN ON. WE TRIED JUMPING THE CAR, CHARGING THE BATTERY, CHANGING THE BATTERY OUT AND NOTHING WORKED. WE GOT IT TOWED TO THE AUTO SHOP AND THEY SAID THAT THEY COULD NOT FIX THE VEHICLE AS IT'S ELECTRICAL. WE LIVE IN THE DESERT AND THE CLOSEST DEALER IS OVER AN HOUR AWAY IN PALM SPRINGS SO NOW WE HAVE TO GET THE VEHICLE TOWED THERE, AT OUR EXPENSE, TO TRY AND GET IT LOOKED AT
- 11/18/2017· FUEL/PROPULSION SYSTEM
I STARTED SMELLING GAS FUMES. IMMEDIATELY DROVE THE CAR TO A DEALERSHIP. THEY STATED THAT THE FUEL LINE WAS LEAKING WHERE IT WENT INTO THE MOTOR AND THE CAR WAS NOT SAFE TO DRIVE. AFTER SITTING AT THE DEALERSHIP FOR A COUPLE OF HOURS, I WAS TOLD THAT THE PART TO FIX THE CAR WAS UNAVAILABLE AT THIS TIME. MY CAR HAS BEEN SITTING AT THE DEALERSHIP FOR 4 WEEKS. NOW I AM BEING TOLD BY CHEVROLET THAT IT COULD BE 3 -4 MONTHS BEFORE THEY CAN GET THE PART. CHEVROLET CORPORATE SAID THAT THE PART WAS FAULTY AND THEY DON'T HAVE A REPLACEMENT PART. THIS PART IS THE FUEL LINE AND FUEL RAIL. CHEVROLET DOES NOT HAVE THE PART NEI5ER HAVE THEY DONE A RECALL. THEY REFUSE TO COMPENSATE ME FOR BEING WITH OUT THE CAR.
- 11/17/2017· POWER TRAIN,FUEL/PROPULSION SYSTEM
CAR IS RELEASING GASOLINE'S FUMES . VERY STRONG AND IS GIVING M A HEADACHE WHICH ALSO MAKES IT DIFFICULT TO BREATH WHILE DRIVING
- 11/16/2022· ENGINE
Coolant leaking, was repaired. Now coolant mixed into oil causing overheating and a blown head gasket. Car now needs major repairs under 100,000 miles. I see recalls for 2013-2014 Models but none for 2015.
- 11/16/2019· STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
CAR SURGES, ENGINE LOSES POWER OFF, C/S TRACTION CONTROL/STABILITRAC LIGHT COMES ON DASH, DOOR LOCKS ACTIVATING ON THEIR OWN, WE HAVE PUT NEW BATTERY NEW NEGATIVE CABLE WITH NEW BOLT. CAR AT SPEED 60- 65 THIS HAPPEN,DRIVING ON HIGHWAY AND INTERSTATE. I DROVE CAR 3 TIMES HAPPENED, TECH DROVE CAR THIS HAPPENED, CAR BEEN CHECKED AT DEALER 3 TIMES AND STILL AT DEALER AS OF 11/16/2019
- 11/15/2019· POWER TRAIN
ON OCTOBER 25, 2019 MY TURBO FAILED LEADING DEBRIS TO CLOG MY CATALYTIC CONVERTER LEADING IT TO FAIL AS WELL. I BOUGHT MY CAR NEW ON OCTOBER 10, 2015. SINCE BUYING IT, MY WATER PUMP FAILED TWICE, CAMSHAFT COVER REPLACED TWICE, THERMOSTAT REPLACED, OIL TUBE AND PAN REPLACED TWICE, COOLANT TUBE REPLACED ONCE. EVERY TIME I BROUGHT IT IN TO THE DEALERSHIP, I REPORTED THE CAR'S PROBLEM OF IDLING ROUGH WHILE IN DRIVE AT A STOP LIGHT OR IN PARK IN MY DRIVEWAY AND EVERY TIME, THE DEALERSHIP REPORTED THEY COULDN'T FIND ANYTHING. WHEN I WAS TOLD MY TURBO HAD FAILED, THEY SAID THAT'S WHY MY CAR WAS IDLING ROUGH. EVERY TIME ONE OF THESE PROBLEMS OCCURRED, I WAS ON THE HIGHWAY. I AM LUCKY I WASN'T HIT OR KILLED IN ANY OF THESE INSTANCES.
- 11/14/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
I BOUGHT THE CAR USED. AFTER A FEW DAYS I HEARD A TICKING UNDER THE HOOD & ALSO WHEN I GOT TO 60 MPH I COULD FEEL VIBRATION IN THE GAS PEDAL & SOUNDED LIKE A BUMBLE BEE UNDER THE HOOD. I TOOK IT TO DEALERSHIP I BOUGHT IT FROM. THEY SAID THAT WITH THE LT1 IT OFFS COMMON NOISE FOR THE PURGE SOLENOID TO MAKE THE TICKING NOISE THAT IT WAS NORMAL. THE VIBRATION THEY SAID WAS A PEBBLE GOT UNDER MOTOR MOUNT & WAS CAUSING VIBRATION. HE GOT THE PEBBLE OUT & READJUSTED. A WEEK LATER WAS DOING IT AGAIN & THE TICKING NOISE WAS ALOT WORSE. HE FINALLY CHANGED THE PURGE SOLENOID & IT STILL TICKED BUT NOT NEARLY AS BAD. BUT HE SAID HE COULDN'T HEAR THE NOISE AT 60 MPH & ONLY A LITTLE OF THE VIBRATION IN PEDAL. I'M REALLY REGRETTING BUYING THIS CAR. IF I KNEW IT WOULD HAVE ALL THESE ISSUES I COULD OF KEPT DRIVING MY OLDER CAR WITH NO CAR PAYMENT. HE SAID THAT CHEVROLET KNEW ABOUT THE PURGE SOLENOID ISSUE BUT HAVEN'T FIXED IT. CAR HAD 87K MILES WHEN I BOUGHT IT & NOW HAS 90K. AFTER WE BOUGHT 1 OF THE SALESMEN REFERRED TO IT AS A THROW AWAY CAR. YEAH I JUST THREW AWAY 11K GETTING IT
- 11/13/2015· ELECTRICAL SYSTEM
THE DASHBOARD LIGHTS FLASH ALONG WITH THE RADIO/NAVIGATION SCREEN AND SOUND SYSTEM WHILE DRIVING. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION AND HAS BEGUN HAPPENING MORE FREQUENTLY NOW. ALSO, SOMETIMES THE KEY CONTROL DOES NOT WORK FOR THE CAR EVEN THOUGH THE KEY BATTERY IS UP TO DATE.
- 11/12/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
CHECK ENGINE LIGHT CAME ON 11/05 AND THAT AFTERNOON THE CAR STARTED TO IDLE HARD AND SPUTTER WHEN STOPPED. THE ERROR CODES READ FOR A MAF SENSOR; HAD THAT AND THE ENGINE AIR FILTER REPLACED, AND THE CAR STILL SPUTTERED BUT THE LIGHT WENT OUT. I PURCJASED THE CAR IN 2015, IT HAD 2300 MILES AT THE TIME, AND WOULD MAKE NOTICEABLE ENGINE NOISE SOON AFTER. I TOOK IT BACK BUT THE DEALERSHIP MECHANICS SAID THAT IT WAS A SENSOR AND NOT TO WORRY UNTIL THE CHECK ENGINE LIGHT CAME ON; THEY WERE TALKING ABOUT THE THE MAF. ON 11/12/2019, THE LIGHT IS ON AGAIN. ALSO, THE STABILLITRAK LIGHT COMES ON/OFF.
- 11/11/2023· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
My engine light has been randomly coming on then off leaving many history codes. It's normally a diesel particulate filter code and I have paid hundreds replacing each sensor or part. So this time, Carroll Buick of Venice Fla says the embedded code is saying I need an engine control module , same code. I'm still driving it they say it's safe to drive because the part $900.00, plus labor, is backorder. I'm a bit over 100,000 miles and I have a lifetime power train warranty but it won't cover any electrical parts only greased literal parts of engine or transmission. I'm not certain it's true anymore they replaced everything so far over 2 years but I'm at theor mercy. Zurich warranty is not covering this and I'm shocked it went just b4 100k miles and now I'm at 107k. I feel chevy should own this issue since I've been told to keep driving it with the engine light on. I'm really scared but I need it to go to work please help thx
- 11/08/2016· ENGINE,FUEL/PROPULSION SYSTEM
I PURCHASED THIS 2015 CRUZ WITH 18,000 MILES ON THE VEHICLE FROM LEE JOHNSON CHEVROLET IN KIRKLAND, WA. IT HAS BEEN BACK TO THE MECHANIC 3 SEPARATE TIMES WITH A COMPLAINT THAT THIS VEHICLE EXCELERATES SPORADICALLY AND WITHOUT NOTICE. THERE IS NO FAULT CODES THAT COME UP. THE MECHANICS DRIVE IT BUT THIS DOES'NT HAPPEN TO HIM, THEREFORE THEY STATE THAT THIS IS NOT A PROBLEM. I FEEL TOTALLY UNSAFE WHEN THIS HAPPENS AND I'M AFRAID TO DRIVE THIS CAR. ( I DRIVE WITH ONE HAND ON THE GEARSHIFT IN CASE THIS HAPPENS SO I CAN PUT IT IN NEUTRAL IMMEDIATELY. I WANT THIS COMPLAINT TO GO ON RECORD THAT I HAVE FILED THIS CLAIM AS WELL AS WORKED WITH THE MECHANICS ON 3 DIFFERENT OCCASIONS AND FEEL AS IF I HAVE NO RECOURSE FOR WHAT I CONSIDER A SERIOUS PROBLEM
- 11/08/2016· POWER TRAIN
TL* THE CONTACT RENTED A 2015 CHEVROLET CRUZE. WHILE DRIVING AT UNKNOWN SPEEDS, THE GEAR SHIFT CHANGED TO THE MANUAL POSITION WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL ODOR COMING FROM THE AIR VENTS INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,500. THE CONSUMER STATED SHE HAD A HABIT OF RESTING HER ARM ON THE GEAR SHIFT, AND HAD DONE SO MANY TIMES. HOWEVER, THE LAST TIME HER ARM BRUSHED AGAINST THE GEAR SHIFT AND THE GEAR UNLOCKED. UPDATED 01/31/17*JB
- 11/07/2019· ELECTRONIC STABILITY CONTROL (ESC),ENGINE
THROTTLE POSITION SENSOR. CHECK ENGINE LIGHT CAME ON CAR STARTED BLOGGING DOWN DROPPING RPMS WHILE DRIVING, AS I CAME TO A COMPLETE STOP THE CAR WOULD DROP RPMS AND THEN GO ABOVE THEN NORMAL IDLE RPMS BUT SEEMED TO WANT TO GO WHILE MY FOOT WAS ON THE BREAK. . WHEN THE CAR IS OFF THE CODE IS READING THE THROTTLE POSITION AT 16.5% WHEN IT SHOULD BE AT ZERO! WHEN THE CAR IS ON THE THROTTLE POSITION READS AT 40% NOT 100%. IT IS A HUGE CONCERN CONSIDERING THE THROTTLE CAN GET STUCK AT ANY POINT AND THEIR GOES MY LIFE AS WELL AS MY 2 YEAR OLDS LIFE.
- 11/07/2019· ENGINE
I NOTICED ONE DAY WHILE DRIVING THAT MY ENGINE WAS RUNNING VERY HOT. WHEN I ARRIVED TO MY DESTINATION, I POPPED THE HOOD AND DISCOVERED EXTREMELY LOW COOLANT LEVEL. ALSO NOTICED FLUID LEAKING FROM UNDER MY CAR. I TOOK IT TO A LOCAL SHOP TO BE EVALUATED. IT WAS DETERMINED THAT I NEEDED TO REPLACE MY WATER PUMP & THERMOSTAT. I AM ONLY AT 41,000 MILES.
- 11/06/2015· POWER TRAINCrash
SOMETIMES WHEN SLOWING TO A STOP, THE CAR ENGINE ACCELERATES. I HAVE TO STEP ON BRAKES VERY HARD TO KEEP THE CAR FROM GOING FORWARD. ON NOVEMBER 5, 2015, I WAS SLOWLY PULLING INTO A PARKING SPACE AND THE CAR ACCELERATED, I STEPPED ON BRAKES REALLY HARD BUT THE CAR WENT FORWARD...INTO A STONE WALL. NO ONE CAN TELL ME WHAT THE PROBLEM IS SO I WIND UP STILL DRIVING A CAR THAT MAY DECIDE TO LURCH FORWARD INTO TRAFFIC, A WALL, ANOTHER CAR. THE VEHICLE IS AT THE DEALERSHIP NOW AND I AM WAITING TO HEAR ABOUT THE STATUS. I WAS TOLD BY THE SERVICE CENTER PERSON TO CALL GM AND TELL THEM THAT I HAVE A POTENTIAL PRODUCT LIABILITY CASE. I AM AT A LOSS AT WHAT TO DO.
- 11/02/2017· POWER TRAIN,SERVICE BRAKES
WHILE DRIVING ALL OF SUDDEN TRAFFIC BEGAN TO SLOW EVENTUALLY ALL VEHICLES STOP THIS CAR DID NOT STOP UNTIL IT HAD TO BE ALSO MOST FLOORED; THEN AS WE START TO PROCEED THE VEHICLE DID NOT WANT TO MOVE IT WAS IN DRIVE ALL THE WAY; IT JUST STARTED TO VIBRATE AN NOT ACTUALLY MOVING WITH ACCELERATION; THEN WITH INCREASE ACCELERATION IT GOT OUT OF THE VIBRATION AND BEGAN TO MOVE FORWARD; THEN WE SMELT SOMETHING AS BURNING; ALL THIS HAPPEN WHILE WE WERE DRIVING ON A BUSY THREE LANE ONE DIRECTION TRAFFIC STREET; WE CALL IT STOP AND GO; THERE ARE TRAFFIC LIGHTS, AND YOU MUST GO WHEN ITS TIME TO GO ON "GREEN". IF NOT THIS CAN CAUSE AND ACCIDENT.
- 10/30/2019· ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 60 MPH, AN ABNORMAL ODOR WAS DETECTED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TOWED TO FELIX CHEVROLET (3330 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 290-1925) WHERE IT WAS DIAGNOSED THAT THE TURBO ENGINE FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THERE WAS ALSO EVIDENCE OF OIL RESIDUE BEING DISPERSED THROUGHOUT THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,841.