2015 Cadillac Escalade ESV

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2025· FUEL/PROPULSION SYSTEM

  Significant fuel leak coming from top of fuel tank

• 12/19/2019· UNKNOWN OR OTHER

  TRANSMISSION IS SLIPPING .. CORPUS CHRISTI TEXAS

• 12/19/2018· UNKNOWN OR OTHER

  I WAS TRAVELING ON I-40 IN OKLAHOMA AT NIGHT AND THE VEHICLE IN MOTION I HEARD A SHATTERING SOUND ON MY 2015 CADILLAC ESCALADE I PULLED TO THE SHOULDER ACTIVATING MY HAZARD LIGHT TO INSPECT MY VEHICLE I WENT AROUND MY VEHICLE TWO TIMES AND DID NOT NOTICE ANYTHING WRONG. AS I WAS GETTING BACK INTO MY VEHICLE I USED MY STEP TO GET IN AND NOTICED NOTICED THAT MY SUNROOF HAD SHATTERED. THERE WERE NO VEHICLES TRAVELING NEAR ME IN THE EASTBOND LANE WHEN THIS OCCURRED.

• 12/16/2024· POWER TRAIN

  Radical shifting shuttring unknown what gear to select into

• 12/10/2020· UNKNOWN OR OTHER

  THE RADIATOR HAD TO BE CHANGED BECAUSE OF LEAKS IN IT. IT SEEMS TO BE COMMON PROBLEM AND SHOULD BE RECALLED TO COVER EXPENSES ON IT. HAPPENS WITH REGULAR USE.

• 12/09/2023· STEERING

  Power steering locks up whenever it decides to without warning. Its happened several times. Dealership saus nothing found wrong. We have hit curb once and tonight it happened while exiting the interstate causing me to run off the road.

• 12/07/2018· ELECTRICAL SYSTEM

  HERE'S A YOUTUBE LINK FOR THE PREVIOUS COMPLAINT THAT I FILED..... IT IS FOR THE REAR HATCH LOCKING MECHANISM WITH AN OPEN FLAME. I PREVIOUSLY REPORTED THE REAR HATCH LOCKING MECHANISM FAILURE BACK IN APRIL MAY AND THE REAR HATCH WAS NOT LOCKING AND IT WAS NOT ACTUALLY CLOSING ALL THE WAY. MY GRANDDAUGHTER ALMOST FELL OUT OF THE BACK OF THE VEHICLE WHY WAS DRIVING DOWN THE ROAD. I DID ASK GM TO NOTE THE REAR HATCH LOCKING MECHANISM FAILURE ISSUE . HTTPS://YOUTU.BE/XCEHKNDDGHU HTTPS://WWW.NHTSA.GOV/RECALLS?NHTSAID=11156479

• 12/07/2018· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  THIS IS AN EXHAUST FUME RELATED COMPLAINT THAT IS ALSO RELATED TO AN ELECTRICAL COMPONENT FAILURE OF THE REAR HATCH LOCKING MECHANISM. WHEN THE REAR HATCH LOCKING MECHANISM IS NOT FULLY ENGAGED THE LIFTGATE IS NOT COMPLETELY CLOSED ALLOWING GAS FUMES TO ENTER THE VEHICLE AND IT HAS A REALLY BAD EXHAUST FUMES SMELL..... THE GAS IS ENTERING THE VEHICLE CO CARBON MONOXIDE HYDROCARBONS AND METHANE GAS CH4

• 12/07/2018· STEERING

  I JUST RECEIVED THE POWER STEERING SOFTWARE UPDATE FOR THE LOSS OF POWER STEERING LAST WEEK. ABOUT FIVE OR SIX TIMES NOW THE STEERING HAS BEEN VERY HARD AND ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. IT NEVER DONE THIS BEFORE THE SOFTWARE UPDATE

• 12/07/2018· SERVICE BRAKES

  THIS IS THIRD TIME I HAVE NOTICED A SOLID ROCK HARD BRAKE PEDAL FEEL AND THE VEHICLE DID NOT APPEAR TO SLOW WHEN I WAS TRYING TO APPLY THE BRAKES.

• 12/06/2018· ELECTRICAL SYSTEMFire

  VEHICLE HAD AN OPEN FLAME IN REAR HATCH LOCKING MECHANISM. I HAVE A VIDEO TOO.

• 12/03/2017· POWER TRAIN

  MY CONDENSER AN MY WHOLE AIR CONDITIONING SYSTEM WENT OUT. I HAD TO GET IT COMPLETELY REDONE.

• 12/03/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I HAVE EXPERIENCE SEVERAL TIMES WHEN I WENT BACK TO GET IN MY VEHICLE AN IT WOULDN'T START. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALERSHIP NEXT WEEK. IU AM SO UPSET WITH GMC.

• 12/03/2017· ELECTRICAL SYSTEM

  THE CUE SYSTEM GETS STUCK AN SOMETIMES IT CHANGES BUY ITSELF. IT WILL NOT LET YOU CHANGE THE IT WILL FREEZE FOR A LONG PERIOD OF TIME.

• 11/30/2021· ELECTRICAL SYSTEM,ENGINEFire

  Vehicle burst into flames while driving 70 mph on highway.

• 11/29/2025· SUSPENSION,ENGINE

  Cadillac and GM have a know issue in the Escalade for faulty susp3nsion, with their MagRide system, and bad lifters. They use AFM/DOD to reduce the engine down to 4 cylinders and it causes the lifters to get stuck and damage the cam. I am one of thousands to experience these issues. GM need to be held responsible. Why. Are you putting this junk in 100k trucks? Why are we having to foot the bill to get rid of it? My car only has 112,000 miles. This is ridiculous. Please help.

• 11/23/2020· SEAT BELTS

  DRIVERS SIDE SEAT BELT LOCKED UP AND A BURNING SMELL EMITTED FROM THE DRIVERS SIDE SEAT BELT POST. NO ACCIDENT OCCURED AND NO WARNING AS TO WHY IT HAPPENED. CHEVROLET DEALER SAID NOTHING APPARENTLY CAUSED IT. IT JUST LOCKED UP. VEHICLE WAS STATIONARY

• 11/23/2015· SUSPENSION,POWER TRAIN,SERVICE BRAKES

  MY 2015 CADILLAC ESCALADE HAS BEEN IN THE SHOP FOR 130+ DAYS IN THE FIRST CALENDAR YEAR FOR DEFECTIVE BRAKES, TRANSMISSION, SUSPENSION, ELECTRICAL, AND HVAC. I HAVE CONTACTED GM AND THEY DON'T WANT TO REPURCHASE THE VEHICLE. THE VEHICLE IS CONSTANTLY IN THE SHOP FOR PROBLEMS AND IT IS NOT A VEHICLE THAT SHOULD BE OPERATED ON PUBLIC ROADWAYS. THE TRANSMISSION HAS BEEN REPLACED ONCE BEFORE DUE TO DEFECTS IN DESIGN AND BUILD QUALITY. THE TRANSMISSION HOW CAUSES THE CAR TO TAKE OFF IN 4TH GEAR RATHER THAN IN 1ST GEAR WHICH MEANS THE CAR FEELS AS IF THERE IS NO POWER TO PROPEL THE VEHICLE. THE TRANSMISSION SLIPS AND FEELS AS IF IT IS BROKEN. I HAVE TAKEN IT TO THE DEALER AT LEAST 5 TIMES AND GM NOW DOES NOT WANT TO REPLACE THE TRANSMISSION EVEN THOUGH THE DEALER HAS VERIFIED THE CONCERN AND DOCUMENTED IT. I FEEL THAT GM IS NOT DOING ENOUGH TO ENSURE SAFE VEHICLES ARE ON THE ROAD. THIS TRANSMISSION ISSUE IS GOING TO CAUSE AN ACCIDENT ONE DAY. I HAVE ALREADY PUT GM ON NOTICE ALL THE WAY UP TO THE EXECUTIVE LEVEL AND THEY DON'T WANT TO DO ANYTHING ABOUT IT. I FEEL THAT NHTSA SHOULD INVESTIGATE THE ISSUES THAT PLAGUE 2015 FULL SIZE GM SUV OWNERS. THERE ARE A LOT OF US OUT THERE ACCORDING TO MY RESEARCH.

• 11/19/2020· STEERING,AIR BAGSCrashFire

  I WAS DRIVING ON A TWO LANE HIGHWAY AND I SUDDENLY LOST CONTROL OF THE STEERING WHEEL. THE STEERING WHEEL BECAME VERY HARD TO MANEUVER CAUSING ME TO VEER OUT OF MY LANE CAUSING A CRASH. THE AIRBAGS ALSO DID NOT DEPLOY FULLY CAUSING ME TO HAVE A DISLOCATED SHOULDER AND BROKEN RIBS. THE CAR ALSO CAUGHT ON FIRE DURING IMPACT AND I HAD TO BE PULLED FROM THE VEHICLE. THE RECALL REGARDING THE STEERING WHEEL LOCKING UP ON ME IS MOST LIKELY THE REASON I LOST CONTROL OF THE VEHICLE.

• 11/18/2018· POWER TRAIN

  VEHICLE VIBRATES EXCESSIVELY WHEN DRIVING. AT FIRST I THOUGHT IT WAS DUE TO ROAD CONDITIONS BUT THEN REALIZED THE VIBRATION RESIGNATES FROM MY VEHICLE DRIVETRAIN. TOOK IT TO DEALERSHIP AND THEY INFORMED ME IT'S MY TORQUE CONVERTER. APPARENTLY THERE ARE MANY COMPLAINTS WITH THIS ISSUE WITH 6 SPEED TRANSMISSION OPERATED VEHICLES FROM GM. STILL WAITING ON RECAL FROM GM TO BE PUBLISHED.

• 11/18/2018· ELECTRICAL SYSTEM

  I RECEIVED A RECALL LETTER OCTOBER 2018 STATING THE VEHICLE MAY EXPERIENCE A TEMPORARY LOSS OF ELECTRIC POWER STEERING. I HAD WORK DONE ON SEPTEMBER 24, 2018 AT CASTLE BUICK FOR THAT PROBLEM. I SHOULD BE REIMBURSED FOR THE COST OF REPAIR THAT WAS COVERED BY MY OWN EXTENDED WARRANTY. IT COST ME $1,037.18 PLUS $170.00 DEDUCTIBLE, WHICH TOTALS $1,207.18. I THEN RECEIVED A LETTER DATED NOVEMBER 12, 2018 FROM CADILLAC CUSTOMER ASSISTANCE STATING THAT THE REPAIR THAT WAS PERFORMED AT GM WAS NOT THE REPAIR COVERED BY THE RECALL. THE PROBLEM WAS FOR THE STEERING. THE STEERING WHEEL WAS SNAPPING BACK WHEN I TRIED TO TURN WHICH WAS CAUSING MY WRIST TO BECOME SORE. IT WAS A STEERING PROBLEM IN THE BEGINNING, AND I HAD NO CONTROL OVER THE AUTOMOBILE. GM PUT A WHOLE NEW MOTOR ASSEMBLY IN THE CAR INSTEAD OF RECTIFYING THE PROBLEM OF THE SOFTWARE.

• 11/16/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE ESV. WHILE THE VEHICLE WAS PARKED WITH THE AIR CONDITIONING ACTIVATED, THE HEAT INDEPENDENTLY TURNED ALL THE WAY UP IN THE REAR OF THE VEHICLE WITHOUT WARNING. THE HEAT CAUSED ONE OF THE OCCUPANTS TO PASS OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE AND THAT THE COMPUTER HAD TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

• 11/14/2018· UNKNOWN OR OTHER,ENGINE

  EXHAUST GAS ENTERS CABIN WHENEVER STATIONARY. EVEN AT BRIEF TRAFFIC SIGNALS, FUMES QUICKLY ENTER VEHICLE. CAR IS LESS THAN 4 YEARS OLD.

• 11/12/2019· POWER TRAIN

  TRANSMISSION/ DRIVE TRAIN HAS DISTINCT CLUNKING NOISE WHEN EITHER ACCELERATING AND OR DECELERATING. THERE IS A DISTINCT DELAY SURGE WHEN ACCELERATING FROM STOP AND OR SLOWING DOWN AT SLOW SPEEDS AND OR FROM SLOPED STREETS. THE CLUNKING AND JERKING IS NOT SAFE AND CONDUCIVE TO NORMAL DRIVING AND OPERATING.PARAMETERS. THE DELAYED SURGING AND JERKING CREATES AN ABNORMAL ACCELERATION BOTH IN THE VEHICLE AND FOR SURROUNDING TRAFFIC WHEN STARTING FROM A RED LIGHT OR STOP SIGN. GM DEALERS/ REPAIR FACILITY TECHS ARE AWARE OF THIS SAFTETY/DESIGN DEFECT YET GM HAS YET TO ADMIT/ AND OR ACKNOWLEDGE AND OR PROVIDE A FIX FOR THIS SAFETY PROBLEM. THIS VEHICLE HAS BEEN IN FOR REPAIR OF THIS PROBLEM MANY NUMEROUS TIMES BUT GM DOES NOT OR WILL NOT FIX THIS SAFETY DEFECT WITHOUT FIRST ACKNOWLEDGING THIS. PROBLEM! THIS HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS NEAR BRAND NEW. ORIGINAL TRANSMISSION WAS REPLACED AND VEHICLE HAS BEEN IN FOR THIS PROBLEM STILL, AND TO THIS CURRENT MILEAGE, OVER 65.000 MILES THIS SAFETY PROBLEM IS WORSENING!

• 11/12/2019· STRUCTURE,UNKNOWN OR OTHER,ENGINE

  I PURCHASED A 2015 CADILLAC ESCALADE ON 9/6/2019 FROM MCGOVERN HYUNDAI IN BROCKTON, MASSACHUSETTS. THE VEHICLE WAS BEING SOLD AND ON DISPLAY AND WAS TRANSPORTED FROM THE MCGOVERN BUICK GMC DEALERSHIP IN MANSFIELD, MASSACHUSETTS. THE VEHICLE IDENTIFICATION NUMBER OR VIN NUMBER IS [XXX]. SINCE I BOUGHT THE VEHICLE, I HAVE HAD TO RETURN IT TO THE DEALERSHIP A TOTAL OF 3 TIMES WITHIN 7 DAYS, 8 TIMES WITHIN 30 DAYS AND 10 TIMES WITHIN 45 DAYS. THE MOST RECENT WAS ON 11/4/2019 OF WHICH THE DEALERSHIP IGNORED MY CONTINUOUS APPEALS TO FIX THE ENGINE NOISE(S) AND ASKED THAT I CONTACT MASTRIA IN RAYNHAM MASSACHUSETTS AND DEAL WITH THEM BECAUSE THE CAR WAS THERE FOR REPAIR AND HAVE THEM DEAL WITH MY CONCERNS. MY VEHICLE HAS BEEN OUT OF SERVICE FOR REPAIRS FOR A TOTAL OF 14 DAYS. INITIALLY, WHEN I REQUESTED MC GOVERN HYUNDAI THAT IT BE REPAIRED, I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE PART AND/OR PARTS WERE IN BACK ORDER AND THAT THE UAW WAS ON STRIKE. I HAVE HAD TO DRIVE FROM FALL RIVER TO BROCKTON FOR ALL OF THESE ISSUES. KEEPING IN MIND THAT MCGOVERN DEALERSHIP IN MANSFIELD IS A BUICK GMC DEALER, I HAD INITIALLY BEEN IN CONTACT WITH THE SALESPERSON, TOM, AND ON 9/10/2019, 9/11/2019 AND 9/12/2019, I DROVE TO THE HYUNDAI DEALERSHIP AFTER WORK FOR HIM TO WITNESS THE ISSUES INCLUDING THE ISSUE WITH THE ENGINE GETTING PROGRESSIVELY WORSE.I NOTIFIED THE HYUNDAI SERVICE DEPARTMENT ABOUT THE ISSUES THAT I WAS HAVING AND THAT THE APPLIQUE ON THE DRIVER?S PASSENGER SIDE WAS LOOSE OR BROKEN. SHE STATED THAT THE UAW WAS ON STRIKE AND THAT SHE WOULD TAKE CARE OF IT. TO DATE APPLIQUE HAS NOT BEEN FIXED. I HAVE CONTACTED THEM NUMEROUS TIMES AND THEY TELL ME TO CONTACT MASTRIA GMC IN RAYNHAM MA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/05/2020· STEERINGCrash

  TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. THE CONTACT STATED WHILE EXITING A PARKING SPOT, WHEN THE VEHICLE SEIZED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOT DRIVABLE. THE VEHICLE WAS TOWED ORR CADILLAC LOCATED AT 8750 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-7250, WHERE IT WAS DIAGNOSED WITH NEEDING STARTER AND BATTERY TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT 1 MONTH LATER SHE EXPERIENCE THE FAILURE FOR A SECOND OCCASION. THE VEHICLE WAS TOWED LOCAL DEALER ORR CADILLAC GMC LOCATED AT 400 TX-63 SPUR, LONGVIEW, TX 75601,(903) 757-6600, WHERE IT WAS DIAGNOSED WITH NEEDING UNKNOWN WIRING TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE MOMENT. THE CONTACT STATED ON 7/1/2017 WHILE DRIVING 25 MPH, WHEN THE VEHICLE WAS SEIZED AND THE STEERING WHEEL ALSO SEIZED CAUSING HER TO LOSS CONTROL AND COLLIDE INTO TREE. BOTH FRONTAL AIRBAGS DID DEPLOY. THE CONTACT STATED SHE AND HER 5 CHILDREN'S SUSTAINED MINOR INJURIES (BRUISES) BUT DID NOT SEEK ANY MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC AND THEN TOWED TO LOCAL DEALER WAGNER CADILLAC LOCATED AT 4100 S BROADWAY AVE, TYLER, TX 75701, (903) 705-0787, WHERE IT WAS DIAGNOSED WITH NEEDING TRANSMISSION, ENGINE, BRAKES, AIR BAGS, DASHBOARD, WINDSHIELD, ALL 4 TIRES AND RIMS TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE AROUND 14 TIMES IN TOTAL. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

• 11/03/2022· AIR BAGSCrash

  The contact owned a 2015 Cadillac Escalade. The contact stated while driving approximately 30 MPH, the contact fell asleep and rear-ended another vehicle causing a three-car chain reaction. The contact stated that the front end hit the other vehicle squarely on the rear bumper. The front bumper and hood were crushed back to both front tire wheel wells. The front passenger side tire had sheared off. The contact stated that both sets of air bags did not deploy. The contact stated that both her knees were bruised, also bruising on her chest, both arms, and a bruise under her right eye. Her passenger suffered bruising on his chest, both arms and knees. The contact had not received medical attention. The police were on the scene and filed a report. The vehicle was undrivable and towed to an impound lot. The contact was not aware of the condition of the other vehicles. The contact had been advised by her insurance provider that the vehicle was a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.

• 11/02/2015· UNKNOWN OR OTHER

  SPONTANEOUS EXPLOSION OF SUNROOF WHILE DRIVING ON HIGHWAY SENDING A SHOWER OF GLASS ALL OVER THE OCCUPANTS OF THE CAR. DRIVING ON HIGHWAY WITH NO OVERPASS - THIS WAS NOT THE CAUSE OF A ROCK OR SOMETHING HITTING. SUNROOF SIMPLY SHATTERED FOR NO REASON.

• 10/29/2025· ENGINE

  The contact owns a 2015 Cadillac Escalade. The contact stated that while driving approximately 70 MPH, the vehicle experienced a temporary loss of automotive power. No warning light was illuminated. The contact was able to pull over to the shoulder of the roadway; however, the vehicle failed to restart as intended. The vehicle was towed to the residence and was then towed to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000. The VIN was not available.

• 10/29/2019· BACK OVER PREVENTION

  TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. WHEN THE VEHICLE WAS PLACED IN REVERSE, THE BACK UP CAMERA WENT BLANK AND FAILED TO DISPLAY AN OBJECT. THE FAILURE OCCURED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO FAULKNER CADILLAC (6726 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 691-2000) FOUR TIMES WHERE THE CAMERA AND NEW WIRES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

• 10/25/2018· SERVICE BRAKES,ENGINE

  I PULLED INTO THE GARAGE AND PUSHED THE BUTTON TO TURN THE ENGINE OFF. THE VEHICLE WAS STILL IN DRIVE. ALL DOORS LOCKED WHEN THEY WERE CLOSED. I COULD NOT OPEN THE DOOR WITH THE BUTTON ON THE DOOR HANDLE EVEN THOUGH THE FOB WAS ON ME. I WENT TO THE BACK TO OPEN THE REAR HATCH. I COULD NOT. THE VEHICLE STATED TO ROLL BACKWARDS - THERE IS NO INCLINE IN THE GARAGE - IT IS FLAT. I USED THE FOB TO UNLOCK THE DOOR AND I WAS ABLE TO GET INTO THE CAR AND PUT IT IN PARK. I HAVE VIDEO FROM MY OUTDOOR CAMERA.

• 10/22/2025· ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2015 Cadillac Escalade. At the time of purchase and registration, it was discovered that there was a mileage discrepancy. The mileage was 172,400; however, the contact researched the Carfax Report the following day and discovered that the mileage was 243,000 and was updated 10 days before the date of purchase. The vehicle was a dealer sale. The contact stated that the dealer was made aware of the issue; however, the dealer stated that the manager was out of the country and would reach out to the contact when he returned. The contact had not received a call back. The contact stated that due to the mileage discrepancy, the dealer refused to service the vehicle for several unknown issues.

• 10/18/2018· STEERING,ENGINE

  TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. WHILE DRIVING 10 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FELT AS IF IT SHIFTED AND THE STEERING SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) AT OPEN ROAD CADILLAC (334 COLUMBIA TURNPIKE, FLORHAM PARK, NJ 07932, 973-538-5650); HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 88,500.

• 10/09/2019· POWER TRAIN,UNKNOWN OR OTHER

  WE BOUGHT THIS CAR A MONTH AGO AND ALREADY BEGAN WITH PROBLEMS. IT HAS 50K MILES. THERE IS A STRANGE CLUCK COMING FROM THE TRANSMISSION ARE WHILE DRIVING AND GETS WORSE WHEN GEARS DOWN. ALSO THE RECYCLE AIR SYSTEM DOES NOT WORK. BAD SMELLS COME FROM THE OUTSIDE.

• 10/04/2023· ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKESCrash

  THIS IS FOR SAFETY RECALL IN oct 2019- regarding the brakes- it has ALREADY BEEN MADE AWARE TO DOT. This is in regards to getting a refund for my almost 4k out of pocket expense. The brakes went out completely in sept 2019 ( in 5-7 mph I could not stop in traffic even with them all the way pushed to the floor. and caused a front end collision ad the brakes been working normally this would have never happened. I was wondering what i needed to do ( or if i can ) to get reimbursed for the damages that i incurred on fixing my vehicle. ( around 4,000). Or if i need to notify Cadillac of this issue. Also the vehicle went in for repairs after the recall was issued ( we were never told or advised by the dealer that there was a recall open) and have no idea why the dealer would not even tell us, or advise us of such.

• 10/04/2021· ENGINE

  2015 Cadillac Escalade had 65,186 miles on it. Was driving home with family and the engine started knocking. The code that was reported was P0300. Constant engine misfire. The replaced it under factory warranty. 1 year later, the same thing happen. Was driving with the family and engine started misfiring. Had it in the shop a couple of weeks before for preventive maintenance. Nothing was called out with the vehicle. Now GM is trying to charge me $9700 to replace the engine that was suppose to be new. Very disappointing that I am a long time consumer with 2 Cadillac's and treated like I did something wrong be Service Manager. This engine is faulty and needs to be recalled!

• 10/03/2018· UNKNOWN OR OTHER

  'CADILLAC CUE' CADILLAC CUE DOESN'T WORK. THERE IS A DEFECT IN THE LOWER MIDDLE PART OF THE SCREEN THAT DOESN'T WORK AT ALL. THIS IS A FACTORY MALFUNCTION. HAVE BEEN USED WITH CARE, CADILLAC CHARGES $2,000 TO GET IT FIX. MANY PEOPLE HAVE COMPLAINT ANOUT THIS PROBLEM FOR YEARS ON THEIR SCREENS, NOTHING HAS BEEN DONE.

• 09/26/2016· UNKNOWN OR OTHER

  THERE IS A DEFECT IN THIS VEHICLE WHERE THE LOWER ANCHORS (LATCH) FOR THE 2ND ROW PASSENGER SEAT ARE ASYMMETRIC - WITH THE INBOARD ANCHOR BEING BOTH LOWER, AND PROTRUDING FARTHER OUT, THAN THE INBOARD LOWER ANCHOR. THIS VEHICLE HAS 2 CAPTAIN'S CHAIRS IN THE 2ND ROW - BOTH FEATURE LOWER ANCHORS (LATCH). A PICTURE OF THE 2ND ROW DRIVER'S SEAT IS ALSO ATTACHED TO SHOW THAT THESE LOWER ANCHORS ARE SYMMETRICAL AS THEY SHOULD BE. THE PICTURE OF THE 2ND ROW PASSENGER SEAT SHOWS THESE LOWER ANCHORS TO BE ASYMMETRICAL. THIS VEHICLE HAS NEVER BEEN INVOLVED IN A CRASH. IN THE PAST THE CLEK FOONF CHILD RESTRAINT WAS ATTACHED USING RIGID LATCH IN THE 2ND ROW PASSENGER SEAT OF THIS VEHICLE.

• 09/25/2024· ENGINE,FUEL/PROPULSION SYSTEM

  I was driving my vehicle, and it began to sputter, and steering wheel lock up almost causing an accident, plus I started the vehicle at home and within a few minutes I became unconscious from carbon Monoxide fumes and had to be rushed to the hospital and treated for carbon monoxide poisoning, also my family was in harm in which I was instructed to open all the windows and doors at home because the carbon monoxide detectors was going off at home.

• 09/24/2024· ENGINE

  The contact owns a 2015 Cadillac Escalade. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the lifters and the fuel injectors had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 201,331.

• 09/19/2016· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

  DRIVING OUR 2015 ESCALADE ON I-45 JUST NORTH OF HUNTSVILLE, TX ABOUT 11:30 AM. DRIVING WITH CRUISE CONTROL ON AT SPEED LIMIT OF 75 MPH. THERE WAS A PEEP, CAR RAPIDLY DECELERATED TO BELOW 50, AND LOW TIRE PRESSURE LIGHT CAME ON. IF SOMEONE HAD BEEN CLOSE BEHIND ME, WE WOULD HAVE BEEN HIT BEFORE I COULD HAVE REACTED. PULL OFF ON AN EXIT AND CALLED CADILLAC SERVICE ADVISER IN HUNTSVILLE. NO HELP. LOOKED AT TIRES AND THEN CONFIRMED TIRE AIR PRESSURE WAS NORMAL ON INSTRUMENT PANEL DISPLAY. SPENT TIME TRYING TO FIGURE OUT WHAT HAD HAPPENED. CRUISE CONTROL WOULD NOT WORK WHILE DRIVING ON SIDE ROAD, WARNING LIGHT STAYED ON BUT INFO DISPLAY SHOWED ALL TIRES AT 37 LBS. PULLED OFF ROAD AGAIN, STOPPED CAR, TURNED ENGINE OFF, WAITED A MINUTE, AND TURNED ENGINE BACK ON. EVERYTHING WAS NORMAL. NO WARNING LIGHT FOR TIRES AND CRUISE CONTROL WORKED. THIS ISSUE IS POTENTIAL KILLER DUE TO RAPID DECELERATION AND DANGER OF REAR END COLLISION.

• 09/18/2019· SUSPENSION,POWER TRAIN

  2015 KIND OF LIKE ASKING LATE 8 SPEED TRANSMISSION PROBLEMS SHUDDERING SHAKING NEED A NEW TRANSMISSION TOOK IT TO THE DEALERSHIP 12 TIMES THEY DID SEVERAL TRANSMISSION FLUSHES DID NOT FIX THE PROBLEM

• 09/16/2025· ENGINE,FUEL/PROPULSION SYSTEM

  I was driving south on I-25 when lights started flashing snd then i lost power and had to coast to the shoulder with no means to expedite my exit from the interstate. At the coasting point white heavy smoke came from tail pipe. . I know there is a recall for 21-24 models. For the very problem i had. The recall now has no fix. This needs fixed

• 09/04/2026· ENGINE

  I’ve had to replace 2 motors and a transmission.

• 09/03/2020· FORWARD COLLISION AVOIDANCE

  TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH THE AUTOMATIC BRAKING SYSTEM. RECENTLY, WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AUTOMATIC BRAKING SYSTEM SUDDENLY ACTIVATED WITHOUT WARNING, STOPPING THE VEHICLE IN THE MIDDLE OF TRAFFIC ALMOST CAUSING A CRASH. THE FAILURE RECURRED TEN TIMES OVER THE PAST SIX MONTHS. THE CONTACT HAD NOT SPOKEN TO A DEALER OR THE MANUFACTURER REGARDING THE FAILURES. THE FAILURE MILEAGE WAS 96,000.

• 08/29/2019· UNKNOWN OR OTHER

  AFTER A COMPLETE STOP I TURNED LEFT INTO A STORE PARKING LOT. DRIVING FOWARD TO FIND A PARKING SPOT AND THE TRUCK SHUT OFF WITHOUT WARNING AND ROLLED TO A STOP NO WARNING LIGHTS WERE ON AND THE PUSH START LIGHT WAS STILL LIT UP GREEN I PUT IT INTO PARK AND PUSHED THE START ENGINE BUTTON AND IT STARTED RIGHT AWAY .

• 08/18/2016· SERVICE BRAKES

  BRAKES COMPLETELY FAILED. I PULLED INTO TRAIN PARKING SPOT AND THE CARS WOULD NOT STOP. I HAD TO KEEP PUMPING THE BRAKES AND EVENTUALLY IT JUST STOPPED. I TRIED IT GAIN AND THE BRAKES WERE HARD AND COULDN'T PUSH THEM DOWN. I AM SO LUCKY THAT I WAS NOT ON A HIGHWAY GOING FAST WITH MY KIDS IN THE CAR. ADILLAC SAID I NEEDED THE HYDRO BOOST REPLACED.

• 08/15/2019· POWER TRAIN

  CAR, AT TIMES, FAILS TO ENGAGE INTO DRIVE, WHEN AT A STOP. ALSO, WHILE DRIVING, CAR, AT TIMES, WILL NOT ADVANCE TO THE NEXT GEAR UPON ACCELERATION. ALSO, WHILE DRIVING AT CONSTANT SPEED, CAR SHUDDERS AND CANNOT MAINTAIN THE PROPER GEAR.

• 08/13/2023· POWER TRAIN,VEHICLE SPEED CONTROL

  Transmission brakes at speed, feels as if I got rear ended from the back. I know that there is lawsuits against GM for this same problem that I am having. GM knew about these transmission problems and told everyone that this 8 speed transmission was supposed to shift this way. But, now I have it parked in my driveway. Is there anyway that I can get my truck fixed?

• 08/12/2022· ENGINE

  The contact owns a 2015 Cadillac Escalade. The contact stated while driving at 65 MPH, the vehicle started shuddering and decelerating independently. The contact exited the highway and was able to drive to an independent mechanic. The independent mechanic diagnosed that there had been a misfire on cylinder number three (3). The vehicle was not repaired. The vehicle was towed to another independent mechanic that was closer to her residence. The independent mechanic diagnosed that cylinders one (1) and number three (3) were misfiring, had lost compression and needed to be replaced. The vehicle had not been repaired. Upon investigating the failure online, the contact became aware of Chevrolet Technical Service Bulletin Number: 15-06-01-002F (Engine Misfire/Tick Noise), which she associated with the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 113,000.