2015 BMW 528I Xdrive

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528i. The contact that while driving at an undisclosed speed, she noticed that an unusual amount of smoke would leak from under the hood. No warning lights illuminated. The vehicle was taken to a local independent dealer where it was diagnosed that the battery may need to be replaced. The vehicle was repaired however, the next day the contact noticed that the battery was depleted. The vehicle was towed to another local independent mechanic where it was diagnosed that the battery needed to be replaced. The vehicle was repaired however the failure remained present. The vehicle was diagnosed by the same local independent mechanic where it was diagnosed that the failure was related to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000. VIN tool confirms parts not available.

• 12/26/2020· STRUCTURE

  DRIVING ON INTERSTATE 26 IN CHARLESTON, SC ON CHRISTMAS DAY. LIGHT TRAFFIC, BEAUTIFUL DAY. WITH NO WARNING, WE HEARD A LOUD CRASH, ALMOST AN EXPLOSION, FROM THE ROOF OF OUR CAR. VERY STARTLING BUT WAS ABLE TO CONTROL THE STEERING AND GET OFF THE ROAD. GOT OUT OF THE CAR AND SAW THAT OUR SUNROOF WAS DESTROYED. GLASS EVERYWHERE, BUT MUCH OF IT OBVIOUSLY WAS SCATTERED ALONG THE INTERSTATE. LUCKILY NO GLASS ENTERED THE CAR BUT A VERY DANGEROUS SITUATION. IT APPEARS BMW KNOWS ABOUT THE ISSUE BUT DECLINES TO ACCEPT RESPONSIBILITY, SO ANYTHING YOU CAN DO TO HELP WOULD BE A BENEFIT TO ME AS WELL AS MANY OTHERS THIS WILL HAPPEN TO.

• 12/17/2018· UNKNOWN OR OTHER

  WHILE I WAS DRIVING ON THE HIGHWAY I HEARD A LOUD BANG AND HAD GLASS RAIN DOWN ON ME FROM MY JUST EXPLODED SUNROOF. I THOUGHT IT MIGHT BE FROM A ROCK BEING EJECTED FROM THE TRUCK IN FRONT OF ME BUT I FOLLOWED THE TRUCK UNTIL THEY STOPPED AND THEIR LOAD WAS EMPTY.

• 12/06/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine with the check engine warning light illuminated. The contact pulled over and after an hour was able to restart the vehicle. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was not contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

• 12/04/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/03/2024· ELECTRICAL SYSTEM,ENGINE

  My vehicle’s engine spews smoke after driving for ten minutes or more. In addition, a toxic odor comes into the cabin when the A/C is on. There are no visible oil or fluid leaks in the engine or the driveway where I park the car. It’s possible that the problem is due to the active recall described below. BMW has failed to find a solution in a timely manner to the following NHTSA recall: ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.

• 11/25/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/19/2025· UNKNOWN OR OTHER,ENGINE

  engine light stays on. had it looked at by mechanic. told the issue is the valtronic actuator. car cuts off when idling. starts back up and drives, when I come to a stop light/stop sign car cuts off again. have contacted BMW North America and a dealership, keep getting the runaround. refer me back to each to contact.

• 11/08/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/04/2025· ENGINEFire

  On the morning of November 2, 2025, around 10:30, I had drove up to the church, parked my car. What I thought was an overheated engine. I decided to go inside the church and deal with what I thought was an overheated engine. About 12-25 minutes later, while inside the church, I got new that a Black BMW was on fire. Someone had already called the fire department and police. The engine is totally destroyed, and beyond repair. It is more likely than not the faulty water pump is the causation of the fire. I had no previous maintenance issues with the car. I had not received any notification of a recall, nor was I aware prior to November 2, 2025.

• 11/04/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/04/2016· POWER TRAIN

  ON SEPTEMBER 22, 2016. MY 2015 BMW 528I VEHICLE HAD A DRIVETRAIN MALFUNCTION. THE CAR DIED ON THE 95NORTHBOUND AND I WAS IN THE SPEEDLANE IN MOTION GOING OVER 70 MILES AN HOUR AND THE CAR WHEN INTO A DEAD STOP AND ALMOST CAUSED OVER A 30 CAR PILEUP. I WAS ALMOST KILLED! THIS CAR IS 1 YEARS OLD AND SHOULD HAVE NOT HAPPENED. I DO NOT FEEL SAFE IN THIS VEHICLE AND CANNOT GET BACK IN IT. BMW IS INSISTING THAT IT IS SAFE AND THEY FIXED THE PROBLEM. I CANNOT PUT MY FAMILIES LIFE'S OR MY LIFE IN JEOPARDY. BMW IS INSISTING THAT THEY FIXED IT AND WILL NOT SWITCH OUT THIS CAR FOR A DIFFERENT MODEL. I DO NOT WANT TO KEEP THIS CAR I AM IN A LEASE WITH THEM AND THEY WILL NOT DO ANYTHING TO SWITCH OUT THIS CAR TO A DIFFERENT MODEL OR VEHICLE TYPE TO ENSURE MY SAFETY. I HAVE ALSO RESEARCHED AND READ ONLINE THAT BMW HAS HAD SEVERAL INCIDENTS WITH THE ENGINE STOPPING FOR NO REASON AND NOW MY CAR DID THE SAME. THIS CAR WAS ALSO SERVICED WITH THE BMW DEALERSHIP 5DAYS PRIOR TO THE INCIDENT. CAN YOU PLEASE ASSIST ME? I AM PUTTING MY LIFE IN DANGER AS WELL AS THE OTHER DRIVERS ON THE ROAD. THANK YOU SO MUCH IN ADVANCE FOR YOUR ASSISTANCE TO THIS MATTER. *TR

• 10/30/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact stated while driving at an undisclosed speed, there was a significant amount of smoke coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed that the oil pan gasket and other unknown parts were leaking and needed to be replaced. The vehicle was not repaired and was taken to an independent mechanic, where it was diagnosed that the oil pan gasket, the oil pan, and other unknown parts were leaking. The mechanic replaced the oil pan gasket; however, the failure persisted. The contact had noticed a strong oil odor coming from the vehicle. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

• 10/29/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/25/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/23/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/17/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact previously received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical Systems). The vehicle was taken to the dealer, where it was only inspected for the plug connector, and a protective shield was installed. The contact stated that the vehicle was not inspected for the water pump as part of the recall. The contact stated that while driving at an undisclosed speed, the engine overheated, with several unknown messages displayed. The vehicle was taken back to the dealer, where it was diagnosed and determined that the water pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The approximate failure mileage was 174,000.

• 10/02/2016· STRUCTURE

  RECKLESS DRIVING.

• 10/01/2019· POWER TRAIN,ENGINE

  OIL LEAKS ENGINE COMPARTMENT (ALL OVER) GASKETS, OIL FILTER HOUSING , BOTTOM OF ENGINE AND BAD SMELL ENTERS TO DRIVER COMPARTMENT EVEN IT IS ON INSIDE CIRCULATION( OIL BURN SMELLS,ETC FROM ENGINE DEPT)

• 09/20/2022· FUEL/PROPULSION SYSTEM

  Fuel tank ventilation system malfunctioning

• 09/11/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 08/30/2024· UNKNOWN OR OTHER

  I found out my 2015 BMW 528i has a recall on the Engine Coolant Pump, and it’s causing some serious issues. The pump can fail, leading to engine overheating, which could even result in a fire. The car’s performance has dropped, and there’s a risk the engine might shut down while driving. I’m stuck waiting for the parts to come in, which means the car’s out of commission for a while. On top of that, this recall is likely going to hurt the resale value, and I’ve had to figure out alternative transportation in the meantime.

• 08/28/2026· POWER TRAINCrash

  The contact owns a 2015 BMW 528i. The contact stated that while driving up a ramp at 5 MPH, the transmission unintendedly shifted into Neutral (N) and the engine experienced a total loss of motive power. No warning lights illuminated. The vehicle rolled backward, struck the front bumper of another vehicle, and stopped upon impact. The vehicle sustained rear bumper damage. The airbags did not deploy. A police report was not filed, and no injuries or property damage were reported. The vehicle was not towed. The dealer was notified of the failure; however, the vehicle was not diagnosed due to diagnostic costs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

• 08/28/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after driving approximately 2 hours or more, there was smoke coming from underneath the hood of the vehicle and entering the cabin of the vehicle. The contact would pull over to a safe location and park for approximately an hour before continuing to drive. The failure was persistent and recurred after driving for approximately 2 hours or more. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed a failure with the water pump. The mechanic replaced the ignition coils twice. The contact stated that one coil was replaced the first time, and the entire four ignition coils were replaced the second time however, the failure persisted. The vehicle was taken to the dealer and the dealer related the failure to the recall; however, the part was not yet available. The manufacturer was notified of the failure and confirmed that parts were not yet available. The failure mileage was approximately 80,000.

• 08/26/2026· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMFire

  The contact owns a 2015 BMW 528i. The contact stated that while idling, there was smoke emerging from under the hood, and the contact discovered that the electrical connection for the water pump caught fire. No warning light illuminated. The contact extinguished the fire using a fire extinguisher. No injury was reported, and no police report was filed. The vehicle was towed to the dealer, where it was diagnosed and determined that the water pump and other damaged components needed replacement. The contact associated the failure with NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The dealer submitted a claim to the manufacturer, but the manufacturer denied coverage because the water pump was previously replaced. The vehicle was not repaired. The contact had not directly contacted the manufacturer. The failure mileage was approximately 141,000.

• 08/14/2025· ENGINE

  This recall has been open for over a year, yet every BMW dealer I have contacted has refused to perform the repair, citing a lack of available parts. I have contacted multiple authorized BMW service centers during this time, and all have confirmed that they cannot complete the recall service because BMW has not supplied the necessary components. This situation has left my vehicle with a known safety defect for an unreasonably long period, creating ongoing safety concerns for me and my passengers. I believe this violates the spirit of federal recall requirements, which are intended to ensure timely and effective remedies for known safety defects.

• 08/13/2026· ENGINE

  I am filing an official safety recall non-compliance and documentation fraud complaint against the franchise dealership, BMW of [XXX], regarding their handling of active safety campaigns B110724 (Electric Water Pump) and B120921 (DME Control Unit).Following a severe engine overheating failure related to the water pump recall, both BMW Roadside and the dealership denied my request for a safety tow, forcing me to pay out-of-pocket for a private flatbed. Upon arrival, the dealership held my vehicle for over a week, explicitly withholding the mandatory safety campaign remedies to leverage an aggressive $4,517.18 retail repair quote for secondary turbo coolant lines. My service advisor explicitly left a voicemail stating: "That is why we were waiting to see if you were going to have the work performed before finishing up that 2nd recall."Furthermore, the dealership committed administrative fraud regarding federal disclosure rules. On my final paperwork under Repair Order #XXX, the dealership checked Box #4 on the 'Vehicle Recall Status Disclosure' page, falsely certifying under penalty that the vehicle was 'Not Subject to an Open Safety Recall'—directly contradicting the active campaigns documented on the preceding page. They attempted to coerce my signature on this false document to strip my consumer rights and cover up a blatant safety campaign violation. Due to this hostile environment and fraud, I refused to sign the false disclosure and privately towed my vehicle away to an independent facility. I have full digital and physical PDF copies of the fraudulent paperwork. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/30/2025· ENGINE

  The car shut down by itself while driving. It went from 30 miles/hour to complete stop in 20 feet. I could not put the car in neutral. Any attempts to restart the engine caused smoke to come out of the hood. I had the car towed to the dealer/service. Service told me the engine had seized and they will have to replace the engine which would cost me $26, 000.

• 07/23/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

• 07/11/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling; Electrical System) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 06/23/2026· ELECTRICAL SYSTEM,STRUCTURE,ENGINEFire

  the vehicle was driven for approximately 30 minutes, operating with zero dashboard warnings or performance indicators. The vehicle was then parked on my property and turned off completely. Approximately two hours and thirty minutes later, the vehicle spontaneously ignited while stationary and unoccupied. The local fire department responded and successfully extinguished the blaze. Both physical observations and my home security camera footage confirm that the point of origin was the front right passenger side of the engine compartment. This exact location houses the factory electric water pump and its electrical plug connector, directly matching the failure mechanism detailed in NHTSA Campaign 24V608000, wherein fluid intrusion causes a severe, persistent electrical short circuit capable of igniting a fire hours after the vehicle is parked. The car is completely totaled because of this.

• 06/06/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact stated that upon starting the vehicle, the engine warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic who determined that the vehicle had experienced coolant failure. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 74,860. VIN tool confirms parts not available.

• 06/03/2024· ENGINE

  Timing chain module cracked

• 05/10/2024· ENGINE

  I purchased the 2015 528i x-drive with 110k miles on it on 1/9/24. On 3/1/24 it broke down on the side of the road, just 7 weeks after purchase and had been driven a total of 978 miles since purchase. It had to be towed, and was taken to a BMW dealership. I was told that the engine bearing had failed and that the car would need a total and complete engine and turbo replacement if it was ever to be driven again. The car is totally inoperable.

• 04/25/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that while her husband was driving at various speeds, the vehicle jerked, and there was coolant leaking from the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

• 04/23/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 04/23/2025· EXTERIOR LIGHTING

  The contact owns a 2015 BMW 528I. The contact stated while driving at an undisclosed speed, the front driver's side headlight flickered, and the contact pulled over to the side of the road and discovered that the headlight housing was full of water. The failure had occurred on several different occasions with both headlights. No warning lights were illuminated. The vehicle was taken to a dealer where it was determined that the front driver's and passenger's side headlight housings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

• 04/21/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 04/20/2018· VISIBILITY,VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2015 BMW 528I. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD NOISE THAT SOUNDED LIKE AN EXPLOSION INSIDE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE SUN ROOF HAD SHATTERED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER (BMW OF GWINNETT PLACE, 3264 COMMERCE AVE NW, DULUTH, GA 30096, (770) 476-8800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL HIS INSURANCE COMPANY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

• 04/20/2018· VISIBILITY,UNKNOWN OR OTHER

  MY NAME IS [XXX], I AM LIVING IN BUFORD - GEORGIA, USA. ON THURSDAY, APRIL 12, 2018, AT 17:00 P.M., 75 F AVERAGE TEMPERATURE OF THE ENVIRONMENT, I WAS DRIVING MY 2015 BMW CAR, MODEL 528I SEDAN, VIN: [XXX], ON I-75 IN THE STATE OF GEORGIA, USA. THE SPEED OF TRAVEL WAS AROUND 70 MILES PER HOUR AND I WAS 200 MILES SOUTH OF ATLANTA. AT THAT TIME, 17:00 P.M., I FELT A VERY LOUD NOISE ON THE ROOF OF THE CAR AND THEN A FLURRY OF STRANGE ELEMENTS THAT HIT THE ROOF AND BACK OF THE CAR. WHEN I PARKED, I NOTICED THAT IT WAS THE SUNROOF OF THE CAR THAT, FOR NO APPARENT REASON, EXPLODED INTO MILLIONS OF PIECES. WHEN I WAS DRIVING, THERE WAS NO ONE IN FRONT NOR THE SIDE, SO I RULE OUT THAT A STONE HIT. THE NEXT DAY I TOOK IT TO THE DEALER WHERE I BOUGHT THE VEHICLE, THEY ARE CHECKING IT FOR REPAIR. THEY GAVE ME A REPLACEMENT CAR UNTIL THE REPAIR IS READY. IN ADDITION TO THE FRIGHT AND HIGH RISK THAT I HAD ON THE HIGHWAY, I AM FINE, BUT VERY WORRIED THAT THIS WILL HAPPEN AGAIN. I TRAVEL NORMALLY EVERY 60 DAYS APPROXIMATELY 1,000 MILES AND I DO NOT WANT TO GO THROUGH THIS HIGH RISK TO MY INTEGRITY, COMPANIONS AND CARS NEARBY. GLASSES SCRATCHED THE PAINT ON THE BACK OF THE ROOF AND THE TRUNK. I HOPE YOU CAN ASSURE ME THAT THIS WILL NOT HAPPEN AGAIN IN THE CAR. I WAS VERY LUCKY TO BE DRIVING WITH THE INSIDE WINDOW OF THE ROOF CLOSED, OTHERWISE I WOULD BE TELLING A VERY SERIOUS TRAGEDY. THE CAR IS CURRENTLY IN THE SERVICE DEPARTMENT OF BMW OF GWINNETT PLACE, 3264 COMMERCE AVE. DULUTH, GA 30096, WAITING TO BE REPAIRED AND TO INFORM ME ABOUT WHAT HAPPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 04/08/2026· EXTERIOR LIGHTING

  The contact owns a 2015 BMW 528I. The contact stated that there was water accumulated inside the passenger’s side headlight assembly, causing the daytime running light to become inoperable. The vehicle was taken to an independent mechanic, who determined that the headlight assembly and module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 88,000.

• 03/14/2025· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was initially taken to a dealer where a diagnostic test was performed, and the diagnostic test showed that the fuel rail system was defective and needed to be replaced. The contact had the vehicle repaired; however, several days later, the failure returned while traveling at highway speeds; the drivetrain maintenance message was displayed, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a defective fuel pump. The vehicle was towed to another independent mechanic, and it was discovered that the vehicle was leaking oil and the valve cover gasket needed to be repaired. The vehicle had received a valve cover gasket repair, but the failure persisted. In addition, the manufacturer was notified about the failure, and the contact was informed that the vehicle was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact was informed by the manufacturer that issue was not related to the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

• 03/14/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 03/14/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact's wife owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that upon starting and driving the vehicle at various speeds, there was smoke coming from underneath the hood. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 92,318. VIN tool confirms parts not available.

• 03/10/2023· AIR BAGS,SEAT BELTS

  I am writing to bring to your attention a safety defect in the 2015 BMW 528i that needs to be investigated. The vehicle has a defect in the design of the occupant protection system, involving both the seatbelt and airbag systems. The battery in the 2015 BMW 528i is located in the trunk just interior and below the rear bumper. In a rear-end collision the battery may become disabled and relies on a capacitor for back up power. Per BMW specifications the capacitor only holds power for 150 seconds. In a resulting frontal impact, the airbags will not deploy if the battery power has been disrupted and the capacitor has also run out of power before the frontal impact reaches a threshold to deploy the airbags. A corresponding flaw in the occupant protection system is the adaptive load limiter disposal firing. Per BMW specifications, the adaptive load limiter had a disposal firing at 250 seconds after the initial load limiter is activated. This disposal firing allows for additional spool out of the seatbelt. This has catastrophic consequences when the front airbag has not deployed and the driver is released from the seatbelt due to the additional spool out and is allowed to come into contact with the steering wheel. Both the power defect and the adaptive load limiter defect impacts the safety performance as it relates to the passenger as well. This accident scenario was recently put to a jury in Alexander v. BMW of North America, LLC, 7:18-cv-03065-JD in the United States District Court for the District of South Carolina, Spartanburg Division. In Alexander, the load limiter deployed at 18 ms, the power was disrupted at 120 ms, the adaptive load limiter then fired at 268 ms, and the capacitor lost power at 270 ms. The airbag was not able to be fired and the additional spool out allowed Ms. Alexander to strike the steering wheel. The jury returned a verdict for the Plaintiff and found that the system, including the airbag and seatbelt system, was defective.

• 02/25/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact stated that while driving at an undisclosed speed, the vehicle was inadvertently shaking and there was smoke coming from the engine. The contact was unable to confirm if a warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the part was available. The approximate failure mileage was 80,000. VIN tool confirms parts not available.

• 02/25/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated there was smoke coming from the engine compartment with an abnormal burning odor. The cause of the failure was not yet determined. The local dealer was notified but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 90,000. VIN tool confirms parts not available.

• 02/24/2016· WHEELS

  APRIL OF 2015, I PURCHASED A 2015 BMW 528I. I STARTED EXPERIENCING VIBRATION AND SHAKING WHILE DRIVING. THE DEALER PERFORMED A ROAD TEST AND DETERMINES THERE WERE ISSUES WITH MY TIRES. BMW WOULD ONLY REPLACE TWO TIRES, LEAVING ME WITH TWO DEFECTIVE TIRES. AS OF TODAY, MY TIRES NEED REPLACEMENT. THERE IS NO WAY I SHOULD BE BUYING NEW TIRES AS THE MANUFACTURER'S WARRANTY HAS NOT EXPIRED. I HAVE BEEN UNABLE TO RECEIVE HELP FOR THIS.

• 02/19/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 528I. The contact stated that the coolant level message was displayed on the instrument panel. The contact was then notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 112,000. VIN tool confirms parts not available.

• 02/06/2026· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMFire

  The contact owns a 2015 BMW 528i. The contact stated that while his vehicle was parked, the coolant pump connector caught on fire, which was connected to a after market Coolant pump. The failure experienced was a localized electrical fire that originated at the coolant pump connector and aftermarket coolant pump while the vehicle was parked. The contact referenced NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) but was told by the dealer they could not repair the recall due to the vehicle having an aftermarket coolant pump. The contact stated he originally replaced the coolant pump with an aftermarket one due to a failure, as advised in the recall notice. The vehicle was occupied during the failure. There was grey smoke coming from the engine and inside the vehicle, with flames that were coming from the hood and under the engine. The fire originated specifically within the coolant pump assembly and its associated electrical connector, with the thermal damage concentrated in that area before spreading. The fire department was able to extinguish the fire. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.