2015 BMW 428I

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2014 BMW 428I. The contact stated while driving at an undisclosed speed, the contact noticed a smoky odor coming from the vehicle and the contact noticed smoke coming from the engine compartment. The contact pulled the vehicle over and turned the vehicle off. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. VIN tool confirms parts not available.

• 12/22/2024· ENGINE

  N/A

• 12/13/2019· AIR BAGS,SEAT BELTS,SEATS

  I BROUGHT MY CAR IN AFTER A FAULTY AIRBAG LIGHT WENT OFF. WAS NOTIFIED BY BMW THAT THE SEAT SENSOR WAS FAULTY CAUSING THE AIRBAG TO SHUT OFF. THIS FAULT IS WELL-KNOWN TO BMW AND I WROTE A COMPLAINT BASED ON MY INITIAL CONTACT THAT BMW WOULD NOT TAKE RESPONSIBILITY. I RECEIVED A CALL BACK FROM BMW ABOUT THE COMPLAINT MADE TO THEM IN WHICH THEY STATED BECAUSE I HAVE AN EXTENDED WARRANTY THEY WILL TAKE NO OWNERSHIP OR RESPONSIBILITY FOR THE REPORTED PROBLEM. I WAS TOLD AT THE DEALERSHIP THAT THIS COMMON SEAT SENSOR ISSUE CAN BE AFFECTED BY CELL PHONES BEING PLACED ON THE SEAT AND MOISTURE (NEITHER OF WHICH APPLIED TO THIS CIRCUMSTANCE). IT IS TROUBLING TO KNOW THAT FREQUENCY INTERFERENCE CAN FAULT SUCH A CRITICAL COMPONENT AND I ADVISED BMW CORP DURING MY PHONE CALL THAT PROPER SHIELDING OF ELECTRONIC COMPONENTS TO PREVENT FREQUENCY INTERFERENCE SHOULD BE CORRECTED. SAFETY COMPONENTS SHOULD BE COVERED BY MANUFACTURER WHEN IT PERTAINS TO THE SAFETY OF THE DRIVERS.THE REPRESENTATIVE CONTINUED TO PRESS THAT BMW WOULD TAKE NO OWNERSHIP OR RESPONSIBILITY FOR THE FAULTY EQUIPMENT BUT WOULD DOCUMENT THIS IN THE FORMAL COMPLAINT. THERE IS NO RESOLVE AVAILABLE THROUGH BMW ACCORDING TO THE REPRESENTATIVE.

• 12/11/2019· AIR BAGS,SEAT BELTS

  AIRBAGS IN THE BMW ARE MALFUNCTIONING AND PRODUCING A FAULT OF THE SYSTEM LISTED AS A "MALFUNCTION". BMW DOES NOT WARRANTY THIS THOUGH IT IS A SAFETY SYSTEM THAT SHOULD BE SUBJECTED TO FIXING FAULTY SYSTEMS THAT COULD INJURE DRIVERS AND PASSENGERS. I PURCHASED A 3RD PARTY WARRANTY FOR MY CAR THROUGH MAP WHEN I PURCHASED THE CAR BUT THERE MAY BE A DISPUTE OF WHO IS SUPPOSED TO COVER THIS SYSTEM ACCORDING TO MY ADVISER CHRIS FROM BMW. TAKING VEHICLE IN TOMORROW 12/12, FAULT BEGAN 8AM 12/11 WHILE I WAS DRIVING.

• 12/07/2015· ENGINE

  TL* THE CONTACT OWNS A 2015 BMW 428I. WHEN THE IGNITION WAS TURNED TO THE ON POSITION AND WHILE THE VEHICLE WAS IDLING, THE VEHICLE VIBRATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING PROPERLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

• 12/04/2018· AIR BAGSCrash

  I WAS T BONED BY ANOTHER DRIVER AND MY AIRBAG DIDNT DEPLOY. MY CAR WAS GOING APPROX 20MPH AND THE OTHER VEHICLE OVER 60MPH. STRUCK DIRECTLY IN CENTER OF CAR ON PASSENGER SIDE AND ONLY TH PASSENGER SIDE WINDOW AIRBAG WAS THE ONLY ONE TO DEPLOY. THERE WAS NO PASSENGER IN MY CAR. I WAS KNOCKED OUT BY HITTING THE SIDE PANEL AND STEERING WHEEL. I WAS IN MOTION TURNING INTO MY WORK ACROSS A HIGHWAY

• 12/02/2014· SERVICE BRAKESCrash

  I STARTED THE CAR AND GOT IT OUT OF MY GARAGE. STOPPED THE CAR, ENGAGED "PARK" ON THE ELECTRONIC GEAR-SHIFT LEVER, AND ACTIVATED THE PARKING BRAKE BY PULLING ON THE MANUAL LEVER. GOT OUT OF THE CAR WITHOUT TURNING IT OFF AND MANUALLY CLOSED MY GARAGE DOOR. THE CAR, STOOD STILL FOR ABOUT 45 SECONDS ON MY DRIVEWAY (WHICH HAS A 10 INCLINE) WHILE I CLOSED MY GARAGE DOOR. AS SOON AS I TOUCHED THE VEHICLE'S DOOR HANDLE TO GET BACK IN THE CAR, THE CAR STARTED ROLLING FORWARD. THE CAR HIT MY GARAGE DOOR. I WAS STILL OUTSIDE OF THE CAR WHEN THIS HAPPENED. THIS WAS TRIGGERED BY TOUCHING THE CAR'S DOOR HANDLE, LIKELY DUE TO THE SAME MECHANISM THAT UNLOCKS THE CAR DOORS WHEN I TOUCH THE DOOR HANDLE. (THE VEHICLE HAS A KEYLESS ENTRY FEATURE THAT UNLOCKS THE CAR WHEN TOUCHING THE HANDLE AS DESCRIBED ABOVE) WHEN I GOT BACK IN THE CAR I CONFIRMED THAT THE CAR WAS STILL IN THE "PARK" MODE AND THAT THE PARKING BRAKE WAS STILL ENGAGED. THIS INCIDENT APPEARS TO BE SIMILAR TO PREVIOUSLY REPORTED ROLL AWAY BMW'S. AFTER DOING SOME RESEARCH ONLINE, IT APPEARS SIMILAR TO INCIDENTS REPORTED WITH BMW SERIES 7 AND X5 MODELS. MY CAR IS CURRENTLY AT THE BMW DEALERSHIP AND THEY ARE INVESTIGATING THE INCIDENT. *JS

• 11/16/2021· STRUCTURE,UNKNOWN OR OTHER

  The door locks have become ‘sticky’. This means that when pulling on the interior door release handle, the lock is moving to a stuck position that is not permitting egress. While the solution of pushing the central unlock button is currently viable, it would not work in a total electrical failure, or a situation of a vehicle submersion in water. This is a dangerous situation, potentially leading to passenger entrapment if the motors or lock mechanism fail. A manual unlock MUST be possible, but as this vehicle has aged, has become problematic. I experience this most on days with significant temperature swings, and will note that I experienced the exact same problem in my 2005 BMW 3 series, which was reported and repaired at cost to me, Basic passenger safety should not require this repair or cost. The mechanism in question is flawed and deserves investigation.

• 11/12/2024· ELECTRICAL SYSTEM

  The water pump electrical connector on my 2015 BMW 428i failed, as identified in Recall Campaign No. 24V-608. This defect caused repeated engine overheating, leading to damage to the oil pan gasket and valve cover gaskets. An independent service center confirmed the damage was due to overheating from the faulty water pump. The issue has worsened, with a visible oil leak contributing to frequent engine overheating, making it unsafe to drive long distances. Contact Timeline: 1.October 10, 2024: I received the recall notice from BMW for the defective water pump electrical connector. 2.October 24, 2024: I emailed BMW [XXX] and [XXX] ) to report the overheating and related damage, requesting a full inspection and repairs. 3.October 2024: I visited an independent body shop, which confirmed the damage, and later the BMW dealership in Pompano Beach, which also confirmed the issues but did not agree to cover the repairs under the recall. 4.November 8, 2024: BMW Recall Support Services confirmed the recall is open but did not address the additional damage. 5.November 11, 2024: Robert Pfeiffer from BMW left a voicemail, only noting a delay in parts but not addressing my concerns about the damage. 6.November 12, 2024: I called Robert Pfeiffer but was unable to reach him and left a voicemail. I followed up with an email, reiterating my request for BMW to cover the related repairs due to the worsening vehicle condition. Current Concern: The oil leak continues to worsen, increasing engine overheating risk. No warning lamps initially appeared, but symptoms began shortly after the recall notice. Both the independent body shop and the BMW dealership confirmed the overheating and gasket damage. I request NHTSA’s assistance, as BMW has not resolved the issue despite the clear link to the defective part. The vehicle is available for inspection, and this problem presents a serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/07/2024· ELECTRICAL SYSTEM,STRUCTURE

  Water accumulation in the rear passenger side when it rains. Can hear slushing water when driving. It accumulated all the way to the luggage compartment and caused the Control unit rear electrical and the ASD module to fail causing $2564.61 in repairs. Was wondering if this is the case of the issue [XXX] . When I read online there Is a lot of complaints about this. Has BMW ever acknowledged the issue? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/07/2018· ELECTRICAL SYSTEM,ENGINECrash

  TL* THE CONTACT OWNS A 2015 BMW 428I. WHILE DRIVING OVER 70 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING IN THE MIDDLE LANE. WHILE THE VEHICLE WAS COASTING TO THE SIDE OF ROAD, IT DRASTICALLY DECELERATED AND LOST POWER, WHICH MADE IT EXTREMELY DIFFICULT TO MANEUVER. AS A RESULT, THE CONTACT CRASHED INTO A DITCH. THE AIR BAGS DEPLOYED ON THE DRIVER'S SIDE. THE DRIVER EXPERIENCED WHIPLASH, CUTS, AND BRUISES TO THE ARMS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING ON A RESPONSE TO DETERMINE IF THERE WOULD BE AN INVESTIGATION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 10/28/2023· POWER TRAIN,SERVICE BRAKES

  There is a ebrake bracket made of plastic underneath the car but that sits above the drive train running from the front to the back parallel to the drivetrain. It's not protected by a heat shield and is only made of thin plastic. My has been replaced three times already and is already needing to be fixed again on a car with only 76k miles. The high temperatures from the exhaust melt the plastic and cause the cable to fall on to the drivetrain. It's only the matter of time before it gets caught in the drivetrain or wraps around causes an accident and serious bodily injury. I am shocked to see this is not recalled already to be replaced with a metal bracket. Mfg Part # 34406854898 34-40-6-854-898 34 40 6 854 898 34.40.6.854.898

• 10/24/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/21/2019· ENGINEFire

  MY CAR WAS STATIONARY, AND WITH ENGINE TURNED OFF IN JACK IN THE BOX PARKING LOT WHEN MY CARS ENGINE BURSTED INTO FLAMES.

• 10/16/2019· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  BMW 428I SHUT OFF WHILE DRIVING ON A BUSY FREEWAY. I WAS BARELY ABLE TO GLIDE TO THE SIDE. UNABLE TO RE-START WITH THE VEHICLE PARTIALLY BLOCKING THE SLOW LANE. AFTER FEW MINUTES IT STARTED AGAIN

• 10/12/2022· ENGINE

  I was driving on the interstate and my 2015 BMW 428i suddenly went into neutral and almost got us killed. Mileage at 88k, no check engine light, rattling, or leaking of fluids and car had just been to my local shop for an oil change the week before. Towed to BWW dealership, as car was inoperable, and told the engine had seized.

• 10/08/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 428I. The contact stated that while driving at an undisclosed speed, the coolant warning light intermittently illuminated on several occasions. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The vehicle was taken to a dealer, where it was diagnosed that there was an electrical connector on the water pump that was exposed to water and that the water pump needed to be replaced. The contact stated that the manufacturer had removed the VIN from the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

• 09/25/2022· UNKNOWN OR OTHERCrashFire

  I finance my car in 2016, the car was purchased at a third-party dealership, it only one previous owner. My car has two major recalls, BMW never notified me that there were any recalls and I never got any compensation such as fixing the car. Long story I lost my car in a car fire last year. My car was completely totaled and the car caught wire out of nowhere. I put an investigation through BMW of North America but they weren’t helpful and they compensate me for all the damages and losses that I lost due to the fire in my car. I just saw a new recall for more than 900,000 cars and I wanted to make sure that A- every recalls was served or down my car and B- if there’s a new recall related to my car fire I’m entitled to repairs monetary damages since I lost my car.

• 09/18/2021· STEERING,AIR BAGSCrash

  I car hit me from behind and pushed me into the car in front of me and my steering wheel came off and my air bag on steering wheel did not deploy. As a result the wheel pushed in my chest.

• 09/18/2015· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMFire

  I SMELLED A FUNNY SMELL, AND THEN THE ENTIRE DASH WENT BLACK. A "ENGINE MALFUNCTION" WARNING CAME ON. I STOPPED RIGHT AWAY, GOT OUT OF THE CAR JUST AS IT BURST INTO FLAMES. THE ENTIRE INCIDENT HAPPENED IN A MATTER OF SECONDS.

• 09/13/2023· SERVICE BRAKES

  The plastic clip supporting the emergency brake line clip failed resulting in the emergency brake line guide resting on the drive shaft. This could cause a complete failure of the emergency brake. Replacing the clip requires removal of the gas tank, exhaust and heat shield to access the clip. A BMW dealer shop did the expensive repair ($3345) and told me it was common. I’ve read that the clip may have been redesigned. I believe this part should be properly designed and replaced in impacted cars and that the cost of the repair should be on BMW and not the consumer. The emergency brake/parking brake needs to be a reliable functioning part of the car to protect the safety of people in and around the vehicle. I do not have the broken clip for inspection, however, I attached photos. I realized I had a problem from the intermittent noise made from the emergency brake guide resting on the drive shaft. The vehicle inspection at the dealership identified the problem. A video of the inspection was made at the dealership. I attempted without success to gain some reimbursement and find out about the clip redesign from BMW USA.

• 09/13/2015· POWER TRAIN,VEHICLE SPEED CONTROL

  I AM WRITING TO VOICE A CONCERN ABOUT A SIGNIFICANT SAFETY FLAW WITH NEWER MODEL BMW CARS, INCLUDING MY 2015 428I GRAN COUPE. UPON TURNING ON TO A MAJOR ROAD, THE CAR SUDDENLY FAILED TO ACCELERATE TO A SPEED OF MORE THAN 10-15MPH. WITH TRAFFIC QUICKLY APPROACHING FROM BEHIND AT ~50MPH, THE ONCOMING CAR HAD TO SWERVE TO AVOID HITTING ME DUE TO MY LOSS OF ACCELERATION, AND WE BOTH BARELY AVOIDED A MAJOR ACCIDENT. AFTER HAVING THE CAR TOWED TO THE BMW DEALERSHIP, THE SERVICE DEPARTMENT TOLD ME AFTER A THOROUGH INSPECTION THAT THERE WAS NO MECHANICAL PROBLEM WITH THE CAR, AND A SOFTWARE MALFUNCTION HAD CAUSED A "DRIVETRAIN MALFUNCTION" WHICH RESULTED IN THE LOSS OF POWER. THEY CONSULTED WITH BMW AND WERE TOLD TO UPGRADE THE CAR'S SOFTWARE AND MONITOR TO SEE IF IT HAPPENS AGAIN. AFTER QUESTIONING THE SERVICE DEPARTMENT FURTHER, I WAS TOLD THAT IT IS POSSIBLE FOR THIS PROBLEM TO HAPPEN AGAIN, THAT THEY HAVE SEEN IT HAPPEN IN OTHER BMW MODELS IN ADDITION TO MINE, AND THAT THEY HAVE SEEN CASES WHERE BMW CARS WITH THIS PROBLEM HAD REPEAT EVENTS EVEN AFTER UPGRADING THE SOFTWARE. I ASKED IF THEY HAD HEARD OF THIS OCCURRING WHILE TRAVELING AT HIGH SPEEDS ON A HIGHWAY, WHERE A BMW CAR SUDDENLY HAD A SOFTWARE-DRIVEN "DRIVETRAIN MALFUNCTION" AND LOSS OF POWER, AND THEY SAID YES. I TALKED TO BMW NORTH AMERICA TO VOICE MY CONCERN FOR SAFETY, AND THEY LOOKED INTO MY CASE AND TOLD ME THERE WAS NOTHING ELSE TO DO. MY CASE WAS CLOSED WITHOUT FURTHER INVESTIGATION INTO THIS SIGNIFICANT SAFETY FLAW. I HOPE YOU UNDERSTAND MY CONCERN FOR SAFETY AND I WOULD GREATLY APPRECIATE YOUR HELP IF THERE IS ANYTHING YOU CAN DO TO MAKE BMW TAKE THIS ISSUE SERIOUSLY. I AM HOPING THAT THERE WILL NOT HAVE TO BE MULTIPLE ACCIDENTS, INJURIES, AND FATALITIES (AS IN THE RECENT HIGH PROFILE GENERAL MOTORS CASE) BEFORE BMW WILL ADDRESS THIS PROBLEM SERIOUSLY. THANK YOU FOR YOUR TIME AND EFFORT IN READING THIS. *TR

• 09/03/2015· TIRES

  MY 2015 BMW 428I HAS 9000 MILES ON IT AND THE TIRES ARE BALD THESE TIRES ARE VERY EXPENSIVE TO REPLACE

• 09/01/2014· SERVICE BRAKES, HYDRAULIC,STRUCTURE,SERVICE BRAKESCrash

  1.TRAVELING ABOUT 20-30MPH ON THE FREEWAY UNDER SLOW TRAFFIC CONDITION 2.THE CAR WAS CRUISING ABUT 20-25MPH AT THE POINT OF ACCIDENT. I NEEDED TO REDUCE SPEED AS TRAFFIC GET SLOWER, BUT BRAKE DID NOT FUNCTION PROPERLY. PRESSED BRAKE HARD BUT THE CAR WAS STILL ROLLING AND REAR ENDED THE CAR FRONT OF ME TWICE, BECAUSE MY CAR COULD NOT STOP UNTIL HIT REAR END TWICE I STRONGLY BELIEVE THIS INCIDENT RELATED TO PREVIOUS NHTSA CAMPAIGN NUMBER: 13V454000. *TR

• 08/30/2021· ELECTRICAL SYSTEM,TIRESFire

  The contact owned a 2015 BMW 428i. The contact stated that while driving approximately 50 MPH, the vehicle drove over a pot and the air pressure monitoring system warning had displayed. After stopping the vehicle, flames and smoke were present coming from the front driver side wheel well. The fire department was called to the scene but the vehicle was completely engulfed in flames and was destroyed. The cause of the failure was not determined due to the extent of the fire damage. A police report was taken and the vehicle was towed away. The manufacturer was contacted regarding the failure. The local dealer was not contacted. The failure mileage was 75,000.

• 08/25/2020· POWER TRAIN

  CAR WOULD SHIFT WITHOUT WARNING TO NEUTRAL AND STALL WHILE DRIVING AT STREET AND HIGHWAY SPEED. POTENTIALLY MAY CAUSE A CRASH DUE TO SUDDEN LOSS OF SPEED AND POWER. THERE HAS BEEN PREVIOUS RECALLS, BUT THE 4 SERIES WAS NOT INCLUDED AND SHOULD BE, AS I EXPERIENCED THE SAME AS REPORTED WITH ATTACHED

• 08/19/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact called the local dealer, who confirmed that recall parts were not yet available and advised the contact to wait for another notification to arrive when parts become available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the issue. The contact had not experienced a failure.

• 08/11/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving 20 MPH, the check engine warning light illuminated, and the messages "Engine Overheated" and "Please Pull Over" were displayed on the instrument panel. The contact replaced the water pump and the thermostat; however, the failure persisted, and the vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that the water pump had failed and needed to be replaced. The water pump and thermostat were replaced; however, the failure persisted, and the engine kept overheating. The vehicle was taken back to the independent mechanic. The water pump and thermostat were replaced. The independent mechanic checked the electrical system. However, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

• 08/09/2023· UNKNOWN OR OTHER

  Parking brake cable retainer clip that extends above the driveshaft all the way to the rear wheels has broken and now cable scrapes against drive shaft causing a loud unpleasant concerning grinding noise when accelerating. The dealer were I service my vehicle is aware of issue, the part is a very inexpensive part, ranging from $12 to $50 depending ware you purchase but the dealer wants to charge $900 dollars to replace. This repair should be placed on the recall list due to the difficulty in replacing the clip, due to possibly having to remove the gas tank and drive shaft to get to the clip.

• 08/07/2020· UNKNOWN OR OTHER

  CAR HAS A FUTURE THEY CALLING CONNECT BMW. THAT FUTURE IS NOT WORKING ON MY CAR. I CAN'T OPEN OR CLOSE , OR USE VENTILATION OR ANY FUTURE IS NOT USEABLE ON APP. I PAID FOR ALL FUTURES AND DIDN'T WORKING I TOOK THE 2 DIFFERENT BMW SERVICES AND THEY TOLD ME IT'S MANUFACTURE PROBLEM YOU HAVE TO CONTACT WITH BMW GENIUS DEPARTMENT. I CONTACTED WITH THEM AND THEY TOOK MY INFORMATION AND THEY TOLD ME WE WILL CONTACT WITH YOU. THEY CONTACT WITH ME ONES AND TOLD ME WE ARE STILL WORKING ON IT. AND 1 YEAR PASSED AND THEY NOT FIXING MY PROBLEM.

• 07/29/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2015 BMW 428i. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while operating the vehicle, the contact noticed smoke coming from the engine compartment. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 63,000. VIN tool confirms parts not available.

• 07/17/2025· ELECTRICAL SYSTEM

  Recall #24V-609. Recall was issued in October 2024. My wife drives this car....BMW has no update. Need it repaired ASAP! Please inquire. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/07/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 07/07/2021· FUEL/PROPULSION SYSTEM

  My car has been experiencing the same issues as reported in the BMW safety recall campaign 15V189000, since I purchased the car in October 2018. "If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash." The last issue just happened recently on the interstate, which almost resulted in a crash. My Vin number production year is 2/2015 and is not part of the campaign, which is for production years 9/2013 to 9/2014. I believe my car should be part of this campaign, as my car is experiencing the exact same issues. I don't believe it is because of mileage/age, because this has been occurring since I got the car at around 40k or so miles in 2018.

• 07/06/2022· WHEELS,SERVICE BRAKESCrash

  I was driving at 20mph and the brakes failed at a red light and it felt that a misfire in the engine as well I didn't have other option to force my way to the side because I could push the front car and pedestrians where crossing.

• 06/19/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  WHILE PLAYING MUSIC THE BLUETOOTH WILL RANDOMLY DISCONNECT OR PLAY THE WRONG SONG ON IPHONE 8, IF CONNECTED THROUGH USB IT WILL CUT IN AND OUT AS IF IT CONNECTING AND DISCONNECTING. THE WINDOWS WHEN ROLLED UP AND OR DOWN WILL MAKE A SQUEAKING NOISE. I HAVE VIDEO PROOF BUT FILE TYPE AND SIZE ARENT COMPATABLE

• 06/11/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 06/06/2022· SUSPENSION,UNKNOWN OR OTHER

  Drivers side rear control arm snapped in half (sheered cut). The aluminum solid piece broke in half, this is to knowledge an oem original part that was not replaced. Resulted in suspension and alignment issue, uneven tread wear on all four tires (excessive wear on short amount of time causing me to replace all tires).

• 05/28/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 428I. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle started shaking with the drivetrain malfunction message displayed. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

• 05/28/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 05/26/2019· AIR BAGSCrash

  WHILE DRIVING MY 2015 BMW 428I GRAND COUPE, I WAS STRUCK ON THE DRIVER'S SIDE REAR DOOR BY A LARGE UTILITY TRUCK. THE REAR DOOR WAS TOTALLY DESTROYED AND THE GLASS SHATTERED. THERE APPEARS TO BE FRAME DAMAGE AT THE BOTTOM OF THE CAR. THE SIDE AIRBAGS NEVER DEPLOYED. I SUSTAINED INJURIES BECAUSE OF THIS SAFETY FEATURE NEVER DEPLOYED. I WAS ATTEMPTING TO MAKE A LEFT TURN, WHEN A TRUCK IN THE INTERIOR LANE WENT STRAIGHT, STRIKING ME ON THE DRIVER'S SIDE. THE DRIVER'S DOOR WAS PINNED SHUT, AND SUSTAINED SECONDARY DAMAGES. *DT *TR

• 05/23/2019· UNKNOWN OR OTHER

  THE CONDENSOR FREEZES AND NO AIR COMES OUT OF THE VENTS. IT DOES NOT MATTER IF SELECT DIFFERENT VENTS OR TEMPERATURES. I BOUGHT MY CAR AT THE END OF FEBRUARY 2019 AND IT HAS HAPPENED THREE TIMES. WHEN I LOOK ONLINE IT HAS BEEN AN ONGOING PROBLEM FOR SEVERAL YEARS. I CALLED BMW NORTH AMERICAN THREE TIMES. THE SECOND TIME A MANAGER TOLD ME SEVERAL UNTRUTHS TO GET ME OFF OF THE PHONE. TODAY WHEN I TOLD TO SOMEONE, I FOUND OUT THAT I WAS LIED TO. THE FIRST TIME IT HAPPENED WAS AT NIGHT IN THE RAIN. I HAD TO CONSTANTLY PUT MY WINDOWS DOWN DURING A DOWN POUR TO KEEP THE WINDOWS CLEAN. IT IS NOW SPRING DURING THE HOTTER TEMPERATURE IT IS GOING TO BE NO BETTER. IT FROZE ON A DAY THAT IT WAS IN THE 80'S. THE CAR WOULD NOT COOL DOWN. THE FAN WAS BLOWING ON HIGH AND THE PASSENGER'S DASHBOARD WAS EXTREMELY HOT. IT FELT LIKE THE CAR WAS GOING TO CATCH ON FIRE ON TOP OF THE CAR NOT COOLING OFF.

• 05/21/2021· AIR BAGSCrash

  I had road side accident on4/30/21 around 3:15 pm at Clovis California air bag not deployed all front smashed my call back no is [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 05/20/2025· AIR BAGS

  A warning message comes on saying the front passenger air bag sensor is defective. I checked with the BMW dealership and with the used car company I bought the car and "bumper to bumper" warranty. The used car company confirmed the car has a bad sensor but I have to pay $1,100. BMW has had several recalls involving sensors in other models and even problems with the 2015 428i convertible. My car had less than 50,000 miles when the fault 1st popped up July 2024. I believe this should be recallled.

• 05/20/2022· STEERING

  The contact owns a 2015 BMW 428i. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. The message; Electrical Malfunction. Contact Service Center was displayed. The contact was able to veer to the side of the road using physical strength to steer the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering assist functionality. The vehicle was taken to the dealer where it was diagnosed that the Electric Power Steering (EPS) had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,425.

• 05/17/2016· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2015 BMW 428I. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WAS UNABLE TO RESTART. THE CONTACT HAD TO TOW THE VEHICLE MORE THAN ONCE DUE TO THE FAILURE. THE CONTACT REPORTED THE FAILURE TO THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE OCCURRING WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 05/16/2019· UNKNOWN OR OTHER

  RECENTLY THE DRIVERS SIDE DOOR WILL REMAIN LOCKED WHEN TRYING TO OPEN FROM INSIDE THE VEHICLE. AT THE TIME THIS HAPPENED THE CAR WAS PARKED, OFF, AND I WAS ATTEMPTING TO EXIT THE VEHICLE TO GO INTO A GROCERY STORE

• 05/12/2021· SERVICE BRAKES

  VACUUM PUMP LEAKING OIL INTO BRAKE BOOSTER. ENGINE OIL LEAKING INTO BRAKE BOOSTER DAMAGED MASTER CYLINDER CAUSING THE CAR NOT TO BRAKE POTENTIALLY CAUSING A CRASH. WE NOTICED THE BRAKES NOT FUNCTIONING CORRECTLY WHILE DRIVING ON CITY STREETS.

• 05/07/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 30-40 MPH, there was smoke coming from underneath the hood of the vehicle. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was 151,940. VIN tool confirms parts not available.

• 05/07/2025· ELECTRICAL SYSTEM

  The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. Issue: 1 open recall since Aug 13, 2024 for: ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.