2014 Volkswagen Passat

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2021· FUEL/PROPULSION SYSTEM

  Vehicle engine abruptly stopped running on roadway. No prior symptoms. Would not restart although starter properly engaged. MIL light did not illuminate prior to stoppage. BlueDriver device showed no stored codes. Tow required. VW dealer service department was backed up and stated they could not even begin diagnosis for 2 to 3 weeks. Independent service technician diagnosed problem as failure of fuel pump control module and replaced the module.

• 12/31/2018· UNKNOWN OR OTHER

  HEATER NOT BLOWING HOT AIR. THIS SEEMS TO BE A MAJOR PROBLEM AND VW EVEN RECOGNIZES THE ISSUE. THIS SHOULD BE A RECALL WARRANTY ITEM. HERE IS A LINK PROVIDED TO WHAT I HAVE FOUND. HTTPS://F01.JUSTANSWER.COM/KYLESKRAUTCAR/1C235176-E1B5-4388-847A-18433040B6B5_V801601.PDF

• 12/30/2024· AIR BAGS

  The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 12/30/2016· AIR BAGS

  AIR BAG DEFECTIVE, DEALERSHIP WON'T EVEN TAKE VEHICLE IN TRADE. VEHICLE SIGNIFICANTLY UNDER VALUED DUE TO THIS DEFECT. NO RESOLUTION GIVEN??

• 12/30/2013· ELECTRICAL SYSTEM

  PURCHASED 2014 FULLY LOADED PASSAT ON 10/26/13, SAFETY ISSUE WITH CAR DUE TO MY 1.5 HR DAILY COMMUTE. EXTREMELY POOR QUALITY WHEN USING BLUETOOTH THROUGH CARE STEREO, NOT RECOGNIZING NAMES ON IPHONE 4S CAUSING DRIVER TO REMOVE EYES FROM ROAD TO LOOK UP NUMBER WHICH IS A MAJOR DISTRACTION ESPECIALLY DURING NIGHT DRIVING. *TR

• 12/29/2020· ENGINE

  THE HEATING OF THE WINDSHIELD AND SIDE WINDOW DEFROSTING SYSTEM NOT WORKING ON THE PASSENGER SIDE OF THE CAR. VW HAS ALREADY RECALLED THE 2014 PASSAT WITH THE DIESEL ENGINE. GOING BACK HOME FROM TENNESSEE ON THE INTERSTATE AT 66 MPH THE OUTSIDE TEMPERATURE WAS NEGATIVE 9 THE PASSENGER SIDE WINDSHIELD DEVELOPED ICE ON THE INSIDE OF THE CAR ALONG WITH THE PASSENGER SIDE WINDOW. WE HAD TO PULL OFF AT A EXIT AND SCRAPE THE INSIDE OF THE WINDSHIELD AND SIDE WINDOW. WE CONTINUED ON ARE TRIP HOME AND HAD TO STOP ABOUT AN HOUR LATER WITH THE SAME PROBLEM. WE HAD TO WAIT FOR THE OUTSIDE TEMPERATURE TO RISE UP AND THE SUN TO COME OUT. THE PASSENGER SIDE WINDSHIELD AND SIDE WIDOW INSIDE WOULD NOT CLEAR UP AND HAD TO BE TOWEL DRIED ALL THE WAY HOME. TALKED TO VW OF AMERICA THERE COMMENT WAS THEY HAD NOT HEARD OF THE PROBLEM. TALKED TO THE LOCAL VW DEALER AND THERE COMMENT WAS THAT THEY ARE REPLACING HEATER CORES ON OTHER YEARS OF THE PASSAT'S BUT NOT ARE YEAR YET. THEY RECOMMENDED THAT WE PAY FOR THE REPAIR AND TRY TO GET VW OF AMERICA PAY FOR IT. VW HAS WARRANTIED OTHER VWS WITH A LETTER EXTENDING THE WARRANTY ON SOME 2013-2014 PASSAT'S TO 10 YEARS AND UP TO 120K MILES.

• 12/29/2017· ELECTRICAL SYSTEM,AIR BAGS

  I HAVE A 2014 VW PASSAT-CAR WENT IN FOR A RECALL FOR AIRBAGS. (VW IS SAYING THAT IT IS NOT TAKATA RECALL) AT THE TIME MY CAR WAS TAKEN IN, THERE WERE NO PROBLEMS WITH IT. HAD THE RECALL COMPLETED AND MAYBE WEEKS LATER MY CLOCK SPRING GOES OUT (TOOK A RIGHT TURN, HEARD A CLICK, AND THE "SEATBELT AIRBAG MALFUNCTION" LIGHT TURNED ON) ALL THE CONTROLS ON MY STEERING WHEEL GO OUT, INCLUDING THE HORN. I TAKE IT IT TO VW IN SCOTTSDALE SHORTLY AFTER THIS HAPPENED AND THEY TOLD ME THAT IT IS NOT RELATED, NOT COVERED, AND THAT MY CAR WAS NOT PART OF THE TAKATA RECALL ..(ON THEIR WEBSITE IT STATES 2012-2014 PASSAT INCLUDED IN THE REACALL) THE SERVICE MANAGER I SPOKE WITH SAID THAT HE HAS NEVER HEARD OF THE CLOCK SPRING GOING OUT ON ITS OWN. LITTLE FISHY HOW NOTHING IS WRONG WITH MY CAR, I GET THE RECALL DONE, AND WEEKS AFTER MY CLOCK SPRING GOES OUT (WHICH IS RELATED TO THE AIRBAG!) AND TOLD ME IT WOULD BE ABOUT $875 TO FIX! MY CAR HAS ONLY 58,000 MILES ON IT.

• 12/28/2022· VEHICLE SPEED CONTROL

  I was taking an exit ramp onto the highway when my car just started accelerating on its own. I pulled onto the highway and was cruising at 55 mph. The car then jerked a little and started to accelerate past 60 then to 70. I pressed the brakes and nothing happened. My car then accelerated to 80 mph. I continued pressing the brakes to try to slow down but nothing happened. Then I heard a loud crack sound and all of a sudden the car started to slow down. That is when I realized it had actually shut off. So I pulled to shoulder and had it towed to a mechanic shop. It turns out the road hazard that I ran over was probably what saved me from serious injury or death. It busted my oil pan and that is what caused the car to shut off.

• 12/27/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

• 12/26/2022· ELECTRICAL SYSTEM

  Please see attached uploaded file.

• 12/26/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS UNDERGOING MAINTENANCE BY AN INDEPENDNDENT MECHANIC, TRASMISSION FLUID WAS FOUND LEAKING UNDENEATH THE VEHICLE. AFTER LOOKING UP RECALL INFOFRMATION ONLINE, THE TECHNICIAN ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT ALTHOUGH THERE WAS A WARRANTY ON THE VEHICLE, IT HAD ALREADY EXCEEDED THE MILEAGE LIMIT. AS A RESULT, THE MANUFACTURER COULD NOT ASSIST WITH THE REPAIR COST. THE MANUFACTURER ALSO DID NOT ASSIST WITH SCHEDULING AN APPOINTMENT FOR THE CONTACT SINCE THERE WAS NO RECALL FOR THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 84,000.

• 12/25/2022· FUEL/PROPULSION SYSTEM

  My gas tank is leaking gas out of the top onto the ground and fumes are coming into the cabin.

• 12/24/2023· AIR BAGS

  While driving the vehicle and making a slow speed turn into a drive way, the wires in the clock spring portion of the Driver airbag were severed mechanism. This has caused the car to no longer have airbags on the Driver side of the car. Volkswagon has recalled some of the car in this model year, but they continue to say my vehicle is not affected. When this happened, I had less than 90,000 miles on the car. I am unable to fix this defect because of the cost and honestly, I shouldn't have to as Volkswagon knows it's an issue and has made recalls of their cars, but they don't include my model year. This is wrong, as the issues I am having are the EXACT SAME AS THE CURRENT RECALL. The recall needs to be expanded to more cars in the 2014 model year. There is no way debris should be able to enter the clock spring area and sever the lines with normal use. This puts my safety at risk because if I am in an accident, I do not have airbag protection. I have not taken the car to a dealer as I cannot afford to, the vehicle has not been inspected, but if that would help, I can get it inspected, and there were no lights, lamps or messages that warned of any problems with my airbag system until the wires broke.

• 12/24/2014· VISIBILITY

  TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE GLASS ON THE SUNROOF SHATTERED. THE CONTACT MENTIONED THAT THERE WERE NO OTHER VEHICLES AROUND AT THE TIME OF THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,300. THE VIN WAS NOT AVAILABLE.

• 12/23/2024· AIR BAGS

  The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer had advised the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 12/23/2014· STEERING

  WHEN STEERING THE VEHICLE, WITH MINOR LANE CORRECTION INPUTS, THERE IS A COUNTER FORCE FROM THE VW ELECTROMECHANICAL ACTIVE STEERING SYSTEM THAT WILL NOT LET ME TURN THE WHEEL UNLESS I APPLY HARDER PRESSURE. WHEN THE STEERING WHEEL FREES UP, IT?S AS IF IT BROKE FREE OF SOME STICKY SUBSTANCE. AT TIMES THIS FORCE HAS BEEN SO HARD THAT THE PASSENGERS WERE JOSTLED IN THE CAR. VW MECHANIC HAS DESCRIBED THE ISSUES AS A DEAD SPOT IN THE STEERING.. THE ISSUE OCCURS UNDER THE FOLLOWING CONDITIONS; 1) ON AN INTERSTATE HIGHWAY WITH RELATIVELY MINOR CAMBER ANGLES. 2) ON NEW VERY SMOOTH DRY PAYMENT ? IMPORTANT - DOES NOT OCCUR ON ROUGHER NEWER PAVEMENT. 3) SET SPEED CONTROL AT 64 MPH - OCCURS AT HIGHER SPEEDS AS WELL. HAVE NOT EXPERIENCED THE ISSUE UNDER 60 MPH. 4) OCCURS IN ALL LANES BUT I DRIVE MOSTLY IN THE RIGHT LANE. 5) IN A STRAIGHT LINE RUN OF 1/8 OF A MILE OR SO WHERE THE STEERING ANGLE IS CENTER-LINED. 6) TURN THE WHEEL WITH MINOR DRIVER STEERING INPUTS/ANGLES TO STAY IN THE LANE - NOT TRYING TO CHANGE LANES. VW TRIED TO REPAIR THE ISSUE WITH A SOFTWARE FIX. IT DIDN'T WORK. THEY NOW SAY THE CAR IS FUNCTIONING AS DESIGNED. *TR

• 12/22/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT UPDATED 03/08/17.*JB

• 12/22/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/20/2016· AIR BAGS

  TAKATA RECALL: THIS RECALL HAS BEEN OPEN FOR A LONG TIME WITH NO REMEDY IN SIGHT, I AM FILING A COMPLAINT BECAUSE THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE DRIVING MY CAR. *TR

• 12/19/2022· STRUCTURE

  Door latch failed to lock driver door. Door can't lock and will fly open when your operating. Acted up on a cold day where it wouldn't open then got stuck in the open position and wouldn't lock afterwards.

• 12/19/2021· UNKNOWN OR OTHER,VISIBILITY/WIPER

  heater core getting clogged again, after multiple replacements, vwgoa will not perform recall because of other not related recall not performed. when heater core gets clogged three things happen, passenger side stops producing heat, windshield defrost does not operate correctly, and coolant lost due to evaporating and or leak into intercooler that can lead to engine damage

• 12/18/2024· AIR BAGS

  Employee name antoanete refused to assist in recall repair and loaner vehicle I asked for manager , new manager Andrew wasn’t even available I was promised a call back it didn’t happened . I made 5 calls and antoanete doesn’t help customers she doesn’t know anything and manager not available each time My issue is not resolved

• 12/18/2015· UNKNOWN OR OTHER

  EXPLODING SUNROOF WHILE DRIVING 55 MPH IN NORMAL WEATHER CONDITIONS; GLASS WAS PUSHED OUTWARD.

• 12/17/2024· UNKNOWN OR OTHER,ENGINE

  Unknown. I was driving down the interstate and car just lost power and wouldn’t get no gas. Got it to the side of the road and it wouldn’t crank back up. Took it to shop and the mechanic stated motor need to be replaced.

• 12/16/2016· AIR BAGS

  TAKATA RECALL VOLKSWAGEN WILL NOT FIX THE AIRBAG OF THE CAR, HELP FIND A REMEDY OR GIVE A DATE TO FIX IT. MY WIFE IS PREGNANT AND HAS TO DRIVE A CAR WITH AN AIRBAG THAT HAS POTENTIALLY BEEN TRANSFORMED INTO A BOMB AFTER IT HAS BEEN SUBJECTED TO THE FLORIDA HEAT.

• 12/16/2014· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLCrash

  2014 VOLKSWAGEN PASSAT. CRUISE CONTROL FAILED TO TURN OFF AND THE BRAKES FAILED TO ACTIVATE, CAUSING THE VEHICLE TO JUMP A CURB AND RUN OFF THE ROAD, INJURING THE CONSUMERS WIFE. *TA

• 12/15/2019· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  DRAINS NEW BATTERY OVERNIGHT... HEAR ELECTRIC COMPONENT RUNNING WHEN OPENING DRIVER SIDE DOOR GAS SMELL IN ENCLOSE ENVIRONMENT (GARAGE) ALTHOUGH NO LEAK FOUND ON THE FLOOR. ONGOING PROBLEM, IT CAN GO A COUPLE OF WEEKS WITHOUT RECHARGING BATTERY, BUT SUDDENLY IS DEAD...

• 12/15/2017· STRUCTURE

  THE TRUNK LATCH HAS FAILED AND TRUNK WON'T OPEN. THE SEAT RELEASE MECHANISM TO ACCESS TRUNK IS ALSO INSIDE THE TRUNK. SO NO WAY TO OPEN THE TRUNK

• 12/14/2018· ELECTRICAL SYSTEM,AIR BAGS

  BACKING OUT OF DRIVEWAY, SLIGHT CLICKING IN THE STEERING COLUMN WHEN TURNING THE STEERING WHEEL TO THE RIGHT. BEEP FROM DASH- AIRBAG FAILURE/WARNING. NOW STEERING WHEEL BUTTONS AND HORN ARE NOT OPERATIONAL.

• 12/13/2023· AIR BAGS

  The controls on the steering wheel have stopped working along with the air bags were disabled (the light is on). Sounds like the clock spring.

• 12/13/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/12/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/12/2016· AIR BAGS

  TAKATA RECALL NO SOLUTION TO REMEDY THE POSSIBILITY OF KILLING MY CHILD IN A CRASH. WE CANNOT DRIVE THE CAR WITH OUR CHILD FULL KNOWING OF WHAT COULD HAPPEN. VW HAS DONE NOTHING. AND NOTHING IN SIGHT. WE ARE VERY UPSET THERE ARE NO ANSWERS. WE KNEW OF THE RECALL SINCE 6/16. WE JUST TOOK CAR IN FOR A SERVICE AND LEARNED THE SEVERITY OF IT ALL. WE DECIDED WE WANT OUT OF THE CAR. THE VW DEALER WE BOUGHT THE CAR FROM WOULD NOT OFFER US ANYTHING BUT AUCTION PRICE FOR OUR CAR AS THEY CANNOT EVEN RESELL IT!! WE CANNOT AFFORD TO BUY A NEW CAR WITH NEGATIVE EQUITY ON A CAR THAT HAS BEEN RECALLED BUT THEY CAN'T FIX IT!! WE ARE VERY VERY UPSET AND NOW WE ARE PLAYING RUSSIAN ROULETTE WITH OUR LIVES. WE BOUGHT THE CAR FOR ITS SAFETY RATING AND NOW IT'S POTENTIALLY THE CARS SAFETY FEATURES THAT COULD KILL MY FAMILY. TAKATA AND VW NEED TO FIGURE THIS OUT AND NOW!!!

• 12/10/2019· ENGINE

  TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, THE ELECTRONIC POWER CONTROL INDICATOR REMAINED ILLUMINATED AND THE VEHICLE WOULD SHUT OFF. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF SOUTH ATLANTA (4305 JONESBORO RD, UNION CITY, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

• 12/10/2016· AIR BAGS

  TAKATA RECALL. THIS RECALL IS FAR TOO SLOW. IT IS A DANGEROUS SAFETY ITEM, AND IT IS MORE THAN A YEAR THAT THIS PROBLEM HAS BEEN WELL KNOW. NHTSA MUST COMPEL TAKATA AND THE CAR MANUFACTURERS TO INCREASE PRODUCTION OR OUTSOURCING OF THE DEFECTIVE PARTS. THERE IS NO DOUBT THAT PRODUCTION COULD HAVE BEEN INCREASED LONG AGO IF THE PARTS WERE BEING SOLD AT A PROFIT. THIS IS SHAMEFUL ON THE PART OF NHTSA, TAKATA AND THE AUTOMOBILE MANUFACTURERS.

• 12/10/2015· FUEL/PROPULSION SYSTEM

  26,050 MILES AND LOOKING AT A $5,000 REPAIR BILL FOR FUEL PUMP FAILURE! SOMETHING ABOUT ULTRA LOW SULFUR AND LUBRICITY. CAR JUST DIED AND HAD TO COAST OUT OF TRAFFIC

• 12/09/2016· AIR BAGS

  VOLKSWAGEN STILL IS NOT ABLE TO PROVIDE ANY TIMING OR PLAN FOR WHEN THEY CAN REPLACE THE DANGEROUS AIRBAG THAT I SIT BEHIND FOR 500 MILES EVERY WEEK.

• 12/09/2016· AIR BAGS

  RECALL HAS BEEN IN EFFECT SINCE FEBRUARY 2016 AND DEALER STILL HAS NO IDEA WHEN VW WILL SUPPLY REPLACEMENTS. THIS HAS LEAD TO US HAVING TO DRIVE AN UNSAFE VEHICLE FOR LAST 10 MONTHS. WHEN WILL A FIX BE COMING. *TR

• 12/08/2022· ENGINE

  The contact owns a 2014 Volkswagen Passat. The contact stated while driving approximately 20 MPH and making a left turn, the vehicle stalled. The contact stated that he was unable to immediately restart the vehicle. The contact stated that after an hour the vehicle restarted. The contact stated that the failure was intermittent but had become recurring. The vehicle was towed back to the residence after one failure. The contact stated that there was no warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

• 12/07/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN

• 12/06/2024· ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2014 Volkswagen Passat. The contact stated that while starting the vehicle, several unknown warning lights illuminated and remained illuminated. Additionally, while driving at various speeds, the vehicle lost motive power. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there were false DTC codes displayed while performing the diagnostic test. The vehicle was then taken the dealer and the contact was informed that a diagnostic test was needed to determine the cause of the failure, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.

• 12/06/2016· UNKNOWN OR OTHER

  MY LEASED VW PASSAT 2014 CHECK ENGINE LIGHT WAS FIXED BY THE DEALER AND WAS FROM A FAULTY EXHAUST FLAP. THEY WANT TO CHARGE ME $485 FOR THE FLAP; TILL 2012 THE SAME PART WAS GIVEN AN EXTENDED WARRANTY UPTO 120,000 MILES BECAUSE OF MULTIPLE FAILURES; SO AFTER THE "FIX", THE SAME PART (TWO MODEL YEARS LATER) HAS FAILED AT 60,000 MILES; VW CUST SUPPORT DOES NOT WANT TO COVER THE REPAIR ON MY CAR AS THEY HAVE NOT HEARD OF THIS PROBLEM FOR THE 2014 MODEL. I THINK IT IS VERY UNUSUAL FOR AN EXHAUST PART TO FAIL LIKE THIS SPECIALLY WHEN IT WAS SUPPOSED TO HAVE BEEN "FIXED". I AM LOOKING FOR SOME HELP IN UNDERSTANDING WHY VW IS NOT EXTENDING THE WARRANTY ON THE SAME PART ON THE 2014 CAR WHEN IT WAS BEING COVERED TILL 2012 AND SUPPOSEDLY RESOLVED. VW CAN IGNORE INDIVIDUAL COMPLAINTS AND I AM SURE THAT THEY WOULD NOT SHARE WITH ME IF THERE HAVE BEEN MORE COMPLAINTS OF THE SAME NATURE FROM OTHER CUSTOMERS. I AM HOPING THAT BY WRITING TO YOU, A RECORD IS CREATED IN CASE OTHERS LIKE ME LODGE A SIMILAR COMPLAINT WITH YOUR AGENCY. THANK YOU *TR

• 12/05/2016· AIR BAGS

  TAKATA RECALL: WHEN I WAS FIRST NOTIFIED OF THE RECALL AROUND THE BEGINNING OF THE YEAR, I MADE AN APPOINTMENT TO HAVE THE RECALL FIXEDA FEW MONTHS LATER. WHEN I ARRIVED, NOBODY BOTHERED TO INFORM ME THE PART WAS NOT AVAILABLE. THIS WAS MAYBE IN MAY. RECENTLY, I CALLED VW OF AMERICA ABOUT THE SAFETY CONCERN. THEY SAID THEY WOULD NOT BUY THE CAR BACK FROM ME OR SWAP IT OUT FOR ANOTHER CAR BUT GAVE NO EXPLANATION. WHEN I CALLED CHERRY HILL VOLKSWAGEN TO ASK WHY, IF THE CAR WAS SO SAFE THEY WOULD NOT BUY IT BACK FROM ME, THE SALESPERSON WAS RUDE TO ME AND CLAIMED I KNEW WHAT I WAS GETTING INTO WHEN I BOUGHT THE CAR. I AM NOT SURE WHAT THAT MEANS AS I WAS UNAWARE OF THE RECALL. I DO NOT FEEL SAFE DRIVING MY CHILDREN AROUND IN THIS CAR. *TR

• 12/05/2016· AIR BAGS

  "TAKATA RECALL" AS THE TAKATA RECALL HAS BEEN ONGOING FOR SOMETIME, MY FAMILY CAR WAS OFFICIALLY RECALLED IN FEBRUARY OF 2016 - WITH THE RESULTS OF AIRBAG RUPTURE BEING "SERIOUS INJURY OR DEATH". TO DATE (DEC. 16) THERE IS NOT A REMEDY TO THIS RECALL. I HAVE BEEN TOLD BY MY LOCAL DEALERSHIP AS WELL AS VW CORPORATE, THAT THEY ARE WORKING ON A SOLUTION, BUT ARE NOT OFFERING ANY FORM OF ALTERNATE VEHICLE OR COMPENSATION/PAYMENT RELIEF. UNFORTUNATELY, I DO NOT HAVE A CHOICE BUT TO CONTINUE USING THIS VEHICLE IN HOPES THAT WE DO NOT HAVE AN ACCIDENT OR A SUDDEN RUPTURE OF THE BAG. I HAVE ALSO LOOKED AT THE POSSIBILITY OF TRADING MY VEHICLE IN FOR A DIFFERENT VEHICLE, BUT I HAVE BEEN TOLD THAT THE DEALERSHIP CANNOT SELL MY VEHICLE WITH OPEN RECALL, SO THEY ARE NOT WILLING TO TAKE IT IN ON TRADE. ALSO, WHILE DEALERS OF OTHER MAKES HAVE BEEN WILLING TO TAKE THE TRADE, THE VALUE DUE TO RECALL HAS DECREASED SUBSTANTIALLY TO THE POINT WHERE I WOULD HAVE TO PAY AN OUTRAGEOUS AMOUNT TO GET INTO ANOTHER VEHICLE. VW NEEDS TO STAND BEHIND THE VEHICLES AND COME UP WITH A SAFE ALTERNATIVE FOR THEIR CUSTOMERS.

• 12/05/2014· ENGINE

  TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE COMPRESSOR WAS LEAKING FLUID. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

• 12/04/2018· ENGINE

  THE HEATER CORE IN MY 2014 VOLKSWAGEN PASSAT TDI HAS FAILED AND BEEN REPLACED FOUR TIMES WITHIN THE LAST 2 YEARS. THERE IS/WAS AN EXTENDED WARRANTY RELATED TO THE HEATER CORE FAILURE BUT THERE HAS NOT YET BEEN A RECALL DESPITE AN OBVIOUS DEFECT WITH THE HEATER CORES. FAILURE 1, 11/28/2016- REPORTED AS INSUFFICIENT HEAT, PRIMARILY PASSENGER SIDE - WARRANTY COVERED FAILURE 2, 06/30/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT- WARRANTY COVERED FAILURE 3, 0/7/10/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT, WARRANTY COVERED FAILURE 4, 11/28/2017- REPORTED AS INSUFFICIENT HEAT- PRIMARILY ON PASSENGER SIDE- ORIGINALLY REPORTED ON 10/26/2018- VW DECLINED TO COVER UNDER WARRANTY. WITHOUT A PROPERLY FUNCTIONING HEATER CORE, THE WINDSHIELD DEFROSTER WILL NOT HAVE HEAT. IN THIS SITUATION, THE DRIVER WILL HAVE DIFFICULTY MAINTAINING A CLEAR WINDSHIELD, WHICH WILL CREATE A HAZARDOUS SITUATION. THE LACK OF HEAT IN THE VEHICLE CAN ALSO BE UNSAFE IN SOME CLIMATES.

• 12/03/2020· STEERING,ELECTRICAL SYSTEM,AIR BAGS

  STEERING CLOCK SPRING WAS REPORTEDLY FIXED AS PART OF THE RECALL BUT HAS FAILED AGAIN. AIRBAG LIGHT IS ON. HORN DOES NOT WORK. STEERING WHEEL CONTROLS DO NOT WORK. CRUISE CONTROL IS NOT WORKING. VW WILL NOT REPAIR THE RECALL WORK DONE WITHOUT CHARGE. SEATBELT TENSIONER IS ALSO NOW REPORTEDLY AFFECTED.

• 12/03/2019· ELECTRICAL SYSTEM,STRUCTURE

  THE PROBLEM BELOW WAS FIRST EXPERIENCED WHEN THE CAR WAS STATIONARY ON A CITY STREET. THE DRIVER DOOR FAILS TO OPEN AFTER BEING EXPOSED TO COLD TEMPERATURES OF ABOUT 32F OR LESS. THE EXTERIOR HANDLE BEHAVES AS USUAL, BUT DOES NOT DISENGAGE THE LATCH LOCATED IN THE DOOR JAM. DURING THESE EPISODES, THE INTERIOR HANDLE HAS A UNNATURAL AMOUNT OF RESISTANCE, SO MUCH SO THAT THE OPERATOR WILL CEASE PULLING ON THE HANDLE IN FEAR OF DAMAGING THE COMPONENTS. SOMETIMES THE DOOR WILL REGAIN IT'S NORMAL OPERATION AFTER PRESSING THE LOCK AND UNLOCK BUTTON MULTIPLE TIMES ON THE INTERIOR DRIVERS SIDE PANEL. LOCKING AND UNLOCKING THE CAR FROM THE PASSENGER'S PANEL WILL NOT YIELD THE SAME RESULTS. WHEN IT'S EXECUTED FROM THE PASSENGER PANEL, THE DRIVERS DOOR LOCK DOES NOT AUDIBLY ENGAGE AND DISENGAGE. PLEASE NOTE, EVEN AFTER MANAGING TO OPEN THE DOOR AT THE BEGINNING OF A TRIP, DOES NOT MEAN IT WILL OPEN WHEN YOU ARRIVE AT YOUR DESTINATION. I'VE EXPERIENCE THIS MULTIPLE TIMES WHEN DEPARTING MY PLACE OF RESIDENCE (DID NOT LEAVE UNTIL THE DOOR WAS 'FIXED') AND THEN ARRIVING AT WORK. THIS ISSUE IS WELL KNOWN IN THE MORE RECENT MODELS OF VOLKSWAGEN PASSATS AS SEARCH ENGINES YIELD A MULTITUDE OF RESULTS. IT WAS FIRST NOTICED IN THE EARLY MONTHS OF 2019, DID NOT PERSIST OVER THE SUMMER, AND BEGAN AGAIN IN NOVEMBER OF 2019.

• 12/03/2018· UNKNOWN OR OTHER

  TAKATA RECALL THERE WAS A RECKLESS DRIVER WHO WAS NOT OBEYING THE TRAFFIC RULES. I WAS ON THE HIGHWAY (NJ TURNPIKE 78 AROUND BAYONNE). AND THEN THIS GUY WAS ON THE RIGHT ENTERING TO THE HIGHWAY, BUT HE SWITCHED TO THE LEFT LANE WITHOUT WAITING FOR THE SOLID LINE TO BECOME DOTTED LINE. AND THEN RIGHT AWAY, HE CUT IN FRONT OF ME, TO AGAIN SWITCH TO THE MOST LEFT LANE. I WAS ALMOST GOING TO HIT HIM BECAUSE OF THIS RECKLESS MOVE. HE DIDN'T SIGNAL AND WAIT FOR ME (OR SOMEONE ELSE) TO GIVE HIM THE WAY. HE JUST CUT IN FRONT ME. I HORNED HIM AND THEN HE SHOWED ME HIS MIDDLE FINGER. IT WAS ABOUT TO BE AN ACCIDENT IF I HADN'T HIT THE BRAKES RIGHT AWAY. HE ENTERED THE HIGHWAY WITHOUT OBEYING THE RULES AND CUT THE ROAD FROM ALL THE WAY FROM RIGHT TO THE LEFT LANE. AND HE IS RUDE AND OFFENSIVE. HE HAS A BLACK LINCOLN, WITH NY PLATE. PLATE NUMBER IS T657065C. THIS HAPPENED IN THE MORNING AROUND 8:46. IT IS A RUSH OUR, HE INCREASES THE RISK OF ACCIDENTS AND PUTS PEOPLE IN DANGER. I HOPE HE WILL BE PUNISHED FOR THIS.

• 12/02/2019· VISIBILITY/WIPER

  VEHICLE STOPPED BLOWING AIR THROUGH OUTLETS CAUSING FOGGING OF WNDOWS AND REDUCED VISIBILITY AIR BLOCKAGE OCCURS WHILE STATIONARY AND MOVING