2014 Toyota Sienna

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2025· STRUCTURE

  The passenger-side power sliding door system failed to stop or reverse when it encountered physical interference with the vehicle’s open fuel door. The door continued opening under power despite clear obstruction by a fixed exterior body component. The affected components, including the sliding door mechanism and damaged fuel door latch, remain available for inspection upon request. A powered sliding door continuing to operate against an obstruction creates a foreseeable risk of injury to occupants or bystanders, as well as vehicle damage. If a person’s hand, arm, or clothing had been in the same position as the fuel door, injury could have occurred. The incident occurred during normal vehicle use and demonstrates inadequate safeguards against obstruction. The issue has been formally reproduced or confirmed by an independent service center which noted that the incident occurred as described during normal operation of the power sliding door, and no abnormal conditions were present at the time. No warning lamps, messages, or other symptoms appeared prior to the incident. The power sliding door operated normally and without indication of malfunction until it failed to stop when encountering the open fuel door. Fueling the vehicle with the fuel door open is routine and expected vehicle use. The absence of any interlock, sensor logic, or safeguard preventing a powered sliding door from operating against an open body panel represents a design deficiency rather than a maintenance or wear issue. This condition may affect other vehicles equipped with similar power sliding door systems and warrants evaluation.

• 12/28/2018· UNKNOWN OR OTHER

  THIS IS A FOLLOW UP TO AN EARLIER COMPLAINT REGARDING THE SLIDING DOORS ON MY 2014 TOYOTA SIENNA NOT CLOSING. THEIR WAS A RECALL AND WARRANTY EXTENSIONS ISSUED. I HAD THE RECALL ISSUE ADDRESSED, WHICH DID NOT FIX THE PROBLEM, SO AFTER SEVERAL MONTHS I WAS FINALLY ABLE TO GET THE LOCAL TOYOTA DEALER TO TAKE CARE OF THE WARRANTY EXTENSIONS ADDRESSED, AND STILL NOT FIXED. I WAS THEN TOLD THAT UNTIL I GET THE HINGES ON THESE DOORS REPLACED THE PROBLEM WILL CONTINUE. SO, AFTER ALL THAT, I AM TOLD THAT THE HINGES ARE THE PROBLEM! THE WARRANTY COVERAGE PROGRAM I PURCHASED DOES NOT COVER THE HINGES (I PURCHASED ONE OF THE BEST WARRANTIES) AND THE HINGES ARE GOING TO COST ME $758. SHOULDN'T THEIR BE A RECALL ON THE HINGES TO ADDRESS THIS PROBLEM? I SURE AM HOPING SO.

• 12/26/2017· STRUCTURE

  TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE ATTEMPTING TO MANUALLY OPEN THE DRIVER'S SIDE SLIDING DOOR, THE DOOR WOULD SOMETIMES REMAIN CLOSED OR BECOME VERY DIFFICULT TO OPEN. THE FAILURE WAS INTERMITTENT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

• 12/26/2016· FUEL/PROPULSION SYSTEM

  SOMETIMES THE CAR STALLS UPON ACCELERATION. THEN IT SURGES FORWARD. WHEN DRIVING, IT WILL ACCELERATE AT RANDOM. HAD VEHICLE TO DEALER, EVANS TOYOTA IN FORT WAYNE, IN. ON 12/21 & 12/23/2016. THEY SAY IT'S FINE. I DISAGREE. IT'S NOT RIGHT. *TR

• 12/23/2019· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  I WAS DRIVING MY MINIVAN GETTING IN THE HIGHWAY WHEN IT JUST STOP RUNNING PERIOD IN THE MIDDLE OF THE ROAD. I COULD HAVE BEEN DEAD BY NOW SPECIALLY IN A HIGHWAY. LUCKILY, I WAS ABLE TO PULL TO THE SIDE VERY QUICK WHEN CAR DIED ON ME. I HAD TO PAY A TOW TRUCK TO TAKE MY VEHICLE HOME NOW TOYOTA DOES NOT WANT TO FIX IT. ALSO, SLIDING DOOR WON'T CLOSE. WHEN PRESSING DOOR BUTTON TO CLOSE, DOOR SLIDES RIGHT BACK. IT DOES NOT MAKE IT ALL THE WAY TO BE ABLE TO LOCK THE DOOR. THIS HAPPENED WHILE PASSENGER WAS GETTING IN THE VEHICLE WAS WE WERE NOT ABLE TO LOCK THE DOOR. I WAS PARKED ON THE STREET. UNFORTUNATELY, I DID NOT TAKE ANY PICTURES.

• 12/20/2018· TIRES,WHEELS

  TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA EQUIPPED WITH PRIMEWELL VALERA TOURING II TIRES, SIZE: 235/60R17. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL TICKING NOISE COMING FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO TOYOTA OF MUSCATINE (LOCATED AT 3000 N HWY 38, MUSCATINE, IA 52761) WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES HAD CRACKS AND NEEDED TO BE REPLACED. THE CONTACT CALLED FIRESTONE COMPLETE AUTO CARE AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE TIRE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17T013000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 86,000. THE TIRE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT*JB

• 12/17/2018· POWER TRAIN,ENGINE

  VEHICLE STOPPED ABRUPTLY WITH A SHAKE WHILE REDUCING SPEED AT A TRAFFIC SIGNAL. I WAS IN THE MIDDLE OF THE ROAD. A MILD BURNING SMELL CAME OUT FROM THE HOOD. THE CAR WAS SERVICED ONE MONTH BACK AND AS PART OF IT THEY DID 128 POINT( DO NOT REMEMBER EXACT NUMBER ) AND ALL REPORTED ISSUES WERE FIXED. AROUND $1000/- WAS SPENT ON THE CAR. SINCE BATTERY WAS JUST 1 YEAR OLD, I DID NOT EXPECT A PROBLEM WITH THE BATTERY AS WELL. STILL I SWITCHED OFF ALL LIGHTS AND TRIED TO RESTART. THERE WAS NO FURTHER RESPONSE FROM THE VEHICLE. I WAS BLOCKING TRAFFIC FROM BEHIND AND POLICE CAME TO CONTROL TRAFFIC. ONLY OPTION WAS TO TOW THE VEHICLE. I TOOK IT TO THE SAME TOYOTA AUTHORIZED SERVICE CENTER WHERE I DID THE PREVIOUS SERVICE ( I HAD PURCHASED THE CAR FROM THE SAME DEALER ). NEXT DAY TOYOTA SERVICE STAFF CALLED ME AND ASKED DETAILS OF WHAT HAPPENED. BY EVENING THEY SAID THAT SOME SPRING BREAK IN CYLINDER 4 WHICH CLOGGED AT SOME OTHER PART WITHIN THE ENGINE. IN THE PROCESS, THERE ARE SCRATCHES IN OTHER PARTS AND THE ENGINE OIL WAS FILLED WITH METAL PARTS. SENIOR TECHNICIAN SAID THIS IS A MAJOR ISSUE AND THEY HAVE INVITED TOYOTA FIELD ENGINEER TO COME AND INSPECT THE ENGINE AND ASSOCIATED ISSUES. PRELIMINARY ASSESSMENT IS THAT THE ENGINE MIGHT NEED A REPLACEMENT AS CHANGING FEW PARTS MAY NOT BE SUFFICIENT TO KEEP THE VEHICLE SAFE BACK ON STREET. INCIDENT HAPPENED IN CITY STREET AND WHEN THE SPEED WAS LOWERED TO 20. TODAY IS MONDAY, BUT TOYOTA DEALER WHO IS DOING THE SERVICE HAS NOT UPDATED ME YET WITH THE MAGNITUDE OF COMPLETE PROBLEM NOR THE TIME THEY NEED. I AM HEART BROKEN TO HEAR THAT THE ROUGH ORDER MAGNITUDE COST TO FIX THE CAR IS BETWEEN $18K TO $20K.

• 12/14/2018· STRUCTURE

  MY CAR HAS BOTH SIDES POWER SLINGING DOOR IS UNABLE TO BE OPENED AND CLOSED WHEN COMMANDED.

• 12/13/2018· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, THE FUEL DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MAC HAIK TOYOTA (2112 GULF FWY S, LEAGUE CITY, TX 77573, (281)-884-3744), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS OR WARRANTIES FOR THE VEHICLE. THE FAILURE MILEAGE WAS 73,000.

• 12/11/2018· STRUCTURE

  TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE POWER SLIDING DOOR MALFUNCTIONED DUE TO A FRACTURED CABLE. THE CONTACT INDICATED THAT THE DOOR WAS EXTREMELY HEAVY AND COULD ONLY BE OPENED AND CLOSED MANUALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (NORTH HILLS TOYOTA, 711 BROWNS LN, PITTSBURGH, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

• 12/10/2020· POWER TRAIN,UNKNOWN OR OTHERCrash

  ON OCTOBER 15TH AT APPROXIMATELY 3:30 PM (CT) MY 2014 TOYOTA SIENNA WAS PARKED IN MY DRIVEWAY WITH THE ENGINE ON, UNATTENDED, WHEN IT MOVED FORWARD UP THE SLIGHT INCLINE OF MY DRIVEWAY, STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE AND KEPT MOVING FORWARD UNTIL IT STRUCK THE FRONT WALL OF THE GARAGE. PRIOR TO THE ACCIDENT, I HAD REVERSED THE VAN OUT OF THE GARAGE AND LEFT THE VAN IGNITION ON AND IN PARK AS I EXITED. I KNOW FOR CERTAIN THAT THE VAN WAS IN THE PARK POSITION SINCE THE AUTOMATIC LOCKS LET ME EXIT THE VEHICLE WITHOUT HAVING TO MANUALLY UNLOCK THEM AND THE ALARMS DID NOT SOUND AS I EXITED. THE VAN ALSO DID NOT ROLL FORWARD IR BACKWARD AS I EXITED. I THEN WALKED IN FRONT OF THE VAN TO ENTER MY HOUSE THROUGH THE GARAGE. I WAS IN THE HOUSE FOR LESS THAN 5 MINUTES WHEN I HEARD THE LOUD CRASH OF THE VAN STRIKING THE GARAGE WALL. MY TOYOTA SIENNA WAS MANUFACTURED ON JUNE 6, 2014. AFTER THE ACCIDENT I DISCOVERED THERE IS AN ACTIVE RECALL (RECALL: TRANSMISSION SHIFT CABLE/ROLLAWAY/FMVSS 102) FOR AN ISSUE THAT CAUSES ROLLAWAYS EFFECTING CARS MANUFACTURED BETWEEN JUNE 17, 2014 THROUGH JUNE 24, 2014. I TOOK MY VAN TO TOYOTA EXPECTING MY ISSUE TO BE RELATED TO THIS RECALL. TOYOTA HAD THE BLACK BOX INSPECTED AND THE TRANSMISSION INSPECTED AND DETERMINED THEY WERE NOT LIABLE SINCE THEY WERE NOT ABLE TO REPLICATE THE ISSUE AND DID NOT FIND ANY DEFECTS. WHEN I TOOK MY CAR IN ORIGINALLY THE TECHNICIAN STATED THAT THERE WAS NOT A GOOD WAY TO DETERMINE IF THE SHIFT CABLE WAS DEFECTIVE AND THEY WERE SIMPLY REPLACING THE PART AS PART OF THE RECALL, WHICH MY CAR DID NOT QUALIFY FOR SINCE IT WAS MANUFACTURED 11 DAYS PRIOR. A CAR SHOULD NEVER MOVE ITSELF FROM THE PARK POSITION AND SOMETHING HAS TO BE FAULTY WITH THE CAR IN ORDER FOR IT TO DO SO.

• 12/09/2018· SERVICE BRAKES

  MY VEHICLE 'S VERY HARD BRAKE WITH DTC C1441 , ODOMETER ONLY 25.036 MILEAGE I NEED A LONG DISTANCE TO STOP THE CAR

• 12/07/2016· ELECTRICAL SYSTEM,STRUCTURE

  TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR AJAR SENSOR ILLUMINATED. THE SENSOR WAS REPLACED BY THE DEALER, BUT THE FAILURE CONTINUED. THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE A REPAIR SOLUTION. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

• 12/04/2022· WHEELS

  Tire pressure monitor system dashboard icon is ridiculously non-intuitive. Both my wife and daughter have been baffled by it because the icon DOES NOT LOOK LIKE A TIRE! Neither are stupid, one is a college grad and the other is a junior at ASU. The icon is a cross-section of a tire, and none of them know what a tire cross-section looks like. Because of this, they have driven on dangerously under inflated tires without knowing it. Fix the icon SO IT LOOKS LIKE A TIRE! Thank you.

• 12/04/2017· TIRES

  TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA EQUIPPED WITH MICHELIN PRIMARY MXV TIRES, SIZE: PT335/60/R17 (NA). WHILE DRIVING, THERE WAS AN ABNORMAL, LOUD NOISE. THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE TIRE BLEW OUT AND THE TREAD SEPARATED FROM THE SIDEWALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE REAR DRIVER'S SIDE TIRE WAS REPLACED. THERE WERE NO ISSUES WITH THE OTHER TIRES ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND DOT NUMBER WERE UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 24,000.

• 12/03/2018· POWER TRAIN,UNKNOWN OR OTHER

  ALL OF THE SUDDEN, AFTER A LONG DRIVE ON HIGHWAY, I PARKED AND FUEL MY CAR AND MY CAR WOULD NOT CHANGE GEARS PROPERLY OR VERY SUDDEN BURST THEN STUCK IN GEAR, THEN AFTER LITTLE WHILE I STOP ON THE SIDE AND NOW IT WON'T DRIVE OR REVERSE OR SOMETIMES WON'T GO PARK.

• 12/03/2017· TIRES

  COMING OFF THE BAY BRIDGE, APPROACHING THE EMERYVILLE OFF-RAMP, A LOUD NOISE EMANATED FROM THE DRIVER'S REAR OF THE MINIVAN. MOVED FROM THE NEXT TO OUTSIDE LANE TO SIDE OF THE FREEWAY & CALLED AAA. DROVE HOME ON MINI TIRE. WAS SENT TO AMERICA'S TIRE BY MY USUAL MECHANIC. TIRE REPLACED WITH SAME MAKE AND MODEL. NO COMMENTS RE OTHER TIRES OR ONE WITH SHREDDED SIDEWALL. TIRE RECYCLED. AUTO & TIRE 23,000 MILES. CAR INDOORS 90%+ OF THE TIME. HAVE TIRE PHOTOS.

• 12/03/2017· TIRES

  COMING OFF THE BAY BRIDGE, APPROACHING THE EMERYVILLE OFF-RAMP, A LOUD NOISE EMANATED FROM THE DRIVER'S REAR OF THE MINIVAN. MOVED FROM THE NEXT TO OUTSIDE LANE TO SIDE OF THE FREEWAY & CALLED AAA. DROVE HOME ON MINI TIRE. WAS SENT TO AMERICA'S TIRE BY MY USUAL MECHANIC. TIRE REPLACED WITH SAME MAKE AND MODEL. NO COMMENTS RE OTHER TIRES OR ONE WITH SHREDDED SIDEWALL. TIRE RECYCLED. AUTO & TIRE 23,000 MILES. CAR INDOORS 90%+ OF THE TIME. HAVE TIRE PHOTOS.

• 11/26/2018· UNKNOWN OR OTHER

  STARTED HAVING ISSUES WITH LEFT & RIGHT SLIDING DOORS NOT CLOSING ON 2014 TOYOTA SIENNA ROUGHLY 18 MONTHS AFTER PURCHASE. LATER RECEIVED A RECALL NOTICE FOR THE INSTRUMENT PANEL JUNCTION BLOCK AND NEW WIRE HARNESSES AS WELL AS WARRANTY ENHANCEMENTS FOR SLIDING DOOR FRONT AND REAR LOCK ASSEMBLIES. BROUGHT IN TO WHITE RIVER TOYOTA IN WHITE RIVER JUNCTION, VT FOR REPAIR AND WAS TOLD THAT ALL THAT COULD BE DONE WAS THE RECALL ITEM AS THEY COULD NOT DUPLICATE THE SLIDING DOOR ISSUE NOT CLOSING. HAVE CONTINUED TO HAVE THIS PROBLEM AND HAVE HAD TO CLOSE DOORS MANUALLY. BROUGHT IN AGAIN TO HAVE REPAIRED APPROXIMATELY A YEAR LATER AND WAS LED TO BELIEVE THE WARRANTY ENHANCEMENT REPAIRS WOULD BE DONE ONLY TO BE TOLD THAT THEY NEEDED TO ORDER THE PARTS AND THAT THE TECHNICIAN RECOMMENDED THE REPLACEMENT OF BOTH SLIDING DOOR HINGES AT A COST OF $758. THE EXTRACARE WARRANTY THAT I HAD PURCHASED WHEN I BOUGHT THE VEHICLE WILL NOT COVER THE HINGES AS THESE WERE NOT COVERED WHEN THE WARRANTY WAS PURCHASED. THIS VEHICLE IS A 2014 AND I STARTED HAVING THESE ISSUES WITHIN TWO YEARS OF PURCHASE. WHY ISN'T TOYOTA STEPPING UP TO THE PLATE AND FIXING THESE ISSUES? THESE PROBLEMS ARE WELL DOCUMENTED AND TOYOTA SUPPOSEDLY PRIDES THEMSELVES ON CUSTOMER SATISFACTION. ARE THEY WAITING UNTIL THESE DOORS CAN'T BE CLOSED AT ALL AND/OR FALL OFF BEFORE THEY WILL BE FORCED TO FIX? I WILL NEVER PURCHASE ANOTHER TOYOTA OR RECOMMEND A TOYOTA FOR THE SIMPLE FACT THAT CUSTOMER SATISFACTION AND SAFETY DOES NOT APPEAR TO BE THEIR #1 PRIORITY.

• 11/21/2017· AIR BAGS,UNKNOWN OR OTHER

  TAKATA RECALL

• 11/17/2017· ELECTRICAL SYSTEM

  POWER SLIDING DOOR RECALL 16V-858. THE LOCAL TOYOTA DEALER IS UNABLE TO REPAIR MY VAN UNTIL NEXT SPRING BECAUSE REPLACEMENT PARTS ARE IN SUCH HIGH DEMAND. THIS IS AN UNACCEPTABLY LONG WAIT TO COMPLETE A REPAIR ON AN "URGENT SAFETY RECALL", ESPECIALLY OF A FAMILY CAR THAT IS USED EVERYDAY. THE REPAIR IS GOING TO TAKE 3 HOURS. I OR MY SPOUSE WILL NOT BE REIMBURSED FOR OUR TIME MISSING WORK TO TAKE CARE OF THIS REPAIR THAT IS NOT OUR OWN FAULT.

• 11/16/2017· UNKNOWN OR OTHER

  AT RIGHT AROUND 50,000 MILES, THE CABLE ON ONE OF MY POWER SLIDING DOORS SNAPPED. THIS I HAVE ALREADY FILED A COMPLAINT FOR. BUT THEN AT AROUND 52,000 MILES, THE CABLE ON THE OTHER POWER SLIDING DOOR SNAPPED. NOW BOTH DOORS HAVE TO BE USED MANUALLY, WHICH WOULD BE FINE EXCEPT FOR THE DOORS ARE SO INCREDIBLY HEAVY THAT IF THE CAR IS ON ANY SORT OF HILL, MY CHILDREN CAN BARELY GET THE DOORS OPEN BECAUSE THEY ARE SO HEAVY. ON TOP OF THAT, THEY DON'T ALWAYS LOCK OPEN WHEN BEING USED MANUALLY. A CHILD WOULD EASILY BE CRUSHED BY THESE DOORS IF THEY LOST CONTROL OF THEM OR IF ANOTHER CHILD LET GO OF THE DOOR. THIS IS AN INCREDIBLY DANGEROUS HAZARD THAT TOYOTA SHOULD FIX.

• 11/16/2016· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  LOSS OF ACCELERATION AFTER BRAKING. VEHICLE WILL CEASE RESPONDING TO THE ACCELERATOR PEDAL AFTER BRAKING, WILL CONTINUE TO GO SLOWLY (~20 MPH) FOR 3-5 SECONDS, THEN ACCELARATION WILL RESUME. HAPPENS AT ANY TIME IN ANY SITUATION; BRAKES JUST HAVE TO BE TAPPED TO LOSE ACCELERATION, HAS BEEN HAPPENING SINCE VEHICLE NEW.

• 11/07/2025· ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2014 Toyota Sienna. The contact stated that upon taking the vehicle to a dealer for an oil change, it was discovered through the Carfax report that there was a mileage discrepancy. The vehicle was a private sale through Facebook Market Place. At the time of purchase, the vehicle mileage was 146,000, but upon retrieving the Carfax report, the contact discovered that the mileage was 187,391 on the State inspection report dated June 18, 2025. The issue had not been reported to another agency.

• 11/07/2018· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE GEAR WAS PLACED IN NEUTRAL, THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO GULLO TOYOTA OF CONROE (LOCATED AT 500 INTERSTATE 45 S, CONROE, TX 77304, (936) 441-4141) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE DETACHED AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 46,423. *DT CONSUMER STATED CAR WAS REPAIRED. UPDATED 01/31/19*JB

• 11/06/2017· SUSPENSION,WHEELS

  EXCESSIVE OUTER WEAR ON FRONT TIRES, SINCE MAY 2015 I PUT THREE SET OF TIRES ALL FRONT WEAR OUT VERY QUICK. LOCAL DEALER HAVE ALL RECORD AND ALSO I HAVE RECEIPT FOR ALL

• 10/31/2023· STRUCTURE

  The contact owns a 2014 Toyota Sienna. The contact stated while driving at various speeds, the contact heard abnormal sounds coming from the vehicle. The passenger’s side slide door became inoperable. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.

• 10/30/2017· STRUCTURE

  SIDE SLIDING DOOR ASSEMBLY RUSTED. BOUGHT VAN IN NOV 2013 AND BY JULY 5, 2015, ABOUT 18 MONTHS, SLIDING DOOR ASSEMBLY IS RUSTED (SEE PICTURES 1-3) - REPORTED THIS TO TOYOTA DEALER WHEN REPORTING SLIDING DOOR CLOSURE ISSUES DURING SUMMER \ FALL 2015. VAN IS PARKED IN GARAGE WHEN NOT AT WORK SO IT DOES NOT SIT OUT IN THE ELEMENTS 24/7, JUST OUTSIDE 8-9 HOURS MONDAY THROUGH FRIDAY. IN 2015, TOYOTA DEALER SAID THEY WOULD NOT DO ANYTHING SO I SPRAYED WD-40 ONTO SURFACE IN ATTEMPT TO KEEP FROM FURTHER RUSTING. ATTACHED IS A PICTURE #4 OF SAME DOOR ASSEMBLY FROM TODAY (OCTOBER 30, 2017). WE HAVE NOT HAD VAN 4 YEARS YET, ABOUT 66,000 MILES, AND THIS COMPONENT CONTINUES TO RUST. IF DOOR ASSEMBLY FAILS, DOOR COULD CLOSE ON PERSON BY ITSELF CAUSING INJURY ESPECIALLY IF VEHICLE IS PARKED ON HILL.

• 10/25/2018· STRUCTURE

  THE FUEL DOOR HINGE HAS BROKEN LOOSE DUE TO THE SLIDING DOOR SAFETY BUTTON (MECHANISM) THAT IS EXERTING TO MUCH PRESSURE ON THE INSIDE OF THE FUEL DOOR. THE UPPER LEFT PORTION OF THE FUEL DOOR. THIS PLUNGER EXERTS SO MUCH PRESSURE ON THE FUEL DOOR THAT IT WARPS/FLEXES THE GAS DOOR AWAY FROM THE BODY. IT TAKES AN EXTREME AMOUNT OF FORCE TO PUSH THIS SAFETY BUTTON (PLUNGER) IN. THIS PLUNGER CLEARLY WAS NOT DESIGNED PROPERLY. NOW, THE DRIVER SIDE SLIDER DOOR WILL NOT OPERATE DUE TO THE PLUNGER/MECHANISM NOT BEING FULLY DEPRESSED IN. THIS IS A SAFETY CONCERN IF SOMEONE NEEDED TO EXIT THE VEHICLE IN AN EMERGENCY.

• 10/25/2015· SERVICE BRAKES

  AT RANDOM AND INTERMITTENTLY THE BRAKE PEDAL FEEL CHANGES FROM FIRM TO MUSHY WITH THE PEDAL TRAVELING TO OR NEAR THE FLOOR DURING THE STOPPING. ALSO AT RANDOM AND INTERMITTENTLY THE CAR CAN BE STOPPED WITH THE BRAKE PEDAL APPLIED LIGHTLY TO PREVENT CAR MOVEMENT WHEN THE PEDAL SUDDENLY SLOWLY BEGINS DROPPING AND WILL GO DOWN TO THE FLOOR. I HAVE HAD NO ACCIDENT FROM EITHER BRAKE FAILURE CONDITION, BUT SEVERAL TIMES I FELT READY TO GO INTO CRASH AVOIDANCE MODE WHEN THERE WAS THE CHANCE THAT THIS MIGHT ALSO MIGHT BE ON THE VERGE OF LOOSING BRAKING ACTION. I HAD THIS CHECKED BY TWO TOYOTA SHOPS BUT THEY SAID THEY FOUND NOTHING WRONG. I ALSO CALLED TOYOTA FOR ASSISTANCE AND A CASE NUMBER (1510051721) WAS ASSIGNED. THE REP TALKED WITH BOTH SHOPS AND LASTLY SAID HE WAS GOING TO TALK TO SOMEONE ELSE AND CALL BACK. HE NEVER CALLED. WHEN I DROVE FROM THE 2ND TOYOTA SHOP, THE BRAKES FAILED AGAIN AND I WENT RIGHT BACK. THE SHOP REP AND I TOOK THE CAR OUT FOR A TEST DRIVE AND THE BRAKES WERE OK. WE SWITCHED DRIVING AND 3 BLOCKS FROM THE SHOP THE BRAKES FAILED APPROACHING A STOP LIGHT. THE LIGHT CHANGED BEFORE WE HAD TO STOP. AT THE SHOP, I STOPPED THE CAR IN DRIVE AND WITH MY FOOT LIGHTLY ON THE PEDAL AS IN A NORMAL WAIT FOR THE STOP LIGHT TO CHANGE. AFTER A SHORT TIME, THE BRAKE FAILED AND SLOWLY DROPPED TO THE FLOOR. THIS TIME THE REP (WHO WAS STILL IN THE PASSENGER SEAT) HAD THE FAILURE BROUGHT TO HIS ATTENTION AND HE ACTUALLY SAW THE PEDAL FALL TO THE FLOOR. HE IMMEDIATELY TOOK THE CAR INTO THE SHOP, BUT AGAIN THE TECH FOUND NO PROBLEM OR FAILURE. I ASKED THE TOYOTA REP TO HAVE A ENGINEER OR BRAKE EXPERT DECIDE WHAT COULD CAUSE THIS AND PRECAUTIONARY REPLACE THE PRIMARY CHOICE. THIS WAS REFUSED. THIS VAN WAS BOUGHT NEW IN JANUARY, 2015. THE PROBLEM WAS FIRST NOTICED IN MARCH. I NOW HAVE ONLY 6,400 MILES ON IT.

• 10/16/2022· SUSPENSION,WHEELS

  The van seems to prematurely wear tires out before their service life expectancy. I've owned the van for seven years, and I've had to purchase over five complete sets of tires. The front tires wear-out much faster than the rear tires, and do not last more than 15K miles. I've had several alignment jobs done, both (L&R) control arms replaced, ball joints, and struts - the van still wears out tires regardless of tire brand. I suspect the must be a design flaw causing premature wear and tear on tires on the front of the van, as I just replaced another set of tires from the Yokohama brand recommended for the van. I've asked Toyota, and they claim ignorance of such a problem. It is my desire to make this problem known, and to have the Government investigate if there is an design flaw in the Sienna van which is causing rapid part failures.

• 10/15/2024· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  The contact owns a 2014 Toyota Sienna. The contact stated that the passenger's side and driver's side sliding doors were locked and had failed to open automatically and manually. The contact stated that the motors of the doors were previously replaced; however, the failure persisted. The vehicle was taken to the local dealer, where the doors could not be opened. The dealer determined that the Power Sliding Door Cable Sub-Assembly, the Sliding Door Center Hinge Assembly, the Fuel Filler Door Hinge and Pin, the Power Sliding Door Rear Lock Assembly, the Sliding Door Front Lock Assembly, and an unknown part had failed and needed to be replaced. The dealer related the failure to Toyota Campaign Number: ZK1. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered because the campaign had expired. The vehicle was not repaired. The failure mileage was approximately 100,000.

• 10/13/2017· UNKNOWN OR OTHER

  I HAVE A RECALL LISTED FOR MY 2014 TOYOTA SIENNA (NHTSA RECALL NUMBER:16V858, MANUFACTURER RECALL NUMBER: G04. I REQUESTED THE REPAIR DURING A VEHICLE SERVICING ON 7/24/17, AND WAS ADVISED THEY DIDN'T HAVE THE PART AND NEEDED TO ORDER IT AND WOULD CONTACT ME TO INSTALL THE PART. CAVENDER TOYOTA (877) 676-9734

• 10/10/2018· SUSPENSION

  VEHICLE EATING TIRES, IN FOUR YEARS I WENT THRU 4 SETS OF TIRE, I DID 4 TIME ALIGNMENT AND AT LEAST 10 TIME BALANCE AND ROTATION

• 10/10/2018· STRUCTURE,UNKNOWN OR OTHER

  FOR ABOUT 3 WEEKS MY SPOUSE NOTICED A MUSTY SMELL INSIDE THE VAN AND THEN NOTICED THAT THE ENTIRE CABIN CARPET WAS SOAKING WET. ON 09/14/18, I TOOK THE VAN TO TEAM TOYOTA IN GLEN MILLS, PA AND HAD THE AC LINES DRAINED. THE CARPET WAS STILL GETTING WET AFTER HAVING THIS SERVICE DONE. ON 10/09/18, I TOOK OUR VAN BACK TO TEAM TOYOTA TO HAVE A COMPANY CALLED THE "WATER DOCTOR" TO DIAGNOSE THE WATER LEAK PROBLEM. TEAM TOYOTA ADVISED THAT THE "WATER DOCTOR" DISCOVERED THE LEAK WAS COMING FROM BELOW THE FRONT WINDSHIELD COWL. THE "WATER DOCTOR" APPLIED A SEALANT TO THE EFFECTED AREA. TEAM TOYOTA REPLACED THE PADDING AND DEODORIZED THE CABIN AREA. MY BILL TO HAVE THIS REPAIRED WAS $551.20.

• 10/08/2018· ELECTRONIC STABILITY CONTROL (ESC)

  ON THE EVENING OF OCTOBER 7, 2018 THE DRIVER'S SIDE SLIDING DOOR MADE A CLICKING & POPPING SOUND AS IF THE AUTOMATIC OPEN HAD BEEN ACTIVATED. THE KEYS WERE IN THE IGNITION AND IN THE ACC POSITION. THE NOISE CONTINUED AFTER THE CAR WAS STARTED AND IN THE 30 MINUTE DRIVE HOME I HEARD THE NOISE 2-3 MORE TIMES. MAX SPEED WITH THIS INCIDENT WAS 40MPH. THIS MORNING (OCTOBER 8, 2018), I HAD JUST DROPPED OFF MY KIDS AT SCHOOL AND I WAS THE ONLY PERSON IN THE CAR. THE SAME DOOR THAT MADE THE SOUNDS OPENED WHILE THE CAR WAS IN MOTION (ALL DOORS WERE LOCKED). I STOPPED THE CAR AND TRIED TO SHUT IT, BUT IT WAS JAMMED AND WOULDN'T CLOSE 100%. I TURNED OFF THE AUTOMATIC DOORS THINKING THIS WOULD PREVENT THE DOOR FROM OPENING AGAIN, THEN CONTINUED TO DRIVE SLOWLY, AS I WAS ONLY A FEW BLOCKS FROM HOME. LESS THAN A MINUTE LATER, THE DOOR OPENED AGAIN AND THIS TIME IT WAS VERY FAST DUE TO THE AUTO DOOR BEING TURNED OFF. ONCE AGAIN I TRIED TO CLOSE IT, AND WAS WITHOUT SUCCESS. I CHECKED OUT THE REAR OF THE DOOR AND NOTICED THAT THE LATCH WAS CLOSED. I MANAGED TO GET IT OPEN ENOUGH TO CATCH WHEN ATTEMPTING TO CLOSE IT, WHICH WORKED, BUT THE DOOR WAS NOT CLOSED SECURELY. I GOT HOME SAFELY AND WAS ABLE TO COMPLETELY CLOSE THE DOOR. FAST FORWARD TO THIS AFTERNOON: I START THE CAR AND ALTHOUGH AUTOMATIC DOORS HAVE BEEN TURNED OFF, THE DOOR IS CLICKING/POPPING AS IF TRYING TO OPEN. THE NOISE STOPPED WITHOUT ANY INTERVENTION FROM ME. AS OF THIS MOMENT (AFTERNOON OF 10/08/2018) NO OTHER INCIDENT HAS OCCURRED. THE CLICKING/POPPING SOUNDS OCCURRED BOTH WHILE STATIONARY AND DRIVING ON CITY STREETS. THE DOOR OPENING OCCURRED WHILE IN MOTION ON CITY STREETS TRAVELING APPROXIMATELY 25MPH.

• 10/01/2018· STEERING

  STARTED NOTICING A CLUNKING NOISE WHEN TURNING RIGHT AT SLOWER SPEEDS, WHILE TURNING INTO DRIVEWAY OR TURNING WHILE IN A NEIGHBORHOOD. I WAS TOLD BY THE DEALERSHIP THAT IT IS THE INTERMEDIATE STEERING SHAFT, TOYOTA IS AWARE OF THE PROBLEM, THERE IS NO RECALL (MY VAN HAD 50,000 MILES) IT IS EXPENSIVE TO FIX AND NOT TO WORRY ABOUT IT. I FEEL IT WILL BE A SAFETY ISSUE WHEN I'M DRIVING AND IT TOTALLY FAILS! COMPLETELY UNSAFE TOYOTA! SHAME ON YOU FOR INSTALLING THESE AFTER YOUR PRIUS RECALL.

• 10/01/2018· SUSPENSION

  CAR CLUNKS FROM REAR, WHEN GOING OVER BUMPS, OR BACKING UP OUT OF DRIVEWAY. SEATBELTS ARE SECURE, JACK AND SPARE TIRE ARE SECURE. DEALERSHIP COULD NOT FIND ANYTHING WRONG, CONTINUES TO MAKE NOISES DAILY.

• 09/29/2016· STRUCTURE

  CLOSED DRIVER SLIDING DOOR WITH INSIDE BUTTON. WENT INTO GROCERY STORE. CAME BACK OUT AND SLIDING DOOR WAS WIDE OPEN. TRIED TO SHUT DOOR WITH FOB AND IT GETS ABOUT 3/4 CLOSED, STOPS, THEN OPENS AGAIN. HAD TO SHUT MANUALLY. TOOK CAR TO TOYOTA MOTORCARS IN MAYFIELD HEIGHTS, OHIO. WHILE PARKED IN THE SERVICE DEPARTMENT, SERVICE ADVISOR GEORGE MADISON TRIED TO CLOSE IT THREE TIMES WITH SAME RESULT. HE HAD A TECHNICIAN LOOK AT IT. SAYS DOOR WORKS FINE FOR TECHNICIAN SO THERE IS NOTHING HE CAN DO. GEORGE, A TOYOTA SERVICE ADVISOR, WITNESSED THE DOOR FAIL BUT WOULD NOT EVEN TRY TO FIND OUT WHAT IS WRONG. I AM STILL UNDER MANUFACTURER WARRANTY. TOYOTA'S SIENNA SLIDING DOORS ARE WELL-KNOWN TO HAVE PROBLEMS.

• 09/28/2017· STRUCTURE

  TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL PENNEY TOYOTA, 4808 UNIVERSITY DR NW, HUNTSVILLE, AL 35816) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 09/26/2018· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  VEHICLE WAS STATIONARY, BOUGHT FROM THE DEALERSHIP IN FEB (PRESENT MONTH: SEPT). LESS THAN 53K. ONE DAY INSTRUMENT CLUSTER WAS CLEAR, DROVE HOME IN THE RAIN. THE NEXT MORNING I WENT OUT TO GO TO WORK THE SPEEDOMETER WAS NON-FUNCTIONAL, ABS, VSC, TRAC, EPS LIGHTS WERE ALL ON AND THE EXCLAMATION MARK WAS LIT ALSO. THE CAR RAN FINE. AT THE DEALERSHIP NOW; DEALERSHIP SAYS THAT IT IS THE ABS ACTUATOR. IT'S "BAD." HOW DOES THE ABS ACTUATOR OF A CAR THAT ISN'T FIVE YEARS OLD "BAD?" THEY SAY IT WILL COST $3258.04 TO FIX ...AND OF COURSE, OUT OF WARRANTY. THIS DOESN'T MAKE SENSE AND SEEING THAT TOYOTA HAD OVER 600,000 CASES IN THE PAST OF BAD ACTUATORS, I BELIEVE THIS IS A CASE INTO WHICH SHOULD BE LOOKED.

• 09/25/2017· STRUCTURE

  FUEL DOOR HINGE BROKE BECAUSE THE FUEL DOOR PIN HAS SO MUCH TENSION THAT IT BROKE THE HINGE. THIS CAUSED A SAFETY ISSUE BECAUSE THE DOOR CANNOT BE OPENED FROM THE INSIDE IF IT IS NOT CLOSED ALL THEY WAY OR PUSHED CLOSED ENOUGH FOR THE SENSOR TO ALLOW THE SLIDING DOOR TO OPEN. THIS EVENT WAS REPORTED PAST THE 36 MONTH WARRANTY, (AT 40 MONTHS, BUT LESS THAN THE MILEAGE WARRANTY), BUT HAD BEGUN BEFORE THE WARRANTY HAD ENDED. CURRENT OWNERS SHOULD BE AWARE THAT IF THERE ARE INSTANCES BEGINNING OF THE DOOR NOT BEING ABLE TO BE OPENED, SHOULD CHECK THE HINGE AND PIN TENSION AND HAVE IT FIXED WHILE IT COULD BE UNDER WARRANTY. THIS SHOULD BE AN ITEM COVERED UNDER AN EXTENDED WARRANTY DUE TO THE SAFETY ISSUE OF NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THIS HAPPENED SEVERAL TIMES WHILE PARKED AND EXITING THE VEHICLE. CURRENTLY GETTING AN ESTIMATE FROM THE DEALERSHIP. THERE ARE OTHER INSTANCES OF THIS ISSUE ON DIFFERENT SIENNA AND TOYOTA FORUMS.

• 09/18/2016· SUSPENSION

  "CLUCK" NOISE IN THE REAR SUSPENSION. RIGHT SIDE FIRST AFTER ONE YEAR OF NORMAL USE AND 13K (MI) LEFT SIDE AT 17K (MI) NOW BOTH SIDE HAVE'S A NOISE WHEN DRIVING IN A NORMAL ROAD CONDITION. BOTH SIDE BOX OR DRAWER'S ON REAR PASSENGER COMPARTMENT ARE EMPTY WHEN NOISE IS PRESENT AND ALL SEAT BELT WAS LATCHED FOR ACCURATE HEARING AND A BETTER DIAGNOSTIC. ROAD TESTS THE SIENNA WITHOUT ANY LOAD AND NOISE IS PRESENT, LOAD THE CARGO AREA AND NOISE ARE INTERMITTENT WHAT IT MEAN IS NO ALWAYS PRESENT. NOISE IS PRESENT ALWAYS IN MOTION AND AFFECTED BY ROAD CONDITION. MORE LIKELY HAPPENS ON SMALL ROAD BUMPS OR NO PAVEMENT DRIVEWAY. INSPECTED REAR JACK COMPARTMENT AND REAR A/C UNIT, FOUND NOTHING LOSE OR SING OF CHAFING. VISUAL INSPECT THE VEHICLE AND FOUND A REAR RIGHT SHOCK ABSORBER WEAR AND RUST IN THE CENTER AREA. THE PICTURE IS ATTACHED DOWN BELLOW.

• 09/16/2019· STRUCTURE

  TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE'S SLIDING DOOR FAILED TO FUNCTION WHEN USING THE POWER BUTTON. THE CONTACT HAD TO MANUALLY OPEN AND CLOSE THE SLIDING DOOR FROM THE EXTERIOR HANDLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

• 09/15/2017· UNKNOWN OR OTHER

  THE CABLE FOR ONE OF MY POWER SLIDING DOORS SNAPPED. THE DOOR IS THEN DIFFICULT TO USE, AND DOES NOT LOCK IN THE OPEN POSITION. THOSE DOORS ARE TOO DANGEROUS TO NOT LOCK IN WHEN IN THE OPEN POSITION. THIS IS A VEHICLE DESIGNED FOR CHILDREN WHO WOULD BE SEVERELY INJURED IF THE DOOR SLID SHUT ON THEM. THE VEHICLE WAS PARKED AND ONE OF MY DAUGHTERS WAS OPENING THE DOOR WHEN THE CABLE SNAPPED. THE VEHICLE ONLY HAS 50,000 MILES ON IT. THIS IS A CAR DESIGNED FOR CHILDREN! SO FOR THE DOOR TO BE SUDDENLY UNSAFE WHEN THE CAR ONLY HAS 50,000 MILES ON IT SEEMS UNACCEPTABLE TO ME.

• 09/12/2017· STRUCTURE

  TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO SLIDING DOOR OPENING OPERATION ISSUES RECALL NOTICE. *LD THE CONSUMER REQUESTED ASSISTANCE HAVING THE RECALL REPAIR COMPLETED. UPDATED 09/12/2017*JS

• 09/07/2016· WHEELS

  I HAVE ABOUT 30K MILES ON THE VAN AND HAVE HAD TO HAVE THIS VEHICLE ALIGNED THREE TIMES AND ROTATE THEM AS PER THE OWNERS MANUAL BUT IT CONTINUES TO JUST CHEW TIRES, ESPECIALLY THE FRONT TIRES. I DRIVE THIS VEHICLE AS A "KID SHUTTLE" SO THERE IS NO HARD DRIVING, NO GRAVEL ROAD'S AND NO OFF ROADING. I JUST DON'T UNDERSTAND WHY IT GOES THROUGH TIRES SO BAD.

• 09/06/2022· STRUCTURE,SERVICE BRAKES,LANE DEPARTURE

  Great coaching

• 09/06/2022· STRUCTURE,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Good question

• 09/05/2025· STRUCTURE,ENGINE

  The contact owns a 2014 Toyota Sienna. The contact stated that while driving 70 MPH, there was an audible alarm coming from the vehicle, alerting the contact that the door was ajar. The passenger’s side slide door opened independently while the vehicle was in motion. The vehicle was modified to accommodate a ramp for the contact's two wheel-bound children. The contact pulled over to the side of the road and closed the sliding door. The contact's husband tied the door to prevent it from opening independently again. The check engine warning light was intermittently illuminated. The vehicle was taken to the dealer, where it was inspected. The contact was informed that two latches had corroded and needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 16V858000 (STRUCTURE). However, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,500.