2014 Toyota Avalon Hybrid

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2015· UNKNOWN OR OTHER

  I RECEIVED A LETTER INFORMING ME OF A PROBLEM WITH THE PCS SYSTEM(RECALL 15V728) AND TOLD TO IMMEDIATELY TURN IT OFF, TO SCHEDULE AN APPOINTMENT AND THE DEALER WOULD DISABLE THE SYSTEM UNTIL A FIX WAS PROVIDED. THE DEALERSHIP RESPONDED THAT THEY WERE DOING NOTHING UNTIL A FIX WAS AVAILABLE. WHAT SHOULD I DO OR WHAT SHOULD BE DONE?

• 12/16/2019· FUEL/PROPULSION SYSTEM

  I HAVE 95000 MILES ON MY TOYOTA AVALON LIMITED HYBRID. WHILE DRIVING DOWN THE ROAD IT JUST QUIT - DEAD STOP (VERY DANGEROUS) AND, HAD IT NOT BEEN A HYBRID, I WOULD NOT HAVE BEEN ABLE TO GET IT OFF OF THE INTERSTATE. TURNS OUT THAT THE FUEL PUMP STOPPED WORKING WITH NO WARNING. MY LAST AVALON WENT ALMOST 300,000 MILES ON THE SAME FUEL PUMP. THE PUMP, IN MY OPINION, IS FAULTY BUT OUT OF WARRANTY. TOYOTA IS CHARGING OVER $1,000 TO FIX IT. I TRIED TO GET TOYOTA MANAGEMENT CONTACT INFORMATION (DISTRICT MGR.) FROM THE DEALERSHIP BUT THEY WOULD NOT SUPPLY IT IN ORDER FOR ME TO DRAW ATTENTION TO TOYOTA OF THE PREMATURE FAILURE OF A KEY COMPONENT OF THE CAR. I CALLED TOYOTA HEADQUARTERS, GOT THE SAME RESPONSE AND FELT LIKE THEY COULD CARE LESS THAT THERE MAY BE A DEFICIENCY IN THEIR COMPONENTS. THIS IS A SERIOUS SAFETY ISSUE. I HAVE SEEN ONLINE OTHERS THAT HAVE HAD THIS EARLY FAILURE OF THE FUEL PUMP. TOYOTA NEEDS TO LOOK INTO THIS LIFE THREATENING PROBLEM AND THEY NEED TO ISSUE A TSB ON IT AND PERFORM THE WORK AT COST VS MAKING MONEY ON SOMETHING THAT COULD KILL ME AND MY FAMILY MEMBERS. I STILL CAN GET OVER THEIR LACK OF CONCERN.

• 12/10/2021· SERVICE BRAKES

  Multiple warning lights suddenly appeared on the dash while stopped at a traffic signal. (Photo attached) Note: the photo does not show the red "PCS" light which was flashing. I was able to get off the road safely although the brakes did not feel normal. Had the car towed to Capitol Toyota in San Jose the following morning for repair. They diagnosed the problem as a failure in the Master Cylinder Booster Unit and replaced it. Note: the attached invoice misstates the issue as "check engine light" which is incorrect.

• 12/02/2015· UNKNOWN OR OTHER

  THE PRE-COLLISION SYSTEM ACTIVATED WITHOUT ANYTHING IN FRONT OF THE AVALON WHILE DRIVING UP AN AIRPORT RAMP. MY DAUGHTER WAS TRAVELLING ABOUT 25 MPH AND THE CAR INITIATED A HARD BRAKING WITH THE DRIVER SEAT BELT TIGHTENING. THE CAR DID NOT STOP COMPLETELY WHICH WAS FORTUNATE AS THERE WAS A CAR BEHIND ME. IT HAPPENED ON 10/1/15. IN REVIEWING POTENTIAL RECALLS TODAY BASED ON MY VIN, I NOTED A RECALL FOR THE PRE-COLLISION SYSTEM. I AM SCHEDULED 12/3/15 TO HAVE THE SYSTEM SHUT DOWN AT THE LOCAL TOYOTA DEALERSHIP AS AN INTERIM REMEDY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

• 11/27/2015· VISIBILITY

  SUNROOF SPONTANEOUSLY EXPLODED/SHATTERED WHILE DRIVING AT 70 MPH ON FREEWAY ON NOV. 25-2015. LOUD NOISE (LIKE GUNSHOT OR EXPLOSION), FOLLOWED IMMEDIATELY BY SOUND OF WIND ENTERING CAR AND SHATTERED GLASS ROLLING IN SPACE ABOVE INTERIOR SUNROOF CLOSURE. PULLED OFF HIGHWAY, STOPPED VEHICLE, FOUND LARGE HOLE IN MIDDLE OF SUNROOF WITH JAGGED EDGES AND NUMEROUS SHARDS OF GLASS BETWEEN REMAINS OF EXTERIOR SUNROOF AND INTERIOR COVER. FORTUNATELY, INTERIOR COVER WAS CLOSED OR WE WOULD HAVE BEEN SPRAYED WITH GLASS FRAGMENTS. TEMP OUTSIDE IN 60S, DRY. NO TRUCKS, OVERPASSES, OR ROAD DEBRIS WHEN IT OCCURRED -- TOTALLY SPONTANEOUS. VEHICLE PURCHASED IN NOVEMBER 2014, TOYOTA COOL SPRINGS, FRANKLIN, TN. APPROXIMATE MILEAGE AT OCCURRENCE 9,430.

• 11/24/2017· ELECTRICAL SYSTEM

  SINCE THE 13TH OF NOVEMBER UNTIL NOVEMBER 22,2017 I HAVE BEEN HAVING PROBLEMS WITH STARTING MY CAR. TWO MONTHS PRIOR I HAD JUST PURCHASED A NEW BATTERY SO WHEN THE PROBLEM STARTED I HAD THE BATTERY RETESTED TWICE BY TWO SEPARATED COMPANIES .THE BATTERY WAS FOUND TO BE GOOD AND CHARGING LIKE IT SHOULD.THE ALTERNATOR WAS GOOD BUT YET THE CAR CONTINUED TO BE JUMPED TWICE A DAY. I TOOK THE CAR BACK TO THE DEALERSHIP IT WAS CHECKED OUT AND WE FOUND THE BATTERY IN THE KEY FOB WAS DEAD. GOT A NEW BATTERY FOR THE KEY FOB IT WORK FOR ONE DAY. THE NEXT NIGHT AS I PREPARED TO LEAVE HOME FOR WORK I HAD TO JUMP START MY CAR AGAIN AND 8 HOURS LATER I HAD TO JUMP START AGAIN TO GET HOME. ON 11/22/17 I TRIED TO START MY CAR AGAIN IT WOULD NOT START EVERYTHING ON THE INSIDE WAS BLACK NOTHING WAS LIT ON THE INSTRUMENTAL PANEL AND EVERYTHING ON THE CAR IS DRAINED.

• 11/24/2015· ELECTRICAL SYSTEM,ENGINEFire

  TL* THE CONTACT OWNED A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND SMOKE APPEARED FROM UNDER THE HOOD. THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/24/16*LJ VIN INVALID UPDATED 4/27/18*JB *TR

• 11/20/2024· VISIBILITY/WIPER

  Installed new Rainex wipers two days ago. Driving tonight in rain and the exterior of the windshield has a film on it that makes it difficult to see when the wipers cycle when near streetlights or when cars with headlighs on are approaching. Seems really dangerous.

• 11/10/2016· FORWARD COLLISION AVOIDANCE

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 11/10/2014· STRUCTURE

  I BOUGHT A NEW TOYOTA AVALON. AFTER ABOUT A MONTH I NOTICED THE HEADLINER FALLING OFF BY THE SUN ROOF. TOYOTA REPLACED THE HEADLINER. THE NEW HEADLINER DID THE SAME THING AFTER A FEW WEEKS. BROUGHT THE CAR BACK TO TOYOTA AND THE PUT DOUBLE SIDED TAPE ON TOP OF THE DOUBLE SIDED TAPE WHICH IS PUT ON TO HOLD THE HEADLINER UP. THE HEADLINE CAME DOWN AGAIN. TOYOTA WANT TO REPLACE THE HEADLINER AGAIN. I ASKED IF THERE HAD BEEN ANY CHANGES IN THE HEADLINER AND THEY SAID NO. THIS IS A COMMON PROBLEM THAT HAD BEEN HAPPENING WITH THE 2013-2014 AVALONS. *TR

• 11/09/2016· POWER TRAIN

  WHILE THE VEHICLE IS COASTING AT A STEADY SPEED ON A STRAIGHT ROAD (~30-40 MPH), A SLIGHT ROARING NOISE CAN BE HEARD FROM THE ENGINE BAY WHILE SITTING IN THE PASSENGER COMPARTMENT. THE DEALER, NORTHSIDE TOYOTA OF CHICAGO, INSPECTED THIS VEHICLE ON FRIDAY, NOVEMBER 4, 2016, AND DETERMINED THAT THE TRANSMISSION IS FAILING AND WILL NEED TO BE COMPLETELY REPLACED. HOWEVER, THEY CLAIM THAT, DUE TO A "COLLISION IMPACT" (A VEHICLE WHICH SCRAPED THE PASSENGER SIDE OF THE FRONT BUMPER AND WHICH MIRACULOUSLY DID NOT IMPACT EITHER THE ENGINE OR THE BODY FRAME), A LEAK HAS BEEN CAUSED FROM A "CLIP" THAT IS "MISSING," AND BASED ON THESE GROUNDS, THE DEALER IS REFUSING TO REPAIR THE TRANSMISSION. INSTEAD, THEY HAVE TOLD US WE NEED TO EITHER REPLACE THE TRANSMISSION OUT OF POCKET ($6000.00 - $7000.00) OR GO THROUGH OUR INSURANCE. THIS KIND OF PROBLEM MIGHT BE NORMAL FOR AN OLDER VEHICLE, BUT WHAT IS UNUSUAL ABOUT THIS CASE IS THAT THIS HYBRID AVALON IS ONLY 2 YEARS OLD AND BARELY CLOCKED 16,000 MILES. IT IS COMPLETELY UNACCEPTABLE FOR SUCH A MAJOR COMPONENT OF A NEARLY-NEW VEHICLE TO FAIL SO SOON AND THE DEALER IS WAVING IT OFF AS NOT A DEFECT.

• 11/01/2014· FUEL/PROPULSION SYSTEMCrash

  I WAS STOPPING IN A TENNIS COURT PARKING LOT WHEN THE CAR SUDDENLY ACCELERATED AND HIT A TREE. THE DAMAGE CAME TO ABOUT $7,000. THIS WAS THE SECOND TIME THIS HAPPENED. THE FIRST TIME WAS 4/2/2014. THE CAR SUDDENLY ACCELERATED WHEN I WAS GOING APPROX. 5 MILES AN HOUR BUT I WAS ON A STRAIGHT STRETCH OF ROAD AND STOPPED THE CAR WITHOUT DOING ANY DAMAGE. THE FIRST TIME I TOOK THE CAR TO THE TOYOTA DEALER AND THEY COULD NOT FIND ANYTHING WRONG. I FELL THAT THIS CAR HAS A SERIOUS DEFECT AND SHOULD NOT BE DRIVEN UNTIL THIS PROBLEM IS FIXED. *TR

• 10/28/2015· AIR BAGS

  S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE REQUESTING THE DEPARTMENT ISSUE AN ACCELERATION REMEDY REGARDING THE REPAIR OF VEHICLES USING TAKATA AIRBAGS. *SMD 2014 TOYOTA AVALON. *JB

• 10/27/2014· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE CENTER CONSOLE BECAME EXTREMELY HOT TO THE TOUCH AND A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE DEALER TESTED THE TEMPERATURE INSIDE THE CENTER CONSOLE, WHICH READ MORE THEN 140 DEGREES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.

• 10/22/2015· UNKNOWN OR OTHER

  AIR CONDITIONING PROBLEM.IN THE MORNING WHEN TURN ON THE FAN THE AIR COME OUT IS VERY STINT.DURING THE DAY AFTER USING THE AIR CONDITIONING ,STOP THE CAR.WHEN YOU START THE CAR AGAIN THEN OPEN THE FAN THE AIR COME OUT HAS A FOUL ODOR.COMPLAIN 3 TIMES DURING 2014-2015 ,AS TOYOTA RECOMMEND CHANGING THE AIR FILTER USING THE CARBON ONE,CLEAN UP THE AIR CONDITIONING SYSTEM ,CLEAN THE WHOLE CAR ,THE STINT STILL EXIST.EVERY MORNING WHEN WE START OPERATE THE CAR WE HAVE TO INHALE THE FOUL ODOR CAUSING HEADACHE .VERY FRUSTRATION BUT TOYOTA STILL SAID IT WAS NOTHING WRONG WITH THE CAR AND THE TECHNICIAN DID NOT SMELL ANYTHING AFTER TESTING THE CAR.I WAS HAPPENED AFTER THE FIRST CAR SCHEDULE MAINTENANCE.

• 10/21/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  THE DOOR PANAL RATTLES WITH NO BASS ON AT ALL. IT'S NOT THE SPEAKERS, IT'S NOT INSULATED WELL AND THROUGH MAKE A RATTLING SOUND WHEN MUSIC OR TALKING IS PLAYED. THE BLUETOOTH ALSO WORKS INCONSISTENTLY. THE PERSON CAN NOT HEAR THE DRIVER BUT THE DRIVER CAN HEAR THE CALLER WELL.

• 10/21/2017· VISIBILITY/WIPER

  WHILE DRIVING DOWN THE INTERSTATE WITH THE SUN ROOF CLOSED THE GLASS FOR THE SUN ROOF EXPLODED FOR NO EXPLAINABLE REASON.

• 10/19/2016· FORWARD COLLISION AVOIDANCE

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

• 10/16/2014· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  I HAVE HAD A DRIVING LICENSE FOR 68 YEARS WITH 3 MINOR COLLISIONS WITH NO FATALITIES OR HOSPITALIZATION. WHEN I WAS TAUGHT TO DRIVE A VEHICLE WITH AN AUTOMATIC TRANSMISSION, I WAS INTRODUCED TO LEFT FOOT BRAKING AND TOLD IT WOULD RESULT IN FASTER BRAKING AS WELL AS INSURING THAT I WOULD NOT DRIVE INTO OR THROUGH A STORE OR BUILDING WHEN MY RIGHT FOOT SLIPPED OFF THE BRAKE PEDAL ONTO THE ACCELERATOR. WE TOOK POSSESSION OF THE AVALON ON AUGUST 6, 2014. THIS FIRST FRIGHTENING INCIDENT OCCURRED AUGUST 11, 2014. I WAS ATTEMPTING A U TURN TO REVERSE DIRECTION AT AN ISLAND ON A DIVIDED HIGHWAY, EASING OFF ON THE GAS PEDAL, BUT NOT REMOVING MY FOOT FROM IT COMPLETELY, WHILE MODERATING MY SPEED WITH SLIGHT APPLICATIONS OF THE BRAKES WITH MY LEFT FOOT. I REMOVED MY FOOT FROM THE BRAKE PEDAL AND APPLIED A BIT MORE GAS, AND NOTHING HAPPENED, AND I THOUGHT THAT MY ENGINE HAD STALLED. MY TACHOMETER SHOWED THE ENGINE WAS REVVED TO 1200 RPM, BUT THE CAR WAS SLOWING DOWN. AFTER A DELAY I ESTIMATE WAS 3 OR 4 SECONDS, THE TRANSMISSION SUDDENLY ENGAGED, AND THE CAR TOOK OFF. I HAD A FEW MORE SIMILAR INCIDENTS ENTERING OR LEAVING PARKING LOTS IN THE FOLLOWING WEEKS. I WAS TOLD BY A TOYOTA SERVICE REP. AT THE DEALER THAT THE TOYOTAS ARE DESIGNED TO DISCOURAGE LEFT FOOT BRAKING. AFTER GOING THROUGH MY SEVERAL TOYOTA MANUALS I DISCOVERED ON PAGE 27 OF THE 2014 TOYOTA QUICK REFERENCE GUIDE A PARAGRAPH ENTITLED "SMART STOP TECHNOLOGY", WHICH EXPLAINS A FEATURE INCORPORATED TO KEEP A CAR FROM ROLLING BACKWARDS WHEN STARTING ON A HILL I BELIEVE THAT THIS COULD CAUSE AN ACCIDENT FOR A DRIVER WITH MANY YEARS OF LEFT FOOT BRAKING. *TR

• 10/15/2018· UNKNOWN OR OTHER,ENGINE

  SUDDEN ACCELERATION ON 6-7 OCCASIONS. AT TRAFFIC LIGHT COASTING FOWARD WITH VERY LIGHT BRAKE PRESSURE CAR ACCELERATES, RPMS RUN HIGH, HAVE TO APPLY "HEAVY PRESSURE" ON BRAKE PEDAL TO STOP. ALSO PULLING INTO A PARKING SPACE, COASTING, LIGHT PRESSURE ON BRAKE CAR ACCELERATES FOWARD. ANYTIME I STOP FOR LIGHT I NOW PLACE CAR IN NEUTRAL AND APPLY HEAVY BRAKE PRESSURE. I HAVE HAD THIS CAR BACK TO DEALER SEVERAL TIMES ON TWO OCCASIONS THEY HAVE OPENED A CASE NUMBER WITH TOYOTA CHECKED THE CAR AND HAVE TOLD ME EVERYTHING IS OK. THIS STARTED AND MILAGE APPROX 9700. TOYOTA WILL BE OPENING ANOTHER CASE FILE 10/16/18

• 10/11/2019· VISIBILITY/WIPER

  I HAVE A REAR SUNSHADE ON THIS 2014 AVALON LIMITED VERSION THAT WAS WORKING FINE UNTIL I DECIDED TO PARK MY CAR OUTSIDE IN THE HOT SUMMER IN HOUSTON. THE AUTOMATIC REAR SUNSHADE STOPPED WORKING AND IS NOW STUCK IN THE UP POSITION. NOW IT IS VERY DIFFICULT TO DRIVE THIS VEHICLE AT NIGHT BECAUSE THE VISIBILITY IS VERY POOR AT NIGHT AS A RESULT OF THE SHADE STUCK IN THE UP POSITION. THERE IS NO OTHER WAY TO MANUALLY DISENGAGE THE SHADE. I AM UNABLE TO REVERSE AT NIGHT. VERY INCONVENIENT. PLEASE HELP.

• 10/10/2019· ELECTRICAL SYSTEM

  PRE COLLOSION SYSTEM WARNING LIGHT CAME ON AND TOOK THE VEHICLE TO THE TOYOTA DEALER AND WAS TOLD THEY NEEDED TO REPLACE A COMPUTER IN THE SYSTEM AT A COST OF OVER $1000. WHICH WAS NOT COVERED BY THE WARRANTY OR MY EXTENDED WARRANTY.

• 09/29/2015· FUEL/PROPULSION SYSTEM

  WHILE TRAVELING AT HIGHWAY SPEED 50-70 MILES PER HOUR ENGINE SUDDENLY SLOWED TO IDLE SPEED. CAR WOULD NOT TAKE GAS EVEN AFTER PULLING TO SIDE OF ROAD. ENGINE WAS SHUT OFF AND RESTARTED AND HAD NO MORE PROBLEM.

• 09/27/2021· SERVICE BRAKES

  My Avalon is trying to kill me. I promise I have done nothing wrong! When going down the highway at 85mph I have had people cut in front of me. When pushing on the brakes to avoid collision, the brakes lock up and do not release for about 5 seconds. Naturally, this is quite unnerving for myself, passengers as cars that scatter around me when the Avalon takes control --- slamming on the brakes --- and wont hand control back until it has caused quite a mess. This has happened three times now and no one can tell me what is wrong. I am told to get a brake job at the Toyota dealership even though the pads still have plenty of life.

• 09/26/2014· SUSPENSION

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DROVE OVER BUMPS AND POTHOLES VERY ROUGHLY. AS A RESULT, THE CONTACT'S BODY WAS VERY SORE AFTER DRIVING. THE FAILURE OCCURRED ON TEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.

• 09/18/2018· STRUCTURE

  CAR WAS PARKED OUTSIDE FOR COUPLE DAYS UNDER A HEAVY RAIN. NEXT DAY, WHEN IT WAS HOT AND SUNNY, I OPENED CAR'S DOOR AND INSIDE OF THE CAR WAS ALL HUMID AND STEAMY. THERE WAS A MUSTY SCENT AS WELL. AFTER CHECKING THE CAR I FOUND SOME WATER IN THE LEFT SIDE OF THE TRUNK. DEALER SERVICE DEPARTMENT AFTER TWO DAY DIAGNOSTICS TOLD ME THAT ONE OF SUNROOF DRAIN TUBES IS DETACHED AND THAT CAUSED A LEAK INSIDE THE CAR. I THINK IT PRESENTS BOTH DRIVING SAFETY AND HEALTH SAFETY ISSUES: - I WEAR GLASSES AND BECAUSE OF THE HUMID AND STEAMY ATMOSPHERE IN THE CAR - MY GLASSES KEPT FOGGING UP AND I HAD TO STOP COUPLE TIMES TO CLEAR THEM. CONDITION GOT BETTER, BUT DID NOT IMPROVE MUCH AFTER AIR CONDITIONING IN THE CAR RUN FOR SOME TIME. - HEALTH CONCERN IS RELATED TO A MOLD THAT CAN ACCUMULATE IN THE CAR BECAUSE OF THESE LEAKS. IT MIGHT CAUSE ALLERGIC REACTIONS OR ASTHMA. I THINK CAR MANUFACTURER SHOULD EITHER USE BETTER MATERIALS FOR THESE DRAINS, SO THEY DO NOT DETERIORATE WITH TIME OR CHANGE THE DESIGN OF SUNROOF DRAIN SYSTEM.

• 09/16/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THE CENTER CONSOLE, WHERE THE CUP HOLDERS WERE LOCATED, WOULD BECOME HOT WHEN THE HEAT WAS ACTIVATED AND COLD WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS FOR DIAGNOSTIC TESTING, BUT NO FAILURE COULD BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 09/06/2016· FORWARD COLLISION AVOIDANCE

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 08/30/2015· ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

  WHILE TRAVELING IN THE LEFT LANE AT HIGHWAY SPEED WITH NO OTHER VEHICLES IN THE LANE IN FRONT OF US FOR AT LEAST 100-150 FEET, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ENGAGED. THIS CAUSED THE VEHICLE TO BRAKE VERY HARD, WHICH CAUSED US TO DECELERATE RAPIDLY (LOSING 20-30 MPH IN A SHORT DISTANCE). THE WARNING BEEPS THAT ARE NORMALLY ASSOCIATED WITH RAPIDLY APPROACHING ANOTHER VEHICLE/BARRIER IN FRONT OF THE VEHICLE ALSO WERE SOUNDING, AND A WARNING LIGHT CAME ON THE INSTRUMENT PANEL. IN ADDITION, THE SEATBELTS ON BOTH FRONT SEAT OCCUPANTS LOCKED AND DREW US FORCEFULLY DOWN AND BACKWARDS INTO THE SEATS. THIS LAST APPROXIMATELY 2 SECONDS, AT WHICH TIME THE BEEPING STOPPED, THE EMERGENCY BRAKING STOPPED AND THE SEATBELTS LOOSENED. THE DRIVER WAS ABLE TO MAINTAIN STEERING INPUT THROUGHOUT AND THE VEHICLE CONTINUED DRIVING NORMALLY AFTERWARD. AT NO TIME DURING THIS EVENT WAS ANOTHER VEHICLE, ANIMAL OR BARRIER IN FRONT OF THE VEHICLE AND THERE WERE NO NEAR-COLLISIONS THAT WOULD OR SHOULD HAVE CAUSED THE SYSTEM TO ENGAGE.

• 08/27/2016· UNKNOWN OR OTHER

  FORWARD COLLISION AVOIDANCE SYSTEM. RECALL 15V728000. RECALL WAS DONE. NOW THERE SEEMS TO BE NO AUTOMATIC BRAKING. I HAVE RUN UP ON OTHER CARS AND THERE IS NO BRAKES APPLIED OR WARNING CHIME.

• 08/27/2016· UNKNOWN OR OTHER

  DASH CHROME TRIM. ON EVERY SUNNY DAY THE BRIGHT WORK ON THE DASH REFLECT THE SUNLIGHT IN TO YOUR EYES.THIS TEMPORARILY BLINDS YOU. I HAVE COMPLAINED TO DEALER. I WAS TOLD THERE IS NO PROBLEM. I HAVE SEEN OTHER COMPLAINTS ON THE INTERNET. SO I AM NOT THE ONLY ONE. I HAVE READ ON THE 2016 MODELS THEY HAVE REMOVED OR DULLED T HETRIM.

• 08/27/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. FIFTEEN MINUTES AFTER PARKING AND EXITING THE VEHICLE, THE CONTACT RETURNED TO FIND THE ENGINE RUNNING INDEPENDENTLY AND THE DOORS LOCKED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

• 08/24/2016· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. WHILE DRIVING 50 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER SUSTAINED WHIPLASHES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW CENTER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE PRE-COLLISION SYSTEM (PCS) WARNING INDICATOR HAD PREVIOUSLY ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.

• 08/24/2014· SEATS

  DUE TO THE DESIGN OF THE FRONT SEATS, THERE IS A METAL BAR THAT IS NOT WELL PADDED. FROM ALL INDICATIONS THIS BAR AFFECTED EITHER THE NERVES OR BLOOD FLOW IN MY LEGS CAUSING THEM TO GO NUMB. THIS WAS 1.5 HOURS INTO A 5 HOUR DRIVE THAT WE MAKE SEVERAL TIMES A MONTH AND HAVE NEVER HAD THIS ISSUE WITH ANY OTHER CAR. THIS WAS THE FIRST TRIP WITH THE NEW TOYOTA AVALON HYBRID. THE DRIVER SIDE HAS MORE PADDING THEN THE PASSENGER SIDE MAYBE IN ATTEMPT TO MINIMIZE THIS PROBLEM? THE LIGHTER THE PERSON, THE LESS OF AN ISSUE THIS MAY BE. WHILE TRYING TO FIND A SAFE PLACE TO PULL OVER, I WAS QUESTIONING MY CONTROL OF THE CAR. DEALER RESPONSE WAS TO OFFER TO TRADE ME INTO A DIFFERENT CAR, SINCE HAVING THIS ISSUE SEARCHING THE INTERNET HAS FOUND OTHERS THAT HAVE SIMILAR ISSUES, A FEW TRADED, IN AT LEAST ONE CASE THE DEALER COVERED THE COST OF HAVE A UPHOLSTERY SHOP ADD PADDING. *TR

• 08/12/2024· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES

  I was pulling into a parking spot when my car suddenly accelerated to a very high speed. I traveled over a curb, on some pavement, through some bushes, knocked down a light pole and miraculously came to a stop. My foot was pumping the brakes to no avail. My entire car was damaged but miraculously no one was hurt. Car was towed to a mechanic who confirmed that the car accelerated with him as well. Front, back, underside, roof, tires and frames were all badly damaged.

• 08/04/2014· VISIBILITY

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SUNROOF GLASS SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE SUNROOF GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,144. UPDATED 10/7/14*CN

• 08/01/2019· UNKNOWN OR OTHER

  PRE-COLLISION SYSTEM (PCS). MY VEHICLE IS HAVING THE ISSUES IDENTIFIED IN NHTSA CAMPAIGN NUMBER: 15V728000. THE DEALERSHIP LOOKED BUT DIDN'T DO ANYTHING MORE THAN ATTEMPT TO RECREATE. THEY DID SAY, THE PROBLEM IS MOST LIKELY THE PCS MISREADING OBJECTS ON THE ROAD, WHICH IS WHAT YOUR RECALL NOTICE STATES. CAN YOU PLEASE INCLUDE MY VEHICLE IN THIS RECALL. IT IS DANGEROUS FOR THIS WARNING SYSTEM TO ACTIVATE, FALSELY NOTIFYING OF EMERGENCY WHEN THERE IS NONE. I PURCHASE THIS VEHICLE ON 5/3/2019 AS A TOYOTA CERTIFIED USED CAR. WITHIN DAYS OF PURCHASING I BEGAN HAVING THIS PCS WARNING LIGHT AND BEEPING GOING OFF AND THE BREAK LIGHT COMING ON. THE BREAKING SYSTEM HAS NOT AUTOMATICALLY BEEN ENGAGED BUT I AM VERY UNCOMFORTABLE WHEN I DRIVE. AT BEST, IT IS A HUGE DISTRACTION TO THE DRIVER

• 07/30/2015· UNKNOWN OR OTHER

  WHEN TURNING ON THE AIR CONDITIONER IN SUMMER AFTER THE CAR HAS BEEN SITTING FOR A FEW HOURS OR OVERNIGHT; THERE IS A MUSTY, URINE TYPE SMELL. I DID WHAT TOYOTA SERVICE RECOMMENDED BY NOT RECIRCULATING THE AIR; WHICH WE RARELY DO UNLESS DUSTY. THE SYSTEM DEFAULT IS FOR RECIRCULATING AIR AND WE SWITCH IT OVER RIGHT AWAY TO FRESH AIR WHEN WE START THE VEHICLE. WE CHANGED THE CABIN FILTER TO A TOYOTA CHARCOAL FILTER WHICH WAS RECOMMENDED BY TOYOTA WHICH HELPED FOR ONLY A FEW DAYS WE ARE CONCERNED THIS MAYBE LINKED TO A MOLD PROBLEM ETC.

• 07/27/2016· FORWARD COLLISION AVOIDANCE

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE DEALER WAS UNABLE TO PROVIDE THE REMEDY AND PARTS. THE SYSTEM WAS DISCONNECTED AS AN INTERIM SOLUTION MONTHS AGO. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO INDICATE A REASONABLE TIME FRAME FOR THE REMEDY AND PARTS. THE CONTACT EXPERIENCED THE SYSTEM RANDOMLY ENGAGING WHILE MAKING A TURN AND HAD TO ADJUST TO ENSURE THAT THERE WAS NO FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. PARTS DISTRIBUTION DISCONNECT.

• 07/23/2015· FUEL/PROPULSION SYSTEM

  FUEL DOOR WOULD NOT OPEN NORMALLY (PRESSING CENTER REAR EDGE) NOR WHEN USING THE EMERGENCY RELEASE PULL CORD LOCATED INSIDE THE VEHICLE TRUNK WHILE PRESSING REAR CENTER EDGE. ALSO, FUEL DOOR COULD NOT BE OPENED WHILE PULLING EMERGENCY RELEASE CORD AND PULLING ON REAR CENTER DOOR SIMULTANEOUSLY. CAR WAS PLACED IN SERVICE IN FEBRUARY 2015 AND HAS 2300 MILES. TOOK CAR TO AUTHORIZED SERVICE CENTER AND SERVICE WRITER COULD NOT OPEN FUEL DOOR WITH EMERGENCY RELEASE EITHER. CAR COULD NOT BE REFUELED WITHOUT DAMAGING DOOR OR LOCK MECHANISM.

• 07/16/2022· STRUCTURE,VISIBILITY/WIPER,LANE DEPARTURE

  The reflective trim on the interior of the vehicle creates pain for the eyes and is so high that it interferes with the ability of the driver to see out the front window.

• 07/15/2020· VISIBILITY/WIPER

  THE REAR WINDOW SHADE MUST STAY IN THE UP POSITION OR MAKES A VERY LOUD NOISE WHEN VEHICLE IS I PLACED IN REVERSE. THEREFORE, THE SHADE HAS TO STAY IN THE UP POSITION, WHICH MAKES NIGHT DRIVING HAZARDOUS DUE TO LACK OF REAR VISION. VERY EXPENSIVE REPAIR AND MANY TOYOTA'S HAVE THIS PROBLEMS FOR MANY YEARS MODELS ACCORDING TO INTERNET. NEEDS A RECALL FOR SAFETY.

• 07/13/2017· ENGINE

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO LOCAL DEALER (FINDLAY TOYOTA 7733 EAST GATE ROAD, HENDERSON, NV 89011) WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

• 07/10/2020· VISIBILITY

  TL* THE CONTACT OWNED A 2014 TOYOTA AVALON. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, WATER LEAKED INTO THE VEHICLE FROM THE SUN ROOF. ADDITIONALLY, THE CONTACT LOST THE KEYS FOR THE VEHICLE AND WAS UNABLE TO ENTER THE VEHICLE. THE VEHICLE WAS TOWED TO FRED HAAS TOYOTA COUNTRY, 22435 TX-249, HOUSTON, TX 77070, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS DUE TO WATER DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,014.

• 07/10/2014· SERVICE BRAKES, HYDRAULIC,EQUIPMENT ADAPTIVE/MOBILITY

  DRIVING DOWN ROAD.. NO CARS IN FRONT OF ME NO OBJECTS IN ROAD. CLEAR SUNNY DAY WHEN THE PRE-COLLISION SYSTEM ALARM SOUNDED AND THE PCS INDICATOR LIGHT LITE. THE ABS ENGAGED. AND THE CAR CAME TO A COMPLETE AND SUDDEN HALT. LUCKILY NOONE WAS BEHIND ME, BECAUSE IF THERE WAS, A REAR END COLLISION COULD HAVE OCCURED. THIS ISSUE DID OCCUR TO A LESSOR EXTENT ON TWO PRIOR OCCASIONS (ABOUT 1 MONTH AGO) BUT THE CAR DID NOT COME TO A COMPLETE HALT AS IT DID ON 7/6. IN BOTH OF THOSE INSTANCES, THERE WERE NO CARS IN FRONT OF ME AND NO OBSTRUCTIONS IN THE ROAD. THE ROAD(S) WERE STRAIT. NO CURVES. TOOK CAR TO TOYOTA AND THEY REFUSE TO DO ANYTHING ABOUT THE ISSUE BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. IM AFRAID THAT THIS WILL HAPPEN AGAIN, WHICH COULD HURT MYSELF, OTHERS OR CAUSE PROPERTY DAMAGE. *TR

• 07/09/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE PRE-COLLISION SYSTEM FAILED TO WORK PROPERLY AND WAS ENGAGING AND DISENGAGING INDEPENDENTLY WHEN THERE WAS NO POTENTIAL CRASH. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, THE BRAKES ENGAGED, THE SEAT BELT TIGHTENED, AND THE VEHICLE DECELERATED WITHOUT WARNING. THE DEALER WAS MADE AWARE OF THE FAILURE AND WAS UNABLE TO SUPPLY A REMEDY. THE DEALER STATED THAT THE FEATURE WAS SET TO THE MANUFACTURER'S STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 6,572.

• 07/08/2023· POWER TRAIN

  My 2014 Toyota Avalon transmission failed with only 98,000 miles on it. I have always maintained this car flawlessly. I got a check engine light 07/07/23 and immediately had it towed to a certified mechanic. Was told the car needs a transmission replacement.

• 07/07/2014· STRUCTURE,VISIBILITY/WIPER

  WHILE DRIVING SOUTH ON A CITY STREET MIDDAY, IN SUNNY CLEAR CONDITIONS, SUDDENLY EXPERIENCED THE SUNS GLARE FROM AT LEAST 3 SPOTS ON SHINY CHROME COVERED DASHBOARD ALL AT SAME TIME, FROM DIFFERENT SPOTS, BLINDING AND DISTRACTING ME AND ALMOST MAKING ME RUN A RED LIGHT SINCE I COULD BARELY SEE. IT WAS LIKE 3 SUNS IN MY FACE. CHROME IS MIRROR LIKE, QUITE THICK, AND AT AN ANGLE THAT CAUSES SUN TO REFLECT STRAIGHT INTO YOUR EYES WHEN IT'S MIDDAY AND THE SUN SHINES DOWN THROUGH WINDSHIELD FROM OVERHEAD. I HAD TO BREAK HARD WHEN I NOTICED LIGHT WAS RED AT THE LAST MINUTE. ALMOST CAUSED ME TO RUN THE RED LIGHT. *TR UPDATED 2/20/15 *JS

• 07/03/2018· UNKNOWN OR OTHER

  DRIVING ON I-10 IN THE METARIE, LA AREA AT SPEED LIMIT, WE HEARD A LOUD BANG, THEN WIND COMING INTO THE CAR. NO OTHER VEHICLES AROUND US, WE PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE SUNROOF HAD EXPLODED. SOUNDED LIKE A BOMB WENT OFF WHEN IT HAPPENED. WE RETURNED TO OUR HOTEL AND TAPED THE GLASS TO PREVENT FURTHER GLASS FRACTURE AND SPRAY TO OTHER VEHICLES ON THE ROAD.

• 07/01/2016· WHEELS

  BRIDGESTONE TURANZA EL400 P215/55R17 TIRES SHOWING EXCESSIVE WEAR. MILEAGE ON CAR 30,579. THESE ARE ORIGINAL MANUFACTURERS EQUIPMENT. BECAUSE OF TREAD WIRE EXPOSURE, CAR DEEMED TO DANGEROUS TO DRIVE.