2014 RAM 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/24/2015· SUSPENSION

  TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT END OF THE VEHICLE SUDDENLY EXPERIENCED SEVERE VIBRATIONS. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE WHEEL BEARING ASSEMBLY FAILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

• 12/21/2018· STEERING

  WHEN MAKING TURN, THE STEERING MAKES A NOISE AND THE STEERING WHEEL VIBRATES.

• 12/20/2019· STEERING,WHEELS,UNKNOWN OR OTHER

  NHTSA VEHICLE SAFETY RECALLS DURING THE FOLLOWING RECALL, DODGE WELDED ALL MY STEERING ARM COMPONENTS TOGETHER SO NOW I CANNOT GET AN ALIGNMENT DONE CORRECTLY OR, IF NEED BE, DISCONNECT WORN OUT PARTS BECAUSE THEY WELDED THESE PARTS TOGETHER? I WAS TOLD THIS AND SHOWN THIS BY KOST TIRE COMPANY IN CARBONDALE PA 18407. THEY WERE FLABBERGASTED BY THIS MOST ABSURD, STUPID FIX DODGE HAD DONE AND TOLD ME THEY CANNOT FIX MY TRUCK PROPERLY? HERE IS THE FOLLOWING RECALL INFO. RECALL NUMBER 15V541000 RECALL DATE 08/26/2015 COMPONENT STEERING SUMMARY:CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2014 RAM 2500 TRUCKS AND 2013-2014 RAM 3500 TRUCKS AND CAB CHASSIS MANUFACTURED OCTOBER 9, 2012, TO JULY 29, 2014. THE AFFECTED VEHICLES MAY HAVE INADEQUATE WELDS SECURING THE FRONT TRACK BAR FRAME BRACKETS, WHICH MAY RESULT IN THE BRACKET COMPONENTS SEPARATING FROM THE FRAME. CONSEQUENCE IF THE BRACKET COMPONENTS SEPARATE FROM THE FRAME, THE VEHICLE MAY BE MORE DIFFICULT TO STEER AND CONTROL, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET OVER THE FRONT TRACK BAR BRACKET. THIS RECALL BEGAN ON FEBRUARY 24, 2016. OWNERS MAY CONTACT CHRYSLER CUSTOMER SERVICE AT 1-800-853-1403. CHRYSLER'S NUMBER FOR THIS RECALL IS R46. THIS FIX THEY DID IS AFFECTING MY ABILITY TO HOLD THE VEHICLE ON THE ROAD? MY WIFE DROVE MY TRUCK AND IS VERY SCARED OF RUNNING OFF THE ROAD NOW? THEY WELDED PARTS OF MY DRAG LINE AND ALIGNMENT BARS TO CONTROL THE VEHICLE. THE VEHICLE WANDERS ALL OVER THE ROAD. I CAN'T EVENT FIX THIS BECAUSE THEY WELDED ALL THE STREERING COMPONENTS SOLID.

• 12/20/2016· STEERING

  2014 TRADESMAN 2500, APPROXIMATELY 92,500 MILES RIGHT FRONT HUB FAILED AT 91000 DESTROYING ROTOR, CALIPER, BRACKET, PADS, ABS WIRING MELTED. REPLACED HUB WITH USA MOOG BRAND AND REMAINING PARTS WITH MOPAR GENUINE. VEHICLE RETURNED APPROXIMATELY ONE MONTH LATER AND CENTER DRAG LINK TORN FROM COUPLER ADJUSTER DUE TO APPARENT THREAD FAILURE. FAILURE DESTROYED BOTH ENDS OF DRAG LINK FROM PITMAN ARM TO RIGHT WHEEL KNUCKLE. COUPLER ADJUSTER THREADS DESTROYED AS WELL. FAILURE OCCURRED WHILE EXITING OWNERS PROPERTY AT LOW SPEED. FORTUNATE FOR OWNER. THIS TRUCK IS PRIMARILY A HIGHWAY ROAD VEHICLE AND HAS SPENT VERY LITTLE TIME "OFF-ROAD" OR ON UNIMPROVED ROADWAYS. THE TRUCK IS NOT EQUIPPED WITH A STEERING DAMPNER SHOCK. TRUCK HAS BEEN TOWED TO AUTHORIZED RAM FACILITY FOR FURTHER INSPECTIONS AND TO ADDRESS FOUR RECALLS FOR WHICH OWNER INDICATES HAS RECEIVED NO NOTIFICATION.

• 12/20/2013· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2014 DODGE RAM 2500 CARGO VAN. THE CONTACT STATED THAT THE SIDE VIEW MIRROR HEATED/DEFROSTER FUNCTION WERE NOT FUNCTIONING DURING ICY AND SNOWY WEATHER. THE VEHICLE WAS EQUIPPED WITH NO SIDE OR REAR WINDOWS, WHICH THE CONTACT ONLY HAD THE SIDE VIEW MIRRORS TO DEPEND ON WHEN SWITCHING LANES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,900.

• 12/18/2018· POWER TRAIN

  THE OUTPUT SHAFT FOR TRANSFER CASE HAS BROKEN 2 TIMES BOTH WITH 20K MILES ON THE TRUCK THERE ARE NUMEROUS RECALLS BUT DOES NOT SHOW THIS YEAR AND IT NEEDS FIXED FIRST TIME I HAD 18000 MILES ON THE TRUCK GOING 35 MPH THE 2ND TIME I HAD 40000 MILES GOING AROUND 25MPH

• 12/17/2014· ELECTRICAL SYSTEM,TIRES,WHEELS

  TPMS DOES NOT ALLOW SETTING TIRE PRESSURES TO THE RECOMMENDED TIRE SETTING FROM THE TIRE MANUFACTURER WITHOUT TRIGGERING WARNING LIGHT AND NAG SCREEN ON STARTUP. CONSTANT WARNING LIGHT AND NAG SCREEN CORRECTION WILL LEAD TO DRIVER COMPLACENCY, NEGATING THE PURPOSE OF TPMS ALERTING THE DRIVER TO A POTENTIAL PROBLEM WITH THE TIRES. TPMS REQUIRED OVER INFLATION RESULTS IN POTENTIAL LOSS OF VEHICLE CONTROL DUE TO LOSS OF TRACTION. ABNORMAL TIRE WEAR DUE TO TIRE OVER INFLATION INCREASES RISK OF HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. RAM CUSTOMER SERVICE HAS BEEN CONTACTED AND CONFIRMED THAT THIS PROBLEM IS SYSTEMIC, BY DESIGN, AND CAN NOT BE CORRECTED AT PRESENT TIME. POTENTIAL FIX IS TO REPROGRAM BCM, ALLOWING DEALERS TO RESET TPMS TO APPROPRIATE SETTING FOR TIRES AND ACTUAL LOAD WITH APPROPRIATE DOCUMENTATION. *TR

• 12/16/2015· FUEL/PROPULSION SYSTEM

  WHEN ACCELERATING FROM A DEAD STOP THERE IS ABOUT A 3-5 SECOND LAG BEFORE I GAIN ANY SPEED. THIS IS VERY DANGEROUS AS I HAVE TO PLAN AHEAD BEFORE I DRIVE. IF I MAKE A MISTAKE IT COULD CAUSE A SEVERE ACCIDENT.

• 12/13/2024· ENGINE

  The contact owns a 2014 Ram 2500. The contact stated while driving 45 MPH, the vehicle started to jerk, slipped into neutral, with the RPM being raised abnormally. The check engine warning light was illuminated. The contact pulled over to the side of the road and continued driving the vehicle very slowly. The vehicle was taken to a local AutoZone to be diagnosed. The contact was informed that 5th and 6th gears were in incorrect gear ratio. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 177,038.

• 12/13/2022· EXTERIOR LIGHTING,VISIBILITY

  The contact owns a 2014 Ram 2500. The contact stated that the windows needed to be scraped from the inside. The driver was unable to see the roadway. The brake light became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the brake light housing needed to be replaced. There was water entering the brake light housing. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 40,000.

• 12/13/2014· POWER TRAINCrash

  THE REAR DIFFERENTIAL LOCKED UP WHILE TOWING OUR RV, WHICH CAUSED US TO JACKKNIFE AND SUBSEQUENTLY FLIPPING OUR RV. THE RV IS A TOTAL LOSS AND THE TRUCK HAS SIGNIFICANT DAMAGE. THERE WAS A LOUD POP OR BANG AND THEN MAYBE A SECOND OR SO BEFORE THE REAR END SEIZED. THE TRUCK SHUT DOWN DURING THIS WHICH LEFT US WITH NO BRAKES FOR THE RV AND THE TRUCK ALMOST FLIPPED WITH RV. THE MECHANIC AT THE SERVICE CENTER SHOWED US THE SPIDER GEAR SHAFT IN THE DIFFERENTIAL, WHICH HAD BROKEN LOOSE SOMEHOW AND JAMMED AGAINST THE DRIVESHAFT GEAR, THEREBY LOCKING THE DIFFERENTIAL AND POWERTRAIN. THIS SEEMS TO BE A COMMON PROBLEM WITH RAM TRUCKS AS THE INVESTIGATIONS HAVE BEEN GOING ON FOR YEARS. WE WERE LUCKY ENOUGH TO HAVE JUST EXITED THE FREEWAY BEFORE THIS HAPPENED. IF THIS HAD HAPPENED ON THE FREEWAY, MY WIFE AND MYSELF COULD HAVE BEEN KILLED AND ANY NUMBER OF DRIVERS THAT WERE AROUND US. THE FREEWAY WE HAD JUST EXITED WAS PRETTY BUSY WITH SEMI'S AND CARS ALIKE. THIS KIND OF CATASTROPHIC FAILURE ON A NEW TRUCK WITH ONLY 4700 OR SO MILES IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED. *TR

• 12/11/2015· VEHICLE SPEED CONTROL

  VERY LONG (2-5SEC) HESITATION OCCASIONALLY ON ACCELERATION. MOSTLY OCCURS WHEN LEAVING A STOP OR ACCELERATING FROM VERY LOW SPEEDS. I HAVE HAD A FEW NEAR MISSES BECAUSE OF THIS. ATTEMPTS TO HAVE THE DEALER REMEDY THIS ISSUE HAS YIELDED NO RESULTS.

• 12/10/2015· STEERING

  TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ

• 12/09/2015· WHEELS,SERVICE BRAKES,ENGINEFire

  TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT DRIVER SIDE WHEEL BEGAN TO SHAKE AND THERE WAS A BURNING ODOR FROM THE DRIVER SIDE. THE FRONT DRIVER SIDE HOOD AREA BEGAN TO SMOKE AND THE CONTROL BEGAN TO BECOME UNSTABLE. THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKES BECAME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE, BUT NO OFFICIAL DIAGNOSTIC WAS GIVEN. THE FAILURE MILEAGE WAS 34,000.

• 12/05/2019· SUSPENSION

  TL* THE CONTACT OWNS A 2014 RAM 2500 DIESEL. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE SHOCK ABSORBER TOWER WAS NOT FULLY WELDED. THE FAILURE CAUSED THE ALIGNMENT TO SHIFT AND WEAR OUT BOTH PASSENGER SIDE TIRES PREMATURELY. THE WELD WAS DISCOVERED TO BE FRACTURED WHEN THE VEHICLE WAS TAKEN TO DESERT SUN ESPANOLA (517 N RIVERSIDE DR, SANTA CRUZ, NM 87567, (505) 747-8100). THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND THEY COULD NOT TOUCH OR REPAIR THE VEHICLE DESPITE IT HAVING BUMPER TO BUMPER WARRANTY COVERAGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WOULD REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.*DT*JB

• 12/05/2016· STEERING

  TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/03/2015· STEERING,SUSPENSION

  I NOTICED THAT WHEN STEERING WAS TURNED HARD LEFT OR RIGHT AND YOU MOVED FORWARD, THERE WAS A CLUNK SOUND. I TOOK INTO DEALER, THEY FOUND NOTHING, LOOKING AT STEERING RACK IN PINION. I NOTICED CRACKS IN THE WELDS ON FRAM WHERE THE CONTROL ARMS ARE. THAT VERY NEXT BUSINESS DAY, I RECEIVED RECALL FOR CRACKED WELD ON TRACK BARBRACKET, I HAVE OTHER AREAS THAT HAVE CRACKED WELDS. I AM A TOOL AND DIE MAKER, I HAVE BEEN TRYING TO GET RAM TO TAKE THE TRUCK TO SEE THE PROBLEM, BUT HAVE BEEN GETTING RUN AROUND. I FEEL THIS IS A SERIOUS SAFETY ISSUE THAT COULD CAUSE LOSS IF LIFE. MY POWER WAGON WAS ONE OF THE FIRST BUILT, I ORDERED IT.

• 12/03/2014· STEERING,ELECTRICAL SYSTEM

  A WEEK AFTER I BOUGHT THE TRUCK THE PROBLEMS BEGAN, THE STEERING STARTED RATTLING EVERY TIME I TURNED LEFT AND ON A FEW OCCASIONS IT GOT EXTREMELY HARD TO STEER THE TRUCK, THEY REBUILT THE FRONT AXLE ONCE THEN FINALLY REPLACED THE WHOLE FRONT AXLE ASSEMBLY AND WIRING. THE TRUCK SHAKES BAD AT 65+ WITH THE FACTORY FIRESTONE TIRES I REPLACED THEM. THE A/C VENT CONTROLS STOPPED WORKING THE MOTORS AND HEATER CORE HAD TO BE REPLACED. THE ACCELERATOR/THROTTLE IS EXTREMELY DELAYED ALMOST TO THE POINT OF BEING DANGEROUS AND WHEN YOU LET OFF THE THROTTLE THE TRUCK VIOLENTLY BANGS INTO GEAR. THE SERVICE DEF LIGHT CAME ON YESTERDAY 12/2/14 WITH 3/4 FULL TANK. I JUST REACHED 8500 MILES AND THESE TRUCKS ARE DANGEROUS I HOPE CHRYSLER FIXES THESE NIGHTMARE PROBLEMS. *JS

• 12/02/2024· ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

  The contact owns a 2014 Ram 2500. The contact stated that after parking the vehicle, there was diesel fuel leaking from the vehicle. Upon inspection, the contact discovered that there was diesel fuel leaking from the fuel filter connected to the diesel fuel heater. The vehicle was not yet repaired. The local dealer and manufacturer were contacted but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.

• 11/29/2015· VEHICLE SPEED CONTROL

  ON MULTIPLE OCCASIONS I HAVE COMPLETELY LOST THROTTLE RESPONSE FOR UP TO 3-5 SECONDS. THE MOST SEVERE OCCASIONS ARE WHEN TRYING TO TURN LEFT ACROSS A 2 LANE HIGHWAY OR CHANGING LANES/MERGING IN HEAVY TRAFFIC. THE THROTTLE RESPONSE LOSS AKA "DEAD PEDAL" IS HEAVILY DOCUMENTED IN CUMMINS FORUMS IS EASILY DUPLICATED BY BARELY TOUCHING THE THROTTLE, LETTING OFF FOR A SPLIT SECOND, AND THEN HITTING THE THROTTLE AGAIN. THESE STEPS WILL PUT THE TRUCK IN DEAD PEDAL/LOSS OF ACCELERATION FOR SEVERAL SECONDS BEFORE POWER IS APPLIED AND THE TRUCK STARTS ACCELERATING. THIS IS A MAJOR SAFETY ISSUE AND ONE THAT I TRIED TO IGNORE FOR THE FIRST 50,000 MILES BY BEING PATIENT AND LEAVING LOTS OF ROOM FOR MERGING/TURNING, BUT AFTER A NEAR MISS ACCIDENT THAT COULD HAVE BEEN FATAL IT NEEDS TO BE REPORTED SO CHRYSLER WILL FIX THIS KNOWN ISSUE HAPPENING WITH ALL NEW MODEL 2500'S. ON 11/21/2015 I TRIED TO TURN LEFT ONTO A 2 LANE HIGHWAY AND WAS ALMOST HIT BY ONCOMING TRAFFIC GOING 65 MPH. THIS PARTICULAR HIGHWAY HAS LITTLE VISIBILITY TO ONCOMING TRAFFIC DUE TO A HILL. I TOUCHED THE THROTTLE TO TURN AND THEN HESITATED FOR SPLIT SECOND, BACKING OFF THE THROTTLE, AND THEN DECIDED IT WAS CLEAR AND HIT THE THROTTLE AGAIN BUT THE TRUCK WAS COMPLETELY UNRESPONSIVE FOR SEVERAL SECONDS BEFORE GAINING POWER AGAIN AND ACCELERATING. IT'S HUGE SAFETY CONCERN THAT IF I HIT THE ACCELERATOR IN MY $60K TRUCK IT MAY NOT GO ANYWHERE FOR SEVERAL SECONDS.

• 11/26/2021· POWER TRAIN,VEHICLE SPEED CONTROL

  The contact owns a 2014 Ram 2500. The contact stated that while driving at 20 MPH, he temporarily released the accelerator pedal and when he depressed it again the vehicle failed to respond. There were no warning lights illuminated. The contact stated that he veered to the side of the road. The contact stated that after he disconnected and reconnected the battery terminals, he was able to restart the vehicle and the accelerator pedal responded when depressed. The vehicle was taken to the dealer who diagnosed that the accelerator sensor needed to be replaced. The contact stated that the accelerator sensor was replaced; however, the failure reoccurred five times. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 230,000.

• 11/26/2020· SUSPENSION

  WHILE DRIVING MY VEHICLE DOWN THE HIGHWAY I HAD A BUMP/POT HOLE AND STARTED GETTING WHAT IS DESCRIBED AS DEATH WOBBLE IN THE FRONT END. I HAVE HAD THE RECALL DONE ON SOME STEERING COMPONENTS. NOT SURE WHAT THEY WERE. THIS IS HAPPENED TO ME AT LEAST THREE TIMES IN THE LAST MONTH. I TOOK IT TO A REPAIR SHOP THEY LOOKED AT THE FRONT END/STEERING COMPONENTS AND SAYS THEY CANNOT FIND ANYTHING WRONG.

• 11/25/2015· STEERING

  TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/25/2015· UNKNOWN OR OTHER

  THE PROBLEM IS A DRIVABILITY PROBLEM. THERE IS A LONG HESITATION IN ACCELERATION WHEN YOU LIFT OFF OF THE ACCELERATOR PEDAL AND THEN REAPPLY THE ACCELERATOR PEDAL. WHEN THIS HAPPENS THERE IS NOTHING YOU CAN DO BUT WAIT FOR TRUCK TO RESPOND. IF YOU LIFT AND REAPPLY AGAIN THE SAME SITUATION CAN OCCUR AND YOU CAN FIND YOURSELF IN A BAD SITUATION WITH OTHER VEHICLES BECAUSE THE TRUCK WONT RESPOND TO ACCELERATOR INPUT FOR SEVERAL SECONDS!

• 11/20/2018· ENGINE

  WATER PUMP IS LEAKING. WEEP HOLE IS CLOGGED. OTHER RAM WATER PUMPS HAVE BEEN RECALLED.

• 11/19/2024· ELECTRICAL SYSTEM

  The grid heater relay failed, it turned on the heater then wouldn’t shut off. This melted the entire wire which could have caused a fire

• 11/19/2015· POWER TRAIN,WHEELS

  TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE VIBRATED WHILE DRIVING 68 TO 78 MPH. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE; HOWEVER, THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO BALANCED AND ROTATED THE TIRES. THE DRIVESHAFT WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

• 11/18/2025· STEERING

  The contact owns a 2014 Ram 2500. The contact stated that while driving at 65 MPH, the steering wheel shifted while turning. The contact self-diagnosed the vehicle and found that there was slack in the track bar and brackets that needed to be reinforced. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.

• 11/18/2020· FUEL/PROPULSION SYSTEM

  STARTED SMELLING FUEL IN THE CAB FOLLOWED BY FUEL LEAKING WHILE DRIVING. VEHICLE IS SMOKING FROM THE AMOUNT OF FUEL THAT IS LEAKING. THE ENTIRE UNDER CARRIAGE IS COVERED IN FUEL. THIS IS DUE TO A FAULTY INJECTOR LINE AND # 6 INJECTOR TUBE. THIS COULD POTENTIALLY CAUSE A FIRE AND DEATH.

• 11/17/2021· STEERING

  A Recall on the Drag Link Bar was for a bolt coming loose. The recall was to weld the bolt, so Drag Link Bar could not be adjusted or bolt come loose. I am the original owner and in order to do an updated alignment, I now need to buy a new adjustable drag link bar, because the original one can not be adjusted due to the recall fix was to weld a nut, so it cold not back off. So a $80 alignment charge, is now going to cost me $1000 because I have to buy a new Drag Link Bar. I have contacted RAM, they said the will not do anything, they fulfilled the Recall. Why would the NHTSA allow a fix to be a welded nut on a steering arm that might need to be adjusted for alignment? So it would of been better for me to not do the recall and wait for it to fail and then get a new drag link bar. My Drag Link bar does not need to be replaced due to age of vehicle or wear and tear. The Drag Link bar needs to be replaced because the part can not be adjusted, like all other steering parts.

• 11/17/2015· TIRES

  TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE HAVING THE TIRES REPLACED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VALVE STEMS WERE FRACTURED. AS A RESULT, THE VALVE STEMS NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT IF THE VALVE STEMS WERE CHANGED, THE FAILURE WOULD STILL RECUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE TIRES WERE FUNCTIONING AS DESIGNED. THE FAILURE MILEAGE WAS 27,000.

• 11/14/2014· POWER TRAIN

  2014 RAM 2500 4X4 CUMMINS DIESEL 68RFE AUTO TRANS. SIGNIFICANT LAG IN ACCELERATION WHEN ACTUATING THE PEDAL. 2+- SECONDS OF NO RESPONSE BEFORE TRUCK STARTS ACCELERATING. COULD BE VERY DANGEROUS IN CITY DRIVING OR MERGING SITUATIONS. *TR

• 11/13/2018· SUSPENSION

  ON 9-4-18 TOOK MY RAM 2500 IN TO THE CHRYSLER DEALERSHIP IN LOWELL, MICHIGAN FOR THE RECALL R46/NHTSA 15V-541. THEY INDICATED THEY DID NOT HAVE THE PARTS TO DO THE RECALL AND WOULD CALL WHEN THEY WERE AVAILABLE. I CHECKED WITH THE DEALERSHIP AGAIN ON 10-4-18 AND THEY SAID PARTS ARE STILL NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE.

• 11/13/2015· STEERING,AIR BAGS,SEAT BELTS

  TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS AND SEAT BELTS), 15V459000 (AIR BAGS), AND 15V541000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/11/2015· STEERING

  SHIPS FROM THE FACTORY WITH DRAG LINK ADJUSTER RETAINER NUTS THAT DO NOT FIT PROPERLY AND ARE NOT FASTENED TIGHTLY. WHEN I INSPECTED THE DRAG LINK ADJUSTER AFTER 30,000 MILES, THE PASSENGER SIDE RETAINING NUT HAD COMPLETELY BACKED OFF FROM CONTACTING THE ADJUSTER SLEEVE. IF NOT ADDRESSED, THIS COULD HAVE RESULTED IN LOSS OF STEERING WHILE THE VEHICLE WAS IN MOTION.....UPDATED 12/30/15 *BF

• 11/10/2023· SUSPENSION,FORWARD COLLISION AVOIDANCE

  Death wobble at 45 and 74 mph. Driving on freeway and vehicle begins to shake violently: Has been a problem with other year models in the past after researching. Very dangerous on busy freeways.

• 11/10/2020· POWER TRAIN

  TRANSMISSION 68RFE LOSES POWER DUE TO THE ACCUMULATOR RETENTION PLATES SCREWS BECOMING LOOSE, FALLING INTO THE OIL PAN WHICH RESULTS IN THE ACCUMULATOR RETENTION PLATE TO DEFORM AND THE PISTONS TO DISLODGE RESULTING IN IMMEDIATE POWER LOSS. THIS OCCURRED WHILE DRIVING IN TRAFFIC AT 50 MPH REQUIRING ME TO TAKE EVASIVE ACTION TO AVOID COLLISIONS WITH OTHER COMMUTERS.

• 11/10/2015· FUEL/PROPULSION SYSTEM

  STRONG BURNING SMELL IN CAB OF TRUCK WHEN STOPPED AT LIGHT

• 11/09/2022· EQUIPMENT

  The contact owns a 2014 Ram 2500 equipped with a Strattec bolt lock 5/8-inch pin lock. The contact stated while hauling a 2016 Outdoors Wind River RV, the lock detached from the pin causing damages to the trailer. The contact was able to park on the offramp but was unable to attach the trailer back to the vehicle. The contact stated that a bystander assisted in towing the RV to a local dealer where the pin and lock were replaced. The contact called the manufacturer of Strattec and made them aware of the failure. The failure mileage was not applicable.

• 11/09/2016· AIR BAGSCrash

  TL* TAKATA RECALL. THE CONTACT OWNED A 2014 RAM 2500. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS). MONTHS LATER, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT REACHED FOR THE GLOVE BOX, VEERED OFF THE ROAD, CRASHED INTO A GUARDRAIL, AND STOPPED IN A FIELD. THE CURTAIN AIR BAGS AND STEERING WHEEL AIR BAGS DEPLOYED WITH FORCE AND A SUBSTANCE EMITTED INTO THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT ARM, LEFT SHOULDER, LEFT SIDE OF THE FACE, AND BRUISES TO THE LEFT EYE. MEDICAL TREATMENT WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THEY WOULD RESPOND WITHIN 48 HOURS. WHEN THE CONTACT HAD NOT HEARD FROM THE MANUFACTURER, BUT THEY LATER SENT AN INDEPENDENT INVESTIGATOR TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS WAITING FOR THE RESULTS OF THE INVESTIGATION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 02/22/17 *BF UPDATED 7/6/18*JB

• 11/08/2017· STEERING,AIR BAGS,SEAT BELTS

  TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (SEAT BELTS, AIR BAGS), 15V459000 (AIR BAGS), 15V541000 (STEERING), AND 17V302000 (AIR BAGS). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT CLOSED THE FRONT PASSENGER DOOR AND THE PASSENGER AIR BAG AND PASSENGER SEAT AIR BAG DEPLOYED WITHOUT WARNING. ALSO, THE PASSENGER AND DRIVER SIDE SEAT BELT PRETENSION LOCKED AND DAMAGED THE SEAT BELTS, RENDERING THEM INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE LAKELAND CHRYSLER DODGE JEEP RAM DEALER (2875 MALL HILL DRIVE, LAKELAND, FL 33810; 863-687-2501) WHO STATED THAT THERE WERE FIVE RECALLS ON THE VEHICLE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V460000 (SEAT BELTS, AIR BAGS), BUT NOT THE COLLATERAL DAMAGES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED AN INVESTIGATION; HOWEVER, THE MATTER HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 77,800. PARTS DISTRIBUTION DISCONNECT.

• 11/07/2016· STEERING,POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, A GRINDING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL AND THE REAR AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN MARCH OF 2016 WHILE DRIVING APPROXIMATELY 75 MPH, A WARNING DISPLAYED INDICATING THAT THE SPEED WOULD REDUCE TO 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSION SYSTEM, THE CATALYTIC CONVERTER, AND GASKETS WOULD NEED TO BE REPLACED. IN OCTOBER 2016 WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE FAN ASSEMBLY, THE POWER STEERING, AND THE POWER BRAKE FAILED. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 4,000.

• 11/07/2015· STEERING

  RECALL NOTICE R46/NHTSA 15V-541, FRONT SUSPENSION TRACK BAR MAY BREAK LOSING CONTROL AND CAUSE CRASH...REMEDY FOR THIS ISUNDER DEVELOPEMENT PER CHRYSLER...THEIR RECOMMENDATION KEEP DRIVING AND HOPE IT DONT CAUSE A CRASH10.

• 11/05/2019· UNKNOWN OR OTHER

  UCONNECT PROBLEMS. I KEEP GETTING A SERVICE MESSAGE 911 CONTACT DEALER BECAUSE I'M NOT GETTING A SINGLE TO GPS AND I CAN'T USE THE PHONE THROUGH UCONNECT WHICH IS A BIG SAFETY ISSUE. HOW COULD A FIRST RESPONDER FIND ME AND MY FAMILY IF THE TRUCK FLIPPED IN A RURAL AREA WITHOUT IT BEING ABLE TO LOCATE US WITH GPS AND PHONE. UCONNECT ALSO DID AN UPDATE WHICH NOW IT DOESN'T EVEN WORK OUT ALL ! MY BACKUP CAMERA DOESN'T WORK ( HUGE SAFETY CONCERN). I CANT ADJUST ANY OF MY CONTROLS ON THE WHOLE UNIT. HEAT/AIR, RADIO,PHONE ABSOLUTELY NOTHING. CALLED UCONNECT THEY SAID TAKE IT TO DEALER. NOW DEALER SAYS I NEED A NEW UNIT. I'M OF COURSE EXPECTED TO PAY FOR THIS, WHICH I'M NOT. EVERYTHING WAS PERFECTLY FINE UNTIL UCONNECT DID THIS UPDATE. THIS IS UNACCEPTABLE FOR A 35K DOLLAR TRUCK. NOT TO MENTION ALL.THE OTHER ISSUE'S I'VE GOT WITH IT. IT'S A 60K DOLLAR TRUCK NOW FROM ALL THE REPAIRS I'VE MADE. WHICH INCLUDES 5K JUST IN THE FRONT SUSPENSION

• 11/05/2019· STEERING,POWER TRAIN,ELECTRICAL SYSTEM

  DRIVING IN MY NEIGHBORHOOD ABOUT 20 MPH COMING UP TO A STOP SIGN HEAR THIS HOWLING NOISE IF YOU WILL. THEN WHEN I HEAR IT INSTANTLY SOMETHING GRABBED AND LOCKED AND STOPPED ME! I'VE BEEN HAVING ISSUES WITH MY TRANSMISSION SLIPPING, WELL NOT SLIPPING BUT BETWEEN GEARS. LIKE THE RPMS WERE GOING UP BUT NOTHING WAS MOVING. I'M NOT TALKING ABOUT THE RPM GAUGE ON THE TRUCK GOING UP, IT'S JUST A REV UP SOUND. THEN WILL CATCH AND GO I'M GUESSING IT'S ALL WITH THE TRANSMISSION. I'M JUST GLAD I WAS ONLY DOING 20 MPH INSTEAD OF HWY SPEED WHEN IT LOCKED UP

• 11/05/2016· STEERING

  STEERING ROD ADJUSTING NUTS CONTINUE TO COME LOOSE HAS BEEN TO THE DEALER THREE TIMES AND GOING BACK TO THE DEALER NEXT WEEK FOR THE SAME PROBLEM THIS ISSUE STARTED IN MAY AND HAS NOT BEEN RESOLVED BEFORE THE THIRD VISIT I CONTACTED CHRYSLER AND RECEIVED A CASE NUMBER WAS TOLD TO TAKE IT TO THE DEALERSHIP AND THE DEALERSHIP KEPT THE VEHICLE ALL DAY TOLD ME THEY REALIGNED THE FRONT AND TIGHTENED UP THE ADJUSTMENT NUTS SHOULD BE GOOD TO GO; THAT WAS 7 WEEKS AGO NOTICED THAT THE STEERING WAS GETTING LOOSE AGAIN TOOK IT TO THE DEALER TODAY WAS TOLD TO COME BACK ON MONDAY SO THEY CAN LOOK AT IT AGAIN; I TOLD THEM THERE MUST BE AN ISSUE WITH THAT ROD OR ADJUSTMENT NUT FOR THIS TO KEEP HAPPENING AND TALKED TO THE GENERAL MANAGER HE AGREES THERE MUST BE AN ISSUE; CHRYSLER AND THE DEALERSHIP IS AWARE OF THIS PROBLEM AND THEY SHOULD FIND A SOLUTION AND FIX IT OR CONSIDER A RECALL THIS IS A DANGEROUS AND SAFETY ISSUE THIS TRUCK ONLY HAS 15580 MILES ON IT. THIS SAFETY ISSUE WAS FIRST NOTICED WHEN THE STEERING WHEEL WAS OFF CENTER THE TRUCK HAD 12320 MILES ON IT AT THIS TIME; ONE ANOTHER NOTE I HAD MADE A COMPLAINT ABOUT THE FRONT TIRES WEARING ON THE EDGES AND WAS TOLD THAT THESE TRUCKS ARE JUST HARD ON TIRES WHICH NOW I BELIEVE IS A MECHANICAL ISSUE PARTLY BY THE STEERING AND FRONT END; IF THIS ISSUE IS NOT CORRECTED I'M CONSIDERING A LEMON LAW ATTORNEY HAS MY NEXT STEP, BUT DUE TO THIS BEING WHAT I CONSIDER A SAFETY ISSUE NHTSA SHOULD BE NOFIED BEFORE SOMEONE HAS A SERIOUS ACCIDENT

• 11/03/2014· ENGINE

  MY 2014 RAM DIESEL HAS WHAT PEOPLE CALL THROTTLE LAG. MINE IS MORE SEVERE THAN THE OTHER SAFETY COMPLAINTS FILED. MY TRUCK SOMETIMES WILL DIE WHEN THE THROTTLE IS SLIGHTLY DEPRESSED THEN YOU COAST TO THE SIDE OF THE ROAD AND THE TRUCK IS IDLING, AFTER A FEW SECONDS YOU CAN DRIVE OFF WITH THE ENGINE MISSING, THEN WITH THE ENGINE LIGHT ON IT WILL RUN FINE FOR A WHILE. IT HAS SET AT THE DEALERSHIP GOING INTO THE FOURTH WEEK. THIS IS THE FIFTH DODGE 2500 DIESEL I HAVE OWNED, WITH NO PROBLEMS ON THE OTHERS. *TR

• 11/02/2018· EXTERIOR LIGHTING

  INSIDE DOME LIGHTS ARE VERY DIM AND FLICKER. THEY HAVE BEEN REPLACED ONCE BUT THE SAME PROBLEM REMAINS. HAD THE SAME PROBLEM WITH MY 2012 RAM 1500 AND HAD THEM REPLACED ONCE AND THE PROBLEM REMAINED.

• 11/02/2016· POWER TRAIN

  I HAVE HAD SEVERAL INCIDENTS THIS YEAR OF THE TRANSMISSION LEVER BEING STUCK AT PARK. THIS IS WITH ENGINE ON, BRAKE PEDAL DEPRESSED, AND EMERGENCY BRAKE RELEASED. AFTER 30-60 SEC, AND REPEATED ATTEMPTS TO GENTLY WIGGLE THE LEVER, IT WILL EVENTUALLY MOVE TO DRIVE. THREE TRIPS WERE TAKEN TO THE LOCAL DODGE RAM DEALER FROM JUNE TO NOVEMBER THIS YEAR, WHO CLAIMS NOT TO BE ABLE TO REPRODUCE THE PROBLEM.

• 10/30/2021· ELECTRICAL SYSTEMFire

  The electoral component of the climate control started on fire while vehicle was parked and turned off. The truck was deemed a total loss by insurance. There is a fire and police report stating the fire started in the wiring of the climate control. The fire department had to tear out that whole dash part to stop the fire. There was no warning that this was going to happen. We are now stuck with $8000 left to pay on this vehicle that was deemed total loss by American Family Insurance. This was faulty wiring on Dodges behalf.