2014 Hyundai Santa FE Sport

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2020· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT HIS WIFE TRIED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO CRANK OR START-UP. THE CONTACT STATED THAT THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (3550 WESTON ROAD, DAVIE, FL 33331, (954) 377-4100) WHERE THE BATTERY AND BATTERY CABLES WERE REPLACED HOWEVER, 7 MONTHS LATER THE FAILURE RECURRED. THE BATTERY WAS REPLACED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

• 12/27/2018· STRUCTURE

  TAMARA RECALL I HAVE A 2014 HYUNDAI SANTE FE SPORT, THE PAINT HAS STARTED TO CHIP ON THE FRONT PART OF THE HOOD.

• 12/25/2017· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  ENGINE STARTED TO MAKE CLICKS AND CAR IMMEDIATELY STALLED GETTING OFF THE FREEWAY. HAD TO BE STOPPED, PARKED BEFORE I REGAINED ENGINE POWER. THIS HAPPENED AROUND 22,800 MILES. HAPPENED AGAIN ON THE WAY TO DEALER AND WITH DEALER SERVICE STAFF. DIAGNOSED AS DEFECTIVE TURBO ASSEMBLY THAT WAS REPLACED. SHORTLY AFTER I PICKED THE CAR FROM THE SHOP, I NOTICED SAME CLICKING NOISE AGAIN AND CAR ALSO ACCELERATED ON IT'S OWN WHEN MY FOOT WAS NOT ON THE BREAK. THIS HAPPENED INTERMITTENTLY. THE CAR RETURNED TO THE SHOP AND I WAS TOLD THAT THERE IS DAMAGE IN THE ENGINE AND THE ENGINE WAS REPLACED. WHEN I WENT TO PICK UP THE CAR I NOTICED OIL DRIPPING BELOW IT. CAR WAS INSPECTED AGAIN AND I WAS INFORMED THAT THE TRANSMISSION ASSEMBLY IS CRACKED AND WILL NEED TO BE REPLACED. THE CAR IS STILL AT THE SHOP.

• 12/25/2017· POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  ENGINE STARTED TO MAKE CLICKS AND CAR IMMEDIATELY STALLED GETTING OFF THE FREEWAY. HAD TO BE STOPPED, PARKED BEFORE I REGAINED ENGINE POWER. THIS HAPPENED AROUND 22,800 MILES. HAPPENED AGAIN ON THE WAY TO DEALER AND WITH DEALER SERVICE STAFF. DIAGNOSED AS DEFECTIVE TURBO ASSEMBLY THAT WAS REPLACED. SHORTLY AFTER I PICKED THE CAR FROM THE SHOP, I NOTICED SAME CLICKING NOISE AGAIN AND CAR ALSO ACCELERATED ON IT'S OWN WHEN MY FOOT WAS NOT ON THE BREAK. THIS HAPPENED INTERMITTENTLY. THE CAR RETURNED TO THE SHOP AND I WAS TOLD THAT THERE IS DAMAGE IN THE ENGINE AND THE ENGINE WAS REPLACED. WHEN I WENT TO PICK UP THE CAR I NOTICED OIL DRIPPING BELOW IT. CAR WAS INSPECTED AGAIN AND I WAS INFORMED THAT THE TRANSMISSION ASSEMBLY IS CRACKED AND WILL NEED TO BE REPLACED. THE CAR IS STILL AT THE SHOP.

• 12/23/2025· ENGINE

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and blinked intermittently. The contact stopped at a gas station. The contact filled up the fuel tank and checked the coolant reservoir. When the contact restarted the vehicle, there was an abnormal sound coming from the engine. The vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle failed to exceed 30 MPH without shaking or vibrating. The check engine warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the engine had failed and needed to be replaced. The engine coils or the starter sensor and the O2 sensors were replaced before the independent mechanic informed the contact that the engine had failed. The vehicle was not repaired. The vehicle was then taken to the dealer, where it was confirmed that the engine had failed. The contact was informed that the vehicle was under a service warranty and the vehicle would be repaired. The manufacturer was made aware of the failure. However, the manufacturer refused to replace the engine and offered the contact monetary compensation. The vehicle was not repaired. The failure mileage was approximately 167,000.

• 12/22/2018· STEERING,ELECTRICAL SYSTEM,ENGINEFire

  2014 HYUNDAI SANTA FE SPORT- BRAKE LIGHT/ ABS LIGHT/ HILL DESCENT CONTROL LIGHT CAME ON IN VEHICLE AND AFTER A DAY OR TWO NEVER TURNED OFF. TOOK CAR TO DEALERSHIP AND WAS ASKED TO MAKE APPOINTMENT. THE NEXT DAY A TRIANGLE WITH EXCLAMATION POINT LIGHT TURNED ON ALONG WITH A STEERING WHEEL WITH EXCLAMATION POINT LIGHT AND THE STEERING WHEEL BECAME LOOSE AT THIS TIME. DROVE MYSELF HOME AND AFTER PARKING I TURNED VEHICLE OFF BUT THE ENGINE CONTINUED TO MAKE HUMMING NOISES LIKE SOMETHING WAS STILL RUNNING. RESTARTED CAR AND THEN TURNED OFF ENGINE AGAIN AND THE NOISE STOPPED. I WENT INSIDE MY HOUSE AND LESS THAN 5 MINUTES LATER THERE WAS A LOUD BANGING ON MY FRONT DOOR- A NEIGHBOR THAT RAN UP TO INFORM ME MY CAR WAS ON FIRE. I COMPLETED REGULAR MAINTENANCE ON THIS VEHICLE AND IT ONLY HAD 35,000 MILES. PLEASE LOOK INTO THIS SITUATION SO THAT NO OTHERS GO THROUGH THIS DEVASTATING SITUATION THAT I FACED TODAY.

• 12/19/2025· ENGINE

  Engine seized while driving. Recall-covered failure mode. Hyundai denial despite recall. Screenshots showed recall with VIN for engine recall and suddenly removed by Hyundai next day.

• 12/14/2018· ENGINE

  MY 2014 SANTA FE SPORT STARTING MAKING A CRAZY RATTLE NOISE FROM THE ENGINE IN 2016. JUST 2 YEARS AFTER I HAD PURCHASED IT NEW. AFTER A FEW TRIPS TO THE DEALER THEY KEPT TELLING ME THEY DON'T HEAR ANYTHING. IT MAKES THE NOISE AFTER THE CAR IS COMPLETELY WARMED UP AND SITTING STILL. WHEN I AM DRIVING I CAN NOT HEAR IT AGAIN UNTIL I SLOW DOWN. EVERY STOP LIGHT, STOP SIGN OR IN PARKED IT MAKES A NOISE. ONCE I HEARD ABOUT THE RECALL I HAVE WENT TO THE SHOP A FEW MORE TIMES ONLY TO BE TOLD IT IS FINE AND NORMAL NOISES OR THEY DON'T HEAR ANYTHING. FINALLY I GOT THEM TO "REPLACE" THE ENGINE AFTER WORKING UP A COMPLAINT WITH HYUNDAI CORPORATE. THE DAY AFTER I PICKED MY CAR UP THE NOISE IS STILL THERE. THE ONLY ANSWER I HAVE GOT IT THAT'S JUST THE WAY IT IS. IT IS NORMAL. IF, IN FACT I GOT A NEW ENGINE LIKE THE RECALL SAYS SHOULDN'T IT NOT MAKE A SOUND? I AM NOT SURE WHAT THEY "FIXED" BUT, TO ME IT WASN'T THE WHOLE ENGINE AS THEY ARE CLAIMING IT IS. I AM SCARED NOW TO EVEN DRIVE THIS VEHICLE AFTER READING THEY CATCH ON FIRE AND JUST STOP WHILE DRIVING.

• 12/07/2020· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT PEARSON HYUNDAI (9530 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) AND WEST BROAD HYUNDAI (8903 W BROAD ST, RICHMOND, VA 23294) WERE CONTACTED AND INFORMED HER THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE AVAILABLE HOWEVER, THE CONTACT CALLED THE DEALERS AGAIN AND THEY STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE ABS WARNING AND OTHER WARNING LIGHTS WERE ILLUMINATED. THE CONTACT ALSO STATED THAT WHEN SHE WAS NEAR THE VEHICLE WITH THE KEYFOB, THE DOOR LOCKS OPENED AND CLOSED AUTOMATICALLY. UPON ENTERING THE VEHICLE, THE PUSH TO START BUTTON FAILED TO START THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT.

• 12/02/2020· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO HYUNDAI BRUNSWICK (5400 ALTAMA AVE #2, BRUNSWICK, GA 31525) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL AND THAT WHITE SMOKE ALSO EMITTED FROM THE VEHICLE WHILE AT A COMPLETE STOP. THE DEALER WAS NOTIFIED OF THE ABS LIGHT AND INFORMED HER THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED TO DETERMINE THE CAUSE FOR THE FAILURE. THE CONTACT WAS AGAIN INFORMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. PARTS DISTRIBUTION DISCONNECT.

• 11/29/2021· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact received a recall notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that upon starting the vehicle, the malfunction indicator warning light illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact that the parts for the recall repair were not yet available. The approximate failure mileage was 93,000. Parts distribution disconnect.

• 11/27/2020· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT'S MOTHER OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT HER MOTHER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. FITZGERALD COUNTRYSIDE HYUNDAI (27419 US HWY 19 N, CLEARWATER, FL 33761) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/23/2020· ELECTRICAL SYSTEM,ENGINEFire

  HAVING NOT DRIVEN THE VEHICLE IN OVER 24 HOURS, WE WERE WOKEN UP TO AN EXPLOSION AND THE ENTIRE HOOD UP IN FLAMES IN THE DRIVEWAY. THIS HAPPENED AT ABOUT 445 IN THE MORNING AND THE FIRE DEPARTMENT WAS CALLED TO COME EXTINGUISH IT.

• 11/22/2017· ENGINE

  ON 11/13/17 I DROPPED MY VEHICLE OFF AT A LOCAL MECHANIC FOR A ROUTINE OIL CHANGE AND TO ASK HIM TO TRY AND DIAGNOSES THE KNOCKING NOISE. THE MECHANIC REPORTED BACK THAT HE THOUGHT IT WAS A BEARING WITHIN THE MOTOR DID NOT RECOMMEND ME DRIVING THE VEHICLE AS IT COULD POTENTIALLY BLOW OUT THE SIDE OF THE ENGINE BLOCK AND SEIZE THE MOTOR COMPLETELY. AT THIS POINT I HAD THE VEHICLE TOWED TO A LOCAL HYUNDAI DEALER FOR A DIAGNOSTIC. THE DIAGNOSTIC RESULTED IN THE DEALERSHIP INFORMING US THAT THAT MY ENTIRE ENGINE NEEDED TO BE REPLACED. THE DEALERSHIP REACHED OUT TO HYUNDAI MOTOR AMERICA IN AN ATTEMPT TO TRY AND HAVE THE ENGINE COVERED UNDER WARRANTY OR RECALL NOTICE. THIS REQUEST WAS ULTIMATELY DENIED BECAUSE I WAS NOT THE ORIGINAL OWNER AND THEREFORE WAS NOT ENTITLED TO THE 100,000 MILE WARRANTY BUT WAS ALSO INFORMED THAT MY VIN DID NOT QUALIFY FOR THE RECALL FROM EARLIER IN 2017 FOR THIS ISSUE. THE RECALL WAS RELEASED EARLIER IN 2017 FOR THE 2.4 MOTOR IN 2013 AND 2014 SONATA AND SANTA FE SPORT VEHICLES. THEY WERE BEING RECALLED DUE TO ENGINE FAILURES CAUSED BY A MACHINING ISSUE THAT CAUSED BEARING WEAR AND THEN PREMATURE ENGINE FAILURE. I WAS TOLD THAT MY VIN NUMBER WAS NOT ON THE RECALLED LIST AND THEREFORE WOULD NOT BE COVERED AND THAT WAS ALL THE INFORMATION ANYONE COULD PROVIDE TO ME. UPON ATTEMPTING TO ESCALATING MY CONCERNS AT THE DEALERSHIP LEVEL WAS WAS TOLD THAT THERE WAS NOTHING ELSE THAT COULD BE DONE AND I WAS INSTRUCTED TO REACH OUT TO HYUNDAI MOTOR AMERICA AND FILE A CASE AND REPORT BACK TO THE DEALERSHIP.I WAS INFORMED BY THE AGENT AT HYUNDAI MOTOR AMERICA THAT MY CASE WAS ALREADY MARKED AS A FINAL DECISION AND THAT NOTHING COULD BE DONE. THE ONLY THING I COULD DO WAS REACH OUT TO HYUNDAI MOTOR AMERICA VIA EMAIL OR WRITTEN LETTER. THE ESTIMATE TO REPAIR MY VEHICLE WITH A REFURBISHED MOTOR IS $7,867.66 OR A TRADE IN VALUE OF $3000.

• 11/21/2018· ENGINEFire

  HYUNDAI REPLACED ENGINE CLAIMING IT WAS A NEW ENGINE EVEN THOUGH IT WAS ACTUALLY A REFURBISHED ENGINE. THIS ENGINE WAS PUT IN BECAUSE THE ORIGINAL ENGINE FROM MY 2014 HYUNDAI SANATE FE SPORT 2.0T HAS SEIZED AND COMPLETELY LOCKED UP WHILE DRIVING ON THE HIGHWAY. A COUPLE THOUSAND MILES AFTER THIS 'REFURBISHED' ENGINE HAD BEEN OUT IN AFTER DRIVING DOWN THE HIGHWAY I STARTED TO HEAR SOME RATTLING FOLLOWED BY A LOUD POP (SOUNDED LIKE A SMALL BOMB GOING OFF), I LOOK OUT MY REAR VIEW WINDOW BECAUSE SOMETHING HAD CUT MY EYE AND I PROCEED TO SEE SMOKE COMING OUT THE REAR VIEW WINDOW. I OBVIOUSLY NEED TO PULL OFF THE SIDE OF THE HIGHWAY, SO I GO TO GIVE THE CAR SOME GAS TO MERGE OVER A COUPLE OF LANES TO PULL OVER TO THE SIDE AND THE SAME THING HAPPENS AS BEFORE WHEN THEY PUT THE 'REFURBISHED' ENGINE IN (CAR ENGINE LOCKS UP AND I HAVE NO POWER SO I HAVE TO GLIDE ON OVER TO THE SIDE OF THE HIGHWAY). ONCE I DO THAT, I CALL THE SERVICE ADVISOR AT HYUNDAI OF FLORENCE (WHERE THE 'REFURBISHED' ENGINE WAS PUT IN) AND MENTION TO HIM I'M STUCK ON THE SIDE OF THE ROAD AGAIN. AS I CO TO HE SPEAKING TO HIM I NOTICE THE HOOD OF MY CAR IS STARTING TO MELT. I QUICKLY GET OUT AND START TAKING PICTURES/VIDEOS (FOR PROOF TO SHOW HYUNDAI/INSURANCE) AND WITHIN A SHORT AMOUNT OF TIME, MY CAR IS COMPLETELY ENGULFED IN FLAMES!

• 11/20/2020· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREEN HYUNDAI (2955 US-93 S, KALISPELL, MT 59901, (406) 755-5274) HOWEVER, VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR

• 11/19/2021· UNKNOWN OR OTHER

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving 20 MPH over train tracks downhill, the accelerator pedal was depressed and failed to respond. The contact depressed the brake pedal however, the brake pedal was rigid. The vehicle then inadvertently stalled. The contact stated that the vehicle rolled down the hill. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic but had not yet been diagnosed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 77,000.

• 11/16/2021· ENGINE AND ENGINE COOLING

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving 63 MPH, the cruise control was activated, and the RPM fluctuated between 2,200 and 3,500. Additionally, there was a burning odor detected, and lots of smoke was coming from the exhaust pipe that filled both directions of the street. The vehicle was taken to the dealer. The dealer diagnosed that the PCV valve had carbon and that the spark plugs were corroded with carbon. The dealer performed an oil consumption test but did not complete the test due to the spark plugs needing to be replaced. The dealer informed the contact that the PCV valve and spark plugs needed to be replaced. The dealer removed the PCV valve; however, the vehicle was not repaired. Prior to the failure, the contact had an engine block code that was reset twice without repair. The manufacturer was made aware of the failure and a case was opened. However, the manufacturer notified the contact that the case was closed and was sending out documents to the contact. The failure mileage was approximately 128,127.

• 11/13/2025· ENGINE

  I dont know the exact component that's failed, but it is consuming way too much oil, i have to put a quart in just about everytime i drive it. When i took it the dealership to find out if it was leaking, or burning oil, they literally charged me 200 to tell me it was either leaking oil or burning it. I personally think it is burning vs leaking, because there isnt oil in my drive way. I then spoke to some one on their YouTube channel that told me to call and tell them my story and they should help me out. I did that but no one ever contacted me about the complaint. It's smokes from the engine and i feel like its just a matter of time before it blows up or catches fire. Even though I can hear the engine ticking and struggle the check engine light is not on. From what I've seen this is a known issue that they are ignoring, even though MANY people have complained. This engine has already been replaced in 2018, and the new one is going bad prematurely as well.

• 11/11/2025· FUEL/PROPULSION SYSTEM

  Gas is purging from the top of the fuel pump

• 11/10/2018· STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  INCIDENT OCCURRED ON I-65. MY HUSBAND AND I WERE TRAVELING HOME FROM A QUICK ROAD TRIP. WHILE PASSING ANOTHER VEHICLE AT 75MPH, OUR SANTE MADE A WEIRD NOISE, THEN LOUD SOUND AND WENT DEAD. MY HUSBAND FOUGHT TO CONTROL THE CAR, BARELY AVOIDED A POSSIBLE FATAL CRASH. WE CALLED HYUNDAI ROADSIDE ASSISTANCE AND WAS TOLD THEY ONLY TOW 47 MILES. THE NEAREST DEALER WAS 50 MILES AWAY. WE WERE LEFT STRANDED, NO SERVICE OR TOW TRUCK FROM HYUNDAI SHOWED UP. HAD TO CALL FAMILY TO COME GET US (NEARLY 3 HOURS AWAY). WE HAD TO RENT A UHAUL AUTO TRANSPORT AND TRUCK TO RECOVER OUR CAR ON THE SIDE OF I-65, HEADING TO OUR HOMETOWN, WE WERE STRANDED IN VERBENA, AL. HYUNDAI FINALLY TOWED CAR TO DEALERSHIP ONCE IN HOMETOWN, WAS TOLD BY SERVICE TECH THAT OUR CAR HAD "CATASTROPHIC ENGINE DAMAGE AND A NEW ENGINE HAS BEEN ORDERED, AT NO CHARGE, DUE TO OUR CAR WAS PART OF THE RECALL. WAS TOLD WE "MIGHT" BE REIMBURSED FOR OUR INCURRED EXPENSE OF HAVING TO TOW THE CAR OURSELVES. WE PURCHASED THE CAR BRAND NEW, WITH AN ADDED ROADSIDE ASSISTANCE PACKAGE, WHICH WE WERE ASSURED WE'D NEVER BE STRANDED, WHICH PROVED A USELESS SALES PLOY. 3 DISABLED PERSONS AND A HIGHWAY PATROL OFFICER HAD TO MANUALLY LOAD THE CAR ONTO THE AUTO TRANSPORT, ONE OF WHICH FELL ON THE ROAD AND CUT THEIR KNEE. WHY IS ADDITIONAL ROADSIDE ASSISTANCE OFFERED WHEN THE DEALERSHIP NEGLECTED TO INFORM US THAT THERE WAS ONLY A 47 MILE TOWING RADIUS. WE WERE ASSURED THAT "WE'D BE COVERED NO MATTER WHERE WE MIGHT TRAVEL. WE HAVE A RENTAL, WHICH RESULTED IN US PAYING A DEPOSIT OUT OF OUR OWN POCKET, "THAT SHOULD BE REFUNDED UPON RETURN OF THE RENTAL". FULL REIMBURSEMENT AND OR A NEW CAR SHOULD BE OFFERED, DUE TO THE CATASTROPHIC ENGINE DAMAGE (THE TERM THE HYUNDAI SERVICE TECH USED) THAT OCCURRED TO OUR 2014 SANTA FE SPORT WITH LESS THAN 53,000 MILES. THANKS HYUNDAI ROADSIDE ASSISTANCE FOR LEAVING US STRANDED.

• 11/04/2025· ENGINE

  While driving at approximately 70MPH on the highway, my 2014 Hyundai Tucson Limited suddenly locked up with no warning lights, no noise and no prior symptoms. The engine completely seized, causing immediate loss of power. I was barely able to coast off the highway exit to a final stop on the feeder shoulder, in a desolate area. The vehicle has always been properly maintained and is in excellent condition. Upon research, I learned that Hyundai has known of internal engine defects caused by metallic debris left from manufacturing since 2010, which can cause bearing failure and engine seizure. My Tucson's failure matches the same pattern described in Hyundai's Theta II engine recall and warranty extension campaigns. This sudden failure created an extremely dangerous situation at highway speed and possibility of injury while being stranded on an open road. Many owners, myself included, were never properly notified of the risks. I am filing this report because this incident represents a serious safety defect and potential recurrence among similar vehicles that may not yet be covered by recall. I respectfully request that the National Highway Traffic Safety Administration investigate this issue and ensure Hyundai expands its recall and warranty coverage to include affected 2014 Hyundai Tucson Limited vehicles exhibiting this defect that was well-known to the Hyundai Corporation. Date of Incident: October 23,2025 in Houston Texas. Vehicle towed to Hyundai dealer which diagnosed Engine Seized and currently awaiting Warranty Extension Approval (TXXC/TXXI)

• 11/04/2025· ENGINE

  I purchased this vehicle in November 2022. Hyundai and all affiliates were well aware of the engine recall. I was NEVER informed of the recall, if I was, logically I never would have purchased it. This is fraud by Toyota South in Richmond Kentucky. 6 months or so after purchasing, I began noticing the oil loss, without any oil on the ground where I park the vehicle. I researched and found the recall. I fought with the dealership and Hyundai corporate for 4 months before they said they would replace the engine with a new engine, I was told this early November 2023. I received my car back on 11/24/23. I was told the new engine came with a 12,000(?) mile warranty. I am still looking for this paperwork and will have it available soon. Fast forward to September 2025, as I am driving on I75N to Lexington from Berea, my car shudders and a smoke cloud larger than my vehicle appears behind my car. I check my oil and I am down 2 quarts, which I thought was odd considering I had checked it 2-3 weeks prior to this. I checked it in another week, and it is down 2 quarts again!! There is still no leakage, no oil on the ground, immediately I knew it was another recalled engine. Which is beyond comprehension, why would Hyundai replace a recalled engine, with a recalled engine?? So I go to the dealership and am told I have to do the 3 stage consumption test, drive 1000 miles or be down 1.5 quarts and come back. I was back within 2 days, I drove 150(?) miles and was down 1.5 quarts. The dealership and Hyundai determined the oil consumption issue is present, meaning its a recalled engine. Through phone calls with Hyundai I was told it is also remanufactured, but if you recall, I was told it was a NEW engine. Fraud #2. They refuse to fix it. This is the only vehicle in my household, and my means for income. Hyundai is costing me the right to live, the right to work. They are despicable, awful people to work with. The constant threat of fire is very stressful!!

• 11/01/2021· ENGINE

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated she received a recall notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for recall repair; however, upon picking up the vehicle from the dealer, her husband noticed that several unknown warning lights were illuminated and the windshield was cracked. The vehicle was taken back to the dealer, but the dealer advised the contact's husband that they could not repair the vehicle and he would be referred to another location for repair. The contact stated that as her husband was driving to the residence, the vehicle inadvertently lost power at the stop light. The contact stated that her husband was unable to restart the vehicle after several attempts. The vehicle was towed to the contact's residence. Then the vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 61,499.

• 10/27/2017· UNKNOWN OR OTHER

  TAKATA RECALL, I WAS FAILED TO BE NOTIFIED ABOUT THE RECALL ON MY VEHICLE FOR MY HOOD LATCH BEING DEFECTIVE. JUNE 5, 2017 WAS WHEN THEY HAD DETERMINED THE RECALL BUT NEVER NOTIFIED ME. I RECEIVED A LETTER IN THE MAIL FROM A LAWYER ABOUT TAKATA HAVING A RECALL ON AIRBAGS, SO I DECIDED TO CHECK ANY RECALL INFORMATION ONLINE ON 10/27/17 AND FOUND THAT IT WAS NOT THE AIRBAG BUT IT WAS THE HOOD LATCH THAT IS BEING RECALLED. THE INFORMATION IS STATING THE HOOD LATCH WILL BECOME LOOSE AND CAUSE THE HOOD TO OPEN WILL DRIVING WHICH IS VERY HAZARDOUS CONSIDERING I HAVE A NEWBORN ON BOARD. THE RECALL NUMBER IS NHTSA 17V358000, MANUFACTURER 163

• 10/26/2018· ELECTRICAL SYSTEM,SERVICE BRAKES

  I HAD 2 ISSUES WITH THIS VEHICLE AND I BELIEVE THAT THESE MIGHT BE A COMMON RECALL ISSUE. THE BACK UP CAMERA ON MY HYUNDAI SANTA FE 2014 SPORT STOPPED WORKING ENTIRELY I COULD STILL DRIVE MY CAR BUT IT THE SCREEN TURNS BLUE WHEN I PUT IT IN REVERSE. AND I HAD ANOTHER ISSUE I USED MY EMERGENCY BREAK IN MY CAR AND THE BREAKS JAMMED, I DID DRIVE MY CAR BECAUSE IT WASN'T COMPLETELY LOCKED UP IT WAS JAMMED AND IT CAUSED MY REAR BREAKS AND ROTORS TO GET SO HOT THAT THEY WERE SMOKING, AT THAT POINT I DID HAVE TO GET MY CAR TOWED BECAUSE I DODNT WANT TO RISK A FIRE.

• 10/19/2018· EXTERIOR LIGHTING,AIR BAGS,UNKNOWN OR OTHER

  SE COMPR EL VEHCULO HA TENIDO DOS RECALL SE HA LLEVADO A TODOS LOS MANTENIMIENTOS RUTINARIOS AHORA AIRBAG LIGHT SUPUESTAMENTE NO SURVEN LOS AIRBAGS AND A /C PRENDE CUANDO LE DA LA GANA YA ESTAMOS CANSADO DE AGUANTAR LOS MALOS SERVICIOS DE LA HYUNDAI

• 10/17/2018· SUSPENSION,ENGINE

  THE TRUCK SMELL LIKE BURN AND IS NOT GIVE POWER AND FEELS LIKE SHAKING AND PUSHING

• 10/17/2018· ENGINE

  TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 45 MPH ON A RAMP TO ENTER A TURNPIKE, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART. WHEN THE CONTACT SLOWLY DEPRESSED THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE FAILURE RECURRED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE DRIVEN TO A SERVICE STATION AND WAS TOWED TO SUSSMAN HYUNDAI & GENESIS (1645 EASTON ROAD, WILLOW GROVE, PENNSYLVANIA 19090, (215) 392-9020). THE DEALER DIAGNOSED THAT THE FAILURE WAS RELATED TO A TIMING JUMP AND AN EXCESS OF SLUDGE IN THE ENGINE. THE DEALER SUGGESTED THAT THE ENGINE SLUDGE CAUSED THE FAILURES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

• 10/12/2017· ENGINE

  TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE MADE A SHRIEKING NOISE AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO HYUNDAI OF SLIDELL IN SLIDELL, LA, 985-641-0671. THE DEALER DIAGNOSED THAT A PIECE OF METAL WAS IN THE OIL AND CLOGGED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V358000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *BF UPDATED 7/27/18*JB *AS

• 10/09/2018· POWER TRAIN

  CAR JERKS ON ACCELERATION.

• 10/09/2017· ENGINE

  I WAS DRIVING MY CAR ON THE HIGHWAY GOING 75 MILES AN HOUR WHEN MY ENGINE JUST SEIZED UP AND SHUT DOWN. IT WOULDN'T START BACK UP. I HAD IT TOWED TO THE DEALER AND I HAVE METAL SHAVINGS IN MY OIL PAN AND MY ENGINE IS SEIZED UP. THERE IS A RECALL ON THIS MAKE, MODEL AND ENGINE FOR THE EXACT SAME PROBLEM BUT THE RECALL DATES ARE FROM 6/28/2012- 6/31/2014 AND MY CAR WAS PRODUCED ON 6/9/2014. 9 DAYS OUTSIDE THE RECALL WINDOW AND THEY ARE NOT COVERING MY CAR OR MY CLAIM. THE DEALER EVEN SAID I HAD THE PROBLEM THAT WAS IN THE RECALL AND THEY DO NOT UNDERSTAND WHY HYUNDAI ISN'T COVERING IT. MY CAR CLEARLY HAS THE SAME PROBLEM AS IN THE RECALL CAMPAIGN 162 AND HYUNDAI ISN'T COVERING IT.

• 10/05/2025· STRUCTURE

  The stationary glass that is in front of the panoramic sunroof shattered for no reason. I found that this has happened to many other people's vehicle like mine. In several incidents, the glass chips fell on passengers in the car when they opened the sunroof. I had a glass repair shop look at it. It will cost $400.00 out of pocket and I don't really want to file a claim to insurance. Can you offer any help?

• 09/28/2023· ENGINE

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving 40 MPH, the vehicle started shaking and with an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was towed back to the residence. The vehicle was diagnosed by a dealer and the contact was informed that the failure was due to a lack of maintenance and oil changes. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 110,000.

• 09/28/2023· STRUCTURE

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while the vehicle was parked, the center console became loosened. The contact stated that the center console started to crack and fall apart. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.

• 09/28/2017· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  MY VEHICLE WAS INVOLVED IN THE ENGINE RECALL WHICH CAUSED THE VEHICLE TO COMPLETELY SHUT DOWN DUE TO ENGINE FAILURE. AFTER HAVING THE ENGINE REPLACED BY A HYUNDAI DEALERSHIP, THE VEHICLE CONTINUES TO INTERMITTENTLY LOOSE POWER WITHOUT NOTICE. ALTHOUGH, THE TACHOMETER READS 7000 RPM, THE SPEED IS 20 MPH WITH THE PEDAL TO THE FLOOR BOARDS. THIS HAPPENS WITHOUT NOTICE AND HAS HAPPENED ON INTERSTATE HIGHWAYS WITH CARS SPEEDING BUY! WE HAVE TO PULL OVER AND SHUT IT OFF AND THEN RESTART. THEN IT WILL BE FINE TIL NEXT THE NEXT TIME. THE LOCAL HYUNDAI DEALERSHIP HAS NOT BEEN ABLE TO CORRECT THE PROBLEM ALTHOUGH THEY HAVE REPLACED SEVERAL THINGS. IT IS AN ONGOING PROBLEM.

• 09/27/2022· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 09/26/2025· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMFire

  What happened: While driving in Montana on September 21, 2025, the cabin suddenly filled with gasoline fumes and the accelerator pedal stopped responding. After pulling over, flames erupted from under the hood and the vehicle was completely destroyed within minutes. The passenger-side door could not be opened from the inside at first, delaying escape and creating a serious safety risk. No warning lights or messages appeared before or during the fire. (1) While driving, gasoline suddenly filled the cabin and the accelerator pedal stopped responding. Within seconds, the vehicle caught fire. The cause appears related to the fuel system, and possibly the ABS module. The vehicle was completely destroyed but remains available for inspection in a private tow lot. (2) The fire spread extremely quickly. Both occupants were nearly trapped inside when the passenger-side door would not open from the inside, delaying escape. The vehicle burned on the shoulder of a busy highway in Montana, posing danger to us and to surrounding motorists. (3) Not after this fire, but a similar problem occurred in 2023 when gasoline filled the cabin and caused the engine to stall. At that time, Hyundai replaced the engine under warranty. (4) No. The vehicle has not yet been inspected by the manufacturer, police, or insurance. It is secured in a private tow lot and is available for inspection. (5) No. There were no warnings at all before or during the failure. Even as gasoline filled the cabin and the vehicle caught fire, the check engine light stayed off and no alerts appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/26/2022· ENGINE

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated, and started shuddering significantly. Additionally, the engine was skipping. There was no warning light illuminated. The contact stated that the failure subsided while driving for an extended period of time. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer who inspected the vehicle and informed the contact that there was no oil leak. The vehicle was then taking to a second dealer, CMA's Colonial Hyundai (2200 Walthall Center Dr, South Chesterfield, VA 23834) where an oil consumption test was performed. The dealer advised the contact to bring the vehicle in every 1,000 miles in order to measure and record the oil consumption. The contact stated that the engine oil low was a 1 quart low per week after the last oil change. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

• 09/18/2018· ENGINE

  MY CAR STARTED MAKING A WEIRD HUMMING SCREECHING NOISE AND THEN THE NEXT DAY IT WOULD NOT START. FOUND OUT THE BEARINGS HAVE FAILED AND CAUSED COMPLETE ENGINE FAILURE. ITS THE SAME PROBLEM WITH YOUR 2011-2013 MODELS SO THE 2014 SHOULD BE INCLUDED IN THAT RECALL. WE HAVE SPENT TONS OF MONEY KEEPING THE CAR UPDATED ON MAINTENANCE FOR COLLEGE AND THIS IS COMPLETELY INAPPROPRIATE FOR A 2014 TO HAVE THIS HAPPEN. THE VEHICLE WAS IN MOTION WHEN THE FIRST NOISE WAS NOTICED THEN PARKED IMMEDIATELY THANK GOODNESS AT HER DORM WHERE THE CAR, THEN WOULD NOT START THE NEXT DAY AND WAS TOWED.

• 09/17/2021· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available and was not expected for up to six weeks. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 09/14/2021· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that the ABS warning light would intermittently illuminate on the instrument panel. The contact received a notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer was notified on multiple occasions about the recall; however, the contact was informed each time that the part was not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. Parts distribution disconnect.

• 09/12/2023· ENGINE

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 30 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,400.

• 09/10/2025· POWER TRAIN,ENGINE

  Owner: [XXX] VIN: [XXX] Vehicle: 2014 Hyundai Santa Fe Sport My daughter purchased this vehicle in April 2025 from a licensed Chrysler dealership. On [XXX], the engine suddenly seized while driving, without warning, and would not restart. This VIN was part of Recall 17V-226 (Hyundai Campaign 162). Dealer records show the recall was closed with inspection only (“engine inspection, oil, dipstick”), not an engine replacement. The failure matches the defect description of the recall (bearing wear from restricted oil flow). Hyundai is refusing to repair it, claiming sludge and “maintenance neglect,” despite my daughter only owning it for 5 months and having an oil change at Hyundai in May 2025. This engine failure proves the prior “inspection” remedy was ineffective. Hyundai is also denying coverage under the lifetime warranty extension (TXXI), which explicitly applies to subsequent owners for bearing failures. This is a serious safety issue. My daughter lost power in traffic, and the vehicle is still unrepaired. This complaint is being submitted on behalf of the registered owner, [XXX] , by her mother [XXX] , who is the primary contact. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/09/2024· ENGINE

  The contact owns a 2014 Hyundai Santa Fe Sport. While the contact's son was driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. The vehicle was driven to the shoulder of the road and the vehicle was turned off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 83,000.

• 09/05/2025· UNKNOWN OR OTHER,ENGINE

  While driving on a steep, narrow grade with no safe shoulder, my 2014 Hyundai Santa Fe Sport suddenly lost all forward power. The engine would rev but the vehicle would not accelerate. I was left stranded in traffic, with cars behind me and nowhere safe to pull off, creating an immediate risk of being rear-ended or rolling back into other vehicles. I had to call for a tow to avoid a serious crash. The vehicle was marked as having all recall campaigns completed, including the rod bearing inspection and knock sensor update, which were supposed to protect against catastrophic engine failure. Clearly, those campaigns were not sufficient to prevent the failure I experienced. At the time of failure, the vehicle displayed the check engine light and drivability symptoms consistent with abnormal combustion and potential bearing damage. Hyundai denied lifetime warranty coverage under the Theta II engine settlement without performing the required inspection. Instead, I was left with an estimate for engine-related repairs that exceeded the value of the vehicle, effectively rendering it a total loss. This failure is exactly what Hyundai’s recall notices describe as a risk: sudden engine failure, loss of motive power, and increased risk of crash. The fact that this happened to my vehicle despite “completed” recall campaigns raises serious concerns about whether the defect remains unresolved and whether Hyundai is adequately honoring its recall and settlement obligations. I am requesting that NHTSA investigate whether Hyundai is improperly denying warranty coverage without inspection and whether vehicles that were marked as repaired under these recalls are still at risk of catastrophic engine failure, stalling, and loss of motive power on public roads. The settlement administrator also works for Hyundai is just referring customers back to Hyundai Customer Care. They are not honoring this CLASS ACTION lawsuit and acting in BAD faith and putting lives at risk.

• 09/05/2025· UNKNOWN OR OTHER

  My drivers side door opened while driving. The latch wouldn’t allow me to close my door.

• 09/05/2023· FUEL SYSTEM, GASOLINE

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that there was an abnormal fuel odor coming from the vehicle when the vehicle was started. Additionally, while driving at approximately 20 MPH, the contact also smelled the fuel odor. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the high-pressure fuel line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 109,000.

• 08/31/2022· ENGINE

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 55 MPH, the vehicle hesitated then stalled. The check engine warning light illuminated. The contact’s husband was able to maneuver the vehicle off the road and restarted the vehicle; however, the contact and her husband then heard a knocking sound coming from the vehicle before the vehicle stalled again. The vehicle was towed to Kelly Tires Services; however, the mechanic was unable to perform a diagnostic test due to the knocking sound. The dealer was notified, and an appointment was scheduled for the vehicle to be diagnosed. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The contact was advised to have the vehicle diagnosed by an authorized Hyundai dealer. The failure mile was approximately 40,000.

• 08/22/2022· ENGINE

  The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP mode with the check engine warning light illuminated. The vehicle started sputtering and failed to accelerate. The vehicle was towed to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer informed the contact that the vehicle had been updated with software under a recall previously; however, the contact had not received the extended warranty that came with the recall remedy. The approximate failure mileage was 118,000.