2014 Ford Fusion

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2025· AIR BAGS,SEAT BELTS

  The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a front driver's side seat belt and seat belt retractor failure. The contact was informed that the front driver's side seat belt retractor and seat belt needed to be replaced. The vehicle was not repaired. The contact was informed that the parts needed to be ordered. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,500.

• 12/30/2022· STEERING

  I was driving my car when our of no where, the power steering stopped functioning and two messages started to flash on my dashboard: "Steering Assist Fault Service Required" and "Service Advancetrac" This was very dangerous as I could not steer the car. Once I was able to get the car home, I scanned it and received these two codes: "C0051 Steering Wheel Position Sensor" "U0420 Invalid Dates Received from Power Steering Control Module (PSCM)"

• 12/30/2022· STEERING

  While driving on the highway, I noticed a "hitch" in the steering. The car would wander one way or the other and when I attempted a normal, minor steering correction, the wheel would hit a "hitch" which would require a little more of a tug to get past the "hitch". It became a real issue to drive the car in a straight line without zig zagging down the road, because minor corrections could not be made without a tug. When I got off the highway onto two way traffic, the issue was more concerning as tugs were needed to be made to keep the car from pulling towards the road centerline into oncoming traffic, then back towards the ditch. The "service advance track " and "uphill assist" warning messages appeared as well as the traction control off icon. The Ford garage indicated the Power Steering Control Module: Replace PSCM (steering gear) includes PMI and transfer outer tie rod ends/ 2 tie rod end nuts and steering shaft bolt + 4 wheel alignment when completed. There have been multiple recalls for this issue but my vin # not included in recall, even though I bought the car new in Michigan and it has remained in Michigan. From the many complaints I see on your sight, this is a known safety issue. Somebody is going to end up getting killed from this issue if they haven't already. Please take this very dangerous situation seriously and force the hand of Ford into recalling all defective vehicles. Ford's bottom line is not more important than even 1 life. Vehicle cannot be safely driven, it is currently at the shop for repair, estimate is over $2,700.

• 12/30/2021· STEERING,AIR BAGS,SERVICE BRAKES

  I was making your left turn into a parking spot and suddenly I've got lights on my dash service advanced track check rear Park aid ABS light on traction control lights on airbag light on and power steering got tight

• 12/30/2020· WHEELS

  TIRE IN FOR SERVICE, FIRESTONE REP STATED LUG NUTS NEED TO BE REPLACED, THEY ARE "MUSHROOMING" WHICH COULD CAUSE AN INABILITY TO REMOVE THE LUG NUTS IN CASE OF ROADSIDE EMERGENCY.

• 12/30/2017· WHEELS

  TIRES WEAR OUT PREMATURELY AT 20-25K MILES IN MY CASE EVERY 10-12 MONTHS. TIRES HAVE BEEN REPLACED EVERY 10-12 MONTHS SINCE CAR WAS NEW. THIS IS NOT NORMAL BY ANY MEANS. SOMEONE IS GOING TO HAVE A BLOWOUT DUE TO THE EXTREMELY FAST WEAR ON THE TIRES. THIS COULD SEVERELY INJURE OR KILL SOMEONE. TIRE PICTURE ATTACHED IS ONE YEAR OLD AND HAS BEEN TYPICAL OF ONE YEAR TIRE WEAR SINCE CAR WAS BRAND NEW.

• 12/30/2014· SUSPENSION

  EARLY ON IN OWNERSHIP AND UNDER HEAVY ACCELERATION FROM A DEAD STOP, THE FRONT TIRES (GOODYEAR EAGLE 235/45R18 98Y) WOULD LOCK, HOP, SKIP UNTIL ACCELERATION REDUCE. AS OF MID-DECEMBER, UNDER EVEN LIGHT ACCELERATION FROM A DEAD STOP GOING UP HILL, THE FRONT TIRES WOULD LOCK, HOP, SKIP. THE DEALERSHIP CONFIRMED THE EXISTENCE OF THE PROBLEM 11/24/2014. THE DEALERSHIP TESTED THE ISSUE PER FORD MOTOR COMPANY AND FOUND THAT FUSIONS WITH THE SAME TIRES PRODUCED THE SAME UNWANTED RESULTS. THOUGH FORD MOTOR COMPANY IS AWARE OF THE PROBLEM, IT WILL NOT AUTHORIZED TIRE REPLACEMENT TO FORD FUSIONS WITH THE ECO-BOOST, 2.L ENGINES VEHICLES. FORD'S POSITION, ACCORDING TO THE DEALERSHIP, IS THAT THE MOUNTED GOODYEAR TIRES ARE SOLD AS "SPORT" TIRES AND AS "SUMMER" TIRES. VIRGINIA HAS FOUR SEASONS AND FORD SHOULD HAVE KNOWN THAT THE MOUNTED TIRES WERE NOT APPROPRIATE FOR THE ANNUAL CLIMATE CHANGES IN THIS STATE. *JS

• 12/29/2022· FUEL/PROPULSION SYSTEM

  My engine light came on. Code is PP0456 - evap leak. Dealer found that gromet/seal on tank is failing. This part is not serviceable, so the entire fuel tank needed to be replaced. After dealer discount, the cost was $2242.24. Dealer is Larry H. Miller Ford, Mesa, AZ, phone (480) 530-9600. I have owned many Ford vehicles since 1978 and never experienced such an expense. In my opinion, this is a design issue since the rubber seal is not serviceable. This experience is causing me to lose faith in the Ford brand. Is FMC willing to assist with this expense? Please note - this vehicle has only been serviced at the dealership.

• 12/29/2022· STEERING

  The contact owns a 2014 Ford Fusion. The contact stated while starting the vehicle, the steering wheel seized. The contact stated that while reversing or driving forward, the steering wheel failed to respond. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was contacted and referred her to the NHTSA Hotline. The approximate failure mileage was 103,000.

• 12/29/2015· STEERING

  I STARTED THE CAR AND HAD TO WARNING LIGHTS COME ON. ONE WARNING FOR STEERING ASSIST FAULT, AND THE OTHER FOR SERVICE ADVANCETRAC. I READ ONLINE THAT FORD IS RECALLING CARS SAME YEAR AND MODEL FOR THE SAME ISSUES. BUT NO RECALL FOR MINE - WHY??

• 12/28/2023· ENGINE AND ENGINE COOLING,ENGINE

  The contact owns a 2014 Ford Fusion. The contact initially discovered that the engine was consuming an excessive amount of coolant. There was no warning light illuminated. Upon inspection, the contact discovered that the coolant level was low; however, the contact later discovered that the coolant level was low again soon after topping off the coolant reservoir. The contact stated that the check engine warning light was illuminated. Upon inspection, the contact discovered that coolant was leaking into an engine cylinder. The dealer was notified of the failure and was given an estimate for a diagnostic test. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline. The vehicle was not repaired. The failure mileage was approximately 108,000.

• 12/28/2021· STEERING

  I purchased the car from Carvana in February of 2021. 2 months after purchase there were issues with the steering. I brought it to a mechanic to find out that the bolts had corroded and were completely sheared off causing the steering gear motor to be seperated from the steering gear. I found that this make and model (and year) of my vehicle is well known for this exact issue and was subject to a recall in august of 2019 (recall number 19V632000) however my VIN is not flagged as having this issue (which it clearly does as i cannot even drive my car now). My car was originally sold in Michigan and according to the carfax has remained in areas where road salt would be an issue for the bolts in question. I have contacted Ford and been told there is nothing they can do. It is now a very costly fix and i still owe on the car. It is clear that the recall needs to be expanded to additional VINs immediately. Incident date reflects date car was officially diagnosed at an official ford service center. Ford uses sub par bolts and as such a system that should last the life span of the car did not and i am left paying. The diagnostic report was vague and wrong - a recall fix was never completed

• 12/28/2020· ELECTRICAL SYSTEM,STRUCTURE,ENGINE

  BACK UP CAMERA WOULD BE IN PARK. AS SONN AS I PUT THE CAR IN REVERSE THE SCREEN WOULD GO BLACK OTHER TIMES IT WOULD GO IN AND OUT. SUNROOF SEAL IS LEAKING!!! ENGINE- I NOTICES WHEN IM AT THE STOP LIGHT TURNS GREEN MY VEHICLE TAKE A FEW SECONDS TO ACCELERATE, IT MAKES A HORRIBLE PULL STRAIGHTFORWARD MOTION. I NOTICES THE BODY PAINT CHIPS HORRIBLE IN ODD PLACES ON THE VEHICLE.

• 12/28/2019· POWER TRAIN

  A PART FOR MY CARS 'SHIFTING CABLE' HAS BEEN RECALLED SEVERAL TIMES, PRIOR TO THE RECALL I HAD TO PERSONALLY PAY OUT OF POCKET TO REPLACE SAID SHIFTING CABLE. AT THIS TIME MY CAR CONTINUES TO HAVE SEVERE/DANGEROUS SHIFTING PROBLEMS. EX: WHEN I'M DRIVING AND IT'S NEEDS TO SHIFT GEARS THE CAR JERKS INCREDIBLY HARD. WHEN I STOP AT A STOP SIGN AND ATTEMPT TO ACCELERATE I GET NOTHING LIKE THE CAR HAS SHIFTED TO NEUTRAL. PEDAL TO THE FLOOR CAR WILL NOT GO. AS YOU CAN SEE THIS CAN/COULD CAUSE A SEVERE WRECK, HURTING MY SELF MY CHILDREN, AND OTHER DRIVERS. THIS PART I CAN NOT AFFORD TO REPLACE AS EVERY TIME I TAKE THE VEHICLE TO FORD THE PIECE THAT HAS BEEN RECALLED IS NOT SPECIFICALLY THE PROBLEM BUT IN THE SAME AREA. I'M AT A LOSS ON HOW TO HANDLE THE SITUATION. I'M REACHING OUT WITH GREAT CONCERN.

• 12/28/2019· POWER TRAIN

  BUSHING WITH TRANSMISSION CABLE CAME OFF, WITH IT IN GEAR, EVEN THO SHIFTED INTO PARK, ITS A KNOWN RECALL ON OTHER MODELS BUT THIS ONE IS NOT RECALLED, AND I HAD TO PAY FOR THIS TO BE FIXED. NOT RIGHT

• 12/28/2017· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  POWER STEERING STOPS SUDDENLY AFTER ADVANCE TRAC WARNING APPEARS MAKING CAR DANGEROUS TO DRIVE. OCCURS BOTH STATIONARY AND WHILE DRIVING. POWER STEERING AND ADVANCE TRAC STOP WORKING.

• 12/28/2015· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  I DRIVE A 2014 FORD FUSION SE WITH A 1.6L ECOBOOST AND A 6 SPD MANUAL TRANSMISSION. IT HAD APPROXIMATELY 40,500 MILES AT THE TIME OF THE INCIDENT. UPON REACHING A SPEED OF 35-40 MPH WHILE ACCELERATING (I SHIFT AT 2500 RPM'S) I HEARD TWO CHIMES SIMILAR TO THE CHIMES THE CAR MAKES WHEN I START IT. ONCE THE CHIMES FINISHED SOUNDING MY INSTRUMENT PANEL WENT BLACK EXCEPT FOR THE NEEDLES WHICH ALL CAME TO A REST INTO THE "OFF" POSITION". THEY STILL REMAINED LIT. I HAD NO DASHBOARD LIGHTS. MY CAR LOST POWER AT THE SAME TIME AND THE STEERING BECAME SLIGHTLY HARDER THAN NORMAL. THERE WAS A VERY SMALL AMOUNT OF THROTTLE RESPONSE AND THEN NO RESPONSE. I WAS ABLE TO COAST ONTO A SIDE STREET WHERE THE CAR COMPLETELY WENT DEAD BY THE TIME I CAME TO A STOP. BEFORE COMING TO A STOP MY BRAKE PEDAL PUSHED DOWN EASIER THAN NORMAL. AT SOME POINT BEFORE COMING TO A STOP MY CHECK ENGINE LIGHT CAME ON AND THEN WENT OFF ONCE THE CAR DIED. AFTER STAYING STOPPED FOR A FEW SECONDS I RESTARTED THE CAR AND CONTINUED DRIVING WITH NO ISSUES SINCE. WHEN THE CAR LOST POWER AND DIED THERE WAS NO STUTTERING OR STALLING. THE CAR SHUT ITSELF OFF VERY SMOOTHLY. THE NEXT DAY I TOOK THE CAR TO MY LOCAL FORD DEALER AND THEY PROMPTLY LOOKED AT IT. AFTER CONDUCTING A COMPUTER DIAGNOSTIC CHECK I WAS INFORMED THAT THERE HAD BEEN A, 'THROTTLE BODY INCIDENT'. I WAS ALSO INFORMED THAT IT APPEARED THAT THE AIR FILTER HAD NOT BEEN PROPERLY SEATED INTO ITS HOUSING WHEN CHANGED AT THE 30K MILE MAINTENANCE INTERVAL. THEY CONDUCTED FURTHER PINPOINTING AND LOCATED PARTICLES INSIDE THE THROTTLE BODY WHICH THEY CLEANED OFF. THE DEALER UPDATED THE PCM AND CONDUCTED A SATISFACTORY ROAD TEST. SINCE THE INCIDENT I HAVE PUT SEVERAL HUNDRED MILES ONTO THE CAR WITH NO ISSUES. I WAS FORTUNATE THIS OCCURRED ON A ROAD WITH LIGHT TRAFFIC AND WHILE NOT TRAVELING AT HIGHWAY SPEED.

• 12/27/2017· STEERING

  LOUD CREAKING SOUND WHICH SOUNDS LIKE PARTS BREAKING FROM LOWER FRONT AREA OF THE CAR WHEN THE STEERING WHEEL IS TURNED MOST OF THE WAY TO EITHER THE LEFT OF THE RIGHT. FORD DEALERSHIP SAYS IT IS A SIGN THAT THE RACK & PINION WILL FAIL. SUDDEN LOSS OF THE POWER ASSIST COULD SURPRISE OR OVERPOWER THE DRIVER, LEADING TO A CRASH. BREAKAGE OF THE STEERING GEAR MIGHT CAUSE LOSS OF STEERING FUNCTIONALITY, LEADING TO A CRASH AS WELL.

• 12/27/2016· SERVICE BRAKES

  THE FIRST TIME I DROVE THIS CAR ON LESS THAN ONE INCH OF SNOW, IT SLID THROUGH TURN. I WAS DRIVING WEST ON HWY 30 AT AROUND 40 M.P.H., SLOWED AND ENTERED TURNING LANE TO TURN NORTH ONTO HWY 21. WHEN I BRAKE, CAR SLID SO I APPLIED BRAKES A LITTLE FIRMER. THE ABS WERE ACTIVE AND MAKING THE BING-BING-BING NOISE THEY MAKE, BUT CAR SLID THROUGH NORTHBOUND LANE, STOPPING FINALLY WITH CAR OVER YELLOW CENTER LINE OF SOUTHBOUND HWY 21 TRAFFIC. THANK GOD THERE WAS NO CAR SITTING AT THE INTERSECTION, BECAUSE I WOULD HAVE HIT THEIR DRIVER'S SIDE. I HAVE HAD ZIMMERMAN FORD IN CEDAR RAPIDS, IA LOOK AT MY BRAKES TWICE NOW, WITH NO RESOLUTION. I EVEN REPLACED TIRES AFTER THIS EVENT AND HAD ONE OF THEIR SERVICEMEN TELL ME THEY HAD THE SAME ISSUE WITH HIS FUSION. HE TOO, REPLACED THE TIRES, WHICH HAD NO EFFECT. THE BRAKES GRAB WITH FORCE WHENEVER THEY GET MOISTURE ON THEM, FROM RAIN, DEW, OR SNOW. THE DEALER HAS BEEN MADE AWARE OF THIS ISSUE, BUT DON'T CARE. I FEEL I AM GOING TO DIE IN THIS CAR AND AM SCARED TO DEATH TO DRIVE IT IN ANOTHER IOWA WINTER, BUT HAVE NO CHOICE. THE TRACTION CONTROL SUCKS ALSO, THE CAR SPINS ON WET GRASS OR RAINY INTERSECTIONS, AND EVEN SHALLOW MUD PUDDLES. I FEEL THE BRAKES AND TRACTION CONTROL ON THESE FUSIONS REQUIRE INVESTIGATION BEFORE SOMEONE LOSES THEIR LIFE FROM THESE ISSUES. THANK YOU *TR

• 12/26/2019· POWER TRAIN

  TL* THE CONTACT'S MOTHER OWNS A 2014 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE THE VEHICLE WAS IDLING, IT WOULD STALL AND SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DID NOT IMMEDIATELY RESTART AFTER EXPERIENCING THE FAILURE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TWICE WHERE THE VEHICLE WAS SERVICED; HOWEVER, THE FAILURE CONTINUED EACH TIME. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.

• 12/26/2016· STRUCTURE

  CAR DOOR LATCH UNEXPECTEDLY STOPPED WORKING. I PARKED AT A CONVIENT STORE AND CLOSED MY DOOR. MY DOOR WILL NOT STAY CLOSED AND NOW I CAN NOT SECURE MY CAR, NOR CAN I SAFELY DRIVE THE VEHICLE.

• 12/24/2022· ELECTRICAL SYSTEM

  I went to a dealership in north Vernon Indiana and I was told when the parts come in I’ll get a call no one called me to notify me about any parts to fix my recall I never gotten my door latches fixed.

• 12/23/2021· SERVICE BRAKES

  I do not personally own vehicle, this vehicle is owned by my Government agency employer and vehicle is assigned to me along with responsibility for maintenance and repairs. 12/23/2019 brake pedal went all the way to floor while exiting a parking space. Shortly thereafter, brake system warning light illuminated, along with low brake fluid message and a warning chime. Was able to safely re-park vehicle with almost no system pressure remaining. Had vehicle towed to repair facility, culprit was rotted and ruptured L/F hose to caliper. 12/22/2021, almost exactly 2 years to the day the exact same events unfolded. Again had vehicle towed due to almost no remaining system pressure, and again problem is a rotted and ruptured L/F hose to caliper. This is a serious and now apparently recurring safety issue. Both times I was fortunate that failure occurred while exiting a parking space in areas with minimal traffic, and was able to safely re-park vehicle. Next time I may not be so fortunate.

• 12/22/2022· UNKNOWN OR OTHER

  The Climate Control Computer fails to stay on recirculation mode when heating causing driver to press every 15 minutes while driving putting driver and other drivers at risk because of having to look off road while pressing. Ultimate Ford dealership has inspected and attempted to repair the problem but did not during the warranty period. The dealership has barred me from having service completed in the local area within a one-hour drive from my home from merely the fact that they could not repair the problem. Now, several recalls which are not safe on my car cannot be repaired because of their immature behavior. There was no warning about this problem beforehand. No receipts but letter to Ford attached.

• 12/22/2020· LATCHES/LOCKS/LINKAGES

  MY TRUNK KEEPS POPPING OPEN. IT DOES NOT MATTER IF MY CAR IS IN MOTION OR PARKED. THE DOORS UNLOCK/LOCK WHEN TRUNK POPS OPEN AND THE LIGHTS FLASH (AS IF WALKING OUT TO YOUR CAR AND HITTING UNLOCK ON KEY FOB). IT SEEMS TO HAPPEN MORE OFTEN IN DIRECT SUNLIGHT BUT DOES HAPPEN DURING THE NIGHT AS WELL.

• 12/22/2019· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  TURN SIGNALS SUDDENLY DID NOT FUNCTION/WIPERS ALSO NON -FUNCTION - STEERING WHEEL BUTTON CONTROLS - NON- FUNCTION DID SOME INTERNET RESEARCH AND SEVERAL HAD THE SAME ISSUE HAPPEN - SEVERAL FORD TECHS RESOLVED WITH CYCLING THE HIGH BEAMS ON THE VEHICLES- I DID THE SAME AND RESOLVED THE ISSUE AS WELL- THIS IS A SAFETY HAZARD AND FELLOW FORD FUSION OWNERS NEED TO BE ALERTED THIS CAN HAPPEN SUDDENLY .

• 12/22/2017· POWER TRAIN

  I PULLED INTO THE PARKING SPACE PUT MY CAR IN PARK GOT OUT WENT TO GO INTO MY JOB THANKFULLY I HAPPENED TO LOOK BACK AND NOTICED MY CAR ROLLING THE TRANSMISSION CABLE SHIFTER BROKE I THINK THIS NEEDS TO BE A RECALL BECAUSE WHAT IF SOMEBODY'S KIDS GOT OUT OF THE CAR AND WALKED BEHIND IT AND IT STARTED ROLLING; YOU PUT IT IN PARK YOU THINK THAT'S WHAT YOU DID AND I HAVE READ AFTER GOOGLING IT THIS IS A BIG ISSUE IT'S GOING TO END UP BEING IGNORED TILL SOMEBODY GETS HIT BY THEIR OWN CAR OR A KID , EVEN AN ANIMAL OR ROLLS INTO AN OBJECT OF SOME SORT

• 12/22/2017· STEERING

  PULLING OUT OF DRIVE WAY AFTER IT WAS STATIONARY OVER NIGHT. I GOT A "STEER LOSS STOP SAFELY" MESSAGE ALONG WITH HILL ASSIST AND TRACTION CONTROL ALL FAILING AT THE SAME TIME. SAFETLY CONCERN AS I CANNOT TURN THE WHEEL LUCKILY IT HAPPENED AT HOME NOT ON THE HIGHWAY.

• 12/22/2016· ELECTRICAL SYSTEM

  COMPLETE ELECTRICAL POWER FAILURE DUE TO PERSISTENT DRAIN ON BATTERY. AFTER JUMPSTART, CAR WAS OPERATIONAL; HOWEVER, THERE IS INTERMITTENT FAILURE WHEN THE CAR IS NOT IN USE FOR 24 HOURS. INTERMITTENT HARD FAULT WITH DTC P0887 IN SOBDMC (SECONDARY ON BOARD DIAGNOSTICS MODEL C). BELOW ARE A SUBSET OF DTC CODES: DTC MODULE B10D7:87 BCM B1287:11 BCM P0887:00 SOBDM-C P1934:87 BCM P1A10:00 BCM U0140:00 PSCM U3001:00 BECM U3003:13 PSCM U3003:16 BECM U3003:16 BCM THERE IS LIMITED COVERAGE BY THE MANUFACTURE (POST 36K MILES) AND THE CONSUMER IS RESPONSIBLE FOR THE EXTENSIVE DIAGNOSTICS AND REPAIR. THE COMPLEXITY OF THE PLUG IN HYBRID CAR AND THE CURRENT SERVICE MODEL ARE INCONSISTENT. THIS IS A BIGGER PROBLEM THAN MOST RECOGNIZE.

• 12/21/2018· VEHICLE SPEED CONTROL

  GAS PEDAL COMPLETELY BROKE OFF WHILE I WAS DRIVING IN HEAT TRAFFIC ON A RAINY MORNING. NO ONE AT FORD OR THE DEALERSHIP SHOWS ANY INTEREST IN REPLACING THE DEFECTIVE PLASTIC GAS PEDAL; NOT TO MENTION WHAT HAPPENED. THEY ACT AS THOUGH THIS IS A NORMAL MALFUNCTION. *TR

• 12/21/2018· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  WELL FIRST OFF THE TRACTION NO HILL ASSIST INDICATOR CAME ON OUT OF NOWHERE AND 2 DAYS LATER MY POWER STEERING HAVING PROBLEMS AND THING IT WENT OUT AS SOON AS I MADE IT HOME BECAUSE THAT WOULD OF BEEN A BAD SITUATION. AND TO THINK IT'S AN EASY FIX WHEN YOU GETTING CHARGE AN ARM AND A LEG JUST NOT RIGHT AT ALL THIS IS AN SERIOUS PROBLEM THAT SHOULD HAVE A RECALL.

• 12/21/2018· STEERING

  MY RACK AND PINION STEERING GEAR ON MY 2014 FORD FUSION WENT OUT I GOT IT REPLACED JUST FOR IT TO MESS UP FIVE MONTHS LATER I TOOK IT BACK INTO THE SHOP TO GET MORE INFORMATION THEY SAY THE COMPUTER OF THE STEERING RACK ISNT COMMUNICATING PROPERLY WITH THE MASTER COMPUTER IN THE CAR

• 12/21/2015· SEAT BELTS

  THERE IS A PLASTIC SHIELD RIGHT INSIDE THE SEAT BELT BUCKLE BOTH OF THESE ON BACK SEATS HAVE COME LOOSE (I USE BOOSTER SEATS) IT REQUIRES A LONG NEEDLE NOSE PLIERS TO GET THIS PART OUT OF THE INSIDE OF THE BUCKLE IN ORDER FOR THE SEATBELT TO WORK AGAIN... WHEN YOU ARE AND ABOUT THAT MEANS YOU HAVE NO USE OF THE SEATBELT UNTIL YOU CAN GET HOME TO REMOVE THIS PIECE. IE KID NOT RESTRAINED DATE BELOW IS 2ND / TIME BUCKLE

• 12/20/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2014 Ford Fusion. The contact stated that while parked, it was discovered that the vehicle was slowly losing coolant. The failure became a reoccurring failure. The vehicle was taken to a local dealer however, a diagnostic test was pending. The vehicle was not repaired. The manufacturer was notified of the failure and referred to the NHTSA Hotline for assistance. The contact referenced an unknown manufacturer’s recall that was related to the failure; however, the manufacturer confirmed that the VIN was not associated. The approximate failure mileage was 47,000.

• 12/20/2022· SERVICE BRAKESCrash

  2014 Ford Fusion front brake line burst without warning leaving the vehicle with no braking power and low brake fluid light on.

• 12/20/2021· STEERING,ELECTRICAL SYSTEM,ENGINE

  I JUST BOIGHT THIS CA 10/22/21 FROM A LOCAL DEALERSHIP, I REALIZED THE CAR HAD ISSUES BY THE 3RD DAY AFTER WHEN THE CAR HAD A FRONT TIRE BLOWOUT AND AFTER I REPAIRED BOTH TIRES ON DRIVERS SIDE I CONTACTED THE DEALERSHIP TO TALK TO THEM ABOUT THE ALIGNMENT CAUSE THE CAR WAS PULLING. THE DEALERSHIP HAD THERE AUTOMOTIVE SPECIALIST DRIVE THE VEHIACLE.THE DIAGNOSIS TO MY COMPLAINT WAS THAT THE VEHICLE WAS FINE AND WOULD MAKE TO CALIFORNIA AND BACK. ABOUT A WEEK LATER THE CAR WAS GIVING ME ERROR THAT THE CHARGING SYSTEM NEEDED ATTENTION. THE DEALERSHIP HAS GIVEN ME LIMITED WARRANTY WHEN I PURCHASED BUT HAVE A STRICT RULE ABOUT BRINGING IN VEHICLE BY 9AM BUT I WAS UNABLE TO GET A SCHEDULED DATE CONFIRMED SO I TRIED CHARGING THE BATTERY WITH CABLES AT THAT POINT THE CABLES CAUGHT ON FIRE AFTER DIFUSING THAT ISSUE I WAS ABLE TO JUMP CAR AND GET HOME THE NEXT DAY I PURCHASED A BATTERY CHARGER AND CHARGED MY BATTERY AT HOME FOR 24 HOURS . I APPPLIED BATTERY IN THE CAR THE DAY AFTER AND WEMT TO TEST DRIVE IT, IT LEFT ME STRANDED AND I HAD TO HAVE IT TOWED HOME THE CAR HAD COMPLETELY SHUT DOWN AT THAT POINT SO I TOOK IN MY OWN HANDS TO JUST SEND IT TO THE LOCAL FORD DEALERSHIP INSTEAD OF THE DEALERSHIP WHERE I BOUGHT CAR FROM CAUSE THE LENGTH OF TIME IT TAKES TO GET THEM TO CALL YOU BACK IS LENGTHY AND I NEED TO GET TO WORK AND BACK ITS IMPORTANT SO I HAD CAR TOWED FROM MY HOME TO MAXWELL FORD. I ALSO HAD LEARNED OF 6 RECALLS THAT HAD BEEN LEFT UNATTENDED TO SO I FIGURED I WOULD GET THOSE FIXED AT THE SAME TIME AS THE ISSUE WITH THE BATTERY . THE VEHICLE HAS BEEN IN THE SHOP SINCE THE 11TH OF DECEMBER WITH NOW A COST OF ALMOST 5600 DOLLARS AND THATS WHERE I AM WITH THINGS.

• 12/20/2018· STEERING

  TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 25 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO VICTORY LAND FORD (903 OLD RTE 66 N, LITCHFIELD, IL 62056, 217-324-3965) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

• 12/19/2020· ENGINE,FUEL/PROPULSION SYSTEM

  AS I WAS DRIVING ON THE HIGHWAY AT 65MPH MY CAR STOPPED ACCELERATING AS I WAS DRIVING. I HAD TO CUT MY CAR OFF AS TO 'RESTART' IT WOULD ALLOW ME TO DRIVE A SHORT DISTANCE. THANK GOODNESS I WAS NOT FAR FROM HOME. THIS HAS NEVER HAPPENED AND I HAD NO WARNING OR INDICATION THAT SOMETHING WAS WRONG. I JUST GOT AN OIL CHANGE 2 WEEKS AGO AND I KEEP UP ON MAINTENANCE ON MY VEHICLE. I WENT TO THE INTERNET AND RESEARCHED THE ISSUE AND I CAME ACROSS A BUNCH. THIS IS AN ISSUE THAT SHOULD BE RECALLED BECAUSE THIS CAN CAUSE A HEALTH AND SAFETY HAZARD WHILE DRIVING.

• 12/18/2019· STEERING,POWER TRAIN,SEAT BELTS

  DIDN'T RECEIVE ANYTHING ABOUT THIS PROBLEM WHATSOEVER.

• 12/18/2018· POWER TRAIN

  CAR DIES WHEN I STOP AT STOP SIGNS OR RED LIGHT ON COLD MORNINGS. ON CITY STREETS GOING TO WORK. CAR TAKEN TO AUTO CENTER 12-18-18 & PROBLEM FOUND. I WAS TOLD ONLY FORD DEALERSHIPS COULD REPAIR. 35A-P061B:00:47-FOUND AN INTERNAL FAILURE IN THE POWER TRAIN CONTROL MODULE. CORRECTION/ACTION TAKEN- REFER TO DEALER FOR REPAIR-PROGRAMMABLE MODULE

• 12/18/2014· STEERING,ELECTRICAL SYSTEM

  ON AT LEAST 3 OCCASIONS WHEN TURNING LEFT USUALLY A HARD LEFT TURN AND USUALLY WHEN I PARK THE POWER STEERING GOES OUT AND THE DASH LIGHTS UP. IT HAS BEEN TO THE DEALER 3 TIMES AND THEY CANNOT FIND A PROBLEM BUT IF THE STEERING GOES OUT ON A TURN AT A HIGHER SPEED IT COULD CAUSE AN ACCIDENT. THE DEALER SAID WHEN THE PROBLEM HAPPENS AGAIN TO DRIVE STRAIGHT TO THE DEALERSHIP AND DON'T TURN OFF THE CAR AND THAT ONLY WORKS IF THEY ARE OPEN. I AM CONCERNED!!! *TR

• 12/17/2019· POWER TRAIN

  SHIFT CABLE KEEPS COMING OFF

• 12/17/2015· STEERING,POWER TRAIN

  I STARTED TO EXPERIENCE HARSH GEAR SHIFT ON DECEMBER 13, 2015 EVERY TIME I PUT THE CAR IN REVERSE. ALSO, WHEN I REACHED 20MPH AND 40MPH I FELT THE HARSH GEAR SHIFT AND THE CAR WOULD JERK FORWARD. I TOOK MY CAR TO THE DEALERSHIP ON DECEMBER 14, 2015 AND THEY SAID THE MOUNT FOR THE TRANSMISSION WAS BROKEN. THE TECHNICIAN WASN'T THERE TO CHECK OUT THE CAR IN ORDER TO DETERMINE IF IT WAS MECHANICAL OR NOT, BUT THEY DID THE WORK ON THE CAR ANYWAY AND ON DECEMBER 16, 2015, THE DEALER CALLED TO SAY THE CAR WAS READY. IT WAS VERY OBVIOUS THEY DID NOT TEST DRIVE THE CAR AFTER SUPPOSEDLY REPAIRING THE MOUNT BECAUSE MY CAR WAS DOING THE SAME THING, EXCEPT WORSE. WHEN I TOOK IT BACK THE NEXT DAY, THE TECHNICIAN WAS THERE AND SAID IT IS A MECHANICAL PROBLEM. I ASKED FOR A LOAN SINCE THEY SAID A PART HAD TO BE ORDERED AND THEY WOULD NEED TO KEEP MY CAR FOR A FEW DAYS AND I WAS TOLD I COULDN'T GET A LOANER. INSTEAD, THE DEALER SAID MY CAR WAS DRIVABLE AND DID DELIVER GOOD CUSTOMER SERVICE. IT FELT AS THOUGH HE WAS TRYING TO TAKE ADVANTAGE AND NOT TAKE CARE OF THE CUSTOMER. THEN HE PROCEEDED TO TELL ME THERE MIGHT BE A FURTHER PROBLEM, BUT COULD NOT TELL ME WHAT IT WAS. I AM EXTREMELY DISSATISFIED WITH FORD. I HAD THE CAR SINCE MARCH 2014 AND SHOULDN'T BE EXPERIENCING A TRANSMISSION PROBLEM LESS THAN 2 YEARS LATER. THERE WAS ALSO A RECALL ON THE STEERING BOLTS AND I DIDN'T RECEIVE NOTIFICATION OF THE RECALL.

• 12/16/2021· STEERING

  The contact owns a 2014 Ford Fusion. The contact stated that at start-up the “Steering Assist Default Service Alert” and “Service Advance Trac” messages were displayed. The contact stated that the power steering assist was unavailable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering gear housing had detached due to corrosion and needed to be replaced. The dealer referenced NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,490.

• 12/16/2020· POWER TRAIN

  TRANSMISSION SHIFT CABLE BUSHING FAILED. CAR WAS IN 'REVERSE'. BRAKE APPLIED AND CAR SHIFTED TO DRIVE. WHEN BRAKE WAS RELEASED THE CAR DROVE BACKWARDS AND REMAINED IN REVERSE. BRAKES WERE IMMEDIATELY APPLIED AND CAR SHIFTED TO PARK. WHEN BRAKE WAS RELEASED, CAR AGAIN DROVE BACKWARDS, REMAINING IN REVERSE. BRAKES APPLIED AND CAR WAS TURNED OFF. DASH STILL INDICATED CAR WAS IN REVERSE, BUT SHIFTER WAS IN PARK. PARKING BRAKE APPLIED. CAR WOULD NOT START AGAIN BECAUSE TRANSMISSION WAS STUCK IN REVERSE. DESPITE RECALL # 19S16, MY VIN# IS NOT LISTED, DESPITE AN IDENTICAL PROBLEM. DEALER REFUSED SERVICE UNDER RECALL, AND REPAIRS NEEDED TO BE DONE OUT-OF-POCKET. CAR WAS SERVICED AT AMERICAN TIRE AND AUTO. LLC, 426 U.S. 206 #1, HILLSBOROUGH, NJ. (908) 281-7500 FAILURE OF THE TRANSMISSION SHIFT CABLE BUSHING WAS CONFIRMED.

• 12/15/2022· ENGINE AND ENGINE COOLING

  The contact owns a 2014 Ford Fusion. The contact stated while driving 65 MPH, the check engine warning light illuminated. Additionally, there was abnormal sounds coming from the vehicle. The contact pulled over and had the vehicle towed to the dealer. The contact was informed that the coolant might be leaking into the engine; however, the mechanic was unsure. The dealer was contacted and stated that the vehicle was not under recall for the failure. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 102,000.

• 12/15/2021· STEERING

  Driving my 2014 Ford Fusion I lost power steering when making a right hand turn almost causing me to lose control of the vehicle and almost hit a full bus stop. I have heard a number of people that have had the same issue, Ford recalled this for previous model years.

• 12/15/2020· STEERING

  TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING ASSIST FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

• 12/15/2015· STEERING

  POWER STEERING WENT OUT, FIRST TIME FORD LOOKED AT IT AND COULD NOT IDENTIFY THE PROBLEM, SAYING THERE WAS "NO CODE" SHOWING UP, AND THAT THEY "RESET" THE ELECTRONICS. 1 WEEK LATER, POWER STEERING WENT AGAIN OUT AT 75MPH, CREATING A VERY SCARY AND UNSAFE ISSUE.

• 12/14/2020· LATCHES/LOCKS/LINKAGES

  TRUNK POPPING OPEN, STEERING RECALLS, FIRE HAZARD FROM CHARGING CABLE. THESE ARE SAFEFY ISSUES I WOULD LIKE TO GET FIXED!!