2014 Ford Focus

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· ENGINE

  CAR SHUDDERS ON ACCELERATION FROM A STOP AND JERKS AND LUNGES UPON ACCELERATION FROM A SLOWDOWN. TRANSMISSION SLIPS GEARS AND ALSO HITS A DEAD SPOT CAUSING A LACK OF ACCELERATION AROUND GEAR 2-3. RPM'S REV UP WITH NO ACCELERATION AND THEN DROPS QUICKLY WITH A HESITATION BEFORE A REDUCTION OF SPEED. CAR CAN LUNGE WHEN PRESSING ACCELERATOR WHEN YOU DON'T WANT IT TO GO THAT HARD AND THE OPPOSITE HAPPENS ON HIGHWAY MERGES WHEN YOU NEED THE CAR TO GO AND IT WON'T DUE TO THE TRANSMISSION BOTTOMING OUT. PROBLEMS GET WORSE THE LONGER AND FARTHER YOU DRIVE THE CAR. HAD AT THE DEALER 3 TIMES NOW, REPROGRAMMED CLUTCH LAST TIME BUT SAY THE ISSUES FOUND ARE "NORMAL" AND THAT FORD MADE THE TRANSMISSION TO DO JUST AS THE PROBLEMS STATE TO MAKE THE CAR FEEL MORE LIKE A MANUAL THAN AN AUTOMATIC. THIS CAR IS AN ACCIDENT WAITING TO HAPPEN AND FORD ISN'T DOING ANYTHING ABOUT IT. *JS

• 12/30/2024· POWER TRAIN

  Customer experienced sluggish performance and failed starts along with computer error code P0456. Independent mechanic found open recall for canister purge valve associated with error code. Two different ford dealerships in Massachusetts indicated that the vin number associated with the recall was not covered. As a result, Ford failed to honor recall notice for canister purge valve. A year later, Ford mailed a notice to owners regarding this recall. Consumer called ford and was instructed to apply for a refund under the recall by visiting the very dealerships that denied recall services previously. This represents a failure by ford motor company to effectively comply and address a federally mandated recall causing consumers to pay for repairs and then request a refund.

• 12/30/2024· POWER TRAIN

  The contact owns a 2014 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle shuddered and jerked while accelerating. The check engine warning light illuminated with the message “Transmission Failure" displayed. The vehicle was towed to a dealer three times and it was diagnosed and determined that the clutch, TCM, and the clutch actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,000.

• 12/30/2022· UNKNOWN OR OTHER

  Car just stopped on a 5 lane highway while waiting at traffic light. Car just stopped and would not go forward. All lights came on. Police officer helped get car off of highway and pulled Into a business parking lot. Mechanic looked at vehicle, police officer also looked as well as a few others. Noone could get car started. Friend ended up having to take my 16 yr old son home. This is holiday weekend so dealership not open until next year. Car will need to be towed to dealership for repairs. Car is not recognizing any drive reverse etc...is not safe to drive. All lights came on on the dashboard. Check engine oil light etc...

• 12/30/2019· POWER TRAIN

  THE VEHICLE IS HAVING HARD JERKING/SHUTTERING DUE TO A CLUTCH MALFUNCTION DURING FIRST AND SECOND GEAR. FOR A WHILE I'VE HAD THE SAME JERKING (SOMETIMES VERY BAD) THAT EVERYONE ELSE HAS HAD DUE TO A CLUTCH MALFUNCTION. I RECEIVED A LETTER FOR THE RECALL FROM FORD AND WHEN I WENT TO HAVE THE CLUTCH FIXED THE DEALERSHIP CALLED TO INFORM ME THAT I WAS NOT ELIGIBLE DUE TO HAVING A BRANDED TITLE. THE DEALERSHIP LOOKED UP MY VIN NUMBER WHEN I WAS MAKING AN APPOINTMENT AND PROCEEDED TO TELL ME AFTER I DROPPED MY CAR OFF AND THEY HAD IT FOR THE WHOLE DAY.THE REASON MY CAR IS A BRANDED TITLE IS DUE TO COSMETIC DAMAGE, NOTHING TO DO WITH THE FRONT OF THE CAR. ALL OF THE PARTS ON THE CAR ARE THE ORIGINAL MANUFACTURED PARTS. THIS BEING SAID, I'M HAVING A CONCERN THAT EVEN THOUGH THE CLUTCH IS THE EXACT SAME AS OTHERS WITHOUT BRANDED TITLES I AM NOT ALLOWED TO GET IT FIXED EVEN AND THE PART MALFUNCTIONING WAS FORDS OWN DOING.

• 12/30/2015· ENGINE

  THE CAR SHUDDERS UPON ACCELERATION FROM A STOP; CHANGING GEARS MORE LIKE A MANUAL TRANSMISSION THAN THE AUTOMATIC TRANSMISSION THAT IT IS. ALSO, THE CAR BEGAN SHAKING AND SHUDDERING DURING RIGHT HAND TURNS. SO FAR, THIS IS AN INTERMITTENT PROBLEM. THE ACCELERATION FROM SLOW SPEEDS AND FROM A STOP IS DANGEROUSLY SLOW AND NEARLY UNRESPONSIVE AT TIMES. *JS

• 12/30/2015· ELECTRICAL SYSTEM

  WHILE ACCELERATING IN TRAFFIC YESTERDAY EVENING A WARNING APPEARED ON THE DISPLAY PANEL "STOP SAFELY NOW". I WAS UNABLE TO EXIT THE ROADWAY IMMEDIATELY DUE TO TRAFFIC AND THE VEHICLE WOULD NOT ACCELERATE WHILE APPROACHING A TRAFFIC LIGHT. THE ENGINE OPERATING INDICATOR (A GREEN CAR WITH ARROWS POINTING FORWARD AND BACK) WAS NO LONGER ON BUT ACCESSORIES ON THE CAR WORKED PROPERLY (E.G. HEADLIGHTS, POWER STEERING, ETC) I PUT THE CAR IN PARK AND ATTEMPTED TO TURN OFF THE CAR WITH THE BRAKE PEDAL ENGAGED IN AN ATTEMPT TO RESTART BUT CAR WOULD NOT TURN OFF. I WAS ABLE TO EVENTUALLY PUSH THE CAR OFF OF THE ROADWAY INTO A PARKING LOT. THE CAR'S IGNITION TURNED OFF ONCE I WAS BACK IN THE VEHICLE AND THE DOOR CLOSED. I POWERED THE CAR ON AFTER IT HAD FULLY SHUT DOWN AND IT RETURNED TO OPERATING NORMALLY. PLEASE NOTE: THIS IS THE ALL-ELECTRIC FORD FOCUS. THANK YOU. *TR UPDATED 1/28/16 *JS

• 12/29/2022· STEERING,POWER TRAIN,UNKNOWN OR OTHER

  When trying to accelerate, it hesitates. Not sure if it’s a transmission problem.

• 12/29/2016· POWER TRAIN,TRACTION CONTROL SYSTEM

  TRACTION CONTROL IS A HAZARD, WHEN YOU NEED POWER TO THE WHEELS AND THE TRACTION CONTROL ENGAGES YOU HAVE ZERO POWER. WHILE GOING UP A SLIGHT INCLINE WITH SNOW ON THE SURFACE THE WHEELS SPUN BRIEFLY AND ENGAGED THE TRACTION CONTROL, LOST ALL POWER TO THE FRONT WHEELS AND HAD TO BACK DOWN. TALKING WITH THE DEALER THEY SAID IT IS NORMAL, NOT SAFE, BUT NORMAL. NOW, YOU CAN TURN THE TC OFF BUT REQUIRES MULTIPLE STEPS WITH PROGRAMMING SWITCH IN THE STEERING WHEEL, PLUS, EVERY TIME YOU TURN VEHICLE OFF IT RESETS TC TO ON. THERE NEEDS TO AN EASY ACCESS SWITCH TO TURN TC OFF WHILE DRIVING OR AT THE VERY LEAST, FORD NEEDS TO REPROGRAM THE VEHICLES SO WHEN YOU TURN TC OFF, IT STAYS OFF UNTIL YOU TURN BACK ON. LOOSING POWER IN TRAFFIC ON A HILL COULD BE VERY DANGEROUS AND AT THE BEST CAUSES YOU TO BACK DOWN. *TR

• 12/29/2014· VEHICLE SPEED CONTROL

  THE CAR STUMBLES AND HESITATES ON TAKE OFF, WHEN TURNING CORNERS THERE IS A NOISE WHEN ACCELERATING AND WHEN TURNING CORNERS IT STUMBLES AND HESITATES. *TR

• 12/29/2014· POWER TRAIN

  AT AROUND 24,000 MILES OUR 2014 FOCUS TRANSMISSION STARTING SHUTTERING DURING TAKE-OFF, MOST NOTABLY BETWEEN 1ST AND 2ND GEAR. IT IS UNPREDICTABLE AND SOMETIMES DANGEROUSLY HESITANT TO GET GOING. YOU HAD BETTER HOPE THE DAY YOU REALLY NEED THE CAR TO MOVE IT DOES; BUT NOT SURGE UNEXPECTEDLY. THE MOST FRUSTRATING POINT IS FORD SAYS IT'S NORMAL. NORMAL! I HAVE DRIVEN CARS WITH AUTOMATIC AND MANUAL TRANSMISSIONS FOR OVER 35 YEARS NEVER, HAS THIS BEEN NORMAL!!! *TR

• 12/28/2020· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TRI STATE FORD (1503 PENNSYLVANIA AVE, EAST LIVERPOOL, OH 43920) AND THE MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

• 12/28/2014· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY,TRACTION CONTROL SYSTEM

  TRACTION CONTROL ISSUE.... DURING SNOWSTORM , TRYING TO DRIVE UP A HILL WITH A LEFT HAND TURN , TIRES LOST TRACTION AND CAR ELECTRONICALLY REDUCED RPM SPEED... LOSS OF SPEED ALMOST SENT CAR SIDEWAYS INTO DITCH. HAD TO TURN AROUND AND GET RUN AT HILL 4 MORE TIMES.... EACH TIME WHEN TRACTION WITH TIRES WAS BROKEN ...RPMS WERE DROPPED TO NOTHING LEAVING CAR STOPPED NEAR STALLING IN MIDDLE OF HILL. WILL BE DEALING WITH DEALERSHIP SOON.. I FEEL THAT THE FIX FOR THIS IS GOING TO BE REMOVE FUSE FOR TRACTION CONTROL.....OR DISABLE TRACTION CONTROL SYSTEM.. THIS CAR IS A STICK SHIFT... I CAN SEE HOW ANOTHER 120 REPORTS ON THIS PAGE WITH AUTO TRANSMISSIONS, MAY BE THE SAME ISSUE..... *TR

• 12/28/2014· POWER TRAIN

  JERKS AT START, HEAVY SHUDDERS 10 T0 20, RPM PEAKS SUDDENLY; BUT CAR DOESN'T ACCELERATE (RPM DROPS DOWN QUICKLY AND CAR ACCELERATES) WHILE CRUISING AROUND 40 TO 45 CAR SHUDDERS AS IF CLUTCH IS SLIPPING WHEN TRYING TO ACCELERATE LIGHTLY; BUT DURING THIS TIME THE CAR DOESN'T ACCELERATE. TRIED MODIFYING DRIVING BY CHANGING EASING ACCELERATOR WHEN IT SEEMS TO SHIFT/ WHEN RPM DROPS FOR A SHIFT - DOESN'T HELP. DEALER HAS REPROGRAMMED AND THEN SUBSEQUENTLY CHANGED THE CLUTCH ASSEMBLY AND SEALS. DIDN'T HELP AND CAUSED THE PROBLEMS AT HIGHER SPEEDS. WILL TAKE BACK TO DEALER TO SEE WHAT ELSE CAN BE DONE

• 12/27/2023· POWER TRAIN

  The contact owns a 2014 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the transmission hesitated. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 82,000.

• 12/27/2023· POWER TRAIN

  The contact owns a 2014 Ford Focus. The contact stated while driving 5 MPH, the transmission was shifted from 1st to 2nd gear, and the vehicle jolted forward, then failed to accelerate immediately. Additionally, the transmission was slipping. The failure persisted while driving at 20 MPH when the transmission was shifted from 2nd to 3rd gear with the RPM fluctuating and the engine revving. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the dealer had previously replaced the transmission and reprogrammed the TCM; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

• 12/27/2019· ENGINE

  ON MY WAY HOME, THE CAR BEGAN TO MAKE A CLICKETY CLACKETY NOISE. IT SOUNDED LIKE A BELT WAS OUT OF ALIGNMENT. I PULLED INTO THE DRIVEWAY AND POPPED THE HOOD. I WATCHED THE BOTTOM GEAR WHEEL BREAK OFF THE ENGINE. THE ENGINE IMMEDIATELY STOPPED. HAD I BEEN ON THE ROAD, IT COULD HAVE BEEN TRAGIC. IN THE ATTACHED PHOTO, YOU CAN SEE THE METAL RIPPED CLEAN OFF AT ALL THREE LOCATIONS.

• 12/27/2019· UNKNOWN OR OTHER

  THE HORN STOPPED WORKING APPROX. DECEMBER 17, 2019. VEHICLE HAS ABOUT 155500 MILES. HORN DOES NOT SOUND WHEN VEHICLE IS LOCKED USING KEY FOB. HORN DOES NOT SOUND WHEN CENTER OF STEERING WHEEL IS PRESSED. ONE TRAFFIC INCIDENT ALREADY REQUIRED THE HORN'S USE AND IT WAS NOT AVAILABLE. I VERIFIED MYSELF THAT THE FUSE WORKS AND ALSO THAT THE RELAY WORKS. I ALSO ACCESSED THE HORN ITSELF AND TAPPED IT WHICH MADE NO DIFFERENCE. THE HORN IS AN IMPORTANT SAFETY FEATURE ALTHOUGH USED INFREQUENTLY. IT IS NOT SUBJECT TO WEAR AND TEAR AS A WIPER BLADE WOULD BE.

• 12/27/2018· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER STARTING THE VEHICLE, THE ENGINE SUDDENLY STALLED WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. RECENTLY, THE VEHICLE WOULD NOT START AND WAS TOWED TO JOHNSON BROTHERS FORD (7455 S. GENERAL BRUCE DR, TEMPLE, TX 76502) WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE, FUEL TANK, AND FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL STSTEM), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.

• 12/27/2017· ELECTRICAL SYSTEM

  TL-THE CONTACT OWNS A 2014 FORD FOCUS ---- PURCHASED VEHICLE USED FROM DEALERSHIP IN WISCONSIN --- VEHICLE WAS ALMOST IN ACCIDENT LAST WEEK--- CONTACT HAD TO SWERVE TO ANOTHER LANE TO AVOID DRIVER IN ANOTHER LANE HITTING HER VEHICLE --- CONTACT TRIED TO HONK HORN AND HORN WAS NOT WORKING HORN CORRODED DUE TO HAVING ASSEMBLY TOO CLOSE TO FRONT WHEEL WELL--- VEHICLE WAS BROUGHT TO LOCAL FORD DEALERSHIP AND CONTACT HAD TO PAY TO GET HORN WIRING REPLACED--- DEALERSHIP STATED NO RECALL ON VEHICLE ----- HORN ASSEMBLY WAS ALSO REPLACED BY CONTACT DUE TO WIRING BEING CORRODED ---- 0 RECALLS ASSOCIATED WITH THIS VIN.... CB

• 12/26/2023· POWER TRAIN

  While driving on the freeway to go drop my daughter at school, the car started jerking and loosing speed, it wasn't responding or picking up speed when pressing on the gas pedal, it started slowing down and almost got hit from behind. Then a warning came on the dash showing check engine and "transmission overheating," at that moment I pulled over to the side of the freeway and parked the car. I was able to make it to my daughter's school, but after getting to my daughters school, the car would not go into drive or reverse, so I turned it off to cool it down. I tried to turn it back on and it failed to come back on, and so I had to get it towed from my daughter's school to my residence. The transmission was compromised and is now faulty because it failed to go into drive or reverse. I'm not sure why it's not starting. My safety and that of others was put at risk when the car jerked and started slowing down suddenly on the freeway and almost caused an accident. Not inspected and no diagnostic carried out yet. I'm in the process of having it towed to a ford dealership because there's a customer notice from Ford for extended warranty for the transmission control module.

• 12/26/2019· ELECTRICAL SYSTEM

  THE CAR'S SPEAKERS, RANDOMLY AND WITHOUT ANY SORT OF PREDICTABILITY, LET OUT AND INCREDIBLY LOUD CRACKLING/SCREECHING/SOUND TO THE POINT OF HURTING YOUR EARDRUMS. IT IS VERY STARTLING, IT EITHER PERSISTS AND DOES NOT STOP (SOMETIMES FOR HOURS) OR STOPS AND SPORADICALLY RETURNS. THIS ISSUE HAS EVEN CAUSED ME TO JERK WHILE DRIVING AS IT IS VERY LOUD AND SCARY. TURNING VOLUME DOWN DOESN'T DO ANYTHING, TURNING THE SYNC SYSTEM OFF DOESN'T DO ANYTHING, THIS SOMETIMES HAPPENS WHEN THE CAR IS NOT EVEN ON (KEY ISN'T IN IGNITION). IT IS A HUGE SAFETY ISSUE AS THIS PROBLEM IS SO LOUD AND UNPREDICTABLE THAT IT CAN CERTAINLY LEAD TO A CAR ACCIDENT. HAVING READ THROUGH A LOT OF ONLINE FORUMS ABOUT THIS ISSUE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM.

• 12/25/2018· ENGINE

  STARTED IN 2015 TRANSMISSION SHUDDERED/VIBRATED/HESITATION ON HIGHWAY, LACK OF POWER, CAR WOULD JERK LIKE I HAD BEEN IT ON HIGHWAY, ONBOARD COMPUTER WAS RE PROGRAMED IN OCTOBER OF 15 AND AGAIN IN JAN OF 17. CAR IS NOT STORING COMPUTER CODES WHEN IT ACTS UP. ON 7/17/18 THE CHECK ENGINE LIGHT COMES ON I CALLED DEALER GOT AN APPOINTMENT FOR 7/17/18, CHECK ENGINE LIGHT HAD GONE OFF BEFORE THE DEALER SAW THE CAR, AND THE ON BOARD COMPUTER DID NOT STORE A CODE FOR THEM TO FIGURE IT OUT. WHEN I LEFT THE DEALER I DID NOT GET A BLOCK WHEN THE CHECK ENGINE LIGHT CAME BACK ON AND THE CAR STARTED JERKING, I PULLED INTO A PARKING LOT TO TURN AROUND AND GO BACK TO THE DEALER HOWEVER THE CAR WOULD NOT GO INTO REVERSE, I TRIED A HALF DOZEN TIME TO BACK UP INCLUDING TURNING OFF THE ENGINE. THE CAR NEXT TO ME LEFT AND I WAS ABLE TO MAKE A U TURN, BY THE TIME I GOT BACK TO THE DEALER THEY WERE CLOSED. I BROUGHT THE CAR BACK THE NEXT MORNING THEY WERE ABLE TO RETRIEVE TO CODE AND REPLACE THE TRANSMISSION CONTROL MODULE. IN AUGUST OF 18 ONE DAY LEAVING THE GAS STATION WHEN I PUT THE CAR INTO DRIVE ALL IT DID WAS REV THE ENGINE ANOTHER TIME WHEN I BACKED OUT OF MY PARKING PLACE AND TRIED TO DRIVE AWAY IT WOULD NOT GO INTO DRIVE. THIS HAPPENED AGAIN IN DECEMBER. LATELY I HAVE A PROBLEM WHERE THE ENGINE WILL REV UP WHILE DRIVING ON THE HIGHWAY, IT USUALLY IS ONLY FOR A FEW SECONDS. THE RPM'S WOULD DOUBLE WHEN THIS HAPPENED. ON 12/7/18 THIS HAPPENED AGAIN, HOWEVER I HAD TO TAKE MY FOOT OF THE ACCELERATOR IN ORDER FOR THE ENGINE TO STOP THE REVVING. THE REVVING OF THE ENGINE IS NOT ON SPECIFIC DATES, HOWEVER HAPPENS ONCE OR TWICE A WEEK USUALLY ON THE HIGHWAY.

• 12/25/2015· UNKNOWN OR OTHER

  TRANSMISSION SHUTTERS BADLY WHEN TRYING TO TAKE OFF FROM A STOP. ESPECIALLY WHEN THE CAR HAS BEEN DRIVEN FOR A WHILE.

• 12/24/2018· POWER TRAIN,FUEL/PROPULSION SYSTEM

  I RECEIVED A LETTER FROM THE MANUFACTURER ABOUT A RECALL DEALING WITH THE CLUTCH, I TOOK MY CAR TO THE FORD DEALERSHIP JUST LIKE THE LETTER STATED!WELL THEY REFUSED TO REPLACE THE PART, STATING MY CAR DIDN'T MEET THE REQUIREMENTS TO BE REPLACED! I LEFT WITH THE CAR STILL NOT FIXED! THAT WAS 6 MONTHS AGO, I JUST TOOK IT BACK TO THE DEALERSHIP AGAIN, AND OF COURSE THEY REFUSING TO REPLACE ANYTHING ON IT UNDER THE RECALL! SO, I WAS TOLD THAT MY CAR WARRANTY HAS EXPIRED, ( IT WAS STILL UNDER WARRANTY WHEN I FIRST TOOK IT TO THEM) NOW THEY TRYING TO MAKE ME PAY 2300 DOLLARS TO GET IT FIXED! DON'T EVERY BUY A FORD!

• 12/24/2016· POWER TRAIN

  I BOUGHT THIS CAR USED IN DECEMBER 2015. IT HAS BEEN IN THE SHOP TWICE SINCE I BOUGHT IT . IT SHUDDERS WHEN TAKING OFF AND GOING UP A HILL. IT ALSO ROLLS BACKWARD BY ITSELF. IT IS DEFINITELY UNSAFE TO DRIVE. I BOUGHT ADDITIONAL WARRANTY WITH IT. I WAS JUST INFORMED WHEN I PICKED IT UP AFTER BEING REPAIRED THE LAST TIME THAT FORD FOCUS HAS A JUNK TRANSMISSION AND WILL GOT OUT AGAIN. I REALIZE THAT IT IS NOT COVERED UNDER THE LEMON LAW BECAUSE IT WAS PURCHASED USED BUT THE MAIN CONCERN IS THE SAFETY. IT ROLLED BACKWARDS ON A SLIGHT HILL EVEN THOUGH I HAD MY FOOT ON THE BRAKE. IT WAS A CITY STREET. LUCKILY, THE PERSON BEHIND ME WAS NOT TOO CLOSE AND THE I HAD STOPPED A LITTLE WAYS FROM THE PERSON IN FRONT OF ME, BECAUSE I HAD TO GAS IT TO GET IT TO QUIT ROLLING BACKWARDS.

• 12/23/2023· POWER TRAIN

  Car was in idle and decellerated. The check engine light came on. The dual clutch assembly and fork have already been replaced once due to same issues. Now they are saying it is the same thing and they want to charge us!

• 12/23/2016· POWER TRAIN

  MY CAR WAS NOT FIXED. THE CAR CONTINUES TO HESITATES OR PUTTERS WHILE DRIVING. I WAS WONDERING IF THE GOVERNMENT COULD FILE A CLASS ACTION SUIT AGAINST FORD CONCERNING THIS PROBLEM. I TALKED TO A REPRESENTATIVE AT CORPORATE OFFICE AND THAT PERSON SEEMS TO NOT BE CONCERNED. HE TOLD ME THAT THE ONLY OPEN RECALL WAS CONCERNING THE DOOR LATCH. RECALLS WERE VIN SPECIFIC. HOW OUTRAGEOUS IS THAT. PLEASE HELP ME WITH THIS PROBLEM. I AM A FAITHFUL FORD PURCHASER. FORD SHOULD BE HELD ACCOUNTABLE FOR ITS PRODUCT. CAN AN RECALL BE REISSUED DUE TO LACK OF EFFECTIVENESS? THANK YOU FOR YOUR TIME AND RESPONSE. I DON'T KNOW WHEN THE PROBLEM FIRST STARTED. *TR

• 12/23/2016· POWER TRAIN,ENGINE

  THE TRANSMISSION/ENGINE HESITATES/STALLS WHILE DRIVING. ROUGH ACCELARATION.THE FIRST TIME THIS HAPPENED I WAS DRIVING ON THE FREEWAY 65MPH AND NOTICE THE VEHICLE WAS DRIVING WEIRD WHEN TRYING TO ACCELERATE, WHEN I SLOWED DOWN THE CAR WOULD SHAKE WHEN TRYING TO GAIN SPEED AGAIN. I IMMEDIATELY GOT OFF OF THE FREEWAY PULLED INTO A PARKING LOT TO LOOK THE CAR OVER. TURNED OFF THE CAR TO CALL SOMEONE, TRIED TURNING THE CAR BACK ON WITHIN 5 MINUTES AND THE CAR HAD COMPLETELY LOCKED DOWN, HAD TO CALL A TOW TRUCK TO TOW TO DEALER CAR HAD 21,000 MILES ON IT. DEALER STATED THE ISSUE WOULD BE FIXED SOME TYPE OF UPDATE NEEDED DONE TO THE TRANSMISSION. THE UPDATE DID NOT FIX THE PROBLEM BUT THE DEALER STATES EVERYTHING IS WORKING PROPERLY. THE CAR STILL HESITATES ON ACCELERATION. I BOUGHT THE CAR FOR MY TEEN DRIVER BUT I AM AFRAID TO LET HIM DRIVE IT BECAUSE I DON'T KNOW HOW SAFE THE CAR IS. THERE IS A SERIOUS ISSUE WITH HOW THIS CAR OPERATES ON ACCELERATION. *TR

• 12/23/2015· POWER TRAIN

  I PURCHASED MY 2014 FORD FOCUSE SE HB IN FEBRUARY OF 2015. AROUND 13,000 MILES THE CAR BEGAN ERRATICALLY SHIFTING IN SECOND AND THIRD GEAR WHILE DRIVING. HAVING TROUBLE STOPPING AND GOING AGAIN AT STOP LIGHTS. AFTER WAITING 8 WEEKS TO GET A "NEW" CLUTCH, THE NEXT DAY THE CAR WAS GRINDING HORRIBLY WHEN TURNING. TOOK IT BACK IN AND THEY SAID IT WAS "FIXED" NOW. THE CAR IS STILL HAVING SHIFTING PROBLEMS AND DRIVES VERY HARD ON BOTH CITY AND HIGHWAY. I HAVE NOTICED THE CAR LUNGING FORWARD WHEN ATTEMPTING TO STOP, MAKING ME VERY UNEASY FOR MY SAFETY IN THIS VEHICLE. WHEN I ASKED THEM TO FIX IT AGAIN THEY SAID THERE WAS NOTHING THEY COULD DO, THAT THEY DIDN'T SEE ANYTHING WRONG WITH THE CAR.

• 12/23/2014· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  STOP SAFELY NOW ERROR MESSAGE DISPLAYED ALONG WITH MULTIPLE OTHER ERROR MESSAGES (TIRE FAULT, ENGINE COOLANT ERROR, REAR PARKING SENSOR ERROR, ETC). CAR IS BRAND NEW AND UNABLE TO DRIVE. *TR

• 12/23/2014· SUSPENSION,AIR BAGS,STRUCTURECrash

  TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A FLAT BED TRUCK CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. AS A RESULT, THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT BUMPER DETACHED FROM THE VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51.

• 12/22/2023· POWER TRAIN

  The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 5 MPH, the vehicle lunged into gear and shuddered before moving forward. The contact stated that the failure occurred whenever the accelerator pedal was depressed while driving forward. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transmission needed to be rebuilt. The independent mechanic advised the contact that the transmission failure was covered under Customer Satisfaction Program Number: 19N08 - Automatic Transmission Clutch Shudder (Power Train). The contact called the dealer and was advised that the vehicle was out of warranty for Customer Satisfaction Program: 19N08. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 12,000.

• 12/22/2023· POWER TRAIN

  The contact owns a 2014 Ford Focus. The contact stated that while driving at approximately 35 MPH, the transmission fault warning light illuminated. The contact stated that the vehicle began jerking and lost motive power. The vehicle was restarted; however, the vehicle would only operate in reverse. The vehicle was towed to a dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.

• 12/22/2020· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, SHUDDERED, AND FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE STALLED AND WAS TOWED TO THE LOCAL DEALER SAMES BASTROP FORD LOCATED AT 1115 TX-71, BASTROP, TX 78602, WHO DIAGNOSED THAT THE ENGINE AND TRANSMISSION WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

• 12/22/2015· POWER TRAIN

  MY 2014 FORD FOCUS BEGAN LURCHING, SHUDDERING AND STALLING A FEW MONTHS AFTER I BOUGHT IT IN OCTOBER 2014. I TOOK IT TO THE DEALERSHIP AND IT WAS FIXED. FORD EVEN EXTENDED THE WARRANTY ON CERTAIN TRANSMISSION PARTS TO 100,000 MILES. THE PROBLEMS HAVE COME BACK, AND FOR FOUR MONTHS I'VE CALLED MY DEALERSHIP TO GET THIS FIXED. EVERY TIME THEY TELL ME THAT FORD WILL NOT SEND PARTS TO DEALERS SO THEY CAN'T FIX THE PROBLEM. THESE TRANSMISSION PROBLEMS ARE RAMPANT WITH THE AUTOMATIC DUAL CLUTCH TRANSMISSIONS FORD INSTALLED IN FOCUSES AND FIESTAS, AND IT'S TIME FOR A RECALL. THESE ARE DANGEROUS PROBLEMS, AND FORD HAS CHOSEN TO REMAIN SILENT AND REFUSE TO PROVIDE SOLUTIONS.

• 12/22/2015· POWER TRAIN,VEHICLE SPEED CONTROL

  FROM A STOP THE VEHICLE HAS A MAJOR PROBLEM WITH ACCELERATION 0-30 SEEMS TO BE WHERE IT'S AT. THE VEHICLE SHUDDERS, REVS RPMS, DE-ACCELERATES, SLOW TO ACCELERATE TO SPEED, AND HAS A METAL GRINDING SOUND ON ACCELERATION. THIS IS NOT ONCE OR TWICE THIS IS EVERY TIME THAT THE CAR HAS TO SLOW DOWN AND PICK BACK UP SPEED. I AM AFRAID TO PULL OUT INTO TRAFFIC B/C I DON'T KNOW THAT MY CAR WILL MAKE IT UP TO SPEED FAST ENOUGH TO NOT GET ME REAR-ENDED. THE CAR SHAKES LIKE IT'S GOING TO FALL APART WHEN WE ACCELERATE AND ALMOST FEELS LIKE IT DOESN'T WANT TO GO INTO GEAR. THIS IS THE SECOND FORD VEHICLE THAT THIS HAS HAPPENED TO MY FIRST WAS A 2012 THAT HAD A RECALL FORD WOULDN'T HONOR UNTIL THE PART BROKE AND LEFT ME STRANDED ON A BRIDGE ON MY WAY HOME FROM WORK AT NIGHT. THIS IS A 2014 THAT I'M AFRAID TO DRIVE AROUND IN WITH ME CHILD B/C IT FEELS AS IF THE CAR IS GOING TO DROP MY TRANSMISSION IN THE MIDDLE OF THE ROAD. I'M ALSO READING THAT IT HAS PROBLEMS BRAKING WITH THIS ACCELERATION ISSUE AND WILL JOLT OUT INTO TRAFFIC AT A STOP LIGHT. THIS IS FROM EVERY STOP GETTING READY TO ACCELERATE AGAIN. MY CAR ONLY HAS MAYBE 10,500 MILES ON IT AND I'VE ONLY HAD IT MAYBE 8 MONTHS. FORD SAYS THEY WILL KEEP FIXING IT IF IT BREAKS UNDER WARRANTY, BUT MY WARRANTY IS ONLY SO LONG THEN I HAVE TO PAY FOR FORDS' MESS UP OUT OF MY POCKET. I DON'T HAVE THAT KIND OF MONEY.

• 12/22/2014· POWER TRAIN,ENGINE

  2014 FORD FOCUS SE HAS A HESITATION ON ACCELERATION (PERHAPS TRANSMISSION OR ENGINE COMPUTER) THAT HAS ON MULTIPLE OCCASIONS WHILE MERGING INTO HEAVY TRAFFIC, CREATING HAZARDOUS SITUATION. *MW THE CONSUMER STATED SEVERAL REPROGRAM FUNCTIONS WERE PERFORMED BY THE DEALER. THE CONSUMER STATED FREQUENTLY, ON A COLD START-UP, WHEN HE SHIFTED FROM REVERSE TO DRIVE THE VEHICLE HESITATED BRIEFLY AS IF IT WAS NOT IN THE CORRECT GEAR. *JB

• 12/21/2019· POWER TRAIN

  WE RECIEVED A TRANSMISSION OVERHEATING INDICATOR STATING WE HAD TO PULL OVER TO ALLOW IT TO COOL DOWN DURING STOP AND GO TRAFFIC. WE JUST HAD THE 8TH CLUTCH PLACED IN THE CAR!

• 12/21/2016· POWER TRAIN,SEAT BELTS,VISIBILITY/WIPER

  I CONTACTED FORD LOCAL AND CORPORATE. FORD CORPORATE TOLD ME THAT RECALLS WERE VIN SPECIFIC. I TOLD THEM THAT WAS CONCERNING. I AM STILL HAVING PROBLEMS WITH MY PUTTERING CAR. I TOOK THE CAR IN FOR A RECALL PREVIOUSLY AND THE PROBLEM WAS NOT FIX. THE GENERAL MANAGER CALLED ME IN RESPONSE TO MY NOT BEING SATISFIED. HE LEFT A MESSAGE. I DID NOT RETURN HIS CALL. RECENTLY, I GOT ANOTHER RECALL CONCERNING DOOR LATCH. I SET UP AN APPOINTMENT FOR THAT RECALL. THE PREVIOUSLY RECALL WITH THE SWITCH WAS NOT FIXED PROPERLY. NOW MY CAR DEFROST SYSTEM IS NOT WORKING. SOMETIMES MY SEATBELT WON'T BUCKLE. WHY WANT FORD TAKE RESPONSIBILITY CONCERNING THEIR PRODUCTS. I AM AN AVID FORD BUYER. PLEASE DOCUMENT MY CONCERNS CONCERNING BY ENGINE STALLING, DEFROSTER AND SEATBELT. I NOTICED THAT THERE WERE 8 RECALLS FOR THE 2014 FORD FOCUS. I RELAYED THIS TO FORD. THEY TOLD ME THAT RECALL WERE VIN SPECIFIC. I HAVE CONTACTED YOU BEFORE CONCERNING A COMPLAINT. I AM SCHEDULE TO VISIT LOCAL FORD SERVICE DEPARTMENT FOR THE DOOR LATCH RECALL TOMORROW. THANK YOU FOR YOUR RESPONSE AND HELP. I REALLY DON'T REMEMBER THE DATES OF ALL THESE PROBLEMS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/21/2015· POWER TRAIN

  CAR HESITATES, SHUDDERS, FAILS TO MOVE, ENGINE REVS WITHOUT MOVING, SOUNDS TERRIBLE AT TIMES..

• 12/21/2015· POWER TRAIN

  PLEASE ASSIST WITH INVESTIGATING THE FORD DSP6 AUTOMATIC TRANSMISSION INSTALLED IN THE FOCUS AND FIESTA. THIS TRANSMISSION IS UNSAFE FOR OPERATION. DEFECTS CAN CAUSE LOSE OF POWER WHILE ACCELERATING, DELAYED SHIFTING WITH GRINDING AND SHUDDERING, SLIPPING INTO NEUTRAL, AND SURGING/ DIFFICULT TO CONTROL AT LOW SPEEDS. FORD IS WELL AWARE OF THIS ISSUE AND HAS OFFERED SEVERAL "BANDAIDS" NONE OF WHICH HAS PERMANENTLY CORRECTED THE ISSUE. THE TRANSMISSION SUFFERS FROM POOR DRIVEABILITY AND ELECTRICAL ISSUES. I AM AFRAID THAT THE DELAY IN ACCELERATION/ SHUDDER/ POWERTRAIN STUMBLE WILL CAUSE AN ACCIDENT ONE DAY. I HAD MY CLUTCH REPLACED UNDER WARRANTY HOWEVER THE SYMPTOMS HAVE RETURNED. FORD HAS BEEN LESS THAN RESPONSIVE TO ITS CUSTOMERS, DEALER CAN BE DIFFICULT TO WORK WITH AS THE ISSUES ARE NOT ALWAYS IMMEDIATELY REPRODUCIBLE. THIS IS A MAJOR ISSUE THAT WILL UNFORTUNATELY CAUSE SOMEONE TO LOSE THEIR LIFE. PLEASE HEAR THE WARNINGS FROM CONCERNED DPS6 OWNERS AND IMMEDIATELY OPEN AN INVESTIGATION.

• 12/21/2015· POWER TRAIN

  SHIFTING ISSUES WITH THE 6SPEED AUTOMATIC TRANSMISSION. CAR SHIFTING IS ERRATIC WHEN STARTING FROM A STOP, OR TRAVELING IN A HIGHWAY CONDITION. CAR REVS, SHUTTERS AND STUTTERS. IT IS VERY UNSAFE. I CONTACTED DEALERSHIP AND WAS TOLD THEY KNOW ABOUT IT, BUT I CANNOT GET MY CAR SERVICED UNTIL 6 MONTHS FROM NOW. IT SEEMS THAT THIS ISSUE IS GETTING WORSE, AND WHILE I WAIT TO ADDRESS ISSUE, I FEAR THAT MORE DAMAGE IS HAPPENING TO MY VEHICLE. I MAY IMPACT MORE PARTS ON MY NEW CAR THAT WILL COST ME MONEY, OR WORSE IT WILL RESULT IN A TRANSMISSION FAILURE WHICH WILL LEAVE ME STRANDED WHERE I AM CONCERNED FOR MY SAFETY, OR THE SAFETY OF A FAMILY MEMBER. THIS HAS BEEN ONGOING AND INCREASING SINCE AUGUST 2015

• 12/20/2021· POWER TRAIN

  The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was jerking abnormally. There was no warning light illuminated. The contact pulled over to the side of the road and inspected the vehicle but found no issues. The vehicle was taken to a local dealer where the engine mounts were replaced however, the failure persisted. Additionally, the contact was informed that the canister purge valve was stuck. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that the automatic dual-clutch was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

• 12/20/2020· ENGINE

  FRONT TIMING COVER OIL LEAK. FAULTY SILICONE WON'T SEAL.

• 12/20/2019· ENGINECrash

  MY FORD FOCUS HAD TWO SEPARATE MECHANICS LOOK AT IT BEFORE PURCHASING PESS THAN ONE YEAR AGO. PASSED ALL INSPECTIONS CAR WAS FINE AND THEN ALL OF A SUDDEN WOULDNT START AT ALL. ALTENATOR AND BATTERY CHECKED. TO START CAR, I HAD TO TAKE EXTENSION CORD FROM HOUSE TO CAR TO USE A BATTERY CHARGER. I COULD DRIVE IT FROM PLACE TO PLACE BUT COULD NOT TURN CAR OFF BC IT NOT STARTING AGAIN. I DROVE LIKE THIS FOR TWO MONTHS. NO WARNING LIGHTS, NO WEIRD SOUNDS. I TRIED REPLACING BATTERY AND PROBLEM CONTINUED. REPLACED BATTERY. WAS DRIVING AND IN THE MIDDLE OF AN INTERSECTION, CAR WOULDNT GO. ALMOST WAS HIT. CARS HAD TO SWERVE TO MISS ME. WAS IN AN ACCIDENT WHEN CAR WOULDNT ACCELERATE QUICKLY AT.LIGHT. HIT FROM BEHIND AND PASSENGER HAD TO BE TAKEN BY AMBULANCE. RECEIVED TWO RECALL LETTERS IN THE MAIL. ONE REGARDING EMISSIONS AND ONE REGARDING THE CLUTCH. WHEN I TRIED TO BACK CAR OUT OF LOT, WOULDNT GO IN REVERSE. THEN THE TRANS LIGHT CAME ON WITH THE CHECK ENGINE LIGHT. WE PUSHED IT OUT OF SPOT AN IT DROVE UNTIL I TRIED TO ACCELERATE, CAR WOULDNT GO. CAR HAD ALL TUNEUPS, OIL CHANGES,ALL MAINTENANCE ROUTINELY DONE. WHEN SPEAKING WITH UNIVERSITY FORD ON A RECORDED CONVO, TOLD ME THE RECALL EFFECTED MY CAR & THAT THEY INSTALLED A NEW TRANS MODULE BUT THE TRANS ITSELF HAD TO BE REPLACED. QUPTED 7,000$. WARRANTY ACCORDING TO FORD IS FOR CLUTCH PROBLEM. THEN WHY REPLACE TRANS MODULE? TOLD ME TO CALL CUSTOMER SERVICE. TOLD ME TO MAKE CLAIM &GET A TRANS EXTENDED COVERAGE CLAIM. I'VE CALLED BUT HAVEN'T HEARD BACK. NOW IHAVE CAR AT DEALERSHIP DONT HAVE 7,000$ OR $ TO EVEN TOW IT AWAY FROM THERE. I'M ON DISABILITY AND HAVING SEVERE MEDICAL PROBLEMS & A7 YR OLD WITH SPECIAL NEEDS EOTH LIMITED RESOURCES. FOR A COMPANY THAT STANDS AMERICAN VALUES, THEY FALL SHORT. VERY ANGRY. (SHOULD'VE BOUGHT A CHEVY)

• 12/20/2018· STRUCTURE,LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING, THE TRUNK UNLOCKED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. *TT*JB

• 12/20/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE STARTING TO DRIVE THE VEHICLE, IT SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,343.

• 12/20/2015· POWER TRAIN

  WHEN THE CAR ACCELERATES FROM A STOP, THE CAR SHUDDERS AND VIBRATES AND HAS A RATTLING NOISE. I HAVE TAKEN THIS CAR THREE TIMES FOR THIS PROBLEM. THE FORD DEALER HAS TOLD ME THAT THERE IS A PROBLEM WITH THE FOCUS. THEY TOLD ME THAT IT'S AN AUTOMATIC WITH A MANUAL TRANSMISSION.

• 12/19/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  While has had the transmission recall work done x 2 and was told by the mechanics that to recync “drive it like you stole it” when you can prior to the last recall fix in Feb and just had the cpv recall replacement done in February it was not driven a lot and I am in my late 60’s so I do not drive it like a teenager. During that recall repair they said I needed to replace the engine bolts ( I would think would be related due to the “drive it like you stole it” to resync the transmission but had to pay for out of pocket and found a transmission bolts also needed replaced that I wasn’t told by the ford service guy. Recently in driving it would thunk when stopping and pinched forward and had major excelleration delay when trying to turn in traffic causing safety issues. Shifting was erratic and would stay in like 1st or 2nd when should have been going to 3/4th gear.Took in to service at ford again as the wrench showed up on dash finally thinking it was the auto shift transmission to be told I had a complete computer failure to replace at my cost of approx $2400. Isn’t this part of what controls the sync in the transmission in the first place? Isn’t this part of what they should have done on the other recalls like the 18v-735 or should it not be covered as the reprogramming apparently failed and at some point destroyed the computer module system?