2014 Ford Escape

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· BACK OVER PREVENTION

  The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the contact shifted into reverse; however, the rearview camera intermittently was upside down, flashed on and off, and then became dark. The vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was taken to a dealer; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 240,000.

• 12/31/2023· STRUCTURE

  Our Ford Escape 2014 has two safety recalls. My complaint is that they didn't fix it timely. One of the door latches failed and the door was opened by itself on the road in August 2022. I have taken the car to a local FORD dealership and got it inspected. They said they would request the parts and fix it. However, nothing happened after weeks of waiting. I have checked back many times, and they kept saying that the parts were not available. Now, we have been driving a car that has one door unlocked for the past 1.5 years. How to solve this? FYI. Dealer name and address, Mission Valley Ford Truck Sls. 780 East Brokaw Rd, San Jose, CA 95112 (408) 471-2302. I also contacted the FORD customer service department in 2022; they asked me to check with the local dealership for parts availability.

• 12/31/2023· UNKNOWN OR OTHER

  Lug-nuts corroded under the plating causing the service dealer (NTB) to not be able to get the proper size wrench on them to remove and then re-tighten. They said new lug-nuts would be required to service the tires (been driving and servicing vehicles for 50+ years, this is the first vehicle I had to replace the lug-nuts). Had to purchase a new set of 20 lug-nuts to resolve the issue. Unfortunately, it is a bad two piece design on the lug-nut and should be re-engineered. I could have forced the lug-nuts off myself, but if this happens to my wife or daughters when they need to replace a flat, it would be a big safety concern. Ford should address it.

• 12/31/2022· FUEL/PROPULSION SYSTEM

  I have twice repaired a canister purge valve and the line that goes with it. I am having to replace it a 3rd time from the same problem that is a recall in the Ford Focus with the same engine. The first thing it does is not start after putting gas then the engine light comes on which caused me to be stuck at the gas station. I have the receipt for the 2nd time it was repaired and the parts were purchased from Jordan Ford in San Antonio both times and I'm going to have to purchase the parts again plus the repair. This should be a recall as other people who own the same Escape have the same problem.

• 12/31/2019· POWER TRAIN

  I WAS DRIVING ON A CITY STREET. I WAS STOPPED AT A RED LIGHT AND COULD NOT ACCELERATE PAST 33 MPH WITH THE SPEED LIMIT BEING 45 MPH. I IMMEDIATELY BECAME CONCERNED FOR MY SAFTEY AND PULLED OFF ON A SIDE STREET STILL GOING 33 MPH AND NOT ABLE TO ACCELERATE ANY FASTER. ONCE STOPPED, I HAD A DASHBOARD MESSAGE APPEAR SAYING "TRANSMISSION FAULT". IT WOULD NOT GO INTO MOTION AT THIS POINT AFTER PULLING OVER TO STOP. I HAD THE VEHICLE TOWED TO A LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED BY MY SERVICE ADVISOR THAT THE FLUID WAS BROKEN DOWN PER THEIR TRANSMISSION TECHNICIAN AND THAT THERE ARE METAL SHAVINGS IN THE SYSTEM. HE TOLD ME I SHOULD HAVE CHANGED FLUID EVERY 30K MILES. THE COMPLAINT I HAVE AGAINST FORD IS THAT MY DRIVERS MANUAL STATES TO REPLACE TRANSMISSION FLUID AT 150K MILES. I AM NOW FACED WITH HIGH REPAIR COST THAT DOES NOT LINE UP WITH FORD'S RECOMMENDED MAINTENANCE. FOLLOWING THE SERVICE MANUAL GOT ME A HIGH COST REPAIR AND FORD IS NOT STANDING BY THEIR PRODUCT. ADDITIONALLY, THIS COULD HAVE PUT ME IN A MORE DANGEROUS SITUATION IF I WAS ON THE HIGHWAY SINCE I LIVE IN A MAJOR METRO AREA OF THE COUNTRY. IF THERE IS A FAULTY TRANSMISSION GOING BAD BEFORE THEIR SERVICE SCHEDULE, THEY SHOULD RECALL THEM FOR THE CUSTOMER'S SAFETY.

• 12/31/2019· SEAT BELTS

  THE MIDDLE REAR SEAT BELT LATCH DROPPED BELOW THE FOLD DOWN SEAT WHEN IT WAS FOLDED DOWN. THIS MADE FASTENING THE SEAT BELT IMPOSSIBLE. THE LATCH IS INACCESSIBLE. CANNOT BRING IT BACK UP WITHOUT COMPLETELY REMOVING THE SEAT.

• 12/30/2024· ENGINE AND ENGINE COOLING,POWER TRAIN

  The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a code reader and retrieved a DTC code for an engine misfire in cylinder #3. The contact cleared the code; however, the check engine warning light returned. The contact stated that upon the start of the vehicle, there was heavy white smoke coming from the exhaust pipes and the engine. Due to the failure, the contact immediately shut off the vehicle and had the vehicle towed to a dealer. The contact was informed that there was a coolant intrusion in cylinder #3, resulting in engine failure. The engine was replaced. The contact stated that shortly after the engine repair, the vehicle failed to accelerate as needed while depressing the accelerator pedal. There was no warning light illuminated. The contact reversed the vehicle into a parking spot and then had the vehicle towed back to the dealer. While at the dealer, a mechanic discovered metal shavings inside the transmission fluid, causing transmission failure. The manufacturer was not notified of the failure. The vehicle remained at the dealer unrepaired. The failure mileage was 113,081.

• 12/30/2019· POWER TRAIN

  WHILE IN MOTION, ON EITHER A CITY STREET OR ON A FREEWAY. FROM EITHER IN A SLOW STOP AND GO ACCELERATION WHILE IN CITY TRAFFIC THE TRANSMISSION SLIPS AND THEN CATCHES IN A JERKING A EFFECT CAUSING THE TRANSMISSION TO PAUSE AND THEN CATCH. THIS IS ALSO WILL HAPPEN ON THE FREEWAY IN THE EVENT OF A QUICK ACCELERATION TO AVOID CHANGE IN THE TRAFFIC OR SOMETHING IN THE ROAD.

• 12/29/2021· POWER TRAIN

  While driving 75 mph down the highway the transmission failed with no warning lights or symptoms. Car wouldn't change gears and thankfully was able to exit the highway without an accident in a highly congested area. After pulling off the highway car would not move or go into reverse then transmission light came on. Only owner of vehicle and it was bought brand new from the dealership always being serviced by Ford. Dealership has advised the transmission failed though this should not happen at this mileage and the repair is a new transmission. This appears to be a known issue with this make and model of vehicle yet is continuing to happen. A faulty transmission that goes out with no warning while driving is a huge safety issue. Thankfully I was not hurt but Someone is going to get hurt or killed.

• 12/29/2017· ENGINE

  WHEN CAN I EXPECT THIS RECALL #17S09 TO BE SETTLED BY FORD?

• 12/28/2023· UNKNOWN OR OTHER,BACK OVER PREVENTION

  Back up camera doesn't function 100% of the time. Get display message stating unable to connect (or similar) Other times, no message or screen change. Has been happening for over one (1) year. Not just one time.

• 12/28/2022· POWER TRAIN

  I was driving my 2014 Ford escape and it was cold temperatures but I came to a stop sign and when I went to go it was like I was in neutral it would not move it had never done this before and I was pushing the gas and the engine just raced. I turned the vehicle off and restarted and it went like nothing had happened. But as I'm driving it started slowing down and like it was stopping but it was still running, I continue pressing the gas showed I had 6000 rpm and was only going 31 mph, started jerking and I pulled over shut the engine down and repeated it again until I was able to reach my destination. I tried moving my vehicle and it didn't want to move shut it down about 6 times and restarted and eventually able to get it to move but am afraid to drive because it has never done that and I was in A LOT OF TRAFFIC with no warning of any issues.

• 12/28/2021· ENGINE AND ENGINE COOLING

  The contact owns a 2014 Ford Escape. The contact stated that while at a complete stop, the vehicle would intermittently fail to accelerate upon the depression of the accelerator pedal without warning. As the failure persisted, the contact checked the engine and discovered that there was no coolant in the engine. Due to the failure, the contact had the vehicle towed to a dealer where the mechanic discovered that the coolant sensor was defective. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which he linked to the failure. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 126,000.

• 12/28/2020· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE STATED THE VEHICLE ENGINE COOLING SYSTEM FAILED. THE CONTACT STATED THAT A MESSAGE WAS RECEIVED ON THE INSTRUMENT PANEL STATING THAT THE COOLANT SYSTEM WAS LOW AND SERVICE WAS REQUIRED. THE CONTACT STATED THAT COOLANT NEEDED TO BE ADDED EVERY TWO WEEKS TO THE VEHICLE FOR THE ENGINE NOT TO FAIL. THE CONTACT ALSO STATED THAT THE COOLANT FAILURE STARTED IN MARCH OF 2019. THE VEHICLE WAS TAKEN TO BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023) HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.*LN*JB*DT*JB Thermostat and engine coolant temperature sensor needs to be replaced.

• 12/28/2019· ENGINE

  THE ENGINE SUDDENLY DOWN DIES WHILE DRIVING SEVERAL TIMES IN THE PAST FEW MONTHS.

• 12/28/2017· ENGINEFire

  TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON OCTOBER 18, 2017, THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SAM SCISM FORD, 5019 FLAT RIVER RD, FARMINGTON, MO 63640) WHERE IT WAS DIAGNOSED THAT THE SENSORS FOR THE COOLANT LEVELS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 20 MPH, SMOKE APPEARED THROUGH THE AIR VENTS AND THE VEHICLE CAUGHT FIRE. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

• 12/28/2017· ENGINE

  TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAN LEANDRO FORD IN SAN LEANDRO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/28/2015· EXTERIOR LIGHTING

  AS RECOMMENDED IN LOW VISIBILITY SITUATIONS (FOG, DUST STORM, SNOW, ETC.) TO PULL OFF THE SIDE OF THE ROAD AND TURN OFF ALL YOUR LIGHTS, MY 2014 FORD ESCAPE WITH DAYLIGHT RUNNING LIGHTS (DRL) ARE UNABLE TO BE TURNED OFF EVEN WHEN THE VEHICLE IS IN PARK AND THE PARKING BRAKE SET DURING THE DAY OR NIGHT, THEREBY CAUSING A SAFETY HAZARD. THE ONLY WAY TO TURN OFF THE DRLS IS TO TURN OFF THE VEHICLE, WHICH THEN PRODUCES ANOTHER HAZARD SINCE YOU CANNOT KEEP THE AC OR HEATER RUNNING AS NEEDED. I HAVE NOTIFIED BOTH FORD CORPORATE AND MY LOCAL DEALERSHIP MULTIPLE TIMES WITH NO RESULTS OR CORRECTIVE ACTION PLAN.

• 12/27/2022· POWER TRAIN

  Vehicle stopped driving while on highway. Transmission will not go in gear. Have had the bushing checked and it is good. The Vehicle only has 117,000 miles. Serviced regular. Ford has no remedy. Have reset the ecm and it will drive for a little while and then stop working.

• 12/27/2021· WHEELS

  LUG NUTS ON WHEELS i HAVE BEEN ASKED TO REPLACE THE FORD LUG NUTS FOR SWELLING FIRST....WHEN I PURCHASED NEW TIRES,AND I JUST WENT IN FOR SERVICE TO FORD AND THEY DIDNT SAY ANYTHING.

• 12/27/2021· POWER TRAIN

  CVT TRANSMISSION WENT OUT ON THE STREET CAUSING ME TO STALL IN A HIGHLY CONGESTED AREA. THIS COULD HAVE BEEN A PERFECT REAR END CONDITION..

• 12/27/2019· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  OVER THE PAST FEW MONTHS MY CAR HAS STARTED TO LOOSE POWER AND CUT OFF RANDOMLY. I WAS OUT ON DECEMBER 26, 2019 AND MY VEHICLE CUT OFF 4 TIMES. LUCKILY I WAS NOT IN HEAVY TRAFFIC SO I DID NOT GET INTO AN ACCIDENT. I HAVE TO RESTART THE CAR EACH TIME. WHEN I CALLED FORD MOTOR COMPANY ON DECEMBER 23, 2019 TO REPORT WHAT WAS HAPPENING, I WAS TOLD I WOULD HAVE TO PAY $125 FOR A DIAGNOSTIC TO BE RAN ON THE VEHICLE AND WOULD BE RESPONSIBLE FOR APPLICABLE REPAIRS DUE TO THEIR BEING NO OPEN RECALLS REGARDING GAS PRESSURE. THIS ALONE MAKES THE VEHICLE UNSAFE TO DRIVE ON THE HIGHWAY.

• 12/27/2019· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AND PULLING INTO A PARKING SPOT, THE VEHICLE SHUT OFF AND WAS TOWED TO THE CONTACT'S HOME. THE FOLLOWING DAY, THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, BUT IT SHUT OFF AGAIN. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF PRINCE GEORGE (4500 WHITEHILL BLVD, PRINCE GEORGE, VA 23875, (877) 331-9405). THE CONTACT WAS ADVISED TO USE ROLLING STOPS TO AVOID THE VEHICLE SHUTTING OFF. THE VEHICLE SHUT OFF IN THE DEALER'S PARKING LOT. THE DEALER REPLACED THE OXYGEN SENSORS AFTER PERFORMING A SMALL TEST DRIVE. IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER FOR ALMOST TWO WEEKS. THE TOTAL COST FOR THE REPAIRS WAS OVER $4,200. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING REPAIRS. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS INVALID.

• 12/27/2016· STEERING

  NOVEMBER 21ST, 2016 RACK AND PINION FAILED AT 32,300 MILES ON A 2014 FORD ESCAPE 4X4 TITANIUM. 2.0 TURBO. DEALERSHIP SAID IT WAS DEFECTIVE AND UNIT WAS MAKING A "RATCHET" NOISE WHEN TURNED. DEALERSHIP SAID IT WAS ALL COVERED UNDER WARRANTY AND REPLACED UNIT AT NO CHARGE. ONE MONTH LATER SERVICE MANAGER CALLED ME AND SAID IT WAS NOT COVERED UNDER WARRANTY, EVEN THOUGH MY VEHICLE IS LESS THAN THREE YEARS OLD AND HAD UNDER 36,000 MILES, EVEN AT THE TIME THEY CALLED IN DECEMBER 2016. LAST FORD I WILL EVER OWN. THIS IS MY WIFE'S CAR AND THE PORSCHE DEALERSHIP THAT SERVICES MY VEHICLE NEVER TREATS ME LIKE THIS. DEALERSHIP EXPECTS ME TO PAY THE BILL NOW. AFTER TELLING ME PREVIOUSLY IT WAS COVERED UNDER WARRANTY.THINKING ABOUT GETTING A LAWYER JUST FOR PRINCIPLE OF THE ISSUE TO DEAL WIH THE DEALERSHIP.

• 12/27/2016· VISIBILITY/WIPER

  BACK WINDSHIELD SHATTERED WHEN DRIVER SIDE DOOR WAS CLOSED. NO APPARENT CRACKS IN WINDOW PRIOR TO THIS HAPPENING. AFTER REPLACING THE REAR WINDSHIELD, THE SAME THING HAPPENED AGAIN WITHIN 24 HOURS OF IT BEING REPLACED. HAVE ONLY OWNED THE VEHICLE FOR APPROX. 45 DAYS. THE VEHICLE WAS PARKED AND NOT RUNNING BOTH TIMES.

• 12/26/2021· WHEELS

  All Lug nuts needed replaced due to swelling

• 12/26/2018· FUEL/PROPULSION SYSTEM

  STALLING WHILE DRIVING. PRIOR TO THE STALLING, GAS COVER BEGAN TO LOUDLY VIBRATE. UPON STOPPING TO EXAMINE LOCATION OF VIBRATION NOISE, I OPENED THE GAS COVER AND LIGHTLY OPENED POUR SPOUT.. EXCESSIVE AIR PUMPED OUT. THIS HAS OCCURRED 2 SEQUENTIAL DAYS NOW. I SEE A TENTATIVE RECALL IN 2015 FOR A SPECIFIC DATE OF MANUFACTURE RANGE BUT NOTHING ELSE REGARDING THE FUEL PUMP.

• 12/24/2021· ENGINE

  Coolant level sensor failed after repair for recall number 17S09. Mechanic reports that senior failed in same way as documented in the recall. However Ford refuses to conduct the repair a second time.

• 12/24/2020· ENGINE

  MY 2014 FORD ESCAPE ECOBOOST IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP (SEE ATTACHMENT) ARE COMPLAINING ABOUT. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. ENGINE COOLANT LIGHT GOES ON DAILY, YET LEVELS ARE OKAY. REMOVED CAP TO CHECK HEARD A HISSING NOISE AND THEN FLUID FROM OVERFLOW FLOWED IN AND NOT LOW. SO CANNOT ADD MORE COOLANT YET ENGINE LIGHT SAYS 'LOW ENGINE COOLANT' TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK/STRANDED IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. WAITED TURNED ON AGAIN WAS ABLE TO GO MAYBE 2 FT, LIGHT CAME ON AGAIN, SHUT OFF VEHICLE AGAIN. IT IS ONLY 46 DEGREES OUT TODAY AND BARELY STARTED DRIVING WHEN THIS HAPPENED. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.

• 12/24/2020· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  WHAT CAN CAUSE MY 1.6L FORD ESCAPE TITANIUM 2014 TO BE HESITANT WHEN I PUSH DOWN ON GAS AND THEN SUDDENLY THE POWER KICS IN BACK AFTER ABOUT 5 SECONDS. IT LIKE ITS NOT GETTING ENOUGH GAS AT THE START! NO CHECK ENGINE ON - JC TAMPA FL

• 12/24/2020· ENGINE

  MY 2014 FORD ESCAPE IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP ARE COMPLAINING OF. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.

• 12/24/2018· SEAT BELTS

  SEATBELT DOES NOT RETRACT. ONCE PULLED OUT SEATBELT HANGS OUT OF DOOR AND DOES NOT PULL BACK IN TO RETRACTOR.

• 12/23/2015· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  A FEW MONTHS AGO, I HAD FILED A COMPLAINT ON THE 2014 FORD ESCAPE SE 1.6L TURBOCHARGED ECOBOOST WITH I-4WD MY MOTHER CURRENTLY OWNS. SHE HAD ACCELERATION PROBLEMS WITH THE CAR. AT A STOPLIGHT OR WHLE MOVING AT A DECENT PACE (ABOUT 20-40MPH), THE ENGINE WOULD SUDDENLY REV TOWARDS 4000-5000 AND NOT DROP INTO DRIVE. THIS HAD CONCERNED ME ALOT. MOM CALLED KELLER BROS. FORD HERE IN LITITZ, PENNSYLVANIA, AND SAID THAT SHE WILL HAVE TO TAKE HER CAR DOWN FOR A SOFTWARE UPDATE. THE UPDATE FIXED EVERYTHING. NO ACCELERATION PROBLEMS. AND SINCE THIS SOFTWARE UPDATE, I'VE NOTICED A HUGE DIFFERENCE. IT FEELS LIKE THERE IS MORE HORSES IN MY MOM'S CAR THAN THERE WAS BEFORE THE UPDATE. THE UPDATE HAPPENED 4-6 MONTHS AGO. I FEEL MUCH SAFER KNOWING THAT HER CAR WON'T END HER IN AN ACCIDENT. SHE CURRENTLY HAS OVER 16,000 MILES, AND SINCE THAT TIME FRAME, NO "DROP-OUTS" (< AS I CALL THEM) HAVE HAPPENED.

• 12/22/2025· STEERING

  Electronic power steering has stopped working, flashes a message on the dash, and vehicle is stuck with Armstrong steering without it's electronic assist.

• 12/22/2023· ENGINE

  COOLANT INTRUSION FIRE CONFIRMED BY A DEALER ONLY A DEALER SYMPTOMS, VERY LOW COOLANT. APPEARED SEPT 2022 AND SEPT 2023

• 12/22/2023· ENGINE

  UNKNOWN My engine is cracked and leaking fluid. This has been verified by an independent mechanic inspection. Passenger safety is threatened by stalling in traffic or engine fire. The check engine light signaled the issue. Strikingly similar issues for similar vehicles of the same make (2014 Ford Escape ) from the same factory (Louisville) built at the same time (2014) have already been documented in recall 17V09 (Ford recall 17s09). I am fearful my car will catch fire as well. I would have reported this issue sooner but I received misleading information from Ford which told me that NHTSA bore responsibility for including my vehicle in this recall. Since the incident I have been working with my mechanic, the dealer, and Ford, and finally called NHTSA on 12/22/2023 (call 1459052).

• 12/22/2022· ENGINE AND ENGINE COOLING,FIRERELATEDFire

  The contact owns a 2014 Ford Escape. The contact stated while driving at 45 MPH, the low coolant warning light was illuminated. The contact then pulled into a gas station and turned off the vehicle. The message "High Engine Temperature. Stop Safely" was displayed. The contact stated that her husband who was following her at the time also pulled into the gas station and opened the hood of the vehicle. The contact's husband saw flames coming from the engine compartment. The contact was able to extinguish the fire by pouring soda on the flames. There were no injuries sustained. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 17V209000 (Engine And Engine Cooling). The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to follow up on the case. The failure mileage was approximately 111,344.

• 12/22/2020· ENGINE

  TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO LIMP MODE WITH A MESSAGE INDICATING CRITICAL OVERHEATING, SHUT-OFF VEHICLE BEING DISPLAYED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND SHUT-OFF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED. THE CONTACT RETRIEVED DTC CODES: (P0219) ENGINE OVERSPEED CONDITION AND (P1299) CYLINDER HEAD OVERTEMPERATURE PROTECTION ACTIVE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED FORD DEALER. THE CONTACT WAS ALSO INFORMED OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED LOVELAND FORD (999 E. EISENHOWER BLVD, LOVELAND, CO 80537, (970) 667-2220) TO INFORM THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 97,755.

• 12/22/2017· ENGINE

  3 YR/36,000 MILE WARRANTY RAN OUT 2/21/17, RECALL LETTER DATED 4/2017 RECALL NOTICE 17S09 -NHTSA RECALL 17V-209. VEHICLE CAN'T MAINTAIN COOLANT LEVEL, HAD VEHICLE TO DEALERSHIP TWICE, CAN'T GET PROBLEM RESOLVED. CAN'T DRIVE VEHICLE OUT OF TOWN FOR FEAR OF FIRE. CONVENIENTLY WARRANTY HAS RUN OUT AND NOW THIS.

• 12/22/2015· POWER TRAIN

  TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AFTER IT WAS SHIFTED INTO THE REVERSE POSITION. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHIFTED INDEPENDENTLY FROM SECOND GEAR TO THIRD GEAR. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

• 12/21/2023· POWER TRAIN

  The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature indicated that the vehicle was overheating, and the contact pulled over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine, requiring the long block to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,000.

• 12/21/2022· ELECTRICAL SYSTEM

  The contact owns a 2014 Ford Escape. The contact stated that upon attempting to turn off the vehicle, the START/STOP button was pressed but the vehicle failed to respond. The contact stated that the instrument panel turned off however, the engine was still running. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the engine continued to run for two hours. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.

• 12/21/2021· POWER TRAIN

  Transmission fault: engine suddenly reved high and didn’t move. Weird noise coming on and off. No prior warning or notifications with transmission

• 12/21/2018· POWER TRAIN

  I WAS TAKING MY PREGNANT DAUGHTER TO THE DOCTOR AND AND WAS CROSSING TRAFFICAT A LIGHT AND WITH NO WARNING I WAS NOT ABLE TO GO,I PUSHED ON THE GAS AND NOTHING LUCKILY IT WAS GOING DOWN HILL SO I COASTED TO A SHOP WHICH WAS VERY NEAR BY AND THEY INFORMED ME IT WAS THE TRANSMISSION SO I HAD IT TOWED TO A TRANSMISSION SHOP AND THEY INFORMED ME THAT THE TRANSMISSION WAS COMING APART AND WOULD BE VERY COSTLY TO REPAIR

• 12/21/2016· STRUCTURE

  TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD OPEN INDEPENDENTLY AND THE LIFTGATE WOULD FALL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/20/2019· ENGINEFire

  TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT INTERMITTENTLY SMELLED A BURNING ODOR COMING FROM THE VENTS INSIDE THE VEHICLE. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED AND THE TURBO ENGINE WAS NOT READING THE CORRECT CODE, WHICH CAUSED THE VEHICLE TO FAIL INSPECTION. THE CONTACT CALLED HERB CHAMBERS FORD OF BRAINTREE (LOCATED AT 75 GRANITE STREET RTE 37, BRAINTREE, MA 021847, 781-848-1350) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THEY WERE NOT SURE IF IT WAS INCLUDED IN A WARRANTY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

• 12/19/2022· POWER TRAIN

  The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact rolled the vehicle to a stop. The vehicle was not drivable. The contact towed the vehicle to the local dealer where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) in June 2022 after the repairs were completed. The manufacturer had been informed of the failure. The failure mileage was 139,499.

• 12/19/2022· STRUCTURE

  If the rear door (both passenger and driver side) is closed in an aggressive way (such as a child closing a door as hard as they can) the plastic paneling on the door can be "dislodged" sliding down and jamming with the metal door frame making the door unable to open from either the inside or outside. In the event of an emergency, the door would not be able to be opened leaving a child or passenger trapped in the vehicle. A jolt from a low speed crash (not directly on the door) could cause the door plastic to dislodge causing the door to jam leaving children or passengers in the back unable to exit the vehicle safety. The issues has been reproduced only by myself, that I am aware of; (first happened on drive side and then reproduced on passenger side) and could most likely be repeated on similar models preforming repeated aggressive door closes. This issues was brought to a certified Ford dealer and they made notes in the repair that the plastic was dislodged wedging with the metal door frame. The only warning signs were screws falling off the door panels and the plastic separating from the door through normal use and driving.

• 12/19/2019· POWER TRAIN

  AFTER PULLING ONTO THE HIGHWAY, I ATTEMPTED TO ACCELERATE MY AUTOMATIC 2014 FORD ESCAPE. MY ENGINE REVVED, BUT I HAD NO ACCELERATION. IT SOUNDED AS IF I WAS IN NEUTRAL. I TRIED TO SHIFT GEARS, BUT THE ISSUE PERSISTED AS MY CAR NEARLY CAME TO A HALT ON THE BUSY HIGHWAY. I WAS ABLE TO MAKE IT TO THE RIGHT LANE EVEN THOUGH IT PUT ME IN FRONT OF AN ONRAMP AND GUARD RAIL. I WAS BEGINNING TO LOSE ANY FORWARD MOMENTUM TO THE POINT THAT MY CAR WAS SLIPPING BACKWARD. I PUSHED THE BRAKE. I WAS ABLE TO QUICKLY TURN OFF MY CAR, TURN IT BACK ON, AND ACCELERATE A FEW FEET BEFORE I LOST ACCELERATION AGAIN. I DID THIS 3 TIMES BEFORE BEING ABLE TO SAFELY PULL OFF THE HIGHWAY PAST THE ONRAMP AND GUARDRAIL. I WAS ABOUT 15 MINUTES FROM MEETING UP WITH MY HUSBAND AND TWO YOUNG GIRLS TO TRAVEL FURTHER ONTO A BUSY HIGHWAY TOWARD FRIDAY AFTERNOON BOSTON TRAFFIC. I FEEL FORTUNATE THAT THE TIMING WAS WHAT IT WAS, BUT UNFORTUNATELY, THE ISSUE WAS MY TRANSMISSION FAILED AT ONLY 92,000 ON A VEHICLE FROM 2014. I JUST HAD THE VEHICLE IN THE MECHANIC SHOP ON THE TUESDAY PRIOR TO THIS FRIDAY EVENT, AND WAS TOLD THERE SHOULD BE NO ISSUES TAKING IT ON THE HIGHWAY FOR A TRIP WITH THE FAMILY. MY VEHICLE WAS TOWED TO THE LOCAL VIP FOR AN ASSESSMENT. WE WERE TOLD IT WAS LIKELY THE TRANSMISSION, WHICH THEY SAID WAS A "KNOWN ISSUE" IN THIS MAKE AND MODEL. FUMING AT THE THOUGHT OF THIS BEING A "KNOWN ISSUE" AND UNDERSTANDING THE IMPLICATIONS OF THIS COST, I DID A QUICK SEARCH. SURE ENOUGH, THERE ARE MYRIAD PEOPLE THAT HAVE EXPERIENCED THIS AT 40,000, 70,000 AND 90,000 MILES ON THIS SAME MAKE AND MODEL. WE HAD IT TOWED TO OUR LOCAL MECHANIC WHO ASSESSED IT INDEPENDENTLY OF VIP AND SHARED AGAIN THAT THIS IS A "KNOWN ISSUE" WITH THIS MAKE AND MODEL. I HAVE TO WONDER WHY THIS "KNOWN DANGEROUS ISSUE" HAS NOT PROMPTED A RECALL. HAPPY TO PROVIDE MY BILL FOR THE REPAIR, WHICH WILL TAKE PLACE 12/30. *JS

• 12/19/2018· POWER TRAIN

  TAKATA RECALL THE TRANNY WILL OFF AND ON SLAM INTO GEAR THIS HAPPENS IN ALL ROADS AND IN TOWN AND OUT OF TOWN