Overall rating (best variant)
Safety ratings
2014 Dodge Durango SUV 2WD
- Lane departure warningNo
- Forward collision warningOptional
- Electronic stability controlStandard
2014 Dodge Durango SUV 4WD
- Lane departure warningNo
- Forward collision warningOptional
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (11)
- EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.Campaign 15V461000 · 23/07/2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
- ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORCampaign 17V741000 · 21/11/2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
- SERVICE BRAKESCampaign 17V572000 · 18/09/2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
- ELECTRICAL SYSTEM:WIRINGCampaign 18V332000 · 17/05/2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- SEAT BELTSCampaign 14V643000 · 14/10/2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Fix: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
- ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORCampaign 17V435000 · 10/07/2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
- ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORCampaign 14V634000 · 08/10/2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
- ELECTRONIC STABILITY CONTROL (ESC)Campaign 14V636000 · 08/10/2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
Risk: If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
- VEHICLE SPEED CONTROL:ACCELERATOR PEDALCampaign 14V293000 · 04/06/2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Risk: The unintended continued acceleration may increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
- ELECTRICAL SYSTEM:WIRINGCampaign 14V391000 · 02/07/2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
- SERVICE BRAKESCampaign 14V154000 · 01/04/2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Owner complaints
Most-reported areas
- EXTERIOR LIGHTING127
- SEATS121
- ELECTRICAL SYSTEM102
- ENGINE53
- UNKNOWN OR OTHER51
- AIR BAGS46
- POWER TRAIN33
- SEAT BELTS31
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2019· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE TAIL LIGHTS RETAINED WATER, CAUSING THE LIGHTS TO SHORT OUT. THE VEHICLE WAS TAKEN TO RAIRDON CHRYSLER JEEP DODGE RAM OF MARYSVILLE (360-653-5664, LOCATED AT 16610 SMOKEY POINT BLVD, ARLINGTON, WA 98223) WHERE THE TAIL LIGHTS WERE REPLACED; HOWEVER, THE FAILURE RECURRED 19 MONTHS LATER. THE DEALER STATED THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
- 12/30/2019· EXTERIOR LIGHTING,UNKNOWN OR OTHER
VEHICLE STALLED ON HIGHWAY WHEN GOING OVER 40 MPH. WATER GETS INTO LEFT REAR LIGHT AND CAUSES REAR LIGHTS TO GO OUT.
- 12/30/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
REAR LED LITIGATE LIGHT COLLECTS WATER INSIDE UNIT AND BURNS OUT THE LED. THIS THE THIRD TIME IT HAD HAPPENED. LIGHT WAS REPLACED TWICE ALREADY.
- 12/30/2014· ENGINE
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
- 12/29/2019· EXTERIOR LIGHTING
WATER IS/HAS POOLED IN THE REAR TAIL LAMP MOUNTED ON THE LIFT GATE, CAUSING THE LED'S TO NOT WORK CORRECTLY AND SHORT OUT ON THE PASSENGER SIDE. I AM NOT ALONE BY MY RESEARCH ON DODGE DURANGO FORUMS. THIS APPEARS TO BE A UNIVERSAL PROBLEM WITH MOST OWNERS WHOSE LED'S ARE ALSO SHORTED OUT. I AM WONDERING WHY THERE HAS NOT BEEN A RECALL, OR, IF THERE IS, I WOULD APPRECIATE A REPLACEMENT AT NO COST TO ME. THE WHOLE ASSEMBLY NEEDS TO BE REPLACED, AS THESE ARE NOT REPAIRABLE. I DID NOT PLACE WATER IN THIS SEALED UNIT, SO HOW DID SO MANY OF US GET WATER IN THERE? WOULD APPRECIATE AND EXPLANATION OF WHY I SHOULD HAVE TO PAY OVER $1,000.00 FOR A FACTORY DEFECT? ANY REPLY WOULD GREATLY BE HELPFUL.
- 12/29/2017· SEAT BELTS
THE SEAT BELT WILL NOT RETRACT NOR LOCK UP (TENSION) WHEN STOPPING SUDDENLY. I HAVE TAKEN IT IN TO THE DEALERSHIP FOR THIS ISSUE ONCE ALREADY. THEY TOLD MY HUSBAND IT WAS DUE TO ME YANKING ON THE SEATBELT. WHICH IS SOMETHING I DO NOT DO. I CANNOT EVEN FEED IT BACK INTO THE SLOT. I DISCOVERED THE SEATBELT WOULD NOT LOCK UP WHILE EXITING A PARKING LOT. A VEHICLE TURNED IN FRONT OF ME AND I HAD TO SLAM ON MY BRAKES. I BELIEVE I WAS ONLY GOING ABOUT 20 -25 MILES PER HOUR. I WAS BARELY ABLE TO STOP MYSELF FROM HITTING THE STEERING WHEEL. THE SEAT BELT NEVER LOCKED. THIS IS A 2014, WITH A LITTLE OVER 49,000 MILES. THE SEATBELT SHOULD NOT BE HAVING ISSUES LIKE THIS. NOW IT IS GOING TO COST ME A GOOD DEAL OF MONEY TO FIX. BEING THAT THIS IS A SAFETY FEATURE, I FEEL IT SHOULD BE COVERED FROM THE MANUFACTURER.
- 12/29/2016· POWER TRAINCrash
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED AND THE SHIFT LEVER WAS IN THE PARK POSITION, THE VEHICLE ROLLED FORWARD AND CRASHED INTO THE CONTACT'S RESIDENCE. THERE WAS NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.
- 12/29/2015· POWER TRAIN,UNKNOWN OR OTHER
THE CAR IS MAKING AN ANNOYING "WHINING NOISE/HUM" WHEN DRIVING. AS THE SPEED INCREASES SO DOES THE NOISE. I HAVE HAD THE 2014 DURANGO CITADEL (V6) 2 YEARS AND HAVE APPROXIMATELY 16,000 MILES ON IT. I STARTED TO NOTICE THE NOISE AROUND 12,000 MILES. THE TIRES ARE INFLATED AT THE RECOMMENDED TIRE PRESSURE AND HAVE BEEN RECENTLY ROTATED. THIS HAS HAD NO EFFECT ON THE LEVEL OF NOISE. I SPOKE TO ANOTHER OWNER OF THE DODGE 2014 DURANGO CITADEL AND HE IS HAVING THE SAME PROBLEM. HE MENTIONED THAT ON A RECENT SERVICE AT THE DODGE DEALER THEY ASKED HIM IF HE WAS EXPERIENCING ANY NOISE IN THE DRIVE TRAIN. I WILL BE FOLLOWING UP WITH MY DEALER TOMORROW.
- 12/27/2019· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE EXTERIOR LED LIGHTS AND REVERSE LIGHTS SEIZED WITHOUT WARNING FOR APPROXIMATELY THREE MONTHS. THE CONTACT LOOKED INSIDE THE LIGHT FIXTURES AND FOUND WATER. THE CONTACT REPLACED THE EXTERIOR LIGHTING HIMSELF, BUT THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
- 12/27/2014· POWER TRAIN,UNKNOWN OR OTHER,ENGINE
WIFE WENT TO START UP VEHICLE AND IT WOULD NOT CRANK OVER.CALLED AAA FOR A JUMP. IT CRANK AND STARTED WITH A RATTLE CAN SOUND.I CAME HOME TO VERIFY SOUND. IT DID SUCH SOUND AS SHE EXPLAINED. I'M A MECHANIC AND REMOVED VALVE COVER TO CHECK FOR ROCKER DAMAGE NONE FOUND. I REMOVED INTAKE AND FOUND WATER IN #7AND #8 CYLINDER.I LOOKED AT SEALS ON INTAKE AND FOUND NOT INSTALLED PROPERLY. THE SEALS WERE NOT SQUARE IN BORES OF INTAKE. I HAVE NOT REMOVED OIL PAN BUT I SUSPECT CONNECTING RODS BENT ON START UP. I NEED TO KNOW IF DODGE NEW ABOUT THIS ISSUE. I DID DO A COOLANT PRESSURE TEST AND IT HELD FINE WITH NO LEAKS. WAS THERE A RECALL ON THE INTAKE WHICH DESTROYED MY WIFE'S ENGINE. *TR
- 12/26/2018· SEAT BELTS
THE SHOULDER GUIDE THAT GUIDES THE SEATBELT ON ITS TRACK FOUND CRACKED ON THE DRIVER SIDE, AND STARTING TO CRACK ON THE PASSENGER SIDE WHILE THE VEHICLE WAS STATIONARY. NOTICED WHEN THE SEATBELT WOULD NOT RETRACT ALL THE WAY PROPERLY. FOUND UPON INVESTIGATION OF THE SEATBELT SYSTEM.
- 12/23/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
THE TAILIGHT IS NOT WATER TIGHT AND WATER LEAKS IN AND POOLS ON THE BOTTOM. THIS WATER SHORTS OUT THE TAILIGHT AND CAUSES IT TO NOT LIGHT UP AT ALL. THIS SHORT CIRCUITING CAN ALSO CAUSE MULTIPLE OTHER ISSUES FOR THINGS UNRELATED TO THE TAILIGHT, CAUSING OTHER SYSTEMS TO SHORT.
- 12/23/2017· SEAT BELTS
DRIVER SEATBELT RETRACTOR BROKEN. CAR WAS STATIONED OUTSIDE OF HOUSEHOLD.
- 12/22/2020· FUEL/PROPULSION SYSTEM
GAS PUMP KEEPS STOPPING WHEN FILLING GAS TANK, LIKE SOMETHING IS STOPPING IT FROM FLOWING FAST
- 12/22/2016· POWER TRAIN
AFTER PARKING IN MY DRIVEWAY WHICH IS ON A VERY SLIGHT ANGLE TO THE STREET, I WENT INSIDE AND SAT DOWN. A FEW MINUTES LATER, MY NEIGHBOR CAME TO THE DOOR AND TOLD ME MY CAR WAS IN THE STREET. IT HAD ROLLED BACK ABOUT 50 FEET . THE VEHICLE WAS STILL LOCKED AND SHOWED IT WAS IN PARK. THANK GOD THERE WERE NO INJURIES.
- 12/22/2016· STRUCTURE,UNKNOWN OR OTHER
THIS ACTUALLY HAPPENED ABOUT 4 MONTHS AGO. I WAS AT THE POST OFFICE DROPPING OFF MAIL OUTSIDE IN THE MAILBOX IN MY CAR. I DROPPED A PIECE OF MAIL ON THE GROUND. I PUT MY CAR IN PARK AND GOT OUT OF MY CAR. MY CAR BEGAN TO ROLL FORWARD, I WAS ABLE TO GET IN AND PLACE MY FOOT ON THE BRAKE. MY DOOR HIT THE MAILBOX. LATER I WENT TO THE DEALER TO GET A QUOTE TO FIX MY DOOR AND TOLD THEM WHAT HAPPENED. THEY SAID I MUST HAVE NEVER PUT IT IN PARK. THEY WANTED $1000 TO FIX A LITTLE SCRATCH AND DENT ON THE DOOR. I DECIDE NOT TO FIX IT. TODAY I NOTICED THE POSSIBLE RECALL, THOUGHT I SHOULD MENTION THIS. I'M NOT LOOKING FOR A RESPONSE. THAN YOU FOR YOUR TIME.
- 12/21/2016· UNKNOWN OR OTHER,SERVICE BRAKESCrash
ROLLAWAY ACCIDENT. IN 2015 I HAD AN ACCIDENT WHERE MY VEHICLE ROLLED OUT OF MY DRIVEWAY. I WAS NOT IN THE VEHICLE. THE VEHICLE WAS IN PARK AND EMERGENCY BRAKE WAS PLACED ON. I CONTACTED FODGE ABOUT THE ISSUE AND THEY SAID THAT ALTHIUGH THE PARKING BRAKE LIGHY MAY HAVE BEEN ON THAT IF THE BRAKE WAS NOT DEPRESSED.COMPLETELY TO THE GROUND THE BRAKE WAS NOT ENGAGED.
- 12/19/2019· SEATS
THE HEAD REST POP OPEN PUT OF NO WHERE. TRY TO EXPLAIN THIS TO THEM AND NO ONE IS WILLING TO HELP. HOWEVER AFTER DOING MY RESEARCH, I FOUND OUT I'M NOT THE ONLY ONE WITH THE PROBLEM AND THAT IS VERY COMMON. WHEN I BROUGHT THIS UP TO THEIR ATTENTION I WAS TOLD THAT THERE IS NOT A RECALL ON IT SO THEREFORE THEY WON'T BE ABLE TO HELP.
- 12/19/2018· STEERING
THREE WEEKS AGO, THE POWER STEERING FAILED ON MY SUV WHILE IN MOTION ON A CITY STREET. IT TIGHTENED UP SEVERELY, MAKING IT VERY DIFFICULT TO STEER. THE DODGE DEALER SAYS THE ELECTRIC POWER STEERING CONTROL MODULE IS FAULTY AND THE PART IS ON BACK ORDER. TODAY (DEC.19), I WAS TOLD THE PART WOULD NOT BE AVAILABLE UNTIL SOMETIME IN JANUARY. A PARTS REPRESENTATIVE OFFERED TO LOCATE A GENERIC PART FROM ANOTHER MANUFACTURER, WHICH I DECLINED.
- 12/18/2019· SUSPENSION,WHEELS
VEHICLE HAS LOUD HUMMING NOISE COMING FROM PASSENGER SIDE.TOOK ME A MONTH JUST TO GET AN APPOINTMENT..DROPPED CAR OFF ON 12/09/19 @ WESTBURY ,NY DODGE DEALER..DEALER STATED CAR NEEDED WHEEL HUB BEARINGS, STATES ALL 4 HAVE BEEN CHANGED. TOLD TO PICK CAR UP ON 12/17/19, CAR WAS NEVER TEST DRIVEN AS STATED AND PROBLEM WAS WORST. LEFT CAR TO CORRECT, PICKED CAR UP AGAIN ON 12/18/19 TO HERE A NEW PROBLEM WHICH WAS RUBBING FROM PASSENGER REAR. . SERVICE REP. DOMINIQUE WHO TEST DROVE WITH ME SAID THAT THIS WAS NORMAL.(UNSATISFACTORY).SERVICE REP. HANDLING MY CAR IS MANNY., GIVES ME THE RUN AROUND, DOESNT STAY INTOUCH ONLY AFTER I MAKE NUMEROUS COMPLAINTS, PROMISED TO GIVE ME A LOANER VEHICLE ,THEN WHEN I SHOW UP I DONT RECIEVE ONE , REASON BEING I DIDNT PURCHASE CAR FROM THEM, BUT OK TO BE INCONVENIENCED FOR OVER 10 DAYS..I WAS TOLD BY BOTH REPS. TO TAKE CAR AND BRING BACK IF ISSUE CONTINUES.(SITUATION WAS STILL ONGOING)..THIS IS VERY UNSATISFACTORY AND HOW WILL I BE COMPENSATED. MY VEHICLE STILL ISNT FIXED AND I LIVE IN PENNSYLVANIA AND CAR IS IN NY..
- 12/17/2022· EXTERIOR LIGHTING
The taillight assembly leaks and fills up with water. It is available for inspection. The taillight shorts out and does not work. The potential of being rear ended is very high; threatening the lives of those in the car and those in the car behind it. Many other Dodge Durango owners have the same problem. The car has not been inspected by others. No warning lamps or symptoms. But every time it rains it is best to loosen the taillight assembly to drain as much water as possibly to prevent the malfunction again.
- 12/17/2019· ENGINE
I AM WRITING THIS COMPLAINT AS MY 2014 DODGE DURANGO LIMITED HAD AN OIL LEAK. OIL ENDS UP ALL OVER YOUR GARAGE, ROAD, DRIVEWAY IN THE SIZE OF A SOFTBALL ON THE GROUP AFTER THE CAR HAS BEEN TURNED OFF. AFTER TAKING TO LOCAL MECHANIC, I WAS INFORMED THAT THE "COOLING ASSEMBLY OR A SENSOR WAS LEAKING". IT TURNS OUT MY CAR THE ENTIRE COOLING ASSEMBLY WAS BAD. MECHANIC INFORMED ME THAT 3 OTHER CHYSLER/DODGE PRODUCTS WERE IN HIS SHOP OVER THE PAST WEEK WITH THE SAME ISSUE. ALSO, WHEN HE RECEIVED THE PART FROM THE LOCAL DODGE DEALER, THEY ORIGINALLY HAD 5 IN STOCK THAT WEEK AND I GOT THE LAST ONE. SO, THIS APPEARS TO BE A FLAW IN THE MANUFACTURED PART THAT LEAKS OIL AND COULD POTENTIALLY CAUSE A FIRE, ILLNESS, ETC. PART AND LABOR COST ME $650.00. MY 2014 DURANGO HAS 65,000 MILES AT TIME OF POSTING.
- 12/17/2015· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) MORE THAN A YEAR AGO AND THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO RECEIVE THE REPAIR FROM THE DEALER. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE AN ESTIMATED TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ THE ALTERNATOR WAS REPLACED ON 01/20/16.*JB
- 12/15/2020· EXTERIOR LIGHTING,SEAT BELTS,STRUCTURE
SEATBELT FOR DRIVER NO LONGER RETRACTS OR LOCKS WHEN BRAKE IS APPLIED. DOESN'T RETRACT BACK WHEN VEHICLE IS OFF AND SEATBELT IS REMOVED JUST FLOPS. BACK LIFT GATE OPENS AND THEN CLOSES AND SUSPENDS HALFWAY WILL HIT YOUR HEAD IF YOU'RE STANDING UNDER IT. INTERIOR OVERHEAD LIGHTS DO NOT TURN OFF WHILE VEHICLE IS IN MOTION AND RUNNING. DON'T TURN OFF FOR ABOUT 5-10 MINUTES AFTER VEHICLE TURNED OFF AND IS LOCKED.
- 12/14/2023· ENGINE AND ENGINE COOLINGFire
The contact owns a 2014 Dodge Durango. The contact stated that he was observing that an oil stain was showing on his driveway. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the oil filter adapter housing needed to be replaced. The vehicle was repaired. However, the contact observed that the oil leak had reoccurred. The contact had taken the vehicle back to the same mechanic who replaced the oil filter adapter housing again, however, the failure reoccurred. The contact returned to the same mechanic who advised that the adapter filter was manufactured with an aluminum housing and no longer in plastic. The contact stated that the mechanic was test-driving the vehicle after he had installed the aluminum oil filter adapter housing. The contact stated that the mechanic advised he was driving at approximately 30 MPH when the vehicle began emitting smoke. The contact was advised by the mechanic that he pulled off of the roadway, and turned the vehicle off, but was unable to open the hood due to flames. The fire department was called and they extinguished the flames. The vehicle was towed back to the mechanic's shop. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
- 12/14/2020· SEATS
ON 12/5/2020 AT ABOUT 1200 HOURS, I WAS DRIVING NORTHBOUND AT ABOUT 40 MPH ON LITCHFIELD RD IN GOODYEAR, AZ IN MY 2014 DODGE DURANGO WHEN THE FRONT PASSENGER-SIDE HEADREST DEPLOYED AGAINST THE BACK OF MY WIFE'S HEAD FOR NO APPARENT REASON. I LOOKED AROUND AND THERE WERE NO VEHICLES WITHIN A QUARTER-MILE OF MY VEHICLE WHEN THIS OCCURRED. ON ARRIVAL HOME, I INSPECTED THE FAULTY HEADREST AND IT APPEARED AN INTERIOR PLASTIC RETENTION PIECE WAS BUSTED. I CONTACTED MY DODGE DEALER, WHO ADVISED A REPLACEMENT WAS NOT AVAILABLE UNTIL MAY 2021. I CONTACTED CHRYSLER CUSTOMER CARE AND THEY WE'RE EQUALLY AS USELESS AS THE DEALER. I AM COMPLETELY ANNOYED, DISSATISFIED AND A BIT ENRAGED.
- 12/13/2021· ELECTRICAL SYSTEM,AIR BAGS
In October 2014, a recall was called for some 2014 Dodge Durangos and Jeep Grand Cherokees because a electrical issue where the air bag light intermittently comes on and turns off repeatedly. My vehicle was not included but it is having the same issue which almost seems like a short in wiring. This is an issue that widely discussed in the Durango chat as other people are told as well that their 2014 is not included but they have the same issue.
- 12/13/2019· AIR BAGS
THE SERVICE YOUR AIRBAG LIGHT KEEPS TURNING ON AND OFF CONSTANTLY, WHILE DRIVING. IT ALSO DISABLES THE SEAT BELT AUTOMATIC LOCKING WHEN THE LIGHT COMES ON. IT WAS RECALLED ON THE 2014 JEEPS WITH THE SAME ISSUE...
- 12/12/2019· ENGINE
THE CHECK ENGINE LIGHT CAME ON, SO I TOOK IT TO THE NEAREST MECHANIC (NOT A DODGE DEALERSHIP). THEY DID A SCAN AND THE CODE SAID MISFIRE, SO THEY RECOMMENDED A TUNE UP. $500 LATER THE LIGHT CAME ON AGAIN. MY SON TOOK IT TO DODGE WHO SAID MISFIRE, LEFT HEAD. THE V6 ENGINE I HAVE HAD THE SAME PROBLEM UP TO 2013 AND DODGE EXTENDED THE WARRANTY ON THE LEFT HEAD TO 150K MILES. THEY TOLD US I WAS OUT OF WARRANTY BY 5 WEEKS OR 3K MILES, SO THE REPAIR WOULD COST $2700.00. I CALLED DODGE CORPORATE FOR HELP AND WAS TOLD TOUGH, WE CANT HELP YOU. I BELIEVE THIS IS THE SAME PROBLEM AS IN EARLIER YEARS. NOW I HAVE NO TRANSPORTATION TO WORK AS THEY SAID NOT TO DRIVE IT. PLEASE INVESTIGATE THE 2014 V6 PENTASTAR ENGINE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
- 12/12/2019· EXTERIOR LIGHTING,STRUCTURE
THE ENTIRE BRAKE LIGHT (PANELS) HAD WATER LEAK IN THEM CAUSING WATER TO BACK UP IN PLASTIC COVER SHORTING OUT THE BREAK LIGHTS AND CAUSING CONDENSATION ON THE REST OF THE BRAKE PANELS. THIS HAPPENS WHEN IT RAINS OR CAR IS GETTING WASHED OR ANY TIME WATER TOUCHES BACK BRAKE LIGHTS.
- 12/12/2019· EXTERIOR LIGHTING
TAIL LIGHT HAS GOTTEN WATER INSIDE TWICE FROM RAIN CAN'T KEEP FIXING THIS ISSUE
- 12/12/2019· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE THE CONTACT WAS STANDING BY THE VEHICLE, ONE OF THE TAIL LIGHTS CRACKED IN A VERTICAL LINE. THE VEHICLE WAS TAKEN TO MERRICK DODGE CHRYSLER JEEP OF WANTAGH (516-868-4400, LOCATED AT 3614 SUNRISE HWY, STE B, WANTAGH, NY 11793) WHERE IT WAS STATED THAT THE FAILURE WAS NOT COVERED BY THE EXTENDED WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT IT WAS NOT A KNOWN FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
- 12/11/2023· FUEL/PROPULSION SYSTEM
Fuel filler neck broke off where you fill up gas tank,leaving it unprotected
- 12/11/2018· ENGINE,FUEL/PROPULSION SYSTEM
VEHICLE SHUTS DOWN WHILE ON FREEWAY. DEALER WAS UNABLE TO LOCATE PROBLEM. IT HAPPENED AGAIN OVER THE NEXT 6 MONTH'S SEVERAL TIMES. NEW VEHICLE WAS AT DEALERSHIP MANY TIMES. DODGE SENT OUT A CORPORATE MACHANIC SAYING THERE WAS APINCH IN THE FUEL LINE. THIS HAPPENED AGAIN A YEAR LATER, SAME FIX AT DEALERSHIP. AND TWO YEARS LATER, I AM HAVING THE SAME PROBLEM, CAR DOES NOT START ANYONE THIS TIME.
- 12/11/2017· EXTERIOR LIGHTING
THERE IS A LEAK ON THE LED TAILLIGHTS. WATER IS NOW TRAPPED INSIDE MY TAILLIGHTS. THIS IS CAUSING MY TAILLIGHTS TO SHORT CIRCUIT MAKING IT EXTREMELY DANGEROUS TO BRAKE AND DRIVE AT NIGHT. I HAVE HEARD FROM MANY OTHER 2014 DURANGO OWNERS THAT THIS IS A COMMON PROBLEM.
- 12/10/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
RACETRACK TAIL LIGHTS BURNT OUT FROM NORMAL USE BECAUSE THE PART SUFFERED A COMMON MANUFACTURING DEFECT. THIS PART IS FLAWED AND NEEDS TO BE REDESIGNED AND ISSUED A RECALL TO ALL RACETRACK OWNERS.
- 12/09/2021· ELECTRICAL SYSTEM
Randomly car will flash shifter issue, brake issues, no bus, and many others. Wipers will then turn on and will go off by beeping horn. Then dash goes black. Sometimes during these frequent episodes transmission won’t shift out of low gear. Turn car off and it’s dead. Randomly restarts and acts normal for a bit. A month ago fuel pump went and paid $800 to repair. Been happening for a year. Today car is dead in driveway but randomly wipers began moving. Beep horn turns wipers off. This car is not right. Chrysler needs to be accountable and recall the TIPM box in these vehicle.
- 12/08/2019· UNKNOWN OR OTHER
I WAS DRIVING AND MY SUNROOF WINDOW EXPLODED.
- 12/08/2017· ENGINE
WHILE DRIVING 2014 DURANGO (W/ 26313 MILES) ON HIGHWAY, THE "CHECK ENGINE LIGHT" CAME ON, AND THE CAR SLOW DOWN TO 30 MPH AND IT WOULD NOT ACCELERATE MORE THAN 30 MPH. I PULLED OVER AND INSPECT THE CAR AND FOUND OIL DRIPPING FROM THE ENGINE AND THE ENTIRE BOTTOM OF THE CAR WAS SOAKED WITH OIL WHICH CAN BE A FIRE HAZARD. UPON DOING A BRIEF RESEARCH ONLINE I FOUND MANY PEOPLE WHO OWNS A 2014 DODGE/ CHRYSLER WITH A PENTASTAR ENGINE REPORTED THAT THE CRACKED "PLASTIC ENGINE OIL FILTER HOUSING" CAUSING THE LEAK. I TOOK MY CAR TO THE DEALER AND THEY REFUSED TO FIX MY CAR UNDER WARRANTY AND BLAMED ME FOR "OVER TORQUING" THE OIL FILTER.
- 12/08/2017· ELECTRICAL SYSTEM
REAR "RACE TRACK" STYLE TAIL LIGHTS ON THE BACK TAIL GATE FILL WITH WATER AND, AS A CONSEQUENCE, THE LEDS LOW ON THE PASSENGER SIDE, WHERE THE WATER POOLED,ARE NOT WORKING. THIS OCCURS DURING RAINFALL REGARDLESS OF STATIONARY OR UNDER MOTION. I DO NOT KNOW HOW LONG THIS HAS BEEN GOING ON. I NOTICED IT IN NOVEMBER 2017.
- 12/08/2014· STEERING
VEHICLE IS A NEW COMPANY VEHICLE AND HAD APPROXIMATELY 507 MILES ON IT WHEN THE INCIDENT OCCURRED. I WAS DRIVING AND VEHICLE LOST POWER STEERING AND STARTED TO SMOKE FROM UNDER THE HOOD. PULLED INTO NEXT SAFE PARKING LOT AND OPENED HOOD. COULDN'T SEE ANY FLAMES AND AFTER ABOUT 5 - 10 MINUTES SMOKE STOPPED. TRIED DRIVING VEHICLE AND IT SEEMED OK EXCEPT FOR NO POWER STEERING. DROVE VEHICLE HOME AND CALLED THE 800 NUMBER FOR CUSTOMER SERVICE FOR CHRYSLER, DODGE AND THEY TOLD ME TO CALL A LOCAL CHRYSLER, DODGE DEALER FOR A SERVICE APPOINTMENT. CALLED LOCAL DEALER AND THEY TOLD ME TO BRING VEHICLE IN TWO DAYS LATER FOR SERVICE. ACCORDING TO THE INVOICE, THE POWER STEERING PUMP LEAKED FROM BEHIND THE PULLEY. FLUID ALSO LEAKED ONTO THE SERPENTINE BELT. UPDATED 03/11/15
- 12/08/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
- 12/06/2021· EXTERIOR LIGHTING,VISIBILITY
The contact owns a 2014 Dodge Durango. The contact stated that the front windshield lining was cracked which caused water to seep into the glove compartment. Additionally, the exterior tailgate door lights were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle was out of warranty since 2018. The failure mileage was approximately 68,000.
- 12/06/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
WATER IS GETTING IN TAIL LIGHT (RACETRACK LED LIGHTING) AND SHORTING OUT THE LED LAMPS. HAPPENS WHEN IT RAINS OR GOES THROUGH A CAR WASH
- 12/06/2020· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
YESTERDAY WHEN ATTEMPTING TO START MY DURANGO, IT TURNED OVER BUT DID NOT START. AS THIS IS THE 5TH TIME, I ALREADY KNEW WHAT THE PROBLEM WAS. I CHECKED THE FUSE FOR THE FUEL PUMP AND REPLACED IT. IT STARTED BACK UP FINE. ALTHOUGH THIS TIME, THIS PUT MY FAMILY AND I IN A VERY DANGEROUS SITUATION. WHEN DRIVING THROUGH A RAILROAD CROSSING, THE VEHICLE DIED ON ME. MOMENTS LATER THE BARRICADES CAME DOWN AND I JUMPED OUT QUICKLY TO PUSH THE VEHICLE WHILE MY WIFE AND KIDS WERE INSIDE. I MANAGED TO GET THEM OUT OF HARMS WAY BEFORE THE TRAIN ARRIVED. CHRYSLER NEEDS TO RECALL THIS PROBLEM, LIKE THE 2011-2013 VEHICLES THAT ARE EXPERIENCING FUEL PUMP RELAY SWITCH. OBVIOUSLY 2014 MODELS ARE AFFECTED.
- 12/06/2020· FUEL/PROPULSION SYSTEM
3 WEEKS BACK I HAVE NOTICED MY CAR IS NOT GETTING AT FIRST START. IT IS CARRYON CRANKS, BUT DO NOT GIVE START BUT SECOND OR THIRD ATTEMPT ONLY IT GET START. WITH REMOTE START IT DONOT MAKE TROUBLE TO ME. I GOT CHECKED MY BATTERY, THEY SAYS BATTERY IS GOOD AND MAY BE THE PROBLEM WITH FUEL PUMP AND REPLACEMENT IS VERY COSTLY. I CONTACTED MY FRIENDS WHO OWN DODGE DURANGO, MOST OF THEM SAID THEIR CAR HAVE THE SAME PROBLEM SPECIALLY 2014 MODEL. FUNNY THINGS IS THAT THIS PROBLEM APPEARED TO EVERYONE IN THE LAST FEW MONTHS ONLY. LOOK LIKE THIS A MANUFACTURERS DEFECT. KINDLY REQUEST TO RECALL THIS BATCH AND ADVICE COMPANY TO GET REPLACEMENT AT FREE OF COST. MY KIND REQUEST IS THAT IF MANY A CAR OWNER FACEING SAME PROBLEM THEN COMPANY SHOULD ADDRESS IT AS SERIOUS MATTER. KINDLY NOTE THAT, WE ALL DODGE DURANGO OWNERS ARE PLANNING TO START A FACEBOOK GROUP TO AIR OUR CONCERN IN THE PUBLIC FLATFORM UNTIL THE MANAGEMENT SOLVES OUR DIFFICULTIES. AWAITING FOR A REPLY/ CONTACT
- 12/06/2019· EXTERIOR LIGHTING
CENTER TAILGATE (RACE TRACK) TAIL LIGHT GETS WATER IN IT EVERY TIME IT RAINS OR SNOW MELTS REGARDLESS IF STATIONARY OR DRIVING. THIS IS THE 3RD TIME IT HAS HAPPENED AND THE LIGHT IS NOW SHORTED OUT (VISIBLY BURNT) AND THE VEHICLE SMELLS LIKE BURNT PLASTIC. REPLACED JUNE 2016, DEC 2017 AND NOW NEEDS TO BE REPLACED DEC 2019.
- 12/06/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
REAR RACETRACK TAIL LIGHT FILLS WITH WATER. LOOKS LIKE DODGE OVERTIGHTENED THE BOLTS CAUSING THE PLASTIC TO CRACK WHICH LEADS TO THE MAIN TAIL LIGHT TO FILL WITH WATER AND SHORT OUT. THIS CAUSES THE TAIL LIGHTS TO NOT FUNCTION MAKING IT A HUGE SAFETY CONCERN. OF COURSE HAPPENS WHEN VEHICLE IS JUST OUT OF WARRANTY AND DODGE WON'T DO A THING ABOUT IT, IT ACCORDING TO THEM IS A ME PROBLEM. I HAVE SEEN OTHER VEHICLES WITH THE SAME PROBLEM. THIS RACETRACK DESIGN TAIL LIGHT SYSTEM IS A TERRIBLE DESIGN AND A DANGEROUS ONE.
- 12/05/2014· ELECTRONIC STABILITY CONTROL (ESC)
THERE IS A RECALL I NEED FIXED AND I WOULD LIKE FOR SOMEONE TO CONTACT ME. *TR
- 12/04/2025· FUEL/PROPULSION SYSTEM
Fuel pump and wiring issues