crashtest

2014 / Chrysler

2014 Chrysler 300

5/5

Overall rating (best variant)

Safety ratings

2014 Chrysler 300 4 DR AWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 4Side, driver: 3Side, rear passenger: 5Rollover risk: 11.3%
  • Lane departure warningNo
  • Forward collision warningOptional
  • Electronic stability controlStandard

2014 Chrysler 300 4 DR RWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 4Side, driver: 3Side, rear passenger: 5Rollover risk: 11.3%
  • Lane departure warningNo
  • Forward collision warningOptional
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (8)

Do not drive this vehicle — urgent recall

NHTSA has flagged a recall on this vehicle as severe. Contact a dealer immediately; recall repairs are free.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V018000 · 15/01/2019Do not drive

    Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

    Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Campaign 16V240000 · 25/04/2016

    Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

    Risk: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

    Fix: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

  • ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORCampaign 17V741000 · 21/11/2017

    Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.

  • ELECTRICAL SYSTEM:WIRINGCampaign 18V332000 · 17/05/2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

  • POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFTCampaign 17V097000 · 14/02/2017

    Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.

    Risk: A loss of motive power can increase the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Campaign 18E053000 · 12/07/2018

    Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Fix: Chrysler will notify owners, and dealers will either perform a software update or replace the PCM, free of charge. The recall began July 26 , 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U82, and U83.

  • ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORCampaign 17V435000 · 10/07/2017

    Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

    Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

  • ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORCampaign 14V634000 · 08/10/2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

Owner complaints

236
Complaints
22
Crashes reported
4
Fires reported
15
Injuries
0
Deaths

Most-reported areas

  • ELECTRICAL SYSTEM72
  • POWER TRAIN69
  • ENGINE25
  • UNKNOWN OR OTHER23
  • AIR BAGS17
  • EXTERIOR LIGHTING17
  • SERVICE BRAKES15
  • VEHICLE SPEED CONTROL12
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2015· ENGINE

    TL* THE CONTACT OWNED A 2014 CHRYSLER 300. WHILE DRIVING 15 MPH, THE VEHICLE SHOOK AND FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD VALVE AND CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,814.

  • 12/29/2020· AIR BAGSCrash

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, BACK AND CHEST INJURIES WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER FLETCHER CHRYSLER SHERWOOD LOCATED AT 5922 WARDEN RD, SHERWOOD, AR 72120 WAS NOTIFIED OF THE INCIDENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.

  • 12/27/2016· EXTERIOR LIGHTING,VISIBILITY,STRUCTURE,SERVICE BRAKES

    WHEN DRIVING OR NOT DRIVING SUN ROOF WILL NOT GO CLOSE I HAVE TO PUSH BUTTON A FEW TIMES OR WAIT A FEW MINUTES, CHECK ENGINE LIGHT WILL COME ON WHEN STARTING CAR OR DRIVING DOWN THE ROAD, WHEN BRAKING POPPING SOUND COMES FROM LEFT SIDE OF CAR AND A LITTLE SLIDING, PAINT PEELING OFF BACK BUMPER. THESE PROBLEMS HAVE BEEN HAPPENING FOR 2 YEARS NOW. CAR AT REPAIR SHOP NOW FOR BRAKES. *TR

  • 12/21/2013· STEERING,SUSPENSION

    THE TIE ROD COMPLETELY GAVE AWAY ON THIS CAR WHILE I WAS JUST DRIVING ALONG THE HIGHWAY. *TR

  • 12/19/2024· ENGINE

    The contact owns a 2014 Chrysler 300. The contact stated while driving at an undisclosed speed, the vehicle briefly vibrated before returning to normal functionality however, the failure became a regular failure. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 09-002-14. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.

  • 12/19/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. \

  • 12/17/2014· ELECTRICAL SYSTEM

    2014 CHRYSLER 300C. VEHICLE WOULD NOT START AND CHECK ENGINE LIGHT CAME ON AFTER CAR WAS PURCHASED TWO DAYS LATER. *TA THE DEALER PERFORMED TWO TECHNICAL SERVICE BULLETINS; REPROGRAMMING THE POWER TRAIN AND TRANSMISSION CONTROL MODULES AND RESET THE ENGINE LIGHT. ON SEPTEMBER 1, 2014, ALL OF THE DASHBOARD LIGHTS ILLUMINATED WHILE THE VEHICLE WAS OFF, WHICH CAUSED THE BATTERY TO DIE. THE VEHICLE WAS TAKEN TO THE DEALER. THEY WERE UNABLE TO FIX THE VEHICLE. ON SEPTEMBER 23, 2014, WHILE DRIVING, IF FELT AS THOUGH THE ENGINE WAS MISFIRING. THE NEXT DAY, THE VEHICLE WOULD NOT START. ONCE AGAIN, THE DEALER HAD TO JUMP START THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AGAIN, WHERE THEY WERE UNABLE TO CORRECT THE PROBLEM. *JB

  • 12/14/2019· WHEELS,UNKNOWN OR OTHER

    I WAS DRIVING STRAIGHT FORWARD AT ABOUT 20MPH ON A BRIDGE WHERE THE ROAD WAS CLEAR WITH NO ICE OR SNOW AND MY CAR DID A 360 SPIN OUT IN THE MIDDLE OF TRAFFIC. THAT DAY I TOOK MY CAR INTO DISCOUNT TIRES WHERE I WAS TOLD I HAD 5/32 THREAD WHICH IS FAIRLY GOOD I STILL WENT AHEAD AND GOT NEW TIRES BUT STILL FELT LIKE MY TIRES WAS NOT MOVING LIKE IT SHOULD. I THEN TOOK IT INTO A MECHANIC SHOP WHICH WAS MONTES CAR SHOP IN NORTH MPLS WE DID A TEST DRIVE AND REALIZED MY FRONT WHEELS WERE NOT ENGAGING THE ONLY TIRES THAT WERE SPINNING WAS THE BACK WHEELS. SO AT THAT POINT THEY RAN A ABS DIAGNOSTIC THERE WERE CODES NO SHOWING REGARDING MY AWD AT ALL, SO THEY DID A FULL INSPECTION AND STATED IT WAS A BLOWN MINI FUSE THAT OPERATES THE FRONT DIFF ACTUATOR AND REPLACED IT. I'VE DRIVEN THE CAR AND I AM NOT SURE IF THE PROBLEM HAS BEEN FIXED NOT ONLY THAT THE CAR IS NOT GIVING OFF ANY SENSORS OR CODES REGARDING MY AWD NOT WORKING WHICH IS VERY DANGEROUS AND LIFE THREATENING THERE SHOULD BE SOME WAY FOR THE CAR TO HAVE SENSORS NOTIFYING ME THE MY ALL WHEEL DRIVE IS NOT WORKING OR ENGAGING.

  • 12/14/2018· SEATS

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHEN THE CONTACT ENTERED THE VEHICLE, THE BACK OF THE SEAT FRACTURED. THE VEHICLE WAS TAKEN TO VICTORVILLE MOTORS (14617 CIVIC DR, VICTORVILLE, CA 92394, 760-733-8484), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *TT*JB

  • 12/14/2017· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT THE BATTERY SAFE MODE KEPT RANDOMLY ILLUMINATING. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD STALL WITHOUT WARNING. TWO DEALERS WERE CONTACTED: DUNHAM MOTOR SALES INC (1006 S WAYNE ST, ANGOLA, IN 46703, (260) 665-2125) AND GLENBROOK DODGE CHRYSLER JEEP (100 W COLISEUM BLVD, FORT WAYNE, IN 46805, (260) 240-5092). THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V741000 (ELECTRICAL SYSTEM), 17V435000 (ELECTRICAL SYSTEM), AND 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  • 12/10/2018· ELECTRICAL SYSTEM

    WHILE DRIVING HOME ONE AFTERNOON MY FACTORY BEATS SOUND SYSTEM STARTED MAKING A STATIC NOISE WHILE LISTENING TO MUSIC VIA BLUETOOTH. IT CLEARED UP AND TWO DAYS LATER THE COMPLETE AUDIO SYSTEM STOPPED WORKING. I THEN RESTARTED THE SYSTEM AND STILL NO SOUND FROM RADIO BLUETOOTH OR GPS. I THEN NOTICED A MELTED FUSE THAT ACTUALLY STARTED MELTING THE PLASTIC IN THE FUSE BOX LOCATED IN THE TRUNK NEAR THE BATTERY.

  • 12/09/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 12/07/2015· VEHICLE SPEED CONTROL

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. UPON COMING TO A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SURGED FORWARD SEVERAL TIMES WITHOUT WARNING. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL AND, IN SOME INSTANCES, BOTH FEET WERE APPLIED TO THE BRAKE PEDAL TO PREVENT THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FACT THAT THE FAILURE COULD RECUR WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  • 12/06/2016· POWER TRAIN

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • 12/05/2023· POWER TRAIN,ELECTRICAL SYSTEM

    The contact owns a 2014 Chrysler 300S. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that the check engine, transmission, and traction control warning lights were illuminated. The contact pulled over and was able to restart the vehicle after several attempts. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the engine failure was related to NHTSA Campaign Number: 17V741000 (Electrical System) and referred the contact to the dealer. The vehicle was not repaired. Additionally, the contact stated that the cruise control had failed, and the light was constantly showing that the cruise control was engaged; however, the contact stated that the cruise control was not activated. The contact researched online and related the failure to NHTSA Campaign Number: 18E053000 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.

  • 12/05/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 12/04/2017· UNKNOWN OR OTHER,SERVICE BRAKES

    THE CAR ROLLED AWAY WHILE IT IN A PARKING LOT WHILE IT WAS TURNED OFF. I HAD TO RUN AFTER IT AND JUMP IN TO STOP IT

  • 12/02/2018· ELECTRICAL SYSTEM,ENGINE

    CAR IS NOT ACCELERATION AND HAS GONE INTO PARK MODE. THE CAR HAD TO BE RETURNED HOME AND IS PARKED.

  • 11/30/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    WHEN I PUT ON MY AC I GET HEAT AND IT GETS SO HOT THAT I HAVE TO CLOSE OFF THE VENT AND OPEN UP THE PASSAGE SIDE TO COOL THE INSIDE OF THE CAR AND I'VE HAD WORK DONE TO THIS THREE TIMES AND I WANT TO KNOW IF ITS ON THE RECALL LIST AND NO ONE TOLD ME SO I NEED HELP WITH THIS PLEASE

  • 11/30/2017· UNKNOWN OR OTHER

    I SUBMITTED REIMBURSEMENT FOR THE REPAIR OF A FAULTY ALTERNATOR. CHRYSLER SAID THEY WERE IN THE PROCESS OF FILING A RECALL ON THE ALTERNATORS ON CHRYSLER 300'S BUT THE VIN # OF MY VEHICLE WAS NOT ON THE RECALL LIST. I REQUESTED CHRYSLER INCLUDE MY CAR AS IT INCURRED THE ALTERNATOR FAILURE. I CALLED NHTSA WHO GAVE ME A COMPLIANT # -11030363. I SUBSEQUENTLY RECEIVED A LETTER FROM RANDY REID AT NHTSA REQUESTING A COPY OF MY INVOICE. I MAILED IT TO HIM OCTOBER 30, 2017 IN THE ENVELOPE HE PROVIDED. TO DATE, I HAVE NOT HEARD BACK FROM ANYONE. I SPENT $767.95 ON SEPTEMBER 26,2017 REPAIRING THE ALTERNATOR. THE ALTERNATOR FAILED AS I WAS TRAVELLING ON A HIGHWAY IN CONVERSE TEXAS DOING 50MPH IN THE CENTER LANE. MY CAR WENT COMPLETELY DEAD AND WITHOUT POWER. I HAD TO GLIDE MY CAR OFF THE HIGHWAY WITH OTHER VEHICLES TRAVELING 50 MPH OR FASTER PAST ME. I FELT LUCKY NO ONE HIT ME. ONCE ON THE SIDE OF THE HIGHWAY, IT SMELLED LIKE MY CAR WAS ON FIRE. THIS WAS A VERY DANGEROUS SITUATION FOR ME.

  • 11/30/2017· ENGINE

    MY ENGINE LIGHT CAME ON AND I TOOK IT TO THE DEALERSHIP AND I HAVE BEEN TOLD THAT I NEED A HEAD GASKET AND IT'S NUMBER 6 , AFTER MAKING MORE RESEARCH I FOUND OUT THAT CHRYSLER HAVE THE SAME ISSUE WITH THERE ENGIN FOR MODEL 2011,2012,2013 AND THEY EXTENDED WARRANTY TO 150000 ON THE LEFT SIDE OF THE ENGINE BUT THEY REFUSED TO COVER MY CAR BECAUSE IT'S 2014 EVEN THOUGH IT'S THE SAME ISSUE

  • 11/28/2019· FUEL/PROPULSION SYSTEM

    I SMELLED GAS IN THE CABIN THEN LATER AFTER FILLING THE TANK, I HAD GAS RUNNING OUT UNDER THE CAR. INVESTIGATION REVEALED MELTED PLASTIC AROUND THE FUEL PUMP ELECTRICAL CONNECTOR PINS ALLOWED GAS TO LEAK ON TOP OF THE TANK THEN RUN DOWN OUT OF THE TANK. I CHANGED THE FUEL PUMP ONLY TO HAVE IT HAPPEN AGAIN 5 MONTHS LATER. THE FUEL PUMP SITS LOWER THAN THE FUEL PUMP SO WHEN THE TANK IS FULL, ABOUT 3 GALLONS OF GAS WILL LEAK OUT. I FIGURED OUT THE CAUSE WAS FROM HEAVY OBJECTS, IN MY CASE, PEOPLE SITTING IN THE BACK SEAT BUT CHILD SEATS OR POSSIBLY GROCERIES COULD EXERT PRESSURE ON THE ELECTRICAL CONNECTOR CAUSING THE PINS TO HEAT UP AND MELT THE PLASTIC. I INSTALLED AN UPGRADED FUEL PUMP COVER MADE OUT OF ALUMINUM AVAILABLE AT WWW.FUELCONNECTORFIRE.COM AND AFTER MORE THAN A YEAR HAVE NOT HAD ANY MORE ISSUES.

  • 11/26/2016· EXTERIOR LIGHTING

    PURCHASED USED 2014 CHRYSLER 300S ON 9/28/16 AFTER DRIVING THE CAR AT NIGHT FOUND THAT THE HEADLIGHTS ARE VERY DIM AND WHEN TURNING THE CAR RIGHT OR LEFT ALMOST NO LIGHT. WE LIVE IN A RURAL PART OF SOUTH EASTERN WISCONSIN AND HAVE A LOT OF DEER AND THIS IS A VERY DANGEROUS SITUATION WHEN DRIVING AT NIGHT. I CALLED THE CHRYSLER DEALERSHIP AND ASKED ABOUT ANY RECALLS ON THE HEADLIGHTS AND WAS TOLD THEY DID NOT SEE ANY THAT WERE LISTED. I DON'T KNOW WHAT CAN BE DONE TO CORRECT THIS PROBLEM BUT IT ABSOLUTELY NEEDS TO BE ADDRESSED .

  • 11/20/2014· EXTERIOR LIGHTING

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE HEAD LAMPS AND BREAK LIGHTS BECAME INOPERABLE. THE FAILURE HAS RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18.

  • 11/17/2022· ENGINE

    The contact owns a 2014 Chrysler 300. The contact stated he noticed that oil was leaking underneath the vehicle. The vehicle was taken to the dealer and the contact was informed that the oil filter housing was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in a recall and a case was filed. The failure mileage was 132,197.

  • 11/14/2020· EXTERIOR LIGHTING

    THE HEADLIGHTS PROVIDE NO SIDE ILLUMINATION. ALSO THE LIGHT PROJECTED INTO THE FRONT DIRECTION DOES NOT GIVE TOTAL COVERAGE. BULBS HAVE BEEN CHANGED TWICE WITH NO IMPROVEMENT IN THE SIDE ILLUMINATION AND MINIMAL TO THE FROM. I PURCHASED THE CAR USED FROM A LOCAL DEALER ON 06/33/2020

  • 11/14/2018· POWER TRAIN

    BASED ON "NHTSA" PROOF REPORT ATTACHED BELOW REGARDING THIS ISSUE. ( SAFETY RECALL N65 / NHTSA 13V-610 TRANSMISSION OUTPUT SHAFT ) IT WAS HAPPENED TO ME 100% BUT STILL NOT UPDATED MY VEHICLE MANUFACTURING DATE IN THAT DOCUMENT. RECENTLY THE LOCAL DEALER CHARGE ME THE FULL COST OF VALVE BODY TRANSMISSION WITHOUT ANY CONVINCING REASON.

  • 11/14/2015· POWER TRAIN,ELECTRICAL SYSTEM

    COMPASS DIRECTION WRONG. GARAGE DOOR IN CAR BUTTON OCCASIONALLY DOES NOT WORK. OCCASIONAL LOSS OF RADIO. REAR OF CAR BUMP SOUND ON START UP. UNEVEN DRIVE WITH SMALL JERK WHEN GOING FROM START TO ACCELERATING ALL OF ABOVE ON INITIAL START UP.

  • 11/13/2015· POWER TRAINCrash

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHILE THE VEHICLE WAS ON AND PARKED, THE DOOR WAS OPENED TO EXIT THE VEHICLE. AFTER RETURNING TO THE VEHICLE, IT INDEPENDENTLY SHIFTED INTO REVERSE AND ROLLED AWAY. THE CONTACT WAS STRUCK BY THE PASSENGER SIDE DOOR AND FELL TO THE GROUND. THE VEHICLE ROLLED OVER THE CONTACT'S ANKLE AND CRASHED INTO A FENCE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION, WHICH INCLUDED FRACTURED RIBS. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 2/4/16 *CN UPDATED 03/15/16*LJ *CN

  • 11/10/2014· EXTERIOR LIGHTING

    2014 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO HEADLIGHT PROBLEMS.* LD THE CONSUMER STATED THERE WASN'T SUFFICIENT LIGHT, WHEN TURNING CORNERS. *JB

  • 11/07/2017· LATCHES/LOCKS/LINKAGES

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHILE ATTEMPTING TO OPEN THE TRUNK USING THE KEY REMOTE, THE TRUNK FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AIRPORT CHRYSLER (5751 EAGLE VAIL DR, ORLANDO, FL 32822) AND THE LATCH WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. *TT UPDATED 8/21/18*JB

  • 10/30/2018· ENGINE

    DRIVING THE VEHICLE AT ABOUT 50-55 AND THEN CAR STARTED SHAKING AND CHECK ENGINE LIGHT STARTED FLASHING PULLED OVER AND THEN THE CHECK ENGINE LIGHT STAYED ON. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND I GOT A P0302 CODE. WHEN I ASKED ABOUT THE RECALL FOR THAT YEAR MAKE AND MODEL FOR THE ENGINE THEY TOLD ME THAT IT DOES NOT AFFECT THAT YEAR EVEN THO CHRYSLER RECALLED FOR THAT PARTICULAR PROBLEM JUST NOT THAT YEAR. ITS THE SAME ISSUE FROM PREVIOUS YEARS

  • 10/30/2015· EXTERIOR LIGHTING

    THE HEADLAMPS, BOTH LOW BEAM AND HIGH BEAM, ARE VERY DIM. THE HIGH BEAMS DON'T ILLUMINATE ANYTHING ON THE SIDES OF THE CAR, JUST SHINE HIGHER AND STRAIGHT AHEAD ( TUNNEL VISION). I HAD THE HIGH BEAMS INSPECTED AT A STATE CERTIFIED GARAGE. THE MECHANIC SAID THE HIGH BEAMS WERE ODD, BUT WITHIN TOLERANCE. THE CAR IS DANGEROUS TO DRIVE AT NIGHT, ESPECIALLY ON RURAL DARK ROADS, BECAUSE THE VISIBILITY IS SO TERRIBLE. THIS NEEDS TO BE ADDRESSED. DRIVING HOME AFTER I BOUGHT THE CAR IN DECEMBER 2014, FOG CONDITIONS EXACERBATED THE PROBLEM.

  • 10/23/2014· TIRES

    WHILE DRIVING TO WORK MY WIFE MADE A LANE CHANGE ON THE FREEWAY AND AS SHE CROSS THE LANE DIVIDE. THE FRONT PASSENGER TIRE FAILED. THE TIRE PRESSURE DEFLATED RAPIDLY CAUSING A DANGEROUS SITUATION AT FREEWAY SPEEDS. SHE WAS ABLE TO PULL OVER SAFELY AND DISCOVERED THE CAUSE OF THE FAILURE WAS DO TO A SLIT IN THE SIDEWALL. THE RIM WAS DAMAGED AND THE TIRE COULD NOT BE SAVED. *TR

  • 10/22/2015· EXTERIOR LIGHTING

    AT NIGHT THE HEADLIGHTS DO NOT GIVE SUFFICIENT LIGHTING WHEN GOING AROUND CORNERS. IT IS DANGEROUS TO MAKE A TURN ONTO A DARK STREET EVEN WITH THE BRIGHT LIGHTS ON.

  • 10/21/2021· ELECTRICAL SYSTEM

    I have been having trouble with my cruise control lately. If I start my car remotely and then drive my cruise control won't turn on unless I hold down all 4 buttons on my steering wheel. When this happens I also end up having difficulties disengaging it and there will be a 1-2 mph difference from what the cruise speed is set as to what speed the vehicle is actually traveling. I noticed there was a safety recall in regards to this issue that was issued on 05/17/2018 but my Vin didn't register for that recall so I'm wondering if my car was missed or if there are more vehicles like mine having this same issue that wasn't taken care of in the last recall issued.

  • 10/20/2021· POWER TRAIN

    The contact owns a 2014 Chrysler 300. The contact stated while placing the vehicle in the park position, the contact noticed that the vehicle had shifted into neutral inadvertently on several occasions. The contact took the vehicle to a local dealer who diagnosed the vehicle and stated that the failure was related to NHTSA Campaign Number: 16V240000 (Power Train). The contact stated that the dealer had performed the recall repair however, the failure recurred several times after the repair. The contact took the vehicle back to the local dealer however, the dealer was unable to inspect the vehicle for several weeks due to appointments that were booked in advance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,000.

  • 10/19/2015· SERVICE BRAKESCrash

    I HAD A LOW IMPACT CRASH AFTER I APPLIED MY BRAKES AT APPROXIMATELY 2-300 FEET BEFORE THE VEHICLE IN FRONT OF ME. MY TIRES ARE GOOD AND THERE WERE NO INDICATOR LIGHTS ON MY DASHBOARD PRIOR TO THE CRASH. I SLID APPROXIMATELY 100 FEET INTO A CAR STOPPED ON THE HIGHWAY, BECAUSE OF A PRIOR ACCIDENT IN MY LANE. WHEN I BEGAN APPLYING THE BRAKES, I WAS TRAVELING 60 MPH. I TRAVELED ANOTHER 4-5 SECONDS INTO THE BACK OF A VEHICLE. NO AIRBAGS DEPLOYED. I WAS UNABLE TO STOP THE CAR! I THINK SOMETHING MALFUNCTIONED. THE COLLISION CENTER MECHANIC WHO IS WORKING ON MY CAR, TELLS ME THAT IF THERE WAS NO INDICATOR LIGHT PRIOR TO THE CRASH, THEN THERE WAS NO CODE THROWN TO THE EVENT DATA RECORDER. THEREFORE, HE SAYS THE ONLY THING HE COULD DO IS TEST DRIVE IT AFTERWORDS AND TRY AND DUPLICATE THE FAILURE. AFTER THE ACCIDENT, AND WE TRADED INSURANCE INFORMATION, I DROVE HOME, 60 MILES AND THE THE BRAKES WORKED FINE. WHY DID THEY FAIL THIS TIME?

  • 10/17/2016· EXTERIOR LIGHTING

    DRIVING MY 2014 CHRYSLER 300 AT NIGHT IS VERY DANGEROUS AND UNSAFE. THE HEADLIGHTS GIVE YOU NO SIDE LIGHT AND THE LOW BEAM IS VERY DIM. THE PROJECTED LIGHT BEAM IS MISADJUSTED AND CANNOT BE ADJUSTED. WORST NIGHT TIME HEADLIGHTS I HAVE OWNED. SOMETHING NEEDS TO BE DONE ASAP. IT IS BAD ENOUGH I NEED PRESCRIPTION EYE GLASSES TO SEE DISTANCE AT NIGHT, BUT THEY DON'T WORK WITH POOR HEADLIGHTS. *TR

  • 10/13/2014· VISIBILITY

    THE SUNROOF OF THE CAR EXPLODED WHILE DRIVING ON FREEWAY. NOTHING HIT THE CAR. THERE WAS A LOUD EXPLOSION AND THEN GLASS STARTED TO FALL INSIDE THE CAR. HAVE CONTACTED DEALERSHIP AND AM WAITING FOR CALL BACK. *TR

  • 10/08/2015· SERVICE BRAKES

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED WITHOUT WARNING AND WOULD NOT CUT OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 14,000.

  • 10/05/2015· ELECTRICAL SYSTEM

    CAR HAS A RECALL AND HAS BEEN STRETCHED INTO A LIMO. CHRYSLER WANTS ME TO PAY TO REMOVE PARTS SO IT CAN BE FIXED. THIS SHOULD BE TAKEN CARE OF BY CHRYSLER. THE CAR MAY CATCH ON FIRE AS ITS A BAD ELECTRICAL ISSUE.

  • 10/04/2019· FUEL/PROPULSION SYSTEM

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHILE FILLING UP THE VEHICLE WITH FUEL, THE CONTACT SMELLED FUEL FUMES INSIDE THE VEHICLE. THE CONTACT DID NOT KNOW WHERE THE FUEL LEAK WAS COMING FROM AND TOOK THE VEHICLE TO CULLMAN CHRYSLER DODGE JEEP RAM (300 BENCHMARK WAY, CULLMAN, AL 35057, (256) 615-2563). THE DEALER STATED THAT THERE WAS AN OVERFLOW FILTER THAT RAN WITH THE FUEL LINES CALLED THE FUEL CANISTER. THE DEALER STATED THAT IT WAS THE CONTACT'S FAULT FOR OVERFILLING THE FUEL TANK, WHICH CAUSED THE FUEL ODOR INSIDE THE VEHICLE. ON OCTOBER 1, 2019, THE CONTACT FILLED UP THE FUEL TANK AND THE VEHICLE STALLED, SPUTTERED, AND RETURNED TO NORMAL. WHEN THE CONTACT ARRIVED HOME, HE SMELLED FUEL AND NOTICED FUEL LEAKING FROM THE REAR PASSENGER SIDE QUARTER PANEL. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE LEAK WAS NOTICED CLOSE TO THE EXHAUST SYSTEM. THE DEALER CALLED BACK AND INFORMED THE CONTACT THAT HE OVERFILLED THE VEHICLE AGAIN. THE CONTACT CALLED THE MANUFACTURER AND THEY SIDED WITH THE DEALER; HOWEVER, THEY STATED THAT THEY WOULD DO FURTHER INVESTIGATING. THE CONTACT WAS INFORMED TO GET A SECOND OPINION AT ANOTHER DEALER. THE CONTACT INFORMED BOTH THE DEALER AND MANUFACTURER THAT HE SAW NO OVERFLOW OF FUEL ON THE GROUND. THE FAILURE MILEAGE WAS 34,000.

  • 10/03/2016· POWER TRAIN

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHILE THE VEHICLE WAS PARKED WITH THE GEAR SELECTOR IN THE PARK POSITION, IT ROLLED AWAY IN REVERSE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 12/20/16*LJ THE CONSUMER STATED THE VEHICLE ROLLED WHILE EXITING THE VEHICLE. ON A SEPARATE OCCASION, THE VEHICLE ROLLED WHILE IN PARK, AS PASSENGERS WERE ENTERING AND EXITING THE VEHICLE. THE DEALER WAS UNABLE TO CORRECT THE PROBLEM. UPDATED 12/22/16.*JB

  • 10/02/2018· ELECTRICAL SYSTEM,ENGINE

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHILE DRIVING 55 MPH, THE CONTACT SMELLED A BURNING ODOR AND THE BATTERY SAVER MODE INDICATOR ILLUMINATED. THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO MOORE MOTOR SALES (1725 W CARO RD, CARO, MI 48723, 989-673-4171) FOR DIAGNOSTIC TESTING, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

  • 09/28/2017· ELECTRICAL SYSTEMFire

    TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHILE DRIVING 50 MPH, THE VEHICLE COMPLETELY LOST POWER. THE CONTACT COASTED THE VEHICLE TO THE ROAD SHOULDER. IMMEDIATELY, THE CONTACT SMELLED SMOKE INSIDE THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND INSPECTED THE TRUNK TO SEE IF THE BATTERY WAS AFFECTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS REPAIRED. ANCIRA CHRYSLER DODGE OF SAN ANTONIO, TEXAS (10807 INTERSTATE HIGHWAY 10 WEST, 78230) WAS MADE AWARE OF FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WERE NO RECALLS ON THE BASE MODEL VEHICLES. THE FAILURE MILEAGE WAS 43,434. *LN UPDATED 7/23/18*JB

  • 09/27/2020· SEATS

    AS I WAS DRIVING MY DRIVER'S SEAT COLLAPSE THE BACK OF THE SEAT WENT ALL THE WAY FORWARD IN A BOTTOM OF THE SEAT WENT ALL THE WAY DOWN AS I WAS DRIVING AND I COULD NOT REMOTELY CONTROL MY SEATS WHATSOEVER. I HAD TO DISCONNECT MY BATTERY CABLES AND RESET MY WHOLE SYSTEM BUT AS IT SITS RIGHT NOW I CANNOT MOVE MY SEATS OR PUT THEM IN MEMORY MODE MY SEATS WILL NOT MOVE FRONT OR PASSENGER SIDE. MY STEERING WHEEL WILL NOT GO UP AND DOWN NOR TELESCOPE, BRAKE PEDALS WILL NOT ADJUST ALSO. I CHANGED THE FUSE IN THE TRUNK FOUR TIMES IT WORKS FOR ABOUT A HALF A DAY AND IT STARTS ALL OVER AGAIN. THE FIRST TIME THIS HAPPENED WAS BACK IN JULY OF 2020 AS I WAS DRIVING AND IT WAS VERY VERY VERY SCARY,. ESPECIALLY BECAUSE I WAS ON THE HIGHWAY.

  • 09/27/2019· AIR BAGS

    THE DEALER SAID THE PARTS ARE STILL UNAVAILABLE

  • 09/27/2018· ELECTRICAL SYSTEM,STRUCTURECrash

    VEHICLE WAS PARKED AND UNOCCUPIED BUT RUNNING AND IT SLIPPED OUT OF GEAR AND ROLLED INTO A PARKED VEHICLE. CLAIM NUMBER 20-5560-F20

  • 09/25/2013· ENGINE

    9/17/2013ENROUTE TO WORKPLACE VEHICLE LOSES ACCELERATION ON HIGHWAY-TURNED ON HAZARD LIGHTS AND BEGIN TO PULL TO SHOULDER OF EXIT RAMP ON HIGHWAY I TRY THE GAS PEDAL TWICE MORE-CAR BEGINS TO ACCELERATE ONCE AGAIN. CHECK ENGINE LIGHT (AMBER) TURNS ON. 8:45I CALL DEALERSHIP AND AM TOLD BY SERVICE DEPARTMENT TO BRING IT IN BUT THEY ARE 3 DAYS BEHIND SCHEDULE AND THEY WILL DO THEIR BEST TO TRY GET TO IT 9:00CALLED AND SPOKE TO SALES MANAGER WHO SENT SOMEONE TO P/U VEHICLE. 3:30CAR RETURNED WHEN I ASKED WHAT THE PROBLEM WAS, I WAS TOLD THAT A "FUSE" WAS LOOSE AND MUST NOT HAVE BEEN PROPERLY INSTALLED. 9/24/2013 5:30ENROUTE TO HOME. VEHICLE LOSES ACCELERATION ON NW MILITARY HWY. MALFUNCTION LIGHT COMES ON AND I PRESS GAS TO ACCELERATION. PRESS BRAKES VEHICLE REGAINS ACCELERATION. MALFUNCTION LIGHT STAYS ON. DRIVE DIRECTLY TO DEALERSHIP. SPEAK WITH GENERAL MANAGER. SERVICE DEPARTMENT STILL HAS TICKET OPEN FROM THE 17TH INCIDENT. SERVICE EMPLOYEE READS NOTES ON TICKET. TRANSMISSION DIFFERENTIAL RATIO. FALSE CODE. LEO-GENERAL MANAGER HAS ENTERPRISE RENTAL PROVIDE RENTAL CAR. RENTAL CAR MUST BE CHRYSLER PRODUCT. DODGE CHARGER GIVEN AS RENTAL CAR REMAINS AT DEALERSHIP WHAT ARE MY OPTIONS AT THIS POINT WE HAVE NOT MADE OUR FIRST PAYMENT TO FINANCE COMPANY! *JS