2014 Chevrolet Volt

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2023· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMCrash

  I bought my car and I had no idea about a known issue that this car has. Unsuspecting and trusting, I noticed my car had a reduced propulsion and it would like lose power and just slowly jerk and then really drastically reduce speed without anyway to fix it and on the freeway I got scared as I have never in my life has this happen in any car. So it happen a couple more times and I took a picture of it and took it to the dealership where I purchased it. They told me they couldn’t do l as they can’t repeat the issue. Well that only usually happens when I’m driving but now it’s more. The propulsion thing loses power and I as a driver going up a hill or anywhere now will lose speed and it’s dangerous, I feel like I may not make it home and I took it to the dealership many times and they told me there’s no issue. I took it again recently now that I’m out of warranty because it also had some high voltage issue and a sensor coolant issue that misreads. I like the car but very unhappy about dealership and manu not fixing this issue that every volt owner I talk to has, read about. I lose power, my car randomly heads up when it’s been cold all night and not driven now I have the same issues. I have the same issues and I use 91 gas, I have inspected my car and I had to learn about cars or more than I ever did which was like zero all because of this car. I even took it to the dealership 3-4 times (documented) to get it fixed and they just said there isn’t anything wrong nor did they say there’s a known issue and watch out for this or that. I had to look up the issue and learn about it on my own. Very dangerous date happening this is happening now almost everyday but was frequent 1.5 years ago but last 8 months it’s like the standard. I’m afraid my car will lose power on freeway, which it does and I have to take toll to stay away from others for everyone’s safety

• 12/30/2024· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  Loss of propulsion. Vehicle will not start/move. If vehicle does turn on , it will not turn off. Vehicle has been having reduced propulsion issues for multiple years (taken to dealer many times) that dealership has refused to do a HV battery capacity test while under warranty, even after leaving with them for multiple months they claimed they could not replicate error. On day of pickup error presented itself and I showed service advisor and left vehicle for additional testing. Dealer provided explanation of reduced propulsion when in mountain mode as cause even though vehicle was not in mountain mode when error occurred. Dealer performed customer satisfaction GM Program # N172130462 update 11/2021 on HV system that stopped propulsion issues (mainly battery capacity concerns) until vehicle was out of warranty. Now vehicle will not turn on/move even though HV battery completely charged. Vehicle is essentially bricked at this point. Will be taking back to dealer 12/30/2024

• 12/30/2017· SERVICE BRAKES

  ON WEDNESDAY, DECEMBER 13, 2017, I WAS BACKING UP FROM A STARBUCKS PARKING LOT WHEN I HIT MY BRAKES HARD TO AVOID ANOTHER CAR (ALSO BACKING UP). THE CAR WAS IN REVERSE GEAR AT THE TIME I APPLIED THE BRAKES FULL FORCE. FORTUNATELY, WE DID NOT HIT EACH OTHER AND I DROVE ON AND EXITED THE PARKING LOT. AT THE FIRST INTERSECTION I NOTICED MY BRAKE AND STABILITRACK WARNING-INDICATOR LIGHTS CAME ON. I WAS ON A SURFACE STREET WITH LIGHT TRAFFIC AND WHEN I ATTEMPTED TO BRAKE, AS I DID, THE CAR SWERVED AND WOULD NOT BRAKE PROPERLY NOR COME TO A FULL STOP EVEN WHEN THE BRAKE PEDAL WAS FULLY DEPRESSED. PUMPING THE BREAK I WAS ABLE TO MANAGE WITH INTERMITTENT BRAKING ABILITY AND DRIVE THE CAR TO MY HOME (WHICH IS ONLY A SHORT DISTANCE FROM THE STARBUCKS). I OPENED THE HOOD TO CHECK THE BRAKE FLUID RESERVOIR AND SAW THAT IT WAS ALMOST COMPLETELY EMPTY. I COULD SEE FLUID DRIPPING AND POOLING UNDER THE ENGINE OF THE CAR. I CONTACTED THE CHEVROLET DEALERSHIP AND TOWED THE CAR TO THEM FOR SERVICING THE NEXT MORNING. AT THE DEALERSHIP, I EXPLAINED WHAT HAPPENED TO THE SERVICE MANAGER AND FILED A REPORT ON GM'S ONLINE REPORTING SYSTEM. THE MANAGER CAME BACK AFTER INSPECTING THE CAR AND TOLD ME THAT THERE WAS EXTENSIVE DAMAGE TO THE BRAKING SYSTEM BUT COULD NOT GIVE ME A COMPLETE ASSESSMENT OTHER THAN THE MASTER CYLINDER AND BRAKE LINE WOULD NEED TO BE REPLACED. THE CAR WAS REPAIRED ACCORDING TO THE WORK ORDER BUT AFTER TESTING THEY FOUND THAT THE PROBLEM PERSISTED. I WAS TOLD THAT THE BRAKE PRESSURE MODERATOR VALUE NEEDED TO BE REPLACED. 14-DAYS FROM THE TIME I TOWED THE CAR IN THE FINAL REPAIRS WERE COMPLETED.

• 12/26/2018· VISIBILITY/WIPER

  FRONT WINDOW DEFROSTER NOT WORKING RESULTING IN POOR FORWARD VISIBILITY WHILE OPERATING VEHICLE. WINDOW DEFROSTER NOT WORKING BECAUSE HEATING SYSTEM FAILED. NO HEAT WHILE OPERATING VEHICLE IN ELECTRIC ONLY MODE. FORCING VEHICLE TO OPERATE IN GASOLINE ENGINE MODE PROVIDES SOME HEAT, BUT IS NOT EFFECTIVE IN COLD CLIMATE CITY DRIVING DUE TO INFREQUENT ENGINE OPERATION. IT IS NOT POSSIBLE TO FORCE ENGINE TO OPERATE CONTINUOUSLY. BASED ON CHEVROLET VOLT OWNERS FORUMS THE ELECTRIC HEAT CEASING OPERATION IS A COMMON FAILURE IN THESE VEHICLES AND IS THE RESULT OF AN ELECTRIC HEAT / CIRCULATION PUMP COMPONENT FAILURE. THIS COMPONENT IS UNIQUE TO THIS TYPE OF PLUG IN HYBRID VEHICLE THAT DOES NOT PRODUCE ENOUGH ENGINE HEAT TO KEEP THE WINDSHIELD DEFROSTER WORKING. DEALER REPLACEMENT OF THE FAILED COMPONENT WAS NOT COVERED BY THE VOLTEC WARRANTY THOUGH THIS IS A UNIQUE COMPONENT REQUIRED AS PART OF THE VOLTEC PROPULSION SYSTEM TO PROVIDE ENOUGH HEAT FOR WINDOW DEFROSTING IN COLD CLIMATES. THE ELECTRIC HEATER / CIRCULATION PUMP COMPONENT FAILURE RATE SHOULD BE INVESTIGATED FOR THESE VEHICLES AND DETERMINED WHETHER A SAFETY RECALL IS WARRANTED.

• 12/18/2023· POWER TRAIN,FUEL/PROPULSION SYSTEM

  My 2014 Chevy Volt suffered a complete failure of the EV power system when the battery reached 0 remaining miles. Unlike normal failover to hybrid mode, the vehicle switched into reduced power mode. I was able to drive home (1/4 mile) in this mode but was unable to charge or drive the car after parking it. At this point the car become completely immobile and had to be towed to the dealer (Jerry's Chevolet in Joppa MD). It was there as of December 18. 2023. This is the same behavior as noted in the complaint about Gen 2 Volts except this is a Gen 1 Volt. In the reduced power mode, the car does not accelerate normally and is subject to power surges. The dealer inspected the car and said that a failed cell in the traction battery caused a fault in the entire traction pack. The resulting repair requires a replacement of the battery for $22,000 not including labor! The car is otherwise in excellent condition. I had the SAME issue repaired under warranty in 2021 with the exact same symptoms. If a reasonable battery replacement was offered, I would happily repair the car. Prior to the fault, the vehicle performed normally and even had 39 miles of range (this is nearly original range). I had not indication that the battery may be failing or degraded.

• 12/15/2016· ENGINE AND ENGINE COOLING,VISIBILITY/WIPER

  THE WATERHEATER PUMP ON THE CAR IS OUT AT JUST 53L MILES AND CHEVY STATES THAT THIS IS NOT THEIR PROBLEM EVEN THOUGH WE CANT GET THE PART BECAUSE IT IS BACK ORDERED DUE TO SO MANY INDIVIDUALS WITH THE SAME PROBLEM. THE REASON THIS IS A SAFETY ISSUE IS THAT THE CAR CAN NOT DEFROST THE WINDOW FOR VISIBILITY. THIS IS AN ISSUE AND THERE ARE SEVERAL VOLT OWNERS THAT ARE HAVING THE SAME PROBLEM DUE TO THEIR FAULT WATERPUMP SYSTEM. *TR

• 12/11/2018· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  THE ELECTRIC HEATING SYSTEM FAILED ON MY VOLT WHICH DISABLED THE WINDSHIELD DEFROSTER, CREATING A DANGEROUS VISIBILITY SITUATION. THE VOLT HAS TWO HEATING SYSTEMS, THE TRADITIONAL WASTE HEAT FROM THE ENGINE'S COOLING SYSTEM AND AN ALL-ELECTRIC RESISTOR PACK. WHEN THE CAR RUNS IN ALL-ELECTRIC MODE, THE ENGINE DOES NOT ENGAGE AND THE TRADITIONAL HEATING SYSTEM IS INEFFECTIVE. THERE IS A MODE THAT WILL OPERATE THE ENGINE WHILE THE BATTERY STILL HAS A CHARGE, BUT THE CAR STILL RUNS PRIMARILY ON BATTERY POWER AND ONLY RUNS THE ENGINE TO MAINTAIN A CERTAIN CHARGE LEVEL. THERE IS NO BACKUP MODE TO FORCE THE ENGINE TO RUN IF THE ELECTRIC HEATER FAILS. I PARK OUTDOORS OVERNIGHT IN A PARKING LOT. THIS MORNING, DESPITE ENGAGING THE VEHICLE MODE THAT OPERATES THE ENGINE TO SUSTAIN THE BATTERY CHARGE LEVEL, THE ENGINE DID NOT OPERATE OFTEN ENOUGH TO GENERATE ENOUGH HEAT TO DEFROST/DEFOG THE WINDSHIELD UNTIL TRAVELLING NEARLY 2 MILES. YOU CAN'T SIT AND WAIT FOR THE ENGINE TO HEAT UP BECAUSE THE ENGINE STOPS WHEN THE VEHICLE IS STATIONARY.

• 12/06/2019· AIR BAGS

  AROUND 7/1/2019, AN AIRBAG SERVICE LIGHT STARTED FLASHING INTERMITTENTLY. I TOOK THE CAR TO THE DEALER (HARBOR CHEVROLET IN LONG BEACH) WHO SAID THAT THEY COULD NOT REPRODUCE THE PROBLEM BUT SAID THAT IF I WANTED THEY COULD REPLACE IT FOR ~$1000. I DID NOT GET THE WORK DONE AS I THOUGH I COULD FIND A BETTER PRICE. THE LIGHT IS NOW ON CONTINUOUSLY WHICH MEANS THAT THE PASSENGER SIDE AIR BAG WILL NOT DEPLOY. THIS OCCURS BOTH WHEN THE CAR IS STATIONARY AND WHEN IT IS MOVING ON BOTH CITY STREETS AND HIGHWAY. THERE ARE CURRENTLY 52K MILES ON THE CAR.

• 12/03/2023· FUEL/PROPULSION SYSTEM

  The car stopped working at a stoplight while I was driving my son to school. There was no warning other than a "Propulsion power is reduced" message seconds before it stopped working. After turning it off and back on, I got the car to limp out of traffic. By the time the tow truck arrived an hour later, we could barely get it to go into neutral to tow it. After towing it to the dealer, they replaced the engine control module. Since then, it has been working fine.

• 12/01/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  CHEVROLET VOLT 2014 HEAD UNIT REBOOTS WHILE VEHICLE IN MOTION (CITY STREETS AND FREEWAYS). NO USER AUXILIARY DEVICE PLUGGED IN. FH DAILY SAN LEANDRO COULD NOT IDENTIFY PROBLEM. REBOOTING OCCURED APPROXIMATELY 1 MONTH AGO AFTER MANUFACTURER RECALL REPAIR. CAR WAS LAST SERVICED 11/22/16 FOR STATED PROBLEM. HEAD UNIT REBOOTED 12/1/16 WHILE IN MOTION ON CITY STREET. HEAD UNIT PROVIDES VITAL INFORMATION INCLUDING VEHICLE OFF/ON STATUS AND AUDIBLE TONES.

• 11/30/2020· AIR BAGS

  VOLT HAS 90,000 MILES ON IT & I HAVE AIR BAG SENSOR ERROR MESSAGE. NEVER BEEN IN AN ACCIDENT & NEVER SPILLED ANYTHING ON THE SEATS. THIS IS A MAJOR ISSUE WITH THE VOLT. CHEVY WILL NOT REPAIR THE ISSUE & WANT $880. ENOUGH PEOPLE HAVE HAD THE SAME ISSUE

• 11/16/2019· AIR BAGS,SEATS

  THE AIRBAG WARNING LIGHT COMES ON FAIRLY CONSTANTLY. THE DEALERSHIP SAYS THE PASSENGER SEAT SENSOR IS FAULTY AND NEEDS TO BE REPLACED. IT IS AN EXPENSIVE REPAIR AT OVER $1,000.

• 11/12/2017· AIR BAGS

  TAKATA RECALL: I RECEIVED NOTIFICATION THAT MY CAR IS INVOLVED IN THE AIRBAG RECALL AND TO DATE HAVE HEARD NOTHING FROM THE DEALERSHIP OR MANUFACTURE.

• 11/04/2021· AIR BAGS,SEATS

  Our 2014 Chevy Volt began to rarely give an audible chime with a: "Service Airbag" message on the Driver Information Center display, as well as the "Passenger Airbag" overhead panel display showing "On"-"Off"-"On", spontaneously back in 2018. Again, this was rare, but concerning. This became somewhat more common in the months that followed and is now a common annoyance on every drive. Because of personal circumstances, as well as the Coronavirus Pandemic, we have not driven this vehicle much over the past couple of years, and we have not taken the car in for service. It has not yet been inspected by any other entity other than myself. The alarms happen whether the passenger seat is occupied or not. I have read on the GM-Volt online forum that this is likely caused by a defective passenger detection pad in the passenger seat, but I have personally checked the seat wiring harness and connector, and they appear to be nominal. Obviously, having an inoperative passenger airbag system is a significant safety concern. We ordered the car, and it was delivered new in December, 2013. There has never been a spill, leak, or any damage to any of the seats or airbag system of this vehicle. We intend to report the problem to our dealer, "Bob Steele Chevrolet" in Cocoa, FL within the next week. Our car is readily available for inspection at any time.

• 11/03/2015· POWER TRAIN,ENGINE

  CAR IS A 2014 VOLT WITH 1900 MILES. I BOUGHT IT NEW RECENTLY AS A DEALER DISPLAY MODEL WITH 100ISH MILES ON IT. LAST NIGHT (10/22/15) ON OUR TRIP TO VISIT FAMILY AND FRIENDS OUT OF TOWN, I WAS DRIVING THE CAR IN HOLD MODE (CRUISING AT HIGHWAY SPEED) AND L. IT HAD ABOUT 20 MILES OF CHARGE LEFT. SPEED WAS APPROXIMATELY 65MPH CRUISING. I SUDDENLY GET A DASH INDICATOR INDICATING THAT I AM IN REDUCED PROPULSION MODE. THE CAR'S POWER IS REDUCED, THROTTLE INPUT IS DECREASED, AND I AM NOT ABLE TO ACCELERATE AS BEFORE. I MOVE OVER THE THE SLOWEST LANE ASAP. THE INTERNAL COMBUSTION ENGINE WAS NOW OFF AND I HAD SWITCHED TO USING THE REMAINING CHARGE. I THEN CALLED ONSTAR. THEY RAN A DIAGNOSTIC AND CAME UP WITH TWO CODES (THESE ARE AS DETAILED AS MY PASSENGER COULD WRITE DOWN): 1. P0700 TRANSMISSION NOT PREFORMING AS EXPECTED. 2. P0777 POWER TRANS? SYSTEM DETECTED MALFUNCTION WITH TRANSMISSION CONTROL SYSTEM. MAY AFFECT VEHICLE PERFORMANCE INCLUDING SHIFTING BEHAVIOR. LUCKILY WE WERE ABLE DRIVE TO THE NEAREST DEALER AND HAVE A FAMILY MEMBER PICK US UP. THE DEALER VERIFIED THE CODES, CLEARED THEM, BUT WAS UNABLE TO "REPRODUCE" THE PROBLEM. THEREFORE THEY MADE NO CHANGE AND RETURNED THE CAR TO ME. MULTIPLE OTHER OWNERS HAVE ALSO HAD THIS PROBLEM AND HAS NOT BEEN SYSTEMICALLY TROUBLESHOOTED BY CHEVY AS THE LOCAL DEALER'S HAD NO IDEA HOW TO SERVICE.

• 10/30/2020· AIR BAGS

  AIRBAG SENSOR LIGHT IS ON. GARAGE HAS ALREADY REPLACED LEFT FRONT AND RIGHT REAR IMPACT SENSORS. PROBLEM STILL EXISTS. GARAGE HAS ALREADY SPENT 2 DAYS TRYING TO FIGURE OUT PROBLEM. NO LUCK. I JUST DISCOVERED, VIA A GOOGLE SEARCH, THAT THIS IS A COMMON PROBLEM WITH MY VOLT. THERE SHOULD BE A RECALL!

• 10/20/2019· AIR BAGS,UNKNOWN OR OTHER

  MY VOLT IS GIVING ME A "SERVICE AIRBAG SOON" WARNING ON STARTUP. CAR IS KEPT IN A GARAGE. THE DEALERSHIP SAID IT WAS BECAUSE I CLEANED MY SEAT AND GOT IT TOO WET, BUT I USED STANDARD SEAT CLEANER SPARINGLY. ALSO, THE DRIVERS SEAT APPEARS TO RECEIVE THE ERROR AND THIS SEAT HAS NEVER SEEN ANY "MOISTURE". SECONDLY, WITH NO ACCIDENTS OR COLLISIONS, ONE OF THE FRONT SONAR SENSORS FAILED, WITH THE DEALERSHIP CLAIMING IT WAS DUE TO BUG BUILDUP. ANOTHER $600 FIX THAT I DIDN'T DO BECAUSE IT'S NOTHING OF MY DOING AND THAT'S AN OUTRAGEOUS AMOUNT OF MONEY.

• 10/16/2022· AIR BAGS

  The Air Bag light comes on every day. The passenger sight presents sensor malfunction. Technician says this can be harmful to a passenger if in an auto accident. My significant other can die.

• 10/16/2018· AIR BAGS

  I'M RECEIVING INTERMITTENT WARNINGS TO SERVICE THE AIRBAGS. THIS COMES AS A SURPRISE SINCE THIS IS FAIRLY SOLID STATE AND NOT SOMETHING THAT GETS DEPLETED SUCH AS OIL, BRAKES, OR TIRES. I HAVE NO IDEA WHO THE MANUFACTURERS ARE OF THE AIRBAGS BUT WOULD LIKE TO KNOW IF THEY ARE TAKATA. CHEVROLET SHOULD NOT BE DODGING RESPONSIBILITY WITH SAFETY EQUIPMENT.

• 10/11/2015· ELECTRICAL SYSTEMCrash

  IGNITION SHUT OFF ON MASSACHUSETTS TURNPIKE WHEN TRYING TO CHANGE FROM NORMAL (ELECTRIC) TO HOLD (GAS) MODE. MODE BUTTON IS TOO CLOSE TO IGNITION POWER BUTTON. I HAD TO STOP IN RUSH HOUR TRAFFIC TO PUT CAR IN DRIVE AND RESTART, COULD HAVE BEEN HIT. I CALLED ONSTAR EMERGENCY SERVICE IN THE MOMENT, BUT THEY WERE NOT AWARE OF A WAY TO RESTART THE CAR WHILE IT WAS ROLLING. DISCOVERED LATER THAT THERE IS A 3-STEP PROCESS TO RESTART THE CAR WHILE IT'S STILL MOVING, BUT IT IS COMPLICATED AND DIFFICULT TO REMEMBER WHILE PANICKING ABOUT THE DANGER OF BEING HIT. THERE IS NO AUTOMATIC WAY TO RESTART IN CASE OF ACCIDENTAL SHUT OFF. THIS SHOULD BE FIXED OR SOMEONE WILL GET HURT OR KILLED. THIS HAS HAPPENED TO ME SEVERAL TIMES ON THE HIGHWAY AND I HAVE BEEN VERY LUCKY NOT TO HAVE BEEN HIT WHILE FIGURING OUT HOW TO RESTART THE VEHICLE. I COMMUTE DAILY INTO BOSTON AND HAVE TO KEEP EYES ON THE ROAD AT ALL TIMES; WITH THE MODE BUTTON NEXT TO THE POWER BUTTON, THERE IS CONSTANT DANGER OF SHUTTING THE CAR DOWN AT PRECISELY THE MOMENT WHEN I EXPECT AND NEED TO BE ACCELERATING.

• 10/07/2020· UNKNOWN OR OTHER

  THERE IS WATER LEAKING INTO THE PASSENGER FRONT AND REAR FOOTWELLS OF THE CAR. THIS OCCURS WITH OR WITHOUT RAIN, THE A/C CONDENSER APPEARS TO NOT BE DRAINING ONTO THE GROUND WHEN THE CAR IS STATIONARY AS NO PUDDLES ARE SHOWING UP UNDER THE CAR LIKE THEY USED TO BEFORE THIS PROBLEM OCCURRED. YESTERDAY AND TODAY THERE WAS NO RAIN, HAVING USED A WET VAC ON THE CARPET 2 DAYS AGO THE CARPET WAS FAIRLY DRY BEFORE, USING THE CAR LAST NIGHT, TODAY DRIVING IT A TOTAL OF 2 1/2 HOURS IN THE LAST 2 DAYS WITH NO RAIN, I VACUUMED OUT ANOTHER PINT OR 2 OF WATER OUT OF THE PASSENGER FRONT, THE BACK WAS JUST A LITTLE DAMP BUT WASN'T SOAKED LIKE THE FRONT. I RUN THE A/C WHENEVER I'M DRIVING, AS I LIVE IN S FLORIDA WHERE IT'S ALWAYS HOT AND HUMID. THIS PROBLEM WAS FIRST NOTICED ABOUT 2 WEEKS AGO. WHEN I HAD TO WET VAC OVER A GALLON OUT OF THE CAR.

• 10/02/2019· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2014 CHEVROLET VOLT. WHILE DRIVING IN THE ELECTRIC MODE, THE VEHICLE'S BATTERY VOLTAGE SUDDENLY FAILED AND THE PROPULSION SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WENT INTO ITS BACKUP MODE, WHICH WAS THE USE OF THE FUEL GENERATOR, AND LOST POWER. THE CONTACT TOOK THE VEHICLE TO DYER CHEVROLET FORT PIERCE (LOCATED AT 4200 S US HWY 1, FORT PIERCE, FL) WHERE THE HPCM2 SYSTEM WAS REPROGRAMMED, WHICH RELATED TO THE HYBRID PROPULSION SYSTEM. THE FAILURE OCCURRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V397000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. *CW THE CONSUMER STATED THE VEHICLE HAS BEEN SOLD.*JS

• 09/28/2020· AIR BAGS

  CA HAS ONLY BEEN DRIVEN 20K MILES AND ALWAYS GARAGED. RECENLTY, ABOUT A WEEK AGO, THE "SERVICE AIRBAG" LIGHT CAME ON. THE EALERSHIP HAS TOLD ME IT'S A KNOWN ISSUE BUT IT'S NOT COVERED BY ANY RECALLS OR WARRANTIES!

• 09/28/2016· SERVICE BRAKES

  WHILE BACKING UP AT LOW SPEED, MY WIFE APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, SHE LIFTED HER FOOT AND APPLIED THE BRAKES AND ONCE AGAIN THE PEDAL WENT TO THE FLOOR. THE CAR DID NOT SLOW OR STOP. THE SPEED WAS SO LOW THAT THE CAR CAME TO A STOP ON ITS OWN WHEN THERE WAS A SMALL RISE. THE INDICATOR LIGHT SAID "LOW TRACTION". THIS OCCURRED IN A PRIVATE PARKING LOT. THE CAR WAS BACKING STRAIGHT WITH NO STEERING.

• 09/25/2019· AIR BAGS

  SEVERAL MONTHS AGO MY "SERVICE AIRBAG" LIGHT STARTED RANDOMLY COMING ON. I THOUGHT AT THE TIME THAT IT WAS DUE TO A FAILING 12V BATTERY. SO I REPLACED THE BATTERY AND INITIALLY, THE WARNING WENT AWAY. THEN AFTER ABOUT 3 WEEKS IT STARTED RANDOMLY COMING ON AGAIN. THEN AFTER ANOTHER WEEK OR SO, IT WOULD COME ON EVERY TIME YOU DROVE THE CAR, BUT I COULD JUST ACKNOWLEDGE THE WARNING AND IT WOULD STOP. NOW, JUST 2 DAYS AGO, THAT NO LONGER WORKS. IT WILL COME ON EVERY TIME YOU START THE CAR AND ALSO RANDOMLY AS YOU ARE DRIVING DOWN THE ROAD. IN MY 1.5 HOUR COMMUTE TO WORK, IT PROBABLY CAME ON 40-60 TIMES. SOMETIMES NOT FOR 5 OR 10 MILES, SOMETIMES JUST AS SOON AS YOU PUSHED THE BUTTON, IT WOULD COME ON AGAIN. THIS IS A KNOWN ISSUE FOR VOLTS AND OTHER GM VEHICLES AND I'VE HEARD THE PROBLEM IS IN THE AIRBAG SENSOR IN THE PASSENGER SEAT. IF THAT IS THE CASE, IT IS DEFINITELY BECAUSE OF A BAD PART AND NOT WEAR AND TEAR BECAUSE I USE MY CAR TO COMMUTE 100+ MILES AND I HARDLY EVER HAVE ANYONE SITTING IN THE PASSENGER SEAT. I HAVE BEEN TOLD THIS REPAIR WILL COST ANYWHERE FROM $800-1500 TO FIX. THERE NEEDS TO BE A RECALL FOR THIS SERIOUS ISSUE BECAUSE THERE IS NO WAY A SAFETY SYSTEM SHOULD JUST FAIL LIKE THAT, RENDERING THE CAR DANGEROUS FOR ANY PASSENGERS. I ALSO SHOULDN'T HAVE TO PAY $1000 TO REPLACE A POORLY DESIGNED PART ON MY CAR THAT CAUSES A MAJOR SAFETY ISSUE. PLEASE INVESTIGATE THIS FURTHER AND IMPLEMENT A RECALL TO GET THIS REPAIRED BEFORE SOMEONE IS KILLED.

• 09/24/2019· AIR BAGS

  THE AIRBAG INDICATOR FOR THE PASSENGER SEAT WILL DING INTERMITTENTLY NO MATTER WHAT IS PLACED IN THE PASSENGER SEAT. THIS LEAVES IN QUESTION WHETHER OR NOT THE AIR BAG IS ENGAGED OR DISENGAGED PROPERLY.

• 09/21/2021· AIR BAGS

  Several times a the passenger side airbag with or without a passenger will say it has an issue and a warning will pop up on the dash for a few seconds and then go away. It has been doing this since I got the car used over 2 years ago. I'm not sure if this means the airbag will deploy or not. It simply says airbag warning then goes away. I took it to the chevy dealership and they didn't find any issue.

• 09/18/2017· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2014 CHEVROLET VOLT. STARTED CAR WHILE PARKED IN GARAGE AND THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. AS A RESULT, THE CONTACT WAS UNABLE TO DETERMINE THE AMOUNT OF FUEL THAT WAS INSIDE THE VEHICLE AND THE SPEED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TOLD ME TO GO TO A DEALERSHIP WHICH WILL RESULT DIAGNOSTIC FEE. THE FAILURE MILEAGE WAS 61,000.

• 09/17/2020· STRUCTURE

  INTERNAL WATER BUILDUP UNDER PASSENGER FRONT AND BACK FLOOR MATS

• 09/17/2018· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2014 CHEVROLET VOLT. WHILE DRIVING 25 MPH IN BATTERY MODE, THE BATTERY EMPTIED AND THE VEHICLE SWITCHED TO GAS MODE. THE VEHICLE EMITTED A LOUD NOISE AND LOST ACCELERATION. THE CONTACT STATED THAT THE ON STAR SYSTEM ACTIVATED AND INDICATED A SYSTEM FAILURE. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO BEDARD BROS (391 SOUTH STATE ROAD, CHESIRE, MA 01225, (413) 743-0014) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE (PART NUMBER: 12670036) FAILED. THE DEALER REPLACED THE ELECTRONIC CONTROL MODULE AND REPROGRAMMED THE VEHICLE IMMOBILIZER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 33,509.

• 09/13/2024· ELECTRICAL SYSTEM

  The contact owns a 2014 Chevrolet Volt. The contact stated while driving 55 MPH, the contact stated that while attempting to merge in the right lane, the vehicle hesitated and shut off while in the roadway. The vehicle was towed to the local dealer where it was diagnosed and determined that the battery had failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 136,000.

• 09/09/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  SATURDAY ON 09/5/2015 AROUND 12:00 NOON WHILE DRIVING OUR 2014 CHEVY VOLT, WHILE I WAS PASSENGER, MY WIFE WHO WAS DRIVING THE CAR SUDDENLY NOTICED THE CAR COMPUTER PROGRAM HAS GONE CRAZY AND STARTED THROWING ALL KINDS OF ERRORS STARTING WITH 1) PROGRAM CLUSTER ERROR 2) ICE MAY BE POSSIBLE 3) WASHER LEVEL LOW 4) SOME OTHER KIND SENSOR ERRORS 5) BATTERY LEVEL STARTED SHOWING ZERO ( IT WAS FULL ) 6) FUEL LEVEL WAS ZERO ( HAD OVER 1/2 TANK FUEL) 7) ODOMETER INDICATION HAD CHANGED ON ITS OWN TO KM FROM MILES 8) NO PROPER VEHICLE SPEED INDICATION.9 ) SUSPENSION NEED ADJUSTMENT ETC ALL THESE ERRORS KEPT REPEATING OVER AND OVER WHILE DRIVING CAUSING A BIG PANIC TO DRIVER AND PASSENGER (ME) BESIDES RESULTING IN DISTRACTED DRIVING. BOTH DRIVER AND PASSENGER SEAT HEATING KICKED IN ON ITS OWN. FOR A SHORT PERIOD WE WERE NOT SURE WHETHER THE VEHICLE IS MOVING UNDER OUR CONTROL OR NOT. ON THE CENTER PANEL ALSO THE INFORMATION SYSTEM WAS SHOWING ALL KINDS OF ERRORS LIKE, BATTERY WAS SHOWING EMPTY, THE AMBIENT TEMP WAS SHOWING - 27C ALTHOUGH IT WAS QUOTE HOT AT THAT TIME AND THE MILES HAD CHANGED TO L / KM ETC. LOOKS LIKE ALL THE UNITS CHANGED IN THE CAR TO METRIC ON ITS OWN. ALL THE SYMPTOMS INDICATIONS WERE SIMILAR TO THE VIDEO SOME ONE HAS ALREADY POSTED HERE AT THE BELOW YOU TUBE LINK. HTTP://WWW.YOUTUBE.COM/WATCH?V=07ZMNH5Z1GO SCARIEST PART WAS OUR VEHICLE STARTED DOING WHILE IT WAS BEING DRIVEN IT WAS LIKE CAR LOSING ITS BRAIN ( COMPUTER PROGRAM GETTING CORRUPTED ) WHILE ON ROAD. THIS SITUATION POSES A BIG SAFETY RISK TO PEOPLE. CURRENTLY AS OF TODAY 09/09/2015 VEHICLE IS STILL AT DEALERSHIP AND YET TO BE FIXED AND HANDED OVER BACK TO US. I HAVE ALREADY CALLED GENERAL MOTORS CUSTOMER SERVICE AND EXPRESSED THE SAFETY CONCERNS, BESIDES THEY EXPECT ME TO PAY IN PART TO FIX THIS. I CAN PROVIDE NHTSA MY CASE NUMBER THAT GM REPRESENTATIVE GAVE ME.

• 09/08/2020· ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEMCrash

  A SIMILAR ISSUE IS CURRENTLY LISTED UNDER THE 2013 VOLT HERE BUT I EXPERIENCED IT ON A 2014 VOLT & IT LED TO COMPLETE ENGINE FAILURE WHILE DRIVING, VERY DIFFERENT THAN JUST "REDUCED PROPULSION POWER". I WAS DRIVING MY VOLT ON ITS EXTENDED RANGE MODE WITH THE GAS ENGINE (DAYS EARLIER, I HAD TAKEN THE CAR TO A REPAIR SHOP & GOTTEN A GREEN LIGHT ON IT) & I GOT AN ERROR MESSAGE "SERVICE POWER STEERING--DRIVE WITH CAUTION". THAT ERROR MESSAGE THEN TURNED TO "SERVICE PARKING ASSIST" & THEN "SERVICE STABILITRAK", BUT IT WAS DRIVING FINE & I INTENDED TO TAKE IT TO THE DEALERSHIP THE NEXT DAY. THEN BEFORE I COULD GET HOME, THE MESSAGE CHANGED TO "PROPULSION POWER IS REDUCED", SO THE CAR COULDN'T DRIVE AS FAST AS BEFORE. I STILL NEEDED TO DRIVE HOME SO I TURNED ON MY HAZARDS & THEN THAT ERROR MESSAGE MORPHED INTO "ENGINE NOT AVAILABLE, SERVICE SOON". NOW IT'S STILL DRIVING OKAY BUT THEN ALL OF A SUDDEN IT DECELERATES COMPLETELY AND STOPS MOVING IN THE MEDIAN ON THE HIGHWAY. I WAS LUCKY TO BE ALIVE. I WAS NEVER INFORMED OF ANY RECALL ON ANY VOLT & I PREVIOUSLY OWNED TWO OTHER 2013 VOLTS.

• 09/05/2017· ELECTRICAL SYSTEM

  THE SCREEN THAT DISPLAYS SPEED, FUEL REMAINING, ETC GOES DARK AT RANDOM TIMES WHILE DRIVING. IT HAPPENS MOST OFTEN WHEN I FIRST TURN ON THE CAR AND LASTS FOR SEVERAL MINUTES. OCCASIONALLY IT HAPPENS WHEN I HAVE BEEN DRIVING FOR A WHILE.

• 08/31/2021· ELECTRICAL SYSTEMCrash

  The contact owns a 2014 Chevrolet Volt. The contact stated that while operating the vehicle during an electrical storm the power would shut off causing the vehicle to become inoperable. On one occasion the power shut off causing the vehicle to roll into the rear of a second vehicle causing damage to the bumper. No injuries were reported and no police report was taken. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was also notified of the failure. The failure mileage was 46,000.

• 08/29/2018· FUEL/PROPULSION SYSTEM

  WHILE DRIVING AT 45 MPH, THE VEHICLE BATTERY SYSTEM TURNED OFF LOSING THE ABILITY TO ACCELERATE. THE ENGINE DID NOT TURN ON WHEN THE BATTERY DRAINS TO ZERO. THE BATTERY WAS FULLY CHARGED AT ABOUT 95% WITH ABOUT 40 MILES OF RANGE REMAINING. THE GAS TANK WAS 3/4 FULL. HAD TO COME TO A COMPLETE STOP IN TRAFFIC, PLACE THE CAR INTO PARK, TURN OFF THE CAR COMPLETELY THEN BEGIN RESTARTING IT FOR ALL FUNCTIONALITY TO RETURN.

• 08/25/2017· ELECTRICAL SYSTEM,AIR BAGS

  AIR BAG SENSOR AND COMPUTER SYSTEM MALFUNCTION THE DRIVER SIDE SENSOR AT TIMES MALFUNCTION AND SO THE SOFTWARE DISABLE THE AIR BAG SYSTEM AS A WHOLE. THE SERVICE AIR BAG MESSAGE COMES ON FOR FEW MINUTES AND THEN DISAPPEARS ASSUMING EVERYTHING IS OK. TOOK IT TO THE DEALER AND THEY INFORMED ME THAT I NEED TO CHANGE WHOLE AIRBAG SENSOR KIT AND WOULD COST ME MORE THAN 1300 DOLLARS. THIS SHOULD BE A RECALL AS THIS RELATES TO SAFETY

• 08/24/2016· STEERING

  I'VE EXPERIENCED SUDDEN AND COMPLETE LOSS OF POWER STEERING. IT CAN BE TEMPORARILY ALLEVIATED BY TURNING THE VEHICLE OFF FOR SERVERAL MINUTES, HOWEVER, THE PROBLEM WILL USUALLY PERSIST AT SOME POINT THEREAFTER. THIS HAS HAPPENED AT BOTH LOW SPEEDS AND AT HIGHWAY SPEEDS.

• 08/21/2021· AIR BAGS

  Service airbag is turning on.

• 08/07/2018· STRUCTURE

  3-7-18 WE HAVE A 2014 VOLT WHICH IS CHARGED WITH OUR CHARGING STATION. MY HUSBAND WAS IN THE VEHICLE AND I REACHED WITH MY LEFT HAND TO POP THE CHARGER LID OPEN AND WITH MY RIGHT REACHED FOR THE CHARGER HOSE. MY LEFT HAND FINGER GOT TRAPPED IN THE HINGE OF THE DRIVER DOOR UNKNOWINGLY MY HUSBAND SLAMMED THE DOOR AND CRUSHED MY FINGER WITH SEVERE LACERATIONS. I WAS CARED FOR BY THE FIRE DEPART AND WAS TOLD TO IMMEDIATELY GO TO EMERGENCY BECAUSE OF THE SEVERE INJURY ,NEEDING STITCHES ETC THE USER BOOKLET HAS NO WARNING OF THIS NATURE. THE CHARGER LID XIS 1.5 INCHES FROM THE DRIVER DOOR HINGE. I WROTE TO GMAC AND WAS DENIED ANY CLAIMS TO MY INJURY. I ASKED IF IT IS POSSIBLE TO TAKE MY GRIEVANCE TO THE DEIGN ENGINEER AND WAS IGNORED. I ASKED IF THE CHARGER LID COULD BE ALTERED TO OPEN FROM LEFT TO RIGHT MAKING IT EASIER TO REACH WITH THE HOSE BUT WAS IGNORED. WE ARE A RETIRED COUPLE AND DO THINGS TOGETHER. I NEVER THOUGHT I WOULD GO THROUGH THE PAIN AND SUFFERING THAAT LEFT MY FINGER ATTACHED BUT DEFORMED.

• 08/04/2025· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  While driving 50mph on a 4 lane highway, propulsion reduced speed and engine unavailable message came on and the car immediately shut down, a car almost hit me because of it. I had to hurry up jump out and try and push it off the road out of oncoming traffic! After about 15 minutes of turning car off and then back on. It finally started again, I then drove 1/4 mile and it did it again this time as turning left across a 2 lane highway with traffic oncoming, once again had to hurry up and jump out and push it out of the road! This was such an extremely scary situation for me and I thank god my wife wasn’t driving with our daughter and grand kids! This is the 2nd time because on 8/1/2025 it did the same thing while driving on a major 4 lane toll road, was able to pull off to side of the highway BUT had to be towed home!

• 07/30/2025· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMCrash

  I was slowly maneuvering my car into my garage when the vehicle suddenly and unexpectedly surged forward, despite only lightly tapping the brake and not touching the accelerator. The car had been displaying the warning, “Propulsion Power is Reduced” and was not holding an electric charge in the days before the incident. No malfunction indicator lamp ever turned on. Per the owner’s manual, the vehicle did not need to be serviced because the malfunction indicator light never came on at the same time as the propulsion power reduced message. This led me to believe the vehicle was safe to drive. The unexpected surge caused the car to strike and cause considerable damage to the garage wall. Fortunately there was no one in the garage at the time and I, myself, was not injured. My car was deemed a total loss by the insurance company.

• 07/29/2019· AIR BAGS

  WE HAVE A 2014 CHEVY VOLT WITH APPROXIMATELY 88,000 MILES. IT IS OUT OF MANUFACTURERS WARRANTY AND RECENTLY OUR SERVICE AIRBAG LIGHT CAME ON. WE TOOK TO DEALER AND THEY ARE ASKING US FOR ROUGHLY $850.00 TO REPLACE A PASSENGER SEAT SENSOR. THEY TELL US THAT OUR AIRBAGS WILL NOT WORK IN AN ACCIDENT IF WE DO NOT REPLACE THIS SENSOR. I DID A SEARCH ON-LINE AND THIS SEEMS TO BE A COMMON PROBLEM WITH THE CHEVY VOLT. WE PURCHASED THIS CAR NEW AND IT'S STILL IN VERY GOOD SHAPE BESIDES HAVING THIS ISSUE. JUST WONDERING IF ANY PRESSURE CAN BE PLACED ON GM TO STEP UP HERE AND FIX WHAT SEEMS TO BE A FLAW IN THEIR MANUFACTURING PROCESS OR PRODUCT? AFTER READING HOW MANY OTHERS HAVE HAD THE SAME ISSUE AND KNOWING THAT THE AIRBAGS WILL NOT DEPLOY IF INVOLVED IN A SERIOUS ACCIDENT, IT SEEMS THERE'S MOST CERTAINLY A SAFETY ISSUE HERE. CAN ANYTHING BE DONE ABOUT THIS?

• 07/26/2023· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  Vehicle stopped when changing from battery power to gasoline. Unable to drive. Not charging the Lithium battery therefore, I experienced 3 similar incidents with this vehicle. The first one on 02/15/22. The vehicle was towed to Bommin Chevrolet in Florida City, FL. This time it was under warranty. The second time 01/02/23 while on the road similar thing happened, again was towed to Tropical Chevrolet in North Miami, FL; a diagnostic was performed the error code was cleared and started charging again. This time same issue when the main battery was depleted the vehicle stalled. I had to towed to my home where is still sitting. Not operational.

• 07/24/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  WHEN USING THE TURN SIGNAL WITH THE RADIO BARELY ON I CANNOT HEAR THE TURN SIGNAL INDICATOR AT ALL. THE TURN SIGNAL SOUND IS EXTREMELY LOW. TODAY I LEFT IT ON ACCIDENT AND A VEHICLE PULLED OUT IN FRONT OF ME ASSUMING I WAS TURNING, HOWEVER I WAS NOT. THIS COULD HAVE CAUSED A FATAL ACCIDENT IF HE DID PULL OUT, THE VEHICLE STOPPED JUST INCHES BEFORE BEING IN THE ROAD. IF THE BLINKER INDICATOR IS THROUGH THE VEHICLE AUDIO SYSTEM, IT NEEDS TO BE INCREASED. I HAVE LEFT MY BLINKER ON MULTIPLE TIMES >10.

• 07/23/2023· ELECTRICAL SYSTEM

  Early this year GM disabled the OnStar feature on all Chevrolet Volts that have 2G connectivity. GM offered Canadian owners the option to upgrade their Volt's from 2G to 4G. In September 2019 they issued Service Bulletin 15-08-44-001J that gives the GM service department instructions on how to upgrade the Volt from 2G to 4G connectivity. They should give us the same options here in the states!

• 07/21/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2014 CHEVROLET VOLT. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, HE INADVERTENTLY TOUCHED THE IGNITION SWITCH. ALSO, THE CONTACT STATED THAT THE OPERATING BUTTONS WERE TOO CLOSE TOGETHER WHICH MAY CAUSE A CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 700. UPDATED 9/9/14*CN THE CONSUMER STATED THE DRIVE MODE BUTTON WAS NEAR THE IGNITION POWER BUTTON. WHEN HE WAS IN THE MIDDLE LANE DRIVING, HE REACHED OVER TO CHANGE THE DRIVE MODE, HE ACCIDENTALLY PUSHED THE POWER BUTTON. THE VEHICLE DID NOT SHUT OFF, BECAUSE HIS FOOT WAS NOT ON THE BRAKE. NOW, IF HE HIS FOOT WAS ON THE BRAKE, AND THE POWER BUTTON WOULD HAVE BEEN HIT, INSTEAD OF DRIVE MODE, THE VEHICLE WOULD SHUT OFF AND COULD NOT BE RE-STARTED BY PUSHING THE BUTTON AGAIN. THE VEHICLE WOULD HAVE TO BE SHIFTED INTO NEUTRAL AND PUSH THE POWER AGAIN TO RE-START IT. UPDATED 10/21/14

• 07/12/2014· SERVICE BRAKES

  WARNING LIGHTS FOR BRAKES, ABS, AND STABILITY CONTROL SYSTEM ILLUMINATED ON START UP AND BACKING OUT OF THE VEHICLE FROM A PARKING SPACE. THE BRAKES WERE MUSHY BUT WOULD STILL STOP THE CAR BUT WITH MUCH GREATER EFFORT. THE VOLT APPARENTLY HAS A MECHANICAL FAIL SAFE BRAKING MECHANISM (OTHER THAN THE PARKING BRAKE) IN THE BRAKING SYSTEM EVEN IF THE HYDRAULIC PRESSURE FAILS. CONTACT WITH ON STAR INDICATED A DTC OF C1121 - LEFT FRONT HYDRAULIC SYSTEM LEAKING. THERE WAS NO EXTERNAL EVIDENCE OF BRAKE FLUID LEAKING ON THE VEHICLE AND THE MASTER CYLINDER RESERVOIR WAS AT THE MAXIMUM LEVEL. THE VEHICLE WAS REPAIRED BY REPLACING THE MASTER CYLINDER SINCE THE BRAKE PRESSURE COULD NOT BE MAINTAINED OVER 159 PSIG. WHILE RECOGNIZING THAT ANY VEHICLE PART CAN FAIL AT ANYTIME, FAILURE OF A BRAKE MASTER CYLINDER AT SUCH LOW MILEAGE SHOULD BE RARE. THIS SUBMISSION WAS ONLY TO HELP IDENTIFY IF THE MASTER CYLINDER IN THE 2014 VOLT IS FAILING AT MORE THAN NORMAL RATES. *TR

• 07/07/2021· AIR BAGS

  Not long after purchasing my 2014 Chevrolet Volt, I got a warning light telling me to check my airbags. I immediately took my car to my local Chevrolet to be looked at. I was told “oh this happens a lot with the earlier Volts” and was quoted $1100+ to fix the issue. I took it to another shop and was quoted a similar amount, around $1000+ with parts and labor. The safety of myself and any passenger of mine is at risk indefinitely because of this issue. I cannot have any passengers sit in the front passenger seat because the airbag will toggle on/off even when there is an adult sitting in the sit and not moving around. The problem was not reproduced, but was confirmed by a mechanic at Chevrolet in Tallahassee. The only thing that mechanics tell me is that “this is a common issue” and upon looking into this issue online, there are many people having the same issue. I’ve done nothing that would have damaged this airbag sensor so I do not understand why it is malfunctioning, and why I’m supposed to pay over $1000 for an issue that should not exist in the first place? If the passenger airbag is having issues, what if my drivers seat airbag has an issue that I’m unaware of? I can honestly say that I am not 100% confident that my airbag will deploy if I get into an accident. When driving my car I am constantly afraid for myself and for my passengers. I cannot afford to pay $1000 for an issue that doesn’t make sense. My mechanic could not explain why this happens, just that it is common with my vehicle

• 07/06/2021· POWER TRAIN

  GM sent me a letter in June, 2019 notifying me that my 2014 Chevy Volt was in need of a software update “that is intended to increase the amount of warning time provided to you before your vehicle enters a reduced propulsion mode while driving, loses propulsion, or might not start.” The letter goes on to say: “WHAT WE WILL DO: Your Chevrolet dealer will update the Hybrid Power Control Module (HPCM2).” And: “This service will be performed for you at no charge until June 30, 2021.” (NOTE: this was later extended until October, 2021.) As suggested, I made an appointment to perform this service with a local Chevrolet where I live and took my Volt there. However, they told me that this service is covered only as part of GM’s “Customer Satisfaction Program” and since this vehicle has a salvage title, they would have to charge me (>$150) for this service. For your information, when I bought this Volt, it only needed some relatively minor body work and there are no mechanical of safety issues associated with it. Furthermore, my OnStar Diagnostic Report warns me that this vehicle should seek service under GM Recall #N172130462 due to "Loss of Propulsion Due to Low Cell Voltage." So it seems to me that that this isn’t just a matter of customer satisfaction, but rather a serious safety issue if I should suddenly lose propulsion while driving down the road. However, after writing a letter to GM and having several conversations with their Customer Care Department over the last year, they refused to perform this service at no charge to me as promised in their June 2019 letter. GM should do the right thing here and fix this problem.