2014 Chevrolet Sonic

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2025· ENGINE

  Around April of 2025, I noticed loud engine noises and cold start loud noises coming from the engine. My car has been in the shop multiple times since then and I opened a case with GM about multiple repair issues with my 2014 Chevy Sonic LT even though I take excellent care of the vehicle and perform all maintenance on the vehicle, and now this loud engine noise issue and leaking oil. I was driving home from a relative's home Saturday night Dec 27th late evening on the expressway when I noticed my car driving very sluggish and jerking and make extremely loud engine noises and continued burning oil smell in the cabin of the vehicle. No check engine light or oil light, now I had stopped by the service department earlier in the week when and oil pressure light came on, and they stated no issues. I made it home without incident, but the car was not running right. The car was brought to the dealership service department Monday Dec 29th, and they informed me they found broken plastic pieces of guard rails that secure the timing chains in the engine which may have caused serious damage to the engine. The dealership wanted 4k dollars to repair it after they could not properly diagnose a known online issue that I found out a lot of these Chevy drivers have found out about and having me repair other items on the car instead of fixing the leaking oil problem and whatever was going on in the engine. The manufacturer has not inspected this issue now only the service department at the local Chevy dealership has, however I had a case open with GM before this final incident occurred on Nov 1st after my last repair and complaint to the dealership about loud engine noises. GM would not take my concerns seriously and stated we are sorry, but your car is out of warranty even though this is a known issue of this plastic guard rail failing and other serious engine issues with Chevy. I would like the NHTSA to be involved in this matter and investigate this matter if possible.

• 12/28/2022· ELECTRICAL SYSTEM

  This car just dies on me randomly while driving at high or low speeds and is very dangerous, the dash lights go out sound stops working and you have to stop put it in park and turn car off and restart to get it started again. I have had it to service department and there are no codes generated, this started back in 6/2021 and continues to be a problem

• 12/28/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHN BOWMAN CHEVROLET INC, 6750 DIXIE HIGHWAY, CLARKSTON, MICHIGAN 48346) DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: # [XXX]. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 67,000. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/28/2014· VISIBILITY

  I WENT TO ADJUST THE TEMPERATURE GAUGE TO DEFOG MY FRONT WINDOWS AND I COULDN'T MOVE THE KNOB. I ALSO TESTED THE VENTS TO FIND OUT WHERE THE AIR WAS COMING OUT OF AND THERE WAS PRACTICALLY NOTHING COMING OUT OF THE VENTS. IT TOOK A WHILE FOR MY WINDOWS TO GET CLEAR WHILE I WAS DRIVING ON THE HIGHWAY. *TR

• 12/25/2018· UNKNOWN OR OTHER

  THE SHIFTER KNOB ON THE CAR HAS STARTED TO STICK, WHICH MEANS IT DOESN'T LOCK THE CAR INTO WHATEVER GEAR THE SHIFTER HAS BEEN MOVED TO. THE SHIFTER CAN EASILY BE MOVED FROM DRIVE TO NEUTRAL OR MORE DANGEROUSLY OUT OF PARK. ADDITIONALLY, WHEN THE BUTTON IS STUCK, YOU CAN'T REMOVE THE KEY FROM THE IGNITION.

• 12/23/2019· POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TEMP 45-50 DEGREES, DRIVING IN MODERATE RAIN FOR 20-25 MINUTES, CRUISE CONTROL ON. ACTIVATE HIGH BEAMS, CAR SHIFTS TO 1ST GEAR AT 65 MPH, RPMS JUMP ABOVE 6000, TURN OFF HIGH BEAMS RETURNS TO NORMAL OPERATION. REPEATED 2 MORE TIMES IN NEXT 4 MILES, EVEN AT 25 MPH. WHEN END OF TRIP, SHUT OFF CAR AND COMPLETELY DEAD, NO LIGHTS, NO CRANKING. FOLLOWING MORNING (TODAY) CAR STARTS NORMALLY. WILL REPORT ANY FURTHER FROM MY COMMUTE TODAY, IF WARRANTED

• 12/22/2022· SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM

  Overall and to the best of my knowledge, the malfunctioning and failures on my vehicle were the suspension and engine. They are the culprits and it’s honestly very scary and traumatizing to have them completely fail, especially since no one is ever prepared for accidents and/or potential death to happen. Otherwise it wouldn’t be called an accident. With the suspension overall, it’s just awful. CV Axel, control arms, everything with the suspension just failed. With driving over the tiniest bump on the road you feel your is about to literally fall apart at any minute because of the clunking and metal in metal noises it produces. The engine is faulty as well and I am pretty sure the faulty engine happens due to the faulty suspension. When I look under my car there’s something leaking. I don’t know what it is, but it’s poses a safety risk not only for the driver and the passengers, but also to the rest of the world. I know that there was a recall early on about fuel tank breakage or something that could lead to fire ignition. But my vehicle according to my VIN wasn’t on this recall. I have contacted the dealership and a certified service center to inspect these issues. It’s been roughly 4 weeks now and they have been extremely negligent and apathetic. With these issues, everyone’s safety is at risk. My suspension went out and could’ve caused a more catastrophic accident. A fire could’ve broken out with other vehicles surrounding me cause major injuries and death. I’ve seen and read many posts and testimonials and threads online from various independent resources that state very very closely the same issues. Almost verbatim. I’ve been trying to get these issues inspected by the dealership, but they all give me the runaround and don’t want to fix not find a solution. The check engine light has always been on since I’ve Owen the vehicle and the dealership where I purchased this vehicle said having the check engine light on is okay. I need help getting repairs done!

• 12/10/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  WHILE DRIVING DOWN THE HIGHWAY, GOING APPROXIMATELY 65MPH, THE DASH LIGHTS INCLUDING SPEEDOMETER TURN OFF AND RESET. THEY STAY OFF FROM 10-20 SECONDS THEN RESET BACK ON. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 3 MONTHS. HAS ONLY HAPPENED IN 6TH GEAR AND IS VERY DANGEROUS KNOWING THE REPAIR DEALERSHIP CAN NOT FIGURE OUT WHAT TRIGGERS IT. *TR

• 12/09/2019· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  UPON ACCELERATING MY SONIC HAS LACK OF POWER AND GEARS DON'T ENGAGE OR THEY ARE DELAYED WHICH CAUSES ME TO BE VERY UNSAFE FROM ONCOMING TRAFFIC WHEN MY CAR DECIDES TO ENGAGE I CAN THEN CONTINUE DRIVING. I ALSO HAVE A ISSUE WITH THE CAR ELECTRICAL SYSTEM REFUSING TO CHIME WHEN KEYS ARE LEFT IN IGNITION AS A WARNING SOMETIMES I PUT MY HIGH BEAMS ON AND ALL THE LOCKS LOCK AND MY CAR DOES THE REFUSAL TO ENGAGE IN GEAR THING AGAIN AND MY LIGHTS FLICKER MY WHOLE COMPUTER SYSTEM WENT DEAD AND NO ONE CAN FIGURE OUT WHY I ONLY BOUGHT THE CAR 6 MONTHS AGO FOR 12,000 SO I COULD HAVE RELIABILITY AND I SHOULDN'T HAVE TO DEAL WITH THIS OR ANYTHING FOR QUITE SO TIME MY OLD CAR IS SAFER THAN THIS NEW ONE

• 12/08/2020· STEERING,STRUCTURECrash

  THE BUTTON ON MY GEAR SHIFTER WAS STUCK FOR A FEW MONTHS AND THEN IT BROKE RESULTING IN ME CRASHING INTO A PARKED CAR BECAUSE I LOST CONTROL.

• 12/06/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND AN ABNORMAL NOISE WAS HEARD. ON A DIFFERENT OCCASION, IT TOOK THE CONTACT THREE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS FLUSHED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 93,000.

• 12/06/2018· AIR BAGS

  THE PASSENGER "AIRBAG OFF" REMAINS ILLUMINATED IF YOU HAVE A 100LB OR 250LB PERSON IN THE SEAT. EVERY SO OFTEN, WHEN A 200+LB PERSON SIT IN THE PASSENGER SEAT, THE LIGHT WILL EXTINGUISH INDICATING THAT THE AIRBAG IS ACTIVATED. THEN IF THAT 200+LB PERSON ADJUST POSITION WHILE IN THE SEAT , THE "AIRBAG OFF" LIGHT WILL ILLUMINATE AGAIN. I READ MANY SONIC OWNER COMPLAINTS FROM 2012-2016 MODEL YEARS WITH THE SAME ISSUE. I CALLED 2 LOCAL CHEVY DEALERS AND THE SERVICE ADVISORS SAID THEY WERE NOT AWARE OF ANY "AIRBAG OFF" LIGHT ISSUES AT ALL BUT I COULD STOP BY SO THEY DIAGNOSE A KNOWN PROBLEM FOR $140. FROM ALL THE FORUMS I'VE READ, NOT ONE, I REPEAT NOT ONE OF THESE AIRBAG LIGHT OFF ISSUES HAS BEEN RESOLVED EVEN AFTER TAKING THE CAR TO THE DEALER. AN ATTORNEY WEBSITE DEDICATED TO SONIC AIRBAG ISSUES HAS MANY TESTIMONIALS FROM OWNERS AND STATISTICS SHOWING AT LEAST 10 INJURIES AND 1 DEATH RESULTING FROM THESE AIRBAG ISSUES. THESE ARE NOT TAKATA AIRBAGS BY THE WAY. I SINCERELY HOPE THAT NHTSA LOOKS INTO THIS ISSUE BEFORE THERE ARE ANY MORE INJURIES OR DEATHS. *TR

• 12/01/2018· ELECTRICAL SYSTEM

  IT HAS BEEN GOING ON FOR 3 MONTHS NOW. I WILL BE DRIVING AND THE DOORS WILL LOCK, THE INSTRUMENT PANEL AND RADIO WILL GO BLANK AND THE CAR WILL REV LIKE ITS OUT OF GEAR. WE HAVE CHANGED BATTERY, ALTERNATOR CHECKED AND DIAGNOSTICS TEST FOUND NOTHING. TODAY I WENT TO TOWN AND GOT TO MY DESTINATION FINE. I GOT BACK IN MY CAR TO LEAVE AND NO POWER AT ALL! I WAS SITTING THERE AND CAR NOT RUNNING BECAUSE BATTERY DRAINED BUT THE RPM GAUGE WAS MOVING BACK AND FORTH ON 0. HOW WITH NO POWER? I WENT ONLINE AND WAS OUTRAGED TO FINE HOW MANY PEOPLE HAVE THE SAME COMPLAINT AND NO DEALERSHIP CAN'T FIND OUT WHAT IS WRONG. YOU CAN BE DRIVING AND IT CUT OFF AS YOU DRIVING ON FREEWAY!! DANGEROUS!!! IT HAPPENS WHEN DRIVING. WHEN STOPPED IT REALLY DOESN'T MATTER. PLEASE HELP!!

• 11/29/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  DURING LAST TWO MONTHS WE HAD GO TO THE DEALER FOUR TIME AND THREE OF THESE DUE TO THE ENGINE NOISE AND OVERHEATING. LAST WEEK SMELLED LIKE FIRE AND DUE TO THE GAS INSIDE THE CAR WE HAD TO PARKING. WHEN REVIEW THE ENGINE, THERE WAS NOT COLANT IN IT. THE NOISE NEVER STOPPED AND SOME SENSOR WERE ON DURING SOME DAYS. THIS CAR IS USED FOR A PREGNAN WOMAN AND GIRLS AND ARE NOT SAFETY FOR US FOR THIS REASON WE WENT TO THE DEALER TO SEE THE POSIBILITY TO CHANGE THE CAR. SO FAR, WE WAITING FOR THE SOLUTION.

• 11/28/2016· ENGINE

  TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE MADE AN ABNORMAL NOISE COMING FROM THE TRANSMISSION AND ENGINE. THE DEALER DIAGNOSED THE VEHICLE, BUT COULD NOT FIND A FAILURE. IN ADDITION, WHILE DRIVING 45 MPH, THE ENGINE SENSOR AND TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE STARTED TO EMIT SMOKE UNDER THE HOOD AND WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

• 11/25/2024· UNKNOWN OR OTHER

  Factory Radio. It will turn on and there is sound, but the screen is frozen. You can see everything on the screen, but if you press something on there it doesn’t do anything. Also, you can’t control it from the steering wheel either. I already removed the battery cables for 30 minutes and that didn’t correct the issue. It’s my opinion that the radio needs a software update. I have seen where other Chevy Sonic models and different years have had this exact issue with the radio, because you recalled and fixed them. This issue needs to be corrected.

• 11/25/2015· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  CAR CUTS OUT, GRINDING NOISE FROM ENGINE. HAD IGNITION COIL REPLACED BUT STILL DOING THE SAME THING. LOOSES POWER GOING UP STEEP HILL. ONLY HAD CAR ABOUT SEVEN MONTHS. ONLY HAS SIXTEEN THOUSAND MILES ON IT. SOMETIMES WHILE I AM DRIVING CAR JUST LOOSES POWER AND ALMOST GOT HIT IN THE BACK. I FEEL ONE OF THESE DAYS SOMEONE WILL HIT ME. TOOK IT BACK TO DEALERSHIP AND THEY SAY NOTHING IS WRONG BUT THE PROBLEM IS GETTING WORSE. THE CAR DOES HAVE WARRANTY ON IT.

• 11/24/2014· ELECTRICAL SYSTEM

  MY 2014 SONIC AFTER BEING DRIVEN FOR 40 MIN FAILED TO START, A CHECK OF THE BATTERY INDICATED FULL VOLTAGE. CALLED FOR ROADSIDE ASSISTANCE AFTER THEY TAPPED ON THE STARTER THE CAR WOULD START. THIS HAS BEEN A RECURRING PROBLEM. THE DEALER HAD THE CAR FOR 3 DAYS AND COULD NOT REPEAT THE PROBLEM, WAS TOLD TO BRING IT BACK WHEN I HAD THE PROBLEM AGAIN. I HAVE HAD TO TAP ON THE STARTER ONCE BECAUSE I WAS TOO FAR FOR ROAD SIDE ASSISTANCE. AT 1974 MILES I HAD THE PROBLEM AGAIN CALLED ROADSIDE ASSISTANCE, WHEN THE TOW TRUCK DRIVER PUT THE KEY IN THE RUN POSITION AND WIGGLED THE STEERING WHEEL THE CAR STARTED ON ITS OWN. BECAUSE THE CAR WILL NOT START EVEN WITH THE REMOTE STARTER I DON'T THINK IT'S A KEY SWITCH PROBLEM. THE WORST PART OF THE ISSUE IS BEING STUCK IN LESS THAN SAFE PLACES WITH A CAR THAT WON'T START. *TR

• 11/15/2020· UNKNOWN OR OTHER

  THE VEHICLE HAS PREVIOUSLY HAD THE COOLANT RESERVOIR AND WATER OUTLET CHANGED NOT VERY LONG AGO. NOT I AM HAVING THE SAME ISSUE WITH BOTH OF THE PARTS AGAIN. RESERVOIR IS CRACKED MAKING COOLANT LEAK OUT AND THE WATER OUTLET IS BRAKING APART BECAUSE IT IS PLASTIC.

• 11/11/2018· ELECTRICAL SYSTEM,AIR BAGS,ENGINE

  ALMOST A YEAR SINCE ENGINE LAST STALLED WITHOUT WARNING (HAPPENED 3 TIMES IN ABOUT 3 MONTHS). WHEN PULLING INTO TRAFFIC FROM A STOP, HEARD 3 CHIMES AND SEVERAL WARNING LIGHTS LIT UP (TRACTION CONTROL, ENGINE POWER DOWN, CHECK ENGINE, SERVICE CAR ASAP). ENGINE AT LOW POWER, WAS ABLE TO DRIFT INTO PARKING LOT. RESTARTED CAR AFTER SEVERAL MINUTES, ALL LIGHTS EXCEPT CHECK ENGINE WENT OFF. CHECK ENGINE LIGHT WENT OFF AFTER I PUT GAS IN THE CAR THE NEXT DAY. I DO NOT FEEL SAFE IN THIS CAR. LONG STORY SHORT THE DEALER WAS GOING TO WORK WITH ME TO TAKE THE CAR BACK, BUT BANK WOULD NOT RELEASE TITLE (LOAN IS VERY UPSIDE DOWN) UNTIL ANOTHER MECHANIC LOOKED AT THE CAR. BANK WANTED ME TO UTILIZE MY WARRANTY PROGRAM I HAD PURCHASED WITH THE CAR LOAN. MECHANIC FOUND P2138 APP SENSOR CODE. WAS LEANING INTO THE DRIVER SIDE ON THE FLOOR TO LOOK UNDER THE DASH AND HIS ELBOW GOT WET. FOUND DRIVER FOOTWELL COMPLETELY SOAKED: CARPET, LINER, AND CARPET PAD. REST OF THE CAR WAS DRY. DISCOVERED THE SUNROOF HAD BEEN LEAKING DOWN INTO THE CAR AND NOT DRAINING OUT PROPERLY ON DRIVER'S SIDE. COULD NOT CHECK ENTIRE DRAIN SYSTEM WITHOUT REMOVING HEADLINER. FOUND WATER HAD COMPROMISED THE SIDE AIR BAG AND WIRE HARNESS; SEVERAL CONNECTORS CORRODED. SPRAYED WATER ON WIRES AND WAS ABLE TO REPLICATE ENGINE POWER LOSS. CONFIRMED THAT WATER WAS LEAKING INTO THE VEHICLE ONTO THE WIRE HARNESS. TEMPORARILY FIXED THE ISSUE WITH DIELECTRIC GREASE TO PREVENT CONNECTORS FROM GETTING WET. MECHANIC LEFT THE PANELS OFF SO I CAN MONITOR THE SUNROOF LEAKING. I DO NOT FEEL SAFE IN THE CAR BECAUSE OF THE AIR BAG BEING WET AND MAY NOT DEPLOY PROPERLY, THE WET CARPET PAD WHICH COULD CAUSE RUST AND MOLD, AND THE CORRODED WIRE TERMINALS. WILL CONTACT DEALER AND BANK TOMORROW. I AM HOPING THEY WILL TAKE THE CAR OFF MY HANDS AS IT WILL BE A FEW YEARS TIL I CAN PAY IT OFF AND I DON'T WANT AN ACCIDENT BEFORE THEN.

• 11/11/2015· POWER TRAIN,ENGINE

  I JUST PURCHASED MY 2014 CHEVY SONIC LT HATCHBACK A MONTH AGO. FIRST THE DAY I BOUGHT IT I FOUND OUT I HAD A REVERSE LIGHT OUT. THE DEALER SAID THEY WOULD FIX IT WHEN THE LICENSE PLANT COVER BRACKET COMES IN. THE SAME DAY I GOT THE CAR I SMELLED SOMETHING BURNING. I TOLD THEM ABOUT IT AN THEY SAID IF IT KEEPS DOING IT TO LET THEM KNOW AN MY PASSENGER SIDE BRAKES FELL LIKE THEY ARE DRAGGING. THEY SAID IT SHOULD COME OUT OF IT DO TO SITTING FOR AWHILE. WELL I'M STILL EXPERIENCING IT. MY OIL PERCENTAGE DROPS FAR DOWN WHEN DRIVING FOR 2 HRS ON THE HIGHWAY. THE BURNING SMELL COMES IN THREW THE VENTS AN OUTSIDE EVEN WHEN THE AC OR HEATER IS ON. SOMETHING IS NOT RIGHT. I ONLY HAVE 39,000 MILES WHEN I BOUGHT IT A MOTH AGO WITH 32,000 MILES. THE DEALER SAID IT WENT THROUGH AN EXPECTATION AN EVERYTHING CAME BACK OK WHEN I PURCHASED THE CAR THAT DAY. HOW CAN THAT BE WITH BURNING SMELL,LIGHTS OUT AN ONLY ONE SIDE OF WHEEL THAT I'M GETTING A DRAGGING, GRINDING NOISES. THEY WELL BE LOOKING AT IT IN THE NEXT 2WEEK. WHEN I'M DRIVING MY TRANSMISSION FEELS LIKE ITS SKIPPING. THE ACCELERATION IS SO OFF.

• 11/07/2017· ELECTRICAL SYSTEM

  MY CAR STALLED GOING OVER A SPEED BUMP WHERE ALL THE LIGHTS ON THE DASH WENT OFF THEN BACK ON. AFTER COASTING TO THE SIDEWALK, TURNED VEHICLE OFF AND THEN BACK ON. VEH SURGED FORWARD AFTER MAKING A LEFT HAND TURN, IT'S ALSO DONE THAT ON A RIGHT HAND TURN. ALSO TIRE ON DRIVERS SIDE LOCKED UP. FINAL TIME OCCURRED WITH VEH SURGING WAS RECENTLY AS IT SURGED AND ALL THE LOCKS WERE GOING UP AND DOWN. HA E HAD CONCERNS WHILE BACKING OUT AND LOOSING POWER TO STEERING.

• 11/06/2017· POWER TRAIN

  MY WIFE AND I HAVE ENCOUNTERED A PROBLEM WITH OUR 2014 CHEVY SONIC. IT WAS GETTING HOT TOOK IT TO THE DEALER TO DIAGNOSE THE PROBLEM. THEY SAID THAT THE RADIATOR HAD A CRACK ON THE SEAM. MYSELF, I AM A WELDER KNOWS THAT IN ORDER FOR A SEAM TO CRACK AFTER WELDED, 3 MAIN AND EASY ISSUES HAD TO HAPPEN SUCH AS, A. WELD GOT TOO HOT WHEN WELDED B. WHEN WELD WAS GROUND DOWN IT WAS TAKEN TOO CLOSE TO THE ROOT OF THE WELD C. THE WELD DIDNT HAVE ENOUGH PENETRATION. I PERSONALLY BELIEVE THIS IS A MANUFACTURED PART DEFECT. EXPECIALLY ONLY BEING 65000 MILES

• 10/31/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  I HAVE BEEN COMPLAINING TO GM HEADQUARTERS AS WELL AS SEVERAL OF THE CHEVY DEALERSHIPS IN MY LOCAL AREA! I HAVE BEEN TO ALMOST EVERY CHEVY DEALERSHIP IN TOWN FOR SERVICE AND NO ONE CAN FIND THE PROBLEM, OR TELL ME WHAT IS CAUSING ME THE ISSUES I HAVE BEEN HAVING WITH MY CAR SINCE NOVEMBER 2015!! I RECENTLY HAD A NEW BATTERY PUT IN (THE 5TH BATTERY ON THE CAR, THE 2ND ONE THIS MONTH!!) BUT THE BATTERIES KEEP DYING! OF COURSE I AM BEING HIT WITH COSTS WHEN THIS HAPPENS OR THE "SEARCH" FOR THE ISSUE IS INITIATED. I HAVE FOUND ONLY 1 DEALERSHIP THAT ACTUALLY CARES ENOUGH ABOUT ME AND THIS CAR TO EITHER WAIVE OR MODIFY THESE COSTS. EITHER WAY, THIS IS UNFAIR TO ME IN THAT YOU ARE NOT RECALLING THE VEHICLE, BUT I STILL HAVE TO PAY FOR IT. I FEEL THAT YOU KNEW WHEN YOU ROLLED THE PIECE OF JUNK OFF THE ASSEMBLY LINE THAT IT WAS NOT GOING TO BE WOTH ANYTHING AFTER THAT FIRST YEAR! THOUGH MY VIN DOES NOT RENDER ANY RESULTS IN THE RECAL SEARCH PORTAL, IT SHOULD! I HAVE HAD SO MUCH MAJOR WORK DONE ON THIS CAR AND IT HAS NOT EVEN BEEN 10 YEARS YET! I NEED GUIDANCE IN FILING A CLASS ACTION AGAINST CHEVROLET BECAUSE YOU KNOW THERE ARE MAJOR ISSUES WITH THE CRAFTSMANSHIP OF THE VEHICLE, YET YOU WON'T ISSUE A RECALL. I HAVE READ SIMILAR COMPLAINTS FOR THIS VEHICLE AND THAT IS ENOUGH TO HAVE A RECALL ISSUED. I CAN'T STOP FOR GAS, ERRANDS ETC WITHOUT HAVING TO WORRY IF THE CAR WILL CRANK BACK UP OR RESTART! IT IS SO UNRELIABLE AND IT IS DEFINATELY NOT SAFE! I HAVE CALLED ROADSIDE ASSISTANCE AT LEAST 6 TIMES FOR A JUMP HELP IN THE LAST MONTH! I HAD TO CALL TWICE IN ONE DAY MOST RECENTLY!! THE DEALERSHIP GAVE ME A REPLACEMENT BATTERY OCT 4TH AND BY OCT 12TH IT HAD 5% VOLTAGE! THE CAR WAS SITTING IN MY SON'S DRIVEWAY THAT DAY--THEN THIS HAPPENED AGAIN LATER THAT MORNING AS I WAS LEAVING A DR APPT--I WAS PLANNING TO TAKE IT TO THE DEALER FOR SERVICE!

• 10/28/2018· ELECTRICAL SYSTEM

  CAR WON'T START IT ONLY CLICKS REALLY FAST. HAD BATTERY CHECKED AND IT'S FULLY CHARGED ONCE I JUMP IT THE CAR WILL DRIVE UNTIL I SHUT IT OFF. IT WILL START BACK UP RIGHT AWAY BUT IF I LET IT SIT IT WILL NOT

• 10/24/2015· ELECTRICAL SYSTEM,ENGINEFire

  I HAD TAKEN THE KEY OUT OF THE IGNITION AND IT WAS VERY HOT ABOUT THE END OF JULY. ON FRIDAY AUGUST 11, I NOTICED A PAUSE IN THE CAR STARTING THE A SOUND OF A KNOCK LEAVING WORK. I ARRIVED HOME AROUND 6:00 P.M. PARKED IN MY DRIVE WAY FOR THE DAY. I WAS AWAKEN SATURDAY MORNING BY MY NEIGHBOR BE MADE MY CAR WAS ON FIRE. THIS WAS DETERMINED BY LAWRENCE FIRE DEPARTMENT OF AN ENGINE FIRE.

• 10/19/2017· ENGINE

  TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE FAILURE CODE FOR THE CATALYTIC CONVERTER APPEARED. THE CODE WAS CLEARED, BUT IT RE-ILLUMINATED. THE LOCAL DEALER (DEPAULA CHEVROLET, 785 CENTRAL AVE, ALBANY, NY, 12206) WAS CONTACTED AT 518-278-6036 AND STATED THAT THEY SERVICED THE VEHICLE FOR THE SAME FAILURE IN JUNE OF 2017. NO ADDITIONAL ASSISTANCE WAS OFFERED. THE CONTACT STATED TO THE DEALER THAT SHE WAS UNAWARE THAT HER VEHICLE WAS SERVICED AT THE TIME FOR THE FAILURE BECAUSE THE VEHICLE WAS TAKEN IN FOR AN OIL CHANGE AND TIRES. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

• 10/15/2024· ELECTRICAL SYSTEM

  Vehicle keeps throwing error code P2138 there is a current known issue that GM is aware of see notice 070604019F. Water gets in the electrical connections of sensors and is an issue as it causes check engine light and can decrease power of the acceleration of the vehicle which is a safety hazard. My vehicle has been with the dealer now for a third time for same issue. They’ve had it for 3 weeks and 2 days total. Still an issue.

• 10/11/2019· ENGINE

  I'VE HAD SEVERAL ISSUES WITH THE CAR. THE MAIN ONE BEING THAT MY ENGINE HAS WARPED AND THE CAR IS JUNK NOW AS I CAN'T AFFORD THE 5400 TO REPLACE IT. THE COOLANT KEPT LEAKING AND AFTER WATER PUMP AND THERMOSTAT REPAIRS DID NOTHING IT FINALLY BROKE DOWN. THE SHOP SAYS THE ENGINE IS SO BADLY WARPED THEY CAN'T EVEN IDENTIFY WHERE THE ORIGINAL PROBLEM MAY HAVE BEEN.

• 10/11/2018· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. WHILE THE VEHICLE WAS ENGAGED IN THE PARK POSITION, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE ENGINE CONTINUED TO RUN. ADDITIONALLY, AN ABNORMAL CLICKING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 82,000.

• 10/10/2014· FUEL/PROPULSION SYSTEM

  IM ONLY GETTING ABOUT 14 TO 16 MPG ON MY CAR.I WENT TO THE DEALER AND I WAS TOLD THAT IT WAS NORMAL.I SAID THAT ITS IMPOSSIBLE TO GET SUCH LOW MPG WHEN THE PAPERWORK SAYS THAT I SHOULD GET 25/35.KNOW I SPOKE TO THE SERVICE MANAGER AND HE SAID THAT ITS NORMAL TO GET 14 TO 16 MPG.I TOLD HIM YOU TELLING MY 2005 ALTIMA 3.5 GETS BETTER GAS MILEAGE A DODGE DURANGO GETS BETTER GAS MILEAGE?? WELL THE SERVICE DEPARTMENT CANT SEEM TO FIND THE PROBLEM.THEY RECALIBRATED EVERYTHING AND ITS EVEN WORSE.I SPEND 300 IN GAS A MONTH WHICH IS UNHEARD OF..PLEASE HELP... *TR

• 10/09/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

  TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING. THE DEALER (VAN CHEVROLET, 8585 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, 1-480-696-5884) PERFORMED SEVERAL DIAGNOSTIC TESTS THAT INCLUDED THE WATER PUMP, A GASKET BOOT IN THE ENGINE, AND THE BATTERY LINES. THE CONTACT ALSO STATED THAT THE HEADLAMP ASSEMBLY WIRING KEPT BURNING OUT, BUT THE DEALER HAD NOT PROVIDED A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

• 10/08/2018· UNKNOWN OR OTHER

  THE WARNING CHIME THAT IS SUPPOSED TO SOUND IS NOT WORKING PROPERLY. THERE IS A RECALL FOR THIS ISSUE BUT THE DEALER SAID MY VEHICLE IS NOT INCLUDED IN THE RECALL BY THE DATE IT WAS MADE. THE WARNING CHIME WILL NOT SOUND FOR CERTAIN WARNINGS. MY VEHICLE OVERHEATED AND NO WARNING SOUND WAS MADE. MY VEHICLE TIRE WENT FLAT A WHILE DRIVING AND NO WARNING SOUND WAS MADE. IF THE TURN SIGNAL IS ON THE OTHER WARNING SOUNDS DO NOT WORK I.E. SEATBELT WARNING CHIME. THIS IS A MAJOR ISSUE SINCE I HAVE HAD TWO WARNINGS WITH NO SOUND TO ALERT ME.

• 10/08/2018· AIR BAGS

  THE PASSENGER AIRBAG WILL NOT TURN ON WHEN THERE IS A PASSENGER IN THE SEAT. THIS IS A SPORADIC PROBLEM AND DOES NOT ALWAYS HAPPEN. IT WILL ALSO ILLUMINATE BOTH THE ON AND OFF LIGHTS AT THE SAME TIME. THIS IS A SAFETY ISSUE BECAUSE IF IN AN ACCIDENT THE PASSENGER AIRBAG MAY NOT DEPLOY IF THE SENSOR IS NOT WORKING TO DETECT A PASSENGER.

• 10/08/2018· POWER TRAINCrash

  THE BUTTON ON THE SIFTER HANDLE HAS BROKEN AND GETS STUCK IN ALLOWING THE SHIFT HANDLE TO MOVE FREELY. THIS HAS CAUSED MY VEHICLE TO SHIFT INTO NEUTRAL WHILE DRIVING. IT HAS ALSO ALLOWED MY VEHICLE TO SHIFT INTO REVERSE ON ITS OWN WHILE SITTING IN THE PARKED POSITION. THIS ISSUE HAS BEEN GOING ON IN A LOT OF THE SONIC AND NEEDS TO BE RECALLED. MY VEHICLE HAS ALSO SHIFTED INTO REVERSE AND HIT ANOTHER VEHICLE PARKED BEHIND ME.

• 10/08/2018· POWER TRAIN,ENGINE

  WHEN DRIVING AT 54 MPH THERE IS A JUMPING MOTION OF THE VEHICLE. IT FEELS LIKE I HIT THE BRAKE PEDAL. IT WILL DO THIS SEVERAL TIME WHEN DRIVING ONLY AT 54 MPH FOR MORE THEN 1/4 OF A MILE. THERE ARE NO WARNING LIGHT AND ALL FLUIDS ARE CHECKED AND ARE ADEQUATE.

• 10/04/2014· SEATS

  I UNDERSTAND THAT NHTSA HAS MANDATED FORWARD-LEANING HEAD RESTRAINTS ON ALL LATE-MODEL VEHICLES. THE HEAD RESTRAINT IN MY 2014 SONIC IS TERRIBLE; IT SHOVES MY HEAD FORWARD, FORCING ME TO EITHER STARE AT THE INSTRUMENT CLUSTER OR RAISE MY EYES IN A KUBRICK STARE TO SEE THE ROAD. IT WASN'T IMMEDIATELY APPARENT DURING THE TEST DRIVE, BUT AFTER 200+ MILES OF DRIVING IN LESS THAN A WEEK, MY NECK IS STIFF AND SHOULDERS FEEL LIKE ROCKS. ALL THIS PAIN AGAINST THE STATISTICALLY UNLIKELY OCCURRENCE OF BEING REAR-ENDED (TWICE IN 30 YEARS OF DRIVING)? FAIL. ABSOLUTE, 100%, TOTAL FAIL. MY 2012 CRUZE HAD STRAIGHT HEAD RESTRAINTS THAT DIDN'T CAUSE ME PAIN AND WERE STILL AVAILABLE WHEN I NEEDED TO BRACE (SEEING SOMEONE RACING UP BEHIND ME, FOR INSTANCE). PLEASE, FOR THE LOVE OF G-D, RECONSIDER THIS IDIOTIC AND OVERBEARING REGULATION. *TR

• 10/01/2016· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  I OWN A 2014 CHEVROLET SONIC. THE RADIO NO LONGER WORKS AND I HAVE NO AUDIBLE WARNING CHIMES FOR KEYS IN IGNITION, DOOR OPEN, TURN SIGNAL, SEATBELT. ALSO NO DASH LIGHTS. I SEE THERE IS A RECALL 17130. I HAVE SPOKE WITH THE DEALERSHIP IN MY AREA, THEY REFUSE TO DO THE REPAIRS BECAUSE I DO NOT HAVE A RECALL LETTER. WHEN CHECKING MY VIN, THERE ARE NO REPORTED RECALLS. I NEED A RECALL LETTER SO I MAY HAVE THIS REPAIRED. THANK YOU

• 09/28/2016· ELECTRICAL SYSTEM

  I HAD RECALL 17130 INSTALLED IN THE VEHICLE. AFTER INSTALLATION THE FOLLOWING PROBLEMS WERE NOTED: 1) RADIO WILL NOT SHUT OFF IF KEY IS LEFT IN IGNITION. 2) IF KEY IS REMOVED AND REINSERTED WITHOUT EXITING THE VEHICLE THE VEHICLE STILL NOT COMPLY WITH FEDERAL/CANADA MOTOR VEHICLE SAFETY STANDARD NO 114 AS THE VEHICLE DOES NOT PROVIDE AN AUDIBLE WARNING/REMINDER CHIME WHEN THE DRIVER, AFTER TURNING OFF THE IGNITION AND LEAVING THE KEY IN THE CYLINDER, EXITS THE VEHICLE.

• 09/22/2020· STRUCTURE

  THE GEAR BUTTON BROKE AND STICKS/IS STUCK

• 09/22/2018· ELECTRICAL SYSTEM,ENGINE

  VEHICLE OFF AND PARKED. KEY IN IGNITION. OFF POSITION. VEHICLE STARTED ON ITS OWN WITH NO OTHER MANUAL INPUT. PREVIOUSLY HAD RECALL 17130 KEY REMINDER CHIME C/W ON 4/27/2016.

• 09/17/2018· ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER

  I HAVE A CONCERN THAT NEEDS TO BE ADDRESS. MY PASSENGER SEAT LIGHT COMES ON AND GOES OFF ON ITS OWN. I HAD MY CAR LOOKED SOMETIME AGO AT A DEALERSHIP ALONG WITH PROBLEMS WITH THE WINDOW ON THE FRONT PASSENGER SIDE. NOW THE BACK PASSENGER RIGHT SIDE WINDOW JUST WENT OUT WITHOUT A WARNING. I AM NOW STUCK WITH A WINDOW. THAT I CANNOT ROLL UP OR EVEN MANUALLY. I AM STARTING TO BELIEVE MY CAR I PURCHASED BRAND NEW WITH 9 MILES ON IT. HAVE ELECTRICAL ISSUE, THAT HAVE NOT BEEN ADDRESS. THIS CAR IS NOT OLD ENOUGH TO HAVE THIS TYPES OF PROBLEMS. I AM JUST BAFFLED OF HOWEVER EVERYTHING IS OUT OF POCKET. LAST YEAR I SPENT OVER $200 GETTING MY CAR FIXED SOMETHING ABOUT FUEL LINE OR SOMETHING WAS CLOGGED. I AM LIKE HOW IS THAT POSSIBLE WHEN I TAKE MY CAR IN FOR OIL CHANGES ON THE REGULAR. THIS IS NOT A 7 YEAR OLD OR PLUS CAR. I SHOULDN'T BE HAVING THESE PROBLEMS ALREADY IN MY 1ST YEAR - 4TH YEAR. I HAD TO CHANGE BATTERIES TWICES AS WELL. CAN YOU PLEASE ASSIST. MULTIPLE CAR PROBLEMS FOR A 2014 I BROUGHT NEW ARE CAUSING ME A HARDSHIP.

• 09/15/2016· UNKNOWN OR OTHER

  SIFTER BUTTON STICKS AND BREAKS. KEY WILL NOT RELEASE. VEHICLE CAN SHIFT FROM PARK TO DRIVE WITHOUT STEPPING ON THE BRAKE. BUTTON IS PLASTIC AND BREAKS CAUSING SAME ISSUES.

• 09/15/2016· UNKNOWN OR OTHER

  SHIFTER BUTTON STUCK. KEY WILL NOT RELEASE AND VEHICLE WILL SHIFT FROM PARK TO DRIVE WITHOUT PRESSING BRAKE.

• 09/14/2016· AIR BAGSCrash

  ANOTHER CAR RAN A RED LIGHT & MY SON, IN THE SONIC RAN INTO THE SIDE OF THE OTHER CAR. HIS SONIC WAS TOTALED & DESPITE THIS FACT THAT THE OTHER CAR'S SIDE AIRBAGS DEPLOYED UPON IMPACT, HIS SONIC AIRBAGS DID NOT. MY SON WAS ACCELERATING FROM STOP LIGHT ON A CITY STREET WHEN THE OTHER CAR RAN THE RED LIGHT. THE IMPACT WAS SEVERE ENOUGH TO BEND 2 OF THE 4 FRAME RAILS. THE ENGINE COMPARTMENT BUCKLED DOWN AS THEY SHOULD HAVE, BUT THE CONCERNING THING IS AIRBAGS DIDN'T DEPLOY WITH A SIGNIFICANT IMPACT. MY SON NOW HAS A REPLACEMENT SONIC BUT CONCERNED DUE TO THE RECENT RECALL OF SEVERAL MILLION CARS/TRUCKS WITH DEFECT IN AIRBAG DEPLOYMENT MECHANISM OF GM PRODUCTS.

• 09/08/2019· POWER TRAIN

  SHIFTER BUTTON HAS CRACKED AND CAUSES THE BUTTON STUCK. THIS ALLOWS THE SHIFTER TO BE MOVED WITHOUT PRESSING THE BUTTON AND ALSO PREVENTS THE KEY FROM BEING REMOVED. THE CAR COULD EASILY ROLL AWAY IF BUMPED DUE TO IMPROPER SHIFT LOCKING. THIS CAN HAPPEN WHEN YOU'RE ALREADY IN PARK OR EVEN IN DRIVE. TONS OF COMPLAINS ONLINE THROUGH FORUMS AND VIDEOS ON YOUTUBE HOW TO REPLACE BUT COST SHOULDN'T BE UP TO OWNERS. FIX THIS CHEVY!

• 09/06/2020· POWER TRAIN,ELECTRICAL SYSTEM

  BUTTON ON FLOOR-MOUNTED GEAR SHIFT STICKS IN. CAN'T GET KEY FOB OUT OF IGNITION. STICKS ALL THE TIME. SECOND INCIDENT THIS YEAR. CAN'T TURN CAR OFF. PROBLEM SO COMMON THERE ARE YOU-TUBE VIDEOS ON REPAIR TECHNIQUES. CAR IS USUALLY STATIONARY, BUT SHIFTER WON'T WORK BECAUSE OF STUCK BUTTON.

• 08/30/2017· POWER TRAIN

  TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CHECK ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,516.

• 08/28/2018· AIR BAGSCrash

  TAKATA RECALL I WAS INVOLVED IN AN ACCIDENT WHERE I HIT A STATIONARY SUV FROM THE BACK, I WAS TRAVELING 30-35 MPH PER THE POLICE REPORT THROUGH A LARGE CITY INTERSECTION. MY SONIC WAS HIT HARD ON THE WHOLE FRONT LEFT (DRIVER SIDE) THE CAR WAS TOTALED AND WAS REPORTED TO HAVE A LOT OF LEFT FRAME DAMAGE. DURING THIS ACCIDENT MY AIRBAGS DID NOT DEPLOY. NO AMBULANCE WAS CALLED BUT I WAS TAKEN TO THE VA TO RECEIVE TREATMENT FOR MY BACK PAIN FROM THE ACCIDENT. I HAVE BEEN INFORMED THAT BASED ON THE HARD HIT AND THE AMAZING OF DAMAGE MY AIR BAGS SHOULD HAVE DEPLOYED FOR MY SAFETY. THE REASON THE AIRBAGS DID NOT DEPLOY IS UNKNOWN TO ME.

• 08/27/2020· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  THISNVEHICLE WAS PURCHASE ON THE YEAR 2016 OF APRIL. SO HAPPY AT FIRST BUT IN A COUPLE OF WEEKS HAVE PROBLEM WITH LIGHTS AND ONE OF TTHE COVER OF THE FRONT MIRRORS ARE MISSING . CALLED AND WENT BACK TO THE DEALER (TOYOTA OF NORTH HOLLYWOOD ) AND SAID BRING IT TO THE CHEVY BRANCH WHERE THEY CANNCHECK AND FIX IT . IT WAS STRESSING AND DEPRESSING CAUSE EVRYWEEK PASSED YOU'LL EXPERIENCED ANOTHER PROBLEM SUCH AS AIRDCONDITION AND HEATER NOT WORKING . I'VE BEEN BACK AND FORTH TO CHEVY IN VAN NUYS , CALIFORNIA BUT THEY ARE SAYING THAT THERE'S NO WARRANTY ON THE VEHICLE . I TRIED TO RETURN THE VEHICLE TO THAT DEALER BUT THEY SAID THAT MY CREDIT SCORE STILL LOW OF COURSE IT WILL SHOW THAT CAUSE I JUST BOUGHT IT AND MY CREDIT HASN'T BEEN SMESTABLISH YET , WHEN I BOUGHT IT THEY ASKED A LARGE AMOUNT $3500 OF DOWN PAYMENT DUE TO HAVING LOW SCORE. IT DOESN'T MAKE SENSE CAUSE I WILL USE A VEHICLE THAT HAS ELECTRICAL DISFUNCTIONAL. I HAVEN'T EVEN USE THE HEATER AND THE AIRCON ON THIS CAR EVER SINCE I BOUGHT IT CAUSE IT'S NOT WORKING . YOU CAN ASK THE DEALER HOW MANY TIMES I WENT THERE AND TRIED TO BEG TO GIVE ME A DIFFERENT CAR BUT NO LUCK INSTEAD I FOUND OUT THE SALES PERSON SOLD THE CAR TO ME WASN'T WORKING THERE ANYMORE . AND I WALKED OUT WITHOUT ANY HELP FROM THEM . YOU CAN EVEN ASK CHEVY IN VAN NUYS HOW MANY TIME I'VE BEEN THERE TO ASK HELP CAUSE THE DEALER ALWAYS POINTING ME BACK TO THEM . IT'S HARD TO USE A FINANCE CAR PAYING $396 SOMETHING A MONTH AND THE CAR IS NOT FUNCTIONING RIGHT . THEY HAVE ADDED A GAP INSURANCE ON MY CONTRACT AND EVEN THAT COMPANY WASN'T HELPING ME AT ALL . SO I END UP USING THIS CAR WITHOUT ACCESS ON AIRCONDITION AND HEATER . SUFFER 4 YEARS WITHOUT THESE BENEFITS . I COULDN'T AFFORD FIXING THAT EVER SINCE CAUSE IT'S TOO EXPENSIVE . YOU CAN SEE THAT I HAVEN'T PUT A LOT OF MILEAGE ON THIS CAR CAUSE I DON'T REALLY USE IT THAT MUCH. STILL PAYING THIS .