2014 Chevrolet Express Passenger 1500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/12/2015· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM STARTED AT 3,178 MILES AND HAS CONTINUED REGULARLY UP TO THE CURRENT 26, 050 MILES. JACK WILSON CHEVROLET OF SAINT AUGUSTINE HAS ATTEMPTED TO REPAIR THIS VEHICLE ELEVEN (11) TIMES SINCE THE 2ND DAY AFTER PURCHASE. AFTER OBTAINING ALL SERVICE RECORDS SINCE THIS VEHICLE WAS NEW THERE HAVE BEEN 24 ATTEMPTS AT REPAIRING THIS VEHICLE WITH NO SUCCESS. HERE IS A LIST OF REPAIRS PULLED FROM GM WORKBENCH SERVICE RECORDS. CONTINUAL CHECK ENGINE LIGHT. DEALER CANNOT FIND THE ISSUE. TO DATE - I SOLD THE VEHICLE BACK TO DEALER, THEY ARE SELLING, SO IT WILL BE BACK ON THE ROAD. LIST OF SERVICES - 3,178 MILES - ENGINE BLOCK PLUG REPLACEMENT 9,386 MILES - ROADSIDE SERVICE BATTERY TEST 9,400 MILES - ROADSIDE SERVICE TOWING 9,404 MILES - FUEL TANK FUEL PUMP MODULE REPLACEMENT 9,692 MILES - BODY WIRING HARNESS JUNCTION BLOCK REPLACEMENT 14,398 MILES - PASS. SIDE INSTRUMENT PANEL PERFORMANCE 14,434 MILES - RELAY REPLACEMENT 15,116 MILES - CONNECTOR RECONNECTION 15,857 MILES - IGNITION AND START SWITCH REPLACEMENT 16,090 MILES - ENGINE CONTROL MODULE REPLACEMENT 16,090 MILES - STARTER REPLACEMENT 12 DOCUMENTED "CHECK ENGINE LIGHT" PROBLEMS 6 DOCUMENTED TIMES THE VEHICLE STALLED ON THE HIGHWAY WHILE DRIVING 16 DOCUMENTED TIMES VEHICLE WOULD NOT START

• 10/21/2014· SEAT BELTS

  DRIVER'S SEAT BELT REEL SEIZED WHILE THE VEHICLE WAS PARKED SO THE BELT COULD NOT BE EXTENDED AND BUCKLED. THE OPERATOR WAS NOT ABLE TO WEAR THE SEAT BELT AS REQUIRED BY LAW. A SECOND VEHICLE OF THE SAME MAKE/MODEL 2012 MODEL YEAR, ~4500 MILES EXPERIENCED THE SAME PROBLEM IN SEPTEMBER 2013, IT WAS BROUGHT TO THE CHEVROLET DEALER AND REPAIRED UNDER TSB 05-09-40-002G

• 09/24/2018· AIR BAGS

  WE BOUGHT A USED 2014 EXPRESS 1500 CARGO VAN FROM CHEVROLET OF MONTEBELLO ON MAY OF 2017. THE "SERVICE AIR BAG" INDICATIOR HAS APPEARED IN MY DASHBOARD OFF AND ON SINCE THE DAY WE BOUGHT IT. AS I CONDUCTED MY PERSONAL RESEARCH I CAME ACROSS A COUPLE OF ARTICLES STATING THAT THERE WAS A RECALL FOR THIS PARTICULAR CARGO VAN FOR THE "SERVICE AIR BAG." I WENT TO THE DEALERSHIP AND THEY HAD TOLD ME I HAD TO PAY $130 FOR DIAGNOSTICS, WHEN THEY HAD "FOUND OUT WHAT THE PROBLEM WAS", THEY WERE CHARGING ME A LITTLE OVER $500 TO FIX "THE PROBLEM."

• 09/12/2019· ELECTRICAL SYSTEM,AIR BAGS

  TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR SUDDENLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO GRAND PRIZE CHEVROLET BUICK GMC (LOCATED AT 32 RTE 304, NANUET, NY 10954, 854-367-7516) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

• 09/09/2014· STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY

  NOT SURE I HAVE THIS UNDER THE RIGHT "AFFECTED PARTS", I PURCHASED A NEW VAN, HAD DRIVEN MY PREV VAN 238,000+ MILES SO I KNOW HOW TO USE MIRRORS, HOWEVER, THE SPLIT MIRRORS ON THESE NEW VANS DO NOT ALLOW YOU TO SEE PROPERLY BACKING UP & I FOUND THIS TO BE A DANGER. CONTACTED CHEVY AND THEY WERE NOT INTERESTED IN DOING ANYTHING ABOUT IT SO I PURCHASED SOLID MIRRORS AND REPLACED THEM AT MY OWN EXPENSE. WONDERED IF THERE WERE ANY OTHER COMPLAINTS???? *TR

• 08/31/2016· ELECTRICAL SYSTEMFire

  WE HAVE HAD 2 CHEVY EXPRESS 1500 VANS CATCH FIRE TO THE DRIVER DOOR FROM A FAULTY WINDOW SWITCH. SIMILIAR TO A PREVIOUS GM SUV RECALL: HTTP://WWW.AUTOBLOG.COM/2014/08/07/GM-SUV-WINDOW-SWITCH-RECALL-FIRE-HAZARD-PARK-OUTSIDE/ THIS HAS HAPPENED ONCE WHILE THE VEHICLE WAS IN MOTION AND ANOTHER TIME WHILE THE VEHICLE WAS STOPPED. CAN PROVIDE PICS IF NECESSARY

• 08/27/2018· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. WHILE SLOWING THE VEHICLE DOWN TO STOP, THE BRAKES SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BLAISE ALEXANDER CHEVROLET (405 ALEXANDER DR, MUNCY, PA 17756, 570-368-8677) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

• 07/22/2014· AIR BAGS

  I HAVE BEEN WAITING OVER 5 WEEKS FOR THE PARTS TO COME IN TO CHAMPION CHEVROLET IN JOHNSON CITY TN BUT EVERY TIME I CALL THEY SAY THAT GM HAS NOT SENT THE PARTS TO FIX THE AIRBAG THAT IS ON RECALL. WHY MUST I WAIT THIS LONG TO HAVE A SAFETY ISSUE CORRECTED. *TR

• 07/22/2014· SUSPENSION

  TL* THE CONTACT OWNS A 2014 CHEVROLET G1500 3LT EXPRESS RV. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING ROUGH UPON GOING OVER A BUMP IN THE ROAD OR UNLEVELED LAND. THE VEHICLE WAS SHUTTERING AND THE SUSPENSION WAS UNSTABLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO MORE THAN ONE AUTHORIZED DEALER SEVERAL TIMES, WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 350.

• 07/20/2018· VISIBILITY

  TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V295000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHEVROLET 112 (2096 NY-112, MEDFORD, NY 11763, (631) 317-2348) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 07/17/2017· AIR BAGS,TIRESCrash

  I WAS THE PASSENGER IN A 2014 CHEVY EXPRESS CARGO VAN 1500. LIC PLATE #[XXX]. VIN #[XXX]. THE TIRE BLEW OUT. WE HIT THE CENTER DIVIDER ON THE FREEWAY. ALL THE STUFF FROM THE BACK FLEW FORWARD AND HIT ME IN THE HEAD. IT ALMOST BROKE MY NECK AND BACK. I SUFFER FROM BRAIN DAMAGE (TBI) NOW BECAUSE OF THIS. I CHEVY CAME OUT. WROTE A REPORT. GAVE IT TO THE OWNER OF THE VAN. I CALLED THE DEALER, CUZ I HEARD ABOUT THE AIR BAG RECALL. THE DEALER TOLD ME. THE VAN HAS A SALVAGE TITLE ON IT. IT WAS FIX 10 DAYS AFTER THE ACCIDENT AND TO CONTACT CHEVY ON IT BECAUSE THERE'S NO RECALLS ON IT. THE DEALER ID CALLED DID NOT KNOW ABOUT THE ACCIDENT. POLICE REPORT # [XXX] ## VIN FAILED ## 2014 CHEVY EXPRESS CARGO VAN 1500 ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 07/12/2020· ELECTRICAL SYSTEM

  CURRENTLY HAVE A RECALL ON MY VEHICLE (N172086770). SINCE THE ORIGINAL RECALL IN 2018, I'VE MADE SEVERAL ATTEMPTS WITH THE GENERAL MOTORS TO HAVE THIS ISSUE REPAIRED. AS OF THIS DATE, 7/12/2020, THEY HAVE BEEN UNWILLING TO FIX THE PROBLEM. I HAVE SEVERAL CASE NUMBERS WITH THE COMPANY BECAUSE I'VE HAD NUMEROUS CONVERSATIONS WITH THEM. THEY KEEP CHANGING THE CASE NUMBERS IN AN EFFORT TO DISCOURAGE ME FROM HAVING THE PROBLEM (A PROBLEM THEY CAUSED) FIXED. PLEASE REFERENCE DOT REFERENCE NUMBER 9064677 FILED ON OR AROUND 6/8/2020.

• 07/11/2019· FUEL/PROPULSION SYSTEM

  I HAVE A FLEET OF 2011-2015 CHEVROLET EXPRESS DIESEL CARGO VANS FOR MY BUSINESS. EACH OF THEM ARE ON THEIR 3RD REPLACEMENT OF THE DEF TANK HEATER KIT GM P/N 84412924. IT SEEMS TO DIE AFTER USE IN THE 80,000 MILE RANGE. SEEMS TO BE A POORLY DESIGNED PART HAVING TO DO THIS.

• 07/02/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. WHILE THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG WARNING INDICATOR TURNED ON AND OFF. THE VEHICLE WAS TAKEN TO HOBSON CHEVROLET BUICK GMC (655 W SOUTHVIEW DR, MARTINSVILLE, IN 46151, (765) 894-4163), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,241.

• 07/01/2022· UNKNOWN OR OTHER,SERVICE BRAKES

  My spouse was driving our family south on Hwy 101 at about 50 mph near Arch Cape, Oregon on June 25, 2022 during 93 degree weather. Just before Falcon Cove state park as we were going up a hill and people were braking to turn into the park, my spouse yelled "we have no brakes". The brakes were hard as a wall and he was using both feet to get us to slow down. I could not feel us slowing. It was utterly terrifying. He did finally get us slowed down likely due to the weight we were carrying and the hill. But the brakes were so terrible we couldn't even park in a space because we might go down the cliff (hill/slope). We had no cell service and I couldn't get anyone to help us so I ran up and down hills trying to get service in that heat. Finally, my spouse said we'd have to get back into the truck and drive to get service. I reluctantly let him drive us slowly to the next AND LAST lookout at the top of the mountain. I still didn't have enough bars to call out but we couldn't go further because it would be a downslope with a cliff to the ocean on the right. I called 911 who patched me to a tow. The mechanic said it was the brake vacuum pump. He ordered the part and saved it. We were charged $595.27 for the tow, parts, and labor. I researched and learned of the GM recall on the brake pump for 3.7 million vehicles and your investigation that closed 4/2022. It appears they were supposed to reprogram so there was more brake time or notice of failure. I contacted the dealer where we religiously service (I believe this repair is the ONLY time anyone else serviced this vehicle). I had them send me the complete service history (warranty and recall) included for BOTH of our trucks as they both fall under the recall. I could not find this reprogramming. I asked them to point it out and they're unresponsive. I'm still on vacation but clearly this is dangerous for everyone on the road. I have so much more to say and not enough characters remain. Reopen this investigation NOW!!!

• 06/28/2020· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  PART 573 SAFETY RECALL REPORT 17V-414 HAS OCCURRED MULTIPLE TIMES WITH THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET, HIGHWAY, TURNING, AT A VARIETY OF SPEEDS. THE VEHICLE TEMPORARILY LOSES POWER AND POWER STEERING. THE STABILITRACK AND STEERING ASSIST INDICATORS APPEARS ON DASHBOARD. SOMETIMES THE POWER RETURNS, OTHER TIMES I WILL HAVE TO PUT THE VEHICLE IN PARK, REPOSITION KEY, AND RESTART THE ENGINE. I HAD VEHICLE SERVICED BY DEALERSHIP EARLIER THIS YEAR, AND MY VIN DID NOT MATCH ANY RECALLS. THEY COULDN'T IDENTIFY THE ISSUE AND SUGGESTED I REPLACE THE BATTERY. I REPLACED THE GOOD BATTERY WITH A NEW BATTERY, AND STILL EXPERIENCE THIS ISSUE. THIS OCCURS MULTIPLE TIMES A WEEK, SOMETIMES MULTIPLE TIMES A DAY, AND HAS BEEN ONGOING FOR AT LEAST A YEAR..

• 06/18/2015· AIR BAGS,TIRESCrash

  TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS 1500. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND CAUSED THE CONTACT TO CRASH INTO A WALL FOUR TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND A PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

• 05/29/2024· FUEL/PROPULSION SYSTEM

  Leaking gasoline under vehicle.Gas line leaking at connection to gas tank.Replacement gas line is discontinued and replacement can not be found.

• 05/28/2020· VISIBILITY

  TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V295000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 04/19/2021· ENGINE

  EXHAUST MANIFOLD BOLTS ARE BREAKING CAUSING EXHAUST FUMES TO LEAK IN TO ENGINE COMPARTMENT. FUMES THEN ENTER THE CABIN. FIRST BOLT BROKE AT 70,000 MILES AND THE. ANOTHER AT 120,000 MILES.

• 04/06/2017· STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

  DRIVING DOWN A HILL AT 30 MPH ON A ONE LANE CURVE THE VEHICLE COMPLETELY QUIT. I STRUGGLED TO TURN THE WHEEL TO THE SIDE OF THE ROAD. IT HAD 3/4 TANK OF FUEL AND ONLY 7,000 MILES ON IT. IT WOULD NOT START. CALLED AND GOT A TOW TO CHEVY DEALER WHERE IT WAS BOUGHT. THEY COULD NOT DUPLICATE IT. HAVE RECEIPT AND INFO FROM THEM.

• 02/12/2026· AIR BAGS

  My worry is the airbag. Is it a Takata airbag? From my understanding these airbags are dangerous. So is there a recall to have them fixed. And if so , can I take it to my local chevy dealer.

• 01/25/2024· FUEL SYSTEM, OTHER

  The contact owns a 2014 Chevrolet Express. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor coming from the vehicle with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic where it was discovered that the fuel regulator was leaking. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 14V500000 (Fuel System, Other). The vehicle was then towed to a dealer however, the dealer refused to service the vehicle. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 20,000.

• 01/15/2015· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS 1500. THE CONTACT WAS DRIVING 40 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAG WARNING LIGHT ILLUMINATED AND FAILED TO DEPLOY. THE CONTACT DID NOT NEED MEDICAL ATTENTION IMMEDIATELY, BUT DID RECEIVE MEDICAL ATTENTION TWO DAYS LATER DUE TO UNKNOWN INJURIES SUSTAINED IN THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE YARD AND WAS NEITHER INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.