2014 Cadillac ATS

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2015· SERVICE BRAKES

  THE FRONT COLLISION WARNING/AUTO BRAKING FEATURE MALFUNCTIONED AT 45MPH AND FLASHED COLLISION WARNING IN HUD AND SLAMMED ON THE BRAKES FULL FORCE WITH NO OBJECTS/CARS ANYWHERE NEAR THE VEHICLE. IF SOMEONE HAD BEEN BEHIND US THE CAR WOULD HAVE HIT US. *JS

• 12/29/2020· UNKNOWN OR OTHER

  CUESCREEN CUE PROBLEMS INCLUDE 'SPIDER WEBBING,' UNRESPONSIVE SCREENS, DOES NOT WORK

• 12/27/2014· STEERING,SUSPENSION

  VEHICLE WANDERS AT HIGHWAY SPEEDS, VERY HARD TO KEEP ON ROAD. VERY UNSAFE TO DRIVE ON HIGHWAY, THEREFORE IT IS ONLY USED IN CITY AT LOW SPEEDS. AFTER 11 MONTHS IT HAS LESS THAN 3,000 KM ON IT. DEALER SAYS THEY CAN'T DO ANYTHING ABOUT IT, IT IS BECAUSE OF THE ELECTRIC STEERING. ACCORDING TO THEM, ALL THESE MODELS BEHAVE IN THE SAME WAY AND FOR ME TO MONITOR IT. I HAVE MONITORED IT AND IF ANYTHING IT IS GETTING WORSE. IF I DON'T GET ANY HELP FROM THE DEALER I WILL HAVE TO TAKE IT TO A WHEEL ALIGNMENT SPECIALIST, AT MY COST, EVEN IF IT STILL UNDER WARRANTY. ANY SUGGESTIONS? *TR

• 12/24/2015· STEERING

  INTERMITTENT ELECTRIC POWER STEERING ASSIST FAILURES. FAILURES SEEM TO OCCUR MOST OFTEN WHEN THE CAR IS COLD AND BACKING OUT OF DRIVE WAY OR PARKING SPACES. POWER STEERING WILL WORK FOR A VERY SHORT PERIOD THEN FAIL LEAVING TYPICALLY WHEN IN THE MIDDLE OF A BACKING MANEUVER WHEN LEAVING MY DRIVE AND ENTERING TRAFFIC. TURNING CAR OFF AND RESTARTING WILL RESET THE ELECTRIC POWER STEERING ASSIST. THIS IS PARTICULARLY DANGEROUS IN CROWDED PARKING AREAS WHEN I NEED TO TURN THE CAR OFF AND RESTART WHILE BLOCKING TRAFFIC. THE FREQUENCY SEEMS TO BE INCREASING FOR THE FAILURES BUT DEALER DOES NOT SEEM TO BE ABLE TO REPRODUCE.

• 12/22/2016· ELECTRICAL SYSTEM

  THE CAR IS UNDER FULL FACTORY WARRANTY. IT HAS BEEN TO THE CADILLAC DEALER 6 TIMES FOR THE SAME ISSUE. THE CADILLAC ATS HAS ADAPTIVE FORWARD LIGHTING AND THE HEADLIGHTS RANDOMLY WILL NOT PROPERLY ALIGN WHICH CAUSES POOR VISIBILITY, OFTEN AT HIGHWAY SPEEDS. THE MISALIGNMENT DOES NOT ALWAYS OCCUR DURING FIRST START UP, AND CAN OCCUR DURING HIGHWAY TRAVEL. THE HEADLIGHT FAILURES CONSIST OF EITHER HEADLIGHT POINTING UP AND SOMETIMES BOTH HEADLIGHTS POINT UPWARD SO MUCH THAT THE HIGHWAY IS DIFFICULT TO SEE. I HAVE BEEN FORCED TO PULL TO THE SIDE OF THE ROADWAY AND SHUT THE CAR DOWN, OPEN THE DOOR AND THEN RESTART THE VEHICLE. I HAVE ALSO ENCOUNTERED BOTH HEADLIGHTS POINTING DOWNWARD, CAUSING VERY POOR HIGHWAY VISIBILITY. THE ADAPTIVE FORWARD LIGHTING SYSTEM HAS FAILED ON MANY CADILLAC VEHICLES AS A SEARCH ON ANY CADILLAC FORUM WILL ATTEST. THE DEALERSHIP HAS REFLASHED THE HEADLIGHT CONTROLLER, REPLACED THE HEADLIGHT CONTROLLER AND REPLACED ONE HEADLIGHT. THESE ACTIONS AND REPAIR ORDERS PROVE THAT THE DEALERSHIP HAS VERIFIED THE ISSUES WITH THE HEADLIGHT SYSTEM, BUT THE ADAPTIVE FORWARD HEADLIGHT SYSTEM HAS CONTINUED TO FAIL. THE VEHICLE HAS BEEN DELIVERED TO THE CADILLAC DEALERSHIP 6 TIMES FOR THE SAME ISSUE. I HAVE DOCUMENTED MOST OF THE HEADLIGHT SYSTEM FAILURES, WHEN POSSIBLE AND SAFE TO DO SO, WITH PICTURES AND VIDEOS. THAT INFORMATION HAS BEEN OFFERED TO THE DEALERSHIP, HOWEVER THEY WILL NOT ACCEPT THE DATED PICTURES OR VIDEOS AS PROOF OF AN ISSUE. THOUGH THE VEHICLE MAY SIT AT THE DEALERSHIP FOR UP TO 5 DAYS, IF THEY CANNOT DUPLICATE THE ISSUE (DURING DAYLIGHT ?), THE RESULT IS NO ACTION TAKEN TO CORRECT THE HEADLIGHT ISSUE. MISALIGNMENT OF THE VEHICLES HEADLIGHTS SHOULD BE CONSIDERED A SAFETY RELATED FAILURE.

• 12/14/2020· SEATS

  TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THE DRIVER'S SIDE SEAT WAS SAGGING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THERE WAS A HOLE IN THE HEATER PAD AND FOAM CUSHION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS CONTACTED CASE [XXX AND XXX]. THE CONTACT CALLED THE MANUFACTURER HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 30,000.

• 12/12/2017· VISIBILITY/WIPER

  WINDSHIELD IS DELAMINATING, CAR HAS 43,000MI AND THE WINDSHIELD IS IN GOOD SHAPE OTHERWISE.

• 12/12/2015· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  STATED RECALL WAS TO "REPAIR" THE AUTOMATIC SHUT OFF OF THE REAR WINDOW DEFOGGER/DEFROSTER. IT WAS SUPPOSEDLY RESOLVED BY DEACTIVATING THE SHUT OFF MECHANISM. SUPPOSEDLY, IF THE AUTOMATIC SHUT-OFF DID NOT ACTIVATE, THE CONTACTS COULD FAIL AND THERE COULD BE A FIRE. MY CONCERN IS WHAT HAPPENS NOW IF I FORGET TO SHUT OFF THE DEFROSTER/DEFOGGER. IN THE MANUAL IT SAYS THE SYSTEM WAS TIMED FOR A SET TIME, THEN WOULD SHUT OFF. THEN THE AUTOMATIC CONTROL SUPPOSEDLY WOULD TURN THE DEFROSTER/DEFOGGER BACK ON BUT FOR A SHORTER INTERVAL. TO ME THAT MEANS, THE TIME FACTOR IS IMPORTANT AND PROBABLY WAS THERE TO PREVENT A FIRE. MY CONTACT WITH GM'S SERVICE CENTER HAD A NUMBER OF REQUESTS IN PRIORITY ORDER. THOSE FURTHER DOWN MY LIST WERE WILD IDEAS TO PUT MY MIND TOTALLY AT REST ABOUT DRIVING SUCH A CAR. NONE OF MY REQUESTS WERE GRANTED. BELOW ARE IN PRIORITY ORDER WHAT I REQUESTED. !. PERSONS WHO BROUGHT IN THE CAR FOR THE RECALL SHOULD BE REMINDED THAT THE SYSTEM WAS NO LONGER AUTOMATIC AND THEY SHOULD BE MINDFUL OF THE NEED TO SHUT OFF THE SYSTEM. 2. A CARD OR MEMORY STIMULATING DECAL BE PROVIDED TO SERVE AS A REMINDER TO SHUT OFF THE "AUTOMATIC SYSTEM". 3. THAT GM PROVIDE ASSURANCES TO OWNERS THAT THIS WORK AROUND SYSTEM WAS AN EFFECTIVE WAY OR RESOLVING THE PROBLEM AND NOT CAUSE A POTENTIAL FIRE. NOW MY SELFISH REQUESTS. 4. GM GUARANTEE ME THAT IF A FIRE DID OCCUR AS A RESULT OF THIS ISSUE THEY WOULD COVER ALL REPAIRS. 5. MOST SELFISH: GM ALLOW ME TO OPT OUT OF MY LEASE SO I DIDN'T HAVE TO WORRY ABOUT THE WHOLE ISSUE. (I KNOW THAT WOULD NEVER HAPPEN, BUT I THOUGHT IT WOULD EXERT SOME PRESSURE TO GET THE TOP ONES DONE AT LEAST

• 12/01/2022· EQUIPMENT

  Cur screen shows spider webbing can't see rear view camera when backing out.

• 11/26/2024· STEERING

  The contact owns a 2014 Cadillac ATS. The contact stated while driving approximately 35 MPH, the "Power Steering Fault Drive with Care" message was displayed on the instrument panel and the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was became aware of an undisclosed recall; however, the VIN was not included. A dealer was not contacted, and the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 172,000.

• 11/16/2018· WHEELS

  CADILLAC ATS 2014 - WHEELS/TIRE RIMS - I PURCHASED THE CAR IN 2014 WITH MICHELIN RUN-FLAT LOW PROFILE TIRES. AS OF TODAY, NOVEMBER 16, 2018, I HAVE REPLACED 22 TIRES, DUE TO THE TIRE ITSELF SEPARATING FROM THE TIRE RIM. IN SEVERAL CASES THE CAR DID NOT INDICATE ON THE DISPLAY PANEL THIS PROBLEM EXISTED. THE BENEFIT OF THESE TIRES IS TO ALLOW YOU TO RIDE ON THEM FOR APPROXIMATELY 40-45 MILES. THE PROBLEM IS THE CAR DOES NOT ALWAYS INDICATE THE ISSUE ON THE DASHBOARD DISPLAY AND YOU DON'T KNOW HOW LONG YOU WERE ALREADY DRIVING WITH THE ISSUE. ALSO, ON OCCASION THE DISPLAY SHOWS PSI ZERO WHEN IT FIRST ALERTS YOU TO THE PROBLEM, WHICH REQUIRED ME TO BE TOWED AFTER WAITING ON THE SIDE OF THE ROAD FOR OVER AN HOUR. WHILE WAITING FOR THE TOW TRUCK, CAUSING DANGER TO MYSELF AND OTHER DRIVERS ON THE ROAD. WHEN I ADDRESSED THIS WITH THE DEALER, THEY INDICATED THE CAR DOES NOT REGISTER A TIRE ISSUE UNLESS THE INNER LINING OF THE TIRE IS RIPPED. WHEN DRIVING I AM CONSTANTLY WEAVING TO PREVENT ANY SIZE POT HOLE TO PREVENT ANOTHER TIRE EPISODE. THIS ALSO CAUSES A DANGEROUS SITUATIONS. THE TIRE AND/OR TIRE RIMS SHOULD BE INVESTIGATED, TO PREVENT ANY FUTURE HAZARDOUS DRIVING SITUATIONS FOR MYSELF AND OTHERS. I HAVE PICTURES OF A FEW OF THE TIRE RUBBER SEPARATED FROM THE TIRE RIM, AND ALSO HAVE ALL THE RECEIPTS FOR THE (21) TIRE REPLACEMENTS AND TOWING RECEIPTS IF NEEDED. INCIDENTS HAVE HAPPENED IN NY, NJ AND PA, THE CAR WAS IN MOTION WHEN THE CAR DISPLAY WOULD INDICATED A PROBLEM, HOWEVER, IN SEVERAL OF THE INCIDENTS I SAW THAT THE TIRE WAS SEPARATED FROM THE TIRE RIM, YET THE CAR DISPLAY DID NOT INDICATE AN ISSUE. I CAN BE CONTACTED ON MY CELL PHONE [XXX]. I INDICATED IT HAPPENED 11/16/18, THIS HAS HAPPENED ON MULTIPLE OCCASIONS, UP TO THIS DATE 21 TIRES HAVE BEEN REPLACED, IN ON INSTANCE 3-TIRES WERE REPLACED AT ONE TIME. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 11/06/2023· ELECTRICAL SYSTEM,AIR BAGS

  My airbag is defective and other vin numbers on my make and model and year were recalled and mine hasn’t and doesn’t work. Light still remains on. I have low mileage on my car too. Please do a recall on my airbag for my vin. I also have replaced my Cue system twice already . My model vin hasn’t been recalled for that either. I should be reimbursed for having to keep on replacing it.

• 11/02/2018· POWER TRAIN,UNKNOWN OR OTHER

  TRANSMISSION SHIFT CABLE - TRANSMISSION GEAR SELECTION DOES NOT MATCH THE INDICATED GEAR CAUSING THE VEHICLE TO MOVE IN AN UNINTENDED OR UNEXPECTED DIRECTION. I WAS BACKING UP AND WENT TO PUT THE GEAR IN DRIVE AND I PRESSED THE GAS BUT THE CAR WENT BACKWARDS. I HIT THE BRAKE AND ATTEMPTED TO MOVE THE GEAR HANDLE AND IT SHIFTED FORWARD VERY LOOSELY. ALTHOUGH IT DISPLAYED DRIVE ON THE GEARBOX, WHEN I PRESSED THE GAS THE CAR WOULD STILL GO IN REVERSE. CAPITAL CADILLAC IN SMYRNA, GA LATER CONFIRMED THAT THE SHIFT CABLE NEEDED TO BE REPLACED BUT NEVER MENTIONED THIS RECALL "GENERAL MOTORS (GM) IS RECALLING APPROXIMATELY 90,750 MODEL YEAR 2013-2014 CADILLAC ATS, AND 2014 CADILLAC CTS VEHICLES. THE TRANSMISSION SHIFT CABLE ON THE AFFECTED ATS AND CTS VEHICLES MAY DETACH FROM EITHER THE BRACKET ON THE TRANSMISSION SHIFTER OR THE BRACKET ON THE TRANSMISSION. IN FACT, I WAS TOLD BY THE SERVICE ADVISOR AT CAPITAL CADILLAC THAT THE PART IS ON BACK ORDER AND THAT HE DIDN'T KNOW WHEN IT WOULD COME IN.

• 10/23/2018· STEERING

  TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE DEALER (CAMARGO CADILLAC, 9880 MONTGOMERY RD, CINCINNATI, OH 45242, 513-716-5963) INDICATED THAT A DIAGNOSTIC APPOINTMENT WOULD NEED TO BE SCHEDULED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) ALTHOUGH THE FAILURES WERE SIMILAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 10/14/2019· POWER TRAIN

  CAR WAS PARKED IN PARKING SPOT/LOT OF HEB. STARTED ENGINE AND GEAR SHIFT LEVER WAS SHIFTING W/OUT PRESSING THE BRAKE WHILE REMAINING IN PARK. THE CAR WOULD NOT MOVE. CALLED TOW TRUCK. TOW TRUCK DRIVER WAS ABLE TO PUT CAR IN DRIVE TO DRIVE IT TO PEP BOYS, A MECHANIC NEARBY. AFTER 5 DAYS, PEP BOYS STATED IT WAS A RECALL, HOWEVER MY VIN NO. IS NOT ASSOCIATED W/ANY RECALL PER CADILLAC. TOWED IT TO CADILLAC AND THEY STATED THAT THE PROBLEM IS THE CABLE THAT IS CONNECTED TO YOUR TRANSMISSION OR SHIFT LEVER GOT DETACHED. FURTHER THEY STATED THAT THIS PARTICULAR PART IS NOT COVERED UNDER MY EXTENDED WARRANTY. IT APPEARS TO BE A SAFETY ISSUE AND IT IS SIMILAR TO THE GM RECALL NO. 14179. *JS

• 10/11/2017· VISIBILITY/WIPER

  THE CADILLAC ATS HAS A PERVASIVE ISSUE WHEREBY THE WINDSHIELD IS DE-LAMINATING. IN EXTREME CASES THE "BUBBLES" EXTEND DOWNWARD AND INTERFERE WITH VISIBILITY. ALMOST ALL ATS VEHICLES IN HOT CLIMATES HAVE THIS DEFECT, MINE INCLUDED.

• 10/05/2020· POWER TRAIN

  TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO PARK HOWEVER, THE SHIFTER FAILED TO ENGAGE PROPERLY AS THE VEHICLE ROLLED BACKWARDS. THE CONTACT HAD TO APPLY THE PARKING BRAKES FOR THE VEHICLE TO STOP ROLLING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PETRO NISSAN (6248 US-98, HATTIESBURG, MS 39402) AND THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED BY AN AUTHORIZED CADILLAC DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V338000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,180.

• 10/02/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT SHIFTED INTO REVERSE AND HEARD GRINDING NOISES. ROUNTREE MOORE CHEVROLET (4316 WEST US HIGHWAY 90, LAKE CITY, FLORIDA 32055, (386) 269-9222) WAS CONTACTED, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER APPLIED A SEAL ON THE REAR DIFFERENTIAL DUE TO AXLE SEAL LEAKS ON BOTH SIDES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER FOR FURTHER EVALUATION. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

• 10/01/2015· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V558000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/01/2014· POWER TRAIN

  TL* THE CONTACT OWNS A 2014 CADILLAC ATS. AFTER SHIFTING INTO PARK, THE VEHICLE REVERSED AND THE GEAR SHIFTER WAS UNABLE TO MOVE. THE CONTACT TURNED THE VEHICLE OFF AND IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,447.

• 09/27/2025· POWER TRAIN

  Vehicle transmission shift cable failed. This part is considered recalled, but GM is refusing to fix.

• 09/27/2022· STEERING

  Power Steering locks up when trying to turn under 20 mph. Have found other safety recalls through GM for the same issue on the 2014 ATS and have contacted a dealer but they have stated it is not for my VIN #. Has happened multiple times before and the local dealer said nothing could be done because they could not duplicate. I had called another GM dealer and they sent me a safety recall bulletin pertaining to the issue.

• 09/19/2016· VEHICLE SPEED CONTROL

  IT WAS 5:30 PM ON 7-29-16, MY WIFE AND I WENT TO CHECK ON THE HOUSE WHILE OUR DAUGHTER & SON-IN-LAW WERE AWAY. AS ALWAYS, I HAD SLOWED THE CAR TO A CRAWL IN ORDER TO PARK BEHIND MY SON-IN-LAW'S CAR PARKED ON THE STREET IN FRONT OF THEIR HOUSE. I GOT THE FRONT RIGHT WHEEL ALMOST ON TOP OF THE CURB AND LET IT ROLL DOWN. WHEN THE WHEEL TOUCHED THE STREET THIS TIME, WE HEARD A LOUD SOUND (LIKE GEARS SHIFTING) AND THE CAR SUDDENLY REVVED UP AND SURGED FORWARD. I SLAMMED ON THE BRAKES BUT COULD NOT AVOID HITTING THE FRONT CAR'S REAR FENDER. THE CAR BOUNCED BACKWARD BUT IT SURGED FORWARD AGAIN; IT WAS ALL I COULD DO TO STEER AND AVOID HITTING CARS PARKED ON BOTH SIDES OF THE STREET. THAT NIGHT, WE EMAILED CADILLAC DETAILING WHAT HAD HAPPENED AND ASKED CADILLAC TO LOOK INTO THE CAR'S "DATA BANK." WE DID THIS BECAUSE A CAR EXPERT HAD TOLD US THAT EVERY ACTION OF THE DRIVER AND THE CAR WOULD BE INDELIBLY RECORDED IN THE 'DATA BANK.' WE WANTED CADILLAC TO EXAMINE THE 'DATA BANK' TO FIND OUT IF SUDDEN UNINTENDED ACCELERATION (SUA) HAD TAKEN PLACE. PER THEIR INSTRUCTION, WE LEFT THE CAR AT A CADILLAC DEALER AND WAITED AND WAITED. FINALLY, ON 9/12/2016, 38 DAYS WE WERE COMPLETELY DEVASTATED TO RECEIVE A CALL FROM GM SAYING THAT THERE WAS NOTHING WRONG WITH OUR CAR. DEVASTATED BECAUSE WE HAD NO DOUBT WHATSOEVER THAT SUA HAD OCCURRED AND YET WERE TOLD THAT THERE WAS NO PROBLEMS. FURTHER GM DENIED OUR REQUEST FOR A COPY OF THE REPORT, WHICH IS PUZZLING. AFTER ALL, GM HAS NOTHING TO HIDE SINCE THEY CLAIMED THAT NO DEFECT WAS FOUND IN THE CAR. WITHOUT THE REPORT, WE HAVE NO WAY OF KNOWING WHETHER ANYTHING WAS RECORDED IN THE DATA BANK TO EXPLAIN THE SUDDEN SURGE. CLEARLY, IN THIS UNEQUAL ENCOUNTER, THE GIANT CORPORATION HOLDS ALL THE CARDS AND THE CONSUMER NONE. I SUPPOSE THAT THE UNSPOKEN MESSAGE IS THAT MY WIFE AND I SHOULD BE GRATEFUL THAT WE WERE NOT CRIPPLED, OR KILLED EVEN.

• 09/19/2016· POWER TRAIN,ENGINE

  0N MORE THAN FIVE OCCASIONS THE VEHICLE HAS ACCELERATED WHEN COMING TO A STOP. I'VE HAD TO HIT THE BRAKES AND SHIFT INTO NEUTRAL TO GET THE RPM'S BACK TO NORMAL.THE LAST 2 TIMES MY WIFE HAS BEEN WITH ME IN THE CAR ,SHE NOW REFUSES TO RIDE IN THE CAR. I'VE HAD THE CAR IN FOR REPAIRS THREE TIME SPECIFICALLY FOR THAT PROBLEM. THE CAR WILL RUN FINE FOR A SHORT TIME THEN ALL OF A SUDDEN THE SAME OLD PROBLEM OF ACCELERATING WHEN SLOWING DOWN OR COMING TO A STOP. I DO NOT FEEL SAFE IN THIS VEHICLE AND WOULD LIKE THE LEASE TERMINATED A.S.A.P.

• 09/17/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE THE CONTACT WAS DRIVING TO A PARKING LOT, THE GEAR SHIFT SWITCHED TO REVERSE; HOWEVER, THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT IT WOULD NOT SHIFT INTO DRIVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,777.

• 09/16/2021· UNKNOWN OR OTHER

  rear axle differential failed.

• 09/16/2021· POWER TRAIN

  transmission shift cable detach. The gear selected does not change for the vehicle to operate correctly.

• 09/16/2016· STRUCTURE

  TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE DRIVING 20 MPH, THE TRUNK OPENED ON ITS OWN. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS PARKED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,748.

• 09/11/2015· ELECTRICAL SYSTEM

  MY 2014 CADILLAC ATS WAS RECALLED DUE TO FAULTY AUTO REAR WINDOW DEFOGGER. I TOOK MY VEHICLE TO LOCAL CADILLAC DEALER AND THEY DISCONNECTED THE AUTO DEFOGGER. THEY SAID THAT THIS WAS THE FIX ORDERED BY GM. I CAN NOW OPERATE MY REAR DEFOGGER MANUALLY ONLY. MY AUTO OPTION NO LONGER WORKS. I CALLED GM TO SEE IF THEY WOULD REIMBURSE ME FOR TAKING AWAY MY USE OF THIS FEATURE IN MY CAR. THEY SAID THEY WOULD NOT. GM STATED THAT THIS WAS A PERMANENT FIX FOR THIS FAULTY FEATURE WAS TO DISCONNECT IT. SO IF YOU CAN LOOK INTO THIS MATTER IF WOULD BE GREATLY APPRECIATED. GM SHOULD REPAIR THE FAULTY PART OR REIMBURSE ALL WHO ARE AFFECTED BY THIS RECALL.

• 09/10/2021· POWER TRAIN

  The contact owns a 2014 Cadillac ATS. The contact stated while the vehicle was parked, the gear shifter was engaged but the vehicle failed to respond. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who diagnosed that the transmission shift cable had detached, and the failure was related to NHTSA Campaign Number: 14V338000 (Power Train). The dealer was made aware of the failure and informed the contact that her VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 122,000.

• 09/03/2022· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

  unknown

• 09/01/2020· UNKNOWN OR OTHER

  CUE SCREEN STOPPED WORKING

• 09/01/2015· ELECTRICAL SYSTEM,SEATS,BACK OVER PREVENTION

  TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE IDLING, THE VEHICLE'S BACK-UP CAMERA FLICKERED ON AND OFF AND THE FRONT DRIVER SIDE SEAT FRACTURED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,662.

• 08/28/2025· ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2014 Cadillac ATS. The contact discovered a mileage discrepancy after the purchase of the vehicle. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 83,000. It was later discovered that the mileage on the Title was 128,555.

• 08/28/2020· UNKNOWN OR OTHER

  CUE SYSTEM AND SCREEN BROKEN FOR SECOND TIME. SAFETY ISSUE EVERY TIME I DRIVE. UNABLE TO USE PHONE OR NAVIGATION.

• 08/28/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE CONTACT'S MOTHER OPENED THE DRIVER'S DOOR AND THE VEHICLE CAME OUT OF GEAR AND ROLLED BACKWARDS. THE FRONT DRIVER SIDE TIRE RAN OVER HER FEET. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT'S MOTHER SUSTAINED FRACTURES OF THE LEFT FOOT AND CONTUSIONS OF THE RIGHT HIP, AND UPPER LEFT ARM. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V338000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AUTONATION CADILLAC WEST PALM BEACH (2101 45TH ST, WEST PALM BEACH, FL 33407, 561-291-6025) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR ROD WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,038. **TR CONSUMER STATEED THE ABOVE STATEMENT IS CORRECT EXCEPT THERE WERE NO FRACTURES OF THE HIP. UPDATED 11/1/18*JB

• 08/27/2022· STEERING,AIR BAGS,SEAT BELTS

  The car just blew out the airbags and the steering locked up

• 08/27/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  AS I WAS DRIVING MY SCREEN WENT BLANK WHILE I WAS USING MY NAVIGATION SYSTEM TO GET AROUND AND ENDED UP BEING LOST AND HAD TO STOP AND ASK FOR DIRECTIONS ON HOW TO GET BACK HOME. THE CUE SYSTEM WENT DOWN.

• 08/27/2018· EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,VISIBILITY/WIPER

  THE CAR HAS A CRACKED CUE SCREEN FROM THE INSIDE WHICH OPERATES ALL THE FUNCTIONS FOR DEFROSTING, AIR-CONDITIONING, AND HEATING. THE ONLY WAY TO USE ANY OF THE AIR/HEAT IS TO HAVE THE AUTO BUTTON. THE OPTIONS ON THE STEERING WHEEL DO NOT WORK AT ALL. THIS HAS NOW BECOME A VERY VERY SEVERE SAFETY ISSUE WHEN DRIVING THE VEHICLE AND YOU NEED TO HAVE THE FRONT WINDSHIELD CLEAR. I ALSO SUBSCRIBE TO SIRIUSXM RADIO AND YOU CANNOT USE THE RADIO AT ALL FROM THE CUE SYSTEM OR THE STEERING WHEEL TO CHANGE THE CHANNELS OR VOLUME. THE CRUISE CONTROL IS NOT OPERABLE AT ALL BECAUSE IT IS SET UP ON THE STEERING WHEEL . CADILAC SHOULD ASSUME RESPONSIBILITY FOR THE ENTIRE CUE SYSTEM SINCE YOU CAN ONLY USE HALF OF THE FUNCTIONS IN THE VEHICLE.

• 08/24/2026· POWER TRAIN

  In August 2026, at approximately 99,639 miles, my 2014 Cadillac ATS was taken to an authorized Cadillac dealership for service. During the inspection, the dealership discovered and diagnosed a leaking right rear axle shaft seal. I was not aware of the leak beforehand and did not receive a warning light or message indicating the condition. The dealership’s written repair order states that the right rear axle shaft seal was leaking and that the right rear axle seal was replaced. The repair was completed at my expense. I have the dealership repair order and invoice documenting the diagnosis, mileage, parts replaced, and repair. After the repair, I researched this issue and found other NHTSA consumer complaints involving rear axle/differential seal leakage on 2014 Cadillac ATS vehicles. I also found GM manufacturer communications addressing rear axle leakage on certain Cadillac ATS vehicles. I am reporting this failure so NHTSA has a record of another rear axle seal leak involving a Cadillac ATS and can determine whether this condition may represent a broader defect or safety trend. I do not know the specific underlying cause of the seal failure and am not asserting that it has been established as the same cause as any other reported vehicle. The failed seal was replaced by the dealership. Documentation of the diagnosis and repair is available upon request.

• 08/24/2019· UNKNOWN OR OTHER

  2014 CADILLAC ATS THAT HAS A CONSTANT SHUDDER OR VIBERATION AT ALL SPEEDS. I TOOK IT TO EVERETTE GMC IN HICKORY, ABOUT 5 OR 6 MONTHS AGO. THEY ACKNOWLEDGED THE PROBLEM BUT ARE UNABLE TO FIX. I BALANCED AND ROTATED TIRES TO NO AVAIL. VERY FRUSTRATING. I UNDERSTAND OTHER GMC OWNERS HAVE THIS SAME PROBLEM.

• 08/21/2020· UNKNOWN OR OTHER

  CADILLAC QUE DOES NOT WORK. CHANGES CHANNELS ON ITS ON. TOUCH SCREEN DON'T WORK. CAN'T CHANGE CHANNELS. CAN'T USE HANDS FREE BLUE TOOTH. CHANGES ON THE DASH.

• 08/21/2016· STEERING,SUSPENSION,ENGINE

  UPPER AND LOWER CONTROL ARM BUSHINGS STEERING KNUCKLE DEFECTIVE FROM FACTORY AND BLOWN PISTON NUMBER 1 AT 6350 MILES AND MANY RECALLS.

• 08/19/2022· TIRES

  The contact owns a 2014 Cadillac ATS equipped with Bridgestone Tires, Tire Line: DriveGuard Plus, Tire Size: 225/40/R18, Dot Number: EJ17CMM0922. The contact stated that while attempting to change a flat tire on rear passenger’s side of the vehicle he noticed cracks on the tire. The contact inspected the other three tires and noticed the same cracks. The contact stated that all four tires where replaced. The dealer was contacted and a claim was filed. The manufacturer was contacted and referred the contact back to the retail store. The failure mileage for the vehicle was 170,000. The tire failure mileage was 2,500.

• 08/18/2024· AIR BAGS

  My airbag system light has been on now for over two years. My exact vehicle the prior year and after has had a recalled and mine has been missed. GMC wants 2000.00 to replace my airbag situation and my car only has 66000 miles on it for god sakes. Please have my model vin on recall list so my passengers will be safe. This is the second time I have emailed you and no response was given yet. Please recall my airbags.

• 08/17/2026· POWER TRAIN

  My 2014 Cadillac ATS experienced a transmission shift cable/linkage failure. After driving normally, I pulled into my garage and moved the shifter to Park. The physical shifter was in Park, but the instrument cluster continued to indicate Drive (D). The vehicle would not recognize Park, the shifter became stuck, and the vehicle would not restart because the transmission was still being detected as being in Drive. The vehicle was towed to an authorized Cadillac dealership for diagnosis. The dealership confirmed that the range selector lever cable had detached from the shift shaft. Their written diagnosis states that the plastic retainers securing the cable failed, causing the shifter to show the wrong drive mode. The dealer recommended replacement of the range selector lever cable. I later learned that this vehicle was previously subject to GM Safety Recall 14179 / NHTSA Recall 14V-338 concerning the automatic transmission shift cable. GM records show the recall was completed in 2014 through inspection; I was informed that no replacement part was installed at that time because none was required. I am reporting this because the vehicle has now experienced a shift cable/linkage detachment that appears similar to the failure condition addressed by that recall. This created a safety concern because the physical shifter position did not correspond with the transmission gear indicated/engaged, and the vehicle could not reliably be placed in Park. The vehicle and failed condition have been inspected and documented by an authorized Cadillac dealership. Dealer documentation and video of the diagnosis are available.

• 08/12/2020· POWER TRAIN

  TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT THE GEAR SHIFTER CEASED IN PARK. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED THE ED MORSE CADILLAC TAMPA DEALER LOCATED AT 101 E FLETCHER AVE, TAMPA, FL 33612, AND WAS ADVISED TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V338000 (POWER TRAIN) AND WAS INFORMED THAT THE RECALL WAS CLOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

• 08/11/2015· UNKNOWN OR OTHER

  I DISCOVERED WHILE MY CAR WAS PARKED IN THE GARAGE THAT THE RIGHT FRONT TIRE HAD A PROTRUDING SIDEWALL NEXT TO THE RIM, WITH ABOUT A 4-INCH SPLIT AND EXPOSED STEEL BELT. ON THE SAME DAY I HAD THE TIRE REPLACED FOR $293.61. WITHIN THE NEXT WEEK I DISCOVERED THAT ALL OF THE OTHER THREE TIRES BEGAN SHOWING PROTRUDING SIDEWALLS. NOTE THAT THE ELECTRONIC INFLATION HISTORY SHOWS NO SIGNIFICANT DEVIATION FROM NORMAL PRESSURES. THERE WERE NO CRASHES INVOLVING THE VEHICLE. ALL 4 TIRES WERE THE ORIGINALS FROM THE GM FACTORY. NEITHER CADILLAC, WHERE THE FIRST TIRE WAS REPLACED, NOR MICHELIN, THE MANUFACTURER, OFFER ANY WARRANTY OR CREDIT TOWARD REPLACEMENT OF ANY OF THE FOUR TIRES. THESE TIRES APPEAR TO BE DEFECTIVE WITH THE POTENTIAL SAFETY ISSUE FOR SUDDEN BLOWOUT. THERE DOES NOT APPEAR TO BE ANY EXTERNAL CAUSE FOR THIS DEFECT TO OCCUR AT ONLY 10,000 MILES. THE MICHELIN MODEL # IS 225/40R18. MY LOCAL CADILLAC SERVICE MANAGER HAS STATED THAT THIS HAS BEEN REPORTED TO GM, AND THEY WILL NOT ASSUME ANY RESPONSIBILITY.

• 08/01/2014· SUSPENSION,TIRES,WHEELS

  I HAVE 2014 ATS CADILLAC 4.0 T ( WITH RUN FLAT TIRES)..WHEN IT RAINS WHILE I'M DRIVING AT SPEED OVER 35 MPH OR HIGHER MY VEHICLE WILL HYDROPLANE BUT WILL JUMP RIGHT BACK BECAUSE OF THE STABILITRAK STABILITY CONTROL SYSTEM. THIS WAS THE MOST TERRIFYING THING TO EXPERIENCE. I HAD TO PULL OVER AND GET MYSELF TOGETHER. I CALLED MY HUSBAND TO INFORM HIM OF THE ISSUE, WHICH HE LATER EXPERIENCED THE SAME FREIGHTING ORDEAL. NO MATTER WHAT DRIVING MODE THE CAR PERFORMS WORSE IN THE RAIN. I LIKE IN MICHIGAN AND IF MY CAR ACTS LIKE IN THE RAIN I'M TERRIFIED AND WILL NOT DRIVE MY CAR IN THE SNOW TOO. I REFUSE TO DRIVE IN THE RAIN....I AM TRULY SCARED FOR MY LIFE. *TR

• 07/30/2015· AIR BAGS,WHEELS,UNKNOWN OR OTHERCrash

  I CALLED THE DEALERSHIP (KATHERINE COLE WHO SOLD US THE RUN FLAT TIRES), TWEETED GM. NO ONE AT THIS POINT HAS BEEN THE LEAST BIT INTERESTED IN WHAT I HAD I TO SAY. AFTER MY CRASH, ON AUGUST 11, 2014, I HAVE FOUND SEVERAL OTHER ATS OWNERS THAT EXPERIENCE THE SAME EXACT ISSUE..MY DAUGHTER AND I SUFFERED TERRIBLE INJURIES, CRASH AND TOTALED MY CAR. I ALSO AM FINDING THAT THERE MAYBE A TIRE ISSUE BECAUSE OF FAST WEAR AFTER ONLY 7,000 MILES. WHAT, IS GM OR THE TIRE MANUFACTURE OR THESE SAFETY ORG. WAITING FOR SOMEONE TO DIE? I SENT IN A COMPLAINT IN ABOUT MY 2014 CADILLAC ATS CAUSING ME TO HAVE A NEAR FATAL CAR ACCIDENT. GM IS CLAIMING THAT THE TIRES WERE WORN AND SPEED CAUSED THE ACCIDENT, WHICH IS FALSE. MY CAR ONLY HAD 7500 MILES ( CAR WAS PURCHASED WITH ONLY 256 MILES) AND THE TIRES WERE NOT WORN! THE CAR WAS JUST IN FOR SERVICE FOR IT?S PREMIUM CARE LEASE MAINTENANCE, THE SERVICE ADVISOR WOULD HAVE MENTIONED THAT AT TIME! THE SPEED WAS CAUSED FROM THE ACCIDENT. MY DAUGHTERS ABDOMEN WAS INJURED FROM THE SEAT BELT TOO! BETWEEN GM AND MICHELIN TIRES I AM GETTING NO WHERE, THEY ARE POINTING THE FINGER TO EACH OTHER WHEN I VOTED FOR YOU I THOUGHT YOU WOULD FIGHT FOR MICHIGANDERS! HOW WOULD YOU FEEL IF I WERE YOUR FAMILY MEMBER. I HAVE BEEN FOUR SURGERIES AND AT LEAST TWO MORE, PLEASE RETHINK YOUR DECISION PLEASE HELP ME. UPDATED 10/9/15 *LN MA 10/29/2015 *CN