Overall rating (best variant)
Safety ratings
2014 BMW 328D 4 DR RWD
- Lane departure warningOptional
- Forward collision warningOptional
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (7)
- FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMPCampaign 21V586000 · 29/07/2021
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Fix: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.
- POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINTCampaign 20V185000 · 26/03/2020
BMW of North America, LLC (BMW) is recalling certain 2013-2016 328d xDrive sedans and 2013-2015 328d xDrive station wagon vehicles. The constant-velocity joint which transfers power between the transfer case and the rear drive shaft, may become damaged, possibly resulting in loss of power to the rear wheels.
Risk: A loss of power to the rear wheels can affect vehicle control, increasing the risk of a crash. Additionally, when the vehicle is parked after a loss of power to the rear wheels and the parking brake is not engaged, unintended rollaway can occur, increasing the risk of a crash or injury.
Fix: BMW will notify owners, and dealers will replace the constant-velocity joint and inspect the transfer case, replacing it if necessary, free of charge. The recall began May 22, 2020. Owners may contact BMW customer service at 1-800-525-7417.
- ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)Campaign 18V755000 · 25/10/2018
BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.
Risk: The melting intake manifold can increase the risk of a fire.
Fix: BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.
- AIR BAGS:SIDE/WINDOWCampaign 24V288000 · 24/04/2024
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Fix: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
- FUEL SYSTEM, DIESELCampaign 21V907000 · 19/11/2021
BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
Risk: A melting intake manifold increases the risk of a fire.
Fix: Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.
- EXTERIOR LIGHTINGCampaign 15V520000 · 17/08/2015
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Fix: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 24V527000 · 11/07/2024
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Fix: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
Most-reported areas
- ENGINE57
- FUEL/PROPULSION SYSTEM47
- FUEL SYSTEM25
- DIESEL23
- UNKNOWN OR OTHER17
- POWER TRAIN14
- ELECTRICAL SYSTEM8
- SERVICE BRAKES5
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2019· ENGINE,FUEL/PROPULSION SYSTEM
DEF TANKS FROZE IN COLD WEATHER CAUSING MULTIPLE PARTS TO FAIL IN THE ENGINE. DEF SYSTEM I BELIEVE IS NOW COMPROMISED AS A RESULT OF POOR ENGINEERING FOR THE OVERALL SYSTEM. VEHICLE IS PARKED OUTSIDE AND THERE WERE TEMPERATURES WELL BELOW ZERO.
- 12/25/2024· FUEL/PROPULSION SYSTEM
Due to its diesel related scandals, BMW has agreed to extend its diesel emission related components' warranty to 10 years or 120k miles. My 2014 BMW 328d's nox sensor failed in 2022 and i submitted my repair bill for replacing the nox sensor to bmw recently. BMW denied my reimbursement claiming the warranty expired despite the documents i submitted was for a repair done in 2022 with credit card receipts and repair shop copy of work done.
- 12/24/2022· ENGINE,FUEL/PROPULSION SYSTEM
I was in a busy Freeway driving & Now my 2014 Bmw 328 D high pressure fuel failed which caused me to stall and be stuck in the middle of the freeway which also almost made me cause like 10 car crashes it was sorry scary but lucky police helped out and other driver where also caution
- 12/24/2016· ELECTRICAL SYSTEM
UNSAFE HEADLIGHTS NOT ABLE TO SEE AT HIGHWAY SPEEDS AND INPOSSIBLE TO CHANGE HEADLIGHT BULBS AND HIGHBEAM BULBS WITHOUT SPECIAL TOOLS AND OR DANMADE TO HANDS. NON TECHNICAL PERSONAL IMPOSSIBLE TO CHANGE OR GET CHANGED. LIGHT OUT PUT IS DANGER THIS VEHICLE IS UNSAFE TO DRIVE AT NIGHT
- 12/11/2024· FUEL/PROPULSION SYSTEM
Faulty fuel injectors , that are known to prematurely fail. The same injectors are covered by BMW for model years 2015-2018 Under NHTSA SIB 01 09 19. My complaint is my 2014 has the same fuel injectors as the 2015-2018 that are known to be faulty and yet it is deliberately excluded from the same “limited warranty extension “
- 12/10/2021· UNKNOWN OR OTHER
UNKNOWN- NOT SAFETY RELATED ISSUE: VEHICLE CAN NO LONGER PROVIDE NAVIGATION RELATED FEATURES REASON: BMW NORTH AMERICA DECLINED TO UPGARE CELLULAR 3G COMMUNICATION CAPABILITY TO 4G (SIM CARD INTERFACE) REASON: NORTH AMERICAN CELLULAR NETWORKS ARE DISCONTINUING THEIR 3G NETWORKS AND AND ARE UPGRADING TO 4G NETWORKS. MANY CANY MANUFACTURERS PROVIDE VEHICLE RELATED FEATURES THAT REQUIRE THE VEHICLE TO COMMUNICATE VIA THE CELLULAR NETWORKS. IMPACT:CERTAIN BMW VECHICLES SOLD WITH MANUFATURER PURCHASED FEATURES FOR NAVIGATION WITH THE LIVE TRAFFIC CAPABILITY SOLD ON A SUBSRIPTION BASIS AFTER THE INTIAL WARRANTY PERIOD STOPPED FUNCTIONING BMW CUSTOMER INTERACTION RELATED INFO: - Attempted to use the live traffic info and contacted BMW customer service - Response was that this feature is no loger available because it uses 3G and 3G is being discontinued. I was directed to the local Dealer for upgrade - Local Delar confirmed that do not have information for this upgrade and directed me back to BMW customer support - I contacted BMW customer service and they confirmed that this feature operates on 3G and no longer available Connected Drive installed on the vehicle CUSTOMER CONCERN: I do expect a car manufacurer that sells vehicles with cellular dependent features to conform to the latest cellular communication standard in North America and issue a recall to upgrade 3G dependent vehicles with certain sold capabilities that stopped operating due to the 3G to 4G transition in North America
- 12/10/2021· STRUCTURE
Occasionally it is impossible to unlock the door from the inside with the manual door unlock. The door operates in a two-step manner - pull the door latch once to unlock the door, and then pull again to open the door. However, sometimes the first pull fails to unlock the door and the only way to unlock the vehicle is with the electric door unlock. When this occurs, there is notable tension in the door handle, and the pop-up unlock indicator does move upwards in synch with the door handle position - it's simply not reaching the unlock point, and there is resistance felt in the door latch. Even trying to assist the mechanism by grasping the unlock indicator (as doors used to be unlocked in this fashion) does not work. Obviously, if the electric system fails for any reason, not being able to open the door is a major safety issue. When this happens it is also observed that the electric lock operates very slowly. Instead of the post popping up and unlocking almost immediately, it takes a second or two for the door to unlock, as if there is additional internal resistance in the mechanism. This is observed on BOTH the driver and passenger side doors. I have brought this to the attention of the dealer on separate occasions. The suggestion has been to replace a cable in the door due to stretch. However, based on the nature of the issue and the symptoms in both doors it seems like an issue with the latch or locking mechanism itself. The passenger door is unlocked very infrequently compared to the driver's door and it seem unlikely they would wear at the same rate if it was a cable stretch issue. I have been able to record a video of this problem occurring. I plan to show it to the dealer at my next service in the next couple weeks since they were unable to replicate the issue.
- 12/10/2019· ENGINE
TL* THE CONTACT OWNS A 2014 BMW 328D. WHEN THE VEHICLE WAS STARTED, THE DRIVE TRAIN MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BERT OGDEN BMW (3201 N 10TH ST, MCALLEN, TX 78501, (956) 467-5663) ON THREE SEPARATE OCCASIONS TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO AN EGR FAILURE AS INDICATED IN NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.
- 12/04/2020· ENGINE,FUEL/PROPULSION SYSTEM
I HAVE A 2014 328D F31 THREE WEEKS AGO WHILE TURNING INTO A PARKING SPOT AT A GROCERY STORE PARKING LOT AT LOW SPEED, MY 328D SHIFTED TO P MID TURN, AND THE ENGINE SHUT OFF. UPON TRYING TO RESTART IT, IT WOULD CRANK BUT NOT TURN OVER. (THANKFULLY, I WAS IN A PARKING LOT AND GOING AT SLOW SPEED - AND NOT ON THE INTERSTATE). WE HAD TO MANUALLY GET IT SHIFTED INTO NEUTRAL TO BE ABLE TO PUSH IT INTO A PARKING SPOT. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED. (THANKFULLY IT DOESN'T APPEAR TO BE DISINTEGRATED AS SOME OTHERS HAVE REPORTED). ALL OPEN RECALLS HAVE BEEN REPAIRED. THIS VEHICLE HAS BEEN VERY WELL MAINTAINED, AND GREAT EFFORTS HAVE BEEN TAKEN TO ENSURE ONLY QUALITY, FRESH DIESEL HAS BEEN PUMPED IN THE CAR. BMW HAS OFFERED AN EXTENDED WARRANTY FOR THIS (NOT CHEAP) PART. HOWEVER, IT'S ONLY UP TO 10 YEARS OR 120,000 MILES, AND MY VEHICLE IS AT 128,000. I AM INCREDIBLY GRATEFUL THAT NO ONE WAS HURT, INJURED, OR WORSE IN THIS INCIDENT. BUT GIVEN THE HIGH FREQUENCY OF THIS HAPPENING AMONGST OTHER 328D OWNERS, AND THE SAFETY IMPLICATIONS (MANY TIMES ON THE INTERSTATE), I WOULD EXPECT THAT BMW WOULD RECALL THIS VEHICLE AND GET THESE PARTS REPLACED BEFORE ANYTHING WORSE HAPPENS. IT HAPPENED QUICKLY AND SUDDENLY WITH NO PRIOR PERFORMANCE WARNINGS, CODES, OR LIGHTS. IN FACT WHEN RUNNING A FOXWELL SCHWABEN 14020SCH SCANNER, NO CODES ARE BEING RETURNED. AN ADDITIONAL SAFETY CONCERN OF COURSE IS THAT THIS PROBLEM IS NOT PREVENTABLE WITH TRADITIONAL DIAGNOSTICS. MY GOOGLE RESEARCH SHOWS THE BOSCH FUEL PUMP WAS RECALLED IN OTHER MODELS, BUT THE RECALL EXEMPTED THE DIESEL VARIANTS. I CAN'T IMAGINE AN ITEM PRONE TO FAILURE, THAT'S NOT LISTED ON A REPLACEMENT SCHEDULE. THERE ARE MULTIPLE LAWSUITS OUT THERE ON THE BOSCH CP4 FUEL PUMPS. (HOWEVER CP4.2 SEEMS TO BE MORE RELIABLE THAN THE CP4.1).
- 12/04/2018· ENGINE
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). WHILE DRIVING AT AN UNKNOWN SPEED, THE COOLANT INDICATOR ILLUMINATED AND THE VEHICLE MADE STRANGE NOISES. THE CONTACT CALLED IRVINE BMW AT 949-523-3960 (LOCATED AT 9881 RESEARCH DR, IRVINE, CA 92618) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR; HOWEVER, THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- 12/03/2014· SERVICE BRAKESCrash
I WAS DRIVING SLOWLY IN THE SCHOOL PARKING LOT. I ENTERED A SPACE TO PARK, PRESSING BRAKES. THE CAR DID NOT STOP AND HIT A CEMENT BARRIER. I WAS UNINJURED BUT IT CAUSED NEARLY $6,000 WORTH OF VEHICLE DAMAGE. THERE HAS BEEN A RECALL FOR SAME YEAR 328I'S. ALLSTATE REFUSED TO INVESTIGATE BECAUSE THERE IS NO RECALL FOR 328D'S. WOULD NOT THESE TWO VEHICLES HAVE THE SAME BRAKING SYSTEM? I BELIEVE MY VEHICLE ALSO HAS A PROBLEM WITH THE HYDRAULIC BRAKES AND SHOULD BE INVESTIGATED. *JS
- 12/02/2019· ENGINE AND ENGINE COOLINGFire
2014 BMW 328. CONSUMER WRITES IN REGARDS TO MECHANICAL MALFUNCTION AS A RESULT OF THE EGR COOLER ISSUE. *LD THE CONSUMER STATED THE VEHICLE SET FIRE AND THE PARTS TO REPAIR THE VEHICLE WERE UNAVAILABLE. *JS - (RECALL RELATED INCIDENT) TS
- 12/01/2025· FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW 328D. The contact stated while driving 55 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the contact’s parents’ residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer also informed the contact that the VIN was not included in NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); and referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 91,000.
- 11/30/2019· ENGINE,FUEL/PROPULSION SYSTEM
I GOT A CEL AND DROPPED IT OFF AT THE DEALER. THEY SAID IT WAS TO THE ACTIVE SCR TANK. AFTER RESEARCH I FOUND OUT A LOT OF BMW VEHICLES HAVE THE ITEM FAIL. THE 328D IS NOT ON THE LIST OF EXTENDED WARRANTIES. ARE THERE MANY 328D'S THAT FAIL?
- 11/28/2019· VEHICLE SPEED CONTROLCrash
WHILE PULLING SLOWLY INTO A PARKING LANE IN A RESIDENTIAL PULBIC LOT TO PARK, THE VEHICLE ENTERED INTO A SUDDEN HIGH ACCELERATION WITHOUT ANY DRIVER ADDITONAL INPUT. IT CRASHED ON A TREE AT THE PARKING LOT PERIMETER WITH A MAJOR DAMAGE ON THE VEHICLE FRONT END. IT OCCURRED AT 10:30 AM WITH DRIVER IN GREAT HEALTH CONDITION AND HAD VERY LIMITED TIME TO REACT. NO AIRBAG WAS DEPLOYED NOR ANY PERSONAL INJURY OCCURED.
- 11/26/2021· FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW 328d. The contact stated while driving approximately 45 MPH, the vehicle inadvertently stalled. The contact stated that a drivetrain error message was displayed. The vehicle was towed to a local dealer where it was diagnosed with needing the fuel pump replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 154,000.
- 11/22/2017· FUEL/PROPULSION SYSTEM
I WAS DRIVING HOME FROM WORK ON NOVEMBER 16TH AND WAS WITHIN A COUPLE MILES OF MY HOUSE WHEN I HEARD A LOUD BANG AND A WHIRRING SOUND COMING FROM MY CAR. THERE WAS AN ERROR MESSAGE THAT POPPED UP STATING DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY.' THE CAR BECAME VERY JERKY AND I DROVE SLOWLY. I WAS FORTUNATE TO MAKE IT BACK TO MY DRIVEWAY, BUT THEN MY CAR COMPLETELY FAILED. I HAD THE CAR TOWED TO THE DEALERSHIP AND THE CALLED TO LET ME KNOW THE TRANSFER CASE HAD FAILED. THANKFULLY I WASN'T INJURED IN A CAR WRECK WHEN THE IT FAILED. THE CAR ONLY HAD ABOUT 46,500 MILES AND WAS COMPLETELY COVERED UNDER WARRANTY. I WAS FORTUNATE TO GET HOME, BUT A COMPLETE FAILURE COULD HAVE LED TO BEING STRANDED OR WORSE, AN ACCIDENT.
- 11/18/2024· FUEL/PROPULSION SYSTEM
While driving our 2014 BMW 328d the engine misfired then stalled on the highway. This was a very dangerous and frightening scenario trying to push it off of the roadway while my wife and children were inside the car while highway traffic on the I-15 interstate rushes by. I was not able to restart, so we had it towed to our local BMW shop. Diagnosed as High Pressure Fuel Pump complete failure. Metallic debris throughout the entire fuel system, lines, tank filter, injectors, pumps. No check engine light or any prior warning. Many of the components have already been disassembled to determine the extent of damage, and all the components are currently with the vehicle, and available for inspection. The vehicle has been at the shop since the end of June. Some parts were initially ordered then all repairs put on hold while awaiting direction/ recall approval from BMW of North America. 5 months later we are being told this vin does not qualify for the safety recall. We can not afford the cost of the repairs and they will likely exceed the value of the car. We also need to remove it from storage at the shop it was towed to, and take it somewhere else while this is sorted out.
- 11/17/2021· ENGINE
Timing chain snapped and blew the engine, no warning at all. more than 60+ miles from home
- 11/16/2018· ENGINE
EGR VALVE ON 2014 328D BMW : ENGINE LIGHT HAS GONE ON REPEATEDLY AFTER EACH ENGINE REPAIR. REPORTED ENGINE COOLANT HAD TO BE REFILLED BEFORE FIRST REPAIR. FIRST REPAIR CONSISTED OF 2 SENSORS FOR NOX AND 1 FILTERED AIR PIPE. ENGINE LIGHT ON AGAIN AND FOUND HOLE IN MELTED INTAKE MANIFOLD WHICH WAS REPLACED. ENGINE LIGHT REAPPEARED AGAIN. OWNER SUSPECTS EGR COOLER LEAKING INTERNALLY MIXING WITH DIESEL ENGINE SOOT. TOLD THIS TO SERVICE TECH AT BMW OF OCALA AND REPORTED ALSO TO BMW OF NORTH AMERICA. LOOKING TO BE REIMBURSED FOR PAST FAULTY ENGINE REPAIRS AND ASKING FOR RECALL ON VEHICLE FOR THIS ENGINE FAILURE WITH POTENTIAL FOR DEATH AND FIRE HAZARDS. ENGINE FAULT ON SCREEN MESSAGE SAID" DRIVE MODERATELY. MAXIMUM DRIVE TRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER"( WHICH I DID AND STILL HAS NOT FIXED IT PROPERLY).
- 11/15/2020· STRUCTURE
HOOD WILL NOT OPEN DUE TO FAULTY CABLES AND LATCHES. UNABLE TO ACCESS THE ENGINE COMPARTMENT TO REPLACE FRONT HEADLIGHT BULBS OR REPLACE VEHICLE FUSES
- 11/15/2017· POWER TRAIN,ELECTRICAL SYSTEM,ENGINEFire
11.3.17 CAR CAUGHT ON FIRE WHILE DRIVING. TOTAL LOSS. CAR LOST POWER. MESSAGE WAS DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" PULLED TO SIDE OF HIGHWAY, CAR WAS ENGULPHED IN FLAMES WITHIN 5 MINUTES.
- 11/08/2023· ENGINE,FUEL/PROPULSION SYSTEM
stall/loss of power while entering highway on ramp. Engine died and would not restart. After inspecting car found the gas tank to be filled with metal shavings which is indicative of a failed high pressure fuel pump. My year make and model vehicle has a recall on the HPFP for the same reason but my VIN was supposedly not affected.
- 11/07/2019· ENGINE
I STARTED MY CAR ON OCTOBER 23, 2019, DRIVING DOWN THE STREET I NOTICED A LOUD NOISE AND WHEN I STOPPED THE CAR WAS SHAKING, I TURNED AROUND AND WHEN BACK HOME, HAD THE CAR TOWED TO THE DEALER. THE DEALER SAID I NEEDED A NEW ENGINE DUE TO "LACK OF LUBRICATION". I WAS THEN INFORMED IT WOULD COST ME $16,800. WE HAVE 125K MILES ON A DIESEL ENGINE! I WAS TOLD THERE WERE METAL FLAKES IN THE OIL AND NO ONE CAN TELL ME WHAT FAILED IN THE ENGINE. I HAVE FOLLOWED ALL OF THE REQUIRED SERVICES AND HAD ALL OF THE RECALLS DONE WHICH WERE MANY. WE HAVE THE FUEL SYSTEM REPLACED, AFTER THE CAR COMPLETED STALLED AND HAD TO HAVE IT TOWED, LUCKILY THERE WAS A RECALL ON THAT. SINCE WE HAVE HAD THE FUEL SYSTEM REPLACED WE HAVE HAD NOTHING BUT PROBLEMS, WE WERE SOLD A LEMON, AND THE BMW COOPERATE OFFICE WILL NOT DO ANYTHING, AND I WAS INFORMED THEY ONLY WARRANTY THEIR CARS TO 50K. NOW I AM OUT A CAR THAT I PAID 50K FOR 5 YEARS AGO. THERE WERE NO WARNING LIGHTS REGARDING THE ENGINE, AND WHEN OIL WAS CHECKED ALL LEVELS WERE GOOD.
- 11/05/2017· FUEL/PROPULSION SYSTEM
WHILE DRIVING DOWN THE INTERSTATE ON OCT. 22, 2017 MY VEHICLE TURNED OFF IN THE MIDDLE OF THE ROAD DISPLAYING AN ERROR SAYING "DRIVE TRAIN MALFUNCTION". THE CAR WENT FROM GOING 60MPH TO A DEAD STOP. I WAS STRANDED IN THE ROAD WHILE CARS WERE ZIPPING PAST ME AT LEAST 60MPH. I WAS IN SOME SERIOUS DANGER IF IT WASN'T FOR THE FAST RESPONSE OF THE TOW TRUCK TO GET ME OUT OF THERE (THE POLICE WERE CALLED AS WELL TO DO TRAFFIC CONTROL BUT THE TOW TRUCK SHOWED UP BEFORE THEY EVEN GOT THERE). THE VEHICLE WAS TOWED TO A BMW DEALER. THEY RAN SOME TESTS AND TOLD ME IT WAS A FUEL PUMP PROBLEM. THEY SAID THE FUEL PUMP BROKE INTERNALLY AND DISTRIBUTED METAL SHAVINGS THROUGHOUT MY ENTIRE FUEL SYSTEM AND THROUGH MY INJECTORS. ALL 4 INJECTORS NEED REPLACED ALONG WITH THE FUEL RAIL AND THE FUEL PUMP AND REPAIRS MADE TOT THE ENTIRE FUEL SYSTEM. MY CAR IS ONLY AT 66K MILES. I DID SOME RESEARCH TO SEE IF THIS PROBLEM WAS RECALLED BECAUSE THIS IS A VERY UNSAFE PROBLEM TO HAVE. AFTER LOOKING, I SAW THAT A RECALL WAS SENT OUT FOR ALL BMW MODELS EXCEPT FOR THE 328D(DIESEL). WHY IS THAT? HOW DO YOU CLAIM SOMETHING IS UNSAFE ON A CAR USING THE SAME PARTS THAT JUST GOT RECALLED BUT EXCLUDED THE DIESEL MODEL. I HAVE READ SOMETHING STATING THERE WAS NOT ENOUGH COMPLAINT TOWARDS THE DIESEL MODEL BUT THE 328D WAS NOT PRODUCED NEARLY AS MUCH AS SAY THE 328I, SO OBVIOUSLY IT WILL HAVE FEWER COMPLAINTS. I CAN SEE RIGHT NOW 5 PAGES OF COMPLAINTS ABOUT THE SAME SAFETY ISSUE I AM HAVING THAT SAYS OTHERWISE. NOW I AM PAYING UPWARDS OF $16,000 DOLLARS DUE TO A SAFETY ISSUE. THIS DOESN'T SEEM ETHICALLY CORRECT ON ANYONE'S END. HOW IS THERE NO RESOLUTION TO THIS PROBLEM? WE ARE GOING TO LET PEOPLE COME TO A COMPLETE STOP ON THE INTERSTATE AN RISK A MAJOR ACCIDENT. I CAN'T BELIEVE THIS HAS SLIPPED THROUGH THE CRACKS WHEN ALL OTHER MODELS WERE RECALLED FOR THE EXACT SAME PROBLEM!!
- 11/03/2021· FUEL/PROPULSION SYSTEM
In July 2021 I was driving on a residential street when my vehicle experienced loss of power. The vehicle shutdown and stopped in the middle of the road. Mechanic found metal particles in fuel system that may have been cause by fuel pump failure. It was reported to insurance company. The fuel system was replaced but vehicle continues to have issues with leaks etc.
- 10/28/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
MY VEHICLE CURRENTLY HAS AN EGR PROBLEM BUT FOR SOME REASON ISN'T COVERED UNDER THE RECALL... SOMETIMES MY FRONT PASSENGER DOOR WILL NOT OPEN! LIKE AT ALL! I WILL HAVE TO HIT THE UNLOCK BUTTON MULTIPLE TIMES BEFORE I CAN OPEN THE DOOR. MY DEF WAS FILLED WITH THE CORRECT FLUID AT THE APPROPRIATE TIME ABOUT 1K MILES AGO. SUDDENLY AS I'M DRIVING DOWN THE ROAD A LIGHT APPEARED THAT SAYS INCORRECT FLUID ADDED NO START AFTER XXX MILES. NOW VEHICLE WILL NO LONGER START. AFTER SEARCHING THE WEB OTHERS HAVE HAD THIS ISSUE CONNECTED TO NOX SENSOR. TAKING TO SHOP HOPEFULLY COVERED SINCE NOX SENSOR WAS JUST REPLACED FROM A RECALL.
- 10/22/2020· POWER TRAIN
BMW FAILED TO REPAIR THE RECALL WORK ON THE CV JOINT AND TRANSFER CASE. FAILED TO REIMBURSE REPAIR EXPENSES.
- 10/18/2017· FUEL/PROPULSION SYSTEM
HIGH PRESSURE FUEL PUMP FAILED CAUSING CATASTROPHIC DAMAGE TO ENTIRE FUEL SYSTEM, REQUIRING REPLACEMENT OF ENTIRE FUEL SYSTEM INCLUDING FUEL PUMPS, FUEL LINES, TANK ETC. STALL OCCURRED ON BUSY STREET WHICH WAS A NEAR DEATH EXPERIENCE THAT COULD HAVE RESULTED IN ACCIDENT / INJURY / DEATH. MOST TERRIFYING EXPERIENCE OF MY LIFE. TOOK CAR TO CREVIER BMW AND DEALER STATED THAT THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THE INCIDENT. 2014 2 SERIES, 3 SERIES, AND 4 SERIES ALL HAVE BEEN RECALLED FOR HIGH PRESSURE FUEL PUMP FAILURE. THE DIESEL MODEL APPEARS TO BE THE ONLY ONE NOT COVERED IN THE RECALL AND CLEARLY IS DEFECTIVE.
- 10/14/2021· FUEL/PROPULSION SYSTEM
While on a red light we were at a dead stop. As the light turned green to turn right I accelerated the gas pedal and the car stalled out in the middle of the road while traffic was flowing. Had to push the car out of the road and had to get the car towed home. Now the car doesn’t turn on it just cranks over.
- 10/07/2021· FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW 328D. The contact stated that while driving approximately 10 MPH and making a turn, the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign number 21V586000 (Fuel System, Diesel). The failure mileage was 133,139.
- 10/03/2018· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
WHILE DRIVING AT 65 MPH OR SO THE VEHICLE'S ON-BOARD MESSAGE CENTER READ "DRIVE-TRAIN MALFUNCTION". I PRESSED ON THE ACCELERATOR AND THERE WAS NO RESPONSE. THE VEHICLE WAS LOOSING MOMENTUM QUITE QUICKLY WHICH REQUIRED ME TO SWIFTLY, BUT SAFELY TO PULL OVER TO THE ROADWAY EDGE. THIS IS THE THIRD TIME THE ISSUE HAS PRESENTED ITSELF. THE FIRST TIME WAS A FEW MONTHS FROM PURCHASING THE VEHICLE. THE DEALER FOUND METAL SHAVINGS IN THE FUEL LINES. THEY REPLACED THE ENTIRE FUEL SYSTEM AND SENT ME OFF. A FEW MONTHS LATER I TOOK THE VEHICLE IN FOR SERVICE I.E. OIL CHANGE, INSPECTION, ETC. WHILE INSPECTING MY CAR THEY AGAIN FOUND METAL SHAVINGS IN THE FUEL LINES. THEY AGAIN REPLACED THE ENTIRE FUEL SYSTEM AND SAID IT WAS FIXED. JUST THIS WEEKEND SEPTEMBER 30, 2018, I WAS DRIVING MY VEHICLE ON THE FREEWAY AND AGAIN THE CAR WENT LIMP. NO POWER, LIMITED STEERING CONTROL, NO RESPONSE FROM ACCELERATOR. ESSENTIALLY A CATASTROPHIC EVENT BECAUSE WITHOUT POWER A VEHICLE IS A ROLLING PROJECTILE. ACCORDING TO THE DEALERSHIP THE VEHICLE ONCE AGAIN HAS METAL SHAVINGS IN THE FUEL SYSTEM. TOTAL COUNT FOR REPLACING FUEL SYSTEM (3).
- 09/30/2018· ENGINEFire
EGR VALVE LOCKED OPEN, AS SEDIMENT ACCUMULATED IN THE VACUUM LINE FROM THE LEAKING OF ANTI-FREEZE INTO THE VALVE. MANIFOLD DEVELOPED HOLES, AS THE EGR OVERHEATED DUE THE VALVE LOCKING OPEN. THE SMELL OF ANTI-FREEZE AND DIESEL FILLED THE CAR AS SMOKE STARTED COMING FROM THE ENGINE, WHILE I WAS DRIVING ON THE FREEWAY. HAD TO HAVE THE MANIFOLD REPLACED, AS THE MANIFOLD HAD FOUR HOLES IN IT, AND THE EGR VALVE VACUUM LINE HAD TO BE CLEARED. REPORTED THE ISSUE TO KUNI BMW, WHO NEVER REPORTED THE ISSUE AND WARNED ME TO NOT DRIVE THE CAR IN THE CONDITION THAT IT WAS IN BEFORE THE REPAIR. KUNI ALSO SAID THAT THEY HAD NEVER HEARD OF AN EGR VALVE ISSUE AND ANTI-FREEZE CAUSING SEDIMENT TO PLUG THE VACUUM LINE. THIS IS THE SAME ISSUE THAT BMW HAS HAD TO ISSUE A RECALL FOR 2015-2017 MODELS IN EUROPE AND S. KOREA. KUNI BMW KNEW OF THE RECALLS IN S. KOREA AND EUROPE WHEN THEY TALKED TO ME. I AM REPORTING THIS TO NTSB, AS BMW NA TOLD ME THAT THEY HAD ONLY MADE A INFORMAL REPORT TO NTSB, AND THEY FELT IT WAS NOT A MAJOR ISSUE. MY CAR ALMOST CAUGHT ON FIRE AND BURNED, WHILE MY PREGNANT WIFE AND DAUGHTER WERE RIDING WITH ME, BUT KUNI REFUSED TO REPORT IT AND BMW DIDN'T CONSIDER IT A BIG ISSUE. SAD. BAVARIAN AUTOWORKS IN VANCOUVER, WA DID THE REPAIR WORK. RECALL SHOULD BE EXTENDED TO THE 2014 MODELS. AS OF TODAY, I HAVE REACHED OUT TO THE LOCAL NEWS ANCHOR ON FOX 12, AS SHE ALSO HAS A 2014 BMW DIESEL.
- 09/28/2015· VISIBILITY
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED AND PIECES OF GLASS FELL DOWN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF GLASS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE. *TR
- 09/24/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFire
12/2023 - Sewell BMW replaced EGR, all H/P fuel lines at injectors due to corrosion, injector harness due to heat damage to the wire jackets, cracked coolant pipe. At 145,976 that's an additional 22,315 miles on the 60,000 mile 2015 replacement engine. Total repair costs $3,939.45. 08/23/2024 - Passed inspection, odometer 149,701. 09/09/2024- Only 2 weeks later an estimate of 4,000 miles after replacing injector harness and H/P fuel lines, engine went up in flames, reason unknown. Pictures attached, vehicle was a total loss.
- 09/24/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
[XXX] - Purchase vehicle, odometer 109,803. 11/2019 - Car went into limp mode while driving on highway. Towed to BMW dealership and was advised needed new engine, at the time it only had 123,661 miles on it. Towed to EurAuto Shop for installation of replacement engine. 02/2020- The shop replaced the ceased OEM engine with a 2015 engine, with only 60,000 miles on it. EurAuto Shop tore down OEM engine and confirmed the timing chain guide broke, resulting in jumped timing and caused valve to hit piston. Total cost for engine replacement $6,641.49. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 09/20/2022· FUEL/PROPULSION SYSTEM
I am having the same exact issues at the models 2015 and up have experienced with the fuel injectors. 2014 wasn’t involved in the extension of the warranty when It experiences the same failures because It’s the same parts. I have 3 fault codes for injectors
- 09/09/2020· EXTERIOR LIGHTING
WARNING COMES PARKING LIGHT MALFUNCTION AND WARNING REMAINS ON THE DASHBOARD BUT THERE IS NO ISSUE WITH THE PARKING LIGHT. IT WORKS JUST FINE. AFTER COUPLE OF MONTHS LATER WARNING GOES AWAY. AND AFTER COUPLE OF MONTHS LATER WARNING COMES BACK.
- 09/08/2022· FUEL/PROPULSION SYSTEM
i was told by BMW that my vehicle doesn't qualify for RECALL 21V-586. however my high pressure fuel pump failed at about 130,000 miles. i am trying to be reimbursed for my cost of parts under the TREAD ACT but BMW says my vin wasn't included by NHTSA. the recall seems to cover all BMW diesels from 2014 to 2018. please help. Michael Kanterakis, michaelkanterakis@gmail.com 973-432-0673. thanks
- 09/08/2022· UNKNOWN OR OTHER
Diesel Emissions System is producing an error code due to incorrect coding by the manufacturer for US grade Diesel fuel. Check engine light has come on. There are warranties out for the model years just slightly older than mine. I have read many threads with people talking about having the same issue.
- 09/02/2022· LATCHES/LOCKS/LINKAGES
The contact owns a 2014 BMW 328D. The contact stated that occasionally, the front driver's side door failed to unlock as needed. The contact was concerned that if there was an emergency he might be unable to exit the vehicle. No warning light was illuminated. The dealer was notified of the failure however, the contact stated that no further assistance was provided. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
- 08/29/2024· POWER TRAIN,WHEELS,SERVICE BRAKES
After a drive from Denver to Breckenridge on snowy roads the car was parked in an unplowed parking space. When the car was moved 1 hr later the car had no ABS--flashing on dash, no traction control--flashing on dash and steering was ineffective. Car was only drivable by backing into a space. 20 hrs later the car was to be moved again...again, everything flashed on dash...no ABS, no traction control, drive train failure and car just slid. Steering was totally ineffective. Car was pushed by people on both sides until dry pavement was reached. Car was restarted and I resumed driving on dry pavement back to Denver. Had car "read" by my mechanic and then again by a BMW certified mechanic. No codes were available! The speculation was that my wheel sensors froze. If my Xdrive can't be driven in snow, what's going on. There were two drivers involved in this and both of us reported a total lack of control of the vehicle.
- 08/29/2022· ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle failed to accelerate with the same horsepower as prior to receiving NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The contact stated that the current recall was issued as a follow-up to previous recall. The approximate failure mileage was 74,000. VIN tool confirms parts not available.
- 08/25/2025· FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW 328D. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed high-pressure fuel pump and assembly. The contact was informed that the high-pressure fuel pump and assembly needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the case was denied because of the age of the vehicle. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 177,010.
- 08/25/2020· ENGINE,FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT STATED WHILE DRIVING AT 5 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED UNKNOWN RED ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER BMW OF RIVERSIDE LOCATED AT 3060 ADAMS ST, RIVERSIDE, CA 92504, (951) 373-5000, WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL SYSTEM REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 70,000. *LN CONSUMER SAYS THAT THE SECOND TIME THE FAILURE OCCURRED HIS WIFE WAS DRIVING ON THE FREEWAY. THE FAILURE MILEAGE WAS 90,000. THE MANUFACTURER CREATED AN EXTENDED WARRANTY FOR THE ISSUE. *DL
- 08/25/2015· STRUCTURE
DATE: AUGUST 24, 2015; TIME: 4:10 PM; LOCATION: NORTHBOUND OREGON INTERSTATE 5 APPROACHING EXIT NUMBER 289; WEATHER: CLEAR/80 DEGREES F; SPEED: 65 MPH; ROAD CONDITION: CLEAR. NO OVERPASS STRUCTURES. NO OVERHANGING TREES. LOUD EXPLOSION FROM SUNROOF AREA. SUNROOF GLASS EXPLODED OUTWARD SHOOTING GLASS ONTO HIGHWAY AND INTO FOLLOWING CARS. DRIVER STARTLED BY EXPLOSION. DRIVER DISTRACTED FROM DRIVING BY EXPLOSION. DRIVER INSPECTED CAR IN SAFE AREA AND NOTED LARGE HOLE IN SUNROOF GLASS WITH EXPLODED OUTWARD APPEARING GLASS SHARDS IN SUNROOF FRAME. DAMAGE TO VEHICLE SUNROOF STRUCTURE, NUMEROUS PAINT SCRATCHES ON ROOF AND TRUNK. FILED REPORT OF INCIDENT WITH BMW NA ON 08/25/15.
- 08/23/2022· TIRES
The contact owns a 2014 BMW 328D equipped with Nexen Tires, Tire Line: Winguard Sport 2, Tire Size: 225/50/R17, DOT Number 8EJRHMEL2519. The contact stated that while driving at 45 MPH, the instrument panel alerted him that the rear driver side tire had begun to rapidly deflate. The contact pulled over and discovered that the tire was nearly flat and that the tread had separated from the tire. The contact managed to slowly drive the vehicle home where he replaced all four tires. The manufacturer was not made aware of the failure. The tire failure mileage was approximately 20,000. The vehicle failure mileage was approximately 163,000. The contact stated that the manufacturer was notified via a website and the tires are no longer available.
- 08/17/2022· FUEL/PROPULSION SYSTEM
High pressure fuel pump failed while BMW dealership mechanic was test-driving car after replacing two tires/oil change/replacing fuel filter/performing fix for recall of egr cooler part; per the service manager at the dealership, metal particles were subsequently found in the quantity control valve, necessitating complete replacement of fuel system. There is a known recall for year, make and model of my car (2014 BMW 328d) for the fuel pump, but apparently my VIN number is not falling under the recall. This issue appears identical to the issue the recall was issued for other cars with this same year/make/model. I have not performed the repair as they are quoting about $17,000 for the fix. There were no warning lights, messages or symptoms of the problem prior to this issue. In addition, they indicated I needed a new o-ring part for the fuel filter they were replacing as it was the wrong part, but they said it had nothing to do with the fuel pump. (Service said the o-ring continued to hold and was working as normal, and they recommended putting the correct by part number o-ring in its place so the fuel filter would not have come unsecured from its fitting in the future. They said the issue with the vehicle did not come from the o-ring/fuel filter; it is by their determination based upon the metal shavings in the quantity control valve, caused because the high pressure pump came apart internally and contaminated your fueling system. They said this is due to age.) They indicated that had the pump failed while I was on the highway or traveling I and/or others could have been seriously injured or killed. No one else has inspected the car at this point and it remains at the dealership for now.
- 08/07/2019· ENGINE
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF STRATHAM AT 603-772-0000 (LOCATED AT 71 PORTSMOUTH AVE, STRATHAM, NH 03885) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
- 08/04/2025· FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW 328D. The contact stated that the vehicle was taken to an unknown dealer, where the oil filter housing was replaced due to an oil leak. After the repair, the contact drove to the residence and the vehicle was not driven the following few days. The dealer called the contact to inquire updates on the vehicle after the service. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the dealer, where a diagnostic trouble code for the fuel rail sensor was retrieved. Upon inspection, the mechanic discovered metal inside the fuel system due to the high-pressure fuel pump failure. Upon investigation, the contact related the failure to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); however, the VIN was not included in the recall. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 140,000.