2013 Volkswagen Jetta HEV

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2021· ENGINE

  My vehicle was not included in several recalls (e.g. 36F6/4V and 34J6) that were made for identical cars (2013-2015 Jetta Hybrid). As result, the transmission is approaching its end of life (I was quoted $9600 + tax for the replacement). I called VW customer service and they could not offer a reason why some cars are not recalled; they just tried to spin it. The transmission is one big part that is manufactured in Germany and comes sealed. The 2013 recall 36F6 (change the transmission oil because is corrosive) would have saved the transmission.

• 12/30/2019· POWER TRAIN

  CAR WOULD SLIP/STALL WHEN ACCELERATING FROM A DEAD STOP. CHECK ENGINE LIGHT CAME ON. THEN CAR WOULD NOT START. DEALERSHIP SAID IT NEEDS A NEW TRANSMISSION ASSEMBLY.

• 12/30/2018· POWER TRAIN

  SUDDEN LOSS OF ACCELERATION POWER AT ANY SPEED WITHOUT WARNING. ON FREEWAY MUST ROLL TO A STOP. NO ENGINE LIGHTS ON. MECHANIC UNABLE TO DIAGNOSE PROBLEM, CAR IS NOT GIVING A TROUBLE CODE. ISSUE OCCURS WHEN VEHICLE IS COLD OR HOT AT A STOP OR MOVING. IT'S BEEN OCCURRING TWICE A WEEK NOW FOR THE PAST TWO WEEKS. I'VE NOTICED SIMILAR COMPLAINTS FROM OTHER OWNERS ON AUTOMOBILE FORUMS.

• 12/29/2021· ENGINE

  Transmission is about to fail: at ODO 98800 the CEL indicates code P177B - Clutch Tolerance limit reached. The DSG transmission mechatronic unit was changed at ODO 46734 because the engine was loosing power. Volkswagen's has a recent recall 34J6 for this problem and vehicle type, but mine is not included in the recall.

• 12/29/2018· ELECTRICAL SYSTEM,ENGINE

  MY CAR WHILE ON THE BUSY INTERSTATE SUDDENLY LOST POWER. IT WAS RUNNING BUT PUSHING THE GAS PEDAL DID NOTHING. I WAS ABLE TO GET IT TO THE SHOULDER. I SHUT THE CAR OFF, WAITED 5 MIN, & TURNED IT BACK ON. THE EPC LIGHT WAS ON. I WAS ABLE TO THEN MANEUVER SLOWLY TO A NEARBY TRUCK STOP TO CALL FOR A TOW. THE CAR SURGED THE WHOLE TIME. 1 WEEK LATER THE VW DEALERSHIP SAYS ENGINE ELECTRICAL HARNESS FAILURE & THAT IT WILL COST ME $1200. OF COURSE IT'S OUT OF WARRANTY & NO RECALLS. THIS IS DANGEROUS & COSTLY.

• 12/29/2014· ENGINE

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN MAKING A LEFT TURN AT 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND FUNCTIONED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

• 12/27/2021· POWER TRAIN

  The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that she was at work when she went to start her vehicle and the vehicle was unable to shift into reverse. The contact stated that the check engine warning light was illuminated. The contact restarted the vehicle several times before the vehicle returned to normal operation. The vehicle was then driven to the dealer. The contact stated that she was advised by the dealer that the transmission needed to be replaced. The manufacture was contacted, and she was informed that the VIN was not under recall. The manufacturer referred the contact to NHTSA for assistance. The approximate failure mileage was 100,000.

• 12/27/2021· ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES

  The ABS lights go on and the speedometer stopped working and all the lights have activated. the abs module has been reported that there is a defect in most of the jettas and so i believe that this should be a recall issue.

• 12/26/2023· STEERING,UNKNOWN OR OTHER

  Ignition cylinder failure. Key would come out while driving, car would stay on, key would not turn in the ignition. Finally wheel locked and key will not turn at all therefore I can’t put my car in neutral.

• 12/26/2018· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE APPROACHING A RED LIGHT, THE VEHICLE STALLED AND THE CHECK ENGINE AND GLOW PLUG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF OCALA (5135 SW COLLEGE ROAD, OCALA, FL 34474) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,890.

• 12/26/2017· EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHERCrash

  I HIT A TREE ON A CITY STREET AND THE AIRBAG DID NOT DEPLOY THAT TIME EITHER AND I HAD A CUT ON MY HEAD I HAD INJURY TO MY KNEE AND MY ACHILLES TENDON BOTH OF WHICH RESULTED IN SURGERIES. I HAVE HAD TWO OTHER ACCIDENTS SINCE NEITHER TIME NEITHER I HAVE HAD TWO OTHER ACCIDENTS SINCE AND THE AIR BAGS DID NOT DEPLOY. BOTH OF THOSE WERE IN PARKING LOTS. I AM 84 AND HAVE FALLEN TWICE SINCE THE ACCIDENT BECAUSE OF MY INJURIES AND SUSTAINED HEAD TRAUMA AND MEMORY LOSS. I WILL TRY TO LOCATE THE ACCIDENT DATE. IT WAS IN 2016.

• 12/25/2020· AIR BAGS

  MY CAR WAS ALREADY RECALLED FOR AIRBAG SPRING ISSUE BUT THE AIRBAG LIGHT WAS ON AGAIN AND STILL CONTINUE ON ALWAYS.

• 12/24/2014· TIRES,WHEELS

  THE DUNLOP SPORT SP 01 A/S 18" TIRES THAT COME AS STANDARD ON CERTAIN TRIM LEVELS OF THE VW JETTA GLI / GTI ARE DEFECTIVE IMO. I AM NOW GOING TO REPLACE THE 4TH TIRE IN 29,000 MILES OF DRIVING THE VEHICLE SINCE NEW FROM THE SAME / SIMILAR ISSUE; BUBBLES AND SIDEWALL DEFECTS, AND MOST RECENTLY AS OF TODAY A BLOWOUT IN THE LEFT LANE OF A 4 LANE HIGHWAY AT 65 MPH AFTER A MINOR ROAD IMPACT (DID NOT JAR CABIN OR WASN'T PARTICULARLY SEVERE) 200 MILES ALWAYS FROM HOME. GO ONLINE TO PLACES LIKE TIRERACK.COM AND SEARCH THE WEB, THERE ARE MANY COMPLAINTS OF THE SAME THING WITH THIS TIRE AND IN THE APPROXIMATELY 30,000-40,000 MILES A YEAR OF DRIVING I PUT ON TWO VEHICLES COMBINED (IN WHICH I AVERAGE A NEW CAR PURCHASE EVERY YEAR AND HALF), ONLY THESE TIRES HAVE EVER BEEN AN ISSUE AND VW EQUIPS THESE ON BOTH THE GLI AND GTI WITH THE SAME SAID COMPLAINTS, WHILE OTHER BRANDS OF TIRES IN THE SAME SIZE DO NOT HAVE THE COMPLAINTS LIKE THESE. I DO REALIZE THEY ARE LOWER PROFILE AND COULD BE PRONE TO MORE SIDEWALL DAMAGE, BUT IN ALL HONESTY THEY ARE JUST NOT BUILT TO PRACTICAL HIGHWAY STRENGTH STANDARDS AS I AGAIN DRIVE OTHER VEHICLES IN THE SAME CONDITION WITH NO ILL TIRE AFFECTS. AFTER TODAY'S HIGHWAY BLOWOUT I REALIZE THIS IS A SAFETY ISSUE MORE THAN JUST A NUISANCE AS A LESS EXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT. VW OF AMERICA COULD MOST LIKELY ELIMINATE THIS BY FITTING THEIR VEHICLES WITH OTHER BRANDS. *TR

• 12/24/2014· TIRES

  THE DUNLOP SPORT SP 01 A/S 18" TIRES THAT COME AS STANDARD ON CERTAIN TRIM LEVELS OF THE VW GLI / GTI ARE DEFECTIVE IMO. I AM NOW GOING TO REPLACE THE 4TH TIRE IN 29,000 MILES OF DRIVING THE VEHICLE SINCE NEW FROM THE SAME / SIMILAR ISSUE; BUBBLES AND SIDEWALL DEFECTS, AND MOST RECENTLY AS OF TODAY A BLOWOUT IN THE LEFT LANE OF A 4 LANE HIGHWAY AT 65 MPH AFTER A MINOR ROAD IMPACT (DID NOT JAR CABIN OR WASN'T PARTICULARLY SEVERE) 200 MILES ALWAYS FROM HOME. GO ONLINE TO PLACES LIKE TIRERACK.COM AND SEARCH THE WEB, THERE ARE MANY COMPLAINTS OF THE SAME THING WITH THIS TIRE AND IN THE APPROXIMATELY 30,000-40,000 MILES A YEAR OF DRIVING I PUT ON TWO VEHICLES COMBINED (IN WHICH I AVERAGE A NEW CAR PURCHASE EVERY YEAR AND HALF), ONLY THESE TIRES HAVE EVER BEEN AN ISSUE AND VW EQUIPS THESE ON BOTH THE GLI AND GTI WITH THE SAME SAID COMPLAINTS, WHILE OTHER BRANDS OF TIRES IN THE SAME SIZE DO NOT HAVE THE COMPLAINTS LIKE THESE. I DO REALIZE THEY ARE LOWER PROFILE AND COULD BE PRONE TO MORE SIDEWALL DAMAGE, BUT IN ALL HONESTY THEY ARE JUST NOT BUILT TO PRACTICAL HIGHWAY STRENGTH STANDARDS AS I AGAIN DRIVE OTHER VEHICLES IN THE SAME CONDITION WITH NO ILL TIRE AFFECTS. AFTER TODAY'S HIGHWAY BLOWOUT I REALIZE THIS IS A SAFETY ISSUE MORE THAN JUST A NUISANCE AS A LESS EXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT. VW OF AMERICA COULD MOST LIKELY ELIMINATE THIS BY FITTING THEIR VEHICLES WITH OTHER BRANDS. *TR

• 12/23/2015· ELECTRICAL SYSTEM

  MY CAR WAS PARKED. I WAS CHECKING OIL AND FLUIDS WHEN I NOTICED THAT THERE WAS BATTERY ACID CORROSION THROUGHOUT THE ENGINE COMPARTMENT. IT WAS ON THE BATTERY BOX, RADIATOR HOSE, MASTER CYLINDER AND ON THE WIRE TO THE BATTERY. THE BATTERY CONNECTORS AND BATTERY POSTS ARE CLEAN WITH NO CORROSION.

• 12/22/2012· POWER TRAIN

  DSG TRANSMISSION ISSUES: WHEN MAKING A LEFT HAND TURN ACROSS TRAFFIC, I COASTED UP TO THE LIGHT WHEN IT WAS MY TURN, THEN I PRESSED THE ACCELERATOR AND THE CAR HAD NO POWER. IT CROSSED THROUGH THE INTERSECTION AT APPROXIMATELY 1 TO 2 MPH. IT TOOK 5 TO 10 SECONDS FOR THE POWER TO RETURN. IT FELT LIKE IF YOU ARE DRIVING A MANUAL TRANSMISSION AND HAVE THE CAR IN 4TH OR 5TH GEAR WHEN TRYING TO START MOVING. THIS HAS HAPPENED AT QUITE A FEW INTERSECTIONS. ALSO IT HAPPENED WHEN I WAS ACCELERATING THEN HAD TO RELEASE THE ACCELERATOR DUE TO A VEHICLE SLOWING IN FRONT OF ME, I RE ENGAGED THE ACCELERATOR AND THERE WAS NO POWER FOR 5 TO 10 SECONDS. *TR

• 12/21/2022· POWER TRAIN

  The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the transmission was previously replaced in 2017 however, the failure occurred. The failure mileage was 114,000.

• 12/21/2018· VEHICLE SPEED CONTROL

  UPON ACCELERATION ONTO A HIGHWAY OR FROM A LIGHT, THE CAR WILL ONLY ACCELERATE SLIGHTLY, THEN LOSES POWER AND JUST COASTS. IT REQUIRES SHUTTING OFF THE CAR AND RESTARTING. THIS IS INTERMITTENT. I WAS ALMOST REAR-ENDED ON THE HIGHWAY DUE TO THIS ISSUE

• 12/20/2020· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  IN THE MIDDLE OF DRIVING ON THE HIGHWAY, THE CAR SPONTANEOUSLY SHUT DOWN ELECTRICALLY, AS IF A FUSE SHORTED, ALMOST ALL DASHBOARD LIGHTS TURNED ON, THE STEERING WHEEL LOCKED UP, AND THE BRAKES WENT UNRESPONSIVE, NEARLY CAUSING A COLLISION. ONCE THE CAR CAME TO A COMPLETE STOP, IT WAS TURNED OFF IN AN ATTEMPT TO REGAIN CONTROL. AFTER TURNING THE CAR BACK ON, THE SAME DASHBOARD LIGHTS REMAINED ILLUMINATED, AND THE CAR WOULDN'T GO MORE THAN 40MPH, CREATING ANOTHER ACCIDENT RISK DURING THE REMAINDER OF THE DRIVE HOME.

• 12/18/2013· FUEL SYSTEM, DIESEL,POWER TRAIN,ENGINE

  I WAS DRIVING THE CAR APPROXIMATELY 40 MILES PER HOUR ON A STRAIGHT ROAD, WHEN ALL OF THE SUDDEN THE ENGINE LOST POWER AND I STARTED COASTING IN THE MIDDLE OF TRAFFIC. I WOULD PRESS THE GAS AND THE ENGINE WOULD REV, BUT NO POWER WOULD BE DELIVERED. IT WAS UNLIKE ANYTHING I'VE EXPERIENCED BEFORE WITH THE CAR. IT WAS LIKE I WAS IN A FALSE NEUTRAL, THE RPMS WOULD INCREASE BUT THE CAR WOULD NOT ACCELERATE WHEN I WAS PRESSING THE GAS PEDAL. SINCE THE CAR WOULD NOT REGAIN POWER, I WAS FORCED TO COAST TO A HALT IN TRAFFIC. WHEN I TRIED TO REMOVE MY KEY TO POWER DOWN THE CAR, IT WOULD NOT LET ME TAKE THE KEY OUT OF THE TRANSMISSION. IT WAS AS IF THE CAR THOUGHT THAT THE TRANSMISSION WAS NOT YET IN PARK EVEN THOUGH IT WAS. AFTER A FEW SECONDS I WAS ABLE TO REMOVE MY KEY, WHEN I TURNED THE CAR BACK ON, THE PROBLEM SEEMED TO GO AWAY. *TR

• 12/17/2024· POWER TRAIN,ELECTRICAL SYSTEM

  The contact owns a 2013 Volkswagen Jetta. The contact stated that the vehicle was taken to the dealer, where the compliance recall Campaign Number: 3M02 was completed. The contact stated that while attempting to remove the key from the ignition switch while the vehicle was in drive(D), the key came out smoothly. Additionally, the contact stated upon starting the vehicle and entering the key in the ignition switch, the Electronic Power Control (EPC) and the check engine warning lights illuminated. The contact stated that the recall failed to fix the failure. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.

• 12/17/2016· FUEL/PROPULSION SYSTEM

  WHILE DRIVING UP HILL ON A CITY STREET TRAVELING AT 40 MILES PER HOUR THE ENGINE LOST POWER. FORTUNATELY TRAFFIC WAS LIGHT AT THE TIME AND I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE THE ENGINE LOST ALL POWER AND LATER WOULD NOT RESTART.. IF THIS WAS ON THE HIGHWAY, I WOULD HAVE BEEN DISABLED IN TRAFFIC LANES CREATING A HAZARD FOR MYSELF AND OTHERS. VARIOUS WARNING LIGHTS CAME ON AT THE TIME THE ENGINE LOST POWER. I LATER FOUND OUT THE PROBLEM WAS A 'CATASTROPHIC' HIGH PRESSURE FUEL PUMP FAILURE. THIS IS A KNOWN PROBLEM FOR WHICH VOLKSWAGEN HAS BLAMED ON INCORRECT OR POOR FUEL. THIS WAS NOT THE CAUSE THE PUMP FAILURE IN MY VEHICLE AND POINTS TO PROBLEMS WITH THE PART ITSELF. I LEARNED THAT VOLKSWAGEN PROVIDED AN EXTENDED WARRANTY FOR HIGH PRESSURE FUEL PUMPS, BUT ONLY UP TO THE 2012 MODEL YEAR. (MY VEHICLE IS A 2013 MODEL.) MY VEHICLE HAD 70,657 MILES ON IT AT THE TIME THE PROBLEM OCCURRED.

• 12/16/2020· STEERING,POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN). THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING CEASED AND THE VEHICLE DECELERATED AND STALLED WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED BUT FAILED TO SHIFT INTO GEAR. THE VEHICLE WAS FIRST TOWED TO THE RESIDENCE, THEN TO PIGNATARO VOLKSWAGEN (10633 EVERGREEN WAY, EVERETT, WA 98204) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,936.

• 12/16/2020· POWER TRAIN

  I HAVE A 2013 JETTA HYBRID THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE DEALERSHIP. THEY RAN DIAGNOSTIC AND SAID THE MECHTRONIC UNIT HAS TO BE REPLACED OR THE VEHICLE COULD STOP WORKING WHILE DRIVING. THERE IS A RECALL 34J6/4V FOR ALL JETTA HYBRIDS FROM 2013-2014. VW TELLS ME MY VEHICLE DOES NOT QUALIFY. MY CARS VIN # IS WITHIN THE PARAMETERS ON THE ATTACHED BULLETIN AS WELL. I BELIEVE I WAS NEVER NOTIFIED BECAUSE I PURCHASED THE CAR USED AND THE PREVIOUS OWNER RECEIVED THE INFORMATION.

• 12/16/2017· TIRES

  TOYO 225/45R-17XL 94V ULTRA Z-900 ALL SEASON BW, DOT 73H8 2650116. 2013 JETTA TDI VIN [XXX] TWO OF THESE TIRES FAILED ON MY VEHICLE. IN BOTH CASES THE SIDEWALL DEVELOPED A BULGE ON THE OUTER SIDEWALL AND HAD TO BE REPLACED. THE FIRST INCIDENT OCCURRED WITHIN 3400 MILES. THE NEXT FAILURE OCCURRED WITHIN 22000 MILES. THESE TIRES ARE RATED FOR 65000 MILES. IN THE FIRST CASE LES SCHWAB REPLACED IT AT NO CHARGE. THE SECOND FAILURE WAS REPLACED AT A COST TO ME OF $143.93. HAS THERE BEEN A RECALL ON THESE TIRES. SINCE 2 OUT OF 5 TIRES FAILED IN THE SAME MANNER WITHIN 22,000 MILES, I SUSPECT THERE MIGHT BE. CAN YOU TELL ME IF THERE IS? THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/16/2013· POWER TRAIN

  ACCORDING TO THIS RECALL: SAFETY RECALL 34F6/4V 7-SPEED DSG AUTO TRANSMISSION W/TIPTRONIC (DQ-200 DIRECT-SHIFT GEARBOX) 2013-2014 MODEL YEAR VOLKSWAGEN JETTA HYBRID MY VEHICLE IS AFFECTED, BUT WHEN I CONTACTED MY VW DEALERSHIP AND VW CUSTOMER CARE, I WAS TOLD THAT THERE IS NO RECALL ON MY VEHICLE. THIS IS A VERY SERIOUS RECALL, BUT NO ONE AT VW WILL ACKNOWLEDGE THERE IS A PROBLEM. *TR

• 12/14/2019· STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  MY CAR STALLED ON ME 4 TIMES BETWEEN MAY 2018- DECEMBER 2019. WHEN THE CAR STALLS, THE STEERING WHEEL LOCKS AND IT FEELS LIKE THE ENTIRE CAR CEASES TO HAVE POWER. 3 OUT OF 4 TIMES THE CAR WAS IN MOTION. 1 OUT OF 4 TIMES ANOTHER CAR WAS HIT DUE TO THE STALL. IN ANOTHER 1 OUT OF 4 TIMES, THERE WAS ALMOST A LIFE THREATENING ACCIDENT AS THE CAR WAS IN MOTION, THE STEERING WHEEL LOCKED AND I ENDED UP ON THE OPPOSITE SIDE OF THE ROAD OF TRAFFIC. TRANSPORTATION CANADA HAS BEEN NOTIFIED OF THE SAFETY CONCERNS (I AM LOCATED IN TORONTO, ON, CANADA AND ALL INCIDENTS OCCURRED IN TORONTO). VOLKSWAGEN CANNOT DETERMINE THE CAUSE AND HAVE NOT PROVIDED A SOLUTION OR A NORMAL COURSE OF ACTION TO THIS SAFETY CONCERN. I AM PREGNANT NOW AND EVEN MORE CONCERNED. MY CAR WAS BOUGHT BRAND NEW FROM THE DEALERSHIP IN 2013 AND HAS ONLY BEEN SERVICED AT VOLKSWAGEN - IT IS IN VERY GOOD CONDITION BESIDES THIS REOCCURRING SAFETY ISSUE.

• 12/14/2019· POWER TRAIN,ELECTRICAL SYSTEM

  WHILE MY FIANCE WAS ON WAY TO WORK AT AROUND 6 A.M. SHE STOPPED AT LIGHT WHEN SHE WENT TO GO IT BUCKED A LITTLE THEN STARTED GOING WHEN ALL OF A SUDDEN THE CAR WOULD NOT MOVE IN THE MIDDLE OF TRAFFIC. LUCKILY SOME PEOPLE WHERE AROUND TO HELP HER PUSH IT OUT OF TRAFFIC SHE GOT HOLD OF ME WENT TO HER STARTED CAR BUT WOULD NOT MOVE CALLED TOW TRUCK HAD IT TOWED TO VW DEALER WHERE SHE HAD PURCHASED IT AND HAS ALWAYS HAD HER SERVICE DONE. WHILE WAITING FOR SERVICE TO CALL I DID SOME INVESTIGATION ON COMPUTER AND WHAT DO YOU THINK I FOUND YEP SO MANY COMPLAINTS WITH SAME PROBLEM. SO WHEN THE CALL CAME FROM THEM WAS TOLD FEW THINGS WRONG THE ELECTRIC MOTOR WAS DEAD BUT HE SAID THE GOOD NEWS IT IS COVERED BY THE HYBRID WARRANTY THEN I SAID OK WHATS THE BAD NEWS WAS TOLD TRANSMISSION NEEDED TO BE REPLACED, I SAID TO THE GENTLEMAN THAT VW NEW ABOUT THIS AND THEY JUST WAIT AND PRAY THE WARRANTY RUNS OUT. I REFUSE TO PAY $7700 TO FIX IT PURCHASED CAR IN 2015 WITH ALMOST 14000 MILES IN ALL THAT TIME SHE WHEN THIS HAPPENED SHE HAD A TOTAL OF 59000 MILES. VW NEW THEY HAD PROBLEM DID RECALL FOR A FEW BUT FROM WHAT I READ THAT DOES NOT FIX THE CORROSION THAT HAS ALREADY HAPPENED SHAME ON THEM AND THE DEALERS THAT SOLD THEM. THESE DEALERS NEED TO COMPLAIN TO VW ON BEHALF OF THERE CUSTOMERS WHO CAME THEM IN GOOD FAITH AND A FIST FULL OF MONEY.

• 12/12/2018· VISIBILITY/WIPER

  THE WIPER BLADES MOTOR STOPS WORKING IN LOW TEMPERATURES. IT HAS NOTHING TO DO WITH ICY BLADES OR FROZEN SNOW, IT SIMPLY DOES NOT WORK WHEN TEMPERATURES ARE VERY LOW. ONCE TEMPERATURES GO UP, THEY START WORKING AGAIN. THIS IS A SAFETY HAZARD AND I CAN'T DRIVE WITHOUT WIPER BLADES WHEN IT SNOWS OR RAINS IN LOW TEMPERATURE. VW DEALERS SAY THEY ARE NOT RESPONSIBLE FOR THE MOTORS FAILING AND IT'S US THE CAR OWNERS WHO HAVE TO PAY ABOUT $600 PLUS $100 DIAGNOSTIC FOR THE REPLACEMENT OF THE MOTORS. I HAVE READ ON THE INTERNET THAT MANY VW CARS HAVE THE SAME PROBLEM. THINK VW SHOULD RECALL ALL CARS WITH THIS PROBLEM AND GIVE US A SOLUTION FOR FREE.

• 12/11/2022· POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS

  Vehicle would not shift, OBD2 code P037B "stuck in gear 6." Vehicle towed to a auto mechanic that said they spoke with VW dealer and confirmed it was a crack in the transmission and was undriveable. I have contacted VW who have said there are recalls for many transmissions of this Jetta but not for my VIN. I have also had issues with the clock spring (replaced) and an air bag sensor (malfunction light still on) and now the transmission. There are recalls for Hybrid Jettas of this year but apparently not for my VIN. It seems like a large coincidence and feels like it should be investigated, especially considering the other issues VW was investigated for at this time of production.

• 12/11/2021· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  1. Fuel pump control module shorted out and electrical fuse was blown. 2. Yes, the part is available for inspection. 3. Vehicle completely shut off while driving on the road without any prior dashboard indicators or symptoms of something going wrong. 4. Part #1K0-906-093-J manufactured by Kuhnke a tier 1 supplier for VW. Fuel pump control module is mounted on top of gas tank area and was melted and shorted out, and a thorough inspection, and replacement was done by the VW dealer: Diehl Toyota/VW, Butler, PA. 5. This same issue was a recalled on 281,000 VW models as per NHTSA bulletin #20AE. VW recall #17V509000. 6. VW said my VIN is not included in the recall. But, it the exact same failure, part, and manufacturer of the part for VW/Audi. So WHY? is my VIN not included. It doesn't seem to be batch related, but a design defect. 7. Vehicle would not restart and could not be driven. It was flat-bedded to the dealer.

• 12/11/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTINGFire

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE VEHICLE SPONTANEOUSLY IGNITED INTO FLAMES. THE FAILURE HAPPENED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL ODOR PRIOR TO THE FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXTERIOR HEADLIGHTS WERE THE CAUSE OF THE FIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

• 12/11/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS,STRUCTURECrash

  I WAS STOPPED AT A SOLID RED TRAFFIC LIGHT AND WHEN I GOT THE GREEN LIGHT TO PROCEED STRAIGHT ACROSS THE INTERSECTION I BEGAN TO ACCELERATE. HALFWAY THROUGH THE INTERSECTION ANOTHER VEHICLE (VEHICLE #2) CROSSED MY PATH OF TRAVEL ON THE RIGHT HAND PASSENGER SIDE AND VEHICLE #2 DRIVER'S SIDE CRASHED INTO MY FRONT END. MY VEHICLE WAS SPUN AROUND COUNTER CLOCKWISE DUE TO THE IMPACT OF VEHICLE #2. AS A RESULT OF THIS CRASH MY VEHICLE SUSTAINED HEAVY FRONT END DAMAGE AND PIECES AND PARTS WERE STREWN ALL OVER THE ROAD. FLUID WAS LEAKING OUT OF MY VEHICLE AND THE VEHICLE WAS NOT ABLE TO BE OPERATED POST-COLLISION. WITH THE HEAVY FRONT END DAMAGE THE DRIVER, PASSENGER AND SIDE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. *TR

• 12/08/2014· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND RESTARTED SHORTLY AFTER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/09/15*LJ UPDATED 01/21/15*CN THE CONSUMER STATED THE INCIDENT ALSO HAPPENED FROM 0-30 MPH. UPDATED 01/26/15 UPDATED 10/5/2015*JS

• 12/07/2018· POWER TRAIN,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ACCELERATED ON ITS OWN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY TO THE ROAD SHOULDER AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT WOULD NOT SHIFT INTO DRIVE AND THE SERVICE REMINDER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDLAND VOLKSWAGEN OF COLUMBIA (655 BROAD RIVER ROAD, COLUMBIA, SC 29210, 803-988-1000) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION OR "E MACHINE" NEEDED TO BE INSTALLED. THE DEALER STATED THAT THEIR MECHANICS WERE NOT SKILLED ENOUGH TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

• 12/06/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  CAN NOT REMOVE KEY FROM IGNITION. EXTREMELY DIFFICULT.

• 12/06/2016· POWER TRAIN,ELECTRICAL SYSTEM

  IGNITION WOULD NOT TURN OFF RESULTING IN HAVING TO LEAVE THE CAR RUNNING FOR AN EXTENDED PERIOD OF TIME. FEATURES BUILT IN TO THE CAR DID NOT PERMIT ME TO LOCK THE CAR WHILE THE KEY WAS IN IGNITION. THE CAR HAD TO BE LEFT RUNNING WITH NO WAY TO LOCK THE CAR TO PREVENT THEFT OR CHILDREN FROM ACCESSING THE CAR. VEHICLE WAS STATIONARY. *TR

• 12/06/2013· TIRES

  EXACT MODEL OF TIRE IS NOT FOUND IN THE DROP DOWN MENU. DUNLOP SP SPORT 01 A/S. SIZE 225/40R18 92H. A BUBBLE IN THE SIDEWALL DEVELOPED AFTER 9,000 MILES WITH NO ACCIDENT. THIS WEAKNESS IN THE TIRE CAN VERY EASILY LEAD TO BLOWOUTS. IF THE BUBBLE OCCUR ON THE INSIDE OF THE TIRE, IT CAN GO UNNOTICED. THIS IS A COMMON PROBLEM WITH THIS SPECIFIC TIRE AND MANY VEHICLES USE THIS TIRE AS THE ORIGINAL EQUIPMENT. *TR

• 12/04/2015· ENGINE

  MASS AIRFLOW SENSOR FAILURE

• 12/02/2022· POWER TRAIN

  The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while starting the vehicle, the hybrid system fault message was displayed. The contact stated that he turned off and restarted the vehicle and the hybrid system fault message was off however, the check engine warning light was illuminated. The contact continued driving to his residence with the warning light illuminated. The contact stated while driving approximately 45 MPH, the hybrid electric system was non-functional. The contact stated that he continued driving to his residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the dual clutch transmission to be replaced. The dealer informed the contact that the VIN was associated with NHTSA Campaign Number: 19V866000 (Power Train). The vehicle was not repaired. The manufacturer had been informed of the failure and texted the contact that the failure occurred before the recall and would not be covered. The failure mileage was approximately 86,097.

• 12/01/2016· POWER TRAIN,ENGINE

  MY TIMING CHAIN TENSIONER FAILED AND BENT 14 VALVES. ALL 4 CYLINDERS HAD ZERO COMPRESSION. VOLKSWAGEN REPRESENTS IN THE WARRANTY AND MAINTENANCE SCHEDULES THAT THE TENSIONING SYSTEM IS EXPECTED TO LAST FOR ABOUT 120,000 MILES WITHOUT THE NEED FOR REPAIRS. IN FACT, ACCORDING TO THE PLAINTIFF, OWNERS ARE PROVIDED MANUALS THAT DO NOT SHOW ANY TIMING CHAIN SYSTEM INSPECTION OR MAINTENANCE SCHEDULES AT ALL.

• 11/30/2023· POWER TRAIN

  Dsg unit with hairline crack and fluid leakage just like known recall for this vehicle but mine isn’t covered for some reason

• 11/28/2020· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  THE MECHATRONIC UNIT HAD ALREADY HAD TO BEEN REPLACED PREVIOUSLY WHEN THE 2ND ISSUE HAPPENED I WAS AT THE STOPLIGHT IN THE CAR LOST ALL MOVEMENT POWER THE AC AND ALL THE INSTRUMENTS WERE ALSO WORKING DOOR LOCKS WINDOWS EVERYTHING I GOT IT TOWED TO THE DEALERSHIP AND THEY SAY IT WAS THE ELECTRIC MOTOR QUOTED ME NEARLY $12000

• 11/27/2018· POWER TRAIN

  AFTER LEAVING WORK, I WENT ABOUT TWO BLOCKS, TURNED THE CORNER AND MY CAR STALLED OUT ON ME, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND OUT THE WAY OF TRAFFIC. I SHUT THE VEHICLE OFF AND BACK ON AND IT WOULD NOT GO INTO GEAR, DRIVE OR REVERSE. I TOWED IT TO NEAREST VW DEALERSHIP WHICH WAS 4 HOURS AWAY AND THEY SAID I NEED A NEW TRANSMISSION AND EVEN THOUGH IT IS THE SAME YEAR MAKE AND MODEL AS OTHER VEHICLES WITH RECALL PROBLEM, VOLKSWAGEN SAYS MY VIN DOES NOT FALL UNDER THE RECALL AND I HAVE TO PAY $7295 FOR A NEW TRANSMISSION. MY CAR ONLY HAS 67,000 MILES ON IT, AND THE WARRANTY DOES NOT COVER THE PROBLEM.

• 11/26/2023· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  My vehicle has the Mechatronic failure that the recall is open for some 13’ Jetta hybrids but I don’t have an open recall for it. The car would start shutting on and off constantly at stop lights instead of staying off running soley on battery power. The error codes are pointing to a failure to maintain fluid pressure inside the mechatronics unit. The mechatronics unit is included in a VW recall from June 2021. There was a design flaw in the housing that caused transmission fluid to lead out under pressure. My vehicle should be included in the recall but since I don’t have an open recall for this to my vehicle I can’t get it fixed and repairs are to expensive for something VW should own up for this mistake but they won’t repair it.

• 11/26/2017· ENGINE

  I WAS DRIVING THE CAR TODAY AND IT BEGAN TO JERK ALL OF A SUDDEN. THEN THE ENGINE LIGHT FLASHED ON AND OFF. THIS IS VERY CONCERNING TO ME BECAUSE I DON'T KNOW IF THIS IS SERIOUS. AND IF THIS IS COVERED UNDER WARRANTY.

• 11/25/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, IT STOPPED AND STARTED RANDOMLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF NORTH ATTLEBOROUGH (LOCATED AT 563 KELLEY BLVD ,ROUTE 152, NORTH ATTLEBOROUGH, MA 02760, (508) 695-7131) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE CONTACT LATER TOOK THE VEHICLE TO COPELAND VOLKSWAGEN OF BROCKTON (122 LIBERTY ST, BROCKTON, MA 02301, (508) 500-8768) WHERE THE COMPUTER WAS RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO COPELAND VOLKSWAGEN WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND THERE WAS POSSIBLE ELECTRIC MOTOR FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE CONTACT TOOK THE VEHICLE BACK TO COPELAND VOLKSWAGEN FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

• 11/24/2020· ENGINE

  INTAKE MANIFOLD LIMITED WARRANTY EXTENSION NUMBER VWP-20-03. THIS WARRANTY EXTENSION IS FOR CERTAIN 2015 MODEL YEAR VOLKSWAGEN TIGUAN, CC AND EOS WITH ENGINE CODES CBFA AND CCTA. I HAVE A 2013 VW JETTA GLI WITH AN ENGINE CODE OF CCTA THAT IS EXPERIENCING THE SAME MANIFOLD FAILURES AS THE ABOVE MENTIONED BULLETIN. I HAVE CALLED VW AND THEY STATE MY CAR WOULD NOT BE INCLUDED IN THIS EXTENDED WARRANTY. AFTER DOING MUCH RESEARCH ON THE VW FORUM, THIS IS A COMMON PROBLEM FOR SEVERAL YEAR, MAKES AND MODELS CONCERNING THE FAULTY INTAKE MANIFOLD RUNNER FLAP THAT PLAGUES SO MANY THOUSANDS OF GEN1 2.0T TSI ENGINES. THE LINKAGE WITHIN THE INTAKE MANIFOLD RUNNER FLAP THAT CONNECTS TO THE VACUUM ACTUATED ARM CAN BREAK AT IT'S DRIVE HEX, AND ALLOWS THE LEVER ARM TO "POP" OUT OF THE INTAKE MANIFOLD, SOMETIMES CREATING A MASSIVE AIR LEAK WHILE BECOMING DISCONNECTED FROM THE DRIVE HEX. BY SIMPLY PUSHING THE LEVER ARM BACK INTO THE INTAKE MANIFOLD, THE DRIVE HEX RECONNECTS TO THE LINKAGE AND WILL OPERATE THE TUMBLE FLAPS BUT IT WILL CONTINUE TO BLOW OPEN AGAIN ONCE UNDER BOOST, CREATING A MASSIVE AIR LEAK. THIS FAILURE EVENT IS SO COMMON THAT AFTERMARKET PARTS MANUFACTURERS HAVE DESIGNED A FIX/PREVENTION KIT TO THE COMMON FAULTY INTAKE MANIFOLD RUNNER FLAP LINKAGE. PREVIOUSLY THE ONLY REPAIR WAS TO REPLACE THE ENTIRE INTAKE MANIFOLD, COSTING HUNDREDS IN PARTS AND LABOR. VW NEEDS TO PERFORM FURTHER CONTAINMENT ACTIONS THAT IDENTIFIES OTHER MODELS AND YEARS THAT ARE AFFECTED BY THE FACTORY INSTALLED FAULTY MANIFOLD AND THEY SHOULD BE HELD RESPONSIBLE TO BEAR THE BURDEN OF THE COSTS ASSOCIATED WITH THIS COMMON ISSUE BY WAY OF EXTENDING THE MANIFOLD WARRANTY TO OTHER MAKES SUCH AS GOLF (V, VI), JETTA (V, VI,) AND PASSAT B6. FOLLOW LINK TO AFTERMARKET FIX AND DESCRIPTION: HTTPS://WWW.ECSTUNING.COM/B-ECS-PARTS/VW-AUDI-P2015-20T-TSI-INTAKE-MANIFOLD-LEVER-ARM-FIX-KIT/021071ECS01~A/

• 11/23/2021· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  E-Engine and Transmission Problem. In August of 2021, while performing normal driving, the car refused to get in gear and the engine just revved; the Check Engine and Hybrid Systems Failure lights came on, and the car would not work properly. I had it towed to a VW Dealership in Springfield, VA for repairs and was quoted $15,000 for a new E-Engine and Transmission. No Recalls, but online forums show that this is a classic failure of Jetta Hybrids and is due to the corrosive transmission oil used in the sealed transmissions of the Hybrids. Car has remained on VW Dealership lot while a decision is made on the vehicle. November of 2021 I was contacted about a different recall (38C4) for the Jetta; it is a software issue with a European Calibration instead of a US. I am looking to have that repaired to see if it fixes the problem in the car. I am inquiring about the Volkswagen recall 34J6 (or 34J6/4V) for 2013/2014 VW Jetta Hybrids. My VIN does not appear on the list. According to forums, it has experienced the same failure as others that are. This one is for hairline cracks that may form in the Transmission causing it to fail. No warning signs were given before the failure. It was a well maintained car; I was the only owner and drove it for 121,000 miles.

• 11/22/2019· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  FOR THE LAST 30,000 MILES MY VEHICLE HAS SPORADICALLY STALLED OUT OR SHUDDERED HEAVILY AS IF IT WAS ABOUT TO STALL WHILE DRIVING AT LOW SPEEDS OR ACCELERATING. THIS MONTH HOWEVER, MY VEHICLE STALLED OUT AND COMPLETELY LOST POWER FOR A FEW SECONDS WHILE DRIVING AT LOW SPEED IN HEAVY TRAFFIC ON THE INTERSTATE. EACH TIME I WAS DRIVING STRAIGHT AND NOT TURNING WAS INVOLVED. MY TRANSMISSION HAS BEEN REPLACED TWICE AND EACH TIME THIS DID NOT SOLVED THE ISSUE. THESE INCIDENTS KEEP INCREASING IN SEVERITY AND OCCUR RANDOMLY SO I DO NOT KNOW WHEN TO EXPECT. I FEEL UNSAFE WHEN THESE INSTANCES OCCUR.