2013 Volkswagen CC

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2016· FUEL/PROPULSION SYSTEM

  MY FUEL TANK HAD UNEXPLAINED DAMAGE TO THE FUEL NECK WHICH CAUSED THE NEED FOR THE ENTIRE TANK TO BE REPLACED. THE DAMAGE CAUSED THE GAS PUMPS TO SHUTOFF AND MAKING FUELING THE VEHICLE UNSAFE. THE TANK AND NECK ARE ONE UNIT. THE DEALER NOR THE MANUFACTURER CAN EXPLAIN HOW SOMETHING LIKE THIS COULD OF OCCURRED. THE CAR WAS NEVER IN ANY SORT OF ACCIDENT NOR WAS THERE ANY SIGNS OF DAMAGE ELSEWHERE TO THE VEHICLE.

• 12/24/2016· STRUCTURE

  UNDERBODY PROTECT SHIELD ON PASSENGER SIDE HAS TORN OFF FOUR TIMES UNDER NORMAL DRIVING CONDITIONS. THE MOST RECENT (12/23/2016) ON INTERSTATE 80 DRIVING WEST IN NEBRASKA RESULTING IN PIECES BREAKING OFF ONTO ONCOMING TRAFFIC. CAR WAS TRAVELING AT POSTED SPEEDS (APP 75MPH). ROADS WERE CLEAR, NO RAIN, GOOD HIGHWAY CONDITIONS. THIS HAS HAPPENED THREE TIMES PREVIOUSLY AND VW SUPPOSEDLY "FIXED" AT THE OWNER'S EXPENSE.

• 12/22/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/19/2017· ENGINE

  CAR LOSES ENGINE POWER DURING ACCELERATION TO THE POINT IT FEELS THE CAR MAY STALL OUT. THIS ISSUE IS NOT CONSTANT, IT IS RANDOM. THERE IS NO " CHECK ENGINE" LIGHT AT ANY TIME BEFORE, DURING, OR AFTER EVENT. I LEARN TODAY THAT MY FUEL MODULE AND RELATED SEALS AND PUMP ARE FAULTY AND NEED TO BE REPLACED BUT MY VIN IS NOT PART OF VW RECALL FOR THIS VERY SAME ISSUE ON OTHER CC'S. THIS IS A DANGEROUS PROBLEM WHEN DRIVING TO SUDDENLY LOSE ENGINE POWER. PERHAPS THE RECALL NEEDS TO BE EXPANDED?

• 12/13/2015· WHEELS

  I PURCHASED THE VEHICLE 12/12 AS A DEMO WITH 5K MILES ON IT. THE TIRES AROUD 9,000 MILES WERE WORN SO UNEVEN I JUST COULDNT TAKE IT ANYMORE. AFTER GOING BACK AND FORTH WITH DEALER THEY AGREED THAT THEY WOULD PAY FOR 3 TIRES IF I WOULD PAY FOR ONE. I DID IT AND THOUGH I WOULD BE DOING GREAT WITH MY NEW MICHELIN PILOT SPORT AS3, BUT SINCE THE LAST ROTATION I FEEL LIKE I AM DRIVING A TRAIN (RUH, RUH. RUH. RUH). I AM GOING TO BRING UP THE NEGATIVE CAMBER ISSUE THAT MANY MANY PEOPLE COMPLAINE ABOUT AND SEE IF THERE IS A PERMANENT FIX. IN MY AND MANY OTHER PEOPLES OPINION THIS CAR IS PERFECT MINUS THIS. I WOULD THINK BY NOW THEY WOULD HAVE COME CLEAN AND ISSUED A RECALL OF SOME SORT.

• 12/12/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. WHILE DRIVING 35 MPH, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2016 PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) IN WHICH THE CLOCKSPRING COVER WAS REPLACED. THE CONTACT STATED THAT THE HORN ALSO STOPPED WORKING. ARCHERS VOLKSWAGEN IN HOUSTON, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WAS FINANCIALLY RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

• 12/12/2017· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. IN ADDITION, THE VEHICLE EXPERIENCED EXCESSIVE BATTERY DRAIN AND VARIOUS WARNING INDICATORS ILLLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO SONNEN VOLKSWAGEN (FRANCISCO BLVD W, SAN RAFAEL, CA) WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 171805804. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/12/2016· AIR BAGS

  TAKATA RECALL. THIS RECALL WAS ISSUED AT THE BEGINNING OF 2016 AND IT STILL HASN'T BEEN ADDRESSED BY VOLKSWAGEN. WITH SUCH A SERIOUS SAFETY HAZARD AS POSED BY THIS RECALL, I WOULD EXPECT THAT A RESOLUTION WOULD HAVE OCCURRED AS IT'S NOW THE END OF 2016.

• 11/27/2016· AIR BAGS

  TAKATA INFLATORS

• 11/13/2018· AIR BAGS

  TAKATA INFLATORS. I WENT AND GOT MY FUEL PUMP RECALL COMPLETED MONTHS AGO AND MY LOCAL DEALER DIDN'T HAVE THE PARTS TO COMPLETE THE AIRBAG RECALL. THEY SAID IT TAKES ABOUT A MONTH OR TWO TO RECEIVE THE PART AND IT HAS BEEN MUCH LONGER THAN THAT AND THEY STILL AREN'T ABLE TO COMPLETE THE RECALL ON MY VEHICLE. MY AIRBAG LIGHT HAS RECENTLY COME ON AND I SAW THAT THERE IS ALSO A RECALL FOR A CLOCK SPRING. I GOT MY CAR CHECKED BY A MECHANIC AND WAS TOLD I WOULD NEED A CLOCK SPRING REPLACEMENT. I NOTIFIED VOLKSWAGEN OF THIS AND WAS TOLD MY CAR WAS NOT APART OF THE RECALL BUT HOW CAN THAT BE WHEN THE EFFECTED MODELS ARE VOLKSWAGEN CC 2011-2014. THEY ARE REFUSING TO MAKE REPAIRS ON MY VEHICLE. I AM 8 MONTHS PREGNANT AND FEEL VERY UNSAFE ON MY COMMUTE TO AND FROM WORK. MY LOCAL DEALER IS UNRELIABLE AS THEY ARE NEVER ABLE TO COMPLETE REPAIRS. WHEN THE AIRBAG LIGHT CAME ON, I WAS TURNING INTO A RESTAURANT AND HEARD A CLICKING SOUND AND THE LIGHT CAME ON. MY HORN NO LONGER WORKS NOR DO THE BUTTONS ON MY STEERING WHEEL.

• 11/13/2017· AIR BAGS,FUEL/PROPULSION SYSTEM

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. DAVID MAUS VOLKSWAGEN SOUTH (5474 S ORANGE BLOSSOM TRAIL, ORLANDO, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE RECALL WAS REMOVED AFTER THE INTERIM REPAIR WAS REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/12/2017· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  AS OF NOVEMBER 2017 MY VOLKSWAGEN CC HAS BECOME INOPERABLE AND A SAFETY HAZARD DUE TO THE FUEL PUMP CONTROL MODULE - RECALL 20AE. AT ANY GIVEN TIME WHY DRIVING MY CAR WILL COMPLETELY SHUT OFF IN TRAFFIC DAILY/CONSISTENTLY. NOTICES WERE SENT OUT TO US IN OCTOBER ABOUT RECALL BUT STILL SAYS NO REPAIR INFORMATION AVAILABLE AT THIS TIME. DEALER HAS YET TO RESOLVE ISSUE. UNDER MY RIGHTS IT'S UNFAIR AND I SHOULD HAVE TO PAY FOR THIS TO BE FIXED IN WHICH THERE IS A PENDING RECALL. THIS IS A VERY URGENT MATTER WHICH SHOULD NOT BE STALLED OFF NOR DELAYED ANY LONGER. CAN SOMEONE PLEASE ASSIST ME IMMEDIATELY WITH GETTING THE PROPER REPAIRS AND MY VEHICLE BEING FIXED. THANKS, [XXX]- VOLKSWAGEN OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

• 11/05/2014· ELECTRICAL SYSTEM

  MY 2013 VW CC TURNED OFF WHILE I WAS DRIVING IN STOP AND GO TRAFFIC WITH MY THREE CHILDREN IN THE BACK SEAT. THIS HAPPENED TWICE: ONCE ON A BUSY ROAD AND ONCE ON THE HIGHWAY. THE FIRST VW SERVICE DEPARTMENT I TOOK IT TO TOLD ME IT WAS THE TYPE OF GASOLINE I WAS USING. THE SECOND VW SERVICE DEPARTMENT KEPT MY CAR FOR ONE WEEK AND TOLD ME THE PROBLEM WAS RESOLVED. NOW THE ELECTRICAL CONTROLS SEEM TO HAVE GONE HAYWIRE: WINDOWS RAISE AND LOWER ON THEIR OWN AND THE RADIO SCANS BY ITSELF. I DROVE LIKE THIS FOR A WHILE UNTIL THE CAR DIED. WHEN I CALLED THE SERVICE DEPARTMENT, THEY TOLD ME IT WAS THE BATTERY. THIS CAR SEEMS TO HAVE A SERIOUS ELECTRICAL MALFUNCTION AND I'M CONCERNED THAT VW IS NOT ACKNOWLEDGING THE EXTENT OF THE PROBLEM. I AM AFRAID TO DRIVE THE VEHICLE ON THE HIGHWAY. *TR

• 11/03/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT TOOK THE VEHICLE TO BE SERVICED FROM A COLLISION. UPON RETRIEVING THE VEHICLE, THE CONTACT WAS INFORMED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE INDICATOR WAS NOT ILLUMINATED PRIOR TO BEING REPAIRED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/02/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/01/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/01/2016· AIR BAGS

  "TAKATA RECALL", WE ARE TRYING TO WORK WITH VW ON REPLACING THIS CAR. WE ARE TRYING TO WORK WITH VW ON A NEW VW MODEL CAR; HOWEVER, VW DEALERSHIPS WILL NOT TAKE THE CAR IN TRADE DUE TO THE RECALL AND DEALERS REPRESENTING OTHER MANUFACTURERS ARE RELUCTANT TO TAKE THE CAR IN TRADE OR IF SO AT GREATLY REDUCED TRADE-IN VALUE. WE HAVE TRIED CONTACTING VW DIRECTLY TO DISCUSS; HOWEVER, THE WAIT TIME ON THEIR CUSTOMER HOTLINE IS BETWEEN 1 AND 6 HOURS, THEY HAVE NO DIRECT EMAIL AVAILABLE AND THEIR CUSTOMER SERVICE CHAT LINE IS OFF THE AIR. SINCE THE "TAKATA RECALL" ADDRESSES THE POTENTIAL TO HARM OCCUPANTS OF THE VEHICLE AND THE VEHICLE IS MOST OFTEN USED BY MY WIFE AND WITH OUR GRANDCHILDREN, WE'D LIKE TO BE ABLE TO WORK WITH VW AND THEIR DEALERSHIPS. IS THERE ANYTHING WE CAN DO?

• 11/01/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE DEALER AND MANUFACTURER WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/01/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/31/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/27/2017· SUSPENSION,WHEELS

  I HAVE REPLACE TWO SET OF TIRES ON MY 2013 VOLKSWAGEN CC. I TWICE BY TWO DIFFERENT VEHICLE MAINTENANCE COPIES THAT BOTH SET OF TIRES SHOWED CUPPING WEAR. THIS IS DUE TO VEHICLE SUSPENSION, SHOCKS, STRUTS. CURRENTLY THERE A LARGE NUMBER OF CUSTOMERS WHO PURCHASE THE VOLKSWAGEN CC MODEL COMPLAINING OF THE SAME PROBLEM. THERE WAS ALSO AN APPARENT LAWSUIT FILE (CASE 1:17-CV-23033-RNS), AGAINST VOLKSWAGEN OF AMERICA REGARDING THE SAME ISSUE MANY CUSTOMERS ARE HAVING. I FILED A COMPLAINT WITH VOLKSWAGEN OF AMERICA REGARDING MY PROBLEM, STATING THAT IN THE PASS COUPLE OF YEARS I HAD TO REPLACE TWO SET OF TIRES FOR THIS REASON. TIRE CUPPING CAN BE VERY DANGEROUS DUE TO UNEVEN TIRE WARE, NOT TO MENTION THE SUSPENSION BEING THE MAIN PROBLEM OF THE VEHICLE. IMPROPER SUSPENSION COULD LEAD TO DANGEROUS BREAKING ISSUES. AFTER READING THE MANY REVIEWS FROM CUSTOMERS COMPLAINING ABOUT THE SAME ISSUE, AND REPORTING THIS ISSUE TO VOLKSWAGEN TO NO AVAIL SINCE 2010. I'M ASKING NNTSA TO PLEASE INVESTIGATE THIS DANGEROUS ISSUE THAT VOLKSWAGEN IS NOT ADMITTING TO. I HAVE INCLUDED THE COURT DOCUMENT THAT WAS FILED IN AUGUST OF 2017.

• 10/24/2017· AIR BAGS

  TAKATA RECALL. I RECEIVED A POSTCARD OVER A YEAR AGO FROM MY DEALERSHIP STATING THAT THEY WOULD CONTACT ME WHEN THE REPLACEMENT AIRBAGS WERE AVAILABLE. I HAVE NEVER HEARD BACK FROM THE DEALERSHIP OF VW.

• 10/24/2017· AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  TAKATA RECALL. AND ALSO HAVE THE 20AE RECALL WHICH IS AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. MY VEHICLE WAS IN MOTION WHEN IT SUDDENLY STOPPED AND TURNED OFF IN THE MIDDLE OF THE ROAD. LEAVING ME 9 MONTHS PREGNANT STRADED IN THE MIDDLE LF THE ROAD WITH MY 4 YEAR OLD IN THE BACK SEAT ON OUR WAY TO TAKE HER TO SCHOOL.

• 10/22/2014· TIRES

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE TIRES RUBBED AGAINST THE VEHICLE ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TIRES WERE REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,891.

• 10/18/2017· ENGINE

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. WHILE ATTEMPTING TO START THE VEHICLE, THE CHECK COOLANT WARNING INDICATOR ILLUMINATED. WHILE INSPECTING UNDER THE HOOD, IT WAS DISCOVERED THAT THE COOLANT RESERVOIR WAS NEARLY EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP HAD CRACKED, CAUSING COOLANT TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (WINNER VOLKSWAGEN IN DOVER, DELAWARE) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 63,000.

• 10/17/2018· ENGINE

  DRIVING HOME ON THE FREEWAY THE ENGINE STARTED MAKING ABNORMAL NOISE (TICKING). CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND LET THEM KNOW I WAS BRINGING IT IN TO BE CHECKED OUT. ON THE WAY THERE THE ENGINE STOPPED RUNNING AND I PULLED OVER AND HAD IT TOWED TO THE DEALERSHIP. SEVERAL DAYS LATER DEALERSHIP CALLED AND TOLD ME THE TIMING CHAIN BROKE AND CATASTROPHICLY DESTROYED THE ENGINE. PURCHASED THE VEHICLE CERTIFIED USED WITH 25,578 MILES. AT THE TIME OF THE ENGINE FAILURE IT HAD 62,569 MILES. THE TIMING CHAIN THAT DESTROYED THE ENGINE PREMATURELY FAILED. I HEARD ABOUT A CLASS ACTION LAWSUIT SETTLEMENT IN NEW JERSEY FOR THIS PROBLEM AND IT APPEARED MY MAKE AND MODEL VEHICLE WAS IN THE GROUP TO BE REIMBURSED FOR DAMAGES. WITH NO OTHER OPTIONS I HAD TO TAKE MONEY FROM MY RETIREMENT SAVINGS AND REPLACE THE ENGINE. AFTER ABOUT ONE MONTH I RECEIVED A TEXT FROM THE DEALERSHIP SAYING THEY HAD BAD NEWS. APPARENTLY AFTER REPLACING THE ENGINE, THEY STARTED THE CAR AND IN TWO MINUTES THEY HEARD AN ABNORMAL KNOCK COMING FROM THE ENGINE AND TOLD ME THAT THE NEW ENGINE WAS GOING TO NEED TO BE REPLACED. NOW I JUST FOUND OUT THAT MY YEAR VEHICLE 2013 CC VW IS NOT PART OF THE CLASS ACTION LAWSUIT. ALL THE EXACT ISSUES I HAVE BEEN READING ABOUT HAVE HAPPENED TO MY VEHICLE. OBVIOUSLY THIS DEFECT IS NOT LIMITED TO ONLY THE VEHICLES IN THE CLASS ACTION LAWSUIT. I PURCHASED THIS VEHICLE AND PAID EXTRA FOR IT BECAUSE IT WAS CERTIFIED USED. I NEEDED A VERY RELIABLE COMMUTE VEHICLE TO GET TO WORK AND BACK HOME SAFELY. AFTER THE DEALERSHIP HAVING MY CAR FOR OVER TWO MONTHS, I WAS DRIVING A COUPLE DAYS LATER AND THE CAR HESITATED AT A STOP AND THE SERVICE ENGINE LIGHT CAME ON. HAD IT TOWED BACK TO THE DEALERSHIP AND THEY TOLD ME ONE OF THE FUEL INJECTORS WAS "ACTING UP". VWOF A KNEW ABOUT THIS PROBLEM AND SHOULD HAVE RECALLED THE TIMING CHAIN. NOW I HAVE TO GIVE THEM MORE MONEY!!!

• 10/17/2016· AIR BAGS

  TAKATA RECALL. IT HAS BEEN 8 MONTHS SINCE VW ANNOUNCED THE RECALL, BUT THEY HAVE YET TO PROVIDE A REMEDY TO SOLVE THE PROBLEM. ALL THE WHILE I REMAIN DRIVING A VEHICLE WITH A DEFECTIVE AIRBAG INFLATOR. NO TIMELY RESOLUTION TO THIS PROBLEM SO I AM NOT SURE IF THEY ARE UNABLE TO OR UNWILLING TO REPAIR THE ISSUE. 8 MONTHS SEEMS LIKE MORE THAN ENOUGH TIME TO AT LEAST DETERMINE THE REPAIR. *TR

• 10/10/2016· AIR BAGS

  HAVE NOT RECEIVED APPT FOR RECALL OF MY TACIT AIR BAGS.

• 10/08/2017· ELECTRICAL SYSTEM

  MY CAR HAS 34,495 MILES. I GOT A BACKUP LIGHT OUT MSG ON THE DASH, TRIED TO CHANGE THE BULB BUT WOULD NOT STAY IN BRACKET. THEN I GOT A PARKING LIGHT OUT MSG. NOW MY TRUCK OPENS WHEN I START THE CAR AND WILL NOT LOCK UNLESS THE ENGINE IS OFF. READ ISSUES ON WIRING HARNESS. CALLED THE DEALER AND GOT NO SENSE OF KNOWLEDGE ON THE ISSUE. SERVICE DEPARTMENT TRANSFERRED ME TO PARTS. I WAS TOLD THE HARNESS IS $121 AND MUST BE ORDERED. I INFORMED THEM I WANTED THE DEALER TO MAKE REPAIR SO PARTS TRANSFERRED ME BACK TO SERVICE WHERE I GOT VOICE MAIL. NO REPLY RECEIVED FROM MESSAGE LEFT WITH SERVICE. THIS MUST BE A DESIGN FLAW, IT SHOULD BE SIMPLE TO WRAP THE WIRES IN A PLASTIC SHIELD.

• 09/29/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/29/2015· VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINECrash

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE ACCELERATE CAUSING THE VEHICLE TO CRASH INTO A GROCERY STORE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER HAND THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,200.

• 09/28/2016· AIR BAGS

  IT'S BEEN MORE THEN 8 MONTHS SINCE THE FIRST RECALL WAS REPORTED ON MY 2013 VW CC AIRBAG. I'M DRIVING ABOUT 280 MILES PER WEEK WITH A VEHICLE THAT IS DEEMED UNSAFE TO DRIVE. I EVEN WENT TO MY LOCAL SUNSET VW DEALERSHIP TO TRADE IN MY VEHICLE FOR A USED LEXUS. I RECEIVED A VERY LOW OFFER FOR MY VEHICLE AND WAS TOLD THE DEALERSHIP WILL NOT SELL A VEHICLE WITH A RECALL ON IT WOULD GO DIRECTLY TO AUCTION. THAT'S THE REASON FOR THE LOW OFFER. THE VW MANUFACTURER SHOULD AT LEAST TAKE SOME OF THE BURDEN OF THE DECREASED VALUES OF THE VW VEHICLES.

• 09/19/2016· AIR BAGS

  TAKATA RECALL. VOLKSWAGEN HAS NO INFORMATION ON WHEN THIS RECALL WILL BE FIXED. I WAS NOTIFIED IN APRIL 2016 THAT THE AIRBAG IN MY CAR WAS ONE OF THE ONES THAT NEEDED TO BE REPLACED AND WAS POTENTIALLY A LIFE THREATENING SITUATION. I HAVE BEEN VERY PATIENT IN WAITING FOR THIS RECALL TO BE ADDRESSED AND IT HAS NOT. IN SPEAKING WITH A VOLKSWAGEN REPRESENTATIVE THIS MORNING AT THEIR HEADQUARTERS I WAS ADVISED THAT THEY HAVE NO IDEA WHEN THIS WILL BE DONE. I FIND THAT A LITTLE CONCERNING. I LEASED THIS VEHICLE IN GOOD FAITH AND HAVE NOT BEEN GIVEN ANY INFORMATION AS TO WHEN THIS WILL BE TAKEN CARE OF OR ANY ALTERNATIVES I HAVE SINCE THIS IS A LEASE AND IT IS NOT SOMETHING I CAN JUST GO TRADE-IN FOR ANOTHER VEHICLE. I WOULD REALLY LIKE TO KNOW THAT VOLKSWAGEN IS DOING EVERYTHING THEY CAN TO TAKE CARE OF THEIR CUSTOMERS. I AM GETTING THE IMPRESSION THAT THIS IS NOT THE CASE.

• 09/19/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/16/2016· AIR BAGS

  "TAKATA INFLATORS" - I RECEIVED A LETTER IN APRIL OF 2016 STATING THAT MY CAR IS SUBJECT TO THE TAKATA AIRBAG RECALL. THE LETTER STATED THAT "A RECALL REPAIR IS NOT YET AVAILABLE." IT IS NOW SEPTEMBER AND I HAVE STILL RECEIVED NO INDICATION AS TO WHEN THE PARTS WILL BE AVAILABLE NOR WHEN THE REPAIR WILL BE MADE. I HAVE CALLED VW FINANCE AND THEY TOLD ME TO CALL VW CORPORATE. I CALLED VW CORPORATE AND THEY TOLD ME THAT THEY DO NOT HAVE A TIMELINE AS TO WHEN THE PARTS WILL BE IN. AS FAR AS I AM CONCERNED THIS IS UNACCEPTABLE. THE LETTER FROM VW STATES VERBATIM: "TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS." I AM CONCERNED FOR MY SAFETY DRIVING IN THIS VEHICLE!!! I HAVE CONTACTED THE DEALERSHIP AND THEIR RESPONSE IS: "REMEMBER, THERE ARE 60 MILLION CARS TO BE REPAIRED WORLDWIDE. TROPICAL CLIMATE AREAS WILL BE FIXED FIRST. REPAIRS WILL GO SOUTH TO NORTH FOR CUSTOMERS, THEN SOUTH TO NORTH FOR DEALERS. DUE TO THE CLIMATE IN THE NORTHEAST THE CONDITIONS DON'T MATCH THE WEATHER THAT IS THE PROBLEM. IT IS, APPARENTLY, A COMBINATION ON HEAT AND HUMIDITY. VW DID NOT MAKE THE AIRBAGS. THERE ARE (3) COMPANIES IN THE WORLD MAKING THE REPLACEMENTS.THAT IS ALL THE INFO I HAVE, FOR NOW." UNACCEPTABLE!!!!!!! VOLKSWAGEN WILL FIND THE PARTS WHEN SOMEONE GETS INJURED OR KILLED!! THIS IS A TRAVESTY!!

• 09/15/2015· TIRES

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/40R 18/95H (NA). WHILE DRIVING 40 MPH, AN ABNORMALLY LOUD NOISE EMITTED FROM THE FRONT TIRES. THE CONTACT STATED THAT THE FAILURE BECAME PROGRESSIVELY WORSE, WITH ROAD NOISE ENTERING THE VEHICLE EVERY TIME IT WAS UTILIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT ALL THE TIRES WERE OUT OF ROUND AND WERE CUPPING. THE TIRES WERE NOT REPLACED. THE TIRES WERE THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 17,000.

• 09/09/2016· ENGINE

  AT ABOUT 43K MILES I WAS DRIVING ON A MULTI LANE HIGHWAY WHEN THE CAR STARTED VIOLENTLY TREMBLING/JERKING THEN SPUTTERED AND TURNED OFF. I WAS ABLE TO TURN IT BACK ON AND GET ONTO A SIDE MEDIAN. THE CAR CONTINUED TO JERK I DROVE TO DEALERSHIP IMMEDIATELY A FEW MILES AWAY. BY THE TIME I GOT THERE IT WAS NO LONGER JERKING AND ONLY RANDOM MISFIRES IN THE ENGINE WHERE FOUND ON DIAGNOSTIC TESTING. THE CAR SINCE BEFORE THAT TIME AND STILL HAS A LOW LEVEL BUT NOTICEABLE TREMBLE WHEN IT IS IDLE. I HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES TO HAVE IT ADDRESSED BUT THEY CLAIM TO NOT BE ABLE TO REPRODUCE THE PROBLEM.

• 09/09/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 VOLKWAGEN CC. WHEN THE CONTACT SHIFTED THE VEHICLE INTO REVERSE, THE TRUNK POPPED OPEN. THE MECHANIC DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE PART WAS ORDERED, BUT THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 71,000.

• 09/06/2019· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. WHILE THE CONTACT WAS APPROACHING AN INTERSECTION TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER DOOR OF HER VEHICLE AT A SPEED OF BETWEEN 55-70 MPH. THE CONTACT STATED THAT ONLY THE STEERING WHEEL AIR BAG DEPLOYED. NONE OF THE SIDE IMPACT AIR BAGS DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE IMPACT OF THE CRASH CAUSED THE GEAR SHIFT, DASHBOARD, AND BATTERY COMPARTMENTS OF THE CONTACT'S VEHICLE TO CRUMBLE INWARD AND BREAK APART. AS A RESULT, THE CONTACT'S RIGHT LEG AND HIP WERE PINNED DOWN. THE CONTACT STRUCK THE WINDSHIELD AND SUFFERED A DISLOCATED KNEE CAP, PELVIS FRACTURES IN THREE PLACES, FOUR BROKEN RIBS, NINE STITCHES TO THE FOREHEAD, CUTS AND BRUISES ON BOTH ARMS, TWO SEIZURES, AND A BURN TO THE FACE DUE TO THE STEERING WHEEL AIR BAG. THE OTHER DRIVER SUFFERED HEAD INJURIES. THE CONTACT WAS HOSPITALIZED FOR FIVE DAYS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO THEIR LOCATION FOR INVESTIGATION. FINDLAY VOLKSWAGEN (983 AUTO SHOW DR, HENDERSON, NV 89014, (702) 558-6600) WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS CURRENTLY IN THE PROCESS OF BEING APPRAISED TO DETERMINE IF IT WAS TOTALED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

• 09/06/2017· AIR BAGS,FUEL/PROPULSION SYSTEM

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHEN ATTEMPTING TO ACCELERATE THE VEHICLE, IT REVVED AND JERKED BEFORE ACCELERATING FORWARD. THE DEALER (MOMENTUM VOLKSWAGEN OF CLEAR LAKE, LOCATED AT 15100 GULF FREEWAY HOUSTON, TX 77034; 281-848-5600) INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 29,874. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

• 09/01/2016· STEERING,WHEELSCrash

  DRIVING DOWN HIGHWAY AND STEERING WHEEL TOOK THE CAR LEFT, LOST CONTROL AND CRASHED. ENTIRE WHEEL AND AXLE WAS OFF VEHICLE. LUCKY THAT THE DRIVER AIRBAG OPENED AS THERE WAS AN OPEN RECALL ON IT FOR POSSIBLE DEFECT.

• 08/31/2016· WHEELS

  I HAVE A 2013 VOLKSWAGEN CC, RIGHT NOW IT HAS ONLY 23,000 MILES AND THE TIRES ARE CRACKING SO BADLY, THE CAR WAS IN SERVICE ON 2014 WHICH PRETTY BRAND NEW, I WANT DOT TO RE CERTIFIED THIS TIRE MAKE SURE IT PASS DOT STANDARD I WILL SUBMIT IMAGES UPON REQUEST

• 08/28/2016· AIR BAGSCrash

  MY VEHICLE HAS A RECALL FOR THE AIRBAG WHICH IS VERY IMPORTANT IN CASE OF AN ACCIDENT I TOOK MY CAR TO VOLKSWAGON AND THEY SAID THEY PUT A COVER OVER THE CLOCK SPRING AND THE RECALL STATES THAT IF THE AIRBAG LIGHT IS NOT ON YET THEY ARE TO JUST PUT A COVER OVER IT TO REDUCE THE AMOUNT OF DIRT AND DUST THAT GETS IN THERE IF YOUR AIRBAG LIGHT IS NO WHICH MY IS CORRECT STILL THEY ARE TO REPLACE THE WHOLE CLOCKSPRING WHICH THEY DID NOT THAT IS WHY MY CAR IS STILL TELLING ME THEREGARDING IS A MALFUNCTION OBVIOUSLY SO I TOOK MY CAR BACK TO VOLKSWAGON THEY SAID THERE'S NOTHING THEY CAN DO I WOULD HAVE TO PAY FOR A DIAGNOSIS TEST FOR $100 WHICH MAKES NO SENSE BECAUSE IT'S THEIR RECALL NOT MINE WHY DO I HAVE TO PAY WHEN IT'S CLEARY A RECALL IN WHICH IF THEY JUST REPLACED IT IT WOULD MOST LIKELY FIX IT START DATE 02-09-2016 DESCRIPTION TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY REPLACE DRIVER AIRBAG INFLATOR.

• 08/26/2016· POWER TRAIN,ENGINE

  I OWN A 2013 VC CC WITH ABOUT 76,000 MILES ON IT. CAR IS AN EXCELLENT CONDITION AND IS STILL PRETTY NEW WHEN SUDDENLY MY CAR BEGAN TO SHUT OFF WHILE DRIVING. THERE WERE NO PROGRESSION OF PROBLEMS. THE ISSUE OCCURRED SUDDENLY. WHILE DRIVING ON THE ROAD OR WHILE STATIONARY AT A RED LIGHT, ALL THE SUDDEN WHILE ATTEMPTING TO ACCELERATE, THE CAR WOULD BEGIN JERKING AND THE ENGINE WOULD JUST REV UP AS IF THE CAR WAS IN NEUTRAL POSITION UNTIL EVENTUALLY SHUTTING OFF AND PARKING AND ENGINE INDICATOR LIGHTS WOULD TURN ON. IF I WAS STOPPED AT A LIGHT IN DRIVE POSITION, THE PARKING LIGHT WOULD SUDDENLY TURN ON AND I WOULD HAVE NO MOBILITY OF THE VEHICLE. THE CAR WOULD STILL BE ON, BUT WOULD NOT MOVE. I WOULD HAVE TO POSITION IT IN PARK, RESTART THE VEHICLE AND IT WOULD JUMP START BEFORE THE SAME PROBLEM OCCURRED AGAIN AND AGAIN AND AGAIN. AFTER TAKING IT TO THE DEALER, I WAS INFORMED THAT I WOULD HAVE TO REPLACE THE MECHATRONIC UNIT, WHICH IS BASICALLY THE COMPUTER THAT CONTROLS THE TRANSMISSION. REPLACEMENT COSTS WERE $1800. THEY WERE GENERALLY UNSURE OF WHY A NEW VEHICLE WOULD HAVE THESE ISSUES, MENTIONING IT MAY HAVE BEEN WATER DAMAGE FROM STREET FLOODING OR MOISTURE GETTING INTO THE UNIT. EITHER WAY I FEEL IN A BRAND NEW CAR, THESE ISSUES SHOULD NOT BE OCCURRING AND ARE EXTREMELY DANGEROUS IF I HAD BEEN DRIVING ON A HIGHWAY AND THEN THE VEHICLE SUDDENLY SHUTS OFF.

• 08/26/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR AND THERE WAS NOT AN ALTERNATE TRANSPORTATION OPTION PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 08/23/2013· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  EXCESSIVE HIGH IDLE CAUSING CAR HARD TO BRAKE. I NEED TO CONSTANTLY APPLY HIGH BRAKE PRESSURE TO KEEP THE CAR STOPPED. IDLE STAYS ABOVE 900 RPM ALL THE TIME. *TR

• 08/22/2016· AIR BAGS

  TAKATA RECALL; BECAUSE VW APPARENTLY DOESN'T CARE ABOUT THE SAFETY OF ITS CUSTOMERS AND REFUSED TO OFFER A TIMELY FIX TO THIS PROBLEM, I DECIDED RATHER THAT DRIVE A POTENTIAL BOMB, TO GET RID OF THE CAR, SUFFERING A SEVERAL THOUSAND DOLLAR DECREASE IN VALUE AT TRADE-IN BECAUSE OF THE PROBLEM.

• 08/19/2016· AIR BAGS

  TAKATA RECALL: I WAS NOTIFIED IN APRIL THAT MY CAR WAS ONE THAT HAD A DEFECTIVE AIRBAG THAT COULD POTENTIALLY EXPLODE AND KILL ME (NICE). IT IS NOW MID WAY THROUGH AUGUST IN GA ( HIGH RISK/HUMIDITY STATE) AND I AM STILL BEING TOLD THERE IS NO TIME FRAME AS TO WHEN THE PARTS WILL BE AVAILABLE. THIS TO IS UNACCEPTABLE SEEING AS THIS IS MY ONLY FORM OF TRANSPORTATION (CAN'T RENT A CAR FOR A YEAR).

• 08/17/2017· ELECTRICAL SYSTEM

  MY BACK UP LIGHTS DON'T WORK AND MY TRUNK WONT OPEN. I BROUGHT NEW LIGHT AND THEY STILL WONT COME ON. THE TRUNK WONT OPEN FROM THE REMOTE OR THE DOOR. I HAVE TO PUT DOWN MY BACK SEAT AND USE THE EMERGENCY OPEN LATCH TO OPEN THE TRUNK. I TOOK IT TO THE DEALER AND THE PICTURE BELOW IS THE PROBLEM THE TRUNK WIRING HARNESS HAS A FEW WIRES BROKEN AND WAS TOLD IT COULDN'T BE FIX IT HAD TO BE REPLACED. THIS SEEMS TO BE A PROBLEM THAT A FEW OF THESE CARS HAVE HAD WHY HASN'T THERE BEEN A RECALL. I COULD HAVE BEEN IN AN ACCIDENT NOT KNOWING MY BACK UP LIGHT WASN'T WORKING.

• 08/15/2018· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO MICHAEL VOLKSWAGEN (6061 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 431-7504) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE, FUEL PUMP, AND HIGH PRESSURE FUEL PUMP NEEDED REPLACEMENT. THE DEALER ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE RECALL ONLY COVERED THE FUEL PUMP MODULE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.