2013 Toyota Sienna

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2021· SEAT BELTS

  A few days ago the seat belt sensor would continue to beep and blink even after the seat belt was fastened. Then, on Friday, December 24th, 2021, a piece popped out of the seat belt latching mechanism on the driver's seat. Now it is difficult to get the seat belt to latch, and I am unsure that the latch would hold if the vehicle was in an accident that could cause serious injury to the driver. This is available to be inspected upon request. I haven't taken this to be looked at yet, but would like to know if this is something that I would have to pay for or if the manufacturer would cover the cost of this repair.

• 12/23/2019· POWER TRAIN

  THE REAR DIFFERENTIAL BEARING STARTED MAKING A GREAT DEAL OF NOISE PROPORTIONAL TO SPEED OF VEHICLE. THIS IS A SAFETY PROBLEM. PART MUST BE REPLACED AT COST OF NEARLY $3,000. VEHICLE ONLY HAS 65,000 MILES AND IS ONLY 2 MONTHS OUT OF WARRANTY. RESEARCH I HAVE DONE REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THE DEALER HAD THE PART IN STOCK, WHICH ALSO SUGGESTS THAT THIS IS A COMMON PROBLEM. A RECALL WAS DONE FOR RAV4. A RECALL SHOULD BE DONE FOR THE SAME ISSUE FOR THE SIENA.

• 12/19/2020· WHEELS,SERVICE BRAKES,ENGINE

  HAVING A PROBLEM WITH TOYOTA SIENNA TIRES, EVERY 30K, I HAVE TO CHANGE NEW TIRES FOR MY SIENNA VAN. TIRES WON'T LAST FOR LONG EVEN THOUGH AM DOING A REGULAR WHEEL ALIGNMENT EVERY 5000 MILES AND ALSO WATER PUMP HAD TO REPLACED WITH NEW WATER PUMP. IT'S COST US A LOT. I DID LOT OF REPAIRS ON MY SIENNA VAN, I HAVE ALMOST SPENT $10,000 FOR REPAIRS WORK AND TOTAL MILEAGE ON MY VAN IS NOT YET REACHED 90K

• 12/19/2017· AIR BAGS

  TAKATA RECALL. THE TOYOTA DEALERSHIP SAYS MY WIFE'S TOYOTA IS NOT SUBJECT TO THE AIRBAG RECALL. YOUR WEBSITE- HTTPS://WWW.NHTSA.GOV/RECALL-SPOTLIGHT/TAKATA-AIR-BAGS LISTS THE VEHICLE AS BEING SUBJECT TO THE RECALL. WHICH IS CORRECT? DOES HER CAR HAVE AN AIRBAG SUBJECT TO RECALL OR NOT? THANKS.

• 12/19/2017· STRUCTURE

  I HAVE HAD A SLIDING DOOR FAILURE, EXACTLY AS DESCRIBED IN NOTIFICATION ZH4 AND ZH5, AND SAFETY RECALL 16V-858. THE REAR SLIDING DOOR WOULD NOT FULLY CLOSE, OR WOULD NOT LATCH, AND WOULD OFTEN RE-OPEN AUTOMATICALLY. THE DOOR EXHIBITED A GRINDING NOISE AND WOULD OFTEN NOT LATCH. THIS ON A VEHICLE JUST OVER 3 YEARS OLD WITH 48,880 MILES ON IT, ALWAYS GARAGED AND NEVER IN AN ACCIDENT. WHEN I THE VEHICLE IN TO THE DEALER ON JUNE 13TH, 2017, THE DEALER REPAIRED THE PROBLEM BY REPLACING THE UPPER DOOR HINGE WHICH APPARENTLY HAD FAILED. I WAS CHARGED $323.46 AND WAS TOLD IT WAS NOT COVERED UNDER MY WARRANTY. AFTER THE RECALL WAS ANNOUNCED, I CONTACTED TOYOTA AND REQUESTED REIMBURSEMENT, WHICH WAS DENIED AS THEY SAID THE CONDITION MY VEHICLE EXHIBITED WAS NOT COVERED BY THE RECALL. I DON'T UNDERSTAND WHY THIS SERIOUS SAFETY DEFECT ON A CURRENT VEHICLE IS NOT COVERED BY TOYOTA WHEN THE SYMPTOM MIRRORS THAT DESCRIBED IN THE CURRENT RECALL.

• 12/14/2016· STRUCTURE

  WHILE STATIONARY IN DRIVEWAY, PASSENGER REAR DOOR INTERMITTENTLY WILL NOT OPEN OR WILL NOT CLOSE. WE HAVE NOTICED THIS AFTER THE VEHICLE HAS BEEN TURNED OFF, AND THE KEY IS NO LONGER IN THE IGNITION. THIS HAS HAPPENED MULTIPLE TIMES. MY SON WILL PUSH THE BUTTON FROM THE INSIDE OF THE VEHICLE, AND ATTEMPT TO USE THE HANDLE ON THE INSIDE OF THE VEHICLE. ON MULTIPLE OCCASIONS WHEN THE DOOR WOULD NOT OPEN, HE HAD TO USE THE DOOR ON THE DRIVER'S SIDE TO GET OUT. THERE HAVE BEEN OTHER TIMES AFTER HE HAS GOTTEN IN THE BACK PASSENGER DOOR, BUT THE DOOR WOULD NOT CLOSE. IT TAKES PUSHING THE BUTTON MULTIPLE TIMES TO GET THE DOOR TO CLOSE. THIS HAS HAPPENED BOTH WHILE THE KEY IS NOT IN THE IGNITION AND THE CAR IS OFF, AND AFTER THE CAR IS STARTED. CLIMATE OUTSIDE HAS VARIED DURING THESE EPISODES AS WELL.

• 12/13/2017· ELECTRICAL SYSTEM

  2013 TOYOTA SIENNA RECALL DATED 11/16. I PURCHASED IT IN 6/17 FROM A TOYOTA DEALERSHIP WITH THE SAFETY ISSUE UNRESOLVED( VEHICLE POWER SLIDING DOOR). WHY IS VEHICLE ALLOWED TO BE SOLD WITH DOCUMENTED SAFETY PROBLEM.

• 12/10/2016· WHEELS

  THE 2013 TOYOTA SIENNA XLE WAS PURCHASED NEW AT LARRY H. MILLER TOYOTA IN SPOKANE, WA. ALL MAINTENANCE WAS PERFORMED AT THE SAME DEALERSHIP ACCORDING TO SCHEDULE, WITH NO PROBLEMS NOTED OTHER THAN EXCESSIVE TIRE WEAR. THE VEHICLE WAS USED FOR NORMAL CITY AND HIGHWAY DRIVING ONLY, NO GRAVEL OR OFF-ROAD USE. DURING THE 25,000 MILES (VEHICLE MILEAGE IS SLIGHTLY LESS) CHECKUP AT THE DEALERSHIP, THE TIRES WERE DISCOVERED TO BE TREAD-BARE WITH METAL THREADS VISIBLE IN IRREGULAR PATTERNS. THIS WAS NOT AN ALIGNMENT ISSUE. THE VEHICLE WAS PURCHASED NEW, AND ALL MAINTENANCE WAS PERFORMED ACCORDING TO SCHEDULE, THEREFORE THE TIRES ARE LIKELY DEFECTIVE. THE TIRES IN QUESTION ARE BRIDGESTONE TURANZA EL400-02 RFT. THERE ARE MANY COMPLAINTS ONLINE ABOUT THIS TIRE GOING TREAD-BARE ON OR BEFORE 20,000 MILES - THIS IS 1/2 TO 1/3 THE NORMAL LIFESPAN OF A TRADITIONAL TIRE AND OWNERS SHOULD BE NOTIFIED OF THE POTENTIAL SAFETY HAZARD AND BE REIMBURSED FOR ASSOCIATED REPLACEMENT COSTS. THE TIRES IN QUESTION HAVE A 6-YEAR WARRANTY ON MANUFACTURER DEFECTS, BUT THE TIRE COMPANY DOESN'T WANT TO PAY TO REPLACE THEM. THE DEALERSHIP HAS ALL THE DOCUMENTATION TO PROVE THE PREVENTIVE MAINTENANCE WORK WAS DONE PROPERLY FROM DAY 1 AND BECAUSE THE VEHICLE WARRANTY DOESN'T COVER TIRES, THE TOYOTA DEALERSHIP REFUSES TO DO THE RIGHT THING. I NOW HAVE A VEHICLE, IN LIKE NEW CONDITION, THAT IS UNSAFE TO DRIVE AND NEITHER THE TIRE MANUFACTURER OR THE VEHICLE MANUFACTURER WILL ACCEPT RESPONSIBILITY. I AM A DISABLED VETERAN, WITH LIMITED MOBILITY, AND ON A FIXED INCOME - ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU.

• 12/02/2024· TIRES

  Two Front Tires 235/55R18 100V wore down to completely unsafe condiotion and had to be replaced. Tires were on vehicle less than 8 months and had less than 10K miles on them.

• 12/02/2015· ELECTRICAL SYSTEM,SEATS

  THIS HAS NOW OCCURRED TWICE AND HAS BEEN REPAIRED MULTIPLE TIMES. THE 1ST TIME HAPPENED A FEW WEEKS AFTER BEING PURCHASED. I WAS TRAVELING APPROX 45-50MPH, BEGAN BREAKING FOR A YELLOW LIGHT WHEN SUDDENLY THE WOMAN IN FRONT OF ME STOPPED SHORT OF THE LIGHT. TO AVOID HITTING HER I HAD TO BREAK FIRM BUT NOT SLAMMING ON THE BREAKS. I STOPPED ABOUT A CAR LENGTH SHORT OF HER AND THEN FELT AN IMPACT. I ASSUMED I HAD BEEN HIT FROM BEHIND BY ANOTHER DRIVER BUT THERE WAS NO CAR THERE. I PULLED INTO A MALL JUST AHEAD AND LOOKED BEHIND THE DRIVERS SEAT TO FIND THE 2ND ROW SEAT, WHERE 10 MINUTES BEFORE MY DAUGHTER HAD BEEN SITTING, HAD COLLAPSED FORWARD, SLID ON THE RAILS AND SLAMMED INTO THE DRIVERS SEAT. THE SEAT WAS LOCKED AND UNABLE TO BE MOVED IN IT'S COLLAPSED POSITION. I SUFFERED EXTREME WHIP LASH AND BACK PAIN. SINCE I WAS IN-ROUTE TO TOYOTA FOR MORE PROBLEMS I WENT TO THE DEALER WHO MOVED THE SEAT BACK AND CLAIMED "MY DAUGHTER MUST HAVE PLAYED WITH IT" AFTER GOING TO A NEW DEALERSHIP AND MONTHS OF TESTING AND BACK AND FORTH TOYOTA REPLICATED THE PROBLEM AND SAID THE RAILS NEEDED TO BE REPLACED BUT NOT THE SEAT. THEY ALSO HAD ME SIGN OFF THAT THEY COULD INSPECT THE PARTS AND TELL ME WHY IT FAILED. THIS NEVER HAPPENED. TWO WEEKS AGO I WAS SLOWING ON A STEEP TWISTING DIRT ROAD TO STOP BEFORE TURNING ON A BRIDGE AND HEAR A SOUND LIKE GOING UP A ROLLER COASTER. CLICK CLICK CLICK. I BRACED BC I KNEW WHAT WAS HAPPENING AND AGAIN MY DAUGHTERS SEAT SLAMMED INTO MINE. THIS TIME NOT ONLY DID THE RAILS FAIL TO STOP THE SEAT BUT IT AGAIN COLLAPSED FORWARD AND THIS TIME THE FOOT REST ALSO UNLOCKED AND LODGED UNDER MY SEAT. LUCKILY I DID NOT HAVE MY DAUGHTER IN THE VAN THIS TIME EITHER. 2.5 YEARS OF REPEATED UNSUCCESSFUL REPAIRS TO VARIOUS PARTS (MOON ROOF 8+)(RADIO/GPS 5+)(SQUEAKING/RATTLING REAR SEATS 5+) LIABILITY REPORT FILED (4TH) WILL CONTACT A LAWYER THIS TIME.

• 11/30/2013· STRUCTURE

  THE SLIDING DOOR WAS OPENING (VIA KEYCHAIN BUTTON), BUT OPENED ONLY HALFWAY BEFORE SLAMMING SHUT VERY QUICKLY. IT WAS LIKE IT THOUGHT IT HIT SOMETHING IN BY THE BACK TIRE, BUT THERE WAS NOTHING THERE. MY DAUGHTER HAD STARTED GETTING INTO THE CAR, SO THE DOOR SLAMMED SHUT ON HER FINGER AND ACTUALLY LATCHED CLOSED WITH HER FINGER STUCK INSIDE. THE DOOR HASN'T WORKED SINCE. THIS "SAFETY FEATURE" BACKFIRED. *TR

• 11/25/2025· UNKNOWN OR OTHER

  I was at a red traffic light. I pressed the brake pedal. The vehicle wouldn't stop. The engine was revving. This happened twice within a month.

• 11/23/2016· UNKNOWN OR OTHER

  I WAS DRIVING MY SIENNA VAN 2013 LAST MONTH IN OCTOBER 2016 AND ALL OF THE SUDDEN, THE SIDE MIRROR ON THE PASSENGER SIDE JUST BROKE WITHOUT ANY REASON. I TOOK THE SIENNA TO DEALERSHIP ON THE SAME DAY, STATING THAT, THE MIRROR WAS DEFECTIVE BUT THE DEALERSHIP STATED, THEY ARE NOT RESPONSIBLE. I CALLED TOYOTA CUSTOMER CARE & EXPLAINED TO THEM BUT THEY DENIED TO REPLACE THE WINDOW FOR ME. I DROVE SO MANY TOYOTA IN THE PAST 10 YEARS AND THIS WAS THE FIRST INCIDENT THAT HAPPENED TO ME REGARDING TO THE SIDE WINDOW FOR THE TOYOTA.

• 11/22/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  MY 2013 TOYOTA SIENNA HAS A RECALL AND A PROBLEM WITH THE SIDE PASSENGER SLIDDING DOOR TOYOTA DEALER SHIP AND FINDLAY IN HENDERSON NEVADA WONT FIX IT..I CALLED THE MANU9THE WONT FIX IT THE WANT ME TO PAY BECOUSE THE MOTOR IS NOT LISTED ..I'M SCARED THAT THE DOOR WILL OPEN WHILE DRIVING AND THAT IT MAY KILL MY SON PLEASE I NEED HELP THANK YOU ..

• 11/21/2020· STEERING,UNKNOWN OR OTHER,SERVICE BRAKES

  WHEN TRAVELING AROUND 30 TO 35 MPH (WELL UNDER SPEED LIMIT) ON DRY CLEAR ROADS, ON LEFT TURNS (OFTEN SLIGHTLY DOWNHILL) SUDDENLY THE VSC AND SLIP/TRAC LIGHTS UP, THE ABS SYSTEM IS ACTIVATED / BRAKES ENGAGE. FOOT IS NOT ON THE BRAKE AND SPEEDS ARE NOT EXCESSIVE. I AM NOT USING RUN-FLAT TIRES, BUT THAT DOESN'T SEEM TO MAKE A DIFFERENCE FOR OTHERS ONLINE. I SEE DOZENS OF SIMILAR COMPLAINTS ONLINE ABOUT THIS SAME THING FROM 2001 TO 2015 SIENNAS. TWO SAY THAT REPLACING RACK & PINION FIXED IT; 1 SAYS IT DOES NOT. THIS STARTED HAPPENING ABOUT 3 MONTHS AGO, BUT IS NOW HAPPENING MORE OFTEN. APPROX 156K MILES. OTHER FIXES THAT HAVE NOT WORKED: REPLACE FRONT SPEED SENSORS, CHANGED ALL PADS AND ROTORS, AND REPLACING THE STEERING ANGLE SENSOR. NONE OF THOSE WORKED. ON PERSON SAYS, "MOST COMMON PROB SEEMS TO BE THE RACK BUSHING WHERE THE RACK IS MOUNTED. THEY WEAR OUT AND CAUSE THE RACK TO MOVE WHEN TURNING...BUSHINGS ARE HARD TO REPLACE SO JUST REPLACE THE RACK AND IT WILL SOLVE THE PROBLEM IF IT IS LOOSE. ( ALTHOUGH ITS A BIT EXPENSIVE) THE YAW SENSOR OR STEERING SENSOR HAS ALSO BEEN THE CULPRIT IN SOME CASES." ANOTHER SAYS, "STEERING LINKAGES COULD BE ANOTHER CULPRIT - CONTROL ARM BUSHINGS WERE SEVERELY WORN AND COULD POTENTIALLY BE ANOTHER SOURCE. ALIGNMENT AND ZERO-POINT CALIBRATION SOMETIMES HELP, BUT NOT FOR LONG." I DON'T FEEL SAFE DRIVING MYSELF OR MY CHILDREN IN THIS CAR, BUT CAN'T AFFORD ANOTHER. AND CAN'T AFFORD A $1K FIX - ESPECIALLY IF OTHERS HAVE THIS ISSUE. WHAT CAN I DO?

• 11/20/2017· ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

  1. FAULTY TK AIRBAGS - I GOT A NOTICE OVER MAIL ABOUT IT. 2. MY SIDE DOOR OPENED DURING DRIVING, I THEN FOUND OUT THERE IS A RECALL FOR SLIDING POWER DOORS (ELECTRIC ISSUE) - I CONTACTED LOCAL TOYOTA DEALERSHIP, BUT THEY SAID THEY CANNOT HANDLE IT IN THE NEXT 5 MONTHS AS THEY HAVE NO PARTS.

• 11/18/2019· ELECTRICAL SYSTEM

  I RECEIVED A RECALL REGARDING THE SLIDING DOORS ON MY TOYOTA NEEDING TO BE REPAIRED DUE TO AN ELECTRICAL DEFECT THAT COULD CAUSE THEM TO OPEN WHILE UNDERWAY. THIS PROBLEM ACTUALLY OCCURRED ON ONE OCCASION SO I IMMEDIATELY CONTACTED THE DEALER AND BROUGHT MY VEHICLE IN FOR REPAIR. ONCE I ARRIVED I WAS TOLD THE REPAIR COULD NOT BE MADE AS I HAD A BRUNO SWING OUT HANDICAPPED SEAT INSTALLED ON THE PASSENGER SIDE FOR MY WIFE. I WAS TOLD THE SEAT WOULD HAVE TO BE REMOVED AND THE VEHICLE RETURNED TO ITS ORIGINAL CONDITION BEFORE THEY WOULD MAKE THE REPAIR. I FEEL IT IS THEIR DEFECT AND THEIR PROBLEM AND CANNOT AFFORD TO HAVE THE SEAT REMOVED SO THEY CAN REMEDY THEIR MISTAKE.

• 11/18/2018· AIR BAGS

  THE PASSENGER AIR BAG LIGHT IS SOMETIMES OFF THOUGH AN ADULT FULL SIZE PASSENGER IS SITTING ON THE SEAT

• 11/18/2017· SEAT BELTS

  THE MID ROW RIGHT SEAT BELT IS ALL THE WAY OUT AND THE SEAT BELT WILL NOT RETRACT. I HAVE TRIED JERKING AND PULLING ALL DIRECTION BUT DOES NOT RETRACT BACK.

• 11/17/2017· AIR BAGS

  TAKATA RECALL MY VEHICLE IS ON THE AIRBAG RECALL LIST. NHTSA RECALL NUMBER IS 16V858. RECALL STATUS IS INCOMPLETE. I'VE CONTACTED MY DEALER A NUMBER OF TIMES FOR AIRBAG REPLACEMENT BUT WAS TOLD THAT THERE'S NO ARRANGEMENT FOR MY VEHICLE'S AIRBAG RECALL. I UNDERSTAND THE DEADLINE FOR CLAIMING IS 27NOV2017 SO I'M FILING THIS COMPLAINT AND LOOK FORWARD TO AIRBAG REPLACEMENT ASAP.

• 11/13/2017· WHEELS

  THIS MINI VAN IS THE ABSOLUTE WORST VEHICLE FOR TIRE WEAR. AT 90,000 MILES, I HAVE PUT ON 5 DIFFERENT SETS OF TIRES. I'VE ROTATED THE TIRE FAIRLY RELIGIOUSLY AT 6-8K MILES AND EVEN THOUGH THE TIRES ARE WEARING EVENLY, THEY WEAR OUT FAST ESPECIALLY ON THE FRONT OF THE VEHICLE. THIS IS AN ENGINEERING DEFECT THAT TOYOTA SHOULD BE HELD ACCOUNTABLE FOR. IT ALSO PUTS THE OCCUPANTS AT RISK OF BLOWOUT AS TIRES ARE WEARING MUCH FASTER THAN IS NORMAL.

• 11/12/2024· STRUCTURE,VISIBILITY/WIPER

  Water leaks to the driver and passenger floor when it rains, it seems a leak is coming from the windshield area, touching the car hood

• 11/11/2014· ENGINE AND ENGINE COOLING

  FROM THE ONSET OF PURCHASE OF A 2013 TOYOTA SIENNA XLE, THE AIR CONDITIONER HAS EMITTED A FOUL ODOR THAT SMELLS LIKE MOLD. NOR WILL THE A/C SYSTEM ADEQUATELY COOL THE VEHICLE UNTIL BEING DRIVEN SOMETIMES AS LONG AS TEN MILES, IF THEN. WE HAVE BEEN TOLD TO TURN OFF THE A/C BEFORE ARRIVING HOME TO ELIMINATE THE ODOR AND GIVEN A TOYOTA PRINT OUT THAT THIS IS A KNOWN PROBLEM THAT IS SPECIFIC TO THE 2013 TOYOTA SIENNA. ON THE LAST SCHEDULED MAINTENANCE FREON WAS ADDED BUT DID NOT ELIMINATE THE ODOR OR IMPROVED THE A/C OUTPUT. THE FOUL ODOR NEVER GOES AWAY WHILE DRIVING AND MAY BE AN ENVIRONMENTAL HAZARD FOR PERSONS WITH A LUNG OR BREATHING CONDITION. THIS IS A TOTALLY UNACCEPTABLE SOLUTION FOR THE RISK OF BEING EXPOSED TO A POTENTIAL DANGEROUS AND UNKNOWN NOXIOUS FUME TO THE OWNER OF THE VEHICLE. *TR

• 11/10/2017· STRUCTURE

  I HAD THE RECENT SLIDING DOOR RECALL DONE BUT MY DRIVER'S SIDE SLIDING DOOR STILL ISN'T WORKING CORRECTLY. AFTER THE FIX THE CAR WAS HARD TO START SOMETIMES, AS IF THE BATTERY WAS GETTING WEAK. I PUT AN AMMETER ON THE POSITIVE LEAD OF THE BATTERY AND NOTICES MINIMAL AMPERAGE UNTIL I STARTED OPERATING THE DRIVER SIDE SLIDING DOOR, THEN THERE WAS A 2.4 AMP DRAW EVEN AFTER THE DOORS WERE CLOSED AND THE CAR WAS LOCKED. THE DOOR ALSO SOMETIMES WILL OPEN WITH A POPPING NOISE AS IF THE DOOR ISN'T LATCHING PROPERLY SOMETIMES. WHILE TESTING, THE DRIVER SIDE SLIDING DOOR GOT TO WHERE IT WOULD NOT OPEN OR CLOSE USING THE OVERHEAD BUTTON, THE DOOR POST BUTTON, OR THE REMOTE DOOR BUTTON. WHILE TRYING TO CLOSE THE DOOR MANUALLY IT WOULD ROLL FOR A SHORT DISTANCE AND STOP. AFTER SITTING A FEW SECONDS I CAN CLOSE IT A LITTLE MORE BUT THEN THE SAME THING WOULD HAPPEN. IT TOOK SEVERAL ATTEMPTS TO GET THE DOOR TO CLOSE. THE PASSENGER SIDE DOOR OPENS AND CLOSES NORMALLY. NO POPPING NOISE AND THE BUTTONS WORK EVEN WHEN THE BUTTONS FOR THE DRIVER SIDE SLIDING DOOR DO NOT.

• 11/08/2017· AIR BAGS

  TAKATA RECALL I WENT TO THE TOYOT DEALER IN CERRITOS CA (AUTO NATION) YESTERDAY, THEY SAID MY CAR HAS NO AIRBAG RECALL PROBLEM IN THEIR SYSTEM HOWEVER I FOUND MY SIENNA HAS THE AIRBAG PROBLEM ON WEBSITE: HTTPS://WWW.AUTOAIRBAGSETTLEMENT.COM/EN/CHECKVIN

• 11/06/2017· STRUCTURE

  2013 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOT BEING REPAIRED IN A TIMELY MANNER. *LD THE CONSUMER STATED THE BACK PASSENGER DOOR WOULD NOT OPEN. IT WAS REPAIRED BUT THE FAILURE RECURRED. UPDATED 11/6/2017*JS

• 11/04/2019· POWER TRAIN

  REAR DIFFERENTIAL MAKING A GROWLING NOISE. WAS TOLD BY TOYOTA THAT THE VISCOUS COUPLER BEARING IS BAD. COST TO REPLACE COUPLER IS FROM $1900.00 TO $3000.00 DOLLARS. CAR ONLY HAD 115000 MILE ON IT WHEN IT STARTED TO MAKE NOISE. BOUGHT A USED REAR END WITH 69000 MILES ON IT AND AGAIN IT TO IS STARTING TO MAKE THE SAME NOISE AT JUST OVER 100000. WHAT IS UP WITH YOUR REAR ENDS. I CAN'T AFFORD ANOTHER ONE. IS THERE A RECALL?THAT REAR END IS ONLY 1YR. OLD. OUT OFF WARRANTY

• 11/02/2023· AIR BAGS

  Sienna had recall on airbags that were fixed. I have a warning dashboard light that says there is an issue with my airbags and the seat belt light is on. According to the dealer there is an issue with the computer board. They purposed to fix the issue at 800.00 dollars. This is a safety issue due to the expensive cost to fix this. The dealer already had to replace the airbags and now there is something wrong with the computer board and currently I do not have airbags.

• 11/02/2017· UNKNOWN OR OTHER

  I RECEIVED A LETTER STATING THAT THERE WAS A RECALL ON MY CARS SLIDING DOOR MECHANISM. RECALL NUMBER 16V-858. I CALLED HANDY TOYOTA IN ST. ALBANS VT TO HAVE THE RECALL REMEDIED. I WAS TOLD THE PARTS WOULD BE ORDERED AND THEY SHOULD ARRIVE IN ABOUT 4 DAYS AND I WOULD RECEIVE A PHONE CALL WHEN THE PARTS ARRIVED. ONE WEEK LATER I STILL HAD NOT RECEIVED A PHONE CALL, I CALLED THE SERVICE DEPARTMENT AND WAS TOLD THE PARTS WERE NOT IN YET IN AND THEY WOULD CALL TOYOTA DEALER TO SEE WHERE THE PARTS WERE. I WAS TOLD I WOULD BE CALLED THE FOLLOWING MONDAY. ANOTHER WEEK HAD PASSED AND NO PHONE CALL. I CALLED HANDY TOYOTA TODAY 11-2-2017 AND SPOKE TO JAMIE IN THE PARTS DEPARTMENT. HE TOLD ME I WAS NOT IN THERE SYSTEM, ONLY FOR A CAR I HAD PURCHASED THERE 9 YEARS AGO. HE INFORMED ME THAT THE PART HAD NEVER BEEN ORDERED. IN ORDER TO GET THE PART NEEDED HE WOULD NEED MY VIN NUMBER TO GET THE CORRECT PARTS. THE PEOPLE I HAD PREVIOUSLY SPOKEN WITH NEVER ASKED ME FOR A VIN NUMBER AND BOTH PEOPLE HAD ASSURED ME THE PARTS HAD BEEN ORDERED. JAMIE HAS ASSURED ME THAT HE HAS ORDERED THE PARTS AND THEY SHOULD ARRIVE IN ABOUT 4 DAYS. THE SERVICE I RECEIVED WAS NON EXISTENT. IT SEEMS THAT THE FIRST 2 PEOPLE I SPOKE WITH WERE EITHER VERY POORLY TRAINED OR SIMPLY UNTRUTHFUL.

• 10/29/2016· UNKNOWN OR OTHER

  BOTH POWER SLIDING DOORS HAVE FAILED DUE TO THE CABLE ASSEMBLY. ONE DOOR THE CABLE SNAPPED. THE OTHER DOOR THE CABLE GOT STUCK.

• 10/26/2015· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  BRAKES LOCKED UP WHILE TRYING TO LEAVE A PARKING LOT. MANY WARNING LIGHTS CAME ON INCLUDING VSC, ABS, AND TRACTION CONTROL AND THE COMPUTER SAID NEEDS IMMEDIATE SERVICE. THE TOYOTA SERVICE MANAGER SAID THEY'VE NEVER SEEN THIS AND THAT THE ACTUATOR NEEDS REPLACED. I'VE NOTED THAT THERE ARE 2 OTHER INSTANCES OF THIS ISSUE AND HOPE THAT THIS SAFETY ISSUE WILL BE INVESTIGATED. THE NHTSA CAMPAIGN NUMBER: 14V054000 THAT DISCUSSES: "AN ELECTRICAL COMPONENT WITHIN THE ACTUATOR MAY EXPERIENCE AN INCREASED RESISTANCE RESULTING IN THE ILLUMINATION OF VARIOUS WARNING LIGHTS, INCLUDING THOSE FOR THE VEHICLE STABILITY CONTROL (VSC) SYSTEM, ANTILOCK BRAKE SYSTEM (ABS), AND TRACTION CONTROL SYSTEM." I'VE HAD THIS HAPPEN THREE TIMES OVER THE PAST FOUR MONTHS. I'VE TAKEN IT TO THE SHOP AND THEY'VE RESET THE CODE AND COULD NOT FIND THE ISSUE. IT KEEPS COMING BACK. I BELIEVE THE 14V054000 NEEDS TO BE EXPANDED TO INCLUDE MY VEHICLE

• 10/24/2016· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. AFTER STARTING THE VEHICLE, IT INDEPENDENTLY ACCELERATED. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED, THE STEERING WHEEL SEIZED, AND THE BRAKES DID NOT FUNCTION. THE VEHICLE WAS ABLE TO STOP AFTER THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

• 10/24/2015· VEHICLE SPEED CONTROLCrash

  TONIGHT AROUND 1950 HRS., WHILE ATTEMPTING TO PARK MY VEHICLE IN A PARKING COVER, I LOST CONTROL OVER MY TOYOTA SIENNA 2013 DUE TO UNEXPECTED ACCELERATION. THE VEHICLE ACCELERATED SUDDENLY AND AS A RESULT I HIT AND RUN OVER THE CURB. I TRIED TO APPLY THE BRAKE PADDLE WITH ALL OF MY STRENGTH WITHOUT ANY SUCCESS. TWO OF MY CHILDREN WERE FRIGHTENED BECAUSE OF THIS ACCIDENT. IF IT WASN'T FOR THE CURB IN FRONT OF MY VEHICLE, MY VEHICLE WOULD HAVE STRUCK/HIT THE APARTMENT BUILDING IN FRONT OF ME.

• 10/21/2025· ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 83,535, and after researching the Carfax Report, the contact discovered that the mileage was 332,216.

• 10/21/2020· POWER TRAIN

  THE REAR DIFFERENTIAL IS CAUSING A WHIRLING SOUND. THE SOUND ONLY OCCURS WHEN THE VEHICLE IS ON DRIVE. I DON'T HEAR THE SAME HIGH PITCHED WHIRLING SOUND WHEN THE CAR IS IN REVERSE. THIS IS A COMMON PROBLEM WITH THIS GENERATION OF SIENNA. TOYOTA HAS A RECALL FOR THIS ISSUE ON THE RAV 4 BUT NOT THE SIENNA.

• 10/21/2019· ELECTRICAL SYSTEM

  THE VAN STARTED FINE THIS MORNING. DROVE THE KIDS TO SCHOOL. THE VAN STARTED AGAIN JUST FINE. MADE A STOP ON THE WAY BACK HOME, AND THE VAN WOULD NOT START. PASSERBY GAVE A JUMP AND IT STARTED AFTER ABOUT 10 MINUTES OF CHARGING. THE BATTERY HAD COMPLETELY DRAINED...EVEN THE RADIO WASN'T WORKING.

• 10/21/2016· SUSPENSION,STRUCTURE

  BACK DOOR SHOCK.

• 10/19/2017· STRUCTURE

  TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER'S SIDE SLIDING DOOR OPENED. THE CONTACT STOPPED THE VEHICLE AND SWITCHED THE DOOR TO MANUAL OPERATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE CONTACT TOOK THE VEHICLE TO THE DEALER (GREENFIELD TOYOTA, GREENFIELD, MA, 413-772-0231), BUT THE FAILURE WAS NOT REMEDIED DUE TO A HANDICAP SEAT THAT WAS INSTALLED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE HANDICAP SEAT REMOVED BEFORE THE RECALL REMEDY COULD BE PERFORMED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

• 10/19/2017· STRUCTURE

  WHILE DRIVING HOME FROM THE TOYOTA DEALERSHIP FOLLOWING ROUTINE MAINTENANCE MY DRIVERS SIDE SLIDING DOOR OPENED WHILE TRAVELING AT SPEED. I WENT ONLINE AND LEARNED THERE IS A SAFETY RECALL ISSUED FOR MY VEHICLE FOR THIS PROBLEM. I CALLED THE DEALERSHIP AND SCHEDULED A VISIT TO HAVE THE PROBLEM FIXED. WHEN I ARRIVED THEY REFUSED TO MAKE THE REPAIR BECAUSE I HAD A BRUNO HANDICAPPED SEAT INSTALLED SO THAT MY WIFE, WHO IS HANDICAPPED, COULD ENTER AND EXIT THE VEHICLE. THEY SAID I WOULD HAVE TO HAVE THE SEAT REMOVED BEFORE THEY COULD MAKE THE REPAIR. I CONTACTED THE COM[PANY THAT INSTALLED THE SEAT WHO SAID IT WOULD COST A MINIMUM OF $500 TO REMOVE AND REINSTALL THE SEAT. IT IS TOYOTA'S DOOR THAT IS DEFECTIVE AND I FEEL THEY SHOULD BE RESPONSIBLE FOR ANY COSTS FOR REPAIR. THEIR RECALL NOTICE ALSO STATES REPAIRS WILL BE MADE AT "NO CHARGE" TO THE CUSTOMER.

• 10/19/2016· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR DRIVER'S SIDE SLIDING DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

• 10/17/2019· FUEL/PROPULSION SYSTEM

  WHEN VEHICLE IS IN MOTION AND I TAKE MY FOOT OFF THE ACCELERATOR TO COAST TO YIELD TO ONCOMING TRAFFIC, BUT THEN SEE MY WAY CLEAR TO ACCELERATE INTO TRAFFIC AND PUT MY FOOT ON THE GAS TO ENTER THE TRAFFIC FLOW, MY VEHICLE STALLS AND WON'T ACCELERATE. WHERE NORMAL ACCELERATION AND "PICK UP" WOULD ENABLE ME TO ENTER TRAFFIC SAFELY, THERE HAVE BEEN NUMEROUS OCCASIONS WHEN I HAVE ALMOST BEEN HIT BY OTHER VEHICLES. MY VEHICLE HAS BEEN IN MOTION ON CITY STREETS OR ENTRY RAMPS, SLOWING, THEN ATTEMPTING TO JOIN TRAFFIC WHEN I SEEMED TO HAVE PLENTY OF ROOM TO ACCELERATE, EXCEPT MY VEHICLE HAS STALLED..ENGINE DIDN'T QUIT RUNNING, JUST COULDN'T "GET GAS" TO GO. HAVE TAKEN IT TO MY LOCAL DEALER TWICE AND WAS TOLD THEY COULD FIND NOTHING WRONG; IT WAS A COMPUTER "MATTER" TRYING TO ADJUST TO MY DRIVING HABITS. THIS DID NOT SEEM TO BE A TRANSMISSION LINKAGE, THERE WAS NO JERKING. VEHICLE JUST WOULDN'T ACCELERATE. HAPPENED ON NUMEROUS OCCASIONS.

• 10/16/2014· ELECTRICAL SYSTEM

  OUR FRONT RIGHT DOOR SENSOR PROVIDES FALSE READINGS. THE DOOR SENSOR STATES THAT THE DOOR IS OPEN WHEN IT IS NOT. THE DOOR SENSOR GOES ON AND OFF. EVEN THOUGH THE DOOR IS SEALED SHUT, IT IS EXTREMELY ANNOYING BECAUSE OF THE OF NOISE AND VISUAL ALERT THAT STATES THAT THE DOOR IS SUPPOSEDLY NOT SHUT. *TR

• 10/11/2013· VISIBILITY

  THE AIR COMING OUT OF THE VENT AS SOON AS I START THE CAR SMELLS LIKE A DIRTY WET TOWEL. THIS SMELL WILL LAST ABOUT 10-15 MINUTES IF I TURN OFF THE AC. TOYOTA SAID THIS IS NOTHING ABNORMAL FROM ANOTHER OTHER SIENNA. *TR

• 10/10/2021· TIRES

  YOKO TORNANTE 235/55 R 14, released belt on passenger rear tire in June 2021. Tired bought and installed October 2017, tires have 75,000 mileage rating. Tire had less than 31,000 miles on it at failure. No warning lights or alerts; tire inspected at Island Tire in Marathon, Florida on trip from Virginia. Caught issue prior to any injury. Issue took place on vacation from Virginia. Second failure of tires on Drivers front and passenger front in September 2021 for released belt. Yoko Tornante 135/55 R 14. Appears to be bad batch of tires.

• 10/10/2021· TIRES

  YOKO TORNANTE h/v 235/55 R 18 released belt on Drivers front and passenger front during September 2021; mileage at time is 85850, mileage at install was 54380. tires had 31,470 on them at failure with a 75,000 rating. Previous failure of: YOKO TORNANTE 235/55 R 14, released belt on passenger rear tire in June 2021. Tired bought and installed October 2017, tires have 75,000 mileage rating. Tire had less than 31,000 miles on it at failure. No warning lights or alerts; tire inspected at Island Tire in Marathon, Florida on trip from Virginia. Caught issue prior to any injury. Issue took place on vacation from Virginia. Second failure of tires on Drivers front and passenger front in September 2021 for released belt. Yoko Tornante 135/55 R 14. Appears to be bad batch of tires.

• 10/10/2021· AIR BAGS

  SRS Airbag check issue. Last few days, my car has been showing following symptoms 1) Day 1: SRS airbag check warning is flashing on the display. The passenger airbag is always OFF regardless of the passenger being seated or not. 2) Day 2: SRS airbag check warning goes away, but passenger seat airbag is always ON regardless of anyone sitting or not. Also the seat belt chime is sounded for the passenger seat. 3) Day 5: SRS airbag check warning comes back and passenger airbag is OFF. (same as Day 1). The auto mechanic says there is a code about Occupant classification system that is malfunctioning. Dealer wants to charge me a lot of money just to get it inspected and diagnosed. The car has not been in any collision. This seems like totally Toyota's design and part reliability issue. In no condition the driver or passenger safety should be compromised in such manner. Yet Toyota dealership is not standing behind their mfg commitment to safe driving experience.

• 10/10/2013· STRUCTURE

  THIS CAR WAS PURCHASED JUST 14 DAYS AGO AND HAS BEEN IN THE SHOP FOR 4 DAYS OUT OF THAT. IT WAS RAINING OUTSIDE AND WHEN I GOT INTO THE CAR NOTICED THAT WATER WAS LEAKING FROM THE BODY STRUCTURE BETWEEN THE WINDOWS AND WINDSHIELD NEAR THE DRIVERS SEAT. IT WAS DRIPPING CONTINUOUSLY AND I TOOK MY CAR TO SERVICE CENTRE. WOULD HAVE BEEN GLAD IF THERE WAS A WAY ON THIS SITE TO UPLOAD THE PICTURES TO SHOW THE REAL ISSUE. *TR

• 10/06/2019· SEAT BELTS

  SEAT BELT BUCKLE WILL NOT LATCH ON DRIVERS SIDE FRONT SEAT

• 10/05/2021· VEHICLE SPEED CONTROL,ENGINE

  This is to advise you of a safety issue with our 2013 Toyota Sienna XLE Minivan having a V6 (3.5L) engine. Our vehicle currently has 118,169 miles on it and has been well maintained. This vehicle was purchased new and is operated primarily in Florida where we live. Over the last 6 - 10 months on three occasions our Sienna Minivan suddenly lurched forward as the engine revved up. On all three occasions, I had to take quick action and with significant force press the brake pedal as well as place the minivan in neutral and then into park in order to stop our minivan from surging forward and hitting the car in front of me. On all three occasions, my right foot was on the brake pedal when this occurred and on two of the three occasions, our minivan was slowly accelerating from either a stopped position or a very low speed (5 mph or less). On one of the occasions I was approaching an intersection with a stop sign and our minivan was decelerating to a stop when the engine revved up and the minivan surged forward. This occurred as our minivan was going approximately 5 - 10 mph. There were no warning lamps, messages, or other symptoms prior to any of these incidents. I have reported this condition to our local Toyota Dealer but they said they could not duplicate the issue during their test drive. This is a serious safety condition and one that could result in a serious accident with injuries particularly if the driver is not quick to react to this unexpected condition.

• 09/30/2021· AIR BAGS

  Despite a full sized adult sitting in the passenger seat, the AIRBAG OFF light remains on at all times.