Overall rating (best variant)
Safety ratings
2013 Toyota Avalon Hybrid 4 DR FWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (3)
- VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRINGCampaign 13V505000 · 17/10/2013
Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."
Risk: A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.
- AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULECampaign 20V024000 · 17/01/2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Risk: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Fix: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
- FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKINGCampaign 15V728000 · 03/11/2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
Risk: A vehicle that unexpectedly brakes increases the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
Owner complaints
Most-reported areas
- STRUCTURE25
- VEHICLE SPEED CONTROL22
- VISIBILITY/WIPER21
- UNKNOWN OR OTHER21
- ELECTRICAL SYSTEM14
- AIR BAGS13
- SERVICE BRAKES12
- VISIBILITY9
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2013· ELECTRICAL SYSTEM,AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V442000 (AIR BAGS, ELECTRICAL SYSTEM , EQUIPMENT) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 12/28/2020· AIR BAGSCrash
TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT DEPRESSSED THE BRAKES BECAUSE THE VEHICLE AHEAD STALLED. THE CONTACT WAS ABLE TO COMPLETE STOP BUT THE VEHICLE BEHIND HIM WAS UNABLE TO STALLED CRASHING INTO THE REAR OF VEHICLE. WHICH CAUSED THE FRONT OF THE FRONT OF THE CONTACT VEHICLE TO RUN IN THE REAR OF THE CAR AHEAD OF HIM. THE CONTACT STATED THE AIR BAGS FAILED TO DEPLOY, AND NO WARNING LIGHT ILLUMINATED FROM VEHICLE. THE CONTACT SUSTATINED BACK PAIN, AND BUMP ON THE HEAD AND NECK STRAIN , THE CONTACT DAUGHTER SUSTAINED CHEST INJURY AND HIS SON HAD TOOTH INJURY CAUSING BLEEDING FROM THE MOUTH. THE CONTACT WAS NOT AWARE OF ANY OTHER INJURIES FROM THE OTHER DRIVERS. MEDICAL ASSISTANCE WAS RECEIVED AT THE SCENE BUT THE CONTACT DECLINE GOING TO THE HOSPTIAL TIL THE NEXT DAY. THE VEHILCE WAS TOWED TO LOCAL MECHANIC WHO DEEMED THE VEHICLE WAS TOTAL LOSS. A POLICE REPORT WAS FILED. THE DEALER OR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
- 12/28/2015· TIRES
SIDEWALL OF TIRE SHOWED A BUBBLE AFTER 24,000 MILES ON A 2013 TOYOTA AVALON DISCOVERED BY DEALER ON ROUTINE MAINTENANCE. CONTACTED MICHELIN AND THEY SENT ME TO A DEALER THAT BUMPED UP THE PRICE $25 OVER THE PRICE THE DEALER QUOTED AND ONLY OFFERED 20% CREDIT. I BELIEVE THE SIDEWALL IS A MANUFACTURING DEFECT. I HAVE PHOTOS THAT I CAN SEND. THESE TIRES ARE A DANGER TO THE REINING PUBLIC AND NEED TO BE RECALLED BEFORE DEATH OR A SERIOUS INJURY RESULTS FROM THE SIDEWALL.
- 12/26/2013· VISIBILITY,EQUIPMENT
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR WINDOW WAS DISTORTED, CAUSING HIS VISIBILITY TO BE MINIMIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS COMPLIANT WITH STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7,000. UPDATED 03/05/14*LJ *TR
- 12/24/2020· VEHICLE SPEED CONTROL,VISIBILITY/WIPER
I JUST PURCHASED A 2013 TOYOTA AVALON FROM CARMAX. DURING THE NEXT SEVERAL DAYS OF DRIVING I HAD OBSERVE THE FOLLOWING. ONE. THE REAR WINDOW IS DISTORTED AND WILL NOT COME CLEAN NO MATTER WHAT I ATTEMPT TO USE TO BE ABLE TO HAVE A CLEAR VISIBILITY. I ALSO HAVE NOTICED THAT WHILE IN A STOP POSITION, WHEN BEGINNING TO ACCELERATE THE VEHICLE HESITATES AND I HAVE TO TAKE MY FOOT OFF THE GAS PEDAL AND REAPPLY TO ACCELERATE. I HAVE A SEVEN DAY RETURN POLICY NO QUESTIONS ASKED. BUT I REALLY LOVE THIS CAR IN BEEN WAITING TO FIND THAT PARTICULAR COLOR EXTERIOR AND INTERIOR WHICH IS BLACK LEATHER. I CALLED TOYOTA AND THEY COULD NOT FIND ANY RECALL OR OTHER PROBLEMS WITH THIS.
- 12/23/2024· Chest Clip, Buckle, Harness
Straps, yes The straps do not stay tight and do not keep my child restrained Yes After checking the straps on the car seat they become loose no longer restraining my child in her seat
- 12/23/2015· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .....UPDATED 02/11/16 *BF... UPDATED 05/14/18*JB *CN
- 12/17/2016· VEHICLE SPEED CONTROL
TAKATA RECALL A RECALL WAS MADE ON THIS VEHICLE IN OCTOBERT OF 2015 REPLACEMENT PARTS ARE NOT AVAILBLE NEARLY HAD FOUR BAD ACCIDENTS ON A HIGHWAY GOING TO CHICAGO THE RADAR CRUISE CONTROL IS SUPPOSED TO SLOW THE CAR WHEN YOU GET TO CLOSE TO THE CAR IN FRONT OF YOU. ON CERTAIN OCCASION THIS DOES NOT HAPPEN.
- 12/08/2014· AIR BAGS
I PURCHASED THE USED VEHICLE FROM CORWIN TOYOTA IN FARGO, ND. AFTER PURCHASING THE VEHICLE I RETURNED THREE TIMES FOR REPAIRS. WHEN I BROUGHT THE VEHICLE IN FOR SERVICE THE THIRD TIME IN SIX WEEKS I FOUND OUT THAT TWO RECALLS WOULD ALSO BE TAKEN CARE OF. I WENT ON LINE TO FIND OUT WHAT THE RECALLS WERE FOR. ONE OF THEM WAS NHTSA RECALL ID 13V442. THIS RECALL IS ABOUT A DRAIN HOSE CLOGGING THAT COULD ULTIMATELY CAUSE THE AIR BAGS TO ACTIVATE DUE TO THE MALFUNCTION OR TO POSSIBLY NOT ACTIVATE IN AN ACCIDENT. THE RESULT COULD BE SERIOUS INJURIES OR DEATH TO THE OCCUPANTS OF THE CAR. THIS RECALL WAS INITIATED IN THE SUMMER OF 2013. THE DEALER(CORWIN) TOOK THIS CAR IN ON TRADE IN OCTOBER OF 2014 AND THEN SOLD IT TO ME. WHY WOULD THEY SELL A CAR WITH A KNOWN RECALL WITHOUT FIXING IT. ESPECIALLY ONE THAT COULD CAUSE SERIOUS INJURY/DEATH? WHY IS THIS ALLOWED? *TR
- 12/07/2023· UNKNOWN OR OTHER,LANE DEPARTURE
I have a tacky dashboard which has a glare on the dashboard hindering vision while driving. I understand is a recall however not for 2013 avalons. I’m a senior which make more difficult for to drive my care comfortably. I would like Toyota to approve the repair for my car. I’ve been a loyal customer for 25 years Sincerly
- 12/03/2014· TIRES
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR LIGHT WAS CONTINUOUSLY ILLUMINATED AFTER THE TIRES WERE INFLATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TIRES WERE ROTATED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,500.
- 11/23/2015· POWER TRAIN
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT STATED THAT A TECHNICIAN UPGRADED THE FUEL; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
- 11/21/2013· STRUCTURE,VISIBILITY/WIPER
SUNLIGHT IS REFLECTED INTO THE EYES OF THE DRIVER AND FRONT SEAT PASSENGER FROM THE INTERIOR TRIM. THIS BRIGHT REFLECTION NOT ONLY MAKES IT DIFFICULT TO SEE AT TIMES, THE SUNLIGHT CAN CAUSE DAMAGE TO THE RETINA AND CORNEA. THE LIGHT COMES FROM MANY DIFFERENT PARTS OF THE CAR SO IT IS IMPOSSIBLE TO CONSTANTLY SHIELD WITH OUR HANDS WHILE DRIVING. WE KEEP THE SUNROOF CLOSED. IT DOES NOT MATTER IF THE SUN IS DIRECTLY OVERHEAD OR AT AN ANGLE BECAUSE THERE ARE SO MANY AREAS THAT REFLECT THE LIGHT. WE NOTICED THIS PROBLEM WITHIN THE FIRST WEEK OF PURCHASE. WE CONTACTED THE DEALER AND MANUFACTURER. WHILE THEY INITIALLY SEEMED WILLING TO HELP, IT IS OBVIOUS FROM THEIR SILENCE, THAT THEY HOPE THE PROBLEM WILL GO AWAY. THERE ARE NUMEROUS CONDITIONS SUCH AS MACULAR DEGENERATION, CATARACTS, AND PTERYGIUM, CAUSED BY EXPOSURE TO BRIGHT SUNLIGHT IN THE EYES AND ARE CONCERNED ABOUT THE DAMAGE THAT COULD RESULT FROM THIS CONSTANT EXPOSURE. IT WOULD BE GREAT IF THE MANUFACTURER WOULD CORRECT THE DESIGN FLAW IN OUR CAR. *TR
- 11/20/2015· UNKNOWN OR OTHER
ROAD NOISE VERY LOUD AND DISTRACTING. AFTER SOME INVESTIGATING ON MY OWN I FOUND THE PROBLEM WAS COMING FROM THE LEFT AND RIGHT OUTSIDE MIRRORS. TOOK TO DEALER AND THEY FOUND NO ISSUES.SO I CAME BACK HOME AND DID SOME RESEARCH ON INTERNET AND FOUND OTHERS HAVING SAME COMPLAINT. THE MIRROR HOUSINGS WERE CHANGED ON MODELS AFTER 8/2013 (HAD RIBS ADD TO HOUSING) RETURN TO DEALER AND THEY CHANGED TO THE NEWER HOUSINGS AND THE NOISE WENT AWAY.
- 11/06/2013· STRUCTURE
I WENT THROUGH A CAR WASH THE OTHER DAY AND WHEN THE CAR WAS BEING DRIED BY THE BLOWER, SOME WATER CAME IN THROUGH THE SUNROOF. I TOOK THE CAR TO THE TOYOTA DEALER WHERE I BOUGHT IT AND THEY DID A HIGH PRESSURE WATER TEST. THEY SAID NOTHING WAS THE MATTER. IT WAS EXPLAINED TO ME THAT THEY COULD HAP[PEN WHEN YOU DRIVE THROUGH THE CAR WASH. I IMMEDIATELY FILED A COMPLAINT WITH TOYOTA AND THEY ADVISED THAT I HAVE ANOTHER DEALER LOOK AT IT. I HAVE AN APPOINTMENT MONDAY 11/11. WE WILL SEE WHAT HAPPENS. *TR
- 11/04/2013· VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT HE COULD NOT SEE THROUGH THE REAR WINDOW BECAUSE IT WAS DISTORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,700.
- 10/21/2013· VISIBILITY
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A CONSTANT GLARE FROM THE DASHBOARD, AFFECTING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE CONTACT BELIEVED THE FAILURE TO BE A SERIOUS SAFETY ISSUE SINCE HE WAS UNABLE TO SEE APPROACHING VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT HE WAS UNABLE TO ALTER THE DESIGN OF THE VEHICLE. HOWEVER, THE TECHNICIAN OPTED TO CLEAN THE DASHBOARD AND WINDSHIELD AS A TEMPORARY REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 767. UPDATED 11/20/13*CN
- 10/21/2013· ELECTRICAL SYSTEM,AIR BAGS
RE:REPORT RECEIPT DATE: OCT 17, 2013 NHTSA CAMPAIGN NUMBER: 13V442000 COMPONENT(S): AIR BAGS , ELECTRICAL SYSTEM , EQUIPMENT TOYOTA NEEDS TO CORRECT THE DEFECTIVE DRAIN LINE. THE CONDENSATE THAT IS NOT DRAINING OUT OF THE EVAPORATOR IS ENCOURAGING THE GROWTH OF MOLD IN THE EVAPORATOR WITH AN ACCOMPANYING OBNOXIOUS ODOR. COULD THE MOLD BE A TOXIC MOLD? THE ROOT PROBLEM NEEDS TO BE SOLVED. *TR
- 10/20/2016· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
WHILE DRIVING WESTBOUND ON THE MUSKOGEE TURNPIKE (HWY 351), AT MILE MARKER 20, THE CRUISE CONTROL SHUT OFF, VEHICLE STABILITY ICON CAME ON, CHECK ENGINE LIGHT BEGAN FLASHING. THE CAR ALSO LOST POWER AND RAN ROUGH. PULLED OVER, SHUT OFF VEHICLE. AFTER RESTARTING, THE CAR RAN FINE. THIS HAS HAPPENED TWICE, OCTOBER 3RD AND OCTOBER 17TH IN 2016. THIS VEHICLE IS EQUIPPED WITH A KEYLESS REMOTE. ADDITIONALLY, THIS HAPPENED NEXT TO A CELL PHONE TOWER ON THE NORTH SIDE OF THE HIGHWAY. IT DOES NOT OCCUR WHILE TRAVELING THE OPPOSITE DIRECTION ON THE HIGHWAY. *TR
- 10/10/2020· POWER TRAIN
CAR STARTED HAVING TRANSMISSION PROBLEMS WITH A DELAYED ENGAGEMENT OR SLIPPAGE WHEN SHIFTING INTO FIRST GEAR. THIS USUALLY HAPPENED ONCE OR TWICE A WEEK AFTER THE CAR HAD BEEN PARKED. IT THEN BEGAN TO OCCUR MORE FREQUENTLY. TOOK CAR BACK TO DEALER NORTHTOWN TOYOTA AMHERST, NY AND THEY CHANGED THE FLUID AND UPDATED SOFTWARE. CAR RAN OK FOR 2 WKS, THEN STARTED SLIPPING AGAIN A FEW TIMES PER WEEK WITH A DELAY WHEN SHIFTING INTO FIRST GEAR. THIS HAPPENS AFTER THE CAR WAS PARKED. TOOK CAR INTO CONTINENTAL TRANSMISSION 909 HERTLE AVE, BUFFALO NY WHERE THEY DID A DIAGNOSTIC AND PULLED THE TRANSMISSION OUT AND FOUND THAT THE UTILITY PUMP HAD FAILED AND THERE WAS SOME DAMAGE TO THE GEARS AND OTHER PARTS. OPTIONS WERE A REBUILD ($3800USD) OR REPLACEMENT NEW TRANSMISSION ($6200USD). CURRENTLY HAVING THE TRANSMISSION REBUILT. CAR HAS 22,300 MILES ON IT, IS OUT OF WARRANTY (7 YRS OLD) AND THE TRANSMISSION HAS TO BE REBUILT/REPLACED.
- 10/09/2019· AIR BAGS,SEAT BELTSCrash
TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED A PARKED VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AIR BAG DID NOT DEPLOY AND THE FRONT DRIVER'S SEAT BELT DID NOT RETRACT DURING THE IMPACT. AS A RESULT, THE CONTACT'S HEAD STRUCK THE WINDSHIELD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED A FRACTURED RIGHT HAND, MULTIPLE LACERATIONS ON HIS FOREHEAD THAT REQUIRED 29 STITCHES, NECK PAIN, WHIPLASH, AND A CONCUSSION. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE EMERGENCY ROOM FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
- 10/09/2015· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
MY 2013 TOYOTA AVALON WIRING HARNESS WAS CHEWED ON BY A RODENT . IT CAUSED PROBLEMS WITH THE RUNNING OF THE VEHICLE , THE TRACTION CONTROL , THE CRUISE CONTROL AND WAS OPERATING ON 5 CYLINDERS . THE DEALERS REPAIR SHOP SAID THAT A RODENT EAT THROUGH THE WIRES AND TOYOTA WOULD NOT WARRANTY THIS PROBLEM . THE CAR WAS PARKED IN MY DRIVEWAY NEXT TO ANOTHER TOYOTA PRODUCT THAT IS A 2006 AND HAS NEVER BEEN CHEWED . I HAVE DRIVEN TOYOTA'S SINCE 1988 AND HAVE NEVER HAD THIS TO HAPPEN . I THINK TOYOTA SHOULD BE RESPONSIBLE FOR THE DAMAGE IF THEY ARE PUTTING ANY TYPE EDIBLE PRODUCT IN THE VEHICLES THEY PRODUCE .
- 10/09/2014· STRUCTURE
THE MAIN ISSUE WITH THIS VEHICLE IS THE HEADLINER COMING DOWN, IT HAS BEEN TO 2 DIFFERENT TOYOTA DEALERS FOR REPAIR, AND TO DATE IT IS STILL NOT CORRECTED. I WAS TOLD BY THE LAST DEALERSHIP, THAT THEY CAN NOT FIX IT ANYMORE, IT IS TAKING AWAY FROM THERE MAN HOURS. THIS ISSUE HAS BEEN FILED IN A COURT SETTING, AWAITING A COURT DATE. THIS ISSUE IS GOING TO CAUSE HARM TO SOMEONE SOON, AND TOYOTA IS AWARE OF THIS ISSUE. *TR
- 10/09/2013· STRUCTURE
I HAD WENT TO MY LOCAL DEALERSHIP PLAZA TOYOTA IN BROOKLYN NY TO HAVE THEM TAKE A LOOK AT THE REAR HEADLINER THAT HAD BEEN COMING DOWN. I WAS TOLD THAT MY APPOINTMENT WAS TOO LATE IN THE EVENING SO I HAD TO SET AN EARLIER APPOINT WHICH WOULD BE THE FOLLOWING MONDAY AFTER THE HOLIDAY. I DROPPED MY CAR OFF AT ABOUT 9AM ON JULY 8TH AND PICKED IT UP ABOUT 6:30PM THAT DAY ONLY TO HAVE BEEN TOLD THAT THEY ROTATED THE TIRES...WHICH WAS LAUGHABLE BECAUSE I WAS NEVER CALLED AND TOLD THAT THE PROBLEM WITH MY REAR HEADLINER COULD NOT BE FIXED THAT DAY. I WAS TOLD BY MY SERVICE ADVISER THAT THEY NEEDED APPROVAL FROM THE DISTRICT MANAGER BECAUSE THE REPAIRS WERE QUITE COSTLY AND IT TAKES UP TO 30 DAYS IN MOST INSTANCES TO GET APPROVAL. I IMMEDIATELY FILED A COMPLAINT WITH TOYOTA HEADQUARTERS AND NYC BBB. THE DEALERSHIP CALLED ME BACK IN A FEW DAYS AND ASSURED ME THAT THE PROBLEM WOULD BE FIXED WHEN I CAME BACK IN THE COUNTRY FROM VACATION. I CONTACTED THE DEALERSHIP IN MID AUGUST ONLY TO HAVE BEEN TOLD THAT THE REPAIRS WERE DENIED BECAUSE THE PICTURES SHOW THAT THE HEADLINER WAS TAMPERED WITH AND VOIDED THE WARRANTY. I AGAIN FILED ANOTHER COMPLAINT WITH TOYOTA HEADQUARTERS AND NYC BBB ONLY THIS TIME I WAS GIVEN THE OPPORTUNITY TO GO TO ARBITRATION WITH NATIONAL CENTER FOR DISPUTE SETTLEMENT. I ALSO HAVE CORRESPONDENCE FROM THE DEALERSHIP VIA VOICEMAIL AND THE RESPONSE THEY GAVE BBB THAT I VOIDED THE WARRANTY. THE FUNNY THING ABOUT THIS IS WHEN THE DEALERSHIP RECEIVED NOTIFICATION THAT I HAD REQUESTED AN ARBITRATION THEY IMMEDIATELY STARTED TO CALL MY PHONE EVERY DAY FOR 2 CONSECUTIVE WEEKS BECAUSE THEY KNOW THEY WERE WRONG TO DENY MY CLAIM AND FIX THE CAR FOR FREE. NOW THEY ARE FACING THE FACT THEY MAY HAVE TO GIVE ME A FULL REFUND FOR THE VEHICLE OR A COMPARABLE CAR.....IDIOTS. *TR
- 10/07/2023· ENGINE
The Cylinder head gasket in the engine has failed and is now leaking coolant under the body of the car. This has been inspected by a certified Toyota Dealership and has been maintained by one since we bought the car. There were no warning signs or problems with the car other than feeling off (sounding slightly different than normal) so we went to get an oil change and inspection done on the vehicle. This car was just serviced three months prior for regular maintenance and the vehicle had no indicated issues at that time and was inspected again by the same Toyota Dealership. The vehicle is available for inspection. This issue seems to have started very suddenly without warning and will cause severe engine damage in my vehicle if not replaced soon.
- 10/07/2019· VISIBILITY/WIPER
THE REAR WINDOW SHADE AUTOMATICALLY RAISED ITSELF AND IS STUCK IN THE EXTENDED POSITION. IT MAKES A LOUD SOUND FOR ~20 SECONDS WHENEVER THE CAR IS PUT INTO REVERSE OR WHENEVER YOU ATTEMPT TO RETRACT THE SHADE. THIS IS A SAFETY HAZARD AS IT MAKES IT MORE DIFFICULT TO OBSERVE TRAFFIC THROUGH THE REARVIEW MIRROR, PARTICULARLY AT NIGHT.
- 10/07/2013· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
WHILE PULLING INTO A HEAD ON PARKING PLACE; SUDDENLY THE CAR ACCELERATED, JUMPED THE CURB, CROSSED THE SIDEWALK AND THE FRONT WHEELS WENT A FOOT OR SO INTO THE GRASS. APPLIED THE BRAKES AND THE CAR STOPPED. *TR
- 10/01/2019· UNKNOWN OR OTHER
HEADLINER AT THE TOP OF THE REAR WINDOW IS FALLING DOWN MAKING IT A SAFETY HAZARD WHILE LOOKING IN MY REAR VIEW MIRROR.
- 09/29/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
THE REAR POWER SUNSHADE, WHICH IS STANDARD EQUIPMENT ON THE LIMITED MODEL, RAISES ON ITS OWN AND WON'T GO BACK DOWN CAUSING LOW VISIBILITY. THERE IS NO WAY TO MANUALLY LOWER IT EITHER
- 09/21/2023· STRUCTURE,UNKNOWN OR OTHER
Water is filling up in my trunk not sure how it is getting in . Have noticed a lil water stains along back top of lining. I started smelling a stail water smell when I found a puddle of water under my spare tire . Im extremely worried with winter coming again . Not to mention there is a battery locate in truck as well. So I feel completely unsafe. I have recently had noticed hybrid battery going from high to low then all of sudden died. Had to purchase a new battery. Please is this normal?someone help before it rains again and something terrible happens
- 09/21/2023· ELECTRICAL SYSTEM
I have a electrical issue going on with the driver side headlight. I have had to change the headlight over 3 times now . Seems to go out with in a month or two. While doing my own research Toyota has also changed the light bulb for the old owner more then 3 times. It has only been the driver side headlight that is being affected. I'm a lil worried that at any time a electrical fire or something else bad will happen. So at this time i haven't had new bulb installed. I'm just to nervous. So it's hard at times to see at night fall when driving. The contact stated there is some water buildup underneath the tire in the trunk. The water is entering somehow near the back top right inside and ending in the very bottom of my truck under the tire. There is water damage on the top right corner of of the panel on the inside.
- 09/20/2019· VEHICLE SPEED CONTROLCrash
2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE UNINTENDED ACCELERATION CAUSED A CRASH INTO A WALL AND ANOTHER VEHICLE. THE AIBAGS DEPLOYED. THE DRIVER AND TO PASSENGER RECEIVED MINOR CUTS AND BRUISES. THE VEHICLE WAS TOTALED. *JS
- 09/20/2013· STRUCTURE,SEATS
ONE WEEK (7/11/13) AFTER PURCHASING A BRAND NEW AVALON, NOTICED A SAG IN THE HEADLINER TOWARDS THE REAR WINDSHIELD. AFTER LOOKING CLOSER, THE HEADLINER IS DROOPING TOWARDS THE REAR WINDSHIELD AS WELL AS A NOTICEABLE GAP NEAR THE MOON ROOF. TOOK BACK TO DEALER AND THEY ORDERED A NEW PART. ABOUT 8/27/13, TOOK BACK TO DEALER BECAUSE THE SEAT PANEL ON THE DRIVER SIDE SEAT WAS FALLING OFF. 9/13/13, DEALER INSTALLED A NEW HEADLINER. PICKING UP ON 9/18/13 AFTER A NEW HEADLINER WAS INSTALLED, THE GAP REMAINS AT THE MOON ROOF AREA AND ONE OF THE BACK PANELS WAS NOT IN PLACE. THE DEALER WAS STILL WAITING FOR SEAT BACK PANEL PART AND WAS NOT ABLE TO REPLACE THE SEAT BACK PANEL. 9/18/13 - LEFT IT AT THE DEALER SINCE HEADLINER ISSUE IS STILL NOT RESOLVED AND THE SEAT BACK PANEL IS STILL NOT FIXED. I'M AFRAID THE CAR WILL NEVER BE LIKE NEW AND I'M AFRAID EVEN ANOTHER NEW HEADLINER WILL STILL HAVE ISSUES. I BELIEVE IT'S A SERIOUS DESIGN FLAW. AFTER PURCHASING IT NEW ON 7/3/13, DROOPING HEADLINER AND SEAT BACK PANEL FALLING OFF, IS NOT PRESENTABLE AND APPROPRIATE TO DRIVE SINCE I USE MY CAR FOR BUSINESS. I HAVEN'T BEEN ABLE TO ENJOY MY NEW CAR AND NOW I'M DRIVING A COROLLA AS MY LOANER CAR. *TR
- 09/17/2019· VEHICLE SPEED CONTROL,SERVICE BRAKESCrash
MY VEHICLE WHILE HOLDING THE BRAKE (STATIONARY) AT A STOP SIGH, THE VEHICLE ACCELERATED AND HIT THE BACK OF THE CAR IN FRONT.. FOR 5 DAYS IT WORKED AND THE FOLLOWING WEDNESDAY IT ACCELERATED AGAIN ( IN MOTION) WHILE PARKING IN THE HANDICAP SPACE AT IDLE SPEED AND BRAKES. TOYOTA MOTOR NORTH AMERICA, INC. SENT ME A LETTER THAT STATED THAT THEY COULD NOT FIND ANY PROBLEM WITH THE VEHICLE. THEIR INSPECTOR CALLED ME AND TOLD ME THE CAR WORKED GREAT AND THE MASTER WARNING SIGNAL WAS NOT FLASHING NOR BUZZING AND HE WOULD SEND ME A COPY OF THE COMPUTER PRINT OUT BUT IT WAS NEVER SENT. I DID GET SOME KIND OF A RECORD BUT IT COULD NOT BE COPIED, I TOOK A PICTURE OF IT BUT IT IS IN SOME TYPE CODE( A COMPUTER FILE) THE TEST CONSISTED OF A ACCELERATION AND STOPPING TEST 22 DAYS AFTER THE 1ST INCIDENT, THE CAR WORKED WELL FOR THE DAYS BETWEEN THE INCIDENTS. THE MASTER WARNING SIGNAL WAS FLASHING AND BUZZING, INSTRUCTIONS WAS TO STOP THE CAR AND HAVE IT TOWED TO A DEALER THEY DESCRIBED ONE INCIDENT , I DON'T KNOW WHICH INCIDENT THEY CHECKED FOR THERE WERE TWO INCIDENTS 5 DAYS APART. THE REPORT IS A SHAM I CAN SEND YOU A COPY OF THEIR LETTER. TEXT A COPY OF THIS COMPUTER INFO OR FORWARD THE E-MAIL WITH THE COMPUTER INFO THAT I COULD NOT COPY WITH MY COPIER. I DON'T UNDERSTAND ANY OF THE COMPUTER INFO.. *JS
- 09/17/2017· UNKNOWN OR OTHER
REAR WINDOW IS DISTORTED MAKING IT IMPOSSIBLE TO SEE CLEARLY, WHILE SUNLIGHT DISABLES THE BACK UP CAMERA SO I'M NOT ABLE TO CLEARLY IDENTIFY PEDESTRIANS. I'VE OWNED 5 TOYOTAS SINCE 2005 BUT THIS ONE IS THE WORST AND UNSAFE VEHICLE I'VE EVER OWNED.
- 09/12/2016· VEHICLE SPEED CONTROL
DYNAMIC CRUISE CONTROL TURN ITSELF OFF OR APPLIES BRAKES THIS HAS HAPPENED MULTIPLE TIMES ON TANGENT SECTIONS WITH NO VEHICLES IN FRONT - HIGHWAY SPEED (70 MPH). THERE IS A SERIES OF BEEPS AND THE CAR SLOWS GRADUALLY OR ABRUPTLY. DASHBOARD INDICATOR SHOWS THERE IS A VEHICLE IN FRONT BUT NO VEHICLE IS PRESENT - FALSE POSITIVE. TOOK VEHICLE TO TOYOTA DEALER AND HE STATED THAT WHEN PCS WAS DISABLED IT WOULD REMEDY THE PROBLEM. IT DID NOT. RETURNED TO TOYOTA DEALER - HE CHECKED WITH TOYOTA CORPORATE AND THEY HAVE NO RECORD OF ANY PROBLEMS LIKE THIS. PROBLEM NORMALLY OCCURS ON LONGER TRIPS AFTER DRIVING 2-3 HOURS. DYNAMIC CRUISE CANNOT BE RESET FOR AN HOUR OR TWO. YOU MUST EITHER DRIVE MANUALLY OR USE NORMAL CRUISE CONTROL MODE FOR AN HOUR OR TWO AND THEN YOU CAN RETURN TO DYNAMIC CRUISE CONTROL. ERROR HAS NOW OCCURED AT LEAST 6 TIMES SINCE PCS HAS BEEN DISABLED AND 3X BEFORE IT WAS DISABLED. DATE BELOW IS THE LATEST OCCURENCE.
- 09/08/2014· ENGINE AND ENGINE COOLING
PER THE TOYOTA SERVICE DEPARTMENT, THE DRAIN HOSE FOR THE AIR CONDITIONING CONDENSER IN MY 2013 TOYOTA AVALON MAY BECOME CLOGGED CAUSING WATER TO ACCUMULATE AT THE BOTTOM OF THE AIR CONDITIONING CONDENSER UNIT HOUSING. THE ACCUMULATED WATER MAY THEN LEAK THROUGH A SEAM IN THE HOUSING ONTO THE AIR BAG CONTROL MODULE POTENTIALLY RESULTING IN A SHORT CIRCUIT OF THE MODULE. THEY SAY TOYOTA WILL NOT FIX THIS PROBLEM. *TR
- 09/05/2013· VISIBILITY,STRUCTURE
COMPLAINT: SUN GLARE REFLECTION COMING FROM DASHBOARD, SAFETY ISSUE, SIMILAR TO NETS. ON 04/01/13, JAMES FEWEL TOYOTA NATIONAL HQ, DOCUMENTED MY DASH GLARE ISSUE UNDER FILE #[XXX]: ON 3-16-2013, WE PURCHASED A 2013 AVALON FROM COGGIN TOYOTA JACKSONVILLE. IT HAS FL LEGAL WINDOW TINTING. THE DASH'S CHROME TRIM CAUSES A GLARE ISSUE ON A SUNNY DAY, CAUSING BRIGHT GLARE DUE TO THE AMOUNT OF DASHBOARD TRIM THAT IS SILVER/CHROME. IT IS A SAFETY ISSUE WHEN THERE IS SO MUCH GLARE COMING FROM THE DASH AREA. WHAT IS TOYOTA'S RECOMMENDATION IS TO RECTIFY THE ISSUE? ON 05/21/13, [XXX], SERVICE DIRECTOR, TOYOTA AVENUES, RESPONDED: [XXX], I FORWARDED YOUR PICTURES TO OUR TECH DEPT AS WELL AS SUBMITTED A PRODUCT QUALITY CASE. RESPONSE BACK FROM MANUFACTURER HAS BEEN THAT THERE IS NOTHING THAT CAN BE CHANGED AT THIS TIME TO KEEP THE GLARE COMING OFF OF THE CHROME TRIM PANELS. THE REF FOR THE DEALER PRODUCT REPORT IS CASE # [XXX] IF YOU WISH TO CALL THE CUST SPT CENTER TO UPDATE YOUR CASE. THANK YOU, [XXX], TOYOTA AVENUES [XXX]. ON 05/22/2013 [XXX] AT TOYOTA HQ RESPONDED: [XXX], WE ARE SORRY FOR THE CONCERNS THIS CONDITION HAS CAUSED AND HAVE FORWARDED YOUR EMAIL TO A CASE MANAGER HERE IN OUR DEPT. THE CASE MANAGER WILL CONTACT YOU VIA PHONE BEFORE THE END OF BUSINESS, MAY 23, 2013. WE HAVE DOCUMENTED YOUR EMAIL AT OUR NATIONAL HQ UNDER FILE #[XXX]. ON 05/23/2013 RECEIVED A CALL FROM TOYOTA CASE MANAGER [XXX], SO I SENT HIM PICTURES SHOWING THE GLARE ISSUE. THERE WAS NEVER ANY FURTHER COMMUNICATION FROM TOYOTA HQ ON IT. BOTTOM LINE: TOYOTA NEEDS TO COME UP WITH A FIX TO THIS SAFETY ISSUE, REPLACING ALL THIS GLOSSY CHROME WITH SOMETHING NON-REFLECTIVE. PUTTING CHROME IN THE DASH AREA WAS A POOR DESIGN. MY WIFE OFTEN FEELS SICK, DUE TO THE WAY THIS GLARE HURTS HER EYES. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 09/01/2014· STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPERFire
WHILE DRIVING THE VEHICLE AT APPROXIMATELY 45 MPH ON A CLEAR SUNNY DAY THE WINDSHIELD WIPERS TURNED ON AND BEGAN TO OPERATE AT FULL SPEED AND WOULD NOT RESPOND AT ATTEMPTS TO STOP THEM. THE HORN STARTED GOING OFF WITH ALARM NOISES IN THE VEHICLE. THE SMELL OF AN ELECTRICAL ODOR AND WHITE SMOKE BEGAN TO ENTER THE CABIN THROUGH THE DASH. ATTEMPTS TO PULL THE VEHICLE OVER WERE PREVENTED AS THE STEERING WHEEL LOCKED. THE BRAKES WOULD NOT RESPOND OR WORK DESPITE STEPPING ON THEM WITH BOTH FEET AND ATTEMPTING TO PUMP THEM. THE VEHICLE WAS STILL TRAVELING ON THE ROAD AND DOWN A HILL WITH NO ELECTRICAL, STEERING, OR POWER FUNCTION OF THE VEHICLE. AS THE VEHICLE SLOWED THE PASSENGER JUMPED OUT. FIRE BEGAN TO COME THROUGH THE DASH AND UPON THE DRIVER OPENING HIS DOOR FIRE ALSO CAME INTO THE CABIN FROM BENEATH THE VEHICLE. THE DRIVER JUMPED OUT JUST BEFORE THE VEHICLE CAREENED DOWN AN EMBANKMENT AND EXPLODED 3 TIMES. *TR
- 08/30/2014· ELECTRICAL SYSTEM,AIR BAGS
RECEIVED RECALL NOTICE FROM TOYOTA, MARCH 2014 REGARDING INTERNAL SHORT CIRCUITING OF THE INTEGRATED CIRCUITS ON THE ELECTRONIC CONTROL MODULE. CONTACT TOYOTA SEPT 2014 REGARDING WHEN THIS WOULD BE FIXED. THE CUSTOMER SUPPORT REPRESENTATIVE DID NOT KNOW. I BELIEVE TOYOTA HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME, THAT BEING 7 MONTHS FROM MARCH TO SEPTEMBER. I AM FILLING A VEHICULAR SAFETY COMPLAINT THAT TOYOTA HAS NOT ADDRESSED THE RECALL IN A TIMELY MANNER WHICH COULD CAUSE INADVERTENT DEPLOYMENT OF THE AIR BAGS OR SEAT BELT PRETENSIONERS CAUSING INJURY. *TR
- 08/26/2019· UNKNOWN OR OTHER
HEADLINER NEAR THE REAR WINDOW IS FALLING DOWN BLOCKING PART OF THE REAR VIEW FROM THE REAR VIEW MIRROR.
- 08/26/2019· UNKNOWN OR OTHER
THE REAR WINDOW SHADE (WHICH SHOULD AUTOMATICALLY GO DOWN WHEN YOU PUT THE CAR IN REVERSE) WAS STUCK IN THE UP POSITION WHICH MADE IT DIFFICULT TO SEE CLEARLY WHEN BACKING UP ALSO AT NIGHT. TOYOTA SAID IT WAS NOT WARRANTIED AND THAT THEY WOULD NOT BE RESPONSIBLE FOR THE COAST $1400 TO REPLACE A BAD MOTOR EVEN THOUGH I SAID IT WAS A SAFETY HAZARD. IN THE END I PAID $395.58 TO HAVE THE MOTOR DISCONNECTED SO I COULD SEE CLEARLY OUT THE BACK WINDOW.
- 08/19/2014· STRUCTURE,VISIBILITY/WIPER
I AM WRITING ABOUT MY 2013 TOYOTA AVALON, THERE IS ONE REALLY BAD DESIGN FLAW!!! THE ACCENT CHROME AROUND THE CONTROLS AND AIR CONDITIONER VENTS REFLECT THE SUNLIGHT INTO THE EYES OF THE DRIVER AND FRONT PASSENGER, AND IT IS BLINDING. THE BLINDING REFLECTION MAY CAUSE ACCIDENTS AND/OR DIRECT INJURY TO THE EYES SUCH AS RETINA, CORNEA DAMAGE AS WELL AS ANY OTHER EYE DAMAGE AS A RESULT OF BRIGHT SUNLIGHT. I HAVE TRIED THE DARKEST/PROTECTIVE EYEWEAR THAT I CAN PURCHASE BUT THE REFLECTION STILL COMES THROUGH BLINDING. I HAVE ALSO HAD THE DARKEST WINDOW TENT ALLOWED BY LAW INSTALLED (PURCHASED AT THE DEALERSHIP). I HAVE CONTACTED THE DEALERSHIP AND TOYOTA DIRECTLY BUT HAVE HAD NO OFFER FOR A SOLUTION. THIS IS A SIMPLE TO FIX WITH A REPLACEMENT PIECE OF DASH CHROME IN A NON-REFLECTIVE COLOR SUCH AS A FLAT BLACK, WOOD-GRAIN, OR BRUSHED METAL COLOR. A CUSTOM DESIGNED DASH AREA SHADE SHOULD ALSO OFFER A SOLUTION. I HAVE VERIFIED THAT THERE HAVE BEEN MANY OTHER COMPLAINTS THROUGH AN INTERNET SEARCH. *TR
- 08/16/2019· PARKING BRAKE,SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE REVERSING OUT OF THE DRIVEWAY, THE EMERGENCY BRAKE AUTOMATICALLY ENGAGED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS TIMES AND SPEEDS. THE VEHICLE WAS TAKEN TO TOYOTA OF DES MOINES (1650 SE 37TH ST, GRIMES, IA 50111, (515) 276-4911) WHERE IT WAS DIAGNOSED THAT THE BRAKE INJUNCTION WITH THE LEFT TURN SINGLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,500.
- 08/16/2013· STRUCTURE,SEATS
THE HEADLINER IS FALLING IN MY CAR. I HAVE WAITED A MONTH TO GET THE PROBLEM FIXED YET IT HAS NOT BEEN FIXED. THE BACK OF MY CHAIR IS ALSO FALLING. *TR
- 08/12/2013· STRUCTURE,SEATS,VISIBILITY/WIPER
VERY UPSET TOYOTA CUSTOMER, PURCHASED SHOWROOM 2013 TOYOTA AVALON WITH HEADLINER IN THE REAR DROOPED DOWN. THIS IS BRAND NEW...I WAS TOLD THAT PROBABLY SOME KIDS HAVE PULLED THE HEADLINER DOWN WHILE IN SHOWROOM. WAITING FOR RESOLUTION I DECIDED TO READ ON COMMON PROBLEMS AND LONE BEHOLD! TOYOTA, YOU HAD BETTER GET THIS FIXED IMMEDIATELY BEFORE THERE IS AN ACCIDENT DUE TO HEADLINER OBSTRUCTING THE DRIVERS VIEW. HOW FAST THIS IS RESOLVED IS GOING TO DETERMINE HOW I SPEAK ABOUT TOYOTA AND FUTURE PURCHASES! GET AFTER IT! NEXT UP, SEAT BACK COVERS ALSO WAS BLAMED ON KIDS IN SHOWROOM PULLING THEM DOWN. I LOOKED AT THE DESIGN AND SEE HOW SORRY THE ENGINEERING IS. TOYOTA, NEED FIX AS SOON AS POSSIBLE.. A GOOD ONE! I WILL REPORT THIS TO THE NEWS IF NOT RECTIFIED. *TR
- 08/09/2016· VEHICLE SPEED CONTROL
IN 2013 I BOUGHT A TOYOTA AVALON LIMITED SEDAN. BEFORE THE FACTORY WARRANTY WAS EXPIRED, A CLIP HOLDING THE DRIVERS FLOOR MAT IN PLACE BROKE. I TOOK IT INTO THE DEALERSHIP AND WAS TOLD IT WAS NOT COVERED AND THE REASON IT WAS NOT IS BECAUSE 'I AM GETTING IN AND OUT OF MY CAR THE WRONG WAY' THEY PUT THE CLIP BACK IN BUT DID NOT REPAIR THE UNDERLYING CARPET ISSUE. I ASKED FOR THEM TO SHOW ME A WRITTEN MANUAL OR TO AT LEAST DEMONSTRATE WHAT IT IS I WAS DOING WRONG AND I ALSO ASKED IF THEY WERE WATCHING ME GET IN AND OUT OF MY CAR FOR THEM TO HAVE THIS INFORMATION. THEY WERE UNABLE TO ANSWER ANY OF THESE QUESTIONS BUT STILL REFUSED TO FIX THE ISSUE. FLASH FORWARD AND I GET A PRE-COLLISION SYSTEM RECALL. TOYOTA HAS NO SOLUTION SO THEY TURN OFF THE ENTIRE SYSTEM. NOW I HAVE NO COLLISION MITIGATION WHEN THE FLOOR MAT CLIP COMES LOSE AGAIN. THE MAT IS UNDER THE BREAK PEDAL AND I CANNOT FULLY DEPRESS THE BRAKE PEDAL. THE PRE-COLLISION SYSTEM IS TURNED OFF SO NO HELP THERE. I MANAGED TO REACH DOWN AND PULL THE FLOOR MAT OUT FROM UNDER THE BRAKE PEDAL AND STOP INCHED AWAY FROM ANOTHER VEHICLE. I FEEL THAT TOYOTA HAS NEEDLESSLY PUT MY WELFARE AT RISK AND TRIED TO BLAME ME, AND THE WAY I INGRESS AND EGRESS THE VEHICLE, ADDITIONALLY IT HAS BEEN NEARLY A YEAR SINCE THEY TURNED OFF MY PRE-COLLISION SYSTEM. I PAID $4000 IN UPGRADE FEES TO GET THAT SYSTEM.
- 08/05/2016· UNKNOWN OR OTHER
PCS RECALL NOV 2015. VEHICLE TAKEN IN AND TEMPORARY BYPASS MADE (5 FEB 2016). RECEIVED WORD IN JUNE THAT A FIX WAS AVAILABLE. WAS TOLD PARTS NOT AVAILABLE. IT IS AUG AND PARTS STILL NOT AVAILABLE. SINCE THIS IS A SAFETY ISSUE I WAS TOLD NOT TO TAKE LONG TRIPS UNTIL IT IS FIXED. UNACCEPTABLE
- 08/03/2013· SEAT BELTS
SEAT BELT ON DRIVERS SIDE HUNG UP WHEN PULLED OUT TO ATTACH IT TO THE SEAT LATCH. WILL NOT RETRACT BACK INTO THE COMPARTMENT IN THE VEHICLE BODY. HANGING LOOSE. WILL NOT ADJUST TO YOUR BODY. WOULD NOT LOCK UP IN CASE OF AN ACCIDENT. *TR
- 08/02/2018· VISIBILITY/WIPER
MY REAR WINDOW SHADE HAS STOPPED FUNCTIONING. IT IS IN THE UP POSITION AND IS IMPOSSIBLE TO SEE BEHIND ME UNLESS FULL SUN IS PRESENT. THIS IS A CONSTANT SITUATION.