2013 Subaru Legacy

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2016· SERVICE BRAKES

  ELECTRONIC PARKING BRAKES- MALFUNCTION CAUSING THE ELECTRONIC PARKING BRAKES TO BECOME STUCK AND WILL NOT DISENGAGE CAUSING THE VEHICLE TO BE IMMOBILE.

• 11/27/2013· STEERING

  TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT STATED THAT THE TELESCOPIC STEERING WHEEL WOULD NOT LOCK INTO POSITION. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE STEERING WHEEL SHAFT WAS REPLACED. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V194000 (STEERING). THE FAILURE MILEAGE WAS 12,000.

• 11/18/2018· FUEL/PROPULSION SYSTEM

  2013 SUBARU LEGACY PREMIUM RECALL OIL CONSUMPTION LIGHT COMES ON AFTER OIL CHANGES WHEN PARKED AND DRIVING

• 11/18/2014· AIR BAGS,SEAT BELTS,SEATS

  ON 01/17/14, THE AIR BAG LIGHT CAME ON AND CAR WAS TAKEN TO SUBARU DEALER. DEALER VERIFIED CONDITION AND PERFORMED RE-CALIBRATION OF THE AIR BAG SYSTEM. THIS CLEARED THE AIR BAG. ON 01/21/14, THE AIR BAG LIGHT CAME ON AND THE CAR HAD 10611 MILES. CAR WAS TAKEN TO DEALER AND TECH VERIFIED AND STATED THERE WAS A SHORT IN THE RIGHT SEAT FRAME. SEAT FRAME WAS ORDERED AND REPLACED. ISSUES SOLVED FOR A FEW DAYS. ON 01/24/14, THE AIR BAG CAME ON AGAIN AND VEHICLE HAD 10929 MILES. CAR WAS TAKEN TO DEALER AND TECH VERIFIED AND FOUND THERE WAS A SHORT IN THE DETECTION MODULE AND STATED CAR WAS UNSAFE. DEALER PROVIDED A LOANER WHILE THE CAR WAS IN SHOP WAITING FOR PARTS. ON 02/07/14, THE AIR BAG LIGHT CAME ON AGAIN WITH 12,052 MILES. DEALER FOUND RIGHT FRONT SEAT BUCKLE WAS NOT STAYING CORRECTLY CONNECTED TO THE WIRE HARNESS. ON 11/17/14. THE AIR BAG LIGHT CAME ON AND CAR WAS TAKEN TO DEALER. DEALER STATED THEY WILL CONTACT SUBARU TO FIND OUT EXACTLY WHY THIS KEEPS HAPPENING. CARS AIR BAG LIGHT GOES ON AND OFF. *TR

• 11/15/2016· POWER TRAIN

  ABOUT MID SEPTEMBER MY SON TOOK THE CAR IN DUE TO A NOISE HE HEARD, WAS ADVISED THAT IT WAS THE SERPENTINE BELT & NEEDED TO BE REPLACED. HAD THE RECOMMENDED SERVICE DONE..HEARD NOISE AGAIN AND RETURNED CAR, WAS ADVISED "TECH CAN NOT DUPLICATE NOISE". TOOK CAR BACK 3RD TIME AND MADE TECH GET INTO CAR WITH HIM TO GO FOR RIDE..TECH NOW HEARS NOISE AND ADVISES MY SON TO LEAVE THE CAR, YOU'LL HAVE IT BACK IN AN HOUR. A COUPLE HOURS LATER HE GETS A CALL ADVISING THAT THEY COULDN'T DIAGNOSE THE PROBLEM AND WOULD CONTACT A FIELD ENGINEER TO RESPOND TO THIS DEALERSHIP AND WOULD GIVE HIM A LOANER CAR. WHEN ASKED OVER THE PHONE WHETHER HE COULD DRIVE HIS CAR HE WAS ADVISED THE "CAR WAS UNSAFE". WE WERE ADVISED THAT THE TRANSMISSION PROBLEM WAS DIAGNOSED OVER THE PHONE WHEN WE WENT TO PICK UP THE LOANER CAR. WHEN ASKED IF WE ARE GETTING A REFUND FOR A REPLACEMENT BELT THAT WAS NOT BAD WE WERE ADVISED THAT "THERE WAS A KNOWN PROBLEM WITH THE BELTS BUT THERE WAS NO RECALL". NOISE WOULD START AT 15MPH AND ABOVE.

• 11/03/2018· UNKNOWN OR OTHER

  TAKATA RECALL : I WAS DRIVING DOWN A HIGHWAY JUST DOING ROUGHLY 55 TO 60 MPH AND THE CAR REVS UP AS IF I HAD PUT IT INTO NEUTRAL. I PULLED OVER IMMEDIATELY BECAUSE IT WOULDN'T ENGAGE ANY GEAR. IT STARTED WHINING REALLY BAD TO WHERE PEOPLE ASKED CONCERNINGLY WHAT WAS MAKING IT SOUND THAT WAY TOWARDS THE BEGINNING OF THE YEAR AND JUST EXCEEDED UNTIL THIS INCIDENCE. 6 MONTHS AGO I HAD THE TRANSMISSION FLUID FLUSHED AND REPLACED FOR A HIGHLY FEW HUNDRED DOLLARS. THIS SHOULDN'T OF HAPPENED TRUTHFULLY AND OTHER FAMILY AND FRIENDS IT SEEMS ODDLY STRANGE. NOT TO MENTION I HAVE NEVER RELIEVED A LETTER ABOUT THE EXTENDED WARRANTY OF THE TRANSMISSION PROBLEMS. NOW THE WARRANTY IS EXPIRED AS ITS ALL NEW NEWS TO ME. IF I'D KNOWN OF THE RECALL I WOULD'VE TAKEN MY VEHICLE TO THE DEALERSHIP TO HAVE IT MAINTENANCED BECAUSE I DEFINITELY KNEW IT SEEMED TO BE MORE THAN NEEDING THE TRANSMISSION FLUID CHANGED. TO BEAT IT ALL SHOULDN'T I HAVE BEEN ADDRESSED ABOUT THE TRANSMISSION FROM THE DEALERSHIP WHEN I HAD THEM DO THE FLUID EXCHANGE AND BOUGHT BRAND NEW TIRES? I FEEL AS IF I HAVE BEEN "CHEATED" OUT OF A RECALL AND IT REALLY UPSETS ME AS I'M A SUBARU LOVER. CAN I PLEASE HAVE HELP? THIS IS UNFAIR...

• 10/25/2013· STRUCTURE,UNKNOWN OR OTHERCrash

  AS I DROVE MY VEHICLE INTO A PARKING SPACE WITH A CONCRETE BUMPER AT THE HEAD, JUST AS IT WAS READY TO STOP, IT SUDDENLY LUNGED FORWARD OVER THE CONCRETE BUMPER AND FINALLY CAME TO A STOP WHEN THE BACK WHEELS MADE CONTACT WITH THE CONCRETE BUMPER AND THE IGNITION WAS TURNED OFF. A VERY FRIGHTENING EXPERIENCE. AM NOT COMFORTABLE DRIVING THIS CAR FOR FEAR OF ANOTHER SIMILAR OCCURRENCE. *TR

• 10/19/2021· ENGINE

  I received a recall letter about problem with the Engine, They did to Tess at 1200 miles each but the car runs out of oil between 25 and 3000 mile every time but they did nothing about it

• 10/18/2022· POWER TRAIN

  Faulty transmission, erratic gear shifting and now it seems the transmission is no longer working, mileage on vehicle is not even 130,000.

• 10/13/2014· ENGINE AND ENGINE COOLING

  THE ISSUE IS WITH THE OIL CONSUMPTION. I PURCHASE A 2013 SUBARU LEGACY LIMITED IN JANUARY 2014 WITH JUST OVER 12,100 MILES ON IT . I WOULD DO A FULL SYNTHETIC OIL CHANGE REGARDLESS BUT THIS MAKE/MODEL/YEAR REQUIRES FULL SYNTHETIC. THE 0W FULL SYNTHETIC IS WICKED EXPENSIVE TO BEGIN WITH. I HAVE BROUGHT THE CAR IN 3 TIMES IN THE 10 MONTHS I HAVE OWNED IT FOR AN OIL CONSUMPTION TEST AND OF COURSE I AM TOLD THERE IS NOTHING WRONG. I HAVE HAD ISSUES WITH IT SUCKING UP OIL ON OTHER OCCASIONS, I JUST DIDN'T HAVE TIME TO BRING IT IN BECAUSE I TRAVEL FOR WORK SO I DUMPED A QUART IN MYSELF ON THOSE OCCASIONS. I EVEN LEAP FROGGED THE DEALERSHIP AND WENT STRAIGHT TO SUBARU OF AMERICA AND AGAIN WAS TOLD THERE IS NOTHING WRONG WITH THE NEW VEHICLES OIL CONSUMPTION AND THEY JUST EAT MORE OIL (BTW, I DID SAVE THAT EMAIL). I DISAGREE, I DRIVE ROUGHLY 3000-6000 MILES PER MONTH AND I HAVE AN ISSUE WITH THE OIL LIGHT COMING ON AFTER 3000 MILES. MAYBE IF IT WERE RUNNING REGULAR OIL; BUT IT REQUIRES FULL SYNTHETIC. SO EITHER THE DEALERSHIP IS PUTTING REGULAR OIL IN A CAR THAT REQUIRES A SYNTHETIC OIL OR SUBARU IS HIDING SOMETHING. EITHER WAY I WILL GET TO THE BOTTOM OF IT AND IF I FIND OUT THEY ARE HIDING SOMETHING, THEN THEY CAN TALK TO MY ATTORNEY AND THE NEWS MEDIA. FRIDAY, OCTOBER 10, 2014 I DROVE 799 MILES FOR WORK AND WAS HALFWAY HOME OF A 4 HOUR COMMUTE AND THAT STUPID LIGHT CAME ON AGAIN AND BEGAN BLINKING EVERY TEN MILES OR SO. THE CAR IS GOING IN TOMORROW BECAUSE I DON'T HAVE THE TIME TO BRING IT IN BEFOREHAND; AND IT'S BEEN ROUGHLY 3000 MILES SINCE THE LAST OIL CHANGE. *TR

• 09/25/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT TOOK THE VEHICLE TO BE SERVICED AT HEUBERGER SUBARU (1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, 719-475-1920) FOR TRANSMISSION FAILURE. INITIALLY, THE DEALER WOULD NOT COVER THE COST OF THE REPAIR DUE TO THE WARRANTY EXPIRING; HOWEVER, THE MANUFACTURER WAS NOTIFIED AND ULTIMATELY AGREED TO SERVICE THE VEHICLE UNDER WARRANTY. SINCE THEN, THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER FOR NEARLY TWO MONTHS. THE DEALER INFORMED THE CONTACT THAT THE ECU UNIT AND GEAR SHIFTER WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE REPAIR WOULD COST $1,900. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V297000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,128.

• 09/23/2014· ENGINE

  LOW OIL WARNING LIGHT CAME ON. TOOK VEHICLE TO DEALER. THEY TOLD ME IT WAS NORMAL. AT 10,500 MILES, SAME THING HAPPENED. LIKE CLOCKWORK, EVERY 3,000 MILES THE LIGHT GOES ON AND I'M DOWN AT LEAST A QUART OF OIL. THIS HAS HAPPENED EVERY 3,000 MILES SINCE THEN. I'VE BEEN DRIVING FOR 50+ YEARS AND HAVE NEVER HAD ANY VEHICLE, FOREIGN OR DOMESTIC, USE A QUART OF OIL EVERY 3,000 MILES NO MATTER HOW OLD OR NEW THE CAR WAS. BEING TOLD THIS IS "NORMAL" IS RIDICULOUS. THERE MUST BE FLAW IN THE 2.5L BOXER ENGINE PRODUCED BY SUBARU. *TR

• 09/21/2023· UNKNOWN OR OTHER

  While driving the vehicle, there was a loud "clunk" from the front-end. After that, during turns there is a lot of scraping, banging and popping noises. During braking, the car veers toward the right. The car is very unstable going around bends and on/off ramps. I took it to a mechanic and was told the front subframe on my vehicle has rusted out to the point he can put his fist through some of the holes. He contacted a dealer to get a price on a replacement and was told they have been waiting over 9 months for that particular part and there is currently no ETA for it. I contacted several other dealers and was told the part has been on backorder since January or February with no ETA. All the dealers I talked with said they are waiting on 10 or more. Based on that information, this seems to be a common problem with this model that may warrant some investigation and/or action to prompt Subaru to make the part available and possibly replace them via a recall. I really like this car and don't want to lose it over a $600 part not being available.

• 09/19/2017· ENGINE

  I AM ON MY THIRD ENGINE DUE TO THE OIL CONSUMPTION ISSUES. I JUST HAD A THE THIRD ENGINE PUT IN AND THE LIGHT CAME ON AT 2300 MILES. I ALSO HAD TO REPLACE THE CATALYTIC CONVERTER AND THE CLUTCH. I AM STILL HAVING ISSUES WITH THE CLUTCH AS WELL. IT'S A 2013 SUBARU LEGACY 2.5L MANUAL TRANSMISSION AND SUBARU WON'T MAKE THINGS RIGHT. I SPENT 80% OF MY TIME THAT I OWNED IT PERFORMING OIL CONSUMPTION CHECKS.

• 09/18/2013· STEERING

  TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE WANDERED LEFT AND RIGHT. AN INSPECTION WAS PERFORMED, BUT NO PROBLEM WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V194000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 10/22/13*LJ THE CONSUMER STATED ADJUSTMENTS WERE MADE, BUT IT DID NOT CORRECT THE PROBLEM.

• 09/09/2020· POWER TRAIN

  TORQUE CONVERTOR CLUTCH SOLENOID WENT OUT WHILE DRIVING ON THE HIGHWAY AT 75MPH. ENDED UP HAVING IT REPLACED AT 138,000 MILES ON 2013 SUBARU LEGACY. COST $1,700 AT SUBARU DEALERSHIP.

• 09/07/2022· ENGINE

  The contact's son owns a 2013 Subaru Legacy. The contact stated that while her son was driving at an undisclosed speed and approaching a traffic light, the vehicle stalled. The contact's son was able to restart the vehicle and continued driving. However, the failure reoccurred on two different occasions. Additionally, the contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that her son had added 10 quarts of oil in the vehicle within 2 weeks. The contact referenced Subaru Technical Service Bulletin Number: 02-157-14R. The contact also stated that the exhaust pipe was emitting black smoke. The vehicle was taken to an independent mechanic who informed the contact that the vehicle needed an engine compression test. The vehicle was not diagnosed or repaired. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000. The consumer stated that they no longer have the vehicle.

• 08/27/2017· AIR BAGSCrash

  CAR ACCIDENT THAT TOTALED CAR ON HIGHWAY WITH FRONT END COLLISION WITH GUARD RAIL AND AIRBAGS DID NOT DEPLOY. ACCIDENT DUE TO RAINY WEATHER.

• 08/16/2019· POWER TRAIN,SERVICE BRAKES

  I BOUGHT THIS 2013 SUBARU LEGACY LIMITED ON JUNE 12,2019 AND A WEEK LATER THE EMERGENCY BRAKE LIGHT AND CRUISE CONTROL DID NOT WORK AND THE LIGHTS WERE ON THE DASHBOARD. I BROUGHT THE CAR TO A SUBARU DEALER IN WILMINGTON, NC AND WAS TOLD THAT IT NEEDED THE CONTROL PANEL FOR THE EMERGENCY BRAKE WHICH EFFECTS THE CRUISE CONTROL. THIS SAME PROBLEM IS A CURRENT RECALL IN SUBARU LEGACY MANUAL TRANSMISSION AND I FEEL THAT THERE SHOULD BE A RECALL WITH THE AUTOMATIC TRANSMISSION AS WELL SINCE MY CAR IS AFFECTED BY THE SAME PROBLEM. THE CAR WAS JUST OUT OF WARRANTY AND JUST OVER 100,000 MILES . THE REPAIR IS OVER $1200 AND IT IS JUST NOT RIGHT THAT THIS HAS HAPPENED AND IT IS NOT A RECALL. PLEASE ISSUE A RECALL FOR THIS SAME PROBLEM AS THE MANUAL TRANSMISSIONS ON THE AUTOMATIC TRANSMISSIONS. I CAN BE REACHED AT [XXX] . THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 08/10/2016· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. WHILE ATTEMPTING TO PARK, THE VEHICLE UNINTENTIONALLY ACCELERATED WITHOUT WARNING AND CRASHED INTO A WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED; HOWEVER, THE BODY DAMAGE WAS REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,669. ...UPDATED 09/19/16 *BF UPDATED 08/10/2017*JS

• 08/06/2020· POWER TRAIN

  THERE WAS A HORRIBLE WHINING THAT STARTED VERY QUIET ON AND OFF IN 2017 AND BECAME LOUDER THIS YEAR. WE DROVE INTO A CITY INTERSECTION TO TURN, AND THE CAR STALLED. WE WERE LUCKY THAT WE DIDN'T GET HIT BY ANOTHER CAR. WE TOOK IT TO THE DEALERSHIP AS WE DO ALL RECOMMENDED MAINTENANCE AND SOMETHING WAS REALLY WRONG TO MAKE IT STALL LIKE THAT. THE DEALERSHIP SAID THAT IT IS A CVT TRANSMISSION, AND THEY ARE KNOWN TO HAVE THIS PROBLEM. TOLD US TO CALL SUBARU. THERE WAS AN EXTENDED WARRANTY OFFERED IN 2018, BUT WE NEVER WERE NOTIFIED OF THAT AND ARE THE ORIGINAL OWNER. IF WE HAD THE NOTIFICATION WE WOULD HAVE HAD THIS FIXED AS IT OCCASIONALLY MADE THE NOISE BUT IT DID NOT REPEAT WHEN AT OUR SERVICE CENTER. WE WOULD HAVE HAD THE DEALER CHECK IT IF WE KNEW ABOUT THE PROBLEM AND WARRANTY. I EXPECTED A SUBARU TO LAST LONGER THAN THIS BEFORE NEEDING AN $9,000 REPAIR. CALLED SUBARU AND THEY OFFERED ME $1,000 TOWARD A NEW SUBARU. I PAID $36,000 FOR THIS CAR. I DON'T THINK $1,000 OFF ONE NOW IS GOING TO HELP ME VERY MUCH FOR A KNOWN PROBLEM WITH THIS TRANSMISSION THAT PUT US IN A VERY DANGEROUS SITUATION.

• 08/04/2021· POWER TRAIN

  When driving on interstate, all at once, dashboard lit up with lights, one of the lights being the check engine light. Towed car to dealership and found there was a problem in the CVT valve body which was replaced. I think this should be a recall because it's dangerous to be driving down an interstate with dashboard lit up. Have no idea what would have happened to engine or other parts of car if I wasn't able to get off highway in time.

• 08/04/2015· AIR BAGSCrash

  SUBARU LEGACY DRIVER SIDE AIR BAG FAILURE. WAS PULLING FORWARD ON A GREEN LIGHT WHEN I WAS T-BONED ON DRIVERS SIDE DOOR AND FRONT WING/WHEEL. MY SPEED APPROX 5 MPH,, STRAIGHT, OTHER CAR DRIVING ABOVE THE THRESHOLD FOR A FRONT AIRBAG TO DEPLOY IN A HYUNDAI SONATA 2013, WHICH I BELIEVE ABOVE 14 MPH INTO SOLID CONCRETE WALL OR 28 MPH PARKED CAR PER TESTS. HYUNDAI CAR WAS PERPENDICULAR TO LEGACY WHEN IT STRUCK. SIDE AIRBAGS FAILED TO DEPLOY DESPITE EXTENSIVE DAMAGE TO DRIVER DOOR AND LEFT WING. LET FRONT WHEEL BENT UPWARDS INTO ENGINE AREA, WINDSCREEN CRACKED, COMPLETE DAMAGE TO LEFT FRONT END AND SIDE UP TO END OF DRIVER DOOR. REAR DOOR UNMARKED. UPDATE 9/15/15*CW *CN

• 08/03/2024· STRUCTURE

  The passenger side frame rusted through. The bolt holding the frame collapsed through the rusted frame while I was driving on the highway and I lost control of my car as I was entering an exit off the highway. My mechanic said the air conditioning system drips on this area of the frame causing the rust and failure of the frame to hold the bolt. There were no warnings prior to the incident except that I heard a popping sound when I took a right turn out of my driveway before heading onto the highway.

• 08/01/2016· ENGINE

  OIL CONSUMPTION. I CONTINUE TO HAVE A PROBLEM WITH THIS CAR. CONSUMES A QUART OF FULL SYNTHETIC OIL EVERY 3000 MILES. I RECEIVED PAPERWORK ABOUT A CLAS ACTION LAWSUIT WHICH OUTLINES THE PROBLEM. IT'S RIDICULOUS; THEY EXPECT ME TO PRODUCE EVERY RECEIPT FOR THE OIL I'VE PURCHASED OVER THE LAST 3 YEARS IF I WANT TO BE REIMBURSED! DEALER STILL SAYS IT'S "NORMAL"; I HAVE NEVER HAD ANY CAR BURN A QUART OF OIL EVERY 3000 MILES REGARDLESS OF MAKE, AGE OR CONDITION. NATURALLY, EVERY TIME THIS HAPPENS I'M ON THE ROAD ANY FROM HOME SO I HAVE TO ADD OIL TO ENSURE THAT I GET HOME OK. REALLY GETTING PERTURBED WITH THE LACK OF ACTION FROM THE DEALER. NOTICED YOU HAVE INFO ABOUT THE PROBLEM ON YOUR SITE BUT I HAVE NEVER HEARD ANYTHING ABOUT A RECALL FROM MY DEALER.

• 07/30/2013· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  2013 SUBARU LEGACY. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED THE ENGINE STALLED QUITE FREQUENTLY ON ACCELERATION, USUALLY AT SPEEDS OF 35 MPH. IT WOULD OCCUR WHEN GOING UP SLIGHT HILLS, DOWN HILL AND LEVEL ROADS. THE ENGINE WOULD RE-START ITSELF AFTER LOOSING 5-10 MPH. APPLYING THE ACCELERATOR MADE NO DIFFERENCE. THE DEALER REPROGRAMMED THE COMPUTER, BUT THE PROBLEM RETURNED, SHORTLY THEREAFTER. THE DEALER WAS UNABLE TO FIND ANYTHING WRONG.

• 07/28/2020· POWER TRAIN

  WHILE TRAVELING ON A BUSY INTERSTATE. MY CAR SUDDENLY JERKED AS IF I HAD PUT INTO NEUTRAL. I WAS TRAVELING APPROXIMATELY 65 MPH. NEARLY CAUSING AN ACCIDENT TRYING TO GET OFF THE HIGHWAY. IT WOULD NOT ENGAGE IN MANUAL OR AUTOMATIC MODE. AFTER HAVING IT TOWED TO A MECHANICS SHOP, IT WAS DISCOVERED THAT THE CVT TRANSMISSION HAD FAILED, WITHOUT WARNING. THIS COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT IF I WOULD NOT HAVE BEEN ABLE TO GET TO THE SHOULDER OF THE ROAD.

• 07/25/2015· ENGINE

  ISSUE: SUDDEN UNINTENDED ACCELERATION. 2013 SUBARU LEGACY. FIRST OCCURRENCE WHEN SLOWLY PULLING INTO DRIVEWAY. CAR SURGED FORWARD WITH HIGH ENGINE REVS. DEALER APPLIED SOFTWARE UPDATE, BUT PROBLEM OCCURRED AGAIN ONE MONTH LATER WHEN SLOWLY DRIVING UP TO A MAIL BOX AT THE POST OFFICE. THIS LATEST TIME, CAR WAS SLOWLY MOVING FORWARD - AND THEN 3 HIGH ENGINE REVS AND SURGED FORWARD BEFORE I TURNED OFF THE IGNITION. WHEN I RESTARTED THE CAR, THE SAME THING HAPPENED - WITH THE HIGH ENGINE REVS AND SURGING FORWARD. AFTER LETTING THE CAR SIT FOR A FEW MINUTES, I WAS ABLE TO START THE CAR AND DRIVE THE CAR NORMALLY. IF THERE HAD BEEN ANOTHER CAR IN FRONT OF ME, I WOULD HAVE PLOWED INTO THAT CAR. THIS IS A VERY UNSAFE CONDITION. DEALER NOW HAS THE CAR AND IS ATTEMPTING TO RE-CREATE THE PROBLEM.

• 07/10/2013· STEERING

  TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE BEGAN TO SWERVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.

• 07/02/2025· EXTERIOR LIGHTING

  I am the original owner since purchased new on the dealer lot in 2013. Within the first year, the drivers side headlight prematurely burned out (low beam). I have had to replace four bulbs (so far) since owning vehicle. The first two incidents I payed over $100 to have the bulb changed/replaced by a local mechanic. Since then, I have figured out how to replace the bulbs myself; but unfortunately the remedy is to remove the front driver's tire, remove inner plastic wheel well, and finagle and twist my arm to do this procedure (not easy!). Two main issues: Subaru needs to recall and fix the issue that is prematurely burning out this bulb, and 2; bring back the ability to (engineering design) that allows the owner of the vehicle to replace this bulb from the engine bay - NOT going through a procedure that involves a lengthy and expensive repair.

• 06/28/2022· ENGINE

  Transmission failed. Began to make bad noises then failed to accelerate in an intersection. Was almost hit by another car. Dealer indicated that the Subaru transmissions were only lasting 90, 000 to 100,000 miles before requiring replacement. Contracted Subaru who said they had a voluntary fix, but we were not notified and were outside of the short time frame for the fix. We replaced transmission at cost of $10,000. Subaru offered 1000 off a new car but was not concerned about the safety issue and would not fix/replace the transmission for this known issue.

• 06/26/2018· SERVICE BRAKES,ENGINE

  #1 SINCE THE VEHICLE WAS PURCHASED I HAD TO ADD AT LEAST ONE QUART OF OIL TO THE ENGINE BETWEEN EACH RECOMMENDED OIL CHANGE. I INFORMED THE DEALER WHO HAD ME RETURN APPROX 1300 MILES AFTER MY LAST OIL CHANGE, WHICH I DID. THE DEALER INDICATED TO ME THAT THE OIL LEVEL WAS FINE. BY 3,700 MILES THE OIL WARNING LIGHT CAME ON AND I HAD TO ADD A QUART OF OIL. #2 SINCE THE VEHICLE WAS PURCHASED I HAD TO TURN THE ROTORS OR PURCHASE NEW ROTORS EVERY 6 MONTH. WHEN YOU TRY TO STOP THE BRAKING SYSTEM HAS EXTENSIVE SHAKING WHEN BRAKING. IT MAKES THE CAR HARD TO STOP WHEN THE SHAKING OCCURS. WHEN YOU TURN THE ROTORS THE SHAKING GOES AWAY BUT WILL RETURN IN ABOUT 4 TO 6 MONTHS.

• 06/24/2019· ELECTRICAL SYSTEM

  DRIVER FRONT WINDOW REGULATOR GETS REALLY HOT. DOES NOT MOVE THE WINDOW UP OR DOWN. BEFORE THAT I HAD TO KEEP RE-SYNC THE WINDOW TO THE MASTER SWITCH FOR SOME REASON. IT WILL LOSE IT'S MEMORY RANDOMLY.

• 06/22/2021· ENGINE

  Oil is consumed excessively. I had an oil change done at around 120K miles and my oil light is popping on to let me know that I need another oil change. I have only driven it 2,000 miles since my last oil change and my oil level is low. Looking back at the Carfax, the previous owner had oil changed every 2,000-3,000 miles, but the owner's manual states that oil should be changed every 5,000 miles. It seems this is a safety hazard and possible EPA violation.

• 06/15/2019· ELECTRICAL SYSTEM

  WE JUST BOUGHT THIS CAR AND 2 DAYS LATER THE SERVICE ENGINE LIGHT WENT ON AND THE BRAKE ICON WAS BLINKING AND THE CRUISE CONTROL DIDNT WORK. A SUBARU DEALER TOLD ME THAT IT NEEDS THE PARKING BREAK ELECTRICAL CONTROL PANEL. I FIND THIS STRANGE AS THE CAR IS ONLY 6 YEARS OLD. PLEASE ADVISE ME WHAT YOU FIND OUT.

• 06/10/2013· SEAT BELTS

  I HAVE A DRIVER SIDE SEAT BELT LOCK THAT CLICKS ALL THE TIME AND CREATES A HAZARD WHEN DRIVING. THE NOISE IS EXCESSIVE AND CAN DISTRACT A DRIVER FROM THE ROAD, THINKING THAT SOMETHING IS WRONG. I AM REPORTING THIS TO YOU, BECAUSE SUBARU THINKS THIS IS NORMAL. I, AS A LESSEE, WAS NEVER INFORMED REGARDING THIS ISSUE BEFORE SIGNING PAPERWORK. IT KEEPS GETTING WORSE AND IS VERY DISTRACTING. *TR

• 06/02/2016· UNKNOWN OR OTHER

  UNUSUAL OIL CONSUMPTION. CURRENTLY THERE IS A CLASS ACTION LAWSUIT ONGOING. I HAVE MY SERVICE REPORT PAPERS, A TSB REPORT (SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS) AND MY CAR HAS BEEN CHECKED OUT BY WALNUT CREEK SUBARU DEALERSHIP, BUT THEY STATE THE PROBLEM IS NOT SEVERE ENOUGH TO DO ANYTHING AT THIS TIME.

• 05/24/2017· ENGINE

  TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. WHILE DRIVING 40 MPH, THE OIL INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT 30 OUNCES OF OIL WERE ADDED TO THE VEHICLE AND THE VEHICLE CONSUMED 11 OUNCES OF OIL EVERY 1,000 MILES. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS TESTED FOR AN OIL CONSUMPTION FAILURE AT THE RUGE DEALER. THE RESULTS HAVE NOT YET BEEN DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

• 05/12/2019· AIR BAGS

  I RECEIVED A RECALL FOR PASSENGER AIR BAG AND THE COMPANY SET UP AN APPOINTMENT FOR ME. HOWEVER, I REMEMBER RECEIVING A RECALL FOR THE DRIVERS SIDE AIR BAG A YEAR OR SO AGO, AND WHEN I CALLED THE COMPANY I PURCHASED IT FROM, THEY TOLD ME THE RECALL WAS NOT MEANT FOR MY LEGACY, SO I THREW AWAY THE LETTER. NOW I AM WONDERING - WAS THERE A RECALL FOR THE DRIVERS SIDE AND CAN I STILL GET IT REPLACE BY THAT COMPANY?

• 04/24/2019· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT CALLED ROMANO SUBARU AT 315-475-7933 (LOCATED AT 960 HIAWATHA BLVD W, SYRACUSE, NY 13204) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 04/24/2018· STEERING,SERVICE BRAKES

  MY MECHANIC TOLD ME THERE WAS A RECALL ON OLDER LEGACY'S LIKE 2010-2012 ABOUT THE BRAKE LINES. HE WENT ON TO CHECK MY BRAKE LINES (WITH MY CAR ON A LIFT) AND SAW THEY WERE COMPLETELY RUSTED OUT AND SWOLLEN. ALSO, FOR SOME REASON WHEN I'M DRIVING, MY CAR PULLS TO ONE SIDE OR THE OTHER, SPECIFICALLY ON THE HIGHWAY. I CANNOT DRIVE STRAIGHT OR LET GO OF THE STEERING WHEEL OR ELSE IT'LL PULL ME OFF THE ROAD. MY MECHANIC HAS ALREADY LOOKED EVERYTHING OVER AND SAID EVERYTHING WAS GOOD. SO I'M NOT SURE WHERE THE PROBLEM IS BUT IT'S WITH THE STEERING.

• 04/20/2015· ENGINE

  SINCE THE VEHICLE WAS PURCHASED I HAD TO ADD AT LEAST ONE QUART OF OIL TO THE ENGINE BETWEEN EACH RECOMMENDED OIL CHANGE. I INFORMED THE DEALER WHO HAD ME RETURN APPROX 1300 MILES AFTER MY LAST OIL CHANGE, WHICH I DID. THE DEALER INDICATED TO ME THAT THE OIL LEVEL WAS FINE. BY 3,700 MILES THE OIL WARNING LIGHT CAME ON AND I HAD TO ADD A QUART OF OIL. THE SUBARU HAS APPROX 24,550 MILES. I HAVE NEVER OWNED A VEHICLE WHERE I HAD TO ADD OIL PRIOR TO SCHEDULED OIL CHANGE. *TR

• 04/17/2024· ENGINE

  I want to add my report of oil loss in the hope a recall is made. I found out after purchase that 2012-2014 or 2015 has a known problem with piston rings. With normal local driving I need to top off the oil every couple of weeks. With longer trips, say a couple hours of driving one way, the oil gets a quarter to half way down on the dipstick. I carry oil for all roadtrips and can't forget to keep checking the level. My understanding from many sources online is that Subaru is aware they put in bad piston rings and just call it good enough or within spec, but dumping so much oil isn't right. This isn't a wear and tear problem, although it can get worse over time and lead to other problems. The problem goes away when the rings and the engine block is replaced. Scotty Kilmer on Youtube tells a story of a customer that complained enough and after being persistent had it fixed for free (piston rings and block), and still has no oil loss issues after 60k miles. He also recommended reporting it here. This engine is used in various Subaru's, not just the Legacy.

• 03/30/2019· AIR BAGS

  TAKATA RECALL. WE GOT A RECALL NOTICE FROM SUBARU, RECALL TKB19, STATING THAT NO PASSENGERS SHOULD BE ALLOWED TO RIDE IN THE PASSENGER SEAT UNTIL THE REPAIR IS PERFORMED. HOWEVER, THE ONLY SUBARU IN THE RALEIGH AREA SAID THE EARLIEST THE REPAIR COULD BE DONE WAS IN AUGUST; I CALLED LATE IN MARCH. MY WIFE RIDES IN THE PASSENGER SEAT, SO NOW WE CANNOT USE THE VEHICLE, WHICH IS NOT ACCEPTABLE, WHAT CAN BE DONE TO GET SUBARU TO EITHER PERFORM THE REPAIR SOON OR PROVIDE A LOANER MEANWHILE ? THANKS

• 03/28/2016· ENGINE

  VEHICLE BURNS A QUART OF SYNTHETIC OIL EVERY 2800'MILES. DEALERSHIP SAYS THAT'S NORMAL. I SAY THERE IS A PROBLEM WITH THE OIL CONSUMPTION.

• 03/26/2018· ENGINE

  TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, WHEN THE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME AND ADDED A QUART OF OIL. THE CONTACT ALSO STATED THAT THE OIL CONSUMPTION ON THE VEHICLE HAD BEEN AN ISSUE FOR APPROXIMATELY A YEAR, A QUART OF OIL HAD TO BE ADDED EVERY 3,000 MILES. THE VEHICLE WAS TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. *TT

• 03/26/2014· VEHICLE SPEED CONTROL

  GETTING ON A HIGHWAY FROM ON RAMP. I ATTEMPTED TO ACCELERATE. THE ACCELERATOR WENT TO THE FLOOR, THE CAR WAS GRUMBLING AND THE PICK UP OF SPEED WAS EXCEPTIONALLY SLOW. RPMS WENT TO APPROXIMATELY 4600. I EASED BACK ON THE ACCELERATOR AND TRIED AGAIN WITH SAME SLOW PICK UP, TO FLOOR ACCELERATOR AND ROOMS TO 4000S. I WAS NOT IN DANGER HOWEVER I HAVE HAD THIS ISSUE BEFORE (FILED A REPORT DECEMBER 2013) WHICH DID PUT ME IN DANGER. THE CAR HAS BEEN TO THE DEALERSHIP SERVICE CENTER AND ONE OTHER SUBARU DEALERSHIP MULTIPLY WITH THE DEALER REPORTING OVERFILLED TRANSMISSION FROM THE MANUFACTURER AND COMPLETE REPAIR BY SIPHONING OFF THE EXTRA. THEY REPORT "UNABLE TO DUPLICATE" AND ASSUME THEREFORE NO PROBLEM. *TR

• 03/22/2019· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V008000 (AIR BAGS). THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME. AUTONATION SUBARU ARAPAHOE (303-578-6119, LOCATED AT 9955 E ARAPAHOE RD, CENTENNIAL, CO 80112) AND HEUBERGER SUBARU (719-475-1920, 1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905) WERE UNABLE TO PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 03/21/2019· AIR BAGS,VISIBILITY/WIPER

  I HAVE AN URGENT NEED TO ADDRESS A SAFETY RECALL FOR PASSENGER SIDE AIRBAG AND WINDSHIELD WIPER REPLACEMENTS . THERE ARE NO SUBARU DEALERSHIPS IN MY AREA THAT CAN TEND TO THIS REPAIR IN A TIMELY MANNER. THEY ARE ALL BOOKED OUT UNTIL SEPTEMBER. THIS IS UNACCEPTABLE. I AM LOCATED IN SEATTLE WASHINGTON AND DRIVE A SUBARU 2013 LEGACY SEDAN. PLEASE HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 03/21/2017· AIR BAGSCrash

  ON 03/18/2017, I WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE THAT RAN THE RED LIGHT, AND MY VEHICLE FAILED TO DEPLOY THE AIR BAGS. AS A RESULT I HIT MY HEAD ON THE WIDOW AND SUSTAINED VARIOUS INJURIES.