2013 RAM 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2015· UNKNOWN OR OTHER

  VEHICLE WAS BOUGHT NEW EVER SCENTS THEN I HAVE HAD TO REPLACE 4 RADIOS AND COMPASS IN MY TRUCK.. THE SCREEN WOULD GO BLANK BUT THE RADIO WOULD STILL BE ON BUT YOU COULDN'T TURN IT OFF . I 'VE BEEN TOLD IT WAS THE UCONNECT ETC .THE SAFETY OF THE BACK UP CAMERA DOESN'T WORK. I TRIED TO TURN THE TRUCK OF TO RESET BUT THAT HAS NEVER WORKED THEY KEEP GETTING THE RADIOS FROM THE SAME VENDOR. I RECOMMENDED THAT THEY USE A DIFFERENT SUPPLIER . CHRYSLER HASN'T BUT WHAT DO I KNOW.

• 12/29/2019· STEERING

  STEERING BECAME EXTREMELY LOOSE. IT BECAME SO LOOSE THAT IF I HIT A BUMP I WOULD END UP IN THE NEXT LANE OF TRAFFIC. THE UPPER AND LOWER BALL JOINTS, TIE ROD ENDS, AND THE ENTIRE STEERING LINKAGE WERE REPLACED AND THE PROBLEM DIDNT GET BETTER. I HAD NEARLY 6 INCHES OF PLAY IN THE STEERING WHEEL. I'D APPRECIATE IF SOMETHING WAS DONE FOR THIS SO NO MORE PEOPLE HAVE TO GO THROUGH THIS HEADACHE OR SAFETY ISSUE.

• 12/29/2016· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE HAD A RAPID ALTERNATOR FAILURE DUE TO DIODE THERMAL FATIGUE. IN ADDITION, THE VEHICLE SHUT OFF DUE TO AN UNDERHOOD ELECTRICAL FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM) FOR THE SAME FAILURE. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

• 12/29/2014· VEHICLE SPEED CONTROL,ENGINE

  WHILE DRIVING I NEEDED TO MERGE INTO ON COMING TRAFFIC. AS I ACCELERATED I SUDDENLY NEEDED TO LET OFF HE THROTTLE DUE TO CONDITIONS. WHEN THE THROTTLE WAS REAPPLIED I HAD A COMPLETELY DEAD GAS PEDAL THAT WAS NOT RESPONSIVE. THE TRUCK REMAINED UNRESPONSIVE FOR A SOLID 2-3 SECONDS, THEN IT SLOWLY STARTED TO ACCELERATE AGAIN. THE TRUCK NEVER QUIT RUNNING AND NO DASH LIGHTS INDICATED A PROBLEM DURING THIS INCIDENT. OVER THE LAST YEAR OF DRIVING THE TRUCK IT HAS DONE IT NUMEROUS TIMES AND PUT ME AND MY FAMILY IN DANGER. I AM ALSO ABLE TO REPLICATE THIS PROBLEM TIME & TIME AGAIN. I HAVE BEEN TOLD BY THE DEALER SHIP THAT ITS THE NATURE OF THE BEAST. THIS SEEMS TO BE A HUGE PROBLEM AND IS ALL OVER VARIOUS RAM FORUMS. *TR

• 12/24/2018· ELECTRICAL SYSTEMFire

  WHILE DRIVING ALTERNATOR STARTED SMELLING AND RAPID CHANGES IN VOLTAGE. WHEN STOPPED AND OPENED HOOD ALTERNATOR WAS SMOKING AND STARTING TO CATCH ON FIRE. TRUCK WAS BEING DRIVEN ON CITY STREET AS WELL AS A HIGHWAY. I HAVE TAKEN THE TRUCK TO DEALERSHIP IN JULY TO CORRECT ALL RECALLS. THE DEALERSHIP DID ALL OTHER RECALLS OTHER THEN ALTERNATOR THEY SAID THEY DID NOT HAVE THE PARTS AND WOULD CALL ME WHEN THEY COULD GET THE PARTS. IT IS NOW DECEMBER 23RD AND NO CALL WHEN THE ISSUE HAPPENED.

• 12/23/2019· POWER TRAINFire

  DRIVER PERFORMED A PRE-USE WALK AROUND INSPECTION ON VEHICLE AND OBSERVED NO DAMAGE. DRIVER PROCEEDED ON TO DESTINATION. DRIVER MERGED ON TO HWY 70 EAST AND ACCELERATED TO THE POSTED SPEED LIMIT OF 75MPH AND SET THE CRUISE CONTROL. WITH NO OTHER VEHICLES AROUND THE DRIVER, ON OR AROUND MILE MARKER 184, THE VEHICLE STARTED TO MAKE A LOUD GRINDING SOUND AND VIOLENTLY VIBRATED. THE DRIVER PRESSED THE BREAK TO DISENGAGE THE CRUISE CONTROL AND LOOKED AT THE CENTER FLOORBOARD TO INVESTIGATE THE PROBLEM WHEN ALL AT ONCE THE FLOORBOARD EXPLODED SENDING SHRAPNEL AND DEBRIS UPWARD. FLAMES WERE COMING UP FROM THE FLOORBOARD IMMEDIATELY FILLED THE CAB WITH SMOKE. AT THE SAME TIME AS THE EXPLOSION OCCURRED, BOTH THE DRIVER SIDE AND PASSENGER AIRBAGS DEPLOYED. WITH THE AIRBAGS DEPLOYED AND SMOKE FILLING THE CAB, THE DRIVER HAD ZERO VISIBILITY WHILE THE VEHICLE WAS STILL IN MOTION. USING THE REMAINING VEHICLE MOMENTUM, THEY STEERED TO THE RIGHT TO GET THE VEHICLE OFF THE ROAD AND WAS ABLE TO GET THE VEHICLE 90% OFF THE ROAD. THEY WERE UNABLE TO PUT THE VEHICLE IN PARK OR REMOVE THE KEYS FROM THE IGNITION. THEY TURNED ON THE HAZARD LIGHTS AND EVACUATED THE VEHICLE TO A SAFE DISTANCE. FROM AFAR, THE DRIVER OBSERVED FLAMES DRIPPING FROM THE BOTTOM OF THE VEHICLE AND WITH NO EXTINGUISHER THEY CONTACTED THE POLICE AT 678-1234 AND INFORMED THEM OF MY NAME AND THE INCIDENT?IN TURN THEY INSTRUCTED THE DRIVER TO DIAL 911. AFTER APPROXIMATELY 10 MINUTES, THE WHITE SANDS MISSILE RANGE FIRE RESCUE ARRIVED AND SECURED THE SCENE RENDERING THE VEHICLE FIRE SAFE AND PUSHING IT OFF THE ROAD. VEHICLE TOWED TO DEALERSHIP.*DT*DT*DT*JB

• 12/20/2013· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPEN AGAIN CAUSING AN ACCIDENT AND PLACE MYSELF AND OTHERS IN DANGER. I WILL BE VISITING A DEALERSHIP TO GET IT EVALUATED. AFTER AN INTERNET SEARCH, IT APPEARS THIS IS A FAIRLY COMMON PROBLEM; CHRYSLER NEEDS TO FIX THIS PROBLEM. *TR

• 12/19/2015· ELECTRICAL SYSTEM,SERVICE BRAKES

  FACTORY MOUNTED ELECTRIC BRAKE CONTROLLER DOES NOT PUT OUT ENOUGH VOLTAGE AND CURRENT TO SAFELY STOP A HEAVY TRAILER. THIS IS A KNOWN PROBLEM AND MANY OWNERS ARE EXPERIENCING IT.

• 12/15/2014· ELECTRICAL SYSTEM

  WHILE DRIVING THE TRUCK THE MAIN DISPLAY SHUTS DOWN, ALL THE WARNING LIGHTS START FLICKERING, ENGINE STARTS TO SHUT DOWN, IF YOU TURN OF TRUCK COMPUTER WILL NOT LET IT START, STRANDED HAS DON'T THIS 5 TIMES NOW AND DEALER DOESN'T KNOW HOW TO FIX PROBLEM. VERY DANGEROUS I WAS HAULING BY 5-WHEEL FROM TRIP COULD HAVE BEEN AN MAJOR ACCIDENT, NO LIGHTS AT NIGHT SUDDENLY, NO CONTROL. *TR

• 12/09/2014· SEAT BELTSCrash

  HIT A DEER AND SIDE CURTAIN AIRBAGS DEPLOYED. AFTER INCIDENT OCCURRED SEATBELT WOULD NOT RELEASE, POLICE HAD ALSO ATTEMPTED TO RELEASE SEATBELT BUT HAD TO END UP CUTTING THE BELT TO GET MY HUSBAND OUT OF THE VEHICLE.

• 12/07/2014· ELECTRICAL SYSTEM

  CALIBRATION ISSUE WITH DEF ON DEF TANK. CURRENTLY DRIVE VEHICLE SINCE NEW WITH A PROGRAMMER BY MY SIDE DUE TO VEHICLE BEING A PIECE OF [XXX]. CORPORATE GREED!!!! 30 YEARS IN AUTOMOTIVE AND NOW GOING TO TOYOTA HA!! [XXX] NEED TO GET YOUR [XXX] TOGETHER. 53,000 DOLLAR TRUCK IS A PIECE OF [XXX] AND YOU DUMB [XXX] CANT EVEN TELL THE CUSTOMERS THAT YOU SCREWED UP AND HAVE A FIX. TO [XXX] WITH AMERICAN MADE IRON. AND ALL THE [XXX] THAT SAY THEY STAND BEHIND THEIR PRODUCT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/06/2016· ENGINE AND ENGINE COOLING,POWER TRAIN

  2013 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER DRAINS FLUID BACK INTO TRANSMISSION WHEN PARKED OVER NIGHT OR LONGER AT VARIOUS RATES, ENGINE STALLS, GEAR SHIFTER ISSUES. *SMD THE CONSUMER STATED THE MINIMUM DRAIN BACK WAS 1/2 QUART ABOVE FULL IN THE TRANSMISSION, WHICH CAUSED SOFT ENGAGEMENT OF THE GEAR SELECTED. HOWEVER, THE CONSUMER STATED THE WORST EXPERIENCE WAS WHEN THE TRUCK WAS FACING UP HILL ON A SLIGHT GRADE AND THE GEAR SELECTOR WAS IN DRIVE. WITH A LIGHT THROTTLE, THE VEHICLE ROLLED BACKWARDS AND THE BRAKES HAD TO BE APPLIED. THE CONSUMER ALSO STATED WHEN SLOWING DOWN TO ANY SPEED, EXCEPT IN FIRST GEAR WITH OR WITHOUT THE EXHAUST BRAKE ON, WHEN THE ENGINE RPM DROPPED TO 900-1000 RPM THE TRANSMISSION SHIFTED TO NEUTRAL AND NOT THE NEXT LOWER GEAR. AS A RESULT, THE VEHICLE FREE WHEELED ESPECIALLY PICKING UP SPEED GOING DOWN HILL. *JB UPDATED 12/13/2017 *LN UPDATED 7/12/18*JB *TR

• 12/02/2017· FUEL SYSTEM, OTHER,FUEL/PROPULSION SYSTEM

  NOTICED A FAINT SCENT OF DIESEL COMING FROM THE TRUCK, YET DID NOT SEE ANY LEAKS ON THE PAVEMENT. DROVE TRUCK APPROXIMATELY 25 MILES AND NOTICED LEAKING FUEL ON THE PAVEMENT. LOOKED FROM UNDER THE ENGINE COMPARTMENT AND FROM THE HOOD AREA AT THE FUEL FILTER AREA - STARTS THE ENGINE AND DIESEL FUEL SHOT OUT LIKE A SPRINKLER SYSTEM.

• 11/27/2025· POWER TRAIN,ENGINE

  Over time the transmission cooling line to the radiator was rubbing against another part in the engine compartment resulting in a hole in the line and eventually catastrophic failure of the line. This caused transmission fluid to be sprayed around the engine compartment and the roadway creating an environmental issue. This could cause loss of power, fire and damage to the environment. Online other users of same make model and year have reported the same issue.

• 11/26/2018· ELECTRICAL SYSTEM

  FAULTY BODY CONTROL MODULE (BCM) DOOR LOCKS RANDOMLY WORK MAKING IT A SAFETY ISSUE.

• 11/26/2017· ELECTRICAL SYSTEM

  ONLY MY TAILGATE AND DRIVER DOOR WILL LOCK. MY DOORS WILL NOT LOCK AUTOMATICALLY WHEN I START TO DRIVE. WHEN ATTEMPTING TO LOCK MY DOORS ONLY THE TAILGATE AND DRIVER'S DOOR LOCK.

• 11/25/2019· FUEL/PROPULSION SYSTEM

  VEHICLE EMISSION RECALL # S47 WAS APPLIED AND MY DODGE STILL DOES NOT PASS SMOG FOR CALIFORNIA. DODGE IS REQUIRING THAT I DRIVE THE VEHICLE, HOWEVER, THIS IS THE 9TH TIME IT WILL NOT PASS SMOG AND MY CA REGISTRATION IS EXPIRED AND I CANNOT LEGALLY DRIVE THE VEHICLE UNTIL IT PASSES SMOG. I WANT DODGE TO REPLACE OR REPAIR THE VEHICLE BECAUSE IT IS NOT DRIVABLE. HOWEVER, DODGE IS TELLING ME TO DRIVE THE VEHICLE DESPITE THE FACT THAT IT IS NOT REGISTERED.

• 11/23/2015· SUSPENSION

  AT HIGHWAY SPEED, ABOUT 60-65 MPH I WENT INTO AN UNCONTROLLABLE WOBBLE. IT WOULD ONLY CALM DOWN AFTER DECREASING SPEED TO LESS THEN 35 MPH. THE TRUCK ONLY HAS LESS THEN 35,000 MILES. TOOK IT TO THE DEALER THAT CLAIMED IT HAD BAD BALL JOINTS. AGAIN THE TRUCK ONLY HAS LESS THEN 35,000 MILES ON IT. DODGE RAM JUNK.

• 11/22/2017· ENGINE

  TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OVERHEATING AND ANTI-FREEZE LEAKED FROM THE ENGINE COMPARTMENT. THE COOLANT LOW WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO FAIRFIELD CHRYSLER JEEP DODGE RAM (3360 PA-405, MUNCY, PA 17756) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS REPAIRED WITH ANOTHER DEFECTIVE WATER PUMP AND THE CONTACT WAS INFORMED THAT IT WOULD BE AT HIS EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 3278027. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. PARTS DISTRIBUTION DISCONNECT.

• 11/18/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  DOOR LOCKS SOMETIMES LOCK WHEN THE LOCKED BUTTON IS PRESSED. DOES NOT MATTER IF IT'S THE LOCK BUTTON ON THE TRUCK, THE AUTO LOCK ONCE YOU GO ABOVE 10MPH, OR THE LOCK BUTTON ON THE REMOTE. SINCE THE DOORS DO NOT LOCK, KIDS MAY BE ABLE TO EXIT THE VEHICLE AT SPEED AND GET HURT!

• 11/18/2016· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 35 MPH, THE ALTERNATOR CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOT CALLED AND NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,300.

• 11/17/2014· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND FUEL FUMES EMITTED INTO THE CABIN. THE FUMES WERE EXTREMELY STRONG WHILE IDLING AND IN COLD CLIMATES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 02/02/15*LJ UPDATED 9/6/2017*CN

• 11/14/2015· VEHICLE SPEED CONTROLCrash

  WHEN I HIT THE GAS PEDAL AND LET OFF FOR A SECOND AND THEN TRY TO RETURN TO THE GAS PEDAL THERE IS NOTHING. A LOT OF PEOPLE CALL IT "DEAD PEDAL" IT HAS ALMOST GOTTEN ME HIT MANY TIMES DRIVING IN TRAFFIC. THIS HAPPENED ON A MOUNTAIN ROAD IN THE SNOW AND ALMOST GOT ME AND MY WIFE KILLED. IF THERE HAD NOT BEEN A STUMP THERE, WE WOULD HAVE PLUNGED ABOUT 500 FEET OFF THE EDGE OF THE MOUNTAIN. NOT COOL. THE DEALER TOLD ME THERE WAS NOTHING THEY COULD DO. I GUESS WHEN IT GETS ME KILLED, I WILL HAVE TO HAVE MY FAMILY SUE DODGE OVER IT.

• 11/13/2019· UNKNOWN OR OTHER

  MY RAM 2500 LARAMIE DEVELOPED A HEATING ISSUE. I HAVE HAD MY TRUCK TO THE DEALER ON SEVERAL OCCASIONS, WITH NO FIX. I HAVE REPLACED THE THERMOSTAT, HEATER CORE, AND THE BLEND MOTORS. AFTER ALL OF THAT, THE HEATER IN MY TRUCK STILL DOESN'T WORK. MY ENGINE WILL HEAT UP TO 190 DEGREES AND THE HEAT JUST DOESN'T WORK. IT DOESN'T MATTER IF I'M DRIVING ON THE HIGHWAY, CITY STREETS, OR ANYWHERE ELSE. THE HEAT DOESN'T WORK. THIS PROBLEM STARTED AROUND APRIL 2019.

• 11/11/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  THE LAST TIME MY TRUCK WAS IN FOR RECALL WAS IN 2016. THEY DID NOT FIX IT THEN AND HAVE NOT FIXED ANY RECALL SINCE, BUT THEY CLAM THAT THERE IS ONLY ONE RECALL OPEN AS OF DATE. NONE OF THE RECALLS HAVE BEEN REPAIRED. THIS IS BEING PENCEL WHIPED.

• 11/09/2023· ELECTRICAL SYSTEM,SERVICE BRAKES

  DTC C0020-01 appeared after hitting a speed bump along with service TCS and ABS system. This message is displayed sometimes at random but mostly during common bumps in the road. Any wheel spin during wet weather also creates the message. Contacted the local Chrysler deal and was informed this was common and to report it. I have yet to spend money to fix the issue since finding that the wrong part is often replaced and I am no longer under warranty.

• 11/09/2018· UNKNOWN OR OTHER

  VOLUME ON RADIO DOESN'T WORK WHICH MEAN THE HANDS FREE VOLUME DOESN'T WORK EITHER. ON A COUPLE OF OCCASIONS THE INTERUPTION OF THE VOLUME NOT WORKING HAS CAUSED ME TO BE DISTRACTED WHILE DRIVING.

• 11/09/2016· STEERING,SUSPENSION,WHEELS

  DRIVING ON THE MA ROUTE 128 S HIGHWAY AROUND 65-70 MPH, I HIT A POTHOLE ON THE LEFT SIDE OF THE TRAVEL LANE. THE TRUCK STARTED TO SHAKE VIOLENTLY AS DESCRIBED WITH A DEATH WOBBLE. THE VIOLENT SHAKING DID NOT STOP AFTER APPLYING THE BRAKES TO SLOW THROUGH ABOUT 35-40 MPH. IT FELT AS IF ALL 4 TIRES BLEW SIMULTANEOUSLY. NO OBVIOUS DAMAGE WAS OBSERVED ONCE STOPPED. THIS TRUCK HAS LESS THAN 33900 MILES AT THE TIME OF THE INCIDENT. THE STEERING FEELS OTHERWISE TIGHT AND RESPONSIVE, THE TIRES AND WHEELS ARE STOCK AND ARE WEARING EVENLY. THIS IS A VERY DANGEROUS CONDITION THAT AFFECTS THE SAFETY OF OPERATOR, OCCUPANTS AND OTHER DRIVERS NEAR AN UNCONTROLLABLE VEHICLE. THE INTERNET SOURCES ARE WIDELY AWARE OF THE CONDITION WITH NO CLEAR SOLUTION TO THE PROBLEM. MANY PEOPLE IDENTIFY EQUIPMENT INCLUDING SHOCKS, BALL JOINTS, STEERING BOXES, TIE RODS AND ENDS AND STEERING DAMPERS AND UNBALANCED TIRES. SOME CONSUMERS INDICATE THAT EVEN WITH ENTIRE FRONT ENDS BEING REPLACED THE PROBLEM CONTINUED. THIS INDICATES A DESIGN PROBLEM TO ME.

• 11/08/2016· ELECTRICAL SYSTEM

  VERY COMMON IGNITION ISSUES! RAM IGNITIONS WITH THE KEY FOB THAT YOU PLACE IN DASH GOES OUT CAUSEING NO STARTS. IF YOU GOOGLE 2013 RAM IGNITIONS NOTHING BUT PROBLEMS SHOW UP. THIS SHOULD BE A RECALL AND FREE OF CHARGE! NEED TO GO BACK TO A ACTUAL KEY!

• 11/04/2014· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE TRANSMISSION BECAME STUCK IN FOURTH GEAR. THE CONTACT INDICATED THAT THE CHECK ENGINE LIGHT WOULD SOMETIMES ILLUMINATE WHEN THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE TRANSMISSION SOLENOID BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.

• 11/01/2019· SUSPENSION

  TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIOLENTLY VIBRATED. THE CONTACT STATED THAT THE FAILURE WOULD NOT GO AWAY UNTIL THE VEHICLE WAS COMPLETELY STOPPED. THE FAILURE OCCURRED TWICE. BOB ALLEN CHRYSLER DODGE JEEP RAM FIAT OF FRANKFORT (925 VERSAILLES RD, FRANKFORT, KY 40601, (502) 695-0166) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 53,000.

• 11/01/2019· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE RECALL WAS REPAIRED BY WESTBURY JEEP CHRYSLER DODGE RAM (516-333-2666, LOCATED AT 111 BOND ST, WESTBURY, NY 11590) IN FEBRUARY OF 2018. IN OCTOBER OF 2019, WHILE DRIVING APPROXIMATELY 15 MPH, AN ODOR OF SMOKE WAS DETECTED. THE VEHICLE WAS PULLED OVER AND THE CONTACT SAW SMOKE UNDERNEATH THE HOOD. THE BATTERY INDICATOR WAS ALSO ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY AND THE VEHICLE STOPPED SMOKING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INVESTIGATOR. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

• 10/31/2023· ELECTRICAL SYSTEM

  Hi, I own a 2013 Dodge Ram 2500 and the door locks do not lock all the time. The concern here is that when I have children in the truck the child safety locks do not lock and to me this is a concern. I had the door lock actuators replaced and that still didnt fix the problem. After doing research, there is a body control module that controls all electrical functions to the interior of the truck. If you use a scan tool and clear any codes in the module the door locks work perfectly for about 5-6 start cycles. The part #68200252AG is not available through mopar and has no replacement part number that supersedes the old one. Other item to note is this part number is the 6th updated revision. There is something wrong here and Mopar doesnt seem to care.

• 10/31/2014· POWER TRAIN,ENGINE

  THERE APPEARS TO BE TWO POSSIBLY RELATED ISSUES WITH REGARD TO THE POWERTRAIN. THE FIRST ISSUE IS SOME SORT OF BACKLASH IN THE DRIVE TRAIN WHEN ACCELERATING TO 30-35 MPH AND THEN LETTING OFF THE GAS. THE SYSTEM SEEMS TO SHIFT GEARS BEFORE THE TORQUE CONVERTER UNLOCKS. THE SECOND ISSUE IS THAT WHEN ACCELERATING FROM A STOP THERE IS A SIGNIFICANT LAG IN RESPONSE BETWEEN THE ENGINE AND THE PEDAL BOTH IN ACCELERATING AND DECELERATING. THIS CAN CAUSE AN ISSUE WHEN PULLING OUT INTO TRAFFIC. BOTH OF THESE RELATE TO THE BCM AND THE ELECTRONIC THROTTLE CONTROL. MULTIPLE VISITS TO THE DEALERSHIP HAVE NOT SOLVED THIS ISSUE. *TR

• 10/29/2016· POWER TRAIN,ENGINE

  STARTING AT ABOUT 15,000 MILES, REAR MAIN SEAL DEVELOPED A LEAK. THE SEAL WAS REPLACED, LEAKED AGAIN AND REPLACED BY A SEAL AND SLEEVE. SEAL AND SLEEVE LEAKED UPON INSTALLATION BUT WERE COATED WITH RTV TO STOP LEAK AT ABOUT 16,800 MILES. AT ABOUT 17,600 MILES VEHICLE EXHIBITED LEAK AGAIN. HAVE BEEN INFORMED NOW BY RAM SERVICE DEALERSHIPS THAT THE VEHICLE IS SUPPOSED TO HAVE SEEPAGE OF FLUIDS FROM ENGINE SEALS AND ARE NOT AN ISSUE UNLESS THE FLUID IS POURING OUT ON THE GROUND AND COVERING THE VEHICLE. I CURRENTLY USE THE VEHICLE TO TRAVEL TO PUBLIC AND PRIVATE CAMPGROUND INVOLVING SENSITIVE ENVIRONMENTAL AREAS. AS EXPLAINED, THE VEHICLE IS NOW BANNED FROM BEING OPERATED IN THOSE AREAS DUE TO DESIGNED LEAKING OF FLUIDS FROM THE VEHICLE. RAM CUSTOMER DEPARTMENT HAS BEEN ADVISED AND AM AWAITING A RESPONSE.

• 10/26/2015· SUSPENSION

  2013 DODGE 2500. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES AND SEVERAL RECALL ISSUES. *SMD THE CONSUMER STATED FROM THE VERY BEGINNING THE RIGHT FRONT TIRE WAS ODD. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DETERMINED THE VEHICLE NEEDED AN ALIGNMENT AND IT WOULD COST $ 139.99. *JB

• 10/26/2014· STEERING

  TRUCK WANDERS. STEERING GEAR WAS REPLACED AND THE DEALER SAID IT WAS OK. IT WAS THE SAME. I RETURNED IT BUT NO PAPERWORK WAS WRITTEN. CHRYSLER REP DROVE IT AND SAID IT DROVE LIKE ALL OTHERS. I RETURNED THE FOLLOWING DAY TO DRIVE THE TRUCKS THAT WERE LIKE MINE BUT THEY WERE NOT AVAILABLE. I CAN TURN THE STEERING WHEEL 1/2 TURN WITHOUT THE TIRES MOVING IF I DO IT SLOWLY. I WAS FORCED TO MAKE A QUICK 3000 MILE TRIP AND IT WAS A WHITE KNUCKLE TRIP. THE TIRES ARE WEARING ON THE SIDE ALSO. IF I TURN THE WHEEL QUICKLY IT WILL RESPOND. IF I DRIFT ENOUGH TO MAKE A CORRECTION NOTHING HAPPENS UNTIL I RUN OUT OF ROOM AND HAVE TO QUICKLY TURN THE WHEEL. THEN I OVER STEER AND GO TOO FAR THE OTHER WAY. I AM TO MEET WITH A CHRYSLER TECH AND THE GUY FROM CHRYSLER THAT DROVE IT NEXT THURS. FRANKLY AFTER BEING TOLD IT IS THE WAY I DRIVE, I DON'T TRUST THEM AND I WILL NEVER TRUST THIS TRUCK. MY THOUGHTS ARE TO LET THEM SEE WHAT I SEE AND NOT LET THEM TOUCH IT IF YOU ARE INTERESTED IN MY COMPLAINT AND WISH TO SEE FOR YOURSELF. IF WE GET ICE ON THE ROADS LIKE WE WILL ANY DAY, NO ONE COULD KEEP THIS TRUCK UNDER CONTROL. IT IS VERY UNSAFE TO DRIVE. IN A DISCUSSION ON A RAM WEBSITE, I FOUND ANOTHER WHO HAS A LIKE PROBLEM AND HAS NEVER BEEN ABLE TO GET IT CORRECTED. HE IS THINKING ABOUT TRADING IT TO GET RID OF IT. THIS WILL JUST TRANSFER THE PROBLEM TO ANOTHER DRIVER. PLEASE GIVE ME SOME ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 10/21/2020· ELECTRICAL SYSTEM,STRUCTURE

  DOOR LOCKS NOT OPERATING PROPERLY WITH KEY FOB, DOOR PANEL CONTROL OR KEYLESS TOUCH ENTRY MECHANISMS. STARTED AS INTERMITTENT ISSUE BUT IS NOW HARD FAILURE...PROBLEM MANIFESTS WITH FOLLOWING SYMPTOM: USING ANY LOCK/UNLOCK MODE ONLY THE DRIVERS DOOR AND TAILGATE LOCK/UNLOCK, WHEREAS THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK OR UNLOCK WITH ANY AVAILABLE MECHANISM...ADDITIONALLY, THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK WITH THE SPEED ACTUATED LOCKING MECHANISM EITHER. THIS IS A SIGNIFICANT SAFETY ISSUE AND HAS BEEN BROUGHT UP IN SEVERAL OWNERS FORUMS.

• 10/21/2015· ELECTRICAL SYSTEM,AIR BAGS

  TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 65,000.

• 10/04/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging and children being able to exit vehicle without being in park. Also, prevents vehicle from being securely locked and protecting from theft of items. Truck been to dealership and told of problem they checked but could only get it to replicate issue 2 times and found nothing causing the problem. I have also found multiple Ram forums with a lot of people with same issue. There haven't been any warning lamps or messages before or during issues. The problem is intermittently and has last anywhere from a couple of days to several months at a time.

• 10/03/2015· SUSPENSION

  I TOOK MY RAM IN FOR A STATE INSPECTION. THEY STATED THAT THE UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED BEFORE NEXT INSPECTION. THIS TRUCK ONLY HAS 48000 MILES ON IT.

• 10/02/2015· STEERING

  TL* THE CONTACT OWNED A 2013 DODGE RAM 2500. WHILE PARKED, THE CONTACT NOTICED OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE STEERING BOX AND PINION SEAL WERE REPLACED, EACH ON DIFFERENT OCCASIONS. IN ADDITION, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS ALIGNED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

• 09/30/2016· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  FROM A STOP, THE VEHICLE WILL NOT ACCELERATE PROPERLY. WHEN DEPRESSING THE GAS PEDAL IT TAKES A FEW SECONDS FOR THE VEHICLE TO RESPOND. WHEN LETTING OFF THE GAS, THE THROTTLE DOES NOT RESPOND FOR ABOUT TWO SECONDS. THERE IS A SEVERE RESPONSE IN THE THROTTLE FROM WHEN DEPRESSING THE GAS PEDAL TO WHEN THE VEHICLE ACTUALLY STARTS TO MOVE. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS BECAUSE I AM TRYING TO SWITCH LANES OR ACCELERATE AND IT JUST SITS THERE FOR A FEW SECONDS. THIS IS GOING TO KILL PEOPLE ESPECIALLY ONES UNFAMILIAR WITH DRIVING THE VEHICLE. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. THIS SAME PROBLEM EXISTS IN ALL RAM 2500 AND 3500 WITH THE TURBO DIESEL MOTOR FROM YEARS 2011-2016. AS I HAVE DRIVEN THE VEHICLE FOR THE PAST THREE YEARS IT HAS BECOME INCREASINGLY WORSE. THE DELAY IN THROTTLE RESPONSE HAS GOTTEN LONGER.

• 09/28/2020· STEERING,SUSPENSION,UNKNOWN OR OTHER

  THE TRACK BAR MOUNTS HAVE ALL THE WELDS CRACKED AND IT CAUSES THE TRUCK TO SHAKE UNCONTROLLABLY AND IS VERY DANGEROUS. I HAVE ALMOST CRASHED TWICE DUE TO THIS PROBLEM. I SEE THAT FCA CURRENTLY HAS A RECALL FOR THIS EXACT PROBLEM R46, MY TRUCK FALLS WITHIN THE MODEL AND YEARS BUT FOR SOME REASON IS NOT COVERED UNDER THE RECALL. I NOTICED THE PROBLEM DRIVING ON THE HIGHWAY AT 60 MPH THE TRUCK BEGAN TO SHAKE IN A VIOLENT AND UNCONTROLLABLE MANNER ALL THE CARS AROUND ME SLAMMED THEIR BRAKES TO STAY AWAY. I WAS ABLE TO BRAKE DOWN TO 20 MPH WHEN THE SHAKING STOPPED. I PULLED OVER TO THE EMERGENCY LANE TO EXAMINE MY TRUCK AND NOTICED THE CRACKED WELDS ON THE TRACK BAR MOUNT. I NEED TO HAVE THIS FIXED UNDER THE RECALL AS THIS IS A HUGE SAFETY PROBLEM FOR MY SELF AND MY FELLOW DRIVERS I SHARE THE ROAD WITH.

• 09/27/2024· POWER TRAIN

  The contact owns a 2013 Ram 2500. The contact stated while the vehicle was turned off and in park(P), the vehicle shifted into reverse after the contact’s son bumped into the column shifter. As a result, the vehicle rolled down hill coming to a complete stop after striking a fence post. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V821000 (Power Train); the VIN was included, but the vehicle had already been repaired. A Police report was not filed. No injury was reported. The manufacturer was notified of the failure but provided no assistance but informed the contact that the vehicle had previously been repaired under recall in 2019. The failure mileage was 116,000.

• 09/26/2023· EXTERIOR LIGHTING

  hi beam, low beam, both sides flicker, go off, then come on. Driver's side (low and hi beam) is now permanently off even after having a repair shop fix them.

• 09/25/2015· ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL/PROPULSION SYSTEM), HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 09/24/2013· INTERIOR LIGHTING

  A FEW DAYS AFTER PURCHASING THE TRUCK I NOTICED ONE OF THE CEILING COURTESY / MAP LIGHTS WAS NOT WORKING AND THE NEXT TIME IT CAME ON IT WOULD BE ON AT HALF POWER. IT EITHER DOESN'T COME ON OR COMES ON AT HALF POWER. I VISITED THE DEALERSHIP SEVERAL TIMES FOR THEM TO TRY AND LOCATE A NEW MAP LIGHT. THE DEALER AFTER SEVERAL TRIPS TOLD ME THEY COULDN'T FIND THE NEEDED PARTS AND DIDN'T KNOW WHAT ELSE TO TELL ME. I HAVE CONTACTED RAM CUSTOMER SERVICE NUMEROUS TIMES AS WELL AS THE BBB OVER THE PAST 6 MONTHS CONCERNING THIS PROBLEM. RAM CUSTOMER SERVICE STATES THERE ARE NO PARTS AVAILABLE TO REPAIR MY 2013 2500 RAM TRUCK WHICH COST $60,000 AND THEY DON'T KNOW WHEN ANY PARTS WILL BECOME AVAILABLE. ONE OF MY CONCERNS IS THIS LIGHT MUST HAVE A ELECTRICAL SHORT OF SOME SORT EITHER IN WIRING OR THE LIGHT ITSELF THEREFORE MAY BE A FIRE HAZARD. RAM APPEARS TO CARE LESS. *JS

• 09/22/2018· ENGINE

  GOT MOST RECENT RECALLS DONE. THE REFLASHED MY TRUCK AND HAVE HAD NOTHING BUT PROBLEMS SINCE. ALARM WAS GOING OFF RANDOMLY. BACK UP CAMERA WAS ALL MESSED UP, AND OTHER ELECTRICAL ISSUES IT SEEMED. THEY WORKED THEM SELVES OUT AFTER DRIVING A WHILE. BUT THE TRUCK WOULDN'T REGEN ON ITS OWN. BELIEVE IT IS BECAUSE IF THE T05 SCR RECALL THAT WAS PERFORMED ON SOME TRUCK THIS SAME YEAR AND MODEL AS WELL AS MANY OTHERS BUT NOT ON THIS TRUCK.

• 09/20/2018· STEERING

  TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A "DEATH WOBBLE" WHILE DRIVING 55 MPH. ALSO, THE STEERING WHEEL SHOOK SO VIOLENTLY THAT THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE EVEN WHEN IT STRUCK A SMALL BUMP IN THE ROAD, WHICH CAUSED IT TO DRIVE INTO A DITCH ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM SPRING (21027 I-45, SPRING, TX 77388, (281) 715-6927). THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT THERE WAS NO REMEDY. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH ANYONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 3,500.