2013 Mitsubishi Outlander

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2016· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THERE WAS A LOUD CLANKING NOISE COMING FROM THE FRONT DRIVERS SIDE BRAKES. THE VEHICLE WAS TAKEN SEVERAL TIMES TO THE DEALER BUT THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

• 12/23/2017· UNKNOWN OR OTHER

  WITHOUT WARNING THE RPM WILL DROP TO ZERO. AT FIRST IT WOULD START RIGHT BACK UP WITHOUT HAVING TO RESTART IT. NOW WITHOUT WARNING IT WILL JUST DIE AND RPM GOES TO ZERO AND I HAVE TO RESTART IT. CHECK ENGINE LIGHT WILL COME ON BUT NO DIAGNOSTIC CODES ARE STORED AS TO WHAT THE PROBLEM IS. IT HAS HAPPENED WHILE STOPPED AS WELL AS DRIVING DON THE ROAD AT 50 MPH.

• 12/18/2017· VISIBILITY,VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING IN RAINY CONDITIONS AT APPROXIMATELY 65 MPH, THE WINDSHIELD WIPERS STOPPED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER (RAY BRANDT CHEVROLET, WESTBANK EXPY, HARVEY, LA 70058 (504)-229-6013). THE DEALER DIAGNOSED THAT THE WIPER MOTOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000.

• 12/17/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  On Dec 8,2023 our mitsubishi outlander shut off while being driven. When this occurred multiple warning lights come on including, service engine immediately, engine overheating (which it was not) and multiple other lights. It was towed to the dealership where they told us the ECU is bad. Mitsubishi no longer makes the part. They have also told us this is the 3rd vehicle in the last month with the same issue. Car had no power/electrical /engine issues prior to this event. Mitsubishi is offering no solution to fix the issue. Luckily when the car shut down we were driving at a low speed in a neighborhood. If this had happened on the freeway it could have been very dangerous. We now have no car, no possibility of repair and no answers to why this happened without warning.

• 12/15/2016· AIR BAGSCrash

  TAKATA RECALL I WAS INVOLVED IN A HEAD ON MOTOR VEHICLE COLLISION IN MY 2013 OUTLANDER SPORT. ALTHOUGH AT THE TIME OF IMPACT I WAS TRAVELING ON THE HIGHWAY DOING BETWEEN 45-55 MPH, AND THE IMPACT AREA OF MY VEHICLE WAS ALL FRONT END, NOT ONE SINGLE AIRBAG DEPLOYED. I SUFFERED INJURIES TO MY NECK AND CHEST THAT I FEEL COULD HAVE BEEN AVOIDED HAD MY AIRBAGS DEPLOYED AT THE TIME OF IMPACT.

• 12/11/2017· AIR BAGS

  TAKATA RECALL - AIRBAG LIGHT HAS COME ON AND WILL NOT GO OFF. OCCURS IN PARK OR IN DRIVE.

• 11/27/2018· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  IMMOBIZER SYSTEM I HAD BEEN OUT OVER TWO HRS IN MY CAR CAME HOME FOR MIN TURNED CARE OFF IT DINGED SAYING IMMOBIZER SYSTEM NEEDS SERVICE AND CAR WOULD NOT START BACK EVEN THIS MORNING

• 11/26/2019· ELECTRICAL SYSTEM,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO IMMEDIATELY STOP. ALSO, THE ACS MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD NOT START WITHOUT BEING (7) JUMPSTARTED. THE VEHICLE WAS TAKEN TO NORTH PALM MITSUBISHI (572 NORTHLAKE BLVD, NORTH PALM BEACH, FL 33408, (561) 328-9121) WHERE THE COMPUTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,300.*PM*JB

• 11/21/2019· AIR BAGS

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AVONDALE MITSUBISHI (10555 PAPAGO FWY, AVONDALE, AZ 85323, (623) 299-8833) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000.

• 11/15/2023· ELECTRICAL SYSTEM

  My electrical system and/or computer brain is not operating properly. About a year and 1/2 ago the low beam passenger light stopped working. I had the bulb replaced at Walmart. 2 months later it went out again. Walmart checked and said the bulb was not the problem so I went to Firestone and was told the wiring was melted. Firestone said my options were to replace the entire harness or pig tail the low beam. I opted for the pig tail. A few months later I had issues with slow starts as if my battery was being drained. A few weeks after that my drivers side low beam started working intermittently. Then went out completely. I went to Gillman dealership in Schertz, TX (330 miles from my home) who said the bulb needed to be replaced which they did. A month later the drivers low beam is out again. Firestone says the wiring has melted on that side too. This time I asked them not to fix it because I wanted to go back to the dealership to repair. 1 week later my battery died twice and the passenger low beam has stopped working again. A mechanic advised that a few years ago he worked on a 2012 Mitsubishi with the same issues and ended up totaling it out because the car’s computer was not modulating voltage properly. He said that car’s computer was not reading the codes correctly and was outputting voltages that did not match the Outlanders configuration. I was told there is a recall for this already. I wanted information on this before contacting the Texas State Attorney General’s Consumer Protection Office.

• 11/10/2022· AIR BAGS

  Airbag service system light is on In my car and the codes ran and it popped up SR-14-001 they gave me paperwork saying its a recall on my driver seat mounted airbag wiring has been improperly installed. Dealership is saying its not a recall.

• 11/07/2016· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, ANOTHER VEHICLE FAILED TO YIELD. AS A RESULT, THE CONTACT CRASHED INTO THE REAR PASSENGER'S SIDE OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND FRONT PASSENGER SUSTAINED MINOR BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING YARD BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

• 11/04/2018· ENGINE

  THE CATALYTIC CONVERTER WAS RECALLED AND REPLACED IN NOVEMBER OF 2017, BUT NOW THE EXHAUST MANIFOLD IS RUSTED FROM THE INSIDE WHICH CAUSED BITS TO BREAK OFF AND FALL INTO THE NEW CATALYTIC CONVERTER. NOW THE EXHAUST MANIFOLD NEEDS TO BE REPLACED (THERE ARE ONLY 4 PARTS IN THE NATION FOR THIS??) AND THE NEW, LESS THAN A YEAR OLD, CATALYTIC CONVERTER HAS TO BE CLEANED OUT OF ALL THE RUSTY METAL BITS. THERE IS A RATTLING NOISE IN THE ENGINE WHEN IDLE (RPMS JUMP UP AND DOWN SLIGHTLY IN IDLE), QUIETS A BIT ONCE YOU HIT 2-3K RPMS AND THEN IS LOUD AGAIN AROUND 1-2K RPMS. THE EXHAUST MANIFOLD IS NEARLY A THOUSAND DOLLARS TO REPLACE! I DON'T LIVE NEAR THE OCEAN OR A PLACE WHERE IT SNOWS FREQUENTLY. MY 5 YEAR OLD CAR SHOULDN'T HAVE RUST IN THE EXHAUST MANIFOLD ESPECIALLY CONSIDERING THE OTHER RECALL JUST LAST YEAR. SERVICE ENGINE SOON LIGHT HAS BEEN ON FOR WEEKS SINCE THE PROBLEM STARTED. THEY TOLD ME IT'S OUT OF MY WARRANTY BECAUSE MY CAR IS AT 75K MILES.

• 10/30/2019· STEERING

  IT SAYS REMOVE KEY, AND I CAN HAVE THE KEY IN MY HAND. WON'T LET THE KEY FOB LOCK IT EITHER

• 10/19/2020· STRUCTURE

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE REAR TOP LIFTGATE WAS RUSTED AND THE LICENSE PLATE WAS BUBBLED AND CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPAIRED THE TOP LIFTGATE HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT IT WAS A CORROSION ISSUE. THE VEHICLE WAS TAKEN TO VERHAGE MITSUBISHI (343 E 8TH ST, HOLLAND, MI 49423 (616) 396-3589) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOP LIFTGATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 47,000.

• 10/14/2024· AIR BAGS

  AIRBAG SYSTEM SERVICE REQUIRED message appears on dash. Occurred on 09/20/2018 and again on 09/29/2023. Both times required service to fix. Has now happened again on 10/14/2024. Secondary issue was reported by another driver for same vehicle for NHTSA ID Number: 11339357 and NHTSA ID Number: 11567379

• 10/08/2018· POWER TRAIN

  AFTER A LONG DRIVE, EVEN MORE SO UPHILLS, THE TRANSMISSION STARTS SLIPPING AND THE CAR HESITATES TO GO AFTER A STOP. A WARNING MESSAGE THAT THE TRANSMISSION IS OVER HEATING APPEARS AND THE CAR RUNS AT HIGH RPMS AT ONLY 60 MPH. ERROR CODE P1778 HAS APPEARED TWICE. THE CAR ONLY HAS 71,000 MILES

• 09/30/2021· POWER TRAIN

  1) Transmission or power train 2) The vehicle may be inspected at request 3) The vehicle starts and may go for about a mile, and then it will buck and act like it's in neutral for all gears. I got stuck in the middle of an intersection turning left. I managed to get it back home, and then needed help pushing it into the driveway, where it sits. 4) I have seen several similar complaints for the years; 2012, and 2014 through 2021. 5) The vehicle has been worked on, and the valve body for the transmission was replaced about a month ago. 6) The warning message that popped up just before the issue was "Transmission service is required." It appeared on 9/27/2021, the day I was giving a ride to someone across town. I had recently replaced the valve body, because the solenoids were failing, and the transmission itself was serviced.

• 09/19/2014· ELECTRICAL SYSTEM

  BETWEEN APRIL AND MAY 2014 THIS 2013 MITSUBISHI OUTLANDER HAS BEEN HAVING DIFFICULTY IN STARTING, AT ONE POINT IT WOULD NOT START AT ALL. SOME BELTS (I DON'T KNOW WHICH) SQUEAK EVERY SO OFTEN. ON 03 JULY 2014 THE DEALER WHERE THE VEHICLE WAS PURCHASED AND HAS SINCE BEEN RECEIVING IT'S SCHEDULED MAINTENANCE, INDICATED THAT THE ALTERNATOR HAS TO BE REPLACED AND THAT THEY HAD NONE IN STOCK. I WAS TOLD TO CALL BACK IN A WEEK. I HAVE CALLED EVERY WEEK SINCE THEN AND I AM ALWAYS TOLD IT IS IN BACK ORDER, THAT THERE ARE MANY OF THE SAME VEHICLES WAITING FOR THIS PART. SEEMS TO ME THAT THIS IS INDICATIVE OF A PROBLEM. IT HAS BEEN 55 DAYS SINCE THEY FINALLY DIAGNOSED THE PROBLEM AND CANNOT KEEP A ALTERNATOR FOR MY VEHICLE IN STOCK LONG ENOUGH TO REPLACE THE FAULTY ONE IN MY VEHICLE. *TR

• 09/14/2014· AIR BAGS,SEAT BELTSCrash

  MY AIR BAGS DID NOT DEPLOY, THE SEAT BELT DID NOT ENGAGE. THEREFORE I STRUCK THE STEERING WHEEL TWICE, AND WHIPPED MY NECK. *TR

• 09/11/2018· FUEL/PROPULSION SYSTEM

  KEEPING THIS SIMPLE, THE CAR HAS LESS THAN 60,000 MILES ON IT, AND I WAS SMELLING GAS. TOOK IT TO THE GARAGE, AND WAS TOLD THAT THE GAS TANK, NEAR THE TALK, RUSTED AS IT PROBABLY WAS NOT SEALED PROPERLY. HOW COULD THIS HAPPEN, IT SEEMS IT IS RIGHT AROUND WHERE IT CONNECTS TOGETHER. THIS IS RIDICULOUS, AND SHOULD BE RECALLED. I NOTICED THAT IT WAS ON CARS, BUT NOT ON THIS PARTICULAR VEHICLE. THIS NEEDS TO BE LOOKED INTO, AS IT JEOPARDIZED THE SAFETY OF MYSELF AND MY CHILD.

• 09/09/2021· UNKNOWN OR OTHER

  My catalytic converter just went in my vehicle. I was told by dealership that the warranty expired by months. I contacted Mitsubishi and a case was opened. I was called by them today and they wont make an exception even though my mieage is well under the 80000 miles (under by over 28,000 miles) When I asked to talk to a manager I was told no and no exception would be made. I just want them to pay for the defective part.

• 09/06/2013· ENGINE

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 5,600.

• 08/27/2025· ELECTRICAL SYSTEM

  My vehicle shut off on a state route when I had the vehicle towed to the dealership I was informed it was the ecu. I found out a year after my vehicle was purchased, there was a technical service bulletin out in this part. I am not sure why there was not a recall sent when they knew this part could be defective and my life was put at risk by it shutting off on the highway. How is a vehicle safe when it just shuts off. This should have been a recall and not a bulletin. Please reconsider making this a recall. I would hate to see people lose their lives because of this.

• 08/25/2017· ELECTRICAL SYSTEM,AIR BAGS

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (KELLY MITSUBISHI, LOCATED AT 536 STATE AVE, EMMAUS, PA 18049; (610) 967-2101) WHERE IT WAS DIAGNOSED THAT THE ECU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,161.

• 08/24/2022· POWER TRAIN,ELECTRICAL SYSTEM

  The contact owns a 2013 Mitsubishi Outlander Sport. The contact stated while driving at various speeds, the "Transmission Overheating" message was displayed on the instrument panel as the vehicle lost motive power. The contact stated that the vehicle would restart after waiting approximately 10 minutes and would resume normal operation. The contact had taken the vehicle to an independent mechanic who discovered that there was no defect with her vehicle and that the failure was linked to an electrical issue. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.

• 08/23/2017· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON WILLIAMSON NISSAN LOCATED AT 310 WESTERN BLVD, JACKSONVILLE, NC 28546 WAS CONTACTED AND REFUSED TO DO THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 08/19/2020· POWER TRAIN

  AT 115,000 MILES, THE TRANSMISSION WENT OUT. MY SUV NO LONGER GOES ABOVE 30MPH WITHOUT THE RPMS WILDLY JUMPING. BOTH THE 2014 AND 2015 MODELS HAVE A RECALL FOR THIS VERY CVT ISSUE BUT THE 2013 DOES NOT.

• 08/18/2016· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

  -ELECTRIC LOCK BUTTON DID NOT RESPOND. -UNLOCK BUTTON ON KEY DID NOT RESPOND. -ON PUSHING START BUTTON, CONSOLE CYCLED THROUGH EVERY WARNING AVAILABLE, IN THIS ORDER: 'CLOSE FUEL CAP LID', 'ELECTRICAL SYSTEM SERVICE REQUIRED', 'BRAKE SYSTEM SERVICE REQUIRED' , 'ACC SERVICE REQUIRED', 'RBS SERVICE REQUIRED', 'CLOSE HOOD', 'ENGINE OVERHEATING STOP SAFELY', 'LIMITED DRIVING MODE', 'ASC SYSTEM SERVICE REQUIRED', '4WD SYSTEM SERVICE REQUIRED', 'LDW SYSTEM SERVICE REQUIRED 'EV SYSTEM SERVICE REQUIRED STOP SAFELY THE POWER WOULD NOT TURN OFF UNTIL START\STOP BUTTON WAS DEPRESSED FOR SEVERAL SECONDS. MAIN DRIVING LIGHTS CAME ON RADIO,WIPERS TOO.

• 08/07/2017· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. AFTER FILLING UP THE VEHICLE WITH FUEL, THE FUEL GAUGE READ "360 MILES UNTIL EMPTY ". DURING THE NEXT FILL UP, THE FUEL GAUGE READ "400 MILES UNTIL EMPTY". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V112000 (FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. ...UPDATED 11/12/17/*BF *JS

• 08/03/2019· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  HI, HELP PLEASE HELP CAR DEALER RIP OFF. NORTH PALM MITSUBISHI OWNER MANAGER GUY, SOLD ME 3 CARS. ONE FINANCED THROUGH SANTANLER 2011 NISSAN ALTAMA. I WENT TO WORK PART TIME TO STAY MENTALLY HEALTHY AS DISABLED SINCE 1995 I WAS 35 YR OLD FLORSHEIM EXECUTIVE. I WAS REAR ENDED& DOUBLE HEAD-ON COLLISION. MY CAR 3 MONTHS OLD 3000 MILES ON IT. NPM GUY MGR OFFERED NO HELP IN GETTING ME ANY TYPE OF TRANSPORTATION. "I NEED $1000 DOWN PAYMENT TO GET YOU INTO ANOTHER CAR." "EXTRA FUNDS"? MR [XXX]. YOU HAVE TREATED MY PEOPLE SO BADLY AFTER I DID YOU A FAVOR IN FINANCING YOU .2ND MONTH I MISSED HAVING TRANSPORTATION. NOW BY MISSING HOUSE PAYMENT TO TAKE CARE OF MY HEALTH AGAIN VERY PHYSICALLY SICK MAN IF NOT TAKEN CARE OF....... I CANNOT BE WITHOUT A VEHICLE, I WAS GIVEN 1 CAR TO PURCHASE OUT OF 75 IN THE LOT 4 OF WHICH WERE OUTLANDERS UNDER 15000 UNDER 40,000 MILES & LESS. I ASKED GUY TO PLEASE KEEP PAYMENTS UNDER $350. PAYMENT $417 . I SAW A WARNING CODE ACS FAILURE MEANING ABS NOT WORKING,& POWER ASSIST STEERING ALSO NOT WORKING.THE WIPERS CAME ON ALL BY THEMSELVES. NPBM DID NOT TOW THIS UNSAFE CAR, I PAID TO HAVE IT TAKEN BACK TO DEALER FOR YET ANOTHER 10 SHOP STAY NO TRANSPORTATION. THIS WHOLE OPERATION NEEDS TO BE INVESTIGATED AS JUST NOTICED THAT PASSENGER SIDE FRONT CARPET STILL HAD NEW CARPET PLASTIC COVERING AFTER 6 YEARS? CORRUPT SELLING SALVAGED RE TITLED VEHICLES IS MY GUESS. MITSUBISHI TURNED THEIR BACK WHEN I IN FORMED THEM AS IF THE LESS THEY KNOW THE BETTER. IN MY SUCCESS IN BUSINESS CUSTOMER SERVICE COMES FIRST. ALONG WITH HONESTY AND NO DEGRADATION OR TAKEN ADVANTAGE OF AND THE OWNER OF R & B LLC IS NOT EVEN CLOSE TO BEING A FAIR BUSINESS MAN. PLEASE PLEASE HELP ME. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

• 07/20/2021· SUSPENSION,WHEELS,SERVICE BRAKES

  My vehicle has had over 10 recalls but Mitsubishi has refused to properly fix any of the problems. I will attach a photo of the control arms and certain parts and recalls THEY cleared, and sent me on my way with. Now there is full suspension damage. Tire damage. And an entire list of other recalls that were never fixed by Mitsubishi. Also Airbag light, incorrect gas level. Windshield fluid leaking, and more. My front tire is about to fly off. There are problems with the struts. And no mechanic wants to touch it due to a strut recall and can’t even buy struts anywhere for my car. They have been taken off the market completely. I have a 8 year old child in this car. And both of our lives at risk. I have brought it to several mechanics and they are in shock at the damage and how we have survived. I have had to pay with my own money for certain repairs because Mitsubishi said “everything looks fine” and sent me on my way. And now refuse to open a claim and pay it back. Or fix all the damage it has caused since the first control arm problem. I can get receipts and invoices together. But honestly the entire car is A huge liability and needs an IMMEDIATE SOLUTION!

• 07/15/2017· AIR BAGSCrash

  STRUCK IN RIGHT FRONT QUARTER PANEL BY PICKUP TRUCK GOING 70MPH WHICH TOTALLED MY VEHICLE AND CAUSED INJURIES TO MYSELF AND GRANDSON BUT NO AIRBAGS DEPLOYED. DEPLOYMENT WOULD HAVE REDUCED OUR INJURIES.

• 07/14/2020· AIR BAGS

  A WARNING MESSAGE POP UP ON MY DASH BOARD " AIRBAG SYSTEM SERVICE REQUIRED.

• 06/23/2025· SUSPENSION,STRUCTURE

  The contact owns a 2013 Mitsubishi Outlander Sport. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V144000 (Suspension, Structure); and it was determined the undercarriage was extremely rusted. The vehicle was not repaired due to the rust. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 100,000. Parts distribution disconnect.

• 06/23/2017· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY/WIPER). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE WIPERS FAILED TO WORK INTERMITTENTLY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT CALLED A LOCAL DEALER (MOTOR WORLD GROUP AT 150 MOTORWORLD DR, WILKES-BARRE, PA, 18705) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER AND THE CONTACT WOULD BE NOTIFIED WHEN THEY BECOME AVAILABLE. THE FAILURE MILEAGE WAS 57,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 06/21/2019· UNKNOWN OR OTHER

  TRANSMISSION IS OVER HEATING AFTER DRIVING A SHORT DISTANCE AND FAILS TO SHIFT GEARS. TAKEN TO A TWO SEPERATE INDEPENDENT MECHANICS AND WAS VERIFIED THE TRANSMISSION IS THE PROBLEM. I RESEARCHED RECALLS AND FOUND THE SAME ISSUES WITH 2015-2016 OUTLANDER TANSMISSIONS.

• 06/18/2016· VISIBILITY/WIPER

  WE PURCHASE THIS VEHICLE FROM LITTLE JOE'S MITSUBISHI AT 1601 S MILITARY HWY, CHESAPEAKE, VA 23320 ON MAY 20, 2016 AS A PRE OWNED VEHICLE. TWO WEEKS AFTER TAKING POSSESSION OF THE VEHICLE ONE DAY WHEN IT WAS RAINING, THE WIPERS WOULD STOP WITH THE WIPER BLADES STRAIGHT UP AND DOWN AND STAY THERE TILL L HIT THE WIPER HANDLE ON THE STEERING WHEEL ON THE RIGHT SIDE, L CALLED THE DEALERSHIP AND SPOKE TO CHRIS BLAIR TJE SALES REPRESENTATIVE AND ADVISED HIM OF THIS THE SAME DAY IT HAPPENED, HE TOL ME HE WOULD TRANSFER ME TO SERVICE, SPOKE TO A MANAGER NAME WAS NICOLE IN SERVICE AND TOLD HER THE PROBLEM, SHE TOLD ME TO BRING THE VEHICLE IN, TOLD HER L WOULD WHEN L RETURNED BACK TO THE STATE AS L WAS OUT OF STATE AS THIS WIPER SITUATION HAPPENED TO ME ON THE WAY TO THE AIRPORT IN MY AREA. I SCHEDULED AN APPOINTMENT FOR FRIDAY JUNE 17,2016 AND THEY HAD A MECHANIC CHECK IT AND THIS IS WHAT THEY SAID WAS POSSIBLE WRONG, SEE ATTACHED. THEY TOLD ME L WOULD HAVE TO PAY HALF OF $632 WHICH WAS $316 AND L TOLD THEM THEY NEEDED TO REPLACE THIS AS IT WAS A SAFETY ISSUE, AND GOD FORBID IF THEY STOPPED WORKING WHILE L WAS DRIVING WHEN IT WAS RAINING OR SNOWING OR ANY WET CONDITION L COULD BE POTENTIALLY INVOLVED IN AN ACCIDENT AS L WOULD NOT BE ABLE TO SEE WHERE L AM GOING, THE SERVICE MANAGER NICOLE WHO WAS RUDE SAID IT WAS WORKING WHEN WE HAD THE VEHICLE, L TOLD HER L DID NOT BREAK IT. I TOLD HER THIS IS A SAFETY RELATED DRIVING ISSUE, SHE DID NOT WANT TO HEAR ABOUT IT. I ASKED FOR THE COPY OF THE SITUATION IN RELATION TO THE WIPER ISSUE AND TOLD HER L WOULD FILE A COMPLAINT. I AM ASKING THEY REPLACE THIS SAFETY RELATED DRIVING ISSUE AT THERE EXPENSE 100%, SINCE MAY 20, 2016 TILL JUNE 17, 2016 L HAVE ONLY PUT 1623 MILES ON THE VEHICLE SINCE L TOOK OWNERSHIP. THE FINANCE MANAGER ON MAY 20,2016 WHEN ASKED IF THE FLUIDS HAD BEEN CHANGED STATED YES, SERVICE DEPARTMENT SAYS ONLY OIL WAS.

• 06/16/2019· POWER TRAIN

  DRIVING DOWN THE INTERSTATE ITS ABOUT 85 DEGREES OUT AND IM GOING 70 MPH. THE TRANSMISSION OVER HEAT LIGHT COME ON AND IT SAYS TO SLOW DOWN. I DIDN'T HAVE A CHOICE BECAUSE THE CAR STARTED SLOWING DOWN ON ITS OWN. ABOUT 5 MILES A PULL OVER AT A EXIT. I LET IT SIT FOR ABOUT 15 MINUTES. EVERYTHING CLEARED UP AND I WAS ABLE TO MAKE IT HOME WITH NO MORE PROBLEMS.

• 06/09/2022· POWER TRAIN

  The contact owns a 2013 Mitsubishi Outlander Sport. The contact stated while driving 65 MPH, the transmission started overheating. There was a message displayed on the instrument panel to Slow Down. The vehicle then started to decelerate independently. The contact was able to park the vehicle and waited 10-15 minutes before restarting the vehicle. The contact stated that failure recurred within 45 minutes. The contact took the vehicle to an independent mechanic and was informed that the pin needed to be replaced. The vehicle was not repaired. The contact took the vehicle to another independent mechanic where the mechanic performed a transmission flush. The contact continued to experience failure after the transmission was flushed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 96,793.

• 05/23/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. WHILE OPERATING THE VEHICLE, THE "SERVICE AIR BAG REQUIRED" MESSAGE DISPLAYED AND REMAINED ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 56,000.

• 05/20/2015· UNKNOWN OR OTHER

  UNLESS WE ARE WITHIN 12 INCHES OF THE CAR THE PANIC BUTTON DOES NOT WORK, THIS IS AN INTERMITTENT PROBLEM, HOWEVER MOST OF THE TIME IT DOES NOT WORK. WE HAVE MADE THIS COMPLAINT ON NUMEROUS OCCASIONS AND HAD ARBITRATION AND MITSUBISHI WILL NOT RECOGNIZE THE PROBLEM. I WAS IN A PUBLIC PARKING GARAGE AND I THOUGHT I WAS BEING FOLLOWED AND THE PANIC BUTTON DID NOT WORK (FORTUNATELY I WAS NOT BEING FOLLOWED).

• 05/20/2013· POWER TRAIN

  I NOTICED OIL DRIPPING FROM UNDERNEATH THE MOTOR AND TRANSMISSION TOOK VEHICLE TO THE DEALERSHIP THEY SAID IT WAS TO FULL OF OIL, TOOK VEHICLE BACK HOME CONTINUED TO LEAK, TOOK VEHICLE BACK AGAIN TO DEALERSHIP FOR SAME LEAK THEY SAID IT WAS THE CVT FILTER SO THEY REPLACED IT. TOOK VEHICLE HOME PARKED IT IN GARAGE WHEN I WOKE UP NEXT DAY TO CHECK ON IT THERE WAS A PUDDLE OF OIL UNDER THE MOTOR AND TRANSMISSION, HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP AND NOW THEY ARE SAYING THE SEAL BETWEEN THE MOTOR AND TRANS. IS BAD, THEN THEY SAID THAT WASN'T IT THAT THE TRANSMISSION'S MOLD IS DEFECTIVE AND THEY HAVE TO ORDER A NEW TRANSMISSION FROM MITSUBISHI IN JAPAN, I HAVEN'T HAD THE VEHICLE NOW FOR ALMOST 3 WEEKS AND THEY TOLD ME IT WOULD BE ANOTHER 2 WEEKS. *TR

• 05/20/2013· SEATS

  3RD ROW SEAT BROKE THE FABRIC HAS GIVEN AWAY THERE IS NO SUPPORT OR ANY TYPE OF CUSHION FOR YOUR BUTT. ALL THERE IS , IS THE METAL FRAME STRUCTURE AND WHEN YOU FOLD THE SEAT BACK TO STORE IT, IT WONT STAY DOWN, DOESN'T LATCH SO WHEN YOUR DRIVING ANY BUMP YOU HIT OR ON THE FREEWAY THE SEAT RATTLES AND BOUNCES UP AND DOWN, I FEEL THIS IS A BIG SAFETY HAZARD, WE WILL NOT LET OUR KIDS SIT BACK THERE ANYMORE, ALSO IT HURTS THEM TO SIT ON THAT SEAT, WE TOOK IT TO THE DEALERSHIP ON 5-2-2013 AND THEY TOLD US MITSUBISHI CONSIDERS IT TO BE TRIM AND WONT DO ANYTHING ABOUT IT, AS FAR AS THE LATCH TO HOLD THE SEAT DOWN WHEN IT IS FOLDED THEY SAID THAT'S THE WAY IT IS, IT WAS NEVER LIKE THAT UNTIL THE DAY MY 15 YR OLD DAUGHTER SAT BACK THERE AND THE FABRIC TORE UNDERNEATH AND SHE SAID THE SEAT DIDN'T FEEL RIGHT, WHEN I LOOKED AT IT AND TRIED TO FOLD IT BACK DOWN THE SEAT FELT SLOPPY LIKE SOMETHING BROKE MECHANICAL WISE, IM UPSET CAUSE THAT'S WHY WE BOUGHT THIS VEHICLE IT HAS THREE ROWS OF SEATS, MITSUBISHI DEALERSHIP SAID ITS A TEMPORARY SEAT NOT TO BE USED ALL THE TIME. THERE IS NOTHING THAT STATS ITS A TEMPORARY SEAT OR A WEIGHT LIMIT ANYWHERE ON THE VEHICLE OR IN THE VEHICLES MANUAL.....PLEASE HELP *TR

• 05/02/2016· STRUCTURE

  TAILGATE IS RUSTING NEAR THE LIFT GATE HANDLE AND ALSO BOTH SIDES OF THE UPPER PART NEAR THE GLASS WHERE THE TAILGATE MEETS THE SPOILER. I HAVE BEEN IN CONTACT WITH MITSUBISHI THEY WILL NOT HONOR ANY RUST ISSUES UNLESS I AM ABLE TO POKE A HOLE THROUGH THE AFFECTED AREAS. MEANWHILE THE CAR IS CLEARLY RUSTING AND THE PLASTIC HANDLE WHICH IS AROUND THE RUSTED AREA ON THE TAILGATE IS COMING LOOSE DUE TO THE RUST. THERE HAVE BEEN OTHER COMPLAINTS ONLINE OF OTHER PEOPLE WITH THE EXACT SAME RUST ISSUE.

• 04/28/2018· AIR BAGSCrash

  MY CAR WAS TOTALED A FEW DAYS AGO I WAS DRIVING HOME AND HIT A DEAR AT 55MPH AND MY AIR BAGS DID NOT DEPLOY MY FRONT END WAS DESTROYED MY RADIATOR WAS DESTROYED ALONG WITH OTHER PARTS OF THE CAR AND THE CAR WAS CONSIDERED TOTALED. I WAS INFORMED MY AIR BAGS SHOULD OF DEPLOYED BUT THEY DID NOT

• 04/27/2017· VISIBILITY/WIPER

  TAKATA RECALL A DAY AGO ME AND MY WIFE WAS RIDING DOWN THE HIGHWAY ON A RAINY DAY THEN THE WIPERS STOPPED WE WAS IN THE MIDDLE OF A BUSY HIGHWAY POURING DOWN RAIN. WE COULD NOT SEE ANYTHING AT ALL WE ALMOST GOT INTO 4 ACCIDENTS. SITTING ON THE SIDE OF THE ROAD THE HIGHWAY SAFETY CAME AND HELPED US OFF THE HIGHWAY. I CALL THE COMPANY THEY ARE SAYING THEY HAVE NO WAY TO FIX THIS PROBLEM ALSO WE HAD A BABY IN THE CAR THIS WOULD HAVE BEEN OUR LIVES GONE

• 04/15/2018· ENGINE

  ON APRIL 12TH, THURSDAY NIGHT AROUND 8 PM, I WAS HEADING NEAR THE I-290/ I-90 INTERSECTION, RIDING ON I-90 WEST. I HEARD A SHARP CRACK IN THE FRONT OF THE CAR. I LOST POWER STEERING, CHECK BATTERY CHARGE LIGHT CAME ON AND WITHIN 2-3 MINUTES, ENGINE OVERHEATING LIGHT CAME ON. I BROUGHT MY CAR TO A STOP IN A SAFE AREA BETWEEN THE INTERSECTING HIGHWAYS. A HIGHWAY WORKER PROTECTED ME WITH HIS SAFETY TRUCK TILL AAA TOW TRUCK TOOK MY CAR TO THE LOCAL SCHAUMBURG MITSUBISHI DEALER ANY STEPS YOU TOOK TO ISOLATE THE PROBLEM, SUCH AS CHECKING FOR FLOOR MATS. BE SPECIFIC ABOUT WHAT YOU DID AND HOW YOU DID IT. THE DEALER/SERVICE PERSONNEL FOUND THAT THE BELT TENSIONER BEARING WAS PULLING OUT AND THE BELT WAS NOT RIDING ON THE PULLEY CORRECTLY. THE TENSIONER WAS REPLACED AND THE SERPENTINE BELT WAS REPLACED I BELIEVE THIS IS A DESIGN FAULT WITH THE BELT TENSIONER/ BEARING AND SHOULD BE FIXED FOR THESE CARS. A SIMPLE GOOGLE SEARCH WILL SHOW THIS IS A FAIRLY COMMON PROBLEM

• 03/31/2017· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS LATER TAKEN TO A DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 16V792000 (VISIBILITY) HOWEVER IT WAS DIAGNOSED THAT THE WIPER LINKAGES WERE FRACTURED AND THE RECALL REMEDY WOULD NOT RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

• 03/29/2024· STEERING,SUSPENSION,ENGINECrash

  In 2020 I got a recall for engine support from Mitsubishi. We took it in and told me that the support was find that I didn’t need to be replace even tho the recall called for it. They ended up putting rust paint on the support. 4 weeks ago that part broke on my wife when she was driving down the road. The steering wheel was taken out of my wife’s hand while driving. She was able to get the off the road safely. But sprained her wrist. When I found the broken part on the car. I call Mitsubishi themself. When I reported these issue, I was told that someone would be coming to my house to look at the car. I signed a form for them to do that. And for the to read the computer on my car. That was 4 weeks ago. I have emailed them and called them. And no one knows what I’m talking about our replying to my email. And on top of it all we are missing work, at least one day a week because of this.