2013 KIA Soul

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2021· STEERING

  Has a thud while turning the steering wheel left and right at a stop. Steering wheel shakes and vibrates when droving over bumpy road or train tracks. Steering for now unaffected.

• 12/27/2018· STEERING

  I HAVE A KIA SOUL 2013 I NOTICED A CLUCKING NOISE IN THE STEARING COLLUM WHEN IT IS STATIONARY POSTION ALSO THE COLLUM SEEMS TO HAVE ALOT OF PLAY IN IT . I NOTICE IF I HIT A BUMP IN ROAD IT RATALS . I HAVE MADE AN APPOINTMENT WITH DEALER NEXT WEEK. I HAVE BEEN READING ALL ABOUT THESE ISSUSE FROM SI MANY PEOPLE . I CANT BELEIVE THAT KIA HAS NOT DONE SOMETHING ABIUT THIS . I DRIVE MY. 94 YEAR OLD MOTHER AROUND IN THIS CAR . I AM GOING TO CONTACT A LAYER OR A NEWS STATION ABOUT THIS . THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED PROPERLY. . I WILL SEE WHAT LOKEY KIA SAIDS ABOUT THIS AND SEE WHERE IT TAKES ME . I ONLY HAVE ABOUT 37000 MILES ON CAR BOUGHT IT IN 2015 DEC. IT HAD 21000 THEN .

• 12/25/2018· ENGINEFire

  WE WERE DRIVING I-15 NB IN SAN BERNARDINO COUNTY CALIFORNIA. WE WERE HEADING UPHILL ON A GRADE AT APPROXIMATELY 45 MILES PER HOUR WHEN SUDDENLY THE VEHICLE LOST POWER. WE PULLED TO THE SHOULDER AND BEFORE WE COULD GET OUT OF THE CAR THE ENGINE COMPARTMENT HAD CAUGHT FIRE. THE WHOLE CAR WAS ENGULFED IN FLAMES WITHIN 30 SECONDS. THERE WAS NO COLLISION AND NO PRIOR WARNING OF ANY ISSUES. THIS HAPPENED IN FEBRUARY OF 2016

• 12/23/2022· ENGINE

  2013 KIA SOUL. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE LIGHT. THE VEHICLE IS SLUGGISH AND HAS BLUE SMOKE COMING FROM THE EXHAUST AND WON'T HOLD OIL FOR ANY PERIOD OF TIME.

• 12/23/2021· ENGINE

  I believe my catalytic converter. My engine light came on and I took it to AutoZone and they put it on the tester and they said it was my catalytic converter.

• 12/21/2023· SERVICE BRAKES, HYDRAULIC,ENGINE

  The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however the part to do the recall repair was not yet available. The contact stated while driving 30 MPH and accelerating to merge into traffic, the check engine warning light and several unknown warning lights illuminated, and the vehicle decelerated. The contact was able to drive the vehicle to the residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 159,198. VIN tool confirms parts not available.

• 12/21/2023· SERVICE BRAKES, HYDRAULICFire

  The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact had noticed that the check engine light was illuminated while driving at approximately 60 MPH. The contact stated as he was waiting to enter his place of employment through a security gate to his parking lot, the contact stated he smelled a burning odor and then noticed that smoke was being emitted from under the hood. The contact entered the parking lot, drove the vehicle to a maintenance shed inside the parking lot, and opened the hood he observed that flames had engulfed the engine compartment. The contact stated that he tried to extinguish the flames using a handheld fire extinguisher but the flames were not extinguished. The contact stated that the fire department arrived and extinguished the fire using water. The contact stated that the fire was contained in the engine compartment only. The contact stated that he had his vehicle towed to his residence and had not been taken to a dealer or repair shop. The vehicle was not repaired. The manufacturer was made aware. The failure mileage was unknown. VIN tool confirms parts not yet available.

• 12/20/2019· ENGINE

  TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE OPERATING THE VEHICLE, A CLANKING NOISE WAS PRESENT UNDER THE FRONT OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. HIGH COUNTRY KIA (4004 E. MAIN ST, FARMINGTON, NM) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

• 12/19/2023· ELECTRICAL SYSTEM

  The recall for my vehicle happened weeks ago and there is still no solution. This is a fire hazard and the only vehicle I own. I need this fixed asap

• 12/19/2019· ENGINE

  TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE OPERATING THE VEHICLE, THE CONTACT HEARD A CLANKING NOISE UNDER THE FRONT OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. HIGH COUNTRY KIA (4004 E. MAIN ST, FARMINGTON, NM) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

• 12/17/2024· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer informed the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 12/17/2020· STEERING

  2013 KIA SOUL IS MAKING A CLICKING NOISE WHEN I TURN MY STEERING WHEEL. IT MAKES ONE CLICK NOISE ONCE I START TURN THE WHEEL. WHEN I STOP MOVING IT AND TRY TO MOVE IT AGAIN IT CLICKS. VEHICLE MILEAGE: 63,667

• 12/15/2024· UNKNOWN OR OTHER

  The 2013 Kia Soul has been subject to recalls related to the gear shift, with some models potentially experiencing issues that could cause the vehicle to roll away due to a gear shift defect. Some 2013 Kia Souls may have a gear shift defect that could cause the vehicle to roll away unexpectedly. An engine that is hesitating to accelerate is most likely dealing with a fuel/air mixture that is too lean. Engine's that are running inefficiently will begin to show signs like hesitation which will only become worse over time.

• 12/15/2021· SERVICE BRAKES

  Nearly totalled Kia soul 2013, engine lost compression, then stalled. In the middle of highway, Preventing me to exit or stop, since brakes dont work when car isn't running.towwed it to dealership, they claim that it's part of recall sc176, which states engine failure, because of defect in motor, yet claim mine isn't part of recall, 19v120000

• 12/15/2020· ENGINEFire

  BOUGHT THIS CAR FOR MY TEENAGE DAUGHTER. ROD BROKE, PUNCTURED THE ENGINE BLOCK, WHICH CAUSED THE OIL LEAKED OUT AND IT CAUGHT FIRE WITH MY DAUGHTER AND HER FRIENDS IN THE CAR.

• 12/15/2020· ENGINE

  ENGINE BEGAN MAKING TICKING NOISES WHILE STATIONARY AND WHILE DRIVING AND ENGINE CHECK LIGHT CAME ON. TOOK IT TO DEALER; DEALER CHANGED OIL & FILTER AND SAID PROBLEM WAS BAD OIL FILTER CAUSING LOW OIL PRESSURE. ENGINE CHECK LIGHT CAME ON AGAIN A FEW WEEKS LATER. RETURNED TO DEALER; TECHNICIAN HAS FOUND METAL SHAVINGS IN THE OIL AND EXPECTS COMPLETE ENGINE FAILURE IN THE FUTURE.

• 12/15/2014· AIR BAGSCrash

  I WAS INVOLVED IN A HEAD ON COLLISION WITH A 2001 JEEP CHEROKEE WHICH TURNED LEFT IN FRONT OF ME AS I TRAVELED IN THE STRAIGHT LANE. MY SPEED WAS APPROXIMATELY 40MPH. THE ENTIRE FRONT OF MY VEHICLE IS CAVED IN, BUT NONE OF MY AIRBAGS DEPLOYED. BOTH OF THE AIRBAGS IN THE OTHER VEHICLE DEPLOYED. *TR

• 12/14/2023· STEERING

  The dealer originally said it was the steering coupler that was bad and needed replaced for $2000. Then they call back two weeks later to say the steering assist motor was bad and it needs to be replaced for an additional $2400. Still waiting for the parts and repairs. I see many other complaints on the steering, should this be a recall?

• 12/13/2024· STEERING

  Feel no control of steering Clicking sound when turning steering wheel Tight/ hard to steer wheel…doesn’t want to turn

• 12/13/2021· ENGINE AND ENGINE COOLING,ENGINE

  The contact owns a 2013 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle was making ticking and knocking sounds. Upon registering the vehicle on the manufacturer's website, the contact was made aware that the VIN was associated with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was taken to two independent mechanics, and both mechanics diagnosed the vehicle with engine failure. The vehicle was then taken to the dealer. The dealer upgraded the Catalytic Overheating Protection Engine Control Unit logic and diagnosed the vehicle with engine rod knock failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would not honor the recall since the contact was the second owner and the vehicle was out of warranty. The failure mileage was 184,963.

• 12/12/2023· SERVICE BRAKES, HYDRAULIC,ENGINE

  The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that after accelerating to 40 MPH, the vehicle failed to exceed 40 MPH. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

• 12/12/2020· STEERING

  THE STEERING COLUMN WOULD POP AND MAKE NOISES WHILE DRIVING . THE STEERING WAS VERY LOOSE AND EVERY TIME YOU HIT A BUMP THE STEERING WHEEL WILL WOBBLE EXTREMELY BAD ALMOST UNCONTROLLABLY. THE STEERING COUPLER WAS BAD . COULD NOT GO OVER 55 MPH CAUSE IT WOULD CAUSE THE STEERING WHEEL TO WOBBLE BAD .

• 12/10/2020· STEERING

  WHEN TURNING MY WHEEL AT LOW SPEEDS MY STEERING CLUNKS IN THE COLUMN AND FEELS LIKE IT IS GOING TO COME APART. I AM SCARED I AM GOING TO LOOSE STEARING CONTROL. THIS HAPPENS ALL THE TIME AT LOW SPEEDS OR WHILE IN A PARKING LOT. IT STARTED A MONTH AGO AND IS GETTING WORSE. I SAW A RECALL ON THIS BUT MY CAR IS NOT AFFE TED AND SHOULD BE.

• 12/10/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  ENGINE LITE WHEN ON. GOT A RECALL NOTICE. HAD RECALL PERFORMED. RECALL STATE THAT IF DAMAGE WAS DONE TO CATALYTIC CONVERTER IT WOULD ALSO BE REPLACED. A FEW MONTHS LATER AFTER RECALL PERFORMED ENGINE LIGHT COMES ON SAYING CATALYTIC CONVERTER PROBLEM. THEY SAY I NEED TO PAY $2000 TO GET FIXED. I BELIEVE IT SHOULD HAVE BEEN REPLACED AT TIME OF RECALL.

• 12/09/2021· ENGINE

  The contact owns a 2013 Kia Soul. The contact stated that while driving 55 MPH, the vehicle started losing motive power. The contact pulled over to the side of the road prior to the vehicle losing motive power. The vehicle was towed to an independent mechanic and was informed that there were similar vehicles experiencing the same failure. The mechanic notified her of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact then had the vehicle towed to the local dealer and was informed that the repair would be an out-of-pocket expense. The vehicle remained at the dealer unrepaired. The manufacturer was contacted but offered no assistance. The failure mileage was 117,000.

• 12/08/2018· STEERING

  STEERING COUPLER FAILED AT 49000 MILES

• 12/07/2019· ENGINE

  ENGINE STARTED HARD IN DRIVEWAY AND LACKED PERFORMANCE WHEN STARTING DOWN THE STREET. HOPED IT WAS A POSSIBLE DAMP CONDITION THAT MORNING AS IT NEVER HAPPENED BEFORE AND I CONTINUED OFF FOR WORK. AFTER NEARING WORK, IT DID NOT CORRECT ITSELF SO WHEN I GOT TO WORK I TOOK THE DAY OFF TO GET IT TO THE DEALER. UPON RESTARTING IT WAS THE SAME HOWEVER AT THE FIRST STOP IT STALLED AND WOULD NOT RESTART. KEPT TRYING FOR 10 MIN AND IF FINALLY STARTED AND I DROVE IT TO THE DEALER. AFTER A COUPLE DAYS THE DEALER STATED IT NEEDED A NEW ENGINE AS THE TIMING WAS OFF BY 4 DEGREES. THIS CONDITION MADE THE CAR EXTREMELY DANGEROUS FOR LACK OF POWER AND OTHERS PASSING BUT I NEVER DREAMED IT WOULD NEED THE ENGINE REPLACED. BYERS KIA IN LEWIS CENTER, OH SERVICE DEPT HAS NOT GIVEN ME ANY INFORMATION ON WHAT HAPPENED AND WHY AND HAS NOT GIVEN ANY FURTHER FOLLOW-UP IN 3 WEEKS!

• 12/06/2024· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that the contact should schedule an appointment for the vehicle to be inspected then the contact had to schedule a second appointment when the parts were available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 12/06/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/06/2023· POWER TRAIN

  Excessive oil consumption, burning a quart of oil a week. Mechanic looked my car there aren't any oil leaks, said car is burning oil.

• 12/06/2013· ELECTRICAL SYSTEM,AIR BAGS,STRUCTURECrash

  AIRBAG EXPLODED ON IMPACT WITH GAPING HOLES WITH HEAVY SMOKE COMING OUT WITH HOT HEAT CAUSING REDNESS TO MY CHEST AND REDNESS TO MY HANDS AND A BLOW TO MY WRIST THAT CAUSED FRACTURE TO MY LEFT WRIST. *TR

• 12/05/2025· UNKNOWN OR OTHER

  On [XXX] apex [XXX] Central I was driving west on [XXX], approaching the bridge that crosses from [XXX] to [XXX] and I heard a loud pop,I looked to my left and the driver's side window exploded with the glass shattering into tiny pieces and leaving a huge hole in the window with chunks hanging down.By the grace of God I did not have glass in my eyes or face drive to safety covering my face w my sweater. pulled off the bridge pulled the rest of glass out and took picture and called my insurance company online there are hundreds of postings with this happening on kias there needs to be a recall on this asap please before someone gets severely injured or dies.my name is [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/05/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/05/2022· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  the catalytic converter is damaged, soon the engin could fail, and there is a recall on the catalytic converter for this car type and model and year. it has all the symptoms that the converter is damaged, tried to liquid to fix it it did not work It is available for inspection no risk yet, inspected and problem was confirmed engine light is on

• 12/05/2022· ENGINE

  Driving on the highway when my car started making a popping sound, No lights came on on the dash We pulled over thinking it was the tire, we pulled over just in time the car cut off completly while we were still moving towards an exit. Car had plenty of oil plenty of water everything was up-to-date Besides of steering coupler. Tried cutting the engine back on and it started smoking and wouldn't cut back on or it would stall out. If we didn't hear that noise a few seconds sooner we would have gotten to a terrible accident on a 4 lane highway, which we were all the way on the far left side before the engine cut out. There was no problems prior to any of this it just happened randomly

• 12/05/2021· ENGINE

  My car is having the exact same problem (engine damage from rod bearing wear) as the issue that triggered Recall No 20V-750 in Kia Forte, which also has the same 2.0L Nu GDI engine. My mechanic discovered the problem, which has blown my engine, and I know there is no motive for him to lie about it because he advised me to ask Kia to replace the engine and did not attempt to sell me the service himself. I have performed all recommended maintenance on time, and the only previous owner of the car provided documentation of doing the same. I know not many people who buy a Kia Soul spring for the premium trim with this engine so there may not be many complaints about it yet, but my hope is that the 20V-750 recall will at some point be extended to my car's model and trim as my car has only about 85,000 miles on it.

• 12/05/2020· ENGINE

  ENGINE LOSING POWER ENGINE STALLS LOW OIL FOR THE LAST YEAR TAPPING SOUND FROM ENGINE.MY FAMILY AND I FEEL VERY UNSAFE DRIVING THIS CAR IT'S PARKED IN THE GARAGE.WE'VE HEARD ABOUT THE FIRES ABOUT THE BREAKDOWNS THE CAR FREEZING UP AND WE WILL NOT DRIVE IT. WE NEED HELP GETTING THIS ISSUE RESOLVED. 101,000 MI ON THE CAR. PLEASE REACH OUT TO US IF YOU CAN. [XXX][XXX]THIS IS [XXX] FATHER I'M TRYING TO HELP HER GET THIS CAR REPAIRED [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/04/2020· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE VEHICLE WAS SHAKING AND FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT WAS FLASHING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THERE WERE GROOVES IN THE ENGINE BLOCK. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 190,000.

• 12/01/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/01/2020· ENGINE

  AFTER SC176 RECALL REPAIR THE VEHICLE STILL DID NOT RUN CORRECTLY. AFTER ESCALATING FOR A VP, KIA REPLACED THE CATALYTIC CONVERTER. I ASKED FOR THE PARTS BUT KIA SAID THE PARTS WERE THEIRS.THE ENGINE SEEMED TO BE RUNNING CORRECTLY BUT FAILED IN NOV. 2020. I WENT ABOUT A MILE WITH THE CAR AFTER IT WAS SITTING FOR 2 DAYS AND THE CHECK ENGINE CAME ON AND BLINKED AND ENGINE RAN ROUGH. I HAD IT TOWED TO THE KIA REPAIR. KIA SAID I NEEDED A NEW ENGINE, WITH PARTS AND LABOR WOULD BE 6K TO INSTALL. I TALKED WITH 2 MECHANICS BESIDES KIA AND BOTH SAID THAT THE CAR AGE AND MILES IT SHOULD NOT HAVE FAILED AND THAT IT HAD TO BE AN OVER HEATING ISSUE BUT IT NEVER OVERHEATED. I FOLLOWED MAINTENANCE SCHEDULE FOR MOST OF THE LIFE OF THE CAR.

• 12/01/2018· STEERING

  THE STEERING WHEEL IS SUPER LOOSE AND THE CAR WILL VEER RIGHT ON ITS OWN. WE TOOK IT IN FOR AN ALIGNMENT ($80) AND THEY SAID THEY HAVE TO GO INTO STEERING COLUMN AND DIAGNOSE AND FIX. THEY SAID MOST THE PARTS WERE CHEAP, HOWEVER THE JOB IS TIMELY AND TEDIOUS, THEREFORE THE ANTICIPATE IT COSTING APPROXIMATELY $500 PLUS THE $80 ALIGNMENT....SO ALMOST $600! ALL OF THIS RIGHT AT CHRISTMAS TIME, AND EVEN WORSE, ONLY TWO MONTHS AFTER HURRICANE CHARLIE DEMOLISHED OUR HOME IN PANAMA CITY BEACH, FL AND SURROUNDING AREAS. THE MECHANIC TOLD US WE WERE LUCKY THE STEERING HASN'T STOPPED WORKING COMPLETELY AND WARNED US TO NOT DRIVE IT BECAUSE IT WOULD STOPPED WORKING AT SOME POINT AND WE COULD BE IN MAJOR ACCIDENT.

• 11/30/2023· POWER TRAIN

  I bought my Kia 1 year ago. When I bought it I was told the transmission needed a software update and that’s why it shifts so hard. Took it to Kia dealer and they installed. Didn’t fix the problem. Took to two other mechanics and had the transmission replaced and it’s still shifting so hard that your whole body jerks forward. Nobody can figure out what is wrong with it. Also smells like something is burning or melting quite often.

• 11/30/2023· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

  The contact owns a 2013 Kia Soul. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating. The ABS and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The VIN was included but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 140,000.

• 11/30/2023· SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ENGINEFire

  The contact owned a 2013 Kia Soul. The contact stated that while driving at approximately 45 MPH, there was an abnormal rattling noise coming from the rear of the vehicle. An odor of smoke began to emit into the cabin of the vehicle then smoke entered into the cabin of the vehicle. There were no warning lights illuminated. The contact vision of the roadway was impaired due to the excessive smoke. As a result, the contact crashed into a curb where the vehicle came to a stop and she was able to exit the vehicle. The vehicle then caught on fire. The fire department extinguished the fire and filed a fire report. The origin of the fire was unknown. The vehicle was towed and deemed totaled. There were no injuries or medical attention needed. There were warning lights illuminated. The manufacturer was not made aware of the failure. The failure mileage was unknown.

• 11/30/2020· VEHICLE SPEED CONTROL,ENGINE

  TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AS THE VEHICLE DECREASED IN SPEED. THE CONTACT VEERED TO THE EXIT RAMP IN ORDER TO EXIT THE HIGHWAY. THE CONTACT THEN ENTERED A GAS STATION AND WAITED FOR A COUPLE OF MINUTES BEFORE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL WHICH FAILED TO ACCELERATE THE VEHICLE PAST 50 MPH. THE VEHICLE THEN STALLED AS ALL WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT AN ODOR APPEARED FROM THE EXHAUSTED PIPE. THE VEHICLE WAS TOWED TO THE CONTACT RESIDENTS, THEN TOWED FROM HER RESIDENT TO THE DEALER EVERGREEN KIA 9205 S WESTERN AVE, CHICAGO, IL 60643 (773) 779-4281 WHERE IT WAS DIAGNOSED THAT THE OIL CONSUMPTION DAMAGED THE PISTON RODS AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WAS UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

• 11/30/2020· UNKNOWN OR OTHER

  RUBBING OF KNOCK SOUND AND SMOKE FROM EXHAUST THAT SMELLS BAD

• 11/29/2024· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2013 Kia Soul. The contact received a notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool shows no open recall.

• 11/29/2023· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

  The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the defroster and air conditioning failed to turn off. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 72,000. VIN tool confirms parts not available.

• 11/29/2023· UNKNOWN OR OTHER

  There has been multiple incidents the first time the car started jumping and smoking on 12/7/2022 I had it put in the shop and they said it was 2 oxygen sensors and crank position sensor after that repair the ac goes out completely. So it drove fine for a couple months then started jumping in middle of interstate again and check engine light came on so I pull off interstate before I got hit it dropped speed and wanted to keep shutting off didn't want to pick up speed so got it checked out again they changed out spark plugs, air filter and catalytic converter also not to mention tow bill. Then thinking everything should be took care of after that no for the third time after being exhausted of repairs on a over paid car I was on interstate again on 11/21/2023 I was going 65mph when all of a sudden my battery light, ! Light came on and service engine light all lights started flashing so I barely made it off interstate when my car started jumping so I pull over and steering was getting hard to turn as the car shuts off and leaves me stranded once again with a towing bill and another shop they replaced the alternator,ignition coil,fuel pump,spark plugs again,bolt flang,fuel pressure sensor,cop coil,high pressure sensor,battery. It's been costly and for how long before something happens again for a car that I'm paying twice the amount it's worth.

• 11/29/2023· AIR BAGS

  The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.