Overall rating (best variant)
Safety ratings
2013 Kia Rio 4 DR FWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2013 Kia Rio 5 HB FWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (1)
⚠ Park outside — urgent recall
NHTSA has flagged a recall on this vehicle as severe (fire risk — park away from structures). Contact a dealer immediately; recall repairs are free.
- SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 23V652000 · 25/09/2023Park outside
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Risk: An engine compartment fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Owner complaints
Most-reported areas
- ENGINE53
- AIR BAGS34
- SERVICE BRAKES30
- ELECTRICAL SYSTEM27
- HYDRAULIC21
- UNKNOWN OR OTHER19
- STEERING10
- FUEL/PROPULSION SYSTEM7
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2014· STEERING
MY POWER STEERING IS CUTTING IN AND OUT INTERMITTENTLY. THIS IS ACCOMPANIED BY A NUMBER OF INDICATOR LIGHTS TURNING ON. THE DEALERSHIP IS NOT TREATING MY ISSUE WITH ANY URGENCY, AND IS CONTENT TO HAVE ME CONTINUE DRIVING MY VEHICLE FOR 6 DAYS WHILE THE POWER STEERING HAS BEEN CUTTING IN AND OUT. I WANT TO FILE A FORMAL RECORD OF THIS ISSUE IN CASE IT CAUSES A SEVERE ACCIDENT. *JS
- 12/30/2013· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AS THE POWER STEERING SUDDENLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE ELECTRICAL HARNESS TO THE COMPUTER WAS REPLACED. THE FAILURE RECURRED TWICE AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70.
- 12/27/2023· SERVICE BRAKES, HYDRAULIC,ENGINE
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the check engine warning light had been illuminated for approximately three months. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 165,000. VIN tool confirms parts not available.
- 12/26/2023· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Engine O2 sensors failing caused car to go into limp mode when attempting to enter a very busy hi way. Key was stuck in the driver's side door. Could not unlock it. Had to call a locksmith. This left me on foot away from home. Key stuck in the ignition. Would not go into park or start. Car has to be towed home.
- 12/16/2013· STEERING
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END FAILED AND CAUSED THE VEHICLE TO ABRUPTLY VEER TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT END ALIGNMENT NEEDED TO BE REPAIRED. THE CONTACT HAD EXPERIENCED THE EXACT SAME FAILURE THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.
- 12/12/2023· SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- 12/08/2023· SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- 12/07/2021· ENGINE
I was driving the car and heard something explode/pop. I was on the right lane and was able to pull over. Smoke was coming out of the car and oil was dripping from the bottom. The motor seems to have combusted and cracked. A mixture of oil and water continue to drip from the bottom of the vehicle.
- 12/04/2024· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
It's very high insurance..I paid twice the amount of the car in insurance and registration Kelly Bluebook said car is worth 5000.00 Brand New...I paid 6995.00 plus taxes There's a recall on my vehicle and it has 147,000 miles and i haven't even drove anywhere but from Palace Station to Decatur
- 12/01/2023· ELECTRICAL SYSTEM
KIA IS FAILING TO REPAIR A FUSE RECALL IN A TIMELY MANNER. I WAS TOLD I AM JUST OUT OF LUCK THEY AREN'T FIXING
- 11/30/2023· SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- 11/30/2019· AIR BAGS
THE AIRBAG WARNING LIGHT CAME ON MY 2013 KIA RIO LX SOMETIME SHORTLY AFTER THE MILEAGE HIT 80,000 MILES. IT WOULD GO ON AND THEN TURN OFF. IT DID THIS FOR A LITTLE WHILE BUT NOW IT STAYS ON ALL THE TIME. I CALLED KIA TO ASK IF THERE HAD BEEN ANY RECALLS ON THE AIR BAGS AND THEY TOLD ME NO. THEN I WAS TOLD THAT IT WOULD BE $350-$400 JUST TO CHECK IT OUT. I HAVE SEEN MANY REPORTS OF THIS BY OTHER KIA RIO OWNERS ON THIS WEBSITE. THIS HAS BECOME A COMMON PROBLEM AND THERE SHOULD BE A RECALL FOR THIS PROBLEM.
- 11/27/2013· ELECTRICAL SYSTEMFire
I WAS STOPPED FOR A STOP SIGN AT AN INTERSECTION WHEN FLAMES SHOT UP FROM UNDERNEATH THE HOOD! THERE WAS NO WARNING AT ALL THAT ANYTHING WAS EVEN WRONG W/THIS CAR! NO LIGHTS ON THE DASHBOARD...NO WARNING! *TR I QUICKLY PUT IT INTO PARK AND JUMPED OUT. THE FIRE DEPARTMENT WAS THERE IN A MATTER OF MINUTES. I AM IN THE PROCESS OF REPORTING THIS INCIDENT TO THE CONSUMER AFFAIRS IN RIVINE, CAL. I STILL DO NOT KNOW WHAT HAPPENED TO CAUSE SUCH A FIRE!
- 11/22/2023· SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- 11/16/2020· ELECTRICAL SYSTEM,AIR BAGS
THE AIR BAG WARNING LIGHT IS ON. THE DEALERSHIP STATES THIS MEANS THE AIR BAG WILL NOT DEPLOY IN AN ACCIDENT. KIA HAS EXTENDED THE WARRANTY FOR THE CLOCK SPRING BUT THE DEALERSHIP REFUSES TO FIX BECAUSE IT HAS NOT BEEN RECALLED. THIS IS PLACING ME AND MY FAMILY IN DANGER OF BEING SERIOUSLY INJURED OR KILLED IF IN AN ACCIDENT
- 11/15/2022· ENGINE
I own a 2013 Kia Rio While driving my regular speed limit, my car stopped working. I heard a loud knocking sound coming from the engine compartment and it also sounded like something was lose. I tried having the car jumped but it would not start. I had to get it towed to a mechanic who diagnosed the vehicle as the starter needed replacement, oil was leaking, and oil pan gasket need to be replaced. It was also noted there was internal engine damage, but I was not notified about this before the other repairs were done & approved by me. I also had my car in the shop for the same issue on January 24, 2022 and had an oil changed then but the issue was not fixed. The repair work was completed both times but the issues was not fixed. I was informed that I needed a new motor/engine. I only have 87,000 miles on my car.. All other models have been recalled already due to engine knocking because of carbon build up. I need Kia Corporate to right the wrong & do a Recall on 2013 Kia Rio or approved me for a free engine replacement. The engines are faulty. The AC is inoperable & need to be replaced. The tech. noted on piece of paper that both cv axle boots are torn, ECM codes, PO335 Crankshaft Position Sensor, PO011 Intake Crankshaft Position Sensor, PO014 Exhaust Crankshaft Sensor, PO441 Evap Purge Valve Soildroid. The engine wasn't replaced & no further work was completed. Engine failure 87,000 miles.
- 11/15/2018· ENGINE
RATTLES UPON ACCELERATION, BURNING EXCESSIVE OIL. NO OIL LEAKS. INDICATOR LIGHT DOES NO COME ON UNTIL THE OIL IS ALMOST COMPLETELY GONE AND RATTLING UPON ACCELERATION IS THE WARNING!!!
- 11/14/2015· EXTERIOR LIGHTING,WHEELS,VISIBILITY/WIPER
1) REPLACED OX SENSOR@ 35000 MILES 2) REPLACED RIGHT FRONT WHEEL BEARING @ 45000 MILES 3) REAR WINDOW IS TOO SMALL TO SEE SAFELY. BLIND SPOT IS LARGE. 4) HEADLIGHT AUTO-SENSOR SETTING DOES NOT INITIATE LIGHTS IN DAYLIGHT RAIN CONDITIONS. 5) SEAT DESIGN DOES NOT PROVIDE LUMBAR SUPPORT AND HEADREST IS PERMANETLY ANGLED TO CAUSE NECK PAIN DURING A LONG DRIVE.
- 11/08/2015· SERVICE BRAKES
CAR HAS 62,000 MILES, REAR BRAKE WENT OUT FIRST, UPON INSPECTION, ON THE RIGHT SIDE WENT OUT, ON THE SIDE OF THE PADDING THERE WAS METAL TO METAL, MIDDLE PART HAD MINIMAL HAIR LINE MINIMAL OF PADDING LEFT HOWEVER THE LEFT ONE STILL HAD HALFWAY PADDING, PRETTY GOOD, ROTOR WOULD NOT TURN, BRAKES HAD STAYED IN PLACE FOR A LONG TIME, WHEEL CYLINDER APPEARS TO BE DEFECTIVE, CANNOT PLACE A NEW BRAKE PAD, DUE TO THE PISTON CONSTANTLY COMING OUT, 2 MECHANICS WERE UNABLE TO FIX THIS ISSUE AND ONE OF THEM DID SUCCESSFUL GET THE BRAKE PADS IN PLACE AND PLACED THE CALIPER BACK, HOWEVER, THE ROTOR WOULD NOT TURN, MEANING MY BRAKES WOULD STAY IN PLACE ALL THE TIME THUS, HAVING TO FORCE THE CAR TO MOVE. MECHANIC SAYS THAT I HAD BEEN DRIVING WITH THE BRAKES SET AT THE SAME TIME, AND WHAT WAS ODD FOR HIM WAS THAT ONLY ONE SIDE GAVE OUT SOONER THAN THE OTHER, WHEN IT FACT IT SHOULD BE THE FRONT ONES TO GIVE OUT FIRST AND THEN THE REAR ONES BUT NO, ONLY 1 SIDE FROM THE REAR GAVE OUT, THE FRONT ONES HAD REALLY GOOD PADDING LEFT. BUT THIS POSES A BIG ISSUE FOR ME, SAFETY ISSUE, FOR ME AND MY FAMILY WHEN WE ARE IN THE CAR, IT COULD LIGHT UP IN FLAMES, BURST MY TIRE, SPARK UP, PLEASE HELP. I HAD TO PUT THE USED BRAKE PADS FROM THE LEFT SIDE ONTO THE RIGHT SIDE TO AT LEAST HAVE SOME PADDING, NEW ONES CANNOT BE PLACED BECAUSE AS SOON AS I PLACE THE CLAMP TO PUSH THE PISTON IN, AND I REMOVE IT, IT COMES RIGHT OUT, IT SEEMS LIKE THERES SOME PRESSURE THERE. I DONT KNOW IF THIS IS TO BE COVERED IN THE WARRANTY BUT IM SURE THIS IS NOT ONLY HAPPENING TO ME, PLEASE HELP!!!!
- 11/05/2023· ELECTRICAL SYSTEM,ENGINEFire
Fire under the hood. It's available for inspection. I opened the hood after seeing smoke and the fire blew up but I wasn't hurt. The fire department put the fire out and wrote report. I called my insurance company and got a claim for it. They said it's most likely going to be a total loss after they examine it every where. I took it to Kia for servicing on September 11,2023 and I told them I had a little whining noise but they didn't say it was anything that could be fatal. Did this car have a recall for anything?
- 11/03/2025· SERVICE BRAKES, HYDRAULIC,ENGINE
The contact owns a 2013 Kia Rio. The contact had notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The recall repair was performed; however, while starting the vehicle the check engine, ABS, and oil warning lights and several other unknown warning lights illuminated. While attempting to turn the steering wheel, there was a lot of resistance in the steering wheel and while pressing the brake pedal the brake pedal went to the floorboard and lost power brakes functionality. The contact checked the brake fluid level, and the vehicle was returned to the dealer. The contact was informed that there repair had not worked, and resetting the fuse had failed. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 114,928.
- 11/02/2020· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR, THE DRIVER SIDE WINDOW SWITCH, THE REAR PASSENGER DOOR LOCKS, AND THE CLOCK SPRING FAILED TO FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE VEHICLE WAS WELL MAINTAINED. THE CONTACT TOOK THE VEHICLE TO DIFEO KIA (1320 OCEAN AVE, LAKEWOOD TOWNSHIP, NJ 08701; (833) 842-8290) WHERE THE MECHANIC REPLACED THE CLOCK SPRING AND THE DRIVER'S SIDE WINDOW SWITCH. THE TIRE PRESSURE SENSOR WAS REPAIRED BY A CERTIFIED MECHANIC AT THE TIRE SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
- 10/31/2022· LATCHES/LOCKS/LINKAGES
Doors latches. I have had to replace ALL door latches multiple times and also have issues with door handles not working in manual or with keyless entry. very poor design and prone to breaking or shattering the internal latch to door causing failure to locking or functional of doors.
- 10/31/2022· AIR BAGS
air bag sensor showing up on dash as issue.
- 10/31/2022· ENGINE
100000 - low oil out (2liters) when service was completed : NO LOW OIL LIGHT WARNING 105000 - low oil out (1.5liters) when service was completed : NO LOW OIL LIGHT WARNING 110000 - low oil out (1.5liters) when service was completed : NO LOW OIL LIGHT WARNING 120000 - low oil out (1liters) when service was completed : NO LOW OIL LIGHT WARNING 120409 - Engine making knocking sound : was taken to 3 different mechanics all diagnosed with same issue of MAIN CRANK SHAFT BEARING FAILURE. Had to buy a new engine to replace. just over 100000 miles starting having issues and no warning lights. Engine is a LEMON
- 10/29/2017· ELECTRICAL SYSTEM,STRUCTURE,ENGINEFire
I WAS DRIVING HOME WORK ON THE FREEWAY AND HAD ONLY BEEN ON THE ROAD FOR 15 MINUTES. IT WAS RUSH HOUR TRAFFIC AND HAD MY WINDOW DOWN WHEN I NOTICED AND ELECTRICAL BURNING SMELL. I THOUGHT IT MIGHT BE FROM FROM SOMETHING OUTSIDE AND KEPT DRIVING. THE SMELL GOT STRONGER AND STRONGER. AFTER JUST A COUPLE MINUTES OF FURTHER DRIVING SMOKE STARTED POURING IN FROM MY DEFROST VENTS. I GOT THE VEHICLE TO THE SIDE OF THE ROAD AND JUST AS I GOT OUT FLAMES WERE COMING FROM UNDER THE HOOD OF THE CAR AND IT WAS TOTALLY ENGULFED IN SECONDS. THE CAUSE OF YET UNKNOWN AND UNDER INVESTIGATION FROM MY INSURANCE COMPANY. THE VEHICLE HAS NEVER NEEDED ANY WORK DONE TO IT AND JUST PASSED THE MARYLAND STATE INSPECTION FOR REGISTRATION 6 WEEKS PRIOR TO THIS HAPPENING.
- 10/26/2018· STEERING
WHILE DRIVING ON THE HIGHWAY THE ELECTRONICALLY CONTROLLED POWER STEERING QUIT WORKING MAKING IT VERY HARD TO STEER THE CAR AND COULD HAVE CAUSED A SERIOUS ACCIDENT.
- 10/21/2019· AIR BAGS,SEAT BELTS
AIR BAG WARNING
- 10/15/2015· SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 KIA RIO. WHILE DRIVING 25 MPH AND APPLYING THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
- 10/07/2023· AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCECrash
I received a letter from KIA corporation that they would voluntarily replace a part (the clockspring assembly) in the steering wheel shaft as the malfunction would impair the proper functioning of the air bags, in the letter they stated specifically that this would not cost me any money out pocket including the diagnostic, I took the car to one of their dealers and they refused to service my vehicle if I did not pay upfront. I called another of their dealers but they also said I would have to pay for the diagnostic. I then called corporate and also corresponded with them via email but they did not solve the problem. Ever since I have been involved in two separate collisions and the air bags did not deploy, also the horn stop functioning and after doing some online research I found out it also depends on the part that was supposed to be replaced to function, the steering wheel control such as cruise control etc. also stopped working. Corporate has not gotten back to me and I feel they are just going to let it die out and not do anything about it. Meanwhile I am driving the vehicle without air bags, horn and steering wheel controls. I have no choice because my family only owns this vehicle. Please let me know what I need to do to get help to get a solution for this issue/s. thank you. Note: At this moment I only have information related to one of the collisions but I could provide for the other if need be. Also, the car belongs to my wife [XXX] ) but I was the driver at both collisions as I am the primary driver in my family household. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 10/07/2020· ENGINE
SELF DESTROYING. CAR CYLINDER CAN GET IMPACTED TO THE CEILING. KNOCK SENSOR NOT WORKING CORRECTLY IT IS FUNCTIONING PROPERLY BUT NOT WORKING CORRECTLY, CAUSING AN ENGINE TO DETERIORATE AT A RAPID RATE NON-INTENDED USE, HAS SAME ENGINE AS OTHER KEY IS IN HYUNDAIS IN THIS ONE IS NOT ON THE RECALL AND IS HAVING THE SAME ISSUE SAME ISSUES AS THE RECALLS. KNOCK SENSOR CATASTROPHIC FAILURE. FOR THE DATE OF THE START OF THE ISSUE IT WAS WELL BEFORE THEN DON'T REMEMBER THE EXACT DATE. CAR WILL NOT DRIVE SMELLS LIKE THE ENGINES GOING TO CATCH ON FIRE
- 10/05/2015· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE WOULD JERK VIOLENTLY, ACCELERATE, AND STALL. ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,252.
- 10/04/2024· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE
The contact owns a 2013 Kia Rio. The contact stated while driving at various speeds, there was smoke coming out from underneath the hood. The contact stated that the failure also occurred while the vehicle was parked. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The dealer was notified of the failure and charged a fee for diagnostic testing; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
- 10/03/2024· SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
- 10/01/2017· POWER TRAIN,AIR BAGS
ON AUGUST 22 2017 8:45 PM WHILE I WAS DRIVING DOWN A CITY STREET MY DRIVER SIDE AIR BAG DEPLOYED, FOR NO REASON CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND RUN OVER A MEDIAN IN THE ROAD. I PROCEEDED TO PULL INTO A PARKING LOT TO AVOID ANY FURTHER INCIDENT AND INSPECT ANY DAMAGE TO MY CAR. WITH THE CAR STILL RUNNING, I WALKED THE PERIMETER OF THE VEHICLE TO SEE IF THERE WAS ANY DAMAGE TO THE VEHICLE, WITH NO BODILY DAMAGE VISIBLE I DECIDED TO DRIVE IT HOME. THE NEXT MORNING, I WENT TO CHECK ON MY KIA RIO AND FOUND TRANSMISSION FLUID ALL OVER THE GROUND. I CALLED MY INSURANCE AND REPORTED WHAT HAD HAPPENED. THEY SAID I SHOULD CONTACT KIA CORPORATION AND REPORT THE AIR BAG FAILURE I DID AS REQUESTED. THEN HURRICANE HARVEY HIT THE AREA AND DELAYED ANY ACTIONS TAKEN. AFTER ABOUT A WEEK KIA TOWED THE CAR TO THEIR LOT FOR INSPECTION. KIA ASKED WHAT I WANTED, I REPLIED REPAIR OR REPLACE MY DEFECTIVE VEHICLE. THEY WROTE A REPAIR COST ESTIMATED AT $9200.00 AND SAID THAT THE AIR BAG WAS NOT A RECALL ITEM AND DENIED MY CLAIM AFTER ANOTHER WEEK PASSED. I HAD TO FILE THE CLAIM ON MY INSURANCE AT THAT TIME AND SEND IT TO ANOTHER SHOP FOR INSPECTION. ANOTHER WEEK PASSED BEFORE MY INSURANCE FILED IT A TOTAL LOSS. AFTER ALL THIS LOST TIME FROM WORK AND RENTAL COST EXPENSES THAT HAVE YET TO BE REIMBURSED. THEN HAVING TO GO FIND A CAR THAT I FEEL WOULD BE TRUSTWORTHY AND DEPENDABLE AFTER THESE SET OF CIRCUMSTANCES HAS PROVED TO BE DIFFICULT. REFINANCING ANOTHER CAR INSURING IT. I DON'T FEEL KIA CORPORATION HELD UP THEIR RESPONSIBILITY OR LIABILITY IN THIS SITUATION. AFTER FURTHER RESEARCH ON THE INTERNET I DISCOVERED THAT KIA HAD MANY AIRBAG RECALLS IN PREVIOUS YEARS, AND AIRBAG FAILURES IN OTHER KIA AUTOMOBILES ACROSS MULTI-YEAR MODELS.
- 09/30/2018· SERVICE BRAKES
I HAVE A 2013 KIA RIO SX RED, MANUAL 6-SPEED. I HAVE BEEN HAVING ISSUES WITH MY VEHICLE ROLLING BACK WITH PARKING BREAK FULLY ENGAGED. VEHICLE ROLLS BACK ON SURFACES WITH NOT MUCH OF AN INCLINE AT ALL. NO INCIDENTS OR ACCIDENTS REPORTED. VEHICLE WAS STATIONARY, TURNED OFF, GEAR IN NEUTRAL (HOWEVER I HAVE BEEN LATELY LEAVING IT IN 1ST GEAR IF FEAR IS TO ROLL BACK), PARKING BREAK FULLY ENGAGED. HAS HAPPENED ON MULTIPLE OCCASIONS.
- 09/29/2018· AIR BAGS
MY AIRBAG LIGHT CAME ON THEN WENT OFF, IT STAYS ON NOW. KIA TELLS ME THE CLOCK SPRING SHORTED OUT. NO IDEA WHY! THEY TELL ME I NEED A NEW AIRBAG AND CLOCK SPRING. DRIVERS SIDE. THE CODE IS B134600. THE PRICE $1037.47 + TAX !! THAT'S 2 HOURS LABOR. THEY TOLD ME IT WON'T PASS INSPECTION WITHOUT BEING FIXED. HELP-NOT SURE WHAT TO DO. I WAS DRIVING WHEN THE LIGHT CAME ON.
- 09/25/2019· AIR BAGS
THE CAR A 2013 WHY IS MY AIR BAG LIGHT ON? THE CAR BEEN SERVICE AT KIA CASEY DEALERSHIP, THE SERVICE INVOICE RECOMMENDED REPLACING THE AIR BAG CLOCKSPRING ALREADY THE CAR 6 YEARS OLD
- 09/19/2019· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY
TL* THE CONTACT OWNS A 2013 KIA RIO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHOOK AND THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. IN ADDITION, THE WINDOWS DID NOT ROLL DOWN AUTOMATICALLY. THE VEHICLE WAS TAKEN TO KIA OF LYNCHBURG (434-847-3292, LOCATED AT 3400 OLD FOREST RD, LYNCHBURG, VA 24501) WHERE THE TECHNICIAN CHANGED THE OIL AND REPLACED THE IGNITION SWITCH. THE CONTACT ALSO STATED THAT THE FUEL PUMP WAS REPLACED BY AN INDEPENDENT MECHANIC DUE TO AN UNKNOWN FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL FOR THE FUEL PUMP. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
- 09/18/2019· ENGINE
WHILE RUNNING THE ENGINE BURNS THROUGH OIL VERY QUICKLY. ENGINE DOES NOT WARN THAT OIL IS LOW BUT BEGINS TO RUN 'ROUGHLY' WHEN OIL IS NEEDED. I ADD OIL EVERY COUPLE OF WEEKS IN BETWEEN ACTUAL OIL CHANGES. I ONLY DISCOVERED THIS PROBLEM WHEN I TOOK THE CAR IN FOR MAINTENANCE AND MY MECHANIC TOLD ME THAT THERE WAS ZERO OIL IN IT AND HE WAS SURPRISED THAT THE ENGINE WAS EVEN RUNNING AT ALL.
- 09/17/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFire
JUST BOUGHT A 2013 RIO WITH 28,000 MILES ON IT ON 9/2/16. THE CAR SAT IN OUR DRIVEWAY ALL LAST WEEK BECAUSE WE WERE ON VACATION, SO WE MAYBE PUT 100 MILES ON IT AND DROVE IT 4 TIMES. DROVE 20 MINUTES ROUND TRIP TO THE POST OFFICE YESTERDAY, PARKED IN DRIVEWAY AND WENT BACK INTO HOUSE TO WORK. WIFE CAME HOME FROM WORK ABOUT 10 MINUTES LATER AND CAME RUNNING IN THE HOUSE SAYING THE NEW CAR IS ON FIRE. CALLED 911 AND BEFORE FIRE DEPARTMENT WAS ABLE TO GET THERE, THE FLAMES WERE AS HIGH AS OUR SECOND FLOOR WINDOWS. CAR WAS PARKED ABOUT 10-15 FEET AWAY FROM HOUSE, BUT THE HEAT DAMAGED PART OF OUR HOUSE AS WELL. I HAVE CONTACTED INSURANCE, BUT I REALLY FEEL THIS IS A KIA ISSUE / PROBLEM, AND WE REALLY SHOULD NOT HAVE TO USE INSURANCE TO REPLACE THE CAR. THIS CAR IS STILL UNDER MANUFACTURE WARRANTY, AND THEY NEED TO BE HELD ACCOUNTABLE. THEN LAST NIGHT AFTER THE TOW COMPANY CAME, WE STARTED RESEARCHING THIS AND HAVE FOUND MANY, MANY 2012-2014 KIA'S DOING THIS. I LOGGED A COMPLAINT ON YOUR KIA'S WEBSITE, BUT HAVE NOT GOT A RESPONSE BACK YET, AND YES, I FEEL I SHOULD GET A RESPONSE OVER THE WEEKEND. OUR CAR BURST INTO FLAMES, DAMAGED PART OF OUR HOUSE FROM THE HEAT, AND IT COULD OF BEEN MUCH WORSE, ESPECIALLY IF I PARKED THE CAR IN THE GARAGE YESTERDAY. WOULD REALLY LIKE TO HEAR FROM KIA, OR OTHER OWNERS THAT HAVE HAD THIS PROBLEM. IT SEEMS THAT WITH ALL OF THE GOOGLE HITS ABOUT KIA'S CATCHING FIRE, THERE SHOULD HAVE BEEN A RECALL ON ANY OF THE MODELS THAT HAVE HAD THIS PROBLEM, AND GET THEM EITHER FIXED, OR OFF OF THE ROAD, AT KIA'S EXPENSE.
- 09/16/2022· AIR BAGS,UNKNOWN OR OTHERCrash
I was sitting behind a S.U.V . when it started to move i doubt if we were going 5 miles I slightly moved my steering wheel not even a half a turn to move straight behind the S.U.V. My car shot to the right jumped a curb, hit a pole, thru two trees down a hill and into a fence. when it was all said and done my car wouldn't stop, my airbag never deployed and my car was totaled. i kept asking if there was a way this car could be examined.the insurance company took the car.i had started having problems prior to this incident that started around the end of May. but before that the car ran pretty good and only had 52,000 miles.1st it wouldn't start after driving it for a while. you would have to wait a few minutes and it would restart. So my husband took it to our mechanic. he couldn't find anything wrong and it even passed inspection. About a week and a half later i am driving and the car just stopped while I am driving no power.I finally get it to start again.get it to a safer place and called AAA towing. they towed it to Kia. they replaced some type of sensor i believe it was a crank.it ran smooth but it still didn't feel right.it had a hard time pulling hills and the acceleration wasn't right. it kept losing acceleration like it was going to stop on me again then it would seem to kick back in. I had planned that Weekend to take it up to pep boys for diagnostics and take it back to Kia to see what was wrong with it. but I had the incident that friday . i uploaded a police report. and i do have repair ,inspection & and tow bill if needed
- 09/16/2019· EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT THE HEADLIGHTS WILL GO OUT. THIS USUALLY HAPPENS WHEN I USE THE BLINKER, OR GO OVER A SAFETY SPEED BUMP, BUT THE HEADLIGHTS HAVE GONE OFF ON THEIR OWN TOO. I CONTACTED THE KIA DEALER BUT SINCE THERE'S NO RECALL ON THE RIO THEY WILL NOT FIX IT. THEY DID SAY THERE WAS A RECALL FOR THE SAME ISSUE ON ANOTHER TYPE OF KIA BUT NOT THE RIO. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE USED CAR IN 2016. WHEN I REALIZED IT WAS HAPPENING THE WARRANTY HAD EXPIRED
- 09/13/2022· SERVICE BRAKES,ENGINEFire
I was driving home one night and my brakes stopped working, then all the lights on my dashboard came on. Thankfully I was able to pull over safely off the freeway exit and another car pulled over next to me to let me know my car was on fire. The fire looked like it was in the center bottom of the car. I lifted the hood to the front of the car. There were two bystanders who were able to get a bucket of water and put the fire out before it got too big. There is no visible damage to the outside of the car.
- 09/10/2024· ELECTRICAL SYSTEM
Dealer has failed to remedy recall 23V652 in a reasonable amount of time. Received the original recall notice dated April 10, 2024. Immediately scheduled an appointment with the dealer. Dealer fixed another outstanding recall but said they didn't have the part for the 23V652 recall. Contacted the dealer several times since and they say they don't have the part to fix the recall and will get back when they do. Contacted Kia and explained the situation. They said they'd get back. Never heard from them. This is a recall for a fire hazard. It was dated April 10, 2024. It is now September 10, 2024.
- 09/07/2022· AIR BAGS
The contact owns a 2013 Kia Rio. The contact stated when he started the vehicle, he noticed that the air bag warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic who stated that the air bag sensor on the driver’s side needed to be replaced. The vehicle was not repaired. The dealer was contacted but a diagnostic test was not preformed. The manufacturer was not contacted. The failure mileage was 100,000.
- 09/07/2021· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
We purchased a very low miles (42K) Kia from the dealer as a 2nd owner. In less than 6 months the car has serious safety issues. The vehicle shuts off and stalls while idling at stop lights, stop signs or slow traffic with no warning. All other powered components like radio, lights etc remain on and functioning. The car is hard to start after the vehicle shuts off and has stalled and takes multiple tries to turn over. When accelerating the vehicle will randomly not respond at all to the gas pedal, will not increase speed, RPM will not move and the car will not respond. When the car does accelerate, it will sputter and rpm will increase dramatically. This is very dangerous to those driving and those on the road. If the vehicle does not respond to acceleration the risk to the driver and occupants is serious. There could be an accident from oncoming traffic both rear and from behind. There is great life threatening risk. Local mechanic stated the car throws no codes when diagnosed, and there is no check engine light on. Kia knows their vehicles have this issue and has recalled many other models in the same years. There are multiple identical NHTSA.GOV complaints noting identical vehicle problems. The problem is not able to be found with diagnostic. The KIA RIO should be recalled and repaired immediately. The car was sold with serious safety issues. There was a class action even that did not proceed that alleges the gamma engines cause sudden stalling, excessive oil consumption, engine failures and fires in the vehicles.
- 09/05/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Car started smoking while drive, lucky I was already pulling in my driveway.
- 09/05/2023· ENGINE
The contact owns a 2013 Kia Rio. The contact stated while driving at various speeds, the vehicle stalled. After shifting to park and restarting the vehicle, the vehicle operated normally. The contact stated that the failure once occurred while driving approximately 50 MPH. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were not yet contacted. The failure mileage was 150,000. The contact called to make an appointment with Quirk Kia in Manchester. After explaining the problem they refused to make an appointment
- 09/03/2025· ELECTRICAL SYSTEM,ENGINEFire
On July 17, 2025, shortly before 4am, my son's 2013 Kia Rio caught fire, while sitting in the driveway turned off, and was totally destroyed. The car was parked in the driveway at his house and there were not any warning signs before it happened. On June 10, 2024 we had the HECU fuse replaced through a recall that could cause a fire. After we had it "fixed" we had no idea that it could still catch on fire! My son could have been in the car when this happened or other structures could have caught on fire! The fire department was called to put the fire out and the car was inspected by Kia and by our insurance company. Kia does not care that we had the part replaced and that the car STILL caught on fire. They have stated that they will not do one thing about it. They didn't offer a rental car, removal of the burned car or any money to replace the car. I do not know how they get away with this especially when the fire inspector for Kia told me that they knew that changing the fuse wasn't a "fix" but it would hopefully short the fuse before a fire would start! So they knew it was still possible! Kia should not be allowed to manufacture cars!! As of the past week, Kia will not even return my phone calls.