2013 Infiniti G37

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2017· ELECTRICAL SYSTEM,STRUCTURE

  I ALSO OWNED A G35 2008 INFINITI WITH THE SAME PROBLEM..THE DOORS LOCK AND I CAN NOT GET IN OR OUT. THE LOCK ACTUATORS FAIL. THE DOORS CAN NOT BE OPENED MECHANICALLY OR ELECTRICALLY. THE DOORS WERE LOCKED WHEN I WENT IN THE GYM FOR 1/2 HOUR AND WHEN I CAME OUT I COULD NOT ENTER THE CAR THE DOORS WERE LOCED AND WOULD NOT OPEN. AFTER A WHILE I WAS ABLE TO GET THE BACK SEAT DOOR OPEN. I DROVE THE CAR HOME AND WAS UNABLE TO GET OUT OF THE CAR . ALL DOORS LOCKED. THE ONLY WAY OUT IS THROUGH THE WINDOW. THIS IS A HUGE SAFETY CONCERN,

• 12/17/2023· STRUCTURE

  2013 G37 with only 58K in miles. The passenger interior was flooded after some rainstorms. The dealer has provided me an estimate of $3,000 to repair the sunroof drain and the water damage to the body control module (BCM). Infiniti Consumer Affairs has been zero help. They just gave me the run around. There are tons of videos and posts regarding the defect with the sunroof drain.

• 12/16/2018· STEERING

  AMBER KEY LIGHT CAME ON THE VEHICLE'S DASHBOARD AFTER THE POWER LOCK WINDOW LIGHTS ON THE SIDE OF THE DOORS STARTED FLICKERING AND POWERING DOWN WHILE THE CAR WAS IN MOTION. THEN I PULLED OVER TO AN EMPTY PARKING LOT IN THE MIDDLE OF THE NIGHT TO CHECK THE FRONT HOOD OF THE CAR FOR ANY ELECTRICAL FIRE OR BURNING ODORS AND THEN I I WAS UNABLE TO START THE CAR WHEN I TURNED IT OFF AND GOT STRANDED. IT WAS HORRIFYING AND VERY UPSETTING.

• 12/16/2015· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINECrash

  IT STARTED WHEN I WAS PULLING INTO THE PARKING LOT IN MY OFFICE BUILDING. WITH NO WARNING, THE CAR STARTED TO ACCELERATE AT AROUND 7-8 RPM MAKING A ROARING NOISE HEARD BY MANY WITNESSES. THIS RESULTED IN LOSING CONTROL OF THE CAR WHICH THEN WENT OFF THE SIDE OF THE LOT INTO A STEEP DECLINE WHERE I HIT A TREE. IF IT WASN'T FOR THAT TREE THERE WAS ANOTHER 60-70 FT DROP INTO A CANYON THAT I INEVITABLY WOULD HAVE FALLEN INTO. YOU MIGHT SAY, "OH I MIGHT'VE PRESSED ON THE ACCELERATION INSTEAD OF THE BRAKES", BUT THERE WERE SKID MARKS LEFT ON THE GROUND THAT WOULD INDICATE I WAS ALREADY PRESSING THE BRAKES TO COME TO A STOP, WHEN IT SUDDENLY ACCELERATED. IN ADDITION, I WOULDN'T HAVE PRESSED THE BRAKES THAT HARD, SO EVEN IF I DID ACCIDENTALLY PRESS THE ACCELERATION, THERE WOULD BE NO WAY THE CAR WOULD HIT 7-8 RPM WITHOUT VIRTUALLY FLOORING IT. THESE ARE HYPOTHETICAL SITUATIONS THAT I AM POSING TO SHOW THAT IT WAS NOT ACCIDENTAL ON MY PART, BUT A DEFECT WITHIN THE CAR. THIS CAR POSED A LIFE THREATENING INJURY THAT I WOULD LIKE FOR FUTURE CAR OWNERS TO KNOW AND TO TAKE INTO ACCOUNT. PLEASE, PLEASE, PLEASE SHARE THIS TO ANYONE YOU KNOW WHO OWNS THIS MODEL CAR AND REPORT TO EVERY VEHICLE INSTITUTION YOU GUYS KNOW OF. THANK YOU. *TR

• 12/09/2015· VEHICLE SPEED CONTROL

  WHEN I TRIED TO PARK THE CAR IN PARKING AREA SLOWLY, BUT THE CAR SUDDENLY ACCELERATE ITSELF WITH BIG ENGINE SOUND AND RUN INTO CANYON OVER PARKING AREA. FORTUNATELY THE CAR STOP AFTER HIT THE BIG TREE OTHERWISE I AM NOT SURE I CAN SURVIVE BECAUSE THERE ARE VERY STIFF CANYON AREA AFTER THAT TREE. PLEASE INVESTIGATE IT WHAT PROBLEM OF THIS CAR CAUSE THIS INCIDENT. THANKS.

• 11/19/2019· AIR BAGSCrash

  TL* THE CONTACT OWNED A 2013 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A STOP LIGHT, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, AND INJURIES TO THE LOWER BACK, LEFT ROTATOR CUP, AND LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER WAS ALSO INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT ALSO STATED THAT SHE WAS INVOLVED IN A CRASH ON THREE DIFFERENT OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *BF *JS

• 11/11/2018· UNKNOWN OR OTHER

  THE INSIDE GETS COMPLETELY WET WHEN IT RAINS. WATER LEAKS DOWN ON THE PASSENGER AND DRIVER SIDE. THIS HAPPENS WHEN THE CAR IS IN MOTION AND WHEN IT'S NOT IN MOTION. THE RUGS GET SOAKED EVERYTIME.

• 11/10/2014· AIR BAGS,VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2013 INFINITI G37X. THE CONTACT STATED WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 1,800.

• 11/09/2021· AIR BAGS

  Passenger air bag sensor is faulty, Infiniti suggested the only replacement is a new $8000 seat.

• 11/06/2017· AIR BAGS

  TAMARA RECALL . RECIEVED A NOTICE ON THE AIR BAG FOR A RECALL

• 11/03/2017· SERVICE BRAKES

  THE PARKING BRAKE CABLE, AS SET FROM THE FACTORY, IS WAY TOO LOOSE TO HOLD THE CAR ON EVEN A SLIGHT INCLINE. THE PARKING BRAKE HANDLE TAKES EXCESSIVE FORCE TO PULL FAR ENOUGH TO HOLD THE VEHICLE FROM ROLLING. THE DEALER REFUSES TO ADJUST THE CABLE TENSION UNDER WARRANTY STATING IT IS NOT COVERED. THIS IS MY SECOND 2013 G37 WITH THIS ISSUE.

• 11/02/2021· POWER TRAIN

  The contact owns a 2013 Infiniti G37. The contact stated that while driving at 30 MPH, the vehicle hesitated upon depression of the accelerator pedal without warning. The contact was able to drive the vehicle to a dealer where they replaced the transmission valve battery. Soon after the repair, the contact stated that the vehicle would hesitate without warning upon depression of the accelerator pedal. The contact took the vehicle back to dealer and was informed that the control valve assembly and the speed sensor also needed to be replaced. The contact drove the vehicle home and replaced the control valve assembly himself. After the repair, the contact stated that while driving up an incline, the vehicle would hesitate upon depression of the accelerator without warning. The vehicle had yet to be repaired. The failure mileage was approximately 66,000.

• 11/01/2017· AIR BAGS

  "AIRBAG OFF" NOTIFICATION TURNS ON WHEN PASSENGER IS SITTING IN PASSENGER SEAT. WHEN A PASSENGER IS SITTING IN THE PASSENGER SEAT THE AIRBAG REMAINS OFF. SEARCHING THE INTERNET, IT APPEARS THAT MANY OWNERS OF INFINITI G37S EXPERIENCE THIS PROBLEM, YET WHEN I CONTACTED THE DEALER THEY ADVISED THERE WAS NO RECALL.

• 10/26/2018· AIR BAGS

  PASSENGER AIR BAG SENSOR RANDOMLY WILL ILLUMINATE (REFLECTING SYSTEM OFF) WHEN ADULT IS PRESENT IN SEAT. UNABLE TO LOCATE RECALL BUT HAVE HEARD THIS BEING AN ISSUE ON FORUMS WITH SAME MODEL.

• 09/22/2015· STEERING,AIR BAGS,SERVICE BRAKESCrash

  I WAS IN A PARKING LOT. I BACKED OUT WHEN I STARTED TO SHIFT INTO DRIVE THE CAR ACCELERATED AND STARTED TO SPIN IN CIRCLES. THE STEERING WHEEL LOCKED. I WAS NOT IN CONTROL OF THE CAR AND NOTHING WOULD WORKED IN THE CAR. I COULDN'T SHIFT GEARS SO I SHOVED IT INTO PARK. THE CAR FINALLY STOPPED BUT NOT BEFORE IT HIT AN ISLAND CAUSING $7822 IN DAMAGES TO THE REAR OF THE CAR. THE AIR BAGS DID NOT DEPLOY. I WAS QUITE SHAKEN UP BUT HAD NO SERIOUS INJURY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AT THE LOCAL AND REGIONAL LEVELS. THEY HAD SOMEONE LOOK AT THE VEHICLE BUT AFTER 7 WEEKS THEY STILL HAVE NOT CONTACTED ME WITH THEIR FINDINGS. I AM NOT DRIVING THE VEHICLE AND I HAVE NOT HAD IT REPAIRED. I FEAR THAT IF I HAVE IT REPAIRED AND I SELL THE VEHICLE, IT IS AN UNSAFE CAR AND SOMEONE ELSE WILL GET HURT. I HAVE FOUND SEVERAL REPORTS OF SIMILAR OCCURRENCES ON THE INTERNET.

• 09/15/2015· UNKNOWN OR OTHER,VISIBILITY/WIPER

  WHILE DRIVING ON SEPT 15 FROM RALEIGH, NC TO CHARLESTON, SC THE SUNROOF ON MY INFINITI G37 SHATTERED. IT WAS A CLEAR SUNNY DAY WITH A TEMP ABOUT 80 DEGREES AND TO THE BEST OF MY KNOWLEDGE THERE WAS NO FOREIGN OBJECT THAT HIT THE CAR. I PURCHASED THE CAR NEW FROM THE INFINITI DEALER IN JANUARY 2015, THE CAR HAS 3,200 MILES AND IS KEPT IN THE GARAGE AT HOME AND IN A PARKING GARAGE AT WORK.

• 09/14/2020· UNKNOWN OR OTHER

  THE CARPET ON THE PASSENGER SIDE GETS WET AND NOW MOISTURE WAS ON THE INSIDE OF THE WIND SHIELD. I AM CONCERNED THAT THAT MY ELECTRONICS AND WIRING UNDER THE CARPET MAY BE DAMAGED AS WELL AS CAUSE MOLD AND MILDEW. PLUS IT WILL CAUSE ME FINANCIAL DIFFICULTIES BUT NOT BECAUSE OF MY NEGLECT BUT BECAUSE OF SOME FAULT WITH THE CAR'S MANUFACTURING. THE VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN MY WIFE TOLD ME THAT HER SIDE THE PASSENGER SIDE WAS WET.

• 09/12/2014· AIR BAGS

  WHILE DRIVING WITH A FULL SIZE ADULT IN THE PASSENGER SEAT, THE PASSENGER AIR BAG LIGHT WAS ILLUMINATED, WHICH INDICATES THAT THE PASSENGER AIR BAG IS OFF. THIS HAS CONTINUED TO OCCUR AT VARIOUS SPEEDS INCLUDING WHILE IDLING. THE CAR HAS BEEN RETURNED TO THE INFINITI DEALER FOUR TIMES. THE INFINITI SERVICE WRITER, MANAGER AND TECHNICIAN SAW THE PASSENGER AIR BAG LIGHT ON. AN INFINITI ENGINEER CHECKED THE CAR ON 9/10/2014. HIS REPORT STATED THAT THE CAR IS OPERATING ACCORDING TO SPECIFICATION. THEY SEE NO NEED TO PURSUE THIS PROBLEM ANY FURTHER WHILE THIS PROBLEM CONTINUES, JEOPARDIZING THE PASSENGER'S SAFETY. *TR

• 09/09/2014· EQUIPMENT

  CPSC:I1480608A. 2013 INFINITI G37. CONSUMER STATED THE CAR CONNECTION TO PHONES IS DANGEROUS AND PERFORMED POORLY. *LN

• 09/02/2025· STRUCTURE

  Sunroof drain tube leaks water down passenger side A-pillar onto body control module above glovebox causing damage to system, electrical connections, air bag, engine light to activate, vehicle going into limp mode. Drain is functioning and not stopped up. Dealer unable to correct long term using OEM parts available for replacement. Vehicle and invoices available for inspection. When leaking, water runs down A-pillar, onto computer module above glove box, and into passenger foot well.

• 08/23/2017· AIR BAGS,STRUCTURE,UNKNOWN OR OTHERCrash

  THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE ANOTHER CAR HIT THE FRONT OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY.

• 08/19/2018· AIR BAGS

  THE PASSENGER AIR BAG LIGHT ILLUMINATES (MEANING THE AIR BAG WILL NOT DEPLOY) WHEN A FULL SIZE ADULT IS SITTING IN THE PASSENGER SEAT. THE DEALERSHIP STATES THAT THE AIR BAG LIGHT SHOULD ILLUMINATE ON PARTIAL WEIGHT APPLIED TO THE SEAT BOTTOM. DEALERSHIP STATES THAT THEY TESTED BY WATCHING THE AIRBAG STATUS IN DATA MONITOR AND FOUND AIRBAG ACTIVATES WHEN SITTING IN THE SEAT PROPERLY AND TURNS OFF WHEN GETTING OUT OF THE SEAT. HOWEVER LIGHT DOES NOT ILLUMINATE IN THIS CASE. ACCORDING TO THE DEALERSHIP THE SYSTEM IS WORKING PROPERLY. THIS OCCURS WHEN THE VEHICLE IS UNDERWAY AT ANY SPEED WITH ADULT PASSENGER AND SEAT BELTS FASTENED. WHEN A FULL SIZE ADULT (175 TO 200 LBS. IS SITTING IN THE PASSENGER SEAT THE AIR BAG ILLUMINATES WHICH CONTRADICTS THE DEALERSHIPS FINDINGS. DEALERSHIP IS LOKEY INFINITI OF CLEARWATER, FL WHO EXAMINED THE SYSTEM ON 8-18-2018.

• 08/18/2016· AIR BAGS

  IN MY 2013 INFINITI G37 FRONT 'PASSENGER AIRBAG OFF' LIGHT COMES ON AND STAYS ON (MEANS PASSENGER SIDE AIR BAG IS DISABLED) EVEN WHEN A GROWNUP PERSON WEIGHING OVER 100 POUNDS SITTING ON PASSENGER SEAT, PUTTING FRONT PASSENGER AT RISK IN CASE OF A CRASH. IT SEEMS "OCCUPANT CLASSIFICATION SYSTEM" (OCS) IS NOT WORKING AS IT SHOULD MAKING CAR COMPUTER THINK THAT A CHILD IS SITTING ON FRONT PASSENGER SEAT. I HAVE HAD MY CAR CHECKED BY DEALER TWICE BUT THEY DID NOT FIND ANYTHING WRONG AND STATED THAT "IT'S WORKING AS DESIGNED" BUT THE ISSUE STILL PERSIST. ON NHTSA WEB SITE I FOUND OUT MANY OTHER OWNERS OF INFINITI 2013 G37 ARE EXPERIENCING THE SAME ISSUE WITH PASSENGER SIDE AIR BAG. I ALSO CHECKED FOR ANY RECALL MY CAR BUT DID NOT FIND ANY, HOWEVER THERE WAS A RECALL ON "OCCUPANT CLASSIFICATION SYSTEM" FOR 2013 JX35. I SUSPECT 2013 G37 "OCCUPANT CLASSIFICATION SYSTEM" HAS SIMILAR ISSUE AS 2013 JX35. ON BEHALF OF ALL 2013 G37 OWNER, WE WOULD BE REALLY APPRECIATE IT IF NHTSA CAN INVESTIGATE THIS CRITICAL SAFETY FURTHER.

• 08/08/2025· AIR BAGS

  On August 6, 2025, I purchased a 2013 Infiniti G37 from Auto Quality Corp. The total amount paid was $4,700 with a pending balance of $1000. I was given the car turned on and was not present when the car was turned on. Upon leaving the dealership and arriving to my destination, I turned off the car. Once I was ready to get back on the road, the car failed to turn on again. The vehicle is failing to start and is now inoperable. I do not feel safe driving the vehicle due to the major concerns that are showing up. The vehicle is not functional. The car stopped working entirely within the same day of purchase, and I am now left with a non-operational vehicle. The odometer has discrepancies. The bill of sale shows 82,521 miles, but this does not match the information in the vehicle history reports. Also, I was not made of aware, until I signed the bill of sale, that the Airbags checkbox is marked as unknown. This raises serious safety concerns, especially since I suspect the vehicle may not even be equipped with functioning airbags. The Dealer also refuses to cooperate. I contacted them the same day I was sold the vehicle and did not answer the phone calls. I had to get a ride and go physically to the office to state my complaint. I want to return the car and request a full refund due to safety and misrepresentation issues. However, they refused to accept a return or provide any refund. The vehicle was sold "as-is" but I know the sale involved fraud and omitted critical safety information that would have affected my decision to purchase. I am requesting that your office investigate this dealer for potential violations of Florida law regarding vehicle sales, odometer fraud, and failure to disclose critical safety information.

• 08/03/2020· AIR BAGS

  PASSENGER AIR BAG LIGHT IS ON. SENSOR UNDER SEAT IS DEFECTIVE, WHICH HAS DISABLED THE AIR BAG FROM ACTIVATING IN AN ACCIDENT CREATING A DANGEROUS SITUATION. SEAT MUST BE REPLACED AT $7,000. THIS IS A KNOWN PROBLEM ON MANY CARS OF THIS MODEL. REPAIR COST IS EXCESSIVE. SHOULD BE A RECALL.

• 08/02/2017· STRUCTURE,VEHICLE SPEED CONTROLCrash

  WHILE PULLING INTO A PARKING SPACE AND BRAKING GOING 1 OR 2 MPH THE CAR SURGED FORWARD WITH THE ENGINE REVVING LOUDLY, CAUSING THE CAR TO CRASH THROUGH A BRICK WALL AND INTO A RESTAURANT ENDING IN THE CAR BEING TOTALED WITH OVER $15,000 OF DAMAGE JUST TO THE CAR. THE CAR ONLY HAD 20,000 MILES. A QUICK GOOGLE SEARCH FOR "G37 SURGE WHILE BRAKING" RESULTS IN NUMEROUS DIFFERENT ACCOUNTS IN WHICH THIS HAS HAPPENED AS WELL AS ON THIS WEBSITE UNDER INFINITI G37.

• 07/30/2014· AIR BAGS

  PASSENGER AIR BAG LIGHT WOULD LIGHT UP (MEANING AIR BAG WILL NOT DEPLOY) WHEN MY WIFE (117 LBS) WAS SEATED ON THE FRONT PASSENGER SEAT. THIS WAS ALSO HAPPENING ON MY 2010 NISSAN FRONTIER PRO 4X TRUCK WITH LEATHER SEATS. NISSAN DEALER COULD NOT FIX IT. THEY WERE BLAMING MY WIFE. THIS IS A SAFETY ISSUE! PLEASE HELP. THANK YOU! *TR

• 07/18/2023· AIR BAGS

  The air bag sensor and lights indicated that the passenger side air bag was not operating. We took the vehicle to the Infiniti Dealer and they did a diagnostic test and determined that the sensor in the passenger seat was not working. We were told that in the event of a collision that the air bags in the entire car would not deploy if the passenger air bag was not replaced. In order to have operating air bags the passenger seat would need to be replaced. The cost of the seat was 7,452.84 and the labor was 525.00. This repair was completed on 12/13/2021. It is now 7/18/23 and the passenger air bag light is now illuminated again. This repair is past the one year warranty. My wife is the only driver of this vehicle and rarely has anyone using the front passenger seat. There was a recall (number 08v522100) for this same issue fir 2007/08 G models. Please investigate this safety issue before someone is seriously injured due to this failure.

• 07/17/2021· AIR BAGS

  The air bag warning light for the passenger air bag on my 2013 Infiniti G37 is constantly flashing on my dash and the passenger air bag off message is always on in my vehicle, even when my wife is sitting in the seat, and I have not had an accident. The light just started flashing on its own approximately 6 months ago. This would seem to me to be a legitimate safety issue. If I were in an accident, regardless of whose fault, and my wife was in the passenger's seat, she could sustain serious injuries due to the fact that the passenger air bag did not deploy due to a faulty sensor.

• 06/28/2021· AIR BAGS

  Approximately 2 months ago, the air bag warning light on the dash started flashing along with the icon on the front display warning about the passenger side airbag being off. There was no person sitting in the seat, nor was there any small items on the passenger seat. I looked up online how to reset the dash warning light and this worked up until about one week ago. Also, when someone now sits in the passenger seat, the warning light starts flashing along with the front display warning of the passenger side airbag being off. This would seem like a manufacturer defect and a safety hazard for any front passenger in my vehicle.

• 06/27/2019· AIR BAGS

  PASSENGER AIRBAG OCCUPANCY SENSOR FAILS RANDOMLY WITH PASSENGER WEIGHING 130+ POUNDS PROPERLY POSITION IN THE SEAT AND THE CAR IN MOTION ON HIGHWAYS, AND CITY STREETS. THE PROBLEM IS INDICATED BY THE "AIRBAG OFF" LIGHT REMAINING LIT WHILE A PASSENGER WEIGHING 130+ POUNDS IS PROPERLY POSITIONED IN THE PASSENGER SEAT. TURNS, SPEED, AND ROAD CONDITION DON'T SEEM TO ALTER THE OUTCOME.

• 06/17/2021· AIR BAGS

  The airbag light on the dash was flashing. The airbag light that indicates the passenger airbag is not on stays on even if a person is sitting in the passenger seat. This means that the airbag is not active when there is someone sitting in the passenger seat. If I got into an accident and the passenger airbag did not deploy, it could cause serious bodily injury to the passenger. The cost to repair is more than half of what the car is worth. In the picture, you can see the second item in the list is to replace the passenger seat sensor.

• 06/14/2022· AIR BAGS

  The contact owns a 2013 Infiniti G37. The contact stated the passenger’s side air bag warning light had been illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the air bag system needed to be replaced; however, the contact was informed that replacing the system might not fix the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 136,000.

• 06/10/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2013 INFINITI G37. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT WAS CONTINUOUSLY ILLUMINATED WHEN A PASSENGER OF ONE HUNDRED POUNDS OR LIGHTER SAT IN THE PASSENGER SEAT. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 700.

• 05/30/2018· UNKNOWN OR OTHER

  THE WINDSHIELD IS LEAKING ON BOTH DRIVER AND PASSENGER SIDE. WHENEVER THERE IS A HEAVY DOWN POUR OF RAIN MY CARPET IS COMPLETELY WET. IT HAPPENS IF I'M STATIONARY AND WHILE DRIVING.

• 05/26/2023· STEERING

  During a routine oil check, mechanic stated that the steering rack was leaking. Upon replacement of the steering rack replacement, mechanic discovered that the steering pump was also leaking. No repairs could be done to either, rack or pump, and both steering rack and the steering pump were replaced.

• 05/24/2023· AIR BAGS

  Occupancy airbag sensor went on in vehicle and dealer stated that it would be about $5200 to fix the sensor as it is built into the seat. Per Dealer- safety hazard not to fix as its not guaranteed to go off in case of an accident.

• 05/07/2020· AIR BAGS

  AIR BAG WARNING LIGHT FLASHING. TOOK TO DEALER FOR DIAGNOSIS. SERVICE ADVISOR STATED FAULTY PASSENGER SENSOR, COST TO REPAIR $7,388.00 + TAX AND SERVICE FEES. BECAUSE OF FAULTY SENSOR, AIR BAG WILL NOT DEPLOY IN AN ACCIDENT. REPAIR COST UNREASONABLE FOR REQUIRED SAFETY FEATURE. *TR

• 04/30/2023· AIR BAGSCrash

  My son was driving the car and someone failed to yield in a roundabout and hit him. The passenger side curtain airbag deployed and popped. Now he has ringing in his ear and possible ear drum damage. Doctors appointment is scheduled to confirm that.

• 04/30/2014· AIR BAGS

  PASSENGER AIR BAGS ON MY G37 ITS BEING TURNED OFF WITH A PASSENGER SEATING IN THE SEAT. FIRST STARTED WITH MY DAUGHTER AGE 17 WEIGHTS ABOUT 120 POUNDS AND INFINITI STATED THAT THEIR AIRBAGS ARE ACTIVATED BY WEIGHT AND THAT SHE MAY BE TOO SMALL WHICH SHE IS 5'4 TALL. THEY DIDN'T ADDRESS THE ISSUE AND IT CONTINUED TO HAPPEN WITH EVERYONE SEATING IN THE PASSENGER SEAT INCLUDING AN ADULT MALE OF 6'2 AND OVER 200 LBS. I TOOK IT BACK TO INFINITI OF TAMPA AND THEY DIDN'T ADDRESS THE ISSUE. FOR THE THIRD TIME I TAKE VEHICLE TO INFINITI AND NOW THEY STATE THEIR AIRBAGS HAVE A SENSOR THAT MEASURES BODY MASS OF A PERSON TO ACTIVATE AND THAT'S THE REASON I AM GETTING THIS ISSUES WITH AIR BAGS AND THEY SUGGESTED THAT I SHOULD SEAT MY FAMILY AND FRIENDS THAT RIDE IN THE FRONT TO GO TO THE BACK SEAT FOR SAFETY. INFINITI THEN TOOK A LOOK AT MY VEHICLE AND GAVE ME A SAME MODEL LOANER FOR THE DAY WHICH THE SAME THING HAPPEN IN THAT CAR. THIS IS SOMETHING THAT HAS TO BE ADDRESS AS IT IS A HAZARD FOR THE SAFETY OF OUR LOVE ONES IN CASE OF A COLLISION. *JS

• 04/17/2026· AIR BAGS

  Warning Passenger Air Bag OFF Light is lit with a passenger in the seat. Diagnostics run by ASE repair shop & with no error codes displaying. Moving passenger seat forward & back, shut the light off & on. Concerned that passenger Air Bag may not deploy when the light is on. Air bag sensor in part of the passenger seat and entire seat requires replacement, part is discontinued. Seeking a replacement seat from junkyard, if not will sell vehicle.

• 04/06/2021· AIR BAGS

  PASSENGER AIR BAG CONSTANTLY BLINKS. AFTER LOOKING UP THIS ISSUE I SEE MANY HAVE HAD THE SAME PROBLEM WITH THIS YEAR MODEL AND PRIOR YEAR MODELS.

• 04/05/2019· VISIBILITY/WIPER

  WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SPONTANEOUSLY EXPLODED AND SHATTERED WHILE IN THE CLOSED POSITION.

• 04/03/2017· POWER TRAIN

  CLUTCH WOULD NOT GO BACK UP. CSC FAILED I GUESS IT'S A COMMON PROBLEM IN G37S AND 370Z THAT ARE MANUAL. HAPPENED IN THE MIDDLE OF TRAFFIC WORST TIME POSSIBLE DIDN'T KNOW WHAT TO DO SO I PUSHED MY CAR TO THE SIDE OF THE ROAD. NOT THE BEST IMAGE YOU WANT PEOPLE TO SEE WHEN YOUR DRIVING A INFINITI. *TR

• 03/27/2023· ELECTRICAL SYSTEM

  Immediately when I started driving, the sensors on my dashboard started lighting up. First the air pressure sensor, then the Tire serve sensor, and finally the key sensor. My turn signals were malfunctioning. They would go on and off without me triggering them. Then every time I came to a stop and accelerated again, my car would jerk back. I eventually pulled over and my car wouldn’t even turn off. I had to put the key fob in the key slot to get the car to turn off. Then, the car would not start back up. I had to have the car towed to the Dealership. When I arrived at the Dealership, they told me that there were two other cars there having similar issues caused by rain water getting into the electrical. Here is the diagnosis they gave me: UPON INSPECTION AND SITTING IN VEHICLE CAN SMELL AND FEEL DAMPNESS FROM CARPET. FURTHER INSPECTION FOUND WATER FROM SUNROOF DRAIN TUBES LEAKING WATER INTO THE BODY CONTROL COMPUTER AND CAUSED ELECTRICAL SHORT CIRCUIT WITH INTELLIGENT KEY SYSTEM AND IGNITION SYSTEM. PERFORMED ELECTRICAL TEST AND TRACED SOURCE OF FAILURE TO THE BODY CONTROL UNIT. (THE BODY CONTROL MODULE CONTROLS KEYS, DOOR LOCKS, VEHICLE IGNITION START, AND TURN SIGNALS), AND VEHICLE LIGHTS). INSPECTION FOUND THERE IS A SHORT IN THE BODY CONTROL UNIT COMPUTER DUE TO WATER INTRUSION. REMOVED BODY CONTROL COMPUTER UNIT AND FOUND WATER INSIDE THE CONNECTOR PLUGS. BODY CONTROL MODULE COMPUTER SHORT CIRCUIT AND IS COMPROMISED. NEED TO REPLACE SUN ROOF DRAIN TUBES TO ELIMINATE WATER INTRUSION INTO THE CABIN AREA AND ALSO TO REPLACE BODY CONTROL UNIT COMPUTER. It’s highly unlikely that there would be 3 cars with similar issues at one dealership on any given day if this was NOT a manufacturers issue. Please help me get reimbursed and start a recall for this dangerous issue. Thank you

• 03/23/2023· AIR BAGS

  Brought my car in to fix a/c auto amp behind radio cause fuel gauge was not giving correct readings.. 2 days after receiving vehicle my airbag light turned on and is blinking and Infiniti won’t take responsibility and saying they have to fix diag sensor in center console which is 2400 dollars and if that don’t fix issue they have to replace passenger seat cushion which is 5000 dollars which is on back order and may not even be able to get part at all cause they don’t make part anymore. so I have a vehicle that I’m still paying on that will never pass inspection and it’s very upsetting that I have to take such a huge loss like this and don’t know how Infiniti is getting away with this when it should be recall.. I looked up on forums and seen dozens of complaints from ppl about the same exact issue specially after having the a/c auto amp fixed.. I also contact state and recall and they said that’s not right but they needs more complaints to do basic investigation..I really hope something gets done about this

• 03/18/2021· WHEELS

  I RECENTLY REPLACED MY COOPER TIRE CS5 GRAND TOURING TIRES. SIZE 225/55R17 TIRES AFTER A BLOWOUT ON THE FREEWAY. I JUST LEARNED THAT THESE TIRES WERE SUBJECT TO A RECALL. MY DEALER COULD NOT PROVIDE THE DOT SERIAL NUMBERS BECAUSE THE TIRES WERE REPLACED WITH NEW ONES. I CALLED COOPER TIRE CONSUMER RELATIONS AND WAS TOLD THEY CANNOT PROVIDE A REMEDY IF I DO NOT HAVE THE TIRES WITH THE DOT NUMBERS. I BELIEVE I HAVE BEEN PENALIZED BECAUSE I HAD A SAFETY PROBLEM WITH THE TIRES THAT CAUSED ME TO REPLACE THEM AND CAN THEREFORE NOT PROVIDE THE REQUIRED DOCUMENTATION. I AM ASKING FOR YOUR HELP IN REMEDYING THE SITUATION

• 03/13/2014· ELECTRICAL SYSTEM,ENGINE

  MY MOTHER WAS DRIVING HER (2013) INFINITI G37 ON A CITY STREET WHEN THE CAR SUDDENLY AND UNEXPECTEDLY TURNED OFF. SHE TRIED TO RESTART IT WITHOUT ANY SUCCESS AND TURN ON HER HAZARD LIGHTS, BUT THE ENTIRE ELECTRIC SYSTEM HAD SHUT DOWN FOR NO APPARENT REASON. SHE WAS VERY SCARED BECAUSE CARS WERE HONKING AT HER AND AFTER FLAGGING DOWN A POLICE OFFICER (30 MINUTES LATER), THE CAR MYSTERIOUSLY TURNED BACK ON. WHEN SHE TOOK IT TO THE DEALERSHIP, THEY DID A QUICK COMPUTER CHECK AND TOLD HER NOTHING WAS WRONG. AND THEY SAID THEY HAD NEVER HEARD OF THIS HAPPENING EVEN THOUGH MY MOTHER TOLD THEM THAT SHE FOUND SEVERAL COMPLAINTS ON THE INTERNET RECOUNTING THIS SAME PROBLEM WITH THIS PARTICULAR MODEL OF INFINITI. WE ALSO REPORTED THIS TO THE INFINITI CUSTOMER AFFAIRS DEPARTMENT AND THEY SAID THEY WOULD LOOK INTO IT. *TR

• 03/12/2024· AIR BAGS

  See attached document for complaint

• 03/06/2021· ENGINE

  ENGINE SHUTS OFF WHEN TOUCHING THE ACCELERATOR PEDAL, JUST AT THE BEGINNING SO FAR. DON'T KNOW IF IT'LL HAPPEN WHILE DRIVING. CAR WAS STATIONARY.