2013 Hyundai Sonata Hybrid

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2013· SERVICE BRAKESCrash

  I WAS PARKING THE CAR (AFTER TURNING AROUND AND REVERSING) AND AS I APPLIED THE BRAKES TO EASE INTO THE PARKING SPOT THE BRAKES AND CAR JUST STOPPED FUNCTIONING. I DEPRESSED THE BRAKES FURTHER AND ABSOLUTELY NO RESPONSE. THE CAR MOVED FORWARD AT A SLOW SPEED AND WENT UP THE CURB, TOPPLED A SMALL TREE AND KNOCKED A PARKING KIOSK OVER ON THE SIDEWALK. FORTUNATELY IT WAS 8:10 AM SO NOBODY WAS WALKING ON THE SIDEWALK. AIRBAGS DID NOT DEPLOY. SOME DAMAGE FROM THE METAL KIOSK AND TIE ROD BROKEN FROM CURB. VERY DISCONCERTING THAT I LOST COMPLETE BRAKE POWER. COULD DO NOTHING AS THE CAR JUST CONTINUED TO MOVE FORWARD UNTIL AN OBJECT CAUSED IT TO STOP. NO CONFIDENCE IN THE CAR..... *TR

• 12/16/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 50 MPH, A WARNING INDICATOR ILLUMINATED DIRECTING THE CONTACT TO PLACE THE VEHICLE IN PARK. ALSO, THE BATTERY CHARGE WAS LOW. AFTER WAITING AN HOUR FOR CHARGING, THE VEHICLE JERKED AND BUCKED. THE WARNING INDICATOR ILLUMINATED AGAIN, STATING THAT THE BATTERY VOLTAGE WAS EXTREMELY LOW. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

• 12/12/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/12/2014· SERVICE BRAKES

  I TOOK MY SONATA HYBRID IN FOR SERVICE. I TOLD THE SERVICE MANAGER THAT EVERY MORNING I GET INTO THE CAR AND I APPLY THE BRAKES WHEN STARTING, THE BRAKES MAKE A NOISE. IT ALMOST SOUNDS LIKE AN OLD RUSTY SPRING THAT SOMEONE IN TRYING TO PUSH DOWN AND IT SQUEAKS. IT DOES NOT MAKE THIS NOISE WHEN THE CAR HAS BEEN DRIVEN. ONLY WHEN ITS COLD OR JUST BEING STARTED. THE TECHS WERE UNABLE TO FIND ANYTHING BUT TOLD ME TO KEEP AN EYE ON IT AND IF ANY RECALLS CAME IN THEN THEY MIGHT BE ABLE TO FIX THE PROBLEM. IT HAS BEEN DOING THIS FOR A LONG TIME. NOT GETTING ANY WORSE AND NOT GETTING BETTER BY ITSELF. IT JUST SHOULD NOT BE DOING THIS ON A NEW CAR, PERIOD. *TR

• 12/09/2014· STEERING

  WHILE DRIVING NORTH ON I-95 TO A FAMILY FOURTH OF JULY PARTY THIS PAST SUMMER I STARTED TO HAVE A PROBLEM WITH MY SONATA'S STEERING SYSTEM. I FELT THE STEERING WHEEL GRAB AND HOLD ITSELF IN PLACE FOR AN INSTANT. IN THAT INSTANT I SENSED THAT I HAD TO EXERT EXTRA STRENGTH TO THE STEERING WHEEL TO FORCE IT TO RELEASE ITSELF FROM THE SURPRISING AND FRIGHTENING GRAB. THANKFULLY, THE EXTRA EXERTION ON MY PART RELEASED THE GRAB RIGHT AWAY BUT ANOTHER GRAB OCCURRED WITHIN A FEW SECONDS. I HAD TO DRIVE THE REST OF THE WAY TO VIRGINIA BEACH WITH THIS FEELING OF GRAB AND RELEASE, GRAB AND RELEASE, GRAB AND RELEASE OCCURRING EVERY FEW SECONDS. THE RETURN TRIP BACK HOME ON I-95 TO SOUTH CAROLINA A FEW DAYS LATER WAS JUST AS BAD. THIS STEERING PROBLEM JUST ABOUT DROVE ME TO DISTRACTION. I FELT LUCKY TO GET BACK HOME ALIVE AND WELL. ONCE AT HOME I REALIZED THAT THE SONATA'S STEERING SYSTEM DOES NOT GRAB AT LOWER SPEEDS. IT DOESN'T GRAB IF YOU KEEP THE SPEED BELOW FORTY-FIVE MILES PER HOUR, BUT WHENEVER I GET THE SPEED UP TO FIFTY MILES PER HOUR OR HIGHER IT STARTS TO GRAB. THE HYUNDAI DEALERSHIP WHERE I PURCHASED THE CAR TOOK IT OUT FOR A TEST DRIVE BUT THEY DIDN'T TAKE IT OUT ON A HIGHWAY SO THEY DIDN'T GET THE CAR'S SPEED UP HIGH ENOUGH AND,THEREFORE, REPORTED THAT THEY DIDN'T FEEL ANY GRABBING. SO I WAS LEFT WITH A FAIRLY NEW SONATA THAT IS STILL UNDER WARRANTY BUT NOT ABLE TO DRIVE IT OVER FIFTY MILES PER HOUR. I RECENTLY TOOK THE SONATA TO OUR REGULAR GARAGE AND PAID TO HAVE THE WHEELS ROTATED AND ALSO PAID FOR AN ALIGNMENT, BUT THERE WAS NO IMPROVEMENT. I MUST GET THIS STEERING PROBLEM FIXED BEFORE THE END OF THE YEAR BECAUSE WE ARE DRIVING TO FLORIDA IN EARLY JANUARY AND ONCE AGAIN WILL BE DRIVING ON I-95. *TR

• 12/05/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/01/2017· ELECTRICAL SYSTEM

  FOR THE PAST 3 YEARS A SIREN GOES OFF IN MY CAR AND THE LITES START FLASHING SUCH AS BRAKE LIGHTS, THE KEY FOB LIGHT STATES SHOWING AS IF IT CAN'T BE FOUND IN VEHICLE. MOST OF ALL THE VEHICLE CAN'T START. THE FIRST TIME I BROUGHT IT TO ONE DEALERSHIP TO HAVE MY BATTERY REPLACED. THE SECOND YEAR I HAD THE SAME THING HAPPENED RIGHT IN THE MIST OF TRAFFIC, THE CAR STOPPED AND COULDN'T MOVE, SAME SYMPTOMS AND HAD TO HAVE IT TOWED FROM SOUTH PHILA. TO BURLINGTON NJ., RESULTS WERE THAT THE RELAYS HAD FAILED. JUST THIS WEEK I WENT TO START MY CAR AND NOTHING HAPPENED. TRIED AGAIN AND THE INTERIOR LIGHTS STARTED BLINKING AND A SIREN LIKE A DIVING SUBMARINE STARTED BLARING. CALLED THE TOW SERVICE AND AGAIN BROUGHT IT TO DEALERSHIP. THIS TIME MY CAR IS AT THE SHOP WITH NO CLUE AS TO WHAT'S WRONG WITH IT

• 11/30/2017· FUEL/PROPULSION SYSTEM

  VEHICLE WAS TRAVELING ON FREEWAY AT 70 MPH WHEN A FATAL ERROR CODE FLASHED AND SAID STOP CAR AFTER 20 SECONDS THE VEHICLE STOPPED AND ALL ELECTRICAL SYSTEMS DIED (NOT ENOUGH TIME TO SAFELY PULL TO THE SIDE (NO 4-WAY FLASHERS OPERABLE). TOWED TO DEALER AND DEALER STATED THE LITHIUM BATTERY WAS 3 VOLTS CAUSING THE ISSUE AND BLOWING THE SAFETY PLUG CAUSING THE VEHICLE TO STOP WITH NO ELECTRICAL OPERATION. I ASKED WHY THERE IS NO WARNING THAT ALLOWS THE DRIVER TO KNOW THAT THE LITHIUM BATTERY WILL FAIL CAUSING THIS FATAL ISSUE. THEY CONFIRMED THAT THERE IS NO ADVANCED WARNING, WHEN THE BATTERY DIES IT SHUTS DOWN THE VEHICLE QUICKLY WITHIN 20 SECONDS. THIS HAPPENED AT NIGHT ON A BUSY FREEWAY AND COULD HAVE RESULTED IN A MAJOR TRAFFIC COLLISION AS THE VEHICLE IS BLACK.

• 11/23/2018· ENGINE

  TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WENT INTO IDLE MODE. THE CONTACT STATED THAT THE ENGINE MADE A KNOCKING SOUND, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TOWED TO DANBURY HYUNDAI (102 FEDERAL RD, DANBURY, CT 06810, (203) 730-4700) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

• 11/23/2017· ELECTRICAL SYSTEM,ENGINE

  WE BOUGHT THIS CAR USED FROM THE DEALER EARLY ON WE HAD HYBRID WARNING SYSTEM ISSUES WE HAVE BEEN STUCK ON THE SIDE OF THE ROAD SEVERAL TIMES HAVING TO HAVE THE CAR TOWED TO THE DEALER RECHARGED AND SERVICE EACH TIME WE WERE TOLD THEY DON'T FIND ANYTHING WRONG THE DEALER CHARGES THE BATTERY AND GIVES THE CAR BACK. NOW 3 YEARS LATER WE GOT THE OIL CHANGED AS NORMAL, IT'S THANKSGIVING WEEK AND WE ARE HEADED TO VACATION 3 HOURS FROM HOME WE AR E AN HOUR AWAY FROM DESTINATION AND THE CAR LOSES POWER GOING UP HILL THE OIL PAN LIGHT COMES ON, WE PULL OVER IN THE MIDDLE OF THE MOUNTAINS AND SIT ON THE SIDE OF THE ROAD WAITING FOR THE TOW TRUCK TO FIND US. WE TOW THE CAR TO THE DEALER HOPING SOMETHING WASN'T DONE RIGHT WITH THE OIL CHANGED HOWEVER DEALER SAYS THE ENGINE SEIZED AND THE CAR IS OUTSIDE OF WARRANTY AND EXTENDED WARRANTY SO WE WILL NEED TO PAY $6600 TO REPLACE WITH USED ENGINE. THIS CAR IS 4 YEARS OLD WE REGULARLY HAD THE OIL CHANGED. WE ARE NOT GIVEN ANY REASON FOR THE SEIZED ENGINE. PLEASE LOOK INTO THIS. THIS CAR HAS BEEN NOTHING BUT PROBLEMS SINCE THE DAY WE GOT IT AND THE DEALER HAS NEVER PROVIDED MUCH HELP AS WERE ASKED TO TAKE PICTURES WHICH WE DID BUT STILL NOTHING.

• 11/21/2015· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  AS I STARTED TO SLOW DOWN FROM 75MPH THE CAR STARTED TO BEEP AND THE READY LIGHT WAS FLASHING. MANY INDICATOR LIGHTS CAME ON TO INCLUDE THE BATTERY INDICATOR LIGHT, AND THE AMBER BOX WITH A WRENCH IN IT. IT SAID "CHECK HYBRID CHARGING SYSTEM" AND "SAFELY PULL OVER" AS THE CAR SLOWED DOWN THE CAR WOULD NO LONGER GO FORWARD, THE LIGHTS DIMMED AND WOULD NO LONGER ACCELERATE.

• 11/19/2018· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE DECELERATED, STALLED, AND SHUT OFF. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AND "CHARGING SYSTEM IS NOT CHARGING" WAS DISPLAYED. THE CONTACT CALLED THE LOCAL DEALER (BURNS HYUNDAI, 550 W ROUTE 70, MARLTON, NJ 08053, (856) 983-3700) WHERE A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE AND THE FAILURE COULD LEAD TO A CRASH OR FATALITY. THE FAILURE MILEAGE WAS 118,000.

• 11/14/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed and attempting to stop the vehicle, he heard an abnormal sound coming from the front of the vehicle. The service brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic power unit. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 125,000.

• 11/11/2013· ELECTRICAL SYSTEM

  THE 2013 HYUNDAI SONATA HYBRID'S SPEEDOMETER REPORTS 5 MPH LESSER THAN THE ACTUAL SPEED. I HAVE TESTED THE SPEEDOMETER AGAINST 3 DIFFERENT RADARS THAT ARE PART OF SOME OF THE SPEED SIGNS IN OREGON. I FIRST REALIZED THIS WHEN I FELT I WAS TRAVELING FASTER THAN WHAT THE SPEEDOMETER REPORTED. *TR

• 11/07/2017· STEERING

  THERE IS CLUNKING AND PLAY IN THE STEERING AT LOW SPEEDS, IN PARK OR STOPPED. IT APPEARS TO BE THERE WHEN THE STEERING WHEEL IS MOVED WITHIN 5 - 10 DEGREES OF CENTER. ALSO, THERE IS A LOUD CLUNKING/CLANKING SOUND WHEN GOING OVER ROUGH PAVEMENT, SPEED BUMPS, ETC.

• 11/07/2017· POWER TRAIN,SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE FAILED TO STOP. ALSO, THE GEARSHIFT BECAME DIFFICULT TO SHIFT. AS A RESULT, THE CONTACT STRUCK A STREET SIGN. THE DRIVER'S AIR BAG DEPLOYED. THE CONTACT SUSTAINED MINOR INJURIES TO THE BACK,NECK, AND HEAD WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE CONTACT SPOKE WITH KEYES MISSION HILLS HYUNDAI (10240 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *BF UPDATED 8/20/18*JB THE CONSUMER STATED THE DEALER ADVISED THE BRAKES AND COMPUTER SYSTEM FAILED. THE VEHICLE WAS REPAIRED. *JS

• 11/05/2013· STEERING

  VEHICLE DRIFTS FROM ONE SIDE TO THE OTHER. WILL NOT DRIVE STRAIGHT, IT PULLS TO THE RIGHT OR LEFT NEEDING CONSTANT ADJUSTMENT OF THE STEERING WHEEL. TWO ATTEMPTS HAVE BEEN MADE TO CORRECT THE PROBLEM BY THE DEALER WITH NO DEFINITIVE RESULTS. THIS MAKES FOR TIRESOME AND HAZARDOUS DRIVING. *TR

• 11/04/2014· VISIBILITY,STRUCTURE

  THE BIGGEST PROBLEM IS THE BLIND SPOT IT IS BECOMING EXTREMELY DIFFICULT TO DRIVE AND CHANGE LANES AS THE BLIND SPOT IS NOT AT ALL VISIBLE EVEN IF YOU CHANGE THE SEATING POSITION. I WISH THEY CHANGE THE BLIND SPOT MIRRORS. *TR

• 10/29/2013· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  WHEN STOPPING AT A RED LIGHT OR A STOP SIGN OR GOING UP A SLIGHT DRIVEWAY THERE IS A LOSS OF POWER WHEN YOU APPLY THE GAS FOR A FEW SECONDS, AND THEN THE CAR SURGES. WE WERE STOPPED BEHIND A CAR AND WHEN WE WENT TO DRIVE AROUND THEM THE CAR WOULD ONLY GO APPROX 1 MPH WITH THE GAS PEDAL FLAT ON THE FLOOR, THEN THE CAR SURGES. THEN AT OTHER TIMES THERE ARE NO PROBLEMS. THE DEALERSHIP IS TRYING TO TELL ME WE ARE DRIVING WITH ONE FOOT ON THE BRAKE AND ONE FOOT ON THE GAS. I DO NOT USE MY LEFT FOOT FOR THE BRAKE. I TRIED TAKING THE CAR OUT OF BLUE MODE BUT STILL HAD THE PROBLEM. *TR

• 10/27/2016· ELECTRONIC STABILITY CONTROL (ESC)

  CAR WAS PURCHASED ON 9/10/2016 USED. IT WAS DRIVEN FOR THREE DAYS. WHEN PUTTING THE CAR IN PARK THIS WARNING MSG CAME UP "HYBRID SYSTEM WARNING SAFELY STOP AND DO NOT DRIVE!". THIS HAPPENED A FEW TIMES THE CAR WAS TAKEN TO DEALERSHIP ON 9/19. THEY COULD NOT DUPLICATE SO IT WAS RETURNED. I WAS INFORMED IF IT HAPPENED AGAIN TO BRING IT IN. THE WARNING CAME ON AGAIN SO IT WAS TAKEN TO DEALERSHIP ON 10/09. THEY COULD NOT DUPLICATE IT AGAIN SO THEY HAD IT FOR A WEEK TESTED IT EVERY WAY POSSIBLE INCLUDING DRIVING IT FOR A WEEK. THEY CALLED A HYUNDAI REPRESENTATIVE AND THEY INFORMED THEM OF WHAT TO WATCH AND OR LOOK FOR AND TO NO AVAIL NOTHING. IT WAS GIVEN BACK TO ME A WEEK LATER AND I WAS INFORMED IF IT HAPPENS AGAIN DO NOT TURN IT OFF BRING IT STRAIGHT THERE TO OBTAIN A CODE. THIS ONLY HAPPENS WHEN PUTTING IT INTO PARK, AND A COUPLE OF TIMES IT WOULD NOT LET ME START THE CAR I HAD TO WAIT FIVE MIN OR SO, PUSH THE LOCK/UNLOCK ON THE FOB, ANOTHER TIME THAT DID NOT WORK I HAD TO GET OUT OF CAR LOCK IT GET IN CAR LOCK IT AND THEN LOCK/UNLOCK IT FROM WITH IN AND IT STARTED. NOT SURE IF ALL THAT CORRELATED WITH IT BUT IT WORKED. *TR

• 10/19/2018· ENGINE

  IN JULY OF 2017 MY CAR BEGAN TO LOSE POWER AND BEGAN TO MAKE A CLUNKING SOUND WHILE I WAS DRIVING AT 45MPH. I LIMPED THE CAR INTO THE DEALER. I WAS TOLD I WOULD HEAR FROM THEM THE NEXT DAY. THE FOLLOWING DAY I WENT TO GET SOME ITEMS OUT OF MY CAR. ROD JOHNSON OF FOLSOM LAKE HYUNDAI SERVICE DEPT. TOLD ME THAT THEY HAD CONDUCTED A CHECK ON THE CAR AND THAT IT NEEDED A NEW ENGINE. HE STATED THE CAR WAS SLIGHTLY OVER 100,000 MILES, AND WOULD NOT BE COVERED BY THE WARRANTY, AND THE REPAIR COST IS 10,000.00. I TOLD HIM I WOULD HAVE TO GET BACK TO HIM ABOUT THE REPAIR. WHEN I GOT HOME I WENT ONLINE TO SEE IF THERE HAD BEEN A REPORT OF THIS PROBLEM. SURE ENOUGH, THERE WAS PLENTY. AND, ON TOP OF THAT ALL THE ARTICLES I CAME ACROSS STATED THE ENGINE FAILURE WAS DUE TO A MANUFACTURE DEFECT WITHIN THE ENGINE. THE ARTICLE STATES THAT IN 2016 HYUNDAI LOST A CLASS ACTION LAWSUIT IN WHICH THEY HAD TO RECALL 470,000. SINCE THEN THEY HAVE HAD TO RECALL MANY MORE. WELL OVER 1 MILLION. HYUNDAI'S REFUSAL TO REPLACE THE ENGINE HAS BEEN VERY STRESSFUL. THE DEALERS REFUSAL TO REPLACE THE ENGINE W/NO COST TO ME IS: 1) MY CAR HAS A SHORT-BLOCK, AND THOSE ENGINES HAVE NOT BEEN REPORTED. ALL PROBLEMS HAVE BEEN WITH THE LONG-BLOCKS ONLY. 2) IF I CAN PRODUCE THE ONLY OIL CHANGE INVOICE THAT IS MISSING, THEN THEY WILL REPLACE. (TOLD TO THE REPRESENTATIVE W/BUREAU OF AUTOMOTIVE REPAIR. 3) MILAGE IS 120,000 MILES. I CAN'T SELL IT, I'M STILL PAYING ON IT. I CAN'T SCRAP IT, I'M STILL PAYING ON IT. I CAN'T DONATE IT, I'M STILL PAYING ON IT. PER THE DEALERS SVC. DEPT. THE ENGINE FAILURE IS DUE TO THE DEFECTIVE ENGINE, AS OUTLINED IN THE CLASS ACTION LAWSUIT. HYUNDAI HAD TO RAISE THE WARRANTY 120,000 BECAUSE, THE PROBLEM FAILS TO SHOW IT'S SELF SOMETIMES UNTIL 80,000 TO 100,000 MILES. WHAT'S A GIRL TO DO?????

• 10/05/2016· ENGINE

  THE HYUNDAI SONATA HYBRIDS HAVE A BELT CALLED "HSG BELT" WHICH BROKE IN MY VEHICLE, CAUSING THE CAR TO DIE WHILE ON A VERY BUSY HIGHWAY. I WAS ON THE SIDE OF THIS HIGHWAY FOR 5 HOURS WAITING TO BE TOWED. THE DEALER COMMUNICATED THAT THE HSG BELT BROKE AND IS A PART THAT IS RECOMMENDED TO BE CHANGED EVERY 30,000 MILES. THAT IS REDICULOUS! THIS SHOULD BE A RECALL AS OWNERS ARE UNAWARE OF THIS PART GOING BAD IN SUCH A SHORT TIME. IT ALSO CAUSES SIGNIFICANT DAMAGE WHEN IT BRAKES ($1600). MOST IMPORTANTLY IT PUT ME IN A VERY DANGEROUS SITUATION. AT MINIMUM HYUNDAI SHOULD BE REQUIRED TO SEND ALL OWNERS A NOTICE COMMUNICATING THIS PART SHOULD BE REPLACED SO OFTEN! HYUNDAI NOW CONSIDERS THIS PART A "MAINTENANCE" PART, THUS IT ISN'T COVERED UNDER ANY WARRANTEE. IN MY OPINION THIS IS HYUNDAI MAKING AN ISSUE GO AWAY BY CALLING IT A "MAINTENANCE PART". IT IS DANGEROUS AND THE ISSUE OR REPLACEMENT IS NOT ADEQUATELY COMMUNICATED TO THE SONATA HYBRID OWNERS/BUYERS.

• 10/03/2016· SERVICE BRAKES

  I WAS APPROACHING A RED LIGHT WHILE DRIVING IN CITY TRAFFIC, TRAVELING 35-40 MPH, WHEN I TOOK MY FOOT OFF THE GAS TO SLOW DOWN AND PREPARE TO STOP FOR TRAFFIC AND THE RED LIGHT. WHEN I APPLIED MY BRAKES, THE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD NOT SLOW DOWN OR STOP, WARNING CHIMES BEGAN TO GO OFF. I SWERVED TO AVOID HITTING SEVERAL VEHICLES IN FRONT OF ME AS I APPLIED THE EMERGENCY BRAKE, WHICH ONLY GAVE ENOUGH RESISTANCE TO SLOW BUT NOT STOP THE CAR. I WAS ABLE TO GET MY VEHICLE TO SLOW TO A STOP WHEN IT STARTED TO ROLL BACKWARDS, THE ONLY WAY I WAS ABLE TO KEEP THE VEHICLE FROM ROLLING BACKWARDS WAS TO SHIFT IT IN TO PARK. ONCE I WAS SAFELY STOPPED, I OBSERVED IN THE INFORMATION NOTIFICATION CENTER A BRAKE SYSTEM FAILURE MESSAGE, WHICH WAS THE REASON FOR THE WARNING CHIMES. I CONTACTED HYUNDAI ROADSIDE ASSISTANCE AND THEY TOWED IT TO THE NEAREST HYUNDAI DEALERSHIP. THIS IS THE 2ND COMPLETE BRAKE FAILURE IN 6 MONTHS, 9TH TIME IN AND OVER 30 DAYS, AND COUNTING, FOR BRAKE ISSUES.

• 10/03/2016· SERVICE BRAKES

  I WAS DRIVING MY VEHICLE OUT OF MY NEIGHBORHOOD, TRAVELING AT OR AROUND 25 MPH. AS I APPROACHED THE STOP SIGN THAT EXITS OUT TO THE MAIN ROAD, I APPLIED MY BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD NOT STOP. I IMMEDIATELY APPLIED THE EMERGENCY BRAKE, WHICH SLOWED THE VEHICLE BUT DID NOT STOP IT. I AVOIDED BEING HIT ON MY DRIVERS SIDE BY TRAFFIC AND WAS ABLE TO BRING THE VEHICLE TO A SAFE STOP IN THE CENTER MEDIAN OF THE MAIN CITY ROAD. NO WARNING LIGHTS OR CHIMES CAME ON NOTIFYING ME OF A BRAKE ISSUE. THE VEHICLE WAS TAKEN TO THE LOCAL HYUNDAI DEALERSHIP WHERE THEY HAD IT IN THEIR SHOP FOR 14 DAYS.

• 09/30/2015· SEATSFire

  TWO WEEKS AGO THE REAR LEFT SEAT SPONTANEOUSLY CAUGHT FIRE WHILE DRIVING. I BELIEVE THIS WAS CAUSED BY THE SEAT WARMERS BUT THE CASE IS STILL UNDER INVESTIGATION. HYUNDAI CORPORATE AMERICA HAS BEEN EXTREMELY UNRESPONSIVE TO THIS ISSUE.

• 09/25/2018· POWER TRAIN,ENGINE

  FOR THE SECOND TIME IN JUST OVER 3 MONTHS, THE HYBRID SYSTEM FAILED (AND DISPLAYED HYBRID SYSTEM FAILURE / DO NOT DRIVE VEHICLE) ON THE 2013 HYUNDAI SONATA HYBRID. THERE WAS NO MOTORING TO THE WHEELS AFTER COMPLETE STOP. THE FIRST OCCURRENCE IS REPORTED IN NHTSA REPORT # 11100475 (MAY 29, 2018). THE SECOND OCCURRENCE WAS ON WEDNESDAY, SEPTEMBER 5, 2018. THIS OCCURRED WHILE BACKING UP. AFTER TOWING, THE HYUNDAI MECHANIC COULD NOT DIAGNOSE THE PROBLEM, EVEN THOUGH HE TRIED TO MIMIC THE FAILURE SITUATION. FURTHER, ERROR CODE WAS NOT OBTAINED DUE TO AUTOMATIC RESET WHEN VEHICLE RESTARTED (POOR FIRMWARE DESIGN?). THIS PROBLEM IS INTERMITTENT AND THEREFORE HARD TO DIAGNOSE, ESPECIALLY WITHOUT RECOVERABLE ERROR CODES. WHEN PROBLEM OCCURS THE DRIVER MUST STRIVE TO GET OFF THE ROAD SAFELY AND VERY PROMPTLY, SINCE VEHICLE MOTORING IS LOST. HYUNDAI CONSUMER AFFAIRS OFFICE IS INDIFFERENT TO THE PROBLEM, BECAUSE THE VEHICLE IS NOW FUNCTIONING, THOUGH NOT TRULY REPAIRED (VEHICLE "FIXED" ITSELF ON RESET). HYUNDAI CONSUMER AFFAIRS HAS CLOSED THE PROBLEM REPORT (SECOND TIME IN JUST OVER 3 MONTHS). THIS IS A POTENTIALLY DANGEROUS PROBLEM, SINCE THE DRIVER HAS TO IMMEDIATELY STOP THE CAR AT A SAFE SPOT, EVEN IF IN HIGH SPEED TRAFFIC.

• 09/25/2018· STEERING,SERVICE BRAKES

  ON 05/10/2018, I NOTICED SEVERE VIBRATION AND CLUNKING IN STEERING WHEEL. BROUGHT VEHICLE TO HYUNDAI DEALER AND THEY REPLACED THE FLEXIBLE COUPLING IN THE STEERING COLUMN DUE TO WEAR. ON 08/08/2018, I BROUGHT THE VEHICLE TO THE HYUNDAI DEALER FOR ROUTINE SERVICE AND ASKED THEM TO CHECK THE BRAKES AS I EXPERIENCED AN INTERMITTENT LOUD SQUEAKING FROM THE BRAKE PEDAL. THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. ON 09/25/2018, I ATTEMPTED TO START THE VEHICLE FROM A STATIONARY POSITION AND WHEN I DEPRESSED THE BRAKE, THE PEDAL WENT ALL THE WAY TO THE FLOOR AND A WARNING CAME ON THE DASH ADVISING ME THAT THE BRAKES HAD FAILED AND I NEEDED TO STOP IMMEDIATELY. I SHUT THE VEHICLE OFF AND THEN ATTEMPTED TO RESTART. UPON RESTART THE WARNING CONDITION DID NOT REOCCUR. VEHICLE TOWED TO HYUNDAI DEALER FOR DIAGNOSIS. I WAS ADVISED THAT THE ISSUE SEEMS TO HAVE CORRECTED ITSELF AND THE BRAKE SYSTEM SIMPLY NEEDED TO BE RECALIBRATED.

• 09/15/2023· ENGINE

  The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the oil warning light intermittently illuminated. Additionally, the vehicle made an abnormal sound while driving. The vehicle was taken to an independent mechanic, who diagnosed that the oil level was extremely low. The mechanic advised the contact to take the vehicle to the dealer for the engine to be inspected. The vehicle was then towed to the dealer, where it was diagnosed with bearing wear in the engine. The dealer informed the contact that repairs would be covered under warranty. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,661.

• 09/14/2017· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  CAR HAS 65K MILES. WARNING "CHIME" CAME ON, TOTAL LOSS OF POWER, PULLED OF ROAD SAFELY. WARNING LIGHT ON DASH CAME ON ... HYBRID SYSTEM WARNING...SAFELY STOP... DO NOT DRIVE...THEN....CHECK BRAKE....THEN BACK TO HYBRID SYSTEM WARNING...DO NOT DRIVE....THEN BACK TO CHECK BRAKE. AND ON AND ON. I SHUT OFF THE CAR AFTER A MINUTE AND RESTARTED CAR DROVE ANOTHER SEVERAL MILES AND THEN SAME SITUATION. I HAVE SEEN A VIDEO POST ON YOUTUBE AND HAVE SEEN OTHER POSTS AS WELL AND ONE WITH A VEHICLE HAVING ONLY 3500 MILES. I'M TRYING TO SEE THAT THIS SHOULD BE A MAJOR SAFETY CONCERN AS SHUTTING DOWN COMPLETELY IS NOT ACCEPTABLE AND TOTALLY UNSAFE.

• 09/11/2018· ENGINE

  TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND EVENTUALLY CAME TO A COMPLETE STOP IN THE MIDDLE OF TRAFFIC. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED BY AAA TO PLAZA HYUNDAI (2740 NOSTRAND AVENUE #2, BROOKLYN, NEW YORK 11210, (347) 983-5977). THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 11575666. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

• 09/07/2018· STEERING

  THE STEERING WHEEL MAKES A LOUD CLANKING SOUND, VIBRATES, AND DELAYS IN REACTING TO TURNS.

• 08/30/2018· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINECrash

  TAKATA RECALL, MY CAR WAS TOTALED OUT IN A CAR ACCIDENT ON JULY 24, 2018. AS THE RESULT OF THE PERSON IN FRONT OF ME WAS DRIVING AND HAD TO COME TO A COMPLETE STOP MULTIPLE TIMES ATTEMPTING TO FIND THE TURN SHE WAS LOOKING FOR. IT WAS A UNIT IN BETWEEN US ALLOWING ME TO MAKE A COMPLETE STOP WITHOUT HITTING HER. IN THE PROCESS OF ME HITTING BREAKS MY ENGINE REVED REALLY HIGH CAUSING MY CAR TO SPEED UP INSTEAD OF STOP. THE BACK TIRED WERE EVEN SPINNING WITH MY FOOT ON THE BREAKS. AS A RESULT MY CAR SLAMMED INTO HER REAR END WITHOUT ME HAVING ANY CONTROL PERIOD. THERE WAS NO DAMAGE TO HER VEHICLE OTHER THAN A SCRATCH FROM THE IMPACT OF MY CAR, HOWEVER MY CAR WAS TOTALED COMPLETELY OUT. I'M FAULTED FOR THE ACCIDENT BC I'M SUPPOSE TO HAVE CONTROL OVER MY OWN CAR. IN THIS CASE I DID NOT. I WAS TOLD BY MY INSURANCE COMPANY TO INVESTIGATE IF THERE WAS A RECALL ON MY CAR DEALING WITH THESE ISSUES CAUSING MY ACCIDENT, AND SURE ENOUGH THERE IS 2 RECALLS I WAS NEVER INFORMED ABOUT. THE ONLY ONE I KNEW ABOUT WAS THE SEATBELT AND I TOOK IT TO THE DEALSHIP FOR THAT AND IT STILL DIDN'T FIX THE PROBLEM. I NEED TO KNOW SINCE THESE RECALLS PLAY A PART IN MY ACCIDENT HOW I CAN BE COMPENSATED. IT CLEARLY WAS NOT MY FAULT THAT THE CAR HAD MANUFACTURE ISSUES I KNEW NOTHING ABOUT. IT'S HAD THIS ISSUE FOR SOME TIME NOW BUT I WAS TOLD IT'S BC IT'S A HYBRID ME KNOWING IT WAS SOMETHING NOT SAFE ABOUT IT. I WAS IN MOTION ON A CITY STREET GETTING READY TO GET IN THE LEFT LANE ONCE THE LADY TURNED TO TAKE MY SON TO SCHOOL. SHE ALMOST MISSED HER TURN AND HIT HER BRAKES. MY CAR DID NOT RESPOND TO ME HITTING MY BRAKES IT JUST KEPT GOING. #162

• 08/25/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY

  I HAVE A PUSH BUTTON VEHICLE. I WAS AT HOME AND I ATTEMPTED TO START THE VEHICLE (PUSH THE BUTTON AND PRESS DOWN ON THE BRAKES), THE CAR WOULD NOT START. THERE WAS NO "READY" BUTTON. MULTIPLE UNSUCCESSFUL ATTEMPTS. THE CAR APPEARED TO BE IN STANDBY MODE. THERE WAS NO ADDITIONAL "SIGNAL CODE" OR ALARM BUTTON THAT APPEARED ON THE STANDARD DASH BOARD. AFTER 1 HOUR, THE CAR DID NOT START AND WAS TAKEN TO SERVICE AT THORNTON ROAD HYUNDAI. INITIALLY, THE CAR DID NOT START UPON ARRIVAL TO THE DEALERSHIP, HOWEVER AFTER 10 MINUTES (WITHOUT ANY INTERVENTION), THE CAR DID NOT START. THE VEHICLE STAYED AT THE DEALER UNTIL 5/7/15, WHERE THE DEALERSHIP COULD NOT DUPLICATE THE COMPLAINT/PROBLEM.

• 08/25/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY

  I HAVE A PUSH BUTTON VEHICLE. I WAS AT HOME AND I ATTEMPTED TO START THE VEHICLE (PUSH THE BUTTON AND PRESS DOWN ON THE BRAKES), THE CAR WOULD NOT START. THERE WAS NO "READY" BUTTON. MULTIPLE UNSUCCESSFUL ATTEMPTS OVER 30 MINUTES. THE CAR APPEARED TO BE IN STANDBY MODE. THERE WAS NO ADDITIONAL "SIGNAL CODE" OR ALARM BUTTON THAT APPEARED ON THE STANDARD DASH BOARD. AFTER 45 MINUTES, THE CAR STARTED WITHOUT ANY INTERVENTION.

• 08/25/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY

  I HAVE A PUSH BUTTON VEHICLE. WHEN I ATTEMPTED TO START THE VEHICLE (PUSH THE BUTTON AND PRESS DOWN ON THE BRAKES), THE CAR WOULD NOT START. THERE WAS NO "READY" BUTTON. THE CAR APPEARED TO BE IN STANDBY MODE. THERE WAS NO ADDITIONAL "SIGNAL CODE" OR ALARM BUTTON THAT APPEARED ON THE STANDARD DASH BOARD. HAD TO CALL ROAD SIDE ASSISTANCE TO TOW TO THE DEALERSHIP. INITIAL WAIT TIME FOR THE VEHICLE NOT STARTING WAS OVER 1 HOUR.

• 08/21/2026· UNKNOWN OR OTHER

  While getting my car serviced, the mechanic told me that there was a leak in the coolant system. They could not detect/see any leaks anywhere and that the leaking was probably going into the engine or fuel.

• 08/21/2018· STEERING

  WHEN I AM PARKED WITH THE CAR ON OR STOPPED AT A RED LIGHT WHEN I TURN MY WHEEL QUICKLY LEFT TO RIGHT I HEAR A CLICKING NOISE. IT SEEMS TO BE COMING BETWEEN THE STEERING WHEEL AND STEERING COLUMN. WHEN THE CAR IS MOVING IT MAKES THAT NOISE WHEN TURNING AND GOING OVER ANY KIND OF BUMPS.

• 08/21/2015· EXTERIOR LIGHTING,STRUCTURE,ENGINECrash

  ON 19 JUL 2013, AN INSURED DRIVER ON MY AUTO POLICY WAS DRIVING IN NORTH DAKOTA AND HIT A DEER. THE RIGHT FENDER, RIGHT HEADLIGHT, HOOD AND BUMPER WERE DAMAGED. SHE CALLED ME & I TOLD HER IF IT WAS SAFE TO DRIVE, TO CONTINUE DRIVING. SHE KEPT DRIVING AND THEN THE OVERHEATING LIGHT CAME ON. SHE PULLED THE CAR OVER IN LESS THAN A MINUTE. SHE CALLED ME AGAIN & I TOLD HER TO CALL HYUNDAI ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO ABRA IN BISMARCK, ND. THEY REPAIRED THE VEHICLE. THE COST WAS $9760.00. THEY WERE IN THE PROCESS OF MOVING IT FROM THE REPAIR SHOP TO THE PAINT SHOP, WHICH WAS RIGHT NEXT DOOR. THEY TURNED ON THE ENGINE & AS IT WAS SITTING THERE, IT STARTED SPEWING RADIATOR FLUID. THEY TURNED IT OFF AND TOOK THE CAR TO HYUNDAI OF BISMARCK. THEY DETERMINED THAT THE HEADS WERE WARPED AND THE ENGINE WAS DESTROYED. AFTER THE COST OF THE NEW ENGINE WAS ADDED TO THE COST OF REPAIRS, THE CAR WAS TOTALED. I DON'T THINK THAT IF A PERSON PULLS OVER WITHIN A MINUTE OF THE OVERHEATING LIGHT COMING ON. THAT IT WILL WARP THE HEADS. THE WHOLE REASON FOR THE LIGHT IS TO WARN THE DRIVER.. I BELIEVE THAT EITHER THE MOTOR WAS DEFECTIVE OR THE COMPUTER WITHIN THE VEHICLE WAS DEFECTIVE & DIDN'T COME ON EARLY ENOUGH BEFORE THERE WAS DAMAGE TO THE HEADS & WAS NOT CAUSED BY THE PERSON DIRIVING. THIS INSURANCE CLAIM WENT TOO FAST AND USAA SIGNED OFF AND TOTALED THE VEHICLE JUST ON NUMBERS, NOT ON ANY INVERSTIGATION OF THE REASON WHY THE HEADS WERE WARPED AND DESTROYED THE ENGINE. THE 414 NUMBER IS THE DRIVER. THE 262 NUMBER IS MY NUMBER IN REHAB AND I CAN BE REACHED AT ANY TIME. VERY RESPECTFULLY, TONY

• 08/17/2018· ELECTRICAL SYSTEM,SERVICE BRAKES

  I HAVE HAD MY CAR FOR A COUPLE YEARS. RANDOMLY, I GOT AN ALERT WHILE KEEPING REGULAR MAINTENACNCE ON MY CAR SAYING "CHECK BRAKES" AND "HYBRID SYSTEM WARNING". I BROUGHT IT TO THE DEALERSHIP AND THEY SAID THE "HECU, HYDRAULIC ELECTRONIC CONTROL UNIT (HECU)" IS FAULTY. THIS IS AN ISSUE WITH THE HYUNDAI GENESIS, BUT NOT AN ACTIVE RECALL ON THE 2013 SONATA HYBRID. HOWEVER, I BELIEVE MY MODEL OF CAR IS AFFECTED BY THIS ISSUE, AS WELL. THE DEALERSHIP SAID THEY COULD NOT DO ANYTHING FOR ME BECAUSE THERE IS NOT ACTIVE RECALL, SO I AM REACHING OUT TO YOU TO REPORT THIS. I HOPE AN INVESTIGATION CAN TAKE PLACE FOR THIS BECAUSE I KNOW I AM NOT THE ONLY ONE AFFECTED BY THIS ISSUE AT NO FAULT OF MY OWN. THANK YOU SO MUCH.

• 08/14/2015· VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  I BOUGHT THIS 2013 HYBRID NEW ABOUT 6 MONTHS AGO. THERE ARE 2 MAIN ISSUES I HAVE HAD WITH THE CAR. FIRST: THE PROBLEM IS THE CAR SOMETIMES GOES ABOUT 3 MPH FOR APPROXIMATELY 25 FEET BEFORE LURCHING WITH GREAT ACCELERATION. I DROVE WITH THE 'ENERGY FLOW' MODE ON THE DISPLAY TO SEE WHAT WAS SHOWING WHEN THIS PROBLEM WAS OCCURRING. ACCORDING TO THE OWNER'S MANUAL THE DISPLAY WAS SHOWING THE "ENGINE GENERATION/MOTOR DRIVE" (TO DECELERATE THE VEHICLE, ENGINE BRAKING IS USED WHILE THE REGENERATIVE BRAKING IS APPLIED AND ALSO CHARGES THE HYBRID BATTERY. [ENGINE>BATTERY>WHEEL]). THIS SOUNDS LIKE A DECELERATION MODE, BUT SHOULD THIS BE HAPPENING WHEN MY FOOT IS PRESSING THE GAS PEDAL? IT HAS OCCURRED WHEN I HAVE SLOWED TO MAKE A LEFT TURN AND ALSO WHEN ACCELERATING FROM A DEAD STOP. IT HAPPENS WHEN I AM APPLYING STEADY PRESSURE OR PUMPING THE PEDAL. THIS CAN BE A HUGE POTENTIAL PROBLEM/ACCIDENT WAITING TO HAPPEN IF I AM ATTEMPTING TO TURN OR CROSS A ROAD WITH ONCOMING TRAFFIC BECAUSE I MAY NOT BE MOVING FAST ENOUGH TO CROSS BEFORE THE TRAFFIC GETS TO ME. EVEN IF THEY WERE OVER A HUNDRED FEET AWAY WHEN I STARTED THE TURN/TO CROSS THE INTERSECTION. SECOND: AS HAS BEEN PREVIOUSLY MENTIONED BY OTHERS, THERE IS A 'THUMP' FELT AT TIMES WHILE BRAKING. IT IS FELT IN THE DRIVER'S SEAT AND THROUGH THE BRAKE PEDAL AND ALSO FELT BY THE PASSENGER'S THROUGH THEIR SEATS. THE BEST WAY TO DESCRIBE IT WOULD BE THE FEELING OF BEING REAR-ENDED AND PUSHED FORWARD SEVERAL INCHES. AS DRIVER, MY HEAD IS USUALLY AN INCH OR TWO AWAY FROM THE HEAD REST AND WHEN THIS HAPPENS MY HEAD HITS THE HEADREST OR THE HEADREST HITS MY HEAD. THE BRAKE PEDAL ITSELF IS NOT AFFECTED, AS THERE IS NO FEELING OF LOSING THE BRAKE/NOT SLOWING DOWN. IT'S JUST A 'THUMP' FELT.

• 08/13/2020· ENGINE

  TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOSS MOTIVE POWER AND THE SPEED WAS REDUCED. AFTER STOPPING ON THE SIDE OF THE ROADWAY, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE FROM THE ENGINE. THE VEHICLE WAS TOWED TO DEALER SOUTHERN STATE HYUNDAI OF RALEIGH LOCATED AT 2511 WAKE FOREST RD, RALEIGH, NC 27609, WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 138,000.

• 08/11/2026· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

  The contact owns a 2013 Hyundai Sonata. The contact stated that while driving 40 MPH, the malfunction indicator and coolant temperature warning lights illuminated, and the engine overheated and shuddered abnormally. There was smoke and an abnormal ticking sound coming from underneath the hood of the vehicle. The contact was able to pull into a parking lot, and the vehicle was turned off. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 147,000.

• 08/09/2021· ENGINE

  The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving 60 mph, she noticed the temperature gauge rising rapidly and started to smell antifreeze. The contact also stated that the vehicle began to stall. The contact stated that the “DO NOT DRIVE” warning light was illuminated. The contact was able to park on the side of the road. The contact had the vehicle towed to a family member’s residence. The contact then towed the vehicle to the local dealer where it was diagnosed with needing the engine to be rebuilt. The vehicle was repaired. The contact stated she continued to experience the failure. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine). The contact stated she continued to experience the failure. The contact towed the vehicle to the local dealer for the fourth time where it was diagnosed with needing the engine to be replace. The vehicle was not repaired. The contact was unable to reach a representative from the manufacturer. The failure mileage was 134,198.

• 08/08/2018· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRAMAN MIAMI HYUNDAI, 2001 NE 2ND AVE, MIAMI, FL 33137, (305) 571-1200), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 11506645. THE FAILURE MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.

• 08/04/2016· ENGINE

  TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 25 MPH, A LOUD KNOCKING SOUND WAS HEARD FROM THE HOOD OF THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

• 08/02/2018· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  WHILE I WAS DRIVING THE CAR STOPPED AND WOULDN'T START, ALL THE LIGHTS CAME ON,MESSAGE ON DASHBOARD READ "HYBRID SYSTEM ERROR" "CHECK CHARGING SYSTEM" THAN EVERYTHING WENT OFF, NO POWER, NO EMERGENCY LIGHTS, THIS IN THE MIDDLE OF A BUSY STREET. LUCKILY A SHERIFF'S WAS NEARBY AND REROUTED CARS. VERY SCARY. SEEMS I AM NOT THE ONLY ONE THAT HAS A SIMILAR EXPERIENCE. THIS HAPPENED WHEN I WAS GOING TO WORK AT 7:45AM AT S VERY BUSY INTERSECTION. CAR IS AT MECHANIC'S SHOP.

• 08/02/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

• 07/27/2022· ENGINE

  The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated she had to add one quart of oil for every 200 miles driven. The contact stated no warning light was illuminated. The contact stated while driving 60 MPH, the vehicle inadvertently decelerated to 30 MPH. The contact stated that the check engine warning light was illuminated. The contact stated she was able to coast into the local dealer before the vehicle stalled. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact took the vehicle to another local dealer: Folsom Lake Hyundai (12530 Auto Mall Cir, Folsom, CA 95630: (916) 293-4760) where it was diagnosed with needing the engine replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The failure mileage was approximately 170,000.

• 07/27/2022· STEERING

  The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while pulling out of the driveway, the vehicle drove over a minor bump in the roadway and the steering wheel made an abnormally loud rattling sound. There was no warning light illuminated. The contact was able to continue driving. However, the steering wheel was shaking and making abnormal rattling sounds continuous while turning the steering wheel or driving over bumps in the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that an unknown plastic part that maintains the steering wheel in position was fractured. The vehicle was not repaired. The local dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 110,000.

• 07/27/2014· SERVICE BRAKES

  DEAR. I HAVE NOT GOT AN INCIDENT, BUT THE BRAKE HAS A PROBLEM. WHEN I PUT ON THE BRAKES, IT SOUNDS STRANGE. I VISITED THE DEAR SHOP AND THEN THEY CANNOT FIND THE REASON. THE SERVICE CENTER INQUIRES A HYUNDAI HEADQUARTER ABOUT THE REASON. THEY CALLED ME THAT IT IS NO PROBLEM FOR SAFETY AND ARE FINING THE REASON. HOWEVER, I AM SO AFRAID OF DRIVING EVEN THE SAFETY IS FINE. THIS IS THE BRAKE PROBLEM. I JUST LET YOU KNOW THIS PROBLEM. PLEASE FIGURE OUT THIS PROBLEM. *JS