2013 GMC Terrain

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2023· STEERING

  When driving in the rain going through puddles power steering will intermittently stop working.

• 12/30/2020· ENGINE

  DRIVING MY 2013 GMC TERREIN (2.4L) IT WAS ABOUT 20 DEGREES OUT, A WARNING LIGHT CAME ON THAT OIL PRESSURE IS LOW "STOP ENGINE IMMEDIATELY. I PULLED OVER AT A GAS STATION AND AS GOT OUT OF THE CAR I COULD SEE A OIL SPILLING FROM BELOW THE ENGINE. I HAD IT TOWED TO MY MECHANIC AND HE SAID IT HAD A A REAR CRANKSHAFT SEAL OIL LEAK. I HAD RECEIVED AN EXTENDED WARRANTY BULLETIN 14882 WHICH GMC RECOGNIZE THE ISSUE. THIS SPECIAL COVERAGE COVERS THE CONDITION (2010-2013 GMC TERRAIN VEHICLES EQUIPPED WITH A 2.4L ENGINE (LAF, LEA OR LUK) THAT HAVE EXPERIENCED HIGH OIL CONSUMPTION MAY ALSO EXPERIENCE A FROZEN AND/OR PLUGGED PCV (POSITIVE CRANKCASE VENTILATION) SYSTEM DURING COLD WEATHER OPERATION. THIS CONDITION MAY INCREASE CRANKCASE PRESSURE LEADING TO A REAR CRANKSHAFT SEAL OIL LEAK) FOR A PERIOD OF 10 YEARS OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP. MY CAR IS A 2013 GMC TERRAIN WITH 119,000 MILE AND SHOULD QUALIFY FOR THE EXTENDED WARRANTY. I CALLED THE GMC CUSTOMER SERVICE AND I WAS TOLD THAT MY VIN DOESN'T QUALIFY AND THE DEALER IS ASKING FOR $3500 FOR REPAIRS. MY MECHANIC DID THE REPAIRS FOR $1500 BUT GMC WILL NOT REIMBURSE.

• 12/29/2020· ENGINE

  TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE FOLLOWING DAY THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE OIL PRESSURE WAS LOW AND THE TIMING CHAIN HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 124,000.

• 12/29/2014· ELECTRICAL SYSTEM

  THE ELECTRICAL SYSTEM HAS FAILED TO WORK ON A NUMBER OF OCCASIONS. DURING THIS TIME, I HAVE HAD THE USER INTERFACE SCREEN FREEZE, NOT POWER OFF AND LOSE SERVICES DURING USAGE. THE ELECTRICAL PANEL ISSUES WILL LEAD TO FURTHER COMPLICATIONS MOVING FORWARD. *TR

• 12/28/2022· ENGINE

  Was driving vehicle all of a sudden reduce low power engine mode. Sign came on and something about stabilization traction. Not sure exactly what vehicle stalled out will not restart. Also have used too much oil constantly putting oil in one to 2 quarts every two weeks or more.

• 12/27/2021· ENGINE

  The contact owns a 2013 GMC Terrain. The contact stated that he noticed oil spots on his driveway that were coming from his vehicle. The contact called the dealer and was informed that the next appointment would not be available until six weeks. One day as the contact's wife was driving approximately 45 MPH, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to the dealer where after a few weeks in their possession, they diagnosed the vehicle with engine failure. The manufacturer was notified of the failure and gave him the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.

• 12/27/2019· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  THE ABS LIGHT IS ON AND SERVICE ENGINE SOON LIGHT HAS BEEN ON SINCE MY WIFE HAS BOUGHT HER CAR IN SEPT 2018 WHEN SHE HAD A WARENTY THE DEALER SOLD HER A CAR MADE HER SIGN PAPER WORK BEFORE SHE COULD EVEN TEST DRIVE VEHICLE KNOW WE HAVE A VEHICLE THAT DOESNT WORK PROPERLY TRACTION CONTROL IS OFF STABILITRACK IS ON DASH NOTIFICATION ALSO TIMING CHAIN IS BAD AND CRANKSHAFT NEEDS TO BE REPLACED ACORDING TO DIAGNOSTIC CODE DEALERSHIP IN ALEXANDRIA MN LAKES AREA AUTO SALES ERIC GARDENER IS THE OWNER WHICH REFUSES TO FIX OR GIVE US DIFERENT CAR MY FAMILY HAS 5 DISABLED PEOPLE THAT WE NEED TO TRANSPORT AND KNOW CANT BECAUSE OF THE DEALERSHIP SELLING US A CAR THATS NOT RELIABLE

• 12/27/2016· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE WINDSHIELD WIPERS DETACHED FROM THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE. UPDATED 02/15/2017*CT THE CONSUMER STATED THE WINDSHIELD WIPER TRANSMISSION ARM BALL JOINT SEPARATED AT THE WIPER MOTOR. UPDATED 02/22/17.*JB

• 12/25/2018· ENGINE

  CONSUMING TOO MUCH OIL BETWEEN OIL CHANGES AND NO INDICATION LIGHT COMES ON TO INFORM ME OF LOW OIL LEVELS

• 12/22/2021· ENGINE

  Oil consumption is high causing car to burn all oil out and car to make loud noises/stop running.

• 12/21/2019· ENGINE

  MY TERRAIN RAN OUT OF OIL AND HAD NO LEAKING ANYWHERE. FOUND OUT FROM THE DEALER THAT THESE VEHICLES HAVE A HUGE PROBLEM WHERE THEY ARE BURNING OIL INTERNALLY AND NEED THEIR PISTONS AND RINGS REPLACED. HAD TO GO IN EVERY 500 MILES AND HAVE THEM CHECK THE OIL. IT WAS DOWN EVERY TIME I WENT IN AND THEY WOULD HAVE TO ADD OIL. I THOUGHT I WAS STILL UNDER WARRANTY AND COME TO FIND OUT AFTER FINISHING THE OIL CONSUMPTION TESTING THAT I WAS NOT. THE BILL WOULD HAVE BEEN OVER $5000 OF WHICH I AM A SINGLE MOTHER WITH A CAR PAYMENT FOR A CAR THAT IS NOW JUNK. MY CAR EVENTUALLY DIED DUE TO THE OIL PROBLEM AND OTHER COMMON ISSUES KNOWN TO GMC. IT IS NOT FAIR

• 12/21/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE NOISE WAS SO LOUD THAT THE CONTACT COULD NOT CONTINUE TO DRIVE THE VEHICLE AND HAD IT TOWED. THE DEALER DIAGNOSED THAT THERE WAS A HOLE IN THE TRANSFER CASE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 103,000.

• 12/21/2016· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/19/2016· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 35 MPH, THE WINDSHIELD WIPERS SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE WEATHER WAS BAD AT THE TIME OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY,WIPERS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/18/2020· POWER TRAIN,ENGINE

  MY 2013 GMC TERRAIN DIED WHILE I WAS DRIVING DOWN THE ROAD, IT WAS FOUND TO HAVE EXCESSIVE OIL CONSUMPTION, NONE OF THE WARNING LIGHTS IN THE CAR CAME ON NOT EVEN THE OIL LIGHT TO INDICATE LOW OIL. THE CAR HAD BAD PISTON RINGS WHICH WAS PART OF THE CAUSE. GM KNEW ABOUT THIS ISSUE BUT DIDN'T PROPERLY NOTIFY EVERYONE INVOLVED. I KNEW NOTHING ABOUT THIS ISSUE UNTIL IT HAPPENED TO ME & LATER RECEIVED A LETTER STATING MY CAR WAS INADVERTENTLY LEFT OUT OF THE INITIAL SCA. THE FACT THAT THESE CARS DIE WHILE DRIVING WITHOUT ANY WARNING IS EXTREMELY DANGEROUS. I HAVE CHILDREN THAT WERE IN THE CAR WHEN THIS HAPPENED WE ARE LUCKY WE DIDN'T HIT ANYONE AND NO ONE HIT US. GM HAS BEEN UNWILLING TO HELP WITH ANY OF THIS

• 12/16/2024· ENGINE

  The contact owns a 2013 GMC Terrain. The contact stated while driving at approximately 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was towed to the residence. The contact stated that prior to the vehicle stalling, the vehicle was consuming an excessive amount of engine oil. The contact stated that one quart of oil was being added every week. The contact had taken the vehicle to a local dealer who added engine oil and was conducting an oil consumption test. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.

• 12/16/2019· ENGINE

  PURCHASED CAR USED FROM GMC DEALER 88,706 MILES. 1 PREVIOUS OWNER THTA PURCHASED FROM GM DEALER NEW, I PURCHASED EXTRA 100,000 WARRANTY IN ADDITION. I DRIVE ABOUT 10 MILES TOTAL A DAY ABOUT 3 DAYS A WEEK TO WORK, SO I HAVE NOT PUT MANY MILES ON IT. 30 DAYS AFTER PURCHASE WHEN DRIVING HOME FROM WORK GOT TO DRIVEWAY, CAR DUMPED LARGE QUANTITIES OF OIL ON DRIVEWAY. NO WARNING LIGHTS EVER CAME ON TO INDICATE A PROBLEM. DIAGNOSTICS SHOULD HAVE INDICATED PRESSURE BUILD-UP. CAR HAD HESITATED A BIT AT THE LAST STOPLIGHT BEFORE MY HOUSE ON THE WAY HOME BUT NOT BAD AND ONLY ONE TIME. OIL ALL OVER UNDERSIDE OF VEHICLE. TOWED TO DEALER, GM KNOWS OF THE ISSUE BUT MY VIN IS NOT ON "THE LIST" FOR THE "SERVICE ADJUSTMENT" NOT A RECALL BUT IT SHOULD BE.. NOBODY CAN SAY WHY. WILL COVER PART BUT NOT ALL OF THE DAMAGE DESPITE THIS BEING THE RESULT OF A REALLY POOR ENGINE DESIGN THAT IS A "HIGH OIL CONSUMPTION" VEHICLE. IS THIS THE 70S? THAT SHOULD NOT EVEN BE A THING IN 2019. THE OIL SLUDGE IN ENGINE CAUSED THE PCV TO FREEZE UP IN THE COLD TEMPS AND IT BLEW OUT THE REAR MAIN SEAL FOR THE ENGINE. THEY WANT $1300 FROM ME TO FIX AND GM IS COVERING PART OF THE COST. BUT IF IT IS A DESIGN FLAW AND THEY KNEW ABOUT IT, THEY SHOULD HAVE FIXED IT BEFORE THEY SOLD IT. EXTENDED WARRANTY WILL NOT COVER THIS BECAUSE THEY DO NOT INCLUDE THE PCV. LIKELY WILL NOT EVER COVER ANYTHING WITH THE ENGINE SINCE IT IS A DESIGN FLAW AND THOSE ARE BY DEFINITION PRE-EXISTING AND HIGH OIL CONSUMPTION THAT IS NOT COMING OUT ON THE GROUND IS FOULING UP SOMETHING. SO MY FIRST PAYMENT IS NOT EVEN DUE YET AND I ALREADY OWE MONEY TO SOMEONE ELSE AND IT IS SIGNIFICANT MONEY THAT WILL NOT BE EASY TO PAY. IF THIS HAD HAPPENED ON THE HIGHWAY, I WOULD HAVE LOST USE OF THE VEHICLE AT HIGH SPEED AND WOULD LIKELY HAVE CAUSED A CRASH.

• 12/16/2018· VISIBILITY/WIPER

  ON 12/15/18 WHILE DRIVING ON HIGHWAY IN MARYLAND ON A HEAVY RAINING NIGHT WINDSHIELD WIPERS STOP WORKING AND FROZE IN PLACE. HAD TO PULL OFF AND ACQUIRE A RIDE HOME, AND RETRIEVE VEHICLE THE NEXT DAY.

• 12/16/2016· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING IN THE RAIN AND USING THE WINDSHIELD WIPERS, THE WIPERS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE WINDSHIELD WIPERS STALLED IN MID MOTION AND REMAINED IN THE MIDDLE OF THE WINDSHIELD. THE CONTACT HAD THE VEHICLE TOWED HOME. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/15/2017· ENGINE

  THE VEHICLE CONSUMES OIL AT A RATE MUCH HIGHER THAN "NORMAL". BETWEEN MANUFACTURES RECOMMENDED OIL CHANGE INTERVAL THE VEHICLE WILL CONSUME 40-50% OF THE ENGINES OIL CAPACITY. THIS IS DETERMINED TO NOT BE OUT OF SPECIFICATION IN REGARDS TO ISSUED SERVICE BULLETINS FOR THE VEHICLE, BUT IS NOT "NORMAL" OR STATED AS OPERATING AS DESIGNED BY THE GMC OPERATION MANUAL/DOCUMENTATION. THERE HAVE BEEN OTHER PERFORMANCE AND RELIABILITY ISSUES WITH THE VEHICLE RELATED TO IGNITION AND TIMING WHEREAS THE VEHICLE WILL NOT RUN/START/OR STALLS(CAMSHAFT POSITION SENSOR ISSUES). SERVICE BULLETINS ON THE SAME VEHICLE INDICATED EXCESSIVE WEAR ON TIMING CHAIN ASSEMBLIES(WHICH CAN LEAD TO TIMING ISSUES) AS A RESULT OF THE EXCESSIVE OIL CONSUMPTION. UPON TAKING THE VEHICLE TO THE DEALER AND UNDERGOING MULTIPLE OIL CONSUMPTION TESTS WHICH REVEALED OIL USAGE AT A RATE OF .4 - .5 QUARTS PER 1,500 MILES, IT WAS DETERMINED THE VEHICLE DOES NOT QUALIFY FOR COVERAGE UNDER THE ISSUED SERVICE BULLETIN.

• 12/14/2020· ENGINE,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  THE ENGINE IS CONSUMING OIL AT AN EXCESSIVE RATE.

• 12/14/2019· UNKNOWN OR OTHER

  EXTREMELY COLD DAY DRIVING HOME AND CAR STARTED TO BUCK A LITTLE, THEN A FEW MINUTES LATER IT STARTED TICKING. NEXT THING MY CAR SHUTS OFF AND ENGINE LIGHT COMES ON WHILE DRIVING DOWN THE FREEWAY. THE CAR BLEW IT'S REAR MAIN SEAL OUT AND AFTER READING IT SOUNDS LIKE MANY OTHER HAVE HAD THIS PROBLEM. I HAD CHECKED THE OIL TWO DAYS PRIOR AND IT WAS FULL. THE CAR HAD NO OIL IN IT. I BASICALLY SPENT 16,000 AND 3 YEARS LATER THE CAR IS JUNK.

• 12/14/2013· AIR BAGSCrash

  VEHICLE WAS INVOLVED IN A SEVERE ACCIDENT WHERE THE OTHER DRIVER RAN A STOP SIGN AND HIT TERRAIN CAUSING SEVERE FRONT END AND ENGINE DAMAGE. AIR BAGS FAILED TO DEPLOY. INJURES INCLUDED WERE NECK AND BACK. DAMAGE WAS SEVERE ENOUGH TO CAUSE AIRBAGS TO DEPLOY BUT NEVER DID . HAVING AN INDEPT INSPECTION CONDUCTED AS TO WHY THEY NEVER DEPLOYED. *TR

• 12/13/2018· ENGINE

  I BOUGHT THE CAR USED IN MAY 6 MONTHS AGO AND IT HAS EXCESSIVE OIL CONSUMPTION MORE THAN ONE QUART IN 1000 MILES. THERE IS NO WARNING LIGHT JUST STARTED TAPPING IN THE ENGINE. GMC KNOWS ABOUT THIS IT NEEDS TO BE ADDRESSED. I CAN'T AFFORD TO REPLACE OR REBUILD THE ENGINE RIGHT AFTER I BOUGHT THE CAR. BECAUSE OF A KNOWN ISSUE.

• 12/13/2016· SEATS

  MY DRIVER'S SEAT FELL TO ITS LOWEST POSITION WHILE I WAS DRIVING. WHEN I GOT A CHANCE TOO PULL OVER AND INSPECT I FOUND THAT THE BOLT HAD FALLEN OUT. *TR

• 12/12/2025· ENGINE

  Was driving my terrain and suddenly it started to shake and then check engine Light came on. Upon getting out I checked the dipstick and no oil was on dipstick. Start to put oil in and it's running out of the oil pan underneath the vehicle. Towed it home removed oil pan and engine parts laying shattered in bottom. Never got a low oil alert . Had codes misfire and knock sensor.

• 12/12/2022· POWER TRAIN

  A loud popping noise was coming from the middle to back of vehicle. Upon inspection by independent repair shop a hole in side of transfer casing was found. No warning lamps came on to indicate any problem even after noise was heard. Once problem was determined it was felt that if vehicle had not been taken out of operation when it was and continued to be driven that a possibility could exist of the transfer case gearing becoming bound up and causing loss of control of vehicle due to various wheels possibly binding or maybe locking up. Transfer case has been replaced.The transfer case was disassembled and found to have intermediate shaft bearing (if I have identified it correctly) completely destroyed causing shaft to come out of alignment and all attached gears to mesh incorrectly causing gear damage. In reviewing this site it was noticed that this problem has occurred three to four times over the past few years to other vehicles as well. It would appear that there may be an issue with the bearing associated with the intermediate shaft on the side of the transfer case where the hole in the case is found and could possibly be associated with something in either the design of the transfer case or quality of the bearing itself.

• 12/11/2019· ENGINE

  TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 30 MPH, THE ENGINE MADE AN ABNORMAL NOISE AND SMOKE EMITTED FROM THE EXHAUST WITHOUT WARNING. THE ENGINE BEGAN TO STALL AND THE CONTACT PULLED OVER AND ATTEMPTED TO PLACE OIL IN THE VEHICLE; HOWEVER, THE OIL LEAKED OUT. THE VEHICLE WAS TOWED TO STEVEN LUST AUTOMOTIVE (1314 6TH AVE SW, ABERDEEN, SD 57401, (605) 277-4261) WHERE IT WAS DIAGNOSED THAT THE PCV VALVE WAS FAULTY. THE CONTACT STATED THAT THERE WAS AN UNKNOWN MANUFACTURER RECALL THAT WAS PLACED ON HER YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE MECHANIC THAT THE CONTACT'S VIN WAS NOT INCLUDED IN THE MANUFACTURER RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 61,067.

• 12/11/2014· ELECTRICAL SYSTEMFire

  AFTER BEING PARKED FOR 30 MINUTES. THE VEHICLE CAUGHT ON FIRE AT THE DRIVER SIDE TAILLIGHT. THE CAUSE OF THE FIRE DETERMINED BY THE POLICE AND FIRE DEPARTMENT WAS FAULTY ELECTRICAL WIRING. *TR

• 12/09/2016· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/09/2016· VISIBILITY/WIPER

  HAVE NOT BEEN NOTIFIED FOR REPLACEMENT OR RECALL

• 12/08/2018· ENGINE

  SINCE THE PURCHASE OF THE 2013 GMC TERRAIN ON 9/6/18 AT 93,100 THERE HAVE BEEN 2 OIL CHANGES AND TWO 2QT TOP OFFS WITH AN AVERAGE OF 1QT ADDED EVERY 1,000 MILES. THE SECOND TOP OFF SHOWED A WHITE SUBSTANCE INDICATING A POSSIBLE ISSUE RELATED TO PISTON RING WEAR. ON 12/5/18 REPAIRS WERE ASSESSED BY A LICENSED MECHANIC WHO FOUND NO OIL LEAK. BEFORE OIL TOP OFFS NO OIL CAN LIGHT ILLUMINATION WAS PRESENT AND CAR SHOWED OVER 50% OIL LIFE. MECHANIC STATED THAT REPAIRS WOULD NEED TO BE MADE IN ORDER TO FIX THE MASSIVE OIL CONSUMPTION ISSUE.

• 12/08/2017· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  THERE ARE SEVERAL ISSUES WITH THIS VEHICLE WHICH MAKES ME THINK THIS CAR WAS A LEMON, UNREPORTED BY ORIGINAL OWNER, OR IN A FLOOD; 1ST, THE REAR HATCH STRUTS WERE TOTALLY RUSTED OUT AND INOPERABLE (REINFORCING MY FLOOD THOUGHT.) 2ND, THE VEHICLES MPG IS NOWHERE NEAR THE ADVERTISED 22/32 - I MENTIONED MY CONCERN SEVERAL TIMES TO THE SERVICE DEPT, THE SALES MAN, AND THE CERTIFIED SALE MANAGER; THEIR SOLUTION - THEY RESET THE GAUGE ON THE DASHBOARD! 3RD, WITHIN DAYS OF MY PURCHASE, I NOTICED A KNOCK UNDER MY CAR THAT SOUNDED LIKE AN AXLE WAS GOING TO BUST THROUGH MY FLOORBOARD IT WAS KNOCKING SO HARD! AFTER NUMEROUS SERVICE REPAIR ATTEMPTS & VISITS BACK TO THE DEALER, ONE VISIT LASTING APPROXIMATELY 7 DAYS, THEY THINK THEY'VE FIXED THE PROBLEM. SECONDARY FUEL TANK FUEL PUMP MODULE - (CONTRIBUTING TO FUEL CONSUMPTION ISSUE?) 4TH, THE WINDSHIELD WIPERS STOPPED WORKING WHILE I WAS DRIVING TO WORK, IN THE FAST LANE, @ 6AM ONE DARK, RAINY MORNING, DURING A TORRENTIAL DOWN POUR ALMOST CAUSING A MAJOR PILE UP! 5TH, CHECK ENGINE LIGHT, STUMBLES AND MISFIRES ON ACCELERATION, SHUTS OFF WHEN STOPPED AT A STOP SIGN OR TRAFFIC LIGHT. REPAIRED/SEVERAL HUNDRED DOLLARS LATER. 6TH, THE CONTINUING ISSUES HAVE BEEN, BUT NOT LIMITED TO REDUCED ENGINE POWER, ROUGH IDLE, ENGINE SPUTTERS, HESITATES, POOR GAS MILEAGE, & EXCESSIVE OIL CONSUMPTION. 7TH, ANOTHER CHECK ENGINE LIGHT, NOW FUEL-INJECTORS NEED REPLACED (ANOTHER CONTRIBUTOR TO FUEL CONSUMPTION ISSUE?) . AFTER FURTHER REVIEW OF THE VEHICLE'S CPO PAPERWORK, THIS IS NOT THE CERTIFIED VEHICLE BEING REFERRED TO ON THE PAPERWORK. THERE ARE ITEMS CHECKED OFF ON THE REPORT THAT DO NOT APPLY TO THIS VEHICLE. I WOULD HAVE NEVER OVERPAID FOR A CPO VEHICLE HAD I KNOW THEIR "RIGOROUS STANDARDS" MEANT ABSOLUTELY NOTHING! I HAVE BOUGHT MANY CARS IN MY LIFE, BOTH NEW AND USED CARS AND NEVER HAD ANY OF THE ISSUES I AM HAVING WITH THIS VEHICLE!

• 12/08/2016· VISIBILITY/WIPER

  DRIVING ON THE EXPRESSWAY DURING A VERY HARD RAIN AND MY WIPERS STOPPED WORKING HAD TO QUICKLY PULL OVER BECAUSE I COULDN'T SEE FOUND OUT SHORTLY AFTERWARDS THERE'S A RECALL ON BALL JOINT ON WIPERS BUT SO FAR THERE IS NO FIX FOR THE PROBLEM IN THE MEANTIME I CAN ONLY DRIVE MY AUTOMOBILE WHEN ITS NOT RAINING OR SNOWING I DON'T WANT TO REPAIR ON MY OWN OUT OF POCKET AND WAIT FOREVER FOR A REIMBURSEMENT FROM GENERAL MOTORS I'M NOT SURE OF EXACT DATE THIS HAPPENED BUT ITS BEEN SEVERAL MONTHS THIS IS UNACCEPTABLE. *TR

• 12/08/2015· FUEL/PROPULSION SYSTEM

  I WAS ABOUT TO SWITCH LANES ON HIGHWAY FROM ON RAMP TRAVELLING APRPOX 60 MPH AND ACCELERATING WHEN MY VEHICLE SUDDELING STOPPED ACCELERATING & SOMEONE PULLED UP ON MY SIDE TO INFORM ME I WAS LEAKING FUEL EVERYWHERE. I LOST NEARLY A FULL TANK OF GAS ON THE HIGHWAY. ONE OF THE MEN WHO STOPPED HAD WORKED ON GM VEHICLES IN THE PAST AND WAS ABLE TO CLIP SOMETHING TOGETHER TO SLOW THE LEAK. I DROVE TO THE DEALERSHIP AND THEY WERE NO HELP AND DIDN'T SEEM TO CARE ABOUT THE ISSUE OR HOW SERIOUS THIS WAS FOR A 2 YEAR OLD CAR WITH 37K MILES. I WAS TOLD I WAS OUT OF WARRANTY AND THEY WOULD NOT DO ANYTHING FOR ME AND WERE GOING TO CHARGE ME A $200 DIAGNOSTIC FEE. DISAPPOINTED BY THE POOR SERVICE I RECEIVED I TOOK THE CAR TO MY LOCAL MECHANIC WHO WORKS ON OUR OTHER VEHICLE. THEY WERE SHOCKED TO SEE A FUEL LINE ON A 2013 VEHICLE BREAK. THEY ORDERED THE REPLACEMENT FUEL LINE FROM GM AND I GOT MY CAR BACK ON 5 DAYS LATER. THE NEXT DAY I TOOK MY CAR OUT TO RUN ERRANDS AND WHEN RETURNING TO THE VEHICLE I NOTICED A STRONG SMELL OF GAS, UPON LOOKING UNDER THE CAR I NOTICED THAT THE FUEL LINE WAS STILL LEAKING AND FROM THE SAME PLACE! WE BROUGHT THE VEHICLE BACK TO THE SHOP AND THEY IMMEDIATELY GO IN TOUCH WITH GM WHO SENT OUT ANOTHER REPLACEMENT PART AND ALSO RECOMMENDED ALSO REPLACING THE METAL LINE AS THEY HAD BEEN SEEING SOME ISSUES WITH THIS LINE. UNDER THE RECOMMENDATION OF GM THE SHOP REPLACED BOTH LINES AND I GOT MY CAR BACK 3 DAYS LATER. THE PROBLEMS I HAVE EXPERIENCED ARE UNACCEPTABLE AND COULD BE VERY DANGEROUS. FORTUNATELY NO ONE WAS HURT BUT HAD I BEEN IN THE HIGH SPEED LANE AND TRAVELING AT FULL SPEED LIMIT WHEN THIS HAPPEN I OR SOMEONE ELSE COULD HAVE BEEN SERIOUSLY INJURED BY THIS ISSUE. GIVEN THE AGE OF THE CAR AND LOW MILEAGE THIS IS NOT A WEAR AND TEAR ISSUE, THIS IS 100% A DEFECTIVE PART OR MFG PROBLEM THAT I EXPECT GM TO REIMBURSE $670 FOR REPAIR.

• 12/08/2014· STEERING,ENGINE

  I HAD JUST PURCHASED THE 2013 GMC TERRAIN DENALI AND NOTICED THAT IT HAS A BOGGING SENSATION IN THE STEERING AT IDLE WHEN TURNING. IT FEELS LIKE THE STEERING IS GOING TO CUT OUT - ALMOST LIKE NOT FULLY ENGAGING THE CLUTCH ON A MANUAL TRANSMISSION WHEN THE ENGINE IS ABOUT TO DIE. VERY NOISY AND ANNOYING IN THE TIGHT PARKING GARAGE WHEN YOU HAVE TO TURN THE STEERING AT A STANDSTILL DURING IDLE. THERE IS A TICKING NOISE COMING FROM UNDER THE DASH THAT SOUNDS LIKE A CONSTRUCTION WORKER JACKHAMMERING ABOUT 1 BLOCK AWAY WITH THE WINDOWS UP. IT CAN ALSO BE DESCRIBED AS A HELICOPTER HOVERING OVERHEAD AT AROUND 200-300 FEET. YOU CAN ONLY HEAR IT FROM INSIDE THE CAB. I SHOULD HAVE NOTICED THIS DURING THE TEST DRIVE, EXCEPT THAT THE RADIO WAS ON AND THERE WERE NO TIGHT STEERING SITUATIONS. I WAS TOLD THAT BOTH OF THESE ITEMS ARE NORMAL BY THE GMC DEALER. BE SURE TO TEST OUT THESE TWO SCENARIOS WHEN TEST DRIVING. TOO LATE FOR ME, AND UNFORTUNATELY I HAVE TO LIVE WITH IT BUT WOULD RATHER NOT. *TR

• 12/06/2022· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  While driving on the highway at speed limit 75mph, the vehicle (without warning ️) suddenly went into (Reduced Power Engine Mode/ Service Stabilitrack) jerked and slowed down to 35mp almost causing a pile up as cars behind and next to me where still driving above 70mph. If not for my quick reaction to turn on emergency lights cars behind me would have hit me. Immediately after I got off the highway I drove the car (at 35mph as fast as it went) to my nearest Pepboys. Here the vehicle was serviced for nearly a month until the problem was fixed. The cost was almost $6500 GMC has failed to notify customers if this potential issue which not only risks the lives of the drivers and passengers of the 2013 Terrain but those driving alongside it. This is not a new issue as I found the testimonies of many other GMC owners tell a similar dangerous experience. Please help! I have detailed invoices of the repairs.

• 12/05/2024· UNKNOWN OR OTHER

  Vehicle emissions issue, catalytic converter and engine light. Vehicle is burning oil

• 12/05/2019· ENGINE

  IN AUGUST, 2019 I HAD THE OIL CHANGED AND WHEN I WEN TO LEAVE THE PARKING LOT AND PUT THE CAR IN REVERSE THE CAR SPUTTERED AND THE ENGINE STALLED. THIS HAPPENED SEVERAL TIMES. I THEN BROUGHT IT TO A DEALERSHIP. THEY REPLACED THE TIMING CHAINS AND ACTUATORS ($1,416.60). TWO DAYS AGO THERE WAS A TICKING SOUND AND THEN WHILE I WAS IN GEAR (DRIVE) WAITING FOR THE GARAGE TO OPEN, THE CAR STARTED TRYING TO "BUCK" FORWARD WHILE I HAD MY FOOT ON THE BRAKE. I CALLED THE DEALERSHIP AND WAS TOLD THAT THIS MODEL WITH LOTS OF MILES (UNDER 70,000) TEND TO BURN OIL. I ADDED A SIGNIFICANT AMOUNT OF OIL (NONE ON DIP STICK) AND NOW THE VEHICLE IS RUNNING FINE. WHY IS THIS CAR BURNING SO MUCH OIL? I HAVE NEVER HAD A CAR BURN OIL AND TO BE TOLD BY A DEALERSHIP AFTER IT WAS SUPPOSEDLY FIXED THAT BURNING OIL IS NORMAL IS DISTURBING AS IS THE UNRELIABILITY OF THE CAR. WILL IT BUCK AGAIN OR DIE AGAIN?

• 12/05/2016· UNKNOWN OR OTHER

  TAKATA RECALL HI I JUST RECENTLY PURCHASED A 2013 GMC TERRAIN AT A DEALERSHIP SINCE NOVEMBER 15. THEY WERE TAKING CARE OF SOME BODY DAMAGE IT HAD. AND WHEN IT WAS DONE THEY SAID I CANT TAKE THE TERRAIN HOME BECAUSE IT HAS A RECALL AND THEY CANT GET ANY RPLATES FOR IT. HONESTLY I HAVNT EVEN TEST DRIVE IT. I DONT THINK ITS FAIR TO PURCHASE A CAR AND CANT TAKE IT HOME UNTILL GOD KNOWS WHEN. STILL TODAY THERES NO REMEDY. IS TJERE ANPTHER WAY I CAN DRIVE THIS CAR HOME AND BRING IT BACK WHEN REMEDY IS AVAILABLE LIKE EVERYONE WITH THAT SAME PROBLEM.

• 12/04/2015· POWER TRAIN

  GMC TERRAIN HESITATES IN SHIFTING BETWEEN GEARS. TACHOMETER SHOWS ENGINE SPEEDS UP BETWEEN SHIFTS, CAUSING A STALL/ LEARCH FORWARD BETWEEN SHIFTING HAPPENS MORE WHEN WARM THEN WHEN COLD. HAPPENS CONSISTENTLY AFTER TRANSMISSION IS WARMED UP.

• 12/01/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  While pulling out of my driveway the car stalled and the stabilitrak light came on. Car would not start again. Had it towed to dealership because it seemed something electrical was the issue and now they say it needs a complete new engine because it lost oil compression. No oil light has ever come on, no other lights and no oil leaking on our driveway or anywhere else that we’ve noticed. Dealership says they can’t tell us exactly why the engine failed. The car only has 53000 mikes on it. We bought it in august of 2014 and maintain it appropriately

• 12/01/2016· VISIBILITY

  2013 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR WINDSHIELD WIPER MODULE RECALL REPAIRS. *SMD THE CONSUMER STATED PRIOR TO RECEIVING THE RECALL NOTICE, THE WINDSHIELD WIPERS STOPPED WORKING. THE CONSUMER STATED THE VEHICLE WAS A LEASE, AND HAS SINCE TURNED IT IN. *JB

• 11/30/2016· UNKNOWN OR OTHER

  THE HATCH BACK DOOR THAT LEFTS UP BY A TOUCH OF A BUTTON CAME CRASHING DOWN ON MY HEAD WHILE PUTTING IN THE GROCERIES. THE NEXT TIME IT CAME DOWN ON MY FINGERS. ALSO CAME DOWN ON MY DAUGHTERS BACK. ALL THE TIME WITHOUT WARNING. IT LEFTS UP JUST FINE BUT IT COMES CRASHING DOWN AT ANY TIME. I TOOK IT TO GMC DEALERSHIP AND THEY REPORTED THAT THE OIL WAS LIKING FROM THE LEFT SIDE TERRAIN LIFT GATE TAILGATE HATCH-ACTUATOR 23432304. PART NUMBER 23432304 FOR 2013 GMC TERRAIN. THIS COULD SERIOUSLY HURT SOMEONE. I HAVE TURN MINE TO OFF AND HAVE TO LIFT IT MANUALLY. NO FUN. IT'S HEAVY.

• 11/29/2022· SUSPENSION

  The contact owns a 2013 GMC Terrain. The contact stated while driving 10 MPH, the contact heard a sound coming from the rear of the vehicle and had the shocks replaced. While the vehicle was getting a routine oil change, the mechanic noticed that the vehicle was rusted, causing the rear suspension trailing arms to detach from the vehicle. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure. The failure mileage was 125,000.

• 11/29/2016· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/29/2013· TIRES

  A SECOND MICHELIN LATITUDE TOUR TIRE ON 2013 GMC TERRAIN (PURCHASED NEW IN MAY 2013) HAD REPETITIVE LOW TIRE PRESSURE SHOWING ON THE TPMS. AFTER 1 WEEK OF INFLATING TO SPEC PRESSURE AND ONLY HAVE IT HAPPEN AGAIN, REMOVED THE WHEEL AND TIRE TO INSPECT FOR AN EMBEDDED OBJECT (E.G. NAIL) IN THE ENTIRE TREAD AREA AND SIDEWALL. NOTHING VISIBLE. REPLACED AND INFLATED TO SPEC AGAIN. 2 DAYS LATER LOW PRESSURE AGAIN. REMOVED THE WHEEL/TIRE FROM THE VEHICLE AGAIN AND MIXED A SOAP SOLUTION TO INSPECT THE TREAD AREA FOR A LEAK. AFTER THOROUGHLY INSPECTING THE ENTIRE TREAD AREA TWICE, NOTICED A SLOW LEAK BUBBLING ON THE SIDEWALL AT THE TREAD-SIDEWALL INTERFACE (TIRE MOLD SEAM?). PROBED THE LEAK SITE FOR EMBEDDED GLASS OR OBJECT AND FOUND NOTHING REPRESENTATIVE OF A ROAD HAZARD EVENT EXCEPT THE AIR LEAK IN THE SIDEWALL. PLUGGED THE LEAK WITH A TIRE PLUG TO SHOW LOCATION AND TOOK IT TO THE DEALER. A TIRE WITH LEAK IN THE SIDEWALL EVEN PLUGGED IS TOO DANGEROUS TO DRIVE ON. I AM WAITING FOR A NEW TIRE. *TR

• 11/28/2020· AIR BAGS,UNKNOWN OR OTHER

  DASH IS CRACKED IN SEVERAL PLACES. MAIN CONCERN IS AROUND AIRBAGS. I HAVE USED WINDSHIELD COVER TO PROTECT FROM AN DAMAGE SINCE IT WAS NEW.

• 11/28/2018· VISIBILITY/WIPER

  THE LINKAGE FAILED DURING RAIN STORM WHILE DRIVING. MOTOR WORKS BUT WIPERS WERE UNHOOKED AND DID NOT WORK.

• 11/28/2018· ENGINE

  POTENTIAL OIL CONSUMPTION ISSUES. IN MAY 2018 NOTICED A KNOCKING/RATTLING IN ENGINE WHILE ACCELERATING AT SLOW SPEEDS. NOISE GREW LOUDER AND MORE CONSISTENT OVER THE NEXT FEW WEEKS. ON BOARD COMPUTER STATED REMAINING OIL LIVE WAS OVER 30%, HOWEVER NO OIL REGISTERED ON DIPSTICK. ADD OIL AND NOISE STOPPED. I SCHEDULED AN APPOINTMENT (JUNE) WITH THE DEALER TO HAVE THE ISSUE INVESTIGATED. THEY TOLD ME IF IT OCCURS AGAIN, NOT TO ADD OIL, RATHER BRING IT IN FOR A CONSUMPTION TEST. THEY DID NOT TELL ME HOW LOW MY OIL LEVEL WAS. NOVEMBER 2018 THE NOISE RETURNED. IMMEDIATELY TOOK VEHICLE TO DEALER FOR RECOMMENDED OIL CONSUMPTION TEST. INFORM BY DEALER THAT VEHICLE WAS NO, LONGER COVERED BY ANY WARRANTY, THEY COULD NOT DO THE TEST. OIL CHANGED (EVEN THOUGH ON BOARD COMPUTER STATED 48% OIL LIFE REMAINING). READING OTHER REPORTS REGARDING THIS POTENTIAL ISSUE, WANTED TO ADD ONE MORE.