crashtest

2013 / Ford

2013 Ford Mustang

4/5

Overall rating (best variant)

Safety ratings

2013 Ford Mustang 2 DR RWD

4/5Overall
4/5Frontal crash
4/5Side crash
4/5Side pole
5/5Rollover
Frontal, driver: 4★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 3★Rollover risk: 8.7%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2013 Ford Mustang C RWD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
5/5Rollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (6)

⚠ Do not drive this vehicle — urgent recall

NHTSA has flagged 3 recalls on this vehicle as severe. Contact a dealer immediately; recall repairs are free.

  • AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 15V319000 · 28/05/2015Do not drive

    Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 18V046000 · 11/01/2018Do not drive

    Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V001000 · 07/01/2019Do not drive

    Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

  • AIR BAGS:FRONTALCampaign 21V081000 · 16/02/2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 21E013000 · 16/02/2021

    Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Campaign 12V190000 · 03/05/2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 “LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT.” THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.

    Risk: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE “R” POSITION AND THE VEHICLE’S TRANSMISSION DOES GO IN REVERSE, THE “R” MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLE’S NOT SIGNALING IT IS IN REVERSE.

    Fix: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Owner complaints

271
Complaints
16
Crashes reported
2
Fires reported
9
Injuries
0
Deaths

Most-reported areas

  • AIR BAGS145
  • POWER TRAIN48
  • ENGINE22
  • VEHICLE SPEED CONTROL19
  • ELECTRICAL SYSTEM18
  • UNKNOWN OR OTHER14
  • STEERING10
  • FUEL/PROPULSION SYSTEM10
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2016· AIR BAGS

    TAKATA RECALL; TO DATE MY AIR BAG HAS NOT BEEN REPLACED. THIS PROBLEM CAUSES ME TO HESITATE TO DRIVE MY VEHICLE.

  • 12/30/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 12/28/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER INITIALLY INDICATED THE PARTS MAY BECOME AVAILABLE DURING THE FOURTH QUARTER OF 2016. THE MANUFACTURER LATER STATED THAT THE PARTS MAY BECOME AVAILABLE DURING THE SECOND QUARTER OF 2017. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • 12/28/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • 12/23/2016· AIR BAGS

    TAKATA RECALL. THIS VEHICLE WAS RECALLED IN MAY 2015. WE ARE NOW A WEEK AWAY FROM 2017, AND I HAVE NOT BEEN ABLE TO HAVE THE CAR REPAIRED DESPITE REPEATED CALLS TO MY DEALERSHIP. THE NHTSA HAS IDENTIFIED THIS DEFECT AS BEING VERY DANGEROUS, AND I WOULD RATHER NOT DIE DUE TO A SUPPLY CHAIN ISSUE.

  • 12/19/2014· AIR BAGSCrash

    TURNED VEHICLE TO THE LEFT OUT OF A DRIVEWAY, PRESSED ON ACCELERATOR PEDAL TO SHIFT FROM 1ST TO 2ND, BACK END FISHTAILED, SHIFTED INTO NEUTRAL TO TRY TO DECREASE THE SPIN OF THE TIRES, PUMPED THE BRAKES, OVER CORRECTED AND HIT A PARKED VEHICLE AT BETWEEN 15 TO 20 MILES PER HOUR. ONLY ONE PERSON IN MY VEHICLE AND THE OTHER CAR WAS PARKED NO ONE IN VEHICLE. DRIVERS AIRBAG DIDN'T DEPLOY FROM THE IMPACT. *TR

  • 12/17/2017· AIR BAGS

    DEALERSHIP WON'T FIX AIRBAGS AND CAR IS 3 MONTHS OLD FOR ME.

  • 12/14/2018· POWER TRAIN,ELECTRICAL SYSTEM

    I WAS DRIVING DOWN I-35 IN THE ARBUCKLE MOUNTAINS IN OKLAHOMA GOING 70MPH WHEN MY CAR SUDDENLY DISENGAGED THE CRUISE CONTROL AND DOWNSHIFTED TO FIRST GEAR. IT FELT LIKE THE BRAKES WERE BEING APPLIED FORCEFULLY AND THEN THE CAR RETURNED TO DRIVING NORMALLY. THIS HAPPENED TWO MORE TIMES UNTIL I WAS ABLE TO PULL OFF ON THE SHOULDER AS I HAD ALMOST GOTTEN INTO AN ACCIDENT THE FIRST TIME IT DID IT. DURING THIS TIME THE CAR WAS IN THE DRIVE SELECTOR AND WHEN THE PROBLEM WOULD HAPPEN THE CAR WOULD SHOW IT HAD ENTERED SPORT MODE AND THEN THE DOWNSHIFTING WOULD OCCUR. THIS WOULD HAPPEN WITHOUT WARNING AND SUDDENLY, WITHOUT ANY INPUT FROM ME. THIS TERRIFIED ME AS I WAS GOING AT SUCH A HIGH SPEED AND IT WAS SPRINKLING OUT AND A CAR WAS FOLLOWING CLOSELY BEHIND ME. LUCKILY I WAS NOT INVOLVED IN AN ACCIDENT. WE HAD THE VEHICLE TOWED TO A NEARBY FORD DEALERSHIP TO BE LOOKED AT AND ARE AWAITING THE RESULTS. AS I RESEARCHED THE PROBLEM LATER THAT NIGHT I FOUND THAT MANY FORD 2011-2012 VEHICLES HAD BEEN RECALLED FOR THE EXACT SAME ISSUE. MINE IS A 2013 MODEL AND WAS NOT INCLUDED IN THE RECALL, THEREFORE I WAS UNAWARE OF ANY PROBLEMS WITH THE VEHICLE.

  • 12/12/2016· AIR BAGS

    TAKATA RECALL: NOTIFIED BY FORD IN JULY 2015. AS OF DECEMBER 2016 DEFECTIVE AIRBAG HAS NOT BEEN REPLACED.

  • 12/11/2016· AIR BAGS

    TAKATA RECALL I LIVE IN SOUTH FLORIDA AND HAVE BEEN TRYING TO GET MY AIRBAGS REPLACED SINCE MAY OF 2015. SOUTH FLORIDA IS THE WORST AREA FOR THE AIRBAG TO RUPTURE AND KILL SOMEONE.. MY DEALER AND FORD MOTOR CO. IS NOT HELPING ME AT ALL WITH THIS. CAN YOU HELP ME WITH THIS RECALL?

  • 12/10/2016· AIR BAGS

    TAKATA RECALL. MANUFACTURER STILL DOES NOT HAVE THE PARTS TO REPLACE THE AIRBAG.

  • 12/10/2013· POWER TRAIN

    12-9-13 TRANSMISSION ISSUE BROUGHT TO FORD DEALE EMAIL TO FORD: SUBJECT: REPAIR ORDER 43617 I WOULD APPRECIATE FORD TO HAVE A CONSIDERATION OF THE FOLLOWING: 1. I WOULD LIKE TO SEE A NEW TRANSMISSION PUT INTO THIS 2013 BOSS 302 LAGUNA SAGA WITH UNDER 6000 MILES. 2. RESURFACE FLY WHEEL. 3. REPLACING THE CLUTCH AND PRESSURE PLATE. I PAID OVER $66,000K FOR THIS VEHICLE . AND FOR FORD TO HAVE THE NERVE OF PLACING A MADE IN CHINA "GETRAG" MT-82 INTO AN AMERICAN MUSCLE CAR IS IN MY OPINION IS DESPICABLE. *TR

  • 12/09/2016· AIR BAGS

    TAKATA RECALL - RECEIVED A RECALL NOTICE EFFECTIVE MAY 27, 2015 BUT HAVE NOT HAD THE AIR BAG REPLACED YET.

  • 12/09/2016· AIR BAGS

    TAKATA AIR BAG RECALL. I HAVE BEEN WAITING TO HAVE MY AIRBAG REPLACED SINCE MAY OF 2015, APPERANTELY THEY STILL DON'T HAVE THE PARTS. HOW LONG DO I HAVE TO WAIT?!!!

  • 12/09/2016· AIR BAGS

    TAKATA RECALL I HAVE ALREADY CONTACTED THEM ON MULTIPLE OCCASIONS AS WELL AS THE DEALERSHIP AND HAVE BEEN TOLD THE AIRBAGS ARE NOT AVAILABLE ST THIS TIME AND TO KEEP CHECKING. THE LAST I HEARD FALL 2016 NOW IT'S WINTER. I LIVE I TEXAS WITH HIGH HUMIDITY SO I AM VERY ANXIOUS TO GET THESE REPLACED. NOTHING HAS HAPPENED TO MY VEHICLE.

  • 12/09/2015· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER. THE SERVICE DEPARTMENT STATED THAT A NOTICE WAS NOT SENT OUT BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/08/2017· UNKNOWN OR OTHER

    FOR 5 MONTHS OUR 2013 FORD MUSTANG HAS BEEN SHUTTING OFF IN TRAFFIC. THE CAR WAS TAKEN BACK TO THE DEALER FIVE TIMES AND NOT FIXED YET. THE MECHANIC PUT THE CAR ON THE COMPUTER AND ERROR CODE P2111 SHOWS UP, BUT WHEN TAKEN BACK TO DEALER THEY CLEARED THE CODE AND SAID NOTHING WAS WRONG.

  • 12/07/2018· AIR BAGS

    TAKATA RECALL NHTSA RECALL 18V046 CONTACTED HUNTINGTON BEACH FORD TO ASK FOR PROMPT REPAIR. THEY STATED THEY DO NOT HAVE THE PART IN STOCK. THEY HAVEN'T BEEN ABLE TO PROVIDE ME WITH A DATE OF WHEN THEY WILL RECEIVE IT. THIS LEAVES ME WITH AN UNSAFE VEHICLE TO DRIVE WITHOUT ANY IDEA OF WHEN THE REPAIR CAN TAKE PLACE.

  • 12/05/2017· VEHICLE SPEED CONTROL

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 10 MPH, THE VEHICLE WENT INTO LIMP MODE WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND LATER TOOK IT TO CAPITOL FORD LINCOLN OF WILMINGTON (4222 OLEANDER, WILMINGTON, NC 28403 910-378-3858) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

  • 12/05/2016· AIR BAGS

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • 12/04/2019· STEERINGCrash

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CURB. THERE WAS MINOR DAMAGE TO THE FRONT PASSENGER SIDE WHEEL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER RESTARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION AND THE MESSAGE "POWER STEERING SYSTEM MALFUNCTION" WAS DISPLAYED. APPROXIMATELY ONE WEEK LATER, THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED AT ALL. DOWLING FORD (1011 S. MAIN ST, CHESHIRE, CT) WAS INFORMED OF THE FAILURES. THE MANUFACTURER PROVIDED CASE NUMBER: 25026398. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS MALFUNCTIONED AND WOULD ONLY OPERATE IN THE HIGH SETTING. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 88,000. *DT *TR

  • 12/04/2015· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE ...... UPDATED 02/11/16 *BF UPDATED 07/05/16.*JB UPDATED 05/03/18*JB

  • 12/03/2016· AIR BAGS

    TAKATA RECALL I'M NOT SURE WHAT WOULD BE CONSIDERED A "TIMELY MANNER" IN REGARDS TO SOMETHING THAT CAN HARM OR POTENTIALLY KILL ME. I FIRST TRIED TO GET THIS TAKEN CARE OFF AT THE FORD DEALERSHIP IN HAWAII, BACK IN EARLY 2015. THEY TOLD ME THEY WERE STILL WAITING FOR THE PART. I HAVE SINCE BEEN STATIONED IN SOUTH CAROLINA SO I TRIED THE FORD DEALERSHIP HERE, ABOUT 2 MONTHS AGO. THEY GAVE ME THE SAME RESPONSE. I HAVE NOT BEEN IN AN ACCIDENT BUT I'M AFRAID THAT IF I WERE AND MY AIRBAG DEPLOYED, MY WIFE OR MYSELF CAN BE HARMED.

  • 12/02/2015· STEERING

    EVERY MORNING WHEN I TURN ON MY CAR IN COLD WEATHER I GET THE ERROR MESSAGE "POWER ASSEMBLY FAULT" AND AN INDICATOR THAT TRACTION CONTROL IS SHUT OFF. WHEN THIS HAPPENS I NO LONGER HAVE POWER STEERING OR TRACTION CONTROL. THIS CLEARS UP ONCE I WARM UP THE ENGINE AND TURN THE CAR OFF AND ON. IT HAPPENS EVERY MORNING NOW THAT WE ARE IN COLDER WEATHER AND CLEARS UP ONCE I HEAT UP THE CAR SO IT SEEMS THAT THESE ELECTRONIC COMPONENTS BECOME FAULTY AT 30-40 DEGREE FAHRENHEIT WEATHER.

  • 12/02/2014· FUEL/PROPULSION SYSTEM

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 20 MPH, THE FUEL TANK COLLAPSED TO THE GROUND. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKET AND BOLTS THAT SECURED THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,700. MAILED OUT 01/13/15*LJ UPDATED 02/04/15*LJ UPDATED 6/10/2015*JS

  • 12/01/2017· POWER TRAIN

    WAS DRIVING MY 2013 MUSTANG HOME FROM MY PARENTS HOUSE THE CAR DIDN'T WANT TO SHIFT OR MOVE EVEN AT FULL THROTTLE STOP IN THE MIDDLE OF THE ROAD SHUT THE VEHICLE OFF AND RESTARTED IT DROVE HOME JUST FINE. WENT TO DRIVE IT LATER THAT NIGHT AND AGAIN CAR DIDN'T WANT TO SHIFT NOR MOVE BUT THIS TIME I LOST MY SPEEDOMETER AND ALL MY DIGITAL DISPLAY IN THE CENTER WENT BLANK. AS THE DAYS AND WEEKS WENT BY THE PROBLEM STARTED BECOMING MORE FREQUENT SO I TOOK IT TO AN AUTO ZONE TO GET THE CODES CHECKED HAD CODES P0720 AND P0722 (OUTPUT SPEED SENSOR INSIDE MOLDED LEAD FRAME) COME UP ON THE CODE READER. I THEN CALLED MY COUSIN WHO IS A FORD DEALER MECHANIC TO LOOK UP MY CODES AND HE TOLD ME TO COME BY THE SHOP AND SHOWED ME WHAT THE CODES WERE FROM THE SOFTWARE FROM FORD THEY USED. WE THEN LOOKED UP TO SEE IF THERE WAS A RECALL ON THE PART AND FOUND A RECALL FROM FORD FOR THE 2012 MUSTANG WITH THE 6R80 WHICH IS THE SAME AUTO TRANSMISSION THAT I HAVE. THE CUT OFF BUILD DATE FOR THE RECALL WAS FEBRUARY 2012 AND MY VEHICLE WAS MADE IN AUGUST OF 2012. I ALSO READ OF OTHER PEOPLE WITH THE SAME YEAR AND TRANSMISSION THAT I HAVE HAVING THE SAME ISSUES AS ME. I CALLED FORD CUSTOMER SERVICE TO SEE IF I THEY WOULD EXTEND THE RECALL TO COVER 2013 MUSTANGS THEY SAID THEY WOULD NOT. I PERSONALLY HAVE HAD MULTIPLE TIMES WHERE THE SHIFTING HAS ALMOST CAUSED A WRECK. AN INSTANCE HERE RECENTLY WAS I WAS PULLING OUT OF THE PARKING LOT OF THE COMPANY I WORK AT AND THE CAR STARTED OFF FINE THEN STALLED AND DIDN'T WANT TO GO AND ALMOST GOT T BONED. ANOTHER INSTANCE WAS A COUPLE DAYS BEFORE THANKSGIVING AND I WAS HEADED TO MY PARENTS HOUSE AND JUST MERGED ONTO THE HIGHWAY AND THE CAR STARTED ACTING UP AND COULD OF EASILY CAUSED A PILE UP NEAR THE RAMP AND GOT SOMEONE KILLED.BOUGHT THE CAR FROM A FORD DEALERSHIP WITH 34K MILES NOW HAS ABOUT 76K MILES.

  • 11/28/2016· AIR BAGS

    TAKATA RECALL- BOUGHT THE CAR FROM MITCHEL SELIG FORD IN WINDSOR CT. ON DEC. 3, 2015 WITH THE OPEN RECALL ON THE AIRBAGS. THE RECALL STILL HAS NOT BEEN TAKEN CARE OF AND THE CAR MAY BE DANGEROUS TO DRIVE WITH THE OPEN RECALL.

  • 11/28/2016· VEHICLE SPEED CONTROL,ENGINE

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED AND THE WRENCH ICON ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR COST WOULD BE REFUNDED IF THE FAILURE RESULTED IN A RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 49,700...UPDATED 01/04/17 *BF

  • 11/28/2016· SUSPENSIONCrash

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 50 MPH, THE BALL JOINTS IN THE VEHICLE COLLAPSED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,008.

  • 11/26/2013· TIRES,WHEELS

    2013-14 FORD MUSTANG SHELBY GT500S ARE SHIPPED WITH STOCK GOODYEAR EAGLE F1 SUPERCAR G:2 TIRES WHICH, ACCORDING TO A GOODYEAR PRODUCT SERVICE BULLETIN FROM MARCH 28, 2011 ARE KNOWN TO CRACK IN TEMPERATURES BELOW 40F. THE CRACKS APPEAR IN THE SIDEWALLS/TREAD AND CAN CAUSE THE TIRE TO SEPARATE WHILE DRIVING, CAUSING A CRASH AND SERIOUS INJURY AND/OR DEATH. I CALLED FORD TODAY WHEN I NOTICED THAT AT LEAST ONE OF MY REAR TIRES HAD DEVELOPED A CRACK (ITS IN THE 40S OUTSIDE TODAY; WAS HIGH 30S OVERNIGHT - THOUGH MY CAR IS STORED INSIDE IN A 2 CAR GARAGE, AND THEREFORE WARMER). FORD CUSTOMER SERVICE ADVISED THEY WERE POWERLESS TO DO ANYTHING AND I NEEDED TO CONTACT GOODYEAR DIRECTLY. GOODYEAR IS AWARE OF THE ISSUE (THEY ISSUED THE PSB AFTER ALL), AND ARE WILLING TO REPLACE DEFECTIVE TIRES (ON A PRORATED BASIS) - BUT THEY CONTINUE TO SELL THE TIRE!. FORD HAS WASHED THEIR HANDS OF THE ISSUE COMPLETELY AND REFUSES TO ACKNOWLEDGE THE ISSUE - STATING THEY'RE NOT AWARE OF GOODYEAR'S PUBLICALLY AVAILABLE PSB (HEARD FROM BOTH FORD CUSTOMER SERVICE AND LOCAL FORD DEALER). MANY, MANY OWNERS OF THESE CARS HAVE EXPERIENCED THE CRACKS AND REPLACED TIRES AT THEIR OWN COST (USUALLY SWITCHING TO ANOTHER BRAND). FORD NEEDS TO STOP SELLING CARS WITH THESE TIRES AND GOODYEAR NEED TO STOP PUTTING LIFE-THREATENING PRODUCT ON THE MARKET. I'M AWARE OF AT LEAST 1 INCIDENT OF A TIRE BLOWING MID-DRIVE RESULTING IN A 13/14 GT500 BEING TOTALED, AND AM HAPPY TO POINT THE NHTSA TO COUNTLESS THREADS ON ENTHUSIAST FORUM DETAILING THE ISSUE WITH PICTURES. HERE'S ONE OF MANY THREADS: HTTP://WWW.SVTPERFORMANCE.COM/FORUMS/2013-SHELBY-GT500-413/927327-WRECKED-MY-BABY.HTML. *TR

  • 11/23/2024· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

    Unexpected downshift to first while driving between 40 mph to 65 mph can lead to complete loss of cruise control, accompanied by a wrench symbol and an error code. Additionally, the speedometer fails to display a reading and may abruptly drop to first gear without any prior warning. signaling low fuel levels

  • 11/23/2015· AIR BAGS

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 25,000.

  • 11/22/2016· AIR BAGS

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONALBE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

  • 11/21/2016· AIR BAGS

    TAKATA RECALL. MY MUSTANG IS A 2013 AND SINCE MOVING FROM MINNESOTA TO FLORIDA I AM NOW IN A HIGH HUMIDITY STATE AND THE RISK HAS INCREASED SIGNIFICANTLY THAT IT MAY EXPLODE. I HAVE CONTACTED MY FORD DEALER MANY TIMES AND THEY KEEP SAYING FORD COMPANY IS NOT PROVIDING AIR BAGS IN A TIMELY MANNER. I FEEL FORD SHOULD SUPPLY A REPLACEMENT VEHICLE TO ME UNTIL MY MUSTANG CAN BE FIXED.

  • 11/14/2024· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

    2013 Mustang V6, 6R80 Automatic Transmission. Lead frame is failing, I am getting code P0720. My vin falls outside of the recall, so I have to spend $850 to get lead frame fixed. Airbag light turns on, dashes through my odometer, and car stays stuck in 5th gear until I cycle key.

  • 11/14/2016· AIR BAGS

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/13/2021· POWER TRAIN

    Randomly while driving there is the engine revs up but car does not go any faster, no reponse from the throttle, no pwower. It slams down into lower gear, at one time the rear wheels screeched. My wife was driving this time, we were in traffic and was almost rear ended. She will no longer drive the car. Sometimes the wrench light would come on when it was slamming into a different gear then go away after shutting the engine off. I had someone check for codes but none were found. On 1 occasion I took a video on my phone while driving at asready throttle and the speedometer was all over the place, up at 40 down to 20 up then down to 0. I had the spark plugs, pcv, evap purge valve, throttle body replaced and it is not fixed. the car has 49K miles. We have owned this car since new. It happens more often now but I cannot replicate it on demand.

  • 11/11/2017· AIR BAGS

    TAKATA RECALL - FORD HAS BEEN NOTIFIED ON MULTIPLE OCCASIONS OVER THE PAST 3 YEARS ABOUT THIS RECALL. FORD HAS REFUSED -OR IS UNABLE TO EFFECT THE NECESSARY REPLACEMENT OF THESE AIRBAGS. THIS VEHICLE IS UNSAFE TO DRIVE OR SELL WITHOUT WORKING AIRBAGS!!!

  • 11/09/2015· AIR BAGS

    MY CAR IS PART OF THE TAKATA AIR BAG RECALL. THE RECALL DATE WAS IN MAY OF 2015. I RECEIVED A LETTER FROM FORD IN JULY CONFIRMING THAT MY CAR WAS PART OF THE RECALL. I WAITED ABOUT TWO MONTHS AND THEN I CALLED THE DEALERSHIP ASKING IF THEY KNEW WHEN THE PART WOULD BE IN TO FIX THE ISSUE. THEY TOLD ME THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE BUT THEY WOULD CALL ME AS SOON AS IT WAS IN. I CALLED THE NATIONAL FORD CUSTOMER SERVICE LINE AND THEY INFORMED ME IT WOULD BE AT LEAST APRIL OF 2016 BEFORE THE PART WOULD BE AVAILABLE. I DON'T THINK IT'S ACCEPTABLE TO WAIT ALMOST ONE YEAR TO REPLACE AIRBAGS THAT HAVE BEEN LINKED TO SERIOUS INJURIES AND DEATHS. I UNDERSTAND THERE IS A HIGH DEMAND FOR REPLACEMENT PARTS BUT THEY COULD HAVE WENT WITH ANOTHER COMPANY TO GET A REPLACEMENT PART. I AM CONCERNED WHEN I DRIVE MY CAR NOW THAT IF SOMETHING WERE TO HAPPEN I MIGHT BE INJURED BY THE AIRBAG THAT IS SUPPOSED TO PROTECT ME.

  • 11/06/2018· AIR BAGS,VEHICLE SPEED CONTROL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE DRASTICALLY DECELERATED WITHOUT WARNING. THE CONTACT HAD TO CONSTANTLY ADJUST THE SPEED EACH TIME THE FAILURE OCCURRED. WESTWAY FORD (801 AIRPORT FWY, IRVING, TX 75062, (972) 584-9033) WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

  • 11/05/2014· SEAT BELTS,SERVICE BRAKES

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. ALSO, THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

  • 11/04/2020· STEERING

    LOSE ALL POWER STEERING JUST STARTED HAPPENING DURING COLD WEATHER DON'T KNOW IF THAT'S A COINCIDENCE OR NOT . USUALLY HAPPENS DURING PARKING LOT MANEUVER OR DURING A TURN. TURN CAR OF AND BACK ON GOES AWAY SOMETIMES (VERY ANNOYING) STEERING IS COMPLETE LOCKED UP VERY DANGEROUS.

  • 11/03/2016· AIR BAGS

    RECALL ISSUED MAY 2015. I BOUGHT THE CAR IN FEB 2016 AND DEALERSHIP DID NOT DISCLOSE RECALL NOTICE. AFTER MULTIPLE TRIES TO GET CAR FIXED, FORD KEEPS PUCHING BACK THE DATE TO GET PARTS FOR RECALL. CAR IS NOT SAFE TO DRIVE.

  • 11/03/2014· AIR BAGSCrashFire

    ON FEBRUARY 24, 2013, I WAS INVOLVED IN A "FENDER BENDER" IN MY BRAND NEW 2013 FORD MUSTANG WHERE I WAS TRAVELING APPROXIMATELY 15 MPH. ALTHOUGH THE COLLISION WAS MINOR, AND THE DAMAGE TO THE FRONT END WAS MINIMAL, THE AIRBAGS DEPLOYED. THE DRIVER'S SIDE FRONT AND SIDE PANEL AIRBAGS BOTH DEPLOYED. THE FRONT AIR BAG SEVERELY BURNED ME WHEN IT EXPLODED OUT UPON IMPACT. I HAVE PHOTOGRAPHS OF THE BURNS THAT I HAVE SUFFERED AS THE RESULT OF THE AIR BAG DEPLOYMENT, AS WELL AS THE DAMAGE TO THE CAR. BASED UPON THE SEVERITY OF THE BURNS THAT I HAVE SUFFERED IT IS APPARENT THAT THE AIRBAG IS DEFECTIVE. AFTER THE COLLISION, I WAS TRANSPORTED TO THE EMERGENCY ROOM, AND WHILE BEING TREATED THE DOCTOR INDICATED THAT MY BURNS WERE CHEMICALLY INDUCED, AND WERE NOT ABRASION TYPE BURNS FROM CONTACT WITH THE AIRBAG. I AM VERY CONCERNED THAT OTHERS MAY SUFFER THE SAME TYPE OF INJURIES. *TR

  • 11/02/2023· STEERING

    When starting the vehicle when cold, power steering assist fault appears on the gauge cluster. There is no power steering at this point. Once the vehicle is warmed up, and the engine is turned off and restarted, the problem goes away. The problem has been reproduced by an independent service center. The service center inspected the steering components and found no obvious visible fault with the components.

  • 11/02/2016· AIR BAGS

    TAKATA RECALL - NOTIFIED IN SPRING OF 2015, NOTIFIED AGAIN IN SPRING OF 2016. STILL NO RESOLUTION! CAR OWNERS EFFECTED BY THIS RECALL ARE ADVISED TO NOT DRIVE UNTIL THE ISSUE IS FIXED AS DRIVERS/PASSENGERS MAY SUFFER CRITICAL INJURIES OR LOSS OF LIFE DUE TO THE SHRAPNEL FROM AN AIR BAG DEPLOYMENT. THIS IS RIDICULOUS. WE'RE COMING UPON TWO YEARS SINCE INITIAL OFFICIAL NOTIFICATION AND THE PROBLEM WAS KNOWN BEFORE THAT. FORD HAS ONLY COMPLETED 16% OF THE REPAIRS/REPLACEMENTS. I CONTACT MY DEALERSHIP EVERY COUPLE OF MONTHS AND STILL NOTHING. SUPPOSEDLY THE LAST QUARTER OF THIS YEAR. WELL THAT'S HERE AND STILL NOTHING. IF IT EVEN HAPPENS BEFORE YEAR'S END, THIS IS NOT GOOD ENOUGH. MY LIFE AND MY LOVED ONE'S ARE ENDANGERED ON A DAILY BASIS DUE TO A FAULTY COMPONENT IN A SYSTEM THAT IS SUPPOSED TO PROTECT AND SAVE LIVES. GOVERNMENT NEEDS TO STEP IN AND SPEED THIS UP.

  • 11/01/2016· SUSPENSIONCrash

    LAST SEPTEMBER 15TH 2016THURSDAY NIGHT I WAS DRIVING MY VEHICLE ON ROAD PR2 IN QUEBRADILLAS PUERTO RICO. AROUND 50MPH. SUDDENLY THE CAR COLLAPSE IN THE LEFT FRONT END. I TRY TO PULL THE VEHICLE TO THE RIGHT WITHOUT ANY RESPONSE, I TRY TO APPLY THE BRAKES AND THE PEDAL WENT ALL THE WAY DOWN AND NO BRAKE RESPONSE. I HAD NO CONTROL OF THE VEHICLE, FINALLY THE VEHICLE STOP WHEN TOUCH THE CENTER CONCRETE WALL IN THE CENTER OF THE ROAD. THE VEHICLE HAS SERIOUS DAMAGE ON THE LEFT FRONT CORNER. AT LEAST I WALKED OUT WITH NO INJURIES. THE NEXT MORNING I CALLED FORD CUSTOMER SERVICE NUMBER AND I WAS TOLD TO TAKE THE CAR TO THE NEAREST FORD DEALER. THE CAR IS IN CABRERA HNOS IN ARECIBO, PR. THE CAR ONLY HAS 13008 MILES BUT THE 3/36 EXPIRED IN MAY 2016. THEY INSPECTED THE VEHICLE AND CONFIRM THE LEFT BALL-JOINT IS BROKEN AND CAUSE ALL THE DAMAGE. THE MANAGER ALSO SAY AN FORD SPECIALIST SHOULD EVALUATE THE VEHICLE BEFORE DO ANY REPAIRS. I WANT TO REPORT THIS DUE IS NOT NORMAL A PART LIKE THIS BREAKS IN ANY VEHICLE. THE MANAGER IN THE DEALER [XXX] KNOWS ABOUT THE CAR AND TOLD ME TO CALL FORD CUSTOMER SERVICE TO REPORT THIS EVENT. I WAS TOLD THE PART IS OUT OF WARRANTY AND ALSO TO REPORT THE INCIDENT TO MY INSURANCE COMPANY. I HOPE HEAR FROM FORD. I ALSO OWNER OF OTHER 2 FORD VEHICLES OLDER THAN THIS ONE AND I NEVER HAD ANY PROBLEMS WITH THEM. I PURCHASED A TOTAL OF 6 FORD VEHICLES IN THE LAST 25 YEARS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 10/31/2022· STEERING,LANE DEPARTURE

    My son was driving and noticed a stiffness in the steering along with an occasional intermittent “ clicking” felt while turning the wheel. While going around a sharp curve the power steering failed completely and locked the steering wheel hard left forcefully. He was able to get it off the road safely and I was following him in another vehicle so I drove it the rest of the way home with no power steering. Online I found that numerous other ford owners over all models 2010-2015 have experienced the same epas failure due to a design flaw. https://youtu.be/szHMXwcp9fo This you tube video is what lead me here. Not only is the video informative of the problem, but in the comments countless others have experienced the same nightmare experience. We have parked the car as the repair can cost $3000, but worse than that if replaced under warranty the new parts fail again within 6 months and are not covered by Ford.

  • 10/30/2015· AIR BAGS

    I RECEIVED A RECALL NOTICE ON MY MUSTANG'S AIRBAGS FIVE MONTHS AGO. FORD HAS NOW FOLLOWED UP ON THE ORIGINAL RECALL NOTICE, NOR WILL THEY FIX THE PROBLEM WHEN I TAKE IT TO A DEALERSHIP. I AM VERY MUCH WORRIED ABOUT THE SAFETY OF MY VEHICLE.

  • 10/26/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.