2013 Ford Focus BEV

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2017· POWER TRAIN

  THE TRANSMISSION HAS BEEN REPAIRED TIME AND TIME WITH NO FIX. THE RECALL FIX WAS A FAILURE AS WELL. TOOK THE TRANSMISSION IN FOR REPAIR THEY STATED THAT WAS NORMAL FOR THAT TRANSMISSION. SOMETIMES IT JETS OFF THEN OTHER TIMES IT WILL NOT GO. FORD SHOULD HAVE REPLACED MY CAR OR THAT TRANSMISSION AWHILE AGO. THE CAR IS CURRENTLY GETTING WORSE.

• 12/31/2016· ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEMFire

  AT APPROXIMATELY 2:30 AM THIS MORNING 12/31/16, OUR FORD FOCUS BURST INTO FLAMES WHILE STATIONARY IN A PARKING LOT. THANK GOD WE AND OUR 11 MONTH OLD WERE NOT IN THE CAR AT THE TIME. WE HAVE HAD THIS CAR INTO THE SHOP AT LEAST TWICE FOR TRANSMISSION PROBLEMS THEN OUR ENTIRE MULTI INFORMATION SCREEN INCLUDING RADIO QUIT WORKING, THEY REFUSED TO FIX BECAUSE WE WERE OUT OF WARRANTY. WE HAVE BARELY HAD THIS CAR FOR ONE YEAR AND HAVE HAD NOTHING BUT PROBLEMS. NOW WE HAVE NO CAR BECAUSE IT IS TOTALED FROM THE FIRE. THE POLICE BASED ON INITIAL INVESTIGATION SAID IT WAS AN ELECTRICAL FIRE. I HAVE SEEN ANOTHER 2013 FORD FOCUS CATCH FIRE IN AUSTRALIA AND OTHER PLACES. I WOULD LIKE THIS TO BE INVESTIGATED SO THIS DOES NOT HAPPEN TO OTHER PEOPLE.

• 12/31/2016· STEERING

  THE POWER STEERING STOPPED WORKING WHILE DRIVING ON A RURAL HIGHWAY AT 50 MPH AND THE STEERING BECAME VERY STIFF AND DIFFICULT TO MANEUVER THE CAR. WHEN I TRIED TO DRIVE THE CAR TO THE DEALERSHIP THE NEXT DAY THE STEERING COMPLETELY LOCKED UP AND NEEDED TO BE TOWED. THE ODOMETER WAS ONLY AT 31,870, BUT OUT OF WARRANTY. THE REPAIR BILL WAS $2500 AND TOOK 10 DAYS TO FIX.

• 12/31/2015· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  LOST POWER AFTER STOPPING AT A STOP SIGN. COULD NOT START THE CAR AGAIN AFTER SHUTTING IT OFF. AFTER SEVERAL ATTEMPTS AND SOME WAITING, IT RESTARTED, GOT AROUND THE CORNER AND DIED AGAIN. AFTER HAVING IT TOWED TO FORD AND BEING TOLD NOTHING WAS WRONG WITH IT, DROVE 2 HOURS AWAY AND ON THE RETURN TRIP THE NEXT DAY, LOST POWER ON AN ON RAMP. AGAIN, COULD NOT START THE CAR AFTER SHUTTING IT OFF. EVENTUALLY GOT STARTED AND BARELY MADE MY WAY TO THE NEXT (MOSTLY UNUSED) EXIT.

• 12/31/2013· STEERING,POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 12,552. UPDATED 02/11/2014 *BF THE CONSUMER BELIEVED THERE MAY BE A PROBLEM WITH THE TRANSMISSION AND THE TIE ROD. UPDATED 02/20/14

• 12/30/2022· POWER TRAIN

  The contact owns a 2013 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping. Additionally, the contact stated that the vehicle would fail to respond while attempting to drive from a complete stop or while shifting into gear. The transmission warning light was illuminated. The contact stated that the transmission clutch and the transmission control module (TCM) were replaced twice by the dealer; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 130,000.

• 12/30/2020· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TRANSMISSION OVERHEATING WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND PARKED THE VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT WAITED FOR FIVE MINUTES BEFORE RESTARTING THE VEHICLE, AND CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO LARRY H. MILLER SUPER FORD (1340 500 W, SALT LAKE CITY, UT 84115, (801) 783-4473) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLUTCH TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,232.

• 12/30/2019· SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

  EL VEHCULO EMPESO A JOLONEARSE EN CARRETERA Y FUE PERDIENDO LA FUERZA Y A OTRO DA YA NO AGARRO LA REVERSA Y PARA ENFRENTE VELOSIDAD QUE AGARRABA ERA A 5

• 12/30/2018· POWER TRAIN

  THIS CAR SHUDDERS WHEN STARTING FROM A STOP. ESPECIALLY BAD GOING UP AN INCLINE

• 12/30/2016· POWER TRAIN

  TRANSMISSION JERKS.,HESITATES,SLIPS REVS UP,STALLS OUT,MODULE FOR TRANSMISSION REPROGRAMMED,REPLACED,CLUTCHES REPLACED,STILL SAME PROBLEM.THEY CANNOT REPAIR,WILL SIT PARKED IN DRIVEWAY.

• 12/30/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING THE VEHICLE FROM A STOP OR WHILE IN REVERSE, THE VEHICLE SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS SERVICE PER A TECHNICAL SERVICE BULLETIN FOR THE TRANSMISSION CLUTCH FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,067. UPDATED 03/02/17*LJ *TR

• 12/30/2016· POWER TRAIN

  I HAD ALREADY BEGUN NOTICING THE SHUDDERING AND LURCHES WHEN I WAS NOTIFIED OF THE RECALL. I IMMEDIATELY BROUGHT IT TO MY LOCAL DEALERSHIP IN MAY 2015. DURING THIS FIRST VISIT THE SERVICE DEPARTMENT REPLACED THE CLUTCHES, CLUTCH ASSEMBLY, SEAL, AND FLUIDS AS ALLOWED BY THE RECALL. I BROUGHT THE VEHICLE BACK TO SERVICE IN OCTOBER 2015 AT WHICH TIME I WAS TOLD THIS PROBLEM WOULD NEVER BE FIXED, BUT THE CAR WAS 'REPAIRED PER RECALL 15B22B'. ON THE THIRD VISIT, IN DECEMBER 2015, I WAS TOLD BY THE SERVICE MAN THAT 'FORD CREATED A BAD TRANSMISSION, BUT ALL THEY COULD DO WAS RE-FLASH THE CONTROL MODULE AND THE CAR WOULD NEED TO RE-LEARN MY DRIVING HABITS'. ACCORDING TO THE SERVICE INVOICE THE VEHICLE WAS RECHECKED FOR THE TRANSMISSION SHUDDER, PASSED TEST, AND WAS REPROGRAMMED. DURING THE FOURTH VISIT IN MAY 2016, I WAS TOLD THE CAR WAS OPERATING AS DESIGNED AND THAT IF I WOULD READ MY OWNER'S MANUAL, I WOULD KNOW THAT. AT THAT TIME I ASKED TO SPEAK WITH THE SERVICE MANAGER BECAUSE OF THE WAY I WAS BEING TREATED. THE SERVICE INVOICE STATES THE 'TRANSMISSION IS PASSING TRANSMISSION OPERATIONAL TESTING CRITERIA'. I HAVE NOW BEEN TOLD THERE IS NOTHING MORE THEY CAN DO. I HAVE RESEARCHED ONLINE AND HAVE COME ACROSS THIS REASONING FOR THE PROBLEM: 'TRANSMISSION FLUID IS LEAKING SOMEPLACE INSIDE AND GETTING ON ONE OR TWO OF THE CLUTCHES, THE OILY CLUTCH IS WHAT'S CAUSING THE VEHICLE TO HAVE THE HARSH SHIFT'. I'VE ALSO READ THAT AFTER NINETEEN TECHNICAL SERVICE BULLETINS, A RECENT BULLETIN ALLOWS THE DEALERSHIP SERVICE DEPARTMENT TO OPEN THE TRANSMISSION, FIND THE AREA THAT LEAKS TRANSMISSION FLUID ON THE CLUTCH, AND FIX IT. YET I'M STILL BEING TOLD THERE IS NOTHING MORE THEY CAN DO. *TR

• 12/30/2016· FUEL SYSTEM, GASOLINE,ENGINE

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE IDLING, THE ENGINE SUDDENLY STALLED THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE WAS FAULTY WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FUEL TANK BECAME DEFORMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,364. UPDATED 05/10/17*LJ *TR

• 12/29/2018· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  WELL HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR, BUT HERE IS THE LATEST. I WAS DRIVING AND THE CAR STARTED MAKING NOISES AND THEN IT SPUTTED LIKE GOING TO DIE OUT, AND GET REALLY ROUGH DRIVING. I PARKED THE CAR GOT TO WORK, AND WHEN LEAVING IT WOULD NOT START. BATTERY IS NEW, SO NOT THAT. AFTER ABOUT 4 TRIES IT STARTED UP, THIS WAS WED. THEN FRIDAY, AND ON WAY HOME THE ENGINE LIGHT CAME ON, AS WELL AS HAD ISSUE STARTING. I JUST RECEIVED THIS LETTER TODAY, HOW ODD AND CONFIRMED THAT THERE IS A PROBLEM AND NOT MY IMAGINATION. I HAVE GRANDCHILDREN THAT I PICK UP FROM SCHOOL AND DAY CARE, AND WILL NOT SUBJECT THEM TO THIS UNSAFE CAR. ALSO,LAST WEEK THE GAS GAUGE JUST WENT TO 50 AND IT BINGED TO LET ME KNOW, I DROVE TO THE GAS STATION NEARBY, AND I ROLLED IN.. NOW SEE THAT GAUGE IS ALSO OR COULD BE WRONG..I AM BRINGING IT IN AND HOPING YOU PUT ME IN A RENTAL UNTIL THIS IS FIXED!~

• 12/29/2017· STEERING,POWER TRAIN

  (1) GOOGLE FORD TRANSMISSION SETTLEMENT. INCREDIBLY DANGEROUS PROBLEM WITH DESIGN. THAT'S THE BIGGEST PROBLEM AND ALTHOUGH I TOOK IT IN TO THE DEALER AND THEY "FIXED" IT I HAVE NO FAITH. (2) I HAD TO HAVE IT TOWED TO A DEALER THIS MORNING FOR ELECTRONIC POWER ASSIST FAILURE. LOST STEERING WHILE DRIVING. GOOGLED THAT AND FOUND OUT ABOUT THE MASSIVE PROBLEMS WITH THIS ISSUE. CONTACTED FORD AND THEY SAID VIN DOESN'T SHOW IT AS A RECALL. I'M ABSOLUTELY DISGUSTED WITH THE LEVEL OF DECEIT BY FORD.

• 12/29/2015· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE GEAR FAILED TO REVERSE THE VEHICLE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. THE FAILURES WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

• 12/29/2014· POWER TRAIN,VEHICLE SPEED CONTROL

  SINCE THE FOCUS WAS FIRST DROVE THERE HAS BEEN A SHUTTER,A NOISE COMING FROM WHAT WE THIN IS THE TRANSMISSION. WE BOUGHT THIS CAR IN NY AND TOOK IT TO THE DEALERSHIP TWICE AND TOLD US THAT THE CAR NEEDED TO BE DRIVE AND SHOULD STOP THIS AT A 1000 MI. MOVED TO AR TOOK IT TO THE DEALERSHIP THEY SAID IT WAS UNDER RECALL? THAT THE CAR NEEDED TO BE REPROGRAMMED CONCERNING DRIVETRAIN. TOOK IT BACK 2 OTHER TIMES WAS TOLD THE CAR HADN'T BEEN DRIVEN ENOUGH FOR THE PROGRAM TO TAKE EFFECT. NOW THE AUTOMOBILE HAS PROGRESSIVELY GOTTEN WORSE .IT NOW SHUTTER,DECREASES IN POWER,AND CONSIDER DANGEROUS TO DRIVE. TOOK CAR IN AGAIN TO DEALERSHIP.ALSO CONTACTED FORD CORPORATE CUSTOMER SERVICE AND INFORMED OF PROBLEM. CUSTOMER REP GAVE ME A NUMBER FOR MY CASE AND STATED MY ISSUES WILL BE ASSESSED. *TR

• 12/29/2013· ENGINE

  I WAS ON MY WAY TO WORK ON 12/23/2013 AND ON THE DASHBOARD OF MY CAR SAID ENGINE FAULT CHECK SYSTEM NOW LIGHT CAME ON AND THE CAR IMMEDIATELY SHUT DOWN ON ME ON THE EXPRESSWAY I TRIED SEVERAL TIMES CRANKING MY CAR BUT IT WOULDN'T START SO I CALL IDOT TO HELP ME THEY CAME AND TOWED ME TO THE NEAREST EXIT AFTER AN HOUR AND A HALF MY CAR STARTED UP BUT THE ENGINE SYMBOL REMAIN ON THE DASHBOARD I WAS ABLE TO DRIVE IT BACK HOME I WAITED FOR JOE RIZZO FORD TO OPEN AND THEN I TOOK MY CAR TO THEM THEY ENDED UP KEEPING MY CAR AND I HAD TO RENT ME A CAR UNTIL THE PROBLEM WAS FIX JOE RIZZO FORD SAID THEY WILL CALL ME WHEN THE PROBLEM IS FIX--> THE CAR THEY GAVE ME WAS ANOTHER FORD FOCUS 2013 AND WHAT DO YOU KNOW THE FREAKING ENGINE LIGHT CAME ON IN THE RENTAL CAR I HAD MY PERSONAL CAR FOR A YEAR NOW THERE IS NO WAY THAT I SHOULD BE HAVING ENGINE PROBLEMS OR ANYTHING ELSE WRONG WITH THIS CAR FORD REALLY NEEDS TO GET THESE PROBLEMS FIX BEFORE AN ACCIDENT HAPPEN TO SOMEONE. *TR

• 12/28/2023· POWER TRAIN

  The contact owns a 2013 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle started jerking. No warning lights were illuminated during the failure. The vehicle was taken to an independent mechanic but the mechanic stated that he would not repair the vehicle. The vehicle was then taken to a Ford dealer where it was diagnosed with a wiring failure. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the camshaft needed to be replaced. The vehicle was repaired; however, the failure persisted. The check engine warning light was then illuminated. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The manufacturer was contacted, and a case was opened. The failure mileage was 199,862.

• 12/28/2020· POWER TRAIN,STRUCTURE

  GOT IN MY CAR TO GO WORK STARTED DOWN ROAD AND THE ADA'S IT SHOWED UP ON MY DASH THAT IT WAS THE TRANS FAULT SERVICE NOW I TURNED AROUND AND COME HOME. I CALLED THE SERVICE MAN AT FORD PLACE WHERE I BOUGHT THE CAR. BEFORE THIS HAPPENED THE CAR WAS TAKING TO THEM BECAUSE THE CAR WAS NOT PULLING RIGHT THEY LOOKED AT IT AND SAID NOTHING WAS WRONG AND I CALLED THEM AND NOTHING WAS DONE IN JUNE 2019 AND NOW MY CAR IS NOT DRIVABLE NOW IT'S BEEN DOWN SINCE 12/24/2020 I CALLED THE FORD PLACE AND THEY CAN'T GET IT IN TILL 01/04/2021. THIS HAS BEEN VERY INCONVENIENT FOR NOT DO I HAVE HEALTH ISSUES,BUT MY DAUGHTER IS 81/2 MONTHS PREGNANT AND I HAVE NO WAY TO GO . I'VE ONLY HAVE HAD THIS CAR 1YEAR AND 8 MONTHS AND IT'S BEEN NOTHING BUT TROUBLE..

• 12/28/2017· STEERING

  MY POWER STEERING ASSIST MODULE WAS FAILING INTERMITTENTLY THROUGH OCTOBER/NOVEMBER 2016. FINALLY IN DECEMBER 2016 IT DECIDED TO FAIL COMPLETELY. LUCKILY I WASN'T ON THE ROAD, IT FAILED AFTER PARKING THE CAR AND HAS BEEN UNDRIVABLE EVER SINCE. I CAN START IT, ROLL IT FORWARDS AND BACK IN A STRAIGHT LINE, BUT THE STEERING IS LOCKED AND WON'T BUDGE. I HAVE A LITTLE OVER 39000 MILES ON IT AND IS JUST OUT OF WARRANTY BECAUSE OF THAT.

• 12/28/2016· POWER TRAIN,LATCHES/LOCKS/LINKAGESCrash

  I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 60MPH AND THE HOOD FLEW OPEN SHATTERING THE WINDOW.THE LATCH THAT WAS HOLDING IT DOWN CAME LOOSE AND ONE SIDE WAS NOT ATTACHED TO ANYTHING. THE TOP OF THE CAR WAS ALSO DENTED. I HAD A WINDSHIELD GUY COME TO REPAIR IT AND HE SAID THAT THIS IS THE THIRD FORD CAR THAT HE HAS SEEN THIS HAPPEN TO. ALSO I HAVE TWO PREVIOUS RECALLS ON THE CAR ONE FOR THE PASSENGER DOOR LATCH AND THE OTHER FOR THE TRANSMISSION CONTROL MODULE. THE HOOD COMING UP IS A HUGE SAFETY CONCERN AND COULD HAVE CAUSED A MAJOR ACCIDENT. ALSO THE HOOD IS BANGED UP SO NOW THAT IT WILL NOT CLOSE NORMAL. AND THE HOOD JOINTS CUT THE FRAME OF THE CAR. *TR

• 12/27/2019· POWER TRAIN

  TRANSMISSION SHUTTERING ,ROWS BACKWARDS ON A INCLINE,TRY TO MERGE IN TRAFFIC WILL NOT MOVE FAST ENOUGH VERY DANGERS ,CALLED FORD CUSTOMER SERVICE SAID IT WOULD BE COVERED ONCE I TOOK IT TO THE FORD DEALERSHIP I WAS CHARGED FOR DIAGNOSTIC THEN WAS TOLD IT WAS NOT COVERED AND SAID IT WOULD COST ME $1600 TO FIX ,DID NOT HAVE IT FIX SETTING AT HOME IN GARAGE

• 12/27/2018· POWER TRAIN

  MY CAR START SHUTTERING ON ACCERALTION AND SHIFTING FUNNY. I DID SOME ONLINE RESEARCH AND A LOT OF PEOPLE SAID THERE WAS A RECALL ON THE CLUTCH. I CALLED FORD IMMEDIATELY FOR SCHEDULE FOR THE RECALL BUT THEY TOLD ME IT'S NOT LONGER A RECALL. I WAS UNDER THE IMPRESSION THAT RECALLS WERE GOOD FOR 10 YEARS AND ALSO THOUGHT THAT FORD HAD TO NOTIFY ME YET I NEVER EVEN KNEW ABOUT THE RECALL AND NOW I CANT SEEM TO GET IT FIXED. IS THAT RIGHT?

• 12/27/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  THE VEHICLE SOUND SYSTEM, RADIO, IS MAKING A LOUD POPPING NOISE, EVEN WHEN THE RADIO IS OFF AND THE RADIO IS NOT WORKING. MY MOTHER, OWNER OF THE VEHICLE IS 79. THIS LOUD POPPING NOISE, IS STARTLING, WHICH CAUSES HER TO PANIC, WHICH IN MY OPINION IS A SAFETY FACTOR. I'VE READ ON THE INTERNET THAT THIS IS HAPPENING TO MANY FORD MODELS INCLUDING HERS. THE FORD DEALER STATES IT IS $105 JUST FOR THEM TO TROUBLE SHOOT. I'VE READ ALSO ON THE INTERNET THAT DEALERS FIX ONE COMPONENT OF THE SOUND SYSTEM, WHICH WORKS FOR A LITTLE WHILE, THEN THE ISSUE RETURNS, ONLY TO REPLACE ANOTHER COMPONENT AND ON AND ON. MY 79 YEAR OLD MOTHER DOES NOT HAVE THAT KIND OF MONEY, AND WILL BE SUCKED DRY, IF THIS HAPPENS TO HER. SO OUR DELIMA IS TO NOT DO ANYTHING BECAUSE OF MONEY, AND TAKE THE CHANCE ON HER HAVING AN ACCIDENT CAUSE OF THE STARTLEING EFFECT, WHICH TURNS INTO PANIC, AND POSSIBLE AN ACCIDENT. WE FEEL THIS IS A SAFETY ISSUE. AND WOULD APPRECIATE A RESOLUTION. ONCE AGAIN THE POPPING NOISE COMES FROM THE RADIO SYSTEM, THE RADIO DOES NOT WORK AND THE SOUND HAPPENS WHEN THE RADIO IS ON OR OFF. THIS ISSUE HAS BEEN GOING ON FOR ALMOST A MONTH.

• 12/27/2018· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT HAD BEEN WAITING FOR WEEKS FOR THE VEHICLE TO BE REPAIRED AND WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS TAKEN TO SIMMONS-ROCKWELL (7329 OLD HAMMONDSPORT RD, BATH, NY 14810, (607) 776-8100), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. PARTS DISTRIBUTION DISCONNECT.

• 12/27/2017· POWER TRAIN,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED GEARS AND THE VEHICLE ACCELERATED. THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO APPLY THE BRAKES IN ORDER TO REDUCE THE SPEED OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TINPUSHER, LLC (801 S STATE ST UNIT 10 11, BUNNELL, FL 32110) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

• 12/26/2019· FUEL/PROPULSION SYSTEM

  THE VEHICLE SUDDENLY SHUT OFF WHILE MY DAUGHTER WAS DRIVING ON A HIGHWAY AND SHE WAS UNABLE TO RESTART IT. THE MECHANIC STATES THAT IT IS A MALFUNCTION INVOLVING THE PURGE VALVE AND FUEL PUMP. DUE TO THIS MALFUNCTION, THE O2 SENSOR AND FUEL TANK NEEDS REPLACED AND THE PCM NEEDS REPROGRAMMED. THE MECHANIC STATES THIS SHOULD BE COVERED UNDER RECALL 18S32 AND 19S22 BUT FORD IS SAYING THAT MY PARTICULAR VEHICLE IS NOT COVERED UNDER THIS RECALL. WHY???

• 12/26/2013· TIRES

  TL* THE CONTACT OWNS A 2013 FORD FOCUS SE. THE VEHICLE WAS EQUIPPED WITH CONTINENTAL CONTIPRO TIRES, SIZE 215/55/R16. THE DOT NUMBER WAS CNB3WBPC0913. THE CONTACT STATED THE TIRES HAD LIMITED TRACTION AND FAIL TO GRIP THE ROAD. THE TRACTION CONTROL LIGHT ILLUMINATED DURING LIMITED CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 2/11/14*CN THE CONSUMER REPLACED THE TIRES. UPDATED 02/18/14

• 12/24/2019· POWER TRAIN

  THE VEHICLE SHAKES WHEN IT STARTS. SEAMS LIKE SOMETHING IS WRONG WITH THE TRANSMISSION. IT'S VERY TROUBLESOME IN THE SIGNAL LIGHT IN THE HIGHWAY.

• 12/24/2014· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY SHOOK AND SHUDDERED WHEN IN FIRST OR SECOND GEAR. THE VEHICLE WAS TAKEN THE DEALER, WHO DIAGNOSED THAT THE CLUTCH SHAFT SEALS NEEDED TO BE REPLACED AND THE CLUTCH NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,900. ......UPDATED 01/12/15*BF UPDATED 4/26/2016*JS UPDATED 9/11/17*CN

• 12/23/2020· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRUNK INTERMITTENTLY FAILED TO UNLOCK WHILE DEPRESSING THE UNLOCK BUTTON. THE CONTACT TOOK THE VEHICLE TO THE FORD STORE MORGAN HILL (17045 CONDIT RD, MORGAN HILL, CA 95037) WHERE HE WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V698000 (LATCHES/LOCKS/LINKAGES, STRUCTURE) AND THAT HE HAD TO PAY OUT OF POCKET FOR THE REPAIR. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

• 12/23/2013· POWER TRAIN

  MULTIPLE TIMES, OUR FORD FOCUS ELECTRIC HAS ABRUPTLY LOST POWER AND FLASHED THE MESSAGE, "STOP SAFELY NOW." IT'S HAS OCCURRED DURING RUSH HOUR COMMUTE ON A 5-LANE FREEWAY, CAUSING SERIOUS SAFETY RISKS AS WE HAVE HAD TO MAKE AN EMERGENCY STOP ON THE FREEWAY. SOMETIMES THE CAR WILL RESTART AFTER MULTIPLE ATTEMPTS AND SEVERAL TIMES WE HAVE HAD IT TOWED BACK TO THE DEALER. MOST RECENTLY THE CAR WAS IN SERVICE FOR 8 DAYS AT FRONTIER FORD IN STEVENS CREEK, THEN STALLED ON THE FREEWAY ON THE WAY HOME FROM THE DEALER -UNACCEPTABLE! WE BOUGHT THIS CAR FOR COMMUTING BUT THE RECURRING SUDDEN STOPS AND SAFETY MESSAGES HAVE TOTALLY UNDERMINED OUR CONFIDENCE IN THIS CAR. WE FEEL UNSAFE, AS THIS ISSUES CLEARLY PUTS US AND OUR CHILDREN AT GREATER RISK OF SERIOUS INJURY OR DEATH WHILE IN THIS VEHICLE. UNFORTUNATELY, THE FOCUS HAS BEEN IN THE SHOP FOR REPAIR OVER 30 DAYS DURING THE FIRST YEAR OF PURCHASE. WE DO NOT WANT TO OWN THIS LEMON ANYMORE. FORD CLEARLY DOESN'T KNOW HOW TO FIX THE ISSUE - IT'S TIME FOR A RECALL ON THIS UNSAFE VEHICLE. WHY HASN'T THE NSTB TAKEN ANY ACTION? *TR

• 12/22/2015· POWER TRAIN,ELECTRICAL SYSTEM

  2013 FORD FOCUS, BOUGHT NEW, IN SHOP FIRST WEEK OF PURCHASE. TRANSMISSION SHUTTERING AND JERKING AS I PULL OUT IN TRAFFIC. ALSO DIES WHEN IN REVERSE. BROUGHT TO DEALERSHIP AND THEY SAY ITS NORMAL. ITS NOT NORMAL TO BE OUT IN ON COMING TRAFFIC AND NOT ABLE TO MOVE AND KIDS ARE SCREAMING "GO MOM GO. WE ARE GOING TO GET HIT." NOT NORMAL. ALSO SOFTWARE PROBLEM. RADIO WON'T TURN ON, PHONE CELL PHONE WONT DO ANYTHING UNTIL I PULL OVER AND SHUT OFF ENGINE. THEN IT RESETS. THIS CAR HAS BEEN IN SHOP MANY TIMES FOR SAME ISSUES AND THEY ALWAYS SAY ITS FIXED NOW. BUT SAME ISSUES OVER AND OVER AGAIN. BEEN IN SHOP TOO MANY TIME TO COUNT. NOW CAR IS OUT OF WARRANTY AND BEGIN REPAIRED UNDER EXTENDED WARRANTY. WHEN EXTENDED WARRANTY IS OUT I WILL HAVE TO PAY OUT OF POCKET. THIS HAS BEEN BY FAR THE WORST VEHICLE IN HISTORY.

• 12/22/2015· POWER TRAIN

  SINCE PURCHASE I HAVE NOTICED A SHUTTERING OR HESITATION WITH MY TRANSMISSION. I HAVE SEARCHED ONLINE AND NOTICED MANY PEOPLE HAVE HAD THE SAME ISSUE. WHEN I PURCHASED MY CAR I ALSO BOUGHT ADDITIONAL WARRANTY, IN WHICH MY DEALERSHIP SAYS WILL COVER THE FAULTY PART IN MY TRANSMISSION. IF I DO NOT USE THE WARRANTY I RECEIVE MY MONEY BACK. I DO NOT BELIEVE I SHOULD HAVE TO PAY FOR A PART THAT MANY PEOPLE DEEM FAULTY. THE SELLING POINT AT THE DEALERSHIP WAS THE POWERSHIFT AND PART OF THE REASON I PAID THE AMOUNT I DID. I AM NOT HAPPY PEOPLE ALL OVER THE COUNTRY HAVE THIS ISSUE AND ARE EXPECTED TO PAY TO FIX IT.

• 12/22/2015· POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  I'VE HAD THE TRANSMISSION REDONE TWICE ONE AT 58K THE PROBLEM STARTED AT 31K AND AGAIN AT 86K TWO WEEKS LATER THE SAME SURGING, JOLTING, LOSS OF POWER IS STILL HAPPENING. FORD MOTOR CO. AND DEALERS ARE HORRIBLE TO DEAL WITH. FORD MOTOR CO. WON'T RESPOND THEY TAKE MESSAGES IF YOU CAN ACTUALLY TALK TO SOMEONE. THERE ARE THOUSANDS OF THESE CARS WITH THIS TRANSMISSION WHICH IS CRAP. THEY NEED TO DISCONTINUE USE BECAUSE THE FIX IS NOT A FIX. SOMEONE NEEDS TO STOP FORD FROM PRODUCING UNSAFE CARS. ANY TIME I DRIVE THIS CARE THE JOLTS START AFTER SECOND GEAR THEN IT DOESN' CHANGE GEARS CORRECTLY IT'S SLUGGISH THIS HAPPENS ON STREETS AND HIGHWAYS OR WHEN SLOWING DOWN AND ATTEMPTING TO SPEED UP IT HAS VERY LITTLE POWER AND I END UP WASTING A LOT OF GAS SO THE MPG'S AREN'T CORRECT IN RATING. VEHICLE HEALTH REPORT IN SYN IS A JOKE, IT WILL TELL YOU YOUR BREAKS ARE OK AND THEY AREN'T. IT GOES THROUGH A QUART OF OIL EVERY 6 K MILES. NOW IT'S HARD TO START I JIGGLE THE KEY AND IT SOMETIMES STARTS THERE'S A LOUD CLICKING NOISE AND ALL THE LIGHTS AND ELECTRONICS FLICKER THEN IT FINALLY STARTS. DON'T BUY ANY FOCUS! I'VE SUBMITTED A PREVIOUS COMPLAIN NOT SURE IF THIS IS EVEN BEING READ...I HAVE ALL MY SERVICE RECORDS. DON'T HAVE A SCANNER IF YOU WANT TO SEE THEM. DEALERS INITIALLY TOLD ME SEVERAL TIMES I'M NOT "GIVING IT ENOUGH GAS" EVEN THOUGH THERE WAS ALREADY A RECALL ON THE TRANSMISSION AND I HAD 30K ON THE CARE.

• 12/21/2021· EXTERIOR LIGHTING

  The system has not failed yet, but the exterior lights of this car are a safety concern to me and my family. There is no visibility at night, when it is raining, or any tough conditions on the road. With no proper illumination, the risk for an accident is higher. These exterior lights need to be replaced with better quality lights. I called the Ford dealership where I bought the car and I gave them my car pin number, and they told me there are no recalls for this vehicle regarding exterior lights.

• 12/21/2018· ELECTRICAL SYSTEM

  MY TRUCK POPS OPEN AFTER HAVE BEEN DRIVING SEVERAL MILES USUALLY 7 OR 8..WHILE I AM DRIVING...SOMETIMES IN TOWN, OTHER TIMES WHEN GOING 55 MPH..THIS HAS BEEN HAPPENING FOR PAST 6 MO, ALMOST EVERYTIME I DRIVE

• 12/21/2018· STEERING

  STEERING WAS CATCHING WHILE DRIVING AND I HAD TO PUSH HARD TO TURN THE WHEEL PAST CERTAIN POINTS AS IT GOT CAUGHT AT CERTAIN POINTS. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. THAT ISSUE STOPPED BUT THE WHEEL MAKES A GRINDING NOISE WHILE TURNING THE WHEEL AT LOW SPEEDS. I WAS TOLD THAT THE ELECTRICAL RACK AND PINION STEERING NEEDS TO BE REPLACED. THE VEHICLE AS ABOUT 93K MILES ON IT.

• 12/21/2016· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING HOME ON A VERY BUSY FREEWAY IN DALLAS THE STEERING DEFAULT WARNING CAME ON. SHORTLY THEREAFTER NUMEROUS OTHER WARNINGS DISPLAYED ON THE DASHBOARD, MY CAR IMMEDIATELY LOST ACCELERATION AND THE ENGINE DEFAULT LIGHT CAME ON CAUSING ME TO COMPLETELY STALL. I ALMOST CAUSED A MAJOR ACCIDENT BEING RUSH HOUR. I WAS TOWED TO THE DEALERSHIP WHERE THEY SAID I NEEDED A NEW BATTERY. OVER $400 LATER, 4 DAYS LATER, I PICKED CAR UP AND 5 HOURS LATER IT DID IT AGAIN. RETURNED CAR TO DEALERSHIP AND THIS TIME THEY REPORTED AN EVAP CODE. THIS HAS NOTHING TO DO WITH THE STEERING AND I KNEW THIS. I CONTACTED A FRIEND WHO IS A MASTER TECHNICIAN WHO WENT INTO THE DEALERSHIP WITH ME AND SUBSEQUENTLY I WAS NOT CHARGED THE DIAGNOSTIC CODE AGAIN. HE DISCUSSED THIS ISSUE AND THEY SAID THE STEERING WAS FINE AND UNTIL IT HAPPENS AGAIN THERE WAS NOTHING THEY COULD IDENTIFY TO FIX!! (HOWEVER, THE REPAIRS THE DEALER WANTED ME TO AGREE WITH NOW-THE EVAP CODE?- WERE JUST UNDER $2,000 AND DIDN'T ADDRESS THE STEERING CODE WARNING IN ANY WAY. FUEL TANK, LINES & PURGE VALVE? ALL IN NEED OF REPAIR 6 HOURS AFTER CAR WAS FIXED VIA A BRAND NEW BATTERY) I AM AT 103,000 MILES. I DROVE THE CAR THAT NIGHT FINE, THE NEXT DAY AND THEN AGAIN IT REPEATED THE STEERING WARNING AND SHUT DOWN WHILE IN MOTION ON A MAJOR FREEWAY THAT EVENING. FOUR TIMES LATER SINCE 11/29/16 I HAVE HAD THIS STEERING WARNING/SUBSEQUENT RESULTS OF ALMOST CRASHING. THIS IS THEE MOST UNSAFE VEHICLE BEING DRIVEN ON AMERICAN ROADS TODAY. FORD SHOULD RECALL THIS, FIX THIS STEERING ISSUE ONCE AND FOR ALL. I WILL NEVER, EVER BUY OR DRIVE A FORD CAR AGAIN. *TR

• 12/21/2015· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.

• 12/21/2015· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AND DEPRESSING THE ACCELERATOR PEDAL, ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD SHUDDER AND HESITATE TO PICK UP SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH OF THE VEHICLE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE SEPARATE OCCASIONS AFTER THE INITIAL REPAIR, TO HAVE THE SOFTWARE UPDATED; BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

• 12/20/2021· POWER TRAIN

  On the freeway and I received an error message stating to put the transmission on park on the interstate and the car shut down and almost hit several vehicles. This is very unsafe and don’t want anyone else to experience this. It was telling me to put it in park and I couldn’t shift it to park because I didn’t want the car go in a dead stop on a 5 lane freeway. And it has this bad shudder and I’ve replaced several components and find this very unsafe to drive as well as I feel like I’m going to hit a car in front of me!

• 12/20/2016· POWER TRAIN

  MY 2013 FORD FOCUS SHUDDERS, HESITATES AND SURGES WHEN SHIFTING. TODAY IT IS IN FORD'S DEALERSHIP GETTING THE FIFTH AUTO TRANS DUAL CLUTCH INSTALLED. I DO NOT FEEL SAFE WHEN ACCELERATING FROM A STOP SIGN. YESTERDAY THE CAR SHIFTED HARD 1-2 AND AGAIN SHIFTED HARD 2-3 AND THEN WOULD NOT COME OUT OF 3RD GEAR.

• 12/20/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE SHIFTED INDEPENDENTLY TO A LOWER GEAR WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO SHIFT OUT OF SECOND GEAR WHILE THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCM NEEDED TO BE REPROGRAMMED. THE PCM WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,209. UPDATED 01/31/2017*CT *CN

• 12/20/2016· POWER TRAIN

  TRANSMISSION MAKES NOISE, DELAYED ACCELERATION, HARD SHIFTS. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR SOFTWARE UPDATES BUT NO ATTEMPTS TO FIX HAVE BEEN SATISFACTORY.

• 12/19/2022· FUEL SYSTEM, GASOLINE

  The contact owns a 2013 Ford Focus. The contact stated while driving 70 MPH, the vehicle stalled with the check engine warning light illuminated. The contact stated that the fuel gauge indicated that there was fuel in the tank. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer was contacted and stated that the VIN was not included in the recall. No further assistance was performed. The manufacturer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage 100,000.

• 12/19/2022· WHEELS

  Tire lost pressure impossible to get lug nuts off . Tire dealer said all lugs nuts were defective and needed to be replaced. Couldn’t be done middle of road very dangerous 12/12 2022

• 12/19/2020· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  CAR IS LESS THAN 6 YEARS OLD, STEERING COMPLETELY FAILS IN VERY COLD WEATHER DESPITE A FULLY ELECTRIC EPAS STEERING SYSTEM (NO POWER STEERING FLUID). IN ADDITION TO THE RADIATOR AND FUEL PUMP NEEDING REPLACEMENT WITHIN THE FULL LIFESPAN OF THIS CAR, IT IS VERY UNSAFE AND NOT ROAD WORTHY.

• 12/19/2018· POWER TRAIN

  TRANSMISSION STUTTERED, JERKED UPON RECEIPT OF OWNERSHIP. NORTHGATE FORD SERVICEMAN, UPON REPORT, ASSURED ME THE CAR WAS UNDER WARRANTY. TRANSMISSION BROKE AFTER THE WARRANTY AND I WAS STUCK WITH ALL THE COST OF REPAIR PLUS RENTAL CAR UNTIL THE FOTRD FOCUS WAS REPAIRED. I WILL ACCEPT NOTHING BUT A TOTAL REIMBURSEMENT OF MY COSTS FOR REPAIR AND CAR RENTAL.