2013 Ford Fiesta

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2019· ENGINE

  THE VEHICLE WAS SHUTTERING WHEN DRIVING. THEN THE CHECK ENGINE LIGHT CAME ON AND NOW THE CAR IS SAYING TO SERVICE THE TRANSMISSION NOW. I HAVE ONLY HAD THIS CAR FOR 2 MONTHS!

• 12/31/2018· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO CLOSE AND THE DOOR AJAR INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 156,000.

• 12/31/2016· POWER TRAIN

  POWER FORD SAYS THAT THE TRANSMISSION CLUTCHES HAVE PROBLEMS. HAVE 48000 MILES AND THE TRANSMISSION WAS BAD AT 21000 MILES AND HAS GOTTEN WORSE. BUCKS WHEN YOU TAKE OFF FROM STOP AND WHEN PULLING INTO TRAFFIC ON 101 AND IT DOES NOT GO I HAVE TO PUT INTO LOW TO GET ACROSS STREET. HAVE FRIENDS THAT WILL NOT RIDE WITH ME BECAUSE THE CAR IS UNSAFE. DEALER STATES THIS IS A COMMON PROBLEM WITH THESE TRANSMISSIONS FOR A NUMBER OF YEARS. FORD SAYS A COMMON PROBLEM. DEALER SAYS CANNOT GET PARTS TO REPAIR FROM FORD.

• 12/30/2019· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE OPERATING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS WOULD NOT ILLUMINATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ROUSH FORD (5575 KEIN CIRCLE, COLUMBUS, OH) AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

• 12/29/2016· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT ANY SPEED, THERE WAS A WIND FLAPPING NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE ACCELERATED ON IT'S OWN WITH HESITATION INTERMITTENTLY. IN ADDITION, THE ENTIRE VEHICLE SHUDDERED WITHOUT WARNING. THE ISSUE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10.

• 12/29/2015· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/28/2018· STRUCTURE

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

• 12/27/2016· ELECTRICAL SYSTEM

  MY "ENGINE MALFUNCTION SERVICE NOW" LIGHT CAME ON. THE VEHICLE HAS 30,300 MILES. TOOK IT IN AND WAS TOLD THAT THE WIRES FROM THE GAS PEDAL TO THE PANEL WERE "FRAYED." THEY COULDN'T GIVE ME AN ANSWER ON HOW THIS OCCURRED BUT THAT IT WOULD COST $875.00. MY 3YR/36,000 WARRANTY IS UP. I DID TAKE IT IN FOR THE CHECK UP BEFORE WARRANTY EXPIRED AND WAS TOLD EVERYTHING WAS OK. TODAY I WAS TOLD THAT THEY WOULDN'T HAVE SEEN THIS DURING THAT INSPECTION. I HAVE NO CHOICE BUT TO GET IT FIXED BUT 30,300 MILES AND NO EXPLANATION ON HOW THE WIRES FRAYED?

• 12/27/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  OVER THE LAST 2 MONTHS, THE RADIO AND INSTRUMENT DASHBOARD HAVE BEEN FLASHING INTERMITTENTLY AND CAR LOSING POWER. BROUGHT TO FORD DEALERSHIP BUT THEY COULDN'T DUPLICATE THE PROBLEM DURING TEST DRIVE. IN ADDITION TO THE PROBLEMS LISTED EARLIER, NOW THE TCS OFF KEEPS ON FLASHING EVEN WHEN CAR IS IDLE.

• 12/26/2015· ENGINE

  FORD FIESTA (AUTOMATIC TRANSMISSION) HAS A TRANSMISSION SHUTTER WITH INITIAL TAKEOFF, AND WHEN SHIFTING GEARS.

• 12/25/2014· POWER TRAIN

  DELIVERED ON 7/8/13 DEALER: JERSEY CITY FORD. DEAR FORD, WE ARE UPSET OVER THE REPEATED PROBLEMS WITH OUR 2013 FORD FIESTA, BRAND NEW ON 7/18/2013. THE CAR HAS BEEN BUCKING, GRINDING AND ALMOST STALLING. WHEN WE CALLED TO COMPLAIN OR ASK QUESTIONS WE WERE TOLD THAT THIS WAS NORMAL. THE NEXT CALL AND VISIT FOR REPAIR WE WERE TOLD IT WAS THE NEW TRANSMISSION/ POWER SHIFT ON THE FIESTAS & FOCUS. ALSO INFORMED THERE WAS AN "OPEN RECALL" ON A PART THAT IS INVOLVED IN THE CLUTCH OF THESE NEW VEHICLES. THEY SAY IT SOUNDS/DRIVES AND FEELS LIKE A MANUAL TRANSMISSION BUT ITS GOOD ON GAS. WELL, THE PROBLEM WITH THIS IS, WE TURNED IN A 2011 FORD FOCUS SE WITH THIS SAME TRANSMISSION THAT IS IN THE 2013 CARS AND NO WAY DID WE HAVE THESE PROBLEMS. HERE ARE THE FOLLOWING TIMES WE WENT TO JC FORD REPAIR: OCT 18, 2013 - SAME DAY STATES PROBLEM WITH TRANSMISSION. MAY 2, 2014 - OIL CHANGE, COMPLAINED ABOUT TRANSMISSION BUT NOT ON DOCUMENTS. MAY 21, 2014 - LEFT CAR FOR A REBOOT OF ELECTRONICS ON THE CAR AND PICKED THE VEHICLE UP ON MAY 23, 2014. THEY ORDERED PART DUE TO "HESITATION AND SHUTTER" IN TRANSMISSION (THEY SAID IT WAS THE CLUTCH; OPEN RECALL ON A PART). MAY 28, 2014 LEFT VEHICLE AT FORD FOR REPLACEMENT OF PARTS AND REBOOT OF ELECTRONICS, PICKED VEHICLE UP ON JUNE 4, 2014. WHEN WE PICKED UP THE CAR ON JUNE 4TH, 2014, MY WIFE PULLED OUT OF THE GARAGE AND WENT 3 BLOCKS AND TURNED BACK TO THE FORD GARAGE. [XXX], THE REPAIR SECTION MANAGER CALLED THE MECHANIC THAT DID THE REPAIR AND HAD HIM TAKE A TEST DRIVE WITH HER. THE CAR SOUNDED AND RAN WORSE THAN WHEN WE BROUGHT IT IN AND HAD A NEW SOUND, THE FRONT END OR WHEELS WERE MAKING NOISE, BRAKES WERE SHAKY AND THE SAME TRANSMISSION PROBLEM SOUND WAS STILL THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/24/2014· POWER TRAIN

  I BOUGHT A NEW 2013 FIESTA IN 6/13. I HAVE BEEN HAVING PROBLEMS WITH IT SINCE 3/14. THE CAR SHAKES, SHIFTS AND LOOSES POWER WHEN TAKING OFF. THESE PROBLEMS ARE A GREAT CONCERN TO ME SINCE I HAVE 2 KIDS AND I AM AFRAID WE ARE NOT SAFE IN THIS CAR. IN ONE INSTANCE CAR LOST ALL POWER WHILE ENTERING THE FREEWAY AND I COULD HAVE BEEN EASILY REAR ENDED BY SOMEONE. IN OTHER INSTANCE THE CAR SHAKE WHILE WAITING ON A RED LIGHT AND THEN NO POWER TO TAKE OFF. THESE ARE REALLY BIG PROBLEMS THAT PUT A PERSON AT A VERY HIGH RISK FOR ACCIDENTS. I HAVE BEEN TO FORD DEALER IN PITTSBURGH CA MORE THAN 7 TIMES RELATED TO MULTIPLE PROBLEMS WITH THIS CAR AND ALL THEY DO IS PUT FLUID/OIL AND CLEAN PARTS OF THE TRANSMISSION/ CLUTCH AND HONESTLY IS VERY DISAPPOINTING. I BOUGHT A NEW CAR TO HAVE A SAFE TRANSPORTATION FOR ME AND MY KIDS AND THIS IS NOT WHAT I WAS EXPECTING. I AM ALWAYS SCARED I AM GOING TO HIT SOMEONE OR THAT I AM GOING TO GOING TO GET HIT BECAUSE THE CAR CANT TAKE OFF . *TR

• 12/23/2014· LATCHES/LOCKS/LINKAGES

  THE LATCH FOR THE REAR DOOR/HATCHBACK HAS MALFUNCTIONED, WHICH CAUSED THE REAR DOOR TO FAIL TO OPEN. UPON BRINGING TO THE DEALER FOR SERVICE, I WAS INSTRUCTED THAT THE TECHNICIANS OPENED THE DOOR BUT THAT IF I OPEN IT AGAIN, IT WILL NOT SHUT. FOR TWO MONTHS, IT HAS REMAINED AS SUCH WHILE THE LATCH IS ON BACKORDER WITH NO DATE IDENTIFIED FOR PART REPLACEMENT OR REPAIR. I AM CONCERNED ABOUT THE INTEGRITY OF THE DOOR AND WHETHER IT WILL REMAIN SHUT WHILE DRIVING. *TR

• 12/23/2014· ELECTRICAL SYSTEM

  ON THE VEHICLE THERE IS A FLAW IN LOCK OUT SAFETY SYSTEM. WHEN KEY IS IN IGNITION AND CAR RUNNING IT IS POSSIBLE TO LOCK YOUR SELF OUT. HERE'S HOW. WITH KEY IN IGNITION AND DRIVER DOOR OPEN. ENGAGE THE LOCK BUTTON FROM KEY FOB. STEP OUT SIDE VEHICLE AND CLOSE DOOR. YOU OUR NOW LOCKED OUT OF YOUR RUNNING VEHICLE. THIS HAS HAPPEN TWICE. I ACCIDENTALLY TOUCHED THE LOCK BUTTON WHILE TRYING TO ENGAGE THE TRUNK RELEASE BUTTON FROM KEY FOB. NOTE. THE ONLY WAY TO OPEN TRUNK IS FROM KEY FOB AS WELL AS ENGAGING BUTTON LOCATED OUTSIDE AS LONG AS ALL DOORS ARE UNLOCKED. THIS IS A SAFETY HAZARD IF YOUR VEHICLE IS IN WEATHER THAT COULD BE HARMFUL TO SMALL CHILDREN OR ANIMALS. *TR

• 12/22/2017· ELECTRICAL SYSTEM

  ONGOING ISSUE - KEY WAS NOT IN THE IGNITION, YOU HEAR LOUD STATIC COMING FROM RADIO/AUDIO SYSTEM. PLEASE NOTE THIS HAPPENS RANDOMLY WHILE THE CAR IS MOVING OR PARKED - KEY NOT IN IGNITION. THE RADIO NO LONGER FUNCTIONS - YOU HEAR 'CRACKING AND POPPING' REGULARLY AND SOMETIMES THE VOLUME IS STARTLING DRIVING DOWN THE ROAD AND THE AUDIO SYSTEM STARTS BLARING STATIC, YOU JUMP REACTING TO THE NOISE. THIS CAUSES DISTRACTED DRIVING WHICH IS ILLEGAL IN CALIFORNIA AND MANY OTHER STATES. THIS IS A SAFETY ISSUE. THERE ARE HUNDREDS OF COMPLAINTS ONLINE IN MANY BLOGS ABOUT THIS PRODUCT WHO ARE EXPERIENCING THE SAME PROBLEM. INTERVENTION BY NHTSA IS NEEDED BEFORE SOMEONE IS HURT IN AN ACCIDENT FROM BEING DISTRACTED BY THIS BLARING NOISE. SOME CONSUMERS CAN NOT AFFORD TO REPLACE OR REMOVE THE SYSTEMS. ADDITIONALLY DUE TO THE DESIGN OF THE SYSTEM YOU WOULD HAVE TO REPLACE IT WITH ANOTHER FORD PRODUCT SINCE THE AIR VENTS ARE ATTACHED TO THE SYSTEM. PLEASE NOTE WHILE THESE ELECTRICAL/AUDIO STATIC PROBLEMS ARE GOING ON, THE SYNC SYSTEM HASN'T BEEN FULLY OPERATIONAL EITHER. MY STATE DOES NOT ALLOW DRIVING WITH CELLPHONES SO AN UNAVAILABLE SYNC SYSTEM IS NOT ONLY A PAIN BUT PREVENTS COMPLIANCE WITH THE LAW.

• 12/22/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING NOISE NEAR THE RADIO. AT TIMES, THE RADIO FAILED TO TURN OFF. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE RADIO CONTINUED TO STAY ON AFTER THE VEHICLE WAS TURNED OFF. AN INDEPENDENT MECHANIC SUGGESTED THAT A FUSE BE DISCONNECTED, BUT THE CONTACT NEEDED A PERMANENT SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 12/19/2025· POWER TRAIN

  The contact owns a 2013 Ford Fiesta. The contact stated while driving approximately 65 MPH, there was a loud rattling sound coming from the vehicle and the vehicle experienced a loss of power and decelerated. The vehicle was driven to a nearby service station. After restarting the vehicle and shifting to drive(D), the vehicle failed to respond as needed. The vehicle was later towed to the local mechanic who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 131,000.

• 12/19/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  BOUGHT THIS CAR USED 2013 ON 12-01-2020 HAD LESS THAN 2 WEEKS AND IT COMPLETELY SHUT DOWN ON MY DAUGHTER DRIVING TO WORK, TOOK TO LOCAL DEALER THEY SAID NOTHING THEY COULD FIND, BUT THIS IS A VERY DANGEROUS THING TO HAPPEN FOR NO REASON THE CAR JUST DOWN THANK GOODNESS SHE WAS NOT ON THE HIGHWAY! AGAIN, THE DEALER THAT SOLD US THE CAR DEFENDS THAT THEY HAVE CHECKED IT OUT BUT WE ARE AFRAID GOING FORWARD THE NEXT TIME SHE WONT BE SO LUCKY WE HAVE NO WARRANTY AND THE DEALER WHO SOLD US THE CAR KEPT INSISTING WE PAY AN EXTRA 2000 FOR A WARRANTY I FEEL MAYBE THEY KNOW SOMETHING IS WRONG OR ABOUT TO BE FOR THEM TO BE SO PUSHY AGAIN, SHE WAS DRIVING TO WORK AND IT JUST SHUT DOWN LIGHTS STARTED TO FLASH AND THEN A NOISE WAS MADE, THE BRAKES WORKED STILL AND THE STEERING WHEEL WORKED BUT NOTHING ELSE

• 12/19/2019· POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  IM NOT SURE IF I HAVE SELECTED CORRECT OPTIONS. BUT ALL I KNOW IS WHEN I SLOW MY CAR AND THEY TRY TO ACCELERATE THE CAR DOES NOT SPEED UP IMMEDIATELY IT TAKE FEW MINUTES. HENCE I HAVE TO ACCELERATE MORE TO MAKE THE CAR RUNNING. THIS HAS ALWAYS BEEN AN ISSUE. QUITE DIFFICULT WHILE SWITCHING LANES ON HIGHWAYS OR TAKING TURNS. SPECIALLY DRIVING IN WINTER IS SCARY. I FIND THE CAR VERY UNPREDICTABLE. I TOOK IT TO THE SERVICING CENTRE IN TORONTO CA AT DUFFERIN FOR THE RECALL THAT WAS ISSUED AND THE ISSUE IS STILL NOT RESOLVED. AFTER INFORMING THEM THEY JUST DISREGARDED SAYING THIS IS AN ISSUE WITH ALL FORD. THINKING IM A WOMEN AND DONT UNDERSTAND MUCH OF CARS I FORGOT ABOUT IT. EVEN WHEN IT RAINS WHILE APPLYING A BRAKE IT STARTLES AND DOESN'T STOP IMMEDIATELY. THIS ISSUE WAS ALSO DISCUSSED WITH THE FORD CENTRE AT DUFFERIN ST IN TORONTO. I SOMETIMES FEAR TO DRIVE MY CAR AS I HAVE MY CHILD AND PETS ALONG WITH ME. THIS IS ONGOING THING DAILY SO CANT SPECIFY WHICH DATE EXACTLY AS WHENEVER WE DRIVE WE HAVE THIS ISSUE.

• 12/19/2019· POWER TRAIN

  FORD FIESTAS HAVE RECEIVED NUMEROUS COMPLAINTS DUE TO THE POWERSHIFT TRANSMISSION FORD INSTALLED IN THE CARS. THIS CAUSES THE CAR TO HAVE MAJOR DELAYED ACCELERATION, SPORADIC JERKING WHILE DRIVING, SHUDDERING UPON ACCELERATION. I HAVE HAD TO DROVE OFF THE ROAD MULTIPLE TIMES, INCLUDING TONIGHT ON MY WAY HOME FROM WORK, TO AVOID BEING HIT WHILE MERGING ONTO HIGHWAYS OR ROADS DUE TO THIS DELAY IN ACCELERATION AND I KNOW IT'S ONLY A MATTER OF TIME BEFORE I'M IN AN ACCIDENT. FORD REFUSES TO DO ANYTHING OTHER THAN JUST REPLACING THE TRANSMISSION WITH ANOTHER ONE THAT DOES THE SAME THING IN LESS THAN A MONTH AFTER BEING INSTALLED. DON'T WAIT FOR PEOPLE TO GET HURT OR KILLED DUE TO FORD'S NEGLACANCGE IN THEIR TERRIBLE DESIGN OF THESE VEHICLES.

• 12/18/2013· LATCHES/LOCKS/LINKAGES

  I HAVE THE S PACKAGE, SO THE DOORS CAN ONLY BE LOCKED BY KEY OR BY THE INTERIOR POWER DOOR LOCK BUTTON. IF THE DOORS ARE LOCKED BY KEY (WHICH IS HOW I USUALLY LOCK MY CAR), AND THEN THE PASSENGER DOOR IS UNLOCKED FIRST, THE INTERIOR POWER DOOR LOCK BUTTON DOES NOT OPERATE. THIS IS A SAFETY PROBLEM IN NUMEROUS WAYS: I DISCOVERED THE PROBLEM WHEN MY TEENAGE DAUGHTER WANTED TO SIT IN THE CAR WHILE I DID GROCERY SHOPPING AND COULD NOT LOCK HERSELF IN THE CAR (WHICH IS A SAFETY RULE I REQUIRE). ANOTHER PROBLEM WOULD BE IF I NEEDED TO GET INTO THE CAR QUICKLY FROM THE NEAREST SIDE IF I FELT UNSAFE, AND THEN LOCK MYSELF IN WHILE CALLING 911--CAN'T DO IT IN THIS CAR. ASIDE FROM SAFETY, THIS IS A REAL INCONVENIENCE. WHEN I REPORTED THE PROBLEM TO THE FORD DEALERSHIP WHERE I BOUGHT MY CAR AND ASKED THEM TO FIX IT, THEY SAID THEY HAD NEVER ENCOUNTERED THIS PROBLEM AND CALLED IT INTO THE FORD HOTLINE. AFTER CONSULTING WITH THE HOTLINE THEY TOLD ME THE CAR WAS DESIGNED THIS WAY, SO THERE WAS NOTHING TO FIX. THEY EVEN TRIED IT ON SEVERAL CARS IN THEIR LOT AND THEY ALL MALFUNCTIONED THE SAME WAY. I WAS NOT TOLD ABOUT THIS "DESIGN" FEATURE BEFORE I PURCHASED THE CAR--AND, BELIEVE ME, IT WOULD HAVE BEEN A DEAL-BREAKER--BUT FORD WILL NOT ADMIT THAT IT IS A DESIGN FLAW. *TR

• 12/18/2013· POWER TRAIN

  WHEN CHANGING LANES, WHICH REQUIRED ME TO ACCELERATE WHILE MERGING INTO FASTER-MOVING TRAFFIC, THE CAR'S TRANSMISSION MADE A LOT OF NOISE AND THE RPM'S WERE HIGH, BUT THE CAR DID NOT ACCELERATE (THIS OCCURRED TWICE IN ONE DAY). ONCOMING TRAFFIC CAME CLOSE TO HITTING ME, AND IT WAS FRIGHTENING. *TR

• 12/18/2013· POWER TRAIN

  LOUD, CLUNKING NOISE AND FEEL WHILE BRAKING PULLING INTO PARKING SPOTS. IT FELT LIKE THE FRONT END WAS GOING TO FALL OUT. *TR

• 12/18/2013· POWER TRAIN

  TWO PROBLEMS: 1) WHEN TRYING TO ACCELERATE GENTLY FROM A STOP (AS IN A 4-WAY STOP SITUATION) THE VEHICLE ENGAGES VIOLENTLY AND SURGES FORWARD. I HAVE TO REACT QUICKLY IN THIS SITUATION AND SLAM ON THE BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. 2) WHEN TRYING TO ACCELERATE TO MERGE INTO TRAFFIC, THE CAR REVS (TRANSMISSION MAKES A LOT OF NOISE) BUT DOES NOT ACCELERATE. I HAVE HAD DANGEROUS SITUATIONS WHEN I COULD NOT ACCELERATE AND CARS WERE COMING UP ON ME QUICKLY. *TR

• 12/17/2021· STRUCTURE

  The contact owns a 2013 Ford Fiesta. The contact stated that his vehicle was under recall NHTSA Campaign Number: 15V246000 (LATCHES/LOCKS/LINKAGES). The contact stated that he went to get his vehicle repaired and was advised that there were no programs in place for the recall and that they will not repair his vehicle until it was known for a fact that Ford will reimburse the dealer. The contact stated it had been a long period of time that he had been waiting to get his vehicle repaired due to recall. The failure mileage was unknown

• 12/16/2014· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS SHUDDERING AND FAILED TO ACCELERATE OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COMPUTER SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE ACCELERATION FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

• 12/14/2015· POWER TRAIN

  I TOOK MY 2013 FORD FIESTA IN TO GET THE OIL CHANGED AND TO DETERMINE WHY THE CAR WAS MAKING A GRINDING/SHUTTER/TUGGING NOISE/FEELING ON FEBRUARY 16, 2015 TO RANDALL REED'S PRESTIGE FORD, 3601 SOUTH SHILOH ROAD, GARLAND, TX 75041. I WAS INFORMED THERE WAS A RECALL ON THE CLUTCH AND THAT IT WOULD BE REPLACED FREE OF CHARGE. PRESTIGE FORD DID THE WORK ON MARCH 6, 2015 AND REPLACED THE CLUTCH. A WEEK LATER THE CAR WAS STILL MAKING THE GRINDING/SHUTTER/TUGGING FEELING . I RETURNED TO PRESTIGE FORD AND THE CLUTCH WAS ON BACK ORDER. PRESTIGE FORD REPLACED THE CLUTCH A SECOND TIME ON MAY 14, 2015. 5 STAR FORD HAS REPLACED THE CLUTCH A THIRD TIME ON DEC. 14, 2015 AND IT IS STILL MAKING THE GRINDING NOISE AND THEY FAILED TO PUT WATER IN THE COOLING RESERVOIR AND THE CHECK ENGINE COOLANT LIGHT IS ON.

• 12/14/2015· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THE TRANSMISSION FAILED. WHILE, AT A COMPLETE STOP THE TRANSMISSION JERKED VIOLENTLY, CAUSING THE VEHICLE TO ENGAGE ACCELERATION SLOWLY AND SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE TRANSMISSION TWICE. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

• 12/14/2012· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH UPHILL, THE BRAKE WAS DEPRESSED WHEN SUDDENLY THE VEHICLE ROLLED BACKWARD. THE VEHICLE WAS TAKEN TO THREE AUTHORIZED DEALERS WHO ALL ADVISED THE CONTACT THAT THE MANUAL TRANSMISSION WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE VIN WAS UNAVAILABLE.

• 12/13/2021· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  The contact's girlfriend owns a 2013 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the headlights were inoperable. Upon inspection, the contact noticed that there was corrosion on both headlight relays after opening the fuse box. The vehicle was taken to the dealer and diagnosed with headlight relay corrosion. The headlight relays needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 53,000.

• 12/11/2025· POWER TRAIN,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  My car has 74,000 actual miles and the transmission is acting up kicking out of gear and loosing coummcation with the tcm and a sensor comes on about bad clutch pack

• 12/11/2015· POWER TRAIN

  HESITATES, GRINDS, SHUTTERS, LURCHES WHEN EXCELLERATING FROM A STOP OR SLOW SPEED. IT ALSO ROLLS BACK FROM A LEVEL STOP SOMETIMES WHEN YOU SWITH YOUR FOOT FROM BRAKE TO GAS. IT HAS BEEN TO THE SHOP AT LEAST TWICE BUT CONTINUES THE SAME THINGS. THE EXPLANATION IS THAT AFTER ITS WORKED ON IT RESETS AND HAS TO LEARN HOW TO SHIFT AS TRANSMISSION AGAIN.

• 12/11/2015· POWER TRAIN

  THE TRANSMISSION STUTTERS, GRINDS, SLOW TO ENGAGE CAN ALSO POP INTO GEAR HARD WHEN EXCELLERATING OR HESTITATES WHEN EXCELLERATING. IT ALSO ALLOWS THE CAR TO ROLL BACKWARDS WHEN STATIONARY. TWO TIMES IN THE SHOP AND THE EXPLANATION IS NEEDS NEW PARTS, THEN HAS TO LEARN HOW TO BE A TRANSMISSIONJ AGAIN. WHAT??? IT HAS ONLY 14K MILE ON IT.

• 12/10/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  DOOR LOCK CAN BE A SAFETY ISSUE FOR MANY. ONLY 1 LOCK TO 4 DOORS THAT LOCK/UNLOCK BUTTON IS IN DASHBOARD JUST BEFORE THE RADIO. VEHICLE WAS PARKED. KEY WAS NOT ON IGNITION I GOT IN VEHICLE SHUT THE DOOR AND LOCKED IT. I MISPLACED MY KEYS INSIDE CAR I TRIED GETTING OUT BY PRESSING UNLOCK.WHILE THE IGNITION WAS OFF AND VEHICLE DID NOT UNLOCK NO SOUND NOTHIN. I PANICKED NONE OF THE DOOR WOULDN'T OPEN UNTIL I FOUND KEY AND TURNED IGNITION TO OPEN DOORS. SOMETIMES IT DOES OPEN BUT I CAN'T IMAGINE IF MY CHILD WOULD GET STUCK IN THE CAR FOR NOT HAVING DOOR LOCKS

• 12/10/2019· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING LOW SPEEDS, THE REAR DRIVER'S DOOR OPENED, THE "LEFT DOOR OPEN" MESSAGE WAS DISPLAYED, AND A BEEPING NOISE WAS DETECTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BANNER FORD (6300 FRONTAGE RD, MONROE, LA 71202, (318) 388-3300) WHERE IT WAS DIAGNOSED THAT THE LATCH WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15B246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 92,393.*DT *DL

• 12/09/2023· POWER TRAIN,ELECTRICAL SYSTEM

  we broke down in hopskinville kentucky at a gas station. had problems with going into drive and reverse. not wanting to shift. got it going on highway. wouldnt shift into gears lost of power. engine roars loudly and has difficulty shifting to higher gears when we attempt to accelerate. It feels like gears ears slipping or catching when speeding up or slowing down.Unpredictable shifting Trouble shifting into higher gear Trouble downshifting Getting stuck in the same gear. yes it has cause it would not shift and be stuck in the road.. took it to lovegreens in kirksville MO back at home. been nothing but issues and problems. they have lied to us and the ford customer service. they never ran a test on my vehicle they told ford that they havent done a test cause i was trying to get a loaner vehicle,. it has not been inspected. none of the lights came on until we experence the breakdown in kentucky. made it to athens alabama then had it trailered back to kirksville mo due to it almost causins a wreck. lovegreens said they have fixed the recall of the tcm but it was never fixed. i asked ford if i can get a diagnostic test if i can take it to another dealership for the recall... they would not honor it due to lovegreens claiming they fixed the tcm. 2 weeks later i went to pick the vehicle up it was stuck in first gear and it would not shift out of 1st gear. put it in L and then back to drive still would not shift gears. i decided to park it and i havent drove it since.

• 12/09/2014· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE RPMS INCREASED. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 01/28/15*LJ UPDATED 9/8/2017*CN

• 12/07/2015· POWER TRAIN,UNKNOWN OR OTHER

  I INITALLY LEASED, AND THEN PURCHASED, A 2013 FORD FIESTA. I HAVE BEEN THE ONLY DRIVER OF THE VEHICLE. I HAVE HAD A THE TRANSMISSION PIECES REPLACED ONCE AND THE VEHICLE IS BACK IN THE SHOP FOR THE SECOND TIME. I DON'T UNDERSTAND HOW THERE CAN BE SO MANY RECALLS RELATED TO THE TRANSMISSION BUT NO RECALL OF THE CAR ITSELF. IT LURCHES FORWARD, WILL NOT SHIFT INTO GEAR FROM A COMPLETE STOP OR ALMOST STOPPED CAR. I'VE HAD MANY NEAR MISSES AND FEEL INCREDIBLY UNSAFE DRIVING THE VEHICLE. THE CAR ONLY DROVE FOR A FEW THOUSAND MILES BEFORE THE PROBLEMS CREPT BACK UP, POSSIBLY EVEN WORSE THAN BEFORE.

• 12/07/2015· POWER TRAIN

  HAVE TAKEN THE 2013 FIESTA INTO THE DEALERSHIP 3 DIFFERENT TIMES FOR LACK OF POWER, NOT ACCELERATING, SLUGGISH FEEL BETWEEN GEARS SHIFTING. EACH TIME IT HAS EITHER BEEN REPROGRAMMED OR I WAS TOLD NO PROBLEM COULD BE FOUND! IT IS SCHEDULED FOR REPAIR THURSDAY, DECEMBER 10, 2015, WE ARE TAKING IT IN BECAUSE THIS LAST TIME THE CAR NEARLY STALLED ON MY DAUGHTER AS SHE TRIED TO GO AROUND A VEHICLE ON THE INTERSTATE, AND SHE WAS AT FULL SPEED BUT TRIED ACCELERATING. THIS WILL BE 4 TIMES IN TWO YEARS. THE VEHICLE JERKS OR STOPS . VEHICLE HAS ALWAYS BEEN IN MOTION, ALL THE TIME ON CITY STREETS AND HIGHWAY ALSO WHEN TURNING

• 12/07/2014· POWER TRAIN,ENGINE

  I HAD JUST BOUGHT THIS CAR FOUR DAYS PRIOR TO THE INCIDENT. I WAS ACCELERATING FROM A STOPPED POSITION (STOP LIGHT). IT SEEMED AS THOUGH MY CAR *SKIPPED* AND *JERKED* A LITTLE IN ORDER TO GAIN MOMENTUM. THEN, WHEN I TURNED A CORNER, I HEARD A SLIGHT RATTLING/GRINDING NOISE COMING FROM UNDERNEATH THE HOOD, ESPECIALLY ON THE LEFT SIDE. I CALLED THE DEALER'S ([XXX] IN ALEXANDRIA, KY) SERVICE DEPT TO REPORT THE PROBLEM AND SCHEDULE AN APPOINTMENT. I WAS TOLD THAT THEY'RE SO BACKED UP, THE FIRST AVAILABLE APPOINTMENT IS ON 2/18/15. THE LADY I SPOKE TO MENTIONED THAT MY CAR IS PART OF A RECALL, AND THAT THE CLUTCH ASSEMBLY NEEDS TO BE REPLACED. SHE SAID SOMETHING ABOUT THE MANUFACTURER BEING UNABLE TO BUILD THE PARTS FAST ENOUGH. I'VE NOW HAD THE CAR TEN DAYS. ON THE EIGHTH DAY, THE *SERVICE ENGINE* LIGHT CAME ON AND HAS NOT TURNED OFF. BECAUSE OF THIS, THE DEALER HAS GIVEN ME AN APPOINTMENT ON 12/10/15 TO HAVE IT CHECKED OUT. ONE OF THE SALESMEN THAT I INTERACTED WITH ON THE EVENING OF THE SALE, SAID IT'S PROBABLY RELATED TO THE TRANSMISSION PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/06/2016· POWER TRAIN

  THIS IS AT LEAST THE 3RD TIME THE VEHICLE HAS BEEN INTO THE DEALER FOR TRANSMISSION ISSUES. I HAVE ADDRESSED THE ISSUE WITH PHIL LONG FORD AS WELL AS THE FORD MOTOR COMPANY. THE CLUTCH WAS REPLACED LAST YEAR. AT FIRST PHIL LONG FORD TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. THEN THEY SAID THE TRANSMISION NEEDED TO BE REPLACED WHICH THEY DID, AFTERWORDS I DROVE THE CAR AND IT CONTINUES TO JERK, SHUDDER, AND SPUTTER THROUGH GEARS AFTER A STOP OR AT LOW SPEEDS. THIS SEEMS TO HAPPEN ON HILLS. THE CAR HESITATES TO PICK UP SPEED AND THEN IT FEELS LIKE IT CATCHS THEN I GET JERKED BACK AS THE CAR JUMPS FORWARD. IT VARRIES DAY TO DAY SOME DAYS THE CAR RUNS SMOOTHER THAN OTHERS, THERE IS NO RHYME OR REASON. OUT SIDE TEMPERATURE DOES NOT SEEM TO MAKE A DIFFERENCE, HOWEVER WHEN THE CAR WARMS UP IT BECOMES MORE NOTICEABLE. PHIL LONG FORD TOOK THE CAR FOR A TEST DRIVE AND TOLD ME IT WAS NORMAL AND I WOULD HAVE TO DRIVE IT FOR AT LEAST 1000 MILES TO HAVE THE CAR 'LEARN' HOW I DRIVE. THEY SAID FORD MOTOR COMPANY WILL NOT ALLOW THEM TO DO ANYTHING UNTIL AFTER THIS HAS BEEN COMPLETED. THE CAR HAS JUMPED INTO GEAR AND ALMOST HIT THE CAR IN FRONT OF ME AT A STOPLIGHT.

• 12/06/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ATTEMPTING TO SHIFT THE VEHICLE, A TRANSMISSION ERROR MESSAGE ILLUMINATED. THE VEHICLE BEGAN TO JERK FORWARD. THE DEALER DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WAS PERSISTENT. THE CONTACT ALSO MENTIONED THAT SEVERAL DIFFERENT REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS NOT AVAILABLE.

• 12/06/2015· POWER TRAIN

  AUTOMATIC TRANSMISSION SLIPS AND DOES NOT SHIFT SMOOTHLY. THE FORD DEALERSHIP HAS WORKED ON IT TWICE WITHOUT REPAIRING IT. IT IS IN FOR A THIRD TIME AND THE PLAN IS TO REPLACE THE SAME PART THEY REPLACED LAST TIME. THE PROBLEM BEGAN AT 10,000 MILES AND REOCCURS EVERY 10,000 MILES. THOUGH THE CAR REMAINS UNDER WARRANTY, THIS IS A DANGEROUS SITUATIONS THAT NEEDS TO BE CORRECTED BY FORD IMMEDIATELY BEFORE SOME ONE GETS KILLED.

• 12/06/2014· STRUCTURE,LATCHES/LOCKS/LINKAGES

  FRONT PASSENGER DOOR LATCH BROKE INTERNALLY. THE DOOR WILL NO LONGER LATCH. IT WAS NOT ABUSED JUST CLOSED NORMALLY. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST WAS THE PASSENGER REAR DOOR ABOUT 2/3 MONTHS PREVIOUS. *TR

• 12/04/2016· POWER TRAIN

  TRANSMISSION MADE DISTRACTING GRINDING NOISES AND DANGEROUS LUNGING LURCHING UNSTEADY INTERMITTENT MOVEMENTS DURING CITY DRIVING. *TR

• 12/03/2014· LATCHES/LOCKS/LINKAGES

  THE REAR PASSENGER DOOR LATCH ASSEMBLY FAILED. THE DOOR WILL NOT CLOSE OR LOCK. *JS

• 12/02/2014· POWER TRAIN,VEHICLE SPEED CONTROL

  SLUGGISH ACCELERATION, SPUTTERING, HARD SHIFTING UPON ACCELERATING FROM STOP (LOWER GEARS). DAY AFTER PURCHASE OF VEHICLE RETURNED TO DEALERSHIP AND/OR SERVICE DEPT. SERVICE NOT AVAILABLE - SPOKE TO SALES WHO ADVISED THIS IS NORMAL DUE TO TYPE OF CLUTCH SYSTEM. WAS ADVISED NO SERVICE COULD/WOULD BE ATTEMPTED. DEALER SUGGESTED ALTERING STYLE OF DRIVING... PROBLEM HAS PERSISTED AND I HAVE TAKEN VEHICLE IN SEVERAL TIMES, EACH TIME BEING TOLD THE SAME THING (WITH NO DIAG OR WRITE UP BEING DONE). ON 11/24/14 WHILE TRAVELING OVER 350 MILES IN OPEN DESERT, PROBLEM ESCALATED TO ALL GEARS AND VEHICLE WOULD NOT ACCELERATE OR DECELERATE PROPERLY WITHOUT LURCHING, JERKING, SHUDDERING, ETC. TOOK TO SERVICE AT DEALERSHIP OUT OF HOME STATE AND WAS ADVISED, PRIOR TO INSPECTION, CLUTCH WOULD NEED TO BE REPLACED AS SAME YEAR, MAKE, AND MODEL COMING IN DAILY. CONFIRMED WITH INSPECTION CLUTCH WAS FAULTY. PARTS ON BACKORDER AT LEAST 3 WEEKS AND WOULD NOT ORDER ON MY BEHALF AS WOULD NOT BE IN THAT LOCATION TO HAVE WORK DONE THERE. CONTACTED PURCHASE DEALERSHIP AND CONFIRMED BACKORDER. REQUESTED PARTS BE ORDERED BUT WAS ADVISED THEY WOULD NOT ORDER UNTIL VEH INSPECTED BY THEM (2 WEEKS OUT AS OUT OF STATE) AND THEN 3 WEEKS AT LEAST FOR PARTS. I CONSIDER THIS A SAFETY ISSUE AS LURCHING, JERKING, ETC CAUSES VEH TO BECOME UNMANAGEABLE AS WELL AS EFFECTING ACCELERATION AND STOPPING TIMES. *JS

• 12/02/2014· POWER TRAIN,ENGINE

  JERKING, SHUDDERING, LOSS OF POWER ON ACCELERATION. WAS ALMOST BEEN REAR ENDED BECAUSE OF THIS. THIS IS A RECURRING ISSUE. RECEIVED RECALL FROM FORD FOR TRANSMISSION. TOOK CAR IN TO DEALERSHIP AND WAS TOLD THEY FOUND NO PROBLEM OR ISSUE WITH MY CAR. CAR CONTINUES TO BE A CONCERN BECAUSE OF THE JERKING, STUTTERING AND LOSS OF POWER ON ACCELERATION. *JS

• 11/30/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  COMPLAINT - Request Ford Dealer to honor recall -to add me on waiting list Airport Ford service personal not helpful and abrupt TCM transmission RECALL 14M02 2013 fiesta it has 57000 miles

• 11/29/2014· STRUCTURE

  THE PASSENGER DOOR WILL NOT CLOSE. *TR