2013 Dodge Durango

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· ENGINE

  Please see attached, and advise if you need additional information. As you will see, I've tried to contact someone on multiple occasions in regards to this issue. And as of yet, I have had NO response.

• 12/31/2018· SEATS

  HEADREST DEPLOYED WITHOUT IMPACT TO VEHICLE. HEADREST DAMAGED AS A RESULT. NOT ABLE TO RESET DUE TO DAMAGE CAUSED. IN NEED OF REPLACEMENT. VEHICLE WAS STATIONARY AND NOT RUNNING AT THE TIME OF DEPLOYMENT.

• 12/31/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

• 12/30/2017· STEERING,ELECTRICAL SYSTEM,ENGINE

  WITHIN ABOUT THE LAST 6 WEEKS MY SUV HAS BEEN STALLING WHILE DRIVING IN HEAVY TRAFFIC AREAS WHICH IS HIGHLY DANGEROUS & I LOSE ALL CONTROL OF MY VEHICLE I HAVE CONTACTED THE DODGE DEALERSHIP WHERE I PURCHASED THIS VEHICLE FROM & THEY ARE DOING THE BARE MINIMUM TO CORRECT THIS ISSUE!!!! KNOWING MY VEHICLE HAS ACTIVE RECALLS!!!

• 12/30/2014· ELECTRICAL SYSTEM,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/29/2017· ENGINEFire

  ON 12/24/2017 I STARTED MY DURANGO TO LET IT WARM UP BEFORE LEAVING MY HOUSE, REMOTE START WAS USED. IT WAS MAKING A FUNNY NOISE SO I TURNED IT OFF AND THEN TURNED IT BACK ON. AT THIS TIME I SAW SMOKE WAS COMING FROM THE ENGINE. UPON INSPECTION I NOTICED SMOKE FROM THE ALTERNATOR AND HAD TO PUT WATER ON IT. I TOOK MY DURANGO ON 12/26/2017 TO DWAYNE LANE'S CHRYSLER AND JEEP AT 10515 EVERGREEN WAY, EVERETT, WA 98204. THEY SAID THIS IS RELATED TO RECALL T36 AND THERE WAS NO KNOWN FIX. I UNDERSTAND IF THE ALTERNATOR WAS STILL FINE THEY COULD DO NOTHING. HOWEVER SINCE IT WAS CLEARLY FAULTY AFTER RUNNING THEIR TESTS THEY SAID I WOULD HAVE TO PAY OUT OF POCKET NEARLY $1200 DOLLARS AND THEN GET REIMBURSED AFTER 90 DAYS. I CALLED DODGE CUSTOMER SERVICE AND WORKED WITH SOMEONE TO GET APPROVAL FOR THE DEALERSHIP TO GET PAID. I WAS TOLD BY THE DEALERSHIP THEY WERE UNABLE TO GET THIS APPROVED DUE TO MULTIPLE REASONS (MANAGERS ON VACATION/SYSTEM NOT SETUP TO DO SO). AT THIS POINT I WAS LOOKING AT EITHER NOT HAVING A VEHICLE OR MAKING THE $1200 PAYMENT. I CHECKED AT ANOTHER DEALERSHIP AND THEY SAID THEY HAVE DEALT WITH THIS EXACT ISSUE, AND COULD GET IT COVERED. MY CALLS TO DODGE MUST HAVE WORKED BECAUSE THE FIRST DEALERSHIP GOT APPROVAL TO REPLACE WITH ANOTHER ALTERNATOR THAT MIND YOU MIGHT HAVE THE SAME ISSUES. I PICKED UP MY DURANGO 12/27 AND AFTER DRIVING FOR 15 MINUTES THE BATTERY LIGHT CAME ON. I DROVE IT TO THE NEW DEALERSHIP TO HAVE THEM LOOK AT IT AND THEY SAID YES SOME BATTERIES HAVE DIED DUE TO THE BAD ALTERNATORS. THEY SAID DODGE IS NOT COVERING THIS SO $200 DOLLARS OUT OF POCKET. AFTER DRIVING MY DURANGO IT NOW HAS THE BATTERY LIGHT ON AGAIN. NOW THEY ARE SAYING IT IS THE PCM MODULE THAT HAS GONE OUT AND THIS MAY NOT BE COVERED AS WELL. CURRENTLY IT IS 12/29 AND I STILL DO NOT HAVE MY DURANGO.

• 12/26/2019· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL PUMP) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2018. THE CONTACT SPOKE WITH AN UNKNOWN CHRYSLER DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/26/2018· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  IN NOVEMBER 17, 2016 A RECALL CAMPAIGN 15V-115 WAS ISSUED. MY DURANGO WAS SERVICED BY DEALER DUE TO THIS RECALL. RECENTLY I TOOK THE VEHICLE TO THE TRIANGLE DEALERS IN PUERTO RICO, WITH THE SAME ISSUE. THEY WANTED TO CHANGE THE FUEL PUMP, BECAUSE THIS WAS THE DIAGNOSTIC OF THE MECHANIC. I DID NOT AGREED WITH THE DIAGNOSTIC BECAUSE I HAD ALREADY VERIFIED THAT WHEN I MOVED THE CABLES OF THE RELAY THEY INSTALLED, THE VEHICLE TURNED ON AGAIN. I PICKED UP MY DURANGO AT THE DEALER ON THE DECEMBER 24, 2018. NOW THE DURANGO HAS THE SAME PROBLEM, IT ACTUALLY STALLED WILL DRIVING ALMOST CAUSING ME TO HAVE AN ACCIDENT ON THE 25TH. MY COMPLAIN IS THE THE RELAY INSTALLED IN THESE VEHICLES ARE NOT THE SOLUTION. I'VE RESEARCH OTHER VEHICLES OWNER WHO HAVE HAD THE SAME PROBLEM OCCURRING OVER TIME AGAIN, AS I AM RIGHT NOW.

• 12/26/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED STATE INSPECTION BECAUSE THE AIR BAG COIL WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO WHITE MOTORS INC. (175 OLD FARM RD, ROANOKE RAPIDS, NC 27870) WHERE IT WAS DIAGNOSED THAT THE AIR BAG COIL WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,435.

• 12/26/2014· SERVICE BRAKES

  MY CHRYSLER DEALER HAS FAILED TO REPLACE CHRYSLER'S RECALLED BRAKE BOOSTER AND SHIELD WITHIN A REASONABLE AMOUNT OF TIME. I TOOK MY 2013 DODGE DURANGO TO THE PREMIER CHRYSLERJEEP DODGE RAM OF TRACY, CALIFORNIA BACK IN JUNE 2014; THEY TESTED THE CAR AND SAID THEY WOULD CONTACT ME WHEN THE REPLACEMENT BRAKE BOOSTER AND SHIELD WERE IN STOCK. I'VE CALLED TWICE SINCE THEN AND WAS TOLD THAT PARTS ARE STILL NOT IN STOCK. I FEEL THIS IS AN UNREASONABLE WAIT FOR A RECALL THAT POSES A THREAT TO THE SAFETY OF ME AND MY FAMILY. *TR

• 12/26/2014· ELECTRICAL SYSTEM,SERVICE BRAKES

  PURCHASED VEHICLE IN NOV 2013. RECEIVED RECALL FOR BRAKE BOOSTER IN MAY 2014 (P14/NHTSA 14V-154). CALLED AND SCHEDULED AN APPOINTMENT. DEALERSHIP SAID THAT THEY WOULD CALL WHEN THE PART WAS RECEIVED. NO CALL TO DATE. RECEIVED SECOND RECALL NOTICE VIA MAIL ON 12/26/14. CALLED DEALERSHIP AND THEY STATED THAT THE PARTS WERE NOT COMING IN VERY QUICKLY. RECOMMENDED I FILE THIS COMPLAINT WITH THE NHTSA. ALSO STATED THAT THEY WERE DOING THE SECOND RECALL FOR SUN VISOR WIRING, RECEIVED IN AUG 2014, IN CONJUNCTION WITH THE BRAKE BOOSTER, WHEN/IF THE PARTS ARRIVE. (P36/NHTSA 14V-391). THIS REPORT IS FILED TO COMPLY WITH THE DIRECTIONS OF THE RECALL THAT STATE "IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THE DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY SUBMIT A WRITTEN COMPLAINT TO THE ADMINISTRATOR".

• 12/24/2024· AIR BAGS

  Passenger headrest airbag deployed while car was stationary in garage. My daughter was hit sharply by deployed airbag. Has not yet been inspected, but is available for inspection. No warning this would happen.

• 12/24/2021· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  Crank wont start engine light etc sign and abs and crank forever then start then cut off within 5-10 secs with high rpm

• 12/24/2019· AIR BAGS

  HEADREST AIRBAG DEPLOYED WHILE DRIVING BUT WAS NOT DUE TO AN IMPACT.

• 12/23/2025· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  While driving the vehicle occasionally stalls without a check engine light or codes showing up

• 12/22/2020· SEATS

  THE FRONT DRIVER SIDE HEADREST DEPLOYED WHILE DRIVING DOWN THE ROAD AT 45MPH

• 12/22/2019· UNKNOWN OR OTHER,ENGINE

  IN SEPTEMBER 2019 AFTER MY CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS IDLING ERRATICALLY, I TOOK MY 2013 DODGE DURANGO INTO A REPAIR SHOP WHERE I WAS TOLD A FUEL INJECTOR NEEDED TO BE REPLACED. AT THE TIME I ASKED IF THEY ALL NEEDED TO BE REPLACED AND WAS TOLD NOT NECESSARILY THAT THEY COULD LAST FOR SEVERAL YEARS BEFORE NEEDING TO BE REPLACED. IN DECEMBER 2019, AFTER EXPERIENCING SOME OF THE SAME SYMPTOMS I TOOK MY DURANGO BACK TO THE REPAIR SHOP AND WAS TOLD ONE MORE FUEL INJECTOR NEEDED TO BE REPLACED AND, THIS TIME THE SHOP RECOMMENDED THAT I REPLACE THE OTHER FIVE (5) INJECTORS. I AGREED TO HAVE THEM REPLACE ALL FIVE SINCE IT APPEARED THAT ALL OF THEM MAY MALFUNCTION OVER THE NEXT SEVERAL MONTHS. THE DAY AFTER I HAD THE FIVE REPLACED, MY CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT BACK TO THE REPAIR SHOP AGAIN WHERE THEY TOLD ME IT THAT THE CHECK ENGINE LIGHT WAS NOT REPLACED TO THE FUEL INJECTORS AND WAS MOST LIKELY SOME OTHER MINOR ISSUE. A FRIEND OF MY WHO ALSO HAD A 2013 DODGE DURANGO HAD THE SAME ISSUE AND WAS REIMBURSED FOR THE REPAIR.

• 12/22/2018· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER

  ESTABA PARADO CON EL MOTOR ENCENDIDO Y EL ALTERNADOR EMPEZ A ARDERSE Y PROBOCO PROBLEMAS ELECTRICOS

• 12/22/2014· VISIBILITY

  WE WERE TRAVELING ON THE HIGHWAY WHEN WE HEARD A POP THEN IT SOUNDED LIKE A BAG WAS STUCK TO THE ROOF OF OUR CAR AND WAS FLAPPING IN THE WIND. WE STARTED TO OPEN THE SUNROOF SHADE WHEN WE NOTICED THE SUNROOF GLASS WAS BROKEN. WE WERE NOT HIT BY ANY ROAD DEBRIS AND AFTER STOPPING TO LOOK OVER THE DAMAGE WE NOTICED THE SUNROOF GLASS WAS BLOWN OUT NOT IN. THE LEFT OVER SUNROOF GLASS ON THE DRIVER SIDE CORNER WAS STICKING UP. WE BELIEVE THE SUNROOF GLASS EXPLODED OUT. *TR

• 12/22/2014· SERVICE BRAKES

  P14 RECALL ON BRAKE BOOSTER. RECEIVED 2ND NOTICE TODAY AND HAVE BEEN TO THE DEALERSHIP 3 TIMES ALL 3 TIMES I WAS TOLD THAT THEY WILL NOT LOOK AT THE RECALLED PART AS THEY DON'T HAVE THE PARTS IN STOCK TO REPLACE. I CALLED CHRYSLER RECALL GROUP AND THEY CAN'T GUARANTEE THE PARTS TO BE AVAILABLE, ONLY TO CALL OTHER DEALERSHIPS TO SEE WHAT CAN BE DONE. ON TOP OF THIS I NOW HAVE A ALTERNATOR RECALL THAT I AM ON A "WAIT LIST" LIKE I HAVE BEEN SINCE JUNE FOR THE BRAKE BOOSTER. *TR

• 12/21/2017· FUEL/PROPULSION SYSTEM

  VEHICLE FAILS TO START WHEN STATIONARY. DOES NOT START ON MULTIPLE CRANKS FROM PUSH BUTTON OR REMOTE START NO MATTER WHAT LEVEL THE GAS IS AT. COMPLETELY INTERMITTENT BUT OCCURS WEEKLY. HTTPS://WWW.CARS.COM/ARTICLES/RECALL-ALERT-2012-2013-DODGE-DURANGO-1420676848895/

• 12/20/2016· STEERING,FUEL SYSTEM, GASOLINE,ENGINE

  VEHICLE LOOSES POWER AND STALLS WHEN APPROACHING A STOP (WHILE STILL IN MOTION). I HAVE TO PLACE VEHICLE IN PARK AND RESTART VEHICLE IN ORDER TO CONTINUE DRIVING. I AM VERY CONCERNED THAT THIS IS GOING TO CAUSE ME TO BE REAR-ENDED AT SOME POINT AS IT DOES HAPPEN PRIOR TO ME ARRIVING AT A STOP SIGN OR STOP LIGHT. THIS HAS BEEN HAPPENING FOR APPROX. THE LAST 3-4 WEEK AND BECOMING MORE FREQUENT. *TR

• 12/19/2013· POWER TRAIN

  CAR SLIPPED OUT OF GEAR ON IT"S OWN WHILE I WAS DRIVING. THE SECOND TIME IT HAPPENED WHILE I WAS MAKING A LEFT HAND TURN. *TR

• 12/18/2018· POWER TRAIN,ELECTRICAL SYSTEM

  AROUND JANUARY OF 2018 MY 2013 DURANGO R/T 4WD LOW LIGHT STARTING BLINKING WHILE DRIVING ON THE HIGHWAY, PULLED OVER TO TRY AND GET IT TO TURN OFF BY PLACING IN NEUTRAL AND TURING OFF. THIS FIXED IT AND BEGAN TO DRIVE AGAIN ON THE HIGHWAY AND THE LIGHT TURNED BACK ON, NO CHECK ENGINE LIGHT EVER CAME ON. TOOK THE TRUCK TO ONE OF THE LOCAL DODGE DEALERSHIPS AND THEY STATED THAT THE VEHICLE WAS IN WORKING CONDITION AND MEETING MANUFACTURE SPECIFICATION. THEN AGAIN IN AUGUST 2018, MY TRANSFER CASE STARTED TO MAKE A TICKING NOISE AND WOULD ENGAGE INTO LOW BY ITSELF WHEN TAKING TURNS AND NO DASH LIGHT WARNING. THIS TIME I TOOK IT TO A LOCAL DRIVELINE SHOP AND THEY IDENTIFIED THAT THE TRANSFER CASE NEEDED TO BE REBUILT AND THAT IT BURNT OUT THE TRANSFER CASE MOTOR. THE TRANSFER CASE WOULD NOT ENGAGE IN 4WD LOW BY USING THE SWITCH BUT WOULD ENGAGE ON ITS OWN. STILL, NO CHECK ENGINE LIGHT OR NOTIFICATION THAT THE TRANSFER CASE MOTOR WAS IN OPERATIONAL. ADDITIONALLY, WHEN I TOOK THE TRUCK IN FOR THE 4WD LOW ISSUE, I HAD THEM LOOK AT THE RPM GAUGE AND RADIO. THE RPM GAUGE WOULD JUST BOUNCE AND HESITATE WHEN ACCELERATING AND THE RADIO WOULD JUST CHANGE STATIONS BY ITSELF. AFTER INSPECTION BY THE LOCAL DODGE DEALERSHIP, THEY STATED THAT THEY SEE THE ISSUE WITH THE RPM GAUGE AND RADIO, BUT SINCE THE VEHICLE IS MEETING ALL MANUFACTURE SPECIFICATION THEY ARE UNABLE TO DO ANYTHING.

• 12/18/2014· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  SAFETY RECALL P60/NHTSA 14V-634 STATES DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE. RECEIVED NOTICE IN MAIL NOVEMBER 2014. STILL DO NOT HAVE PARTS TO FIX. I AM DRIVING AN UNSAFE CAR EVERYDAY AND PAYING FOR IT AND NOBODY CAN DO ANYTHING ABOUT IT UNTIL I EXPERIENCE A CRASH. I CAN GET A TICKET FOR NOT WEARING A SEAT BELT AND TALKING ON A CELL PHONE, BUT A SAFETY RECALL ON A CAR I AM DRIVING EVERYDAY, WHICH EFFECTS ME, MY PASSENGERS AND ALL CARS ON THE ROAD DOES NOT SEEM TO MATTER TO CHRYSLER. *TR

• 12/17/2018· POWER TRAIN

  DURANGO STARTED JERKING WHEN GOING UP HILLS, HARD TIME SHIFTING GEARS, AND SOMETIMES WOULDN'T SHIFT AT ALL, AND OVERDRIVE NOT FUNCTIONING

• 12/16/2022· ELECTRICAL SYSTEMFire

  The contact owned a 2013 Dodge Durango. The contact stated after his son had parked the vehicle in a parking lot and returned, the son had observed that the interior of the vehicle was obscured by smoke. The contact stated that when his son opened the driver's side door the vehicle ignited and blew the passenger side door open. The vehicle became engulfed in flames. The fire department and police were called to the scene. The contact stated that the fire had been extinguished with water. The contact said that the local fire chief had opened an investigation and the police had written a report. The vehicle was mounted onto a flatbed truck and taken to an impound lot. The contact stated that his insurance provider had declared the vehicle a total loss. The contact had attempted to notify the manufacturer of the failure, but could not get his phone call taken. The contact had researched online and related the failure to an open recall NHTSA Campaign Number: 19V813000 (Electrical System). The failure mileage was approximately 300,000.

• 12/16/2019· ENGINEFire

  TL* THE CONTACT OWNED A 2013 DODGE DURANGO. WHILE DRIVING 20 MPH, THE CONTACT NOTICED A BURNING ODOR. THE CONTACT CONTINUED TO DRIVE AND WAS CHASED DOWN BY ANOTHER MOTORIST WHO INFORMED HER THAT FLAMES WERE UNDERNEATH THE VEHICLE. THE CONTACT QUICKLY STOPPED THE VEHICLE AND SHE AND THE PASSENGER EXITED SAFELY. THE CONTACT NOTICED FIRE UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. BOTH POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 70,000.

• 12/15/2021· ENGINE

  The contact owns a 2013 Dodge Durango. The contact stated while driving 30 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the driver’s side cylinder to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 136,000.

• 12/13/2021· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  I believe that my vehicle falls under the Dodge R09 recall. As I accelerated on the gas, my car stalled out causing me to coast to the median. After about 30 minutes the car began to run without issue again. My vehicle acted exactly like the description from the recall for the fuel sensor. However, Dodge told me to pay out of pocket because it was not under the recall.

• 12/12/2023· SEATS

  The contact owns a 2013 Dodge Durango. The contact stated while driving 55–60 MPH, there was an abnormal exploding sound detected. The contact pulled over and noticed that the driver's side headrest air bag had exploded without warning or impact. The contact sustained a headache, but medical attention was not provided. The contact called the local dealer, who stated that repairs were not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case and informed the contact that the repairs would be at her own expense. The failure mileage was approximately 171,088.

• 12/12/2019· ELECTRICAL SYSTEM,ENGINE

  AC CONDENSER/ TRANSMISSION FLUID COOLER FAILED AT 49,000 MILES CAUSING TRANSMISSION FLUID TO LEAK OUT ON RIGHT UPPER SIDE CAUSING TRANSMISSION TO NOT SHIFT DURING DRIVING OPERATION. LOOSING CONTROL OF ACCELERATION IN THE HIGHWAY. THERE WAS A STRONG DOWN SHIFT CAUSING A STALL ON A MAIN HIGHWAY.

• 12/12/2018· ELECTRICAL SYSTEM,ENGINE

  SOMETIMES IN TRYING TO START, TURNING THE KEY RESULTS IN NO RESPONSE WHATEVER FROM THE ENGINE. A SECOND OR THIRD ATTEMPT IS NECESSARY. HAVE ALSO HAD SEVERAL PROBLEMS WITH STALLING WHILE DRIVING. RECENTLY I WAS DRIVING AT 30 MPH AND A TOTAL LOSS OF POWER HAPPENED, I COASTED IT TRYING TO TURN INTO A PARKING LOT THEN THE ENGINE CAME BACK TO LIFE AND I WAS ABLE TO DRIVE HOME. WE HAVE HAD A SIMILAR PROBLEM 2 YEARS AGO, EXCEPT IT WAS JUST NON-STARTING INTERMITTENLY. HAD IT TOWED SEVERAL TIMES. AFTER THEY TRIED REPLACING THE TIPM (AND THIS HAD ALREADY BEEN REPLACED IN A RECALL) THEY FOUND IT WAS A FAULTY FUEL PUMP. NOW MORE PROBLEMS.

• 12/10/2024· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  The SUV has consistent problems with the water pump , thermostat and radiator. They have been changed and replaced more than 3 times in a year. Also the brakes are acting funny

• 12/10/2023· SEATS

  The active head rest restraint deployed on the driver side while driving. The plastic holding the rod failed causing this to happen. Not very safe and concerned about the passenger side deploying.

• 12/09/2017· ELECTRICAL SYSTEM,ENGINE

  MY WIFE WAS DRIVING OUR DURANGO WHEN IT SUDDENLY LOST ALL POWER. SHE HAD TO MUSCLE IT TO THE SIDE OF THE ROAD, WHERE SHE ATTEMPTED NUMEROUS TIMES TO RESTART IT. PRIOR TO THAT, OFTEN TIMES YOU WOULD TURN THE KEY AND THE DASH LIGHTS WOULD COME ON AND THE CAR WOULD DO NOTHING...NOT EVEN TURN OVER. AFTER A FEW ATTEMPS, IT WOULD START. AFTER THE STALL, WE BROUGHT IT INTO OUR LOCAL DODGE DEALER (DUTCHESS DODGE) WHERE THE SERVICE DEPARTMENT KEPT IT FOR A FEW DAYS, SAID THEY COULD NOT RECREATE OUR CONCERNS, CLEANED NUMEROUS ELECTRICAL CONNECTIONS, CHARGED US $500 AND RECOMMENDED WE CHANGE A "WIN" MODULE AT ABOUT $800 PLUS LABOR BUT COULD NOT GUARNATEE THIS WOULD FIX THE ISSUE. THE SERVICE PERSON EVEN ADMITTED IT COULD BE THE TIPM BUT THAT THEY COULDN'T BE SURE AND THE FIX OF THE WIN MODULE WAS THE FIRST RECOMMEDATION. HE ALSO ADDED THAT SOME COMPONENTS IN THE TIPM WERE LOOSE AND THAT THEY CHECKED AND CLEANED THEM ALSO AND THAT FOR ALL THEY KNOW IT COULD HAVE FIXED THE ISSUE. I INFORMED THEM THAT I COULD NOT AFFORD TO CONTINUE TO THROW MONEY INTO "TRIAL AND ERROR" FIXES AND TO JUST BUTTON IT UP AND GIVE IT BACK TO US. A WEEK LATER, IT HAPPENED TO MY WIFE AGAIN, ONLY THIS TIME, AS SHE WAS PULLING OFF TO THE SIDE OF THE ROAD, IT RE-STARTED ON IT'S OWN. WE CALLED THE SERVICE DEPARTMENT BACK AND THEIR REPLY WAS THAT THEY RECOMMENDED CHANGING THE WIN MODULE. THIS VEHILCLE HAS 62000 MILES AND HAS BEEN REGULARLY SERVICED BY ME AND CARED FOR LIKE A BABY. THIS IS NOT AN ISSUE OF USE OR ABUSE, IT IS FAULTY PARTS AND WE SHOULD NOT BE RESPONSIBLE. I FEEL LIKE I SHOULD JUST TRADE THIS IN AND AFTER OF LIFETIME OF BEING A LOYAL MOPAR CUSTOMER, GO IN A DIFFERENT DIRECTION.

• 12/09/2014· ELECTRICAL SYSTEM,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES) AND 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/08/2024· ELECTRICAL SYSTEM

  2013 dodge durango started stalling and loosing power but noticed my keys in the ignition every time it moves or if touched it will shut off the car and vice versa. it happens randomly often times when i take a turn it shuts off in a middle of a driving action and could result in a accident. I did some research and notice the WIN module that in my durango and other Dodge vehicles have this same issue . to fix this issue seems the whole win module needs replacing. seems like a defect that can cause a accident.

• 12/08/2019· UNKNOWN OR OTHER,ENGINE

  STALLS OUT IN THE MIDDLE OF THE ROAD WHILE DRIVING TURN IT BACK ON SOMETIMES IT COMES ON SOMETIMES YOU HAVE TO KEEP TRYING TO GET IT TO START! ALSO STALLS OUT ON THE FREEWAY WHILE DRIVING

• 12/08/2014· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  THERE HAVE BEEN 6 RECALLS ON MY CAR. I HAVE HAD MY NAME ON THE WAITING LIST AT MY DEALER, ONLY TO BE TOLD IT COULD BE ABOUT A YEAR. I KEEP GETTING RECALL LETTERS AS I'M WAITING FOR ONE THING AND NO PARTS AVAILABLE FOR ANOTHER. I ALWAYS HAVE CHILDREN IN MY CAR AND FEEL EXTREMELY UNSAFE TO DRIVE EVERYDAY. THE WEATHER IS GETTING DANGEROUS AND ONE OF THE RECALLS IS ON MY BRAKES. I WAS TOLD, "DON'T WORRY, IT SHOULD BE OK UNTIL THE WINTER." WELL, THE WINTER IS HERE AND I STILL HAVE ABOUT 6 MONTHS LEFT ON THE WAITING LIST. HOW IS ONE SUPPOSED TO DRIVE AND FEEL SAFE, KNOWING MY CAR CAN "STALL WITHOUT WARNING", HAVE AN "UNDER HOOD FIRE" OR HAVE MY "BRAKES FAIL" AT ANY MOMENT WHILE IN DRIVING? WHAT'S EVEN WORSE IS, THERE'S NOWHERE TO TURN BECAUSE EVERYWHERE I CALL "SORRY MAAM, THERE AREN'T ANY PARTS.." GREAT! NOW I'M LOST AND RISKING MY LIFE ON A DAY TO DAY BASIS. HELP!!! *TR

• 12/08/2014· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE FUEL CAP WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON A DAILY BASIS. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL CAP. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 37,500. UPDATED 01/12/15*LJ UPDATED 10/5/2015*JS

• 12/07/2014· SERVICE BRAKES

  RECALL NOTICE RECEIVED IN APRIL. DESPITE NUMEROUS VISITS TO THE DEALERSHIP, THE PARTS ARE NOT AVAILABLE AND NO ESTIMATED TIME FRAME HAS BEEN PROVIDED. AT THIS POINT, IT IS WELL BEYOND A REASONABLE TIME FRAME TO HAVE THIS DEFECT CORRECTED. *TR

• 12/05/2019· FUEL/PROPULSION SYSTEM

  MY CAR STALLED ON THE HIGHWAY AND EVENTUALLY WOULD NOT START. NOV 18TH I WAS MADE AWARE OF A RECALL RO9 WHICH CAUSED THE ISSUE . I WAITED FOR THE BACKORDERED PART UNIT THE 29TH INCURRING RENTAL CAR COSTS. NOV 14TH ANOTHER RECALL WAS ISSUES V62 FOR SAME PROBLEM. RELATED TO THE PAR THEY INSTALLED ON BY CAR THE 29TH. I ALSO CANNOT BE REIMBURSED FOR MY RENTAL UNTIL THE PAR FOR THE FIRST RECALL IS AVAILABLE AND IT IS UNDER DEVELOPMENT . I AM FORCED TO DRIVE A UNSAFE CAR WITH THE POTENTIAL TO CUT OUT ON THE HIGHWAY WITH NO REMEDY AND NO ETA ON THAT FIX. MY LAST STALL ON THE HIGHWAY ALMOST CAUSED A SERIOUS INJURY. (RECALL RELATED INCIDENT) TS .

• 12/05/2018· ELECTRICAL SYSTEM

  T36 RECALL. DRIVING DOWN A BUSY STREET, BATTERY LIGHT ILLUMINATED FOR A SECOND, WIPERS STOPPED WORKING, CAR IMMEDIATELY SHUT OFF. KEY STUCK IN IGNITION. WENT TO TRY AND HAVE CARE JUMP STARTED, DID NOT WORK. FELT CABLES FROM BATTERY AND ALTERNATOR BOTH HOT. TOWED TO DEALERSHIP. DEALERSHIP DIAGNOSED STATING RECALL FOR ALTERNATOR, PCM FRIED. DEALERSHIP IS STATING NOT RELATED. CALLED FCA GROUP WHO STATED DEALER WOULD HAVE TO CALL THEM. DEALER STATES NOT RELATED, NO OUTCOME. HAVING VEHICLE TOWED AWAY AS DEALER IS QUOTING ME $1100.00 FOR REPAIRS TO PCM. DURING FAULT, INTERSECTION WAS VERY BUSY MAIN STREETS, INFANT IN CAR SEAT CARS 1 CAR WAS CLOSE TO HITTING VEHICLE. VERY UNSAFE. UNABLE TO PUT CAR IN GEAR, HAD TO HAVE POLICE BEHIND CAR AS HAZARDS WOULD NOT WORK. POWER TO VEHICLE NOT ON.

• 12/05/2017· AIR BAGS,SEATS

  MY WIFE AND I WERE DRIVING DOWN THE ROAD WHEN THE PASSENGER SIDE ACTIVE HEADREST DEPLOYED. WHEN IT DEPLOYED IT HIT HER IN THE BACK OF THE HEAD AND GAVE HER WHIPLASH. I RESEARCHED IT ONLINE AND IT APPEARS THAT THIS IS A COMMON PROBLEM WITH DODGE VEHICLES. I ATTEMPTED TO RESET THE SPRING LOADED ACTIVE HEADREST TO DISCOVER THAT THE REASON IT HAD DEPLOYED IS BECAUSE THE PLASTIC RETAINING PIN RECEIVER WAS BROKEN. I HAVE ATTEMPTED TO CONTACT DODGE (CASE#32447405) WITH NO RESOLVE. I FEEL LIKE THE HEADREST SHOULD CERTAINLY BE RECALLED. IF AN OLDER PERSON HAD BEEN HIT IN THE HEAD OR IF IT WERE ON THE DRIVERS SIDE OF THE VEHICLE IT MAY HAVE CAUSED SERIOUS INJURY, A CRASH, OR DEATH. I CAN EMAIL PHOTOS UPON YOUR REQUEST. YOUR PURSUIT OF THIS MATTER WOULD BE GREATLY APPRECIATED.

• 12/04/2025· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there wasn't any engine light warning or anything, and it is 19 degrees Fahrenheit with a -14 windchill outside. My vehicle was brought to the Dodge/Chrysler Dealership a few times for noises and overheating issues, but they said there weren't any problems. I knew there were issues because my vehicle's temperature gauge would go high for no apparent reason. I've been consistent with oil changes and fixed recommendations of wear and tear.

• 12/04/2024· ENGINE AND ENGINE COOLING

  See attached document for complaint.

• 12/04/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

• 12/02/2022· EXTERIOR LIGHTING,AIR BAGS,SERVICE BRAKESCrash

  Air did employ when it hit a deer at 35 mph , inside light go so dim on the radio and the front, you see the dashboard or the radio

• 11/30/2020· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THAT WHILE DRIVING AT 35 MPH, THE CONTACT NOTICED THE VEHICLE WAS SMOKING. THE CONTACT TURNED OFF THE ROAD AND THE BATTERY LIGHT CAME ON. THE VEHICLE COMPLETELY SHUT OFF. THE CONTACT OPENED THE HOOD AND NOTICED THE ALTERNATOR WAS VERY HOT AND HAD MELTED. THE CONTACT SMELT BURNING ELECTRICAL WIRES COMING FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO THE DEALER (BUD CLARY MOSES LAKE CHRYSLER DODGE JEEP RAM 12174 N FRONTAGE RD E, MOSES LAKE, WA 98837 (509) 707-8358). THE VEHICLE WAS AT THE DEALER CURRENTLY UNREPAIRED AND AWAITING DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 132,000.*DT*JB