2013 Chrysler 300

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2013· AIR BAGS,STRUCTURECrash

  I WAS DRIVING ON KEERANS STREET ON FORT BRAGG, NC AT APROX 30MPH WHEN I WAS HIT BY A 2012 CHEVY EXPRESS 3500 DUE TO HIS FAILURE TO YIELD AT APPROX 25MPH. NONE OF MY AIRBAGS DEPLOYED AND THE WHIPLASH CAUSED NECK INJURY AND BACK INJURY. CHRYSLER INFORMED ME THAT IT REQUIRES A MINIMUM SPEED OF 20MPH TO SET OFF THE SIDE IMPACT AIRBAGS. *TR

• 12/30/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS

• 12/29/2018· FUEL/PROPULSION SYSTEM

  CHECK ENGINE LIIGHT CAME ON. THE CODE SAYS GAS LID NOT SEALING. TO OPEN AND SHUT AGAIN IF THAT DOESN'T WORK THE GAS SEALER NEEDS REPAIRED.

• 12/27/2017· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT THEN STATED THAT WHILE DRIVING, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL LEITH CHRYSLER DODGE JEEP RAM DEALER AT (919) 366-7000 LOCATED AT 5310 ROLESVILLE RD, WENDELL, NC 27591 AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE). *TT CONSUMER STATED ALTERNATOR FAILURE (RECALL ITEM) BURNED USES AND KILLED BATTERY CAR HAD TO GET TOWED. UPDATED 8/15/18*JB

• 12/26/2014· ELECTRICAL SYSTEM

  CHRYSLER ISSUED A RECALL NOTICE FOR ALTERNATOR DIODES, SAYING CAR MAY STOP OR NOT START. NEITHER THE DEALER NOR THE COMPANY CAN TELL ME WHEN PARTS WILL BE AVAILABLE TO REPAIR THE CAR. I BELIEVE IT TO BE UNSAFE TO DRIVE A CAR THAT MAY/WILL STOP WITHOUT NOTICE. I NEED BETTER INFORMATION FROM CHRYSLER. *TR

• 12/25/2017· AIR BAGS

  AIRBAG LIGHT IS ON WILL NOT GO OFF

• 12/24/2014· EXTERIOR LIGHTING

  THE HEADLIGHTS ON THIS MODEL ARE THE WORST I HAVE EVER SEEN. FORWARD VISION IS SEVERELY LIMITED AND SIDE VISION IS PRACTICALLY NON-EXISTENT. THE ONLY INCIDENT I HAVE HAD SO FAR IS IMPACT WITH A RACCOON THAT DAMAGED THE FRONT FASCIA BUT THE RACCOON COULD JUST AS EASILY HAVE BEEN A PERSON OR LARGER ANIMAL. CHRYSLER NEEDS TO ADDRESS THIS ISSUE PROMPTLY BEFORE THERE IS A FATAL ACCIDENT. *TR

• 12/23/2015· VEHICLE SPEED CONTROL

  IN OCTOBER 2015 I WAS DRIVING DRIVING MY 2013 CHRYSLER 300 V6 AWD (WITH 25,000 MILES) ON A TWO LANE HIGHWAY (CRUISE CONTROL WAS ON) WHEN I DECIDED TO PASS A SEMI-TRUCK THAT WAS TRAVELING WELL BELOW THE SPEED LIMIT. WHEN I ACCELERATED TO WIDE OPEN THROTTLE (WOT) TO PASS THE TRUCK I MOVED INTO THE OPPOSITE LANE AND SAW A CAR IN THE DISTANCE. I CHANGED MY MIND, RELEASED THE GAS PEDAL, AND APPLIED THE BRAKES; HOWEVER, THE ENGINE CONTINUED TO PRODUCE FULL POWER (APPX 4,500-5,000 RPM) FOR ANOTHER 4-5 SECONDS. I APPLIED THE BRAKES FULLY AND WAS ABLE TO SLOW THE CAR AND SAFELY GET BACK TO THE RIGHT LANE. I NOTIFIED THE DEALER OF THE INCIDENT DURING A SERVICE VISIT AND HIS RESPONSE WAS THAT THE THROTTLE IS DRIVE BY WIRE AND THERE IS NO CABLE THAT CAN GET STUCK. HIS SOLUTION WAS TO CHECK THE FLOOR MAT AND MAKE SURE IT WAS ON THE PEDAL AND IF IT HAPPENS AGAIN TO BRING THE CAR IN AND THEY WILL CHECK IT OUT. I REMOVED THE FLOOR MAT AFTER THE INCIDENT (CURRENTLY IN THE TRUNK) AND DID NOT HAVE ANOTHER ISSUE. HOWEVER, MY WIFE WAS DRIVING THE CAR ON MONDAY DECEMBER 21, 2015 AND TOLD ME A VERY SIMILAR STORY (WENT TO FULL THROTTLE FOR 1-2 SECONDS AND WHEN SHE RELEASED THE PEDAL IT CONTINUED TO ACCELERATE). I ALREADY HAVE AN APPOINTMENT FOR SATURDAY WITH THE LOCAL DEALERSHIP FOR ROUTINE MAINTENANCE AND WILL REPORT THE ISSUE DURING THE VISIT.

• 12/23/2014· ENGINE

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

• 12/22/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CERRITOS TOWNE CENTER (12731 TOWNE CENTER DR, CERRITOS, CA 90703, (562) 522-9230). THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE.

• 12/21/2013· EXTERIOR LIGHTING

  THE LIGHTING ON THIS CAR IS UNBELIEVABLY BAD. WHEN I PURCHASED THE CAR, I DROVE IT HOME AT NIGHT, AND ALMOST PUT IT IN A DITCH TWICE, DUE TO SUBSTANDARD LIGHTING. EVEN WITH THE HIGH BEAMS ON, IT WAS DIFFICULT TO SEE THE ROAD. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY ADJUSTED THE HEADLIGHTS TO THE UPPER LIMITS. I CAN NOW SEE BETTER WITH THE LOW BEAMS, BUT THE HIGH BEAMS SHINE INTO THE TREES. WHEN I TOOK IT BACK TO THE DEALERSHIP AGAIN, THEY SAID THAT THERE WAS NOTHING THEY COULD DO BEYOND WHAT THEY HAD ALREADY DONE. I HAVE BEEN READING OTHER COMPLAINTS OF THE SAME SAFETY ISSUE, AND IT IS OBVIOUS THAT THIS PROBLEM IN NOT UNIQUE TO MY VEHICLE, BUT EXTENDS TO THE CHRYSLER 300 BUILT IN 2012 AND 2013. LACK OF PROPER LIGHTING PRESENTS A DEFINITE SAFETY HAZARD AT NIGHT, AND CHRYSLER SHOULD BE MADE TO FIX THIS PROBLEM BEFORE SOMEONE IS KILLED BECAUSE OF IT. *TR

• 12/19/2014· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE BRAKES AND THE CRUISE CONTROL BUTTON FAILED TO STOP THE VEHICLE. THE VEHICLE WAS SHIFTED INTO NEUTRAL IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 540.

• 12/18/2014· ELECTRICAL SYSTEM

  THE CHRYSLER 300C WAS PARKED IN OUR GARAGE FOR ABOUT A WEEK. TRIED TO START IT AND NOTHING HAPPENED. ELECTRONIC THROTTLE CONTROL (ETC) LIGHT FLASHED. ALL SYMPTOMS POINTED TO A LOW BATTERY. JUMP STARTED 300 FROM OUR OTHER CAR AND DROVE TO THE DEALER. BY THE TIME I GOT THERE THE BATTERY WAS CHARGED FROM THE GENERATOR. DEALER KEPT IT FOR 5 DAYS AND COULDN'T FIND A PROBLEM. THERE WERE OTHER ANOMALIES ON THE ROAD. CAR WOULD EITHER NOT ACCELERATE OR ENGINE WOULD STALL WHILE DRIVING. THIS BECAME EXTREMELY DANGEROUS ON THE INTERSTATE. COUPLE WEEKS PASSED AND START PROBLEM REPEATED, BUT THIS TIME THE BATTERY WAS COMPLETELY DEAD. ONE SYMPTOM I NOTICED WAS THAT THE BRAKE PEDAL, WHICH YOU HAVE TO DEPRESS WHILE ACTIVATING THE PUSH BUTTON START WAS LOCKED AND WOULDN'T MOVE. REPEATED THE ABOVE DRILL WITH THE SAME RESULTS. THIS TIME, DEALER HAD THE CAR FOR 11 DAYS AND COULDN'T FIND PROBLEM. ALL ALONG I'M PAYING LEASE AND AUTO INSURANCE FEES FOR A CAR THAT'S SITTING AT THE DEALER. DEALER SAID THEY UPDATED SOME OF THE ELECTRONIC CONTROLLERS PER SOME TECHNICAL SERVICE BULLETINS, BUT THAT THEY WEREN'T RELATED TO MY "NO START/DEAD BATTERY" ISSUES. CHRYSLER CUSTOMER SERVICE SAID THEY KNEW OF NO COMPLAINTS, RECALLS, ETC. RELATED TO THE ABOVE. HAVE NOT EXPERIENCED ANY PROBLEMS RECENTLY. HOWEVER, I'VE BEEN STARTING THE 300 MORE OFTEN AND LETTING IT RUN. I RECENTLY GOT A 2014 DODGE JOURNEY WHICH ENDED UP WITH A DEAD BATTERY AFTER BEING PARKED FOR 5 DAYS. I FILED A SEPARATE COMPLAINT ON THE JOURNEY. HAVE SINCE BOUGHT A TRICKLE CHARGER. CAN'T BELIEVE THESE ARE COINCIDENCES. THERE IS NO QUESTION CHRYSLER HAS A BASIC DESIGN PROBLEM. ALL THE ELECTRONICS ARE DRAINING THE BATTERY EVEN WHEN EVERYTHING IS SHUT "OFF". HOPE THEY'RE NOT COVERING IT UP LIKE FORD WITH THEIR IGNITION SWITCH. MY NEXT LETTER WILL BE TO [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/16/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ; UPDATED 05/11/18*JB THE CONSUMER STATED THE RECALL HAS BEEN COMPLETED. *TR

• 12/14/2019· STEERING,UNKNOWN OR OTHER

  WIERD TYPE VIBRATION WHEN TURNING THE WHEEL WHEN CAR IS STATIONARY. FLUID LEAKING FROM WHEN CAR IS PARKED OIL OR TRANSMISSION FLUID. WAS A RECALL AT SOME POINT ON THE PLASTIC OIL PLUGS.

• 12/11/2014· ELECTRICAL SYSTEM

  MULTIPLE OCCURRENCES OF DEAD BATTERY / LOSS OF POWER. CHECKED THAT NO ACCESSORIES HAD BEEN LEFT TURNED ON. HAVE TAKEN VEHICLE TO DEALER WITH EACH OCCURRENCE BECAUSE EVEN WITH CHARGING / JUMP STARTING BATTERY, BATTERY LOSES CHARGE AFTER A FEW DAYS. FOUND RECALL INFO ON NHTSA WEB SITE, PROVIDED THIS TO DEALER, DEALER CLAIMS THERE IS NO RECALL, EVEN STATED THAT THE PRINT OUT WE PROVIDED FROM NHTSA WAS FAKE, CLAIMS THEY CANT FIND ANY ISSUE WITH VEHICLE AND INFORMS US THAT IT IS OWNER ERROR. I WOULD LIKE TO KNOW HOW LONG I HAVE TO PUT UP WITH THIS NONSENSE BEFORE IT WILL BE ADDRESSED. DO I HAVE TO WAIT UNTIL THE VEHICLE IS COMPLETELY USELESS OR ISSUE CAUSES VEHICLE ACCIDENT? *TR

• 12/09/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM) HOWEVER, PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/09/15*LJ UPDATED 02/03/15*JB UPDATED 2/24/15*CN UPDATED 9/8/2017*CN

• 12/09/2013· STEERING,SUSPENSION,STRUCTURE

  UNDERNEATH THE VEHICLE, ON THE SUSPENSION PARTS THERE IS TONS OF RUST! THE METAL IS BEGINNING TO COME APART AROUND THE CONTROL ARM BUSHINGS!! SOMEONE TOLD ME ABOUT THIS ISSUE, AND HAD ME LOOK, AND MY CAR IS COMPLETELY WORSE THEN HIS!!!!!! THIS ISSUE NEEDS TO BE RESOLVED, A COMPLAINT HAS BEEN FILED, WHERE SOMEONE HIT THE WALL DUE TO THIS ISSUE!!!!! DON'T LET PEOPLE DIE!!! MAKE CHRYSLER FIX THIS MESS! THIS ISN'T A CAR RADIO NOT WORKING, OR THE INTERIOR FALLING APART... THIS IS A LIFE OR DEATH ISSUE! *TR

• 12/08/2024· ELECTRICAL SYSTEM

  Seat control module. The adjustable pedals move forward on their own while driving.

• 12/07/2013· EXTERIOR LIGHTING

  THE HEADLIGHT BRIGHTNESS ON THE 300 MODEL ARE JUST TERRIBLE. I TOOK IT BACK TO THE DEALERSHIP TO TRY TO ADJUST THE LIGHTS. THE DEALER TOLD ME THAT THESE LIGHTS ARE NOT ADJUSTABLE AND THIS IS HOW THEY CAME FROM THE FACTORY. I EXPLAINED TO THEM AT NIGHT I DRIVE WITH THE HIGH BEAMS ON AND NO OTHER CARS FLASH THEIR LIGHTS. THE LOW BEAMS DO NOT LIGHT UP THE ROAD EVEN WITH THE FOG LAMPS ON. THE DEALERSHIP TOLD ME THAT THIS WAS A HUGE PROBLEM ON THE 200 SERIES BUT HAVE NOT HEARD ABOUT THIS ON THE 300. THIS IS A SAFETY DEFECT WHICH WILL RESULT IN DEATH. THIS IS A SERIOUS ISSUE. *TR

• 12/04/2017· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT SHE RECEIVED A UNKNOWN RECALL NOTIFICATION OVER 1 YEAR AGO. THE CONTACT TOOK HER VEHICLE TO HER LOCAL DEALER (ZEIGLER CHRYSLER DODGE RAM LOCATED AT 3939 STADIUM DR, KALAMAZOO, MI). THE CONTACT WAS ORIGINALLY ADVISED THAT HER VEHICLE NEEDED A BATTERY REPLACEMENT. THE CONTACT STATED SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY DIAGNOSED THE VEHICLE AS HAVING A FAULTY BATTERY. THE VEHICLE WAS REPAIRED ANOTHER OCCASION. THE CONTACT MENTIONED THAT SHE LEFT THE VEHICLE AT THE DEALER WHERE IT WAS PENDING TO THE RECALL REMEDY. THERE WAS NO FAILURE INFORMATION AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 12/04/2013· SUSPENSION,POWER TRAIN

  FROM JUST AFTER A FEW DAYS OF PURCHASE, ON ALL THE SUSPENSION PARTS, THERE IS TONS OF RUST EATING AWAY AT THE SUSPENSION OF MY BRAND NEW CAR. THIS ISSUE IS ON EVERY SINGLE CHRYSLER 300 BEING SOLD. AND EVERY SINGLE CHRYSLER 300 IS IN DANGER. THE FRONT AND REAR SUSPENSION IS ON A TICKING TIME BOMB TO RUST, AND BREAK APART. THE RETAINING RING AROUND THE BOTTOM OF THE BALLJOINT, THE METAL HOLDING IT ON, CAN BE SCRAPED RIGHT OFF. I HAVE EMAILED CHRYSLER, THEY HAVE NO COMMENT. YOU CAN VISIT A LOCAL CHRYSLER DEALER RIGHT NOW, AND NOTICE THIS ISSUE. MULTIPLE CONSUMERS ON CHRYSLER300SFORUMS.COM RECOGNIZE THIS ISSUE, AND HAVE TRIED TO COMMUNICATE WITH CHRYSLER ABOUT IT SIMPLY PUT, THE SUSPENSION WAS NOT COATED PROPERLY IN PAINT... AND BRITTLES RIGHT OFF. EACH PART NEEDS TO BE REPLACED. ESPECIALLY THE CONTROL ARM BUSHING RINGS, AND TIE-ROD END RETAINING RINGS. SMALLER PARTS SUCH AS THESE, WILL COLLAPSE UNDER GREAT PRESSURE I HAVE VIDEOS, AND PICTURES THAT DOCUMENT THESE FINDINGS. ALONG WITH MULTIPLE CONSUMERS WITH THE SAME ISSUES. DO NOT LET SOMEONE DIE OVER THIS ISSUE!!!! FILE A RECALL TO CHRYSLER TO REPLACE OUR SUSPENSION AND ALL AFFECTED PARTS! *TR

• 12/03/2015· ELECTRICAL SYSTEM

  2013 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO ALTERNATOR ASSEMBLY REPLACEMENT PARTS ISSUE, RECALL 3 14V634000. *SMD THE CONSUMER WAS INFORMED THE PARTS NEEDED TO BE ORDERED AND IT WOULD TAKE TWO MONTHS. *JB

• 12/02/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING, THE GEAR SHIFTED INTO PARK INDEPENDENTLY AND THE SAFETY TRANSMISSION IN PARK WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE SHIFTED BACK INTO DRIVE, BUT FAILED TO MOVE. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT. THE CONTACT POWERED OFF THE ENGINE AND THE VEHICLE FAILED TO SHIFT OUT OF DRIVE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE SLOWLY TO HIS RESIDENCE AND STATED THAT THE ENGINE, ABS, AND TRACTION CONTROL INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

• 11/29/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED A RECALL NOTICE APPROXIMATELY ONE MONTH AGO FOR THE AIR BAGS. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/26/2017*CT UPDATED 7/11/18*JB

• 11/27/2014· ELECTRICAL SYSTEM

  NO APPARENT DRIVING PROBLEM. MESSAGE CAME ON DASH "BATTERY SAVER MODE". COMMENTS ON INTERNET ABOUT OTHERS HAVING THIS ISSUE MAY INDICATE ALTERNATOR TO FAIL AND CAR ENGINE CUTS OUT UNEXPECTEDLY. THIS DID NOT HAPPEN TO ME YET BUT I AM CONCERNED AND WILL CONTACT CHRYSLER AS SOON AS HOLIDAY IS OVER. *TR

• 11/25/2019· POWER TRAIN,ELECTRICAL SYSTEM

  MY 18 YEAR OLD SON WAS DRIVING THE CAR AT ABOUT 40-50 MILES AN HOUR ON A VERY BUSY STREET IN BELLEVUE WASHINGTON, A CITY HE'S NOT FAMILIAR WITH WHEN THE CAR SUDDENLY SHIFTED INTO PARK AND WOULD NO LONGER ACCELERATE. HE HAD TO THINK QUICKLY AND BY THE GRACE OF GOD HE WAS ABLE TO MOMENTARILY GET THE CAR IN DRIVE AND PULL OVER INTO A DRIVEWAY. ONCE STOPPED THE CAR WOULD NOT SHIFT INTO ANY OTHER GEAR, IT WOULD REVERT BACK TO PARK REGARDLESS OF WHAT GEAR YOU SHIFTED IT INTO. WE TRIED TO SHIFT IT INTO DRIVE AND IT REVERTED BACK TO PARK. THIS IS THE SECOND VERY SERIOUS SITUATION I'VE HAD WITH THIS CAR. THE FUSE HAPPENS OVER A YEAR AGO WHEN THE CAR JUST STOPPED RUNNING IN THE MIDDLE OF DRIVING. I ALMOST GOT HIT BY A BUS BUT LUCKILY I WAS ALSO ABLE TO THINK QUICK ND TURN INTO A URGENT CARE PARKING LOT. IT WAS A FAULTY ALTERNATOR THAT WAS A PART OF A RECALL. I AM VERY SCARED TO DRIVE THIS CAR AND DO NOT WANT MY SO. TO EVER DRIVE IT. IT'S SUPPOSED TO BE A SECOND CAR FOR HIM TO DRIVE BUT ITS UNSAFE. I WANT CHRYSLER TO PAY ME OUT OF MY LOAN AS I NEVER WANT TO DRIVE THIS CAR AGAIN AND I STILL OWE $15,000 ON THIS CAR.

• 11/25/2013· VISIBILITY

  MY MOON ROOF EXPLODED ON MY 2013 CHRYSLER 300S. I BOUGHT IT IN AUGUST AND ON NOVEMBER 5TH THIS OCCURRED. I WAS DRIVING 65MPH DOWN THE FREEWAY AND HEARD A LOUD EXPLOSION THAT I INITIALLY THOUGHT WAS A TIRE BUT THE WIND I HEARD WAS COMING FROM ABOVE ME WHEN MY MOON ROOF WAS CLOSED. MY MOON ROOF SHADE WAS CLOSED AND I COULD HEAR SOUNDS OF WIND AND GLASS FALLING ONTO IT. I DID NOT SEE ANY DEBRIS COMING AT ME WHEN THIS OCCURRED. IF MY MOON ROOF WASN'T CLOSED I WOULD HAVE BEEN SHOWERED WITH GLASS. I PULLED OFF AT THE NEAREST EXIT TO TAKE PICTURES OF THE DAMAGE AND CALLED IN TO HAVE AN OFFICER SHOW UP TO FILE A POLICE REPORT. PICTURES SHOW THE GLASS BOWING IN AN UPWARD FASHION. I HAVE FOUND MULTIPLE INCIDENTS AND CLAIMS SIMILAR TO MINE ON THE INTERNET. I WILL NEVER DRIVE WITH MY MOON ROOF SHADE OPEN WHILE THE GLASS IS CLOSED. I HAVE A WIFE AND TWO LITTLE GIRLS 3YRS AND 9 MONTHS THAT IF THIS HAPPENED AGAIN WHILE THEY WERE IN THE CAR WOULD BE A CATASTROPHE. I REGRET THAT I PURCHASED THE MODEL WITH A MOON ROOF. BEING THAT THERE ARE SO MANY PEOPLE WRITING ABOUT THESE EXPLOSIONS, I WOULD LIKE TO SEE SOMETHING MAKE IT TO THE MEDIA THE SAME WAY THAT SUV ROLLOVERS DID YEARS BACK ENSURING THAT CONSUMERS KNEW OF A GREAT DANGER THAT COULD COME UNTIL MANUFACTURERS PAID MORE ATTENTION TO THE ISSUE AT HAND. MY DEALERSHIP TOLD CHRYSLER THAT THEY WERE UNABLE TO IDENTIFY WHAT CAUSED THE EXPLOSION / GLASS BREAKAGE. THE EXPLOSION AND GLASS SHATTERING CAUSED PAINT DAMAGE TO THE CAR AS WELL. BEING THAT MY DEALERSHIP TOLD CHRYSLER THAT THEY COULD NOT VERIFY THE CAUSE, CHRYSLER'S STANCE IS THAT THEY ARE NOT WILLING TO DO ANYTHING. AFTER SEEING THE AMOUNT OF INCIDENTS SIMILAR TO MINE ACROSS MULTIPLE MAKES AND MODELS OF VEHICLES, I FEEL ADDITIONAL AWARENESS SHOULD BE GIVEN TO CONSUMERS REGARDING SUN / MOON ROOFS. MANUFACTURES SHOULD TAKE MORE RESPONSIBILITY ON THIS. *TR

• 11/24/2017· STEERING

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LOWERY BROS. CHRYSLER JEEP, INC, 647 W GENESEE ST, SYRACUSE, NY 13204 (315) 472-7844) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/22/2013· ENGINE

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT A LOUD TICKING NOISE WAS HEARD FROM THE LEFT SIDE OF THE ENGINE COMPARTMENT WHEN INITIALLY STARTING THE ENGINE. THE TICKING NOISE WAWS MORE PROMINENT WHEN STARTING THE VEHICLE IN COLDER TEMPERATURES AND COULD ALSO BE HEARD WHEN ACCELERATING AND IDLING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200. ## VIN PASSED ## CHRYSLER 300C 2013 ##

• 11/21/2023· EXTERIOR LIGHTING,UNKNOWN OR OTHER,SERVICE BRAKES

  It says a recall on my car was fixed 2014 I purchased vehicle 2022, but just recently it has started just shutting off while driving it. Completely dying. Simular to the alternator recall P60

• 11/18/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). SHORTLY AFTER THE DEALERS REPAIR, THE VEHICLE DRASTICALLY REDUCED SPEED WITHOUT WARNING. THE TRANSMISSION GEARS WOULD NOT REMAIN IN THE GEAR THAT WAS SELECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER INDICATED THAT MORE THAN ONE TECHNICIAN MAY NEED TO DO FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 88,500. UPDATED 01/06/2017*CT THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 03/08/17.*JB

• 11/18/2013· VISIBILITY

  WENT THRU A DRIVE THRU MY VENT WAS OPEN SO I DECIDED TO CLOSE IT & THE ENTIRE GLASS SHATTERED! I CALLED THE DEALERSHIP & THEY SAID DROP IT OFF. THE ASST. MGR CALLED ME BACK MON. & ASKED WHAT HAPPENED, I TOLD HIM. THE NEXT DAY HE CALLED & SAID THEY FOUND THE PROBLEM, A PIECE OF PAPER THAT I WROTE GPS DIRECTIONS 2 WEEKS PRIOR WAS STUCK IN THE MECHANISM. I WAS LIKE, A PIECE OF PAPER? I WENT TO THE DEALERSHIP TO HAVE THEM SHOW ME THE PAPER. I TOLD THEM THERE WAS NO WAY THAT PIECE OF PAPER THAT WAS IN THE CUBBY IN FRONT OF THE SHIFT LEVER: FLEW PAST MY HEAD FOLDED 2 MORE TIMES & STUCK IN THE VENT MECHANISM, THUS SHATTERING THE GLASS. THE PAPER (5"X 8") HAD ONLY BEEN IN THE CAR FOR 2 WEEKS & WAS FOLDER IN 1/4'S NOT 16THS. I SAID THERE IS NO WAY THAT PIECE OF PAPER FLEW PAST MY HEAD, FOLDED 2 MORE TIMES (WAS NOW 1.5" X 2") & STUCK IN THE MECHANISM. THEY SAID BECAUSE OF THIS IT IS NOT UNDER WARRANTY. I'VE TALKED TO FRIENDS, INSURANCE COMP (LOCAL & MAIN AGENT), 6 OTHER MECHANICS (2 AT OTHER CHRYSLER DEALERSHIPS), ALL SAY BOGUS! THE INS. ADJUSTER SAID IN HIS 30 YRS HE HAS NEVER HEARD OF SUCH A THING OR DID HE BELIEVE IT! I BOUGHT THE CAR DEC. 2012, IT HAS 4800 MILES SO I'M APPALLED! I ADDED TO THE EDMUNDS FORUM & RECEIVED A REPLY FROM THE 'HOST' OF THE FORUM: #160 OF 161 RE:2013 CHRYSLER MOONROOF GLASS SHATTERED [BHERTZ300] BY [XXX] HOST NOV 15, 2013 (12:01 PM), REPLYING TO: BHERTZ300 (NOV 13, 2013 5:46 AM) WOW. THAT HAS TO BE THE MOST BIZARRE "BLAME" STORY I'VE SEEN IN THIS DISCUSSION. THERE ARE A LOT OF INSTANCES OF DEALERSHIP SERVICE PERSONNEL BLAMING THE INCIDENT ON THE OWNER DROPPING SOMETHING ON THE SUNROOF, OR SOMETHING SPONTANEOUSLY FALLING FROM THE SKY ONTO THE SUNROOF, BUT THIS IS DEFINITELY THE FIRST "MAGIC PAPER" EXCUSE I'VE SEEN! IT'S A SHAME THAT EITHER SERVICE PERSONNEL ARE BLAMING IT ON AN OUTSIDE FORCE, OR DON'T KNOW ABOUT POTENTIAL DEFECTS IN GLASS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/12/2014· STEERING

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THE POWER STEERING SEIZED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUSE FOR THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. UPDATED 12/18/14*CN UPDATED 9/25/15 *JS

• 11/10/2020· ENGINE

  DIAGNOSTIC SHOWS MISFIRE IN CYLINDER 8. VEHICLE HAS 123,000 MILES ON IT. I AM TOLD IT IS A LIFTER OR CAM AND THAT I NEED A NEW ENGINE. THIS VEHICLE IS 7 YEARS OLD AND HAS BEEN MAINTAINED. AFTER READING REVIEWS THE HEMI ENGINE IS KNOWN TO BREAK DOWN. THE ESTIMATED COST FOR A NEW ENGINE APPROXIMATELY $ 7,000. VEHICLE ALL OF A SUDDEN IDLED VERY ROUGH TOOK IN AND MAJOR WORK NEEDED TO BE DONE. WISH CHRYSLER WOULD BACK THEIR VEHICLE.

• 11/10/2015· ELECTRICAL SYSTEM

  NO POWER TO CAR. NO LIGHT/NO START. AAA JUMP STARTED THE CAR. DEALER DIAGNOSTIC FAILED TO REVEAL CAUSE/PROBLEM.

• 11/09/2020· EXTERIOR LIGHTING

  I HAVE A SERIOUS PROBLEM WITH HEADLIGHTS: AT NIGHT 1. LOW BEAM HEADLIGHTS ARE SO WEAK 2. HIGH BEAM DOES NOT ADD MUCH TO THE ALREADY WEAK DIMMED LOW BEAM. 3. CHRYSLER SHOULD RECALL THESE HEADLIGHTS FOR SAFETY CONCERNS.

• 11/09/2015· AIR BAGSCrash

  IN AN AUTO ACCIDENT T-BONED ANOTHER VEHICLE. THE OTHER VEHICLE (OV) AIRBAGS DEPLOYED, THE 2013 300 AIRBAGS DID NOT. 300 WAS GOING NORTHBOUND AT 35MPH, OV WAS MAKING AN ILLEGAL LEFT TURN AT APROX 10MPH. NO AIRBAGS DEPLOYED AT ALL IN 300, OFFICER ON THE SCENE WAS IN SHOCK THAT NO AIRBAGS DEPLOYED IN 300.

• 11/06/2019· UNKNOWN OR OTHER

  TOUCH SCREEN IS CONSTANTLY FROZEN: UNABLE TO UTILIZE VOICE RECORDER AND BLUETOOTH WHICH IS NECESSARY FOR PHONE CALLS AND GPS. IT IS UNLAWFUL IN FLORIDA TO TEXT AND DRIVE. IT IS ALSO HAZARDOUS TO TEXT AND DRIVE. THEREFORE A BLUETOOTH IS NECESSARY

• 11/06/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  RECEIVED LETTER ABOUT A RECALL A MONTH OR SO AGO AND SO FAR HAVE NOT HEARD ANYTHING. GETTING WORRIED I DO A LOT OF DRIVING AND WANT TO MAKE SURE I AM SAFE.

• 11/06/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE 30,000.

• 11/06/2014· STEERING

  WAS DRIVING CAR ABOUT 25MPH AND THE POWER STEERING SHUT OFF. I THOUGHT THE CAR HAD SHUT OFF. THE WHEEL WAS ALMOST IMPOSSIBLE TO STEER PULLED UP TO STOP SIGH TO CHECK IF CAR WAS STILL RUNNING. IT WAS WHEN I PULLED AWAY THE POWER STEERING WAS WORKING AGAIN. A FEW DAYS LATER MY WIFE WAS DRIVING ABOUT 40MPH AND IT HAPPENED TO HER. SHE WAS GOING AROUND A CORNER, LUCKILY THERE WAS NO ONCOMING TRAFFIC AS SHE HAD TO SWING INTO OTHER LANE AND APPLY BRAKES. VERY VERY SCARED. WE HAD THE CAR TOWED TO THE DEALERSHIP. WHERE IT IS STILL. THEY CAN SEE VIA THERE COMPUTER THAT IT HAPPENED, BUT CAN'T FIX IT. I TALKED TO CHRYSLER CUSTOMER SERVICE AND THEY SAID BASICALLY SINCE THEY CAN'T FIND THE ISSUE THERE ISN'T ONE. EVEN THOUGH THEY CAN SEE THAT IT HAPPENED. WAS TOLD TO REFER TO MY WHITE AND BLUE BOOK THAT CAME WITH THE CAR. I ASKED WHAT HAPPENS IF I KILL SOMEBODY BECAUSE OF THIS ISSUE. AGAIN REFER TO YOUR BOOK. *TR

• 11/05/2015· SUSPENSION,ELECTRICAL SYSTEM,AIR BAGSCrash

  1:DRIVING HOME WHEN I LOOKED UP AND SAW SPARKS COMING FROM UNDER MY CAR, LOST STEERING AND SLOWED DOWN TO GUARD RAIL BEFORE AN EXIT RAMP ON HIGHWAY. MY WHEEL AND CONTROL ARM CAME OFF THE VEHICLE WHICH HAPPENED AT 5200 MILES. 2:AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SHUT DOWN CAUSING ME TO LOSE POWER AND GET STRANDED ON THE HIGHWAY NOT ABLE TO MOVE WHICH CAUSED ME TO GET REAR ENDED AT 65 MPH. THIS WAS AT 18K MILES. RECALL CAME OUT AFTER ACCIDENT.

• 11/04/2016· ELECTRICAL SYSTEM

  POWER WINDOW FRONT DRIVER SIDE FAIL TO GO UP AT 29,000 MILES

• 10/31/2013· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300 C. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO INCREASE SPEED DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER MAY HAVE TO BE CHANGED. THE DEALER REPLACED THE TRANSMISSION FILTER AND SOLENOID. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,957.

• 10/29/2014· SERVICE BRAKES

  WHEN BRAKES ARE HEATED STEERING WHEEL SHAKES, HAD THEM PULLED OFF AND THE CALIPERS ARE STAYING OUT . *TR

• 10/28/2013· EXTERIOR LIGHTING

  CHRYSLER MANUFACTURE IS AWARE AND HAS ACKNOWLEDGED THE SAFETY ISSUE PERTAINING TO THE LIGHTING OR RATHER THERE THE LACK OF LIGHTING. WHAT IS IT GOING TO TAKE FOR SOMETHING TO BE DONE ?? FATALITIES . I WAS ASSURED THAT THEY WOULD RESOLVE THE ISSUE HOWEVER I AM STILL DRIVING A CAR THAT I PAID GOOD MONEY FOR AND CAN'T DRIVE AT NIGHT. I TOOK MY CAR BACK TO THE DEALERSHIP ON THREE OCCASIONS FOR THEM TO ADJUST THE HEADLIGHTS AS THERE IS NO LIGHTING TO THE LEFT OR RIGHT SIDES IN RURAL AREAS. AFTER THE 2ND ATTEMPT TO CORRECT THE PROBLEM UNSUCCESSFULLY ONE OF THE TECHNICIANS THAT WORKED AT THE DEALERSHIP MET ME THE NEXT EVENING AT NIGHT AND SAW FOR HIMSELF AND HE REPORTED TO HIS BOSSES THAT THERE WAS A VERY SERIOUS PROBLEM. THE DEALERSHIP ADVISED AND GAVE CONTACT INFO TO DIRECTLY CONTACT CHRYSLER THIS WAS ON 6/27/13 THE FOLLOWING DAY RECEIVED EMAIL AND A PH. CALL STATING THAT THE DESIGN TEAM AT CHRYSLER EXAMINED THE IDENTICAL MODEL AND ACKNOWLEDGED THERE WAS A DEFINITE SAFETY ISSUE ASSIGNED A CASE# AND QUOTE " THERE IS IN FACT A FACTORY DEFECTIVE FLAW/CHARACTERISTIC IN THE DESIGN OF THE CAR PERTAINING TO ITS HEADLIGHTS" UNQUOTE . I HAVE ALMOST RAN OVER A MOTHER AND CHILD OUT WALKING, I HAVE BEEN IN 2 DITCHES AND A INCH FROM GOING INTO THE RIVER NOT TO MENTION THE ANIMALS. THERE IS NO EXCUSE FOR DRAGGING THEIR FEET IT WAS EXPLAINED TO ME THAT WITH IT BEING A LUXURY CAR THEY DIDN'T HAVE ENOUGH COMPLAINTS AS LUXURY CARS WERE SELDOM ON RURAL ROADS ESPECIALLY AT NIGHT . I AM A DISABLED VETERAN BEEN THRU A LOT AND IT WOULD BE A SHAME TO MEET MY MAKER DUE TO THE SELF ABSORBED EXEC'S AT CHRYSLER . I FILL CERTAIN THAT THEY WOULDN'T FOR A SECOND PAY FOR A VEHICLE THAT COULDN'T BE SAFELY DRIVEN AT NIGHT. I HAVE ALL OF THE DATES AND P.O.C.'S THE CASE # ASSIGNED BY CHRYSLER PLEASE RESOLVE THE ISSUE BEFORE IT TAKES AN INNOCENT LIFE IF IT HASN'T ALREADY.. *TR

• 10/27/2017· ELECTRICAL SYSTEM

  HAND FREE PHONE DOESN'T WORK. I TOOK THE CAR TO THE DEALER AND WAS TOLD THAT HANDS FREE MODULE INTERNALLY SHORTED AND NEEDS TO BE REPLACED. HAVE READ A LOT OF OTHER OWNERS HAVING SAME PROBLEM.

• 10/27/2016· ELECTRICAL SYSTEM

  WAS DRIVING AT APPROX 30 MPH AND CAR STARTED SMELLING LIKE SMOKE AND THE ADVANCED BRAKING SYSTEM LIGHT AND TRACTION CONTROL LIGHT CAME ON. CAR STARTED MAKING A SQUEALING NOISE. CAR WAS DRIVEN HALF A MILE BACK HOME AND PARKED. CAR WOULD THEN NOT TURN ON. NO ELECTRICAL WOULD WORK. CAR WAS TAKEN TO DEALERSHIP AND WAS DIAGNOSED WITH FAILED ALTERNATOR AND THE BATTERY HAD BEEN DESTROYED. CAR VIN IS NOT LISTED UNDER CURRENT ALTERNATOR RECALL. *TR

• 10/27/2016· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). IN ADDITION, MULTIPLE OTHER PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.