2013 Chevrolet Traverse

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2019· POWER TRAIN

  IT HAS A 2ND AND 3RD SHIFT SLIP EVERYONE AND THE BUT SOMETIMES IT DOES IT SO BAD PULLING IN TO TRAFFIC CAN BE DANGEROUS YOU THINK ITS GOING AND GETTING UP TO SPEED BUT THEN IT TRY'S TO SHIFT AND NOPE HAVE TO LET ALL THE WAY OUT OF THE GAS TO GO IN TO GEAR THEN YOUR GOOD IF YOU DONT GET HIT FIRST.

• 12/29/2017· ENGINE

  I WAS DRIVING MY CAR IT WAS MAKING NOISES, I TOO IT TO AUTOZONE TO GET A FREE DIAGNOSTIC CHECK. IT WAS READING THAT MY TIMING WAS OFF. I WENT BACK HOME PARKED THE CAR 2 DAYS LATER CALLED THE DEALERSHIP IN WHICH IT WAS PURCHASED TO HAVE THEM PICK IT UP AND RUN A DIAGNOSTIC ON IT, I STILL HAVE TIME UNDER WARRANTY. I WAS TOLD TIMING CHAIN IS OFF, BY THE DEALERSHIP THEY ARE FAILING TO GET IT COVERED UNDER WARRANTY STATING THAT I HAVE NO BEEN MAINTAINING THE VEHICLE. CALLED A LOCAL MECHANIC TO GET NEW ENGINE PRICING, HE TOLD ME THAT THE ENGINE BY THE MANUFACTURER HAD TO BE UPDATED BECAUSE OF PROBLEMS WITH THE TIMING CHAIN. WHICH IS THE CURRENT ISSUE I AM HAVING NOW.

• 12/29/2017· UNKNOWN OR OTHER

  WHILE DRIVING MY CAR STARTS ALARMING AND I GET A MESSAGE THAT SAYS SERVICE STABILITRAK, ENGINE POWER REDUCED, TRACTION CONTROL OFF. THIS CAUSES MY VEHICLE TO SLOW DOWN AND I HAVE VERY LITTLE CONTROL WHILE DRIVING IN SNOW. I USE THIS AS A FAMILY CAR, HAVE HAD IT CHECKED OUT AT A CHEVY DEALER AND WAS TOLD IT IS A SENSOR IN THE GAS PEDAL. I HAVE SEEN A LOT OF PEOPLE HAVING THIS SAME ISSUE, HAS THERE BEEN A RECALL YET? CHEVY SHOULD BE FIXING THIS, MY FAMILY AND I COULD BE IN DANGER, I AM GOING TO REPLACE THE GAS PEDAL AND SEE IF THE ISSUE PERSISTS, HOWEVER IF IT DOES NOT FIX THE ISSUE I WILL NEVER BUY ANOTHER GM CAR AGAIN.

• 12/29/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THERE WERE VARIOUS ELECTRICAL SHORTS PERTAINING TO THE LOW BEAM LIGHTS, THE INTERIOR LIGHTING, AND THE GAUGES ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED OF THE FAILURES SEVERAL TIMES, BUT WAS UNABLE TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS WAITING FOR A REMEDY FROM THE MANUFACTURER TO PROVIDE A SOLUTION TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 12/28/2015· STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING ABOUT 65 MPH ON US-59 IN MY 2013 CHEVROLET TRAVERSE LTZ , THE INSTRUMENT PANEL LIT UP LIKE A CHRISTMAS TREE, FOLLOWED BY A RAPID, UN-CONTROLLED DECELERATION, LOSS OF POWER, AND LOSS OF STEERING. THIS WAS WHILE DRIVING ON A STRAIGHT ROAD, AND NO SURFACE IMPEDIMENTS SUCH AS RAIN, SNOW, SLEET, ECT.. THE ISSUE WAS "STABILITRAK! AS A 30 YEAR, CAREER LAW ENFORCEMENT OFFICER WHO INVESTIGATED THOUSANDS OF ACCIDENTS, THIS WAS A VERY DANGEROUS SITUATION AND MY FAMILY AND I ARE VERY LUCKY TO BE ALIVE. I ALSO FOUND THERE IS A LONG HISTORY OF THIS GOING BACK TO AT LEAST 2010. THIS SAME VEHICLE HAS HAD THE REAR A/C FIXED 4 TIMES AND MYLINK SYSTEM FIXED 2X.

• 12/27/2018· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  THE ENGINE WITHOUT WARNING WENT INTO REDUCED POWER MODE AND WOULD NOT LET ME GO PAST 30 MILES AN HOUR. IT THEN FLASHED REDUCED POWER, STABLE TRACK, AND TRACTION CONTROL. VERY UNSAFE ON A BUSY HIGHWAY WHEN DRIVING AND ON A BUSY STREET TO JUST LOSE POWER.

• 12/23/2020· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCECrash

  TRACTION CONTROL LIGHT TURNED ON AND CAR SPEED DECREASED FROM 55 TO 20 ON WET FREEWAY, CAR SKID INTO SIDE RAIL. TURNED CAR OFF THEN BACK ON TRACTION CONTROL LIGHT OFF AND ABLE TO DRIVE AWAY. CHEVROLET REPAIR SHOP WAS NOT ABLE TO DETECT PROBLEM SINCE TRACTION CONTROL LIGHT WAS OFF (ACTUAL DATE UNSURE BUT THIS IS 2ND TIME I'M POSTING THIS ON THIS SITE)

• 12/23/2018· AIR BAGS,UNKNOWN OR OTHER

  MY WINDOW ON THE FRONT PASSENGER SIDE AND THE REAR BACK WILL NOT WORK WHEN OPERATED FROM DRIVER WINDOW PANEL. I ALSO HAVE A WARNING ON MY DASHBOARD THAT READS "SERVICE AIR BAG." I WAS PULLING OUT OF MY GARAGE ON DAY IN THE SUMMER WHEN I NOTICED IT AND IT HASN'T WENT AWAY SINCE.

• 12/21/2018· ELECTRICAL SYSTEM,AIR BAGS

  AIR BAG WARNING LIGHT WAS RECALLED AND WAS SUPPOSED TO BE FIXED. HOWEVER, IT BEGAN GOING ON AND OFF AGAIN AND WAS FIXED IN JUNE OF 2017 AT CHEVY DEALERSHIP. HOWEVER, IT IS AGAIN TURNING OFF AND ON AGAIN. NO ACCIDENTS HAVE OCCURRED BUT I AM AFRAID IF THERE IS ONE THAT THE AIR BAGS WILL NOT DEPLOY.

• 12/19/2017· STRUCTURECrash

  ON OCT 25 OF LAST YEAR WE WERE INVOLVED IN A ACCIDENT WHERE WE HIT A CAR BROADSIDED DOING ABOUT 30 MPH CAUSING CONSIDERABLE DAMAGE TO OUR CAR, BOTH MY WIFE AND MYSELF HAD TERRIBLE WHIPLASHES. AND I BELIEVE THAT SOME OF OUR PAIN COULD HAVE BEEN PREVENTED IF THE AIR BAGS WOULD HAVE DEPLOYED WHICH THEY DID NOT DO. WE WERE ON 4 LANE DIVIDED ROAD GOING THROUGH THE TOWN OF CHIEFLAND FL. WE WERE PASSING A SEMI TRUCK WHICH WAS SLOWING DOWN TO MAKE A TURN WHEN A VEHICLE CAME ACROSS THE FRONT OF THE TRUCK AND CONTINUED TO COME INTO OUR LANE WITH NO REGARDS TO STOPPING AND WE HAD NO CHOICE OR TIME TO STOP.

• 12/13/2014· AIR BAGS

  SERVICE AIR BAG SIGNS CAME ON WHEN VEHICLE IS STARTED FROM COLD FOR THE FIRST TIME IN THE MORNING. IT ALSO HAPPENED ON 12/06/2014 AND 12/11/2014. I TOOK IT TO DEALERSHIP AND THEY REPLACED N-TENSIONER KIT ON 12/12/2014. THIS MORNING "SERVICE AIR BAG" SIGN CAME ON AGAIN AS SOON AS I STARTED THE CAR. THE SIGN STAYED ON TILL AT LEAST 30 MINUTES. *TR

• 12/12/2017· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2013 CHEVROET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE TRACTION, ENGINE, AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. IN ADDITION, THE STEERING WHEEL SEIZED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO GEORGE MORRE CHEVROLET (10979 ATLANTIC BLVD, JACKSONVILLE, FL 32225) WHERE IT WAS DIAGNOSED THAT THE MOTHERBOARD NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO GEORGE MORRE CHEVROLET, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

• 12/11/2020· ELECTRICAL SYSTEM

  THE IGNITION SWITCH HAS FAILED AND MY VEHICLE DIED WHILE DRIVING.

• 12/09/2015· ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  I WAS DRIVING WHEN MY CHECK ENGINE LIGHT CAME ON. I GOT AN ERROR MESSAGE FOR LOSS OF TRACTION CONTROL AND SERVICE STABILITRACK. ADDITIONAL MESSAGE, ENGINE POWER REDUCED BUT WAS STILL ABLE TO DRIVE BUT AT A DECREASED SPEED. I WAS ABLE TO INCREASE SPEED BY USING RPM GAUGE AND SHIFTING TRANSMISSION BY PRESSING AND RELEASING ACCELARATOR TO SIMULATE MANUAL SHIFTING. I EVENTUALLY PULLED OVER OFF THE ROAD, TURNED OFF THE ENGINE AND RESTARTED. EVERYTHING APPEARED TO RETURN TO NORMAL UNTIL IT HAPPENED AGAIN THE FOLLOWING DAY WHILE DRIVING OUT OF MY DRIVEWAY. GOT AN OBD SCAN AND CODES WERE P2122 AND P2138. ADVISED THIS WAS A RECALL IN THE 2010 MODEL- HOW IS IT STILL HAPPENING IN MODELS THREE YEARS LATER? DOESN'T APPEAR IT WAS SUCCESSFULLY RESOLVED AND NOT A COVERED REPAIR THAT IS SEVERAL HUNDRED DOLLARS. THIS IS A POTENTIALLY DANGEROUS EVENT AND CAN CAUSE AN ACCIDENT OR DEATH.

• 12/03/2019· ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

  WHILE DRIVING ON THE TURNPIKE DURING RUSH HOUR NEAR PHILADELPHIA I GOT A VEHICLE ALARM FOR REDUCED POWER. THE VEHICLE THEN QUICKLY SLOWED DOWN FROM 50MPH TO 10MPH NEARLY CAUSING AN ACCIDENT. THEN A ALARM FOR STABILITY TRAC CONTROL. PULLED CODES P089 AND P228C. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED ASAP.

• 12/02/2021· STEERING,POWER TRAIN,ELECTRICAL SYSTEM

  While driving 65 to 70 mph on the freeway, vehicle suddenly shudders and dash state "engine reduce speed" and "service stabilitrak" and "service traction control". It has happen about twice a month 6 months back. Took it to the dealership, no code so they couldn't find the issue even though I should them multiple videos. Today the vehicle shut off while driving 65 mph this morning in the fast lane. Luckily my wife put the Emergency lights on and we wasn't hit from behind but cats did brake fast and almost hit us. So far vehicle has left me on the side on the road 3 times today. Errors codes that are coming up is P1682 and c042-00. It also states replace ignition relay switch which I had done 3 times already. Once this happens I have to wait 10 minutes, then restart, then shut off, then reatart, then shut off then restart until to vehicle starts up how it should start up with no hesitation or shaking. Then I can make it home My fear is my wife will be driving and car shuts off while driving on the freeway with the kids. I know this issues was recalled with the traverse 2009 and 2010 and some other vehicle gm made.

• 12/01/2018· STEERING

  TOOK MY TRAVERSE TO THE DEALERSHIP AS I NEEDED NEW TIRES DUE TO DRY ROT. THIS WAS DISCOVERED WHEN I TOOK IT IN FOR AN OIL CHANGE. IT STATED TO THEM THAT I COULD HEAR A GROWLING NOISE COMING FROM THE STEERING COLUMN WHEN TURNING THE WHEEL TO THE RIGHT. I WAS TOLD THAT THE POWER STEERING GEAR WAS LEAKING AT THE RIGHT FRONT BOOT. THE TOTAL COST TO REPAIR $1700.00. NO RECALL ON THIS IMPORTANT PART OF THE TRAVERSE OR ANY ALERTS OR BULLETINS ON THIS MATTER SO THE COST NEEDS TO BE FOOTED BY THE CUSTOMER. AS THE NOISE HAS INCREASED AND NOW HAPPENS WHETHER TURNING LEFT OR RIGHT AND I HAVE BECOME VERY CONCERN WITH MY WELLBEING AND THE PASSENGERS IN MY CAR, I HAVE ORDERED THE REPAIRS TO BE PERFORMED AS SOON AS POSSIBLE. I HAD TO PAY UPFRONT FOR THE PART AS IT IS NOT A STOCK ITEM. CONSUMER SAFETY SHOULD BE A TOP PRIORITY FOR GM. WE SHOULD NOT HAVE TO BECOME A STRATEGIC TO GET THERE ATTENTION. I HAVE OWN MANY CHEVROLET CARS AND SO HAVE MANY OF MY FAMILY MEMBERS GOING BACK 3 GENERATIONS. TOO MANY FOREIGN MADE CARS ON THE ROADS TODAY. GM WAKE UP!

• 12/01/2014· SEAT BELTS

  2013 CHEVROLET TRAVERSE. CONSUMER IS DISSATISFIED WITH THE APPEARANCE OF THE COMPLETED RECALL WORK. *SS THE CONSUMER STATED THERE IS A FOUR TO SIX INCHE OF BLACK CABLE WITH SHRINK WRAP EXPOSED IN THE AREA OF THE SEAT ON BOTH SIDES OF THE VEHICLE. *JB

• 11/30/2021· AIR BAGS,LANE DEPARTURE

  General Motors is not notifying GM vehicle owners of electrical defect malfunctions that has been on-going for a number of years; leaving vehicle owners with alarming operational occurrences and unexpected repair expenses. While driving our 2013 Chevrolet Traverse fall 2021, we experienced the passenger airbag light coming on and staying on, along with the blind spot detection system lights coming on and staying on for both side mirrors. Also, the key fob wouldn’t work—manually lock and unlock the vehicle. We disconnected the negative battery terminal to reset the computers, resulting in the key fob to work and the passenger airbag light to go out. The blind spot detection system continued to malfunction so we scheduled a repair appointment with our Chevrolet dealership. Prior to the appointment, we endured a frightening experience while driving our Traverse; the entire instrument panel went out along with the radio. This electrical malfunction occurred on two separate occasions. In addition, the engine light came on and the engine temperature gage did not work properly. The dealership performed two diagnostic tests 11/5/2021 determining the engine coolant sensor malfunction and blind spot detection system modules/hardness malfunction. The dealership service manager explained other electrical malfunctions such as steering wheel movement and passenger seat movement that could occur while driving our vehicle should we continue to operate our vehicle without repairing the blind spot detection system and the need to replace both modules and the electrical harness. The video showed both modules were severely corroded. He also explained there is nothing a vehicle owner can do to prevent the corrosion because the modules are placed in the rear bumper—susceptible to moisture penetration and system malfunction. The repair costs was $1664. 11/30/2021 Customer Assistance Center stated by phone call, no action or reimbursement unless a recall is issued.

• 11/30/2018· SERVICE BRAKES

  JUNE 2018 I TOOK MY TRAVERSE FOR REGULAR OIL CHANGE AND WAS TOLD I NEEDED BRAKES. SI WASN'T EXPERIENCING A PROBLEM WITH THEM BUT I AGREED TO HAVE THEM REPLACED AS THEY ARE IMPORTANT PART OF THE DRIVING EXPERIENCE. APPROXIMATELY 4 WEEKS AFTER THE NEW BRAKES WERE REPLACED A GRINDING NOISE BEGAN WHEN I APPLIED THE BRAKES COMING TO A STOP. I HAD NO NOISES COMING FROM MY BRAKES EVER BEFORE THEY WERE REPLACED? I TOOK IT BACK TO THE DEALERSHIP THEY COULDN'T HEAR ANYTHING AND BRAKES WERE 100%. THE GRINDING NOISE CONTINUED SO I TOOK IT BACK AND TEST DROVE IT WITH THE SERVICE MANAGER WHO FINALLY HEARD IT AND A BRAKE BOOSTER WAS ORDERED AND BRAKES WERE REPAIRED. MY TRAVERSE HAS NOW BEEN BACK FOR THIS BRAKE PROBLEM 3 TIMES. THE GRINDING NOISE IS STILL THERE AND THE LAST TIME I TOOK IT BACK WAS TOLD THAT THERE IS AN ALERT ON THIS PROBLEM BUT NOT A RECALL BY GM. THE FRONT LOWER CONTROL ARM BUSHINGS SUCH CORRECT THIS PROBLEM, PER BULLETIN PIT5563 AT THE COST OF $700.00. SINCE IT'S NOT A RECALL BUT A PROBLEM THEY ARE AWARE OF AND SINCE IT ONLY OCCURRED AFTER MY BRAKES WERE REPLACED I HAVE TO FOOT THE COST. WHAT'S IT GOING TO TAKE A FEW LIVES TO GET GM TO OWN UP TO THIS KNOWN PROBLEM?

• 11/23/2020· AIR BAGS

  MY AIRBAG WARNING LIGHT SAY "SERVICE AIRBAG" AND IT HAS BEEN CHECKED OUT BY THE DEALER, THEY SAY IT MAYBE A SHORT IN A WIRE BUT THEIR COMPUTER IS NOT PICKING IT UP. IT HAS BEEN COMING ON AND OFF SINCE I PURCHASED IT IN DECEMBER 2019 BUT IT USUALLY GO OUT BUT THIS TIME IT HAS STAYED ON AD WILL NOT GO OUT. I AM NOT SURE IF THIS IS SAFE IF I'M INVOLVED IN AN ACCIDENT. EACH TIME I START MY VEHICLE, WHILE I'M DRIVING, PARKED, ETC., THIS WARNING LIGHT NEVER GO OFF

• 11/23/2018· AIR BAGS

  SERVICE AIRBAG CAME ON WHILE DRIVING - HAD IT SERVICED A DEALER WHICH RESULTED IN PASSENGER SIDE AIRBAG WARNING ALONG WITH THE PASSENGER SENSOR BELL TO CONSTANTLY RING EVEN WITH NO ONE IN THE SEAT. I TOOK IT BACK TO THE DEALER AGAIN AND AFTER THEM LOOKING AT THE PASSENGER SIDE, THE DRIVER'S SIDE AIRBAG IS BACK ON AGAIN. THIS LIGHT IS ON ALL THE TIME WHEN THE KEYS ARE IN THE IGNITION. THERE ARE 75584 MILES ON THE CAR.

• 11/22/2014· FUEL/PROPULSION SYSTEM

  FUEL GAUGE SHOWS 3/8 OF A TANK AND COMPUTER SHOWS 175 MILES TO EMPTY AND IT RUNS OUT OF GAS. *TR

• 11/21/2020· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  I PURCHASED THIS VEHICLE, 2013 CHEVY TRAVERSE LS ON 5/6/2030, A COUPLE WEEKS AFTER PURCHASING THE VEHICLE I NOTICED THE TRANSMISSION SLIPPING, I BROUGHT IT BACK THREE TIMES TO SUN USED CARS, ALL WITHIN MY WARRANTY PERIOD AND THEY COULD NOT DUPLICATE THE ISSUE, SO NOW THEY WILL NO LONGER FIX THE VEHICLE, AND I AM STILL HAVING ISSUES WITH IT SLIPPING. I THINK IT MAY BE ELECTRICAL BECAUSE WHEN IT WON'T SHIFT AND YOU TURN IT OFF AND BACK ON AGAIN IT WILL SHIFT GEARS. THERE IS ALSO 4 AIR BAG SENSORS THAT ARE SHOWING UP AS AN ISSUE THAT STARTED AFTER THE RELAY SWITCH FOR THE LOCKS WERE FIXED.

• 11/19/2020· ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

  I TURN MY TRUCK ON TO GO TO WORK COME OUT OF WORK TRUCK IS COMPLETELY DEAD THEN WHEN I TRY A FEW TIMES TO START SERVICE AIR BAG POPS UP AND SERVICE CHARGING SYSTEM AS WELL I HAVE PICTURES AND NEED CHEVROLET TO FIX THESE ISSUES CAUSE I HAVE TO BUY BATTERIES EVERY 3 MONTHS IT'S COSTING TO MUCH MONEY

• 11/13/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

• 11/12/2017· ELECTRICAL SYSTEM

  BATTERY KEEPS DRAINING. BATTERY WILL CHARGE AND THEN WHEN THE CAR SITS, SOMETHING IS DRAWING POWER OUT. THE CD PLAYER AND NAVIGATION CYCLE CONSTANTLY.

• 11/12/2014· SEAT BELTS

  HI THERE; I AM TALL - ABOUT 6' 5". THE DRIVER AND PASSENGER SEAT BELTS, DO NOT FULLY CROSS MY SHOULDER, RATHER THEY ARE CROSSING MY "OUTER" SHOULDER/UPPER ARM. THE "B" PILLAR IS ALMOST FORWARD OF ME. THE SEAT-BELT HEIGHT ADJUSTMENT IS FULLY RAISED. I FEEL QUITE UNCOMFORTABLE AND WONDER IF THIS SHOULD BE A CONCERN TO ME (I THINK IT IS!) IN THE EVENT OF A COLLISION; I FEEL THAT IN A SUDDEN STOP, LET ALONE A SIDE-IMPACT, I MAY AS WELL HAVE A LAP BELT ONLY!! PLEASE TELL ME I AM IMAGINING THIS AND THAT NHTSA HAS APPROVED THIS CONFIGURATION!! THANKS. *TR

• 11/08/2019· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

  I WAS ON THE FREEWAY IN CA IN TRAFFIC AND EXPERIENCED THIS FRIGHTENED REDUCED SPEED ERROR, 75 MPH TO LESS THAN 25 MPH AND HAD TO PULL OVER. I HAVE LOOKED AND SEEN THAT THIS IS A COMMON PROBLEM AND THERE IS NO RECALL. AFTER LEAVING THE CAR OFF FOR A DAY, THE CHECK ENGINE LIGHT IS NOW OFF FOR A DIAGNOSTIC. I AM AFRAID FOR MY LIFE AND CHILDREN LIVES TO TRAVEL AND NOT KNOW WHAT'S GOING TO HAPPEN WHEN I TAKE THEM TO SCHOOL. THIS FIRST HAPPENED IN 2018. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY STATED THAT IT WAS THE IGNITION SWITCH AND REPLACED IT BUT STATED THEY COULDN'T DUPLICATE THE ISSUE I EXPLAINED TO THEM. I LEASED A NEW VEHICLE DUE TO SAFETY CONCERN AND TRIED TO GET THEM TO FIX THE ISSUE BY CONTACTING GM CUSTOMER SERVICE AFTER SEEING THIS IS A KNOWN ISSUE WITH THE LAW VEHICLES. THEY DID AN EXTENDED WARRANTY FOR THE YEARS 2010-2012 VEHICLES. MINE IS A 2013 SO IT IS NOT UNDER THE WARRANTY. WHEN I TURNED IN MY YEAR LEASE VEHICLE I BEGAN DRIVING THIS VEHICLE AGAIN AND HAVE EXPERIENCED THE SAME ISSUE BUT NOW THE WARRANTY HAS EXPIRED ON MY VEHICLE FOR IT BEING 5 YEARS BUT IT WAS NOT EXPIRED WHEN I FIRST TOOK IT TO BE FIXED FOR THE ISSUE.

• 11/08/2015· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  CAR TURNED ITSELF OFF WHILE DRIVING 55 MPH ON HIGHWAY WITH MY CHILDREN IN THE CAR. TRAVERSE RANDOMLY SWITCHES BETWEEN CD AND RADIO BY ITSELF. TRACTION CONTROL WARNING SOUNDS RANDOMLY. SOMETIMES WHEN KEY IS TURNED OFF ALL GOES BLACK ON DASH WITHOUT OPENING THE DOOR. THERE IS NO PATTERN TO ANY OF THIS. ALWAYS TOTALLY RANDOM. I HAVE STARTED PRESSING RECORD ON MY PHONE BEFORE EVERY TIME I START MY CAR FOR THE POSSIBILITY THAT I WILL CATCH ONE OF THE RANDOM INSTANCES ON CAMERA. DEALERSHIP HAS REPLACED MY RADIO FOCUSING ON IT AND IGNORING MY TRACTION CONTROL ISSUE AND POWER LOSS. SINCE THESE ISSUES CANNOT BE TRIGGERED AND ARE COMPLETELY RANDOM I HAD TO CATCH MY RADIO FREEZING UP ON VIDEO TO GET DEALER TO BELIEVE MY ACCUSATIONS. MY CAR HAS BEEN "REPROGRAMMED" TWICE, NEW RADIO INSTALLED, REPAIRED INFORMATION BUTTONS ONCE, THEN INFORMATION BUTTONS REPLACED AND EACH TIME TELLING ME THAT ITS ALL FIXED NOW. WELL, I NOW HAVE VIDEO THAT PROVES DIFFERENTLY. SO WHEN IS THE NEXT TIME MY CAR IS GOING TO SHUT OFF? WILL MY CHILDREN BE WITH ME OR WILL IT ONLY BE A RISK OF THEM LOSING THEIR MOTHER??

• 11/07/2014· STEERING,ELECTRICAL SYSTEMCrash

  TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. ALSO, THE CONTACT MENTIONED THAT THE RADIO FAILED SEVERAL TIMES AND THE SENSORS AND GAUGES INTERMITTENTLY FLICKERED. IN ADDITION, THE CONTACT STATED THAT WHILE TRAVELING 25 MPH ATTEMPTING TO AVOID DOG, THE CONTACT SWERVED TO THE RIGHT AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND LEGS. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE CONTACT INDICATED THAT THE STEERING WHEEL LOCKED AND THE IGNITION SWITCH WOULD NOT TURN OVER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

• 11/05/2022· AIR BAGS

  Although the recall was done , few years ago by the dealer ? RCRIT-14V118-2797 But it is getting worse than before , the massage SERVICE AIR BAG KEEP APPEARING ? The job by the dealer was unsatisfactory ? This is ridiculous . [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 10/31/2015· ELECTRONIC STABILITY CONTROL (ESC)

  I WAS IDLING AT A STOP LIGHT WHEN MY CHECK ENGINE LIGHT CAME ON. I GOT AN ERROR MESSAGE FOR LOSS OF TRACTION CONTROL AND STABILITRACK. MY ENGINE THEN COMPLETELY LOST POWER. I TURNED OFF THE ENGINE AND RESTARTED. MY CAR GOT ME THROUGH THE INTERSECTION WHEN IT IMMEDIATELY HAPPENED AGAIN. THIS WAS A RECALL IN THE 2010 MODEL- HOW IS IT STILL HAPPENING IN MODELS THREE YEARS LATER?

• 10/31/2015· FUEL/PROPULSION SYSTEM

  THE FUEL GAUGE STARTED FLUCTUATING AT FIRST AFTER GOING FROM DRIVE TO PARK. THE FUEL GAUGE READING WOULD BE OFF ANYWHERE FROM 1/8 TO 1/4 OF A TANK. THE FIRST PROBLEMS WERE THE GAUGE UNDERCOMPENSATING FOR THE ACTUAL FUEL IN THE TANK, THEN OVERCOMPENSATING, NOW IT GOES BACK AND FORTH. NOW THE PROBLEM IS NO LONGER LIMITED TO WHEN THE CAR IS IN PARK, I NEVER KNOW HOW MUCH FUEL I HAVE WHILE I AM DRIVING. THIS IS A VERY SERIOUS AND POTENTIALLY DANGEROUS SITUATION. IT IS AN ONGOING DAILY PROBLEM

• 10/30/2017· VISIBILITY/WIPER

  I WAS DRIVING ON THE HIGHWAY WHEN I HEARD WHAT SOUNDED LIKE AN EXPLOSION AND IT TURNS OUT MY SUNROOF EXPLODED. IT SHATTERED INTO HUNDREDS OF LITTLE PIECES BUT LUCKILY IT DID NOT FALL THROUGH.

• 10/29/2020· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  I HAVE BEEN HAVING PROBLEMS WITH MY 2013 CHEVY TRAVERSE THE TRACTION CONTROL LIGHT/STABILITRAX COMES ON, WHICH MAKES MY CHECK ENGINE LIGHT COME ON, WHICH THEN CAUSES MY ENGINE TO POWER DOWN, I WILL THEN HAVE TO WAIT 2-3 MINUTES AND IT WILL EITHER CRANK UP OR IT WON'T (HAS TO BE TOWED), IT ALSO CAUSES IT TO STALL OUT WHEN TAKING OFF OR COMING TO A STOP. STALLED OUT ON ME WHILE PULLING OUT INTO ONCOMING TRAFFIC THANKFULLY I WASN'T ALL THE WAY OUT IN THE ROAD OR I WOULD HAVE BEEN T-BONED. I HAVE TAKEN THE VEHICLE TO A TWO DIFFERENT CHEVY DEALERS WHICH IT HAD TO BE TOWED TO BOTH WITHIN A MONTH THE FIRST ONE TOLD ME IT WAS JUST THE BATTERY $400 AND 4 DAYS LATER I WAS STRANDED ON THE SIDE OF THE ROAD WITH MY 3 KIDS AGAIN. I HAD TO TOWED TO ANOTHER CHEVY DEALER WHICH THEY REPLACED THE ECM, REPAIRED WIRING THAT HAD BURNT, REPLACED WIRING HARNESS AND FPCM THAT HAD ALSO BURNT AND PERFORMED A MULTIPOINT INSPECTION. I WAS CHARGED $1540.06 ON AUGUST 5, 2020 AND HEAR I AM OCTOBER 26, 2020 AND I AM ONCE AGAIN STRANDED ON THE SIDE OF THE ROAD WITH MY 3 KIDS DEALING WITH THE SAME ISSUES AS BEFORE

• 10/21/2015· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, POWER TO THE ENGINE DIMINISHED, TRACTION CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER THE VEHICLE WAS PARKED FOR APPROXIMATELY TEN MINUTES AND THE CHECK ENGINE WARNING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON THREE OTHER OCCASIONS AND WAS TAKEN TO THE DEALER EACH TIME. THE VEHICLE WAS DIAGNOSED ON THE THIRD VISIT WITH AN UNKNOWN DIAGNOSIS AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

• 10/16/2023· STEERING,ELECTRICAL SYSTEM,ENGINE

  It happened several times already and couple of times was so dangerous, I had 4 kids in my car. When I drive from Salem, OR to Portland, OR, in the middle of a highway, my car suddenly doesn't drive. On the dashboard signs are traction controll and stability track or something. Please help me. When it happens, car doesn't drive and stops on freeway. It's so dangerous.

• 10/14/2014· FUEL/PROPULSION SYSTEM

  FUEL GAUGE REGISTERED FUEL BUT VEHICLE STALLED OUT DUE TO LACK OF FUEL. *TR

• 10/14/2014· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE DRIVING 25 MPH, THE LOW FUEL INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE FUEL GAUGE DISPLAYED THE INCORRECT AMOUNT OF FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

• 10/12/2023· SUSPENSION,AIR BAGS

  There was a recall on the airbag on my vehicle a while back. I took my car to the dealer to have it serviced. They fixed it supposedly but periodically when I start the the car the airbag light would take a while to go out, like a delay. Reported to dealer now airbag light is on continuously and dealer says it's no longer under warranty or recall. Now I have a problem with the Stabilitrak system light comes on and the car sometimes slow down or shuts off. I've taken it to the dealer about the problem but they can't ever seem to find it during a diagnostic my car shut off on me while I was on the interstate driving 70 miles an hour in the left lane good thing I was an experienced driver me and my family could have gotten killed. I researched the internet and found that this has happened to many of these Traverse and there has been no recall are we waiting for someone to die before we look into this. I got no warning the light came on and the car shut off an it coast it didn't lock up which was a good thing. I turned the ignition switch off had to wait about 15 minutes turned it back on and it was fine. I took it to the dealer nothing, month later same thing.. First time it happened was in February 2017 or 2018

• 10/12/2021· STEERING

  Steering gave out my mechanic put on new pump took it out for a test drive and it still didn’t correct it . Put another pump on same thing . He doesn’t know what to do it is a programming problem the 2013 traverse is having from all the research I have done . From what I read very dangerous problem

• 10/11/2019· ENGINE

  TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR CONDITIONING WAS NOT OPERATING PROPERLY. THE VEHICLE WAS TAKEN TO BEATY CHEVROLET (9615 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 233-9063) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNTS FRACTURED DUE TO EXCESSIVE CORROSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,511. *PM CONSUMER STATED HIGH AND LOW SIDELINES AND EXCHANGER/CONDENSOR REPLACED DUE TO CORROSION.*JB

• 10/03/2020· STEERING,POWER TRAIN,VEHICLE SPEED CONTROL

  THE VEHICLE RANDOMLY TURNS OFF AND ON THE TRACTION CONTROL SYSTEM. AT TIMES, THE VEHICLE ALSO GOES INTO "REDUCED POWER MODE" WHILE TRAVELING AT HIGHWAY SPEEDS. WHEN THE REDUCED POWER MODE OCCURS, LOSS OF POWER STEERING AND POWER BRAKES ALSO OCCUR MAKING THE VEHICLE DIFFICULT TO CONTROL UNTIL IT IS STOPPED. AFTER RESTARTING THE VEHICLE, THE REDUCED POWER MODE AND TRACTION CONTROL/STABILITRAC CONDITIONS GO AWAY UNTIL IT RANDOMLY TRIGGERS AGAIN. THE REDUCED POWER MODE AND TRACTION CONTROL/STABILITRAC ERRORS MAY OCCUR EITHER WHILE MOVING OR WHILE STATIONARY. THE EVENTS TRIGGER RANDOM ENGINE CODES, OF WHICH I HAVE SEVERAL ON RECORD, AND THOSE ENGINE CODES TYPICALLY HAVE NOTHING TO DO WITH THE TRACTION CONTROL SYSTEM. ADDITIONALLY, ON OCCASION, THE FRONT PASSENGER SEAT BELT AND AIRBAG LIGHTS ALERT TO BUCKLE THE BELT ALTHOUGHT THERE IS NO ONE OR NOTHING IN THAT SEAT. THIS VEHICLE IS EQUIPPED WITH THE SAME IGINITION SWITCH THAT WAS RECALLED IN OTHER GM VEHICLES EXPERIENCING SIMILAR PROBLEMS, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL.THE MOST RECENT INCIDENT WAS 10/02/2020, WHEN THE VEHICLE SUDDENLY WENT INTO REDUCE POWER MODE, AND NEARLY CAUSING ME TO MISS A NEGOTIATING A CURVE IN THE ROAD.

• 10/02/2020· ELECTRICAL SYSTEM

  CHECK ENGINE LIGHT CAME ON WHILE DRIVING. DROVE FINE. P1682 CODE IGNITION 1 SWITCH RELAY 2. RELAYS IN FUSE BOX LOOKED FINE. CODE WENT AWAY. FOLLOWING MORNING THE LIGHT COMES ON ALONG WITH OTHER WARNINGS INCLUDING TEST ICE TRACTION CONTROL, ABS ETC. AND VEHICLE DRAMATICALLY GOES INTO LIMP MODE REDUCED ENGINE POWER. LUCKILY MY WIFE HAD JUST GOTTEN OFF THE HIGHWAY ONTO A CITY STREET AND COULD SAFELY PULL INTO A PARKING LOT WITH OUR KIDS.TOWED VEHICLE TO SHOP AND SHOP SAYS SHORT/BURNT WIRE LEADING TO FUSE BOX. NEED TO REPLACE ENTIRE FUSE BOX. $1273. BOUGHT VEHICLE BRAND NEW, ONLY 69XXX MILES. STILL WAITING FOR REPAIR TO COMPLETE. SEVERAL DAYS FOR PART TO DELIVER.

• 10/01/2017· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  ENGINE/DRIVETRAIN > ENGINE POWER REDUCED AT 70 MPH MILTSTIPEK 01:12 PM 09-05-2017 I WANT TO REPORT A VERY DANGEROUS AND SAFETY HAZARD THAT WE RECENTLY EXPERIENCED WITH OUR 2013 LTZ TRAVERSE. ON JULY 23,2017 MY WIFE AND I WERE DRIVING ON INTERSTATE 80. DRIVING IN THE MIDDLE LANE GOING 70 MPH. ALL OF THE SUDDEN BELLS WERE RINGING AND DASHBOARD ALERTS LIT UP. (TRACTION CONTROL OFF, SERVICE STABILITRAK,ENGINE POWER REDUCED) OUR SPEED WENT FROM 70 MPH TO 10 MPH IN SECONDS. THE TRAFFIC BEHIND US WERE SWERVING ALL AROUND US TO AVOID A SERIOUS ACCIDENT. WE WERE LUCKY NO ONE WAS KILLED. WE WERE FINALLY ABLE TO GET OFF THE ROAD INTO A TRUCK WEIGH STATION. OUR TRAVERSE WAS TOWED TO THE NEAREST CHEVY DEALER IN FRANKFORT,IL. LOW AND BEHOLD THERE WASN'T ANYTHING WRONG WITH THE TRACTION CONTROL OR THE STABILITRAK. WE WERE TOLD THAT THE CODES WERE FOR THE HIGH PRESSURE FUEL PUMP AND SENSOR. THE ECM SHOULD NOT HAVE THESE THREE PROBLEMS ROUTED TOGETHER. THERE SHOULD BE SOME SORT OF ALERT FOR THE HIGH PRESSURE FUEL PUMP BEFORE IT IT A PROBLEM AND THE ENGINE SPEED DROPPED. THE ECM SHOULD BE REPROGRAMMED SO THAT IT DOES NOT DROP THE SPEED DOWN THAT FAST. PLEASE GET THIS FIXED BEFORE THERE ARE MAJOR FATALITIES! GM YOU HAVE BEEN WARNED! (THIS IS ANOTHER PERSON WITH COUNTLESS OTHERS WITH THIS EXPERIENCE - FIX IT OR YOU WILL HAVE THEIR BLOOD ON YOUR HANDS) DO THE HONORABLE THING PLEASE!

• 09/30/2017· UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEMCrash

  WHILE DRIVING ON FREEWAY TRACTION CONTROL OFF LIGHT CAME ON THE ENGINE SPEED REDUCED CAME ON AND CAR IMMEDIATELY WENT FROM 60 MPH TO 15-20 CAUSING ME TO SPIN OUT AND LOSE CONTROL ON FREEWAY AND EVENTUALLY SLAMMED INTO SIDE OF ROAD, (MANAGED TO DRIVE HOME GOING ABOUT 15 MPH AT 1:00 IN THE MORNING)BENDING MY AXLE AND THE NEXT DAY ON THE NEWS IT WAS REPORTED CARS WITH ONSTAR WERE HACKED. NEXT MORNING NO LIGHT WAS ON IN THE CAR AND ABLE TO DRIVE WITH BENT AXLE. REPAIRS COMPLETED AND MY INSURANCE RATES WERE INCREASED. ONE YEAR LATER LIGHT CAME ON AGAIN TRACTION CONTROL OFF THEN ENGINE SPEED REDUCED AND CAR WENT FROM 40 TO 15 (LUCKILY I JUST GOT OFF FREEWAY GOING TO WORK) ON SURFACE STREET AND MANAGED TO MAKE IT TO WORK. CALLED CHEVROLET DEALER AND WAS TOLD MANY DIFFERENT THINGS. WAS TOLD THAT PARTICULAR LIGHT COMES ON WHEN ANYTHING GOES WRONG WITH THE CAR TO PREVENT FURTHER DAMAGE TO "THE CAR" BUT PUT LIVES AT RISK. CHECKED THE CHEVROLET FORUM AND THIS HAPPENS QUITE OFTEN AND PEOPLE SAY GET RID OF IT AS SOON AS POSSIBLE AND DON'T USE IT AS A FAMILY CAR BECAUSE IT CAN STALL ON THE HIGHWAY. THIS FEATURE SHOULD BE REMOVED FROM ALL VEHICLES. I WAS TOLD THERE WAS A PRIVATE RECALL ON THE 2011 EQUINOX THROTTLE BODY, SHAME ON CHEVROLET, SHAME ON ONSTAR!

• 09/23/2015· POWER TRAIN

  WIFE WENT TO PARK CAR IN DRIVEWAY BETWEEN GARAGE & STREET AND WHEN EXITING THE CAR, THE CAR BEGAN TO ROLL BACKWARDS. SHE TRIED TO GET BACK INTO CAR AS 2 GRAND KIDS WERE IN THE BACK SEAT. AFTER SEVERAL ATTEMPTS TO GET IN, THE CAR DOOR KNOCKED HER DOWN & THE CAR CONTINUED TO ROLL INTO STREET UP ON NEIGHBORS FRONT LAWN ACROSS THE STREET. SHE WAS KNOCKED UNCONSCIOUS AND SUFFERED BRUISES UP & DOWN HER RIGHT SIDE WHEN I RETRIEVED THE CAR, FOUND IT IN "PARK" & ENGINE WAS TURNED OFF. KEYS WERE STILL IN IGNITION BUT IN OFF POSITION. DRIVEWAY HAS A SLIGHT DOWNGRADE BUT NOT WHAT I CONSIDER SIGNIFICANT. NEIGHBOR HAD OUTSIDE CAMERA WITH AUDIO BUT DID NOT HAVE VEHICLE IN PICTURE. IT DID HAVE AUDIO OF CAR GOING CLICK, CLICK, CLICK, CLICK, CLICK, ETC. AS IT ROLLED BACKWARDS TILL IT CAME TO A STOP. VERY FORTUNATE IT DID NOT COLLIDE WITH ANYTHING BEHIND IT OR ANY TRAFFIC CROSSING STREET AS WOULD HAVE BEEN DISASTROUS. WIFE WAS TAKEN TO HOSPITAL AND REQUIRED FOLLOW-UP VISITS WITH SPECIALIST & ALSO HAD A RETURN VISIT TO HOSPITAL WITH COMPLICATIONS FROM HER CONCUSSION. DEALER FOUND INTERMITTENT BINDING IN PARK PAWL LINKAGE AND ADJUSTED SHIFTER CABLE FIRST. COULD NOT DUPLICATE PROBLEM. FURTHER DISCUSSION WITH GM WERE INSTRUCTED TO REPLACE PARK PAWL AND COMPARTS INCLUDING LINK ARM W/SPRING. DID FIND RECALL ON 2014 CHEVROLET TRAVERSE MATCHING DESCRIPTION OF MY EXPERIENCE WITH TRANSMISSION NOT ENGAGING IN "PARK" & ROLLING. INTERESTING THAT THE 2013 WAS THE YEAR THE TRAVERSE WAS REDESIGNED.

• 09/22/2020· ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  WHILE DRIVING THE CAR ON THE FREEWAY WITH MY KIDS DRIVING NORMAL WHEN THE STABILITRAK HAPPENED, AND THE CAR WENT FROM 60 MILES PER HOUR TO 20 MILE PER HOUR ON THE FREEWAY ALMOST CAUSING A BAD ACCIDENT. WE GOT VERY SCARED. I BEEN LOOKING UP ONLINE ON THIS ISSUE AND IT SEEMS THIS IS A ISSUE WITH THE GM CARS.

• 09/21/2014· ELECTRICAL SYSTEM

  THE BATTERY FAILED TO RECHARGE, THE VEHICLE COMPLETELY SHUT DOWN (ELECTRICALLY SPEAKING). MY WIFE AND 2 KIDS WERE STUCK IN A CAR WITH NO AC, NO ABILITY TO RECHARGE HER CELL PHONE TO CALL FOR HELP, ON A HOT 100F DAY. THANKFULLY, SHE WAS ABLE TO CALL A TOW TRUCK. AFTER 2 DAYS IN THE SHOP AT RON BAKER CHEVY IN SAN DIEGO, IT WAS DISCOVERED THAT THE ALTERNATOR WAS FAULTY. BOTH THE ALTERNATOR AND THE BATTERY WERE REPLACED. *TR