2013 Chevrolet Suburban 1500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/16/2020· STEERING

  REPLACEMENT OF RACK AND PINION

• 12/15/2017· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. WHILE IDLING ON THE HIGHWAY, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, HEAD, AND MOUTH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO TRAPP CADILLAC CHEVROLET (200 S HOLLYWOOD RD, HOUMA, LA 70360 (985) 200-3937), BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.

• 12/13/2018· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

  ON 12/08/2018, THE VEHICLE STALLED WHILE IN MOTION ON STREET PULLING OUT OF DRIVEWAY AND TRAVELING ON THE HIGHWAY. THEN THE DASBOARD AND ENTIRE ELECTRONICAL STARTS TO SHUT DOWN AND TRUCK STARTS JURKING LOSING MORE POWER. THEN THE TRACTION AND STABILIZERS ARE DEACTIVATED. AFTER THE TRUCK IS PARK IT WILL NOT REMOTE START OR START WITH THE KEY UNTIL AFTER A COUPLE OF HOURS. THE A/C DEACTIVATED WITH A MESSAGE SAYING THAT THE ENGINE IS TO HOT. THE PROBLEMS STARTED BACK IN 06/2018 HAPPEN ON A FREQUENCY OF 3 TO 4 TIMES A MONTH.

• 12/03/2020· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT VARIOUS ELECTRICAL FAILURES WOULD INTERMITTENTLY OCCUR WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE AUTOMATIC DOORS WOULD INDEPENDENTLY LOCK AND UNLOCK, SEVERAL WARNING LIGHTS WOULD FLASH ON THE INSTRUMENT PANEL, AND THAT THE HOME SCREEN WOULD FLICKER ON AND OFF. ONCE THE FAILURE OCCURRED, THE VEHICLE WOULD STALL WITHOUT WARNING. EACH TIME THE FAILURE OCCURRED, THE CONTACT PULLED OFF TO THE SIDE OF THE ROAD, MANUALLY SHIFT THE BATTERY CABLES UNDERNEATH THE HOOD AND RESTART THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO CONTACTED THREE DIFFERENT DEALERS, GOLD RUSH CHEVROLET (570 GRASS VALLEY HWY, AUBURN, CA 95603), JOHN L SULLIVAN CHEVROLET (350 AUTOMALL DR, ROSEVILLE, CA 95661) AND WINNER CHEVROLET (1624 S CANYON WAY, COLFAX, CA 95713), ALL OF WHOM STATED THAT THEY HAD NEVER HEARD OF SUCH A FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

• 11/30/2012· VISIBILITY,STRUCTURE

  THE LEFT DRIVER'S SIDE EXTERIOR MIRROR IS RESTRICTED IN ITS UPWARD MOVEMENT AND WILL NOT MOVE HIGH ENOUGH TO ENABLE SAFE VIEWING OF THE BLIND SIDE ON THE LEFT OF THE CAR. THE MIRROR IS OBSTRUCTED BY THE FRAME OF THE MIRROR ASSEMBLY SO IT WON'T PIVOT INTO THE FRAME TO GIVE A HIGHER VIEW. *TR

• 11/29/2018· SERVICE BRAKES

  HAVE REPLACED CALIPERS 3 TIMES SINCE AUGUST 2018. STARTED WITH SQUEALING OF BRAKES AND THEN TAKING TO MECHANIC TO FIND THAT CALIPER WAS "FROZEN" AND EATING UP THE BRAKE PADS. THE ABS PUMP IS NOT RELEASING APPROPRIATELY AND CAUSING THE BRAKES TO REMAIN IN A BRAKING MODE WHILE DRIVING. IT IS NOT BOTH SIDES AT THE SAME TIME. IT HAS ALTERNATED SIDES SO THE MASTER CYLINDER WAS RULED OUT AS AN ISSUE. INNER AND OUTER TIE RODS ENDS WERE REPLACED FIRST, AND THEN THE FIRST SET OF CALIPERS. THEN BRAKE HOSES, PADS AND ROTORS WERE ALSO REPLACED. AT THAT POINT, THE SQUEALING HAPPENED AFTER ABOUT TWO WEEKS OF DRIVING AND WE FOUND IT WAS A CALIPER STICKING. THINKING THAT IT WAS A FAULTY REPLACEMENT, IT WAS REPLACED AND DID FINE. TWO WEEKS LATER THE SAME HAPPENED WITH THE OTHER SIDE. THIS HAS HAPPENED ANOTHER TIME SINCE THE FIRST SET WAS REPLACED. AT THIS POINT MY MECHANIC HAD FIGURED OUT THAT THE ABS PUMP WAS WHAT WAS CAUSING THE ISSUE AND BECAUSE IT WAS SOMEWHAT INTERMITTENT, IT DIDN'T TRIGGER A CODE IN THE VEHICLE. HE WAS ABLE TO DO TESTING THAT SHOWED FAILURE ON THE SIDE THE CALIPER WAS NOT RELEASING ON AND THEN AFTER ABOUT 5 MINUTES, IT RELEASED, HE RETESTED AND IT PASSED. HE CALLED HIS OEM SUPPLIER WHO THEN TOLD HIM THIS WAS A "KNOWN ISSUE" AND THAT THERE WERE ONLY 5 OF THE PUMPS AVAILABLE NATIONWIDE AND ALL WERE SPOKEN FOR. ABOUT A WEEK LATER, THE REP LET HIM KNOW THAT THE PART WAS IN PRODUCTION WITH A SHIP DATE OF DEC. 3RD 2018.

• 11/29/2018· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE DOORS BEGAN TO LOCK AND UNLOCK INDEPENDENTLY. THE CONTACT REACHED HIS DESTINATION AND TURNED OFF THE VEHICLE, BUT IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO BASIL CHEVROLET (LOCATED AT 5111 TRANSIT RD, DEPEW, NY 14043, (716) 683-6800) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

• 11/24/2020· AIR BAGS,STRUCTURE

  I PREVIOUSLY FILED A REPORT CONCERNING THE DASHBOARD CRACKING IN 2 SPOTS. ON THE PASSENGER SIDE THE CRACK IS AT THE TOP LEFT CORNER OF WHERE THE AIRBAG SITS. THIS HAS BEEN BROUGHT TO GM'S ATTENTION THEY'VE FOUGHT REPLACING THESE DASHBOARDS. NOW YOU HAVE ISSUED A RECALL ON THE AIRBAGS. HOW ARE THEY TO BE REPAIRED CORRECTLY AND MADE SAFE WHEN THE PLASTIC SEATED AROUND THEM IS CRACKED AND DEFECTIVE THUS LEAVING US STILL EXPOSED TO SHATTERED PLASTIC FROM A DEFECTIVE DASHBOARD. THE DASHBOARD REPLACEMENT SHOULD ALSO BE PART OF THE RECALL!

• 11/24/2017· UNKNOWN OR OTHER

  THE CHEAP, WEAK, PLASTIC PARTS INSIDE OF THE HANDLES IN THE DRIVER SIDE AND PASSENGER SIDE ARMRESTS HAVE BROKEN AND ONLY THE FLIMSY RUBBERY HANDLE REMAINS BUT THE INSIDE STRUCTURES HAVE BROKEN TO BITS AND FALLEN OUT.

• 11/24/2017· AIR BAGS

  WITHOUT ANY IMPACT OR ANY OTHER STRESS WHATSOEVER, A CRACK HAS APPEARED AT THE FRONT LEFT CORNER OF THE PASSENGER AIRBAG AND EXTENDS DIAGONALLY TOWARD THE WINDSHIELD FOR SEVERAL INCHES.

• 11/23/2020· AIR BAGS,UNKNOWN OR OTHER

  DASHBOARD CRACKING - STARTED RIGHT BY THE PASSENGER AIRBAG ON THE DASH. CONCERNED ABOUT IMPACT ON AIRBAG DEPLOYMENT.

• 11/21/2013· VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  WHEN BRAKING OR SLOWING DOWN THIS SUBURBAN ACTS LIKE IT WANTS TO KEEP GOING, LIKE A JERKING MOTION FORWARD AND BACK, MAKING THE STOP HARD, AS IF IT IS TRYING TO ACCELERATE AND BRAKE AT THE VERY SAME TIME, BECAUSE THE RPMS ARE CONSTANTLY MOVING UP AND DOWN SWITCHING FROM V4 TO V8 MODE. GOING DOWN HILLS AND GOING UP AN SHORT INCLINES THE VEHICLE DOES THE SAME JERKING MOTION, FORWARD AND BACK UNTIL I COME TO A COMPLETE STOP. WHEN TAKING OFF AND KEEPING A LOW SPEED UNDER 35 MPH THE VEHICLE CANNOT MAINTAIN THE SPEED, IT ACTS LIKE IT WANTS TO STOP ( IT NEVER HAS DIED) BUT I HAVE TO PUNCH THE ACCELERATOR TO GET THE VEHICLE TO PICK UP ITS SPEED AGAIN. WHILE I WAS IN A SCHOOL PICK UP LINE JUST COASTING ALONG AROUND 10 MPH, MY FOOT WAS NOT ON THE ACCELERATOR OR BRAKE AND THE VEHICLE MOVED FORWARD ON ITS OWN. THE ISSUES SEEM TO ALL HAPPEN AT A LOW SPEED, FROM 0-40MPH. I HAVE TAKEN THIS VEHICLE IN TO THE CHEVROLET DEALERSHIP ON SEVERAL OCCASIONS FOR THE SAME ISSUES AS I HAVE DESCRIBED ABOVE. EACH TIME THEY ARE UNABLE TO DUPLICATE THE ISSUE. MY BIGGEST AGGRAVATION IS THAT THIS VEHICLE DOES NOT DO THIS EVERY TIME I DRIVE IT, WHICH MAKES IT DIFFICULT TO BE DUPLICATED. I AM CONCERNED THAT WHEN I AM COMING TO A STOP THAT THE VEHICLE WILL NOT STOP AND REAR END ANOTHER VEHICLE. THIS ISSUE STARTED AROUND 2000 MILES AND HAS CONTINUED TO THIS DAY, CURRENTLY THIS VEHICLE HAS 7500 MILES ON IT. *TR

• 11/19/2020· ENGINE

  TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE STARTING THE VEHICLE, THERE WAS A MISFIRE IN CYLINDER #5. THE CONTACT STATED THAT THE STABILITRAK AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE IN CYLINDER #5. THE CONTACT STATED THAT THE SPARK PLUGS AND IGNITION COILS WERE REPLACED, AND AN OIL CHANGE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MARTIN CHEVROLET (23505 HAWTHORNE BLVD, TORRANCE, CA 90505; (310) 853-5846) AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

• 11/15/2017· AIR BAGS,UNKNOWN OR OTHER

  DASH CRACK IMMEDIATELY ADJACENT TO PASSENGER SIDE AIR BAG, COULD CAUSE PLASTIC PROJECTILES DURING AN ACCIDENT INVOLVING AIR BAG DEPLOYMENT.

• 11/14/2016· UNKNOWN OR OTHER

  VEHICLE ONLY HAS 43,000 MILES, GARAGE KEPT AND THE DASHBOARD IS CRACKING AND I AM CONCERNED ABOUT MY SAFETY IF THE AIRBAGS GO OFF. JUST NOTICED THE CRACK AND IT IS GROWING. VEHICLE HAS NEVER BEEN IN AN ACCIDENT.

• 11/10/2021· AIR BAGS

  Takata recall. The contact owns a 2013 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/06/2024· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  Bought 2013 suburban brand new and in 2018, on a trip to the mountains for fall break, the car quit with no warning signs, in the middle of the night. The car would not accelerate when gas pedal was pressed and RPM gauge needle “fluctuated erratically” until car came to a complete stop in the middle of the highway! It was a scary and dangerous situation because it was late at night and we were in the mountains with no phone signal. Cars were coming and going both ways on Highway. Eventually people stopped to help us get suburban towed to local Chevrolet dealership and we had to rent a vehicle to get us to where we were initially going to start our fall break. The dealership called a day later to tell us that there were “lose metal pieces” in the transmission, which meant the transmission had to be replaced. We spent $5000 on that new transmission! It was the only way for us to come back home. The car was out of warranty therefore, the manufacturer did not offer any help! This was a very expensive, frustrating, and dangerous fall break in 2018. Please help! We deserve reimbursement because 7 years later, we bought another 2020 Suburban, also brand new and the same thing happened to transmission, last week! We spent $6000 to replace that transmission!

• 11/04/2014· VEHICLE SPEED CONTROL,SERVICE BRAKES

  THE VEHICLE WAS IN CRUISE CONTROL AT 75 MPH. WHILE TRYING TO SWITCH LANES AND DISABLE THE CRUISE CONTROL WITH THE BRAKE PEDAL THE VEHICLE ACCELERATED . WE WERE UNABLE TO SLOW THE VEHICLE AS IT REACHED A SPEED OF 115 MPH. DRIVER PUT BOTH FEET ON THE BRAKE PEDAL AS WE TRIED TO SLOW THE VEHICLE FOR JUST APPROXIMATELY 10 MINUTES WHILE WEAVING IN HIGHWAY TRAFFIC. THE VEHICLE SUDDENLY STOPPED AND SLOWED. *TR

• 11/01/2016· AIR BAGS

  CRACKING DASH AROUND AIR BAG LOCATION. WILL CAUSE PIECES OF PLASTIC TO EXPLODE IN THE AIR IF AIR BAG IS DEPLOYED.

• 10/28/2015· ENGINE

  MY VEHICLE IS ONLY 2 YEARS OLD. AT APPROXIMATELY 85000 MILES ON A CAR THAT IS PROPERLY MAINTAINED IT SUDDENLY STARTED TO BURN OUT SPARK PLUGS. AFTER NUMEROUS SPARK PLUG BURN OUTS AND SERVICE APPOINTMENTS I WAS TOLD THAT THE ENGINE IS DAMAGED BECAUSE THE NUMBER 1 CYLINDER WAS CRACKED AND OPENING THE ENGINE WAS THE ONLY WAY TO CONFIRM HOW SIGNIFICANT THE ISSUE WAS. AS THE COST AND REMEDY WAS UNKNOWN AND LONGTERM FIX SEEMED UNFAVORABLE TO ME, I TOOK THE OPTION TO REPLACE THE ENGINE. I HAVE TRIED TO GET TO A RESOLUTION WITH GM BUT GOT ABSOLUTELY NOWHERE. I AM IN A NETWORK OF OWNERS OF THESE VEHICLES AND A SIGNIFICANT AMOUNT OF DRIVERS ARE EXPERIENCING THE SAME ISSUE. SOME GM SERVICE STATIONS HAVE ALSO MENTIONED THAT THE ISSUE WAS NOT CORRECTED UNTIL THE 2015 MODEL YEAR. THIS TELLS ME THAT GM IS AWARE OF THE ISSUE AND HAS CHOSEN TO DO ABSOLUTELY NOTHING TO ASSIST CUSTOMERS WITH THIS UNACCEPTABLE ISSUE. OVERVIEW OF THE MANY ISSUES: EXCESSIVE OIL USAGE SPARK PLUGS BURNING OUT OR FAILING SLUGGISH ENGINE CLICKING NOISE IN ENGINE PRIOR TO FIXING THE ENGINE, I SPENT APPROXIMATELY $1500 IN REPAIRS AND LOST WAGES AS I USE THE VEHICLE FOR WORK.

• 10/25/2017· AIR BAGS

  PLASTIC DASH IS CRACKING AROUND PASSENGER AIRBAG POSING A SAFETY HAZARD.

• 10/18/2019· AIR BAGS

  MULTIPLE CRACKS IN DASHBOARD NEXT TO AIRBAGS

• 10/12/2021· AIR BAGS

  The contact owns a 2013 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000(air bags) however, the part to do the recall was unavailable. The contact called the local dealer who stated parts were available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified who referred the contact to the NHTSA Hotline. The contact had not experienced a failure. Vin tool confirms parts not available.

• 10/09/2014· STEERING,SUSPENSION,STRUCTURE

  WHILE TURNING LEFT AT AN INTERSECTION FROM A STOP, HALF WAY INTO THE TURN THERE WAS A CLUNK OR POP THAT WAS HEARD AND FELT ON THE LEFT DRIVER SIDE FLOOR BOARD. WHEN IT WAS TAKEN FOR INSPECTION, IT COULD NOT BE REPLICATED. THE SECOND TIME IT WENT FOR INSPECTION, WE WERE NOTIFIED THAT IT COULD NOT BE REPLICATED AND IF WE COULD MEET AT DEALER AND HAVE MECHANIC RIDE WITH US IN ORDER TO IDENTIFY THE NOISE. DURING THIS TIME THE TECH HEARD THE NOISE. WE WERE TOLD THAT THE VEHICLE WAS READY FOR PICK UP AND ON THE WORK ORDER, IT STATED THAT ALL SUSPENSION COMPONENTS WERE TORQUED TO SPEC AND ALL LUBRICATE POINTS HAD BEEN LUBRICATED. THE CLUNK IS STILL HAPPENING WHEN WE TURN LEFT AND SOMETIMES TURNING RIGHT. THE FREQUENCY OF THIS POP/CLUNK INCREASES AS THE VEHICLE IS DRIVEN. *TR

• 10/04/2023· STRUCTURE

  Starting approximately 24 months ago the dash on my Suburban started cracking. Now it has cracked in several locations on both the driver's and passenger side of the dash. The cracks on the passenger side go up to the air bag location. Cracks on the driver's side are numerous and getting worse. The driver's side cracks are such that the pieces would come apart in an accident, even if the air bag was not deployed.

• 10/04/2020· ENGINE,FUEL/PROPULSION SYSTEM

  TAPPING OR CLICKING NOISE COMING FROM ENGINE COMPARTMENT. CAR LOST POWER, BUCKING WITH HARD SHIFTS, AND STABILITRACK, ABS AND CHECK ENGINE LIGHTS ALL COME ON. I TOOK TO AUTHORIZED REPAIR SHOP AND THEY FOUND MISFIRE ON CYL 4. CHANGED ALL SPARK PLUGS/WIRES AND CLEANED THOTTLE BODY AND TUNE UP AS WELL AS OIL CHANGE. CAR CONTINUED HARD DOWNSHIFTING AFTER PICKING UP. DROVE FOR A WEEK AND SYMPTOMS REAPPEARED AGAIN. SHOP IS CURRENTLY TRYING TO DIAGNOSE IF IT'S A BAD LIFTER(S) OR POSSIBLY FUEL INJECTION PROBLEM. SHOP OWNER ADMITTED THAT HE'S HEARD OF PROBLEMS WITH GM'S 5.3 ENGINES AND THE ACTIVE FUEL MANAGEMENT SYSTEM WRECKING ENGINES. I HAVE MY 3 KIDS IN THE CAR AND IT WAS SCARY ALMOST GETTING STUCK IN THE MIDDLE OF A BUSY STREET.

• 09/30/2024· UNKNOWN OR OTHER

  My Suburban's dashboard has a crack that extends now to the edge of the airbag compartment door, with a piece now missing and what appears to be something like an airbag visible. I am concerned the airbag will not deploy correctly if / when it is needed. I have called a certified Chevrolet dealer/ repair garage who said this is not an issue listed under Chevrolet's recall, although I have seen numerous other customers express similar concerns and issues as mine. Thank you.

• 09/26/2016· AIR BAGS,UNKNOWN OR OTHER

  WITHIN THE LAST TWO MONTHS, TWO CRACKS HAVE APPEARED IN THE DASH NEAR THE PASSENGER SIDE AIRBAG.

• 09/24/2021· Chest Clip, Buckle, Harness,Other/I am not sure

  When car seat us properly installed rear facing, no matter how tight the seatbelt secures the car seat the car seat itself slides into an unsafe reclining position. We used the tethers with no improvement. Also the location of the crotch buckle punches and oftentimes does not latch correctly. This seat is dangerous as littles cannot verbalize what is going on. The cup holders impede proper locking of buckles but are required based on the manual. Should a crash happened I’m convinced a child would be harmed due to the seat shifting in the seat. When it shifts, the feet go up and the head goes down no matter how it’s properly installed (seatbelt or tether) in the rear facing position. We had to stop multiple times on our trip from Tx to PA to adjust the seats.

• 09/22/2020· UNKNOWN OR OTHER

  THE SIDE BLIND ZONE SYSTEM IS CONTINUOUSLY ON.

• 09/17/2017· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  ENGINE DIED ON HIGHWAY LOST ALL POWER AND NO STEERING. WAS TOLD BY DEALER IT WAS A BAD NEG BATTERY CABLE. IT IS SHOCKING THAT A BAD BATTERY CABLE CAN CAUSE A DEADLY SITUATION. CERTAINLY SOMEONE WILL DIE FROM THIS DEFECT IF THEY HAVENT ALREADY. DEALER CLAIMED TO REPAIR THE VEHICLE AND IT HAPPENED ONLY A FEW MILES AFTER I PICKED UP THE VEHICLE. ERROR CODE WAS P0601. THEY HAVE THE CAR FOR REPAIR AGAIN, BUT I REFUSE TO EVERY DRIVE THE DEATH TRAP. I HAVE HAD 20 SUBURBANS AND I HOPE THIS IS AN ISOLATED DEFECT NOT ONE THAT AFFECTS ALL SUBURBANS. THIS DEFECT IS EXTREMELY DANGEROUS. SOMEONE WILL CERTAINLY DIE FROM THIS DEFECT.

• 09/12/2016· UNKNOWN OR OTHER

  THE DASHBOARD HAS CRACKED IN MULTIPLE PLACES

• 09/10/2019· POWER TRAIN,SERVICE BRAKES,ENGINE

  BRAKES LIGHT ANTI-LOCK/SKID E-BRAKE KEEPS ACTIVATING, BUT DOES NOT SHOW UP AS A CODE OR PROBLEM. INTERMITTENT CODE P015B AND P015D AT THE SHOP SOMETIMES THIS CODE DOES NOT APPEAR OR AT DIFFERENT SHOP CODE IS ACTIVE. BRAKE LIGHT COMES ON WHEN STATIONARY AND STAYS ON. P CODE OCCURS WHEN IN MOTION. I HAVE A SYNCUP DRIVE ON MY VEHICLE SO I GET THE P CODES, BRAKE CODE NEVER COMES UP SAME WHEN AT THE SHOP

• 09/08/2018· UNKNOWN OR OTHER

  THERE IS A CRACK IN MY DASHBOARD AROUND THE PASSENGER AIRBAG ON MY 2013 SUBURBAN LTZ. I AM CONCERNED THAT IF THE AIRBAD WAS TO DEPLOY, PIECES OF PLASTIC WOULD BECOME FLYING PROJECTILES. THE DASH MAKES AN AWFUL RATTLE AND IS DISTRACTING TO DRIVER SAFETY. THIS NEEDS TO BE RECALLED FOR REPAIR BY CHEVROLET.

• 09/06/2019· UNKNOWN OR OTHER

  I HAVE A 2013 SUBURBAN WITH THE COMMON CRACKED DASH ISSUES. MINE HAS A MAJOR CRACK NEAT THE PASSENGER AIRBAG, MIDDLE SPEAKER AND OVER THE INSTRUMENT PANEL. IT CAME THIS WAY WHEN I BOUGHT IN ON 8/29/2019 BUT I CONSIDER IT A POTENTIAL HAZARD IF THE AIRBAG WERE TO DEPLOY.

• 08/31/2023· UNKNOWN OR OTHER

  On July 8th I went into Sheehy Honda to look at a Suburban that Miss [XXX] said she had on sale. When I arrive Ms [XXX] showed me the vehicle, after looking over the vehicle it was something hanging from the back part of the vehicle they looked at it they got the manager out there he said he was going to take care of it doing, that time I went back into the building and try to see would I be able to purchase this vehicle and as the agreement started they say that I will have to put 4200 down after that the two guys went in the back I was still in the front with Miss [XXX] at her desk and the two gentlemen's came back and ask me do I have $500 more and I can get the vehicle and I told them if I was to give them 4,700 I want them to subtract it from asking price then Finance the balance from, $17,999 and I'll be financing only balance from that $17,999, because they told me the VIP was free for free oil change rotations and looking over your car and also I had warranty on the motor transmission and I want to say drive shaft but come to find out all these are add ones that they told me that was free. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 08/30/2017· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL WARNING LIGHTS RANDOMLY FLASH OFF AND ON AND THE TURN SIGNAL AND HAZARD LIGHTS WOULD NOT OPERATE. AFTER TURNING THE VEHICLE OFF, THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO HAMPTON CHEVROLET LOCATED IN HAMPTON VIRGINIA WHO DIAGNOSED THAT THE CHASSIS ELECTRONIC MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

• 08/30/2013· FUEL/PROPULSION SYSTEM

  VEHICLE WAS PICKED UP BRAND NEW FROM THE DEALERSHIP, WITH APPROXIMATELY 1/8 TANK OF FUEL. THE FUEL TANK WAS FILLED, AND THE FOLLOWING DAY, SHORTLY AFTER LEAVING FOR A TRIP, A GRINDING/RATTLING NOISE STARTED. INSPECTION UNDER THE VEHICLE REVEALED THE FRONT OF THE FUEL TANK WAS APPROXIMATELY 8-10 INCHES LOWER THAN THE BACK, AND THE STRAP TO SECURE THE TANK TO THE VEHICLE NEARLY ON THE GROUND. A METAL GUARD ON THE INBOARD SIDE OF THE TANK WAS RUBBING AGAINST THE DRIVESHAFT, CAUSING THE NOISE WHEN DRIVING. AFTER TOWING TO A DEALERSHIP, TANK WAS FIXED, AND DEALER SERVICE REMEDY STATED "FRONT FUEL TANK STRAP WAS NOT SEATED IN FRAME, TANK FELL WHEN FILLED UP, TANK AND SHIELD DAMAGED, REPLACED FUEL TANK, FRONT STRAP AND SHIELD FRONT TANK LEFT SIDE".

• 08/28/2014· VISIBILITY/WIPER

  CHEVROLET TAHOE/SUBURBAN AND GMC YUKON/YUKON XL UNITS WITH THE "BLIND ZONE SYSTEM" IN THE DRIVER'S MIRROR DO NOT PROPERLY ADJUST. THE ADJUSTABLE MIRROR LACKS THE ABILITY TO AIM HIGH ENOUGH TO PROPERLY SEE THE ROAD BEHIND YOU. COMPARING THIS MIRROR WITH THE STANDARD ADJUSTABLE MIRRORS SHOWS THAT THE UP AND TRAVEL OF THE MIRROR IS LIMITED, PERHAPS BY COMPONENTS LOCATED BEHIND THE MIRROR. THIS ONLY AFFECTS THE DRIVER MIRROR AND NOT THE PASSENGER SIDE MIRROR. THERE IS NO WAY FOR ME TO PROPERLY ADJUST THE MIRROR TO PROVIDE PROPER VISIBILITY. DEALER SERVICE PERSONNEL VERIFIED THE MIRROR AND CONTROLS WERE NOT MALFUNCTIONING; IT JUST WASN'T ABLE TO ADJUST HIGH ENOUGH. *TR

• 08/23/2021· SERVICE BRAKES

  The contact owns a 2013 Chevrolet Suburban. The contact stated while driving at various speeds, the brake pedal would depress to the floorboard. Additional brake pedal travel would be required to stop the vehicle. The contact stated that no warning light was illuminated. Over the years, the contact had taken the vehicle to several independent mechanics where several brake repairs were performed on his vehicle however, the brake failure persisted. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.

• 08/23/2019· SUSPENSION,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)

  SINCE I BOUGHT THIS VEHICLE BACK IN 2014 THE PAINT ON THE EXTERIOR HAS BEEN FLAKING ALSO THE TRACTION LIGHT AND STABILITRAK COMES ON AND OFF THE INTERIOR AS WELL HAS HAD MAJOR ISSUES SUCK AS CRACKING OF DASHBOARD AND SEAT I HAD TO DO AN TRANSMISSION JOB AFTER 4 YEARS , AIRBAGS SENSOR GOING ON AND OFF

• 08/18/2021· UNKNOWN OR OTHER

  Hi My 2013 Chevy Suburban's Dash has a crack near the air bag.

• 08/17/2023· UNKNOWN OR OTHER

  The Dash has cracked in several spots and makes loud vibrating noises and I’m worried with one crack being near air bag that air bag will not work correctly or dash will have projectile pieces that may impel into a person if the airbag deploys

• 08/17/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RUNNING HEAD LAMPS AND DRIVER SIDE TAIL LIGHT BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,044.

• 08/16/2017· UNKNOWN OR OTHER

  IN LESS THAN A MONTH MY DASH HAS CRACKED IN MULTIPLE PLACES. I AM CONCERNED WHAT IMPACT THESE CRACKS WOULD HAVE WITH THE PROPER DEPLOYMENT OF MY VEHICLE AIRBAGS.

• 08/14/2020· UNKNOWN OR OTHER

  AT HOME: BOTH FRONT DOORS, BUILT IN ARMRESTS SUPPORTS. INNER HARD PLASTIC ARM SUPPORT IS BROKEN IN HALF. WAS NOT AWARE IT HAD BROKEN AND LEANED ON IT GETTING OUT OF THE CAR. WHEN THE ARM REST GAVE AWAY I FELL OUT OF CAR DOWN TO THE SIDEWALK. MY PREVIOUS CAR WAS ALSO A SUBURBAN AND WE NEVER HAD THIS PROBLEM. I ASKED THE BODY SHOP IF IT COULD BE REPAIRED BUT THEY STATED THE WHOLE PANEL WOULD HAVE TO BE REPLACED. UNABLE TO TAKE PICTURES DUE TO IT BEING IN CASED.

• 08/09/2021· AIR BAGS

  Recall no remedy available extended time frame.

• 08/03/2020· STRUCTURE,UNKNOWN OR OTHER

  DASHBOARD HAS CRACKED IN TWO PLACES. IT IS AN EXPENSIVE REPAIR THAT CHEVY WILL NOT STAND BEHIND. IN THE EVENT OF AIRBAG DEPLOYMENT SMALL PIECES OF PLASTIC COULD FLY AND INJURE OCCUPANTS.

• 08/03/2016· STRUCTURE

  TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD FRACTURED. THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER SIDE AIR BAG WOULD DEPLOY VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

• 08/02/2018· UNKNOWN OR OTHER

  THE DASHBOARD IN FRONT OF THE DRIVER'S SEAT HAS DEVELOPED A CRACK APPROXIMATELY 2-3 INCHES IN LENGTH. THE VEHICLE HAS NEVER BEEN INVOLVED IN ANY TYPE OF ACCIDENT OR COLLISION. THE CRACK STARTED ABOUT TWO WEEKS AGO AND HAS SLOWLY INCREASED IN LENGTH. MY CONCERN IS IF I AM IN AN ACCIDENT THIS AREA MIGHT SPLINTER AND CAUSE INJURIES.