2013 Chevrolet Silverado 3500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2017· UNKNOWN OR OTHER

  EXHAUST MANIFOLD BOLTS BROKE OFF . DUE TO CHEAP METAL USED.

• 12/11/2024· POWER TRAIN

  Torque converter failed and destroyed my transmission. There is metal shavings in my transmission fluid. My truck will not shift right, the torque converter wants to lock up. It causes my truck to have a jerking type feeling.

• 12/06/2019· FUEL/PROPULSION SYSTEM

  BOSCH FUEL PUMP IS FAILING SENDING METAL FILINGS THROUGHOUT THE ENGINE. GM IS AWARE OF THE PROBLEM ON VEHICLE YEARS 2011-2106 BUT HAS NOT ISSUED A RECALL. COST TO REPAIR 10,600.00 PLUS LOSS OF VEHICLE SINCE THE REPAIR TAKES OVER 40 HOURS.

• 11/28/2017· ENGINE

  2013 CHEVROLET SILVERADO K3500HD LTZ CREWCAB 6.6L DURAMAX : ENGINE REGULARLY FAILS TO START. SINCE ACQUIRING THIS PRE-OWNED TRUCK IN JUNE 2017 I HAVE EXPERIENCED THREE INSTANCES WHERE THE ENGINE TURNS OVER WHILE ATTEMPTING TO START BUT FAILS TO DO SO. IN ALL CASES THE ATTEMPT TO START WAS MADE AFTER THE VEHICLE SAT OUTSIDE OVERNIGHT. VEHICLE WAS ORIENTED WITH A SLIGHT UPHILL (5 DEGREES) NOSE UP ATTITUDE. BATTERY (THERE ARE 2) CONDITION TESTED WELL WITHIN SPECIFICATIONS FOR STATE OF CHARGE,VOLTAGE AND AMPERAGE. AFTER HAVING THE TRUCK TOWED TO VARIOUS SERVICE FACILITIES NONE COULD FIND A CAUSE FOR THE NO START CONDITION. IN EVERY INSTANCE THE TRUCK WOULD RESTART AFTER HAVING SAT FOR A NUMBER OF DAYS. PRIOR TO THESE INCIDENTS THERE HAVE BEEN ALSO BEEN AN EQUAL NUMBER OF LOUD DRIVE TRAIN NOISES WHEN MAKING A LEFT TURN FROM A STANDSTILL ONTO THE HIGHWAY. AFTER ENTERING THE HIGHWAY THE VEHICLE PERFORMED NORMALLY EXCEPT IT WAS IMMEDIATELY FOLLOWED BY WHAT CAN ONLY BE DESCRIBED AS A HESITATION/STUMBLING WHEN ACCELERATING MODERATELY. NONE OF THESE DESCRIBED CONDITIONS HAVE BEEN ACCOMPANIED BUT ANY WARNING TONES OR MIL INDICATORS ON THE DASHBOARD. VEHICLE CURRENTLY HAS APPROX. 209,000 MILES AND WAS ORIGINALLY SOLD NEW IN 2013 AND DRIVEN IN TEXAS BEFORE BEING BROUGHT TO CONNECTICUT IN JAN 2017 FROM WHERE I PURCHASED IT.

• 11/22/2015· AIR BAGS

  THERE IS A CRACK IN THE DASHBOARD ON THE LEFT SIDE OF THE PASSENGER AIRBAG. IT RUNS FROM THE CORNER OF THE AIRBAG COVER TO THE EDGE OF THE DASHBOARD PIECE. THE DASHBOARD PIECE IS ELEVATED ON THE RIGHT SIDE OF THE CRACK. THERE IS ALSO A SECOND CRACK FORMING ON THE LEFT SIDE OF THE SAME DASHBOARD PIECE NEAR THE DRIVER INSTRUMENT PANEL HOOD.

• 11/18/2014· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER SHIFTING INTO THE PARK POSITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

• 11/11/2014· FUEL/PROPULSION SYSTEM

  WHILE TRAVELING ON INTERSTATE 80, IN IOWA, THE FUEL TRANSFER PUMP ON REAR FUEL TANK MALFUNCTIONED CAUSING A PRESSURIZATION OF THE FORWARD FUEL TANK WHICH RESULTED IN FUEL SPRAY TO FROM THE FORWARD FUEL TANK FILL-NECK. TO STOP THE CONTINUOUS LOSS OF FUEL , I HAD TO PULL FUSE #18 FROM FUSE BOX UNDER HOOD FOR THE REAR FUEL TANK FUEL TRANSFER PUMP TO SHUT IT OFF. REAR FUEL TANK CAPACITY IS 40 GALLONS AND FORWARD FUEL TANK IS 23.5. I ESTIMATE A LOSS OF 20 GALLONS ON HIGHWAY BEFORE I DISCOVERED THE PROBLEM. THIS SYSTEM RUNS THE ENGINE FROM THE FORWARD FUEL TANK, AND THE FORWARD FUEL TANK LEVEL IS MAINTAINED BY A FUEL PUMP WHICH DRAWS FROM THE REAR TANK, NOT CERTAIN WHAT CAUSED THIS FAILURE BUT IF I HAD BEEN SLEEPING IN THE TRUCK, WHICH I DO AS I OPERATE THIS TRUCK COMMERCIALLY FOR TRANSPORT OF RV'S, THERE IS A GOOD CHANGE THAT THE LOSS OF OVER 20 GALLONS ON THE GROUND COULD HAVE IGNITED. TRUCK HAS BEEN IN SHOP FOR 3 DAYS AS OF 11/7/14 AND THEY HAVE BEEN UNABLE TO DETERMINE CAUSE OF MALFUNCTION. *TR

• 11/10/2014· UNKNOWN OR OTHERCrash

  STALLS IN REVERSE..2013 CHEVY SILVERADO

• 11/04/2013· POWER TRAIN

  SINCE I PURCHASED THIS TRUCK IN JUNE 2013, I'VE HAD SEVERAL OCCASIONS WHERE WHEN THE TRUCK SITS WITHOUT BEING USED FOR SEVERAL DAYS, WHEN I BACK OUT OF MY DRIVEWAY AND PUT THE TRANSMISSION IN DRIVE, THE TRANSMISSIONS SLIPS. THE TRUCK WON'T MOVE FOR A SECOND, THE ENGINE RPM'S RACE AND THEN WHEN THE TRANSMISSION CATCHES, IT WILL ACTUALLY SQUEAL THE TIRES. THEN AT TIMES IT WILL CONTINUE TO DO THIS FOR THE FIRST SEVERAL TIMES I STOP AT A LIGHT OR STOP SIGN. THIS DOESN'T SEEM TO HAPPEN ONCE THE TRUCK HAS BEEN DRIVEN FOR A DISTANCE, AND IT DOESN'T HAPPEN EVERYTIME THE TRUCK IS USED. I'VE TALKED TO THE SERVICE MANAGER AT THE DEALERSHIP AND HE SAYS THEY'VE NOT HAD ANY ISSUES WITH OTHER TRUCKS. I'M ACTUALLY GOING TO PICK UP THE SERVICE MANAGER AND HAVE HIM WITH ME WHEN I START MY TRUCK TODAY AFTER IT HAS SET FOR FOUR DAYS. I HOPE IT DOES THIS WITH HIM IN THE VEHICLE SO HE CAN FEEL WHAT'S HAPPENING. I'VE BEEN A LOYAL CHEVY OWNER FOR OVER 30 YEARS BUT I'M REALLY DISAPPOINTED IN THIS TRUCK WHICH COSTS $45,000. *TR

• 10/27/2015· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR INTAKE HOSE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE OCCURRED SEVERAL TIMES. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENSOR NEEDED TO BE RESET. ON ANOTHER OCCASION, THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

• 10/17/2014· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 3500. WHILE STOPPED IN TRAFFIC, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNCERTAIN IF THERE WERE ANY INJURIES SUSTAINED BY THE OTHER DRIVERS OR PASSENGERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

• 10/13/2015· STEERING

  WHEN MAKING TURNS AT SLOW SPEEDS THE STEERING RANDOMLY SEEMS TO LOCK-UP AND I HAVE TO PUT MY FULL STRENTGH INTO THE STEERING WHEEL TO GET THE TRUCK TO TURN. IT WILL ONLY HAPPEN FOR A SPLIT SECOND AND THEN ACT NORMALLY. BUT IT HAS CAUSED ME TO ALMOST HAVE SEVERAL COLLISIONS WITH OTHER VEHICLES. IT HAS BEEN HAPPENING SINCE THE VEHICLE WAS NEW BUT SEEMS TO BE PROGRESSIVELY HAPPENING MORE OFTEN, I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK BUT THEY CAN NOT FIND ANY PROBLEMS NOR CAN THEY GET THE VEHICLE TO REPLICATE THE PROBLEM. ALSO--IT SEEMS TO HAPPEN MORE WHEN I AM TURNING TO THE RIGHT,

• 10/13/2014· ENGINE AND ENGINE COOLING

  THE 2013 SILVERADO TRUCK I OWN HAS A LOUD POPPING NOISE IN THE EXHAUST SYSTEM WHEN THE TRUCK IS TURNED OFF. I HAVE BEEN TOLD THAT IT IS NORMAL, BUT THE SERVICE MANAGER AT THE DEALERSHIP SAID IT DIDN'T SOUND RIGHT TO HIM. THIS IS CAUSING CONCERN TO ME THAT THE TRUCK MAY BE A FIRE HAZARD SINCE THE EXHAUST GETS SO HOT THAT IT POPS LOUDLY AS IT COOLS OFF. OTHER TRUCKS DO NOT MAKE THIS MUCH NOISE IF ANY. I AM GETTING MORE AFRAID THAT THE TRUCK MAY CATCH ON FIRE WHEN I'M DRIVING IT. I HAVE BEEN WORKING WITH THE DEALERSHIP AND GENERAL MOTORS SINCE JAN. 2014 TO TRY AND RESOLVE THIS ISSUE. AS OF TODAY, OCT. 13, THERE IS STILL ISSUES WITH THE EXHAUST. *TR

• 10/09/2015· ENGINE

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. WHILE THE VEHICLE WAS PARKED, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. IN ADDITION, THE CHECK ENGINE LIGHT AND THE TRACTION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIFTERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

• 10/02/2014· TIRES

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE TIRE BECAME PREMATURELY WORN APPROXIMATELY EVERY 17,000 MILES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

• 09/30/2013· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD CLICKING NOISE FROM THE VEHICLE AS VEHICLE ROLLED AWAY AND DOWN A BUSY HIGHWAY. THE CONTACT WAS A POLICE OFFICER AND HAD TO CHASE THE VEHICLE ACROSS THE HIGHWAY TO AVOID A SEVERE CRASH. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE PARKING HAUL WAS COMPLETELY FRACTURED AND NEEDED REPLACING. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE CURRENT MILEAGE WAS 9,100. THE VIN WAS NOT PROVIDED.

• 09/29/2014· STEERING

  WHEN DRIVING AT SLOW SPEED AND USUALLY AT LOW RPM, AND TURNING RIGHT THE STEERING LOCKS UP, IF I PULL TO THE LEFT IT USUALLY CLEARS THE LOCK UP. THIS PROBLEM OCCURS NEARLY EVERY TIME I DRIVE THIS VEHICLE, AND ITS NOT GETTING BETTER. I TOOK THE TRUCK TO THE DEALER TO HAVE IT CHECKED OUT AND WAS TOLD THAT IT IS NORMAL AND THERE WAS NOTHING THEY WOULD DO ABOUT IT. I SAY THERE IS NOTHING NORMAL ABOUT NEARLY HITTING OTHER VEHICLES BECAUSE OF POWER STEERING PROBLEM UNLESS OF COURSE ITS A GM PRODUCT AND HAVING A DEFECT LIKE THIS IS NORMAL FOR THEM. *TR

• 09/26/2024· AIR BAGS

  See attached document for complaint.

• 09/26/2014· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIMMING INTERMITTENTLY WHENEVER SOMETHING ELECTRICAL WAS BEING OPERATED. ON ONE OCCASION, THE WINDOW WAS BEING OPENED AND THE HEADLIGHTS DIMMED DOWN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10.

• 09/23/2014· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE BRAKE PEDAL HAD TO BE DEPRESSED FIRMLY TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

• 09/19/2014· ELECTRICAL SYSTEM,STRUCTURECrashFire

  ON THE WAY TO WORK ON MONDAY MORNING, SEPT 1ST, 2014 AS MY HUSBAND APPROACHED A STOP LIGHT HE NOTICED THE VEHICLE AT THE LIGHT BACKUP LIGHTS COME ON. HE THOUGHT THEY MAY HAVE PULLED TOO FAR UP UNDER THE STOP LIGHT AND WERE JUST GOING TO BACK UP A LITTLE BIT SO HE APPLIED HIS BRAKES. THE DRIVER OF THE OTHER VEHICLE PROCEEDED TO PUSH THE GAS AND SLAM IN TO THE FRONT OF MY HUSBAND'S TRUCK THEN DRIVE OFF. MY HUSBAND PROCEEDED TO THE NEARBY PILOT FUEL STOP LOOKED AROUND TO SEE IF THE OTHER VEHICLE WAS THERE THEN CALLED THE POLICE TO FILE A REPORT. AFTER THAT HE WENT ON TO WORK A FEW MILES DOWN THE ROAD. WORKED HIS SHIFT, STOPPED AND PUT A LITTLE GAS IN HIS TRUCK AND DROVE THE 9 MILES HOME. PARKED IN THE DRIVE WENT IN THE HOUSE AND CAME BACK OUT A FEW MINUTES LATER THERE WAS SMOKE THEN FIRE COMING FROM AROUND THE FRONT TIRE OF THE TRUCK. IT SOON BECAME ENGULFED IN FLAMES DESPITE THE EFFORTS OF THE LOCAL FIRE DEPARTMENT. THE TRUCK WAS A TOTAL LOSS. *TR

• 09/18/2023· POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.

• 09/17/2013· ENGINE

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE MOTOR OF THE VEHICLE HESITATED TO ACCELERATE INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC STATED THAT THE VEHICLE WAS EQUIPPED WITH A FUEL INTEGRATION SYSTEM WHICH ALLOWED THE VEHICLE TO SWITCH FROM V8 TO V4 FOR BETTER FUEL MILEAGE AND THAT THE PROBLEM WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 3,100. .... UPDATED 10-17-13 *BF UPDATED 10/24/2013*JS

• 09/08/2020· UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

  CAME TO A STOP AT TOP OF EXIT RAMP TRUCK CONTINUED TO ROLL BACKWARDS BRAKE LIGHT AND ABS LIGHT CAME ON, TRUCK BEEPED THREE TIMES COMING UP RAMP, HIT EXCELLERATOR AND TRUCK ENGINE DID NOT RESPOND. HIT EMERGENCY BRAKE. PUT TRUCK IN PARK AND TURN OFF IGNITION. TRUCK REFUSED TO START. EXTREMELY DANGEROUS STOP TO CUT OFF AS TRACTOR TRAILER WE'RE COMING OFF INTERSTATE BEHIND ME FULL SPEED TO TRUCK STOP (BEFORE THIS INCIDENT THE TRUCK HAD DRIVEN COMPLETELY FINE ON A 60 MILE DRIVE ALL INTERSTATE EXCEPT FOR MAYBE THREE MILES. ). TRUCK IS STILL AT THE MECHANIC AS THEY CAN NOT GET TRUCK STARTED. ITS BEEN A WEEK.

• 09/05/2013· STEERINGCrash

  TRAVELING AT ABOUT TEN MILES PER HOUR. VEHICLE BECAME UNRESPONSIVE TO ANY ATTEMPT TO STEER AND A LOUD DING NOISE PLAYED. VEHICLE STRUCK CONCRETE LIGHT POLE. HAD BEEN DRIVING THE VEHICLE FOR AN HOUR AND HAD JUST CAME OFF OF THE INTERSTATE. PULLED INTO A PARKING LOT AND THAT IS WHEN STEERING QUIT WORKING. *JB

• 08/29/2013· STRUCTURE

  I PURCHASED A 2013 SILVERADO, WHILE TAKING POSSESSION OF THE TRUCK I NOTICED THE UNDERCOATING HAD FALLEN OFF OF THE FRAME RAIL ABOVE THE RIGHT REAR TIRE AND HAD BEGUN TO RUST. I IMMEDIATELY COMPLAINED, BUT WAS TOLD THEY WOULD CONTACT GM. I IMMEDIATELY FILED A COMPLAINT WITH GM. THE REPAIR WAS TO SPRAY AFTER MARKET UNDER COATING FROM A SPRAY CAN ON THE ALREADY RUSTY PARTS. I COMPLAINED AGAIN AND WAS TOLD THAT WAS ALL THEY WERE GOING TO DO TO REMEDY THE PROBLEM. THIS VEHICLE IF LEFT ON THE ROAD FOR THE NEXT 10 YRS WILL END IN SOMEONE'S DEATH AS THE FRAME WILL BE COMPLETELY RUSTED THROUGH. *TT

• 08/25/2015· STEERING

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 3500. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

• 08/23/2015· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMCrash

  DRIVING AT APPROX 35-40 MPH APPROACHING A HAIRPIN TURN TRIED TO BREAK AND VEHICLE DID NOT SLOW DOWN SLID THROUGH THE CORNER INTO A ROCK, PUT THE VEHICLE IS REVERSE AND PRESSED ACCELERATOR THE VEHICLE RPM INCREASED ON OWN TRIED TO BREAK THE RPM DID NOT DIMINISH(FOOT OFF ACCELERATOR) BEFORE I HAD TIME TO SHUT THE TRUCK OFF I HIT A TREE BEHIND ME. IT APPEARS SOMETHING STUCK IN ACCELERATOR (MECHANICAL) OR THE COMPUTER SYSTEM( ELECTRONICS) FAILED. THE VEHICLE HAS NOT YET BEEN TESTED.

• 08/20/2014· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  ON ACCELERATION FROM A STOP, THE RPM'S RACE WHILE SHIFTING. VEHICLE ACTS AS IF THE TRANSMISSION IS SLIPPING FROM 1-2. EARLY IN THE LIFE OF THE VEHICLE I THOUGHT THIS WAS ONLY SOMETHING THAT HAPPENED THE FIRST TIME SHIFTING AFTER PULLING OUT OF THE GARAGE HOWEVER, AS THE TRUCK GETS MORE MILES ON IT, THE PROBLEM HAPPENS MORE OFTEN AND WHEN TAKING OFF FROM STOPS WHEN HOT. VEHICLE WAS BROUGHT TO DEALER TO DIAGNOSE COMPLAINT AND WAS TOLD THERE WAS A BULLETIN TO ADDRESS THIS PROBLEM BUT SINCE THE TECH COULDN'T VERIFY IT, THEY DIDN'T DO ANYTHING. DEALER SAID I HAVE A GOOD POWERTRAIN WARRANTY SO IF SOMETHING BREAKS LATER I SHOULD BE COVERED. NOT ONLY IS THIS UNPROFESSIONAL AND POOR CUSTOMER SERVICE, THEY LITERALLY DID NOTHING TO ATTEMPT TO DIAGNOSE OR CONFIRM THE PROBLEM. THERE SEEMS TO BE NUMEROUS COMPLAINTS ON THIS SITE RELATED TO RPM RACING COMPLAINTS. *TR

• 08/15/2013· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH DOWNHILL, THE GRADE BRAKE ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FEATURE WAS BUILT TO FUNCTION IN THE MANNER IN WHICH IT DID. THE CONTACT WAS ADVISED TO DISABLE THE FEATURE MANUALLY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

• 08/13/2013· POWER TRAIN,VEHICLE SPEED CONTROL

  TRANSMISSION DOWN SHIFTS MULTIPLE GEARS WHEN I DECELERATE. THE FIRST OCCURRENCE HAPPENED AT 70 MPH CAUSING A VERY HARD DECELERATION AND NEAR LOSS OF CONTROL OF THE TRUCK. I HAVE HAD THREE OTHER LIKE INCIDENCES AT SPEEDS BETWEEN 45 AND 70 MPH. THESE HAPPENED ON DRY PAVEMENT AND I WAS ABLE TO SLOW SAFELY. HAD THIS OCCURRED ON WET OR SNOW COVERED ROADS, I HAVE NO DOUBT THERE WOULD HAVE BEEN AN ACCIDENT. 2 . AT TIMES WHEN I ACCELERATE THERE IS NO THROTTLE RESPONSE FOR SEVERAL SECONDS. WHEN THE ENGINE DOES RESPOND, THE TRUCK ACCELERATES AS IF I HAVE THE THROTTLE FLOORED. AGAIN THIS HAS HAPPENED ON DRY PAVEMENT. SLICK CONDITIONS WOULD HAVE CAUSED A SPIN OUT. 3. VEHICLE SURGES BETWEEN 20 AND 45 MPH. ENGINE RPM CONTINUALLY JUMPS 200-300 RPM CAUSING CONSTANT SURGING. BESIDES BEING VERY ANNOYING, IT WOULD BE DANGEROUS ON ICY ROADS.

• 08/07/2014· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  VEHICLE UNEXPECTEDLY ACCELERATED AT A GRADUAL INCREASE FORM 25 TO 40 MPH ON ITS OWN ACCORD. VEHICLE DID DECELERATE ONCE BRAKES WERE APPLIED. MANUFACTURE NOTIFIED THROUGH THE VISIT TO THE DEALER ,AND. *TR

• 08/06/2013· STEERING

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,289 AND CURRENT MILEAGE WAS 11,500.

• 08/05/2013· STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY,VISIBILITY/WIPER

  APRIL, 2013 - TRUCK WAS PARKED OUT SIDE, AND I LEFT FOR A 70 MILE TRIP EARLY IN THE MORNING, AFTER THE DEW HAD FALLEN. JUNE, 2013 - A TROPICAL STORM SWEPT THROUGH THE AREA, DUMPING TONS OF RAIN; CAUSING THE HUMIDITY TO RISE A FEW HOURS LATER AS WELL AS CAUSING EVERYTHING TO BE MOIST/WET. BOTH EVENTS WERE EITHER IN THE EARLY MORNING HOURS OR IN THE EVENING AFTER THE SUN WENT DOWN, AND INVOLVE WETNESS/MOISTURE, HUMIDITY, AND THE INABILITY TO "DRY" THE WINDSHIELD. PROBLEM: THERE IS A "CONDENSATION FILM" THAT FORMS ON THE WINDSHIELD DUE TO THE OUTSIDE ELEMENTS BEING MORE MOIST AND HUMID THAN THE INSIDE OF THE WINDSHIELD. USUALLY, WHEN TURNING ON THE DEFROSTER, THIS WILL "DRY" THE WINDSHIELD AND MAKE THE CONDENSATION FILM GO AWAY. HOWEVER, THE DEFROSTER ON THIS MODEL DOES NOT "DRY" THE WINDSHIELD ON THE RIGHT SIDE (PASSENGER) OF THE VEHICLE. THE AIR COMING OUT OF THE DEFROSTER ON THE RIGHT SIDE IS NOT AS STRONG AS THE LEFT. THERE IS A CONSTANT CONDENSATION FILM THAT FORMS AND REMAINS. THE WIPERS WILL CLEAR THE WETNESS/MOISTURE AWAY, TEMPORARILY, BUT THE FILM REMAINS AND THE MOISTURE/WETNESS RETURNS. THIS MAKES THE VISIBILITY ON THE RIGHT SIDE OF THE TRUCK NON-EXISTENT, AND WHEN TURNING A RIGHT HAND CORNER, OR ENTERING AN INTERSECTION, YOU CAN NOT SEE OUT OF THE RIGHT HAND SIDE OF THE WINDSHIELD. THIS IS A LIABILITY AND ACCIDENT WAITING TO HAPPEN....... CONFIRMATION/MANUFACTURER KNOWLEDGE: I TOOK MY VEHICLE INTO THE DEALER - TWICE - AND WAS TOLD THIS WAS "NORMAL" FOR THIS MODEL. I CONTACTED THE GM HOTLINE, WHO ESCALATED THE CLAIM TO THE ENGINEERING CLAIMS DEPARTMENT AND WAS TOLD THAT THIS IS A RECURRING PROBLEM, THAT THEY WERE AWARE OF IT, AND TOLD THE DEALER NOT TO DO ANY REPAIRS AT THIS TIME. I ALSO TALKED TO THE DEALERS HEAD MECHANIC WHO SAID THAT HE HAS SEEN THIS NUMEROUS TIMES IN THE PAST. IS GM WAITING FOR A DEATH BEFORE FIXING? PICTURES AVAILABLE... *TR

• 07/30/2014· STEERING

  WE HAVE MANY PROBLEMS WITH OUR TRUCK. I DON'T REMEMBER ALL THE DATES SO I AM STARTING WITH THE MOST RECENT AND WILL WORK BACK. ON 7/17/14 I WAS DRIVING DOWN THE HIGHWAY WHEN THE STEERING WHEEL OF MY TRUCK LOCKED UP ON ME AND THE TRUCK WOULD NO LONGER ACCELERATE. I COULD NO LONGER STEER. HAD I NOT BEEN TRYING TO MAKE A LANE CHANGE WHEN IT HAPPENED, I WOULD HAVE BEEN RAN OVER BY 2 SEMIS WHO THEN HAD TO SCRAMBLE TO AVOID HITTING ME. ONE TOOK THE TURN LANE WHILE THE OTHER ALMOST RAN A CAR OFF THE ROAD TO GET AROUND ME. EVERYTHING ELSE ON THE TRUCK WAS STILL WORKING, LIGHTS, AC, RADIO, WINDOWS, EVERYTHING, JUST NOT STEERING. ONE TIME I TURNED ON MY TRUCK AND COULD NOT SWITCH THROUGH THE GEARS SO THAT I COULD DRIVE AND THE DASH HAD NO INFORMATION ON IT (NO COMPASS, TEMP READING, MILEAGE). IT WOULD MOVE THROUGH THE GEARS BUT IT WOULDN'T DRIVE. I HAD TO TURN MY TRUCK ON AND OFF 3 TIMES BEFORE I COULD DRIVE. OUR DRIVER SIDE WINDOW NO LONGER AUTO ROLLS DOWN, OUR BUMPER IS FALLING APART AND WE HAVE NEVER BEEN IN AN ACCIDENT, THE DRIVERS DOOR LEAKS WHEN IT RAINS, AND OUR DOOR LOCKS WILL OCCASIONALLY NOT DISENGAGE SO WHEN WE GO TO SHUT THE DOOR IT JUST BOUNCES OF THE LATCH. THIS HAS CAUSED ONE OF OUR DOORS TO COME OFF THE HINGES AND ALMOST FALL OFF OUR TRUCK. WE HAVE HAD ALL 4 DOOR LOCKS REPLACED AND THEY ARE STILL DOING IT. *TR

• 07/22/2015· ELECTRICAL SYSTEM

  2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED WHEN USING THE BRAKE CONTROLLER, THERE WAS LITTLE TO NO BRAKES. THE CONSUMER VISITED THE DEALER TO SEE IF THE BRAKE CONTROLLER COULD BE ADJUSTED. SO THE TRAILER BRAKES WOULD START SOONER AND GET STRONGER. *JB UPDATED 09/17/15*LJ UPDATED 11/30/2017*CN

• 07/18/2023· POWER TRAIN,ELECTRICAL SYSTEM

  General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the stock of replacement parts was exhausted and GM seems to be postponing the manufacture or new parts. An estimated 5,000 vehicles are currently unusable due to the failure of this part and no new parts available.

• 07/09/2014· TIRES,WHEELS

  I WANT TO FILE A SAFETY COMPLAINT I HAVE A VIBRATION PROBLEM WITH THIS TRUCK AND BELIEVE THE IS A PROBLEM WITH THE GOODYEAR TIRES THE DEALER HAS CHANGED 11 TIRES AND ONE RIM ON MY TRUCK THE WHEN DRIVING AT HIGHWAY SPEEDS THERE IS A STRONG VIBRATION AND THE LONGER YOU DRIVE THE WORSE IT GETS I THINK BECAUSE THE TIRES ARE HEATING AND MAKING THE TIRE WEAK THERE IS ONLY ONE TIRE AVAILABLE IN THE SIZE THAT GM POSTED ON DOOR STICKER GOODYEAR WRANGLER SR-A LT265/60R20E I PURCHASED THIS TRUCK NEW GM SAYS VIBRATION IS NORMAL THE VIBRATION GETS TO THE POINT WHERE IT FEELS LIKE THE WHEEL WANT TO COME OFF THERE IS A LOT OF PEOPLE WITH THE SAME ISSUES ON LINE GM TRUCKS .COM. *TR

• 07/01/2014· STEERING

  I DRIVE A 2013 CHEVY SIVERODO 3500HD, DIESEL. I HAVE HAD SEVERAL INCIDENTS. THE FIRST ABOUT A YEAR AGO, TURNING SHARPLY AS I WAS BACKING OUT OF THE DRIVEWAY, THE POWER STEERING SEEMED TO QUIT FUNCTIONING MAKING IT VERY DIFFICULT TO TURN THE WHEEL. THE SECOND TIME WAS SHORTLY AFTER WHILE PULLING INTO A PARKING STALL AT A MARKET. THE SAME THING HAPPENED.IT HAS HAPPENED COUNTLESS TIMES SINCE THEN. I TOOK THE TRUCK INTO THE LOCAL CHEVY DEALER TO HAVE THIS CHECKED OUT, BUT THEY WERE NOT ABLE TO FIND ANYTHING. I TOW A 5TH WHEEL TRAILER MOST OF THE TIME AND AM CONCERNED THAT THE STEERING MAY FREEZE UP AT HIGHER SPEEDS WHILE TRAVELING. IT SEEMS TO OCCUR AT LOWER SPEEDS LIKE THE POWER STEERING PUMP HAS ISSUES. *TR

• 06/30/2014· POWER TRAIN

  WHEN THE VEHICLE'S TRANSMISSION WAS PLACED IN PARK, IT WOULD ROLL ON ITS OWN EVEN WITH THE PARKING BRAKE FIRMLY APPLIED (OUR DRIVEWAY IS RATHER STEEP), AS THOUGH THE TRANSMISSION WAS IN NEUTRAL. WE TRIED SEVERAL TIMES OVER THE NEXT COUPLE OF DAYS TO RE-ENGAGE THE TRANSMISSION TO WORK PROPERLY, HOWEVER; NOTHING CHANGED. WE REPORTED IT IMMEDIATELY TO THE DEALER THE FOLLOWING MONDAY, BUT, THEIR MECHANIC COULD FIND NOTHING WRONG WITH THE VEHICLE UPON INSPECTION.

• 06/25/2014· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PARKING WARNING LIGHT ILLUMINATED AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURED THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 12,758 AND THE CURRENT MILEAGE WAS 19,433.

• 06/24/2013· STEERING

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE STEERING WHEEL BEGAN SHAKING VIGOROUSLY FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER TWICE DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,400. *TR

• 06/21/2023· ENGINE,ENGINE AND ENGINE COOLING

  The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road and restarted the vehicle. The check engine warning light illuminated but the vehicle started operating normally. The contact was able to drive the vehicle back to the residence. An independent mechanic diagnosed the vehicle and stated that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the ECM was not available. The manufacturer was contacted but no assistance was provided. The failure mileage was 56,000.

• 06/16/2014· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH A DRUNK DRIVER CRASHED INTO THE CONTACTS VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SUSTAINED A BROKEN FOOT AND WAS TAKEN TO THE HOSPITAL. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

• 06/09/2015· ELECTRONIC STABILITY CONTROL (ESC)

  ALL STABILITRAK/TRACTION CONTROL SHUT OFF. DEALER STATES CODE C0455, STEERING ANGLE SENSOR. PLEASE INVESTIGATE HOW MANY CODE C0455 HAVE BEEN LISTED FOR YEARS. SERVICE BULLETINS HAVE BEEN ISSUED BY GM. KNOWN ISSUE NOT BEING REPAIRED CAUSING STABILITRAK AND TRACTION CONTROL TO DISENGAGE. THE NUMBERS POSTED IN FORUMS INDICATE A LARGE PROBLEM. SHOULD BE A RECALL.

• 06/09/2013· TIRES,WHEELS

  RECENTLY PURCHASED SILVERADO 3500HD TRUCK, I HAD NO IDEA IT DID NOT HAVE TIRE PRESSURE MONITORING SYSTEM UNTIL I GOT HOME AND WAS GOING THROUGH THE VEHICLE DRIVER INFORMATION CENTER. I THOUGHT ALL CONSUMER VEHICLES HAS THIS SAFETY FEATURE. AS IT TURNS OUT EVERYONE AT THE DEALERSHIP WAS ALSO SURPRISED. CHEVROLET HAS THIS LISTED AS AN OPTION FOR A 3500HD, HOWEVER THEY SAY IT IS NOT A SUPPORTED CONFIGURATION. I THINK THE NHTSA NEEDS TO REVISE THEIR TPMS TO ALL VEHICLES SOLD NOT JUST THOSE BELOW 10,000LBS. TIRE PRESSURE MONITORING IS A BIG SAFETY ISSUE FOR ALL VEHICLES, AND CAN HELP AVOID MANY MISTAKES. I APPRECIATED IT IN MY PREVIOUS VEHICLE, I WAS ALERTED TO A NAIL IN LEAK AND FOUND A NAIL, I COULD HAVE EASILY DRIVEN ON THE TIRE AND HAD IT FAIL WHILE DRIVING. NEAREST I CAN TELL, THE COMPONENTS EXCEPT FOR THE SENSORS ARE IN THE TRUCK AS IT IS THE SAME AS THE 2500HD, GM JUST REFUSES TO MAKE THE REQUIRED SOFTWARE CHANGES TO SUPPORT ADDING TPMS TO MY NEW TRUCK. I'VE GOTTEN EVERY EXCUSE UNDER THE SUN UNTIL I GOT THE ITS NOT A SUPPORTED CONFIGURATION, NOTE I WAS NOT TOLD IT WAS NOT POSSIBLE. (THOUGH SOMEONE DID, STATING THE TIRES WERE THE ISSUE, BUT THE TIRES ON THIS VEHICLE ARE THE SAME AS ON THE 2500HD). *TR

• 06/08/2022· AIR BAGS

  2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED AFTER HAVING THE RECALL REPAIR PERFORMED, THE AIRBAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THE AIRBAG WAS NOT RECEIVING ANY POWER. THE DEALER INFORMED THE CONSUMER THAT THE ENGINE WIRING JUNCTION BOX NEEDED TO BE REPLACED. THE CONSUMER STATED THAT THE FAILURE OCCURED TWO DAYS AFTER THE REPAIR WAS COMPLETED. THE VEHICLE WAS PARKED FOR THOSE TWO DAYS. THE CONSUMER BELIEVED THE DEALER WAS RESPONSIBLE FOR THE FAILURE.

• 06/06/2023· POWER TRAIN

  Tcm module faild on freeway when doing 60mph the vehicle suddenly down shifted causing car behind me to skid there brakes to avoid a rear end collision.Yes vehicle can be inspected for failure of transmission control module.The vehicle was diagnosed of a faulty transmission control module.. The truck has been down since December 2022.the dealer says the part had been discontinued With no release date.

• 06/05/2014· ENGINE

  I HAVE A CONCERN ABOUT THE 5.3 LITER ENGINE IN MY 2013 CHEVY SILVERADO. I AM ENCOUNTERING PISTON SLAP FOR UP TO 5 MINUTES WHEN STARTING VEHICLE. I HAVE CONTACTED GM MULTIPLE TIMES, AND I HAVE HAD THE PISTON SLAP NOISE DOCUMENTED AT ROY ROBINSON CHEVROLET IN MARYSVILLE WA. I AM ATTEMPTING TO GET MY DEFECTIVE ENGINE REPLACED UNDER WARRANTY, BUT GM DOES NOT SEEM TO CARE. I AM CONCERNED ONE OF THE PISTONS COULD FAIL, CAUSING ENGINE FAILURE, PUTTING MYSELF OR A FAMILY MEMBER IN A FATAL SITUATION. I BELIEVE THIS ISSUE IS IMPORTANT TO HAVE DOCUMENTED. ANY ASSISTANCE WOULD BE APPRECIATED. THANK YOU *TR

• 06/01/2015· AIR BAGS,SEAT BELTS

  AIR BAGS DO NOT RECOGNIZE SOMEONE IS SITTING IN THE PASSENGER SEAT AND REMAIN OFF. PERSON SITTING THERE WEIGHED OVER 230 POUNDS. SEAT BELT WARNING LIGHTS REMAIN ILLUMINATED DESPITE SEAT BELT BEING FASTENED.